Installation Usage & Maintenance Troubleshooting
Contents
1. Europe amp North America 13F 1 No 3 Building F Yuan Qu Street 115 Nankang Taipei Taiwan Tel 886 2 2655 7866 Fax 886 2 2655 7833 Website www plustek com Visit our website http www plustek com support support htm for more customer service information 252. lt F1 gt or lt F10 gt during startup In the BIOS Settings screen that appears find the option for USB and enable it Exit and Save the changes you made Your computer is rebooted automatically Please consult your computer vendor before attempting to do this change The USB controller was improperly installed on your computer To reinstall the USB controller click on the Start button choose Settings and select Control Panel In the window that opens double click on the Add New Hardware icon Carefully follow the instructions that appear on your screen The scanned image looks grainy on the screen Your video mode is not set to show more than 256 colors We recommend that you set your video mode to 16 bits per pixel 65536 colors or higher Please consult your video card computer or Windows documentation to change the video mode The scanner scans very slow 6 Please consult your computer manual on how to modify your BIOS CMOS settings 15 Cause 1 Solution1 Cause 2 Solution 2 Symptom Cause 1 Solution 1 Cause 2 Solution 2 Symptom Solution Symptom Solution Symptom Cause 1 Solution 1 Cause 2 Solution 2 You are running other applications in the background Close all the other applications that are running in the background You are scanning at a high resolution DPI Reduce the resolution See Chapter 2 of the Software User s Guide for information
3. select INSERT or IMPORT from your menu then select IMAGE or PICTURE 19 Symptom Solution Symptom Solution Consult your Word Processor documentation for more information on how to import images How do I put my scanned text document in my Word Processor 1 Find out what formats are supported by your Word Processor 2 Save in a format supported by your Word Processor 3 Open the file that you saved from your Word Processor How do I send a scanned image using my email program Save your scanned image in a format that is supported by your email program JPG GIF or PNG are recommended Once your picture is saved consult the documentation of your email program on how to attach a file to a message 20 Appendix B Specifications Plustek OpticSlim 2600 li 378 x 257 x 33 mm 14 88 x 10 12 x 1 30 dimensions Weight 1 4 Kgs 3 1 Lbs Operalg 5 C to 40 C Temperature Max Scan Area A4 Letter 216 mm x 297 mm 8 5 x 11 69 in Scan Method Single Pass Color Input 48 it Output 24 48 bit Scan Modes a Input 16 bit Output 8 16 bit Resolution Optical Resolution 1200 dpi l Max Interpolated Resolution 24000 dpi ponte Reflective color or black and white originals Materials Protocols TWAIN Compliant Connection USB Port Light Source Three colour RGB LEDs Power Powered through USB port Requirements No AC adapter required Power Operation 2 5 watts
4. Linked Application Create more imaging functions for the Scan Utility Ea Description Add up to 3 image editing applications 3 The program name you have chosen displays in the list Note You are allowed to add at most 3 image editing software in this list 4 Click Edit button to rename the displayed name of the application if desired 5 Click Remove button to remove the option you have created if necessary 6 Click Close to accept the changes and close the window The Scanner Utility Program The Scanner Utility Program can help you get your new scanner up and running In addition it contains a number of other features to help you tailor and control the scanner Most significantly the Scanner Utility Program checks to make sure that the scanner software is properly installed and the scanner and computer are communicating with each other The Scanner Utility also allows you to define the exact position on the scanning glass where scanning will begin The scanner was tuned to its optimal working condition at factory but some refinement of the initial scanning position may still be necessary 11 Scanner Utility amp Contra 5 a gt E minutes tatu Gt lenia g Status Scanner connection established m Initial Scanning Position Alignment Source Normal Y Verify Scan Alignment Ali t ee Position Window A The Scan
5. Setup Application CD ROM included with your scanner into your CD ROM drive Close the AutoPlay window that appears From the Windows Start menu right click on the Computer and select Properties from the pop up menu Click Device Manager on the following screen In the Device Manager window right click on this scanner under Other devices item and select Update Driver Software from the pop up menu Click Browse my computer for driver software in the window that appears and click the Browse button d In the Browse For Folder window select the folder that contains this scanner driver and click the OK button to return to the previous screen Click the Next button and click Install this driver software anyway in the Windows Security window 6 When the system completes the installation click on the FINISH button 7 Follow the on screen instructions to install all software that your new USB scanner requires 8 After the software is installed close all open applications and click on the FINISH button to restart your computer If the scanner installation is not started and displayed Cy automatically on the screen click START select RUN and type in Attention d setup where d is the drive letter assigned to the CD ROM drive of your computer Software Setup Troubleshooting Carefully review the steps outlined in this guide and the Quick Guide that accompanied your scanner If you are still having problems please c
6. below to install the Plustek OpticPro Scanner Step 1 Connecting the Scanner to Your Computer 1 Plug the square end of the included USB cable to the USB port of the scanner Plug the rectangular end of the USB cable to the USB port on the back of your computer Note If there is another USB device connected to the computer connect the scanner to an available USB port If you plan to connect your scanner to a USB hub make sure that the hub is connected to the USB port in your computer Next connect the scanner to the USB hub Note If you do not have a USB port available you might need to buy a USB port Step 2 Installing the Software 1 If the USB components on your computer are functioning correctly they will automatically detect the scanner causing the Add New Hardware Wizard or Found New Hardware Wizard to be launched Note If your computer was off when you connected the scanner the Add New Hardware Wizard message will be displayed when you turn the computer on and when Windows starts 2 For Windows 2000 a Click on the NEXT button when the Add New Hardware Wizard window is displayed 3 The USB hub is not included with the scanner Select SEARCH FOR THE BEST DRIVER FOR YOUR DEVICE RECOMMENDED and click on the NEXT button The next window will ask you where to search to find the drive Select CD ROM drive and deselect Floppy disk drives if
7. it is checked Insert the Setup Application CD ROM included with your scanner into your CD ROM drive and then click on the NEXT button Click on the NEXT button in the window that appears During the process of the installation a message Digital Signature required might be prompted Please ignore it and click on YES to continue the installation without any misgiving at your scanner functioning 3 For Windows XP a C Insert the Setup Application CD ROM included with your scanner into your CD ROM drive Select INSTALL THE SOFTWARE AUTOMATICALLY RECOMMENDED and click on the NEXT button Click on the NEXT button in the window that appears 4 For Windows Vista a b Select Locate and install driver software recommended when the Found New Hardware window is displayed Click on the Continue button when the User Account Control dialog pops up Insert the Setup Application CD ROM included with your scanner into your CD ROM drive when the system prompts you Insert the disc that came with your USB Scanner and click on the Next button During the process of the installation a message Windows can t verify the publisher of this driver software might be prompted Please ignore it and click on Install this driver software anyway to continue the installation without any misgiving at your scanner functioning 5 For Windows 7 a Insert the
8. purchase To obtain warranty service you may contact the authorized dealer or distributor or visit our website to check out the available service information or send a request via E mail for further help If you transfer this product to another user warranty service is available to that user for the remainder of the warranty period You should give your proof of purchase and this statement to that user We warrant that this machine will be in good working order and will conform to its functional descriptions in the documentation provided Upon provision of proof of purchase replacement parts assume the remaining warranty of the parts they replace 22 Before presenting this product for warranty service you must remove all programmes data and removable storage media Products returned without guides and software will be replaced without guides and software This Limited Warranty service does not provide for carry in exchange when the problem results from accident disaster vandalism misuse abuse unsuitable environment programme modification another machine or non vendor modification for this product If this product is an optional feature this Limited Warranty applies only when the feature is used in a machine for which it was designed If you have any questions about your Limited Warranty contact the approved retailer from whom you bought the product or the manufacturer THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES
9. software Presto PageManager the scanner s driver and Action Manager 32 software All of these software applications use approximately 700 megabytes of hard disk space after they are installed into your computer To ensure ample room for the installation as well as for scanning and saving images a minimum of 800 megabytes of hard disk space is recommended The USB scanner can only operate under the Microsoft Windows 2000 Professional XP Vista or 7 operating system Hardware Requirements This scanner connects to your computer through the Universal Serial Bus USB which supports hot Plug and Play To determine whether your computer is USB capable you must check the rear of your PC to locate a USB jack that looks the same as the one pictured below Note that on some computers the USB port at the rear of the computer may be occupied and additional ports may be found on the monitor or keyboard If you are having trouble in locating the USB port on your computer please refer to the hardware manual that came with your computer Upon examination you should find one or two rectangular USB ports which usually appear as shown below AS 2 5 A no USB Connector s If you don t find such USB ports on your computer then you need to purchase a certified USB interface card to add USB capabilities to your computer Installing and Setting up the Scanner Please follow the step by step procedures described
10. used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that 23 interference will not occur in a particular television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures y Reorient or relocate the receiving antenna V Increase the separation between the equipment and receiver V Connect the equipment to an outlet on a circuit different from that which the receiver is connected V Shielded interconnect cables and shielded power cord which are supplied with this equipment must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing this device V Consult the dealer or an experienced radio TV technician for help if the conditions persist V Changes or modifications not expressly approved by the manufacturer or authorized service center could void the user s authority to operate this equipment 24 Contacting Plustek Europe Plustek Technology GmbH Gutenbergring 38 22848 Norderstedt Germany Tel 49 0 40 523 03 130 Fax 49 0 40 523 03 500 E mail support plustek de Website www plustek de North America Plustek Technology Inc 17517 Fabrica Way B Cerritos CA 90703 U S A Tel 1 714 670 7713 Fax 1 714 670 7756 E mail supportusa plustek com Worldwide except Plustek Inc
11. Cause 1 Solution 1 Cause 2 Solution 2 Symptom Cause 1 Solution 1 Cause 2 The Internet might be congested Try sending the message at a later time The image that I sent through email looks good in my computer but it looks dark in the recipient computer The Monitor gamma settings should be approximately the same in your and the recipient computer There is a grinding or rattling noise at the beginning of each scan The scanner engages the gears and it initializes itself before scanning This noise is normal to the operation of the scanner A Disk is full error is displayed when I click on the scan button Your computer is running low in resources Your computer hard disk drive does not have enough space to process the image This may be because you are scanning at too high of a resolution Obtain a larger hard disk or rescan at a lower resolution A Disk I O error message is displayed This error is caused if the hard disk drive does not have enough space available to process the image Make some space available in the hard disk drive by deleting any programs or files that you do not need Your hard disk drive might be heavily fragmented or it might contain some bad sectors Run the Scan Disk utility that came with your Windows computer Please consult your computer documentation or the Windows help files on how to run the Scan Disk Utility The error Scanner not Found that is displ
12. E SCANNER seria di 8 Testine A A AAA ss ces iahse sede cdacesabibsyingdea sessed sbiesstded sdsvonsacedsagaaceasadehseastendsossadages 9 Defining The Custom button cuina ii sasbuapdeasussbsoasteesde sags 10 Defining TheS CAN Dutton AAA RN 10 WHE S CANNER UTILITY PROGRAM csse iea sou oapaaeee shotua a a aang sbyngeve aa crio atinada Te casters dois 11 Connection Status cis 350c si0eiies davies vesecedsstisvduseusesidssessudeneedscedestdavsadetcesddavecsedessadeovsdardedses sobveedscbscedess 12 Calibr ting the SCONNCT ederent eeaeee da e ae ea ee ade satay bade aw sese te eas de 13 Aligning The SCANNET AA RA 13 MAINTENANCE etilo 13 APPENDIX A TROUBLESHOOTING 0 ccssssssssscesssssssessessssessssssessessssessssessessssessessssessessesessores 15 SCANNING PROBLEMS iu ba 15 COMMON HOW TO QUESTIONS ssccecsessecesssececseseeeecseseecsesaececeesaececeeeeecessaeeecsecaeesssneeecsesaeeeeseneeeess 19 APPENDIX B SPECIFICA TIONG ssssssssssssssscesssssssessossssessssssessssessessssessessssossessssessessesessesseees 21 APPENDIX C CUSTOMER SERVICE AND WARRANTY ssssssssssssssssesssssssessssssessessssesseres 22 STATEMENT OF LIMITED WARRANTY ceses e eepe eer e e a a a p tipier Sa 22 FCC RADIO FREQUENCY STATEMENT ccccccesssssccecececsesssececececeesesececececeesensaaececececeessaaeceeeeeeeenenaees 23 CONTACTING PLUSTEK ccssssscsssssssessssesscssssessessssssessesessessesessessesessessesessessesessessesesses
13. EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABLITY AND FITNESS FOR A PARTICULAR PURPOSE HOWEVER SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO OTHER WARRANTIES APPLY AFTER THAT PERIOD Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply Under no circumstances are we liable for any of the following 1 Third party claims against you for losses or damages 2 Loss of or damage to your records or data or 3 Economic consequential damages including lost profits or savings or incidental damages even if we are informed of their possibility Some jurisdictions do not allow the exclusion or limitations of incidental or consequential damages so the above limitation or exclusion may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights that vary from jurisdiction to jurisdiction FCC Radio Frequency Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and
14. Scanner Users Guide plustek v Installation v Usage amp Maintenance v Troubleshooting EA Y Lanting Iogas WEA Applications Trademarks O 2009 Plustek Inc All rights are reserved No portion of this document may be reproduced without permission All trademarks and brand names mentioned in this publication are property of their respective owners Liability While all efforts have been made to ensure the accuracy of all contents in this manual we assume no liability for errors or omissions or by statements of any kind in this manual whether such errors are omissions or statements resulting from negligence accidents or any other cause The contents of this manual are subject to change without notice Copyright The scanning of certain documents for example checks bank notes I D cards government bonds or public documents may be prohibited by law and or subject to criminal prosecution We recommend you to be responsible and respectful of the copyrights laws when you are scanning books magazines journals and other materials Environmental Information Attention for recycling For EU country only Protect your environment This product should not be thrown into the household waste container Please give it to the free collecting center in your community Screen Examples in This Manual The screen shots in this guide were made with Windows XP If you are using Windows 2000 Vista or 7 your screen will look somewhat differ
15. about recommended resolution settings The scanned document comes out as strange characters on the screen after the OCR process is completed Text page was scanned upside down Reverse the page and scan again The OCR software is limited to certain types of documents fonts and formats You might be trying to scan a form spread sheet a hand written letter or a document with color text or color page Scan a clean document that contains preferably one column and has black text on a white page The scanner is not in the list of supported scanners in other commercial software Select TWAIN as the scanner Unable to scan from other software other than the one that came with the scanner Enter the Scanner Setup within the program Select TWAIN and you will see your scanner listed e g Plustek USB Scanner Unable to save to a floppy diskette The floppy disk might be write protected Move the write protection tab located in the back of the diskette to the closed position Your disk might not be formatted Format the diskette 16 Cause 3 Solution 3 Cause 4 Solution 4 Symptom Cause Solution Symptom Causel Solution 1 Cause2 Solution 2 Symptom Causel Solution1 There is not enough space available in the disk to save the document Delete any files that you do not need from the floppy disk You might be scanning your document at a high resolution Documents
16. ager 32 window and choosing Help for more information about these functions A fax modem and fax software is required to send faxes gt A printer is required for the copy utility Testing the Scanner The following test procedure checks to see if the scanner is properly functioning with your computer and the scanning software Before testing your scanner double check to make sure that all connections are securely fastened To properly test your scanner please perform the following steps 1 Open the scanner s document cover and place a picture onto the scanner glass headfirst and face down Removable Document Cover Place document facedown to center 2 Gently close the document cover 3 Next launch Action Manager 32 program Click on the Windows START button and then PROGRAMS Plustek OpticSlim 2600 and then Action Manager 32 Action Manager 32 OpticSlim 2600 4 Click the File Utility button l in the Action Manager 32 window In the File Utility window that opens the scanner will perform prescan automatically 5 Ifan image appears on your screen your scanner is working properly To learn how to manipulate the image please read the Chapter II The Scanner Software of the Software User s Guide Defining The Custom button With the Custom Utility the users may turn the scanner s Custom button into a multifunctional assistant by defining it as any utility that is included in the Acti
17. and connect the scanner to your computer Note The scanner connects to your computer through the Universal Serial Bus USB If your computer does not support USB technology you will need to purchase a USB interface card to add USB capabilities to your computer or buy and install USB connectors if your motherboard has USB capabilities This guide assumes that your computer is USB ready and has a free USB port Chapter II describes how to test maintain and clean your scanner Appendix A contains technical support information that can help you solve simple problems Before calling for help please read through Appendix A Troubleshooting Appendix B contains the Specifications of the scanner you purchased Appendix C contains our limited warranty agreement and FCC statement concerning the product Conventions of This Guide Bold Important note or first use of an important term in a chapter ALL CAPS Represents commands or contents on your computer screen A Note about I cons This guide uses the following icons to point out information that deserves special attention 2 Danger A procedure that must be followed carefully to prevent Danger injury or accidents Y Caution Information that if not followed may result in data tanoa loss or damage to the product A Pay Special Attention Instructions that are important to remember and may prevent mistakes Attention System Requirements Windows Intel Compatible Pe
18. ayed The USB cables are not connected properly Make sure that the cables are connected tightly and to the proper port The USB cable might be too long 18 Solution 2 Cause 3 Solution 3 Please use the USB cable that comes with your scanner The scanner s power cord is not connected properly Make sure that the AC adapter is connected to an outlet If the scanner is connected to a Surge Protector make sure that the Surge Protector is turned on Common How to Questions Symptom Solution Symptom Solution Symptom Solution How do I save the scanned image in JPG format In the Image editor click on FILE 1 Click on SAVE AS 2 Select the folder where you want to save your image 3 Select JPEG or JPG under Save as type 4 Type the name of the file name for your image How do I cut an image and paste in another program 1 Select the area that you want to cut 2 Click on EDIT 3 Click on CUT 4 Start the program and open the document where you want to paste your image 5 Click on EDIT 6 Click on PASTE Please consult your program documentation on how to Cut and Paste if you have any more questions How do I place a scanned image into my Word Processor 1 Find out what formats are supported by your Word Processor 2 Write the name and the location of the file before you save it 3 Save in a format supported by your Word Processor 4 Depending on your Word Processor
19. can There are two different ways to operate the scanner 1 From within an image editing program that can acquire images from the scanner 2 By using the Action Manager 32 program that is automatically installed as your scanner software Your scanner needs to be driven by some type of software program Since all documents or images whether text or pictures that are acquired from the scanner are treated by your computer as images most scanning will probably be done from an image editing program where you can view edit save and output the scanned images What about scanning text documents and editing them in a word processor This is the role of Optical Character Recognition OCR software OCR software converts the image files that are created from scanning text documents into text files that can be viewed edited and saved by word processors An OCR program has also been bundled on the included Setup Application CD ROM and if you wish to use the scanner in this way you should install the OCR software that is included Action Manager 32 is a program that allows you to conveniently scan images and text without the need to work directly within any image editing application Action Manager 32 also includes features to allow you to use your scanner as fax and copy machines Please refer to the Action Manager 32 section of the Software User s Guide or the Action Manager 32 on line Help accessible by right clicking on the Action Man
20. ent but functions the same Table of Contents INTRODUCTION srine aa a aA a NENEI E AN 1 HOW TO USE THIS GUDE mirarien e e a E A a e Ea e RENS 1 CONVENTIONS OF THIS GUIDE os seniai sa ara eaaa ie a E Ea RA RA EAA EAE ara anaE Eia 2 A NOTE ABOUT ICONS a iia 2 SYSTEM REQUIREMENTS ssi a ii 2 BOX CONTENTS Coast rosita ninia 3 PRODUCT INFORMATION EErEE E sons AE EEEE EE E E NE E E E a e 3 CHAPTER I INSTALLING THE SCANNER cssssssssssssssssesessessssessersesessersesessersssessersesessesseseeses 4 SOFTWARE INSTALLATION REQUIREMENTS cccccecessessscecececseseaccecececeenesseecececeeseseaeceeeceesenssaeeeeeeeeees 4 HARDWARE REQUIREMENTS c cccccesesssssececececsenssececececsesessecesececeeseseaecececeesesaaeceeececeeaaeseeeeeesessaaseeeess 4 INSTALLING AND SETTING UP THE SCANNER cccssscesseecsseceeeeessseceneecsaeceneecsaeceeeeesaeceeeeeaeeceteeeeneeeees 5 Step 1 Connecting the Scanner to Your COMpUlT oooociccnoccnononannnnnnononnnann cono cnno ono on nooo nora nona crac 5 Step 2 Installing the Software ccesccesccesccesesnsecnsscnsesecossonssonseensesseesseeseeesesesecaeeneesneesnascnasoneeensees 5 SOFTWARE SETUP TROUBLESHOOTING cccssscessceceseeessceceacessneecesceseaeeceaceseneecseeeeaeeceseeeeneeceeeseneesees 7 INSTALLING ADDITIONAL SOFWARE gei a e a a Es DREE A E A RARES 7 CHAPTER II USAGE AND MAINTENANCE sseseseseseseseseseseesosesesesesesesesosososesesosesesosesosesosososesosesesee 8 OPERATING TH
21. heck that e You have 700MB of free space on your hard disk drive e The scanner is plugged in and has power e You are using the USB cable supplied with the scanner e The square end of the USB cable is plugged into the rear of the scanner e The rectangular end of the USB cable is plugged into the back of your computer If you deviated from the installation procedures defined in this manual please unplug the USB cable from the scanner and reinstall the software from the CD ROM To reinstall your scanner s software click START RUN then type D Setup where D represents the letter of your CD ROM drive Carefully follow all the installation instructions presented in the Setup Wizard Reboot your computer when prompted and plug the USB cable back into the scanner while your computer is still turned on Installing Additional Software Your scanner is TWAIN compliant and functions with virtually all available TWAIN compatible software If you purchase additional software to be used with your scanner please make sure that it conforms to the TWAIN standard Chapter II Usage and Maintenance Operating the Scanner Your scanner accepts documents as small as business cards and as large as letter sized documents However some software programs have limitations as to the information they can handle The capacity of the computers memory and free space on your hard drive can also limit the physical size of the document that you s
22. ign objects may damage the unit 13 Do not attempt to disassemble the scanner There is danger of an electrical shock and opening your scanner will void your warranty Do not subject the scanner to excessive vibration It may damage the internal components Be sure not to bump or knock the scanner glass as it is fragile and could break Clean the scanner glass by lightly spraying a non abrasive glass cleaner onto a soft lint free cloth Then wipe the glass thoroughly with the cloth DO NOT SPRAY CLEANER DIRECTLY ONTO THE SCANNER GLASS Excess liquid residue may fog or damage the scanner Y our scanner operates best in temperatures between 10 C to 40 C 50 F to 104 F 14 Appendix A Troubleshootino Scanning Problems Most problems are easily solved and some of the most common questions and their recommended solutions are listed below Symptom Cause 1 Solution 1 Cause 2 Solution 2 Cause 3 Solution 3 Symptom Cause Solution Symptom After following the installation instructions my computer cannot find the scanner Some aspect of your computer system does not support USB Download and USBREADY EXE at http www usb org about shopping_bag to determine the level of your computer s USB support execute the file USB is not enabled in your BIOS settings Enable the USB controller in your BIOS settings This is typically done by pressing a key usually lt del gt
23. maximum Consumption Idle 1 25 watts EMI FCC Class B 7 Hardware specifications may change at any time without prior notice 21 Appendix C Customer Service and Warran If you encounter problems with your scanner please review the installation instructions and troubleshooting suggestions contained in this guide For further assistance call our customer support phone number listed on the last page of this guide One of our representatives will be happy to assist you from Monday through Friday in office working hours as shown below Europe 9 00 a m 5 30 p m CET Other Countries or Areas 9 00 a m 6 00 p m Taiwan Time To avoid delays please have the following information available before calling e Scanner name and model number e Scanner serial number located at rear of scanner near port connectors e A detailed description of the problem e Your computer manufacturer and its model number e The speed of your CPU Pentium 133 etc e Your current operating system and BIOS optional e Name of software package s version or release number and manufacturer of the software e Other USB devices installed Statement of Limited Warranty This Statement of Limited Warranty applies only to the options you originally purchase for your use and not for resale from an authorized reseller The manufacturer warranty includes all parts and labor and is not valid without the receipt of original
24. ner Utility program does NOT affect the quality of scanned images It is only used to establish a connection with the scanner Attention Settings that affect the scanned image i e color size readability clarity etc can be found in the scanner software programs and especially the TWAIN interface Connection Status The first step to take when troubleshooting connection problems with your scanner is to check all physical connections Make sure your scanner is plugged in and the USB cable is fit snugly into the rear of your scanner and computer Secondly determine the status of your USB hardware and software configuration To do this please run the Scanner Utility program as described below 1 Click on the START button then choose PROGRAMS PLUSTEK USB SCANNER and then SCANNER UTILITY 2 If there is a problem with the installation the following message will appear Status Unable to establish connection If you receive the above message please refer to the Scanning Problems section of Appendix A Troubleshooting 3 If the connection is OK the following window will be displayed Status Scanner connection established 12 Calibrating the Scanner Calibrate the scanner if colors appear in areas that should be white vertical lines appear in the preview image or colors of the preview image and the original vary a lot This allows you to adjust and compensate for variations which can occur in the optical componen
25. on Manager 32 Once the Custom button is defined the selected utility will be opened with one press at the Custom button The following describes how to define the Custom button 1 Click the Custom Utility button ve in the Action Manager 32 window 2 The Custom Utility interface will be opened 3 Select a desired utility from the list 4 Click the a button and the selected utility will be launched and appear on the screen instantly Defining The SCAN button With the Scan Utility the users may turn the scanner s Scan button into an Image Processing Function by defining it as any utility that is included in the Action Manager 32 The Imaging Processing Function allows you to scan the image directly to the image editing application you have defined The following describes how to define the Scan button 2 The Scan Utility interface will be opened 1 Click the Scan Utility button in the Action Manager 32 window 3 Select a desired utility from the list 4 Click the button and the selected utility will be launched and appear on the screen instantly Add Other I mage Editing Software To add more image editing functions for the SCAN button follow the steps described below 1 Click the Browse button at the far right end of the Purpose drop down menu Purpose FageManager710 v Browse 10 2 Click Add button in the prompted out window to select an existing application from your system Add Modify
26. rsonal Computer Pentium CPU or above CD ROM Drive 64 MB RAM 128 MB Recommended 700 MB Free Hard Disk Space 800 MB Recommended USB Port Microsoft Windows 2000 Professional XP Vista 7 compatible NOTE Windows NT 4 0 does not support Universal Serial Bus USB connectivity e Video card that supports 16 bit color or greater Higher requirements might be needed when scanning or editing a large quantity of image data The system requirements here are only a guideline as in general the better the computer motherboard processor hard disk RAM video graphic card the better the results Box Contents 1 Scanner 2 USB Cable 3 Quick Guide Scanner 4 Quick Guide Scanner Buttons 5 Setup Application CD ROM Product I nformation Please fill in the following information for your own records You will need it when you contact your dealer or our service center in the future Serial Number WAQQA Located at the bottom of the scanner Date of Purchase AA OO OOOO Save the box and packing materials in case you need to transport this scanner in the future Chapter I Installing the Scanner Betore installing your scanner please verify that you have all of the proper components A list of the package contents is provided in the Box Contents section of this guide Software Installation Requirements Your scanner comes with the OCR software FineReader the document management
27. scanned using higher resolution modes will take a considerable amount of disk space Reduce the resolution See Chapter 2 of the Software User s Guide for information about recommended resolution settings The image looks good in the software that came with the scanner but it does not look good when I export the image to another program Different imaging programs use different Monitor Gamma settings Change the Monitor Gamma settings in either of the programs so that they match Please consult the help files for each program to find out how to adjust the Monitor Gamma The image looks good in the screen but is very dark when printed The Monitor Gamma Settings or the scanner brightness settings are not set properly 1 Change the Monitor Gamma to a value between 1 0 and 1 5 Please consult your help file for information on how to adjust the Monitor Gamma 2 Adjust the brightness control in the TWAIN window before scanning The printer brightness setting is not set properly Adjust the brightness in the printer Some printers allow you to change the brightness documentation settings Please consult your printer The scanned image takes too long to be sent with an email message The image was scanned at a high resolution or is physically large Scan at a lower resolution DPI 17 Cause 2 Solution 2 Symptom Solution Symptom Cause Solution Symptom Cause Solution Symptom
28. seseeesseeees 25 Introduction W elcome to the world of Plustek scanners the ultimate in computer imaging Your new scanner will improve the professionalism of your day to day computing tasks by allowing you to input images and electronic text into your computer system Like all of our products your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction See the last page of this user s guide for a complete list of Plustek offices worldwide Thank you for choosing us as your scanner supplier We hope you will continue to turn to us for additional quality products as your computing needs and interests grow How to Use This Guide This User s Guide provides instructions and illustrations on how to install and operate your scanner This guide assumes the user is familiar with Microsoft Windows If this is not the case we suggest you learn more about Microsoft Windows by referring to your Microsoft Windows manual before using your scanner The Introduction section of this manual describes the box contents and minimum computer requirements to use this scanner Before you start installing your scanner check the box contents to make sure all parts are included If any items are damaged or missing please contact the vendor where you purchased your scanner or our customer service directly Chapter I Installing the Scanner describes how to install scanner s software
29. t over time by its nature To do this please run the Scanner Utility program as described below 1 Click on the Windows START button then choose PROGRAMS PLUSTEK USB SCANNER and then SCANNER UTILITY 2 Click on the Calibrate button Y to start this calibration process to produce more accurate or desirable output Aligning the Scanner In most cases the scanner doesn t need to be aligned but there are instances when the alignment might be required You need to align the scanner only if parts of the scanned document are missing from any of its edges For example the heading of a document might be missing from the top edge after the document has been scanned To align the scanner follow the steps below 1 Place a photograph on the top right side of the scanner glass near the back of the scanner Please note that only part of the photograph will be scanned 2 Click on the SCAN button GO Part of the photograph will be displayed in the ALIGNMENT window 3 Click on the ALIGN POSITION buttons until the top left corner of the scanned photograph aligns with the top left corner of the preview window 4 Click on the check mark button O when the alignment has been completed Maintenance Y To keep your scanner working smoothly take a moment to review the following maintenance tips Caution e Avoid using the scanner in a dusty environment When it is not in use keep the scanner covered Dust particles and other fore
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