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Pleasant Hearth PH50PS Use and Care Manual

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1. WARNING Fire Risk HOT SURFACES Glass and other surfaces are hot during operation AND cool down Tested and approved for wood pellets Burning of any other type of fuel will void your warranty 2 7077 171 July 10 2012 Listing and Code Approvals A Appliance Certification PH35PS PH50PS PHSOCABPS Laboratory Intertek Solid Fuel Room Heater Pellet Fuel Burning Type Standard ASTM E1509 04 and ULC S627 00 Room Heater Pellet Fuel Burning type and UM 84 HUD Mobile Home Approved NOTE This installation must conform with local codes In the absence of local codes you must comply with the ASTM E1509 04 ULC 5627 00 UM 84 HUD These heaters meet the US Evironmental Protection Agency s Emission limits for pellet heaters Under specific condi tions the PH35PS stove has shown to deliver heat at rates ranging from 9 550 to 25 080 BTU hr and the PH50PS and PH50CABPS stoves have shown to deliver heat at ranges between 9 250 and 32 400 BTU hr B Mobile Home Approved This appliance is approved for mobile home installa tions when not installed in a sleeping room and when an outside combustion air inlet is provided The structural integrity of the mobile home floor ceil ing and walls must be maintained he appliance must be properly grounded to the frame of the mobile home with 8 copper ground wire and use only listed double wall connector pipe Outsi
2. Correct low draft or low vacuum problems by doing one of the following e Thoroughly clean the exhaust path and venting See Maintenance Section e Inspect for worn or broken gaskets Repair any gaskets suspected of leaking NOTICE GHP assumes no responsibility for the improper performance of the chimney system caused by e Inadequate draft due to environmental conditions e Downarafts e Tight sealing construction of the structure e Mechanical exhausting devices C Negative Pressure WARNING Risk of Asphyxiation Negative pressure can cause Spillage of combustion fumes and soot Negative pressure results from the imbalance of air avail able for the appliance to operate properly It can be stron gest in lower levels of the house Causes include e Exhaust fans kitchen bath etc e Range hoods e Combustion air requirements for furnaces water heaters and other combustion appliances Clothes dryers e Location of return air vents to furnace or air conditioning e Imbalances of the HVAC air handling system e Upper level air leaks such as Recessed lighting Attic hatch or open windows Ductleaks To minimize the effects of negative air pressure e Install the outside air kit with the intake facing prevailing winds during the heating season Ensure adequate outdoor air for all combustion appliances and exhaust equipment Ensure furnace and air conditioning return vents are not located in the immediate vi
3. 3 Replace fuse with 5AMP 120VAC fuse only 4 Replace the cover on the fuse holder and restart unit 18 l Feed Motor Replacement 1 O A O N Turn the dial control to the off position and unplug the unit Remove the right side panel and feed motor cover plate in the rear of the unit Unplug the connectors wires from the feed motor Using pliers remove the cotter pin Remove the feed motor from the feed shaft Reinstall the new feed motor by aligning the clearance hole in the feed motor shaft with the auger spring shaft Plug the feed motor leads back in and restore power Feed Spring Replacement 1 Empty the hopper of all pellets then follow the steps to remove the feed motor above Remove the four screws holding the feed motor bracket on Slide the auger assembly out from the bottom in the rear of the unit 4 Inspect the bronze bearings replace if needed 5 Install new spring assembly following reverse steps including reattaching the feed motor 7077 171 July 10 2012 Getting Started Installer s Guide A Design Installation amp Location Considerations B Draft Cont d NOTICE Check building codes prior to installation e Installation MUST comply with local regional state and national codes and regulations e Consult insurance carrier local building inspector fire officials or authorities having jurisdiction over restrictions installati
4. Warming Your Warming Your Heart High Efficiency Pellet Stove PH35PS PH50PS PH50CABP Models PH35PS Series Medium Pellet Stove with Pedestal l PH50PS Series Large Pellet Stove with Pedestal and Base Pan Se PH50CABPS Series Cabinet Pellet Stove Intertek 7 Owner s Manual Pellet Installation and Operation iS SAFETY NOTICE PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET FUEL BURNING ROOM HEATER FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE BODILY INJURY OR EVEN DEATH CONTACT LOCAL BUILDING OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION REQUIREMENTS IN YOUR AREA SAVE THESE INSTRUCTIONS This heater meets the U S Environmental Protection Agency s emission limits for wood heaters sold after July 1 1990 GHP 8280 Austin Avenue Questions problems missing parts Before returning to your retailer call our Morton Grove IL 60053 customer service department at 877 447 4768 8 30 a m 4 30 p m CST 877 447 4768 Monday Friday or email us at customerservice ghpgroup com 7077 1712 July 10 2012 CAUTION After reading these instructions if you have any doubt about your ability to complete your installation in a pro fessional manner you should obtain the services of an installer versed in all aspects as to the correc
5. 6 in 152mm Min Non combustible Hearth Pad 10 in 254mm Min Clean out T be C Vertical into Existing Class A Chimney Rain Cap Ni N ISS U d _ NENNEN Flashing N VA 12 in 305mm Minimum Adapter Follow vent manufacturer s Ceiling Support Connector 10 in 254mm Min 6 in 152mm Min Non combustible Hearth Pad Clean out T clearances for reduced clearances 6 in 152mm Flue B Through The Wall amp Vertical External PREFERRED METHOD 2 Rain Cap ES j 12 in Flashing i 305mm 10 in 254 mm M Support Bracket 6 in 152 mm J Every 60 in 1 5 m Minimum Wall Thimble 6 pae Cover Non combustible Hearth Pad We strongly recommend a minimum of 60 inches 1 5m vertical however above the eve is preferred Both installations are approved for mobile home installations Must use 3 or 4 inch 76 to 102mm L or PL Listed pellet venting or Listed double wall pipe and authorized Outside Air Kit in mobile homes Single wall pipe is approved for residential installations only 6 in 152mm Class A Chimney Connector Air Clearance to Pipe This appliance was tested with standard 3 inch 76mm Listed pellet vent Pellet pipe manufacturers Listed reduced clear ance pipe may be use for reduce clearance from 3 inch 76mm air clearance to no less than 1 inch 25mm air clearance to combustibles f
6. If the ashes are disposed of by burial in soil or otherwise locally dispersed they should be retained in the closed container until all cinders have been thoroughly cooled Disposal of Ashes Ashes should be placed in metal container with tight fitting lid Ashes should be retained in closed container until all cinders have thoroughly cooled 7077 171 July 10 2012 11 3 Maintaining amp Servicing Your Appliance 6 T 12 Cleaning the Glass Frequency When clear view of the firepot becomes obscure By Homeowner a Appliance must be completely cool before cleaning glass b Vacuum fly ash from glass and door rope c Use a damp paper towel or any non abrasive glass cleaner Wipe off with dry towel CAUTION Handle glass assembly with care When cleaning glass Avoid striking scratching or slamming glass Do NOT clean glass when hot Do NOT use abrasive cleaners Refer to maintenance instructions Do NOT operate with glass cracked broken or scratched Cleaning the Hopper Frequency Monthly or after burning 50 bags of fuel By Homeowner After burning approximately 50 bags of fuel you will need to clean the hopper to prevent sawdust build up A combination of sawdust and pellets on the bottom end of the auger reduces the amount of fuel supply to the firepot This can result in nuisance shutdowns and mis starts a he appliance must be in complete shutdown Allow the appliance
7. of straight pipe 90 elbow is equivalent to 3 feet of straight pipe TWO 90 ELBOWS Total Minimum Vent Vertical RS THREE 90 ELBOWS Total Minimum Vent Horizontal Vertical Diameter AX WARNING Fire Risk e Only LISTED venting components may be used NOOTHER vent components may be used Substitute or damaged vent components may impair safe operation Minimum Vertical Vent for One Elbow 20 15 10 Minimum Vertical Rise ft 0 9 10 15 20 Horizontal Run FT Minimum Vertical Vent for Two Elbows 20 15 10 5 Minimum Vertical Rise ft 0 0 5 10 15 Length of Horizontal Sections Minimum Vertical Vent for Three Elbows 20 15 ff T 0 2 4 6 8 10 12 Length of Horizontal Sections FT Minimum Vertical Ris NOTICE These are guidelines for successful venting of your pellet appliance The more vertical rise you can obtain in your system the better it will perform Horizontal vent runs can accumulate ash and will need to be cleaned more often Try to keep them as short as possible 7077 171 July 10 2012 25 8 Venting Systems A Vertical Interior Typical Installation PREFERRED METHOD 1 Rain Cap 12 in AN 305mm Minimum Firestop
8. 1 Turn the dial control to the off position Unplug the power to the unit Using Z2 Phillips screwdriver loosen the bolts on the rear of the unit holding on the left side panel You do not need to remove the screws Remove side panels by lifting up and out Locate the snap disk on the top side of the feed tube where it meets the hopper Disconnect the wire leads from the snap disk Using a 1 Phillips screwdriver remove two 6 32 fasten ers retaining the snap disk onto the side of the feed tube Using the same fasteners attach the new snap disk Attach the wire leads Restore power 7077 171 July 10 2012 D Igniter Replacement 1 Turn the dial control to the off position Unplug the power to the unit 2 Unplug the wire leads to the igniter Remove the screw in the side of the igniter chamber Pinch the ends of the bracket together and pull the igniter straight out of the igniter chamber If there is difficulty in removing the igniter from the chamber the chamber can be removed from the rear of the firebox by removing the the 1 4 20 bolt Re install the new igniter into the chamber using the bracket Inspect the igniter from the front of the unit by removing the firepot and looking into the end of the chamber MAKE SURE THE IGNITER IS CENTERED IN THE CHAMBER E Baffle Removal amp Replacement 1 Turn the dial control to the off position Make sure the
9. closed ie exhaust blower on and feed motor must be plugged in Clean the firepot Check leads and if the igniter works Clean the end of the igniter chamber from inside the firebox removal of the firepot required for this step Review the feed motor and feed rates Normal feed motor operation is on between 1 and 4 seconds out of every 7 seconds depending on model and burn rate setting If the feed motor does not turn off replace the control board Review the fuel being used Review the installation and move if neces sary 33 Reference Materials 12 A Component Function 1 Control Board The control board is located on the right side of the appliance behind the lower right side panel 2 Convection Blower The convection blower is mounted in the rear of the unit It pushes air up the rear of the firebox across the top and out the front As the air moves past the firebox it is heated 3 Exhaust Blower The exhaust blower is mounted on the left side of the appliance The exhaust blower is designed to pull the exhaust from the appliance and push it out through the venting system 4 Feed System The feed system can be accessed in two areas To access the auger spring remove the cover in the hopper To remove the feed motor remove the side panel and motor cover plate in the rear of the unit 5 Firepot The firepot is made of a combination of stainless steel and heavy duty cold rolled steel It
10. e rock dirt The grade surface must not be lawn Distance between bottom of termination and public walkway should be 7 feet 2 13m minimum Distance to combustible materials must be 24 inches 610mm minimum This includes adjacent buildings fences protruding parts of the structure roof overhang plants and shrubs etc Termination Cap Location Home Electrical Service e Side to side clearance is to be the same as minimum clearance to vinyl inside corners Clearance of a termination cap below electrical service shall be the same as minimum clearance to vinyl sof fits Clearance of a termination cap above electrical service will be 12 inches 305mm minimum Location of the vent termination must not obstruct or interfere with access to the electrical service 7077 171 July 10 2012 f Vent Information C Pellet Venting Charts The maximum horizontal venting allowed with no vertical vent ing attached is 48 inches 1219mm including one 90 elbow or two 45 elbows This is our recommended horizontal venting installation Addition of any horizontal venting beyond 48 inches 1219mm requires a minimum 60 inches 1524mm of additional vertical vent Horizontal sections of vent pipe should have a 1 4 inch 6 35mm rise per foot GHP recommends any installation requiring more than two 90 elbows or more than 15 feet 4 5m of venting to use 4 inch 102mm vent ONE 90 ELBOW Total Minimum Vent
11. front or to the sides of the appliance High tem peratures may ignite clothing furniture or draperies Mantel Avoid placing candles and other heat sensitive objects on mantel or hearth Heat may damage these objects NOTICE Clearances may only be reduced by means ap proved by the regulatory authority having jurisdiction WARNING RISK OF FIRE Keep combustible materials gasoline and other flammable vapors and liquids clear of appliance Do NOT store flammable materials in the appliance s vicinity Do NOT use gasoline lantern fuel kerosene charcoal lighter fluid or similar liquids to start or freshen a fire in this heater Keep all such liquids well away from the heater while it is in use as combustible materials may ignite N Trim Adjustment The small dial located below the primary dial control used to operate the appliance 15 used for elevation changes The factory default setting for this dial 1s 0 See the installation section for more information regarding installations at elevations higher than 4000 feet Maintaining amp Servicing Your Appliance A Proper Shutdown Procedure C General Maintenance 1 Types of Fuel AX CAUTION n Depending on the type of fuel you are burning will dictate how often you have to clean your firepot Shock and Smoke Hazard Turn dial control to OFF let appliance complete If the fuel you are burning has a high dirt or ash content it may ly cool an
12. fuel X type NOTICE These are recommendations Clean more frequently if you encounter heavy build up of ash at the recommended interval or you see soot coming from the vent Not properly cleaning your appliance on a regular basis will void your warranty 10 7077 171 July 10 2012 2 Cleaning Firepot with the Firepot Clean Out Tool Frequency Daily or more often as needed By Homeowner a The appliance must be in complete shutdown and cool and the exhaust blower off If you are just cleaning the firepot there is no need to unplug the appliance b Open the front door of the appliance and lift out the firepot Use the firepot cleaning tool to break up deposits inside the firepot and dispose in an approved container Depending on the quality of the fuel used appliance it may be necessary to take the front of the firepot to have better access to cleaning the bottom of the firepot c Use the narrow end of the firepot cleaning tool to clean the holes d With the firepot out clean the area below the firepot e Reassemble the firepot and place back inside the firepot riser Make sure the firepot is in the correct direction with the slanted lip in the rear Failure to install the firepot correctly may result in missed ignitions Ash Removal from Firebox Frequency Weekly or more frequently depending on ash build up By Homeowner a There must not be any hot ashes in the firebox during cle
13. nome FLOOR WALL AND CEILING ROOF MUST BE MAIN TAINED Do NOT cut through Floor joist wall studs or ceiling trusses e Any supporting material that would affect the structural 1 An outside air inlet must be provided for the combustion air and must remain clear of leaves debris ice and or snow It must be unrestricted while the appliance is in use to prevent room air starvation which causes smoke spillage Smoke spillage can also set off smoke alarms integrity 2 The combustion air duct system must be made of metal It must permit zero clearance to combustible construction and prevent material from dropping into the inlet or into the area beneath the dwelling and contain a rodent screen The appliance must be secured to the mobile home CAUTION Never draw outside combustion air from e Wall floor or ceiling cavity e Enclosed space such as an attic garage or crawl space structure by bolting it to the floor using lag bolts with two attachment points Use the same holes that secured the appliance to the shipping pallet Spark Arrestor Cap 4 The appliance must be grounded with 8 solid copper i i grounding wire or equivalent terminated at each end with an NEC approved grounding device 5 Refer to Clearances to Combustibles and floor pro Storm Collar tection requirements for listings to combustibles and Y appropriate chimney systems M Ne 6 Use silicone to create an effective vapor barrie
14. there is ash soot coming from the appliance While there will always be some smoke smell from wood burning appliances including pellet you should investigate all venting to make sure it is sealed prop erly Most venting requires silicone to seal the seams In addition most homes are built very tight today and with exhaust systems can create negative pressure in the home See Negative Pressure under Getting Started in the owner s manual if you have checked the venting but still have smoke coming from the appli ance For ash or soot check the above and the exhaust blower housing and seals Why would my appliance run fine last winter but not start this fall It is possible that the stove was not properly prepared for the Non burn season See Troubleshooting in the owner s manual Why would the metal on the inside of the appliance begin to flake There are some pellet mills that get their raw materials from lumber mills that purchase logs that are trans ported in sea water These pellets can have a higher salt content and cause the metals in the unit to corrode prematurely and deteriorate If you are seeing any components inside the firebox deteriorate it is recom mended to change pellet brands immediately Is there a place to lubricate the blowers to quiet them down The most often cause of noisy blowers is from the impellers becoming dirty over time See General Main tenance amp Cleaning under Maintaining amp Ser
15. to completely run out of pellets and cool down b Empty the hopper of any remaining pellets c Vacuum the hopper and feed tube To access the feed tube remove the four screws from the auger cover located inside of the hopper 8 9 Cleaning the Exhaust Path Baffles amp Drop Tube Frequency Monthly or every 25 bags or more fre quently depending on ash build up By Homeowner a Appliance must be completely cool b Open the door and remove the center baffle first and then the right and left baffles Thoroughly vacuum the exhaust path and drop tube and continue throughout the rest of the firebox Also vacuum the front and back of the baffles c Using a small brush brush the inner walls of the exhaust outlet from the access hole inside the firebox The access hole will be visible following the removal of the left side baffle After loosening up debris on the inner walls of the outlet vacuum out This is important as the exhaust temperature probe is attached to the right side of the outlet If this is not maintained on a regular basis the appliance will experience nuisance shut downs and or missed ignitions d Replace the right and left baffles and then the center baffle and close and latch the door Door Handle Inspection Frequency Monthly or prior to heating season By Homeowner The gasketing between the glass and firebox should be inspected periodically to make sure there is a good seal
16. EED ADJUST GND POT FEED ADJUTS SIG LED RED LED AMBER LED GREEN 7077 171 July 10 2012 35 1 2 Reference Materials Replacement Parts 1 Hopper Lid 1 per unit 2 Side Panels 2 per unit 3 Front Door Assembly 3 1 Spring handle and hinge pins 3 2 Door Rope Gasket and Glass Tape 3 3 5mm Ceramic Glass 4 Baffles 3 per unit 5 Ash Buckets 2 per unit 6 Firepot 7 Convection Blower 8 Igniter Chamber 9 Igniter 10 Exhaust Blower 11 Snap Disk Vacuum Switch Hopper Switch 12 Dial Control 13 Feed Assembly 13 1 13 2 lose 13 4 13 5 13 6 13 7 Bronze Bushings 2 per unit Auger Assembly Feed Motor Hitch Pin Feed Motor Bracket Feed Motor Gasket Rubber Grommet Feed Motor 14 Control Board WHEN ORDERING REPLACEMENT PARTS SPECIFY MODEL TO GET THE CORRECT PARTS 36 7077 171 July 10 2012 9 Year Warranty GHP Group warrants that your new wood burning stove pellet burning stove or masonry wood insert is free from manufacturing and material defects for a period of five years from the date of sale subject to the following conditions and limitations 1 This warranty is extended to the original owner only for residential use and is subject to proof of purchase 2 The new GHP Group product must be installed and operated at all times in accordance with the installation and operation instructions supplied with the appliance and installation must be to local and national codes Any alter
17. N If there are excessive pellets in the firepot the starts will be extremely smoky and cause an unstable ignition that includes but not limited to rumbling and whistling D Firepot Purge Cycle A feature of these pellet stoves is the firepot purge cycle The frequency of the purge cycle is once every hour the unit is burning During this purge the feed is reduced to a minimum setting and the exhaust blower ramps up to the maximum setting The purpose of the purge is to help remove debris from the firepot and help the unit burn as efficient as possible The purge cycle lasts 99 seconds Please be aware that the purge cycle does not replace daily cleaning activities but makes them easier E Shutdown To shut the appliance down turn the dial control counter clockwise to the OFF position During the shutdown pro cess the LED will flash green rapidly just like the ignition sequence The firepot purge cycle will begin but without the feed motor running The feed will be terminated during this shutdown process The exhaust and convec tion blowers will remain on during the shutdown process until the exhaust has cooled If maintenance or daily cleaning is going to be conducted immediately following a shutdown please use caution as components especially those inside the firebox may still be hot Please note that if the dial control is turned to the off position and back on even if by mistake the unit will go through the shutdown sequen
18. NOTE GHP recommends using a heavy duty vacuum cleaner specifically designed for solid fuel appli ance cleaning 7077 171 July 10 2012 3 Maintaining amp Servicing Your Appliance 10 Cleaning Convection Blower Requires No Lubrication e Frequency Monthly depending on Dust Dirt build up e By Homeowner or Qualified Service Technician a Be sure the appliance is allowed to cool and has been unplugged b Remove the right side panel c Sweep or vacuum out any build up on the impellers Use a brush or compressed air to loosen dirt if needed Avoid damaging the impellers 11 Cleaning Exhaust Blower Requires No Lubrication e Frequency Yearly or more frequently depending on ash build up e By Homeowner or Qualified Service Technician a Be sure the appliance is allowed to cool has been unplugged and the exhaust blower is off b Remove the left side panel c Remove the six screws holding the exhaust blower motor to the housing and remove the motor Using caution as to not damage the gasket when remove the blower If damage occurs install a new gasket available as a replacement part d Vacuum the blower s impellers Use care not to bend or damage the blower fins e Using a brush or vacuum attachment clean the inside of the exhaust outlet f Reattach the motor Make sure the wires are attached to the terminals on the the blower 12 Preparing Firebox for Non Burn Season e Frequenc
19. Outside Air Kit must be used with manufactured home installations Residential The 3 inch 76mm vertical Top Vent Adapter Kit and the 3 to 6 inch 76 152mm Top Vent Offset Adapter are tested to use 24 gauge single wall flue connector or Listed double wall flue connector to Class A Listed metal chimneys or masonry chimneys meeting International Conference of Building Officials ICBO standards for solid fuel appliances INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER Secure exhaust venting system to the appliance with at least 3 screws or rivets per the pipe manufacturer s instructions Also secure all connector pipe joints with at least 3 screws through each joint DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE NOTE All pipe must be welded seam pipe whenever pos sible Seal pipe joints with high temperature silicone 500 F 260 C minimum rated only Do not put silicone inside of pipe Fire Risk Follow Chimney Connector Manufacturer s Instructions for Proper Installation ONLY use connector Within the room between appliance and ceiling or wall Connector shall NOT pass through Attic or roof space Closet or similar concealed space Floor or ceiling Maintain minimum clearances to combustibles 24 WARNING Vent surfaces get HOT can cause burns if touched Non combust
20. Plug directly into properly grounded 3 prong receptacle Route cord away from appliance Do NOT route cord under or in front of appli ance WARNING DISCONNECT SUPPLY BEFORE SERVICING 30 7077 171 July 10 2012 11 Troubleshooting Symptom Possible Cause Corrective Action Plug in appliance No response Unit Will Not Light Fire starts but goes out Unit start and stops fre quently when operating in the automatic mode No Power to outlet 5 amp fuse defective or blown Snap disc tripped or defective No Fuel Out of fuel Vacuum switch not closing no vacuum Hopper lid open Defective hopper switch Feed System is Jammed Feed motor not plugged in No Igniter Igniter not plugged in Igniter not centered Igniter defective Firepot Plugged Firepot dirty Clean below the firepot Firepot in backwards Too much debris in the bottom of the firepot Firepot is dirty Exhaust path and or venting is plugged Exhaust sensor cannot read correct tempera ture Exhaust path is dirty Exhaust probe is not attached to outlet Exhaust probe is not plugged in to the board Exhaust probe is defective error code may result Area were the unit is installed heats and cools quickly depending on installation configuation Tight spaces also may have an effect on the on off cycling of the unit Exhaust probe Incorrect orientation to exhaust outlet Ambient probe Probe touching heated surface Firepot floor op
21. act with this appliance we recom mend a barrier such as a decorative screen See your retailer for suggestions H Your Pellet Appliance General Operating Parts Dial Control Hopper Lid Switch yroM TICO y oe 40 o yw AUT KZA S E o Lp A Baffles 3 Drop Tube Firepot 7077 171 July 10 2012 User Guide General Operating Information l LED Color Coding Chart and Explanation Number of Description Flashes between pauses oteady ON Feed Motor is running continuously When priming the feed system and filling max time 2 min This primes the feed tube the firepot NO NOT OVERFILL FIREPOT utes FOR IGNITION The unit will automati cally go into start up following the prime function Color Green Unit is off and ready To start appliance follow start up sequence Green Appliance is in the start up ignition During shut down the blowers will Shut ofi sequence or in shutdown when the exhaust temperature has cooled Green Varies When in the automatic mode the Adjust the dial control to change the desired number of flashes between pauses room temperature indicates the burn rate 1 for low up to 5 for high Amber Steady ON Appliance is set and running at either The unit will shut off only when the hopper the minimum or maximum power runs out of fuel the user changes the levels dial control to a different state or the unit senses an error 1x 3X 1x Em
22. acturer Operate the appliance without fully assembling all components Over fire e Install any component not approved by the manufacturer e Install parts or components not Listed or approved Disable safety switches Improper installation adjustment alteration service or maintenance can cause injury or property damage For assistance or additional information consult a qualified installer service agency or your dealer 7077 171 July 10 2012 3 User Guide General Information A Fire Safety To provide reasonable fire safety the following should be given serious consideration Install at least one smoke detector on each floor of your home Locate smoke detector away from the heating appliance and close to the sleeping areas Follow the smoke detector manufacturer s placement and installation instructions and maintain regularly Conveniently locate a Class A fire extinguisher to contend with small fires e n the event of a hopper fire e Evacute the house immediately Notify fire department B Combustible Non Combustible Materials Combustible Material Material made of or surfaced with wood compressed paper plant fibers plastics or any material capable of igniting and burning whether flame proofed or not plastered or unplastered Non combustible Material Material which will not ignite and burn Such materials are those consisting entirely of steel iron brick tile slate glass o
23. ages The above limitations may not apply to you GHP Group Inc 8280 Austin Ave Morton Grove IL 60053 KEEP THIS WARRANTY Serial Model Date Purchased CONTACT INFORMATION grou 8280 Austin Avenue Morton Grove IL 60053 877 447 4768 Please contact the GHP Group with any questions or concerns www ghpgroupinc com For Customer Service 1 877 447 4768 Prior to calling please have the model serial number and sales receipt of the unit you are calling about This information can be found at the rear of the unit Cs We recommend that you record the following pertinent information for your GHP Group Pellet Stove Date purchased installed Serial Number Location on appliance Store purchased from Store Location Notes Manufactured for GHP at 1445 North Highway Colville WA 99114 38 7077 171 July 10 2012
24. al Installations CANADA INSTALLATIONS A non combustible floor pro tections extending beneath the flue pipe is required with K Sides 2 horizontal venting or under the top vent adapter with verti M Fot e6 USA INSTALLATIONS A non combustible floor protection extending beneath the flue pipe is recommended with hori zontal venting or under the top vent adapter with vertical installation Canada Hearth Pad Requirements Ks m WARNING If the information in these instruc M Front 152 tions is not followed exactly a fire may result causing property damage personal injury or death Do not store or use gasoline or other flam mable vapors and liquids in the vicinity of this or any other appliance Do not over fire If heater or chimney connector glows you are over firing Over firing will void your warranty Comply with all minimum clearances to combustibles as specified Failure to comply may cause house fire 7077 171 July 10 2012 23 f Vent Information A Chimney and Exhaust Connection Chimney amp Connector Use 3 or 4 inch 76 102mm diameter type L or PL venting system It can be vented vertically or horizontally Mobile Home Approved for all Listed pellet vent If using the 3 inch 76mm vertical Top Vent Adapter Kit or the 3 to 6 inch 76 152mm Top Vent Offset Adapter use Listed double wall flue connector An authorized
25. aning so allow the appliance to completely cool The firebox ash should be removed every time the exhaust path is cleaned Frequent cleaning of the ash in the firebox will help slow down the build up of ash in the exhaust blower and vent system b Vacuum out the firebox thoroughly on both sides of the firebox and the floor and ceiling The ash drawer should be emptied every time you clean the firebox Remember to place the ash and debris into a metal or non combustible container See Disposal of Ashes 4 O Q 5 3 Maintaining amp Servicing Your Appliance Cleaning Ash Buckets Frequency Weekly or every 10 bags of fuel By Homeowner There must not be any hot ashes in the ash buckets when you empty it so allow the appliance to completely cool Locate the ash buckets inside the the firebox Lift out the ash buckets Empty into a non combustible container and re install the ash buckets See Disposal of Ashes Replace the ash buckets back inside the firebox when finished There may be ash on the bottom of the firebox which may make it difficult to reinstall the ash buckets Vacuum out the bottom of the firebox if needed Disposal of Ashes Frequency As needed By Homeowner Ashes should be placed in a metal container with a tight fitting lid The closed container of ashes should be placed on a non combustible floor or on the ground well away from all combustible materials pending final disposal
26. ations willful abuse accident over firing or misuse will not be coverd under warranty NOTE Some minor movement of certain parts is normal and is not a defect and therefore not covered under warranty 3 The warranty is non transferable and is made to the origi nal owner provided that the purchase was made through an authorized GHP Group supplier The serial number must be supplied along with the Bill of Sale showing the date of pur chase at the time the claim is submitted 4 This warranty is limited to the repair or replacement of parts only found to be defective in material or construction provided that such parts have been subjected to normal conditions of use and service after a said defect has been confirmed by GHP Group or an authorized representative s inspection Defective parts must be shipped back at GHP Group discretion transportation prepaid to the manufacturer Credits will be issued upon receipt of return of the defective product to GHP Group 5 GHP Group at its discretion can fully discharge all obligation with respect to this warranty by refunding the wholesale price of the defective part s 6 Any installation labor construction transportation or other related costs or expenses arising from defective parts repair replacement or otherwise of same will not be covered by this warranty nor will GHP Group assume responsibility for same Further GHP Group will not be responsible for any incidental indire
27. ce F Starting Your First Fire 1 Turn the dial control to OFF 2 Make sure the firepot is clean and free of debris 3 Plug the unit into the wall and fill the hopper with wood pellets Shut the hopper lid 4 Turn the dial control to the desired burn setting The unit will go into the ignition sequence followed by start up The sequence is indicated by the rapid flash ing green LED The ignition sequence involves the exhaust blower turning on the igniter turning on and the feed motor running in two stages The first stage involves the feed motor running continuously for about a minute to preload pellets into the firepot Following the preload and a delay the feed motor will begin cycling on and off When the pellets are warming up and on the verge of igniting it is not uncommon for the firebox to fill with smoke Once ignition actually happens the smoke should evacuate quickly During this stage as well as any part during the burn process the front door should not be opened This cycle continues until the unit senses igni tion by a rise in the exhaust temperature or the unit times out Following the ignition cycle the unit begins to feed additional pellets gradually for a few minutes to build up the fire This is important to have a controlled start up to keep the unit in balance G Fire Characteristics The overall height of the flame will vary throughout the burn for a couple of reasons First is that the flame wil
28. cinity of the appliance e Avoid installing the appliance near doors walkways or small isolated spaces e Recessed lighting should be a sealed can design e Attic hatches weather stripped or sealed e Attic mounted duct work and air handler joints and seams taped or sealed 7077 171 July 10 2012 19 n Getting Started Installer s Guide D Locating Your Appliance amp Chimney F Tools And Supplies Needed Location of the appliance and chimney will affect performance Tools and building supplies normally required for installation unless installing into an existing e Install through the warm airspace enclosed by the building masonry fireplace envelope This helps to produce more draft especially during lighting and die down of the fire Reciprocating Saw Gloves n Channel Locks Safety Glasses Penetrate the highest part of the roof This minimizes the T Framing Square affects of wind loading Phillips Screwdriver Electric Drill amp Bits 1 4 Locate termination cap away from trees adjacent Tape Measure 1 4 Self Tapping Screws structures uneven roof lines and other obstructions Plumb Line Minimize the use of chimney offsets Level May also need 7 Framing Material Vent Support Straps Consider the appliance location relative to floor and ceiling Non combustible Sealant Venting Paint and attic joists Material e Take into consideration the termination requirements Recommended Locatio
29. ct or consequent damages except as provided by law and in no event shall they exceed the original purchase price 7 All other warranties expressed or implied with respect to the product its components and accessories or any obligations lia bilities on the part of GHP Group are hereby expressly excluded 8 GHP Group neither assumes nor authorizes any third party to assume on GHP Group s behalf any other liabilities with respect to the sale of this GHP Group product 9 The warranties as outlined within this document do not apply to chimney components or other products made by other manu facturers when used in conjunction with the installation of this product Improper use or the use of non approved components may nullify your warranty If in doubt contact your nearest GHP Group supplier or GHP Group Customer Service Depart ment 10 GHP Group will not be responsible for Downdrafts or spillage caused by environmental conditions such as nearby trees buildings rooftops hills mountains or ineffective chimney design Inadequate ventilation excessive offsets or negative air pres sure caused by mechanical systems such as furnaces clothes dryers fans etc 11 This warranty is void if The appliance has been operated in atmospheres contaminated by chlorine fluorine or other damaging chemicals This appliance has been subjected to prolonged periods of dampness or condensation The appliance has any damage d
30. cuit The fuse will be blown and upon replacement of the fuse the feed motor will will remain on when unit has power Unit running in maximum Dirty appliance Poor fuel quality high ash content Incorect air fuel adjustment Excessive feeding Feed Motor locked on Excessive feeding Feed Motor locked on Exhaust path is dirty Excessive feeding Feed Motor locked on Check for ash build up in unit including behind rear panels firebox exhaust blower and venting Center the igniter in the chamber Replace fuel Inspect clean and un jam the blower Replace blower Plug the blower in Clean the exhaust outlet especially the right side Replace control box Inspect clean and un jam the blower Replace blower Plug the blower in Clean the exhaust outlet especially the right side Replace control box Inspect wires blowers and power cord to find cause of short circuit Replace board and failed component Tighten screws Clean impellers blower Inspect wires blowers and power cord to find cause of short circuit Replace board and failed component Inspect wires blowers and power cord to find cause of short circuit Replace board and failed component Open hopper to stop the feed motor Inspect wires feed motor control board and power cord to find source of short circuit Replace control board and failed component Turn the dial control to the off position Unplug power to unit wait 15 seconds and
31. d exhaust blower must be off Now be necessary to clean the firepot more than once a day Ulis you can unplug appliance before servicing Poor quality fuel will cause clinkers to form in the firepot A e Smoke spillage into room can occur if appliance clinker is formed when dirt ash or a non burnable substance is not cool before unplugging is heated to 2000 F 1093 C and becomes glass like See Risk of shock if appliance not unplugged before section D following for more details on fuels with high ash servicing appliance content Follow the detailed instructions found in this section for each step listed as referenced in the chart below B Quick Reference Maintenance Chart Cleaning or Inspection _ Frequency _ Daily Weekly Monthly Yearly _ Firepot Every Sbagsoffuel OR X Co Ash Removal from Firebox Every 10 bags of fuel or more frequently depending on ash build up Glass When clear view of firepot becomes obscure Every 25 bags of fuel Exhaust Path Drop Tube and Behind Every 25 bags or more fre Baffles quently depending on ash build up Door Handle amp Gasket Inspection Prior to heating season OR X Blower Convection Every 25 bags or more fre quently depending on operat X ing environment Blower Exhaust More frequently depending on the fuel type Firebox Prepare for Non Burn Season At end of heating season Venting System Every 3 tons or more fre quently depending on the
32. de Air Kit provided with each unit must be in stalled in a mobile home installation C Glass Specifications This appliance is equipped with 5mm ceramic glass Replace glass only with 5mm ceramic glass Please contact GHP for replacement glass D Electrical Rating On High PH35PS Series 115 VAC 60 Hz Start 2 6 Amps Run 0 9 Amps PH50PS Series 115 VAC 60 Hz Start 2 6 Amps Run 0 9 Amps PH50CABPS Series 115 VAC 60 Hz Start 2 6 Amps Run 0 9 Amps E BTU amp Efficiency Specifications BTU input will vary depending on the brand of fuel you use in your stove Heating capacity depends on climate zone structure layout insulation windows etc MODEL PH35PS Emissions 0 34 grams hr Rating BTU Input 11 000 35 000 hr Heating Capacity 750 to 1450 sq ft depending on climate zone Hopper Capacity Approx 40 Ibs Fue Wood Pellets Shipping Weight 160 Ibs MODEL PH50PS PHSOCABPS Particulate Emissions 69 grams hr Rating BTU Input 11 000 50 000 hr Heating Capacity 1225 to 2200 sq ft depending on climate zone Hopper Capacity Approx 80 Ibs 120 Ibs Fue WoodPelets Shipping Weight 180 Ibs 200 Ibs WARNING Risk of Fire GHP disclaims any responsibility for and the warranty and agency listing will be voided by the below actions DO NOT e Install or operate damaged appliance e Modify appliance e Install other than as instructed by the manuf
33. e per second when in the off position MIN When the dial indicator is directed to the MIN setting small flame on the label the unit will burn on low until the hopper runs out of pellets or the dial control is turned to a different setting When in this setting the LED will be amber in color and continuously on When burning in this mode the unit should be turned off at least once daily for daily cleaning If lower quality of fuels are used additional daily shut downs may be required MAX Similar to the MIN mode the unit will run continuously at the high burn rate until the unit has run out of fuel or the dial is turned to a different setting To operate in this mode turn the dial clockwise until it stops The dial indicator will point to the large flame When in this setting the LED will be amber in color and continuously on Follow the daily cleaning recommendations when operating in this mode AUTO To burn in the Automatic mode turn the dial control clockwise to the desired comfort level When operating in the automatic mode the unit changes the burn setting based on the difference between the room temperature and the desired set point In other words the unit will burn on High if the difference between the desired and room temperature is greater than 8 degrees Fahrenheit As the room heats up and the gap closes the unit will automatically reduce the burn rate When the desired temperature is achieved the unit will sh
34. en 7077 171 July 10 2012 Check circuit breaker at service panel Replace fuse Reset or replace snap disc Check hopper Fill with fuel Check exhaust blower is plugged in and operating Check vacuum switch is plugged in Check vacuum hose is in good condition clear and connected at both ends Make sure venting system is clean Make sure front door is closed Check vacuum switch fitting on back of feed tube for blockage Close Hopper Lid Check hopper switch operation Inspect and unjam the feed assembly Reconnect feed motor Plug the igniter in Center the igniter Igniter seated in chamber completely Replace igniter Clean firepot Clean below the firepot Put the firepot in the correct direction Clean firepot Check flue vent for obstruc tion Inspect and clean exhaust path and venting clean firebox including behind the baffles Inspect and clean the exhaust outlet espe cially the right side wall Remove the right side panel and inspect to see if the exhaust probe is attached and tight against the exhaust outlet Plug the probe into the board Replace the exhaust probe Check the proximity to doors and windows and or insulation factor of the stucture If heat loss is quick the unit may need to run on max or minimum Inspect the probe in the rear of the unit Inspect the probe and make sure it is not touching a surface that heats and cools quickly The ambient probe has additional wire inside rear cavity w
35. fuel or lack of maintenance can create conditions that make the firepot fill quickly with ashes and clinkers This condition makes the appliance susceptible to overfilling the firepot with pellets which may result in smoking soot ing and possible hopper fires The figure below shows an example where the firepot overfills pellets back up into the feed tube and ash has accumulated in the firebox An inefficient and non economical method of burning of fuel caused by poor quality pellet fuel is shown below If the ash buildup exceeds the half way point in the firepot IMMEDIATE ATTENTION AND CLEANING IS REQUIRED ae F n mn F Li T mE n Incorrect Flame Height Tall Lazy Flame Orange in Color 14 7077 171 July 10 2012 3 Maintaining amp Servicing Your Appliance E Frequently Asked Questions What causes my glass to become dirty If the glass has white ash build up it is normal and the glass should be cleaned If it is a black soot build up airflow thru the unit may be restricted The most often cause is overdue maintenance and cleaning See Maintaining and Servicing Appliance in the owner s manual How I get more heat out of the appliance The most often cause of diminished heat output is overdue maintenance and cleaning See Maintaining and Servicing Appliance in the owner s manual What should do if smell smoke or
36. hich can be used to increase the distance from the unit 31 Troubleshooting 11 Symptom Possible Cause Corrective Action Slow or smoky start up and or lazy flame Convection blower fails to start Exhaust blower fails to start Convection Blower Does Not Turn Off Convection Blower makes noise Exhaust Blower Does Not Turn Off Igniter does not turn off Feed motor does not shut off Unit fails to shut off Large lazy flame orange color Black ash on glass Excessive fuel spilling over the firepot into the ash buckets and or excessive flame Black soot on the side of the house 32 Dirty exhaust and or venting system Misaligned igniter Wet fuel poor quality fuel Convection Blower Jammed Not plugged in Exhaust probe Not sensing correct temperature Control box is defective Exhaust Blower Jammed Not plugged in Exhaust probe Not sensing correct temperature Control box is defective Convection blower short circuit The fuse will be blown and upon replacement of the fuse the blower will run continuously Screws attaching convection blower to appliance have become loose Convection blower is dirty Exhaust blower short circuit The fuse will be blown and upon replacement of the fuse the blower will run continuously Igniter short circuit The fuse will be blown and upon replacement of the fuse the igniter will remain on when unit has power Feed motor short cir
37. ible shielding or guards may be required B Venting Termination Requirements CAUTION Do not terminate vent in any enclosed or semi enclosed area such as a carport garage attic crawl space under a sun deck or porch narrow walkway or closely fenced area or any location that can build up a concentration of fumes such as a stairwell covered breezeway etc Termination must exhaust above air inlet elevation It is strongly recommended that at least 60 inches 1 5m of vertical pipe be installed when appliance is vented directly through a wall This will create a natural draft which will help prevent the possibility of smoke or odor venting into the home during a power outage It will also keep exhaust from causing a nuisance or hazard by exposing people or shrubs to high temperatures The safest and preferred venting method is to extend the vent vertically through the roof Distance from doors and opening windows or gravity or ventilation air inlets into building a Notless than 48 inches 1 2m below b Notless than 48 inches 1 2m horizontally from c Notless than 12 inches 305mm above Distance from permanently closed windows a Notless than 12 inches 305mm below horizontally from or above Distance between bottom of termination and grade should be 12 inches 305mm minimum This is conditional upon plants in the area and nature of grade surface The grade surface must be a non combustible material i
38. is removable to aid in cleaning 6 Fuse The fuse is located on the control board The fuse will blow should a short occur and shut off power to the appliance T Dial Control The heat output switch is located on the upper right back panel The function of the heat output switch is to regulate the burn rates low medium and high settings 8 Hopper Switch The hopper switch is located in the upper right hand corner of the hopper This switch is designed to shut down the feed motor whenever the hopper lid is opened 9 Igniter The igniter is mounted in the chamber in the rear of the firebox below the convection blower Combustion air travels over the red hot igniter creating super heated air that ignites the pellets 10 Power Supply The power cord connector in the rear of the unit Check the wall receptacle for 120 volt 60 Hz standard current Make sure the outlet is grounded and has the correct polarity A good surge protector is recommended 11 Exhaust Probe The exhaust probe is mounted to the side of the exhaust outlet in the rear of the unit It senses the temperature of the exhaust and allows the control system to make decisions 12 Ambient Probe The ambient probe is located in the back panel It has extra wire to increase distance from appliance if needed e When describing the location of a component it is always AS YOU FACE THE FRONT OF THE APPLIANCE 13 Snap Di
39. l vary based on type of fuel or even batch of fuel Sec ondly the unit is continuously sensing how the actual burn is verses what is desired Based on the desire needs and what is actually happening the unit will auto correct settings and burn rates This should not cause alarm The third characteristic that affects the fire relates to general maintenance and cleaning Infrequent or poor general maintenance will result is poorer performance Indicators of the need for additional maintenance activi ties includes a lazy flame dirty glass pellets not igniting or pellets falling to the side of the firepot See the mainte nance section for additional information CAUTION Odors and vapors released during initial operation Curing of high temperature paint Open windows for air circulation Odors may be irritating to sensitive individuals 7077 171 July 10 2012 2 User Guide General Operating Information A WARNING HOT SURFACES Glass and other surfaces are hot during operation AND cool down Hot glass will cause burns DO NOT touch glass until it is cooled NEVER allow children to touch glass Keep children away CAREFULLY SUPERVISE children in same room as appliance Alert children and adults to hazards of high temperatures High temperatures may ignite clothing or other flammable materials Keep clothing furniture draperies and other flammable materials away NOTICE If you expect that children may come into cont
40. mm Pellet lengths can vary from lot to lot from the same manufacturer e Due to length variations the feed rate may need adjusting occasionally Performance Higher ash content requires the firepot and the ash drawer to be emptied more frequently e Hardwoods require more air to burn properly Premium wood pellets produce the highest heat output Burning pellets longer than 1 1 2 inches 38mm can cause an inconsistent fuel feed rate and or missed ignitions Storage Wood pellets should be left in their original sealed bag until using to prevent moisture absorption Do not store any pellet fuel within the clearance requirements or in an area that would hinder routine cleaning and maintenance D Before Your First Fire 1 First make sure your appliance has been properly installed and that all safety requirements have been met Pay particular attention to the fire protection and venting 2 Double check that the ash buckets and firebox are empty 3 Close and latch the door 4 7077 171 July 10 2012 User Guide General Operating Information A User Dial Control The appliance has one dial control located on the side of the unit used for daily operation There are four primary settings on this dial 1 4 Off When the dial indicator is in the off position the unit will go into a shut down and remain off until the dial is turned to one of the other three settings The LED will flash green onc
41. n Recommended Location Above peak Above peak Inside heated space bd Marginal Location Marginal Location Jami Wind loading possible LT Below peak wt L Location NOT recommended Not the highest point of the roof Wind loading possible Ps orum M Cups Kar Location NOT recommended Too close to tree WA Below adjacent structure Insulated exterior chase Lower roof line in cooler climates Avoid outside wall Windward Multi level Roofs Recommended NOT recommended Outside Air Intake Outside Air Intake on windward side on leeward side E Inspect Appliance amp Components e Remove appliance and components from packaging A WARNING in for damage Or Inspect appliance and components for Report to your dealer any parts damaged in shipment damage Damaged parts may impair safe operation Do NOT install damaged components e Do NOT install incomplete components e Do NOT install substitute components Read all the instructions before starting the instal lation Follow these instructions carefully during the installation to ensure maximum safety and benefit Report damaged parts to dealer 20 7077 171 July 10 2012 Dimensions and Clearances MODEL PH35PS A Appliance Dimensions 21 3 4 552 Ef 310 21 15 16 558 26 13 16 1077 171 MODEL PH50PS A Appliance Dimen
42. nd welded seams in the firebox are covered for five 5 years against splitting 2 The steel door and hinges are covered for five 5 years against cracking One Year Period 1 Component parts such as the hopper auger burn pot baffle plate auger shaft and fasteners are covered for one 1 year against cracking breakage and welded seam separation 2 Electrical components accessory items glass and the painted surface of the stove are covered for one 1 year from the date of purchase IF WARRANTY SERVICE IS REQUIRED Contact GHP Group Customer Service Make sure you have your sales receipt and the model serial number of your GHP Group product Do not attempt to do any service work yourself unless pre ap proved by GHP Group in writing as this will void the warranty GHP Group must authorize service and provide a Warranty Claim Number prior to any warranty related service calls Without an au thorization number any service work will not be deemed warranty IMPORTANT NOTICE BEFORE LIGHTING YOUR FIRST FIRE REMOVE PLASTIC FILM OFF TRIM AND CLEAN THE PLATED SURFACES WITH DENATURED ALCOHOL OR A GOOD QUALITY NON ABRASIVE LIQUID GLASS CLEANER APPLY WITH A VERY SOFT CLEAN CLOTH DO NOT USE PAPER TOWELS TO CLEAN THE PLATED PARTS FAILURE TO CLEAN ALL MARKS AND FINGERPRINTS FROM THE PLATED SURFACES WILL CAUSE PERMANENT DAMAGE NOTE Some states and provinces do not allow the exclusion or limitation of incidental or consequential dam
43. on inspection and permits Since pellet exhaust can contain ash soot or sparks you must consider the location of e Windows Air Intakes Air Conditioner e Overhang soffits porch roofs adjacent walls e Landscaping vegetation When locating vent and venting termination vent above roof line when possible NOTICE Locating the appliance in a location of considerable air movement can cause intermittent smoke spillage from appliance Do not locate appliance near e Frequently open doors e Central heat outlets or returns B Draft Draft is the pressure difference needed to vent appliances successfully When an appliance is drafting successfully all combustion by products are exiting the home through the chimney Considerations for successful draft include Preventing negative pressure Location of appliance and chimney To measure the draft or negative pressure on your appliance use a magnahelic or a digital pressure gauge capable of reading 0 25 inches of water column W C The appliance should be running on high for at least 15 minutes for the test With the stove running on high you should have a negative pressure equal to or greater than the number given in the chart If you have a lower reading than you find on the chart your stove does not have adequate draft to burn the fuel properly MODEL Minimum Vacuum Requirements PH35PS 125 inches W C PH50PS 125 inches W C PH50CAB 125 inches W C
44. ontact your local municipal or provincial fire authority for information of how to handle a chim ney fire Have a clear understood plan to handle a chimney fire In the event of a chimney fire CALL THE FIRE DEPARTMENT 10 Prior to burning the unit for the first time make sure the hardware kit has been removed from the firebox It is highly recommended that the pellet heater and chimney be installed by a qualified installer A qualified installer is a person or entity who regularly installs solid burning fuel products and chimneys in the course of their ordinary business WARNING If the information in these instruc tions is not followed exactly a fire may result causing property damage personal injury or death Do not store or use gasoline or other flam mable vapors and liquids in the vicinity of this or any other appliance Do not over fire If heater or chimney connector glows you are over firing Over firing will void your warranty Comply with all minimum clearances to combustibles as specified Failure to comply may cause house fire Hot glass will cause burns Do not touch glass until it is cooled NEVER allow children to touch glass Keep children away CAREFULLY SUPERVISE children in same room as fireplace Alert children and adults to hazards of high temperatures High temperatures may ignite clothing or other flammable materials e Keep clothing furniture draperies and other flammable materials away
45. or approved Listed pellet pipe Follow pipe manufactures listed air clearances to combustibles and installation instructions for all reduced air clearances installations 26 7077 171 July 10 2012 8 Venting Systems Fire Risk Inspection of Chimney Masonry chimney must be in good condition Meets minimum standard of NFPA 211 WARNING Improper installation adjustment alteration service or maintenance can cause injury or property damage Refer to the owner s information manual provided with this appli ance For assistance or additional information consult a qualified installer service agency or your dealer Factory built chimney must be minimum 6 inch 152mm UL 103 HT Concrete Cap 1 in 25mm Clearance with Firestop 3 in 76mm Minimum 6 in 152mm Minimum D Non combustible Hearth Pad zn HHH HAE ES E Alternate Masonry 1 in 25mm Clearance with Firestop 6 in 152mm Minimum f Non combustible Hearth Pad 7077 171 July 10 2012 Za Fireclay flue 4 Liner with Airspace Flashing 1 in 25mm Clearance Sheathing Clean Out Airtight BEEN Clean Out Door Concrete Cap Fireclay Flue Liner with Airspace Flashing 1 in 25mm Clearance 10 in 254mm Minimum Sheathing Airtight Clean out Door 27 8 Venting Systems F Through The Wall Horizontal termination cap must be a minimum of 6 inches 152mm f
46. pty Hopper Alarm This alarm is caused by the fire going out from lack of fuel See troubleshooting sec tion for more information 2X 3X Exhaust Probe Alarm Failed component error See troubleshoot ing section for more information Ambient Probe Alarm Failed component error See troubleshoot ing section for more information 4x Missed Ignition There are a total of 2 tries per ignition sequence If after 2 tries there is no rise in exhaust temperature this error will occur See the troubleshooting section for addi tional information and correction 8x Exhaust Gas Over Temperature Alarm The exhaust temperature exceed the allow able limit See the troubleshooting section for more information and correction m AX WARNING Fire Risk Do NOT operate appliance e With appliance door open e Firepot floor open Do NOT store fuel Closer than required clearances to com bustibles to appliance Within space required for loading or ash removal 7077 171 July 10 2012 Co 2 User Guide General Operating Information J Ignition Cycles 1 2 9 At the beginning of each ignition cycle it is normal to see some smoke in the firebox The smoke will stop once the fire starts The convection blower will automatically turn on after your appliance has been burning for approximately 10 minutes This blower transfers heat from your appliance into the room and will continue to run even after the unit ha
47. r Replacement Turn the dial control to the off position Unplug the power to the unit The convection blower is located in the rear of the unit Loosen the 4 screws on the upper back panel and the 2 screws on the lower back panel using a 2 Phillip Head screwdriver You do not need to remove them Remove both side panels Unplug the wires from the convection blower motor from the right side of the unit Remove the two screws holding the convection blower housing to the sheet metal plenum Using a slight twisting motion rotate the blower back and it will release B Exhaust Blower Replacement 1 Turn the dial control to the off position Unplug the power to the unit Remove the right side panel by loosening the two or three bolts in the rear of the unit Disconnect 2 white wires from the white and blue wires of the exhaust blower Remove the blower motor attached to a removable plate on the exhaust blower Depending on the model use a 1 4 inch socket or 1 4 inch Nut Driver or Z2 Phillips Head screw driver to loosen the 6 screws in the keyhole shaped holes and rotate the plate It is only necessary to loosen screws o Remove the exhaust blower and gasket 6 Check for degradation on the gasket and replace if nec essary using the gasket included in the kit Re install in reverse order 7077 171 July 10 2012 Replacement Parts C Snap Disc Replacement Power Manual Reset
48. r at B Roof Flashing nint the location where the chimney or other component 7 Follow the chimney manufacturer s instructions when Joist Shield Firesto installing the vent system for use in a mobile home Approved eee penetrates to the the exterior of the structure or PL Pellet Vent 8 Installation shall be in accordance with the Manufactur ers Home amp Safety Standard HUD CFR 3280 Part 24 Installation must comply with Manufactured Home and Safety Standard HUD CFR 3280 Part 24 Asphyxiation Risk NEVER INSTALL IN A SLEEPING ROOM Consumes oxygen in the room 7077 171 July 10 2012 29 1 0 Appliance Set Up A Outside Air Kit Instructions CAUTION An outside air kit has been provide standard with the appli Never draw outside combustion air from ance It is highly recommended to use the outside air kit for Wall floor or ceiling cavity maximum performance and to reduce effects from negative Enclosed space such as an attic garage or pressure in the home crawl space Follow the instructions included in the outside air kit For attachment to this platform knock out the retangular plate B Power up the Unit in the rear of the unit and slide the tube in the rear of the D unit Using the hose clamp attach the flex pipe to the 2 tube T MAG welded to the rear of the firebox as shown in the photo CAUTION Shock hazard Do NOT remove grounding prong from plug
49. r plasters or any combination thereof Non combustible Sealant Material Sealants which will not ignite and burn Rutland Inc Fireplace Mortar 63 Rutland 76R Nuflex 304 GE RTV106 or GE RTB116 or equivalent C Fuel Material and Fuel Storage Pellet fuel quality can greatly fluctuate We recommend that you buy fuel in multi ton lots whenever possible However we do recommend trying various brands before purchasing multi ton lots to ensure your satisfaction Fuel Material e Made from sawdust or wood by products Depending on the source material it may have a high or low ash content Higher Ash Content Material e Hardwoods with a high mineral content Fuel that contains bark e Standard grade pellets or high ash pellets Lower Ash Content Material Most softwoods Fuels with low mineral content Most premium grade pellets Clinkers Minerals and other non combustible materials such as sand will turn into a hard glass like substance called a clinker when heated in the firepot Trees from different areas will vary in mineral content That is why some fuels produce more clinkers than others Moisture Always burn dry fuel Burning fuel with high moisture content takes heat from the fuel and tends to cool the appliance robbing heat from your home Damp pellet fuel can clog the feed system Size Pellets are either 1 4 inch or 5 16 inch 6 8mm in diameter Length should be no more that 1 1 2 inches 38
50. restore power The unit should go into a shutdown Clean unit including firepot and venting system Clean exhaust path Try a different brand of pellets Turn fuel adjustment trim dial to right to increase combustion air speed Follow corrective action for feed motor does not turn off symptom Follow corrective action for feed motor does not turn off Clean Exhaust path Follow corrective action for feed motor does not turn off symptom 7077 171 July 10 2012 11 Troubleshooting Following correction of any Alarm turn the dial control to the OFF position wait 10 seconds and turn back to desired setting OR unplug the unit wait 10 seconds then restore power Alarm Possible Cause Corrective Action LED Flashing RED 1 Flash Empty Hopper No fuel is delivered to the firepot to sustain flame Hopper empty most likely Auger Jam next likely No vacuum Hopper lid open Flame is evident but the exhaust probe is not able to recognize the hot exhaust tem perature Exhaust probe not attached to outlet Exhaust path is dirty 2 Flashes Exhaust Probe Fail The exhaust temperature is above or below the acceptable range The exhaust probe senses Exhaust Probe Failure a temperature of less than Not plugged in negative 20 degrees Cel Failed component sius or above 300 degrees Celsius 3 Flashes Ambient Probe Alarm The ambient temperature is above or below the acceptable range The ambient probe
51. rom the wall Approved for mobile home instal lations Must use 3 or 4 inch 76 102mm L or PL listed pellet venting or Listed double wall pipe and an authorized Outside Air Kit in mobile homes NOTICE Please note that while the minimum clearance for the termination cap is 6 inches 152mm there is the pos sibly of soot build up around the termination area If this occurs we suggest to move the termination further away from the house to prevent it The suggested minimum is 12 inches Straight Out 6 in 152mm Minimum From Glass f In Canada where passage through a wall or parti tion of combustible construction is desired the installation shall conform to CAN CSA B365 CAUTION DO NOT DOWNWARD VENT The following will occur The appliance will not vent properly e Smoke spillage in the house Excessive sooting 10 in 254mm Minimum Wall Thimble 152mm Minimum Non combustible Hearth Horizontal Termination Cap 45 D Illustration shows venting going in both directions eg ree Choose which one is best for your installation 6 in 152mm Minimum 76mm Minimum 6 in 152mm Minimum Sin 76mm Minimum 28 7077 171 July 10 2012 Mobile Home A Mobile Home Installation CAUTION You must use an authorized Outside Air Kit for installation i bile hom THE STRUCTURAL INTEGRITY OF THE MOBILE HOME or installation a moDiie
52. s shutdown It will turn off after the exhaust temperature has cooled Occasionally the appliance may run out of fuel and shut itself down When this happens the empty hopper alarm will be triggered Running in Minimum or Maximum When the dial control is set to run on the minimum or maximum setting the appliance will continue to run without regard to the actual temperature in the room The appliance will shut off only if the dial control is set to a different setting or there is an error such as an empty hopper When running on minimum or maximum it is important to follow the daily cleaning activities especially cleaning the firepot Failure to do so will reduce the performance of the appliance Running in the Automatic Mode When the dial control is set to run in the automatic mode the unit will adjust the actual burn rate based on the difference between the room temperature as sensed by the probe located in the rear of the unit and the desired comfort level as set on the dial control The comfort level range is from 65 degrees Fahrenheit to 82 degress Fahrenheit Once the desired comfort level is achieved the appliance will automatically shut down and turn off When the temperature in the room drops 3 degrees below the desired comfort level the appliance will automatically restart y G Ka 7077 171 July 10 2012 M Clear Space WARNING RISK OF FIRE Do NOT place combustible objects in
53. sc Back Burn Protector 200 F Snap disc is mounted on the back of the auger tube in the center of the appliance and has a reset button There two grey wires connected to it To access it remove the right side panel If the fire tries to burn back into the feed system or push exhaust up the feed tube this snap disc will shut the entire system off Unplug the stove prior to resetting 14 Vacuum Switch The vacuum switch is located on the lower right side of the appliance behind right side panel There are two red wires attached to it This switch turns the feed system on when vacuum is present in the firebox The vacuum switch is a safety device to shut off the feed motor if the exhaust or the heat exchanger system is dirty or plugged or if the firebox door is open or exhaust blower failure 15 Outside air inlet The outside air tube can be attached to the 2 OD inlet tube mounted to the rear of the firebox To extend the hose outside the unit there is a knockout plate that must be removed 34 7077 171 July 10 2012 1 2 Reference Materials B Wiring Diagram IGNITER Q Q VACUUM HOPPER SWITCH SWITCH EXHAUST BLOWER CONVECTION BLOWER NEUTRAL LINE FUSE CES FALL AL Hau m d Lj bd EXHAUST H TEMPERATURE AMBIENT lE TEMPERATURE SERIAL PORT SERVICE ONLY O D 4 4 Ns POT SET TEMP VCC POT SET TEMP GND POT SET TEMP SIG POT FEED ADJUST VCC POT F
54. senses Ambient Probe Failure a temperature of less than Not plugged in negative 20 degrees Cel Failed component sius or above 70 degrees Celsius Fuel No fuel Hopper Empty Feed Jam Feed doesn t turn Feed motor disconnected or failed 4 Flashes Missed lgni tion During the ignition sequence the load does not ignite The unit will automatically retry once from the first failed attempt Firepot Firepot Dirty so fuel is not near ignition hole in the firepot Igniter No power Debris in the end of the igniter chamber Fuel Feed Motor Locked On Non approved fuel used 8 Flashes Exhaust Over Temperature The exhaust temperature has exceeded the allow able temperature Installation Installation configuration is tight allowing for limited air circulation around the unit 7077 171 July 10 2012 Fill the hopper inspect the feed tube for jams inspect the venting and firebox for obstructions and clean if necessary inspect the exhaust blower to make sure it runs or close the hopper lid Inspect and clean the exhaust outlet fire box firepot and behind the baffles Inspect the exhaust probe to see if it is securely attached to the side of the exhaust outlet Plug the probe into the board Replace the component Plug the probe into the board Replace the component Fill the hopper Inspect and clear jam in the feed tube Inspect the feed motor circuit hopper lid must be closed vacuum switch must be
55. sions 23 3 4 603 4 102 24 5 16 30 13 16 24 3 8 620 e July 10 2012 21 Dimensions and Clearances MODEL PH50CAB B Clearances to Combustibles UL and ULC A Appliance Dimensions 23 3 4 603 4 1 2 114 Straight Back Against Wall Millimeters Corner Installation Inches Millimeters C Walls to Appliance 3 76 CAUTION DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVICING ANOTHER APPLIANCE DO NOT CONNECT TO ANY AIR DISTRIBUTION DUCT OR SYSTEM HOT SURFACES Glass and other surfaces are hot during operation AND cool down Hot glass will cause burns Do not touch glass until it is cooled NEVER allow children to touch glass Keep children away pss CAREFULLY SUPERVISE children in same room as 821 fireplace Alert children and adults to hazards of high temperatures High temperatures may ignite clothing or other flammable materials e Keep clothing furniture draperies and other flammable EN 22 11 16 576 i materials away 22 7077 171 July 10 2012 Dimensions and Clearances C Hearth Pad Requirements UL and ULC Use a non combustible floor protector extending beneath appliance and to the front sides and rear as indicated Measure front distance M from the surface of the glass door Must extend 2 inches 51mm beyond each side of pipe shaded area USA Hearth Pad Requirements L Exception for Horizont
56. t and safe installation Do not use temporary makeshift compro mises during installation BEFORE INSTALLATION OF YOUR APPLIANCE 1 Check with the building inspector s office for compliance with local codes a permit may be required 2 Use3 or 4 76 102mm diameter type or PL venting system It can be vented vertically or horizontally Approved adaptors can be used to connect the or PL to approved wood stove venting such as single wall or double wall venting previously used to vent a wood burning appliance INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURE 3 Always connect this unit to an approved chimney system and NEVER vent to another room or inside a building 4 DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT 5 DO NOT CONNECT THIS UNIT TOA CHIMNEY FLUE SERVING ANOTHER APPLIANCE 6 The connector pipe and chimney should be inspected periodically and cleaned if necessary Review additional information located 1n the main tenance section of this Owner s Manual 7 Remember the clearance distances when you place furniture or other objects within the area This includes heat sensitive materials such as candles seasonal decorations or draperies DO NOT STORE WOOD FLAMMABLE LIQUIDS OR OTHER COMBUSTIBLE MATERIALS TOO CLOSE TO THE UNIT 8 Be aware of the required clearances when locat ing the unit Refer to the label on the rear of the unit for required clearances 9 C
57. ue to water or weather damage that is the result of but not limited to improper chimney venting installation The appliance has been subjected to willfull or accidental abuse or misuse Corrosive driftwood manufactured logs or other fuels are used other than as outlined in the installation and operating instructions The appliance is not maintained in good condition including firebrick and gaskets Doors with Glass and Plated Parts Glass is warranted against thermal breakage only To clean glass use a ceramic glass cleaner or polish Do not use ammonia based cleaners A suitable cleaner is available at your nearest Pleasant Hearth dealer DO NOT CLEAN GLASS WHILE HOT AND DO NOT USE ABRASIVE CLEANERS Plated parts will not be covered under this warranty Plated parts should be cleaned by using denatured alcohol only and rubbed lightly with a lint free non abrasive cloth Excessive rubbing or polishing may remove the plated finish Plated parts may also be damaged by external chemicals Further Exclusions WOOD BURNING STOVE Electrical components such as the blower are covered for five 5 years from the date of purchase if they are included with the purchase of your stove This warranty will not include or extend to paint gaskets or firebrick components and does not cover any removable firebox components such as brick retainers or stainless steel air tubes PELLET BURNING STOVE Five Year Period 1 Carbon steel a
58. unit is cool Remove the center baffle first by using the handle at the top of the baffle and pull up and then towards you The hooks on the baffle will slide out of the slots in the bracket Remove the left baffle and then the right baffle by pulling up and then towards you The left and right baffles have similar hooks and slots Glass is 5mm thick high temperature heat resistant ceramic glass a Q I O H 1 4 Replacement Parts Glass Replacement e DO NOT REPLACE with any other material e Alternate material may shatter and cause injury Open the door from the appliance by lifting door off of hinge pins and lay on a flat surface face down Using a Phillips Head screw driver remove the 3 brackets and set aside Remove old glass and replace with the new glass Re install the brackets using the same screws Control Board Replacement Turn the dial control to the off position Unplug the power to the unit Unplug the wires from the control board The connectors are locking connectors Pinch the release tab on each connector and gently tug and rock loose Pinch the 4 plastic pins from the rear of the unit to release the control board connectors Install new board following the steps in reverse Fuse Replacement Turn the dial control to the off position power to the unit Unplug the Pull the plastic fuse connector cover off the control board
59. ut down As the room cools the unit will restart automatically When burning in this mode the LED will be blinking green The number of green flashes corresponds to the current burn rate 7077 171 July 10 2012 G B Filling the Hopper Slowly open the hopper lid by lifting the handle The medium and large units have a locking latch that will engage when the hopper lid is fully opened The hopper lid for the cabinet will open past ninety degrees and stay open automatically Fill the hopper with fuel FOR USE WITH ONLY WOOD PELLET FUEL Slowly close the hopper lid See figure below for releasing the latch NOTE The unit will not feed with the hopper lid open If left open the fire will go out 2 User Guide General Operating Information C Priming the Feed Tube If the hopper is being filled for the first time or the unit had previously run out of pellets the feed tube may need to be primed To do this turn the dial control from the OFF position to the MAX position two times This will run the feed motor continuously for two minutes without turning the igniter on When the auger is running continuously the LED will be a continuous green color The system will run the auger for 2 minutes When pellets start to drop into the firepot the feed tube is primed turn the dial control to the desired position and the stove will begin its ignition sequence The green LED will flash rapidly DO NOT OVERFILL FIREPOT FOR IGNITIO
60. vicing Appliance in the owner s manual No form of lubrica tion should ever need applied to the blowers What is the metal object with the bend in it for that came inside the plastic bag It is a clean out tool used to help clean the firepot and remove any jams in the rare event they occur in the feed tube 7077 171 July 10 2012 Why is there a black residue building up on the outside of my home Wind can cause this to happen If the appliance is operating correctly very little soot should ever exit the termination cap Also check to be sure the venting is installed per the owner s manual and local codes Do I need an outside air kit Outside air is required for mobile home installs and in some jurisdictions Refer to Listing amp Code Approv als Mobile Home Installation and Appliance Set up owner s manual Also refer to local building codes seeing sparks coming out of my pipe termina tion cap outside is this safe This is normal As long as clearances to combustibles were followed this is safe have no power to anything Does this unit have a circuit breaker or fuse or a reset button This unit has one serviceable fuse on the control board and a resetable snap switch mounted to the feed tube Can I burn corn in my unit Corn is not an approved fuel Where is the serial of my unit is located The serial is located on the back of the stove 16 Replacement Parts Convection Blowe
61. y Yearly e By Homeowner a Be sure the appliance is allowed to cool has been unplugged and the exhaust blower is off b Remove all ash from the firebox and vacuum thorough ly c Paint all exposed steel including cast iron Purchase high termperature paint from your local retailer e Must use a high temperature paint made specifi cally for heating appliances 13 Soot and Fly Ash Formation amp Need for Removal in Exhaust Venting System e Frequency Yearly or more frequently depending on ash build up e By Qualified Service Technician Homeowner Be sure the appliance is allowed to cool has been unplugged and the exhaust blower is off The products of combustion will contain small particles of fly ash The fly ash will collect in the exhaust venting system and restrict the flow of the flue gases At start up if there is incomplete combustion or if there is a shutdown or incorrect operation of the appliance it will lead to some soot formation This will collect in the exhaust vent ing system The venting chimney system may need to be cleaned at least once a year or more often depending upon the qual ity of your fuel or if there are any horizontal pipe sections Ash will build up more quickly in the horizontal sections and elbows 7077 171 July 10 2012 13 3 Maintaining amp Servicing Your Appliance D High Ash Fuel Content Maintenance e Frequency As needed e By Homeowner Poor quality pellet

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