VidyoMobile™ for iOS User Guide
Contents
1. Enter the name or part of the name of the user you re searching for and tap the Search button to the right of the space bar on the keyboard You can search for A person Search will match the first letters of any of the user s names You can type the entire name of just part of it The search begins automatically as soon as you pause or stop typing To search for user Sherlock Holmes you could type sher or holm but not for example lock To search for user Arthur Conan Doyle you could type art or con or doy All members whose names match what you type will be listed If Arthur s user name was simply Arthur Doyle then typing con wouldn t work A public room For example if there s a public room in your system named West Coast Sales you could enter the beginning of any of those three words A legacy device that your system administrator has added to your VidyoConferencing system 11 2 Getting Started With VidyoMobile A legacy device is a conferencing system that uses earlier technology One of your company s clients or vendors may use one Your VidyoConferencing system can work with many legacy de vices If you want to get the keyboard off your screen for any reason tap the Cancel button On the iPad and iPad 2 you can also tap the standard iOS dismissal button in the lower right corner of the key board When you re done typing the name tap the Search button When you re presented with more than on2. How to Call a User on a Legacy Device That Hasn t Been Added by Your Administrator 1 Inthe Pre Call menu tap on the Contacts tab 2 Tap the Search bar 3 Enter the service prefix for your VidyoGateway and the address of the user you want to contact The service prefix followed by the address is called the dialing string You need to ask your Sys tem Administrator or Help Desk for this information In the screenshot below an example is circled in blue 20 4 VidyoConferencing 11 31 AM Contacts Q 8484 748 654 86 Cancel No results for 8484 748 65 8484 748 654 86 iJ2 3 4 5 6 7 ejojo BUEEGHEOCE BRBERE lt ABC Search Note The No results found for message appears because VidyoMobile checked to see if the dialing string you entered is already in the database Of course it isn t You re dialing a legacy de vice and user you Anow isn t in the database But the program doesn t now that so it dutifully searches your contacts for the dialing string and reports back that it couldn t find it No SIM 11 31 AM m Contacts Legacy DARA EG 8484 748 654 86 Hf Ext DICAR Dial to an external non Vidyo user Legacy Call Contacts 4 Tap the Call Direct button to connect 21 4 VidyoConferencing This is what a conference with four other people might look like on an iPad or an iPhone 4S in landscape mode _ Of course on an iPod touch you have a l
3. gt Vidyo Personal Telepresence VidyoMobile for iOS User Guide Program Version 1 1 41 Document Version 1 1 0 41 A TABLE OF CONTENTS 1 We KOMO iisen tepecceatere a capessneceneonve sen cone besenset cunesssececeagvasesacoss o a a e sis 1 2 Getting Started With VidyoMobile sesesessssesecececsssesesecececsesesececscsesesecececsesesecececsesesesececscsesesecesseseseseceee 3 3 PONTO DONT CANS ssicsrrreeri nE E E N 13 4 MIG VOCONME l CINGUNS arr a E A O TE AO 16 5 Genine HEID reor T EN A E E E E 25 2011 2012 Vidyo Inc All Rights Reserved Patent http www vidyo com about patent notices VIDYO the VIDYO logo and the VIDYO family of product marks are trademarks of Vidyo Inc All other trademarks are the property of their respective owners All specifications subject to change without notice system specifics may vary All images are for representational purposes only actual products may differ 1 Welcome Welcome to the world of mobile VidyoConferencing The age of high quality mobile audio video person to person what we call point to point calling and teleconferencing has arrived And VidyoMobile for iOS makes it possible Your organization has decided to join the revolution using Vidyo s products and services The purpose of this guide is to introduce you to VidyoMobile and to show you how it works Your VidyoPortal and VidyoDesktop enable you to have audio video teleconferences
4. Remove Contact Gordon Liu 10256789 n doin Room Cannot call direct Contacts Tip If you ll be meeting in this room frequently tap the Add Contact button to add it to your contacts list In the screenshot above the user already has Note In this version of VidyoMobile you cannot join a conference by clicking on a link emailed to you as you can with VidyoDesktop 4 VidyoConferencing This is the how you can answer a call inviting you to a conference Someone can call you from a conference in progress Like if somebody suddenly realizes they could use your input If your device is on and VidyoMobile is running you may see a dialog box like this show up Contacts x galaxy nexus i777 asd Tey 23yo 456 Invite to conference Jack Moger A Answer Decline Jack Moger 2 polish age test dla tradyc portuguese ste ste chi Just tap the Answer button to join the conference or the Decline button if you don t intend to join it How to Leave a Conference 1 Justas you would in a call tap the screen once to open the Button bar and tap the red phone icon W Id CALLING LEGACY DEVICES A legacy device is as ordinary cell or landline telephone or conferencing system that uses non Vidyo stand ards A legacy device has no personal room Working with legacy devices requires an optional VidyoGate way component be installed in your system You may want to call a vendor or customer who us
5. ll be returned to the Springboard Note The same VidyoMobile app works with iPhone iPad and iPod There is no cost to you to down load the app However the first time you connect with your organization s VidyoConferencing sys tem an individual license will be deducted from the number your organization has purchased ACCEPTING THE EULA 1 Find the VidyoMobile icon in the Springboard 2 Tap the icon VidyoMobile starts The very first time you start the program you ll be given the opportunity to view the Enterprise User License Agreement EULA and accept it 1 54 PM VidyoMobile View the license agreement have read and understood the terms of the license agreement a Accept 3 Tap the View the license agreement button to read the EULA 2 Getting Started With VidyoMobile VidyoMobile Se License Agreement Vidyo End User License Agreement including Limited Warranty and Disclaimer of Warranty End User License Agreement VIDYO Inc is a Delaware corporation with a principal place of business 433 Hackensack Ave 6th floor Hackensack NJ 07601 Vidyo IMPORTANT PLEASE READ THIS END USER LICENSE AGREEMENT CAREFULLY DOWNLOADING INSTALLING OR USING VIDYO OR VIDYO SUPPLIED SOFTWARE CONSTITUTES ACCEPTANCE OF THIS AGREEMENT THIS LICENSE OF THE SOFTWARE IS VALID ONLY UPON THE CONDITION THAT YOU ACCEPT ALL OF 4 After you ve read the agreement tap the VidyoMobile button to return to the
6. time Network Settings Always Use VidyoProxy Select this checkbox tap on it if your system administrator or help desk instructs you to 2 Getting Started With VidyoMobile You also can logout or you can tap the About button to see which version of VidyoMobile you re running VIDYOMOBILE ICONS Like VidyoDesktop VidyoMobile has a menu with icons you can use for call control and icons to indicate the status of users and meeting rooms The In Call Menu Whether you join a conference by tapping the Join Room button or place a call by tapping the Call Direct but ton on the User Details screen a self hiding Button bar appears at the bottom of the video It s visible for only a couple of seconds and then it hides To view the Button bar once it s hidden simply tap once any where in the main part of the screen Tom Wrona Toggles between Showing participant names including your own Showing participant names plus resolution and frame rate No text in the video layout 108 x 192 15 Resolution and frame rate 2 Getting Started With VidyoMobile O Toggles between Front camera Rear camera Camera off Privacy mode Mutes your microphone When muted the button has a slash through it Tap again to unmute H Mutes your speakers When muted the button has a slash through it Tap again to unmute Ends a call or your participation in a conference The conference can go on ev
7. to get to them You just need to have iTunes installed on your computer In addition to a MacOs version there s a version for Windows too iTunes is free and available on Apple s Web site Automatically sync new apps Select apps to be installed on your iPad or drag to a specific home screen Drag to rearrange app icons or home screens File Sharing The apps listed below can transfer documents between your iPad and this computer lB Jonathan Lennox s Libr Apps VidyoMobile Documents GENIUS VidyoMobile_20110809_190321 log Yesterday 7 04 PM Genius VidyoMobile_20110809_190643 log Yesterday 7 07 PM PLAYLISTS VidyoMobile_20110809_190747 log Yesterday 7 09 PM iTunes D VidyoMobile_20110809_190949 log Yesterday 7 10 PM X4 90 s Music VidyoMobile_20110810_101602 log Today 4 42 PM 2 Classical Music 2 Music Videos Z My Top Rated 2 Recently Added X Recently Played 2 Top 25 Most Played Capacity 13 54 GB Photos Apps Other ree 0 01 GB 0 02 GB 0 23 GB 13 3 GE s m ru AE T i eoria N or P 1 Plug your device into your PC or Macintosh iTunes should start automatically If it doesn t start it 2 Select your device from the DEVICES list on the left 3 Scroll down to the Apps section of the window 4 Tap VidyoMobile 5 Drag one or more of the log files listed under VidyoMobile Documents to your desktop 6 Now you can email the requested log files to your help desk or Vidyo Customer Support
8. with other users in your organization and guests from your desktop VidyoMobile extends that capability to your Apple iPhone iPad and iPod touch There s also a version for Android VidyoMobile offers everything you need to make your video calls and conferences as effective as possible VidyoMobile for iOS supports iOS 5 and 5 1 You can use familiar iOS gestures like pinch to zoom and swipe to pan On each person s image in a call or conference you can see their names overlaid on them You can see which users are online whether a conference room is occupied and whether it s locked or requires a PIN to enter You can manage your contact list You can see what other participants are sharing from their desktops like an Excel spreadsheet or Keynote slide in both point to point calls and video conferences Currently videos and other media files can t be shared You can switch between the front and rear facing cameras or turn your camera off what we call Pri vacy mode VidyoMobile automatically adjusts to changes in your available bandwidth and processing power VidyoMobile uses H 264 Scalable Video Coding SVC It s technical but all you need to know is that it s a Good Thing Depending on which device you re using you can encode send video in up to VGA resolution and decode receive video in up to 720p HD resolution If you re familiar with VidyoDesktop you should pick up VidyoMo
9. bile without too much trouble However throughout this guide we haven t assumed you re an expert VidyoDesktop user We know you don t like to read manuals Nobody does But if you give this one a quick read you ll get the most out of VidyoMobile right away Promise Besides this guide isn t as brutally boring as most manuals At least we think so But then again we write this stuff for a living OPTIMAL MINIMAL REQUIREMENTS Supported OS iOS version 4 x or later Supports iOS 5 and 5 1 Recommended Devices new iPad third generation iPhone 4S iPhone 4 iPad 2 iPod touch fourth generation Compatible Devices iPad VidyoConferencing Systems Supported VidyoPortal version 2 1 or later Connectivity Your mobile broadband connection or a Wi Fi connection 1 Welcome Note You know how cell phone and computer monitor ads always say screen images simulated Not here All of the images in this guide are actual screenshots taken directly from the actual devices No Photoshop ping VidyoMobile really does look this good Actually it looks better We had to compress the screenshots to keep this guide from being a huge file 2 Getting Started With VidyoMobile HOW TO GET THE VIDYOMOBILE APP FROM THE APP STORE 1 Search for VidyoMobile using the App Store search function 2 Tap the VidyoMobile icon to install the app as you would for any other iOS application Once the VidyoMobile app is installed you
10. e etc How to Join a Conference in Your Own Room To enter a conference room 1 Ifthe conference is going to take place in your own room simply tap on your name at the top of the My Rooms screen to be connected and begin your meeting ull Verizon 9 58 AM My Rooms Umair MR1010 umairmeeting aie My Rooms You ll be in your room You ll see yourself on screen unless you ve set your camera to be off when you Start a call or meeting or don t have a camera That s called Self View If others were connected prior to your joining you ll see them on the screen and you ll see your own image Tip To remove your Self View window double tap it to expand it then tap the lt gt in the upper right hand corner 4 VidyoConferencing How to Join a Conference in Someone Else s Room There are two ways to join a conference You can initiate a call into a conference or the owner of the room the conference is in can call you This is how you can join a room 1 Ifthe conference is scheduled to take place in someone else s room or a public room use the Search function to find the room as described on page 10 Contacts My Rooms Settings 2 From the search results tap on the name of the host to bring up the User Details screen or tap the name of the room to bring up the Room Details screen 3 To join the conference simply tap the Join Room button No SIM 12 55 PM Contacts User Details a
11. e match just tap on the one you want No SIM 12 55 PM Contacts User Details m Remove Contact o Mea x Ext 10256789 S Join Room Cannot call direct Contacts The user or room you searched for is listed If not you might want to try another spelling If you want to add the person to your contact list tap the Add Contact button Note It may take a few seconds less than a minute though for the person to appear on your con tact list Once you ve added a contact the Add Contact button changes to a Remove Contact button All con tacts you ve added to your Contact list have one Tap it to remove the contact whose details you re viewing 12 3 Point to point Calls HOW TO MAKE A POINT TO POINT CALL 1 From the Contacts tab tap on the name of the contact you wish to call or run a search for the person if they re not already on your Contacts list The person s User Details page opens No SIM gt 12 58 PM Contacts User Details am Add Contact Feng Meng Ext 1021019 el Join Room Call Direct Contacts 2 Tap the Call Direct button When the person you re calling answers you ll see their camera s view and your camera s view Ang Abbot Tom Wrona 3 Point to point Calls To make either image fill your entire screen simply double tap it This doesn t increase the resolu tion the image may appear less sharp If the person you call
12. ed declines your call you ll get a notification Contacts User Details Remove Contact Tom Wrona e Ext 9999923 Tom Wrona has declined the call If you get declined don t take it personally Tap the OK button and move on Maybe the person is on the phone talking to your boss about getting you a raise You never know How to Answer a Point to point Call When you receive a call you ll hear the distinctive VidyoMobile ringtone and a dialog box will pop up an nouncing the call My favorites New call from Dagny Taggart A Answer DAE 1 Tap the Answer button and yov ll be connected 14 3 Point to point Calls Note VidyoMobile must be running in the foreground in order for you to receive notification of an incoming call If you can t accept the call right now tap the Decline button The calling party will be notified that you declined the call How to End a Call 1 Tap the screen once to open the Button bar and tap the red phone icon on the far right 4 VidyoConferencing HOW TO START AND JOIN VIDYOCONFERENCES There s no way built in to this version of VidyoMobile to send an invitation to a video conference from within the program But members using VidyoDesktop can call you to a conference and you can accept the invita tion If you want to have a conference you can tell the people you d like to participate In person By phone Byemail By SMS In Chat Lync Googl
13. en if it s in one of your rooms User Status A user s status determines whether you can place a direct call to them join their room or invite them to at tend a meeting This icon appears to the left of the user s name in the Contacts list They re slightly different from their VidyoDesktop equivalents Si Available The user is online and available for a direct call and to join a room The Call Direct and d Join Room buttons are available hs Busy The user is online but in a direct call or a conference You can t contact them with a direct call You can join their room if it is available not full or locked The Call Direct button is not available Offline The user is not logged into the VidyoPortal The Call Direct button is not on screen You can lt not place a direct call to them but you can join their room Meeting Room Status Each meeting room has a Status icon that indicates whether it s available for you to join It appears to the left of the room name In addition a room may require a PIN number to gain access When you cannot join a room the Join Room button is not on screen The Join Room button is not available when the room cannot be joined because of Connectivity issues You re in a cellular dead spot no Wi Fi the Portal is down and so on The room owner has locked it For PIN protected rooms the Join Room button becomes visible upon starting the entry of a PIN and be come
14. ertest ipod test manno m Contacts Hint Your contact list refreshes every minute or so to show you who s online and offline If you want to check it right now just tap and drag down anywhere on the list and it will be refreshed immediately 2 Getting Started With VidyoMobile THE MAIN MENU Contacts My Rooms Settings The Contacts tab displays all of the people you ve added to your Contacts list See page 11 The My Rooms tab displays your personal room every user has one think of it as your online of fice See page 16 The Settings tab opens the Settings screen See below 11 04 AM Settings Initial Device Settings Microphone ON ww Camera ON v Network Settings Always use VidyoProxy a Logout Settings SETTINGS Initial Device Settings Microphone It s common to enter a conference with your mic turned off as a courtesy to others especially if it s a large conference When someone asks you a question or you have something to add to the discussion you can turn your mic on using the Microphone button on the In Call menu see the next section Camera You might mute turn off your camera in a large conference because you may never be seen on a lot of other people s screens anyway For example you could be in a VidyoConference with dozens even hundreds of participants but someone using a smartphone may be able to see a maximum of three participants at a
15. es a legacy on the far right device There are for our purposes two kinds of legacy devices Your System Administrator can add a legacy device to your system by entering all of the calling information required to call the device You can also call a lega cy device whose information hasn t been added to your system if you know the legacy device s calling in formation How to Call a User on a Legacy Device That s Been Added by Your Administrator 1 Inthe Pre Call menu tap on the Contacts tab If a cell phone or tablet has VidyoMobile installed it s not considered a legacy device 18 4 VidyoConferencing 2 Tap the Search bar 11 30 AM Contacts 4 of 4 results for lo local locked Lois_Lane_at_Daily_Planet Lori Griffin Ce eo Xk Contacts My Rooms Settings 3 Star enter the name your System Administrator has given to the person who uses the legacy sys tem you want to call 4 Tap the contact as soon as he or she shows up in the search results It s circled in blue in the screenshot above Once you tap the name the Legacy Device Details page opens 4 VidyoConferencing 11 31 AM Contacts Legacy Device Details _ _ Add Contact Lois_Lane_at_Daily_Planet Hi Ext 324 234 345 234 DICAR Dial to an external non Vidyo user Legacy Call ah Po Contacts My Rooms Settings 5 Tap the Direct Call button to connect to the contact at the legacy system
16. ess powerful processor so you re limited to viewing two participants at a time You see the most recent speaker and the next most recent speaker on your screen among other variations iPhones before the iPhone4S are limited to viewing two participants at a time 22 4 VidyoConferencing HOW TO CHANGE VIEWING MODES When you double tap an image it dominates the screen and you llseea 7 anda inthe upper right hand corner of the screen as seen above If you tap an image s 77 itjoins the Starred group and the 7 turns to Starred participants have precedence over unstarred participants or no star in determining who would appear in the largest tile Preferred mode These are some examples that help illustrate how the symbols work If you have one starred participant that person will always appear in the largest tile regardless of other participants who may speak louder Ifthe number of starred participants matches the maximum number of participants your device can display you ll never see an unstarred participant f there s more than one starred participant those participants will switch in and out of the largest tile according to the loudest speaker among the starred group To remove a participant from the starred group tap on the ve The user will become unstarred Tapping a participant s sends him or her to the dock excluding that person from appearing in the main layout The lt gt tu
17. previous screen 5 Tap the Accept button HOW TO LAUNCH THE VIDYOMOBILE APP To launch VidyoMobile once you ve accepted the EULA 1 Find the VidyoMobile icon in the Springboard 2 Tap the icon VidyoMobile opens to the Login page HOW TO LOG IN TO YOUR VIDYOPORTAL To log in to your VidyoPortal 1 Enter the address of the VidyoPortal you want to connect to If you don t know the correct address ask your help desk or system administrator 2 Getting Started With VidyoMobile 12 58 PM VidyoMobile mai main demnoz vidyo cam Vidyo 2 Enter your username 3 Enter your password 4 Tap the Login button VidyoMobile opens to the Contacts screen It shows your Contacts under your My favorites list and a Search field at the top so you can find other users Note Your system might require your VidyoMobile device to access your company VidyoPortal using what s called a Web proxy If it does your System Administrator of Help Desk will let you know how to set up a Web proxy on your device 2 Getting Started With VidyoMobile il Verizon 10 15 AM EAN My favorites g2xroom galaxy iconia infuse Tere Te iPhone Contacts If you pull down your Contacts list or a Search list it will force the list to refresh as shown below This screenshot was taken a moment after the list was pulled down 2 01 PM Contacts Release to refresh Updated 9 seconds ago My favorites gordon hunt
18. rns into an for a user in the dock If you tap the the participant is no longer exclud ed from appearing in the main layout 4 VidyoConferencing When you ve minimized people to the dock note that a new icon appears on the far left of the Button bar The number in the icon s upper left hand corner represents the number of participants you ve minimized to the dock HOW TO GET HELP For technical support please contact your help desk or system administrator How to Tell Which Version of VidyoMobile You re Running If you need to know which version of VidyoMobile you re running 1 Tap the Settings button No SIM 11 04 AM Settings Initial Device Settings Microphone ON w Camera ON w Network Settings Always use VidyoProxy TT Logout PA Settings 2 Tap the About button The version number is at the bottom of the screen 11 02 AM About VidyoMobile for iOS 2006 2012 Vidyo Inc This product is covered by one or more issued and or pending US or foreign patents or patent applications Please see http www vidyo com patent notices for further information Version 1 0 5 31 rs Settings 5 Getting Help 5 Getting Help How to Access Log Files VidyoMobile for iOS keeps log files lists of things it s done and when it did them For troubleshooting your help desk or a Vidyo Customer Support person may ask you to send one or more of your device s log files It s easy
19. s active only after entering the first digit of a PIN to join the room There are five room statuses Any Unoccupied Room The Join Room button is active The room is not locked nor protected by a PIN Any Occupied Room The Join Room button is active However if the room is full you won t be able to enter it Locked The room is locked and you can t join it The Join Room button is not on screen fofo ge 2 Getting Started With VidyoMobile PIN Protected Room This user s room is PIN protected When you attempt to join the room you will be prompted to enter a PIN The room owner can tell you the PIN in person email it to you send it via SMS and so on Locked and PIN Protected Room For the truly security conscious user Lock and PIN protect your room 10 2 Getting Started With VidyoMobile HOW TO SEARCH FOR A USER OR ROOM AND ADD THEM TO YOUR CONTACT LIST A user is anyone registered with your VidyoConferencing system When you add a user to your contact list the user becomes a contact A room is any public room which is like an online conference room You can make a room a contact too 1 Tap the Search field at the tops of the Contacts screen all Verizon 10 17 AM Contacts Q john Cancel 1 of 1 results for john Johnny Lee 1 of 1 results for john awlefr Tylu tole als o F lelni siki BBO0pNN e 2123 space Search As soon as you do the onscreen keyboard appears
Download Pdf Manuals
Related Search