KISS4U User's Guide
Contents
1. N N IM ill AN Yj fff E f f NW TE SA f f t ot j _ cea e o _ oc Sos oe Figure 4 KISS Platform opened desktop version with SBC board KR 4201 PCI951 Legend for figures 4 and 5 1 2 3 po OU DD Power supply unit Backplane example Free expansion PCI slots depends on system configuration Exhaust openings on the rear side Single Board Computer example Card holder Card guides Fan slide in module with captive knurled screw page 22 9 Guide openings for the cover 10 Front access door 11 Drive cage for 3x 5 25 drive bay and 1x 3 5 internal drive bay 12 Drive bracket for 2x 3 5 drive 13 Card holder fastening screw 14 Drive locking screws 15 External interfaces of the SBC board 16 Additional external interfaces 17 Grounding stud 18 Expansion card slots KISS4U User s Guide TT et el eS I m ett Por z D E E FIERIS Y SS A r RV Figure 5 KISS Platform opened desktop version with SBC board KR 4201 PCI951 CAUTION When switching on the system make sure that the air intake and exhaust openings are not obstructed by objects CAUTION For rack and desktop versions only Before putting the system into operation for the first time before mounting installation into an industrial cabinet you have to open the unit as described in Accessing Internal Components page 39 and remove t2. SESH Hun A HH RE FIERE di S y Figure 9 KISS4U with Motherboard example rear side always with 300 W PSU Legend for figures 9 and 10 7 2 3 4 PSU Fan 10 Interfaces of the SBC board or of PSU On Off switch depending the motherboards depending on on the integrated PSU the system configuration AC power plug 11 Additional serial interface AC socket for monitor depending COM2 only in configurations on the integrated PSU with an SBC board 32 bit or 64 bit free expansion 12 Additional parallel interface LPT card slots depending on the only in configurations with an integrated board SBC board Grounding stud 13 Additional serial interface Captive knurled screws to secure COM1 only in configurations the cover with an SBC board Device cover 14 Two additional USB interfaces Air exhaust openings only in configurations with an SBC board Etica ES NNUS EGER Figure 10 KISS with SBC board example rear side always with 300 W PSU KISS4U User s Guide page 29 Interfaces on the Rear Side Note The number of KISS Platform interfaces will vary depending on the configuration Note The external interfaces will vary depending on the integrated motherboard Refer to the information and technical data in the supplied user manual of the motherboard External Interfaces of the integrated SBC board Note The external interfaces will vary depending on the integrated SBC board Refer
3. KISS4U User s Guide PN 930 0049 00 January 2007 Kontron America Customer Service Mailing Address Kontron United States 14118 Stowe Drive Poway CA 92064 USA Tel 858 677 0877 Fax 858 677 0895 Technical Support U S and Canadian Customers 24 hours a day Tel 800 480 0044 option 1 Fax 858 677 0898 International Customers 9am to 4pm local time Tel 49 8165 77 112 Fax 49 8165 77 110 Visit our site at www kontron com 2007 Kontron an International Corporation All rights reserved The information in this user s guide is provided for reference only Kontron does not assume any liability arising out of the application or use of the information or products described herein This user s guide may contain or reference information and products protected by copyrights or patents and does not convey any license under the patent rights of Kontron nor the rights of others Kontron is a registered trademark of Kontron All trademarks registered trademarks and trade names used in this user s guide are the property of their respective owners All rights reserved Printed in the United States of America and Canada This user s guide contains information proprietary to Kontron Customers may reprint and use this user s guide in other publications Customers may alter this user s guide and publish it only after they remove the Kontron name cover and logo Kontron reserves the right to make changes wit
4. KISS4U User s Guide Figure 19 Bolts and fastening point for the card hold down bracket Figure 20 card hold down bracket 5 Put pull the expansion card into or out from the expansion card slot of the backplane motherboard and fasten the mounting bracket of the expansion card filler bracket to the rear slot of the device 6 Reinstall the card holder and secure it using the retaining screw see fig 18 7 The PCP holder has to be installed into the appropriate hole of the card hold down bracket by means of the provided screw if necessary Fix the upper edge of the expansion card especially for full length card into the slot of the PCB holder height adjustable Thus the card is firmly kept in place during high mechanical load shock and vibrations 8 Close the KISS Platform and secure the cover with the captive knurled screws KISS4U User s Guide page 41 Instructions for Installation in a 19 Cabinet Important Install expansion cards before installing the KISS system into an ae industrial cabinet or a control panel Refer to the Accessing Internal j Components section Before closing the industrial cabinet connect the peripheral devices to the system interfaces Refer to the Interfaces on the Rear Side subsection for a detailed description of the interfaces WARNING If you mount the KISS system into an industrial cabinet it is advisable to have two people do the mounting because the syst
5. Platform opened rackmount version with motherboard Legend for figures 2 and 3 4 2 3 O DER Power supply unit Motherboard example Exhaust openings on the rear side Free AGP slot available only in KR4101 886M Free expansion slots depends on system configuration Card holder Card guides Fan slide in module with captive knurled screw 19 rack mountable bracket with handle not available for tower and desktop version page 20 10 Guide openings for the cover 11 Front access door 12 Drive cage for 3x 5 25 drive bay and 1x 3 5 internal drive bay 13 Drive bracket for 2x 3 5 drive bay 14 Drive locking screws 15 Fastening screw for the card holder 16 External interfaces of the motherboard 17 Grounding stud 18 Expansion card slots KISS4U User s Guide Hin dg PA Y T1522 Figure 3 KISS Platform opened rackmount version with motherboard CAUTION When switching on the system make sure that the air intake and exhaust openings are not obstructed by objects CAUTION For rack and desktop versions only Before putting the system into operation for the first time before mounting installation into an industrial cabinet you have to open the unit as described in the Accessing Internal Components section and remove the drive locking screws fig 2 3 4 5 pos 14 KISS4U User s Guide page 21 MAC oy i BEBE PF
6. TEE EEES ee 202 P D D al ri A A Figure 29 Filter mat holder with and without filter mat for figures 28 and 29 Threaded M4 metric stud Air intake openings Centering holes for the filter mat holder Locking tabs Inserted filter mat Fastening screw of the filter mat holder Filter mat holder up A a KISS4U User s Guide page 51 Replacing the Lithium Battery The integrated motherboard or SBC board of your system is equipped with a lithium battery To replace the battery please proceed as follows 1 Open the unit as described in the Installing Removing the Expansion Cards chapter steps 1 4 If your system has expansion cards first remove the cards and their corresponding data cables in order to have access to the lithium battery Remove the old battery by pressing outwards on the ejector spring Place the new battery into the socket Make sure that you insert the battery the right way around The plus pole must be on the top The lithium battery must be replaced with an identical battery or a battery type recommended by Kontron Embedded Computers Reinstall the expansion cards which you removed and reconnect their data cables Close the Unit as described in the section Installing Removing the Expansion Cards steps 5 8 Do not dispose of lithium batteries in the general trash collection Dispose of the battery in accordance with local regulations dealing with the dispos
7. available in 5 2x 3 5 drive bay shown with one tower version FDD installed 8 Reset button 9 ATX power button 10 2x USB interface KISS4U User s Guide page 25 Operating Elements ATX power button Press this button to turn the system on or off Reset button If your system no longer responds you will have to restart it Press the reset button to restart your system R Important When you reset all data in the main memory is erased The system up restarts without having to turn the computer off and back on again WARNING Even if you turn off the system with the ATX power button there is still a standby voltage of 5V on the SBC board motherboard The system is not completely disconnected from the main power source by turning off the with the ATX power button The unit is completely disconnected from the main power source only when the power cord is disconnected either from the power source or the unit for KISS systems with a power supply unit PSU which does not have a PSU On Off power switch the On Off power switch of the power supply unit is switched Off for KISS systems with a power supply unit PSU which has a PSU On Off power switch Because of this the power cord and its connectors must always remain easily accessible page 26 KISS4U User s Guide Interfaces on the Front Side USB Interfaces KISS is equipped with two USB interfaces at the front side These connectors a
8. require the use of a Caution or Warning page 12 KISS4U User s Guide Regulatory Compliance Statements This section provides the FCC compliance statement for Class A devices and Safety Standards FCC Compliance Statement for Class A Devices The product s described in this user s guide has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the user s guide may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense You are cautioned that changes or modifications not expressly approved by Kontron could void your authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Safety Standards CE The product s described in this manual complies with all applicable European Union CE directives if it has a CE
9. the device cover only as far as necessary to have access to the fan slide in module 2 Loosen the captive knurled screw fig 23 pos 4 Use the handle fig 23 24 pos 2 of the fan slide in module and pull it out from the fan case fig 25 pos 9 KISS4U User s Guide page 47 Figure 25 Bottom view of the fan slide in module page 48 KISS4U User s Guide for figures 23 24 25 and 26 Front access door of the system Handle of the fan slide in module 3 2X system fan temperature controlled independently controlled 4 Captive knurled screw 5 Plug for fan control Centering slot on the bottom side of the fan slide in module Socket in the fan case for fan control Centering angle Fan case Figure 26 Fan case of the KISS Platform without fan slide in module 3 Replace the fan slide in module with a new functional module Push the fan slide in module carefully into the fan case socket connector by aligning the centering angle fig 26 pos 8 to the centering slot fig 25 pos 6 4 Secure the fan slide in module with the captive knurled screw 5 Close the KISS Platform and secure the cover with the captive knurled screws KISSA4U User s Guide page 49 Cleaning the Filter Mat The filter mat is inserted in the filter mat holder at the front side of the system Cleaning frequency of the filter mat will depend on the operating environment If the environment is extremely dusty cl
10. to the information and technical data in the supplied user manual of the SBC board Additional Interfaces in Configurations with an SBC board Serial Interfaces COM1 COM2 These connections are available as 9 pin D SUB plugs and allow you to connect serial peripherals These additional interfaces are configured as RS232 Refer to the information and technical data in the supplied user manual of the SBC board Parallel Interface Connector LPT1 This connector is available as a 25 pin D SUB socket The parallel interface LPT1 supports different modes SPP EPP and ECP It is used for the connection of an external printer and can also be used for other external devices which can be connected via a parallel port Nonetheless depending on the device the manufacturer s instructions must be observed and the necessary software driver installed USB Interfaces KISS is equipped with two USB interfaces at the front side These connectors allow you to connect different USB compatible devices to the KISS Platform page 30 KISS4U User s Guide Integrated Board Supports USB1 1 Supports USB2 0 886LCD GV Motherboard MF A 886LCD M ATX Motherboard A A MBATX 945G VGA Motherboard A 1M PCI 951 SBC board XA A Power Supply Unit The power supply unit PSU is located on the rear side of the unit The type of PSU installed depends on which system configuration is ordered integrated motherboard or SBC board respecti
11. SS4U User s Guide Common Problems DC converter is not plugged Ensure the converter is plugged into an electrical into a reliable power supply outlet and surge protector if present and into the Why does my computer fail to turn on or not connected securely DC In port of computer Often power cords can to the computer s DC In become inadvertently disconnected port Surge protector is not If you are using a surge protector ensure the surge turned on and or plugged protector is turned on and plugged in to the in electrical outlet Power supply cabling is Ensure the power supply cabling is not shorted to shorted to the computer the computer Reposition the power supply cables to the computer chassis so they are not pinched or crimped In case of a short the power supply will sense the short and shut off When the short is removed the power supply should automatically sense the removal of the short and restore operation If cables become damaged contact Kontron for repair or replacement System is not Memory is not seated 1 beep 2 beeps or 3 beeps booting just correctly or is faulty beeping He seat the memory first If that does not fix the problem replace the memory with known good chips BIOS is corrupt If your system still fails to boot after reseating the memory and checking cables and boards try reflashing the BIOS with the latest version if possible When attempting to System cannot find a Insta
12. TION The voltage of the power source must agree with the voltage value on the type label 1 Connect the supplied AC power cord into the system AC power plug see fig 21 and 22 2 Connect the other end of the AC power cord into a corresponding outlet KISS4U User s Guide page 43 CAUTION Use the power cord suitable for the power supply in your country Do not remove or alter the grounding prong on the power cord In situations where a two slot receptacle is present have it replaced with a properly grounded three prong grounding type receptacle page 44 KISS4U User s Guide Standard Interfaces Pin Assignments Low active are indicated by a minus sign COM 1 COM2 RS232 Pin Signalmame epnsUBDpug DCD Data Carrier Detect SR RXD Receive Data TXD Transmit Data DTR Data Terminal Ready GND Signal Ground DSR Data Set Ready RTS Request to Send CTS Clear to Send e RI Ring Indicator Parallel Port a TS A f gt l N s SEEN P N Su 2 N P x KISS4U User s Guide page 45 Operating System and Hardware Component Drivers The KISS system can be supplied with or without a pre installed operating system If you have ordered your system with a pre installed operating system all drivers are installed corresponding to the ordered configuration optional hardware components Your computer is fully functional when yo
13. UM UE Revo lO ua 47 Cl O 50 FICDIACING TNA MU MEAT ses aci AAA E E ATA AAA I 52 Appendix A Slide Rails Optional oooncconnnccconcccconcconcncccnnnnconanononanonenannnenannnenanonenans 53 Slide Rails Accessories and ASSOMDIINO ooccccccocncocccocccononoononoconononocnnononnnonanonnononnnnnnnnaninnos 54 Mounting into an Industrial Cabinet with Slide Rails sss 55 Appendix B Troubleshooting 1 eeeeee Leere eese rennen nnn nn nnns 57 General ETFITO MISIT TTE 57 Troubleshooting FFOCCOUTCS pn M PEE 58 COMMON PODIO lees 59 page 4 KISS4U User s Guide List of Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 KISS PIO Mis Umm 19 KISS Platform opened rackmount version with motherboard 20 KISS Platform opened rackmount version with motherboard 21 KISS Platform opened desktop version with SBC board KR 4201 PCI951 22 KISS Platform opened desktop version with SBC board KR 4201 PCI951 23 Front side rackmount version with closed front access door 24 19 rack mountable bracket with fastening screws oocccococccccnncononoconcnnncnnnnncononnn
14. al of special materials e g at the designated collecting points for disposal of batteries page 52 KISS4U User s Guide Appendix A Slide Rails Optional Kontron offers slide rails for installing the KISS Platform into a 19 industrial cabinet These can be ordered under Slide rails Set No 3 A260 0244 Figure 30 Attaching the inner side of the slide rail Figure 31 Kiss Plattform with slide rail Legend for figures 30 and 31 1 Side view of the KISS Platform 4 Slide rail outer part with brackets 2 4x M4x6 rounded head screws short at the front long at the per each side of the unit rear 3 Slide rail inner part CAUTION Only the specified M4x6 screws should be used to attach telescope rails to the KISS Platform KISS4U User s Guide page 53 Slide Rails Accessories and Assembling The Slide rails set consists of the following elements One pair of slide rails One pair of short front brackets with screws and washers One pair of long rear brackets with screws and washers 2 x bar nut kits 8 x M4x 6 nuts For assembling refer to fig 32 Figure 32 Assembling of the Slide rails set page 54 KISS4U User s Guide AN Important Short brackets are usually used at the front of the chassis and long was brackets at the rear Mounting into an Industrial Cabinet with Slide Rails fs E lf you mount the KISS system i
15. cessing Internal Components section and remove the drive locking screws rackmount and desktop versions only 1 Drive Cage 2 Drive Locking Screws Figure 14 KISS Drive cage with drive locking screws page 38 KISS4U User s Guide Accessing Internal Components This section contains important information that you should read before accessing the internal components You should follow these procedures when handling any boards or replacing the fan slide in module Installing Removing the Expansion Cards To install or remove an expansion card perform the following steps 1 Turn off all power sources Disconnect the power cord from power source 2 Loosen the captive knurled screws on the rear side of the unit that secure the cover Figure 15 Loosen the captive knurled screws 3 Lift the cover away Figure 16 Removing the device cover KISS4U User s Guide page 39 Figure 17 KISS Platform without cover 4 To remove the card holder loosen the screw of the card holder 1 Slide the card hold down bracket to right 2 to pull it out from the two laterally located bolts Lift the card hold down bracket away 3 Retain the card hold down bracket and the screw for later use Figure 18 Removing the fastening screw the card hold down bracket Legend for figures 18 19 and 20 1 Bolts for the card hold down bracket 2 Threaded bolt 3 Locating holes 4 PCB holder 5 Hole for the fastening screw page 40
16. d version these include the power LED and hard disk activity LED Please note that versions sold in North America come with a black front door page 18 KISS4U User s Guide The system fans 2 are installed at the front side of the unit These are attached to the system by means of a fan slide in module The fan slide in module simplifies the installation and removal of these components including during operation The washable filter mat which protects your system against dust and dirt is located behind the air grills of the front access door The outside accessible filter mat is changeable while the KISS Platform is powered up The type label is attached to the right side of the unit Figure 1 KISS Platform CAUTION When switching on the system make sure that the air intake and exhaust openings are not obstructed by objects CAUTION For rack and desktop versions only Before putting the system into operation for the first time before mounting installation into an industrial cabinet you have to open the unit as described in Accessing Internal Components page39 and remove the drive locking screws fig 2 3 4 5 pos 14 KISS4U User s Guide page 19 a c e M NM __ M o gt gt 2 o 2 _ s A 9 9 IN jji a MN ro PIE Oe av le Ll gt e m Y ORORO Figure 2 KISS
17. dditional Interfaces in Configurations with an SBC board esses 30 ICONE cd A Co E M MM MM MM MM ae IM NUM 32 Integrated Motherboard SBC Board eese E i a a aen a nnns 33 Backplanes for configurations with SBC Boards sse sees eene 34 SOCGCINCANONS EE ES 35 MEN SPCCINCAT ONS isc iu as oe mM 35 PIGCIICALSDECINCATIONS Sar A ISA AA A 36 MECRARICAl SPCCIICAN OVS uses aac A A A A a 36 Environmental SPCCIICGHONS es xeu 36 Chapter 2 Instala MON ici 37 OE do 37 Attaching the RUDDER CCE sorie ached E a e EEA 38 Removing the Drive Locking SCreWS ooocccccoccnonococononccooononnconononnonnnonnonnononnonnnnnnnnonannnnonanens 38 ACCESSING Intemal COMPONEN Si AA tart ace ue heats 39 KISS4U User s Guide page 3 Installing Removing the Expansion CarAS oooonccncccoconccnnccooonononononononnonnnononnnnnnnarnnnnnnnnnnnnnnnnnnrnnnnnnnannnns 39 instructions tor Installation in a 19 GabDIDBl ie i iii 42 MN M Blot 43 Power Cord CONNECION Er 43 Standard Interfaces Pin ASSIQNMONTS cccccooncnnccconcnncocnononnconononnnonononnnononnnnnonnnnnnnnonnnnnonanennns 45 COMI COM RS m 45 Par WOT OR AA PANA T a E E E E 45 Operating System and Hardware Component Drivers ooccccccocncncccconennccononnnononnnnnnonanonnononnons 46 Chapter 3 Maintenance and Prevention 11eeee reser serere een 47 Replacing the SysIem S Ratis x to et feta bet etat N
18. ean the filter mat more often The filter mat can be changed even if the system is powered up 1 Filter mat holder 2 Fastening screw of the filter mat holder Front access door Figure 27 Location of the filter mat To replace or clean the air filter mat proceed as follows 1 2 Open the front access door Loosen the knurled screw that secure the filter mat holder with the air filter mat to the chassis Pull out the filter mat holder into the marked direction Hemove the dirty air filter mat To clean the filter mat e Rinse in water up to approx 40 C you may add mild duty commercial detergent e t is also possible to beat the filter mat out vacuum it or blast it with warm compressed air e f the filter is soiled with greasy dust you should rinse it with warm water with degreaser added Do not clean the filter mat with a piercing jet of water or wring it out After cleaning and drying the filter mat replace it into the filter mat holder Replace the filter mat holder to the front side of the chassis see fig 28 pos 3 and fig 29 pos 4 Tighten the screw to secure the filter mat holder to the chassis page 50 KISS4U User s Guide CAUTION When inserting the filter mat ensure that the denser side of the mat is facing the fans Defective components should only be replaced with Kontron original spare parts the part number of the filter mat 0 0084 2953 a i ee sts
19. em weighs approx 20 kg approx 44 lbs CAUTION The KISS Platform should only be installed by trained and qualified personnel The KISS Platform should be installed into a 19 industrial cabinet with mounting rails Check the load capacity of the mounting rails the unit may weigh up to 20 kg approx 44 Ibs Ensure there is sufficient air circulation around the device when installing the KISS Platform The openings for air intake and exhaust on the device must not be obstructed Leave at least 5 cm approx 2 of free space in front of and behind the unit to prevent the device from possibly overheating CAUTION The 19 industrial cabinet must stand firmly in place You can improve its stability by placing components into it from the bottom up Heavy components should be placed down below f further stabilization is necessary then bolt the 19 industrial cabinet to the floor or anchor it on the wall The voltage feeds must not be overloaded Adjust the cabling and the external overcharge protection to correspond with the electrical data indicated on the type label located on right side of the unit page 42 KISS4U User s Guide Starting Up Power Cord Connection The AC power plug is located on the rear side of the KISS Platform Figure 21 AC Power connection Motherboard y RR m PPS Hid E e AC Over PE Figure 22 AC Power connection Backplane CAU
20. enonnnoos 24 Front side rackmount version with opened front access door 25 KISS4U with Motherboard example rear side always with 300 W PSU 29 KISS with SBC board example rear side always with 300 W PSU 29 Tapped M4 metric holes to attach a telescope ralil cooooncccconccconoccnccnncnnonannnnnnoss 32 Backplane KR 4201 Series with BP10 7P7l occcooccccccccnccccnnncccccnncccnnnocannnccnncnnnnnnos 34 Backplane KR 4201 Series with BP10 12P ooccccccccncccccncccconnccocnnnoconnnoconnncnoncnnnnnons 34 KISS Drive cage with drive locking SCTeWS ccccccoccnncononnnncononnnocononnnnnconanennnnoncononnnos 38 Loosen the Captive Knurled SCrewS coocccocococoocncoccnncnnnnonannnnnnnnononnnnnnnnnnnnonananenanoss 39 eMOVING Trie device Ue 39 IoS PIStOLtn wIIoBWE COVEN caia 40 Removing the fastening screw the card hold down bracket sssss 40 Bolts and fastening point for the card hold down bracket sss 41 Card MOld GOW niei E ar cine e rie 41 AC Power connection Motherboard ereraa e e E 43 Figure 22 AC Power connection Backplane cccconcccoccconoccnnncconcononanononannncnnncnnonannnonannncnnnons 43 Figure 23 KISS Platform with fan slide in MOQule cooocccncccccccnccconnonccnnnconnnnnaconcnnoncnnconenennnos 48 Figure 24 Side view of the fan sl
21. er products previously purchased page 14 KISS4U User s Guide Return Procedure For any Guarantee or Limited Warranty return please contact Kontron Customer Service at 800 480 0044 or 858 677 0877 and obtain a Return Material Authorization RMA Number All product s returned to Kontron for service or credit must be accompanied by a Return Material Authorization RMA Number Freight on all returned items must be prepaid by the customer who is responsible for any loss or damage caused by common carrier in transit Returns for Warranty must include a Failure Report for each unit by serial number s as well as a copy of the original invoice showing the date of purchase To reduce risk of damage returns of product must be in a Kontron shipping container If the original container has been lost or damaged new shipping containers may be obtained from Kontron Customer Service at a nominal cost Kontron owns all parts removed from repaired products Kontron uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products If Kontron repairs or replaces a product its warranty term is not extended Kontron will normally return your replacement or repaired items via ground Overnight delivery or delivery via other carriers is available at an additional charge Shipments not in compliance with this Guarantee and Limited Warranty Return Policy will not be accepted by Kontron Limita
22. h BP10 12P 2x 32 bit PICMG 1 0 CPU slot 11x 32 bit PCI slot 1x 16 bit ISA slot 1x 16 bit ISA 32 bit PCI shared slot if the left PICMG CPU slot is not fitted with a SBC card ps page 34 KISS4U User s Guide Specifications Main Specifications Processor Intel P4 Celeron Pentium M or Pentium D Lithium Battery Type CR2032 3 0 V 0 22Ah LIXING Drive bays at the front side amp internal 3x 5 25 outside accessible horizontal position 2x 3 5 outside accessible vertical position Optional not available for tower version 1x 3 5 internal e 1x Slim External Interfaces at the rear side For systems with SBC board Interfaces of the SBC board refer to SBC User s Manual Additional interfaces 2x USB 1 1 2 0 1x COMI configured as RS232 1x COM configured as RS232 1x LPT1 For systems with motherboard Interfaces of the motherboard refer to Motherboard User s Manual External Interfaces at the front side 2x USB 1 1 2 0 Operating elements at the front side 1x ATX power button 1x Reset button LED indicators at the front side 1x Power LED 1x HDD activity LED Expansion slots at the rear side Upto maximum of 12 free expansion slots The number and type of the free expansion slots depend on the integrated board the type of the board and the system s hardware configuration KISS4U User s Guide page 385 Elect
23. he drive locking screws fig 2 3 4 5 pos 14 KISS4U User s Guide page 23 Front Side The system is available in a rackmount version Figure 6 Front side rackmount version with closed front access door Legend for figure 6 1 19 rack mountable bracket with 3 Air grilles handle not available for tower 4 Front access door with lock version mechanism 2 Cut out for LED indicators You can adapt your system to a desktop unit by removing the two 19 rack mountable bracket with handle one off on each side Figure 7 19 rack mountable bracket with fastening screws Chassis of the KISS Platform 19 rack mountable bracket with handle Holes for mounting in rack cabinets Handles Screws for fastening the 19 rack mountable bracket oe The KISS tower version is delivered without a 19 rack mountable bracket The operating elements AT X power button and reset button the USB interfaces and the integrated drives are located at the front side of the KISS Platform behind the front access door page 24 KISS4U User s Guide Figure 8 Front side rackmount version with opened front access door Legend for figure 8 1 Buffer for the front access door 6 3x 5 25 external accessible drive 2 Bracket with knurled screw for bay shown with one DVD drive the air filter mat installed 3 LED indicators 7 1x internal 3 5 or 1x external 4 Slot for the locking mechanism Slimdrive bay not
24. hout notice in product or component design as warranted by evolution in user needs or progress in engineering or manufacturing technology Changes which affect the operation of the unit will be documented in the next revision of this user s guide page 2 KISS4U User s Guide Table Of Contents Safety NSTUCHON SAA 7 BONE VOU BOJN harar eN 7 When Working Inside a COMPUTED cccocoonccncccocncncccononncocononnconononnonnnonnnonannnnnonannnnnnnarennnnnaninnnnnos 8 Preventing Electrostatic Discharge ccoocncoconnoccnnneoconoconnonannonanonononnonannonanononnnnonnnnonannonananenans 9 RO a CO er gH 11 FIOW TO ISO TIS GUIDO anat Aa 11 GUS tOMERCO MMS 1 SEA AA tiene DD M MM CE 11 AMS O ECONO S ossen ie ES 12 Regulatory Compliance Statements osans era a a a e a a a 13 Guarantee and Warranty Policy ie eti p er o 14 ES EIEE i E EERE A E E tuo a A RAE aa A II EL DU d AA E MM 14 PISO WAN aN o r Tm 14 PeU A A e tee es sheselies 15 istltziolebo MB io 15 Biajorz o deo MNT rac oH C A Ee vt rer 16 Chapter 1 Introduction n 17 OVC V q e PR E Aone ene 17 What S ACUSA A 17 Opuonal Fals 2 A A A A eee rt 17 Type Label and Product identification n rrenean da a 17 Product DESCHDHON eM 17 VersiOns or THE KISS PIAN lada 18 PONE aii 24 Opera tng EME Si E aio 26 IIE ACES ONE TOR a 27 PICA ANC A Lp 28 Interiaces on TNE CAI SIOO sco A nase ean MIU anaes 30 A
25. ide in MoOQule coocccccoccncccoccnccnccnnonannnonnconononcnnonanncononenononens 48 Figure 25 Bottom view of the fan slide in module coooccccoccconcncocccnocononnncncnannnononnonanononons 48 Figure 26 Fan case of the KISS Platform without fan slide in module 49 Figure 27 Locatuon or theter malas 50 Figure 28 Location for filter mat Molde arcas diia 51 Figure 29 Filter mat holder with and without filter Malt occcoooccncccccnnonoconononnncnnncononanonononons 51 Figure 30 Attaching the inner side of the slide rail oooccccoccccccccnnnononnnonanonononenconanocononos 53 Figure S1 NISS PIattt rm With SIGE Pala aia 53 Figure 32 Assembling of the Slide rails Set ooncccoconcccconnncconnnnononononanononnnconononenonannncnnnons 54 KISS4U User s Guide page 5 This page intentionally left blank page 6 KISS4U User s Guide Safety Instructions Before You Begin Before handling your KISS4U read the instructions and safety guidelines on the following pages to prevent damage to the product and to ensure your own personal safety Refer to the Advisories section in the Preface for advisory conventions used in this user s guide including the distinction between Warnings Cautions Important Notes and Notes Always use caution when handling or operating a computer Only qualified experienced authorized electronics service perso
26. lder The filter mat holder is located behind the air grills of the front access door inserted in the air filter holder The filter mat protects your system against dust and dirt lt can be changed while the system is powered up see Cleaning the Filter Mat section External Accessible Drive Bays The KISS system can be equipped with up to five externally accessible drives The following drive bays are available 3x 5 25 drive bay horizontal position 2x 3 5 drive bay vertical position External Accessible Slim Line or Internal 3 5 Drive Bay Option The KISS desktop and rackmount versions can be optionally equipped with 1x internal not visible from the outside 3 5 drive bracket in horizontal position for IDE SCSI SATA hard disk drive or 1x externally accessible slim drive bay in horizontal position Note This option is not available in systems configured as tower version Rear Panel Depending on the KISS Platform configuration ordered the rear panel will have the external interfaces of the integrated motherboard or SBC board any additional interfaces in system configurations with an SBC board the power supply unit and the air exhaust openings Note The number of KISS Platform interfaces will vary depending on the configuration page 28 KISS4U User s Guide i 9596959 T otet a EU teet Srt Ssfstetetats 079 v esses BEE eegsesess SS SPH fefe ee ses ess tototototeto
27. ll an operating system on the hard drive or boot the system No proper bootable sector on boot from a floppy disk ROM BASIC is the boot device displayed Hard disk drive Ribbon cable or power Confirm correct cabling to the hard drive ribbon controller failure connector not installed cable and power connectors correctly Master Slave jumpers not Configure the Master Slave jumpers on the hard configured on hard drives drives When sharing a single IDE channel one drive must be Master and the second drive must be configured as Slave Hard drive parameters in Confirm hard drive parameters in the BIOS setup BIOS are incorrect are correct Auto detect the drives and confirm detected parameters are correct for the hard drives e 7 5 ee FDISK FDISK mbr from boot floppy KISS4U User s Guide page 59 This page intentionally left blank page 60 KISS4U User s Guide
28. ll be subject to a minimum 20 restocking charge and charges for any damaged or missing parts Products not returned within 60 days of purchase or products which are not in an as new and resalable condition are not eligible for a credit return and will be returned to the customer Limited Warranty Effective April 1 1998 all products carry a 2 year limited warranty Within 2 years of purchase Kontron will repair or replace at our option any defective product Kontron will service the warranty for all standard catalog products for the first two years from the date of shipment Please note The 2 year warranty may not apply to special promotion items Please consult the factory for warranty verification The limited warranty is void if the product has been subjected to alteration neglect misuse or abuse if any repairs have been attempted by anyone other than Kontron or its authorized agent or if the failure is caused by accident acts of God or other causes beyond the control of Kontron or the manufacturer Neglect misuse and abuse shall include any installation operation or maintenance of the product other than in accordance with the user s guide No agent dealer distributor service company or other party is authorized to change modify or extend the terms of this Limited Warranty in any manner whatsoever Kontron reserves the right to make changes or improvements in any product without incurring any obligation to similarly alt
29. llow you to connect different USB compatible devices to the KISS Platform Integrated Board Supports USB1 1 Supports USB2 0 886LCD GV Motherboard Hw M O 886LCD M ATX Motherboard A A MBADC945G VGA Motherboard A A PCI 951 SBC board A U LED Indicators Following LED indicators are located at the left front side of the KISS Platform Power LED Lights up green if the system is switched on by pressing the green AT X power button Prerequisite The system must be attached by means of the power cord to an appropriate power source The power switch of the PSU located on the rear side of the unit must be set to On for those systems equipped with a PSU with PSU switch HDD Activity LED Indicates hard disk activity orange CAUTION Do not press the disk eject while the disk drive LED is lit or blinking Front Access Door You can protect the drives and operating elements at the front side of the KISS Platform from unauthorized use by means of the front access door equipped with a securing lock mechanism usable only when no USB devices are attached The key should be kept somewhere where it is not accessible to unauthorized persons A Important The KISS Platform comes equipped with two keys If the keys get lost or damaged then the front access door can be opened only by Kontron i Embedded Computers service personnel KISS4U User s Guide page 27 Filter Mat Ho
30. luded in the scope of delivery to the KISS Platform for system installation into a 19 industrial cabinet Refer to the Slide Rails Option chapter Figure 11 Tapped M4 metric holes to attach a telescope rail 1 Side view of the KISS Platform 2 4x tapped M4 metric holes on both sides page 32 KISS4U User s Guide Integrated Motherboard SBC Board Depending on the system configuration ordered your KISS Platform accommodates either a motherboard or a SBC board System identification Integrated Board Board Type KR 4101 886GV 886LCD GV Motherboard KR 4101 886M 886LCD M ATX Motherboard KR 4101 MB945G MBATX 945G VGA Motherboard KR 4201 PCI951 PCI 951 Single Board Computer Refer to the information and technical data in the supplied user manual of the motherboard or SBC board Important Depending on the ordered KISS hardware configuration you can AR expand your system with extension cards of full or half size length To expand your system with additional cards please observe the power con sumption specifications in the Main Specifications chapter and ensure that each additional card does not consume more than 25 W of power KISS4U User s Guide page 33 Backplanes for configurations with SBC Boards Figure 12 Backplane KR 4201 Series with BP10 7P71 1 2x 32 bit PICMG 1 0 CPU slot 2 5x 16 bit ISA slot 3 7x 32 bit PCI slot Figure 13 Backplane KR 4201 Series wit
31. marking For computer systems to remain CE compliant only CE compliant parts may be used Maintaining CE compliance also requires proper cable and cabling techniques Although Kontron offers accessories the customer must ensure that these products are installed with proper shielding to maintain CE compliance Kontron does not offer engineering services for designing cabling systems In addition Kontron will not retest or recertify systems or components that have been reconfigured by customers KISS4U User s Guide page 13 Guarantee and Warranty Policy Guarantee A thirty day money back guarantee is provided on all standard products sold Special order products are covered by our Limited Warranty however they may not be returned for refund or credit EPROMs RAM Flash EPROMs or other forms of solid electronic media are not returnable for credit but for replacement only An extended warranty is available Consult the factory Refunds In order to receive a refund on a product for the purchase price the product must not have been damaged by the customer or by the common carrier chosen by the customer to return the goods and the product must be returned complete meaning all user s guides software cables etc within 30 days of receipt and in an as new and resalable condition The Return Procedure must be followed to assure a prompt refund Restocking Charges Product returned after 30 days and before 60 days of the purchase wi
32. nnector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs If you are disconnecting this type of cable press in on the locking tabs before disconnecting the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before connecting a cable make sure both connectors are correctly oriented and aligned CAUTION Do not attempt to service the system yourself Follow installation and troubleshooting instructions closely page 8 KISS4U User s Guide Preventing Electrostatic Discharge Static electricity can harm system boards Perform service at an ESD workstation and follow proper ESD procedure to reduce the risk of damage to components Kontron strongly encourages you to follow proper ESD procedure which can include wrist straps and smocks when servicing equipment You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sensitive component from its shipping carton do not remove the component s antistatic packing material until you are ready to install the component in a computer Just before unwrapping the antistatic packaging be sure you are at an ESD workstation or grounded This will discharge any Static electricity that may have built up in your body When transporting a sensitive component first place it in an antistatic container or packaging Handle all
33. nnel should access the interior of a computer The power supplies produce high voltages and energy hazards which can cause bodily harm If you have any problems or questions about the unit please contact Kontron Post Sales Technical Support WARNING High voltages are present inside a computer chassis when the units power cord is plugged into an electrical outlet Turn off system power turn off the power supply and then disconnect the power cord from its source before removing the chassis cover Turning off the system power switch does not remove power to components KISS4U User s Guide page 7 When Working Inside a Computer Before taking covers off a computer perform the following steps 1 2 3 4 Turn off the computer and any peripherals Disconnect the computer and peripherals from their power sources or subsystems to prevent electric shock or system board damage This does not apply when hot swapping parts Follow the guidelines provided in Preventing Electrostatic Discharge on the following page Disconnect any telephone or telecommunications lines from the computer In addition take note of these safety guidelines when appropriate To help avoid possible damage to system boards wait five seconds after turning off the computer before removing a component removing a system board or disconnecting a peripheral device from the computer When you disconnect a cable pull on its co
34. nto an industrial cabinet it is advisable to i l j have two people do the mounting because the system weighs approx 20 ME kg approx 44 Ibs 1 Ensure that the sides of the industrial cabinet are parallel and that the sides of the KISS chassis are parallel and square to the industrial cabinet 2 Using mounting kits and brackets mount the brackets to the outer part of the slide rails see fig 31 pos 4 Screw the back brackets on loosely Install the slide rails into the industrial cabinet Mount the inner part see fig 31 pos 3 of the slide rails to the chassis Insert the KISS Platform into the industrial cabinet Check for even and smooth movement of the chassis E MM E 8 If binding occurs or slide movement is not satisfactory e Loosen the screws on the rear mount brackets and adjust the brackets e Loosen the screws on the chassis side e Cycle the unit a few times e l movement has improved tighten the screws and cycle again KISS4U User s Guide page 55 This page intentionally left blank page 56 KISS4U User s Guide Appendix B Troubleshooting General Guidelines WARNING The following procedures may involve working with high voltage which could injure you Avoid shorting the circuits as this can damage the computer CAUTION The following procedures involve working with a device that is sensitive to static electricity Use proper precautions to protect against electro
35. rical Specifications 100 240 V 300 W 50 60 Hz max 10A 90 265 V 460 W 47 63 Hz max 30A Mechanical Specifications ne Front 19 Chassis 430 mm 16 929 Chassis 471 5 mm 18 543 Environmental Specifications 2x system fans temperature controlled Thermal management 1x power supply fan temperature controlled 1x CPU fan Operating temperature relative humidity s iron E J po E a RN Storage transit temp relative humidity P C p e n pd be oe Storage transit altitude 10 000 m 32 810 ft Operating shock 15 G 11 ms duration half sine Storage transit shock 30 G 11 ms duration half sine Operating altitude 3 048 m 10 000 ft Operating vibration 10 500 Hz 1 0 G Storage transit vibration 10 500 Hz 2 0 G Acoustic noise lt 35 dB at 1 m in front of the system full load page 36 KISS4U User s Guide Chapter 2 Installation Overview This chapter contains installation instructions for the KISS4U Only qualified experienced authorized electronics service personnel should access the interior of a computer Any attempt to remove the cover and expose the computer s components must be exercised with extreme caution WARNING High voltages are present inside a computer chassis when the unit s power cord is plugged into an electrical outlet Turn off system power turn off the power supply switch and disconnect the power cord from its source before removing the chassis cover Simply turning
36. sensitive components at an ESD workstation If possible use antistatic floor pads and workbench pads Handle components and boards with care Dont touch the components or contacts on a board Hold a board by its edges or by its metal mounting bracket Do not handle or store system boards near strong electrostatic electromagnetic magnetic or radioactive fields KISS4U User s Guide page 9 This page intentionally left blank page 10 KISS4U User s Guide Preface How to Use This Guide This guide is designed to be used as step by step instructions for installation and as a reference for operation troubleshooting and upgrades Note Additional technical information BIOS updates and drivers are available on our web site www kontron com under Technical Support The following is a summary of the chapter contents Chapter 1 Introduction provides an overview of the KISS4U Chapter 2 Installation provides instructions on preparing the KISS4U for use and mounting it or installing it in a 19 industrial cabinet Chapter 3 Maintenance and Prevention has information on replacing fans filters and batteries Appendix A Slide Rails Optional provides instructions on how to install the optionally available slide rails for use in a 19 industrial cabinet Appendix B Troubleshooting provides general troubleshooting guidelines and steps to fix some common problems Customer Comments If you have an
37. sponding User s Manual and CD ROM with drivers Two keys for the front door lock Power cord Optional Parts Slide rails Type Label and Product Identification The type label of the KISS Platform is placed on the right side of the unit Product designation on Product identification the type label Product Description KISS is a scalable 4U 19 Platform that can be equipped with either a motherboard or a single board computer SBC board The KISS Platform hardware can be flexibly configured to customized requirements In addition its sturdy design and excellent mechanical stability meets the demanding characteristics required for use in harsh industrial environments The KISS Platform is designed to be installed in 19 racks It is also offered in tower and desktop versions KISS4U User s Guide page 17 Versions of the KISS Platform Rackmount version with closed Tower version with closed Desktop version with closed access access door access door door Rackmount version with opened Tower version with opened Desktop version with opened access access door access door door The system is equipped with five front accessible drive bays two 3 5 and three 5 25 bays The operating controls of the KISS Platform are located behind the front access door and include an ATX power button and a Reset button in the standard configuration LED indicators are located on the front side for the standar
38. static discharge ESD Only qualified personnel should attempt these procedures KISS4U User s Guide page 57 Troubleshooting Procedures The following table provides troubleshooting procedures for some common problems For problems not addressed in the table use the following guidelines 4 Computer components are all interrelated That is a video problem may be caused by the disk controller The simplest diagnostic technique involves replacing the suspect component with a new one Was the system working prior to a change The change may need a different configuration or may be faulty Check for loose connections in drive cables power cables to fans and disk drive cables Occasionally Flash BIOS can be corrupted by hardware or software Check the Kontron Web site for the latest version of BIOS and follow the steps for reflashing When upgrading or adding hardware to an existing system note board positions and cables Putting hardware in different slots and making connections in a different order can change the functionality of a system Confirm jumpers and switch settings for all boards in the system are correct Verify with the individual product manuals the functions and settings of all switches lf these quick and simple steps fail to resolve the problem contact Kontron Technical Support for further advanced troubleshooting or reference the Support pages of the Kontron Web site page 58 KI
39. the system power off at the system power on off switch does not remove power to components High voltage is still present CAUTION Before touching any circuit boards inside the chassis move to an ESD station and follow proper ESD procedures Failure to do so may result in electrostatic discharge damaging the computer or its components For more information see Protecting Against Electrostatic Discharge Important Before attempting to remove chassis cover follow the instructions When Working Inside a Computer contained in the Safety Instruction portion of this manual KISS4U User s Guide page 37 Attaching the Rubber Feet The rubber feet can be used for the desktop version of the system Please follow these steps to attach the rubber feet to the bottom side of the chassis WARNING Before attempting to mount the rubber feet the system must be powered down and the power cord must be disconnected from the power source 1 Make sure that all cards are secured into the unit and that the system cover is installed and secured Turn the system upside down Remove the protect foil from the delivered self adhesive rubber feet Attach the self adhesive rubber feet to the bottom side of the chassis E ad De Removing the Drive Locking Screws Before you start up the system for the first time and before mounting mounting into an industrial cabinet open the system as described in the Ac
40. tion of Liability In no event shall Kontron be liable for any defect in hardware software loss or inadequacy of data of any kind or for any direct indirect incidental or consequential damages in connection with or arising out of the performance or use of any product furnished hereunder Kontron s liability shall in no event exceed the purchase price of the product purchased hereunder The foregoing limitation of liability shall be equally applicable to any service provided by Kontron or its authorized agent some sales items and customized systems are not subject to the guarantee and limited warranty However in these instances any deviations will be disclosed prior to sales and noted in the original invoice Kontron reserves the right to refuse returns or credits on software or special order items KISS4U User s Guide page 15 Unpacking When unpacking follow these steps 1 After opening the box save it and the packing material for possible future shipment 2 Remove all items from the box If any items listed on the purchase order are missing notify Kontron customer service immediately 3 Inspect the product for damage If there is damage notify Kontron customer service immediately Refer to Guarantee and Warranty Policy for the return procedure page 16 KISS4U User s Guide Chapter 1 Introduction Overview What s Included KISS Platform configured as ordered Integrated Motherboard or SBC board and corre
41. u switch it on for the first time lf you have ordered your system without a pre installed operating system you have to install the operating system and the corresponding drivers for the ordered configuration optional hardware components Consider the manufacturer s specifications for the operating system and the integrated hardware components page 46 KISS4U User s Guide Chapter 3 Maintenance and Prevention Kontron Embedded Computers systems require minimal maintenance and care to keep them operating correctly Occasionally wipe the system with a soft dry cloth You should only remove persistent dirt by use of a soft slightly damp cloth use only a mild detergent Clean the air filter mats regularly refer to the Cleaning the Filter Mat section Replacing the System s Fans CAUTION The KISS Platform should only be operated with a functioning fan slide in module refer to the Replacing the System s Fans section Defective components should only be replaced with Kontron original spare parts the part number of the fan slide in module 0 0084 3604 Note The fan slide in module may be changed while the KISS Platform is powered up This maintenance should only be carried out by qualified personnel familiar with the associated dangers To replace fan slide in module proceed as follows 1 Open the unit as described in Accessing Internal Components page 39 steps 2 3 Pull out
42. vely For information about the integrated power supply unit PSU and the supply voltage of your system refer to the type label attached on the right side of the unit Upon request your system can also be equipped with a DC power supply Fan Slide In Module and Temperature Sensors The two system fans are firmly mounted in a user friendly exchangeable fan slide in module hot swappable The fan slide in module is installed in the fan case located at the front side of the system The system fans are temperature controlled via the temperature sensors which are built into the system In this way sufficient airflow is ensured for optimal active cooling of the system CAUTION The KISS Platform should only be operated with a functioning fan slide in module refer to the Replacing the System s Fans section Defective components should only be replaced with Kontron original spare parts the part number of the fan slide in module 0 0084 3604 The temperature conditions of the system dependent on the ambient temperature and the system load are acquired by two temperature sensors One of the temperature sensors is attached in the rear area of the system near the air exhaust openings and the second one is attached laterally in the middle of the unit KISS4U User s Guide page 31 Side View Four M4 metric tapped holes are available at the left and right side of the unit These can be used to attach slide rails not inc
43. y difficulties using this user s guide discover an error or just want to provide some feedback please send us a message using the online form under Contact Us on our web site www kontron com under Technical Support Detail any errors you find We will correct the errors or problems as soon as possible and post the revised user s guide in our online Support Library Thank you Note You may also use the online form on our web site to submit comments or concerns about our products or request technical support KISS4U User s Guide page 11 Advisory Conventions Four types of advisories are used throughout this users guide to provide helpful information or to alert you to the potential for hardware damage or personal injury They are Notes Cautions and Warnings The following is an example of each type of advisory Use caution when servicing any electrical component Note A note is used to make helpful information stand out Important An important note indicates information that is important for you to know CAUTION A CAUTION indicates potential damage to hardware and tells you how to avoid the problem A WARNING A WARNING indicates the potential for bodily harm and tells you how to avoid the problem Disclaimer We have tried to identify all situations that may pose a warning or caution condition in this user s guide However Kontron does not claim to have covered all situations that might
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