JELD-WEN THDJW143300076 Use and Care Manual
Contents
1. Lite A framed opening in the glass within a sash or door panel frequently used in reference to glass divided by a grid into multiple smaller openings Rail The horizontal piece of a sash or panel Sash Panel An assembly comprised of stiles vertical pieces rails horizontal pieces and the window or patio door s glass Seal Failure The airtight seal between two panes of an insulating glass unit has broken and is usually discovered when excess moisture fogs the inside of the glass panes Side Jamb The vertical frame member on either side of the window or patio door Sill The bottom horizontal frame member of a window Sill Track The track on the sill of a sliding gliding window or patio door that guides the sash as it opens and closes Slider A window with one or more sashes that slide horizontally Stile The vertical piece of a sash or panel Weatherstrip A strip of material that covers the joint between two separate parts of a window or patio door and is used to prevent rain snow and cold air from entering Weep Hole The visible exit or entry part of a water drainage system used to drain water out of a window unit 12 RELIABILITY for real life pa JELD WEN WINDOWS amp DOORS INSPECTION CHECKLIST INSPECTION DATE EXTERIOR NOTES e Paint Cladding O Dirty O Cracks scratches blisters other damage e Sealant Joint O Cracks voids other damage O Deterioration loss of adhesion e2. Some windows have opening control devices installed to help prevent falls while allowing full operation when manually released Know how to operate these devices before an emergency occurs Window insect screens are not security devices and will not prevent a child or anyone from falling through Never mix cleaners or solvents This may be dangerous as well as ineffective Use help when working with a large window sash or patio door panel to avoid injury Use proper safe equipment and precautions when cleaning and servicing the exterior side of windows above ground level If using commercial cleaning or finishing products or solvents carefully read and follow safety instructions warnings cautions and disposal instructions on manufacturer s labels Wear appropriate safety gear e g clothing goggles gloves and provide plenty of ventilation Immediately clean spills Most solvents are flammable and or toxic and must be handled with extreme care Do not use near open flame sparks or electrical motors NEEDED MATERIALS amp TOOLS MATERIALS Baby shampoo or mild soap or vinegar and water Several clean soft non abrasive absorbent lint free dry cloths cleaning High quality non abrasive car wax for hardware Appropriate finishing supplies and solvents Commercial glass cleaning products or solvents Non abrasive paste cleaner and baking soda for copper cladding Plastic wrap for label removal Plenty
3. performed by service personnel or at least with additional help Rollers 1 Remove door panel 2 Tip door panel for access to rollers on the bottom 3 Lubricate rollers where the shaft goes through the middle of the wheels with light oil Multi Point Locks 1 Lightly oil multi point lock at each latch point Rollers Key way 2 Spray keyway lock with graphite lubricant RELIABILITY for real life pa A JELD WEN WINDOWS amp DOORS CLEANING WOOD SURFACES amp CLADDING Wood window care includes proper finishing and maintenance of wood and cleaning and caring for metal clad surfaces Bi annual inspections are sufficient for most areas however coastal areas require monthly inspections because of moisture and salt in the air EXPOSED WOOD SURFACES Clean exposed wood surfaces with mild soap and water For stubborn residue or mildew consider lightly sanding and refinishing or contact a paint professional for recommendations Refinish cracks or voids immediately COPPER CLADDING JELD WEN copper clad products and components will naturally change color and appearance over time due to exposure to the environment Depending upon the products specific exposure differences in appearance may occur in the same structure Repair or replacement of products may also result in variations between original and replacement parts JELD WEN is not responsible for any variations in appearan
4. E E apnea eae Een an ee 12 Inspection Checklist ers 222 nee en eee in ees piane 13 WINDOW amp PATIO DOOR PARTS Top Rail Head Jamb Grille Top Rail Frame Head Jamb egy as Check Meeting Upper Operating Stile Side Jamb ide Jam N each Panel Sash Lock a Stationary heii DS zg side Panel Meeting Rail Jamb i Stile T Lower Sash Glazing Glass _W Bottom Rail 7 n sill Sill Bottom Rail H A The advice offered herein can be done by a homeowner with some mechanical aptitude If you are unsure it is recommended that you hire a trained service provider such as a competent and licensed construction contractor or building professional JELD WEN disclaims any and all liability associated with the use and or provision of these instructions Any reliance upon the information or advice is at the risk of the party so relying The information contained herein may be changed from time to time without notification 2011 JELD WEN inc JELD WEN the JW icon Reliability for real life and AuraLast are registered trademarks of JELD WEN inc Oregon USA All other trademarks are the property of their respective owners 10 11 RELIABILITY for real life pa A J ELD WEN WINDOWS amp DOORS PRECAUTIONS SAFETY amp CLEANING RECOMMENDATIONS PRECAUTIONS amp SAFETY
5. of high quality non abrasive car wax 4 Reinstall hardware Tarnish Cleaning Brass Hardware This section does not apply to brass plated hardware The following cleaning and polishing procedure is recommended by a brass hardware company 1 Carefully remove hardware 2 Gently clean with extra fine steel wool No 0000 soaked in light oil or mild soapy water For tough to clean brass hardware a Soak overnight in lacquer thinner or paint reducer b Dry completely c Apply brass polish to dry hardware follow instructions on manufacturer s label d After polishing apply several coats of high quality non abrasive car wax e Prolong finish with follow up wax applications 3 Reinstall hardware Heavy Cleaning Solvents abrasives and other cleaners could cause damage to protective coatings on hardware If the general cleaning procedure is not sufficient call us for recommendations RELIABILITY for real life pa A JELD WEN WINDOWS amp DOORS HARDWARE LUBRICATION Different hardware parts need different types of lubricants Suggested Lubricant Types White or Lithium Grease Protects metal surfaces against corrosion reduces friction and wear on moving parts and is an excellent multi purpose lubricant Light Oil such as 3 in One Use for sliding or rotating joints Graphite spray black carbon powder Use for door lock key ways and hinges Note Use care when applying grap
6. of rags for finishing or painting Wood filler High quality sealant 100 polyurethane if painted and 100 silicone if left exposed RECOMMENDATIONS Do not power wash windows or use a garden hose this can cause seal failure and allow water to enter the structure When cleaning exterior multi story windows begin with the upper story and work down Avoid using metal tools razor blades or other sharp objects and abrasive cleaners They can damage window surfaces scratch glass and remove glass coatings Do not allow aggressive cleaners to come into contact with metal clad or wood surfaces Immediately rinse and dry Do not allow cleaners to puddle or collect at glass edges near glazing materials Avoid cleaning in direct sunlight or in temperatures too hot or too cold Avoid excessive rubbing and over cleaning Do not scour Clean and rinse one area at a time Clean twice a year monthly in coastal areas or when dirty After market tints and films are not recommended as they may cause damage to the glass and or sealant TOOLS Soft bristle brush Spray bottle Sponge Plastic putty knife for paint or label removal Metal putty knife or paint scraper Brushes small and large Wire brush Sanding block with medium and fine sandpaper Tack cloth Drop cloth Thin wire RELIABILITY for real life pa A JELD WEN WINDOWS amp DOORS BASIC INSPECTIONS amp MAINTENANCE INSECT SCREENS 1 Insp
7. the sandpaper facing the direction of travel an open edge is more likely to catch under a sliver of wood and lift it US FINISH WINDOW OR PATIO DOOR 6 Apply sufficient sealant caulk to joints where wood parts come together to prevent moisture access 100 silicone if left exposed 100 polyurethane if painted Thoroughly remove dust from wood surface finish will not adhere properly to unclean surface with a vacuum tack cloth or damp rag If necessary use paint thinner to clean oil wax or grease Do not use compressed air because moisture in air could cause water spotting Apply finish applications in multiple light coats Apply at least two top coats of paint over primer or high grade clear coat over stain Apply material evenly and follow label instructions for time between coats Consult a local paint professional when staining pine and other soft woods for methods to minimize uneven stain appearance or for any other finishing problems Note Do not finish hardware or other non wood parts such as hinges jamb liners or locks If finishing products do come into contact with these parts immediately wipe with a clean rag 1 IF painting apply primer two coats for damaged areas to all exposed wood surfaces including top and bottom of sash and let dry thoroughly IF staining apply stain as desired More stain will result in a darker finish less stain in a lighter finish 2 After primer stain is dry apply top coa
8. to complete the project PREPARE DOUBLE HUNG SASH On double hung windows the moving sash stile edges that come in contact with the jamb liners need to be sealed not painted The sealer should be a high quality waterproofing product applied to the sash edge to adequately seal the wood while not causing operational problems Minimize the film thickness on the sash edge Sash stile edges that have weatherstrip and do not come in contact with the side jamb or jamb liner may be painted the same as the rest of the window PREPARE PHANTOM SCREEN Non Removable Screen Tracks Casement amp Awning Windows 1 Open window Housing 2 Remove the housing cover cover by tilting the cover upward to detach from the housing Once cover detaches carefully pull away Fixed screen track 3 Reattach housing cover once stain is thoroughly dried Removable Screen Tracks Double Hung amp Horizontal Gliding Windows 1 Grip lower end of the screen track 2 Applying even steady pressure carefully pull the track until it releases from its holding clip Holding clip 3 Continue pulling bottom of track until it is 6 inches away from the stile Screen track 4 Tilt track toward you and pull down and away from housing cover 5 Repeat steps 1 4 to remove remaining track 3 PREPARE WOOD SURFACE Proper wood surface preparation is essential before finishing Clear coat refinishing may var
9. Glass O Dirty O Scratched cracked other damage e Weatherstrip O Missing or loose O Tears cracks other damage O Brittle gummy discolored O No bounce back e Insect Screen O Dirty O Missing or loose O Mesh damaged or loose e Gutters O Dirty O Damaged O Missing INTERIOR e Paint or Finish O Dirty O Scratched cracked other damage e Glass O Dirty O Moisture between Panes insulating glass only e All Product Hardware O Dirty or damaged O Discolored or tarnished O Problems with sash locks Casement Awning Windows O Operators working properly O Operators need lubrication Double Single Hung Windows O Jamb liners damaged O Sash balances fail to hold properly O Problems with sash tilt latches O Problems with cam pivots Sliding Gliding Windows O Track dirty Patio doors O Track dirty Problems with rollers Problems with locks ood Locks or hinges need lubrication 11 567 05 08 SB 5M
10. JELD WEN CARE amp MAINTENANCE WINDOWS amp DOORS Wood Windows amp Patio Doors CMO003 This guide provides important information that will help keep wood windows and patio doors looking beautiful and operating smoothly for many years while maintaining warranty coverage Regular inspections and minor maintenance are the best ways to keep these products in good condition Do It Yourself Technician Q O E INTRODUCTION For optimal performance new wood products should be finished or painted as soon as possible after installation Finishing is necessary because by nature wood is porous Painting and finishing seals porous surfaces maintains protects and enhances the beauty of the product by keeping it less susceptible to debris and easier to clean Keeping wood properly finished is the first step in effective maintenance TABLE OF CONTENTS CONTACT US Precautions and Safety 0 0 0 0 cece eee eee 2 For questions feel free to contact us by phone or email Needed Materials amp Tools 0 0 0 0 cece eee eee 2 e Email customerserviceagents jeld wen com Basic Inspections amp Maintenance 22000 3 e Phone 1 800 JELD WEN 1 800 535 3936 Cleaning Glass s cscccc eciae eka a eee Se ne tena ade ene 4 Hardware Cleaning amp Lubrication 5 Cleaning Wood amp Cladding 00000 8 Finishing amp Refinishing 00 0 c cece eee eee 9 GIOSSANY ae cree
11. TERS amp OVERHANGS Gutters and overhangs protect windows from excess exposure to water Clear at least once a year Some window sashes may be manipulated for easier access to the exterior surface If not done properly there is a risk of product damage and or personal injury Review all safety information and complete instructions in the appropriate product guide before beginning the cleaning process Custom and premium wood products are available with optional Neat glass Neat glass stays cleaner longer with less maintenance and needs no manual activation Visit www cardinalcorp com for more information GENERAL CLEANING Prepare cleaning solution 1 tsp baby shampoo to one gallon of water or 1 1 2 cups vinegar to one gallon of water 1 Rinse surface with clean water from top to bottom 2 Clean with mild soap and water and sponge or soft brush with uniform pressure horizontally then vertically 3 Promptly rinse thoroughly with clean water sponging while rinsing may be helpful do not allow cleaning solution to dry on the surface or collect and puddle 4 Wipe dry with lint free dry cloth 5 If necessary repeat steps above until clean 6 Dry window frame and sill with separate cloth LABEL REMOVAL Slowly peel from one corner If label tears or sticks moisten with soapy water and gently scrape with plastic putty knife Stubborn labels can be soaked with soapy water and covered overnight with plastic wrap Gently r
12. ce of copper parts Wear cotton gloves during installation or servicing to avoid fingerprints on copper surface If fingerprints do occur and the following recommendations for cleaning do not remove them call us for assistance Maintenance amp Cleaning To maintain an aged look no maintenance is required except for occasional cleaning of surface debris with mild soap and water For heavier cleaning follow the same cleaning instructions for aluminum cladding Do not use any solvents or cleaners that contain ammonia salts or oxides Oxidation Removal For a shiny non oxidized copper appearance try removing the oxidation with a baking soda water solution A non abrasive paste cleaner may also work Always test in an inconspicuous area first and read the manufacturer s label for instructions ALUMINUM CLADDING Aluminum cladding offers durability and excellent resistance against cracking blistering and flaking under normal use When properly maintained aluminum clad products will remain attractive for many years Aluminum cladding usually does not require painting or finishing however we offer special touch up paints to repair scratches Please call us to order We do not recommend attempting to paint larger areas due to paint compatibility environmental concerns and the need to disassemble the product for proper finish coverage Clad surfaces exposed to sunlight are subject to chalking which may cause color fading Th
13. d for use with the final top coat FINISHING AURALAST WOOD AuraLast wood is not finished any differently than any other wood with one exception JELD WEN does not recommend the use of water based dye stains AuraLast wood is water repellent and as a result the dye cannot penetrate the wood Water based pigment stains however will produce acceptable results AuraLast accepts any high quality paint 1 SELECT MATERIALS amp FINISHING PRODUCTS When preparing to finish or refinish wood products consider the tools and materials you will need for the entire project Listed below are some common painting finishing product types to consider Specific tools or materials may vary Note Areas with extreme climates and corrosive environments coastal and humid areas require specially designed products that offer extra protection Avoid using shellac lacquer or oil and wiping varnish finishes on exterior surfaces They do not meet the resistance characteristics needed for window and patio door products Special Note on Veneered Parts Many interior surfaces are not solid wood but covered with a veneer or thin piece of wood Veneered parts are engineered for enhanced strength warp resistance and surface consistency when accepting paint or stain Many times it will not be obvious if a part is veneered or not Because of the delicate nature of veneer all parts of the wood window should be treated as though they are veneered Finishing ve
14. ect screens for e Cuts scratches or holes e Looseness 2 Replace or repair damaged screens Contact a local supplier for repair or replacement information Note Screens may not be covered under manufacturer s warranty To be sure ask your supplier or distributor Cleaning 1 Remove screen and place screen into tub or shower if indoors on lawn or hard surface if outdoors avoid exposure to dirt 2 Gently spray with water and brush lightly with soft bristle brush until clean For stubborn dirt 1 Gently scrub with soft bristle brush with mild soap and water 2 Rinse clean 3 Reinstall screen Phantom Screens H Phantom Screens mount to the inside of the window and can be retracted when not in use The screen can be pulled down over the window through tracks mounted in the side jambs Phantom Screens require the same type of care and maintenance that conventional screens do However because of the nature of the product they do require some additional special care Use the following guidelines with Phantom Screens e Screens should be retracted into protective storage housing when not in use e Spring loaded systems may retract suddenly e Do not push the mesh to release the magnet or latch e A safety feature releases the side bar if the mesh is lightly bumped e When rolling the screen into the housing ensure the mesh rolls evenly e Retracting the product with creases in the screen ca
15. emove with plastic putty knife PAINT REMOVAL 1 Soak dried latex paint drips with warm water and baby shampoo solution 2 Wipe with damp cloth or sponge If needed 3 Scrape gently with plastic putty knife Repeat soak and scrape 4 Repeat if necessary Note For oil based paint drips consult a paint professional RELIABILITY for real life pa A JELD WEN WINDOWS amp DOORS CLEANING GLASS CONTINUED STUBBORN STAIN REMOVAL Commercial glass cleaning products may be necessary e Apply small amount directly to the stain Avoid spilling or dripping down the glass e Some persistent stains may need higher strength cleaning solutions that contain active ingredient chemicals such as denatured alcohol or acetone Special care must be taken when using these types of cleaners e For oil and grease try baking soda and water or washing soda and water I HARDWARE CLEANING amp LUBRICATION MORE INFORMATION ON GLASS CLEANING e The Glass Association of North America GANA www glasswebsite com e Cardinal Glass Industries www cardinalcorp com Note on Websites Website content is subject to change and should be used for informational purposes only JELD WEN is not responsible for third party information Cleaning and lubrication help to maintain and restore smooth operation to movable parts of windows and patio doors and in most cases offer corrosion protection Always thoroughly clean hardware be
16. ers and lacquer thinner Use with extreme caution Limit contact to one minute e Lacquer thinner e Methyl ethyl ketone MEK Chemical solutions Especially helpful in removing rust and masonry grout or concrete stains Limit contact to five minutes Thoroughly rinse with water Acid solutions are corrosive Mix one part to ten parts water e Sodium hypochlorite solution laundry bleach e Acetic acid vinegar e Hydrochloric acid muriatic acid For more information contact a paint professional RELIABILITY for real life pa a JELD WEN WINDOWS amp DOORS FINISHING amp REFINISHING This is a guideline for painting and finishing wood surfaces on windows and patio doors Consult a paint professional for specific how to instructions and additional materials During manufacturing of primed wood products a waterborne modified acrylic primer is applied for good paint film adhesion and some wood protection during shipping handling and installation If storing before installation place in a dry well ventilated protected area Do not expose to rain extreme humidity and or heat If finishing more than 20 days after delivery after 20 days primers rapidly lose the ability of optimal adhesion to the top coat clean with mild soap and water soft bristle brush and rinse and dry thoroughly Lightly sand the surface and remove all dust with a vacuum or tack cloth Apply an additional coat of primer designe
17. fore lubricating Maintain hardware any time windows are not opening or closing properly or at least bi annually monthly for coastal areas for e Clean dirt debris e Tighten loose screws e Replace damaged hardware PRECAUTIONS The following substances may damage protective hardware finishes Do not use e Vinegar based cleaners e Citrus based cleaners lemon etc e Paint removers e Window cleaners e Brick siding washes e Any other industrial or abrasive cleaners Use caution with silicone based sprays Apply only in small amounts and do not overspray Wipe off excess lubricant to avoid staining and or damage to other window or patio door parts Silicone may cause some hard plastic parts to become brittle and cause problems with finishing or refinishing wood surfaces HARDWARE TYPES Metal hardware offers functionality aesthetic appeal and resistance to corrosion but is not totally corrosion proof Replace corroded hardware Plastic hardware offers high resistance to the elements however over time can deteriorate from ultraviolet light heat cold and chemical exposure Brass hardware has a special protective film to reduce eliminate polishing and requires special care HARDWARE CLEANING General Cleaning 1 Remove hardware for easier cleaning 2 Use mild soap and water on a soft cloth or sponge rinse and wipe dry For stubborn dirt use a soft bristle brush to gently scrub 3 Apply several coats
18. hite to prevent possible staining of parts Spray Silicone Use for slider tracks jamb liners and weatherstrip Note Do not spray directly onto hardware surfaces Spray onto clean cloth to apply Plastic Hardware Most hard plastic hardware parts e g sash retainer latches require periodic cleaning for smooth operation and do not require lubrication Retainer Latch Butt Hinges Note Butt hinges are located on swinging patio doors and some window styles Lubricate hinges with light oil 3 In One oil or equivalent annually or when noisy Casement Awning Hardware Note New operators and hinges are already greased and oiled and should not need lubrication Periodically lubricate operator gear mechanisms with white or lithium grease Grease Here Operator with removable cover Grease Here Oil Here Clean Slide Do not lubricate Single arm operator Dual arm operator pivot point There are two types of operators with gear mechanisms e Removable cover e Non removable cover with the gears reachable through the back Casement Awning Hardware Continued For operators with removable covers Note Some handle styles don t have screws and will just pull off 1 Remove set screw on crank handle with small screwdriver or Allen wrench remove handle 2 Gently remove plastic cover lift from the base 3 Apply grease to gears and oil to joints For operato
19. is is a natural process that occurs over time even with proper maintenance Certain chalking or fading and damage to exterior cladding from acid rain salt air or other corrosive elements may not be covered under the manufacturer s warranty ALUMINUM CLADDING CONTINUED Moderate to Heavy Non Water Soluble Cleaning Some solvents are acceptable for removing heavy soils e g oil grease sealants dried concrete stains tar rust and graffiti See the following Solvent Recommendations After using solvents clean area with mild soap and water to remove traces of remaining solvent Note Do not use solvent on painted surfaces other than metal cladding or damage may result Solvent Recommendations For Aluminum Cladding Caution Do not allow petroleum based products to come in contact with hardware and weatherstrip Do not use acetone and paint removers on coated aluminum clad surfaces They may remove coatings These solvents may be used to clean non water soluble debris from coated aluminum clad surfaces Use only in small inconspicuous areas first Alcohols Try these least strong solvents first for non water soluble debris e Denatured alcohol ethanol e Isopropyl rubbing alcohol e Methanol wood alcohol Petroleum solvents and turpentine Especially helpful in removing grease sealants or some caulking compounds e VM amp P naphtha e Mineral spirits e Kerosene e Turpentine wood or gum spirits Ketones est
20. n cause wrinkles e Ensure tracks are kept free of dirt and debris which may cause the screen to perform poorly e Clean the mesh fabric housing tracks and slide bar with mild soap and water and a soft brush Do not use chemicals or pressure washers Allow the mesh to dry before rolling it back up into the housing SASH PANEL INSPECTION e Inspect optional opening control devices for proper operation Contact us if not operating properly e Inspect sash or patio door panel annually monthly for coastal areas e Inspect stiles and rails for damage cracks or splits in wood surfaces dents or scratches to cladding e Immediately repair scratches or cracks in painted or finished surfaces Note For scratches on aluminum clad surfaces call us or your supplier for a paint touch up kit For damage other than scratches call a service technician for assistance e Check glass for cracks If cracked call your local glass supplier for replacement e For insulating glass units look for moisture or fogging between glass panes most likely to occur on cold mornings This may be an indication of seal failure Call us for recommendations e For insulating glass units with grids between the panes verify the grids do not rattle against the glass during operation Some movement is expected but contact us if the grids touch the glass WEEP SYSTEM Some windows and patio doors are designed with weep systems These systems channel wa
21. neered products is the same as finishing solid wood except it is possible to sand through the veneer Components receive a factory finish and should not require further sanding If light sanding is necessary use closed grit 240 or finer FINISHING PRODUCTS There are many different options for painting or staining Visit a local paint store for recommendations on types colors sheens and application methods Many paint stores offer color sample cards you may take home Note Clear finishes are not recommended for exterior surfaces because of the need for extensive annual inspections and maintenance to repair refinish Clear finish application is at the owner s own risk and may result in denial of warranty claims Finishing Product Recommendations Primers e Primers seal wood surfaces and without them a painted wood surface may look flat in porous areas e Some paint manufacturers offer low temperature primers that may still be applied below 50 e Select primer appropriate for the top coat Paints e Use paint designed for exterior interior applications e Avoid dark colored paints They absorb heat from the sun and may crack more easily increasing maintenance Stains amp clear finishes e Stains add and enhance color e Use only solid color stains on exterior surfaces because their high concentration of pigments protects wood against sun damage The natural wood color and grain is obstructed but the wood texture is
22. r mild soap and water 2 Rinse and dry thoroughly 3 Repeat if necessary Non Water Soluble Cleaning Clean with denatured alcohol on soft cloth Test on inconspicuous area first If denatured alcohol doesn t work 1 Clean with small amount of lacquer thinner on soft cloth Follow all instructions 2 Repeat if necessary 3 Clean with mild soap and water then rinse If unsuccessful consider replacing weatherstrip E CLEANING GLASS Weatherstrip Repair If weatherstrip is loose or falling out of the kerf 1 Carefully remove weatherstrip 2 Apply thin bead of silicone sealant into kerf 3 Reinstall weatherstrip 4 Hold in place with tape for 24 hours 5 Carefully remove tape EXTERIOR SIDING JOINT A proper seal of the joint between the window and the exterior surface of the structure will provide a proper shield from the elements and will keep water and or air from leaking into the home 1 Inspect sealant in the joint for e Cracks e Voids e Deteriorating areas e g loss of adhesion 2 Repair damaged sealant with a best quality sealant Note Do not apply sealant to areas where installer or contractor did not originally seal Seek professional advice from an installer or contractor if unsure When repairing a sealant joint 100 silicone sealant is the most durable but it cannot be painted Use 100 polyurethane sealant if painted Follow sealant manufacturer s instructions for proper application GUT
23. retained e Select a clear finish with resistance to water wear heat solvents and chemicals Without these characteristics the finished product may deteriorate compromising its integrity e Use a clear topcoat containing UV absorbers Exterior finishing products provide extra protection and durability for interior surfaces still exposed to sunlight RELIABILITY for real life pa A JELD WEN WINDOWS amp DOORS 2 Edad 1 Observe weather conditions e Do not attempt painting finishing in wet weather or any extreme environmental conditions e The normal temperature range recommended by paint manufacturers is 50 85 After finish application the temperature should not drop below the minimum for at least four hours Some products have a wider temperature range e The relative humidity should be below 85 Relative humidity can be measured with a hygrometer found at a local hardware store or home center e Paint finish in a location that is well lit but not in direct sunlight and allows plenty of ventilation 2 Check wood moisture content Do not begin project if wood moisture content exceeds 16 Check using a hand held moisture meter should be available at local hardware home improvement or paint store or gently sand the surface with fine grit sandpaper Fine fluffy or powder like dust means the wood is dry but if the sandpaper fills with wood residue the wood is too wet 3 Prepare enough material
24. rs with non removable covers 1 Use a small mirror for a better view of the gears 2 Apply grease oil through back side of operator Casement Awning Rotating Joints Light oil provides lubrication for rotating joints such as hinge pivots Spray lubricants or graphite are acceptable but need frequent application 1 Open window for access to joints 2 Oil as shown Tilt amp Turn Casement Lubricate at the locations shown every five years or when hard to operate Use an acid and resin free grease on the locking pins and keepers and a light oil on hinge points Apply lubrication at the points shown Top Hinge in Tilt Position Bottom Hinge in Turn Position Continued RELIABILITY for real life pa a JELD WEN WINDOWS amp DOORS HARDWARE LUBRICATION CONTINUED Tilt amp Turn Casement Continued Snapper Lock Keeper Slider Tracks amp Jamb Liners Slider tracks or jamb liners can become dirty and difficult to operate Keep clean and lubricate as follows 1 Remove sash es 2 Vacuum track or wipe with a soft cloth 3 Apply spray silicone to dry soft cloth Wipe onto track jamb liner and or weatherstrip Do not apply silicone to wood surfaces or pile fuzzy weatherstrip 4 Reinstall sash es and check operation Patio Door Rollers amp Multi Point Locks Removing patio door panels can be dangerous and should be
25. ter out of the window or door and away from the structure When water does not drain properly to the exterior it could drain to the interior and cause extensive damage For products with weep holes clean as follows 1 Regularly clean sil track with Ay vacuum or wire a thoroughly with damp cloth 2 Pour small amountof PO i i water 1 cup into interior sill track The system is clear if water drains through exterior weep holes If not carefully clear with a thin wire Repeat until water runs clear to the exterior If not successful call a service technician RELIABILITY for real life pa A JELD WEN WINDOWS amp DOORS BASIC INSPECTIONS amp MAINTENANCE CONTINUED WEATHERSTRIP Inspecting and maintaining weatherstrip can help avoid costly structural damage from water leakage and energy loss due to air and or water infiltration Replace weatherstrip that is missing torn cracked brittle discolored gummy or that has no bounce back when pressed down Call us for replacement instructions Precautions e Solvents such as mineral spirits or petroleum based products may damage or dissolve weatherstrip e When using alcohol always test small area first to avoid product damage e Do not allow solvents or silicone to touch wood or clad surfaces around weatherstrip e Do not use abrasives sanders or anything sharp near weatherstrip Light Cleaning 1 Clean with damp cloth o
26. ts to all exposed wood surfaces 3 After the last top coat is completely dry reinstall hardware weatherstrip etc Operational problems may occur if the top coat is not thoroughly dry 4 Reinstall sash or panel Staining Phantom Screens 1 Stain both exterior Housing and interior of left cover and right tracks 2 Stain housing cover located at the top of Hane your window 3 Stain handle being Screen careful not to stain track the mesh screen material 4 Reassemble components in reverse order when staining is complete and thoroughly dried RELIABILITY for real life pa a JELD WEN WINDOWS amp DOORS E cLossary Casement A window with a sash that opens from the side like a door Clad A metal protective shell on the exterior of some wood windows and patio doors Usually aluminum or copper Double Hung A window with an upper and lower sash that slide vertically past each other Egress Hinge A hinge used in conjunction with certain casement windows to allow a wider opening to meet emergency exit requirements Frame The assembly of structural members head sill and jambs used to fasten the window patio door to the structure Insulated Glass Unit A sealed assembly of two or more panes of glass separated by a spacer Jamb Liner A removable balance system that fits into the side jamb Kerf A groove that often holds weatherstrip Keyway The slot in the lock where the key is inserted
27. y depending on the type of finish previously used Mildew stains must be removed before finishing or refinishing Seek professional help if unsure This section covers wood preparation for exterior and interior new and previously finished wood surfaces 1 Remove double hung single hung slider or open casement awning basement sash before finishing Allow the sash to completely dry before reinstalling or closing 2 Remove or protect hardware and other non wood items such as gaskets hinges locks jamb liners and weatherstrip from finishing and or damage Do not allow finishing products to come into contact with these parts 3 Remove all loose peeling flaking or scaling paint without gouging the wood surface 4 Fill all holes gouges scratches dents see following tip or other imperfections with wood putty Note Water based putty can react with screws nails and staples and cause rust stains on the wood surface TIP Use the following method to steam away dents if wood fibers are still intact a Place a drop or two of water on the dent b Let soak c Cover with a wet cloth d Heat with tip of a warm iron e Let dry thoroughly RELIABILITY for real life pa A JELD WEN WINDOWS amp DOORS eum PREPARE WOOD SURFACE CONTINUED 5 Sand smooth with the grain any surface roughness with a cork felt or rubber backed sanding block to avoid uneven depressions in the wood Sand with the folded edge of
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