JELD-WEN THDJW166700597 Use and Care Manual
Contents
1. the slab has been pre hung in the frame Frame The assembly of structural members head sill and jambs used to fasten the door to the structure Insulated Glass Unit A sealed assembly of two or more panes of glass separated by a spacer Kerf A groove that often holds weatherstrip Keyway The slot in the lock where the key is inserted Lite A framed piece of glass within the door slab sidelight or transom Rail The horizontal pieces of a door slab Seal Failure The airtight seal between two panes of an insulating glass unit has broken and is usually discovered when excess moisture fogs the inside of the glass panes Sidelight A se usually rectangular decorative glass component on either side or both sides of a door system Slab The operating part of the door system Stile The vertical pieces of a door slab Sweep The flexible seal material attached to the bottom of the door slab Threshold The bottom component of a door system Transom The decorative glass component installed above the door system Weatherstrip A strip of material that covers the joint between the door slab and frame and is used to help prevent rain snow and air from entering 5 RELIABILITY for real life JY A JELD WEN CARE amp MAINTENANCE WINDOWS amp DOORS Interior amp Exterior Doors JCMO005 E iNsPECTION CHECKLIST INSPECTION DATE EXTERIOR Paint or Finish O Dirty O Cracks scratches blisters fading flaky othe2. JELD WEN CARE amp MAINTENANCE WINDOWS amp DOORS Interior amp Exterior Doors JCM005 This guide provides important information that will help keep wood fiberglass and steel doors looking beautiful and operating smoothly for many years while maintaining warranty coverage Regular inspections and minor maintenance are the best ways to keep these products in good condition Do It Yourself Technician Q O E INTRODUCTION For optimal performance new primed or unfinished products should be finished or painted with an even number of coats on all six sides as soon as possible after installation Finishing is necessary because by nature door construction materials are susceptible to the elements and changes in moisture levels can cause damage Painting and finishing seals the surfaces maintains protects and enhances the beauty of the product by keeping it less susceptible to debris and easier to clean Keeping doors properly finished is the first step in effective maintenance TABLE OF CONTENTS DOOR amp DOOR SYSTEM PARTS Precautions and Safety uaaa saanane 2 Needed Materials amp Tools 0 0 00 ee eee eee 2 Basic Inspections amp Maintenance 20005 2 Cleaning Glass 00 00 cece tee ee 4 Door Surface Cleaning amp Hardware Lubrication 4 Glossary o aaa eri daa Roa Seb eon SHAY nal EEE ted DEE ans Ree Rod dab nas 5 lrispection Checklist 2 4424 06 44
3. TY Never mix cleaners or solvents This may be dangerous as well as ineffective If using commercial cleaning or finishing products or solvents carefully read and follow safety instructions warnings cautions and disposal instructions on manufacturer s labels Wear appropriate safety gear e g clothing goggles gloves and provide plenty of ventilation Immediately clean spills Most solvents are flammable and or toxic and must be handled with extreme care Do not use near open flame sparks or electrical motors a NEEDED MATERIALS amp TOOLS MATERIALS Baby shampoo or mild soap or vinegar and water Several clean soft non abrasive absorbent lint free dry cloths cleaning Commercial glass cleaning products or solvents Plastic wrap for label removal High quality sealant 100 polyurethane if painted and 100 silicone if left exposed mi BASIC INSPECTIONS amp MAINTENANCE GUTTERS amp OVERHANGS Gutters and overhangs protect doors from excess exposure to water Clear at least once a year or as necessary SLAB amp FRAME INSPECTION Inspect annually due to the corrosive environment of coastal areas inspect monthly Inspect stiles and rails for damage excessive warp cracks or splits in wood or fiberglass surfaces dents or scratches in metal surfaces Immediately repair scratches or cracks in painted or finished surfaces Re finish surfaces as necessary when finishes fade crack peel split et
4. c Do not power wash doors or use a garden hose this can cause seal failure in glass units and allow water to enter the structure Avoid using metal tools razor blades or other sharp objects and abrasive cleaners They can damage door surfaces scratch glass and remove coatings Do not allow aggressive cleaners to come into contact with door surfaces Immediately rinse and dry Do not allow cleaners to puddle or collect at glass edges near glazing materials Avoid cleaning in direct sunlight or in temperatures too hot or too cold Avoid excessive rubbing and over cleaning Do not scour Clean and rinse one area at a time Clean twice a year monthly in coastal areas or when dirty After market tints and films are not recommended on glass as they may cause damage to the glass and or sealant TOOLS Soft bristle brush Spray bottle Sponge Plastic putty knife for paint or label removal Inspect stile and rail wood doors for crooked panels and or mullions These can be gently tapped with a wood block and rubber mallet until straight Panels can also develop light lines around the perimeter from shrinkage These areas should be touched up with a matching finish Allowing the door to condition in a warm dry environment for 24 hours before touch up will yield the best results Check glass for cracks If cracked call us or your local glass supplier for replacement For insulating glass units look for mois
5. eeiw sae ide ia aes 6 CONTACT US For questions feel free to contact us by phone or email e Email customerserviceagents jeld wen com e Phone 1 800 JELD WEN 1 800 535 3936 Sweep Sill a The advice offered herein can be done by a homeowner with some mechanical aptitude If you are unsure it is recommended that you hire a trained service provider such as a competent and licensed construction contractor or building professional JELD WEN disclaims any and all liability associated with the use and or provision of these instructions Any reliance upon the information or advice is at the risk of the party so relying The information contained herein may be changed from time to time without notification 2011 JELD WEN inc This publication and its contents are owned by JELD WEN inc and are protected under the U S Copyright Act and other intellectual property laws All trademarks service marks logos and the like whether registered or unregistered are owned or controlled by JELD WEN inc or others 11 11 Unauthorized use or duplication of JELD WEN intellectual property is prohibited JELD WEN reserves the right to change product specifications without notice Please check our web site jeld wen com for current information JELD WEN WINDOWS amp DOORS CARE amp MAINTENANCE Interior amp Exterior Doors JCM005 m PRECAUTIONS SAFETY amp CLEANING RECOMMENDATIONS RECOMMENDATIONS PRECAUTIONS amp SAFE
6. erator magnets 1 Slide the operator until the first click 2 Full travel blinds will fully engage when you hear the first click Half travel those units with a single side operation will require you to continue moving the operator up until you hear the second click This will ensure the magnets are fully engaged EXTERIOR SIDING amp PRODUCT SEALANT JOINTS A proper seal of the joints in the door system and between the door and the exterior surface of the structure will provide a proper shield from the elements and will keep water and or air from leaking into the house 1 Inspect sealant in the joints for e Cracks e Voids e Deteriorating areas e g loss of adhesion 2 Repair damaged sealant with a best quality sealant Note Do not apply sealant to areas where installer or contractor did not originally seal Seek professional advice from an installer or contractor if unsure When repairing a sealant joint 100 silicone sealant is the most durable but it cannot be painted Use 100 polyurethane sealant if painted Follow sealant manufacturer s instructions for proper application RELIABILITY for real life Jw a CARE amp MAINTENANCE JELD WEN WINDOWS amp DOORS CLEANING GLASS GENERAL CLEANING Prepare cleaning solution 1 tsp baby shampoo to one gallon of water or 1 1 2 cups vinegar to one gallon of water 1 Rinse surface with clean water from top to bottom 2 Clean with mild soap a
7. glass 2 Repeat if necessary 3 Clean with mild soap and water then rinse If unsuccessful consider replacing weatherstrip Weatherstrip Repair If weatherstrip is loose or falling out of the kerf 1 Carefully remove weatherstrip 2 Apply thin bead of silicone sealant into kerf 3 Reinstall weatherstrip 4 Hold in place with tape for 24 hours 5 Carefully remove tape Sweep Inspection Visually inspect the sweep for tears and missing components If the sweep is damaged consider replacing it See our product guide for replacement instructions When the door is closed the sweep should be compressed by the threshold by approximately 1 8 If the threshold has screws visible on the top it can be adjusted by turning the adjustment screws on the threshold clockwise to lower the threshold or counterclockwise to raise it Adjust each screw until the threshold applies uniform compression on the sweep Threshold Foam Wedge Inspection A foam wedge should be installed at each lower corner where the door slab is when it s closed If the foam wedge is torn or missing call us for a replacement BLINDS BETWEEN THE GLASS For easiest operation keep the slats in a fully open position while operating Adjustments 1 If the operator comes off of the track hold the operator at a sharp angle to the glass and reinsert the two legs under the track opening 2 Re couple the operator magnets Re couple op
8. nd water and sponge or soft brush with uniform pressure horizontally then vertically 3 Promptly rinse thoroughly with clean water sponging while rinsing may be helpful do not allow cleaning solution to dry on the surface or collect and puddle 4 Wipe dry with lint free dry cloth 5 If necessary repeat steps above until clean 6 Dry door with separate cloth PAINT REMOVAL 1 Soak dried latex paint drips with warm water and baby shampoo solution For oil based paint consult a paint professional 2 Wipe with damp cloth or sponge If needed 3 Scrape gently with plastic putty knife Repeat soak and scrape 4 Repeat if necessary Interior amp Exterior Doors JCM005 LABEL REMOVAL Slowly peel from one corner If label tears or sticks moisten with soapy water and gently scrape with plastic putty knife Stubborn labels can be soaked with soapy water and covered overnight with plastic wrap Gently remove with plastic putty knife STUBBORN STAIN REMOVAL Commercial glass cleaning products may be necessary e Apply small amount directly to the stain Avoid spilling or dripping down the glass e Some persistent stains may need higher strength cleaning solutions that contain active ingredient chemicals such as denatured alcohol or acetone Special care must be taken when using these types of cleaners e For oil and grease try baking soda and water MORE INFORMATION ON GLASS CLEANING e The Glass Association of No
9. r damage Sealant Joint O Cracks voids other damage O Deterioration loss of adhesion Glass if applicable O Dirty O Scratched cracked other damage O Moisture between Panes insulating glass only Weatherstrip Missing or loose Tears cracks other damage Brittle gummy discolored No bounce back Gutters O Dirty or clogged O Damaged O Missing All Product Hardware O Dirty or damaged O Discolored or tarnished O Hinges or locksets loose or need lubrication INTERIOR e Paint or Finish O Dirty O Scratched cracked other damage e Glass if applicable O Dirty O Moisture between Panes insulating glass only e All Product Hardware O Dirty or damaged O Discolored or tarnished O Hinges or locksets loose or need lubrication 6 RELIABILITY for real life JY A
10. round the bearings The lubrication reduces wear improves operation and protects against corrosion In severe environments apply a thin film of WD40 Hangers Pivots and Brackets Exposed surfaces should be wiped down with warm soapy water and a soft rag and then rinsed clean before applying new surface protectant A light spray application of WD40 followed by a light wipe with a dry cloth to remove any excess Hinges Wipe down the visible surfaces with warm soapy water and a soft rag then rinse off and dry by wiping with a clean rag Application of a thin film of WD40 will help maintain the original luster of the metal finish and lubricate the moving contact surfaces Be careful not to get these compounds on any wood components as it may cause staining For oil rubbed bronze finish care should be taken when cleaning or re applying surface protectant Flushbolts Spray WD40 to the sliding pin inside the bolt and to the lock cylinder There are access holes or slots on all drop bolts so that this can be completed without removing the locks from the doors RELIABILITY for real life JY A JELD WEN CARE amp MAINTENANCE WINDOWS amp DOORS Interior amp Exterior Doors JCMO005 E cLossary Astragal The vertical trim attached to one of the panels of a French door that bridges the gap between the panels when closed to provide weather and overswing protection Door System An assembly of a door slab and frame where
11. rth America GANA www glasswebsite com Note on Web sites Web site content is subject to change and should be used for informational purposes only JELD WEN is not responsible for third party information eal DOOR SURFACE CLEANING amp HARDWARE LUBRICATION Cleaning and lubrication help to maintain and restore smooth operation to movable parts such as hinges and locksets and in most cases offers some corrosion protection Clean door surface and maintain hardware any time doors are not opening or closing properly or at least biannually monthly for coastal areas e Clean dirt debris with mild soap and water and rinse clean e Tighten loose screws e Replace damaged hardware PRECAUTIONS The following substances may damage protective finishes Do not use e Vinegar based cleaners use on glass only e Citrus based cleaners lemon etc e Paint removers e Window cleaners e Brick siding washes e Any other industrial or abrasive cleaners 1 Lubricate hinges with light oil 3 In One oil or equivalent annually or when noisy 2 Spray keyway lock with graphite lubricant FOLDING DOORS Tracks and Bearings Wipe visible track surfaces with a damp soft cloth and a mild detergent then wipe dry with a clean cloth Using a suitable applicator spread a small amount of clear petroleum jelly or similar lubricant where the carrier wheels pass so that it is distributed evenly along the track Place additional lubricant a
12. ture or fogging between glass panes most likely to occur on cold mornings This may be an indication of seal failure See our Seal Failure Document at www jeld wen com resources or call us for recommendations RELIABILITY for real life JY A JELD WEN WINDOWS amp DOORS CARE amp MAINTENANCE Interior amp Exterior Doors JCM005 eal BASIC INSPECTIONS amp MAINTENANCE CONTINUED WEATHERSTRIP amp SWEEP INSPECTION Inspecting and maintaining weatherstrip can help avoid costly structural damage from water leakage and energy loss due to air and or water infiltration Replace weatherstrip that has gaps or is missing torn cracked brittle discolored gummy or that has no bounce back when pressed down Precautions e Solvents such as mineral spirits or petroleum based products may damage or dissolve weatherstrip e When using alcohol always test small area first to avoid product damage e Do not allow solvents or silicone to touch surfaces around weatherstrip e Do not use abrasives sanders or anything sharp near weatherstrip Light Cleaning 1 Clean with damp cloth or mild soap and water 2 Rinse and dry thoroughly 3 Repeat if necessary Non Water Soluble Cleaning Clean with denatured alcohol on soft cloth Test on inconspicuous area first If denatured alcohol doesn t work 1 Clean with small amount of lacquer thinner on soft cloth Follow all instructions and do not get lacquer thinner on fiber
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