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Xerox Phaser 3320 Administrator's Guide

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1. Press OK The NIC Changed Please Reboot message will appear S eee SS a Press the power switch off wait two seconds and press the power switch back on Access Internet Services 1 Open a web browser from your workstation 2 Inthe URL field enter http followed by the IP Address of the machine For example If the IP Address is 192 168 100 100 enter the following into the URL field http 192 168 100 100 3 Press Enter to view the Home page Select an icon to access the desired page or select the Index icon at the top of the machine web page to access the index list 80 Xerox Phaser 3320DN 3320DNI System Administrator Guide Status Status The Status page allows you to view any active alerts being displayed by the machine and see the status of the print cartridge The Usage Counters page allows you to view the number of impressions made by the machine This page also displays the machine serial number and in the Current Settings menu information about the machine setup and network information can also be viewed The Print Information page allows you to print the configuration report and other documents about the machine 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter 3 Select the Status icon 4 Select the option in the menu on the left side of the page to view the required information e Active Alerts shows current issues reported by
2. settings For instructions refer to Configure Wireless Connectivity Using Internet Services Phaser 3320DNI on page 19 Restore Default The Restore Default page allows you to clear the machine s network settings 1 Inthe Network Settings link select the Restore Default link 2 Select the Clear button 3 The Do you really want to restore network settings message appears Click Yes 4 Reboot the machine for changes to take effect Security The Security screens allow you to view and set the properties for the following options e Security Summary e System Security e Network Security Security Summary The Security Summary page allows you to view the settings for e System Security 92 Xerox Phaser 3320DN 3320DNI System Administrator Guide Properties e Network Security 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties S eS SY In the Security link on the left hand side select the Security Summary link The System Security screen displays information about Access Control and Advanced Access Control 7 Inthe Security Summary page select the Network Security tab The Network Security tab displays the settings configured on the device for e Secure Connection HTTPs e Simple Network Management Proto
3. Outgoing Mail Server SMTP The Outgoing Mail Server SMTP page allows you to configure the SMTP Simple Mail Transfer Protocol settings on the device 1 Inthe Network Settings link select the Outgoing Mail Server SMTP link 2 Inthe Simple Mail Transfer Protocol SMTP area a Enter the IP or host name of the SMTP Server Xerox Phaser 3320DN 3320DNI 91 System Administrator Guide Properties b Enter the Port Number The Port field can have a value from 1 to 65535 The default Port Number is 25 c Check the SMTP Requires Authentication checkbox if your mail server requires the machine to log in d Enter details in the Login ID and Password fields required for the machine to authenticate at the mail server Enter a password in the Confirm Password field f Select POP3 Authentication to enable this option and enter the required settings g Inthe Advanced area select Secure E mail Connection with SSL TLS if this option is required h Enter a value for server connection timeout in the SMTP Server Connection Timeout field The range is 30 120 seconds and the default is 30 seconds i Enter the required details for the Default From Address j Select the SMTP Configuration Test button to test your settings 3 Select Apply to save the changes Select OK when the acknowledgement message displays Wireless Phaser 3320DNI The Wireless page allows you to view the wireless connection status and configure the wireless
4. OK e Letter e A4 The Support Info menu displays a Press the arrow buttons to select Cust Support and press OK Use the arrow buttons to enter the customer support telephone number and press OK b Press the arrow buttons to select Supplies Order and press OK Use the arrow buttons to enter the supplies ordering telephone number and press OK The Installation Complete screen displays Press OK Administrator Access The machine feature and setup options are accessed through the Menu button on the control panel The setup options should be set up and customized by the System Administrator Access to these options is sometimes password protected Entering a password 6 7 Press the Menu button Jon the control panel Press the down arrow button to scroll to Network Setup and press OK The Enter Password screen displays Enter the machine password the default is 1111 e Press the up arrow button to get number 1 on the screen e Press the right arrow button to get the second number in the password e Continue pressing the up arrow to select the required number and the right arrow to move across until you have entered the whole password Select OK Wireless Connectivity Phaser 3320DNI The Phaser 3320DNI is compatible with 802 11 Wi Fi wireless networks when used with an external wireless adapter 802 11 Ethernet Bridge The location where the machine is installed must be covered by an 802 11 wireless network
5. The machine will appear in the Printer List 27 Select the Printer and select Show Info 28 Select Installable Options 29 Select the options as installed on your machine If you want to use the Save Job for Reprint feature then make sure that Job Storage is set to Installed 30 Select Apply Changes 31 Close the Printer Info box 32 Print a document to verify that the printer is installed correctly Configure your Apple Mac Printer Driver Information Checklist Before starting please ensure that the following item is available and or the task has been performed e The printer driver is installed on your Macintosh operating system Procedure Changing Printer Settings You can use advanced printing features provided by your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following Note The setting options may differ depending on printers and Macintosh OS version Layout The Layout tab provides options to adjust how the document appears on the printed page You can print multiple pages on one sheet of paper Select Layout from the Orientation drop down menu to access the following features e Pages per Sheet this option determines how many pages are printed on one page e Layout Direction this option a
6. enter a name for your print queue A The spool directory is the directory where print jobs are stored and is a subdirectory of var spool lpd Add the name of the print queue to the end of the subdirectory path In the Hostname IP of Printer area enter the hostname or IP Address of the Xerox machine Select OK Select Exit to close the program To allow access to the printer edit the etc hosts table to list the client system 2 ot ey Edit and create the etc hosts Ipd file to list the client system Dynamic Addressing Procedure Follow the steps in Configure Dynamic IPv4 Addressing at the Machine on page 25 then return to this page IMPORTANT Highlight BOOTP in step 6 e Follow the steps to Create the Print Queue on page 33 36 Xerox Phaser 3320DN 3320DNI System Administrator Guide Printer Drivers This chapter explains how to install the printer drivers on your computer and covers the following topics Overview on page 38 Windows Installing Driver on page 39 Macintosh Installing Driver on page 41 Linux Installing Drivers on page 43 Unix Installing Drivers on page 45 Sharing your Machine Locally on page 47 Windows Printing on page 49 Configure the Windows Printer Driver on page 56 Apple Mac on page 58 Xerox Phaser 3320DN 3320DNI System Administrator Guide 37 Overview Overview The Software and Documentation CD is supplied with your machine The machine supports the following operati
7. Select the file and click OK c Click Next Select the Apply button to accept the changes If prompted enter the Administrator User Name admin and Password 1111 and select Login If successful the Current Status area will display the message Root Certificate has successfully been installed Follow the steps in Enable Secure Connection on page 67 Enable Secure Connection Once the machine has a machine Server Certificate you can enable Secure Connection 1 ot ae SS 10 11 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the Network Security link Select the Secure Connection link Click the Select Certificate button and select the required certificate Click Select The certificate displays in the Certificate for Secure Connection area In the Secure HTTP area select the required option in the HT TPs menu Select Both HTTP and HTTPs to enable Secure IPP or select HTTPs Only If you selected Both HTTP and HTTPs select On from the IPPs menu if required Select Apply to save the changes Xerox Phaser 3320DN 3320DNI 67 System Administrator Guide Machine Digital Certificate Management 12 Close your web browser and then access the Internet Se
8. This is typically provided by a nearby wireless access point or router which is physically connected to the wired Ethernet that serves the building 14 Xerox Phaser 3320DN 3320DNI System Administrator Guide Machine Parts and Connection Ports The machine supports connectivity via a wireless only connection if required Note If a wireless network is available the Phaser 3320DNI will automatically configure wireless networking when powered on There are several ways to configure Wireless Connectivity e Atthe Machine For instructions refer to Configure Wireless Connectivity at the Machine Phaser 3320DNI on page 15 e Using Internet Services For instructions refer to Configure Wireless Connectivity Using Internet Services Phaser 3320DNI on page 19 e With the Wireless Setting Program For instructions refer to Wireless Setup Phaser 3320DNI on page 40 Configure Wireless Connectivity at the Machine Phaser 3320DNI 1 Press the Menu button on the control panel 2 Press the arrow buttons to select Network Setup and press OK 3 Enter the Administrator Password using the arrow buttons The default is 1111 Refer to Entering a password on page 14 4 4 Press the arrow buttons to select Wireless and press OK The options are e Wi Fi ON OFF allows you to enable or disable wireless connectivity e WPS Settings allows you to select the Wi Fi Protected Setup the options are PBC or PIN e WLAN Default allows you to re
9. Xerox Phaser 3320DN 3320DNI 21 System Administrator Guide CentreWare Internet Services 22 Xerox Phaser 3320DN 3320DNI System Administrator Guide Network Installation This chapter covers the following topics e CP IP on page 24 e Unix on page 29 Xerox Phaser 3320DN 3320DNI 23 System Administrator Guide TCP IP TCP IP These instructions show you how to configure the following e TCP IP v4 and v6 e Domain Name e DNS e Zero Configuration Networking The machine supports TCP IP versions 4 and 6 IPv6 can be used instead of or in addition to IPv4 IPv4 and IPv6 settings can be configured directly at the machine or remotely via a web browser using Internet Services To configure TCP IP settings using Internet Services refer to Configure TCP IP Settings using Internet Services on page 26 Configure Static IPv4 Addressing at the Machine Information Checklist Before starting please ensure that the following items are available and or the tasks have been performed e Existing operational network utilizing the TCP IP protocol e Ensure that the machine is connected to the network e Static IP Address for the machine e Subnet Mask Address for the machine e Gateway Address for the machine e Host Name for the machine Procedure Enter a Static IP Address 1 Press the Menu button on the control panel 2 Press the arrow buttons to scroll to Network Setup press OK 3 Enter the Administrator Password us
10. Xerox Phaser 3320DN 3320DNI 5 System Administrator Guide Xerox Phaser 3320DN 3320DNI System Administrator Guide Introduction Welcome to the Xerox Phaser 3320DN 3320DNI System Administrator Guide This chapter includes e Who should use this Guide on page 8 e Machine Overview on page 9 e Control Panel Overview on page 10 Xerox Phaser 3320DN 3320DNI 7 System Administrator Guide Who should use this Guide Who should use this Guide This guide is intended for System Administrators who need to install setup and manage printers on their network To use the procedures in this guide effectively System Administrators must have previous experience working in a network environment and must possess Supervisor Administrator Account Operator or equivalent rights to the network They must also have prior knowledge of how to create and manage network user accounts 8 Xerox Phaser 3320DN 3320DNI System Administrator Guide Machine Overview Machine Overview The Xerox Phaser 3320DN 3320DNI are environmentally friendly printing machines providing excellent quality and speed The features and functions available on your machine depend on the model you have purchased Product Configurations Component Phaser 3320DNI Phaser 3320DN Paper Tray 1 250 sheets Standard Standard Bypass Tray 50 sheets Standard Standard Paper Tray 2 520 sheets Optional Optional Network Printing Standard Standard USB Port Standard S
11. as required Select Apply Select OK For further printing options refer to the Phaser 3320DN 3320DNI User Guide Bi Directional Support Follow the steps below that are specific to your operating system 56 Select the Windows Start menu Select one of the following for your Operating System For e Windows 2000 2003 select Settings gt Printers e Windows XP 2008 select Printers and Faxes e Windows Vista select Control Panel gt Hardware and Sound gt Printers e Windows 7 select Control Panel gt Hardware and Sound gt Devices and Printers e Windows Server 2008 R2 select Control Panel gt Hardware gt Devices and Printers For Windows XP 2003 2008 Vista select the printer icon and select Properties For Windows 7 right click on the printer icon and select Printer Properties Select the Ports tab Xerox Phaser 3320DN 3320DNI System Administrator Guide Configure the Windows Printer Driver Check the Enable bidirectional support checkbox Bi directional communication automatically updates the printer driver with the printer s installed options The drivers Printing Preferences will report information about the printer s operational status active jobs completed jobs and paper status Select Apply then OK Xerox Phaser 3320DN 3320DNI 57 System Administrator Guide Apple Mac Apple Mac TCP IP Printing OSX Information Checklist Before starting please ensure that the following items are available a
12. be enabled for machines connected through wired Ethernet networks The Administrator can configure the machine to use one EAP type EAP types supported on the machine are e EAP MD5 e PEAP e EAP MSCHAPv2 e TLS Information Checklist Before starting please ensure that the following items are available and or the tasks have been performed e 802 1X authentication must be supported on the network where the machine is connected e Ensure that your 802 1X Authentication Server and authentication switch are available on the network e Create a User Name and Password on your Authentication Server which will be used to authenticate the machine Note Write down the User Name and Password and keep in a safe place Enable 802 1X at the machine 1 Press the Menu button on the control panel 2 Use the arrow buttons to scroll to Network Setup and press OK Enter the Administrator Password using the arrow buttons The default is 1111 Refer to Entering a password on page 14 Press the OK button Press the arrow buttons to select 802 1x and press OK Press the arrow buttons to select On press OK a ee Press the arrow buttons to highlight one of the following for the Authentication Method e EAP MD5 Xerox Phaser 3320DN 3320DNI 75 System Administrator Guide 802 1X Authentication 8 9 10 11 e EAP MSCHAPv2 e PEAP e EAP TLS Press OK Enter the User Name using the arrow buttons and press OK Enter the Passw
13. displays on the machine control panel For further information refer to Display Network Settings on page 77 94 Xerox Phaser 3320DN 3320DNI System Administrator Guide Support Support The Support tab provides details of the machine Version Information and allows you to perform a Firmware Upgrade You can also configure Contact Information for the System Administrator and Xerox support information The Support tab provides Support Links to pages on www xerox com that provide helpful information for example drivers and documentation Note You must be logged in as the Administrator to perform a Firmware Upgrade Version Information The Version Information area displays the machines firmware versions 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Support icon The Version Information page displays Firmware Upgrade For information on how to upgrade the machine firmware refer to Software Upgrade using Internet Services on page 99 To Edit Contact Information Details 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter 3 Select the Support icon The Support page displays 4 When prompted enter the Administrator User Name admin and Password 1111 and select Login 5 Inthe Contact Information System Administrator area select the links to enter or edit details in th
14. is selected in the TCP IP Settings area enter details of the machine in the following fields a IPv4 Address b Subnet Mask c Gateway Address If Automatically is selected select BOOTP or DHCP Notes e If BOOTP or DHCP mode is selected you cannot change the IP Address Network Mask or Router Gateway Address Select Auto IP if required e New settings will not be applied until the machine is rebooted Changing the machine s TCP IP setting may cause you to lose your connection to the machine 9 Inthe Domain Name area a Enter a domain name in the Domain Name field b Enter an IP address in the Primary DNS Server and Secondary DNS Server fields c Select the Enabled box to enable Dynamic DNS Registration if required Note If your DNS Server does not support dynamic updates there is no need to select Enabled 10 In the WINS area select the box to enable WINS and enter details in the following fields a Primary WINS Server b Secondary WINS Server 11 Select Apply to save the changes 12 Select OK when the acknowledgement message displays IPv6 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select Properties 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login 5 Click Properties 26 Xerox Phaser 3320DN 3320DNI At your workstation open the web browser and enter the IP Address of the machine in the Address Bar
15. provides security to the machine by allowing you to register the IP addresses permitted to communicate with the machine This feature is used to prevent Raw TCP IP Printing LPR LPD HTTP IPP and SNMP from unauthorized users Enable IP Filtering 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties et eS In the Security link on the left hand side select the Network Security link For Pv4 Filtering 7 Select the IPv4 link 8 Select the IPv4 Filtering Enabled checkbox 9 Inthe IP Filtering Rules area select the Add button 10 In the IPv4 Address Range enter the Start IPv4 Address and the End IPv4 Address that you want to allow access to the device 11 Select the options that you want to allow access to in Services to Accept 12 Select the required Priority 13 Select Apply to save the changes 14 Select OK when the acknowledgement message displays For IPv6 Filtering 15 Select the IPv6 link 16 Select the IPv6 Filtering Enable checkbox 17 Inthe IP Filtering Rules area select Add 18 Enter the IPv6 Address Prefix that you want to allow access to the device in the form of the CIDR convention The prefix indicates the number of leftmost bits to be referenced 19 Select the options that you want to allow a
16. run program field and select Continue in the User Account Control window Select Install Software Select Wireless Setup and follow the wizard instruction to select and install the printer If your printer is not already connected to the computer the Connect Device screen will appear After connecting the printer select Next and follow the wizard instruction to install the printer After the installation is finished select Finish If your printer is connected to the network a Test Print page will be printed Xerox Phaser 3320DN 3320DNI System Administrator Guide Macintosh Installing Driver Macintosh Installing Driver The Software and Documentation CD that came with your machine provides you with the Driver files that allows you to use the CUPS driver or PostScript driver only available when you use a machine which supports the PostScript driver for printing on a Macintosh computer Information Checklist Before starting please ensure that the following item is available and or the task has been performed e Make sure that the machine is connected to your computer and powered on Procedure Insert the supplied Software and Documentation CD into your CD ROM drive Select the CD ROM icon that appears on your Macintosh desktop Select the MAC_Installer folder Select the Installer icon Enter the password and select OK The Xerox Installer window opens Select Continue a et ee iS Select Easy Install and select Inst
17. the machine and the skill level required to fix them e Supplies shows the status of the Xerox Black Print Cartridge e Usage Counters shows the Machine Serial Number and the number of impressions completed by the machine e Current Settings which contains Machine Information and Network Information Machine Information displays information about the System and Printer Network Information displays information about the Protocols configured on the machine e Print Information allows you to print the Configuration Report Font Lists System information and other reports related to the machine Print Information 1 Inthe Status page select Print Information 2 Select the required report in the Print Information screen by selecting the checkbox next to the report that you want to print 3 Select the Print button 4 Select OK when the acknowledgement message displays Xerox Phaser 3320DN 3320DNI 81 System Administrator Guide Jobs Jobs The Jobs tab is not present on the Phaser 3320DN 3320DNI unless RAM disk is enabled The Job Management page provides information about active stored and secure print jobs Click the links in the left hand menu to see your jobs The options are e Active Jobs e Stored Print e Secure Print To view the Job Management page 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Jobs icon 4 To view t
18. will search the network for your machine e Select your machine in the Printer Name list and click Next e The program will install the printer driver files The Setup Completed message displays with the Td like to print a test page checkbox If you choose to print a test page select the checkbox e Select Finish 5 Verify the test page prints at your machine Xerox Phaser 3320DN 3320DNI 55 System Administrator Guide Configure the Windows Printer Driver Configure the Windows Printer Driver Manual Printer Driver Configuration To configure the printer driver without using Bi Directional communication Follow the steps below that are specific to your operating system 7 Select the Windows Start menu Select one of the following for your Operating System For e Windows 2000 select Settings gt Printers e Windows XP 2003 select Printers and Faxes e Windows 2008 Vista select Control Panel gt Hardware and Sound gt Printers e Windows 7 select Control Panel gt Hardware and Sound gt Devices and Printers e Windows Server 2008 R2 select Control Panel gt Hardware gt Devices and Printers e Windows 7 and Server 2008 R2 from context menus select the Printer properties Right click the printer icon and then select Preference For Windows XP 2003 2008 Vista select Preference For Windows 7 right click the printer icon and then select Printing Preferences Select each tab and change any default printer settings
19. 0DN 3320DNI 83 System Administrator Guide Properties Properties The Properties tab allows you to configure Machine Settings Network Settings and Security information You must be logged in as the Administrator to view the Properties pages 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties ae YS Machine Settings The Machine Settings menu contains the following features e Firmware Version e System e Printer e E mail Notification Firmware Version 1 Access the Properties tab 2 Inthe Machine Settings link select the Firmware link The Version Information area displays the following information e System version e Main Controller e Network e IP Core software version e Image Output Terminal e PCL5X e PCLXL e PS e IBM EPSON System The System page allows the user to change the following preferences e Setup includes General machine information such as language and power save settings e Earth Smart allows you to set features to save energy and paper on the machine e Input Tray allows you to set the input tray information e RAM Disk Enables disables RAM disk to manage jobs 84 Xerox Phaser 3320DN 3320DNI System Administrator Guide Properties Setup 1 At your workstation open the
20. 30 USB Port 13 USB Printing 55 W Who should use this Guide 8 Windows Installing Driver 39 Sharing a Machine Locally 47 Windows Printer Drivers Configure 56 Windows Printing 49 Windows TCP IP 24 Wireless Wireless Setup Program 40 Xerox Phaser 3320DN 3320DNI System Administrator Guide 111 112 Xerox Phaser 3320DN 3320DNI System Administrator Guide
21. 4 e Access the Machine Digital Certificate Management Screen on page 64 e Create a Self Signed Certificate on page 65 e Install a CA Signed Device Certificate on page 65 e Enable Secure Connection on page 67 Overview The machine can be configured for secure access with the SSL Secure Socket Layer protocol via Digital Certificates SSL enables secure access to the machine To enable SSL on a machine it needs to have its own digital certificate When clients make a request to the machine it exports the certificate to provide an encrypted channel There are two options available to obtain a server certificate for the machine e Have the machine create a Self Signed Certificate e Create a request to have a Certificate Authority sign a certificate that can be uploaded to the machine A self signed certificate means that the machine signs its own certificate as trusted and creates the public key for the certificate to be used in SSL encryption A certificate from a Certificate Authority or a server functioning as a Certificate Authority for example Windows 2000 running Certificate Services can be uploaded to the machine Note A separate request is required for each Xerox machine Information Checklist Ensure that the machine is configured with the following items e An IP Address or Host Name must be configured on the machine e DNS must be enabled and configured on the machine Note This is used to set the start time for self s
22. 6 e Graphic e Layout e PCL e PostScript e EPSON IBM e Font and Macro Download Xerox Phaser 3320DN 3320DNI System Administrator Guide Properties Graphic To access the Graphic settings 1 Inthe Machine Settings link select the Printer link 2 Select Graphic 3 Inthe Graphic area from the following drop down menus select the required settings e Resolution e Darken Text 4 Select Apply to save the settings Layout To access the Layout settings 1 Inthe Machine Settings link select the Printer link as Select Layout 3 Inthe Layout area from the following drop down menus select the required options e Layout e Common Margin e Advanced Margin select the Setting buttons to change the options for Tray 1 Tray 2 Bypass Tray and Emulation Margin Select Apply to save the settings PCL To access the PCL settings 1 Inthe Machine Settings link select the Printer link Select PCL 3 Inthe PCL area from the following drop down menus select the required options for the PCL font e Typeface e Symbol Set e Lines e Pitch e Courier 4 Select Apply to save the settings PostScript To access the PostScript settings 1 Inthe Machine Settings link select the Printer link 2 Select PostScript 3 Inthe PostScript area select Enable to select Print PostScript Error Xerox Phaser 3320DN 3320DNI 87 System Administrator Guide Properties 4 Select Apply to save the settings EPSON
23. 8 digit password In the Features Configuration area a Select Factory Default if you want to retain the default Earth Smart settings b To change the Earth Smart settings select Custom Settings e Select Edit and Preview Simulator Xerox Phaser 3320DN 3320DNI 85 System Administrator Guide Properties e Select the required settings for 2 Sided N Up Skip the Blank Pages and Toner Save The simulator shows estimates for the CO Energy and Paper savings c Click OK to save your changes Input Tray To access the Input Tray settings 1 Inthe Machine Settings link select the System link 2 Select the Input Tray link The Input Tray page displays 3 Inthe Paper Size area from the following drop down menus select the required paper size settings e Tray 1 e Tray 2 Note Tray 2 is only available with the Optional Tray installed e Bypass Tray 4 Inthe Paper Type area from the following drop down menus select the required paper type settings e Tray 1 e Tray 2 e Bypass Tray 5 To enable Bypass Mode select the Enable checkbox in the Tray Mode area if required 6 Select Apply to save the changes Ram Disk 1 Inthe Machine Settings link select the System link 2 Select the RAM Disk link The RAM Disk page displays 3 To enable RAM Disk select the Enable checkbox in the Ram Disk area 4 Select the required size 16 32 MB 5 Select Apply to save the changes Printer The Printer screens allow you to set the options for 8
24. Actions Add Remote Printer Plotter Enter the following information into the Add Remote Printer Plotter form et T SYS a Printer Name printer name Where printer name is the name of the queue being created Xerox Phaser 3320DN 3320DNI 29 System Administrator Guide Unix b Remote System Name hostname Where hostname is the machine hostname from the etc hosts file c Select Remote Printer is on a BSD System d Select OK to complete the form 9 Select Yes at the Configure HP UX Printers Subpanel screen This screen may be obscured by the Add Remote Printer Plotter form 10 Select File Exit 11 Select File Exit Sam 12 Enter Exit to exit Super User mode 13 Test the queue created by entering the command lp d queuename etc hosts 14 Verify that the job prints at the machine tty Method 1 Enter su to access Super User mode 2 Enter sh to run the Bourne shell 3 Enter lpshut to stop the print service 4 Create the print queue by typing on the same command line lpadmin pqueuename gt v dev null mrmodel ocmrcmodel osmrsmodel ob3 orc ormhostname orplp Where queuename is the name of the queue being created and hostname is the machine hostname 5 Enter lpsched to start the print service 6 Enter enable queuename to enable the queue to print to the machine 7 Enter accept queuename to the queue accepting jobs from the HP UX workstation 8 Enter Exit to exit the Bourne shell 9 Enter
25. DNI System Administrator Guide security This chapter describes how to configure the Security features for the machine The following topics are mentioned in this chapter Security Settings on page 62 Machine Digital Certificate Management on page 64 SNMP on page 69 SNMPv3 on page 71 IP Sec on page 72 IP Filtering on page 73 802 1X Authentication on page 75 Display Network Settings on page 77 Security Xerox For the latest information on securely installing setting up and operating your machine see the Xerox Security Information web site located at www xerox com security Xerox Phaser 3320DN 3320DNI 61 System Administrator Guide Security Settings Security Settings To prevent unauthorized changes to printer settings ensure a login ID and password is entered in the System Administrator area Administrator Accounts 1 ONAN E W K 11 12 13 14 15 16 17 18 19 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the System Security link Select System Administrator If required enter Administrator details for e Name e Phone Number e Location e E mail Address The WebUI Access Control checkbox controls access to the Internet Services scree
26. Exit to exit Super User mode 10 Test the queue created by entering the command lp d queuename etc hosts 11 Verify that the job prints at the machine Solaris 2 x Information Checklist Before starting please ensure that the following items are available and or the tasks have been performed 30 Existing operational network utilizing the TCP IP protocol Ensure that the machine is connected to the network Static IP Address for the machine Subnet Mask Address for the machine Xerox Phaser 3320DN 3320DNI System Administrator Guide Unix e Gateway Address for the machine e Host Name for the machine Procedure Follow the steps in Configure Static IPv4 Addressing at the Machine on page 24 then return to this page Configure the Client 1 Add the machine printer Host Name to the etc hosts file 2 Ensure that you can ping the machine 3 Use either the GUI method or the tty method as detailed below GUI Method Open a Command window from the desktop Enter su to access Super User mode Enter admintool to run the System Administrator Tool Select Browse Printers Select Edit Add Access to Printer Enter the following information into the Access to Remote Printer form E u ee I a a Printer Name queuename Where queuename is the name of the queue being created b Print Server hostname Where hostname is the machine hostname from the etc hosts file c Select OK to complete the form 7 Enter
27. Hostname hostname d Ifthe information has been entered correctly enter y 4 Select Enter to accept the default for a non SCO remote printer 5 Select Enter to accept the default for non default printer 6 Select Enter to start the process for adding a queue 7 Enter q to quit the rlconf program Linux CUPS Static Addressing Information Checklist Before starting please ensure that the following item is available and or the task has been performed e Linux operating system that supports printtool Procedure Follow the steps in Configure Static IPv4 Addressing at the Machine on page 24 then return to this page Create the Print Queue 1 Ensure that the Common UNIX Printing System CUPS is installed and started on your client The latest version of CUPS is available at cups org Open the web browser from your workstation For example enter http 127 0 0 1 631 printers in the Address Bar Press Enter Select Add Printer The Authorization dialog box will appear S p T a Enter the root and the root password Xerox Phaser 3320DN 3320DNI 33 System Administrator Guide Unix 8 Inthe Add New Printer screen enter a name for the printer 9 Enter a location and description for the printer optional 10 Select Continue 11 In the Machine menu select Internet Printing Protocol 12 Select Continue 13 Enter ipp hostname ipp printername Where hostname is the hostname of the Xerox machine and printername i
28. IBM To access the EPSON IBM settings Inthe Machine Settings link select the Printer link 2 Select EPSON IBM 3 Inthe EPSON IBM area select the required settings e Font e Auto Wrap e Character Set e Character Table e LPI e Pitch 4 Select Apply to save the settings Font and Macro Download The Font and Macro Download page allows you to add the following to the machine e PCL Font e PCL Macro e PS Font Note Ensure the required font or macro file is available on your computer In the Machine Settings link select the Printer link Select Font and Macro Download Select the PCL Font PCL Macro or PS Font tabs as required Select Add In the File area ae Ss YS a Select the Browse button b Select the required font or macro file on your computer c Select Open 6 If you selected PCL Font or PCL Macro enter the required ID 7 Select the Apply button 8 Select the Print List button to view the font or macro list E mail Notification The E mail Notification page allows you to set up e mail alerts to notify users or operators of problems as they occur on the machine 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 88 Xerox Phaser 3320DN 3320DNI System Administrator Guide l E eS 9 11 12 13 Properties Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and selec
29. IPP Port The Internet Printing Protocol IPP defines a standard protocol for printing as well as managing print jobs media size resolution and so forth IPP can be used locally or over the Internet and also supports access control authentication and encryption making it a much more capable and secure printing solution than older ones Note IPP Printing is enabled by default How to Enable the IPP Port 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Network Settings link select Raw TCP IP LPR IPP in the directory tree In the Internet Printing Protocol IPP area a For IPP Protocol select the Enable checkbox The Printer URI displays the http IP address of the machine Enter the required printer name in the Printer Name area b Select the Advanced button Enter the required information for IPP Attribute Select the IPP Security tab From Authentication Type drop down menu select one of the following types of authentication scheme to use when printing with IPP These schemes are only used if the printer has both a user name and password entered for IPP ot SS NS e None e Basic this scheme requires the printer to authenticate the person sending the print job The printer only services the request if the name and password
30. NMP To Delete Community Names or SNMP Traps 1 From the SNMP page in the Community Names or SNMP Traps area select the name or address you want to delete Select Delete Select OK Note Changes made to the GET or SET community names for this machine will require corresponding GET or SET community name changes for each application which uses the SNMP protocol to communicate with this machine e g Xerox CentreWare Web any third party network management applications etc 70 Xerox Phaser 3320DN 3320DNI System Administrator Guide SNMPv3 SNMPv3 SNMPv3 can be enabled to create an encrypted channel for secure machine management 1 9 oo E oe iS At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Network Settings link select the SNMP link Select the SNMPv3 link The SNMPv3 page displays In the Setup area Click the Enable box to enable SNMPv3 Protocol In the Authentication area enter the required User Name Enter a password in the Authentication Password field Enter the password again in the Confirm Password field For Authentication Algorithm select either MDS or SHA Enter a password in the Privacy Password field Enter the password in the Confirm Password field oO pe Gn 2 The Privacy Algori
31. P Vista 7 select LPR Port Select the Next button Enter the IP Address of the printer Enter details in e Printer name for Windows XP 2000 2003 2008 e Print Queue name for Windows Vista e Port name for Windows 7 Select the OK button You will be prompted for a Printer Driver Select Have Disk Select the Browse button Locate the Drivers folder on the CD and select the required Printer Driver file inf Select the Open button Select the OK button Select the Printer Model from the list Select the Next button The Name your Printer screen appears To configure the settings a Enter details in the Printer Name field b If you want to set this printer as your default printer select Set as default For Windows Vista users go to step 25 Select the Next button The Printer Sharing Screen appears If you will be sharing this printer with other clients then a Select Xerox Phaser 3320DN 3320DNI 51 System Administrator Guide Windows Printing e Share As for Windows 2000 e Share Name for Windows XP 2003 Vista 7 b Enter details in the Share Name field 22 Select the Next button 23 Enter a Location name and Comment if required 24 Select the Next button 25 Select Yes or Print Test Page to print a test page 26 Select the Next button to close the Test Page window 27 Select the Finish button The printer driver will install 28 Verify that the test page is printed at the machine Internet Printing Protocol
32. P ere eae ee nee eee ne eee s eee eeee east anes ae E E E E asec aceeoeesaeuees 69 NMP Scene a econ wad ewes eseeeeed EEEE EEEE E EEE E EA EEEE 71 Y SEEE E E E ean EE T EETA EESTE EE ESTEE EEEE TIE 72 DPF TG GHIA ET E E S E EE E E 73 IVN TTT 73 BOOZ 1X Authenticati TT 75 OVEIVICW eee eerie aE E E E E E 75 Information CHECKISE 5605646444 sean ceaeedeehdadssens000 9558 SeA nre SERR S T oes 75 Enable 802 1X at the machine nnr ene e nent nneees 75 Display Network Settings s s 50 0 0 a 0 0 cc ccc R 00 a isra a AAEE RRR RR RRR RR 0 7 CentreWare Internet Services OVENI CW soc nd os a becdad tact aah es ee eee neeeweoagaoadacuiaseeadaneoaoagasaaue 80 Information Checklist 80 Enable HTTP at the machine 0 00 0c ccc ce cece cece eee eens ences 80 Access Internet SEIVICES a ie ha oe een sn has eas oe da oad wee ee ener eeeeene weaee aeons 80 SUAS 225 no a ee eee sage ses us sen soe eee etsy beeen oe oe eee se ons 5 o7 see es 81 Pint UE OPMVGUION s icicvcss avin a soseceseses cteane oe some sewers soeesscseaseeeud 81 le o AREE SE we ne es sees awa weweguawaegeegueeseeeseaee 6 eneeese sees T E EE E 82 PN spc tees ere eine ees a aa ee eae samen ee ase asses ee stew ew eee eeeseoeeees 83 Xerox Phaser 3320DN 3320DNI System Administrator Guide PODE aera anr tena toe one nee esse muee sees es ssa secede eet euesenessssesesessers 84 deles ias sls 55 ou cepa avon E cece sees oo asada seae eso rene ob eeee eens 84 AT woudeecesemamae
33. P server The printer has used AutolIP to establish an address Check the DHCP or BootP server works correctly Configure the printer with a static IP Address Note AutoIP AutoNetting When DHCP or BootP are enabled on the machine AutolIP is automatically enabled If a DHCP or BootP server does not respond with an IP Address the machine will use AutoIP to configure its own IP Address in the 169 254 0 0 range When the machine connects to the DHCP or BootP server it will obtain a dynamic IP Address as normal If the machine is configured with a static IP Address it will not use AutolP I cannot access Internet Services Ensure that the Xerox machine is configured with a valid IP Address Ensure HTTP Activate is enabled within the Menu gt Network Setup area at the machine control panel Within your web browser set the option to bypass the proxy server for local addresses Xerox Phaser 3320DN 3320DNI 105 System Administrator Guide Connectivity 106 Xerox Phaser 3320DN 3320DNI System Administrator Guide Appendix A Management Information Base MIB A MIB Management Information Base is a database of objects that can be accessed by a network management system Xerox public MIBs are located at http origin download support xerox com pub drivers MIBs Customers can download the MIBs and use their SNMP tool to obtain the required information Note All information presented on the control panel display is also pre
34. System Administrator Guide 10 11 12 TCP IP In the Network Settings link select TCP IPv6 from the directory tree Select the Enabled checkbox to enable IPv6 protocol To set a manual address select Enable Manual Address and enter the address and prefix in the Address Prefix area Information in the Assigned IPv6 Addresses box is automatically populated The machine performs auto address DHCPv6 configuration every time it powers up This is used for neighbor discovery and address resolution on the local IPv6 subnet However you can choose to use manual configuration automatic configuration or a combination of automatic and manual configuration In the Default Dynamic Host Configuration Protocol Version 6 DHCPv6 area select one of the following options e Use DHCP as directed by a router this option is fully automatic The DHCPv6 Address will be obtained and displayed on the screen e Always Enable DHCP this option is fully automatic The DHCPv6 Address will be obtained and displayed on the screen e Never use DHCP when this option is selected you must configure the Manual Address Options and DNS separately In the Domain Name System Version 6 DNSv6 area a Enter valid details in the IPv6 Domain Name field b Enter an IP addresses for the Primary DNSv6 Server Address and Secondary DNSv6 Server Address c Check the Dynamic DNSv6 Registration checkbox to enable this option Note If your DNS Server does not
35. Version 1 0 February 2012 Xerox Phaser 3320DN 3320DNI System Administrator Guide 2012 Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other countries Document version 1 0 February 2012 Table of Contents Introduction Who should use this Guide 0 cc ccc cee cence nce e ee eeeeeeeeeceueeeeeeees 8 Machine Overview 0 ccc ccc ccc ccc ce cence eee n cece eee eeeeeeeeeceeeeeceeceeeuenees 9 Product C OMMGUIGUIONG 740505406acninassorahenadenndenee ave noneaaeeeeuesaebsnnsenanee 9 Control Panel Overview 0 ccc ccc ccc cect nce cence ete eeeeeeeeueeeeeeeeeeeaes 10 Machine Connection Machine Parts and Connection Ports 0 ccc ec ce ce ce cece cece eee eee ee ence 12 PONC VICW lt 4 4 oce seco eucusususe asses en oe een oeesesee ene neeesyaeeeneneeseeoenes 12 REOT ISWAR E toga nenedees A Taa RE ERRA 13 TOST CONNECTION 3 65 0 020444060520430 04005865505540 0b E eo dodwand on0b45055065 13 Administrator ACCESS 3 cee taco tase ernene mode agaoagaosaganeeresdecwagaeuodsas 14 Wireless Connectivity Phaser 3320DNI 0 ccc cece ene e eens 14 Configure Ethernet SettingS 0 ccc ccc eee eee eee e enn n eect ene e eens 15 Print a Configuration Report 0 ccc cee cece eee cece eee e rererere 16 Install the Additional Memory Card Optional 0 ccc ccc eect eens 16 Centrevy are Internet Serv
36. Xerox Phaser 3320DN 3320DNI 19 System Administrator Guide CentreWare Internet Services Click Properties In the Network Settings link select the Wireless link The Connection Status shows the Link Status of the wireless connection eo Oe K The Wireless Settings area provides options to configure wireless connectivity The options are Easy Wireless Settings and Advanced Settings and are explained below Use the Easy Wireless Settings Wizard 1 Select the Easy Wireless Settings Wizard button to have the machine find the WPS Settings automatically The SSID screen appears with a list of available wireless networks 2 Select the required Network Name SSID and click Next 3 If encryption is required a Enter the WPA Shared Key b Enter the Confirm Network Key and click Next 4 The Wireless Setup Confirmation screen appears Click Apply Configure Advanced Wireless Settings 1 Select the Advanced Settings Custom button The Advanced Wireless Setup screen appears To enable Wireless Radio select On from the Wireless Radio menu 3 Select the required option for SSID e Select Search List and select the required network from the drop down menu Click the Refresh button to update the list of networks available e Select Insert New SSID to enter a wireless network name 4 Select the required Operation Mode e Select Ad Hoc to communicate on the wireless network without a wireless access point Select the required channel from t
37. able the service Select the OK button Your computer may need to restart Install Printer Driver 1 2 50 From the Windows Start menu e For Windows 2000 2003 select Settings then Printers e For Windows XP select Printers and Faxes If you cannot see this option in the Start menu then select Start followed by Control Panel first e For Windows Vista select Control Panel then Printers e For Windows 7 select Hardware and Sound then select Devices and Printers e For Windows 2008 select Control Panel then select Printers From the File drop down menu select Run as administrator For Windows XP 2000 2003 a Select Add Printer in the far left column b Select the Next button Xerox Phaser 3320DN 3320DNI System Administrator Guide 10 11 12 13 14 15 16 17 18 19 20 21 Windows Printing Windows Vista a Select Add Printer Windows 7 a Select Add a Printer Windows 2008 a Select Add Printer For e Windows 2000 select Local Printer e Windows XP 2003 2008 select Local Printer attached to this computer If already selected select Automatically detect and install my Plug and Play printer to deselect it e Windows Vista select A printer attached to my computer e Windows 7 select Add a Local Printer Select the Next button Select Create a new port Select the following option from the Type of Port pull down menu e For Windows 2000 2003 select LPR e For Windows X
38. all Easy Install is recommended for most users All components necessary for machine operations will be installed If you select Custom Install you can choose individual components to install 8 When the message which warns that all applications will close on your computer appears select Continue 9 After the installation is finished select Quit 10 Open the Applications folder gt Utilities gt Print Setup Utility e For Mac OS X 10 5 10 6 open the Applications folder gt System Preferences and select Print amp Fax 11 Select Add on the Printer List e For Mac OS X 10 5 10 6 press the icon a display window will pop up 12 For Mac OS X 10 3 select the USB tab e For Mac OS X10 4 select Default Browser and find the USB connection e For Mac OS X 10 5 10 6 select Default and find the USB connection 13 For Mac OS X 10 3 if Auto Select does not work properly select Xerox in Printer Model and your machine name in Model Name e For Mac OS X 10 4 if Auto Select does not work properly select Xerox in Print Using and your machine name in Model e For Mac OS X 10 5 10 6 if Auto Select does not work properly select Select a driver to use and your machine name in Print Using Your machine appears and is set as the default machine 14 Select Add Xerox Phaser 3320DN 3320DNI 41 System Administrator Guide Macintosh Installing Driver If the printer driver does not work properly uninstall the driver an
39. ar In the Certificate Signing Request CSR area a Select the Download button Select Save and save the file to your computer The file is saved as a simple text file named csr pem Privacy Enhanced Mail Send the file to your Certificate Authority for digital signing When you receive the signed certificate back from the Certificate Authority upload the certificate to the machine a Return to the Digital Certificate screen in the Internet Services Network Security menu Xerox Phaser 3320DN 3320DNI System Administrator Guide Machine Digital Certificate Management b Inthe Certificate Management List select the Certificate Signing Request CSR you created in the previous step Click Edit In the Upload Machine Digital Certificate area select Browse Browse to the signed certificate file on your PC and select the Open button Select the Apply button gt A oan If successful the Current Status will display the message A Signed Certificate is established on this machine Note For the upload to be successful the signed certificate must match the CSR created by the machine and must be in a format that the machine supports Install Root Certificate In the Install Root Certificate area select Install new Root Certificate Select Next In the Install Certificate area a Enter a Friendly Name to identify the certificate b Inthe Root Certificate area click Browse to find the certificate file on your computer
40. ars select Next When the installation is complete select Finish The installation program has added the Unified Driver Configuration desktop icon and the Unified Driver group to the system menu for your convenience If you have any difficulties consult the on screen help that is available through your system menu or called from the driver package Windows applications such as Unified Driver Configurator Installing the SmartPanel hy 2 Make sure that the machine is connected to your computer and powered on When the Administrator Login window appears type in root in the Login field and enter the system password Note You must log in as a super user root to install the machine software If you are not a super user ask your system administrator From the Xerox website download the Smart Panel package to your computer Select the Smart Panel package and extract the package Select cdroot gt Linux gt smartpanel gt install sh Installing the Printer Setting Utility Make sure that the machine is connected to your computer and powered on When the Administrator Login window appears type in root in the Login field and enter the system password Note You must log in as a super user root to install the machine software If you are not a super user ask your system administrator From the Xerox website download the Printer Setting Utility package to your computer Xerox Phaser 3320DN 3320DNI 43 System Administrator G
41. available to improve the functionality of the machine Your Customer Support Centre Representative will instruct you to upgrade your machine when it is necessary 98 Xerox Phaser 3320DN 3320DNI System Administrator Guide Software Upgrade using Internet Services Software Upgrade using Internet Services Note Any jobs in the queue must be allowed to complete or be deleted before initiating a software upgrade This procedure will prevent further jobs from being received until the upgrade has completed All configured network settings and installed options will be retained by the machine after the Software Upgrade process Information Checklist Before starting please ensure that the following items are available and or the tasks have been performed Obtain the new software upgrade file for your machine from the www xerox com web site or from your Xerox Customer Support Representative The upgrade file will have an extension of hd Download the upgrade file to a local or network drive You will be able to delete the file after the upgrade procedure It is important to obtain the correct upgrade file for your particular model of machine For instructions to determine which model of machine you have refer to Firmware Version on page 84 TCP IP and HTTP protocols must be enabled on the machine so that the machine web browser can be accessed Procedure 14 At your workstation open the web browser and enter the IP Address of the mach
42. ccess to in Services to Accept 20 Select the required Priority 21 Select Apply to save the changes 22 Select OK when the acknowledgement message displays Xerox Phaser 3320DN 3320DNI 73 System Administrator Guide IP Filtering Enable MAC Filtering 1 a ae YS C 10 11 12 74 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the Network Security link Select MAC Filtering in the directory tree The MAC Filtering page displays Select the MAC Filtering Enable box In the MAC Address to Filter Out area select the Add button Enter the MAC address that you want to filter out Select Apply to save the changes Select OK when the acknowledgement message displays Xerox Phaser 3320DN 3320DNI System Administrator Guide 802 1X Authentication 802 1X Authentication This is the procedure to follow to install and setup 802 1X Authentication e Overview on page 75 e Information Checklist on page 75 e Enable 802 1X at the machine on page 75 Overview The Xerox machine supports IEEE 802 1X Authentication via Extensible Authentication Protocol EAP IEEE 802 1X ensures all machines on the network are authenticated and authorized to use the network 802 1X can
43. chine e Subnet Mask Address for the machine e Gateway Address for the machine e Host Name for the machine Procedure Follow the steps in Configure Static Pv4 Addressing at the Machine on page 24 then return to this page Configure the Client 1 Add the machine printer Host name to the etc hosts file on the SCO workstation 2 Ensure that you can ping the machine from the SCO workstation Perform the following steps to create a machine print queue on a SCO UNIX workstation using either the GUI or the TTY method GUI Method 1 Log in as root 2 From the main desktop select the icons System Administration Printers Printer Manager 3 Select Printer Add Remote UNIX 4 Enter the following information into the Add Remote UNIX Printer form a Host hostname Where hostname is the machine Host Name from the etc hosts file b Printer name of the queue being created For example dc xxxq c Select OK to complete the form 5 Select OK in the Message window Select Host Exit 32 Xerox Phaser 3320DN 3320DNI System Administrator Guide Unix 7 Select File Close this directory 8 Select File Close this directory 9 Select Save in the Warning Confirmation window 10 Enter Exit to log out of root account 11 Open Unix Window tty Method 1 Enter su to access Super User mode 2 Enter rlpconf to create a printer 3 Enter the following information a Printer Name queuename b Remote Printer r c
44. chine Parts and Connection Ports Front View Output Tray Paper Tray 1 Control Panel Bypass Tray Bypass Tray Extension Control Board Cover o 6 Paper Level Indicator Output Tray Support Paper Tray 2 Optional Bypass Tray Width Guides 12 Xerox Phaser 3320DN 3320DNI System Administrator Guide Machine Parts and Connection Ports Rear View er ea a i a I T Initial Connection The On Off switch the power outlet and the Network Port are at the rear of the machine Follow these steps to physically connect your machine to the network 1 Connect the Power Cord to the machine and a suitable power supply outlet The power cord must be plugged into a grounded power socket 2 Connect the Network Cable if required The Phaser 3320DNI will also connect to a wireless network if available when powered on Note If you choose a wireless connection for your Phaser 3320DNI printer you cannot use a wired connection at the same time Xerox Phaser 3320DN 3320DNI 13 System Administrator Guide Machine Parts and Connection Ports Installation Wizard On initial power On the Installation Wizard runs 1 The Language menu displays Press the arrow buttons to highlight the required language and press OK The Metric Default menu displays Press the arrow buttons to select one of the following and press OK e Inches e mm The Default Paper menu displays Press the arrow buttons to select one of the following and press
45. col v3 e IP Security e IP and MAC Address Filter e 802 1x Security System Security The System Security pages allow you to configure security settings on the device for e System Administrator e Feature Management e Restart Device System Administrator The System Administrator page allows you to change the administrator password and control access to Internet Services the Web UI and the device control panel the LUI or Local User Interface For instructions refer to Administrator Accounts on page 62 Feature Management The Feature Management page allows you to control access to the machine services physical ports and network protocols used on the device For instructions refer to Feature Management on page 62 Restart Device The Restart Device screen allows you to reboot the machine remotely from your desktop For instructions refer to Restart Device on page 63 Network Security The Network Security pages allow you to configure security settings on the device for e Digital Certificate Xerox Phaser 3320DN 3320DNI 93 System Administrator Guide Properties e Secure Connection e SNMPv3 e IP Security e IPv4 Filtering e IPv6 Filtering e MAC Filtering e 802 1x e Display Network Settings For instructions on how to configure the Network Security settings refer to Security Settings on page 62 Display Network Settings The Display Network Settings screen allows you to control the network information that
46. d reinstall it Follow the steps below to uninstall the driver for Macintosh Make sure that the machine is connected to your computer and powered on Insert the supplied Software and Documentation CD into your CD ROM drive Select the CD ROM icon that appears on your Macintosh desktop Select the MAC_Installer folder Select the Installer icon Enter the password and select OK The Xerox Installer window opens Select Continue Select Uninstall and click Uninstall E ot ON eee ee S When the message which warns that all applications will close on your computer appears select Continue 10 When the uninstall is done select Quit 42 Xerox Phaser 3320DN 3320DNI System Administrator Guide Linux Installing Drivers Linux Installing Drivers You need to download the Linux software package from the Xerox website to install the printer software Procedure for Installing the Linux Unified Driver T aS T eS Make sure that the machine is connected to your computer and powered on You must log in as a super user root to install the machine software If you are not a super user ask your system administrator When the Administrator Login window appears type in root in the Login field and enter the system password From the Xerox website download the Unified Linux Driver package to your computer Select the Unified Linux Driver package and extract the package Select cdroot gt autorun When the Welcome screen appe
47. e Secure Connection on page 67 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login 2 3 4 5 Click Properties 6 Inthe Security link on the left hand side select the Network Security link 7 Select the IP Security link The IP Security page displays 8 Click Enable to enable the IP Sec protocol 9 Enter the Shared Secret and Confirm Shared Secret 10 Select Apply to save the settings Select OK when the acknowledgement message displays 11 The IP Sec Current Status confirms the status of the IP Sec protocol 12 To change the Shared Secret click the Change Shared Secret button and enter the new Shared Secret information 13 Click Apply to save the changes 14 To clear IP Sec connections click the Clear All IPSec Connections button The Do you really want to clear all IPSec connections message appears Click Yes The All IPSec connections have been cleared message appears Click OK to close 72 Xerox Phaser 3320DN 3320DNI System Administrator Guide IP Filtering IP Filtering Overview The IP Filtering is a security feature that allows you to control access to Internet Services IP Filtering allows you to prevent unauthorized access by TCP IP Transmission Control Protocol Internet Protocol The IP Filtering feature
48. e following fields e Name e Phone Number e Location e E mail Address 6 Inthe Xerox Support area enter information for the following fields e Customer Support Phone Number e Services Phone Number e Supply Phone Number 7 Select Apply to save the changes 8 Select OK when the acknowledgement message displays Xerox Phaser 3320DN 3320DNI 95 System Administrator Guide Support Support Links To view Support Links or to register your device on www xerox com 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Support icon Select Support Links within the Support tab Select the required link to access information a oS ie i 96 Xerox Phaser 3320DN 3320DNI System Administrator Guide Software Upgrade This chapter explains how to upgrade the machine software when requested by a Xerox Customer Support Centre Representative and includes the following topics e Overview on page 98 e Software Upgrade using Internet Services on page 99 Xerox Phaser 3320DN 3320DNI 97 System Administrator Guide Overview Overview The Software Upgrade feature allows the customer to upgrade the machine software as requested by a Xerox Customer Support Centre Representative without needing a Customer Service Representative to be present When should I upgrade the software Xerox is continually seeking to improve its products and a software revision may become
49. e to the end of the subdirectory path 12 Ensure that the File Limit reads 0 13 In the Remote Host area enter the IP Address of the Xerox machine 14 In the Remote Queue area enter the Print Queue Name from step 9 15 DO NOT select the Input Filter option 16 Leave the default Suppress Headers selected 17 Select OK 18 The printer should now be listed in the Red Hat Linux Print System Manager window Select the lpd menu 19 Select Restart lpd 20 Select the PrintTool menu 21 Select Exit to close the program 22 To allow access to the printer edit the etc hosts table to list the client system 23 Edit and create the etc hosts lpd file to list the client system Dynamic Addressing Procedure Follow the steps in Configure Dynamic IPv4 Addressing at the Machine on page 25 then return to this page IMPORTANT Highlight BOOTP in step 6 Create the Print Queue Follow the steps to Create the Print Queue on page 33 Linux LPRng Static Addressing Information Checklist Before starting please ensure that the following item is available and or the task has been performed Xerox Phaser 3320DN 3320DNI 35 System Administrator Guide Unix e Linux operating system that supports Print Tool Procedure Follow the steps in Configure Static Pv4 Addressing at the Machine on page 24 then return to this page Create the Print Queue 1 Open the LPRngTool from the Linux Client Select Add In the Names area
50. ed enter https followed by the Internet address instead of http 28 Xerox Phaser 3320DN 3320DNI System Administrator Guide Unix Unix HP UX Client Version 10 x HP UX workstations require specific installation steps to communicate with the machine The machine is a BSD style UNIX printer whereas HP UX is a System V style UNIX IMPORTANT All UNIX commands are case sensitive so enter the commands exactly as they are written Information Checklist Before starting please ensure that the following items are available and or the tasks have been performed e Existing operational network utilizing the TCP IP protocol e Ensure that the machine is connected to the network e Static IP Address for the machine e Subnet Mask Address for the machine e Gateway Address for the machine e Host Name for the machine Procedure 1 Follow the steps in Configure Static IPv4 Addressing at the Machine on page 24 then return to this page Configure the Client 1 Add the machine Host Name to the etc hosts file on the HP UX workstation 2 Ensure that you can ping the machine from the HP UX workstation 3 Use either the GUI method or the tty methods as detailed below GUI Method Open a Command window from the desktop Enter su to access Super User mode Enter sam to start the System Administrator Manager SAM Select the Printers and Plotters icon Select lp spooler Select Printers and Plotters Select
51. ee aed eee oh a eosin eee raed EEE ESS SESE eee seus soos 45 Uninstalling the printer driver package ccc ccc cence eee erron 46 Sharing your Machine Locally 0 ccc ccc cence nee e een eee nnnees 47 WV OO WS sss ee a es ek ee eae eee ee eee ete es oes 47 MaG OS eese a a EEE E e eee eae one EPERE NEE 48 Windows Pnn TTT 49 LPR Sinar T eee E EE EE T 49 Internet Printing Protocol IPP Port 00 ccc ccc RRE EEE RE 52 Raw TCP IP Printing Port 9100 0 ccc cee cence enn nnnees 54 WD PHMUNGs ccncetcetuceuctsosses oes bee pace oeeace oe esecese eee 55 Configure the Windows Printer Driver e ccc cece eee eee erronee nen eens 56 Manual Printer Driver Configuration 0 ccc cc cee eect eee e eee nn 56 APREMIO Got ir or ee ee ee ee er ee eee 58 FCP IP PINUNO OOK 1 4230555 te nengauataenssegesados tues too EERIE ENANAR 58 Configure your Apple Mac Printer Driver lt cece nee enes 59 Security SCGUMUY ATO ceca dan adaeadmseseseseseeneas eens bad saneseenes s4e84eceseneueaias 61 SECU SEINS lt ces2c0ceneseee on naeeeencbet et etcuuasecescceeceueceseeateeeeresereseass 62 Administrator ACCOUNTS a1 0505 555 he bsbesee ew xd bere wewawsn euidelewdplerdecuewweeeews se 62 Feature Management 222 585 5452 seco e e e tee cedeees cose 62 tel dR 1c atgencgsecesguecetansseseseosaeoencctionnaetieendeeasesondadeoo pease 63 Machine Digital Certificate Management 0 e cece eee c teen eee nees 64 SNM
52. enu select Programs or All Programs gt Xerox Printers gt your printer driver name gt Maintenance Select Remove and select Next You will see a component list so that you can remove any item individually Select the components you want to remove and then select Next When your computer asks you to confirm your selection select Yes The selected driver and all of its components are removed from your computer After the software is removed select Finish If you want to reinstall the driver over the currently installed driver via the provided Software and Documentation CD insert the CD the window with an overwriting confirmation message appears Simply confirm it to proceed to the next step Next steps are the same as the first installation you have made Wireless Setup Phaser 3320DNI 40 Note The machine will not connect to the wireless network while the network cable is attached Ensure your printer is powered on Insert the supplied Software and Documentation CD into your CD ROM drive The CD should run automatically and the installation window appear e Ifthe installation window does not appear select the Start button and then Run Type X Setup exe replacing X with the letter which represents your drive and select OK e If you use Windows Vista select Start gt All programs gt Accessories gt Run and type X Setup exe If the AutoPlay window appears in Windows Vista select Run Setup exe in the Install or
53. er Setup oe ee a Install your printer driver Refer to Windows Installing Driver on page 39 From the Windows Start menu select All programs gt Accessories gt Windows Explorer Enter the http IP address of the host computer and press Enter If the host computer requires a User name and Password enter details in the User ID and password field of the host computer account Select the printer icon you want to share and select Connect If a set up complete message appears select OK Open the file you want to print and start printing Xerox Phaser 3320DN 3320DNI 47 System Administrator Guide Sharing your Machine Locally Macintosh The following steps are for Mac OS X 10 5 10 6 Refer to Mac Help for other OS versions Host Computer Setup 1 Install your printer driver Refer to Macintosh Installing Driver on page 41 2 Open the Applications folder gt System Preferences and select Print amp Fax 3 Select the printer to share in the Printers list 4 Select Share this printer Client Computer Setup 1 Install your printer driver Refer to Macintosh Installing Driver on page 41 2 Open the Applications folder select System Preferences and select Print amp Fax 3 Press the icon A display window showing the name of your shared printer appears 4 Select your machine and select Add 48 Xerox Phaser 3320DN 3320DNI System Administrator Guide Windows Printing Windows Printing LPR Pr
54. formation entered for these options should describe the machine as per the X500 directory scheme but can be any value which is meaningful to the customer to identify the machine Note The Common Name is taken from the machine s IP Address Host Name and Domain Name d Inthe Valid Period box enter the number of days that the certificate should be valid Once the specified time is reached the certificate will expire The start time is based on the current machine system time so it is important that the time is set correctly on the machine e Enter the E mail Address of the Administrator who is responsible for the secure management of the machine 4 Select the Next button A message displays to show the success of the certificate creation 5 Click the Close button The certificate displays in the Certificate Management area 6 Follow the steps in Enable Secure Connection on page 67 Install a CA Signed Device Certificate 1 Inthe Install Create New Certificate area select Install CA Signed Device Certificate 2 Select Next Xerox Phaser 3320DN 3320DNI 65 System Administrator Guide Machine Digital Certificate Management In the Certificate Information area a Enter a Friendly Name to identify the certificate b Enter the required Private Password and Confirm Password c Inthe CA Signed Certificate area click Browse to find the certificate file on your computer Select the file and click OK d Click Next Select the Apply bu
55. h back on l D M o E WO a Administrator User Name and Password Many of the features available within CentreWare Internet Services will require an Administrator user name and password The default user name is admin and the default password is 1111 Internet Services Administrator Access To access Internet Services Properties and change settings you will need to login as Administrator 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter The Home page appears There are two ways to access Internet Services with the administrator login e Select Login at the top of the screen e Select the Properties icon 3 Enter the Administrator User Name admin and Password 1111 and select Login 4 Click Properties 18 Xerox Phaser 3320DN 3320DNI System Administrator Guide CentreWare Internet Services Change the Administrator Password It is recommended that you change the default administrator password to a more secure password so this Xerox machine is not compromised To change the Administrator password 1 oY ae oS At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select System Security Select the Syste
56. haser 3320DN 3320DNI System Administrator Guide MIB 107 N Network Installation 23 Network Port 13 O OK button 10 Output Tray 12 Output Tray Support 12 Overview Printer Drivers 38 P Paper Level Indicator 12 Paper Tray 1 12 Paper Tray 2 Optional 12 Paper Tray Rear Cover 13 Power Receptacle 13 Power Save button 10 Print 83 Print a Configuration Report 16 Print Queue Linux CUPS Dynamic Addressing 34 Printer Driver Install for TCP IP Apple Mac 58 Printer Drivers 37 Apple Mac 58 TCP IP OSX 58 Configure Apple Mac Printer Driver 59 Enable Unix 49 Windows Raw TCP IP Printing Port 9100 54 Windows Printing LPR Printing 49 Printer drivers USB Printing Windows XP 2000 2003 55 Printer Setting Utility 43 Product Configurations 9 R Rear Door 13 S SCO 32 Security 61 Security Xerox 61 Security Settings 62 Self Signed Certificate 65 66 Setup Unix HP UX Client 29 SCO 32 Solaris 2 x 30 Sharing your Machine Locally 47 SmartPanel 43 45 SNMPv3 71 Software Upgrade 97 Overview 98 Solaris 2 x 30 Start button 10 Static Addressing Linux CUPS 33 Static IP Addressing Configure 24 Status Wireless LED 10 Stop button 10 Support 95 T TCP IP 24 TCP IP Windows 24 Test Access 27 Troubleshooting 101 Fax 103 LDAP 103 Printing 103 tty Method 31 U Unix 29 SCO 32 Solaris 2 x 30 Configure Client 31 GUI Method 31 tty Method 31 setup
57. he Ad Hoc Channel menu e Select Infrastructure to connect to a wireless access point 5 Inthe Security Setup area a Select the required method of Authentication b Select the required method of Encryption 6 Depending on your selections you may be required to enter some or all of the following information for the Network Key Setup a Select the required option for Using Key b The Hexadecimal option may be enabled Click the Hexadecimal checkbox to deselect if required c Enter the required Network Key and Confirm Network Key 7 Select Apply to save the changes Setting the Ethernet Speed Using Internet Services 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 20 Xerox Phaser 3320DN 3320DNI System Administrator Guide CentreWare Internet Services Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Network Settings link select the General link Select one of the following speeds from the Ethernet Speed drop down menu Automatic 10 Mbps Half Duplex 10 Mbps Full Duplex 100 Mbps Half Duplex 100 Mbps Full Duplex 1 Gbps Full Duplex Select on Apply to save the changes The change to the Ethernet Speed rate will take effect after the System Reboot screen appears When the Acknowledgement screen displays select OK Reboot the machine
58. he status of current jobs at the machine select the Active Jobs link To delete an active job select the required job and press the Delete button 5 To view the status of Sample Print jobs select the Stored Print link 6 To view the status of Secure Print jobs select the Secure Print link For further information refer to the Phaser 3320DN 3320DNI User Guide delivered with your machine 82 Xerox Phaser 3320DN 3320DNI System Administrator Guide Print Print File Download Print ready documents can be quickly and easily submitted for printing using the File Download page A print ready document is a file that has been formatted and saved for printing from the application that created it or the Print to File check box was checked in the printer driver screen The following file formats can be printed from the Job Submission page w l I he oo a a PCL PostScript Plain Text PRN files At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Print icon The Print Options page displays Select the number of copies required in the Quantity menu Select the required orientation of your print from the Orientation menu Select the required option for 2 Sided printing In the Print Ready File area select the Browse button The File Download page displays Select the print ready document and select OK Select Apply to print the document Xerox Phaser 332
59. ices cscs c saw une wows dua cniadand dd oasletedeadsadta cseche soeeae ss 18 Network Installation PCPP ease ean eee ecer reuse ae gees ese eee nee sacvecereepre EEE E 24 Configure Static IPv4 Addressing at the Machine 00 ccc ccc cece cence ee eaes 24 Configure Dynamic IPv4 Addressing at the Machine ccc cece eee eeee 25 Configure TCP IP Settings using Internet Services 0 ccc ccc eee cece eens 26 OG Cae eae ee ee en ne ee ee ee eee ee ee E eee ee eee 29 AUX CwWenLWeIsION VOX 2c ccteceaedecudececededecedetedstatetecwiatwsaucgssasede 29 SONS 2X pees Sec eneienaseegeeoso sass ee eeae seer aeoe5a5 632555265 645550505000500884 30 a ee es ee ieee rng oe ee eee he eae ote ees sed anes non snesees 32 UX CUPS ee E E E a 33 Pinte EPR Vi PHN IOO e EE EEE rouse ones bene DEEN TE E 34 EOX LER eee ERR A E E 35 Printer Drivers IVONO R 38 Windows Installing Driver neenon uneer nn neers o nner r rero ene eenes 39 Macintosh Installing Driver 0 nennen nennen ener e eee eeeee 41 Linux Installing Drivers 022c25022sceesncacccedewndesaeedeseddiqaceesassarendeeseseeaaus 43 Installing the SmartPanel 0 0 ccc cece rr eee nen e een e eee nn ee eeeee 43 Installing the Printer Setting UW e e e ccc cece e eee eee 43 Xerox Phaser 3320DN 3320DNI 3 System Administrator Guide Unix Installing Drivers cece che e hea Che ER FER e Se ramewes daseees ooe5sae Eaee 45 SEUNG Ip Cie DINTO e
60. ificate Create 65 Create Request 65 Digital Certificate Management Access 64 Create Self Signed Certificate 65 66 Overview 64 Duplex Unit 13 Dynamic Addressing Linux CUPS 34 E Entering a password 14 F File Download 83 Front Cover 12 G GUI Method 31 H HP UX Client Version 10 x 29 HTTP Enable SSL 67 I IEEE 1284 Parallel Connector Optional 13 Xerox Phaser 3320DN 3320DNI 109 System Administrator Guide Initial Connection 13 Install Printer Driver for RAW TCP IP Port 9100 Windows 54 Printer Driver for TCP IP Apple Mac 58 Install Printer Driver 50 Installation Wizard 14 Installing the Printer Setting Utility 43 Installing the SmartPanel 43 45 Interface Ports 13 Internet Printing Protocol IPP Port 52 Introduction 7 IP Filtering Overview 73 IP Sec Enable 72 IPv4 26 IPv4 Filtering 73 IPv6 26 IPv6 Filtering 73 L Linux CUPS 33 Installing Drivers 43 45 Linux CUPS Dynamic Addressing 34 Static Addressing 33 Linux LPR via PrintTool 34 Linux LPRng 35 M Machine Components 9 Machine components 9 Machine Connection 11 Machine Digital Certificate Create Signing Request 65 Machine Digital Certificate Management Access 64 Create Self Signed Certificate 65 66 Overview 64 Machine Overview 9 Machine Parts 12 Machine Timer Values 107 Macintosh 48 Installing Driver 41 Manual Printer Driver Configuration 56 Menu button 10 110 Xerox P
61. igned certificates Access the Machine Digital Certificate Management Screen 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login 64 Xerox Phaser 3320DN 3320DNI System Administrator Guide Machine Digital Certificate Management Click Properties In the Security link on the left hand side select the Network Security link Select the Digital Certificate link The Certificate Management page displays Select Add eS a pa Select one of the following options e Install Create Device Certificate or CSR The following options are available e Create a Self signed Device Certificate e Install CA signed Device Certificate e Create Certificate Signing Request CSR e Install Root Certificate Create a Self Signed Certificate 1 Inthe Install Create New Certificate area select Create a Self Signed Device Certificate Select Next 3 Inthe Self Signed Certificate area a Enter a Friendly Name to identify the certificate b Inthe 2 Letter Country Code field enter the Country Code that represents the country in which the machine is located The country code must be entered as a two character ISO 3166 country code C If required enter details in the following fields e State Province Name e Locality Name e Organization Name e Organization Unit In
62. in the Type field This is optional Specify any printer description in the Description field This is optional ee ie oS Specify the printer location in the Location field Xerox Phaser 3320DN 3320DNI 45 System Administrator Guide Unix Installing Drivers 8 9 10 11 12 Type the IP address or DNS name of the printer in the Device textbox for network connected printers On IBM AIX with jetdirect Queue type only the DNS name is possible It is not possible to enter a numeric IP address Queue type shows the connection as lpd or jetdirect in the corresponding list box Additionally usb type is available on Sun Solaris OS Select Copies to set the number of copies Check the Collate option to receive copies already sorted Check the Reverse Order option to receive copies in the reverse order Check the Make Default option to set this printer as default Click OK to add the printer Uninstalling the printer driver package Ox pi e A 46 Note The utility should be used if you need to delete a printer installed on the system Run the uninstallprinter command from the terminal It will open the Uninstall Printer Wizard The installed printers are listed in the drop down list Select the printer to be deleted Click Delete to delete the printer from the system Execute the install d command to uninstall the whole package To verify removal results execute the install c command To re install i
63. ine in the Address Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the System Security link Select the Feature Management link in the directory tree Select the Firmware Upgrade Enable box Click Apply to save the changes Select Support Select the Firmware Upgrade link Select the Upgrade Wizard button The Firmware Upgrade Wizard screen appears In the Firmware File area a Select Browse b Locate and select the software upgrade hd file obtained earlier c Select Open Select Apply to send the file to the machine Xerox Phaser 3320DN 3320DNI 99 System Administrator Guide Software Upgrade using Internet Services 15 16 100 The file will be sent to the printer and will disable the printing functionality The web browser will become inactive and you will not be able to access the machine via this method until the upgrade has completed and the machine has rebooted The upgrade should take no longer than 30 minutes Once the machine has completed the upgrade it will reboot automatically The configuration report will print if enabled Check the configuration report to verify that the software level has changed Xerox Phaser 3320DN 3320DNI System Administrator Guide Troubleshooting This chapter contains procedures and actions to resolve problem
64. ing the arrow buttons The default is 1111 Refer to Entering a password on page 14 Press the OK button Press the arrow buttons to select TCP IP IPv4 press OK Press the arrow buttons to select Static press OK Press the arrow buttons to select IP Address press OK Enter the IP Address using the arrow buttons and press OK Enter details for Subnet Mask using the arrow buttons press OK Enter details for Gateway using the arrow buttons press OK ee oe The Saved screen will display and return to the TCP IP IPv4 menu 24 Xerox Phaser 3320DN 3320DNI System Administrator Guide TCP IP DNS Configuration 12 From the TCP IP IPv4 menu press the arrow buttons to select Static press OK 13 Press the arrow buttons to highlight Primary DNS press OK 14 Enter details for Primary DNS using the arrow buttons and press OK The Saved screen will display and return to the Static menu 15 Press the arrow buttons to highlight Secondary DNS press OK 16 Enter details for Secondary DNS using the arrow buttons and press OK The Saved screen will display and return to the Static menu Configure Dynamic IPv4 Addressing at the Machine Information Checklist Before starting please ensure that the following items are available and or the tasks have been performed e Existing operational network utilizing the TCP IP protocol e DHCP or BOOTP Server should be available on the network e Ensure that the machine is connec
65. int job to any selected paper size regardless of the document size This can be useful when you want to check fine details on a small document Toner Save Mode Selecting this option extends the life of your toner cartridge and reduces your cost per page without a Significant reduction in print quality Printer Setting select this option to allow toner settings to be determined by the setting you have made on the control panel of the printer e On select this option to allow the printer to use less toner on each page e Off if you do not need to save toner when printing a document select this option Printing multiple pages on one sheet of paper You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages e Select Layout from the Orientation drop down menu In the Pages per Sheet drop down menu select the number of pages you want to print on one sheet of paper Printing on both sides of paper You can print on both sides of the paper Before printing in the duplex mode decide on which edge you will be binding your finished document The binding options are as follows e Long Edge Binding this option is the conventional layout used in book binding e Short Edge Binding this option is the type often used with calendars e Select Layout from the Orientation drop down menu Select a binding orientation from Two Sided Printing option 60 Xerox Phaser 3320DN 3320
66. inters e Windows XP select Printers and Faxes If you cannot see this option in the Start menu then select Start followed by Control Panel first e Windows Vista select Add a Local Printer e Windows 7 select Start select Control Panel select Hardware and Sound then Devices and Printers Select Add Printer in the far left column For Windows 7 select Add a network wireless or Bluetooth printer The Add Printer Wizard window will appear In the Local or Network Printer ensure that A network printer or a printer attached to another computer is selected and select the Next button The following screen will appear e Locate Your Printer for Windows 2000 2003 e Specify a Printer for Windows XP Xerox Phaser 3320DN 3320DNI 53 System Administrator Guide Windows Printing 10 To create an IPP printer select Connect to a printer on the Internet 11 Type HTTP followed by the printer s fully qualified Domain name or IP Address in the URL field The Printer Name can be either the Host Name or the SMB Host Name as shown on the machine Configuration Report depending on the name resolution used by your network WINS or DNS 12 Select the Next button 13 Select the OK button to install the printer driver 14 Select the Have Disk button and browse to the location of the printer driver and select the OK button 15 Select the Printer Model and Select the OK button 16 Select Yes if you wish to make this the defau
67. inting Ensure Print Services for Unix is enabled Follow the relevant steps below that are specific to your operating system Windows XP 1 a ee ee ee 12 From your workstation load the Software and Documentation CD into your CD drive If the CD autoruns select Exit Verify that Print Services for Unix is loaded Select Start Select Control Panel Select Add or Remove Programs Select Add Remove Windows Components in the left hand column Scroll down to Other Network File and Print Services and check on the checkbox to select it Select Details If it is not selected check on the Print Services for Unix checkbox Select the OK button Select the Next button If Print Services for Unix is not installed refer to instructions from Microsoft to install this service When you are finished return to this page Select the Finish button Windows 2000 2003 1 2 3 From the desktop select the My Network Places icon and select Properties Select the Local Area Connection icon and select Properties Verify that the Internet Protocol TCP IP protocol has been loaded If this software is not present install it using the documentation provided by Microsoft When you are finished return to this page Verify that Print Services for Unix is loaded Select Start Settings then Control Panel Select the Add Remove Programs icon Select Add Remove Win Components in the far left column Select Other Net
68. into the slot with care until you hear a click Do not press the memory module strongly or the module may be damaged If the module does not seem to fit into the slot properly carefully try the previous procedure again Replace the control board cover Reconnect the power cord and machine cable and turn the machine on Xerox Phaser 3320DN 3320DNI 17 System Administrator Guide CentreWare Internet Services CentreWare Internet Services CentreWare Internet Services Internet Services is the embedded HTTP server application that resides in the machine Internet Services allows an administrator to change network and system settings on the machine from the convenience of their workstation Many features available on your machine will need to be set via the machine and CentreWare Internet Services System Configuration To use CentreWare Internet Services you need to enable both TCP IP and HTTP on the machine See Configure Static IPv4 Addressing at the Machine on page 24 or Configure Dynamic IPv4 Addressing at the Machine on page 25 To enable HTTP at the machine Note HTTP is enabled by default Press the Menu button Use the up down arrows to select Network Setup Enter the Administrator password The default is 1111 Refer to Entering a password on page 14 Use the arrow buttons to select HTTP Activate Use the arrow buttons to select On Press OK Press the power switch off wait two seconds and press the power switc
69. ive to the target Unix computer 4 Unpack the Unix printer driver package name For example on IBM AIX use the following command gzip d lt package archive name tar xf The binaries folder consists of binz install share files and folders 5 Change to the driver s binaries directory For example on IBM AIX cd aix_power binaries 6 Run the install script install Install is the installer script file which is used to install or uninstall the Unix Printer Driver package Use chmod 755 install command to give the permission to the installer script 7 Execute the install c command to verify installation results 8 Run installprinter from the command line This will bring up the Add Printer Wizard window Follow the procedures in Setting up the printer on page 45 to setup the printer Note On some Unix OS for example on Solaris 10 printers recently installed may not be enabled and or may not accept jobs In this case run the following two commands on the root terminal accept lt printer_name gt enable lt printer_name gt Setting up the printer To add the printer to your Unix system run installprinter from the command line This will bring up the Add Printer Wizard window Setup the printer in this window according to the following steps Type the name of the printer Select the appropriate printer model from the model list Enter any description corresponding to the type of printer
70. llows you to select the printing direction on a page similar to the examples on the display e Border this option allows you to create a border around each page on the sheet e Two Sided this option allows you to print on both sides of the paper e Reverse Page Orientation this option allows you to rotate the page180 degrees Graphics The Graphics tab provides options for selecting Resolution Select Graphics from the Orientation drop down menu to access the graphic features Xerox Phaser 3320DN 3320DNI 59 System Administrator Guide Apple Mac e Resolution this option allows you to select the printing resolution The higher the setting the sharper the clarity of printed characters and graphics The higher setting also may increase the time it takes to print a document Paper Set Paper Type to correspond to the paper loaded in the tray from which you want to print This will let you get the best quality printout If you load a different type of print material select the corresponding paper type Printer Features The Printer Features tab provides Reverse Duplex Printing and Fit to Page options Select Printer Features from the Orientation drop down menu to access the following features e Reverse Duplex Printing this option allows you to select general print order compared to duplex print order If this option does not appear your machine does not have this feature e Fitto Page this option allows you to scale your pr
71. lt printer 17 Select the Next button 18 Select the Finish button Raw TCP IP Printing Port 9100 Raw TCP IP is a printing protocol that is similar to LPR printing Also known as a direct TCP IP connection or sockets interface it sends information directly to the machine and does not require a Line Printer Daemon LPD The advantages are that connections stay open for multiple print files and spooling is not needed therefore printing is faster and more reliable than LPD printing Raw TCP IP printing is contained in Windows 2000 and other third party applications and operating systems Note Raw TCP IP Printing is enabled by default for port 9100 Information Checklist See the Information Checklist in Configure Static IPv4 Addressing at the Machine on page 24 How to Configure Port 9100 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Network Settings link select Raw TCP IP LPR IPP in the directory tree In the Raw TCP IP Printing area a Select Enable aS a b For Port Number enter the required port number 1 65535 7 Select Apply to save the changes or Undo to return the settings to their previous values Note The settings are not applied until you restart the machine Install Printer Driver Refer to Windows Ins
72. m Administrator link In the Access Control area a Ensure Web UI Access Control checkbox is selected b Inthe Login ID field enter a new login name c Select the Change password box to change the password In the Password field enter a new numeric password d Enter the password again in the Confirm Password field AY CAUTION Do not forget the password or you could be completely locked out of the system 9 10 11 12 13 14 15 16 requiring a service call Select Apply to save the changes Select OK when the acknowledgement message displays Select the Advanced button The Advanced Access Control screen appears Select Protect Login IPv4 Address checkbox to enable this feature if required and enter an IPv4 Address in the box Select the required option for the Login Failure Policy for users who fail to login several times The options are Off 3 times or 5 times Select the required option for Auto Logout The options are 5 10 15 or 30 minutes Enable Security Settings Reset if required Select Save to save your changes For further information refer to Administrator Accounts on page 62 Configure Wireless Connectivity Using Internet Services Phaser 3320DNI 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login
73. n To change the Administrator Password select the Change Password box and enter the required Login ID and password The default is admin and 1111 respectively Select the Advanced button for Advanced Access Control Select Protect Login IPv4 Address if required and enter the required login IP address that you want to protect in the IPv4 Address box Select the required option for Login Failure Policy The options are Off 3 times and 5 times Select the required number of minutes from the Auto Logout menu Select Security Settings Reset to enable this option if required Select Save To control access to the machine control panel select the Enable box to enable LUI Access Control Select Apply to save the changes Select OK when the acknowledgement message displays Feature Management The Feature Management screen allows you to access the Firmware Upgrade Physical Ports and Network Protocols controls that are available on the machine 1 62 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Xerox Phaser 3320DN 3320DNI System Administrator Guide A TA w Security Settings Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the System Security link Select the Feature Management link in the directory tree To enable
74. nd or the tasks have been performed The TCP IP settings must be correctly configured on the machine Locate the Software and Documentation CD delivered with your machine Install the Printer Driver ae SSS YS 20 21 22 23 24 58 Load the Software and Documentation CD into your CD drive Open the CD and select the required language if necessary Select the Drivers folder Select the Mac folder Select the folder containing the drivers for your Mac OS version Select the machine model dmg file Select the machine model pkg file The Welcome to the Installer dialog box appears Select Continue Select Continue and then Agree to accept the License Agreement Select the Volume if necessary where you want to install the printer Select Continue Select the Install button Select the Close button Select the Printer Setup Utility on the Dock Select the Hard Drive icon on the Desktop Select Applications Select Utilities Select Printer Setup Utility To add a new printer select e Add Or e Printers menu then Add Printer Select IP Printing from the top menu Select Internet Protocol Printing or LPD LPR Printing from the next menu Enter the IP Address of the printer Enter the Print Queue Name You may leave this blank Select Xerox from the Printer Model list Xerox Phaser 3320DN 3320DNI System Administrator Guide Apple Mac 25 Select your Printer Model from the list 26 Select Add
75. net e WSD e SLP e UPnP e mDNS e SNMP e Outgoing Mail Server SMTP e Wireless Xerox Phaser 3320DN 3320DNI 89 System Administrator Guide Properties e Restore Default 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties oo a ma S In the Network Settings link select the General link General The General page allows you to set the Ethernet Speed and view the device MAC address For instructions on how to set the Ethernet Speed refer to Setting the Ethernet Speed Using Internet Services on page 20 TCP IP The TCP IPv4 and TCP IPv6 pages allow you to configure the TCP IP settings on the device For instructions refer to Network Installation on page 23 Raw TCP IP LPR IPP The Raw TCP IP LPR IPP page allows you to configure the Raw TCP IP Port 9100 LPR Line Printer Remote and IPP Internet Printing Protocol settings on the device For instructions refer to Windows Printing on page 49 Telnet The Telnet page allows you to configure Telnet settings on the device 1 Inthe Network Settings link select the Telnet link 2 Select Enable to enable the Telnet Protocol 3 Enter the required information to configure the following settings e Port Number e Login ID e Password 4 Select Apply to save
76. ng systems e Windows e Windows 2000 e Windows XP e Windows Server 2003 e Windows Vista e Windows Server 2008 e Windows 7 e Windows 2008 Server R2 e Macintosh e Mac OS X 10 3 10 4 e MacOS X 10 5 e Mac OS X 10 6 e Mac OS X 10 7 e Linux e Unix 38 Xerox Phaser 3320DN 3320DNI System Administrator Guide Windows Installing Driver Windows Installing Driver You can install the printer software using the typical or the custom method The steps below are recommended for most users who use a machine that is directly connected to a workstation All components necessary for machine operation will be installed Information Checklist Before starting please ensure that the following items are available and or the tasks have been performed e Make sure that the machine is connected to your computer and powered on e If the New Hardware Wizard window appears during the installation procedure select in the upper right corner of the box to close the window or select Cancel Procedure 1 Insert the supplied Software and Documentation CD into your CD ROM drive The Software and Documentation CD runs automatically and the installation window displays a If the installation window does not appear e Select Start and then Run e Type X Setup exe replacing X with the letter which represents your drive Select OK e If you use Windows Vista Windows 7 or Windows 2008 Server R2 select Start gt All programs gt Accessorie
77. or disable a control check or uncheck the box in the Firmware Upgrde Physical Ports and Network Protocols areas e For LPR LPD Protocol enter the required port number The default is 515 e For Raw TCP IP Printing Protocol enter the required port number The default is 9100 Click Apply to save the changes Restart Device The Restart Device screen allows you to reboot the machine remotely from your desktop ee ee Se Note When the machine is restarted the Network Controller will take some time to restart The network connectivity will be unavailable during this time At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select Properties If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the System Security link Select the Restart Device link in the directory tree To reboot the machine select the required Restart Now button The Do you really want to restart the device screen appears Click Yes The machine will reboot Internet Services may be unavailable for several minutes while the machine reboots Xerox Phaser 3320DN 3320DNI 63 System Administrator Guide Machine Digital Certificate Management Machine Digital Certificate Management The following topics are covered in this section e Overview on page 64 e Information Checklist on page 6
78. ord using the arrow buttons and press OK The screen will display Saved and the machine will reboot Enable 802 1X using Internet Services Authentication via TLS requires a Device Certificate to be configured or uploaded to the machine For instructions refer to Access the Machine Digital Certificate Management Screen on page 64 Authentication via PEAP and TLS requires a Root Certificate to be uploaded to the machine For instructions refer to Install Root Certificate on page 67 1 7 a T A N 10 11 12 76 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the Network Security link Select 802 1X in the directory tree The 802 1x Security page displays a For 802 1x Security check the Enable checkbox to enable b From the Authentication Methods area select one of the following methods e EAP MD5 e EAP MSCHAPv2 e PEAP e TLS If you select EAP MD5 EAP MSCHAPv2 or PEAP the Credentials option appears Enter the required details in the Username and Password fields If you select PEAP or TLS the Server Validation option appears Click the Select Certificate button and select the required root certificate to provide server validation If you select TLS the Device Valida
79. ouster aceredeaseanueseesedauguewsweseuesevere e qeeouewoueneuse 84 Nyl eens hehe hat cane oes eepee sans A on aeeee a eset asnsaeeeeseee 86 EG INOEINI COON erare rn rere quaseheee ESSEEN 88 INGEWOIK SELUINGS 052 5 5060505054640 44orussaadad oo54554 09 454644 EEEE 89 Y ea S damae arses ee ee eeese eres eres desanseceeadesse sone 92 DUD DOM E EE A T aoe ensee sss eteeeeeesceaoramorasoen ese tposesesuedeuseer 95 Ui 2 SIO UOMO ON 5 E E E EEEE EEE bes awee E 95 Firmware B Tels lele 6 0cn lt etacaesennacnetesd EE en asesureauiasaegadedaes 95 To Edit Contact Information Details lt 95 SUDO ONE dR ve eE E A eae oanns an ada nae eu eeeesseeeeeeeeewus 4 aaebeeeuee es 96 Software Upgrade ONGIVIEW sacccedcaecececesucaen sae saeeaseoeeeenneceeepesqees sees adnceeunesteosesaouseuase 98 When should I upgrade the software lt ccc cece eee eee n een e ee eees 98 Software Upgrade using Internet Services e ccc ccc cece eee eect een e eens 99 Irora on CHECKS 4 250 iene sa doentaenteesi4s45o5e5ecbeuanaosaeeeraenheneseobe 99 PIOCCCUING E EE EE sacs o oe ooo E E Fee a eee nes yee ye ese 99 Troubleshooting Problem Solving Procedure 0 ccc cee cnn nerro or e eee e eee e ene eeees 102 Nya 5 3 acu este A teens toga bese bese E bones e sr emeceeer ema awereueus ee 103 CONIMCCHIVIDY oe oe hese tee sees ae eee eee eseeoaceesesesieeieseuseoussoas 104 Appendix A Management Information Base MIB 0 ccc cece ect ennnen ernn ernn 107
80. peed Using Internet Services on page 20 Print a Configuration Report The Configuration Report details the machine software versions and network settings configured for the machine Print a Configuration Report at the Machine 1 Press the Menu button 2 Press the arrow buttons to scroll to Information and press OK 3 Press the arrow buttons to select Configuration and press OK Use the arrow buttons to select Yes and press OK The configuration report will print You can also print the Configuration Report using Internet Services Refer to Status on page 81 Install the Additional Memory Card Optional The machine supports memory expansion through the installation of an additional memory card Memory expansion is an option for the machine The machine has a dual in line memory module DIMM Use this memory module slot to install additional memory 1 Turn the machine off and unplug all cables from the machine 2 Grasp the control board cover and remove it 3 Remove the new memory module from its bag 16 Xerox Phaser 3320DN 3320DNI System Administrator Guide Machine Parts and Connection Ports Holding the memory module by the edges align the memory module on the slot at about a 30 degree tilt Make sure that the notches of the module and the grooves on the slot fit each other Note The notches and grooves illustrated may not match those on an actual memory module and its slot Press the memory module
81. provided by the user match the values stored in the printer e Digest this scheme requires the printer to authenticate the person sending the print job using a single checksum password scheme The printer only services the request if the name and password provided by the user match the values stored in the printer c If you have selected Basic or Digest select the Add button Enter the user name for the printer in the User Name field d Enter the password in the Password and Confirm Password fields 52 Xerox Phaser 3320DN 3320DNI System Administrator Guide 7 Windows Printing Select Apply to save the changes Install Printer Driver 1 Follow the steps below that are specific to your operating system Windows XP From your workstation a Select Start b Select Network Connections Windows 2000 2003 From your workstation a Select the My Network Places icon b Select Properties Windows 7 From your workstation a Select Start select Control Panel b Select Network and Internet c Select Network and Sharing Centre Go to step 4 Windows 2008 From your workstation a Select Start select Control Panel b Select Printers c Select File select Run as administrator Go to step 6 Select the Local Area Connection icon Select Properties Ensure that the Internet Protocol TCP IP protocol has been loaded and ensure the checkbox is checked For e Windows 2000 2003 select Settings then Pr
82. rvices screen again The Security warning will display Self signed certificates cause browsers to display messages which question the trust of the certificate Select the OK button to continue Edit or Delete a Certificate 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the Network Security link Select the Digital Certificate link The Certificate Management page displays with a list of the certificates installed on this machine ot oa SS oS o 8 Select the box next to the Friendly Name of the certificate that you want to edit or delete e Select the Edit button to edit the certificate Make the required changes and click Apply e Select the Delete button to delete the certificate and click Yes to confirm 68 Xerox Phaser 3320DN 3320DNI System Administrator Guide SNMP SNMP SNMP Simple Network Management Protocol settings can be configured via Internet Services 1 8 9 oe ei Se E At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Network Set
83. s gt Run Type X Setup exe replacing X with the letter which represents your drive and select OK b Ifthe AutoPlay window appears in Windows Vista Windows 7 or Windows 2008 Server R2 select Run Setup exe in the Install or run program field C In the User Account Control window select Continue or Yes 2 If necessary from the Select a language from the list below drop down menu select a preferred language and select Next 3 Inthe Select Installation Type window select Typical installation for a network printer and select Next The program will search the network for your machine Note If your machine is not already connected to the computer the Connect Device window will appear e Select the Printer Port for your machine e Select your machine in the Printer Name list and click Next e The program will install the printer driver files The Setup Completed message displays with the Pd like to print a test page checkbox If you choose to print a test page select the checkbox e Select Finish 4 Verify the test page prints at your machine Xerox Phaser 3320DN 3320DNI 39 System Administrator Guide Windows Installing Driver If the Printer Driver does not Work If the printer driver does not work properly uninstall the driver and reinstall it For windows follow the steps below to uninstall the driver 1 2 6 Make sure that the machine is connected to your computer and powered on From the Start m
84. s are covered in this chapter e Overview on page 80 e Status on page 81 e Jobs on page 82 e Print on page 83 e Properties on page 84 e Support on page 95 Xerox Phaser 3320DN 3320DNI 79 System Administrator Guide Overview Overview Internet Services uses the embedded HTTP Server on the machine This allows you to connect to the machine through a web browser to configure or change machine settings Enter the IP Address of the machine in the URL Universal Resource Locator field of a browser to access the Internet Services home page Information Checklist Before starting please ensure that the following items are available and or the tasks have been performed e The machine should be connected to the network with TCP IP enabled and configured e An existing operational workstation with TCP IP Internet or Intranet accessibility is required e HTTP Hyper Text Transfer Protocol should be enabled on the machine HTTP is enabled by default If you need to enable HTTP see Enable HTTP at the machine on page 80 Enable HTTP at the machine Hyper Text Transfer Protocol HTTP must be enabled on the machine in order to access the embedded web pages Note HTTP is enabled by default Press the Menu button Use the up down arrows to select Network Setup Enter the Administrator password The default is 1111 Refer to Entering a password on page 14 Use the arrow buttons to select HTTP Activate Use the arrow buttons to select On
85. s the printer name of the Xerox machine 14 Select Continue 15 Select Xerox in the Make menu 16 Select Continue 17 Select the correct driver in the Driver menu 18 Select Continue 19 The Printer Added Successfully message will appear Dynamic Addressing Procedure Follow the steps in Configure Dynamic IPv4 Addressing at the Machine on page 25 then return to this page IMPORTANT Highlight BOOTP in step 6 Create the Print Queue Follow the steps to Create the Print Queue on page 33 Linux LPR via PrintTool Static Addressing Information Checklist Before starting please ensure that the following item is available and or the task has been performed e Linux operating system that supports Print Tool Procedure 1 Follow the steps in Configure Static IPv4 Addressing at the Machine on page 24 then return to this page Create the Print Queue 2 Log in at the Linux Client as root in a terminal 3 Enter printtool 34 Xerox Phaser 3320DN 3320DNI System Administrator Guide Unix 4 The Red Hat Linux Print System Manager will launch 5 Select Add 6 The Adda Printer Entry window will appear 7 Select Remote Unix lpd Queue 8 Select OK 9 The Edit Remote Unix lpd Queue Entry window will appear 10 Enter the name of your Print Queue in the Names area 11 The Spool directory is the directory where print jobs are stored and is a subdirectory of var spool lpd Add the name of the print queu
86. s you may encounter with your printer e Problem Solving Procedure on page 102 e Printing on page 103 e Connectivity on page 104 Xerox Phaser 3320DN 3320DNI 101 System Administrator Guide Problem Solving Procedure Problem Solving Procedure This section enables you to identify the network related machine problems Use the following steps to identify and solve the problem If the problem is not network related refer to the User Guide for corrective action 1 Resolve any local printer problems first Perform the corrective action that is recommended by the User Guide Do not attempt to resolve a network problem if the local printer functions are not operating correctly Check that the machine has power and it is switched on Check that the network cable is connected to the machine Check that the network cable is connected to the workstation Check that the correct printer driver for the machine is selected at the workstation Check that the software application being used to send print jobs is set up correctly If printing is not available from a workstation re install a printer driver on the workstation oS et a w Call the local Xerox Welcome Center where a representative will assist in the diagnosis and solution of the problem 102 Xerox Phaser 3320DN 3320DNI System Administrator Guide Printing I cannot print to the machine The machine is printing slowly Printing Ensure that there are no network connectivi
87. sented in the MIB and CentreWare Internet Services This includes e mail addresses phone numbers and passwords as they are being entered If this presents a security concern Xerox recommends enabling the SNMPv3 and the IP Filtering security feature in order to control remote access to the device For SNMPv3 refer to SNMPv3 on page 71 and for IP Filtering refer to IP Filtering on page 73 Xerox Phaser 3320DN 3320DNI 107 System Administrator Guide 108 Xerox Phaser 3320DN 3320DNI System Administrator Guide Index Numerics 802 1X Enable 75 Overview 75 A Access CWIS 80 Access Internet Services 80 Add the Printer 50 Administrator Access 14 Administrator Accounts 62 Administrator Password Change 19 Appendix A 107 Apple Mac 58 TCP IP Install Printer Driver 58 TCP IP OSX 58 Arrow buttons 10 B Back button 10 BOOTP 25 Bypass Tray 12 Extension 12 Width Guides 12 C CentreWare Internet Services 18 79 Access CWIS 80 Enable HTTP 80 Overview 80 Print 83 Configuration Report 16 Configure Apple Mac Printer Driver 59 Solaris 2 x Client GUI Method 31 tty Method 31 Static Addressing 24 Unix Solaris Client 31 Configure Static IP Addressing 24 Connection Ports 12 Control Board Cover 12 Control Panel 10 12 Create Certificate Signing Request 65 Self Signed Certificate 65 Create a New Print Queue from your Workstation 49 CUPS 33 CWIS 18 79 D DHCP 25 Digital Cert
88. sh to run the Bourne shell 8 Enter the command lpadmin p queuename s hostname lp to modify the remote queuename 9 Enter Exit to exit the Bourne shell 10 Enter Exit to exit Super User mode 11 Test the queue created by entering the command lp d queuename etc hosts 12 Verify that the job prints at the machine tty Method 1 Enter su to access Super User mode 2 Enter sh to run the Bourne shell 3 Define the machine as a BSD style printer by entering the command lpsystem t bsd hostname Where hostname is the machine hostname from the etc hosts file 4 Create the queue by entering the command lpadmin p queuename s hostname T unknown I any where queuename is the name of the queue being created 5 Enter Exit to exit the Bourne shell Xerox Phaser 3320DN 3320DNI 31 System Administrator Guide Unix 6 Enter Exit to exit Super User mode 7 Test the queue created by entering the command lp d queuename etc hosts 8 Verify that the job prints at the machine SCO SCO UNIX workstations require specific installation steps to communicate with the machine The machines are BSD style UNIX printers whereas SCO is a System V style UNIX Information Checklist Before starting please ensure that the following items are available and or the tasks have been performed e Existing operational network utilizing the TCP IP protocol e Ensure that the machine is connected to the network e Static IP Address for the ma
89. ss of the machine from a command prompt window If you receive a reply the machine may be configured with a duplicate IP Address Unplug the Ethernet cable from the machine and ping the IP Address again If you still receive a reply re connect the Ethernet cable If you do not receive a reply when you ping the machine s IP Address check the network cables at the machine and the computer that you are using to ping the machine Configure the Xerox machine with an Ethernet speed that matches the speed set on your hub or switch Ensure that the Ethernet cable is correctly patched in at the hub switch Try a different Ethernet cable at the machine Check that other machines computers can communicate over the network Connectivity Incorrect IP Address In certain situations you may find the machine is configured with an incorrect IP Address or displays a network error There are several possible causes of this 1 When the machine boots up it discovers that it has been configured with an IP Address that is owned by another machine Solution Configure the machine with a unique IP Address 2 The machine cannot connect to the DHCP or BootP server The machine will use AutoIP to establish an address Solution Check the DHCP or BootP server works correctly Configure the printer with a static IP Address 3 The printer has an IP Address of 169 254 x x Solution The machine cannot connect to the DHCP or Boot
90. store the default wireless settings e WLAN Signal allows you to view the strength of the wireless connection 5 At the Wireless menu press the arrow buttons to select Wi Fi ON OFF and press OK Ensure that On is selected and press OK 6 Press the arrow buttons to select WPS Settings and press OK 7 Select Yes to apply the changes Configure Ethernet Settings The Ethernet interface will automatically detect the speed of your network The machine supports hub switch speeds of e Auto e 10M Full e 100M Full e 10M Half e 100M Half e 1 Giga Full Set the Ethernet speed on the machine to match the speed set on your hub or switch Setting the Ethernet Speed at the Machine 1 Press the Menu button Xerox Phaser 3320DN 3320DNI 15 System Administrator Guide Machine Parts and Connection Ports Press the arrow buttons to highlight Network Setup and press OK Enter the Administrator Password using the arrow buttons The default is 1111 Refer to Entering a password on page 14 Use the arrow buttons to scroll to Ethernet Speed and press OK Use the arrow buttons to select one of the following speeds e Automatic e 10 Mbps Half e 10 Mbps Full e 100 Mbps Half e 100 Mbps Full e 1 Gbps Full 6 Press OK The Please Reboot message displays To reboot the machine press the power switch off wait two seconds and press the power switch back on To set the Ethernet Speed using Internet Services refer to Setting the Ethernet S
91. support dynamic updates there is no need to enable DDNS Select Apply to save the changes Select OK when the acknowledgement message displays Note Enabling or disabling the TCP IPv6 protocol will take effect after the system is rebooted Enabling or disabling TCP IPv6 will impact other protocols for example LPR LPD SNMP Raw TCP IP Printing and DHCPv6 over TCP IPv6 Test Access 1 At your workstation open the Web browser and enter the TCP IP Address of the machine in the Address bar Press Enter If you use the domain name to specify the machine use the following format http myhost example com If you use the IP address to specify the machine use one of the following formats depending on your machine configuration An IPv6 address needs to be enclosed in square brackets IPv4 http Xxx xxx XXX XXX IPv6 http XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Note If you have changed the port number from the default port number 80 append the number to the Internet address as follows In the following examples the port number is 8080 Domain name http myhost example com 8080 IPv4 http xXxx xxx xXxx xxx 8080 Xerox Phaser 3320DN 3320DNI 27 System Administrator Guide TCP IP IPv6 http XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 8080 2 Verify that the home page of Internet Services is displayed The Internet Services installation process is now completed Note When your access to Internet Services is encrypt
92. t use the command install to reinstall the binaries Xerox Phaser 3320DN 3320DNI System Administrator Guide Sharing your Machine Locally Sharing your Machine Locally If a Host computer is directly connected to the machine with a USB cable and is also connected to the local network environment the client computer connected to the local network can use the shared machine through the host computer to print Follow the steps below to set up the computers to share your machine locally Windows Host Computer Setup 1 2 ot ee Install your printer driver Refer to Windows Installing Driver on page 39 From the Windows Start menu e For Windows 2000 select Settings gt Printers e For Windows XP 2003 select Printers and Faxes e For Windows 2008 Vista select Control Panel gt Hardware and Sound gt Printers e For Windows 7 select Devices and Printers e For Windows Server 2008 R2 select Control Panel gt Hardware gt Devices and Printers Select your printer icon e For Windows XP 2003 2008 Vista 7 select Printer Properties e For Windows Server 2008 R2 from the Context menus select the Printer properties Note If the Printer properties item has you can select other printer drivers connected with the selected printer Select the Sharing tab Check the Change Sharing Options checkbox Check the Share this printer checkbox Enter details in the Share Name field Select OK or Next Client Comput
93. t Login Click Properties In the Machine Settings link select the E mail Notification link Select the Enable checkbox to enable E mail Notification To create a new e mail notification in the Recipients amp Conditions area select Add The Add screen appears Enter the name of your recipient in the Name box Enter the E mail address es for the people that you want to be notified of the machine problems Multiple e mail addresses can be entered the e mail addresses must be separated by semi colons In the Notification area click the box next to Notification to be notified of all events or select the specific events that you want to be notified of e Consumable Shortage Warning e System Errors e Device Status e Firmware Upgrade Notification e Warn me when Admin Password is expired e Warn me when Admin Password has been changed e Security Settings Reset Some notifications require additional settings a If youselect Consumable Shortage Warning select Setting and enter the required setting for the Toner Level Select Apply b If you select Device Status select Setting and enter the required information for Notification Schedule and Reports to be attached in E mail Select Apply Select Apply to save the changes Network Settings The Network Settings screens allow you to set the properties for the following options e General which includes Ethernet Speed e TCP IPv4 e TCP IPv6 e Raw TCP IP LPR IPP e Tel
94. talling Driver on page 39 54 Xerox Phaser 3320DN 3320DNI System Administrator Guide Windows Printing USB Printing Information Checklist Before starting please ensure that the following items are available and or the tasks have been performed e A standard USB peripheral cable e A workstation or laptop that supports USB connectivity Procedure 1 Connect the USB cable from your computer to the USB port at the back of the machine 2 Insert the supplied Software and Documentation CD into your CD ROM drive The Software and Documentation CD runs automatically and the installation window displays a Ifthe installation window does not appear e Select Start and then Run e Type X Setup exe replacing X with the letter which represents your drive Select OK e If you use Windows Vista Windows 7 or Windows 2008 Server R2 select Start gt All programs gt Accessories gt Run Type X Setup exe replacing X with the letter which represents your drive and select OK b Ifthe AutoPlay window appears in Windows Vista Windows 7 or Windows 2008 Server R2 select Run Setup exe in the Install or run program field C In the User Account Control window select Continue or Yes 3 If necessary from the Select a language from the list below drop down menu select a preferred language and select Next 4 Inthe Select Installation Type window select Typical installation for a local printer and select Next The program
95. tandard 128MB Memory Standard Standard 256MB Additional Memory Expansion Optional Optional Wireless Enabled Standard Not Applicable Xerox Phaser 3320DN 3320DNI 9 System Administrator Guide Control Panel Overview Control Panel Overview Display Screen Displays the current machine status and prompts during an operation B Arrows The up down and left right arrows are used to scroll through the options available in the selected menu and to increase or decrease values o OK Confirms the selection on the screen Menu Enters Menu Mode and enables you to access options and settings ea Back Used to go back one level in the menu P Power Save Sends the machine into Power Save mode or Power Down Press the button again to restart the machine Stop Pressing the Stop button stops an operation at any time Status Wireless LED The color of the LEDs indicates the machine s current status For more information refer to the User Guide supplied with your machine Note The Wireless LED applies to the Phaser 3320DNI only 10 Xerox Phaser 3320DN 3320DNI System Administrator Guide Machine Connection This chapter shows you how to connect your machine to a network and configure the Ethernet settings and includes e Machine Parts and Connection Ports on page 12 e CentreWare Internet Services on page 18 Xerox Phaser 3320DN 3320DNI 11 System Administrator Guide Machine Parts and Connection Ports Ma
96. ted to the network Procedure Installation via DHCP Dynamic Host Configuration Protocol DHCP is enabled on the machine by default If the machine is connected to the network the TCP IP information will be configured when the machine is powered on and no further configuration is required 1 Print a Configuration Report to verify that the information was assigned correctly Refer to Print a Configuration Report on page 16 Installation via BOOTP or DHCP Ensure your machine is connected to the network with Ethernet cabling 1 Press the Menu button on the control panel 2 Use the arrow buttons to scroll to Network Setup press OK 3 Enter the Administrator Password using the arrow buttons The default is 1111 Refer to Entering a password on page 14 Press the OK button Press the arrow buttons to scroll to TCP IP IPv4 press OK Press the arrow buttons to select DHCP press OK ey et SS The Saved screen will display and return to the Network Setup menu Xerox Phaser 3320DN 3320DNI 25 System Administrator Guide TCP IP Configure TCP IP Settings using Internet Services IPv4 1 2 Press Enter 3 Select Properties 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login 5 Click Properties 6 Inthe Network Settings link select TCP IPv4 from the directory tree The TCP IPv4 page displays 7 Inthe Assign IPv4 Address menu select Automatically or Manually 8 If Manually
97. the settings WSD The WSD page allows you to enable the WSD protocol on the device 1 Inthe Network Settings link select the WSD link 2 Select Enable to enable the WSD Protocol 3 Select Apply to save the settings 90 Xerox Phaser 3320DN 3320DNI System Administrator Guide Properties SLP The SLP page allows you to configure the SLP protocol Service Location Protocol on the device 1 Inthe Network Settings link select the SLP link 2 Select Enable to enable the SLP Protocol 3 Enter the required information to configure the following settings e Scope 1 2 and 3 e Message Type e Multicast Radius e Registration Lifetime 4 Select Apply to save the settings UPnP The UPnP page allows you to configure the SSDP protocol Simple Service Discovery Protocol on the device 1 Inthe Network Settings link select the UPnP link 2 Select Enable to enable the SSDP Protocol 3 Enter the required information for SSDP TTL 4 Select Apply to save the settings mDNS The mDNS page allows you to enable the MDNS protocol Multicast DNS on the device This protocol is used in Bonjour formerly Rendezvous from Apple 1 Inthe Network Settings link select the mDNS link 2 Select Enable to enable the mDNS Protocol 3 Select Apply to save the settings SNMP The SNMP page allows you to configure the SNMP Simple Network Management Protocol v1 v2 and v3 settings on the device For instructions refer to SNMP on page 69
98. thm displays Select Apply to save the changes 10 Select OK when the acknowledgement message displays Xerox Phaser 3320DN 3320DNI 71 System Administrator Guide IP Sec IP Sec IP Sec IP Security is comprised of the IP Authentication Header and IP Encapsulating Security Payload protocols that secure IP communications at the network layer of the protocol stack using both authentication and data encryption techniques The ability to send IP Sec encrypted data to the printer is provided by the use of a public cryptographic key following a network negotiating session between the initiator client workstation and the responder printer or server To send encrypted data to the printer the workstation and the printer have to establish a Security Association with each other by verifying a matching password shared secret to each other If this authentication is successful a session public key will be used to send IP Sec encrypted data over the TCP IP network to the printer Providing additional security in the negotiating process SSL Secure Sockets Layer protocols are used to assure the identities of the communicating parties with digital signatures individualized checksums verifying data integrity precluding password guessing by network sniffers Enable IP Sec This procedure requires that you have a Shared Secret available IP Sec cannot be enabled until Secure Connection is enabled on the machine For instructions refer to Enabl
99. tings link select the SNMP link Select SNMPv1 v2 a Select the Enable checkbox to enable SNMPv1 v2 Protocol b Select the required Community Name from the list or click Add to add a new SNMP Community The Add pop up menu appears e Enter the required Name for the SNMP Community e Select the required Access Permission Select Apply to save the changes Select OK when the acknowledgement message displays SNMP Traps You can specify IPv4 Trap Destination Addresses oe le 5 6 From the SNMP page in the SNMP Traps area select Add In the Trap Destination Address area enter details in the IPv4 Address and Port Number fields In the Traps area enter the name in the TRAP Community Name field For Traps to be received check the boxes to select the following Traps e Printer Traps e Cold Start Generic Traps e Warm Start Generic Traps e Authentic Failure Traps Note When Authentication Failure Traps is enabled the machine will generate a trap for every SNMP request that is received by the machine which contains an invalid community name Select Apply to save the changes Select OK when the acknowledgement message displays To Edit Community Names or SNMP Traps 1 From the SNMP page in the Community Names or SNMP Traps area select the name or address you want to edit Select Edit Change the required options and select Apply to save the changes Xerox Phaser 3320DN 3320DNI 69 System Administrator Guide S
100. tion option appears Click the Select Certificate button and select the required certificate to provide device validation Select the Apply button to accept the changes Select OK when the acknowledgement message displays Xerox Phaser 3320DN 3320DNI System Administrator Guide Display Network Settings Display Network Settings The Display Network Settings feature allows you to control the network information that displays on the machine control panel 1 9 e aS SS wN At your workstation open the web browser and enter the IP Address of the machine in the Address Bar Press Enter Select the Properties icon If prompted enter the Administrator User Name admin and Password 1111 and select Login Click Properties In the Security link on the left hand side select the Network Security link Select Display Network Settings in the directory tree The Display Network Settings page displays In the Options area select one of the following options e Hide Network Information e Show IPV4 Address e Show HostName Select Apply to save the changes 10 Select OK when the acknowledgement message displays Xerox Phaser 3320DN 3320DNI 77 System Administrator Guide Display Network Settings 78 Xerox Phaser 3320DN 3320DNI System Administrator Guide CentreWare Internet Services This chapter explains how to enable and use the CentreWare Internet Services Internet Services feature of the machine The following topic
101. tton to accept the changes If prompted enter the Administrator User Name admin and Password 1111 and select OK If successful the Current Status area will display the message A CA Signed Certificate is established on this machine Follow the steps in Enable Secure Connection on page 67 Create a Certificate Signing Request 66 In the Install Create New Certificate area select Create Certificate Signing Request Select Next In the Certificate Signing Request CSR area a Enter a Friendly Name to identify the request b Inthe 2 Letter Country Code field enter the Country Code that represents the country in which the machine is located The country code must be entered as a two character ISO 3166 country code C If required enter details in the following fields e State Province Name e Locality Name e Organization Name e Organization Unit Information entered for these options should describe the machine as per the X500 directory scheme but can be any value which is meaningful to the customer to identify the machine Note The Common Name is taken from the machine s IP Address Host Name and Domain Name d Enter the E mail Address of the Administrator who is responsible for the secure management of the machine Click Next Select the Apply button to accept the changes If prompted enter the Administrator User Name admin and Password 1111 and select Login The Certificate Signing Request CSR form will appe
102. ty problems with the Xerox machine Print a Test Page from the Xerox printer driver to the machine to verify connectivity Ensure that the print server is functional Print a Configuration Report at the Xerox machine to ensure that the network address information is correctly configured See Print a Configuration Report on page 16 Ensure that the correct printer driver is installed on the User s workstation Configure the Xerox machine with an Ethernet speed that matches the speed set on your hub or switch Ensure that the correct printer driver is installed on the User s workstation Xerox Phaser 3320DN 3320DNI 103 System Administrator Guide Connectivity Connectivity The machine is not available on the network Network Connectivity 1 Print a Configuration Report at the machine to ensure that the network address information is correctly configured See Print a Configuration Report on page 16 Connect to the machine s IP address from a web browser to check connectivity Ensure that the machine is configured with an Ethernet speed that matches your hub or switch Ensure that the machine s Ethernet cable is correctly patched in at the hub switch Ensure that the machine s Ethernet cable is functioning Ensure that other computers on your network can communicate The machine has an incorrect IP Address Test TCP IP Connectivity 1 104 Xerox Phaser 3320DN 3320DNI System Administrator Guide Ping the addre
103. uide Linux Installing Drivers 4 Select the Printer Setting Utility package and extract the package 5 Select cdroot gt Linux gt psu gt install sh If the Printer Driver does not Work Properly uninstall the driver and reinstall it Follow the steps below to uninstall the driver for Linux 1 Make sure that the machine is connected to your computer and powered on 2 When the Administrator Login window appears type in root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your system administrator 3 Select the icon at the bottom of the desktop When the Terminal screen appears type in root localhost root cd opt Xerox mfp uninstall root localhost uninstall uninstall sh Select Uninstall 5 Select Next Select Finish 44 Xerox Phaser 3320DN 3320DNI System Administrator Guide Unix Installing Drivers Unix Installing Drivers Unix printer drivers are located on the Software and Documentation CD delivered with your machine To use the Unix printer driver you need to install the Unix printer driver package first then set up the printer The installation procedure is common for all variants of Unix OS mentioned Procedure for Installing the Unix Driver Package 1 Make sure that the machine is connected to your computer and powered on 2 Acquire root privileges SU 3 Copy the appropriate driver arch
104. web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Properties icon 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login 5 Click Properties 6 Inthe Machine Settings link select the System link 7 Select Setup The General page displays 8 Inthe Host Name Location Contact Xerox Asset Tag Number and Customer Asset Tag Number areas enter the required information for the device 9 Select the required language from the Language drop down menu 10 Select the required emulation from the Emulation drop down menu 11 From the Power Save drop down menu select the required time for the machine to enter power save mode 12 Select the required options for the Power Save Wakeup Event 13 Select the required options for e Altitude Adjustment e Toner Low Alert e Toner Save e Line Termination e Job Timeout 14 Select Apply to save the changes 15 Select OK when the acknowledgement message displays Earth Smart The Earth Smart feature allows you to configure options to decrease the amount of energy and paper used in the printing process and displays a visual representation of savings made Configure Earth Smart Settings oe TS a In the Machine Settings link select the System link Select Earth Smart Select Settings The Default Mode page displays Select the required option e Select On to enable Earth Smart e Select On forced to enter a 4
105. work File and Print Services Select Details m HD G G Check the Print Services for Unix checkbox If Print Services for Unix is not installed refer to instructions from Microsoft to install this service When you are finished return to this page Select the OK button Xerox Phaser 3320DN 3320DNI 49 System Administrator Guide Windows Printing 6 le 8 Select the Next button Select the Finish button Close the Add Remove Programs window Windows Vista ae e Select Start gt Control Panel gt Program and select Programs and Features Select Turn Windows Features on and off In the Windows Features window expand the Print Services menu Check the LPR Port Monitor checkbox to enable the service Select the OK button Your computer may need to restart Windows 7 m A a a a Select Start select Control Panel Select Hardware and Sound select Programs Select Programs and Features Select Turn Windows Features on and off from the menu on the left A Windows Features dialog displays Select the sign for Printer and Document Services Check the box for LPR Port Monitor to enable the service Select the OK button Your computer may need to restart Windows 2008 Select Start select Administrative Tools Select Print Management Select the sign for Print Servers Select the print server to which you want to add the printer and select Add Printer Check the box for LPR Port Monitor to en

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