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Zebra 79695L-002 User's Manual

1. Z Series RZ Series Industrial Commercial Printer User Guide 2008 ZIH Corp The copyrights in this manual and the software and or firmware in the printer described therein are owned by ZIH Corp Unauthorized reproduction of this manual or the software and or firmware in the printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL II and ZebraLink programs Element Energy Equalizer Circuit E38 and Monotype Imaging fonts Software ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL II Element Energy Equalizer Circuit and E Circuit are registered trademarks of ZIH Corp All rights reserved worldwide All other brand names product names or trademarks belong to their respective holders For additional trademark information please see Trademarks on the product CD Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the express written permission of Zeb
2. 000 000 000 000 YES 1255 255 000 O10 003 004 001 010 003 001 098 YES 00 000 000 000 255 255 255 000 000 000 000 000 eee 000 000 000 WINS SERVER IP DRIVER INSTALLED OPERATING MODE ESSID TX POWER 1 Mb s e Mb s i 5 fore 11 Mb s CURRENT TX RATE DIVERSITY RECEIVE ANTENNI DIVERSITY XMIT ANTENNA 1 CHANNEL MASK FIRMWARE IN THIS PRINTER IS COPYRIGHTED 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Configuration 69 Standard Control Panel Parameters Standard Control Panel Parameters Table 12 shows parameters in the order in which they are displayed when you press PLUS 4 after entering Setup mode For parameters that do not appear in this table see Additional Control Panel Parameters on page 95 2 Note Your label preparation software or the printer driver may override adjustments made P through the control panel Refer to the software or driver documentation for more information Table 12 Printer Parameters Page 1 of 26 Language Parameter ZPL APL D APL I UNV DARKNESS Aii 10 EPL only H VVI7I DENSITY 7 Aun 6 6 08 Action Explanation Adjust Print Darkness Density Darkness burn duration settings depend on a variety of factors including ribbon type media type and the condition of the printhead You may adjust the darkness for consistent high quality printing Important Set the darkness to
3. 2 Press PLUS or MINUS to display the save options LCD Description PERMRHEHT Stores values in the printer even when power is turned off TEMPORARY Saves the changes until power is turned off CANCEL Cancels all changes made since you entered Setup mode except for changes made to the darkness and tear off settings which go into effect as soon as they are made LORD DEFAULTS Restores all parameters other than the network settings back to the factory defaults Use care when loading defaults because you will need to reload all settings that you changed manually ey Note On non RFID printers loading factory defaults causes the printer to auto calibrate LORD LAST SAVE Loads values from the last permanent save DEFAULT HET Restores the wired and wireless network settings back to factory defaults 3 Press SETUP EXIT to select the displayed choice When the configuration and calibration sequence is done PRINTER READ displays 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 66 Configuration Change Password Protected Parameters Change Password Protected Parameters Certain parameters including the communication parameters are password protected by factory default Caution Do not change password protected parameters unless you have a complete understanding of the parameters functions If the parameters are set incorrectly the printer may function unpredictably The first
4. Hi WI TAAL NEDERLANDS Hi WI KIEL I SUOMI To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide HINWIAMI AAR LAS M 41 jon iw MI aedis i mi EtA SE ne rn xx 6 6 08 Configuration 95 Additional Control Panel Parameters Additional Control Panel Parameters Additional parameters appear in the following situations When a Radio Frequency Identification RFID reader is installed These parameters are shown in Table 14 on page 96 When a wired print server is installed in the printer For more information refer to the ZebraNet 10 100 Print Server User and Reference Guide Whena wireless print server is installed in the printer Refer to the ZebraNet Wireless User Guide Copies of the print server manuals and the RFID Programming Guide are available at http www zebra com manuals or on the user CD that came with your printer 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 96 RFID Operation Additional Control Panel Parameters RFID Control Panel Parameters The parameters shown in Table 14 display only if the printer has an RFID reader installed Table 14 RFID Parameters Page 1 of 4 Parameter Action Explanation Perform RFID Test i AT AY fi 4 In the RFID test the printer attem
5. ZPL MODE MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION REPRINT MODE MARK GAIN MODES ENABLED MODES DISABLED RESOLUTION FIRMWARE XML SCHEMA HARDWARE ID CONFIGURATION R RAM E ONBOARD FLASH FORMAT CONVERT IDLE DISPLAY RTC DATE lesse OREXP O0 it POSAO0 Q0d to Uni FIRMWARE IN THIS PRINTER IS COPYRIGHTED 6 6 08 Troubleshooting 133 Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer s mechanical assemblies or to determine if any printhead elements are not working Figure 20 shows a sample printout To perform a PAUSE self test complete these steps 1 Turn off O the printer 2 Press and hold PAUSE while turning on I the printer Hold PAUSE until the first control panel light turns off e The initial self test prints 15 labels at the printer s slowest speed and then automatically pauses the printer Each time PAUSE is pressed an additional 15 labels print Figure 20 shows a sample of the labels Figure 20 PAUSE Test Label 12345676991 234567890 23456 7690 2345678901234 1234567 L SSE UU ULL LLL A 123450785 567890 While the printer is paused pressing CANCEL alters the self test Each time PAUSE is pressed 15 labels print at
6. 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK T 44 0 1494 472872 F 44 0 1494 450103 Zebra Technologies Asia Pacific LLC 120 Robinson Road 06 01 Parakou Building Singapore 068913 T 65 6858 0722 F 65 6885 0838 http www zebra com Part Number 79695L 002 Rev A 2008 ZIH Corp
7. 1494 768244 E cseurope zebra com Customer Service For printers parts media and ribbon please call your distributor or contact us T 65 6858 0722 F 65 6885 0836 79695L 002 Rev A 12 About This Document Document Conventions Document Conventions gt gt gt gt o amp 79695L 002 Rev A The following conventions are used throughout this document to convey certain information Alternate Color online only Cross references contain hot links to other sections in this guide If you are viewing this guide online in pdf format you can click the cross reference blue text to jump directly to its location LCD Display Examples Text from a printer s Liquid Crystal Display LCD appears in Bubbledot ICG font Command Line Examples Command line examples appear in Courier New font For example type ZTools to get to the Post Install scripts in the bin directory Files and Directories File names and directories appear in Courier New font For example the Zebra version number gt tar file and the root directory Icons Used Caution Warns you of the potential for electrostatic discharge Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Caution No icon Advises you that failure to take or avoid a s
8. 42 FCC compliance 4 FCC radiation exposure limits 4 FEED button description 20 FEED and PAUSE self test 137 FEED self test 134 firmware 22 Flash memory 82 font list 78 format convert setting 92 format list 79 format memory card 81 format prefix setting 87 G general specifications 142 Z Series RZ Series User Guide 6 6 08 H HERD COLD message cycling with other messages 116 displayed alone 117 displaying alone 117 HERD ELEMENT BAD message 116 HERD TOO HOT message 117 host handshake setting 85 humidity requirements 26 i idle display setting 93 images list 78 initialize Flash memory 82 initialize memory card 81 inspect for shipping damage 25 international safety organization marks 32 INVALIDO HEAD message 115 L label length maximum setting 75 label top printer cannot detect 129 setting 90 labels did not print 123 language changing from unreadable language 128 selection 94 LCD messages error messages 115 language selection 94 Setup mode 69 left side adjustment 90 liability 2 liner removal for Rewind mode 110 Liner Take Up mode description 38 loading media 41 media path 39 Linerless Peel or Linerless Rewind as print mode options 38 selecting 72 list settings all settings 80 bar codes 78 fonts 78 formats 79 images 78 network 80 setup 79 6 6 08 Z Series RZ Series User Guide Index 151 load factory defaults 65 loading media 41
9. FEED Calibration adjusts sensor levels and thresholds determines length and feeds the media to the next web Short Cal sets media and web thresholds without adjusting sensor gain determines length and feeds the media to the next web Length determines label length using current sensor values and feeds the media to the next web No Motion tells the printer not to move the media You must manually ensure that the web is positioned correctly or press feed to position the next web Feed feeds the labels to the first registration point To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 79695L 002 Rev A Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 22 of 26 Language Parameter HIVVI7I BACKFEED DEFAULT Action Explanation Select Backfeed Sequence This parameter sets when label backfeed occurs after a label is removed in some print modes It has no effect in Rewind mode This setting is superseded by JS when received as part of a label format see the ZPL Programming Guide for more information Default Value DEFAULT 90 Selections DEFAULT AFTER OFF BEFORE 10 20 30 40 50 60 70 80 To change the value shown 1 Press SELECT to select the parameter 2 Pres
10. Introduction Control Panel Control Panel Buttons Table 1 Control Panel Buttons Button Function FEED Forces the printer to feed one blank label each time the button is pressed Printer not printing one blank label immediately feeds Printing one blank label feeds after the current batch of labels is complete PAUSE Starts and stops the printing process Printer not printing no printing occurs Press PAUSE again to resume printing Printing printing stops after the current label is complete CANCEL Cancels print jobs when the printer is paused Printer not printing the next stored label format does not print Printing current label completes printing and the next label format is cancelled Press and hold for several seconds to cancel all print jobs in memory SETUP EXIT Enters and exits the configuration mode SELECT Toggles the function of PLUS and MINUS between the Scroll and Change Modes e Press once to use PLUS and MINUS to change the values of the selection Press again to use PLUS and MINUS to scroll through the menu items PLUS Scrolls to the next selection scroll mode PLUS Increases the value change mode Performs the action on the bottom right of the LCD MINUS Scrolls to the previous selection scroll mode MINUS Decreases the value change mode 79695L 002 Rev A Moves to the next available digit in a number
11. To perform a FEED and PAUSE self test complete these steps 1 Turn off O the printer 2 Press and hold FEED and PAUSE while turning on I the printer 3 Hold FEED and PAUSE until the first control panel light turns off The printer configuration is temporarily reset to the factory default values No labels print at the end of this test 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 138 Troubleshooting Printer Diagnostics Communications Diagnostics Test amp The communication diagnostics test is a troubleshooting tool for checking the interconnection between the printer and the host computer When the printer is in diagnostics mode it prints all data received from the host computer as straight ASCII characters with the hex values below the ASCII text The printer prints all characters received including control codes such as CR carriage return Figure 23 shows a typical test label from this test Note The test label prints upside down Figure 23 Communications Diagnostics Test Label EBS FOS394 25 AA 5E 46 53 5E 46 4F 33 39 34 2C 32 35 SE 41 41 N 18 10 FDCOOO00 4E 2C 3 38 2C 3 30 5E 46 44 28 30 30 30 30 20999 9999 FS 29 39 39 39 2D 39 39 39 39 5E 46 53 0D BA FOO 50 AAN 18 5E 46 4F 30e 2C 35 30 5E 41 41 4E 2C 31 38 2C 1O0 FDCENTER STA 31 38 5E 46 44 43 45 4E 54 45 52 20 53 54 41 To use communications diagnostics mode complete these steps 79695L 002 Rev A
12. 1 Set the print width equal to or less than the label width being used for the test See Set Print Width on page 74 for more information 2 Set the printer to DIAGNOSTICS For instructions see Set Communications Mode on page 87 The printer enters diagnostics mode and prints any data received from the host computer on a test label 3 Check the test label for error codes For any errors check that your communication parameters are correct Errors show on the test label as follows e FE indicates a framing error e OE indicates an overrun error e PE indicates a parity error e NE indicates noise 4 Turn the printer off O and then back on lI to exit this self test and return to normal operation Z Series RZ Series User Guide 6 6 08 Troubleshooting 139 Printer Diagnostics Sensor Profile 6 6 08 Use the sensor profile label to troubleshoot the following types of problems Ifthe media sensor experiences difficulty in determining gaps web between labels e f the media sensor incorrectly identifies preprinted areas on a label as gaps web If the ribbon sensor cannot detect ribbon For instructions on printing a sensor profile see Print Sensor Profile on page 82 If the sensitivity of the sensors must be adjusted perform Calibrate Media and Ribbon Sensor Sensitivity on page 83 Ribbon Sensor Profile Figure 24 The bars 1 on the sensor profile indicate the ribbon sensor readings The ribbon sensor
13. 6 in 152 mm per second While the printer is paused pressing CANCEL again alters the self test a second time Each time PAUSE is pressed 50 labels print at the printer s slowest speed While the printer is paused pressing CANCEL again alters the self test a third time Each time PAUSE is pressed 50 labels print at 6 in 152 mm per second While the printer is paused pressing CANCEL again alters the self test a fourth time Each time PAUSE is pressed 15 labels print at the printer s maximum speed e To exit this self test at any time press and hold CANCEL 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 134 79695L 002 Rev A Troubleshooting Printer Diagnostics FEED Self Test Different types of media may require different darkness settings This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications During the FEED self test labels are printed at different darkness settings at two different print speeds The relative darkness and the print speed are printed on each label The bar codes on these labels may be ANSI graded to check print quality The darkness value starts at three settings lower than the printer s current darkness value relative darkness of 3 and increase until the darkness is three settings higher than the current darkness value relative darkness of 3 Depending on the dot density of the printhea
14. Before You Begin 79695L 002 Rev A Review this checklist and resolve any issues before you set up or use your printer Unpack and Inspect the Printer Have you unpacked the printer and inspected it for damage If you have not see Unpack and Inspect the Printer on page 25 Select a Site Have you selected an appropriate location for the printer If you have not see Select a Site for the Printer on page 26 Connect to a Data Source Have you determined how the printer will connect to a data source usually a computer For more information see Select a Data Communication Interface on page 27 Attach a Power Cord Do you have the correct power cord for your printer If you are unsure see Power Cord Specifications on page 32 To attach the power cord and connect the printer to a power source see Connect the Printer to a Power Source on page 31 Select Media Do you have the correct media for your application If you are unsure see Types of Media on page 33 Select Ribbon Do you need to use ribbon and is the appropriate ribbon available if needed If you are unsure see Ribbon Overview on page 35 Z Series RZ Series User Guide 6 6 08 Printer Setup 25 Handling the Printer Handling the Printer This section describes how to handle your printer Unpack and Inspect the Printer When you receive the printer immediately unpack it and inspect for shipping damage Save all packing materials Check all exterior
15. Excessive vertical Table 18 Calibration Problems Possible Cause The platen roller is dirty Recommended Solution Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 104 drift in top of form Media guides are positioned Ensure that the media guides are properly registration improperly positioned The media type is set Set the printer for the correct media type incorrectly gap notch continuous or mark See Set Media Type on page 73 The media is loaded incorrectly Load media correctly See Load Media on page 41 Auto Calibrate failed Media or ribbon is loaded Ensure that media and ribbon are loaded incorrectly correctly The sensors could not detect the media or ribbon Manually calibrate the printer See Calibrate Media and Ribbon Sensor Sensitivity on page 83 The sensors are dirty or positioned improperly The sensors are dirty or media is positioned improperly for the sensors to detect Ensure that the sensors are clean and that media is positioned properly 79695L 002 Rev A The media type is set incorrectly Z Series RZ Series User Guide Set the printer for the correct media type gap notch continuous or mark See Set Media Type on page 73 6 6 08 Communications Problems Troubleshooting Communications Problems 123 Table 19 identifies problems with communications the possible caus
16. Guide 79695L 002 Rev A 50 Operations Load Media Additional Steps for Cutter or Delayed Cut Mode After completing Beginning Steps for all Print Modes and Printer Options on page 41 continue with this section to operate the printer in Cutter or Delayed Cut mode To operate the printer in Cutter or Delayed Cut mode complete these steps Caution The cutter blade is sharp Do not touch or rub the blade with your fingers A Feed the media through the cutter 1 1 2 Slide in the media guide until it touches the outer edge of the media 3 Set the printer to Cutter or Delayed Cut mode See Select Print Mode on page 72 for instructions 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Operations 51 Load Media 4 Close the printhead assembly 5 If the printer is paused the Pause light is on press PAUSE to enable printing Cutting begins automatically Additional Steps for Rewind Mode After completing Beginning Steps for all Print Modes and Printer Options on page 41 continue with this section to operate the printer in Rewind mode For additional procedures related to the rewind option see Routine Maintenance for the Rewind Option on page 110 To operate the printer in Rewind mode complete these steps 1 Pull approximately 18 in 500 mm of media through the front of the printer 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 52 Operations Load Media 2
17. Performs the action on the bottom left of the LCD Z Series RZ Series User Guide 6 6 08 Control Panel Lights Introduction 21 Control Panel Table 2 Control Panel Lights Light Status Indication POWER Off The printer is off or no power is applied On The printer is on PAUSE Off Normal printer operation On The printer has stopped all printing operations Flashing The Pause light flashes when initializing FLASH memory and in Peel Off Mode when the label is available ERROR Off Normal printer operation no errors On An error condition is preventing printing This includes MEDIR OUT and RIBBOH QUT errors Flashing An error condition exists but printing is allowed to continue This includes RIBBON IH warning HEAD UNDER TEMP warning and HEAD OWER TEMP error DATA Off Normal printer operation no data being received or processed One flash CANCEL was pressed and a format is successfully cancelled Slow flashing The printer cannot accept more data from the host Fast flashing The printer is receiving data On A partial format has been received and no subsequent data activity 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 22 Introduction Printer Language Modes Printer Language Modes Depending on how your printer was ordered it came from the factory with firmware that operates in or allows you to use certain commands for one of the following printer language
18. Then Adhered to the label The ribbon is coated on the outside and can be f used with the standard Thermal Transfer TA option black ribbon spindle In the ribbon loading procedure instructions are marked with this symbol Did not adhere to the label The ribbon is coated on the inside and can be used with the alternate Thermal Transfer Op option gray ribbon spindle In the ribbon loading procedure instructions are marked with this symbol Ribbon Scratch Test Perform the ribbon scratch test when labels are unavailable To perform a ribbon scratch test complete these steps 1 Unroll a short length of ribbon 2 Place the unrolled section of ribbon on a piece of paper with the outer surface of the ribbon in contact with the paper 3 Scratch the inner surface of the unrolled ribbon with your fingernail 4 Lift the ribbon from the paper 5 Observe the results Did the ribbon leave a mark on the paper If the ribbon Then Left a mark on the paper The ribbon is coated on the outside and can be used with the standard Thermal Transfer option black ribbon spindle Did not leave a mark on the The ribbon is coated on the inside and can be paper used with the alternate Thermal Transfer Qf option gray ribbon spindle In the ribbon loading procedure instructions are marked with this symbol 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Operations This section provides the proc
19. User Guide 6 6 08 Configuration 67 Print a Configuration Label Print a Configuration Label A configuration label lists the printer settings that are stored in configuration memory After you load the media print a configuration label as a record of your printer s current settings Keep the label to use when troubleshooting printing problems To print a configuration label complete these steps 1 On the control panel press SETUP EXIT 2 Press PLUS or MINUS to scroll through the parameters until you reach LIST SETUP 3 Press SELECT to select the parameter 4 Press PLUS to confirm printing A configuration label prints Figure 11 Figure 11 Sample Configuration Label Z Series RZ Series Zebra Technologies Zebra Technologies STe 2nao0 SO0dBi ZPL ZTC RZ400 200dpi ZPL ZBR2836549 DARKNESS PRINT SPEED TEAR_OFF TEAR OFF PRINT MODE CONTINUOUS MEDIA TYPE TRANSMISSIVE SENSOR SELECT THERMAL TRANS PRINT METHOD PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH PARLI WARNING B COMM PARALLEL COMM SERIAL COMM EARLY WARNING USB COMM PARALLEL COMM SERIAL COMM BAUD pare BITS ARITY HOST HANDSHAKE PROTOCOL NETWORK ID Re peer ONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION REPRINT MODE WEB TRANS BRIGHT RIBBON GAIN MARK GAIN MODES ENABLED MODES DISABLED RESOLUTION FIRMWARE
20. XML SCHEMA HARDWARE ID CONFIGURATION R RAM ONBOARD FLASH FORMAT CONVERT IDLE DISPLAY RTC DATE RTC TIME ZBI ZBI VERSION NONRESET CNTR RESET CNTR1 je RESET CNTR1 RESET CNTR2 PASSWORD LEVEL MM 13186 07TE0050110 79400 001 J VH1 oo Tens PASSWORD Li FIRMWARE IN THIS PRINTER IS COPYRIGHTED MO 12592 06CXP100111 79400 002 D VH1 FIRMWARE IN THIS PRINTER IS COPYRIGHTED 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 68 Configuration Print a Network Configuration Label Print a Network Configuration Label If you are using a print server you can print a network configuration label after the printer is connected to the network To print a network configuration label complete these steps 1 On the control panel press SETUP EXIT 2 Press PLUS or MINUS to scroll through the parameters until you reach LIST NETWORK 3 Press SELECT to select the parameter A Press PLUS to confirm printing A network configuration label prints Figure 12 An asterisk designates whether the wired or wireless print server is active If no wireless print server is installed the wireless portion of the label does not print Figure 12 Network Configuration Label With a Wireless Print Server Installed Network Configuration Zebra Technologies ZTC anoo 200dpi ZPL 2BR2834 92 OPTION FIRMWARE PRIMARY NETH 000 000 000 000 255 255 255 000 000 000 000 000
21. aana EEE LEX ELCRRRRRREZdYEEG RE ER Eas 24 Handling the Printer 0 0 cece RII IH 25 Unpack and Inspect the Printer 2 2 0 cece ee 25 Store the Printer xia xe at a eed Abbe EE coe eh band Se eee ede 25 Ship the Printer 0 2 2 0 cece eee 25 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 6 Contents Select a Site for the Printer llli 26 Selecta Surface ore conrra esa RERRELEDSERRRRIARETGRE RECLAMA RIA Pons 26 Provide Proper Operating Conditions llle 26 Allow Proper Space 0 cece e m 26 Provide a Data Source 2 20 0 ce ees 26 Provide a Power Source 2 2 2 00 cee ns 26 Select a Data Communication Interface 0 0 cee 27 Data Cables and Wireless Cards llis 28 Connect the Printer to the Computer or Network llle else 28 Connect the Printer to a Power Source 0 0 tee 31 Power Cord Specifications ilii 32 Types of Medial iR beta creer dae cheeks ss See Rete hese ewe RU RR RR Rea 33 Ribbon Overview siaii paie aa de a a A Eia aaa hh rrr 35 When to Use Ribbon 0 0 000 cee eee 35 Coated Side of Ribbon 35 SC DB gd e dida aca i Oed 079 Q4 doe ded apa b auro M Gd dod do 37 Print Modes and Printer Options llle 38 Print Mode Descriptions and Printer Requirements 00000 eee 38 Media Paths 245 RR EG een he bee gua RODA ORO RACRACE CE REGE nee aa oes 39 Load Media us RE rat
22. adjusts the tear off position by four dot rows 3 Press MINUS to decrease the value Each press adjusts the tear off position by four dot rows 4 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 79695L 002 Rev A 72 Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 4 of 26 Language Parameter PENI I PRINT MODE TEAR OFF Action Explanation Select Print Mode This parameter tells the printer how printed labels will be removed Make sure that you select a print mode that is compatible with your printer and printer options For information about how the print modes work with different printer options see Print Modes and Printer Options on page 38 Default Value non RFID printers TEAR OFF Selections non RFID printers TEAR OFF PEEL OFF CUTTER DELAYED CUT LINERLESS P LINERLESS R LINERLESS T REWIND Default Value RFID printers RFID MODE Selections RFID printers TEAR OFF PEEL OFF CUTTER DELAYED CUT LINERLESS P LINERLESS R RFID MODE LINERLESS T REWIND Note The linerless selections apply only to printers that have the Linerless option To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter APL D only PEN I COMPAT MODE OFF Set APL D Compat
23. blade is in the media path Turn off the printer power and unplug the printer Inspect the cutter module for debris and clean as needed following the cleaning instructions in Clean the Cutter Module on page 108 OUT OF MEMORY C functions 79695L 002 Rev A There is not enough memory to perform the function specified on the second line of the error message Free up some of the printer s memory by adjusting the label format or printer parameters One way to free up memory is to adjust the print width to the actual width of the label instead of leaving the print width set to the default See Set Print Width on page 74 Ensure that the data is not directed to a device that is not installed or is unavailable Refer to the Maintenance Manual for more information about the specified function Z Series RZ Series User Guide 6 6 08 Print Quality Problems Table 17 identifies problems with print quality the possible causes and the recommended solutions Troubleshooting Print Quality Problems 119 Table 17 Print Quality Problems Problem Possible Cause Recommended Solution General print quality The printer is set at the For optimal print quality set the print speed to issues incorrect print speed the lowest possible setting for your application via control panel the driver or the software See Adjust Print Speed on page 70 You may want to perform the FEED Self Test on p
24. buildup without damaging the printhead Call your authorized Zebra reseller for more information 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Routine Maintenance 107 Cleaning Procedures Clean the Media Compartment and Sensors To clean the media compartment and sensors complete these steps 1 Brush or vacuum any accumulated paper lint and dust away from the media and ribbon paths 2 Brush or vacuum any paper lint and dust away from the sensors see Figure 17 Figure 17 Cleaning the Sensors 1 1 Take label sensor Ribbon sensor 3 Media sensor 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 108 Routine Maintenance Cleaning Procedures Clean the Cutter Module If the cutter is not cutting the labels cleanly or if it jams with labels clean the cutter A Caution For personnel safety always power off and unplug the printer before performing this procedure To clean the cutter module complete these steps 1 Turn the printer off O and unplug the printer from its power source 2 A Caution The cutter blade is sharp Do not touch or rub the blade with your fingers Remove the cutter shield 1 by removing the cutter shield thumbscrew and lock washer 2 3 To expose the V shaped cutter blade turn the cutter motor thumbscrew 1 counterclockwise to lower the blade 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Routine Maintenance
25. hardware configuration label lists the memory options printer metrics and printhead information To print this label 1 Press SELECT to select the parameter 2 Press PLUS to select PRINT 3 Press SELECT to deselect the parameter Z Series RZ Series User Guide 79695L 002 Rev A 80 Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 12 of 26 Language Parameter Action Explanation APL I only Print Quality Test Label A print quality test label contains test bar codes and relevant printer RERA es To print this label PEE ER dn 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter APL I only Print Pitch Test Label To print this label i AT Y fA 1 Press SELECT to select the parameter APL PITCH 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter List Network Settings 2 i AT AY fA This option prints a network configuration label see Figure 12 on page 68 which lists the settings for any print server that is installed LIST NETWORK To print a network configuration label 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter ZPL EPL List All This option prints labels that list the available fonts bar codes images 2 i AT AY fA formats and the current printer and network configura
26. in the ideal location for programming at the printer s default position The printer feeds an RFID label one millimeter at a time while taking readings via the READ TAG command and the WRITE TAG commands to profile the RFID transponder Based on the results the printer determines the optimum programming position for the media and saves the position to nonvolatile memory the value is saved even if the power is turned off The calibrated value is used as the programming position for the RS command unless the command specifies a different value Tag calibration takes into account the print mode backfeed mode and tear off position The HR ZPL command performs the same calibration and returns a results table to the host An auto calibration occurs after the tag calibration This realigns the media to its proper rest position and updates the media tracking values in the printer To restore the programming position to the default 1 Press SELECT to select the parameter 2 Press MINUS to select RESTORE 3 Press SELECT to deselect the parameter To calibrate an RFID tag Load the printer with RFID media Close the printhead Press SELECT to select the parameter Press PLUS to select RUH Press SELECT to deselect the parameter View or Change RFID Read Power This parameter displays the current value for RFID read power Default 16 Selections 0 to 30 oO Peo To change the value shown 1 Press SELECT to select th
27. loading ribbon 55 lubrication 102 manual calibration 60 mark LED setting 92 Mark Med S setting 92 maximum label length setting 75 media black mark 34 continuous roll media 34 fanfold 34 loading 41 media LED setting 92 non continuous roll media 34 ordering 11 perforated 34 RFID smart labels 33 setting media type 73 specifications 145 tag stock 33 types of media 33 web 34 media and ribbon sensor calibration procedure 83 media compartment cleaning 107 components 18 media door 16 media power up setting 89 Media S setting 92 media scratch test 35 media sensor calibration 83 print sensor profile 82 N network configuration label printing 68 printing using List Network command 80 network ID setting 86 non continuous media described 34 setting media type 73 non standard label programming 97 79695L 002 Rev A 152 Index O odometer 78 operating conditions 26 options 147 ordering replacement parts 102 ordering ribbon and media 11 OUT OF MEMORY message 118 P PRPER OUT message 116 parallel port characteristics of parallel connection 27 connection and configuration 29 connector location 17 setting parallel communications 84 parity setting 85 passwords default 66 disable 66 entering 66 setting password level 93 PAUSE button description 20 FEED and PAUSE self test 137 PAUSE self test 133 Peel Off mode loading media 41 media path 39 print
28. m No printer parameter changes required to match the host computer Can print to the printer from any computer on your LAN Cancommunicate with the printer through the printer s web pages when in ZPL mode Computer must be equipped with an Ethernet board The printer must be configured to use your LAN Wireless Ethernet print server 6 6 08 Optional Can print to the printer from any computer on your Wireless Local Area Network WLAN Cancommunicate with the printer through the printer s web pages when in ZPL mode The printer must be configured to use your WLAN Z Series RZ Series User Guide 79695L 002 Rev A 28 Printer Setup Select a Data Communication Interface Data Cables and Wireless Cards You must supply all data cables or wireless cards for your application Data Cables Ethernet cables do not require shielding but all other data cables must be fully shielded and fitted with metal or metallized connector shells Unshielded data cables may increase radiated emissions above the regulated limits To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits Wireless Cards For supported wireless cards refer to the ZebraNet Wireless User Guide A copy of the manual is available at http www zebra com manuals or on the user CD tha
29. mode use described 38 selecting 72 perforated media described 34 power connect to power source 31 power cord specifications 32 power switch and connector locations 17 site selection 26 Power On Self Test POST 131 print configuration label CANCEL self test 132 List Setup command 79 print darkness setting 69 print modes described 38 load media for different print modes and options 41 media paths 39 selecting 72 79695L 002 Rev A Z Series RZ Series User Guide print network configuration label 80 instructions and sample label 68 print quality troubleshooting 119 print server characteristics of internal wired connection 27 characteristics of wireless connection 27 print width setting 74 printer components 18 printer diagnostics 131 printer language modes 22 printer options 147 described 38 load media for different print modes and options 41 media paths 39 printer resolution for APL I 73 printer settings backfeed 90 baud 84 control prefix 87 data bits 85 date 93 delimiter character 88 format convert 92 format prefix 87 host handshake 85 idle display 93 label top 90 language 94 left position 91 maximum label length 75 media type 73 network configuration label as baseline 68 network ID 86 parallel communications 84 parity 85 print darkness 69 print method 74 print width 74 protocol 86 RFID 95 saving 65 serial communications 84 setting through control
30. scroll to another language 3 Press SELECT to select the parameter Press PLUS or MINUS to scroll through the choices until you find a language that you can read 5 Press SETUP EXIT The LCD displays SAYE CHANGES in the original language 6 Press SETUP EXIT again to exit configuration mode and save the changes Gf the language does not change you may need to scroll to a different save option by pressing PLUS or MINUS in the previous step 7 Repeat this process if necessary until you reach the desired language The LCD is missing The LCD may need replacing Call a service technician characters or parts of characters 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Troubleshooting Miscellaneous Printer Problems 129 Table 22 Miscellaneous Printer Problems Continued Problem Changes in parameter settings did not take effect Possible Cause Parameters are set incorrectly Recommended Solution 1 Set parameters and save permanently 2 Turn the printer off O and then on IN A command turned off the ability to change the parameter Refer to the ZPL Programming Guide or call a service technician A command changed the parameter back to the previous setting If the problem continues there may be a problem with the main logic board Refer to the ZPL Programming Guide or call a service technician Refer to the Programming Guide for the printe
31. surfaces for damage Raise the media door and inspect the media compartment for damage to components If you discover shipping damage upon inspection Immediately notify the shipping company and file a damage report Keep all packaging material for shipping company inspection Notify your authorized Zebra reseller Important Zebra Technologies Corporation is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty Store the Printer If you are not placing the printer into immediate operation repackage it using the original packing materials You may store the printer under the conditions shown in Table 3 Table 3 Storage Temperature and Humidity Temperature 40 F to 140 F 40 to 60 C Relative Humidity 596 to 8596 non condensing Ship the Printer If you must ship the printer Turn off O the printer and disconnect all cables Remove any media ribbon or loose objects from the printer interior Close the printhead Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 26 Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an approp
32. that data source For more information on the types of communication interfaces and their limitations see Select a Data Communication Interface on page 27 Provide a Power Source Place the printer within a short distance of a power outlet that is easily accessible 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Printer Setup 27 Select a Data Communication Interface Select a Data Communication Interface Table 5 provides basic information about data communication interfaces that you can use to connect your printer to a computer You may send label formats to the printer through any data communication interface that is available Select an interface that is supported by both your printer and your computer or your Local Area Network LAN Table 5 Characteristics of the Data Communication Interfaces Interface RS 232 Serial IEEE 1284 Bidirectional Parallel Standard or Optional on Printer Standard Standard Characteristics Maximum cable length of 50 ft 15 24 m You may need to change printer parameters to match the host computer You need to use a null modem adaptor to connect to the printer if using a standard modem cable Maximum cable length of 10 ft 3 m Recommended cable length of 6 ft 1 83 m No printer parameter changes required to match the host computer USB Internal wired Ethernet print server Standard Optional Maximum cable length of 16 4 ft 5
33. the way out and then fold it down wo d Slide an empty core onto the rewind c Wrap the liner around the liner spindle take up spindle and turn the spindle counterclockwise to tighten the liner 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 48 Operations Load Media Rewind Option Continued e Wrap the liner around the core and turn the rewind spindle counterclockwise to tighten the liner f Fold up the rewind media guide and then slide it in until it touches the liner g Tighten the thumbscrew on the rewind media guide Z 79695L 002 Rev A Liner Take Up Option Continued No additional steps for the liner take up option Z Series RZ Series User Guide 6 6 08 Operations 49 Load Media 6 ee ean a a a ee A Caution Use the peel release lever and your right hand to close the peel assembly Do not use your left hand to assist in closing The top edge of the peel roller assembly could pinch your fingers Close the peel assembly using the peel off mechanism release lever 7 Slide in the media guide until it touches the outer edge of the media 8 Set the printer to Peel Off mode See Select Print Mode on page 72 for instructions 9 Close the printhead assembly 10 If the printer is paused the Pause light is on press PAUSE to enable printing Peeling and liner take up if used begin automatically 6 6 08 Z Series RZ Series User
34. the lowest setting that provides good print quality If the darkness is set too high the ink may smear the ribbon may burn through or the printhead may wear prematurely If printing is too light or if there are voids in printed areas increase the darkness If printing is too dark or if there is spreading or bleeding of printed areas decrease the darkness The FEED Self Test on page 134 can be used to determine the best darkness setting You may want to adjust darkness while performing the PAUSE Self Test on page 133 Because the darkness setting takes effect immediately you can see the results on labels that are currently printing Darkness settings also may be changed by the driver or software settings Default Value ZPL APL D APL I 10 Range ZPL APL D APL I 00 to 30 Default Value EPL 7 Range EPL 00 to 15 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS to increase darkness 3 Press MINUS to decrease darkness 4 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 79695L 002 Rev A 70 Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 2 of 26 Language Parameter Action Explanation HUANA Adjust Print Speed Adjusts the speed for printing a label given in inches per second Slower print speeds typically yield better print quality Print speed changes take PRINT SPE
35. the value shown 4 Press SELECT to accept any changes and deselect the parameter Specify Password Level 2 i AT Ay fA This parameter allows you to select whether certain factory selected menu items or all menu items are password protected PASSWORD LEVEL Default Value SELECTED ITEMS SELECTED ITEMS Selections SELECTED ITEMS ALL ITEMS 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 94 Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 26 of 26 Language Parameter HIVVI7I LANGUAGE ENGL I SH 79695L 002 Rev A Action Explanation Select the Display Language This parameter changes the language displayed on the LCD Each language selection is displayed in the language itself Default Value ENGLISH Selections ENGLISH SPANISH FRENCH GERMAN ITALIAN NORWEGIAN PORTUGUESE SWEDISH DANISH SPANISH 2 DUTCH FINNISH JAPANESE KOREAN SIMPLIFIED CHINESE TRADITIONAL CHINESE AU LANGUAGE ENGL I SH 2i W 4i IDIOMA ESPANOL Hi W 4i LANGAGE FRANCAIS Hi W 4i Sprache Deutsch ERT L INGUA I TAL IANO 2i W 4i SPR K NORSK Hi WI IDIOMA PORTUGU S Hi WI SPR K SVENSKA UAN SPROG DANSK ERTA IDIOMA ESPANOL2
36. 0 Label length Minimum Non RFID Tear off 0 5 in 13 mm 0 5 in 13 mm Peel off 0 5 in 13 mm 0 5 in 13 mm Rewind 0 5 in 13 mm 0 5 in 13 mm Cutter in 25 4 mm 1 0 in 25 4 mm RFID Varies for each transponder type Maximum 200 or 39 in 99 mm 39 in 991 mm 300 DPI 600 DPI 20 in 508 mm N A N A Label width Minimum Non RFID in 25 4 mm 2 in 51 mm RFID Varies for each transponder type Maximum Tear Cutter 4 5 in 114 mm 7 0 in 178 mm Peel Rewind 4 25 in 108 mm 6 75 in 171 mm Total thickness Minimum 0 0023 in 0 058 mm 0 0023 in 0 058 mm DI Maximum 0 010in 025mm 0 010in 10 25 mm Core size 3 in 76 mm 3 in 76 mm Maximum roll diameter 8 in 203 mm 8 in 203 mm Maximum fanfold pack size 8 0 in x 203 mm x 8 0 in x 203 mm x length x width x height 4 5 in x 114 mm x 7 0 in x 178 mm x 6 2 in 157 mm 6 2 in 157 mm Inter label gap Minimum 0 079 in 2mm 0 079 in 2mm Preferred 0 118 in 3mm 0 118 in 3mm Maximum 0 157 in 4 mm 0 157 in 4 mm Ticket tag notch size width x length 0 25 in x 6 mm x 0 25 in x 6 mm x 0 12 in 3mm 0 12 in 3mm Hole diameter 0 125 in 3mm 0 125 in 3mm Notch or hole position Centered Minimum 0 15 in 3 8 mm 0 15 in 3 8 from inner media edge Maximum 2 25 in 57 mm 3 5 in 90 mm Black mark Vertical length 0 098 in to 2 5 to 0 098 in to 2 5 to dimensions 0 453 in 11 5 mm 0 453 in 11 5 mm Horizontal width gt 0 37 in gt 9 5 mm gt 0 37 in gt 9 5 mm Location Wi
37. 109 Cleaning Procedures 4 See Figure 18 Using the swab from the Preventive Maintenance Kit part number 47362 wipe along the upper cutting surface 1 and the cutter blade 2 In place of the Preventive Maintenance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Allow the solvent to evaporate Figure 18 Cleaning the Cutter Module 1 a 2 5 Replace the cutter shield 6 Plug the printer into its power source and then turn on I the printer The lower cutter blade returns to its correct operating position 7 If the cutter continues to perform unsatisfactorily contact an authorized service technician 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 110 Routine Maintenance Routine Maintenance for the Rewind Option Routine Maintenance for the Rewind Option When you use the Rewind option you will periodically need to remove printed labels or used liner from the rewind spindle You may also need to adjust the media alignment for the Rewind option Remove Printed Labels or Liner from the Rewind Spindle To remove printed labels or liner from the rewind spindle complete these steps 1 Cut the liner between the media alignment spindle and the rewind spindle 2 Rotate the take up spindle counterclockwise until the rewind media guide is fully upright l 3 Loosen the thumbscrew on the rewind media guide ue 79695
38. 12 Printer Parameters Page 25 of 26 Language Parameter Action Explanation Select Idle Display 2 i AT AY fA This parameter selects the LCD options for the real time clock Note If the default value is not selected pressing PLUS or briefly displays the firmware version of the printer IDLE DISPLAY MINUS briefly displays the fi ion of the pri FW VERSION Default Value FIRMWARE FW VERSION Selections MM DD Y Y 24HR MM DD YY 12HR DD MM Y Y 24HR DD MM YY 12HR FW VERSION To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter Set Real Time Clock RTC Date 2 i AT AY fA This parameter allows you to set the date following the convention selected in IDLE DISPLAY RTC DATE To change the value shown 01 01 98 1 Press SELECT to select the parameter 2 Press MINUS to move to the next digit position 3 Press PLUS to change the value of the digit 4 Press SELECT to accept any changes and deselect the parameter Set RTC Time 2 i AT AY fA This parameter allows you to set the time following the convention selected in IDLE DISPLAY RTC TIME 01 23 1 Press SELECT to select the parameter 2 Press the left oval MINUS to move to the next digit position 3 Press the right oval PLUS to change the value of the digit To change
39. 132 PAUSE Self TeSt ewheveteehac tunics n aE a aa E LEE E e aa a aE ESEA 133 FREED Sel TeSt cerasi eine stad Eia a a Ea EE e a a i h e SEE a EEAS 134 FEED and PAUSE Self Test cevee4ee cee E DERE HER Re RE E Meee ace eed oe 137 Communications Diagnostics Test llle 138 Sensor Profile 22 Lozoclli desde ERR E ARR E EU raain n dee ae EG ERE 139 T Specifications ss ssie e nonae ki RkxandRansaa d RR ee OA UR RC d 141 General Specifications ssas cee es 142 Printing Specifications 1 0 0 0 krs ce Re 143 Media Specifications 6 0 auauua tees 145 Ribbon Specifications 0 tees 146 Printer Options 2 53 ebePLREREWit ee GG ceed cba be eis eal aed ex 147 i eee T TL t I T TOL E ee T ee ee ee ee ee ee 149 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A Contents 7 8 Contents Notes 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 About This Document This section provides you with contact information document structure and organization and additional reference documents Contents Who Should Use This Document 0 0 0 0000s 10 How This Document Is Organized 10 Contacts 53 ms tubos eus sn atus een boe etm tumet in erue D anm Up as 11 Document Conventions 0 00 ellen 12 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 10 About This Document Who Should Use This Document Who Should Use This Document This User Guide is int
40. 34567890 d S amp Q r 5 0 AaBbCcDdEeFfGgHhliJjKkLI MmNnOoPpQgRrSsTtUuVv WwXxYyZz1234567890 1 96 amp lt gt AaBbCcDdEeFfGgHhliJjKkLI MmNnOoPpQgRrSsTtUuVv WwxXxYyZz1234567890 C amp 0 lt gt 3E Z a 49 ue eee s eue Lu eed 1 Label length including interlabel gap Interlabel gap 3 Set maximum label length to approximately this value Default Value ZPL EPL APL I 39 0 inches 988 mm Selections ZPL EPL APL I Values are adjustable in one inch 25 4 mm increments Default Value APL D 12001 Range APL D 00001 to 99991 o to 99 99 inches To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to change the value shown 3 Press SELECT to accept any changes and deselect the parameter 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 76 Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 8 of 26 Language Parameter HIVVI7I EARLY WARNING MAINTENANCE ON Action Explanation Set Early Warning for Maintenance When this feature is enabled the printer provides warnings when the printhead needs to be cleaned Default Value MAINT OFF Selections MAINT OFF MAINTENANCE ON To change the Early Warning settings 1 Press SELECT to select the parameter 2 When the LCD displays EARLY WARMING MRIHTEHRHCE press PLUS or MI
41. Al or OFT MEM APL D only If your printer is set to require a password you are prompted to enter the password 3 Enter the password For instructions see Change Password Protected Parameters on page 66 4 Press the appropriate button again to select the desired card The display shows ARE YOU SURE 5 Do you want to continue Press MINUS to select HO to cancel the request and return to FORMAT CARD prompt e Press PLUS to select ES and begin initialization When initialization is complete the control panel displays FORMATTING CARO COMPLETED Note Depending on the amount of memory in the memory card initialization may take up to 5 minutes to complete 6 Press SELECT to deselect the parameter Z Series RZ Series User Guide 79695L 002 Rev A 82 Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 14 of 26 Language Parameter Action Explanation Initialize Flash Memory 2 i AT AY fA This option erases all previously stored information from Flash memory Caution This option completely erases the Flash memory INIT FLASH MEM To initialize Flash memory YES 4 Press SELECT to select the parameter 2 If prompted for a password enter the printer password For instructions see Change Password Protected Parameters on page 66 The display shows INITIALIZE FLASH 3 Press PLUS to select YES The display shows ARE YOU SURE 4 Do you wan
42. ED effect upon exiting Setup mode 2 IPS Default Value ZPL APL I 2 IPS Default Value EPL APL D 6 IPS Range e 200 dpi 2 to 10 IPS e 300 dpi 2 to 8 IPS e 600 dpi 1 to 4 IPS To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS to increase the value 3 Press MINUS to decrease the value 4 Press SELECT to accept any changes and deselect the parameter 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Configuration 71 Standard Control Panel Parameters Table 12 Printer Parameters Page 3 of 26 Language Parameter HUANA TEAR OFF 000 EHEHHNIN 6 6 08 Action Explanation Adjust the Tear Off Position This parameter establishes the position of the media over the tear off peel off bar after printing See Figure 13 Higher numbers move the media out the tear line moves closer to the leading edge of the next label and lower numbers move the media in the tear line moves closer to the edge of the label just printed Figure 13 Tear Off Position Adjustment TO Lorem UU ak 1 Media direction 2 Factory set tear line location at position 00 Default Value ZPL EPL APL I 0 Range ZPL EPL APL I 120 to 120 Default Value APL D 1281 Range APL D 00i to 999i inches 0m to 2537m metric To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS to increase the value Each press
43. Feed the media over the peel assembly 1 1 4 Loosen the thumbscrew on the rewind media guide wu 5 Slide the rewind media guide all the way out and then fold it down wo 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Operations 53 Load Media 6 Slide an empty core onto the rewind spindle 7 Wrap the media around the core and turn the rewind spindle counterclockwise to tighten the media Ensure that the edge of the media is flush against the backplate of the rewind spindle 9 Tighten the thumbscrew on the rewind media guide d 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 54 Operations Load Media 10 Slide in the media guide until it touches the outer edge of the media 11 Set the printer to Rewind mode See Select Print Mode on page 72 for instructions 12 Close the printhead assembly 13 If the printer is paused the Pause light is on press PAUSE to enable printing Rewinding begins automatically 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Operations 55 Load Ribbon Load Ribbon Always use ribbon that is wider than the media to protect the printhead from wear For direct thermal printing do not load ribbon in the printer The standard Thermal Transfer option black ribbon spindle uses ribbon coated on the outside and the alternate Thermal Transfer option gray ribbon spindle uses ribbon coated on the inside To avoid dam
44. IBBON CAL I BRATE 6 6 08 Action Explanation Calibrate Media and Ribbon Sensor Sensitivity Use this procedure to adjust sensitivity of media and ribbon sensors Important Follow this procedure exactly as presented All of the steps must be performed even if only one of the sensors requires adjustment You may press MINUS at any step in this procedure to cancel the process To perform a media and ribbon sensor calibration 1 2 10 11 12 13 14 Press SELECT to select the parameter Press PLUS to start the calibration procedure The LOAD BACKING prompt displays Open the printhead Remove approximately 8 in 203 mm of labels from the backing and pull the media into the printer so that only the backing is between the media sensors Leave the printhead open Press PLUS to continue The REMOVE RIBBON prompt displays Remove the ribbon if used Close the printhead Press PLUS to continue The message CALIBRATING PLEASE WAIT displays The printer adjusts the scale gain of the signals that it receives from the media and ribbon sensors based on the specific media and ribbon combination being used On the sensor profile this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application When calibration is complete RELOAD ALL displays Open the printhead and pull the media forward until a label is positioned under the media s
45. IBBON IH message 116 RIBBON OUT message 115 Ribbon S setting 92 ribbon sensor calibration procedure 83 print sensor profile 82 roll media described 33 loading 42 routine cleaning schedule 103 RTC real time clock setting date 93 idle display 93 time 93 S sales 11 scratch test media type 35 ribbon coated side 36 self tests 131 CANCEL 132 communications diagnostics 138 FEED 134 FEED and PAUSE 137 PAUSE 133 Power On Self Test POST 131 sensor profile calibration selecting through control panel 82 sensors cleaning 107 interpreting sensor profile 139 print sensor profile 82 serial port characteristics of serial connection 27 connection and configuration 29 connector location 17 setting serial communications 84 setup checklist 24 unpack the printer 25 79695L 002 Rev A 154 Index Setup mode enter and use Setup mode 64 exit Setup mode 65 LCD messages 69 passwords 66 shipping report damage 25 reshipping the printer 25 smart labels 33 spacing requirements 26 specifications general 142 media 145 power cord 32 printing 143 ribbon 146 storing the printer 25 surface for the printer 26 T tag stock 33 Tear Off mode loading media 41 media path 39 print mode use described 38 selecting 72 tear off position adjustment 71 technical support 11 temperature requirements 26 thermal transfer mode media scratch test 35 setting 74 THERMISTOR FAULT mes
46. L 002 Rev A Z Series RZ Series User Guide 6 6 08 Routine Maintenance 111 Routine Maintenance for the Rewind Option 4 Slide the rewind media guide all the way out and then fold it down 5 Slide the core with the liner from the take up spindle 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 112 Routine Maintenance Routine Maintenance for the Rewind Option Adjust Media Alignment for Rewind Option The instructions below apply only if the printer has a Rewind option The liner should be installed flush against the backplate of the rewind spindle to prevent the media backing from winding too loosely Perform the adjustments in the order given Do only what is needed to solve the problem To adjust the media alignment for printers with the Rewind option complete these steps 1 Tum the adjustment dial 1 clockwise to move the media toward the backplate 2 2 Turn the adjustment dial 1 counter clockwise to move the media away from the backplate 2 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Troubleshooting This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Contents Troubleshooting Checklists 2000 cece teen eee 114 LCD Error Messages cee eee etter III I 115 Print Quality Problems 0 0 eee eee RII 119 Calibration Problems 0 00 eee 122 Communic
47. NUS to toggle between OFF and ON If you are prompted for a password enter your password using the instructions in Change Password Protected Parameters on page 66 3 Exit Setup mode and save changes to enable additional parameters related to the early warning system 4 Enter Setup mode again and go to the following parameters to enter the printhead cleaning interval and the printhead life 5 Press SELECT to accept any changes and deselect the parameter UNV HEAD CLEANING 450M 1476 FT Set Printhead Cleaning Interval for Early Warning This parameter appears only when Early Warning for Maintenance is enabled This value should correspond to the length of the media or ribbon roll that you are using Default Value 450 M 1476 FT Selections 100 M 328 FT to 450 M 1476 FT in 50 M increments To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to set the printhead cleaning interval to the desired number of inches of media or ribbon When the printhead reaches the set length WARMING CLERH PRINTHEAD appears on the LCD If the alert function is enabled the printer generates an alert 3 Press SELECT to accept any changes and deselect the parameter HIVVI7I HEAD CLEANED NO YES 79695L 002 Rev A Reset Printhead Cleaning Counter for Early Warning This parameter appears only when Early Warning for Maintenance is enabled To reset the printhead cleaning cou
48. Network ID This parameter assigns a unique number to the printer when the printer is operating in an RS422 485 multi drop network environment an external RS422 485 adapter is required This gives the host computer the means to address a specific printer This does not affect TCP IP or IPX networks Default Value 000 Range 000 to 999 To change the value shown 1 Press SELECT to select the parameter Press MINUS to move to the next digit position 2 3 Press PLUS to increase the value of the digit 4 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 6 6 08 Configuration 87 Standard Control Panel Parameters Table 12 Printer Parameters Page 19 of 26 Language Parameter HIVVI7I COMMUN I CAT I ONS NORMAL MODE ZPL only HIVVI7I CONTROL PREFIX 7E Action Explanation Set Communications Mode The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer For more information see Communications Diagnostics Test on page 138 Default Value NORMAL MODE Selections NORMAL MODE DIAGNOSTICS To select communication diagnostics mode 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter Set Control Prefix Character The printer looks for this two digit hex charac
49. Press MINUS to decrease the value 4 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 6 6 08 Configuration 91 Standard Control Panel Parameters Table 12 Printer Parameters Page 23 of 26 Language Parameter HIVVI7I LEFT POSITION E 0000 Action Explanation Adjust Left Position This parameter adjusts the print position horizontally on the label Positive numbers adjust printing to the left by the specified number of dots Negative numbers shift printing to the right Default Value 0000 Range 9999 to 9999 dots To change the value shown 1 Press SELECT to select the parameter 2 Press MINUS to move the cursor 3 Press PLUS to change between and to increase the value of the digit For a negative value enter the value before changing to the minus sign 4 Press SELECT to accept any changes and deselect the parameter ZPL only PLAN ZE REPRINT MODE DISABLED 6 6 08 Set Reprint Mode When reprint mode is enabled you can reprint the last label printed either by issuing the PR ZPL command or by pressing MINUS on the control panel Default Value DISABLED Selections ENABLED DISABLED To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Gu
50. RFID inlay instead of to the interlabel gap 1 Select FEED for the MED IR POWER UF and HERD CLOSE parameters see Select Media Power Up Option on page 89 or Select Head Close Option on page 89 2 Manually calibrate the printer see Calibrate Media and Ribbon Sensor Sensitivity on page 83 6 6 08 Problem The DATA light flashes indefinitely after you attempt to download printer or reader firmware Troubleshooting 127 RFID Problems Table 21 RFID Problems Continued Possible Cause The download was not successful For best results cycle power on the printer before downloading any firmware Recommended Solution Turn off O the printer Wait 10 seconds Turn on I the printer Attempt to download the firmware again Sr aep qoc If the problem persists contact Technical Support RFID parameters do not appear in Setup mode and RFID information does not appear on the printer configuration label The printer was powered off O and then back on I too quickly for the RFID reader to initialize properly Wait at least 10 seconds after turning the printer power off before turning it back on 1 Turn off O the printer 2 Wait 10 seconds 3 Turn on I the printer 4 Check for the RFID parameters in Setup mode or for RFID information on a new configuration label An incorrect version of printer or reader firmware was loaded on the printer 1 Verify that the correct f
51. Various Printer Options Continued Print Mode Printer Option Media Path Cutter or Cutter shown with Delayed Cut an optional catch E OZ O a E Rewind Rewind Red solid lines 2 media Blue dotted lines 2 backing only 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Operations 41 Load Media Load Media The beginning steps for loading media apply to all printers including those that have the peel off liner take up cutter or rewind option When you have completed these beginning steps continue with the media loading instructions for the print mode and printer options that apply to you For more information about print modes and printer options see Print Modes and Printer Options on page 38 Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing Beginning Steps for all Print Modes and Printer Options To begin loading media for all print modes and printer options complete these steps 1 Press the printhead release latch to open the printhead assembly Lift the printhead until it la
52. ade from the same materials and adhesives as non RFID labels Each label has an RFID transponder sometimes called an inlay made of a chip and an antenna embedded between the label and the liner The shape of the transponder varies by manufacturer and is visible through the label All smart labels have memory that can be read and many have memory that can be encoded Important Transponder placement within a label depends on the transponder type and the printer model Make sure that you are using the correct smart media for your printer For more information refer to the RFID Programming Guide A copy is available at http www zebra com manuals or on the user CD that came with your printer Table 7 describes roll and fanfold media Roll media is loaded into the printer while fanfold media may be located inside or outside of the printer Z Series RZ Series User Guide 79695L 002 Rev A 34 Printer Setup Types of Media Media Type Non Continuous Roll Media Table 7 Roll and Fanfold Media How It Looks L7 Q Description Roll media is wound on a 3 in 76 mm core Individual labels are separated by one or more of the following methods Web media separates labels by gaps holes or notches EBEN NNNE HEN Black mark media uses pre printed black marks on the back side of the media to indicate label separations MET Perforated media has perforations that allow the labels or tag
53. age 134 You are using an incorrect 1 Switch to a different type of media or ribbon combination of labels and to try to find a compatible combination ribbon for your application 2 If necessary consult your authorized Zebra reseller or distributor for information and advice The printer is set at an incorrect For optimal print quality set the darkness to the darkness level lowest possible setting for your application via the control panel the driver or the software See Adjust Print Darkness Density on page 69 You may want to perform the FEED Self Test on page 134 to determine the ideal darkness setting The printhead is dirty Clean the printhead See Clean the Printhead and Platen Roller on page 104 Incorrect or uneven printhead Set the printhead pressure to the minimum pressure needed for good print quality See Adjust Printhead Pressure on page 61 The printhead is improperly Call a service technician balanced Long tracks of Print element damaged Call a service technician missing print on several labels 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 120 Troubleshooting Print Quality Problems Problem Wrinkled ribbon Printing too light or too dark over the entire label Table 17 Print Quality Problems Continued Possible Cause Ribbon was fed through the ribbon system incorrectly Recommended Solution Load the ribbon correctly See Load Ribbon on page 55 Incorrect
54. aging your printer follow the directions for the Thermal Transfer option installed in your printer Figure 8 shows the ribbon paths for ribbon coated on the outside and ribbon coated on the inside The coated surfaces of the ribbon are shown in gray when they are visible To determine which side of a ribbon is printed see Coated Side of Ribbon on page 35 Figure 8 Ribbon Path 7 black ribbon spindle gray ribbon spindle Ribbon Coated Outside Ribbon Coated Inside Sal ow 5 Tension blade Ribbon take up spindle Ribbon supply spindle Printhead assembly a A wi N Printhead release latch 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 56 Operations Load Ribbon Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing To load ribbon complete these steps 1 Set the ribbon supply spindle for normal or low tension e To place the ribbon supply spindle in the normal position firmly pull out the spindle end cap until it extends and clicks in place as shown in Figure 9 Use this setting for most
55. al printer defaults see FEED and PAUSE Self Test on page 137 Important Certain printing conditions may require that you adjust printing parameters such as print speed darkness or print mode These conditions include but are not limited to printing at high speeds peeling the media the use of extremely thin small synthetic or coated labels Because these and other factors affect print quality run tests to determine the best combination of printer settings and media for your application A poor match may limit print quality or print rate or the printer may not function properly in the desired print mode Enter and Use Setup Mode 79695L 002 Rev A Use the LCD on the control panel to view and adjust printer settings through Setup mode When a parameter is changed an asterisk appears in the upper left corner of the display to indicate that the value is different from the one currently active in the printer Press this key To do the following SETUP EXIT enter or exit Setup mode SELECT select or deselect a parameter PLUS continue to the next parameter MINUS return to the previous parameter in the cycle Z Series RZ Series User Guide 6 6 08 Configuration 65 Setup Mode Exit Setup Mode When you exit setup mode you have several options for saving changing or not changing parameters To leave Setup mode complete these steps 1 Press SETUP EXIT The LCD displays SAVE CHRHGES
56. and proper printer performance across our product line Zebra strongly recommends the use of genuine Zebra supplies as part of the total solution Specifically the ZM400 ZM600 RZ400 and RZ600 are designed to work only with genuine Zebra printheads thus maximizing safety and print quality Contact your authorized Zebra reseller for part ordering information or see Contacts on page 11 for contact addresses and telephone numbers Recycling Printer Components The majority of this printer s components are recyclable The printer s main logic board includes a battery that you should dispose of properly Do not dispose of any printer components in unsorted municipal waste Please dispose of the EMEN battery according to your local regulations and recycle the other printer components according to your local standards For more information see http www zebra com environment Lubrication 79695L 002 Rev A No lubrication is needed for this printer Caution Some commercially available lubricants will damage the finish and the mechanical parts if used on this printer Z Series RZ Series User Guide 6 6 08 Routine Maintenance 103 Cleaning Schedule and Procedures Cleaning Schedule and Procedures Important Zebra is not responsible for damage caused by the use of cleaning fluids on this printer Specific cleaning procedures are provided on the following pages Table 15 shows the recommended cleaning schedule Thes
57. anguage Parameter ZPL only AT DELIMITER CHAR 2C 4 Action Explanation Set Delimiter Character The delimiter character is a two digit hex value used as a parameter place marker in ZPL ZPL II format instructions See the ZPL Programming Guide for more information Default Value 2C Range 00 to FF Note Do not use the same hex value for the control format and delimiter character The printer must see different characters to work properly To change the value shown 1 Press SELECT to select the parameter 2 Press MINUS to move to the next digit position 3 Press PLUS to increase the value of the digit 4 Press SELECT to accept any changes and deselect the parameter ZPL only HV I ZPL MODE ZPL Il 79695L 002 Rev A Select ZPL Mode The printer remains in the selected mode until it is changed by this parameter or by using a ZPL ZPL II command The printer accepts label formats written in either ZPL or ZPL II eliminating the need to rewrite any ZPL formats that already exist See the ZPL Programming Guide for more information on the differences between ZPL and ZPL II Default Value ZPL I Range ZPL II ZPL To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 6 6 08 Configuration 89 Standard C
58. applications e To place the ribbon supply spindle in the low tension position firmly push in the end cap until it retracts and clicks in place as shown in Figure 9 Use this setting when using a narrow ribbon or if normal tension hampers ribbon movement Figure 9 Ribbon Spindle Normal and Low Tension je 7 z BEA V e Se E Ex A St 1 Normal Position Spindle End Cap Extended 2 Low Tension Position Spindle End Cap Retracted 2 Press the printhead release latch to open the printhead assembly Lift the printhead until it latches open 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Operations 57 Load Ribbon 3 Insert the ribbon into the printer In this step follow the instructions for the Thermal Transfer option installed in your printer Ribbon Coated Outside Sa black ribbon spindle a Hold the ribbon with the loose end unrolling clockwise b Place the roll of ribbon on the ribbon supply spindle 1 and push it all the way back c Pullthe end of the ribbon under the printhead assembly 1 and out the front of the printer Extend the ribbon approximately 24 in 610 mm out of the printer 6 6 08 Z Series RZ Series User Guide Ribbon Coated Inside o gray ribbon spindle I a Hold the ribbon with the loose end unrolling counterclockwise b Place the roll of ribbon on the ribbon supply spindle 1 and push it all the way back c Pullthe end o
59. ari ee ERUE REOS SE eee tebe debee GEGEN RR RR SACR 41 Beginning Steps for all Print Modes and Printer Options 41 Additional Steps for Tear Off Mode 0 0 eese 44 Additional Steps for Peel Off Mode with or without Liner Take Up 45 Additional Steps for Cutter or Delayed Cut Mode 00 000 0c eee 50 Additional Steps for Rewind Mode 0 cece eee 51 Load RIDDON ence sek eaeke nes ainra tinen Tae REES bate EnA es RU ENG ees eee ES 55 Remove Used Ribbon 00 0 ccc eee 59 Calibrate the Printer 2l 60 Auto Calibration 0 0 0000 tte eee 60 Manual Calibration liliis 60 Adjust Printhead Pressure 0 0 0 cette eee 61 A COMNQUIONON TP cies Ok dae wae we 63 Setup Mode iu RERBA Ge REEEQUE ERG bebe bee bee pha Rad CER UR RR A RR 64 Enter and Use Setup Mode 0 cece tte eee 64 Exit Setup Mode 0 cece teens 65 Change Password Protected Parameters 00000 c cece eee eee eee 66 Default Password Value 000 cc rr 66 Disable the Password Protection Feature 0 0 00 illie 66 Print a Configuration Label 1 2 0 cece eee 67 Print a Network Configuration Label 1 2 0 0 lille 68 Standard Control Panel Parameters aaa ua 0 0 cece cee eee 69 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Additional Control Panel Parameters lille 95 RFID Contr
60. as Regional Headquarters Zebra Technologies International LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A T 1 847 793 2600 Toll free 1 800 423 0422 F 1 847 913 8766 Technical Support T 1 877 ASK ZEBRA 275 9327 F 1 847 913 2578 Hardware ts1 zebra com Software ts3 zebra com Europe Africa Middle East and India Regional Headquarters Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK T 44 0 1494 472872 F 44 0 1494 450103 Asia Pacific Regional Headquarters Zebra Technologies Asia Pacific LLC 120 Robinson Road 3106 01 Parakou Building Singapore 068913 T 465 6858 0722 F 65 6885 0838 6 6 08 Technical Support T 44 0 1494 768298 F 44 0 1494 768210 Germany Tsgermany zebra com France Tsfrance 9 zebra com Spain Portugal Tsspain 9 zebra com All other areas Tseurope zebra com Technical Support T 65 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific zebra com Z Series RZ Series User Guide Customer Service Dept For printers parts media and ribbon please call your distributor or contact us T 1 877 ASK ZEBRA 275 9327 E clientcare 9zebra com Internal Sales Dept For printers parts media and ribbon please call your distributor or contact us T 44 0 1494 768316 F 444 0
61. ation routine if necessary The media sensor is positioned incorrectly Ensure that the media sensor is properly positioned to read a single consistent interlabel gap The media sensor is calibrated improperly See Calibrate Media and Ribbon Sensor Sensitivity on page 83 The platen roller is dirty Clean the platen roller See Clean the Printhead and Platen Roller on page 104 Improper printhead pressure settings toggles Adjust the printhead pressure to ensure proper functionality Improperly loaded ribbon or media Verify that the printer is loaded properly Incompatible media The bar code is not within specifications because the print is too light or too dark Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed Media must not exceed minimum specifications for mode of operation Perform the FEED Self Test on page 134 Adjust the darkness or print speed settings as necessary Not enough blank space around the bar code Z Series RZ Series User Guide Leave at least 1 8 in 3 2 mm between the bar code and other printed areas on the label and between the bar code and the edge of the label 79695L 002 Rev A 122 Troubleshooting Calibration Problems Calibration Problems Table 18 identifies problems with calibration the possible causes and the recommended solutions Problem Loss of printing registration on labels
62. ations Problems 0 00 00 eee eee 123 Ribbon Problems 0000 cc ccc ee eee eee eens 124 RFID Probl tris i addo ee emeret teme ned eh demde etu dre at Side i 125 Miscellaneous Printer Problems 0000 0c eee eee eee eee eee eee 128 Printer Diagnostics 0 0 2 tet t 131 Power Oniself Test ere epe deca ced Ue mee Ueser eue eere Rer Re aedes 131 CANCEL Self Test loe ue Dec eta evans cea md babes eee Y Pao ee 132 PAUSE Self TeSt 52m oae tical ange ean eran atu RUNE 133 FEED SeliT65ls cocer padece ausit Dalee RUE RD 134 FEED and PAUSE Self Test 0 0 0 eee eens 137 Communications Diagnostics Test llle 138 Sensor Profile rte uvm te titu e ln eem eto OR e d 139 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 114 Troubleshooting Troubleshooting Checklists Troubleshooting Checklists 79695L 002 Rev A If an error condition exists with the printer review this checklist m m Are noncontinuous labels being treated as continuous labels If yes see Calibrate Media and Ribbon Sensor Sensitivity on page 83 Is the printer reporting a ribbon error when ribbon is loaded properly If yes see Calibrate Media and Ribbon Sensor Sensitivity on page 83 Are you experiencing problems with print quality If yes see Print Quality Problems on page 119 Are you experiencing communications problems If yes see Communications Problems on page 123 If the
63. automatically calibrates on power up or when the printhead is closed During auto calibration the printer determines the label length and sensor settings The results of the auto calibration are stored in the printer s memory and are retained even if printer power is removed These parameters remain in effect until the next calibration is performed Note If the control panel settings for MEDIA POWER UF or HEAD CLOSE are set to LENGTH NO MOTION or FEED the printer starts printing without auto calibrating See Select Media Power Up Option on page 89 or Select Head Close Option on page 89 Manual Calibration 79695L 002 Rev A Perform a media and ribbon sensor calibration to reset the sensitivity of the sensors so the media and ribbon are detected more accurately If you change the type of ribbon or media your printer may operate better if you perform this calibration For instructions refer to Calibrate Media and Ribbon Sensor Sensitivity on page 83 Z Series RZ Series User Guide 6 6 08 Operations 61 Adjust Printhead Pressure Adjust Printhead Pressure You may need to adjust printhead pressure if printing is too light on one side if you use thick media or if the media drifts from side to side during printing See Figure 10 The ZM400 and RZ400 pressure adjustment dials have four possible settings designated by blocks of increasing size embossed on the print mechanism The smallest block fully counterclockwise is consider
64. bbon is Load ribbon correctly See Load ERROR CONDITION not loaded or incorrectly loaded Ribbon on page 55 RIBBON OUT In thermal transfer mode the 1 Load ribbon correctly See Load The printer stops the ribbon sensor is not detecting Ribbon on page 55 ERROR light flashes ribbon that is loaded incorrectly 2 Calibrate the sensors See Calibrate Media and Ribbon Sensor Sensitivity on page 83 In thermal transfer mode mediais 1 Load media correctly See Load blocking the ribbon sensor Media on page 41 2 Calibrate the sensors See Calibrate Media and Ribbon Sensor Sensitivity on page 83 In thermal transfer mode the 1 Print a sensor profile See Print printer did not detect the ribbon Sensor Profile on page 82 The even though it is loaded correctly ribbon out threshold marked by the word RIBBON is likely too high above the black area that indicates where the ribbon is detected 100 RIBBON 000 060 040 020 000 TEL LU 2 Calibrate the sensors or load printer defaults See Calibrate Media and Ribbon Sensor Sensitivity on page 83 or LOAD DEFAULTS on page 65 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 116 Troubleshooting LCD Error Messages Table 16 LCD Error Messages Continued LCD Display Printer Condition WARMING RIBBON IH The ERROR light flashes ERROR CONDITION PAPER OUT The printer stops the ERROR light flashes ERROR CONDITION HERD OFEN Possible Cause R
65. being used are within printer specifications Do one or more of the following as necessary Check the programming position being used with the RS command or the program position setting in your label designer software If the position is incorrect change the setting Refer to the RFID Programming Guide for more information Select RESTORE for the RFID TAG CRL IB parameter refer to the RFID Programming Guide for instructions You are sending RFID ZPL commands that are incorrect Refer to the RFID Programming Guide for more information about the ZPL commands for RFID Radio frequency RF interference from another RF source Do one or more of the following as necessary Move the printer away from fixed RFID readers or other RF sources Make sure that the media door is closed at all times during RFID programming 9g 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 126 Troubleshooting RFID Problems Problem Poor yields Too many RFID tags per roll are voided Table 21 RFID Problems Continued Possible Cause The RFID labels are not within specifications for the printer which means that the transponder is not in an area that can be programmed consistently Recommended Solution Make sure that the labels meet transponder placement specifications for your printer See http www zebra com id zebra na en index products supplies rfid_supplies rfid transpo
66. bon Sensor Sensitivity on page 83 Z Series RZ Series User Guide 6 6 08 RFID Problems Table 21 identifies problems that may occur with RFID printers the possible causes and the recommended solutions For more information about RFID refer to the RFID Programming Guide A copy of the manual is available at http www zebra com manuals or on the user CD that came with your printer Problem The RFID enabled printer voids every label Troubleshooting RFID Problems 125 Table 21 RFID Problems Possible Cause The printer is not calibrated for the RFID label being used Recommended Solution Manually calibrate the printer see Calibrate Media and Ribbon Sensor Sensitivity on page 83 The printer is set for the wrong tag type The printer is unable to communicate with the RFID reader Set the correct tag type Refer to the RFID Programming Guide for instructions 1 Turn off O the printer 2 Wait 10 seconds 3 Turn on D the printer 4 Ifthe problem persists you may have a bad RFID reader or a loose connection between the RFID reader and the printer Contact Technical Support or an authorized Zebra RFID service technician for assistance The settings are incorrect in your label designer software The software settings override the printer settings Make sure that the software and printer settings match You are using an incorrect programming position particularly if the tags
67. burn temperature Set the darkness to the lowest possible setting for good print quality See Adjust Print Darkness Density on page 69 Incorrect or uneven printhead pressure Set the printhead pressure to the minimum needed for good print quality See Adjust Printhead Pressure on page 61 Media not feeding properly walking from side to side Make sure that media is snug by adjusting the media guide or call a service technician The strip plate needs adjusting Call a service technician The printhead needs vertical adjustment Call a service technician The printhead is improperly balanced Call a service technician The printhead and platen roller need to be realigned The media or ribbon is not designed for high speed operation Call a service technician Replace supplies with those recommended for high speed operation You are using an incorrect combination of media and ribbon for your application 1 Switch to a different type of media or ribbon to try to find a compatible combination 2 If necessary consult your authorized Zebra reseller or distributor for information and advice You are using ribbon with direct thermal media Direct thermal media does not require ribbon To check if you are using direct thermal media perform the label scratch test in When to Use Ribbon on page 35 Incorrect or uneven printhead pressure Set the pressure to the mini
68. d seven labels are printed at each of the following speeds 203 dpi printers 2 ips 6 ips and 10 ips 300 dpi printers 2 ips 6 ips 8 ips 600 dpi printers 2 ips 4 ips To perform a FEED self test complete these steps 1 Print a configuration label to show the printer s current settings 2 Turn off O the printer 3 Press and hold FEED while turning on I the printer Hold FEED until the first control panel light turns off The printer prints a series of labels Figure 21 at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label Figure 21 FEED Test Label WMT 50 15 PINZP26 Print Speed 6 Relative Darkness 3 10CR2DT128 T a L Z Series RZ Series User Guide 6 6 08 Troubleshooting 135 Printer Diagnostics 4 See Figure 22 and Table 23 Inspect the test labels and determine which one has the best print quality for your application If you have a bar code verifier use it to measure bars spaces and calculate the print contrast If you do not have a bar code verifier use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test Figure 22 Bar Code Darkness Comparison ROTATED BAR CODES ER SS gt AE SSS Lt 5 Oc LO EM m m
69. d page 80 set printer resolution 73 status response 86 auto calibration 60 backfeed setting 90 bar codes list available codes 78 battery disposal 102 baud setting 84 before you begin setup 24 bitmap scaling factor 92 black mark media described 34 6 6 08 Index C calibration media and ribbon sensor 83 RFID tag from control panel 97 setting for head close 89 setting for media power up 89 troubleshooting problems 122 Canadian DOC compliance 4 CANCEL button CANCEL self test 132 description 20 checklist before you begin 24 troubleshooting 114 cleaning cutter module 108 exterior of printer 103 media compartment and sensors 107 printhead and platen roller 104 recommended cleaning schedule 103 communication interfaces 27 communications diagnostics test overview 138 selecting 87 communications problems 123 components of printer 18 configuration changing parameters 69 enter and use Setup mode 64 exit Setup mode 65 software or printer driver 69 configuration label printing using CANCEL self test 132 printing using List Setup command 79 Z Series RZ Series User Guide 79695L 002 Rev A 150 Index connect printer to computer or network 28 connect to power source 31 contacts 11 continuous media described 34 setting media type 73 control panel buttons described 20 enter and use Setup mode 64 exit Setup mode 65 LCD error messages 115 lights
70. de 6 6 08 Printer Setup This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer Contents Before You Begin 1 2 eee eee eee een teen n ees 24 Handling the Printer 0 0 eee RII 25 Unpack and Inspect the Printer 0000 e eee eee eee eee 25 Store the PUNTO sais ves ico ttd tentent creto sco die te n en fete e eh 25 Ship the Printer urea rate ode gate reed e gei eie ing Pe gei n eate 25 Select a Site forthe Printer 0 0 0 cee eee eens 26 Select a SUrface osse Eaton arae u cou ei ndi ons 26 Provide Proper Operating Conditions llle 26 Allow Proper Space 0 2 2 0 e eee ee eee eee eee eens 26 Provide a Data SOurCe oesi eaea meer a alate aa a a a a a rera a aa aiae Aerie 26 Provide a Power Source osar aeda adai aa eee a T a i 26 Select a Data Communication Interface n n aoaaa aana 27 Data Cables and Wireless Cards lille 28 Connect the Printer to the Computer or Network 2002000000e eee 28 Connect the Printer to a Power Source llle eese 31 Power Cord Specifications 0 00 cece eee 32 Types of Media 0 00 lr nn 33 ato of ai OvervieW REDEEM 35 When to Use Ribbon 2 0 0 0 0 n 35 Coated Side of Ribbon 2 1 eee 35 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 24 Printer Setup Before You Begin
71. described 21 location 16 overview and illustration 19 parameters 69 control prefix setting 87 counters 78 customer service 11 cutter cleaning 108 Cutter Jam message 118 Cutter mode media path 40 loading media for Cutter mode 41 print mode use described 38 selecting Cutter mode 72 D darkness setting 69 data bits setting 85 data cables 28 data source connections 27 site selection 26 date setting 93 default password 66 defragmenting message 118 Delayed Cut mode loading media 41 media path 40 print mode use described 38 selecting 72 delimiter character setting 88 diagnostics 131 RFID test 96 direct thermal mode media scratch test 35 setting 74 disable password protection 66 79695L 002 Rev A display language changing from unreadable language 128 selection 94 display RFID tag data 99 disposal of printer parts 102 download firmware 22 dpi format conversion 92 E electronics cover 16 Eltron Programming Language EPL 22 emulations 22 enter Setup mode 64 error messages 115 Ethernet characteristics of internal wired connection 27 characteristics of wireless connection 27 internal wired connection and configuration 30 wired and wireless connector locations 17 wireless connection and configuration 30 exit Setup mode 65 external view of printer 16 F factory defaults reload parameters 65 restore network settings 65 fanfold media described 34 loading
72. dia being used To use a ribbon narrower than 2 in 51 mm test the ribbon s performance with your media to assure that you get the desired results 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Specifications Printer Options Printer Options Option ZM400 ZM600 RZ400 RZ600 Cutter X X X X Peel off X X X X Liner take up X Not X Not available available Alternate Thermal Transfer option X Not X Not gray spindle which uses ribbon coated on available available the inside Factory installed 64 MB 58 MB user X X X X available Flash memory 300 dpi printhead X X X X 600 dpi printhead X Not Not Not available available available Rewind X X X X External print server 10 100 or 10base T X X X X Internal print server 10base T X X X X Wireless print server X X X X RFID reader encoder Optional Optional Standard Standard 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 147 148 Specifications Printer Options 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 A adhesive test for ribbon coating 35 adjustments label left side 90 left position 91 media alignment for rewind 112 print darkness 69 printhead pressure 61 tear off position 71 APL D set Module A storage device 73 set Module B storage device 73 setting compatibility mode 72 setting control codes 72 APL I adjust label left position 90 print stored format 81 print store
73. dia on page 33 To select a print mode see Select Print Mode on page 72 Print Mode Descriptions and Printer Requirements Print Mode Tear Off default setting Table 8 Print Modes and Printer Options When to Use Printer Options Required Use for most applications This mode can be used with any printer options and most media types Printer Actions The printer prints label formats as it receives them The printer operator can tear off the printed labels any time after they print Peel Off Use only if the printer has the Peel Off The printer peels the label from the liner Liner Take Up or Rewind option during printing and then pauses until the label is removed In Peel Off mode the liner exits the front of the printer In Peel Off mode with Liner Take Up the liner winds onto the liner take up spindle or the rewind spindle Cutter Use if the printer has a cutter option when The printer prints a label and then cuts it you want the labels to be cut apart free Delayed Cut Use if the printer has a cutter option when The printer prints a label pauses and cuts you want the printer to cut the labels apart the label when it receives the JK delayed at a signal cut ZPL command Rewind Use if the printer has the Rewind option and _ The printer prints without pausing between you want the labels to rewind on a core labels The media or liner is wound onto a core after printing RFID Use when printin
74. e intervals are intended as guidelines only You may have to clean more often depending upon your application and media Table 15 Recommended Cleaning Schedule Area Method Interval Printhead Solvent Direct Thermal Mode After every roll of Platen roller Solvent media or 500 feet of fanfold media Th l Transfer Mode Af Media sensors Komm hermal Transfer ode ter every roll of ribbon or three rolls of media Ribbon sensor Air blow Media path Solvent Ribbon path Solvent Pinch roller part of Peel Off option Solvent Cutter If cutting continuous Solvent After every roll of media or more often module pressure sensitive media depending upon your application and media If cutting tag stock or label Solvent and After every two or three rolls of media liner material air blow Tear off peel off bar Solvent Once a month Take label sensor Air blow Once every six months Zebra recommends using Preventive Maintenance Kit part number 47362 In place of this kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Clean the Exterior You may clean the exterior surfaces of the printer with a lint free cloth and a small amount of a mild detergent if necessary Do not use harsh or abrasive cleaning agents or solvents 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 104 Routine Maintenance Cleaning Procedures Cl
75. e of the known international safety organizations Figure 7 2 3 conductor HAR cable or other cable approved for your country 3 IEC 320 connector This should bear the certification mark of at least one of the known international safety organizations Figure 7 4 Length x 9 8 ft 3 m Rating 10 Amp 250 VAC Figure 7 International Safety Organization Certifications 9 9G 06d ke Te v9 di SO Coq qu b Go BG GN S Xu c ONE SU amp INMETRO Z Series RZ Series User Guide 6 6 08 Printer Setup 33 Types of Media Types of Media 6 6 08 Important Zebra strongly recommends the use of Zebra brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to prevent premature printhead wear To purchase supplies go to http www zebra com howtobuy Your printer can use various types of media Standard media Most standard media uses an adhesive backing that sticks individual labels or a continuous length of labels to a liner Tag stock Tags are usually made from a heavy paper Tag stock does not have adhesive or a liner and it is typically perforated between tags Radio frequency identification RFID smart media RFID media can be used in a printer that is equipped with an RFID reader encoder RFID labels are m
76. e parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 79695L 002 Rev A 98 RFID Operation Additional Control Panel Parameters Table 14 RFID Parameters Page 3 of 4 Parameter Action Explanation View or Change RFID Write Power 2 i A AY fA This parameter displays the current value for RFID write power Default 16 RFID WRITE PWR Selections 0 to 30 15 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter RFID Error Status 2 i A AY VA During an error condition an error message shows on the second line of the display This field cannot be modified For more information on an error RFID ERR STATUS message refer to the RFID Programming Guide Specify RFID Tag Type Hi AT AY VA Select the RFID tag type that you are using my Note RFID transponders operate on different frequencies You RFID TAG TYPE must use a frequency that complies with local regulations in your BGEHZ j country Default GEN 2 EPC Class 1 Gen 2 Selections GEN 2 EPC Class 1 Gen 2 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and dese
77. e steps 1 Scratch the print surface of the media rapidly with your fingernail 2 Did a black mark appear on the media If a black mark Then the media is Does not appear on the media Thermal transfer A ribbon is required Appears on the media Direct thermal No ribbon is required Coated Side of Ribbon Ribbon can be wound with the coated side on the inside or outside The ribbon used must match the Thermal Transfer option installed The standard Thermal Transfer option black ribbon spindle uses ribbon coated on the outside and the alternate Thermal Transfer option gray ribbon spindle available on the ZM400 and RZ400 only uses ribbon coated on the inside If you are unsure which side of a particular roll of ribbon is coated perform an adhesive test or a ribbon scratch test to determine which side is coated Adhesive Test If you have labels available perform the adhesive test to determine which side of a ribbon is coated This method works well for ribbon that is already installed To perform an adhesive test complete these steps 1 Peel a label from its liner 2 Press a corner of the sticky side of the label to the outer surface of the roll of ribbon 3 Peel the label off of the ribbon 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 36 Printer Setup Ribbon Overview 4 Observe the results Did flakes or particles of ink from the ribbon adhere to the label If ink from the ribbon
78. ean the Printhead and Platen Roller 79695L 002 Rev A You can minimize printhead wear and maintain print quality with regular preventive measures Over time the movement of media or ribbon across the printhead wears through the protective ceramic coating exposing and eventually damaging the print elements dots To avoid abrasion Clean the printhead frequently and use well lubricated thermal transfer ribbons with backings optimized to reduce friction Minimize printhead pressure and burn temperature settings by optimizing the balance between the two Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent exposing the elements to the more abrasive label material For best results clean the printhead after changing every roll of ribbon Inconsistent print quality such as voids in the bar code or graphics may indicate a dirty printhead Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead You are not required to turn off the printer power when working near an open printhead but Zebra recommends it as a precaution If you turn off the power you will lose all temporary settings such as label formats and you must reload them before you resume printing Note For printers with a peel assembly keep the peel assembly closed while cleaning the platen roller to
79. ed position 1 and the largest block fully clockwise is considered position 4 The ZM600 and RZ600 dials have seven settings instead of four Figure 10 Printhead Pressure Adjustment Dials 1 2 La6 gt Qao 1 Outside dial 2 Inside dial To set printhead pressure complete these steps 1 Use Table 10 or Table 11 to select the initial dial settings for your media depending on which printer you have Table 10 ZM400 and RZ400 Printhead Pressure Media Width Inside Dial Outside Dial in 25 4 mm 3 1 2 in 51 mm 4 1 3 in 76 mm 3 2 3 5 in and up 89 mm and up 3 3 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 62 Operations Adjust Printhead Pressure 79695L 002 Rev A Table 11 ZM600 and RZ600 Printhead Pressure Media Width Inside Dial Outside Dial 2 in 50 mm 6 1 3 in 75 mm 6 2 4 in 100 mm 7 3 5 in 125 mm 7 4 5 5 in and up 140 mm and up 6 6 2 If necessary adjust the pressure adjustment dials as follows If the media Requires higher pressure to print well Then Increase both dials one position Shifts left while printing Increase the outside dial setting one position or decrease the inside dial setting one position Shifts right while printing Increase the inside dial setting one position or decrease the outside dial setting one position Prints too lightly on the left side of the label I
80. edures for loading and calibrating the printer Note Complete the tasks and resolve the issues in Printer Setup on page 23 before operating the printer Contents Print Modes and Printer Options llleeleee II 38 Print Mode Descriptions and Printer Requirements llle lesse 38 Media Paths PR 39 Load Media PRCTP MTMTT 41 Beginning Steps for all Print Modes and Printer Options 41 Additional Steps for Tear Off Mode 20000 cece eee eee eee 44 Additional Steps for Peel Off Mode with or without Liner Take Up 45 Additional Steps for Cutter or Delayed Cut Mode 2 0 0 02000055 50 Additional Steps for Rewind Mode lssleeseleee eA 51 Load Ribbon e comede he rere c e dene ew alge c a RI X RC ea RT RR aaa GR 55 Remove Used Ribbon 000 0c cece eee eee 59 Calibrate the Printer 00 00 c cette eee 60 Auto Calibration eac caiano aa a aa aaa a aa a 60 Manual Calibration n anaana aaaea 60 Adjust Printhead Pressure III 61 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 38 Operations Print Modes and Printer Options Print Modes and Printer Options The printer can use different print modes and options for label removal Table 8 Use a print mode that matches the media being used and the printer options available For more information on the types of media see Types of Me
81. ended for use by any person who needs to operate or to troubleshoot problems with the printer How This Document Is Organized 79695L 002 Rev A The User Guide is set up as follows Section Introduction on page 15 Description This section shows the operational controls and location of major components used when loading media Printer Setup on page 23 This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer Operations on page 37 This section provides the procedures for loading and calibrating the printer Configuration on page 63 This section describes the control panel parameters that are used to configure the printer for operation Routine Maintenance on page 101 This section provides routine cleaning and maintenance procedures Troubleshooting on page 113 This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Specifications on page 141 This section provides the features of and specifications for the printer Z Series RZ Series User Guide 6 6 08 Contacts About This Document 11 Contacts You can contact Zebra Technologies Corporation at the following Web Site http www zebra com Technical Support via the Internet is available 24 hours per day 365 days per year Go to http www zebra com support The Americ
82. ensor Reload the ribbon if used Close the printhead Press PLUS to continue The printer performs an auto calibration During this process the printer checks the readings for the media and ribbon based on the new scale established determines the label length and determines the print mode To see the new readings on the new scale print a sensor profile Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 79695L 002 Rev A 84 Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 16 of 26 Language Parameter HIVVI7I PARALLEL COMM BIDIRECTIONAL Action Explanation Set Parallel Communications Select the communications port that matches the one being used by the host computer Default Value BIDIRECTIONAL Selections BIDIRECTIONAL UNIDIRECTIONAL To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter ZPL only PEN I SERIAL COMM RS232 Set Serial Communications Select the communications port that matches the one being used by the host computer This setting applies only when the serial port is used Default Value RS232 Selections RS232 RS485 MULTIDROP To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll throug
83. es and the recommended solutions Problem A label format was sent to the printer but was not recognized The DATA light does not flash A label format was sent to the printer Several labels print then the printer skips misplaces misses or distorts the image on the label Table 19 Communications Problems Possible Cause The communication parameters are incorrect The serial communication settings are incorrect Recommended Solution Check the printer driver or software communications settings if applicable If you are using serial communication check the serial port setting in the control panel menu See Set Serial Communications on page 84 If you are using serial communication make sure that you are using a null modem cable or a null modem adapter Using the control panel controls check the protocol setting It should be set to HOWE See Set Protocol on page 86 If a driver is used check the driver communication settings for your connection Ensure that the flow control settings match Check the communication cable length See Table 5 on page 27 for requirements Check the printer driver or software communications settings if applicable A label format was sent to the printer but was not recognized The DATA light flashes but no printing occurs 6 6 08 The prefix and delimiter characters set in the printer do not match the ones in the label format Verify
84. ess PLUS to select PRIHT 3 Press SELECT to deselect the parameter Z Series RZ Series User Guide 6 6 08 Configuration 79 Standard Control Panel Parameters Table 12 Printer Parameters Page 11 of 26 Language Parameter ZPL EPL APL D HIVVI7I LIST FORMATS Action Explanation List Formats This option prints a label that lists the available formats stored in the printer s RAM Flash memory or optional memory card To print a list of the available formats 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter ZPL EPL APL D A LIST SETUP APL I only UANZE LIST ZPL SETUP List Setup This option prints a configuration label see Figure 11 on page 67 which lists the current printer configuration To print a configuration label 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter APL I only HVVI7I APL SW SETUP Print Software Configuration Label A software configuration label lists pages formats and bar codes that are defined for the printer Other printer settings also are included To print this label 1 Press SELECT to select the parameter 2 Press PLUS to select PRINT 3 Press SELECT to deselect the parameter APL I only PEN I HW SETUP APL I 6 6 08 Print Hardware Configuration Label A
85. f the ribbon under the printhead assembly 1 and out the front of the printer Extend the ribbon approximately 24 in 610 mm out of the printer 1 i L3 f 79695L 002 Rev A 58 Operations Load Ribbon 4 Close the printhead assembly 5 Wind the ribbon clockwise onto the ribbon take up spindle 1 Ribbon Coated Outside P Ribbon Coated Inside A black ribbon spindle om 4 gray ribbon spindle 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Operations 59 Load Ribbon Remove Used Ribbon To remove used ribbon complete these steps 1 Caution Do not cut the ribbon directly on the ribbon take up spindle Doing so may damage the spindle If the ribbon has not run out cut or break it before the ribbon take up spindle 1 2 To loosen the ribbon squeeze it against the ribbon take up spindle tension blades 1 At the same time turn the ribbon take up spindle release knob counterclockwise 2 The tension blades collapse into the ribbon take up spindle loosening the ribbon 3 Slide the used ribbon off of the ribbon take up spindle and discard 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 60 Operations Calibrate the Printer Calibrate the Printer The printer can be set to calibrate automatically or you can calibrate it manually Auto Calibration When the control panel setting for MEDIA POWER UP or HERD CLOSE is set to CALIBRATION the printer
86. g RFID labels with The printer increases throughput time when RZ Series printers or with Z Series printers that have an optional RFID reader encoder installed printing batches of RFID labels by eliminating backfeed between labels Linerless Peel Reserved for future options Reserved for future options Linerless Rewind Reserved for future options Reserved for future options Linerless Tear 79695L 002 Rev A Reserved for future options Z Series RZ Series User Guide Reserved for future options 6 6 08 Media Paths Operations 39 Print Modes and Printer Options Table 9 shows the media paths for print mode and printer option combinations using roll media Fanfold media uses the same print modes and printer options as roll media RFID printers can use all of these printer options and have the same media paths Table 9 Media Paths for Print Modes with Various Printer Options Print Mode Tear Off Printer Option Printers with any printer options can use Tear Off mode Media Path Peel Off Peel Liner take up or Rewind Peel Off with Liner Take Up Red solid lines 2 media Blue dotted lines 2 backing only 6 6 08 Liner take up Rewind Z Series RZ Series User Guide b ma es os 79695L 002 Rev A 40 Operations Print Modes and Printer Options Table 9 Media Paths for Print Modes with
87. g off of the label and on the platen roller This setting can affect the horizontal position of the label format if the image was inverted using the POI ZPL II command To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to change the value shown 3 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 6 6 08 Configuration 75 Standard Control Panel Parameters Table 12 Printer Parameters Page 7 of 26 Language Parameter ZPL EPL APL I PANIIT MAXIMUM LENGTH 39 0IN 988MM APL D only PENI ZE 1200i MAX LEN E Action Explanation Set Maximum Label Length This parameter is used during the media portion of the calibration process Always set maximum label length to a value that is at least 1 0 in 25 4 mm greater than the actual label length Figure 14 If the value is set to a smaller value than the label length the printer assumes that continuous media is loaded and the printer cannot calibrate For example if the label length is 5 0 inches 126 mm including the interlabel gap set the parameter for 6 0 inches 152 mm If the label length is 7 5 inches 190 mm set the parameter for 9 0 inches 229 mm Figure 14 Label Length AaBbCcDdEeFfGgHhliJ KkLI MmNnOoPpQdqRrSsTtUuVv WwXxYyZz1234567890 AR 2 lt gt JL AaBbCcDdEeF fGgHhliJjKkL1 MmNnOoPpQgRrSsTtUuVv WwXxXxYyZz12
88. h the options 3 Press SELECT to accept any changes and deselect the parameter Note Select RS232 if you are using an external adapter to enable RS422 485 operation UNV BAUD 9600 79695L 002 Rev A Set Baud This setting applies only when the serial port is used The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place Select the value that matches the one being used by the host computer Default Value 9600 Selections ZPL APL I APL D 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 Selections EPL 1200 2400 4800 9600 19200 38400 57600 115200 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 6 6 08 Configuration 85 Standard Control Panel Parameters Table 12 Printer Parameters Page 17 of 26 Language Parameter AT DATA BITS 8 BITS Action Explanation Set Data Bits This setting applies only when the serial port is used The data bits of the printer must match the data bits of the host computer for accurate communications to take place Set the data bits to match the setting being used by the host computer Default Value 8 BITS Selections 7 BITS 8 BITS To change the value shown 1 Press SELECT
89. ibbon is loaded but the printer is set for direct thermal mode The media is not loaded or is loaded incorrectly Misaligned media sensor The printer is set for noncontinuous media but continuous media is loaded The printhead is not fully closed The head open sensor is not Recommended Solution Ribbon is not required with direct thermal media If you are using direct thermal media remove the ribbon This error message will not affect printing If you are using thermal transfer media which requires ribbon set the printer for Thermal Transfer mode See Select Print Method on page 74 Load media correctly See Load Media on page 41 Check position of the media sensor Install proper media type or reset printer for current media type and perform calibration Close printhead completely Call a service technician working properly The printer stops the ERROR light flashes The printhead has a faulty Call a service technician THERMISTOR thermistor FAULT The ERROR light flashes WARHIHG HERD COLD THERMISTOR FAULT ERROR CONDITION HEAD ELEMENT BAD The printer stops the ERROR light is on the printer cycles through these three messages 79695L 002 Rev A Caution An improperly connected printhead data or power cable can cause these error messages The printhead may be hot enough to cause severe burns Allow the printhead to cool The printhead data cable is not proper
90. ibility Mode Sets compatibility with DPL printers Default Value OFF Selections ON OFF To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter APL D only PENI ZG CONTROL CODES STANDARD 79695L 002 Rev A Set APL D Control Codes Default Value STANDARD Selections STANDARD MAINFRAME To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 6 6 08 Configuration 73 Standard Control Panel Parameters Table 12 Printer Parameters Page 5 of 26 Language Parameter APL D only H VVI7I MODULE A NONE Action Explanation Set Module A Storage Device for APL D Default Value NONE Selections NONE RAM 1 RAM 2 FLASH 1 FLASH 2 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter APL D only HVVI7I MODULE B NONE Set Module B Storage Device for APL D Default Value NONE Selections NONE RAM 1 RAM 2 FLASH 1 FLASH 2 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS
91. ide 79695L 002 Rev A Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 24 of 26 Language Parameter See next column Action Explanation View Sensor Settings These parameters are automatically set during the calibration procedure and should be changed only by a qualified service technician Refer to the ZPL II Programming Guide for information on these parameters To skip these parameters 1 Press PLUS to skip each of the following parameters HANV WEB S 030 ni ERT MEDIA S 040 TERANA 2i W 4 i RIBBON S 073 HH 2i W 4 i TAKE LABEL 100 MH HANV MARK S 050 n ERTA TRANS GAIN 060 EET ERTA TRANS BASE 100 n Hi WI TRANS BRIGHT 196 HIER Hi WI RIBBON GAIN 253 HERR Hi WI MARK GAIN 026 i ZPL only PEN I FORMAT CONVERT NONE 79695L 002 Rev A Select Format Convert Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would like to scale Default Value NONE Selections NONE 150 300 150 600 200 600 300 600 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide Configuration 93 Standard Control Panel Parameters Table
92. irmware version is loaded on your printer See Printer Language Modes on page 22 or refer to the RFID Programming Guide for more information 2 Download the correct printer or reader firmware if necessary If the problem persists contact Technical Support The printer is unable to communicate with the RFID reader Turn off O the printer Wait 10 seconds Turn on D the printer Bog ol If the problem persists you may have a bad RFID reader or a loose connection between the RFID reader and the printer Contact Technical Support or an authorized service technician for assistance The printer is RFID ready but no reader is installed Contact an authorized Zebra RFID reseller to acquire a reader for your printer 8 Z Series RZ M Series User Guide 79695L 002 Rev A 6 6 08 128 Troubleshooting Miscellaneous Printer Problems Miscellaneous Printer Problems Table 22 identifies miscellaneous problems with the printer the possible causes and the recommended solutions Table 22 Miscellaneous Printer Problems Problem Possible Cause Recommended Solution TheLCD displaysa The language parameter was 1 Press SETUP EXIT to enter configuration language that I changed through the control mode cannot read panel or a firmware command 2 Press MINUS The printer displays the LANGUAGE parameter in the current language Even if you cannot recognize the characters displayed you can still
93. l Lights lllsleeeeeeee II 21 Printer Language Modes sslssseseeeee I 22 Firmware Downloads lleseeeelee eens 22 Additional Printer Language Information lille 22 Z Series RZ Series User Guide 79695L 002 Rev A 16 Introduction External View External View Figure 2 and Figure 3 show the components and connections on the outside of the printer Figure 2 Front of Printer 1 Control panel 2 Media door 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Introduction 17 External View Figure 3 Rear of Printer All Standard Connectors Internal 10 100 Wired Print Server and Wireless Plus Print Server Shown All Standard Connectors Internal 10 100 Wired Print Server and Internal Wireless Plus Print Server Shown 1 Power switch O off on 5 Serial port AC power connector 6 Internal wired print server port Ethernet option 3 Wireless card ejector button 7 USB port 8 Parallel port 4 Wireless Plus print server card slot 9 Internal Wireless Plus print server antenna Ethernet option Ethernet option 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 18 Introduction Printer Media Compartment Printer Media Compartment Figure 4 shows the components inside the media compartment of your printer Depending on installed options your prin
94. l panel light turns off A printer configuration label prints Figure 19 Figure 19 Sample Configuration Label RZ Series Zebra Technologies ZTC R2400 200dpi ZPL 2BR2279583 Z Series Zebra Technologies ZTC ZM400 300dpi ZPL 79695L 002 Rev A ZBR2836549 CONTINUOUS TRANSMISSIVE THERMAL TRANS INT OFI NOT CONNECTED BID IRECTIONAL 000 NORMAL MODE lt gt EH 1248 12 MM FULL V53 16 32 1 2 CTED ITEMS PA SSHORD MM 13186 07TE0050110 79400 001 J FIRMWARE IN THIS PRINTER IS COPYRIGHTED DARKNESS PRINT SPEED TEAR_OFF PRINT MODE MEDIA TYPE SENSOR SELECT PRINT METHOD PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH coy WARNING ISB COMM PARALLEL COMM SERIAL COMM BAUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POMER UP HERD CLOSE BACKFEED LABEL TOP LEFT POSITION REPRI nt MODE RIBBON GAIN MARK GAIN MODES ENABLED MODES DISABLED RESOLUTION FIRMWARE XML SCHEMA HARDWARE ID CONF IGURAT ION RAM ONBOARD FLASH FORMAT CONVERT IDLE DISPLAY RTC DATE ZBI VERSION SET CNTR2 NONRESET CNTR RESET ares Eve Z Series RZ Series User Guide VH1 CONTINUOUS TRANSMISSIVE TOCRMAL TRANS LABEL LENGTH MAXIMUM LENGTH DOR Cw ERE ING PARALLEL COMM SERIAL COMM BAUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID DELIMITER CHAR
95. labels are not printing or advancing correctly review this checklist m m Are you using the correct type of labels Review the types of label in Types of Media on page 33 Are you using a label that is narrower than the maximum print width See Set Print Width on page 74 Review the label and ribbon loading illustrations in Load Media on page 41 and Load Ribbon on page 55 Does the printhead need to be adjusted See Adjust Printhead Pressure on page 61 for more information Do the sensors need to be calibrated See Calibrate Media and Ribbon Sensor Sensitivity on page 83 for more information If none of the above suggestions correct the problem review this checklist m m Perform one or more of the self tests given in Printer Diagnostics on page 131 Use the results to help identify the problem If you are still having problems see Contacts on page 11 for customer support information Z Series RZ Series User Guide 6 6 08 Troubleshooting LCD Error Messages 115 LCD Error Messages The LCD displays messages when there is an error See Table 16 for LCD errors the possible causes and the recommended solutions Table 16 LCD Error Messages visis E Possible Cause Recommended Solution The printhead was replaced with Install a genuine Zebra printhead ERROR CONDITION one that is not a genuine Zebra IHURLID HERD printhead The ERROR light flashes In thermal transfer mode ri
96. lect the parameter 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 RFID Operation 99 Additional Control Panel Parameters Table 14 RFID Parameters Page 4 of 4 Parameter Action Explanation Read and Display RFID Tag Data i AT AY f 4 When this option is selected the reader attempts to read a tag over the RFID antenna even if the printhead is open Results are displayed in RFID TAG DATA hexadecimal format The printer rereads the tag every 2 seconds so if the tag changes data is displayed for the current tag over the antenna e f no tag data can be read the text HO DATA appears on the bottom line of the LCD display e Ifa tag is present the data for that tag appears on the bottom line of the display in hexadecimal format If there is more data than can fit on the bottom line such as for 96 bit tags the bottom line will cycle from the first 8 bytes most significant to the next 4 bytes least significant approximately every 2 seconds The hexadecimal data that can fit on two screens is displayed and cycled through For example if the tag contains the data 0x112233445566778899001122 when this option is selected the bottom line of the display shows 1122234455661188 for 2 seconds followed by 9358581 122 for 2 seconds The printer cycles through these indefinitely To read RFID tag data 1 Position an RFID label with its transponder over the RFID antenna coupler location 1 No moveme
97. lled See Print Modes and Printer Options on page 38 for more information For additional procedures related to the rewind option see Routine Maintenance for the Rewind Option on page 110 To operate the printer in Peel Off mode complete these steps 1 Extend the media approximately 18 in 500 mm out of the printer 2 Remove the exposed labels so that only the liner remains lt S lt T 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 46 Operations Load Media 3 Push down the peel off mechanism release lever to open the peel assembly 4 Feed the liner over the tear off peel off bar 1 and behind the peel assembly 2 Make sure that the end of the liner falls outside of the printer 5 Complete this step only if you want to use Peel Off mode with liner take up Your printer must have the Liner Take Up option or the Rewind option installed Follow the instructions for your printer option Rewind Option Liner Take Up Option a Feed the liner under the media a Slide the liner into the slot in the alignment roller 1 liner take up spindle 1 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Operations 47 Load Media Rewind Option Continued Liner Take Up Option Continued b Loosen the thumbscrew on the b Push the liner back until it touches rewind media guide the back plate of the liner take up spindle assembly ue c Slide the rewind media guide all
98. ly connected Caution Turn off O the printer before performing this procedure Failure to do so can damage the printhead 1 Turn off O the printer 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inserted into the printhead connector 4 Turn on D the printer The printhead has a faulty thermistor Z Series RZ Series User Guide Call a service technician 6 6 08 Troubleshooting 117 LCD Error Messages Table 16 LCD Error Messages Continued LCD Display Printer Condition WARMING Caution An improperly connected printhead data or power cable HERD COLD AN can cause this error message The printhead may be hot enough to cause severe burns Allow the printhead to cool Possible Cause Recommended Solution The printer prints while the The printhead temperature is Continue printing while the printhead ERROR light flashes approaching its lower operating reaches the correct operating limit temperature If the error remains the environment may be too cold for proper printing Relocate the printer to a warmer area The printhead data cable is not Caution Turn off O the printer properly connected before performing this procedure Failure to do so can damage the printhead 1 Turn off O the printer 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inser
99. m e md OSS mm mm me SS ZE LZ ae EE ES L LI uui pa A INI CWEOET MI roue MEAM MEE eir rans 3e T SLIGHTLY LIGHT Z m amp CODE 29x E INSPEC IM OA D 8 xCODE 39 o o SLIGHTLY DARK MLC A XCODE 39 Too DARK LL LLL 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 136 Troubleshooting Printer Diagnostics 79695L 002 Rev A Table 23 Judging Bar Code Quality Print Quality Description Too dark Labels that are too dark are fairly obvious They may be readable but not in spec The normal bar code bars increase in size The openings in small alphanumeric characters may fill in with ink Rotated bar code bars and spaces run together Slightly dark Slightly dark labels are not as obvious The normal bar code will be in spec Small character alpha numerics will be bold and could be slightly filled in The rotated bar code spaces are small when compared to the in spec code possibly making the code unreadable n spec The in spec bar code can only be confirmed by a verifier but it should exhibit some visible characteristics The normal bar code will have complete even bars and clear distinct spaces The rotated bar code will have complete even bars and clear distinct spaces Although it may not look as good as a slightly dark bar code the bar code will be in spec n both n
100. manufactured by Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Have been shown to comply with the applicable technical standards of the FCC For Home Office Commercial and Industrial use If no unauthorized change is made in the equipment and if the equipment is properly maintained and operated 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 3 4 Compliance Information Compliance Information Compliance Information FCC Compliance Statement This device complies with Part 15 rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user s authority to operate the equipment To ensure compliance this printer must be used with Shielded Communication Cables FCC Radiation Exposure Statement for printers with radios or RFID encoders This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Canadian DOC C
101. meters Page 6 of 26 Language Parameter HUANA PRINT METHOD THERMAL TRANS HUANA PRINT WIDTH 1248 AUN NNI Action Explanation Select Print Method The print method parameter tells the printer the method of printing that you want to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon Default Value THERMAL TRANSFER Selections THERMAL TRANSFER DIRECT THERMAL To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter Set Print Width This parameter specifies the printable area across the width of the label Table 13 shows the ranges and default values for print width which are based on the printer model and the printhead resolution Table 13 Print Width Ranges and Maximum Values 79695L 002 Rev A Printhead er Pesoton ZM400 RZ400 ZM600 RZ600 200 dpi Default Value 832 Default Value 1344 Range 2 to 832 dots Range 2 to 1344 dots 300 dpi Default Value 1248 Default Value 1984 Range 2 to 1248 dots Range 2 to 1984 dots 600 dpi Note 600 dpiis N A not available on the RZ400 Default Value 2496 Range 2 to 2496 dots Note Setting the width too narrow can result in portions of a label format not being printed on the media Setting the width too wide wastes formatting memory and can cause printin
102. mil to 33 mil 600 dots in 1 6 mil to 16 mil N A Ladder rotated orientation 203 dots in 4 9 mil to 49 mil 4 9 mil to 49 mil 300 dots in 3 9 mil to 39 mil 3 3 mil to 33 mil 600 dots in 1 6 mil to 16 mil N A 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 144 Specifications Printing Specifications Printing Specifications Programmable constant print speeds ZM400 RZ400 ZM600 RZ600 203 dots in 24 in 61 mm per second 24 in 61 mm per second e 3in through 10 in persecondin 3 in through 10 in per second in 1 in increments 76 mm through 1 in increments 76 mm through 254 mm per second in 25 mm 254 mm per second in 25 mm increments increments 300 dots in 24 in 61 mm per second 24 in 61 mm per second e 3in through 8 in per second in e 3 in through 8 in per second in 1 in increments 76 mm through 1 in increments 76 mm through 203 mm per second in 25 mm 203 mm per second in 25 mm increments increments 600 dots in e 1 5 in 38 mm N A 2in through 4 in per second in 1 in increments 51 mm through 102 mm per second in 25 mm increments Thin film printhead with ES Element Energy Control 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Media Specifications Specifications 145 Media Specifications Media Specifications ZM400 RZ400 ZM600 RZ60
103. mum needed See Adjust Printhead Pressure on page 61 Smudge marks on The media or ribbon is not Replace supplies with those recommended for labels designed for high speed high speed operation operation Misregistration skips The printer is not calibrated Recalibrate the printer labels Improper label format Use correct label format Misregistration and misprint of one to three labels 79695L 002 Rev A The platen roller is dirty See Clean the Printhead and Platen Roller on page 104 Media does not meet specifications Z Series RZ Series User Guide Use media that meets specifications 6 6 08 Problem Vertical drift in top of form position Troubleshooting Print Quality Problems 121 Table 17 Print Quality Problems Continued Possible Cause The printer is out of calibration Recommended Solution Recalibrate the printer Vertical drift occurs during normal printer operation Note A vertical drift of 4 to 6 dot rows approximately 0 5 mm is within normal tolerances Calibrate the printer The platen roller is dirty Clean the platen roller See Clean the Printhead and Platen Roller on page 104 Vertical image or label drift The bar code printed on a label does not scan 6 6 08 The printer is using non continuous labels but is configured in continuous mode Configure the printer for non continuous and run calibr
104. ncrease the inside dial setting one position Prints too lightly on the right side of the label Increase the outside dial setting one position Z Series RZ Series User Guide 6 6 08 Configuration This section describes the control panel parameters that are used to configure the printer for operation Contents Setup Mode Rr E ETE RUE pr meer Ete OR WARE Rape Ed 64 Enter and Use Setup Mode sisssssseleee e 64 Exit Setup Mode cunc ter reek avast eran Ra tea aa teams 65 Change Password Protected Parameters 20020 cece eee eee eee eee 66 Default Password Value 0 0 0 eee 66 Disable the Password Protection Feature 0 eee eee eee 66 Print a Configuration Label 0 2 0 cette 67 Print a Network Configuration Label 0 0 cc cece eee 68 Standard Control Panel Parameters 0 0 00 cc eect eee eee eens 69 Additional Control Panel Parameters 000 cece eee eee nes 95 RFID Control Panel Parameters 0 0 20 00 00 0c ccc cc eee eens 96 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 64 Configuration Setup Mode Setup Mode After you have installed the media and ribbon and the Power On Self Test POST is complete the control panel displays PRINTER READY You may now set printer parameters for your application using the control panel display and the buttons directly below it If it becomes necessary to restore the initi
105. nder inlay html for transponder placement information Refer to the RFID Programming Guide or contact an authorized Zebra RFID reseller for more information Some RFID tags are more sensitive than others and may require special printer settings 1 Verify that the printer is set for the correct write power See http www zebra com id zebra na en index products supplies rfid_supplies rfid_transponder_inlay html for the recommended power setting for each tag type 2 lfnecessary run the HR command to manually calibrate the transponder position 3 Ifthe problem persists consider using a different tag type Refer to the RFID Programming Guide or contact an authorized Zebra RFID reseller for more information Incorrect read and write power levels for the RFID tag type Change the RFID read and write power levels Refer to the RFID Programming Guide for instructions Radio frequency RF interference from another RF source Do one or more of the following as necessary Move the printer away from fixed RFID readers Make sure that the media door is closed at all times during RFID programming The printer is using outdated printer firmware and reader firmware versions Go to http www zebra com firmware for updated firmware The printer stops at the RFID inlay ee 8 Z Series RZ Series User Guide 79695L 002 Rev A The printer calibrated the label length only to the
106. nt occurs 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 100 RFID Operation Additional Control Panel Parameters 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Routine Maintenance This section provides routine cleaning and maintenance procedures Contents Replacing Printer Components lliseeleeee IA 102 Ordering Replacement Parts llis 102 Recycling Printer Components 0 00 0 ee eee eee 102 Melee Em 102 Cleaning Schedule and Procedures 0 0 0 eee 103 Clean the Exterior 0 2 eee III 103 Clean the Printhead and Platen Roller llle eese 104 Clean the Media Compartment and Sensors 000200eeeeeeeeee 107 Clean the Cutter Module lssleleeee IIIA 108 Routine Maintenance for the Rewind Option eee 110 Remove Printed Labels or Liner from the Rewind Spindle 110 Adjust Media Alignment for Rewind Option 0 0 0 0 eee eee eee 112 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 102 Routine Maintenance Replacing Printer Components Replacing Printer Components Some printer components such as the printhead and platen roller may wear out over time and can be replaced easily Regular cleaning may extend the life of some of these components See Cleaning Schedule and Procedures on page 103 for the recommended cleaning intervals Ordering Replacement Parts For optimal printing quality
107. nter 1 Press SELECT to select the parameter 2 Did you clean the printhead If you cleaned the printhead press PLUS to select YES If you did not clean the printhead press MINUS to select HQ 3 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 6 6 08 Configuration 77 Standard Control Panel Parameters Table 12 Printer Parameters Page 9 of 26 Language Parameter HIVVI7I HEAD LIFE 1000000 Action Explanation Set Printhead Life for Early Warning This parameter appears only when Early Warning for Maintenance is enabled Set this value to the number of inches of media that the printhead is expected to print Default Value 1 000 000 inches Range 100 to 1 000 000 inches To change the value shown 1 Press SELECT to select the parameter 2 Press MINUS to move the cursor 3 Press PLUS to increase the value of the digit When the printhead reaches the set length WARMIHG REPLACE HERD appears on the LCD If the alert function is enabled the printer generates an alert 4 Press SELECT to accept any changes and deselect the parameter HIVVI7I NEW PRINTHEAD NO YES Reset Printhead Life Counter for Early Warning This parameter appears only when Early Warning for Maintenance is enabled To reset the printhead life counter 1 Press SELECT to select the parameter 2 Did you replace the printhead If you replaced the printhead pre
108. ol Panel Parameters lisse 96 5 Routine Maintenance sik e cee ieee CRGA RR eee bee 101 Replacing Printer Components 102 Ordering Replacement Parts 0 cece tees 102 Recycling Printer Components 0 0 00 tees 102 Ille f Co PP 102 Cleaning Schedule and ProcedureS 0 ees 103 Clean the Exterior 2l hen 103 Clean the Printhead and Platen Roller lel 104 Clean the Media Compartment and Sensors 0000 0c eee eee eee 107 Clean the Cutter Module 1 00 tenes 108 Routine Maintenance for the Rewind Option 0 0 cee eee eee 110 Remove Printed Labels or Liner from the Rewind Spindle 110 Adjust Media Alignment for Rewind Option 0 0 00 ee 112 Bs TROUDIGSNOOUNG uua sexee cadusamE cas Ree esa dade ceasadanue ak 113 Troubleshooting Checklists lille e 114 LCD Error Messages assem oi dene teebbeddew pa pd RESI D eR A ERR 115 Print Quality Problems ssseseeeeeee RII III nee 119 Calibration Problems 0 00 c a kik n 122 Communications Problems lisse 123 Ribbon Problems ssssseeeeee e hr 124 RFID Problems 22st E REGE abe ater de wa Y EE EERERS RR IT 125 Miscellaneous Printer Problems iliis 128 Printer Diagnostics llle mn 131 Power On Self Test 00 0 cece e nnn 131 CANCEL Sell TeSt sexe cee RIxs E EEG e Sees Sete bese edhe xu a bc
109. ompliance Statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Contents Declaration of Conformity sssuassuuswakawkkkwkrescusbukk akku Eri 3 Compliance Information 1 0 0 0 RI 4 About This DOCUMENT iiis oa ieee eee ewes ee ee Y RUE Kara RR CREER 9 Who Should Use This Document 0 000 cee re 10 How This Document Is Organized llis tees 10 Contacts seita samaa i nanai baad be Taid iG aana Te Odes ere ks cea alee eee eee eee 11 lO cT 11 The Americas a uua De rere eben peered we eee eee 11 Europe Africa Middle East and India 000 eee 11 Asia PacifiG iiu RRERIdRG RE LEX nied eee ELDER Edd ex Au duce Rs RADAR OR UR LR 11 Document Conventions 0 000 cee 12 aie til a ee XC ee Qa d M c C er e 15 External View l lslsslleeseeel rrr 16 Printer Media Compartment 00 00 tetas 18 Control Panel zu ur ace xac neta Cie ee hee eh eae PE RR o aa 8 19 Control Panel Buttons llle 20 Control Panel Lights reres sedanai cc cece RR 21 Printer Language Modes 0 c cece tees 22 Firmware Downloads 00 00 ren 22 Additional Printer Language Information 0 0 0 e eee eee 22 22 PRINCE SODIUM usadas ub dE sdecenbuiandnennn RE Nd aM Ca asd daas 23 Before You B6QIN s secos mier
110. on To connect the printer to a power source complete these steps 1 Toggle the printer power switch to the off O position 2 Plug the power cord into the AC power connector 1 on the rear of the printer 3 Plug the other end of the power cord into a power outlet near the printer 4 Turn on D the printer The control panel LCD and lights activate indicating that the printer is booting up 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 32 Printer Setup Connect the Printer to a Power Source Power Cord Specifications A 79695L 002 Rev A Caution For personnel and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration Depending on how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements see Figure 6 and refer to the following guidelines The overall cord length must be less than 9 8 ft 3 m The cord must be rated for at least 10 A 250 V The chassis ground earth must be connected to ensure safety and reduce electromagnetic interference Figure 6 Power Cord Specifications 1 jf X Ld l 4 1 AC power plug for your country This should bear the certification mark of at least on
111. ontrol Panel Parameters Table 12 Printer Parameters Page 21 of 26 Language Parameter HIVVI7I MEDIA POWER UP CAL I BRAT I ON Action Explanation Select Media Power Up Option This parameter sets the action of the media when you turn on the printer Default Value non RFID printers CALIBRATION Default Value RFID printers FEED Selections CALIBRATION SHORT CAL LENGTH NO MOTION FEED Calibration adjusts sensor levels and thresholds determines length and feeds the media to the next web Short Cal sets media and web thresholds without adjusting sensor gain determines length and feeds the media to the next web Length determines label length using current sensor values and feeds the media to the next web No Motion tells the printer not to move the media You must manually ensure that the web is positioned correctly or press feed to position the next web Feed feeds the labels to the first registration point To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter UNV HEAD CLOSE CAL IBRAT I ON 6 6 08 Select Head Close Option This parameter sets the action of the media when you close the printhead Default Value non RFID printers CALIBRATION Default Value RFID printers FEED Selections CALIBRATION SHORT CAL LENGTH NO MOTION
112. ormal and rotated styles small alphanumeric characters look complete Slightly light Slightly light labels are in some cases preferred to slightly dark ones for in spec bar codes Both normal and rotated bar codes will be in spec but small alphanumeric characters may not be complete Too light Labels that are too light are obvious Both normal and rotated bar codes have incomplete bars and spaces e Small alphanumeric characters are unreadable Note the relative darkness value and the print speed printed on the best test label Add or subtract the relative darkness value from the darkness value specified on the configuration label The resulting numeric value is the best darkness value for that specific label ribbon combination and print speed If necessary change the darkness value to the darkness value on the best test label See Adjust Print Darkness Density on page 69 If necessary change the print speed to the same speed as on the best test label See Adjust Print Speed on page 70 Z Series RZ Series User Guide 6 6 08 Troubleshooting 137 Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values These values are active only until power is turned off unless you save them permanently in memory If the factory default values are permanently saved a media calibration procedure must be performed
113. panel 64 time 93 wired print server 95 wireless print server 95 ZPL mode 88 6 6 08 printhead cleaning 104 faulty thermistor 116 head close setting 89 invalid replacement head error 115 pressure adjustment 61 printing specifications 143 programming position set through calibration or reset to default 97 protocol setting 86 R radiation exposure limits 4 read power change through control panel 97 read write position set through calibration or reset to default 97 recycling printer parts 102 registration problems 122 relative humidity requirements 26 remove used ribbon 59 replacement parts 102 report shipping damage 25 reprint mode for reprinting last label 91 reset programming position 97 restore factory default settings 65 network settings 65 Rewind mode adjust media alignment 112 liner removal 110 loading media 41 media path 40 print mode use described 38 selecting 72 RFID calibrate RFID tag from control panel 97 change read power through control panel 97 change write power through control panel 98 display tag data 99 error status 98 firmware and language restrictions 22 printer parameters 95 RFID test 96 smart labels 33 troubleshooting 125 6 6 08 Z Series RZ Series User Guide Index 153 ribbon adhesive test 35 determining coated side 35 loading 55 ordering 11 removing 59 ribbon LED setting 92 scratch test 36 specifications 146 when to use 35 R
114. pecific action could result in physical harm to the hardware Important Advises you of information that is essential to complete a task Note Indicates neutral or positive information that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text Z Series RZ Series User Guide 6 6 08 6 6 08 About This Document 13 Document Conventions Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described A table that contains the labels and descriptions follows the graphic Figure 1 provides an example Figure 1 Sample Figure with Callouts f mo o oO POWER PAUSE ERROR DATA FEED PAUSE CANCEL ire GD GO 2 1 FEED button 2 CANCEL button Z Series RZ Series User Guide 79695L 002 Rev A 14 About This Document Document Conventions 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 6 6 08 Introduction This section shows the operational controls and location of major components used when loading media Contents External VIOW 5 ss cutem En eter ertet gre diea gite osa Ro pun 16 Printer Media Compartment lssseseeee 18 Control Panel zs oe re bc Eee Gad aede RU UO dU Peg suam Roms 19 Control Panel Buttons llseseeleeee 20 Control Pane
115. pts to read and write to a transponder In the slow version the printer first displays the hardware version the reader RFID TEST firmware version and the program position If the printer fails the test the GUICK SLOW s panel displays an error message No label movement occurs with this test To perform the RFID test 1 Press SELECT to select the parameter 2 Position an RFID label with its transponder over the RFID antenna coupler location 1 3 Press MINUS to select QUICK OR Press PLUS to select SLOW 4 If necessary press PLUS to select CONTINUE 5 Press SELECT to deselect the parameter 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Parameter HANA RFID TAG CALIE RESTORE RUM HANA RFID READ FPWR 16 6 6 08 RFID Operation 97 Additional Control Panel Parameters Table 14 RFID Parameters Page 2 of 4 Action Explanation Calibrate RFID Tag RESTORE Selecting this option resets the RFID programming position to the label length minus 1 mm 0 04 in RUN If the media being used does not conform to transponder placement requirements for your printer use the RUM option to have the printer determine the optimum programming position for the non standard labels Important Do not perform transponder calibration for RFID media that meets the transponder placement specifications for your printer RFID tag calibration is necessary only if the transponder is not
116. r language being used or call a service technician Call a service technician While in Peel Off mode media liner wraps around the platen roller You are using perforated media which is not recommended for Peel Off mode While operating in Peel Off mode use media that is not perforated The printer fails to calibrate or detect the top of the label The printer was not calibrated for the label being used The printer is configured for continuous media Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 83 Set the media type to noncontinuous media See Set Media Type on page 73 The driver or software configuration is not set correctly Driver or software settings produce commands that can overwrite the printer configuration Check the driver or software media related setting Non continuous labels are being treated as continuous labels All lights are on but nothing displays on the LCD and the printer locks up 6 6 08 The printer was not calibrated for the media being used Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 83 The printer is configured for continuous media Internal electronic or firmware failure Z Series RZ Series User Guide Set the media type to noncontinuous media See Set Media Type on page 73 Call a service technician 79695L 002 Rev A 130 T
117. ra Technologies Corporation Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation All specifications and designs are subject to change without notice Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies Corporation has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Part Number 79695L 002 Rev A Declaration of Conformity ew Zebra Declaration of Conformity We have determined that the Zebra printers identified as the Z Series and RZ Series ZAM Z6M Z4Mplus Z6Mplus ZM400 ZM600 R4Mplus RZ400 RZ600
118. reduce the risk of bending the tear off peel off bar Figure 16 Location of the Printhead and Platen Roller 2 1 Printhead assembly 2 Platen roller Z Series RZ Series User Guide 6 6 08 Routine Maintenance 105 Cleaning Procedures A Caution The printhead may be hot and could cause severe burns Allow the printhead to cool e Caution Before touching the printhead assembly discharge any built up static electricity by touching the metal printer frame or by using an antistatic wriststrap and mat To clean the printhead and platen roller complete these steps 1 Open the printhead assembly 2 Remove the media and ribbon 3 Using the swab from the Preventive Maintenance Kit part number 47362 wipe along the brown strip on the printhead assembly from end to end In place of the Preventive Maintenance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Allow the solvent to evaporate 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 106 Routine Maintenance Cleaning Procedures 4 While manually rotating the platen roller clean it thoroughly with the swab Allow the solvent to evaporate 5 Reload media and ribbon and close the printhead assembly s Note If performing this procedure does not improve print quality try cleaning the printhead with Save A Printhead cleaning film This specially coated material removes contamination
119. riate location for your printer Select a Surface Select a solid level surface of sufficient size and strength to accommodate the printer and other equipment such as a computer if necessary The choices include a table countertop desk or cart For the printer s weight and dimensions see General Specifications on page 142 Provide Proper Operating Conditions This printer is designed to function in a wide range of environmental and electrical conditions including a warehouse or factory floor For more information on the required conditions see General Specifications on page 142 Table 4 shows the temperature and relative humidity requirements for the printer when it is operating Table 4 Operating Temperature and Humidity Mode Temperature 40 to 104 F 5 to 40 C 20 to 8596 non condensing Direct Thermal 32 to 104 F 0 to 40 C 20 to 85 non condensing Relative Humidity Thermal Transfer Allow Proper Space The printer should have enough space around it for you to be able to open the media door To allow for proper ventilation and cooling leave open space on all sides of the printer Caution Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat Provide a Data Source If the printer will be located away from the data source such as a computer the selected site must provide the appropriate connections to
120. roubleshooting Miscellaneous Printer Problems Problem The printer locks up while running the Power On Self Test Table 22 Miscellaneous Printer Problems Continued Possible Cause Main logic board failure Recommended Solution Call a service technician The printer prints VOID on every label that I try to print 79695L 002 Rev A The printer is set for RFID operation but you are not using RFID labels Switch to RFID labels or remove the RFID commands from your label formats Z Series RZ Series User Guide 6 6 08 Troubleshooting 131 Printer Diagnostics Printer Diagnostics Self tests and other diagnostics provide specific information about the condition of the printer The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer The most commonly used are the Power On and the CANCEL self tests Important Use full width media when performing self tests If your media is not wide enough the test labels may print on the platen roller To prevent this from happening check the print width using Set Print Width on page 74 and ensure that the width is correct for the media that you are using Each self test is enabled by pressing a specific control panel key or combination of keys while turning on I the printer power Keep the key s pressed until the first indicator light turns off The selected self test automa
121. rver connector on the printer because doing so will damage the connector Internal wired Ethernet print server Refer to the ZebraNet 10 100 Print Server User and Reference Guide for configuration instructions A copy of this manual is available at http www zebra com manuals or on the user CD that came with your printer r Note To use this connection you may need to remove a factory installed plug that is designed to keep someone from accidentally plugging a USB connector into this port AR a NL Wireless Ethernet print server 79695L 002 Rev A Refer to the ZebraNet Wireless User Guide for configuration instructions A copy of this manual is available at http www zebra com manuals or on the user CD that came with your printer Z Series RZ Series User Guide 6 6 08 Printer Setup 31 Connect the Printer to a Power Source Connect the Printer to a Power Source The AC power cord must have a three prong female connector on one end that plugs into the mating AC power connector at the rear of the printer If a power cable was not included with your printer refer to Power Cord Specifications on page 32 Caution For personnel and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configurati
122. s Zebra Programming Language ZPL which includes XML Eltron Programming Language EPL Datamax Programming Language APL D Intermec Printer Language APL I Note The following restrictions apply EPL APL D and APL I are supported only on 203 dpi printers RFID functionality is available only with R53 X firmware which operates in ZPL mode with XML Other printer languages do not support RFID Firmware Downloads You may download firmware to the printer at any time to change from one printer language to another For the latest firmware versions and instructions for downloading them go to http www zebra com firmware Note When the printer changes from one printer language to another error messages may 4v appear on the LCD and some control panel lights may activate in error mode You may ignore these error messages and lights When the firmware download is complete reboot the printer and then load printer defaults to return the printer to Operating mode Additional Printer Language Information The following manuals contain specific information about the different printer language modes Copies of these manuals are on the CD that came with your printer and at http www zebra com manuals ZPL Ii Programming Guide Zebra XML Enabled Printer Reference Guide EPL2 Programming Guide APL D Reference Guide APL I M Reference Guide 79695L 002 Rev A Z Series RZ Series User Gui
123. s Ribbon Specifications Printer Options 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 142 Specifications General Specifications General Specifications General Specifications ZM400 RZ400 ZM600 RZ600 Height 13 3 in 338 mm 13 3 in 338 mm Width 10 9 in 278 mm 13 4 in 341 mm Depth 18 7 in 475 mm 18 7 in 475 mm Weight without options 32 4 lbs 15 kg 34 7 Ibs 16 kg Electrical 90 265 VAC 48 62 Hz 5 Amps 90 265 VAC 48 62 Hz 5 Amps fused fused Temperature Operating 40 to 104 F 5 to 40 C 40 to 104 F 5 to 40 C Storage 40 to 140 F 40 to 60 C 40 to 140 F 40 to 60 C Relative Operating 20 to 85 non condensing 20 to 85 non condensing Humidity Storage 5 to 85 non condensing 5 to 85 non condensing Communication Interfaces USB 2 0 bi directional parallel serial data interface RS 232C with DB9F connector Configurable baud rate 300 115 200 kB parity and data bits Stop bits can be set at 1 or 2 Software XON XOFF hardware DTR DSR or RTS CTS communication handshake protocols RS422 485 with optional adapter ZebraNet Wireless Plus Print Server and Internal Wireless Plus Print Server 802 11b g compliant wireless print server ZebraNet 10 100 Print Server Ethernet network print server TOBASE T 100BASE TX Memory 16 MB DRAM memory 12 MB user available 8 MB fla
124. s PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter ZPL EPL APL D PEN I LABEL TOP 000 Mn APL I only H VVI7I X FORMS ADJ 000 Adjust Label Top Position This parameter adjusts the print position vertically on the label Positive numbers adjust the label top position farther down the label away from the printhead by the specified number of dots Negative numbers adjust the position up the label toward the printhead Default Value 000 Range ZPL EPL 120 to 120 Range APL D 0 64i to 0 641 when printer is set to operate in inches Range APL I 10 to 4000 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS to increase the value 3 Press MINUS to decrease the value 4 Press SELECT to accept any changes and deselect the parameter APL I only HVVI7I Y FORMS ADJUST 0000 79695L 002 Rev A Adjust Label Left Position The label left position adjusts the print position horizontally on the label Positive numbers move the left edge of the image toward the center of the label by the number of dots selected while negative numbers shift the left edge of the image toward the left edge of the label Default Value 0000 Range 9999 to 9999 To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS to increase the value 3
125. s and deselect the parameter Z Series RZ Series User Guide 79695L 002 Rev A 86 Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 18 of 26 Language Parameter APL I only PEN I STATUS RESP ON Action Explanation Send APL I Status Response Determines if a response is sent after inquiry commands Default Value ON Selections ON OFF To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter ZPL only AT PROTOCOL NONE Set Protocol Protocol is a type of error checking system Depending on the selection an indicator may be sent from the printer to the host computer signifying that data has been received Select the protocol that is requested by the host computer Further details on protocol can be found in the ZPL Programming Guide Default Value NONE Selections NONE ZEBRA ACK_NAK Note ZEBRA is the same as RCK HRK except that ZEBRA response messages are sequenced If ZEBRA is selected the printer must use DSR OTR for host handshake protocol To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter ZPL only HIVVI7I NETWORK 000 79695L 002 Rev A Set
126. s to be separated from each other easily The media may also have black marks or other separations between labels or tags Non Continuous Fanfold media is folded in a zigzag pattern Fanfold media can Fanfold Media have the same label separations as non continuous roll media The separations would fall on or near the folds Continuous Roll media is wound on a 3 in 76 mm core Roll Media 79695L 002 Rev A Continuous roll media does not have gaps holes notches or black marks to indicate label separations This allows the image to be printed anywhere on the label Sometimes a cutter is used to cut apart individual labels Z Series RZ Series User Guide 6 6 08 Printer Setup 35 Ribbon Overview Ribbon Overview Ribbon is a thin film that is coated on one side with wax resin or wax resin which is transferred to the media during the thermal transfer process The media determines whether you need to use ribbon and how wide the ribbon must be When ribbon is used it must be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear When to Use Ribbon Thermal transfer media requires ribbon for printing while direct thermal media does not To determine if ribbon must be used with a particular media perform a media scratch test To perform a media scratch test complete thes
127. sage cycling with other messages 116 displayed alone 116 time setting 93 top of label printer cannot detect 129 setting 90 transponder calibration 97 transponders calibrate from control panel 97 troubleshooting checklist 114 communications problems 123 diagnostic tests 131 LCD error messages 115 print quality problems 119 RFID problems 125 79695L 002 Rev A types of media black mark media 34 continuous roll media 34 fanfold media 34 non continuous roll media 34 perforated media 34 RFID smart labels 33 tag stock 33 web media 34 U unpack the printer 25 USB port characteristics of USB connection 27 connection and configuration 30 connector location 17 W web media described 34 Web S setting 92 wired print server characteristics 27 connector location 17 internal wired connection and configuration 30 printer parameters 95 view active print server 68 wireless cards 28 wireless print server characteristics 27 connection and configuration 30 connector location 17 printer parameters 95 view active print server 68 write power change through control panel 98 write power for RFID 98 Z Zebra Programming Language ZPL downloading firmware 22 ZPL mode setting 88 Z Series RZ Series User Guide 6 6 08 Zebra Technologies International LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A T 1 847 793 2600 Toll free 1 800 423 0422 F
128. sh memory 2 MB user available Label formats accepted by firmware 79695L 002 Rev A ZPL II XML Enabled ZPL EPL II 203 dpi ZM400 or ZM600 only APL I 203 dpi ZM400 or ZM600 only APL D 203 dpi ZM400 or ZM600 only Z Series RZ Series User Guide 6 6 08 Printing Specifications Specifications 143 Printing Specifications Printing Specifications ZM400 RZ400 ZM600 RZ600 Print resolution 203 dots in 8 dots mm 203 dots in 8 dots mm 300 dots in 12 dots mm 300 dots in 12 dots mm 600 dots in 24 dots mm N A N A Dot size 203 dots in 0 0049 in x 0 125 mm x 0 0049 in x 0 125 mm x width x length 0 0049 in 0 125 mm 0 0049 in 0 125 mm 300 dots in 0 0033 in x 0 084 mm x 0 0033 in x 0 084 mm x 0 0039 in 0 099 mm 0 0039 in 0 099 mm 600 dots in 0 0016 in x 0 042 mm x N A N A 0 0016 in 0 042 mm First dot location measured from 0 10 in 2 5 mm 0 10 in 2 5 mm inside media backing edge 0 04 in mm 0 04 in mm Maximum print 203 dots in 4 09 in 104 mm 6 6 in 168 mm width Minimum print length 1 dot row 1 dot row Maximum 203 dots in 157 in 3988 mm 102 in 2590 mm m Print 300 dots in 73 in 1854 mm 45 in 1143 mm eng 600 dots in 20 in 508 mm N A N A Bar code Picket fence modulus non rotated orientation X dimension 203 dots in 4 9 mil to 49 mil 4 9 mil to 49 mil 300 dots in 3 3 mil to 33 mil 3 3
129. ss PLUS to select YES e If you did not replace the printhead press MINUS to select MO 3 Press SELECT to accept any changes and deselect the parameter HIVVI7I NONRESET CNTR O IN View Non Resettable Counter This parameter displays the total length of media that the printer has printed You can use ZPL commands to change the unit of measure for this counter For the commands refer to the ZPL Programming Guide HIVVI7I RESET CNTR1 O IN View User Controlled Counter 1 This parameter displays the total length of media that the printer has printed since this parameter was last reset You can use ZPL commands to change the unit of measure and reset this counter For the commands refer to the ZPL Programming Guide HIVVI7I RESET CNTR2 O IN 6 6 08 View User Controlled Counter 2 This parameter displays the total length of media that the printer has printed since this parameter was last reset You can use ZPL commands to change the unit of measure and reset this counter For the commands refer to the ZPL Programming Guide Z Series RZ Series User Guide 79695L 002 Rev A 78 Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 10 of 26 Language Parameter HIVVI7I PRINT METERS Action Explanation Print Counter Readings Prints a label that lists the odometer readings for the following the non resettable counter the two user controlled co
130. st be compatible with the media being used and the printer options installed See Print Mode Descriptions and Printer Requirements on page 38 for more information Additional Steps for Tear Off Mode on page 44 Additional Steps for Peel Off Mode with or without Liner Take Up on page 45 Additional Steps for Cutter or Delayed Cut Mode on page 50 Additional Steps for Rewind Mode on page 51 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 44 Operations Load Media Additional Steps for Tear Off Mode After completing Beginning Steps for all Print Modes and Printer Options on page 41 continue with this section to operate the printer in Tear Off mode To operate the printer in Tear Off mode complete these steps 1 Slide in the media guide until it touches the outer edge of the media 2 Set the printer to Tear Off mode See Select Print Mode on page 72 for instructions 3 Close the printhead assembly 4 If the printer is paused the Pause light is on press PAUSE to enable printing 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Operations 45 Load Media Additional Steps for Peel Off Mode with or without Liner Take Up After completing Beginning Steps for all Print Modes and Printer Options on page 41 continue with this section to operate the printer in Peel Off mode with or without liner take up Your printer must have the Peel option the Liner Take Up option or the Rewind option insta
131. t came with your printer Connect the Printer to the Computer or Network 79695L 002 Rev A Table 6 shows how to connect the different types of data cables to your printer and computer The connectors on the back of your computer may be in different locations than on the sample computer shown in this section For another view of the connectors on the printer see Figure 3 on page 17 Caution Ensure that the printer power is off O before connecting data communications cables Connecting a data communications cable while the power is on I may damage the printer Z Series RZ Series User Guide 6 6 08 Printer Setup 29 Select a Data Communication Interface Table 6 Connecting the Printer to a Computer or Network Interface Connection and Configuration RS 232 Serial The baud rate number of data and stop bits the parity and the XON XOFF or DTR control must match those of the host computer See Standard Control Panel Parameters on page 69 to view or change these parameters IEEE 1284 No additional configuration is necessary Bidirectional Parallel 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 30 Printer Setup Select a Data Communication Interface Table 6 Connecting the Printer to a Computer or Network Continued Interface USB Connection and Configuration No additional configuration is necessary Caution Be careful not to plug the USB cable into the wired Ethernet print se
132. t to continue Press MINUS to select HO to cancel the request and return to the INITIALIZE FLASH prompt Press PLUS to select ES and begin initialization When initialization is complete the control panel displays INITIALIZING MEMORY COMPLETED my Note Depending on the amount of free FLASH memory initialization may take up to minute to complete 5 Press SELECT to accept any changes and deselect the parameter Print Sensor Profile 2 i AT AY fi 4 A sensor profile shows sensor settings compared to actual sensor readings This label which will extend across several actual labels or tags can be SENSOR PROFILE used to troubleshoot printing problems To interpret the results of the sensor profile see Sensor Profile on page 139 100 080 MEDIA RIBBON 060 WEB _ 040 020 000 D Miu MEDIA MEDIA MEDIA MEDIA MEDIA To print a sensor profile 1 Press SELECT to select the parameter 2 Press PLUS to start this standard calibration procedure and print a media sensor profile 3 Ifthe sensitivity of the sensors must be adjusted perform Calibrate Media and Ribbon Sensor Sensitivity on page 83 4 Press SELECT to accept any changes and deselect the parameter 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Configuration 83 Standard Control Panel Parameters Table 12 Printer Parameters Page 15 of 26 Language Parameter HIVVI7I MEDIA AND R
133. tches open 2 Slide out the media guide 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 42 Operations Load Media 3 Insert media into the printer Follow the instructions for roll or fanfold media as appropriate Roll Media Fanfold Media O amp a Remove and discard any tags or a Flip down the media supply guide labels that are dirty or that are held by adhesives or tape rl b Flip down the media supply guide b Feed the media through the rear or bottom access slot Rear Feed E f i me c Place the roll of media on the media supply hanger Push the roll as far back as it will go Bottom Feed A H i i pl car d Flip up the media supply guide c Drape the media over the media supply hanger e 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Operations 43 Load Media lt P gt Roll Media Continued Fanfold Media Continued O e Slide in the media supply guide until d Flip up the media supply guide it touches the edge of the roll 23 e Slide in the media supply guide until it touches the edge of the media 4 Feed the media under the dancer assembly 1 the upper media sensor 2 and the ribbon sensor 3 Slide the media back until it touches the inside back wall of the upper media sensor 5 Continue with the final instructions for the desired print mode The print mode mu
134. ted into the printhead connector 4 Turn on D the printer The printhead has a faulty Call a service technician thermistor WARNING Caution The printhead may be hot enough to cause severe HERD TODO HOT N burns Allow the printhead to cool The printer stops the The printhead is over temperature Allow the printer to cool Printing ERROR light flashes automatically resumes when the printhead elements cool to an acceptable operating temperature 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 118 Troubleshooting LCD Error Messages Table 16 LCD Error Messages Continued LCD Display Printer Condition DEFRAGMENT ING The printer stops Possible Cause The printer is defragmenting memory Recommended Solution Caution Do NOT turn off the printer power during defragmenting Doing so can damage the printer Allow the printer to finish defragmenting If you get this error message frequently check your label formats Formats that write to and erase memory frequently may cause the printer to defragment often Using properly coded label formats usually minimizes the need for defragmenting If this error message does not go away contact Technical Support The printer requires service ERROR CONDITION CUTTER JAM The printer stops the ERROR light flashes Caution The cutter blade is sharp Do not touch or rub the blade with your fingers The cutter
135. ter may look slightly different Note For optimal printing quality and proper printer performance across our product line Zebra strongly recommends the use of genuine Zebra supplies as part of the total solution Specifically the ZM400 ZM600 RZ400 and RZ600 are designed to work only with genuine Zebra printheads thus maximizing safety and print quality Figure 4 Printer Components ut N n 7l WY ff 79695L 002 Rev A Z Series RZ Series User Guide 1 Printhead assembly 6 Ribbon take up spindle 2 Control panel 7 Ribbon supply spindle 3 Media door 8 Dancer assembly 4 Media supply guide 9 Printhead release latch 5 Media supply hanger 6 6 08 Introduction 19 Control Panel Control Panel The control panel contains the lights that indicate basic operation and the buttons that you may need to press during basic operation The control panel buttons and lights are labeled in Figure 5 Descriptions for each are located in Table 1 and Table 2 Figure 5 Control Panel 1 2 3 4 ae E 9 2 9 Power LED Pause LED Error LED Data LED LCD CANCEL button PLUS button SETUP EXIT button MINUS button SELECT button FEED button PAUSE button Palo oj ovo 5o m 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 20
136. ter to indicate the start of a ZPL ZPL II control instruction r Note Do not use the same hex value for the control format and V delimiter character The printer must see different characters to work properly Default Value TE Range 00 to FF To change the value shown 1 Press SELECT to select the parameter 2 Press MINUS to move to the next digit position 3 Press PLUS to increase the value of the digit 4 Press SELECT to accept any changes and deselect the parameter ZPL only HIVVI7I FORMAT PREFIX 5E 6 6 08 Set Format Prefix Character The format prefix is a two digit hex value used as a parameter place marker in ZPL ZPL II format instructions The printer looks for this hex character to indicate the start of a ZPL ZPL II format instruction See the ZPL Programming Guide for more information delimiter character The printer must see different characters to work properly Note Do not use the same hex value for the control format and Default Value SE Range 00 to FF To change the value shown 1 Press SELECT to select the parameter 2 Press MINUS to move to the next digit position 3 Press PLUS to increase the value of the digit 4 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 79695L 002 Rev A 88 Configuration Standard Control Panel Parameters Table 12 Printer Parameters Page 20 of 26 L
137. the prefix and delimiter characters See Set Format Prefix Character on page 87 and Set Delimiter Character on page 88 for the requirements Incorrect data is being sent to the printer Z Series RZ Series User Guide Check the communication settings on the computer Ensure that they match the printer settings If the problem continues check the label format 79695L 002 Rev A 124 Troubleshooting Ribbon Problems Ribbon Problems Table 20 identifies problems that may occur with ribbon the possible causes and the recommended solutions Problem Broken or melted ribbon Table 20 Ribbon Problems Possible Cause Darkness setting too high Recommended Solution 1 Reduce the darkness setting 2 Clean the printhead thoroughly The printer does not detect when the ribbon runs out In thermal transfer mode the printer did not detect the ribbon even though it is loaded correctly The printer was calibrated without ribbon Later ribbon was inserted without the user recalibrating the printer or loading printer defaults Calibrate the printer this time using ribbon or load printer defaults See Calibrate Media and Ribbon Sensor Sensitivity on page 83 The ribbon light is on even though ribbon is loaded correctly 79695L 002 Rev A The printer was not calibrated for the label and ribbon being used Perform the calibration procedure in Calibrate Media and Rib
138. thin 0 40 in 1 mm of inside media edge Density in Optical Density Units ODU gt 1 0 ODU Maximum media density 0 5 ODU See http www zebra com id zebra na en index products supplies rfid_supplies rfid_transponder_inlay html for transponder placement information 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 146 Specifications Ribbon Specifications Ribbon Specifications Ribbon can be wound with the coated side on the inside or outside The ribbon used must match the Thermal Transfer option installed The standard Thermal Transfer option black ribbon spindle uses ribbon coated on the outside and the alternate Thermal Transfer option gray ribbon spindle uses ribbon coated on the inside For more information see Ribbon Overview on page 35 Ribbon Specifications ZM400 RZ400 ZM600 RZ600 Ribbon width Minimum gt 2 in 51 mm gt 2 in 5 mm Zebra recommends using Maximum 4 3 in 110mm 685in 174 mm ribbon at least as wide as the media to protect the printhead from wear Standard lengths 2 1 media to 984 ft 300 m 984 ft 300 m ribbon roll ratio 3 1 media to 1476 ft 450m 1476 ft 450m ribbon roll ratio Ribbon core inside diameter in 25 4 mm in 25 4 mm Maximum ribbon roll size 3 2 in 81 3 mm 3 2 in 81 3 mm The narrowest width tested and approved for this printer is 2 in 51 mm You may be able to use narrower ribbon as long as the ribbon is wider than the me
139. threshold setting is indicated by the word RIBBON 2 If the ribbon readings are below the threshold value the printer does not acknowledge that ribbon is loaded Figure 24 Sensor Profile Ribbon Section 1 RIBBON 2 Media Sensor Profile Figure 25 The media sensor readings are shown as bars and flat areas on the sensor profile The bars 1 indicate gaps between labels the web and the low areas 2 indicate where labels are located If you compare the sensor profile printout to a blank length of your media the bars should be the same distance apart as the gaps on the media If the distances are not the same the printer may be having difficulty determining where the gaps are located The media sensor threshold settings are shown by the words MEDIA 3 for the media threshold and WEB 4 for the web threshold Use the numbers to the left of the sensor readings to compare the numeric readings to the sensor settings Figure 25 Sensor Profile Media Section 100 E 080 1 2 MEDIA 060 WEB _ 040 020 3 4 gu MEDIA MEDIA MEDIA MEDIA MEDIA Z Series RZ Series User Guide 79695L 002 Rev A 140 Troubleshooting Printer Diagnostics 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Specifications This section provides the features of and specifications for the printer Contents General Specifications Printing Specifications Media Specification
140. tically starts at the end of the Power On Self Test Note When performing these self tests do not send data to the printer from the host If your media is shorter than the label to be printed the test label continues on the next label Whencanceling a self test prior to its actual completion always reset the printer by turning it off O and then on I Power On Self Test A Power On Self Test POST is performed each time the printer is turned on I During this test the control panel lights LEDs turn on and off to ensure proper operation At the end of this self test only the POWER LED remains lit When the Power On Self Test is complete the media is advanced to the proper position To initiate the Power On Self Test complete these steps 1 Turn on D the printer The POWER LED illuminates The other control panel LEDs and the LCD monitor the progress and indicate the results of the individual tests All messages during the POST display in English however if the test fails the resulting messages cycle through the international languages as well 6 6 08 Z Series RZ Series User Guide 79695L 002 Rev A 132 Troubleshooting Printer Diagnostics CANCEL Self Test The CANCEL self test prints a configuration label Figure 19 To perform the CANCEL Self Test complete these steps 1 Turn off O the printer 2 Press and hold CANCEL while turning on I the printer Hold CANCEL until the first contro
141. time that you attempt to change a password protected parameter the printer displays ENTER PASSWORD Before you can change the parameter you must enter the four digit numeric password After you have entered the password correctly you do not have to enter it again unless you leave Setup mode by pressing SETUP EXIT or by turning off O the printer To enter a password for a password protected parameter complete these steps 1 At the password prompt use MINUS to change the selected digit position 2 When you have selected the digit that you wish to change use PLUS to increase the selected digit value Repeat these two steps for each digit of the password 3 After entering the password press SELECT The parameter you selected to change is displayed If the password was entered correctly you can change the value Default Password Value The default password value is 1234 The password can be changed using the Zebra Programming Language ZPL command KP Define Password or using the printer s web pages ZebraNet 10 100 Print Server or Wireless Plus Print Server required Disable the Password Protection Feature You can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the KP ZPL command To re enable the password protection feature send the ZPL command KPx where x can be any number from 1 to 9999 79695L 002 Rev A Z Series RZ Series
142. tions To print labels for all settings LIST ALL i i 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter APL I only Print Stored APL I Page Up to 20 pages can be stored and printed Wi al M f 4 Selections 0 through 19 PRINT PAGE Default Value 0 To modify this parameter To print this label 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter 79695L 002 Rev A Z Series RZ Series User Guide 6 6 08 Configuration 81 Standard Control Panel Parameters Table 12 Printer Parameters Page 13 of 26 Language Parameter APL I only HV I PRINT FORMAT Action Explanation Print Stored APL I Format Up to 100 formats can be stored and printed Selections 0 through 99 Default Value 0 To modify this parameter To print this label 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter PLN I FORMAT CARD 6 6 08 Format Memory Card Note This parameter appears only when a Wireless Plus option board with the flash chip populated is installed This option erases all previously stored information from the 64 MB flash chip Caution This option completely erases the flash chip To format a memory card 1 Press SELECT to select the parameter 2 Press PLUS to select
143. to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter APL I only LRA RESOLUTION 5 MIL Set Printer Resolution for APL I Sets the dot size for backward compatibility with some older APL I printers Default Value 5 MIL Selections 5 MIL 10 MIL 15 MIL To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter UANZE MEDIA TYPE GAP NOTCH 6 6 08 Set Media Type This parameter tells the printer the type of media that you are using see Types of Media on page 33 for more information Selecting continuous media requires that you include a label length instruction in your label format LLxxxx if you are using ZPL or ZPL II When non continuous media is selected the printer feeds media to calculate label length the distance between two recognized registration points of the inter label gap webbing or alignment notch or hole Default Value GAP NOTCH Selections GAP NOTCH MARK CONTINUOUS To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter Z Series RZ Series User Guide 79695L 002 Rev A 74 Configuration Standard Control Panel Parameters Table 12 Printer Para
144. to select the parameter 2 Press PLUS or MINUS to toggle between the options 3 Press SELECT to accept any changes and deselect the parameter HIVVI7I PARITY NONE Set Parity This setting applies only when the serial port is used The parity of the printer must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer Default Value NONE Selections EVEN ODD NONE To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any changes and deselect the parameter HIVVI7I HOST HANDSHAKE XON XOFF 6 6 08 Set Host Handshake This setting applies only when the serial port is used The handshake protocol of the printer must match the handshake protocol of the host computer for communication to take place Select the handshake protocol that matches the one being used by the host computer Default Value ZPL APL D XON XOFF Selections ZPL APL D XON XOFF DSR DTR RTS CTS Default Value APL I XON XOFF Selections APL I XON XOFF DSR DTR RTS CTS APL I Default Value EPL DTR amp XON XOFF Selections EPL DTR amp XON XOFF DTR To change the value shown 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to scroll through the options 3 Press SELECT to accept any change
145. unters the Early Warning for Maintenance counters which indicate when the printhead was last cleaned and the printhead life If the Early Warning for Maintenance feature is disabled the counters related to it do not print To print a list of the odometer readings 1 Press SELECT to select the parameter 2 Press PLUS to print the odometer readings 3 Press SELECT to deselect the parameter ZPL EPL APL D HV I LIST FONTS List Fonts This option prints a label that lists the available fonts in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM or Flash memory To print a list of the available fonts 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter ZPL only HV I LIST BAR CODES List Bar Codes This option prints a label that lists the available bar codes in the printer Bar codes may be stored in RAM or Flash memory To print a list of the available bar codes 1 Press SELECT to select the parameter 2 Press PLUS to select PRIHT 3 Press SELECT to deselect the parameter ZPL EPL APL D PENI I LIST IMAGES 79695L 002 Rev A List Images This option prints a label that lists the available images stored in the printer s RAM Flash memory or optional memory card To print a list of the available images 1 Press SELECT to select the parameter 2 Pr

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