IS220 OEM Scan Engine User's Guide
Contents
1. Contaminants Sealed to resist airborne particulate contaminants Ventilation None required Specifications subject to change without notice 16 Upgrading the Flash ROM Firmware The IS220 is part of Honeywell s line of scanners with flash upgradeable firmware The upgrade process requires a new firmware file supplied to the customer by a customer service representative and MetroSet2 Software A personal computer running Windows 95 or greater with an available RS232 serial or USB port is required to complete the upgrade To upgrade the firmware in the IS220 D Jm pm e bo a N O Plug the scanner into a serial communication port on the host system Start the MetroSet2 software Click on the plus sign next to Industrial Scanners to expand the supported scanner list Choose the S220 from the list Click on the Configure IS220 Scanner button Choose Utility Flash Main Processor from the options list located on the left side of the screen Click on the Open File button in the Flash Utility window Locate and open the flash upgrade file Select the COM port that the scanner is connected to on the host system Verify the settings listed in the Flash Utility window Click on the Flash Scanner button to begin the flash upgrade A message will appear on the screen when the upgrade is complete MetroSet2is available for download at no additional cost from www honeywellaid2. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure Under no circumstances should the customer attempt to service the laser scanner Never attempt to look at the laser beam even if the scanner appears to be nonfunctional Never open the scanner in an attempt to look into the device Doing so could result in hazardous laser light exposure The use of optical instruments with the laser equipment will increase eye hazard Atenci n La modificaci n de los procedimientos o la utilizaci n de controles o ajustes distintos de los especificados aqui pueden provocar una luz de laser peligrosa Bajo ninguna circunstancia el usuario deber realizar el mantenimiento del laser del escaner Ni intentar mirar al haz del laser incluso cuando este no est operativo Tampoco debera abrir el escaner para examinar el aparato El hacerlo puede conllevar una exposici n peligrosa a la luz de laser El uso de instrumentos pticos con el equipo laser puede incrementar el riesgo para la vista A attention L emploi de commandes r glages ou proc d s autres que ceux d crits ici peut entrainer de graves irradiations Le client ne doit en aucun cas essayer d entretenir lui m me le scanner ou le laser Ne regardez jamais directement le rayon laser m me si vous croyez que le scanner est inactif N ouvrez jamais le scanner pour regarder dans l appareil Ce faisant vous vous exposez
3. 1 PRONG ANON een 7 Audible Indicators occcccoonncnccconoconnnonanoss 11 13 B BEEBAT ee 5 19 23 C Cable Communication 1 3 25 Configuration 25 PINOUT S eoira 25 Fouer ee en 1 3 25 Troublesh66ling nn ee 11 13 Case LOMPONENIS tan 3 DIMEONSIONS nennen 2 G Ul ON anna 4 29 GE N ee 29 Communication Default Settings nen 19 23 Troubleshooting uk 11 13 COMPIANES nee nee 27 Configuration rasen 7 11 13 G de ee enter 1 13 CUStOMEr service neeeeenannnnnnnnenennnnnnnnnnnnnneeesnnnnnnnnn 27 Customer Service cccoocccccccnnnnccnnnonccnnnnnnnononenaninonons 1 D Default Settings vin 19 23 Depth of Field O 10 Near nennen 10 Diagnostic Indicator Display 3 7 E En 15 Error Ee E 3 7 F Failure Modes une 5 Eeer dee geet 29 Flash ROM Firmware oooccnccccnnccncconcnnnononccncnonanons 17 G Green EE 3 5 WOUN EE 25 H A een 19 23 I Indicators Audible ee 5 11 13 19 23 Error Code 3 7 Falun een 3 5 Visugl eenennennenerrnenn 3 5 11 13 19 2 L Label CGautlon nennen 4 Location A GeralNumber A Laser Aperture EEN 3 10 EC en 15 Laser Light scenic 4 7 29 M Maintenance a u u nesenenenn 7 10 MELO o e ena 17 MetroSet2 ccoocconcconcconcconcconcconcnncnoncnoncnoncconenoneneness 17 Mounting Holes vescinarnira ke 2 3 N Noces 29 P Parameters cceeececcneeceeceeeeeeceeeeeeecaeeeaeeens 19 23 PO ee ee 19 22 Product o 29 R Red LED voii aan 3 5 Lo ero per ehe 27 P
4. DataBar Limited ID Je0 GS1 DataBar Limited App ID 01 GS1 DataBar Limited Check Digit Beeper Tone Beep Transmit Sequence Beeper Volume Communication Timeout Razzberry Tone on Timeout Three Beeps on Timeout No Beeps on Timeout Fast Beep Beep Twice on Supplements No Beeps on Timeout 5 Retries Before Timeout Timeout In Laser Off Between Records Variable Laser Off Delay Flash LED on Good Scan Reverse LED Convention Flash LED on Good Scan Enter Power Save Mode Blink Power Save Mode Laser OFF Power Save Mode Laser 8 Motor OFF Power Save Mode Dual Action Power Save Mode 1 Dual Action Power Save Mode 2 Same Symbol Rescan Timeout 500 msecs Programmable in 50 msec steps MAX 6 35 seconds Intercharacter Delay Programmable in 1 msec steps MAX 255 msecs Number of Scan Buffers UPC GTIN 14 Format EAN 8 Enable Transmit EAN 8 Check Digit Normal Before Transmit Loudest None 2 secs 5 635 msec 10 mins kW SIST SI SS NY NEN NRE SI SI SI SIT SI SI ST SI SI SI SI ST S SI SI ON ISIS SS SISISISIS 20 Parameter Default RS232 Convert EAN 8 to EAN 13 EAN 13 Enable Transmit EAN 13 Check Digit UPC A Enable Convert UPC A to EAN 13 Transmit UPC A Check Digit Transmit UPC A Number System Transmit UPC A Manufacturers ID Transmit UPC A Item ID UPC E Enable Empand UPC E Transmit UPC E Lead 0 Transm
5. Labels l j T Gata pati RN OA SES REO va EE Gen Es LASER LIGHT DO NOT STARE INTO BEAM CLASS 2 LASER PRODUCT LASERSTRAHL NICHT IN DEN STRAHL BLICKEN LASER KLASSE 2 PRODUKT LUMIER LASER NE PAS REGARDE DANS LE FAISCEAU APPEREIL A LASER DE CLASS 2 IEC 60825 1 1999 A1 1997 A2 2001 EN 60825 1 1994 A1 A2 VLD WAVELENGTH 630 690 ran MAXIMUM OUTPUT 1mW Honeywell International Inc Contai ne ee Geier This product complies with 21 CFR components Warranty void if case 1040 10 and 1040 11 except for is opened Complies with FCC and deviations pursuant to Laser Notice ICES 003 Class B See Manual No 50 dated June 25 2001 Made in Suzhou China Due CAUTION CLASS 2 LIGHT WHEN OPEN DO NOT STARE INTO THE BEAM April 2011 C 07 E C Ka ATTENTION RAYONNEMENT LASER CLASSE 2 LORS DE LOUVERTURE NE PAS REGARDER FIXEMENT DANS LE FAISCEAU Lhe VORSICHT LASERSTRAHLUNG NIICH IN DEN STRAHL BLICKEN LASER KLASSE 2 CUIDAO LUZ LASER CLASE 2 AL ABRIR NO FIJAR LA VISTA EN EL RAYO Model 1S220 16 DN This device complies with Part 16 ofthe FCC 15220 Barcode Scanner Rules Operation is subject to the following two del de conditions 1 This device may not cause Seal 8 su 49 17 0071 harmful interference and 2 this device must LITT accept any interference received including See User s Guide for patent coverage interference that may cause undesired operation Figure 3 Label Locations
6. SI SI SI SISIS 23 24 Scanner Pinout Connections Scanner and Cable Terminations Standard 15 pin Male D Sub Pin Function 1 Shield GND 2 TXD 3 RXD 4 DTR 5 GND 6 DSR 7 CTS 8 RTS 9 External LED 10 5V 11 5V 12 GND 13 GND 14 Earth Ground 15 External Beeper 0000000 0000000 SA Cable Connector Configurations 52 52548 and 52 52547 Communication Power Cable Standard 15 pin Female D Sub Pin Function 1 Shield GND 2 TXD 3 RXD 4 DTR 5 GND 6 DSR 1 CTS 8 RTS 9 N C 10 5V 11 5V 12 GND 13 GND 14 Lug 15 N C Standard 9 pin Female D Sub Function N C TXD RXD DTR GND DSR CTS RTS N C 25 26 Limited Warranty Honeywell International Inc HII warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to Hie published specifications applicable to the products purchased at the time of shipment This warranty does not cover any HII product which is i improperly installed or used ii damaged by accident or negligence including failure to follow the proper maintenance service and cleaning schedule or iii damaged as a result of A modification or alteration by the purchaser or other party B excessive voltage or
7. Table of Contents INHFORHCHON EA E E E 1 BAER E 1 Si e A e nn 1 Eege Eege eege 2 NGI aN Serien erneuern 2 Scanner Compania A A erat A 3 Leet 4 Indicators AUdIBlE ele E 5 Visual AAS AGI ee nee ee A een 6 Fail re ONC US an ea een 6 Diagnostic Indiealar Display unan EEN 7 Depth Of Field sass succeed A 9 ae APP aueh 11 Design Specifications nn PP A ee ae 15 Mechanical 15 Eet 15 Environmental E E E E EE E E E E E E A E 16 Upgrading the Flash ROM ET a 17 Default Settings Communication Parameters nennen nnnn nenn nennen nennen ERA REEE ER EAEE E REEERE 19 Scanner and Cable Terminations Scanner Pinout Connections sense een 25 Cable Connector Configuration Ssss iseen ae 25 E A x A lt Pek aan nn nennen nie 27 Laser and Product Safety EE E 29 NOtICOS surta tata 30 A A II EA 31 Customer Support Technical Assistance Product Service and Ai Introduction The IS220 is a dual optic bench scanning engine with scan lines optimized for orthogonal orientation of 1D bar codes 15220 is a completely self contained scan engine Base Kit Part Number Description IS220 16 15220 OEM Engine RS232 00 02029 1S220 Installation and User s Guide 00 02407 MetroSelect Configuration Guide Guides also available for download at www honeywelladic com Optional Accessories Part Number Description 52 52548 Communication Power Cable 110 Volt 52 52547 Communic
8. a une rayonnement laser qu st hazardous L emploi d appareils optiques avec cet quipement laser augmente le risque d endommagement de la vision IN Achtung Die Verwendung anderer als der hier beschriebenen Steuerungen Einstellungen oder Verfahren kann eine gef hrliche Laserstrahlung hervorrufen Der Kunde sollte unter keinen Umst nden versuchen den Laser Scanner selbst zu warten Sehen Sie niemals in den Laserstrahl selbst wenn Sie glauben da der Scanner nicht aktiv ist ffnen Sie niemals den Scanner um in das Ger t hineinzusehen Wenn Sie dies tun k nnen Sie sich einer gef hrlichen Laserstrahlung aussetzen Der Einsatz optischer Ger te mit dieser Laserausr stung erh ht das Risiko einer Sehsch digung IN Attenzione L utilizzo di sistemi di controllo di regolazioni o di procedimenti diversi da quelli descritti nel presente Manuale pu provocare delle esposizioni a raggi laser rischiose Il cliente non deve assolutamente tentare di riparare egli stesso lo scanner laser Non guardate mai il raggio laser anche se credete che lo scanner non sia attivo Non aprite mai lo scanner per guardare dentro l apparecchio Facendolo potete esporVi ad una esposizione laser rischiosa L uso di apparecchi ottici equipaggiati con raggi laser aumenta il rischio di danni alla vista Class 2 Laser Product Laser Klasse 2 Produkt Appareil A Laser De Classe 2 29 Notices This device complies with Part 15 of the FCC Rules Operati
9. current supplied to or drawn from the interface connections C static electricity or electro static discharge D operation under conditions beyond the specified operating parameters or E repair or service of the product by anyone other than HII or its authorized representatives This warranty shall extend from the time of shipment for the duration published by HII for the product at the time of purchase Warranty Period Any defective product must be returned at purchaser s expense during the Warranty Period to HII factory or authorized service center for inspection No product will be accepted by HII without a Return Materials Authorization which may be obtained by contacting HII In the event that the product is returned to HII or its authorized service center within the Warranty Period and HII determines to its satisfaction that the product is defective due to defects in materials or workmanship HII at its sole option will either repair or replace the product without charge except for return shipping to HII EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES EITHER EXPRESSED OR IMPLIED ORAL OR WRITTEN INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT HIPS RESPONSIBILITY AND PURCHASER S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIV
10. data format does not match the host system requirements The print quality of the bar code is suspect Check the character length lock The aspect ratio of the bar code is out of tolerance SOLUTION UPC EAN is enabled by default Verify that the type of bar code being read has been enabled Verify that the bar code being scanned falls into the configured criteria Typical of Non UPC EAN codes The scanner defaults to a minimum of 4 character bar code If the scanner is setup to support ACK NAK RTS CTS XON XOFF or D E verify that the host cable and host are supporting the handshaking properly Verify that the scanner s data format matches the host systems requirements Make sure that the scanner is connected to the proper host port Check the print mode The type of printer could be the problem Change print settings For example change the print mode to econo or high speed 12 SYMPTOMS The unit beeps for some bar codes and NOT for others of the same bar code symbology The unit is not transmitting each character Alpha characters show as lower case Power up OK and scans OK but does not communicate properly to the host The host is receiving data but the data does not look correct Characters are being dropped POSSIBLE CAUSE S The bar code may have been printed incorrectly The scanner is not configured correctly for the type of bar code The
11. minimum symbol length setting does not work with the bar code The configuration is not set correctly The computer is in Caps Lock mode Com port at the host is not working or configured properly Com port not operating properly Cable is not connected to the proper com port The scanner and host may not be configured for the same interface font Intercharacter delay needs to be added to the transmitted output SOLUTION Check if it is a check digit character or border problem Check if the check digits are set properly Check if the correct minimum symbol length is set Increase the interscan code delay setting Adjust if the FO break is transmitted It may be necessary to try this in both settings Enable the Caps Lock detect setting of the scanner to detect whether the PC is operating in Caps Lock Check to make sure that the baud rate and parity of the scanner and the communication port match and the program is looking for RS 232 data Check that the scanner and the host are configured for the same interface font Add some intercharacter delay to the transmitted output by using the MetroSelect Configuration Guide MLPN 00 02407 13 14 Design Specifications Operational Light Source Two Visible Laser Diodes 650 nm Laser Power 1 mW per VLD Scan Pattern 10 fields of 4 parallel lines for ladder and picket fence Number of Scan Lines 4
12. 0 Scan Speed 4000 scan lines per second 5 Depth of Scan Field Near 115 mm 4 5 from window surface pattern offset Depth of Scan Field Far 190 mm 7 5 from window surface pattern offset Minimum Bar Width 0 2 mm 8 0 mil Decode Capability Autodiscriminates all standard 1 D barcodes System Interface RS232 Print Contrast 35 minimum reflectance difference Number of Characters Read Up to 80 data characters The maximum number will vary based on symbology and density Audible Indicators Internal beeper Visual Indicators Default Green LED Laser on ready to scan Settings Red LED Good read decoding Mechanical Length 295 mm Width 150 mm Depth 75 mm Weight 2 5 Kg maximum excluding cable Termination 15 pin Male D sub connector with screw locks Mounting Two M5 tapped holes are provided for mounting purposes Electrical Input Voltage 5VDC 0 25V Operating Power 6 25W typical 5VDC Operating Current 1 25A typical DC Transformers Class Il 5VDC 1 5A Laser Class 2 IEC 60825 1 1993 A1 1997 A2 2001 EMC FCC ICES 003 amp EN 55022 Class B 15 Environmental Temperature Operating 0 C to 40 C 32 F to 104 F Storage 40 C to 60 C 40 F to 140 F Humidity 5 to 95 relative humidity non condensing
13. AG es PP 7 RMA isa 27 HG 19 23 E Scanner Pinouts 0 ccecceeeceeeceeeceeecececeeeeeeceeeceeeceeeneeeness 25 A O o a Sta Send een en 27 31 Specifications Electrical ee eas 15 Environmental ccccecceeeceeeceeeceeceeeeeeeeeens 15 Mechanical 15 a ee 15 Sy MDONL Sustratos iii 11 13 T Troubleshooting EE 11 13 U Upgrade cucuta 17 V Visual Indicator Green LED 3 5 11 13 19 23 R d E vc as Ae 3 5 11 13 19 23 W Wallis irrita 27 Ville VE 3 7 10 32 Customer Support Technical Assistance If you need assistance installing or troubleshooting your device please call your distributor or the nearest technical support office North America Canada Telephone 800 782 4263 E mail hsmnasupport honeywell com Latin America Telephone 803 835 8000 Telephone 800 782 4263 E mail hsmlasupport honeywell com Brazil Telephone 55 21 3535 9100 Fax 55 21 3535 9105 E mail brsuporte honeywell com Mexico Telephone 01 800 HONEYWELL 01 800 466 3993 E mail soporte hsm honeywell com Europe Middle East and Africa Telephone 31 0 40 7999 393 Fax 31 0 40 2425 672 E mail hsmeurosupport honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail aptechsupport honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 E mail aptechsupport honeywell com China Telephone 86 800 828 2803 Fax 86 512 6762 2560 E mail aptechs
14. E PRODUCT WITH NEW OR REFURBISHED PARTS IN NO EVENT SHALL HII BE LIABLE FOR INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES AND IN NO EVENT SHALL ANY LIABILITY OF HII ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT WARRANTY TORT OR OTHERWISE EXCEED THE ACTUAL AMOUNT PAID TO HII FOR THE PRODUCT THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HI MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES LOSSES OR DAMAGES SOME STATES PROVINCES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU All provisions of this Limited Warranty are separate and severable which means that if any provision is held invalid and unenforceable such determination shall not affect the validity of enforceability of the other provisions hereof Use of any peripherals not provided by the manufacturer may result in damage not covered by this warranty This includes but is not limited to cables power supplies cradles and docking stations HII extends these warranties only to the first end users of the products These warranties are non transferable The duration of the limited warranty for the IS220 is two 2 year s The accessories have a 90 day limited warranty from the date of manufacture 27 28 Laser and Product Safety Cautions A Caution
15. Honeywell IS220 OEM Scan Engine User s Guide Disclaimer Honeywell International Inc HII reserves the right to make changes in specifications and other information contained in this document without prior notice and the reader should in all cases consult HII to determine whether any such changes have been made The information in this publication does not represent a commitment on the part of HII HII shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the furnishing performance or use of this manual This document contains propriety information that is protected by copyright All rights reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII 2004 2011 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Trademarks Metrologic MetroSelect MetroSet2 are trademarks or registered trademarks of Metrologic Instruments Inc or Honeywell International Inc Microsoft Windows and Windows 95 are trademarks or registered trademarks of Microsoft Corporation Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the property of their respective owners Patents For patent information please refer to www honeywellaidc com patents
16. Product Service and Repair Assistance You can also access product service and repair assistance online at www honeywellaidc com 34 Honeywell Scanning amp Mobility 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com MINI NN di 5 11
17. and Examples Indicators Audible Indicators When the 15220 is in operation it provides audible feedback These sounds indicate the status of the scan engine One Beep The scan engine will beep once when it first receives power the red LED will flash and the scanner will beep once The red LED will remain on for the duration ofthe beep The scan engine is ready to scan When the scanner successfully reads a bar code the red LED will flash and the scanner beeps once if configured to do so Ifthe LED does not flash then the bar code has not been successfully read Razzberry Tone This is a failure indicator Refer to Failure Indicators on the next page Two Beeps On Power Up When a Flash ROM upgrade is needed the scanner will beep twice followed by alternating flashes of the red and green LEDs Three Beeps During Operation When the scan engine enters configuration mode the red LED will flash and the unit will simultaneously beep three times The green and red LEDs will continue to flash while in configuration mode Upon exiting configuration mode the scanner will beep three times and the LEDs will stop flashing When configured three beeps can also indicate a communications timeout during normal scanning mode When using one code programming the scanner will beep three times in the current selected tone followed by a short pause then by a high tone and a low tone This indicates the single configuration bar code
18. ation Power Cable 220 Volt Other items may be ordered for the specific protocol being used To order additional items contact the dealer distributor or call the customer service department Case Dimensions 5 88 11 45 NY 138 410 149 35 mm 138 11 175 290 83 mm 3 50 mm 104 14 mm 3 50 mm 283 85 mm M5 Threaded Mounting Holes One on Each End of the Unit 74 68 mm Figure 1 Case Dimensions Specifications subject to change without notice Maintenance Smudges and dirt on the unit s window can interfere with the units performance If the horizontal or vertical output windows require cleaning use only a mild glass cleaner containing no ammonia When cleaning the window spray the cleaner onto a lint free non abrasive cleaning cloth then gently wipe the window clean If the units case requires cleaning use a mild cleaning agent that does not contain strong oxidizing chemicals Strong cleaning agents may discolor or damage the unit s exterior Scanner Components Figure 2 Scanner Components Description Hardened Glass Window Laser Aperture Black Metal Housing 15 pin Male D Sub Connector for Communication Power Cable Connection Two PEM B M5 2 Mounting Holes Provided Red and Green LED Diagnostic Indicator Display Two Digit Error Code Display
19. c com 17 18 Default Settings Communication Parameters Many functions of the scanner can be configured that is enabled or disabled The scanner is shipped from the factory configured to a set of default conditions The default parameter of the scanner has an asterisk in the charts on the following pages If an asterisk is not in the default column then the default setting is Off or Disabled Every interface does not support every parameter Ifthe interface supports a parameter listed in the charts on the following pages a check mark will appear Parameter Default RS232 UPC EAN gt Y Code 128 Code 93 Codabar Interleaved 2 of 5 ITF MOD 10 Check on ITF Code 11 Code 39 Full ASCII Code 39 MOD 43 CD on Code 39 Transmit Mode 43 CD Paraff Paraff Lead A Allow Paraff Failures French PC Terminal MSI Plessey Airline 15 digit 2 of 5 Airline 13 digit 2 of 5 Matrix 2 of 5 Telepen UK Plessey STD 2 of 5 MSI Plessey 10 10 Check Digit MSI Plessey MOD 10 Check Digit ITF Symbol Lengths Variable ITF Minimum Symbol Length 6 Symbol Length Lock None Minimum Symbol Length 4 Trioptic SISI SI SS SI SI SI SI SS SI SI SI ST SS NERNEY NNN GS1 DataBar Enable 19 Parameter Default RS232 GS1 DataBar ID Je0 GS1 DataBar App ID 01 GS1 DataBar Check Digit GS1 DataBar Expanded Enable Expanded ID Je0 GS1 DataBar Limited Enable GS1
20. eration If the motor error persists the right scanning subsystem will be shut down and error code 32 will remain on the diagnostic indicator display If the left scanning subsystem is still healthy it will remain active and scanning until the unit can be scheduled for repair at an authorized service center Depth of Field 50mm ar 330 mm 12 99 Far DOF 200 mm 7 87 180 mm 7 09 160 mm 6 30 140 mm 5 51 270 mm 10 63 Near DOF 120 mm 4 72 100 mm 3 94 80 mm 3 15 60 mm 2 36 Center of Window 40 mm 1 57 Center of Window 20 mm 79 Window Surface mm Omm o0 e e e Figure 6 Depth of Field Specifications subject to change without notice 10 Troubleshooting Guide The following guide is for reference purposes only Contact a customer service representative to preserve the limited warranty terms SYMPTOMS No LEDs No beep or No motor spin No LEDs No beep The unit beeps 3 times on power up The unit razzes continuously on power up At power up there is a Razz tone and the green LED flashes At power up there is a Razz tone and both LEDs flash There are multiple scans upon presentation of a bar code The unit powers up but does not beep POSSIBLE CAUSE S No power is being supplied to the scanner No power is being supplied to the scanner from host There ha
21. has successfully configured the scan engine Three Beeps On Power Up This is a failure indicator Refer to Failure Indicators on the next page Visual Indicators Steady Green When the laser is active the green LED is illuminated The green LED will remain illuminated until the laser is deactivated During the power save mode the laser will turn on and turn off During this period the green LED will remain illuminated Steady Green and a Single Red Flash When the scanner successfully reads a bar code the red LED will flash and the scanner will beep once Ifthe red LED does not flash or the scanner does not beep once then the bar code has not been successfully read default mode Steady Green and Steady Red After a successful scan the scanner transmits the data to the host device Some communication modes require that the host inform the scanner when data is ready to be received Ifthe host is not ready to accept the information the scanner s red LED will remain on until the data can be transmitted Steady Green and Flashing Red Figure 4 Green and Red LEDs This indicates that the scan engine is in configuration mode Steady Red Green Off This indicates that the laser is off and the scan engine is waiting for communication from the host Failure Indicators Flashing Green and One Razzberry Tone This indicates that the scanner has experienced a laser subsystem failure The scan
22. he following is a list of possible error codes and their meanings Some errors will require immediate scanner maintenance Error Code Description 01 Reserved 02 RAM ERROR The scanner s Random Access Memory RAM is tested as faulty Return the unit for repair at an authorized service center 03 PROGRAM ERROR The scanner s software program is failing Return the unit for repair 05 CONFIGURATION ERROR The non volatile configuration memory did not agree with the data last saved Default configuration data is then used and the scanner continues operating This error is also accompanied by 3 beeps This error will remain during operation as a reminder that this power cycle is scanning against a default generated configuration 06 COMMUNICATION ERROR The RS232 data line is being held active This causes the scanner to read a break signal constantly and continuous attempts are made to enter MetroSet configuration mode A short on the RX Data line can cause this condition It can also be the result of a laptop in power save mode The scanner will abort attempts to enter configuration mode after a short timeout The scanner can automatically recover from this condition once the short in the RX Data line is corrected 21 LASER 1 left ERROR The laser in the left scanning subsystem denotes a failure The scanner will try three times to correct the laser operation If the laser err
23. it UPC E Check Digit Disable UPC E Auto Redundancy Transmit Codabar Start Stop Characters Codabar CLSI Dual Field Codabar Tab Between Dual field Codabar Codabar CLSI Check Digit Codabar 7 Check Check Digit Codabar Mod 16 Check Digit Transmit MSI Plessey Check Digits Number of MSI Plessey Check Digits UK Plessey A to X Convert UK Plessey Special 12 Character Format Transmit UK Plessey Check Digit EAN 128 Enable Enable French Pharma Enable Matrix 2 of 5 Check Digit Enable Hong Kong 2 of 5 Enable Alpha Telepen Telepen Convert Lead a to E Enable Code 11 Check Digit Parity Baud Rate 8 Data Bits 7 Data Bits Stop Bits RTS CTS Enabled Space 19200 kW NINES SI SI SI SI ST SI SI SI SI SNI SI SR SI SI SI ST SS SI SI SISI SI SI ST ST ST SI SI SISIN S 21 Parameter Default RS232 Message RTS Character RTS ACK NAK O N Handshaking Host Bell Cancel Xon Xoff No Transmit Without DTR Present French PC Terminal Emulation D E Disable Command Z R Disable Command F L Laser Command M O Motor Enable Commands Beep on Bell Razz on z Activate on DTR Activate on DC2 Character Xmit No Read Message on DC2 Timeout No Transmit LED During No Read Message Programmable No Read Message Recv I Transmit METROLOGIC Recv i Transmit Scanner ID Byte STX Prefix TAB Prefix Metrologic Prefix UPC Prefix ETX Suffix TAB Suff
24. ix Carriage Return Suffix Line Feed Suffix UPC Suffix Transmit LRC Start LRC on 1 Byte Start LRC on 2 Byte c Prefix for UPC Prefix for UPC Programmable Prefix Characters Programmable Suffix Characters Predefined Code ID Sets 10 avail 10 avail Multiple Selections kW S ISIS SS SI SS SI SS SI SI SI STK SS SI SI ST SI ST SS SI SI NI SI SS SI SI ST SS SI SIS 22 Parameter Default RS232 Programmable Prefix for Code Types Programmable Suffix for Code Types Programmable Code Lengths Code Selects Code Select Timeout 0 1 to 25 5 seconds Replace 1 Character in Transmission Razz on Code Select Timeout Japan Dual Field Code Selects EAN 13 Only in Japan Dual Field Two Digit Supplements Five Digit Supplements Require Supplements Remote Supplement Support Two Digit Redundancy Five Digit Redundancy Enable Coupon Code 128 Transmit Coupon C1 Group Separator Coupon Code Can Begin with A Enable EAN 99 Coupon Code Bookland Convert Bookland to ISBN Reformat ISBN Transmit ISBN Check Digit Bookland 977 2 Digit Supp Required 378 379 Supplements 414 419 Supplements 434 439 Supplements Number System 2 Enables Supplements Number System 5 Enables Supplements 100 msec to Find Supplement 100 800 msec Allow Code ID s with Supplements 7 avail 7 avail 5 sec kW SISI SI SI SI SI SI SI ST SI SS SI ST SI SI ST SI SI SI SI ST SS SI
25. ner will try up to 3 times to correct the failure condition If the laser subsystem continues to fail that subsystem left or right will be shut down and an error indication will be shown on the Diagnostic Indicator Display This error stays on the display until corrected If the remaining subsystem is still operational scanning will continue using the operational components Flashing Green and Red and Two Razzberry Tones This indicates that the scanner has experienced a motor subsystem failure The scanner will try up to 3 times to correct the failure condition If the motor subsystem continues to fail that subsystem left or right will be shut down and an error indication will be shown on the Diagnostic Indicator Display This error stays on the display until corrected If the remaining subsystem is still operational scanning will continue using the still operational components Continuous Razzberry Tone with Both LEDs Off If upon power up the scanner emits a continuous razzberry tone then the scanner has an electronic failure Return the unit for repair at an authorized service center Three Beeps On Power Up If the scanner beeps 3 times on power up then the nonvolatile memory that holds the scanner configuration has failed Return the unit for repair at an authorized service center Diagnostic Indicator Display There is a two digit error code display located on the center printed circuit board see illustration below T
26. on is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Notice This Class B digital apparatus complies with Canadian ICES 003 Avertissement Cet appareil num rique de la class B est conforme a la norme NMB 003 30 Index A Lee
27. or persists the left scanning subsystem will be shut down and error code 21 will remain on the diagnostic indicator display If the right scanning subsystem is still healthy it will remain active and scanning until the unit can be scheduled for repair at an authorized service center ns badat wer ur Figure 5 Diagnostic Indicator Display 22 LASER 2 right ERROR The laser in the right scanning subsystem denotes a failure The scanner will try three times to correct the laser operation If the laser error persists the right scanning subsystem will be shut down and error code 22 will remain on the diagnostic indicator display If the left scanning subsystem is still healthy it will remain active and scanning until the unit can be scheduled for repair at an authorized service center 31 MOTOR 1 left ERROR The motor in the left scanning subsystem denotes a failure The scanner will try three times to correct the motor operation If the motor error persists the left scanning subsystem will be shut down and error code 31 will remain on the diagnostic indicator display If the right scanning subsystem is still healthy it will remain active and scanning until the unit can be scheduled for repair at an authorized service center 32 MOTOR 2 right ERROR The motor in the right scanning subsystem denotes a failure The scanner will try three times to correct the motor op
28. s been a Non volatile RAM failure There has been a diagnostic failure There has been a VLD failure There has been a scanner motor failure The same symbol timeout is set too short The beeper is disabled SOLUTION Check the transformer outlet and power strip Make sure the cable is plugged into the scanner Some host systems cannot supply enough current to power an IS220 Use the power supply included with the scanner Contact a service representative if the unit will not hold the programmed configuration Contact a service representative if the unit will not function Contact a service representative Contact a service representative Adjust the same symbol timeout for a longer time Enable the beeper 11 SYMPTOMS The unit powers up but does not scan and or beep The unit scans a bar code but locks up after the first scan the red LED stays on The unit scans but the data transmitted to the host is incorrect The unit beeps for some bar codes and NOT for others of the same bar code symbology POSSIBLE CAUSE S The unit is scanning a particular symbology that is not enabled The scanner has been configured for a character length lock or a minimum length and the bar code being scanned does not satisfy the configured criteria The scanner is configured to support some form of host handshaking but is not receiving the signal The scanner s
29. upport honeywell com Japan Telephone 81 3 6730 7344 Fax 81 3 6730 7222 E mail aptechsupport honeywell com Online Technical Assistance You can also access technical assistance online at www honeywellaidc com 33 Product Service and Repair Honeywell International Inc provides service for all its products through service centers throughout the world To obtain warranty or non warranty service contact the appropriate location below to obtain a Return Material Authorization number RMA before returning the product North America Telephone 800 782 4263 E mail hsmnaservice honeywell com Latin America Telephone 803 835 8000 Telephone 800 782 4263 Fax 239 263 9689 E mail laservice honeywell com Brazil Telephone 55 21 3535 9100 Fax 55 21 3535 9105 E mail brservice honeywell com Mexico Telephone 01 800 HONEYWELL 01 800 466 3993 Fax 52 55 5531 3672 E mail mxservice honeywell com Europe Middle East and Africa Telephone 31 0 40 2901 633 Fax 31 0 40 2901 631 E mail euroservice honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail apservice honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 E mail apservice honeywell com China Telephone 86 800 828 2803 Fax 86 512 6762 2560 E mail apservice honeywell com Japan Telephone 81 3 6730 7344 Fax 81 3 6730 7222 E mail apservice honeywell com Online
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