Bissell BGCOMP9H Use and Care Manual
Contents
1. Grounded Outlets WARNING Improper connection of the equipment grounding conductor can result in a risk of electrical shock Check with a qualified electrician or service person if you aren t sure if the outlet is properly grounded DO NOT MODIFY THE PLUG If it will not fit the outlet have a proper outlet installed by a qualified electrician This appliance is designed for use on a nomi nal 120 volt circuit and has a grounding attachment plug that looks like the plug in the drawing above Make certain that the appliance is connected to an outlet hav ing the same comeuiancs as the plug No plug adapter should be used with this appliance 855 544 7336 Product view Cord Cord Telescoping On Off Switch gn Suction Power Switch Brush Control Combo Floor Tool www bissellcommercial com 855 544 7336 Assembly 2 10 Unlock the vacuum cover from the base of the vacuum to confirm a bag is in place To insert a new bag Open the bag and make sure to pull on the sides of the bag to puff it up Slide the cardboard tag on the bag into the slots within the canister until bag is secure Insert the end of the hose into the vacuum intake and turn it clockwise to secure the hose Attach the extension wand to the opposite end of the hose Extend the wand by pushing on the yellow button on the wand and pulling the extension out Attach the preferred accessory tool to the e2. Grand Rapids Michigan All rights reserved Printed in China Part Number 120 4358 Rev 4 11 Visit our website at www bissellcommercial com 12 www bissellcommercial com 855 544 7336
3. a new filter cartridge in and lock by rotating the yellow knob Open the canister by unlocking the vacuum cover to expose the inside of the vacuum To clean filter slide off the permanent motor filter and vacuum filter off with a different vacuum To replace the filter align the four notches on the motor filter with the notches in the motor housing Push filter down until its resting on motor housing DO NOT WET THE MOTOR FILTER Slide disposable motor filter off and replace with new filter DO NOT USE THE VACUUM IF MOTOR FILTER IS NOT INSTALLED www bissellcommercial com 855 544 7336 Troubleshooting Low Suction Possible causes 1 Dust Bag is Full 2 Wand is not installed properly Poor Pick Up Possible causes 1 Brush not adjusted to the proper height 2 Brush is worn out Vacuum motor is not working Possible causes 1 Vacuum is not plugged in 2 Electrical outlet doesn t work 3 Vacuum hose may be clogged No Suction Possible causes 1 Vacuum is not plugged in 2 Vacuum hose is clogged A WARNING To reduce the risk of fire electric shock or injury turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting Remedies 1 Replace Dust Bag 2 Secure the wand properly to ensure no air leaks Remedies 1 Adjust the height adjustment to confirm you re at the right carpet height 2 Brush might need to be replaced Remedies Check fo
4. Bissell es BigGreen Commercia BGCOMP9H USER S GUIDE 2 Thank You 3 Safety Instructions 4 Product View 5 Assembly 6 Operations 7 8 Maintenance and Care 9 Troubleshooting 10 Replacement Parts 11 Warranty 12 Customer Service Thanks for buying a BISSELL Commercial Canister Vacuum Thanks for buying a BISSELL Commercial Canister Vacuum BGCOMP9H We re glad you purchased a BISSELL Commercial Canister Vacuum BGCOMPOH Everything we know about floor care went into the design and construction of this complete high tech commercial cleaning system Your BISSELL Commercial Canister Vacuum BGCOMPY9H is well made and we back it with a limited one year warranty We also stand behind it with a knowledgeable dedicated Customer Service department so should you ever have a problem you ll receive fast considerate assistance My great grandfather invented the floor sweeper in 1876 Today BISSELL is a global leader in the design manufacture and service of high quality commercial products like your Commercial Canister Vacuum BGCOMP9H Thanks again from all of us at BISSELL An or J Kero Mark J Bissell Chairman President amp CEO 2 www bissellcommercial com 855 544 7336 IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance basic precautions should be observed including the following READ ALL INSTRUCTIONS BEFORE USING YOUR COMMERCIAL UPRIGHT VACUUMBG 78 Always connect to a polarized outl
5. SE PRICE OF THE PRODUCT Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE Some states do not allow limitations on how long an implied warranty last so the above limitation may not apply to you 11 www bissellcommercial com 855 544 7336 BIssELL customer Service For information about repairs or replacement parts or questions about your warranty call BISSELL Customer Service 1 855 544 7336 Monday Friday 8 a m 5 p m ET Or write BISSELL Business Ventures LLC PO Box 3606 Grand Rapids MI 49501 ATTN Customer Service Or visit the BISSELL website www bissellcommercial com When contacting BISSELL have model number of cleaner available Please record your Model Number Please record your Purchase Date NOTE Please keep your original sales receipt It provides proof of purchase date in the event of a warranty claim See Warranty on page 11 for details Bissell BigGreen Commercial 2011 BISSELL Business Ventures LLC
6. ce by E mail tele phone or regular mail as described below Limited one Year Warranty Subject to the EXCEPTIONS AND EXCLUSIONS identified below upon receipt of the product BISSELL Business Ventures LLC will repair or replace with new or remanufactured components or preaucte at BISSELL s option free of charge from the date of purchase by the original purchaser tor one year any defective or malfunctioning part See information below on If your BISSELL product should require service This warranty does not apply to fans or routine maintenance components such as filters belts or brushes Damage or malfunction caused by negligence abuse neglect unauthorized repair or any other use not in accordance with the user s guide is not covered If your BISSELL product should require service Contact BISSELL Customer Service to locate a BISSELL Authorized Service Center in your area If you need information about repairs or replacement parts or if you have questions about your warranty contact BISSELL Customer Service Website www bissellcommercial com Or Call BISSELL Customer Service 1 855 544 7336 Monday Friday 8 a m 5 p m ET Or Write BISSELL Business Ventures LLC PO Box 3606 Grand Rapids MI 49501 ATTN Customer Service BISSELL BUSINESS VENTURES LLC IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT BISSELL S LIABILITY WILL NOT EXCEED THE PURCHA
7. et left slot is wider than right Unplug from outlet when not in use and before conducting maintenance A WARNING To reduce the risk of fire electric shock or injury E Do not modify the polarized plug to fit a non polarized outlet of extension cord Do not leave vacuum cleaner unattended when it is plugged in Unplug from outlet when not in use and before servicing Do not use outdoors or on wet surfaces Do not allow children to operate vacuum cleaner or use as a toy Close attention is necessary when used by or near children Do not use for any purpose other than described in this User s Guide Use only manufacturer s recommended attachments Do not use with damaged cord or plug f appliance is not working as it should has been dropped damaged left outdoors or dropped into water have it repaired at an authorized service center Do not pull or carry by cord use cord as a handle close a door on cord or pull cord around sharp edges or corners Do not run appliance over cord Keep cord away from heated surfaces opening blocked keep openings free of dust lint hair and anything that may reduce air flow Keep hair loose clothing fingers and all parts of body away rom openings and moving parts Turn off all controls before plugging or unplugging vacuu cleaner Use extra care when cleaning stairs Do not pick up flammable materials lighter flui gasoline kerosene etc or use in the presence of explos
8. ive liquids or vapors E Do not pick up toxic material chlorine bleach ammonia drain cleaner etc Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint paint thinner some moth proofing substances flammable dust or other explosive or foxic vapors E Do not unplug by pulling on cord To unplug grasp the plug not the cord E Do not handle vacuum cleaner or plug with wet hands E Do not put any object into openings Do not use with any i EE E E O www bissellcommercial com Do not pick up hard or sharp objects such as glass nails screws coins etc Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use without filters in place Use only on dry indoor surfaces Keep appliance on a level surface Do not carry the vacuum cleaner while it is running SAVE THESE INSTRUCTIONS THIS MODEL IS FOR COMMERCIAL USE GROUNDING INSTRUCTIONS This appliance must be connected to a grounded wiring system If it should malfunction or break down grounding rovides a safe path of least resistance for electrical current reducing the risk of electrical shock The cord for this appli ance has an equipmentgrounding con ductor and a grounding plug It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances S
9. make sure vacuum is plugged in properly Check electrical source Check to make sure the vacuum button is ON Check for any air flow obstructions Remedies 1 Check to make sure vacuum is plugged in properly 2 Check for clog in hose Other maintenance or service not included in the manual should be performed by an authorized service representative Thank you for selecting a BISSELL product Please do not return this product to the store For any questions or concerns BISSELL is happy to be of service Contact us directly at 1 855 544 7336 www bissellcommercial com 855 544 7336 Replacement parts 203 7858 203 7859 203 7860 203 7861 203 7862 203 7863 203 7864 203 7867 203 7868 woONXAMRWN tem Part No Part Name Disposable Paper Bag Combo Floor Tool Upholstery Tool Crevice Tool Dusting Brush Telescoping Wand Vacuum Hose Assembly Pre Motor Filter Post Motor Filter For a complete list of replacement parts for your BISSELL Commercial canister vacuum please visit www bissellcommercial com or contact BISSELL Customer Service at 1 855 544 7336 10 www bissellcommercial com 855 544 7336 Warranty BISSELL Commercial Canister Vacuum This warranty gives you specific legal rights and you may also have other rights which may vary from state to state If you need additional instruction regarding this warranty or have questions regarding what it may cover please contact BISSELL Customer Servi
10. nd of the extension wand by placing the small end of the extension wand into the accessory fool Please note the accessory tools can be used without the extension wand and by attaching directly to the end of the hose The crevice tool stores onboard below the power cord wrap Locate the yellow power cord and plug one end into the socket located at the top of the machine near the handle Place a section of the plug underneath the small clamp near the handle Place a small section of the cord about 4 5 inches from the unit into the cord lock If you are ready to vacuum plug cord into electrical outlet and turn vacuum on To adjust the power level of the vacuum from normal to low flip the switch next to the on off switch on the top of the vacuum 11 Use cord wrap on back of the vacuum if you are storing the vacuum www bissellcommercial com ATTENTION Some Berber carpets have a tendency to fuzz with wear Repeated strokes in the same area with an ordinary vacuum or deep cleaner ma aggravate this condition 855 544 7336 Operations Operating instructions 1 Confirm that a bag is properly installed in the vacuum Reference 2 3 in the Assembly section to insert a new bag 2 Locate the accessory you would like to use and attach to the end of the hose or the end of the extension if you choose to attach this as well 3 To make the vacuum stable so it doesn t roll on its wheels tip the unit on i
11. ts side so it rests on the cord wrap The cord wrap will support the unit so it doesn t tip over or move while you use the vacuum 4 Plug the end of the cord into an electrical outlet 6 www bissellcommercial com 855 544 7336 Maintenance and care Removing and Replacing Dirt Bag A WARNING 1 Unlock the vacuum cover from the base of the vacuum To reduce the risk of fire electric hock or injury t 2 Remove the hose from the intake of the vacuum OFT S d dee cat log fro electrical outlet before performing 3 Take the sides of the vacuum bag and fold maintenance or troubleshooting the ends together Pull on the cardboard tag which will seal the bag 4 To insert a new bag Open the bag and make sure to pull on the sides of the bag to puff it up 5 Slide the cardboard tag on the bag into the slots within the canister until bag is secure To Adjust the Suction Power and Noise level 1 The Suction power Noise level button is located next to the on off switch on top of the vacuum 2 Push if you would like to increase or decrease suction power which will also increase or decrease the volume of the vacuum www bissellcommercial com 855 544 7336 Maintenance and care How to replace the Exhaust Filter s How to Replace or Clean the Motor Filter Unlock the filter lock by rotating the yellow knob located near the cord wrap Pull on the black exhaust filter to remove Replace by sliding
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