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Dimplex VCX1525 Use and Care Manual

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Contents

1. Lampholder 2 55 4 cno5 lt oa aide Mere he EE aeRO OS Be Ste 4200090200RP Mimo 22h 2ot2o2b50 5058 S45 dog EE 5901180100RP Thermostat 21 0 2 niece T d gab axes TR E eds 2300150100RP Heater On Off Switch lt 0 0 0 nee 2800070700RP Thermostat Control Knob 8801080100RP S Position SWitChs sed wa ho E EE ee ES 2800071100RP Remote Control Receiver 0 0 3000380200RP Terminal BlOCK ease EE bere gb See ane bee ada 4000070100RP Heater Meet ge er Siete ead piel toa ee 6904280200RP CUTOUT EEN 2300201200RP Gord Set esa x sages wate oe ees wel Son oe Le ae uke MUO 4100090104RP Wire Harmeeg 4 ose dE AIR Ree bee Ran SEET ee ee 2500400400RP Dimmer Controllers v2 2 2 0 va cece aes ce ke eae ee ee eee 3000250100RP Dimmer Control Knob e scener a edad eane aine eee 8800000600RP Remote Control crire ata Nee E e EIS ee 3000370500RP Media Tray Retaining Bracket 1020410159RP Black Stone Media 1400050100RP River Rock Media NCXOOIB2DWH aaaaaaa anaana 1400080100RP X Dimplex Ot us Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 2012 Dimplex North America Limited 20 www dimplex com
2. an optimized viewing angle of the Figure 2 A B C DEF G ee ON Lu o SCH ZN On aN D 3 0 36 1 22m flame AA CAUTION The fireplace must be mounted at two 2 points one of which must be on a wall stud WARNING High tempera tures may be generated under certain abnormal conditions Do not partially or fully cover or ob struct the bottom of this heater Bottom of unit must be a mini mum of 14 356 mm above the floor or any surface such as a ta bletop to ensure adequate space 8 www dimplex com ZN Fireplace Installation for heat exhaust from the bottom of the fireplace Figure 3 3 Figure 3 With a wall stud finder locate the center of the wall stud drive a wood screw into the stud and leave approximately Je 3 mm exposed threads for the fireplace to hang on The second mounting point should be picked such that it is farthest to the left or right relative to the first one among the seven 7 keyholes A to G shown in Figure 2 on the fireplace for wall mounting these keyholes are 2 51 mm apart For example if you plan to use hole B as the first mounting hole the second mounting hole must vor Heat Exhaust be G Other available combinations are A G C G A F A E A D and D G Mark the second mounting screw location ensure that it is level with the first with the
3. help of the provided bubble level and the fireplace itself Screw the threaded drywall anchor in the drywall with a Philip s head screwdriver until the head is flat against the wall surface Caution should be taken when using a power tool to install a threaded drywall anchor as the drywall may distort tear or slightly buckle as a result of over torque With a Philip s head screw driver screw the drywall anchor screw into the drywall anchor already in the wall leave 3 mm exposed threads for mounting the fireplace With the glass assembly taken off mount the firebox onto the two 2 mounting Screws Mark position of hole H Remove fireplace from wall ZN Fireplace Installation 10 Install drywall anchor into drywall at marked position 11 With the glass assembly off mount the fireplace onto the two 2 mounted screws 12 Tighten both mounting screws with a screwdriver Be careful not to over tighten the screws mated with the drywall anchor 13 Secure Philip s screw into drywall anchor already in the wall H 14 Open the bag of pebbles and gently pour through top opening of front glass assembly Figure 4 15 Install glass assembly as shown in Figure 4 Built In Instructions WARNING The installation of the fireplace unit must comply with the applicable local and or national electrical codes and utility requirements This installation should be entrusted to duly qu
4. and ensure that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire electric shock or injury to persons Construction and electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire electric shock and injury to persons Do not attempt to wire your own new outlets or circuits To reduce the risk of fire electric shock or injury to persons always use a licensed electrician Fireplace Installation A WARNING The Convex In Stud fireplace is wall mountable and can be built in a wall space 16 inches 406 mm over center between 2 x 4 wall studs Follow the installation instructions for either wall mount or built in mounting failure to do so may cause damage or injury Wall Mounting Instructions 1 Leave the glass assembly uninstalled until step 10 2 Select a location for the fireplace preferably above an electrical outlet and there must be at least one wall stud behind for the fireplace to mount onto The bottom of the unit must be a minimum of 14 356 mm above the floor mounting holes 29 0 75 m minimum above the floor Figure 2 Access to the electrical outlet must be maintained Ensure the installation meets the national and state provincial electrical codes NOTE It is recommended that the bottom of the unit not be mounted higher than 48 1 22 m from the ground to maintain
5. save these instructions amp CAUTION Read all instructions and warnings carefully before starting installation Failure to follow these instructions may result in a possible electric shock fire hazard and will void the warranty Please record your model and serial numbers below for future reference model and serial numbers can be found on the model and serial number labels of your fireplace Model Number Plate ODEL CAT No Ul ERIAL No STOP NO NEED TO RETURN TO THE STORE Questions with operation or assembly Require Parts Information Product Under Manufacturer s Warranty Contact us at www dimplex com customer_support For Troubleshooting and Technical Support ex OR 4 Toll Free 1 888 DIMPLEX 1 888 346 7539 Monday to Friday 8 00 a m to 4 30 p m EST Please have your model number and product serial number ready See above amp IMPORTANT INSTRUCTIONS When using electrical appliances basic precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Q Read all instructions before using the Convex In Stud fireplace 2 The heater is hot when in use To avoid burns do not let bare skin touch hot surfaces The trim around the heater outlet becomes hot during heater operation Keep combustible materials such as furniture pillows bed
6. this position the built in remote control is by passed The position is for operating the unit with the provided remote control When in position the unit is operated with the ON and OFF buttons of the remote control When the switch is in the center position the unit is off B Heater On Off Switch AZ The Heater On Off Switch supplies power to the heater fan and the heater element When the switch is in the ON position the heater operates if the thermostat calls for heat C Heater Thermostat Control To adjust the temperature to your individual requirements turn the thermostat control upward all the way to turn on the heater When the room reaches the desired temperature turn the thermostat knob downward until you hear a click Leave in this position to maintain the room temperature at this setting For additional heat turn upward until you hear the click again and the heater will turn on D Top Light Dimmer Control The top Top Light Dimmer Control controls the brightness of the top accent light that is used to illuminate the pebbles 14 www dimplex com Operation Resetting The Temperature Cutoff Switch Should the heater overheat an automatic cut out will turn the fireplace off and it will not come back on without being reset It can be reset by switching the 3 Position Switch to OFF and waiting five 5 minutes before switching the unit back on A CAUTION If you need to contin
7. which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device www dimplex com Quick Reference Guide Before using the In Stud fireplace verify e Are the circuit breakers for the unit on e Are the light bulbs loose to check follow the instructions for replacing the light bulbs under the maintenance section of this manual 2 The heater may emit a slight harmless odor when first used This odor is a normal condition caused by the initial heating of internal heater parts The information regarding the model of your unit can be found on the model and serial number plate located on the side of the unit See Page 3 for an illustration on how to locate the rating plate 2 Fireplace Installation NOTE A15 Amp 120 Volt circuit is required A dedicated circuit is preferred but not essential in all cases A dedicated circuit will be required if after installation the circuit breaker trips or the fuse blows on a regular basis when the heater is operating Additional appliances on the same circuit may exceed the current rating of the circuit breaker WARNING Ensure the power cord is not installed so that it is pinched or against a sharp edge
8. alified personnel where required by law 1 Leave the frame uninstalled from the fireplace chassis until step 13 2 Prepare a wall opening Ensure Glass Assembly pe brackets engage hooks on fireplace by sliding Glass Assembly towards fireplace and then down Bea Secure Glass Assembly with the four 4 supplied self tapping screws SEN www dimplex com ZN Fireplace Installation following the dimensions shown in Figure 5 Note that a 4 102 mm minimum depth including the thickness of dry wall is required Make sure there is enough clearance for the cable coming out from the bottom of the fireplace NOTE Where there are close tolerances involved in wall building or applications which require a great degree of precision we recommend that the product itself be used to make the actual measurements for the wall opening Dimplex North America will not be responsible for inaccuracies in the design or manufacture of enclosures WARNING Ensure method of installation does not obscure the air intake slots on top of unit in any manner 44a Figure 5 Keep a minimum of a 4 102 mm clearance from top of unit to any surface or material 3 Wire a dedicated properly fused circuit with 120 Volt 15 Amp rating Allow up to 8 2 44 m of service cable for connecting power supply to junction box on fireplace when installing after finishin
9. ass Cleaning The front glass is cleaned in the factory during the assembly operation During shipment installation handling etc the front glass may collect dust particles these can be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks the glass can be cleaned with a damp cloth The glass should be completely dried with a lint free cloth to prevent water spots To prevent scratching 17 Gi Warranty Products to which this limited warranty applies This limited warranty applies to newly purchased Dimplex fireplaces and surrounds mantels and trims This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory Nunavut or Northwest Territories or in any of the 50 States of the USA and the District of Columbia except for Hawaii and Alaska This limited warranty applies to the original purchaser of the product only and is not transferable Products excluded from this limited warranty Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner purchaser Products purchased in Yukon Territory Nunavut Northwest Territories Hawaii or Alaska are not covered by this limited warranty Products purchased in these States provinces or territories are sold AS IS without warranty or condition of any kind including without limitation any implied warranties or conditions of merchantability or fitne
10. ding papers clothes and curtains at least three 3 feet 0 9 m from the front of the unit 3 Extreme caution is necessary when any heater is used by or near children and whenever the unit is left operating and unattended Always disconnect power to the fireplace when not in use for extended period of time 5 Do not operate with a damaged cord or plug for units supplied with a cord or if the heater has malfunctioned or if the fireplace has been dropped or damaged in any manner Contact Dimplex Customer Services at 1 888 346 7539 immediately Do not use outdoors D Never locate heater where it may fall into a bathtub or other water container Do not run the cord under carpeting for units supplied with a cord Do not cover cord with throw rugs runners or the like Arrange cord away from traffic area and where it will not be tripped over To disconnect the unit turn the controls off and then remove the plug from the outlet or switch off at main power supply panel if the unit is hard wired Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire or damage to the heater D To prevent a possible fire do not block air intake or exhaust in any manner 2 All electrical heaters have hot and arcing or sparking parts inside Do not use in areas where gasoline paint or flammable liquids are used or stored or where t
11. esponsible for IN NO EVENT WILL DIMPLEX OR ITS DIRECTORS OFFICERS OR AGENTS BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY WHETHER IN CONTRACT IN TORT OR ON ANY OTHER BASIS FOR ANY INDIRECT SPECIAL PUNITIVE EXEMPLARY CONSEQUENTIAL OR INCIDENTAL LOSS COST OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE MAINTENANCE USE OR INABILITY TO USE THE PRODUCT EVEN IF DIMPLEX OR ITS DIRECTORS OFFICERS OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES COSTS OR DAMAGES OR IF SUCH LOSSES COSTS OR DAMAGES ARE FORESEEABLE IN NO EVENT WILL DIMPLEX OR ITS OFFICERS DIRECTORS OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES COSTS OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER How State and Provincial law apply This limited warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty 19 e Replacement Parts Front Glass VCX1525 cri edia eee 5901170100RP KE UI WEE 5901170200RP Flicker Meter secs eee 28S eA Pals ead wie Dae bee 2000210300RP Flicker ROG WEE 5901110100RP
12. f times you will need to open the unit to replace light bulbs Light Bulb Requirements Quantity of two 2 60 Watt chandelier or candelabra bulbs with E 12 small socket base 120 Volt Do not exceed 60 Watt per bulb Bulb Replacement Instructions Q Disconnect power supply to the fireplace either by unplugging the fireplace or switch off at the breaker panel 2 Remove glass assembly Remove the screws securing the glass assembly on the chassis Figure 4 3 Hold on to the glass assembly with both hands then lift the whole assembly straight up to remove Figure 11 Remove the two 2 screws securing the light block as shown in Figure 13 then remove the light block Reach in and turn the burnt bulb s counterclockwise to remove Replace with new bulbs Figure 12 Glass assembly Lift to be remove ES EE www dimplex com Be Maintenance Figure 13 do not use abrasive cleaners or spray liquids on the glass surface Bed Fireplace Surface a e Cleaning DI To remove fingerprints or other marks the exterior finish can be Light cleaned with a damp cloth with Blog mild detergent The surface should be completely dried with A a lint free cloth to prevent water i spots To prevent scratching do not use abrasive cleaners or spray liquids J on any surface 2 Reassemble light block and glass assembly in reverse order Gl
13. g wall A CAUTION Use a two 2 conductor non metallic sheath cable with ground wire three 3 wires total for the incoming power supply on fireplace inserts Use the appropriate wire to meet local and national electrical codes for rated power consumption 4 Remove the outer jacket and strip the individual conductor from the end 5 Loosen the screw securing the junction box cover and remove the cover 6 Take the cables out from the junction box loosen the two 2 wire nuts and remove the cord set Figure 6 7 Route the power supply wire through the knockout on supplied alternative junction 11 ZN Fireplace Installation box cover and secure with a wire clamp not supplied Figure 7 8 Connect the black wire live from the unit to the black wire from power supply Figure 7 9 Connect the white wire neutral from the unit to the white wire from power supply Figure 7 10 Connect the green wire ground from the unit to the green wire from power supply Figure 7 11 Place all connectors inside the unit and secure the junction box cover to unit Ensure that the cable clamp grips only the jacket of service cable NOTE All wiring must be completed prior to installing the unit into the wall 12 Place unit in position in the opening push straight in and attach unit to studs using No 10 fasteners not White wire N Fireplace Junction Black wire L Green
14. he unit will be exposed to flammable vapors 4 www dimplex com amp IMPORTANT INSTRUCTIONS 3 Do not modify the fireplace Use it only as described in this manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons This unit may have a polarized plug one blade is wider than the other The plug will fit in a polarized outlet only one way If the plug does not fit fully in the outlet reverse the plug If it still does not fit contact a qualified electrician to install the proper outlet 5 Do not change the plug in any way Avoid the use of an extension cord Extension cords may overheat and cause a risk of fire If you must use an extension cord the cord must be No 14 AWG minimum size and rated no less than 1875 Watts Do not burn wood or other materials in the fireplace D Do not strike the glass front Always use a certified electrician for build in hard wired installation Always use properly grounded fused and polarized outlets Disconnect all main power supply unplug the unit or switch off at main service panel before performing any cleaning maintenance or relocation of the unit 27 Do not operate the fireplace without the glass assembly and or frame 22 When transporting or storing the unit and cord keep in a dry place free from excessive vibration and store so as to avoid damage 23 Do not put combustible material li
15. ial Road Cambridge Ontario Canada N1R 7G8 Please have proof of purchase catalogue model and serial numbers available when calling Limited warranty service requires a proof of purchase of the product What Dimplex will do in the event of a defect In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during the 12 month limited warranty period you have the following rights 18 www dimplex com Gi Warranty e Dimplex will in its sole discretion either repair or replace such defective product or part without charge If Dimplex is unable to repair or replace such product or part or if repair or replacement is not commercially practicable or cannot be timely made Dimplex may in lieu of repair or replacement choose to refund the purchase price for such product or part This limited warranty does not entitle the purchaser to on site or in home services On site or in home services may be performed at the purchaser s specific request and expense at Dimplex s then current rates for such services e Dimplex will not be responsible for and the limited warranty services shall not include any expense incurred for installation or removal of the product or part or any replacement product or part or any labour or transportation costs Such costs shall be the purchaser s responsibility What Dimplex and its dealers and service agents are also not r
16. quid or small articles such as sand inside glass assembly CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN NO USER SERVICEABLE PARTS INSIDE SAVE THESE INSTRUCTIONS amp IMPORTANT INSTRUCTIONS WARNING Remote control contains small batteries Keep away from children If swallowed seek medical attention immediately ZA WARNING Do not install battery backwards charge put in fire or mix with used or other battery types may explode or leak causing injury NOTE Changes or modifications not expressly approved by the party responsible for compliance could void user s authority to operate the equipment amp CAUTION This equipment has been tested and found to comply with the limits for Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to
17. ss for a particular purpose and the entire risk of as to the quality and performance of the products is with the purchaser and in the event of a defect the purchaser assumes the entire cost of all necessary servicing or repair What this limited warranty covers and for how long Products covered by this limited warranty have been tested and inspected prior to shipment and subject to the provisions of this warranty Dimplex warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product The limited 12 month warranty period also applies to any implied warranties that may exist under applicable law Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to the purchaser What this limited warranty does not cover This limited warranty does not apply to products that have been repaired except by Dimplex or its authorized service representatives or otherwise altered This limited warranty does further not apply to defects resulting from misuse abuse accident neglect incorrect installation improper maintenance or handling or operation with an incorrect power source What you must do to get service under this limited warranty Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1 888 DIMPLEX 1 888 346 7539 or 1367 Industr
18. uously reset the heater disconnect power and call Dimplex customer service at 1 888 DIMPLEX 1 888 346 7539 Remote Operation The fireplace is supplied with an integrated on off remote control NOTE Ensure that the fireplace 3 Position Switch is set to the remote control setting To operate push the ON button to turn fireplace on push the OFF button to turn the fireplace off Battery Replacement Figure 11 To replace the battery Slide battery cover open on the remote control 2 Install one 1 12 Volt A23 battery in the battery holder 3 Close the battery cover Figure 11 Battery ZC Battery must be recycled or disposed of properly Check with your Local Authority or Retailer for recycling advice in your area 15 oe Maintenance amp WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire electric shock or damage to persons Light Bulb Replacement Turn unit off allow at least five 5 minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin Light bulbs need to be replaced when you notice a dark section of the flame There are two 2 bulbs which generate the flames Tool Requirements Philips screw driver Helpful Hints It is a good idea to replace all light bulbs at once if they are close to the end of their rated life Group replacement will reduce the number o
19. wire G Figure 6 Figure 7 White wire N 120 V Power Black wire L Supply Breaker Panel Green wire G www dimplex com ZN Fireplace Installation Figure 8 Add wood screws here Figure 9 Top Bracket i e re included Figure 8 13 Attach supplied wall cover brackets to the top and the bottom of fireplace to cover the gap on the dry wall Figure 9 14 Attach fireplace frame as shown in Figure 4 Bathroom Installation This firebox must be protected by a GFI receptacle or circuit for bathroom use If receptacle is used it must be readily accessible This unit is an electrical appliance that is not watertight and must be installed as to prevent water from entering the unit to prevent electrical shock This unit must be installed away from showers tubs etc Never locate fireplace where it may fall into a bathtub or other water containers Keep towels and other combustible materials three 3 feet 0 9 m away from the bottom of the unit 13 Operation Figure 10 H Top Light Dimmer M Thermostat B Heater On Off Switch 3 Position Switch The controls are located on the right hand side of the fireplace Figure 10 A 3 Position Switch The switch has two ON positions marked with and ON The ON position is for manual operation In
20. xX Dimplex Better solutions through innovation Owner s Manual Model VCX1525 VCX1525 WH a IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to install or use this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage To view the full line of Dimplex products please visit www dimplex com 7209350100R04 Table of Contents Welcome amp Congratulations 3 A IMPORTANT INSTRUCTIONS 4 Quick Reference Guide 7 pa Fireplace Installation 0 6 00 NEE ANEN EE E 7 Operation 14 fe WMAINIENANCSs EE EE vere ee esos 16 Gi Warranty At AE EE SE EE a aaa ee 2 18 Replacement EE 20 Always use a qualified technician NOTE Procedures and or service agency to repair this techniques that are fireplace considered important enough to emphasize A CAUTION Procedures and techniques which if not carefully followed will result in damage to the equipment WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death 2 www dimplex com CU Welcome amp Congratulations Thank you and congratulations for choosing to purchase an electric fireplace from Dimplex the world leader in electric fireplaces Please carefully read and

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