C-pod Manual_ENG
Contents
1. Cable connectors cable shoes to connect the power cable to the power supply boat battery Installation Manual 2 Installing the system continued b Find a suitable onboard location for the C pod The C pod should be installed in a well hidden and dry place onboard Other factors that must be considered are cellular GSM network and GPS signal reception access to constant power supply and cable lengths for the supplied equipment The C pod main unit is designed to be mounted vertically with antennas fac ing downwards A different orientation may affect the cellular GSM network signal quality and moisture protection The cellular GSM network antenna is attached directly to the unit and must be well above the water line Avoid places shielded from cellular GSM net work signals e g inside metal boxes enclosed in carbon fiber etc The C pod must have a constant power supply to protect your boat even when other equipment is turned off by the battery isolation switch Make sure that there is an appropriate power source within the range of the power cable c Mount the equipment amp connect the parts Attach the twist on fastener in the desired location using two screws or bolts Secure the C pod unit by centering the unit s mounting point to the guiding pin on the fastener and twisting clockwise or counter clockwise until the unit is locked in place To detach the C pod unit twist in any direction to release it fr2. Power related problems Symptoms e Recurring power related warnings i e battery level and power save warning e Battery Disconnect alarms e Unit does not start up Reasons amp Solutions e The power cable is too long which leads to a voltage loss gt When using the power cable in its original length there is a noticeable power drop along the way The C pod shows a lower value than the battery actually has Shortening the power cable gives a more accurate reading e There is corrosion and or moisture on contacts or cable shoes gt Make sure that every connection looks fine and is protected from moisture and dirt e The battery is old and weak or empty gt Charge the battery or install a new one if necessary e There are many power consumers onboard gt Some electrical devices draw a considerable current when starting up i e fridges or heat ers which leads to a temporary voltage drop that can trigger a warning e A shore power converter creates ripple currents gt Some shore power converters have special charging procedures that can confuse the voltage measuring of the C pod System This is a likely cause if you only get warnings when connected to shore power e The start up sequence was interrupted gt If the unit suffered from a power loss earlier on it may have shut down in an improper way Refer to Power cycling the unit gt Note the power consumption of the C pod increases when the internal battery is
3. They are reset automatically if the cor responding parameter reverts to the allowed value You can choose to disable a warning if you do not wish to be notified about it Reference manual Text SMS commands Text SMS commands are a convenient way of obtaining certain data or performing certain tasks The commands are not case sensitive but must be spelled correctly and no other characters can be included in the message Command Short Example Action Position B B System sends position report Status S status System sends status report Relay on off y onloff Y on Turns relay on or off Activate A A Activates all enabled alarms Deactivate D dEActiVate Deactivates all alarms Installation Test Mode The Installation test mode is mainly intended for testing purposes after a sys tem has been installed by a professional installer Requirement The C pod must be unregistered i e no registration text mes sage can have been sent The C pod connects to the C pod server and checks if it is registered Entering the Installation test mode is not possible after the registration text SMS message has been sent and the account has been cre ated gt Perform a basic test tests the cellular GSM network communication the GPS functionality and the activation button 1 Connect the activation button and the cellular GSM network antenna and the GPS antenna Optional connect one or several sensors to alarm loop 1 and a siren 2 Conn
4. network amp GPS position Verify that the C pod has a working communication and has obtained a GPS position If this is unsuccessful you need to check the installation of the C pod unit Refer to the Troubleshooting Guide sections Communication related problems and or GPS related problems or contact your retailer or the C pod Technical Support if this does not help When the verification is completed you are redirected to your personal web portal non subscription systems b Billing information subscription agreements only In some countries the monthly service fee can be automatically charged to your credit card Enter your credit card information and proceed with the first monthly payment through our secure SSL encrypted payment portal Please note that no credit card data is stored on our servers When the payment is completed you are redirected to your personal web portal Installation Manual 5 Configuring the system Before starting to use the system fully some settings need to be configured Navigate by clicking on the menu items to the left a Action Plan The Action Plan defines what text SMS and or e mail messages are sent to which recipient s in case an alarm or warning is triggered The cell phone number you used to create your account is already in the list Other receivers could be a security company a guard in your marina or a relative Note Some mobile phone operators may charge for received text SM
5. Systems registered on the same phone number gt Specify which boat is meant by appending the boat s name to the text SMS command The alarm notification is not activated in the Action Plan gt Go to the Action Plan on the web portal and check that the settings are correct The alarm warning recipient number is wrong in the Action Plan gt Go to the Action Plan on the web portal and check that the settings are correct Delete the wrong number by un checking all boxes Add a new recipient with the correct number Web portal problems Symptoms e Browser error message page not found e Logon fails e The web portal is displayed wrong or the map view does not work Reasons amp Solutions e You entered the wrong address URL gt Check that you are accessing the correct web address www mycpod com e The user name and or the password is wrong gt Double check that you have the correct login name and password If you have forgot ten your login data send a text SMS message to the C pod System Number from your main cell phone The system will send the current login data to you in a reply text SMS message e The version of your browser is too old Be sure to have the latest version of your web browser Our page needs at least Internet Explorer 7 or Mozilla Firefox 3 to work flaw Notes c pod e 000000 SECURITY SYSTEMS WWW c pod com P1703 161
6. as a warning is triggered warning notifications are sent according to the Action Plan Warnings do not trigger a tracking of the system Triggered warnings require user action e Communication warning check if you can obtain a status If yes the C pod System works but the GPRS data traffic does not Normally this is due to a weak cellular GSM network strength where the boat is located and does not mean that the C pod System cannot communicate at all It uses the slower method of data text SMS messages instead If this warning triggers often refer to the trouble shooting guide section Communication related problems e Battery level warning the battery voltage has dropped below the user defined value The battery most likely needs to be charged soon If the voltage is allowed to drop further the Power save warning will trigger e Power save warning the battery needs to be charged immediately The boat s battery voltage is below 11 2V The two alarm loops are turned off since a voltage this low has an unstable effect on most sensors Also the C pod reduces the power load on the boat s battery If this occurs often refer the Troubleshooting Guide section Power related problems e Credit related warning s check if something wrong with your credit card withdrawal subscription units if your account is running low on credits or if the flat rate is about to expire for pre paid units Warnings cannot be reset by the user
7. update fails either on the web portal or by SMS Reasons amp Solutions GPRS data traffic is temporarily unavailable or there is a temporary weakness in the cellular GSM network gt Wait and see if the communication warning turns back to the state OK Try requesting a status If this succeeds the basic text SMS message data traffic is working If it does not succeed continue the fault search e The cellular GSM network is too weak at the location of the boat or there is no coverage gt Check the network strength by holding a GSM type cell phone next to the C pod If your phone shows a very weak network or no net work at all consider moving the C pod if the network seems stronger somewhere else in the boat If the network in general is very weak a better antenna might be necessary e The C pod is not turned on has turned off gt Check that there is a sufficient power sup ply If the unit has turned off due to a longer power outage longer than 2 days please see the section Power related problems Note While onboard you can request a status text SMS message by sending status to the C pod System Number In the reply text SMS message you can see if the GSM and GPRS communication works e The GPS position and time is not updated when requesting a status update e The Geofence alarm shows status unknown after activation deactivation e A pre programmed tracking does not start Reasons amp
8. S messages Always inform persons you add to the Action Plan b Accessories If you have chosen not to install the magnetic intrusion sensor and have in stalled no other sensor s on Alarm loop 1 you need to disable it on the menu Alarms then click Send configuration Activating an alarm loop without any sensor leads to an instant false alarm If you have purchased extra accessories they need to be added to the Acces sories list Refer to the instructions on the accessory s packaging c Battery Level Warning The Battery level warning is set to a default value that fits most 12V systems In the menu Warnings Battery level Settings choose 12V or 24V in the drop down menu depending on the system in your boat Select the desired warning threshold Hint Check the external battery voltage on the web portal when the boat s battery is fully charged and choose a slightly lower value as warning level 13 Installation Manual 5 Configuring the system continued d Communication Warning The Communication warning is turned off by default It monitors the GPRS data traffic which requires a good cellular GSM network signal quality to work properly If the cellular GSM network is strong at the location of your boat you can turn it on As long as no warning message is sent the system communication is working If the communication fails four times in a row i e after 4 hours the com munication warning is triggered It is autom
9. Solutions e Low GPS signal quality gt Try waiting for some hours The GPS satel lites are moving constantly so if this occurs just once this can be a reason e The GPS antenna is not correctly mounted or mounted in a bad location gt Something may obstruct the GPS antenna or disturb the GPS signals Try moving the antenna from its current location If possible temporarily place the antenna under the free sky with the plastic dome facing upwards If this makes the GPS work again find a more suitable permanent location Strictly avoid antenna placements with metal or carbon fiber between the antenna and the sky e The GPS antenna cable the connector or the antenna itself is damaged gt Check the equipment for damages Replace if necessary gt Note While still being onboard you can re quest a position report text SMS message by sending position to the C pod System Number If you receive a reply message with an updated timestamp and position you know that the current placement of the GPS antenna works Alarm loop related problems Symptoms e Alarms trigger and notifications are sent with out anything being wrong on the boat false alarms e Alarms cannot be activated e Alarm loops show status unknown Reasons amp Solutions e The corresponding port on the C pod is empty but is configured as enabled on your web portal gt Disable the alarm loop on the menu Alarms on the web portal A port without an
10. alarm protection or receive notifications e g during winter storage in a protected area or when the C pod is turned off Status reports Getting a status report from the C pod System is possible in both modes This makes it possible to e g check the battery voltage during winter stor age when the system is in Passive mode 15 User Guide Alarms There are three different alarm types four different alarms which can be switched on and off by the user If any alarm is triggered a corresponding alarm message is sent to the recipient s specified in the Action Plan A GPS tracking is started automatically which continues as long as the alarm is in triggered state If triggered alarms are not reset or deactivated within 6 hours the notifications are resent as a reminder Geofence The Geofence alarm uses GPS positioning and reacts on unauthorized movement of your boat Upon activation the current GPS position is saved The C pod compares the saved position to the actual current position several times a minute If a position more than 250m 275 yards away is detected the Geofence alarm triggers Alarm Loops There are two alarm loops which work the same way The choice of external sensors on the loops defines what they will react on The magnetic intrusion sensor from the basic package is usually connected to Alarm loop 1 Optional equipment can replace the magnetic intrusion sensor or is connected to Alarm loop 2 Refer to the instruc
11. alue The Power save warning is triggered if the voltage drops below 11 2V The two alarm loops are turned off since a voltage this low has an unstable effect on most sensors Also the C pod reduces the power load on the boat s battery Billing Credit related warnings Depending on the payment model these warnings alert you if there is a problem with the monthly withdrawal from your credit card for subscrip tion C pods or if your account is running low on credits or the flat rate is about to expire for non subscription C pods 17 18 User Guide Activate and Deactivate Alarms Activation Alarms that you wish to use when activating the alarm system have to be enabled on the web portal All enabled alarms are activated in a group Alarms in the state disabled are not activated Alarm loops that have no sensors attached must be disabled otherwise you get an instant alarm upon activation There are four ways of activating the alarms e The activation button located in your boat can be used for activation just before leaving the boat Press the button for a second and it replies with 4 short flashes as confirmation You have 45 seconds to leave the pro tected area of your boat before the alarms are active e Send the text SMS command activate to the C pod System Number Any commands must be sent from the main cell phone number otherwise the system cannot recognize you Text SMS commands can be sent wherev er you are R
12. atically reset when the GPRS data communication works again Note It is common that the strength of cellular networks varies during day and night so this setting often needs to be evaluated for a while If the network is too weak you may occasionally get communication warnings Consider disabling the warning if this happens regularly Refer to the Troubleshooting Guide section Communication related problems User Guide This part covers the most important operating instructions for your C pod Security System The web portal is the most detailed and convenient way to manage your C pod Security System There is a more detailed description on each menu System Mode There are two system modes which offer different features and system be haviors For pre paid systems using credits the Active mode has a daily com munication cost The Passive mode is free of charge Active mode In Active mode the system is fully operational Alarms can be activated and deactivated warnings are on In case of an alarm or warning event messages are sent to the recipients specified in the Action Plan The system data is updated automatically and the GPRS data traffic is checked hourly Passive mode In Passive mode all alarms and warnings are turned off and there is no active monitoring of the unit by the C pod Server No alarms or warning notifica tions are sent This mode is intended for longer periods during which you do not need or wish to have
13. being charged Motion detectors water level sensors relays and smoke detectors add to the overall power consumption of the system while the alarm loops are active Messaging and notification problems Symptoms e No reply messages from system after com mands e Error message from the C pod System Number e No notifications from system Reasons amp Solutions e Sending a text SMS command to the wrong number gt Usually texting a wrong number will have no result at all You might get an answer from someone or from another text SMS message service Make sure you have the right number e Sending a wrong unknown text SMS com mand gt Given that you send the message to the 29 Troubleshooting guide right number and the communication is work lessly We do not guarantee that the web ing fine you will get an error message back portal is fully compatible with Chrome Safari Refer to Text SMS commands or Opera e Attempting to send commands using a phone e The map does not work the Java plug in is not set as main phone number on the web missing portal gt Install the required Java plug in on your web The C pod only accepts commands from browser It is required to display the map and one number per account Make sure to use the can be found at www java com phone currently set as Main cell phone number on the web portal Verify or change this number under Settings User Info Contact Information There are several C pod
14. c pod e 000000 SECURITY SYSTEMS Installation Manual User Guide Reference Manual Troubleshooting Guide Seakey AB Contents Installation manual p 4 SMS 1 Creating the user account 2 Installing the system 3 System start up WWW 4 Finishing the setup 5 Configuring system User Guide p 15 e System mode e Alarms e Warnings e Activate and Deactivate Alarms e Triggered alarms e Triggered warnings Reference manual p 23 e Text SMS commands e Installation test mode e Reboot a unit e Power cycle a unit e Winter storage Shut down unit e Activation button flashes Troubleshooting guide p 28 e Communication related problems e GPS related problems e Alarm loop related problems e Power related problems e Messaging and notification problems e Web portal problems WWW Installation Manual 1 Creating the user account Create your personal web portal account on www mycpod com by sending the registration text message logging in and completing the setup wizard a Send registration text SMS message Send a text SMS message contain C pod System Number ing the activation code of your C pod Store these numbers in your phone unit to the C pod System Number International The activation code is printed on the 46737494090 label on your C pod main unit It has the format 1703200 XX XXXXX XX Unea state all hyphens must be included no 1 814 222 0747 other
15. characters can be added The C pod Server now sends a reply message containing a temporary user name and password Should the server reject your message double check that the code is identical to the one on the label and try again Installation Manual 1 Creating the user account continued b Log on amp complete wizard Use the temporary login data you just received to log on to www mycpod com where you are guided through an installation wizard Complete the steps until the wizard tells you to install the C pod in your boat Your personal web portal account has been created Note The password must contain at least seven 7 characters and one 1 number Do not choose a password that is too easy to guess Installation Manual 2 Installing the system The following steps describe the installation procedure in the boat a Check package contents Included in the box C pod main unit Lee Fastener for the main unit GPS antenna Cellular GSM network antenna Magnetic intrusion sensor Power cable Activation button Hook and loop fastener for the GPS antenna Manual Warranty Sheet In addition to this you may need not included Screws or bolts depending on mounting surface and location suitable drill for the screws or bolts Drill for the activation button 16 18 mm 0 6 0 7 inches 1 2A fuse slow and suitable fuse holder
16. conds then release the button to clear the memory e Reconnect the power cable The C pod starts up see Reboot a unit above for the description of the start up sequence Discharging the internal battery If the power cycle attempt remains unsuccessful disconnect the unit from the power supply for three days 72 hours Reconnect the power and the unit starts up If this fails contact your retailer or the C pod Technical Support for assistance Winter storage Shut down unit If you wish to turn off the unit during winter storage first put the system in Passive mode on the web portal Go to Settings System mode and select Pas sive mode Then disconnect the power supply The internal battery discharges and the C pod turns off When you wish to use the system again reconnect the power and check that the system starts up by observing the flashing of the activation button In rare cases a power cycle is needed refer to the Reference manual section Power cycling a unit Reference manual Activation button flashes System Flashes these flashes occur independently of user action Start up flashes Once every second The C pod has just started rebooted and is connecting to a cellular GSM network Once every 3 seconds The C pod has just started rebooted and is searching for a GPS position Once every 30 seconds The C pod is in normal operation mode Error status flashes Two rapid flashes every 30 seconds The C pod
17. e C pod starts up Pay attention to the flashing of the activation button which shows the start up progress e The activation button flashes once every second until the C pod has connected to the strongest avail able cellular GSM network e The activation button flashes once every 3 seconds until a GPS posi tion has been received e The activation button flashes once every 30 seconds in normal operating mode to indicate that the system is running The start up sequence is completed gt For a complete list of flash pat terns and their meaning refer to the Reference manual section Activation Button Flashes Note The start up sequence normally takes some minutes or more as the C pod scans all available network operators and receives configura tion settings Hint Before leaving the boat it is recommended to double check that the installation and system start up has been successful by sending the text SMS command status or position to the C pod System Number Refer to the Reference manual section Text SMS commands 11 12 Installation Manual 4 Finishing the setup Once the installation in the boat is done log on to the web portal with the personal user name and the password you chose in the installation wizard Note In case you have forgotten your login data send the text SMS command login to the C pod System Number See the Reference manual section Text SMS commands a Verify cellular GSM
18. ect the C pod to the external power supply 12 or 24V 3 Pay attention to the flashing of the activation button which shows the start up progress a The activation button flashes once every second until the C pod has connected to the strongest available cellular GSM network b The activation button flashes once every 3 seconds until a GPS position has been obtained 23 Reference manual 4 The button flashes rapidly 2 flashes every second when the data has been successfully sent to the server gt Perform an extended test test sensors connected to Alarm loop 1 and the siren optional To skip the extended test proceed to Step 5 l Press the activation button for 2 seconds while it is flashing rapidly 2 flashes every second This starts the Alarm loop 1 and siren test The flashing stops Note This has to be done within 5 minutes after Step 4 otherwise you need to reboot the system to get into the Installation test mode see Repeat Exit the Installa tion Test Il When any sensor on Alarm loop 1 is triggered loop is broken the Activation Button lights up If a siren is connected to connector 2 it sounds optional Ill Use this to test the Alarm loop 1 installation If the installation also has sensors on Alarm loop 2 please switch the USB connec tor for this loop to contact 1 and test the sensors as if they were installed on Alarm loop 1 5 After 5 minutes the systems shuts down by itself and the communica
19. efer to the Reference manual section Text SMS commands e Log on to the web portal go to the menu Alarms and click Activate alarms Here you can also monitor the activation progress e Using the remote control optional accessory you can stand outside of your boat to activate the alarms User Guide Activate and Deactivate Alarms continued Deactivation All enabled and active alarms are deactivated in a group Not triggered alarms are deactivated by any of the methods Triggered alarms cannot be deactivated using the activation button See section Triggered alarms below There are four ways of deactivating the alarms e The activation button located in your boat can be used also for deactiva tion Within 45 seconds after entering the protected area onboard press the button for a second and the button replies with one long flash as confirmation e Send the text SMS command deactivate to the C pod System Number Any commands must be sent from your main cell phone number oth erwise the system cannot recognize you Text SMS commands can be sent wherever you are Refer to the Reference manual section Text SMS commands e Log on to the web portal go to the menu Alarms and click Deactivate alarms Here you also can monitor the deactivation progress e Using the remote control optional accessory you can stand outside of your boat to deactivate the alarms 19 20 User Guide Triggered alarms When an alarm
20. ence consists of mainly two steps gt The C pod searches for and connects to the strongest cellular GSM network available While searching and connecting the activation button flashes once every second gt The C pod is obtaining a GPS position While this is done the acti vation button flashes once every 3 seconds e Once the C pod is registered on the cellular GSM network and has obtained a GPS position it is in the normal operation mode and the button flashes once every 30 seconds In case the first step takes a very long time gt 5 minutes or never seems to fin ish the C pod has difficulties finding a good cellular GSM network Refer to the Troubleshooting Guide section Communication related problems In case the second step takes a very long time gt 10 minutes or never seems to finish the C pod has difficulties finding a good GPS position Refer to the Troubleshooting Guide section GPS related problems 25 26 Reference manual Power cycle a unit Power cycling can help a unit to start up if has been without power for a longer time e g after winter storage Power cycling a unit only makes sense if the unit is not running i e the activation button is not flashing at all While onboard perform the following steps e Connect the C pod unit to the power supply and let the internal battery charge for 15 30 minutes e Disconnect the power cable e Press and hold the activation button for 15 20 se
21. has no GPS position Three rapid flashes every 30 seconds The C pod has no cellular GSM net work connection Four rapid flashes every 30 seconds The C pod has no GPS position and no cellular GSM network connection Only for unregistered units Twice a second The unit is in Installation test mode Refer to the Reference manual Installation test mode Response Flashes these flashes confirm user actions after pressing the button Activate alarms Press the button for about 1 second to activate the alarms The button flashes 4 short times as a confirmation Deactivate alarms Press the button for about 1 second to deactivate the alarms The button flashes 1 long time as a confirmation 27 Troubleshooting guide The troubleshooting guide gives you hints about GPS related problems how a possible fault can be solved A more detailed Symptoms 28 roubleshooting guide is available on the web por al under the menu Help n case you are not able to solve the problem using he Troubleshooting Guide please get in touch with your retailer or the C pod Technical Support It is very helpful for us if you can tell us what steps and solu ion attempts you have tried and what the result was Communication related problems Symptoms e Communication warning triggers e Alarms show status unknown after activation deactivation e Getting a status update takes a long time either on the web portal or by SMS e Getting a status
22. is triggered the system responds in the following ways e Alarm notifications are sent to the recipients specified in the Action Plan e A GPS tracking starts instantly The C pod sends GPS positions automati cally every 15 minutes as long as alarms are triggered and as long as the C pod has power These positions can be viewed on the web portal on the menu Map e An installed siren optional sounds only when an alarm loop triggers Due to various regulations and laws the alarm sounds for 3 minutes in intervals of 10 seconds on 5 seconds off It does not sound on Geofence and Battery disconnect alarms a silent tracking is preferred in these cases Triggered alarms require immediate user action Verify what is going on get a status report and examine the result e Geofence alarm check if the boat seems to be moving or if it might have been a temporary fluctuation in the GPS system e Alarm loop defined by the sensors installed on the triggered loop deter mine what is happening on the boat Deactivate and activate the alarms to rule out a false alarm e Battery disconnect alarm check the battery voltage by requesting a sta tus If the external voltage is shown as close to zero the C pod is not con nected to the boat s battery anymore It is running on the internal battery which lasts for at least 2 days under normal conditions Take the necessary action call someone who is close to the boat your secu rity company
23. itch with cable must not exceed 15 mm to avoid false alarms Q Q Connect the magnetic intrusion sen sor to the contact marked 1 on the mess mm C pod Note If you choose not to install the magnetic intrusion sensor refer to section 5b Note If you have purchased optional accessories refer to section 5b and the instructions on the accessory s packaging 10 Installation Manual 2 Installing the system continued d Power supply The C pod can be powered by 12 or 24V DC It needs constant power and it is recommended to attach the power cable directly to the battery Make sure the power supply cannot be interrupted by any battery isolation switch It is advised to shorten the power cable to minimize voltage loss and give more exact bat tery voltage readings The cable must be protected by a 1 2 A fuse slow or a thermal circuit breaker mounted as close to the power source as possible Strip the plus red and minus black wires on the power cable and connect them to the power source using suitable cable connectors cable shoes Note Fuse and fuse holder are not included in the package Note Some optional accessories cannot be used if the C pod is pow ered by 24V DC Hint Before proceeding it is recommended to measure and verify the received voltage on the power plug using a voltmeter Installation Manual 3 System start up Connect the power plug to the pow er port marked with F on the C pod Th
24. om the fastener Installation Manual 2 Installing the system continued The GSM antenna screws on to the contact marked GSM on the C pod unit The GPS antenna has a 3 meter 10 feet cord that attaches to the contact marked GPS on the unit The antenna must be placed horizontally with the plastic dome facing up wards Find a hidden location with as little material between the antenna and the sky as possible Avoid loca tions that might be shielded from GPS signals e g close to metal boxes or carbon fiber etc The antenna is not designed to be mounted outside The provided hook and loop fas tener can be used to attach the GPS antenna GPS ae See Pe Ae Note The GPS antenna is magnetic and may disturb other equipment such as compasses Hint For sailing boats a placement close to the center line improves the GPS reception when sailing keeled over Installation Manual 2 Installing the system continued The activation button should be dis creetly located inside the area pro tected by the magnetic intrusion sen sor so that it can be reached within 45 seconds of entering the boat to deactivate the alarms The button has a LED in the center which must be visible Connect the button to the contact marked 0 on the C pod Attach the magnetic intrusion sensor to the desired door or hatch When Q Q the door or hatch is closed the gap between the magnet no cable and the reed sw
25. or go see for yourself what is going on Alarm notifications are resent every 6 hours as a reminder for all alarms and to all recipients according to the Action Plan This does not mean that a new alarm has been triggered triggered alarms cannot trigger again User Guide Turn off reset triggered alarms Triggered alarms need to be deactivated to stop the GPS tracking and the reminder notifications Triggered alarms are deactivated the same way as non triggered i e active alarms except for the activation button Send the text SMS command deactivate to the C pod System Number Any commands must be sent from your main cell phone number otherwise the system cannot recognize you Text SMS commands can be sent wherever you are Refer to the Reference manual section Text SMS commands Log on to the web portal go to the menu Alarms and click Deactivate alarms Here you also can monitor the deactivation progress Using the remote control optional accessory you can stand outside of your boat to deactivate the alarms The activation button located in your boat cannot be used for deactivation Pressing the button while alarms are triggered has no effect This prevents a possible intruder to turn off the alarm and tracking functionality Re activate the alarms As soon as you have investigated the problem you should re activate the alarms to ensure the protection of your boat 21 22 User Guide Triggered warnings As soon
26. tion stops The Installation test mode is completed gt Repeat Exit the Installation Test Before or after the system has shut down see Step 5 the system can be re booted by pressing the button for gt 30 seconds and then releasing it again Ifthe unit has not been registered the Installation Test will be repeated from Step 3 If the unit has been activated by sending the registration text SMS message refer to the Installation Manual it will start up and run in the normal operation mode If your C pod system was installed by a professional installer or a boat builder it is likely that the system has been powered up before the registration text SMS message was sent In this case the C pod entered the Installation test 24 Reference manual mode and turned itself off To start using the system it needs to be rebooted after the registration message was sent Reboot a unit Performing a normal reboot of the unit forces it to go through the initial start up sequence registering on a cellular GSM network and obtaining an updated GPS position It can solve various problems that might occur with your C pod Rebooting a unit only makes sense if the unit already is running i e the activation button is flashing in any way While onboard perform the following steps e Press and hold the activation button for gt 30 seconds 31 seconds to be sure then release the button e The C pod reboots e The start up sequ
27. tions on the accessory s packaging If the normally closed sensor loop is broken the corresponding loop triggers an alarm Depending on which sensors are connected to the loop that trig gered someone entered the boat magnetic intrusion sensor and motion detector a fire has started smoke detector or water is getting into the boat water level sensor When using two or more sensors we recommend separating intrusion and environment related sensors to different alarm loops Battery Disconnect If the voltage suddenly drops from the normal value of around 12V or 24V to zero the Battery disconnect alarm triggers This happens if the power supply to the C pod is cut In this case the alarm loops are turned off to save the back up battery power and to maximize the GPS tracking duration User Guide Warnings There are four or five different warnings depending on the payment model Warnings are reset automatically if the corresponding parameter reverts to the allowed value Communication Warning The Communication warning triggers if the GPRS data traffic to and from the C pod does not work Normally this is due to a weak cellular GSM net work where the boat is located and does not mean that the C pod System cannot communicate at all It uses the slower method of data text SMS messages instead Battery Level Warning amp Power Save Warning The Battery level warning is triggered if the voltage drops below the user defined v
28. y at tached sensor must be disabled Troubleshooting guide e A port on a hub is left open gt Install a termination plug end connector on the open port There must be something connected to all ports of the hub e The cable to a sensor or a hub optional is damaged gt Check the affected cables Replace if necessary e Something is wrong with the sensor one of the sensors on that loop gt Make sure all conditions for the sensor are right Ensure a working magnet close to the sensor part for the magnetic intrusion sensor cover the motion detector with a dark thick cloth or dry off the water level sensor completely Activate the alarms and see if a false alarm occurs If there are several sensors connected to the loop using one or more hubs optional replace a suspected sensor with a termination plug and activate the alarms If the system acts stable with a certain sensor replaced by the termination plug that sensor likely is causing the false alarms Repeat this proce dure for the remaining sensors if necessary e Alarm loop is disabled or extra accessories optional have not been activated gt Enable the alarm loop on the menu Alarms or activate new sensors on the menu Acces sories refer to the instructions on the acces sory s packaging e There is a communication problem with the C pod The C pod cannot report the current alarm status to the server gt Refer to section Communication related problems
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