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Xerox Phaser 6022 User's Manual

1. 130 Xerox Phaser 6022 Printer User Guide Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer go to e North America www xerox com msds e European Union www xerox com environment europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts Xerox Phaser 6022 Printer 131 User Guide Recycling and Disposal This appendix includes AUSG UR LGN a ee EE a e pe bete a ob kep pa 134 Ls Key gid A NE KO Ge ko a nee een 135 European Union td 136 Other Oro a0 ptt eee e Ds 138 Xerox Phaser 6022 Printer 133 User Guide Recycling and Disposal All Countries If you are managing the disposal of your Xerox product please note that the printer may contain lead mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate 134 Xerox Phaser 6022 Printer User Guide Recycling and Disposal North America Xerox operates an equipment take back and reuse recycle program Contact your
2. Adjustments and Maintenance Procedures This section includes e OO edid t Nec Bb a kd kk n tere a a ne ERS renee Ak 88 s AJU tma PANET Type tee RU a ao ap aa e sales 89 e Adjusting the Bias Transfer Roller c sssssssssssssssssssssesssssesssnesssssscssnsesssssesssusesssnecesseessnscessasesssneecsssesssaeeessnecessncessases 89 APCS UNV A F K e A pan E E sasa n ot rare ernennen 90 amp Refreshing the Bias Transfer Belinea 90 e Adjusting EV A s soci aan kk n ett op aa A E D RRE 90 Color Registration The printer automatically adjusts the color registration when automatic adjustment is turned on You can also adjust color registration manually any time the printer is idle You must adjust the color registration any time the printer is moved If you are having printing problems adjust the color registration Setting Automatic Color Registration At the printer control panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to the Maintenance Menu then press OK Select Auto Regi Adjust then press OK Select On then press OK an wo It To return to the main menu press the Return button Performing an Automatic Color Registration Adjustment Automatic color registration adjustment occurs every time a new toner cartridge is installed You can run this adjustment at other times as needed To perform an automatic color registration adjustment At the printer cont
3. Deleting a Digital Certificate 1 58 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Click Properties In the navigation panel click Security gt SSL TLS Server Communication then click Delete All Certificates To confirm click Delete Xerox Phaser 6022 Printer User Guide Paper and Media This chapter includes Supported Paper Loading Paper Printing on Special Paper Xerox Phaser 6022 Printer User Guide 59 Paper and Media Supported Paper This section includes ORLERITIONP GREINER ne Rena 60 General Paper Loading Obdelilll s su seen ke 60 Paper That Can Damage Your Printe esse Eu 60 Paper Storage GUS IMCS unserem euere ba tan rte ak en ie batan e ajan AE 61 Supported Paper Types and WO A S w42 sasa kon ban a ER 61 Supported Standard Papel size aussen eR VEI Eo bro a ek 62 Supported Custom Papei SIZGS a cades RE roro EUR OF cot inan dica un cn su taU C o an Eee pe ease 62 Your printer is designed to use various paper and other media types To ensure the best print quality and to avoid jams follow the guidelines in this section For best results use Xerox paper and media recommended for your printer Ordering Paper To order paper or other media contact your local reseller or visit www xerox com office 6022supplies General Paper Loading Guidelines Do not overfill the paper trays Do n
4. Paper Types This product can be used to print on both recycled and virgin paper approved to an environmental stewardship scheme which complies with EN12281 or a similar quality standard Lighter weight paper 60 g m which contains less raw material and thus save resources per print may be used in certain applications We encourage you to check if this is suitable for your printing needs ENERGY STAR The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy efficient models which help to reduce environmental impact Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following website www energystar gov index cfm fuseaction find a product showProductGroup amp pgw code IEQ For additional information on energy or other related topics please see www xerox com about xerox environment enus html or www xerox co uk about xerox environment engb html Power Consumption and Activation Time The amount of electricity a product consumes depends on the way the device is used This product is designed and configured to enable you to reduce your electricity costs After the last print the device switches to Ready mode In this mode the device can print again immediately If the product is not used for a period of time the device switches to a Power Saver mode In these modes to enable reduced product power consumption only essential functions remain active The produ
5. This section includes Operating System REQUITMONES uic kisak ki aki ks kawo ia k di a ran 38 s JAvultable Prine DIVE Se eto aa ae e e R n ka ek an an ka kk e Dok ooo key 38 e Installing the Print Drivers for a Windows Network Printer esee ttnntttnnnccs 39 e Installing the Print Drivers for a Windows USB Print f 0r4tretesteerestereetesersseaeesoaensssesossoosonoeoenssoonosoaennssounsssn ag e Installing the Drivers and Utilities for Macintosh OS X Version 10 5 and Later 40 Before installing driver software verify that the printer is plugged in turned on connected correctly and has a valid IP address The IP address usually appears in the upper right corner of the control panel If you cannot find the IP address see Finding the IP Address of Your Printer on page 25 If the Software and Documentation disc is not available download the latest drivers from www xerox com office 6022drivers Operating System Requirements e Windows XP SP1 and later or Windows Server 2003 and later e Macintosh OS X version 10 4 or later Available Print Drivers To access special printing options use a Xerox print driver The following print drivers are available for various operating systems To download the latest driver go to www xerox com office 6022drivers Print Driver Source Description Windows PCL Driver Software and PCL is the default print driver PCL provides optimal print speed Documentation and c
6. sssrinin a e r i a iea iaia 137 BOttery Removal sirenama e poke E E dete ARRS 137 Other Co ritries teet erret tedio doi an sod sito pay bic e he due EESE tek aS kanal pasa a iea 138 Xerox Phaser 6022 Printer 7 User Guide Safety This chapter includes FOME and Sarnen een ae en 10 EBENEN Eee er Ne er 11 CE ER Sane Ey ee ee 13 Mainkenance Sale ern 15 Printer Sy AAA ES mt 16 Environmental Health and Safety Contact Information usessseessseenssseennseeunsseennesnensnsennensennsesnnnssennnennenne 17 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer Xerox Phaser 6022 Printer 9 User Guide Safety Notices and Safety Please read the following instructions carefully before operating your printer Refer to these instructions to ensure the continued safe operation of your printer Your Xerox printer and supplies are designed and tested to meet strict safety requirements These include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Note Unauthorized alterations which can include the addition of new functions or connection of external devices can affect
7. Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Xerox Phaser 6022 Printer 91 User Guide Maintenance Toner Cartridges This section includes CI o d PRE CQU MONS ce yad od ptik dead da a ek EA eke Ayen 92 Beplacng u Tonei GON OL et seres laid as a ok RR e n e A ka n a e kek okin 92 TO re Doo Bm M 93 s Cleaning tne Develo Ben ausser an 93 General Precautions AX WARNINGS e When replacing a toner cartridge be careful not to spill the toner If any toner spills avoid contact with clothes skin eyes and mouth Do not inhale the toner dust e Keep toner cartridges out of the reach of children If a child accidentally swallows toner have the child spit out the toner and rinse out their mouth with water Consult a physician immediately A WARNING Use a damp cloth to wipe off spilled toner Never use a vacuum cleaner to remove spills Electric sparks inside the vacuum cleaner can cause a fire or explosion If you spill a large volume of toner contact your local Xerox representative A WARNING Never throw a toner cartridge into an open flame Remaining toner in the cartridge can catch fire and cause burn injuries or an explosion Replacing a Toner Cartridge When a toner cartridge reaches its usable life span the control panel displays a message PrintingScout displays the toner stat
8. ss 23 Exiting Power Saver M OUE aot aaid datae iud ak dum ada d Ovni kon dd Op E Dm RA 23 Information Pages eene dom t dite IM ADEL EE IRL uU UE 24 Configuration Page ku ee 24 Printing the Configuration Page an ee 24 Administrative Fealures a s l i ke kane a ka pa e RAT AR AA 25 Finding the IP Address of Your Printer aan ea etat e A AAA 25 CentreWare Internet Services 00n000u0nensonsensunansennensonnesennnnnennoenzonnssnneensonnensnnnnren nenn nnnssenneessonnensunsssnnnene 25 Logging In at the Control PANEL uui pari ea pk e e dote dou ap e ea 26 Meter Readihigs ko oo ee En 26 More TA F N ATANN a iud rd pat op kk e nepe ner n set ti kes paket a paria A dd e 27 3 Installation and Setup 29 Installation and Setup Dversiew nnee een 30 Selecting a Location Tor the Printer es aia 31 Connecting the dela era RR ski 32 Selecting A Connection MEL NOU ee ae 32 Connecting to a Computer Using USB sssesssseseeesssocsessssseseeecessssoeecessssococesessosoeecessssoreceessseeoreseesssseeceessssee 33 Connecting to a Wired Network esieseivissisessssosssesesssassensssosoosasaspoosasossinsasstoenopadosenosasinassssoaoassspossassososisssteesissyoon 33 Xerox Phaser 6022 Printer 3 User Guide Contents Connecting to a Wireless Network ea ae DA A a kay 33 Connecting to Wi Fi Dilecte rtt tte te es OBERE A es onn an xeu d pte cas 35 Configuring Alpine u 36 Go gle Cloud Print reelle ENPO kS didn MWN 37 Installing the
9. then press OK To select a billing meter use the Up or Down arrow buttons 26 Xerox Phaser 6022 Printer User Guide Features More Information You can obtain more information about your printer from these sources Resource Location Installation Guide Packaged with the printer Other documentation for your printer www xerox com office 6022docs Technical support information for your printer www xerox com office 6022support including online technical support Online Support Assistant and driver downloads Information about menus or error messages Press the control panel Help button Information Pages Print from the control panel or from CentreWare Internet Services click Status gt Information Pages CentreWare Internet Services documentation In CentreWare Internet Services click Help Order supplies for your printer www xerox com office 6022supplies A resource for tools and information including www xerox com office businessresourcecenter interactive tutorials printing templates helpful tips and customized features to meet your individual needs Local sales and support center www xerox com office worldcontacts Printer registration www xerox com office register Xerox Phaser 6022 Printer 27 User Guide Installation and Setup This chapter includes e Installation and Setup Overview sssini ia iana R Eiaa a iaai aaa 30 SEM a Location for the PIME m a kt e kk ak a pa e 31 CGA sedinre EINE
10. Down arrows to navigate to Admin Menu then press OK When prompted enter your four digit password then press OK Navigate to Secure Setup then press OK Navigate to Panel Lock then press OK Navigate to Change Password then press OK To select digits use the Up and Down arrows To advance to the next number use the Right and Left arrows When you finish selecting all four numbers write down the password and store it for easy retrieval Press OK To return to the main menu press the Return button Xerox Phaser 6022 Printer 95 User Guide Maintenance Moving the Printer To move the printer 1 Turn off the printer and disconnect the power cord and other cables from the back of the printer A WARNING To prevent electric shock never touch the power plug with wet hands When removing the power cord ensure that you pull the plug and not the cord Pulling the cord can damage it which can lead to fire or electric shock 2 Lift and carry the printer as shown in the illustration Note To find the weight for your printer configuration see Physical Specifications on page 119 AA CAUTIONS e Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty Service Agreement or Total Satisfaction Guarantee The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving e When moving the printer do
11. List IP Address Address Mask Operation 192 168 200 10 255 255 255 255 192 168 200 0 255 255 255 0 To configure the Host Access List 1 Atyour computer open a Web browser in the address field type the IP address of the printer then press Enter or Return In CentreWare Internet Services click Properties In the Properties pane to expand the menu click the plus symbol next to the Security folder Click Host Access List In the IP Address field enter the IP address of the host as X X X X where X is a number from O through 255 For example 192 168 200 10 6 Inthe Address Mask field enter the network mask for the host as X X X X where X is a number from 0 through 255 For example 255 255 255 255 7 UnderOperation for the action the host takes with the IP address Off indicates that this row of the access list is inactive This setting lets you enter a specific IP address or range of addresses before you plan to enforce the Accept or Reject operation Accept allows the specified IP address or range of addresses access to the printer Reject denies the specified IP address or range of addresses access to the printer NED 8 Click Save Changes Xerox Phaser 6022 Printer 55 User Guide Installation and Setup Configuring SSL Settings 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return 2 In CentreWare Internet Service
12. Name field enter a new name Toentera location for the printer in the Location field enter the location of the printer Toenter a physical location or address for the printer in the Geo Location field enter the geographic latitude and longitude coordinates in decimal form For example use coordinates like 45 325026 122 766831 for a location 6 Click Save Changes 7 Atthe prompt click Restart or click Back to cancel If you click Restart the printer takes several minutes to restart and apply the new settings 36 Xerox Phaser 6022 Printer User Guide Installation and Setup Google Cloud Print Google Cloud Print allows you to print documents that are stored in the cloud without using a print driver Before you begin e Set up a Google email account e Configure the printer to use IPv4 e Configure Proxy Server settings as needed To configure Google Cloud Print 1 Click Register This Device to Google Cloud Print A printer registration page prints 2 Toregister the printer in your Web browser type the URL provided or use your mobile phone to scan the barcode Once registered the word Registered appears in the printer status 3 To access the Google Cloud Print feature in your Google account click Manage Your Printer Note The default printer name appears in this format Model name MAC address Xerox Phaser 6022 Printer 37 User Guide Installation and Setup Installing the Software
13. Return 2 In CentreWare Internet Services click Properties 3 Inthe Properties pane to expand the menu click the plus symbol next to the Security folder Configuring Administrative Security Settings 1 Atyour computer open a Web browser in the address field type the IP address of the printer then press Enter or Return In CentreWare Internet Services click Properties In the Properties pane to expand the menu click the plus symbol next to the Security folder Click Administrator Security Settings To turn on administrator privileges select Enable Administrator Mode Enter the user name and password then reenter the password To enter the default user name and password leave the fields blank then click OK Qo SM gx Um E uw NS For Access denial by the authentication failure of the Administrator enter the number of login attempts allowed before the user is locked out 9 Click Save Changes Xerox Phaser 6022 Printer 53 User Guide Installation and Setup Configuring IPsec Settings IPsec is a protocol suite that uses authentication or encryption of each IP packet in a datastream to secure Internet Protocol IP communications IPsec also includes protocols for cryptographic key establishment and can be implemented as part of the overall security policy for your company To configure IPsec Help 1 At your computer open a Web browser in the address field type the IP address of the printer then pr
14. Software and Documentation window clear the check box for any undesired options Click Next To complete the installation click Finish Xerox Phaser 6022 Printer 47 User Guide Installation and Setup Configuring General Setup Using CentreWare Internet Services This section includes Viewing Printer INSELN 48 a Ce PANO PLAS ANN RN 48 e Resetting MEPA AT F co te it a rate te me fe rto een 49 General Setup in CentreWare Internet Services allows you to configure printer settings onscreen using your Web browser Viewing Printer Information 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return 2 In CentreWare Internet Services click Properties 3 To expand the menu in the Properties pane for the General folder click the plus symbol 4 Under Version Information find the printer model number serial number and the firmware version number for the operating systems 5 Under Page Description Language find the version numbers for each of the page description languages installed on the printer Configuring Printer Defaults The Printer Defaults page displays the printer model information and product code or serial number It also provides a place to enter the name and location of the printer and the name and email address of the contact 1 At your computer open a Web browser in the address field type the IP address of the print
15. Xerox Phaser 6022 Printer 115 User Guide Specifications This appendix includes SO OWN arre i110 tsa n assests td n a E is E SEIEN A ke kt a ka 118 Physical SpecMicatioNS uc ki entnehmen 119 Environmental OCT nee cu mU oU e n ka kak ki a ki kak a ka 120 Electrical SASA O AS osais een 121 FEN SI CAF SO RI nee 122 Controler SONE ENN VANN eur 123 Xerox Phaser 6022 Printer 117 User Guide Specifications Standard Features Paper capacity e 150 sheets of standard paper e One sheet of coated paper e Five envelopes e 100 sheets of standard paper in the output tray Maximum print size Legal 216 x 356 mm 8 5 x 14 in Control panel Button navigated menu with two line display Connectivity e Universal Serial Bus USB 2 0 e Ethernet 10 100 Base T e Wireless network connectivity Remote access CentreWare Internet Services 118 Xerox Phaser 6022 Printer User Guide Specifications Physical Specifications Dimensions and Weight Height 246 mm 97 in Total Space Requirements Height 550mm 22 n Clearance Requirements 110 5 cm 43 5 in 40cm 15 75 in 32in Xerox Phaser 6022 Printer 119 User Guide Specifications Environmental Specifications Temperature e Operating temperature 10 32 C 50 90 F e Optimum temperature 15 28 C 59 82 F Relative Humidity e Minimum Maximum Humidity Range 10 85 e Optimal Humidity Range 20 70 relative humidity at 28 C 8
16. a certificate signed by a trusted third party and a digital signature proving its ownership of the certificate A digital certificate includes the following data e Information about the owner of the certificate e The certificate serial number and expiration date e A public key e A purpose defining how the certificate and public key can be used This printer supports two types of certificates e Device Certificate This certificate contains a private key and a stated purpose that allows the printer to use it to prove identity e Trusted Certificate A self signed certificate is a certificate from a device that verifies its identity to any devices that connect to it Note This printer does not support Certificate Authority CA certificates To ensure that the printer can communicate with other devices over a secure trusted connection both devices must have specific certificates installed Overview of Setting Up Digital Certificates The following steps are an overview of the procedure to set up and use digital certificates 1 Enable HTTPS communications 2 Importand set up digital certificates a Importthe digital certificates b Configure the digital certificate purpose c Verify the digital certificate purpose 3 Configure security features Xerox Phaser 6022 Printer 57 User Guide Installation and Setup Enabling HTTPS Communication 1 za Do On aN 11 12 13 At your computer open a Web browser in
17. a static IP address for the printer you can assign the IP address to the printer Note You can view the IP address of your printer on the control panel or on the Configuration Report For details see Printing the Configuration Report on page 43 See also Assigning the IP Address Manually on page 45 Finding the IP Address of Your Printer on page 25 Assigning the IP Address Automatically L SO tmn mop roll 44 At the printer control panel press the Menu button To select Admin Menu press the arrow buttons then press OK Navigate to Network then press OK To select TCP IP press the Down Arrow button then press OK Select an IPv4 mode then press OK At Get IP Address press OK Navigate to DHCP AutoIP then press OK To return to the Ready screen press Return Xerox Phaser 6022 Printer User Guide Installation and Setup Assigning the IP Address Manually You can assign a static IP address to your printer from the printer control panel Once an IP address is assigned you can change it using CentreWare Internet Services To assign a static IP address to the printer you need the following information e An IP address properly configured for your network e The Network Mask address e The default Router Gateway address If you are on a network managed by a network administrator contact your network administrator to obtain the network information Fora home network using routers or other devices to connect the
18. and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency In scope products are Household and Office equipment that meet the following criteria e Standard monochrome format products with a maximum speed less than 66 A4 images per minute e Standard color format products with a maximum speed less than 51 A4 images per minute Xerox Phaser 6022 Printer 127 User Guide Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing also known as 2 sided printing capability This enables you to print on both sides of the paper automatically and therefore helps to reduce the use of valuable resources by reducing your paper consumption The Lot 4 Imaging Equipment agreement requires that on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the duplex function has been auto enabled during the setup and driver installation Some Xerox models below these speed bands may also be enabled with 2 sided printing settings defaulted on at the time of install Continuing to use the duplex function will reduce the environmental impact of your work However should you require simplex 1 sided printing you may change the print settings in the print driver
19. get toner in your eyes wash it out immediately with cool water and consult a doctor 1 Turn off the printer 2 Open the side door Xerox Phaser 6022 Printer 83 User Guide Maintenance 3 Pinch the release tab on the toner cartridge as shown 4 Pull out the toner cartridge Note To avoid spilling toner pull out the toner cartridge slowly 6 Pull out the cleaning rod Note To remove toner and debris from the top of the cleaning rod wipe it with a clean lint free cloth 84 Xerox Phaser 6022 Printer User Guide Maintenance 7 Insert the cleaning rod into the hole indicated by the arrow in the middle of the toner cartridge slot Push in the cleaning rod until it stops then pull it out Xerox Phaser 6022 Printer 85 User Guide Maintenance 11 Replace the remaining three toner cartridges in the same manner 12 Close the side door Cleaning the Color Toner Density Sensors Note Clean the color toner density CTD sensors when an alert for the CTD sensors appears on the control panel or in PrintingScout Printer Status window 1 Turn off the printer 2 Push down the rear cover release lever and pull open the cover 86 Xerox Phaser 6022 Printer User Guide Maintenance Use a dry cotton swab to clean the color toner density sensors 3 uM w gt o Q T o Pus Qo L 43 ov N 9 UO A 87 Xerox Phaser 6022 Printer User Guide Maintenance
20. host access list controls access to the printer over LPR or Port 9100 You can enter up to five IP address mask combinations and then select to reject accept or turn off the filtering for each IP address You can enter a specific IP address and address mask or you can enter a range of IP addresses and address masks If no IP address and address mask is entered in the host access list there are no limitations on printer access You can allow printing from one specific IP address only The access list would look like the following table Access List IP Address Address Mask Operation 192 168 200 10 255 255 255 255 54 Xerox Phaser 6022 Printer User Guide Installation and Setup You can reject one specific IP address but allow printing from any other address The access list would look like the following table Access List IP Address Address Mask Operation 192 168 200 10 255 255 255 255 The first row of the access list is the highest priority If configuring a list with multiple rows enter the smallest range first Make the first row the most specific and the last row the most general For example you can set up the host access list to do the following e Accept printing from a specific network e Reject printing from a particular network mask within that network e Accept printing from one particular IP address within that network mask In this example the access list would look like the following table Access
21. i To return to the previous menu press the Left arrow button j Navigate to Paper Type then press OK Configuring the Paper Tray for Legal and A4 You can adjust the length of the paper tray to accommodate A4 Letter and Legal 8 5 x 14 paper sizes In the Legal length setting the tray protrudes from the front of the printer Changing the Length of the Paper Tray to Match the Paper Length 1 2 Remove all paper from the tray To remove the tray from the printer pull out the tray until it stops lift the front of the tray slightly then pull it out To extend the tray with one hand hold the back of the tray With the other hand at the front of the tray press the release latch and pull the ends outward until they latch To compress the tray for shorter paper with one hand hold the back of the tray With the other hand at the front of the tray press the release latch then push the ends inward until they latch Xerox Phaser 6022 Printer 65 User Guide Paper and Media 5 To protect the paper place the paper cover over the extended section of the paper tray 6 66 Xerox Phaser 6022 Printer User Guide Paper and Media Printing on Special Paper This section includes EN Or ee ra EIER ak EEE 67 6 so euer 68 COE ANION SUNTE oin el err golfo nore de 69 To order paper or other media contact your local reseller or visit www xerox com office 6022supplies See also www xerox com paper Recomm
22. improved access to the jammed paper flip open the Jam Access Cover Xerox Phaser 6022 Printer 105 User Guide Troubleshooting 3 Slide the tray back into the printer 4 Follow the instructions on the control panel display and in the Printer Status window of PrintingScout Press OK Clearing Paper Jams From the Back of the Printer Note To resolve the error displayed on the control panel you must clear all paper from the paper path 1 Push down on the rear cover release and pull the cover open 2 Liftthe green levers as shown 106 Xerox Phaser 6022 Printer User Guide Troubleshooting Remove any jammed paper from the back of the printer 3 Lower the levers to their original position A Close the rear cover 5 Follow the instructions on the control panel display and in the Printer Status window of PrintingScout Press OK 6 107 Xerox Phaser 6022 Printer User Guide Troubleshooting Troubleshooting Paper Jams This section includes e Multiple Sheets Pulled Tog SRG sekrete yanasi skandal 108 s SEID STE ee a een 108 lobeland EnvelopeMesfeedsan essen ums kungen 109 e Paper Jam Message Stays On einer 109 Multiple Sheets Pulled Together Probable Causes Solutions The paper tray is too full Remove some of the paper Do not load paper past the fill line The edges of the paper are not even Remove the paper align the edges and then reload it The paper
23. is moist from humidity Remove the paper from the tray then replace it with new dry paper Too much static electricity is present Try a new ream of paper Unsupported paper is in the tray Use only Xerox approved paper For details see Supported Paper on page 60 Humidity is too high for coated paper Feed paper one sheet at a time Paper Misfeeds Probable Causes Solutions The paper is not correctly positioned in the e Remove the misfed paper and reposition it properly in the tray tray e Adjust the paper guides in the tray to match the size of the paper The paper tray is too full Remove some of the paper Do not load paper past the fill line The paper guides are not correctly adjusted Adjust the paper guides in the tray to match the size of the paper to the paper size The tray contains warped or wrinkled paper Remove the paper smooth it out and reload it If it still misfeeds do not use that paper The paper is moist from humidity Remove the moist paper and replace it with new dry paper Using paper of the wrong size thickness or Use only Xerox approved paper For details see Supported Paper on type page 60 108 Xerox Phaser 6022 Printer User Guide Troubleshooting Label and Envelope Misfeeds Probable Causes Solutions The label sheet is facing the wrong way inthe e Load label sheets according to the instructions from the tray manufacturer Load labels face up in either tray Envelopes are
24. jobs specify 2 sided printing in Printing Preferences To select default printing options 1 Navigate to the list of printers on your computer For Windows Vista click Start gt Control Panel gt Hardware and Sound gt Printers For Windows Server 2003 and later click Start gt Settings gt Printers For Windows 7 click Start gt Devices and Printers For Windows 8 click Control Panel gt Devices and Printers Note If the Control Panel icon does not appear on the desktop right click on the desktop then select Personalize gt Control Panel Home gt Devices and Printers 2 Inthe list right click the icon for your printer and click Printing Preferences 3 Inthe Printing Preferences window click a tab select the options then click OK to save Note For more information about Windows print driver options click the Help button in the Printing Preferences window 72 Xerox Phaser 6022 Printer User Guide Printing Selecting Printing Options for an Individual Job for Windows To use special printing options for a particular job change the Printing Preferences from the application before sending the job to the printer For example if you want to use the Enhanced print quality mode when printing a particular document select Enhanced in Printing Preferences before printing the job 1 With the document open in your software application access the print settings For most software applications click File
25. loaded incorrectly e Load No 10 DL and Monarch envelopes in the trays with the print side up flaps closed flap side down and the short edge leading into the printer e load C5 envelopes with the print side up flaps open and facing away from the printer No 10 DL and Monarch envelopes are To prevent wrinkling on No 10 DL C5 or Monarch envelopes load wrinkling them print side up flaps open and facing away from the printer Note When you load envelopes long edge feed ensure that you specify landscape orientation in the print driver Paper Jam Message Stays On Probable Causes Solutions Some paper remains jammed in the printer Recheck the media path and make sure that you have removed all of the jammed paper One of the printer doors is open Check the doors on the printer Close any door that is open Note Check for and remove torn pieces of paper in the paper path Xerox Phaser 6022 Printer 109 User Guide Troubleshooting Print Quality Problems This section includes Contoling Print PIU eu oa pie yaya py ao as ka in ep ne td td a an naeh 110 amp SOVNE Pun Quality Papiers ee een 110 Your printer is designed to produce consistently high quality prints If you observe print quality problems use the information in this section to troubleshoot the problem For more information go to www xerox com office 6022support A CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfactio
26. must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life take back information 136 Xerox Phaser 6022 Printer User Guide Recycling and Disposal Collection and Disposal of Equipment and Batteries These symbols on the products and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directive 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Business Users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Disposal Outside of the European Union These symbols are only v
27. paper incorrectly Overfilling the tray Adjusting the paper guides improperly Most jams can be prevented by following a simple set of rules Use only supported paper For details see Supported Paper on page 60 Follow proper paper handling and loading techniques Always use clean undamaged paper Avoid paper that is curled torn moist creased or folded To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line never overfill the tray Adjust the paper guides in all trays after inserting the paper A guide that is not properly adjusted can cause poor print quality misfeeds skewed prints and printer damage After loading the trays select the correct paper type and size on the control panel When printing select the correct type and size in the print driver Store paper in a dry location Use only Xerox paper and transparencies designed for the printer Xerox Phaser 6022 Printer 103 User Guide Troubleshooting Avoid the following e Polyester coated paper that is specially designed for inkjet printers e Paper that is folded wrinkled or excessively curled e Loading more than one type size or weight of paper in a tray at the same time e Overfilling the trays e Allowing the output tray to overfill For a detailed list of supported paper go to www xerox com paper Locating Paper Jams A WARNING Never touch a labeled area on or near the heat roller in the fus
28. printer to the network refer to the device instructions on assigning network addresses The router or device documentation can give you a range of acceptable address numbers you can use It is important that the addresses be similar to the IP addresses used by other printers and computers on the network but not the same Only the last digit must be different For example your printer can have the IPv4 address 192 168 1 2 while your computer has the IP address 192 168 1 3 Another device can have the IP address 192 168 1 4 The router could assign the static IP address of the printer to another computer that obtains its IP address dynamically To avoid having the IP address reassigned give the printer an address at the higher end of the range allowed by the router or device For example if your computer has IP address 192 168 1 2 and your device allows IP addresses to 192 168 1 25 select an address between 192 168 1 20 and 192 168 1 25 In IPv6 network configurations the IPv6 address is assigned automatically To assign a static IP address to the printer At the printer control panel press the Menu button To select Admin Menu press the arrow buttons then press OK Navigate to Network then press OK To select TCP IP press the Down Arrow button then press OK Select an IPv4 mode then press OK At Get IP Address press OK To select Panel press the arrow buttons then to enable this option press OK To return to the IPv4 menu p
29. the paper 6 Selectthe Name the Paper Size check box type a name in the Paper Name dialog box then click OK 7 Inthe Properties dialog box click OK The custom size appears in the Paper Size list in the print driver Properties window Xerox Phaser 6022 Printer 77 User Guide Printing Defining a Custom Paper Size for Macintosh 0 GON Oo On N rs In the application you are printing from select File Page Setup From the Format For drop down list select the printer From the Paper Size drop down list select Manage Custom Sizes In the Custom Paper Sizes window click plus to add the new custom size For the custom paper size enter the width and height In the Non Printable Area drop down list select the printer Double click untitled then type a name for the new custom size Click OK to close the Custom Paper Sizes window Click OK to close the Page Setup window The new custom size is available in the Paper Size drop down list of the print driver and in Page Setup Note To use the custom paper size select Page Setup and select the custom size that you created from the Paper Size drop down list Printing on Custom Paper Sizes Note Before printing on a custom paper size use the Custom Paper Sizes feature in printer properties to define the custom size For details see Defining Custom Paper Sizes on page 77 Printing on Custom Paper Size Using Windows 1 2 3 L 78 Load the custom size pa
30. the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 25 Click the Properties link If the Protocols link is not expanded under Properties scroll to the Protocols link and expand it Click TCP IP In the IPv4 section of the page make the desired changes For example to change the way the printer acquires the IP address in the Get IP Address field select a method from the drop down list After changing the address information scroll to the bottom of the page and click Save Changes Xerox Phaser 6022 Printer User Guide Installation and Setup Changing the IP Address Using the Installer with USB PL NA Et Wo Wo SS Ss A a a AN From your installer disk click Setup Printer and Install Software At the License Agreement select I Agree then click Next On the Select a Connection Method screen click Wireless On the Select a Wireless Setup Method screen click Search for Networks Ensure that the USB cable is connected properly Select a network then click Next Enter the passphrase for your wireless network then click Next For the Configure Printer screen click Advanced For the IP Address Settings screen modify the settings as needed then click Next At the prompt remove the USB cable from the printer then click Next Inthe printer list select your printer In the
31. the product certification Please contact your Xerox representative for more information 10 Xerox Phaser 6022 Printer User Guide Safety Electrical Safety This section includes e t3egerdiGuldeliies zt enn aim a a is e EE EIC PD absans idea 11 Power gu acu ccm dE ner MURCIA DEI 12 o sie AIRE RUE ES 12 General Guidelines A WARNINGS e Donot push objects into slots or openings on the printer Touching a voltage point or shorting out a part could result in fire or electric shock e Donot remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so Turn off the printer when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety e The power cord is damaged or frayed e Liquid is spilled into the printer e The printer is exposed to water e The printer emits smoke or the surface is unusually hot e The printer emits unusual noise or odors e The printer causes a circuit breaker fuse or other safety device to activate If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative Xerox Phas
32. then press OK Navigate to mm inch then press OK To select a setting press the arrow buttons select it then press OK Xerox Phaser 6022 Printer 51 User Guide Installation and Setup Configuring the Low Toner Alert Message You can configure the printer to alert you when toner levels are low 1 Atthe printer control panel press the Menu button Note To navigate through the menu use the up or down arrow buttons Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to System Setup then press OK Navigate to LowTonerAlertMsg then press OK To select a setting press the arrow buttons select it then press OK Gr be we Configuring the Control Panel Timeout You can use Auto Reset to set the delay before the printer control panel times out 1 Atthe printer control panel press the Menu button Note To navigate through the menu use the up or down arrow buttons Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to System Setup then press OK Navigate to Auto Reset then press OK E ES GS RS To select a setting press the arrow buttons select it then press OK Configuring the Fault Timeout The fault timeout allows you to set how long the printer waits before canceling a print job that stops abnormally 1 Atthe printer control panel press the Menu button Note To navigate through the menu use the up or down arrow buttons Use the Up and Down arrows t
33. to prove its compliance with stringent third party environmental performance standards Germany Blendschutz Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden L rmemission Maschinenl rminformations Verordnung 3 GPSGV Der h chste Schalldruckpegel betr gt 70 dB A oder weniger gem EN ISO 7779 Importeur Xerox GmbH Hellersbergstra e 2 4 41460 Neuss Deutschland Turkey RoHS Regulation In compliance with Article 7 d we hereby certify it is in compliance with the EEE regulation EEE y netmeligine uygundur Xerox Phaser 6022 Printer 129 User Guide Regulatory Information Regulatory Information for 2 4 GHz Wireless Network Adapter This product contains a 2 4 GHz Wireless LAN radio transmitter module which complies with the requirements specified in FCC Part 15 Industry Canada RSS 210 and European Council Directive 99 5 EC Operation of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment
34. type Adjusting the Fuser on page 90 The paper is damp Replace the paper The high voltage supply is For assistance go to the Xerox Support defective website at www xerox com office 6022support Toner cartridge is empty or Check the condition of the toner damaged cartridge and replace it if necessary Xerox Phaser 6022 Printer 111 User Guide Troubleshooting Symptom Solution Stray black dots white areas or The paper is outside the Replace the paper with a recommended dropouts recommended specification size and type and confirm that your range control panel and print driver settings are correct For details see Supported Paper on page 60 The toner cartridges are not Replace the toner cartridges with Xerox toner cartridges genuine Xerox toner cartridges For details see Consumables on page 91 Vertical black or color streaks The toner cartridges are not Replace the toner cartridges with or multiple colored streaks or Xerox toner cartridges genuine Xerox toner cartridges For lines details see Consumables on page 91 Streaks in one color only There is a problem with the Check the condition of the toner toner cartridge for that color cartridge and replace it if necessary For assistance go to the Xerox Support website at www xerox com office 6022support Color around the edge of The color registration is Adjust the color registration For details printing is incorrect incorrect see Color Reg
35. width guides to fit the paper A Load hole punched paper with the holes to the left To print letterhead load paper face up with the top of the paper toward the back of the tray Note Do not load paper above the maximum fill line Overfilling the tray can cause the printer to jam 5 Slide the tray back into the printer 6 Pushthe tray in all the way Notes e Ifthe tray does not go in all the way ensure that the paper lift plate at the back of the tray is locked down e Ifthe tray is extended for legal size paper the tray protrudes when it is inserted into the printer 64 Xerox Phaser 6022 Printer User Guide Paper and Media If the control panel prompts you on the screen verify the paper size and type a Atthe printer control panel ensure that the displayed paper size matches the paper in the tray If correct press OK b Ifthe displayed paper size does not match the paper in the tray navigate to the correct paper size then press OK Verify or set the paper size and type At the printer control panel press the Menu button Navigate to Tray Settings then press OK Navigate to the desired paper tray then press OK a b C d Navigate to Tray Mode then press OK e Navigate to Panel Specified then press OK f To return to the previous menu press the Left arrow button g Navigate to Paper Size then press OK h To select a setting press the arrow buttons select it then press OK
36. 2 F Note Under extreme environmental conditions such as 10 C and 85 4 relative humidity defects can occur due to condensation Elevation For optimum performance use the printer at elevations below 3100 m 10 170 ft 120 Xerox Phaser 6022 Printer User Guide Specifications Electrical Specifications Power Supply Voltage and Frequency Power Supply Voltage Power Supply Frequency 110 127 VAC 10 4 99 140 VAC 50 Hz 3 Hz 60 Hz 3 Hz 220 240 VAC 10 198 264 VAC 50 Hz 3 Hz 60 Hz 3 Hz Power Consumption Printer Mode Power Consumption Power Saver Mode 1 Low Power This printer does not consume electric power when the power switch is turned off even if the printer is connected to an AC outlet ENERGY STAR Qualified Product The Xerox Phaser 6022 Printer is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment The ENERGY STAR and ENERGY STAR mark are registered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between United States European Union and Japanese governments and the office equipment industry to promote energy efficient copiers printers fax multifunction printers personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity Xerox ENERGY ST
37. AR equipment is preset at the factory to switch to Power Saver modes after 2 minutes from the last copy or print Xerox Phaser 6022 Printer 121 User Guide Specifications Performance Specifications Printer warm up time e Power on 28 seconds or less e Recovery from sleep mode 28 seconds or less Note Warm up time assumes an ambient temperature of 20 C 68 F at 6076 relative humidity 122 Xerox Phaser 6022 Printer User Guide Specifications Controller Specifications Processor 525 MHz ARM11MP Memory 256 MB RAM Interfaces Universal Serial Bus USB 2 0 Ethernet 10 100 Base T IEEE802 11 b g n wireless connectivity Xerox Phaser 6022 Printer 123 User Guide Regulatory Information This appendix includes BAC RECOUOTONS scsi pin eee konpa n an n e ka ob pa ECIAM EN amp MatenalSaley ee ee n ke kk n a ti a s oo Xerox Phaser 6022 Printer 125 User Guide Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this printer in a typical office environment United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
38. About the Printer 1 At the printer control panel press the Menu button Note To navigate through the menu use the up or down arrow buttons 2 Navigate to Information Pages 3 To scroll through the information pages use the Up or Down arrows 4 To print a specific information page press OK Configuring System Settings You can use this menu to configure general settings of the printer such as Power Saver timers clock settings and alert settings Accessing the System Setup Menu 1 At the printer control panel press the Menu button Note To navigate through the menu use the up or down arrow buttons 2 Use the Up and Down arrows to navigate to Admin Menu then press OK 3 Navigate to System Setup then press OK Configuring Power Saver Mode You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level There are two levels of Power Saver mode e Mode 1 Low Power The printer shifts from Ready mode to Low Power mode to reduce standby power consumption e Mode 2 Sleep The printer shifts from Low Power mode to Sleep mode for a greater reduction in power consumption 50 Xerox Phaser 6022 Printer User Guide Installation and Setup To set the Power Saver Timers 1 e unge qe At the printer control panel press the Menu button Note To navigate through the menu use the up or down arrow buttons Use the Up and Down arrows to navigate to Admin Menu
39. Click Print amp Fax The list of printers appears on the left of the window Click the plus button under the list of printers Click the Default icon at the top of the window Select your printer from the list and click Add Note If your printer was not detected verify that the printer is on and that the Ethernet or USB cable is connected properly To add the printer by specifying the IP address 1 2 2 qw Q9 M Oo tu Pw 0 From the computer Applications folder or from the dock open System Preferences Click Print amp Fax The list of printers appears on the left of the window Click the plus button 4 under the list of printers Click IP From the Protocol drop down menu select the protocol In the Address field enter the IP address of the printer In the Name field enter a name for the printer From the Print Using drop down list choose Select a driver to use Select the print driver for your printer model from the list Click Add See also Online Support Assistant at www xerox com office 6022support Xerox Phaser 6022 Printer 41 User Guide Installation and Setup Configuring Network Settings This section includes lt About TCP IP and IP Addresses un anna 42 e Finding the IP Address of the Printer Using the Control Panel ees 43 Assigning tne Primber NP AAA SE suite uti E ut Ee biu rd CA atu ERE 44 About TCP IP and IP Addresses Computers and print
40. Pin o EET 32 e COM GAN PE eo ae iid ko ei Bee RE een 36 EE Co LE Cloud PAW aeran es kat e kk De n sa e Ek EE ek kigen di e YAN ki 37 DE Oo Cl Eois nase 38 Command Network SEL M Soccer ten oc demum uou paar eerie er 42 e Configuring General Setup Using CentreWare Internet Services eee 48 e Configuring General Setup Using the Control Panel eerte esensssooansonannsss 50 e Configuring Security Settings Using CentreWare Internet Services sene 53 See also Installation Guide packaged with your printer Online Support Assistant at www xerox com office 6022support Xerox Phaser 6022 Printer 29 User Guide Installation and Setup Installation and Setup Overview Before printing your computer and the printer must be plugged in turned on and connected Configure the initial settings of the printer then install the driver software and utilities on your computer You can connect to your printer directly from your computer using USB or connect over a network using an Ethernet cable or wireless connection Hardware and cabling requirements vary for the different connection methods Routers network hubs network switches modems Ethernet cables and USB cables are not included with your printer and must be purchased separately Xerox recommends an Ethernet connection because it is typically faster than a USB connection and it provides access to CentreWare Internet Services Note Ifth
41. RR in 119 Dimensions and Weight unssesenssensssonssnnssensseunssennnsennnsnnesnnnsennsnennssnnssennssensssnnesennesnnnnsnnssenssennssensssnneenn 119 Total Space Requirements ceterae antenne doe repe 119 Clearance Requirements tti ecetessns tes n nn eae uec nebat tabat ee isch 119 Environmental Specifications seeccssssccsssesssnsscssssessssessenesssusesssnessssseessnsesssnscsssueesssncsssscesssuscsssnessssseessuscessseessueeees 120 i um TERR 120 Relative Humidity MM 120 Elevation u RS 120 siTe da eo bdo Tel ero QU o I A 121 Power Supply Voltage and Frequency seccssssssssssssssseccssssesssnecssssecssuecssssesssseeessnsccsssecssnnesssascessueesssneseaseessns 121 Power ConsumbptLiOrn iecit eee eesit eene tte eerie cbe gel eee dsi sek ob dosou ede cugebpoe sands ordetetvabe as 121 ENERGY STAR Qualified Product 0 cessssssssssssesssssssssnesssssecsssesssseesssuscsssnccesseeessnscsssseessnseessanesssatecsanssssaseesane 121 Performance SpecifiCAtions cccssssssssssssssssessssssssssessssesssssessssseessnsssssseessusesssnsesssseesssussssasecssuscsssneesssseessuecsssneeessneess 122 Controller SPECIFICATIONS ive aitaasiivis ae ason pat aso ap asosi etd etse kid an p d da A inik 123 PROGCOSSOM 4e kosa aa done ason aa sasa pan ba a atl li too kk di st n a Saas e ba kaa po een pe PAN Aa AR 123 MeMO kd sotte pet sonde ee NE ak e ki pak ond Pake een 123 M FNE FA ANE OS k kk ko do ann een e e bo kk none ant espo tak
42. SOF ware nee en ran 38 Operating System Requirements usesseesssenssssnsssonsenunnssennssennnssnnnsssnnnnennnssnnnnssennnsnnnnssennnnennnssennnnne 38 Av llabls Print DITVBIS o tmo hub ud dune ose er Und au xe D nt END M nee 38 Installing the Print Drivers for a Windows Network Printer ettet 39 Installing the Print Drivers for a Windows USB Printer tentent 39 Installing the Drivers and Utilities for Macintosh OS X Version 10 5 and Later 40 Configuring Network SS EAA RTT 42 About TCP IP and IP Adalesses censa adan envesti kaa est mak kaka m ea pratik ande 42 Finding the IP Address of the Printer Using the Control Panel s 43 Assigning the Printer IP Address naar 44 Configuring General Setup Using CentreWare Internet Services eee 48 Viewing Printer Information eR ERR 48 Configuring Printer Default 48 Resetting puar dd r eiz e 49 Configuring General Setup Using the Control Panel eonessssnnnesseonnnesesonnessesennessenunsssenunsssssunnsssseonne 50 Getting Information About the Printer na 50 Configuring System Settings ehe pa pik pass chia beetles S Pa erp 50 Configuring Security Settings Using CentreWare Internet Services 53 Opening the S eurity M ON Leis ettet tini skin a donttdos adan souin anba aiia 53 Configuring Administrative Security Settings vrererireerasteerensseeenanssooonassson
43. Xerox Phaser 6022 Color Printer Imprimante couleur User Guide Guide d utilisation Italiano Guida per l utente Deutsch Benutzerhandbuch Espanol Gu a del usuario Portugu s Guia do usuario Nederlands Gebruikershandleiding Svenska Dansk Suomi Norsk Pycckn Anv ndarhandbok Betjeningsvejledning K ytt opas Brukerh ndbok PyKoBOACTBO nonib30BaTENA Cestina Polski Magyar T rkce EAAnv r xerox U ivatelsk p ru ka Przewodnik u ytkownika Felhaszn l i tmutat Kullan c K lavuzu Eyyeip to ypnotn 2015 Xerox Corporation All rights reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks and so on Xerox and Xerox and Design Phaser PhaserSMART PhaserMatch PhaserCal PhaserMeter CentreWare PagePack eClick PrintingScout Walk Up WorkCentre FreeFlow SMARTsend Scan to PC Desktop MeterAssistant SuppliesAssistant Xerox Secure Access Unified ID System Xerox Extensible Interface Pl
44. Xerox representative 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities Xerox Phaser 6022 Printer 135 User Guide Recycling and Disposal European Union Some equipment may be used in both a domestic household and a professional business application Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal
45. a a 33 Connecting Eod Wireless NelW lk seal ki san daso a orta tam rette ank a n pen pk kk pa e n kew yi den pa intet 33 Connec ungto VWA A eset Be e ee 35 Selecting a Connection Method You can connect to your printer directly using Ethernet USB wireless or Wi Fi Direct The method you select depends on how your computer connects to the network A USB connection is a direct connection and is the easiest to set up A wireless connection is used for networking If you are using a network connection it is important to understand how your computer is connected to the network For details see About TCP IP and IP Addresses on page 42 Note Hardware and cabling requirements vary for the different connection methods Network If your computer is connected to an office network or home network use an Ethernet cable to connect the printer to the network You cannot connect the printer directly to the computer It must be connected through a router or hub An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously Ethernet connection is typically faster than USB and allows you direct access to the settings of the printer using CentreWare Internet Services Wireless Network If your computer includes a wireless router or wireless access point you can connect the printer to the network with a wireless connection A wireless network connection provides the same access and services as a wired connect
46. ailable in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Xerox Phaser 6022 Printer User Guide Safety Maintenance Safety e Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer e Clean with a dry lint free cloth only e Donot burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa N WARNING Do not use aerosol cleaners Aerosol cleaners can cause explosions or fires when used on electromechanical equipment Xerox Phaser 6022 Printer 15 User Guide Safety Printer Symbols 16 Description Warning Indicates a hazard which if not avoided could result in death or serious injury Caution Indicates a mandatory action to take in order to avoid damage to the property Hot surface on or in the printer Use caution to avoid personal injury Do not burn the item Do not expose the imaging unit to light for more than 10 minutes Do not expose the imaging unit to direct sunlight Do not touch the part or area of the printer Warning Wait for the printer to cool for the specified time before touching the fuser This item can be recycled For details see Recycling and Disposal on page 133 Xerox Phaser 6022 Printer User Guide Safety Environmental Health and Safety C
47. alid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Battery Symbol Note This wheeled bin symbol may be used in combination with a chemical symbol This establishes compliance with the requirements set out by the Directive Hg Battery Removal Batteries should only be replaced by a MANUFACTURER approved service facility Xerox Phaser 6022 Printer 137 User Guide Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance 138 Xerox Phaser 6022 Printer User Guide
48. andscape 2 Sided Print 2 Sided Print Flip on Short 2 Sided Print 2 Sided Print Flip on Short Edge Edge Setting Up 2 Sided Printing To set up manual 2 sided printing From the File menu select Print Select the printer from the Select Printer list then click Properties From the Duplex window on the Paper Output tab select Flip on Long Edge or Flip on Short Edge Select the Paper Size and Paper Type to match the paper you are using To close the Printing Preferences dialog box click OK Qu a SUBIT m To start printing click Print Note When you start manual 2 sided printing the Manual Duplex Setup window appears Do not close the window until you have completed the 2 sided printing Once the window is closed it cannot be reopened 80 Xerox Phaser 6022 Printer User Guide Maintenance This chapter includes GRANMATEN K N e ae lib ee een 82 amp Adjustments and Malntenalce Prassdure nn u 88 Ordenng ANNO NS een 91 Mandaing ANE AA CE So kk ae re ki a eier Bears 94 WEE Coo NE PANN ee nee 96 Xerox Phaser 6022 Printer 81 User Guide Maintenance Cleaning the Printer This section includes General f PE GAN YONN ES ern nase ae nee re Renee ER Hann 82 Veo ORAS SP ELLE 83 Cleaning Me AA MET ON k ao pk n mn een a e pos IT AS DE 83 General Precautions A 82 CAUTION When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour f
49. arks of McAfee Inc in the United States and other countries UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited PANTONE and other Pantone Inc trademarks are the property of Pantone Inc Document version 1 1 February 2015 BR9750 en us Contents 1 Safety 9 Notices and Safety bd d wo de ft kn 10 Electrical Safety airline 11 General GuideliliBs nee ga 11 POW T Or ky s re t is at e tb a e e kak da ka pe kara pt kew a ap e 12 Emergency Turm Off io kat RR 12 Oper tional SA ee tep a lie kak abend NIE 13 Operational Guidelines anne ee ee een 13 OZONE RELEASE an tal ty sales fass kt ta pk ki apa een 13 Printer L OCATNO Masisi kaki daso s d pate 13 Printer SUN PN S seenen aen ee ee Be 14 Maintenance Safety oun cssscssssssssssesssssesssnessssseessnsssssnscsssseesssscsssseesssuscessncssssseessusssesscessusesssnscsesseessuuesssasesesueessanesseaseessns 15 Printer S YA BOU fay kdk aa sl ss a kane n kon n e ke a ha e es a kn arme 16 Environmental Health and Safety Contact Information esee 17 2 Features 19 Porte ortas Pin ne Re ee 20 Bee ko eski 20 Rear View M M 21 Control PONG ee a ke ei va CR 21 Power Saver MOUS 6 asien 23 Changing Power Saver Mode Settings Using the Control Panel
50. atform ColorQube Global Print Driver and Mobile Express Driver are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple Bonjour EtherTalk TrueType iPad iPhone iPod iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and other countries Novell NetWare NDPS NDS IPX and Novell Distributed Print Services are trademarks of Novell Inc in the United States and other countries SGI and IRIX are trademarks of Silicon Graphics International Corp or its subsidiaries in the United States and or other countries Sun Sun Microsystems and Solaris are trademarks or registered trademarks of Oracle and or its affiliates in the United States and other countries McAfee ePolicy Orchestrator and McAfee ePO are trademarks or registered tradem
51. ces AirPrint enabled printers let you print directly from a Mac or from an iPhone iPad or iPod touch AirPrint Notes e Notallapplications support AirPrint e Wireless devices must join the same wireless network as the printer e For AirPrint to function both IPP and Bonjour mDNS protocols must be enabled e The device that submits the AirPrint job must be on the same subnet as the printer To allow devices to print from different subnets configure your network to pass multicast DNS traffic across subnets e The Mac OS device must be Mac OS 10 7 or later e AirPrint enabled printers work with iPad all models iPhone 3GS or later and iPod touch 3rd generation or later running the latest version of iOS 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 25 Click Properties If the Protocols link is not expanded under Properties scroll to the Protocols link and expand it Under Protocols click AirPrint To enable AirPrint next to Enable AirPrint click Turn On AirPrint gp Bw a Note AirPrint is enabled by default when IPP and Bonjour mDNS are both enabled When AirPrint is enabled Turn On AirPrint is not selectable To disable AirPrint disable either IPP or Bonjour mDNS protocols Tochange the printer name in the
52. ct takes slightly longer to produce the first print after it exits Power Saver mode than it takes in Ready mode This delay is the result of the system waking up from Power Saver mode and is typical of most imaging products on the market You can set a longer activation time or completely deactivate the Power Saver mode This device can take longer to switch to a lower energy level To learn more about Xerox participation in sustainability initiatives go to www xerox com about xerox environment enus html 128 Xerox Phaser 6022 Printer User Guide Regulatory Information Environmental Choice Certified to Office Machines CCD 035 This product is certified to Environmental Choice standard for office machines meeting all requirements for reduced environmental impact As part of achieving certification qnom Xerox Corporation has proven this product meets the Environmental Choice criteria for amp A energy efficiency Certified copier printer multifunctional device and fax products 3 must also meet criteria such as reduced chemical emissions and demonstrate 2 E compatibility with recycled supplies Environmental Choice was established in 1988 to help consumers find products and services with reduced environmental impacts Environmental Choice is a voluntary multi attribute and lifecycle based environmental certification This certification indicates that a product has undergone rigorous scientific testing exhaustive auditing or both
53. ctrical appliance into the outlet and see if it connected to the printer operates properly e Tryadifferent outlet The printer is connected to an outlet with a Use a power source with the specifications listed in the Electrical voltage or frequency that does not match the Specifications on page 121 printer specifications A CAUTION Plug the three wire cord with grounding prong directly into a grounded AC outlet Printer Resets or Turns Off Frequently Probable Causes Solutions The power cord is not plugged into the outlet Turn off the printer confirm that the power cord is plugged in correctly correctly to the printer and the outlet then turn on the printer A system error occurred Turn off the printer then turn it on again If the error persists contact your Xerox representative The printer is connected to an uninterruptible Turn off the printer then connect the power cord to a suitable power supply outlet The printer is connected to a power strip Plug the printer directly into the outlet or into a power strip that is shared with other high power devices not shared with other high power devices 100 Xerox Phaser 6022 Printer User Guide Troubleshooting The Printer Does Not Print Probable Causes Solutions The printer is in Power Saver mode Push the control panel button PrintingScout displays an error message Follow the instructions in the PrintingScout message to correct the problem If the erro
54. dure repeatedly uses the toner supply more quickly Cleaning the Developer The Clean Developer feature runs the developer motor and stirs the toner in the toner cartridge Use Clean Developer to clean toner from a cartridge just before changing it or to refresh the toner after replacing a toner cartridge To clean the developer At the printer control panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to the Maintenance Menu then press OK Navigate to Clean Developer then press OK At the Are you sure prompt to select Yes press the arrow buttons Press OK The process runs automatically Wait three minutes for the process to complete and the printer to return to Ready Sal ON n Recycling Supplies For more information on the Xerox supplies recycling program go to www xerox com gwa Xerox Phaser 6022 Printer 93 User Guide Maintenance Managing the Printer This section includes Checking rage Counts ssnipe T 94 e Setting UME Panel Lock PassWord s ka kk akt ka A A en RES A ERE 95 Chongng tine Panell Ock P S S NON itil euere er 95 Checking Page Counts You can check the total number of printed pages on the Configuration Page The Print Volume section lists the total number of pages printed on each paper size Use Billing Meters to view impression count details for the printer The current counts for color black and white and combined to
55. e Xerox Phaser 6022 Printer 13 User Guide Safety Do not place the printer in direct sunlight to avoid exposure to light sensitive components Do not place the printer where it is directly exposed to the cold air flow from an air conditioning system Do not place the printer in locations susceptible to vibrations For optimum performance use the printer at the elevations specified in Elevation on page 120 Printer Supplies 14 Use the supplies designed for your printer The use of unsuitable materials can cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the product options and supplies Store all consumables in accordance with the instructions given on the package or container Keep all consumables away from the reach of children Never throw toner print drum cartridges or toner containers into an open flame When handling cartridges for example toner and such avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble the cartridge which can increase the risk of skin or eye contact CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is av
56. e Troubleshooting Getting Help This section includes 6 Eror rand Status I ESANS uscite nacen snc De tk ke n na IRRE CI e Ze 115 LEME inicio id liant sn ne ee 115 Dime SU ONE Assistant atte natem ies edet su rio cedet edel crane cee a n pk ula tea eee 115 Your printer comes with utilities and resources to help you troubleshoot printing problems Error and Status Messages The printer control panel provides information and troubleshooting help When an error or warning condition occurs the control panel informs you of the problem Error messages warn you about printer conditions such as low supplies or doors open that require your attention PrintingScout Alerts PrintingScout is a utility installed with your Xerox print driver It automatically checks the printer status when you senda print job If the printer is unable to print a PrintingScout alert appears on your computer screen to let you know that the printer needs attention In the PrintingScout dialog box click the alert to view instructions explaining how to fix the problem Note PrintingScout is a Windows only application Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems You can find solutions for print quality problems paper jams software installation issues and more To access the Online Support Assistant go to www xerox com office 6022support
57. e Software and Documentation disc is not available you can download the latest drivers from www xerox com office 6022drivers See also Selecting a Location for the Printer on page 31 Choosing a Connection Method on page 32 Connecting the Printer on page 32 Configuring Network Settings on page 42 Installing the Software on page 38 30 Xerox Phaser 6022 Printer User Guide Installation and Setup Selecting a Location for the Printer 1 Select a dust free area with temperatures from 10 32 C 50 90 F and relative humidity 15 85 Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the printer directly interfering with image transfer 2 Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer The printer must be horizontal with all four feet in solid contact with the surface To find the weight for your printer configuration see Physical Specifications on page 119 After positioning the printer you are ready to connect it to the power source and computer or network See also Total Space Requirements on page 119 Clearance Requirements on page 119 Xerox Phaser 6022 Printer 31 User Guide Installation and Setup Connecting the Printer This section includes Selecting a Connection Med um 32 Connecting to d Computer Using USB une Ra 33 Connecting tox VANE Network 3 l ata kt ia ea ae kn e
58. e e e sa een 69 4 Xerox Phaser 6022 Printer User Guide Contents Printing 71 Selecting Printing Options 72 Windows Printing Options on eeccesssssesssesstecsseecsseccssccsnecensccenscsssecsseeesseesusccsusccssecsaseesncceascessecsseeesuecsaeeesueessseeess 72 Macintosh Printing Options sssessssessecssescsssseccessesnseccensceessseessnscessscessuecessnseecsesecsussesenseessueesenscesseesessueessnnseesaseesene 74 Selecting Printing Options far Macintosh nalen 74 Saving a Set of Commonly Used Printing Options for Macintosh sss 74 Mobile Printing OO AAS meet o C 75 Xerox PrintBack ttt es ae es nee ae ea es ena tte ntn 75 Using Custom Paper Sizes 2 nennen a a aou epik pea cette 77 Defining Custom Pap r Szenen 77 Printing on Custom Paper Sizes tient doi doonn doute i n ER ans 78 Printing on Both Sides of the PODOE une nase 80 Setting Up 2 Sided Printing nase nen RITTER 80 Maintenance 81 Cleaning EME PAN TEN m 82 General PrECQUU ONS kil kas kl kk ee ad k a e n A D a iaa 82 Cleaning the Extern ne hanes 83 Cleaning The TA A ANOU fas k kk ka a kk e ok qus n RE SE e A M M Hd se es menn DU QURE 83 Adjustments and Maintenance Procedures et eseenttenntennt tentent tete tte ntes ttt noe tossonas 88 Color REGIS NA L CA kaka an ae si kk a ponn kaka ann aa on ret ee ee 88 Adjusting Paper Type een ee 89 Adjusting the Bias Transfer Roller ernennen een 89 Adjusting the Fi
59. eceiving network information by monitoring the LEDs on the back of the printer near the Ethernet cable connection When the printer is connected to a functioning network and receiving traffic the link LED is green and its amber traffic LED flashes rapidly Installing the Print Driver 1 Insert the Software and Documentation disc into the appropriate drive on your computer Note Ifthe Software and Documentation disc is not available you can download the latest drivers from www xerox com office 6022drivers Double click Phaser 6022 Installer At the Introduction installer window click Continue At the License Agreement select I Agree then click Next Select the destination disk then click Continue To change the location of the driver installation click Change Install Location Click Install If prompted enter your password then click OK Click Continue Installation D 4D Q9 IMDOOM OUT SES fan NJ 0 To complete the installation and restart your computer when the print driver finishes installing click Restart 40 Xerox Phaser 6022 Printer User Guide Installation and Setup Adding the Printer For networking set up your printer using Bonjour Rendezvous or connect using the IP address of your printer for an LPD LPR connection For a non network printer create a desktop USB connection To add the printer using Bonjour 1 2 From the computer Applications folder or from the dock open System Preferences
60. eee panda ee 123 B Regulatory Information 145 Basie Te U etd ONI AE TT 126 United States FCC Regulations ecescssssssssssessssssssnssssseessssssssssesssnesssnessssseessusssesseesssseesssncsssatesssnsssaseesans 126 CIA PAP RR 126 European Pium G M HN 127 European Union Lot 4 Imaging Equipment Agreement Environmental Information 127 erdum M 129 Turkey RoHS Regulation eet wa sek etes abo odit ak dik annie 129 Regulatory Information for 2 4 GHz Wireless Network Adapter eee 130 Material Safety Data Sheets ccsesssssssssssssssnssssssecsssesssssesssusesssnesssseessnssessnscsssueessssesssaeesssusssssnccesaseessussessseessueeees 131 C Recycling and Disposal 133 AW COUNTIES Jannine A 134 6 Xerox Phaser 6022 Printer User Guide Contents NOPE ATMO ri Obs ccs ae haa a ass eis DER dalas 135 European Union oc tete tere een pi bade ae onte ete e tue k aa F St n 136 Domestic Household Environment usssssesssssensssunsssennsssunnssennessennsssnunssennnsnennnssnnnsssennsnsnnnssennnssennsssnnesenne 136 Professional Business Environment unssssesssssensseunsssennsssunnsssnnessennessnunsssennssennnssennsneennessunensennessennsssnnnssenne 136 Collection and Disposal of Equipment and Batteries essere tenens 137 Battery Symbol Note
61. ended Media List United States www xerox com europaper Recommended Media List Europe Envelopes You can print envelopes using the paper tray To load envelopes in the paper tray 1 Remove the tray from the printer a Pulloutthe tray until it stops b Liftthe front of the tray slightly then pull it out 2 Slide open the paper guides Xerox Phaser 6022 Printer 67 User Guide Paper and Media 3 Doone of the following Insert No 10 DL or Monarch envelopes with the print side up flaps closed and facing down and the flap side to the right Insert C5 envelopes with the print side up flaps open and facing away from the printer Notes e To prevent wrinkling on No 10 DL C5 or Monarch envelopes load them print side up flaps open and facing away from the printer e When you load envelopes long edge feed ensure that you specify landscape orientation in the print driver 4 Adjust the paper guides so they rest lightly against the edges of the envelopes Labels Ensure that label stock is placed face up in the paper tray Guidelines for Printing Labels 68 Use labels designed for laser printing Do not use vinyl labels Do not feed a sheet of labels through the printer more than once Do not use dry gum labels Print only on one side of the sheet of labels Use full sheet labels only Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging un
62. environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with these instructions it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connectthe equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment Note To ensure compliance with Part 15 of the FCC rules use shielded interface cables Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada 126 Xerox Phaser 6022 Printer User Guide Regulatory Information European Union The CE mark applied to this product symbolizes a declaration of conformity b
63. er 6022 Printer 11 User Guide Safety Power Cord Use the power cord supplied with your printer e Plug the power cord directly into a properly grounded electrical outlet Ensure that each end of the cord is connected securely If you do not know if an outlet is grounded ask an electrician to check the outlet A WARNING To avoid risk of fire or electrical shock do not use extension cords power strips or power plugs for more than 90 days When a permanent outlet receptacle cannot be installed use only one factory assembled extension cord of the appropriate gauge per printer or multifunction printer Always adhere to national and local building fire and electrical codes regarding length of cord conductor size grounding and protection e Donotusea ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal e Verify that the printer is plugged into an outlet that is providing the correct voltage and power Review the electrical specification of the printer with an electrician if necessary e Donot place the printer in an area where people can step on the power cord e Do not place objects on the power cord e Donot plug or unplug the power cord while the power switch is in the On position e Ifthe power cord becomes frayed or worn replace it e To avoid electrical shock and damage to the cord grasp the plug when unplugging the power cord The power cord is attached to
64. er You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately Switch off the printer immediately and wait 20 minutes for the fuser to cool Try to remove the jam after the printer has cooled If the error persists contact your Xerox representative A CAUTION Do not attempt to clear any paper jams using tools or instruments This can permanently damage the printer The following illustration shows where paper jams can occur along the paper path 1 Output Tray 4 Rear Cover 2 Transfer Belt 5 Main Paper Tray with Jam Access Cover 3 Release Levers 104 Xerox Phaser 6022 Printer User Guide Troubleshooting Clearing Paper Jams This section includes Clearing Paper Jams From the Front of the Printer 105 Clearing Paper Jams From the Back f the Printer aan a u 106 To facilitate clearing paper jams you can activate Jam Recovery Mode Jam Recovery Mode runs the printer for a brief period of time to move the paper further into the exit tray To run Jam Recovery Mode 1 Press and hold the Cancel button for three seconds 2 Afterthe printer engine stops running turn the power off then remove the jammed paper Clearing Paper Jams From the Front of the Printer Note To resolve the error displayed on the control panel you must clear all paper from the paper path 1 Remove the tray from the printer 2 Remove any paper jammed at the front of the printer For
65. er then press Enter or Return In CentreWare Internet Services click Properties To expand the menu in the Properties pane for the General folder click the plus symbol Click Printer Defaults In the fields type descriptive information as needed gv 4n Ze nde Click Save Changes 48 Xerox Phaser 6022 Printer User Guide Installation and Setup Resetting the Printer Using Software Resets to restart the printer is faster and wastes fewer consumables than powering the printer on and off Restarting the printer can take up to five minutes during which time CentreWare Internet Services is not available 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return In CentreWare Internet Services click Properties To expand the menu in the Properties pane for the General folder click the plus symbol From the General menu click Resets QoS o To reset the network memory and restart the printer for Reset network memory and restart the printer click Start Printer 6 Torestart the printer without resetting any of the default settings for Restart the printer click Start Printer Xerox Phaser 6022 Printer 49 User Guide Installation and Setup Configuring General Setup Using the Control Panel This section includes Getting Information About the Printer une 50 s CIO System SEEN GE nissen O n dn Ca ki pe kk 50 Getting Information
66. ers use TCP IP protocols to communicate over a network Macintosh computers use either TCP IP or the Bonjour protocol to communicate with a network printer For Macintosh OS X systems TCP IP is preferred With TCP IP protocols each printer and computer must have a unique IP address Many networks as well as cable and DSL routers have a DHCP server A DHCP server assigns an IP address to every computer and printer on the network that is configured to use DHCP automatically If you are connected to the Internet using cable or DSL check with your carrier for information on IP addressing 42 Xerox Phaser 6022 Printer User Guide Installation and Setup Finding the IP Address of the Printer Using the Control Panel To install the print drivers for a network connected printer you need the IP address of your printer You also need the IP address to access the settings of your printer through CentreWare Internet Services You can view the IP address of your printer on the Configuration Page or on the control panel After the printer has been on for two minutes print the Configuration Page The TCP IP address appears in the Network section of the page If the IP address listed on the page is 0 0 0 0 the printer needs more time to acquire an IP address from the DHCP server Wait two minutes then print the Configuration Page again To print the Configuration Page 1 Atthe printer control panel press the Menu button Note To navigate throug
67. ess Enter or Return In CentreWare Internet Services click Properties In the Properties pane to expand the menu click the plus symbol next to the Security folder Click IPsec To use the IPsec protocol next to Protocol select Enabled Next to Shared Key enter the shared key value up to 255 characters long Next to Verify Shared Key re enter the shared key value To specify the lifetime of the secure association next to IKE SA Lifetime enter a number The range is 5 28800 minutes 9 Tosetthe maximum time that a secure association is linked without activity next to IPsec SA Lifetime enter a number The range is 5 2880 minutes 10 Toset the level of cryptographic strength next to DH Group select G1 for low and G2 for strong Yo IM Ov Ur AR pe n 11 To turn on Perfect Forward Security next to PFS select Enabled 12 In the Specify Destination IPv4 Address enter the IP address and port number as X X X X P X must be a number from O through 255 13 Inthe Specify Destination IPv6 Address enter the IP address and port exactly as it appears for the destination server 14 To specify how the printer treats data from non IPsec devices next to Communicate with Non IPsec device select an option Bypass directs the printer to bypass the IPsec security protocol and use the data Discard directs the printer to discard the data without using it 15 Click Save Changes Configuring the Host Access List The
68. ets gt Save As Type a name for the printing options then click OK to save the set of options in the Presets list To print using these options select the name from the Presets list Xerox Phaser 6022 Printer User Guide Printing Mobile Printing Options This printer can print from iOS and Android mobile devices Xerox PrintBack Xerox PrintBack enables printing from your iOS and Android based tablets and smartphones to the default printer installed on your computer PrintBack consists of three components e Xerox PrintBack app Installed on your mobile device the app sends print jobs to your selected online service e Online service A Web based service such as Dropbox or an email provider transmits jobs from your mobile device to your computer e Xerox PrintBack agent Installed on your computer the agent retrieves print jobs from the online service and prints them to your default printer To print the computer and the default printer must be turned on and ready to print If documents are sent while the computer or printer are not ready or not connected the online service stores the documents They are retrieved and printed when the computer is turned on and connected to the network again Xerox Phaser 6022 Printer 75 User Guide Printing Before You Begin Before you start set up a Dropbox or email account to use for storing and printing documents then set up the Xerox PrintBack agent Note Xerox rec
69. ges you can use the installer or CentreWare Internet Services In the printer list select your printer Note You can name your printer and choose to share it on the network or set it as your default printer Click Next In the Software and Documentation window clear the check box for any undesired options Click Next 10 To complete the installation click Finish Installing the Print Drivers for a Windows USB Printer 1 gr S9 e Insert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file Click Install Software At the License Agreement select I Agree then click Next To install the printer support software select Software then click Next In the Software and Documentation window clear the check box for any undesired options Click Next To complete the installation click Finish Xerox Phaser 6022 Printer 39 User Guide Installation and Setup Installing the Drivers and Utilities for Macintosh OS X Version 10 5 and Later This section includes e dnsbdlliig Ese Print DING Eee es 40 Adang te PMi See er 41 To access all features of the printer you must 1 Install the print driver 2 Addthe printer Note Before installing drivers verify that the printer is plugged in turned on and connected to an active network or by USB Ensure that the printer is r
70. gt Print or press CTRL P for Windows 2 Select your printer and click the Properties or Preferences button to open the Printing Preferences window The title of the button can vary depending on your application 3 Click atab in the Printing Preferences window then make selections 4 Click OK to save and close the Printing Preferences window 5 Click Print to send the job to the printer Selecting Printing Defaults in Windows for a Shared Network Printer 1 Navigate to the list of printers on your computer For Windows XP SP3 click Start gt Settings gt Printers and Faxes For Windows Vista click Start gt Control Panel gt Hardware and Sound gt Printers For Windows Server 2003 and later click Start gt Settings gt Printers For Windows 7 click Start gt Devices and Printers For Windows 8 click Control Panel gt Devices and Printers Note If the Control Panel icon does not appear on the desktop right click on the desktop then select Personalize gt Control Panel Home gt Devices and Printers In the Printers folder right click the name of your print driver and select Properties In the printer Properties dialog box click the Advanced tab On the Advanced tab click Printing Defaults Make your selections on the driver tabs as needed then click Apply Click OK to save your selections Og YN Saving a Set of Commonly Used Printing Options for Windows You can define and save a set of
71. h the menu use the up or down arrow buttons 2 Navigate to Information Pages then press OK 3 Navigate to Configuration then press OK The IP address of the printer is listed in the Wired Network section of the page To view the IP address of the printer on the control panel 1 At the printer control panel press the Menu button Note To navigate through the menu use the up or down arrow buttons Navigate to Admin Settings then press OK Navigate to Network Setup then press OK Navigate to TCP IP then press OK Navigate to IPv4 then press OK Navigate to IP Address then press OK The IP address of the printer appears on the IP Address screen My Ev go NO Xerox Phaser 6022 Printer 43 User Guide Installation and Setup Assigning the Printer IP Address This section includes Assigning the IP Address Automatically sssri E N 44 Assigning the IP Address Manuals ar 45 Changing the IP Address Using CentreWare Internet Services eee 46 Changing the IP Address Using the Installer with USB u aan 47 By default the printer is set to acquire an IP address from the network server using DHCP Network addresses assigned by DHCP are temporary however After a specified time the network could assign a new IP address to the printer If the print driver is set to an IP address that changes periodically you can experience connectivity issues To avoid problems or if your network administrator requires
72. ing automatic SSID setup At the printer control panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to Network then press OK Navigate to Wi Fi Setup then press OK Select the desired network then press OK 9v A a Mec Se Enter the passcode or WEP key then press OK To connect using manual SSID setup At the printer control panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to Network then press OK Navigate to Wi Fi Setup then press OK Navigate to Manual Setup then press OK Enter the network SSID then press OK For Network Mode select an option then press OK Select an encryption type then press OK 2 9 nu BD Enter the passcode or WEP key then press OK Connecting to Wi Fi Direct You can connect to your printer from a Wi Fi mobile device such as a tablet computer or smart phone using Wi Fi Direct Note Wi Fi Direct is disabled by default Connecting with Wi Fi Direct from Your Mobile Device To connect with Wi Fi Direct follow the directions provided with your mobile device Xerox Phaser 6022 Printer 35 User Guide Installation and Setup Configuring AirPrint Use AirPrint to print directly from a wired or wireless device without using a print driver AirPrint is a software feature that allows for driverless printing from Apple iOS based mobile devices and Mac OS based devi
73. inter is turned off 2 Attach a Category 5 or better Ethernet cable from the printer to the network or router socket Use an Ethernet hub or router and two or more Ethernet cables Connect the computer to the hub or router with one cable then connect the printer to the hub or router with the second cable Connect to any port on the hub or router except the uplink port 3 Attach the power cord then plug in the printer and turn it on 4 Set or automatically discover the network IP address of the printer For details see Assigning the IP Address of the Printer on page 44 Connecting to a Wireless Network You can connect to a wireless network using the Software and Documentation disc included with your printer or from the printer control panel Notes e You can connect using the 3 click connection method one time on the first installation attempt only e WPA2 Enterprise networks are not supported e The 3 click connection method is supported for Windows 7 and later only Connecting with 3 Click Connection 1 Insert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file 2 Click Setup Printer and Install Software At the License Agreement select I Agree then click Next 4 On the Select a Connection Method screen click Wireless If a wireless connection is established the Xerox Prin
74. ion provides A wireless network connection is typically faster than USB and allows direct access to the setting of the printer using CentreWare Internet Services You can connect to your printer from a Wi Fi mobile device such as a tablet computer or smart phone using Wi Fi Direct Note Wi Fi Direct is disabled by default Xerox recommends that only one user at a time accesses the printer using Wi Fi Direct 32 Note A Wi Fi Direct connection does not provide network access USB If you connect the printer to one computer and do not have a network you can use a USB connection Note A USB connection does not provide access to CentreWare Internet Services Xerox Phaser 6022 Printer User Guide Installation and Setup Connecting to a Computer Using USB To use USB you must have Windows XP SP1 and later Windows Server 2003 and later or Macintosh OS X version 10 5 and later To connect the printer to the computer using a USB cable Ensure that the printer is turned off Connect the B end of a standard A B USB 2 0 cable to the USB Port on the back of the printer Attach the power cord and then plug in the printer and turn it on Connect the A end of the USB cable to the USB Port on the computer When the Windows Found New Hardware Wizard appears cancel it Sy Oe ID You are ready to install the print drivers For details see Installing the Software on page 38 Connecting to a Wired Network 1 Ensure that the pr
75. istration on page 88 Partial blanks creased paper or The paper is damp Replace the paper blotted printing The paper is outside the Replace the paper with a recommended recommended specification size and type and confirm that your range control panel and print driver settings are correct For details see Supported Paper on page 60 The printer is worn or damaged For assistance go to the Xerox Support website at b www xerox com office 6022support The toner cartridges are not Replace the toner cartridges with Xerox toner cartridges genuine Xerox toner cartridges For details see Consumables on page 91 112 Xerox Phaser 6022 Printer User Guide Symptom Vertical blanks Slanted printing The altitude setting is incorrect Condensation inside the printer causes partial blanks or creased paper The lenses are being blocked The printer is worn or damaged The toner cartridges are not Xerox toner cartridges The paper guides are not correctly adjusted to the paper size Colors are blurry or there is white Color to color alignment is not area around objects Blotchy or mottled images The paper is too light or too thin Troubleshooting Solution Adjust the altitude setting of the printer For details see Adjusting the Altitude on page 90 Turn on the printer and leave it on for at least one hour remove the condensation For assistance go
76. ive covers e Donotoverride any electrical or mechanical interlock devices e Donotattempt to remove paper that is jammed deeply inside the product Switch off the product promptly and contact your local Xerox representative A WARNING The metallic surfaces in the fuser area are hot Always use caution when removing paper jams from this area and avoid touching any metallic surfaces Ozone Release This printer produces ozone during normal operation The amount of ozone produced is dependent on copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more information in the United States and Canada go to www xerox com environment In other markets please contact your local Xerox representative or go to www xerox com environment europe Printer Location e Place the printer on a level solid non vibrating surface with adequate strength to hold its weight To find the weight for your printer configuration see Physical Specifications on page 119 e Donot block or cover the slots or openings on the printer These openings are provided for ventilation and to prevent overheating of the printer e Place the printer in an area where there is adequate space for operation and servicing e Place the printer in a dust free area e Donotstore or operate the printer in an extremely hot cold or humid environment e Donot place the printer near a heat sourc
77. l and other parts with a damp soft cloth e After cleaning wipe with a dry soft cloth e For stubborn stains apply a small amount of mild detergent to the cloth and gently wipe the stain off A CAUTION Do not spray detergent directly on the printer Liquid detergent could enter the printer through a gap and cause problems Never use cleaning agents other than water or mild detergent Cleaning the Interior After clearing paper jams or replacing a toner cartridge inspect the inside of the printer before closing the printer covers and doors e Remove any remaining pieces of paper or debris For details see Clearing Paper Jams on page 105 e Remove any dust or stains with a dry clean cloth A WARNING Never touch a labeled area on or near the heat roller in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately Switch off the printer immediately and wait 20 minutes for the fuser to cool Try to remove the jam after the printer has cooled Cleaning the LED Lenses If prints have voids or light streaks through one or more colors use the following instructions to clean the Light Emitting Diode LED lenses A WARNING If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool water not hot to rinse off the toner If toner gets on your skin wash it off with cool water and a mild soap If you
78. luids directly into any area Use supplies and cleaning materials only as directed in this documentation WARNING Keep all cleaning materials out of the reach of children WARNING Do not use pressurized spray cleaning aids on or in the printer Some pressurized sprays contain explosive mixtures and are not suitable for use in electrical applications Use of pressurized spray cleaners increases the risk of fire and explosion WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer WARNING Internal parts of the printer can be hot Use caution when doors and covers are open Do not place anything on top of the printer Do not leave the covers and doors open for any length of time especially in well lit places Light exposure can damage the imaging units Do not open covers and doors during printing Do not tilt the printer while it is in use Do not touch the electrical contacts or gears Doing so could damage the printer and cause the print quality to deteriorate Ensure any parts removed during cleaning are replaced before you plug in the printer Xerox Phaser 6022 Printer User Guide Maintenance Cleaning the Exterior Clean the exterior of the printer once a month e Wipe the paper tray output tray control pane
79. n To enter or exit low power mode press the power saver button 2 Menu Button This button displays the Information Pages Billing Meters Admin Tray Settings and Panel Language menus 3 Up and Down Arrow To navigate to the next menu item or option press these buttons Buttons Left and Right Arrow To navigate forward and backward through submenus and fields press these buttons Buttons Xerox Phaser 6022 Printer 21 User Guide Features Name Description 5 To end printing jobs press this button Error Light This light blinks red when an error occurs that requires technical support Ready Data Light The light appears green when the printer is ready to receive data and blinks when the printer is busy receiving data OK Button This button displays the selected menu or selects the current menu option Control Panel The control panel display provides information about settings statuses and error Display messages An asterisk next to a menu option indicates the current default setting WPS Button To establish a wireless connection first press the button on the printer then press the button on your wireless router Wi Fi Light This light indicates that a wireless connection is established between the printer and the wireless router Item 8 Back Return Button To navigate up one level in a menu press this button 10 11 2 1 22 Xerox Phaser 6022 Printer User Guide Features Power Saver Mode Y
80. n Guarantee does not cover damage caused by using unsupported paper or specialty media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Notes e Toensure consistent print quality the toner cartridges and imaging units for many models of equipment are designed to cease functioning at a predetermined point e Grayscale images printed with the composite black setting increment the color pages counter because color consumables are used Composite black is the default setting on most printers Controlling Print Quality Various factors can affect the quality of the output of your printer For consistent and optimum print quality use paper and toner designed for your printer and correctly set the Paper Type Print Quality Mode and Color Adjustments To maintain optimum print quality from your printer follow the guidelines in this section Temperature and humidity affect the quality of the printed output The guaranteed range for optimal quality is 15 28 C 59 82 F and 20 70 relative humidity Solving Print Quality Problems When the print quality is poor select the closest symptom from the following table and see the corresponding solution to correct the problem You can also print a Demo Page to more precisely determine the print quality problem For details see Information Pages on page 24 If the print
81. ngs including IP address and font settings You can use the information on this page to help you configure network settings for your printer and to view page counts and system settings Printing the Configuration Page 1 Atthe printer control panel press the Menu button 2 Press OK 3 Navigate to Configuration then press OK 24 Xerox Phaser 6022 Printer User Guide Features Administrative Features Finding the IP Address of Your Printer You can view the IP address of your printer on the Configuration Page CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer It allows you to configure and administer the printer from a Web browser CentreWare Internet Services requires e ATCP IP connection between the printer and the network in Windows Macintosh UNIX or Linux environments e TCP IP and HTTP enabled in the printer e Anetwork connected computer with a Web browser that supports JavaScript Accessing CentreWare Internet Services At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Logging In Logging in is the process by which you identify yourself to the printer for authentication If authentication is set to access printer features you log in with your user credentials Logging In to CentreWare Internet Services When Administrato
82. nossosennssoseoannn oeeannnsoeeunnssoaen 53 Configuring IPsec Settings nee 54 Configuring the H st Acc ss LISE arena eek 54 Configuring SSL Sel ing eier 56 Managing GS EL ES rare 57 4 Paperand Media 59 S pported PAPET eks ti 60 Ordering POPE MR RR Pm 60 General Paper Loading Guidelines ereeteseereessoseneesosennensoeousnnoeeovnnssoounnsssounnssosennnsoseoannsoeeasnnsoeennnssoaunn 60 Paper That Can Damage Your Printef 0 etterratererteeonsseeoenoeoossoeonnssouonoeeonsssoonsoeounssoannssounnoeeensnouanse 60 Paper Storage Guidelines T 61 Supported Paper Types and Weig htS esessesssseeceessssocsessessesoeesessssecoeessssocoeesessosocecessssscoreesesstoreseesssseeceesesses 61 Supported Standard Paper SERES fwi nennen 62 Supported Custom Paper SIZES nennen ee 62 Loading PAPE ee 63 Loading Paper in the Main Tray cacsscscsncissicissvarsnaseaiasssseasssanssetnocsosscecnszatebonsesina nchuebesteddenaniescossssadareandueyoiaesonses 63 Configuring the Paper Tray for Legal and A4 uusseeunssseuunnssseonnssssennnnssssnnnssenunnessennnessssonnsssssnnnessennnnsssnes 65 Printing on Special Paper teretes a sad cote pan d k b tet estu pd podyab pisin 67 EAV OO OS kt desann 67 LADES Taane or ve ne ets aeRO Tn YO a kb a a a a n a ki n e ba a a ak E 68 Pfinting on Glossy Cardstock eki kk oak ak a l ot
83. not tilt it more than 10 degrees to the front back left or right Tilting the printer more than 10 degrees can cause toner spillage 96 Xerox Phaser 6022 Printer User Guide Maintenance After moving the printer 1 Reinstall any parts you removed 2 Reconnectthe printer to the cables and power cord 3 Plug in and turn on the printer Xerox Phaser 6022 Printer 97 User Guide Troubleshooting This chapter includes e General Froublesh80tnd uu 22 uu kanpo k t en E ERU OF sim od tk bw a ca a a ae ee eke obi tb 100 PORNOS essen ansehen 103 GERMI Rel Dier talk tn oye least sa ask ot ek ak e a ebene Aare 115 Xerox Phaser 6022 Printer 99 User Guide Troubleshooting General Troubleshooting This section includes v PUDIBIHDOSS MOL PUER OD ee en na are 100 Printer Resets or Tums Off Frequently 100 shelter Does NOU PAN L fi koy kaa e een 101 e BANG Takes TOLONG een een beret eet listes Ra ei pou ern 102 e Pititeris Making Unusudl MOISE 100 cane ba ee 102 e Condensation nas Formed Inside the Printer ae 102 This section contains procedures to help you locate and resolve problems Resolve some problems by simply restarting the printer Printer Does Not Turn On Probable Causes Solutions The power cord is not correctly plugged into Turn off the printer power switch and plug the power cord securely the outlet into the outlet Something is wrong with the outlet e Plug another ele
84. nt driver software select the desired glossy cardstock type or select the tray loaded with the desired paper To optimize printing on glossy cardstock do one or more of the following Adjust the paper type setting For details see Adjusting Paper Type on page 89 Adjust the bias transfer roller For details see Adjusting the Bias Transfer Roller on page 89 Adjust the fuser For details see Adjusting the Fuser on page 90 Xerox Phaser 6022 Printer 69 User Guide Printing This chapter includes Selecting Ponting OO WON Ske ske ni yi d atu e n tco ta e e RC UR RI S popo 72 KA GEN ES MN PANN ENN OO f L NON e EE ac a ka a a a pd 74 Mobile Printing LI ANONS nee 75 Using Custom PAPET SIL S douz anana baw vo e ol pon DE en 77 FON M on Both SET Ol INO PA Ek at bio kopi ee 80 Xerox Phaser 6022 Printer 71 User Guide Printing Selecting Printing Options This section includes WNdoWSBURENGTOPHONS Are can 72 Print driver settings override control panel settings when you print using the print driver software on your computer Windows Printing Options Setting Default Printing Options for Windows When you print from any software application the printer uses the print job settings specified in the Printing Preferences window You can specify your most common printing options and save them so that you do not have to change them every time you print For example if you want to print on both sides of the paper for most
85. o navigate to Admin Menu then press OK Navigate to System Setup then press OK Navigate to Fault Timeout then press OK E SES ENS S To select a setting press the arrow buttons select it then press OK Configuring the Job Timeout Job Timeout allows you to set how long the printer waits for data to arrive from a computer 1 Atthe printer control panel press the Menu button Note To navigate through the menu use the up or down arrow buttons Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to System Setup then press OK Navigate to Job Timeout then press OK To select a setting press the arrow buttons select it then press OK aS wo 52 Xerox Phaser 6022 Printer User Guide Installation and Setup Configuring Security Settings Using CentreWare Internet Services This section includes we Opening te Sec y Menke rennen 53 Configuring Administrative Security Settings ua 53 e Godd IPSEC Settings nennen ee ee 54 XE eeu ri ne Ore en TR nannte 54 EE Ue cL RSS Mn D Rm 56 s Makggng Cau OL ES esae uet octo ERE NONE ADMIN E mE DA a ka ate ane 57 Use security settings to configure administrative settings authentication user access and privileges and service access Note For details see the Help in CentreWare Internet Services Opening the Security Menu 1 Atyour computer open a Web browser in the address field type the IP address of the printer then press Enter or
86. ommends that you select Dropbox for use with PrintBack e To set up a Dropbox account go to www dropbox com e Toset up a new email account browse to one of the following email providers and create an account Gmail Microsoft MSN Microsoft Hotmail Windows Live Mail A Yahoo Mail Plus AOLMail Note If you select email Xerox recommends that you use a separate or dedicated email account with PrintBack e To download the Xerox PrintBack agent go to www xerox com downloadprintback To download the appropriate Xerox PrintBack Agent Installation Guide for your computer and the User Guide for your mobile device click Documentation To install and set up the agent on your computer follow the instructions in the Xerox PrintBack Agent Installation Guide 76 Xerox Phaser 6022 Printer User Guide Printing Using Custom Paper Sizes This section includes DONC dato EN ea EEE EEE 77 s Pinning Gi Custom Paper SIZO S fisis a l lk pt kk ka e 78 The Xerox Phaser 6022 Printer prints on custom paper sizes that are within the minimum and maximum size range supported by the printer Defining Custom Paper Sizes To print custom paper sizes define the custom width and length of the paper in the print driver software and on the printer control panel When setting the paper size ensure that you specify the same size as the paper in the tray Setting the wrong size can cause a printer error Print driver set
87. ompatibility with documents created for older printers disc and Web Windows PostScript Driver Software and To take full advantage of the custom features of your printer Documentation use the PostScript print driver disc and Web Macintosh OS X version Software and This print driver enables printing from a Macintosh OS X 10 5 and later PostScript Documentation version 10 5 and later operating system Driver disc and Web 38 Xerox Phaser 6022 Printer User Guide Installation and Setup Installing the Print Drivers for a Windows Network Printer 1 pd e 7 8 9 Insert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file Click Install Software At the License Agreement select I Agree then click Next Select Network Installation then click Next From the list of discovered printers select your printer then click Next Notes e When installing drivers for a network printer if you do not see your printer in the list click the IP Address or DNS Name button In the IP Address or DNS Name field type the IP address of your printer then click Search to locate your printer If you do not know the IP address of the printer see Finding the IP Address of Your Printer on page 25 e To enable continued use of the printer even if the IP Address assigned by the DHCP server chan
88. ontact Information For more information on Environment Health and Safety in relation to this Xerox product and supplies contact the following customer help lines United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe 44 1707 353 434 For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com environment_europe Xerox Phaser 6022 Printer 17 User Guide Features This chapter includes s Poison RE PANNO ON tmi kt kk it seen een 20 PONET NEMOS ee enan eee ian ee nuu res an UM EE 23 JIRPOUBOUOPOSES eier a RM kk um kk a ka a a e ka kk e D a 24 e AdministalivelF edle e ion a e Nees e at Ile 25 WOE AN OU ANN ON Szene sees A aren n py ew pire es eee 27 Xerox Phaser 6022 Printer 19 User Guide Features Parts of the Printer This section includes e Front View e Rear View e Control Panel Front View Control Panel Output Tray Output Tray Extension Toner Cartridges A UNA 20 Xerox Phaser 6022 Printer User Guide COND Un Side Door Power Switch Paper Tray Jam Access Cover Features Rear View 1 Power Connector 5 Rear Door 2 Rear Door Release Button 6 Transfer Roller 3 USB Port 7 Fuser Roller Release Levers 4 Ethernet Connection Control Panel mel 5 9 ge s a 4 8 5 1 5 Item Name Description Power Saver butto
89. ontact your Xerox representative Condensation has Formed Inside the Printer Moisture can condense inside a printer where the humidity is above 85 or when a cold printer is located in a warm room Condensation can form in a printer after it has been sitting in a cold room that is heated quickly Probable Causes Solutions The printer has been sitting in a cold room Allow the printer to operate for several hours at room temperature The relative humidity of the room istoo high e Reduce the humidity in the room e Move the printer to a location where the temperature and relative humidity are within the operating specifications 102 Xerox Phaser 6022 Printer User Guide Troubleshooting Paper Jams This section includes DIN ARG FOREN al fo ln pk AT A ra En EIERN 103 locat ng FONN P NANA Soti a dur Uu se ee a D S LEER es nes 104 KE LEO Ui A Fap KE Sams cere etree ee een esse ee 105 TWOUB FS Five OWN Paper IA Si ae pea arabe ok ke kt at po kak rite an po nan e res D e sen a pese ann rnt 108 POLO WAY PODIE mM Ske one ko ence ee nen 110 Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper Other paper types can cause jams If supported paper is jamming frequently in one area clean that area of the paper path The following can cause paper jams Selecting the incorrect paper type in the print driver Using damaged paper Using unsupported paper Loading
90. ood Acceptable or Weak enter the IP address of the printer in a browser window If you can access CentreWare Internet Services for your printer but the printer still does not print reinstall the print driver Xerox Phaser 6022 Printer 101 User Guide Troubleshooting Printing Takes Too Long Probable Causes Solutions The printer is set to a slower printing mode It takes more time to print on certain types of special paper for example for printing on glossy or Ensure that the paper type is set properly in the driver and at heavyweight paper the printer control panel The printer is in Power Saver mode Wait for the printer to come out of Power Saver mode It takes time for printing to start when the printer is coming out of Power Saver mode If the page does not print at the rated speed of the printer there could be a network or printer installation issue The way the printer was installed on the Determine if a print spooler or a computer sharing the printer is network could be an issue buffering all print jobs and then spooling them to the printer Spooling can slow print speeds To test the speed of the printer print some information pages such as the Office Demo Page The job is complex Wait No action needed Printer is Making Unusual Noises Probable Causes Solutions There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris If you printer cannot remove it c
91. options so that you can apply them to future print jobs To save a set of printing options 1 With the document open in your application click File gt Print To open the Printing Preferences window select your printer then click Properties or Preferences In the Printing Properties window click the tabs then select the desired settings In the Printing Properties window click Saved Settings then click Save As To save the set of options in the Saved Settings list type a name for the set of printing options then click OK wm oe we Xerox Phaser 6022 Printer 73 User Guide Printing Macintosh Printing Options Selecting Printing Options for Macintosh To use specific printing options change the settings before sending the job to the printer 1 ale IND With the document open in your application click File gt Print Select your printer Select Xerox Features from the Copies amp Pages menu Select the desired printing options from the drop down lists Click Print to send the job to the printer Saving a Set of Commonly Used Printing Options for Macintosh You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options ave wu or 74 With the document open in your application click File gt Print Select your printer from the Printers list Select the desired printing options from the drop down lists in the Print dialog box Click Pres
92. ot load paper above the maximum fill line in the tray Adjust the paper guides to fit the paper size Fan paper before loading it in the paper tray If excessive jams occur use paper or other approved media from a new package Do not print on label media once a label has been removed from a sheet Use only paper envelopes Print envelopes 1 sided only Paper That Can Damage Your Printer Some paper and other media types can cause poor output quality increased paper jams or damage your printer Do not use the following 60 Rough or porous paper Inkjet paper Non laser glossy or coated paper Paper that has been photocopied Paper that has been folded or wrinkled Paper with cutouts or perforations Stapled paper Xerox Phaser 6022 Printer User Guide Paper and Media e Envelopes with windows metal clasps side seams or adhesives with release strips e Padded envelopes e Plastic media A CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Paper Storage Guidelines Storing your paper and other media properly contributes to optimum print quality e Store paper in dark cool relatively dry locations Most paper is susceptible to damage from ult
93. ou can set the time the printer spends idle in ready mode before the printer transitions to a lower power level There are two levels of Power Saver mode Mode 1 Low Power The printer shifts from Ready mode to Low Power mode to reduce standby power consumption Mode 2 Sleep The printer shifts from Low Power mode to Sleep mode for a greater reduction in power consumption Changing Power Saver Mode Settings Using the Control Panel To change the Power Saver mode settings 1 2 3 4 At the printer control panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to System Setup then press OK Navigate to PowerSaver Time Mode 1 Low Power or PowerSaver Time Mode 2 Sleep then press OK To increase or decrease the number of minutes before the printer enters Power Saver mode press the Up or Down arrow buttons then press OK Exiting Power Saver Mode The printer exits Power Saver mode automatically when it receives data from a connected device To exit Power Saver mode manually on the control panel press the Power Saver button Xerox Phaser 6022 Printer 23 User Guide Features Information Pages Your printer has a printable set of information pages These include configuration and font information demonstration pages and more Configuration Page The configuration page lists printer information such as default settings installed options network setti
94. per in the tray In the application click File gt Print and select your printer In the Print dialog box click Properties On the Paper Output tab use the Paper Size drop down list to select the desired custom size Note If you are printing on custom size paper define the custom size in the printer properties before printing From the Paper Type drop down list select the paper type Select any other desired options then click OK In the Print dialog box click OK to start printing Xerox Phaser 6022 Printer User Guide Printing Printing on Custom Paper Size Using Macintosh Load the custom size paper For details see Loading Paper on page 63 In the application click Page Setup From the Paper Size drop down list select the custom paper size Click OK In the application click Print Click OK em omn N gt Xerox Phaser 6022 Printer 79 User Guide Printing Printing on Both Sides of the Paper This section includes sekung Up 2 S ded PIULGI uses 80 The Xerox Phaser 6022 Printer supports manual 2 sided printing You can set printing preferences to print your jobs on both sides of the paper Use 2 Sided Printing to specify the page orientation for the printed output You can specify the page layout for 2 sided printing which determines how the printed pages turn These settings override the application page orientation settings Portrait Landscape t Portrait Portrait Landscape L
95. per you are using To adjust the bias transfer roller Qo Aa A ES N At the printer control panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to the Maintenance Menu then press OK Select Adjust BTR then press OK To select the paper type for the adjustment use the Up or Down arrow buttons then press OK To increase or decrease the amount of offset press the arrow buttons then press OK Repeat this procedure for each paper type you need to adjust To return to the main menu press the Return button Xerox Phaser 6022 Printer 89 User Guide Maintenance Adjusting the Fuser Use Adjust Fuser for optimum print quality across a wide range of paper types If the toner on a print is smearing or can be rubbed off the paper increase the offset for the paper you are using If the toner is blistered or mottled decrease the offset for the paper you are using To adjust the fuser At the printer control panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to the Maintenance Menu then press OK Select Adjust Fusing Unit then press OK To select the paper type for the adjustment use the Up or Down arrow buttons then press OK To increase or decrease the amount of offset press the arrow buttons then press OK Repeat this procedure for each paper type you need to adjust To return to the main menu press the Retu
96. quality does not improve after carrying out the appropriate action contact your Xerox representative Notes e Toenhance print quality toner cartridges for many models of equipment have been designed to cease functioning at a predetermined point e Grayscale images printed with the composite black setting increment the color pages counter because color consumables are used Composite black is the default setting on most printers 110 Xerox Phaser 6022 Printer User Guide Symptom Faded printouts with multiple colors faded Only one color is faded Troubleshooting Solution The paper type is heavier or Adjust the paper type settings For thicker than the paper type details see Adjusting Paper Type on selection page 89 The paper being used is outside Replace the paper with a recommended the recommended specification size and type and confirm that your range control panel and print driver settings are correct For details see Supported Paper on page 60 The toner cartridges are not Replace the toner cartridges with Xerox toner cartridges genuine Xerox toner cartridges It can take several prints before full quality is restored The bias transfer roller voltage is Increase the bias transfer voltage for the insufficient for the paper type selected paper type For details see Adjusting the Bias Transfer Roller on page 89 The fuser is not adjusted forthe Adjust the fuser For details see paper
97. r Mode is enabled the Jobs Address Book Properties and Support tabs are locked until you enter the administrator user name and password To log in to CentreWare Internet Services as the administrator 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 25 2 Click the Jobs Address Book Properties or Support tab 3 Type the administrator user name Type your password then click Login Xerox Phaser 6022 Printer 25 User Guide Features Logging In at the Control Panel 1 To enter numbers on the control panel select an option To select a number press the Up or Down arrow buttons Toscroll quickly hold down the Up or Down arrow buttons To move to the next number field press the Right arrow button To move to the previous number field press the Left arrow button 2 When finished press OK Meter Readings The Billing Meters menu shows the number of processed print jobs There is a meter for each color mode Meter readings track the total number of pages printed for the life of the printer You cannot reset the meter readings To view the Billing Meters on the control panel 1 Atthe printer control panel press the Menu button Note To navigate through the menu use the up or down arrow buttons 2 Navigate to Billing Meters
98. r Sizes European Standard Sizes North American Standard Sizes A4 210 x 297 mm 8 3 x 11 7 in Legal 216 x 356 mm 8 5 x 14 in B5 176 x 250 mm 6 9 x 9 8 in Folio 216 x 330 mm 8 5 x 13 in A5 148 x 210 mm 5 8 x 83 in Letter 216 x 279 mm 8 5 x 11 in Executive 184 x 267 mm 7 25 x 10 5 in C5 envelope 162 x 229 mm Monarch envelope 98 x 190 mm 6 4 x 9 in 39 x 7 5 in DL envelope 110 x 220 mm No 10 envelope 241 x 105 mm 4 33 x 8 66 in 44 x 9 5 in Supported Custom Paper Sizes You can use custom sized paper within the following dimensions in your printer e Width 76 2 215 9 mm 3 8 5 in e Length 127 355 6 mm 5 14 in 62 Xerox Phaser 6022 Printer User Guide Paper and Media Loading Paper This section includes e hoading Paper ia M Main Hayes mu 63 Configuring the Paper Tray for Legal and AA ectectastsetnsosnannase kos do oosisiaorienasosessesoassasn es end 65 Loading Paper in the Main Tray 1 Removethe tray from the printer a Pulloutthe tray until it stops b Liftthe front of the tray slightly then pull it out 2 3 Flex the sheets back and forth and fan them then align the edges of the stack on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams Xerox Phaser 6022 Printer 63 User Guide Paper and Media 4 Load paper into the tray with the print side face up then adjust the length and
99. r persists contact your Xerox representative The printer is out of paper Load paper into the tray A toner cartridge is empty Replace the empty toner cartridge The Error Indicator is blinking If the Ready Indicator is off the printer has stopped working Turn off the printer then turn it on again If the error persists contact your Xerox representative Both control panel indicators are off Turn off the printer confirm that the power cord is plugged in correctly to the printer and the outlet then turn on the printer If the error persists contact your Xerox representative The printer is busy e Ifthe Ready Indicator is flashing it is normal A previous print job could be the problem Use PrintingScout to delete all print jobs in the print queue Load the paper in the tray If the Ready Indicator is not flashing after you send a print job check the USB connection between the printer and the computer Turn off the printer then turn it on again The printer cable is disconnected If the Ready Indicator is not flashing after you send a print job check the USB or Ethernet connection between the printer and the computer The wireless connection has been disrupted To check the status of your wireless connection print the Configuration Page and check the status for Link Quality e If Link Quality lists as No Reception check your router and modem to ensure that they are transmitting a signal If Link Quality lists as G
100. raviolet and visible light Ultraviolet light from the sun and fluorescent bulbs is particularly damaging to paper e Reduce the exposure of paper to strong lights for long periods of time e Maintain constant temperatures and relative humidity e Avoid storing paper in attics kitchens garages or basements These spaces are more likely to collect moisture e Store paper flat either on pallets cartons shelves or in cabinets e Avoid food or drinks in the area where paper is stored or handled e Donot open sealed packages of paper until you are ready to load them into the printer Leave stored paper in the original packaging The paper wrapper protects the paper from moisture loss or gain e Some special media is packaged inside resealable plastic bags Store the media inside the bag until you are ready to use it Keep unused media in the bag and reseal it for protection Supported Paper Types and Weights Paper Type Plain Heavyweight 60 90 g m Plain Reloaded Lightweight 60 80 g m Letterhead Note The default setting is Heavyweight For Hole Punched details on how to change the paper type Colored setting see Adjusting Paper Type on page 89 Recycled 60 105 g m Bond Heavy Plain 91 105 g m Lightweight Cardstock 106 163 g m Lightweight Cardstock Reloaded Lightweight Glossy Cardstock Lightweight Glossy Cardstock Reloaded Xerox Phaser 6022 Printer 61 User Guide Paper and Media Supported Standard Pape
101. ress Return once O go O0 vr If o Ll To select IP Address press the arrow buttons then press OK When undefined the address is 000 000 000 000 Set the IP address a Inthe first field to enter the desired number press the arrow buttons o b Tomoveto the next field press the forward arrow then enter the desired number c Moveto the next two fields then enter the desired numbers Note To scroll quickly to a number press the arrows To return to a field press the back arrow d When finished to confirm the address press OK 11 Toreturn to IP Address press the back arrow once Xerox Phaser 6022 Printer 45 User Guide Installation and Setup 12 13 14 15 16 To select Network Mask press the down arrow then press OK Set the Network Mask address in the same manner that you set the IP address To return to Network Mask press the back arrow once To select Gateway Address press the down arrow then press OK Set the Gateway address in the same manner that you set the IP address To return to the Ready screen press Return To verify the new settings print the Configuration Page You are ready to install the software See also Online Support Assistant at www xerox com office 6022support Changing the IP Address Using CentreWare Internet Services To change the IP address of the printer using CentreWare Internet Services 1 46 At your computer open a Web browser in
102. rinter supplies that get depleted during the operation of the printer Consumable supplies for this printer are the Genuine Xerox Toner Cartridges in Cyan Magenta Yellow and Black Notes e Each consumable includes installation instructions e Install only new cartridges in your printer If a used toner cartridge is installed then the toner remaining amount displayed could be inaccurate e To ensure print quality the toner cartridge has been designed to cease functioning at a predetermined point A CAUTION Use of toner other than genuine Xerox Toner can affect print quality and printer reliability Xerox Toner is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer When to Order Supplies A warning appears on the control panel when supplies near their replacement time Verify that you have replacements on hand It is important to order these items when the messages first appear to avoid interruptions to your printing An error message appears on the control panel when supplies must be replaced Order supplies from your local reseller or go to www xerox com office 602 2supplies A CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The
103. rn button aaa GS pun NOS c Refreshing the Bias Transfer Roller Use the BTR Refresh procedure to reduce paper curling and improve paper discharge To refresh the bias transfer roller 1 Atthe printer control panel press the Menu button 2 Usethe Up and Down arrows to navigate to Admin Menu then press OK 3 Navigate to the Maintenance Menu then press OK 4 Select BTR Refresh then press OK 5 Select On then press OK 6 Toreturn to the main menu press the Return button Adjusting the Altitude Use Adjust Altitude to adjust the altitude to match that of the location where the printer is installed If the altitude setting is incorrect it can cause print quality problems To adjust the altitude At the printer control panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to the Maintenance Menu then press OK Select Adjust Altitude then press OK To select the altitude of the location of the printer press the arrow buttons then press OK ao ee mo To return to the main menu press the Return button 90 Xerox Phaser 6022 Printer User Guide Maintenance Ordering Supplies This section includes CON UT CO OS kak pat ok ak da it nt terest ae n a an a An T ne Dame mas 91 Wiem Order SUPPE S e aaa 2 ee ke sij kb a a E 91 OnT Te Ul fw OS kesion ee EE ee ee lungen 92 REON PWE ee en reiner rue opm ka ob nee 93 Consumables Consumables are p
104. rol panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to the Maintenance Menu then press OK Navigate to Adjust ColorRegi then press OK Select Auto Adjust then press OK At the Are you sure prompt to select Yes press the arrow buttons To begin the calibration press OK To return to the main menu press the Return button poc MEO ME e dehors 88 Xerox Phaser 6022 Printer User Guide Maintenance Adjusting Paper Type Use Adjust Paper Type to compensate for paper thickness within a paper type If the printed image is too light use a heavier setting for the paper you are using If the printed image is mottled or blotchy looking decrease the setting for the paper you are using To adjust the paper type NED At the printer control panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to the Maintenance Menu then press OK Select Adjust Paper Type then press OK Select Plain or Labels then press OK Select Lightweight or Heavyweight then press OK To return to the main menu press the Return button Adjusting the Bias Transfer Roller Use Adjust BTR to specify the bias transfer roller BTR voltage for printing on the selected paper type If the printed image is too light increase the offset for the paper you are using If the printed image is mottled or blotchy looking decrease the offset for the pa
105. s click Properties 3 Inthe Properties pane to expand the menu click the plus symbol next to the Security folder 4 Click SSL TLS Server Communication 5 For Enable SSL select Enabled 6 To configure the printer to create a digitally signed certificate click Create New Certificate 7 To select the DKIM signature type for Public Key Method select RSA SHA 256 or RSA SHA 1 8 To select the size of the key for Public Key Size select the number of bits 9 To set the number of days that the certificate is effective for Validity enter a number 10 Adjust the parameters of the new digital certificate as needed then click Generate Certificate 11 Forthe new settings to take effect restart your printer Note After you generate a signed certificate Certificate Management appears in the Security menu 56 Xerox Phaser 6022 Printer User Guide Installation and Setup Managing Certificates This section includes e About security eil bes uus cerei dimi c vaa in nire pra rin ipse Ride goa rv ES 57 amp Overview of Setting Up Digital Cerlifkates nan anna 57 About Security Certificates A digital certificate is a file that contains data used to verify the identity of the client or server in a network transaction A certificate also contains a public key used to create and verify digital signatures One device proves its identity to another by presenting a certificate trusted by the other device Or the device can present
106. seessuscessaseessneesssnecseaseesses 102 Xerox Phaser 6022 Printer 5 User Guide Contents Condensation has Formed Inside the Printer sssssssssssssscsseecssnssssssccssnscsssnccesstecssuscssssccesseccssseesssees 102 Paper J CUTS e hsssseCaansassdueicnddeduss1szecanssstlastossnstecesezesduchadsbssdeoivsachdasasscossalddshe 00s lea ehebel edasauelaGlectbcteedenldetdes 103 Minimizing Paper Jams cscssssscssssssssssssssssscsnesssssssnseesssessssesassssnscessscensssssesssssessessaseessessnsecensseaneceansseassenssesseeess 103 L cating Paper JAM Ssss devs ako ouka dola sobouss ea kben sbshstansvadslatacensvesncaseltas teesetd ekes iaaa iraia 104 Clearing Paper Jams e vce an ba od hte pe ER ae ade tis 105 Troubleshooting Paper Jams snesssenssseenssseensssennsssennsssennssennnnseuneneennsssannnsennsnsennnsnnnnenennnssennnnsennsneenneenennne 108 Print Quality Problems sen en ine 110 Getting HOLD daye dni kak bi dahin aaa 115 Error and Status Messages sssscsssscsssssssssssscssssessessssessuecsssecsascesnscessccenscessesssecesseesusessuesssecsnscesncceascesscesseeesaeeess 115 Printingscout Alerts E sa eee etes ata tu deese tpe de dab de taka ae 115 Online Support ASSISTONE uu eeecssesseecsssccssecsncccsnscenscessecesecesucesssessuscsssecssscesnccesscessecssescssecessessusccsuecsasessacessneesass 115 A Specifications 1127 Standard B eso 1 uE 1E ek ei tete ka ti ets ete RR RR ME 118 Physical Specifications ee
107. sen ana 90 Refreshing the Bias Transfer Roller nennen 90 Adjusting the AltitUde ee iren A E Aa R 90 OPCS biG SUP o me Y 91 CONSWMAD OS wete 91 Whemto Order Supplies nee NUMMUS 91 Toner Cartridges r 92 Meets 93 Managing thie Print e eem RER 94 Checking Page Colts tette do kan E aka ond dase TAE EEE EE EEEa 94 Setting the Panel Lock Password sssssssssssssssssssscssnssssseessssscsssncssssssessuscsssseessussessssecssasesssuscssnseessueessnsecsssees 95 Changing the Panel Lock Password iisscissesosscsusaisesavessssssssatesosecossnsasseonnensnscoasaiseeavehesisadonectunssbnsensttonsassstasnenenty 95 Moving the Printer tetti po day yon k ise dal pi apt een 96 Troubleshooting 99 General Troubleshooting e E R 100 Printer Does Not Turn On n2esrsonneosonssonnnossonnessunessennsssennersunssssonsesnnnessensersnnnessnnessnnnsssnnnssennessennnestnnessnne 100 Printer Resets or Turns Off Frequently u csssssssssssssecsssscsssnscssssecssnscsssscessuscsssssccssseessnnesssnscessneecssnsessaseessns 100 The Printer Does Not Print ssseccssssccssescsnssccssescesusescsnseessseecsnseesssscessusesensseesuseesnuseceaseeesseeesenscessereesnaeeeenses 101 Printing Takes Too LONdi au na einen seinen 102 Printer is Making Unusual Noises scsssssssssssesssssccsesecssssecsssnecssseeessucssssccssuecsssuscess
108. tal impressions appear on the Billing Meters screen The impression counts shown are used for billing A page is one side of a sheet of paper that can be printed on one or two sides A sheet printed on two sides counts as two impressions Printing the Configuration Page 1 Atthe printer control panel press the Menu button 2 Press OK 3 Navigate to Configuration then press OK Viewing the Billing Meters 1 Onthe printer control panel press the System button 2 Pressthe arrow buttons to select Billing Meters 3 Press OK 94 Xerox Phaser 6022 Printer User Guide Maintenance Setting the Panel Lock Password The Panel Lock password limits access to the Admin menu Admin menu options include Network System Setup Maintenance Secure Setup USB Setup PCL Setup PS Setup and PDF Setup Without the password users cannot access these options The default password is 0000 To set the Panel Lock password a amp Ww msc At the printer control panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to Secure Setup then press OK Navigate to Panel Lock then press OK Navigate to Panel Lock Set then press OK Select Enable then press OK To return to the main menu press the Return button Changing the Panel Lock Password The Panel Lock password limits access to the Admin menu An SO EN P At the printer control panel press the Menu button Use the Up and
109. ter Found screen appears Xerox Phaser 6022 Printer 33 User Guide Installation and Setup Ak 6 To connect to the wireless network click Next or click Connect to a different wireless network To complete the installation click Finish Note If a connection is not established select Search for Networks or WPS For details see Searching for Networks on page 34 or Connecting Using WPS on page 34 Connecting Using Wi Fi Protected Setup WPS 1 MO a PS 10 11 12 Insert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file Click Setup Printer and Install Software At the License Agreement select I Agree then click Next On the Select a Connection Method screen click Wireless Click WPS At the prompt press and hold the WPS button on the printer for two seconds After you press the WPS button on the printer within two minutes press and hold the WPS button on your wireless router for two seconds After you press both buttons click Next In the printer list select your printer Note You can name your printer and choose to share it on the network or set it as your default printer In the Software and Documentation window clear the check box for any undesired options Click Next To complete the installation click Finish Connecting Using Searching for Net
110. the address field type the IP address of the printer then press Enter or Return Click Properties Select Security gt SSL TSL Communication To configure the printer to create a digitally signed certificate click Create New Certificate To select the DKIM signature type for Public Key Method select RSA SHA 256 or RSA SHA 1 To select the size of the key for Public Key Size select the number of bits For Issuer type the name of the organization that issues the certificate To set the number of days that the certificate is effective for Validity enter a number Adjust the parameters of the new digital certificate as needed then click Generate Certificate For the new settings to take effect restart your printer Note After you generate a signed certificate Certificate Management appears in the Security menu In the address bar type the IP address of the printer then press Enter or Return To display the SSL page select Properties gt Security gt SSL TSL Communication Ensure that Enabled SSL is selected Viewing the Digital Certificate Purpose 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return In CentreWare Internet Services click Properties In the Properties pane to expand the menu click the plus symbol next to the Security folder Click Properties In the navigation panel scroll to Security then select Certificate Management
111. the printer as a plug in device on the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Emergency Turn Off If any of the following conditions occur turn off the printer immediately and disconnect the power cord from the electrical outlet Contact an authorized Xerox service representative to correct the problem if e The equipment emits unusual odors or makes unusual noises e The power cable is damaged or frayed e Awall panel circuit breaker fuse or other safety device has been tripped e Liquid is spilled into the printer e The printer is exposed to water e Any part of the printer is damaged 12 Xerox Phaser 6022 Printer User Guide Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Operational Guidelines e Donotremove any trays while the printer is printing e Donotopen the doors when the printer is printing e Donot move the printer while is printing e Keep hands hair neckties and so on away from the exit and feed rollers e Covers which require tools for removal protect the hazard areas within the printer Do not remove the protect
112. then press OK Navigate to System Setup then press OK Navigate to Power Saver Timer then press OK To select a setting press the arrow buttons select it then press OK To return to the previous menu press the Left arrow button Configuring Secure Settings 1 At the printer control panel press the Menu button Note To navigate through the menu use the up or down arrow buttons Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to Secure Setup then press OK To limit access to the control panel menus a Navigate to Panel Lock then press OK b Navigate to Panel Lock Set then select Enable c Enter a four digit passcode then reenter the passcode To allow download of firmware updates navigate to Software Download select Enable then press OK To choose the network information that shows on the Printer Control Panel navigate to Show Network Info then press OK a IP Address You can use this option to display the IP address of the printer b Host Name You can use this option to display the host name of the printer c Hide Information This option prevents the IP address and host name from appearing on the control panel Setting the Measurement Units 1 A we At the printer control panel press the Menu button Note To navigate through the menu use the up or down arrow buttons Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to System Setup
113. til ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions can cause print quality problems or cause them to jam in the printer Xerox Phaser 6022 Printer User Guide A Paper and Media Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam in the printer In the print driver software select Label as the paper type Before loading labels remove all other paper from the tray CAUTION Do not use any sheet where labels are missing curled or pulled away from the backing sheet It could damage the printer Printing on Glossy Cardstock You can print on Lightweight Glossy Cardstock that is 163 g m or less Do not open sealed packages of glossy cardstock until you are ready to load them into the printer Leave glossy cardstock in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the tray before loading glossy cardstock Load only the amount of glossy cardstock you are planning to use Do not leave glossy cardstock in the tray when you are finished printing Replace unused cardstock in the original wrapper and seal Rotate stock frequently Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer In the pri
114. tings override control panel settings when you print using the print driver software on your computer Defining a Custom Paper Size for Windows You can save up to 20 custom paper sizes in the Windows print driver Save each custom size with a unique name and the dimensions are retained until you change them 1 Navigate to the list of printers on your computer For Windows Vista click Start gt Control Panel gt Hardware and Sound gt Printers For Windows Server 2003 and later click Start gt Settings gt Printers For Windows 7 click Start gt Devices and Printers A For Windows 8 click Control Panel gt Devices and Printers Note If the Control Panel icon does not appear on the desktop right click on the desktop then select Personalize gt Control Panel Home gt Devices and Printers 2 Fromthe Printers and Faxes window select a printer right click the printer and select Properties Notes e ForWindows 7 in the Devices and Printers window right click the printer and select Printer Properties from the middle of the drop down list e For Windows 7 you must have an Administrator Account to select Custom Settings in the print driver 3 Inthe Properties dialog box click the Configuration tab then click Custom Paper Size 4 Inthe Custom Paper Size Settings dialog box select the units of measurement to use 5 Inthe Custom Size Settings section specify the size for the short edge and the long edge of
115. to the Xerox Support website at www xerox com office 6022support Clean the lenses inside of the printer For details see Cleaning the LED Lenses on page 83 For assistance go to the Xerox Support website at www xerox com office 6022support Replace the toner cartridges with genuine Xerox toner cartridges For details see Consumables on page 91 Reset the paper tray guides For details see Loading Paper on page 63 Perform an automatic color registration adjustment For details see Color Registration on page 88 Choose a different paper type at the control panel in the application and in the print driver Xerox Phaser 6022 Printer 113 User Guide Troubleshooting Symptom Solution The bias transfer roller voltage is Increase the bias transfer voltage for the insufficient for the paper type selected paper type For details see Adjusting the Bias Transfer Roller on page 89 The fuser is not adjusted for the Adjust the fuser For details see paper type Adjusting the Fuser on page 90 The paper is damp Replace the paper The relative humidity of the Reduce the humidity in the room or move room is too high the printer to a new location Paper curls or frequent jams in The bias transfer roller needs to Refresh the bias transfer roller For the rear cover be refreshed details see Refreshing the Bias Transfer Roller on page 90 114 Xerox Phaser 6022 Printer User Guid
116. us in the Printer Status window When a toner cartridge is empty the printer stops and displays messages on the control panel and in the PrintingScout Printer Status window Install only new cartridges in your printer If a used toner cartridge is installed then the toner remaining amount displayed could be inaccurate Note Each toner cartridge includes installation instructions Printer Status Message Cause and Solution Printer Toner Cartridge is Close to Life The toner cartridge is low Order a new toner cartridge Replace the toner cartridge or check that the toner The toner cartridge is empty Replace the toner cartridge cartridge is properly seated with a new one 92 Xerox Phaser 6022 Printer User Guide Maintenance Refreshing the Toner Toner Refresh recalibrates toner concentration and developer voltages If you print documents with high or low ink coverage Toner Refresh can optimize print quality To refresh the toner At the printer control panel press the Menu button Use the Up and Down arrows to navigate to Admin Menu then press OK Navigate to the Maintenance Menu then press OK Select Toner Refresh then press OK To select the toner to refresh press the arrow buttons then press OK Select Yes then press OK Qu E opp The process runs automatically Wait three minutes for the process to complete and the printer to return to Ready Note Do not use this procedure repeatedly Running the proce
117. works 1 oC RN TE MN 0 34 Insert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file Click Setup Printer and Install Software At the License Agreement select I Agree then click Next On the Select a Connection Method screen click Wireless On the Select a Wireless Setup Method screen click Search for Networks Ensure that the USB cable is connected properly Select a network then click Next Enter the passphrase for your wireless network then click Next On the Configure Printer screen click Next or to configure IP settings manually click Advanced At the prompt remove the USB cable from the printer then click Next Xerox Phaser 6022 Printer User Guide Installation and Setup 11 Inthe printer list select your printer Note You can name your printer and choose to share it on the network or set it as your default printer 12 Select Install printer driver then click Next 13 In the Software and Documentation window clear the check box for any undesired options 14 Click Next 15 To complete the installation click Finish Connecting to a Wireless Network from the Control Panel You can connect your printer directly to a wireless network from the printer control panel You do not require a computer to connect your printer to the network To connect us
118. y Xerox with C the following applicable Directives of the European Union as of the dates indicated e December 12 2006 Low Voltage Directive 2006 95 EC e December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC e March 9 1999 Radio amp Telecommunications Terminal Equipment Directive 1999 5 EC This printer if used properly in accordance with the instructions is not dangerous for the consumer or for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox European Union Lot 4 Imaging Equipment Agreement Environmental Information Environmental Information Providing Environmental Solutions and Reducing Cost The following information has been developed to assist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency In scope products are Household and Office equipment that meet the following criteria e Standard monochrome format products with a maximum speed less than 66 A4 images per minute e Standard color format products with a maximum speed less than 51 A4 images per minute Introduction The following information has been developed to assist users

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