Home

Xerox Nuvera 200/288/314 EA User's Manual

Contents

1. Export and purge Accounting log Operators or Administrators can export the log manually and then purge This will remove the status and the log will then be populated again as jobs run 28 Foreign Interface FDI Hints amp Tips Subtopic CQ Description and Recommended Action Accumulator device timed out 24082 After a Jam the operator must re enter their account number on the Auditron Accumulator in order to continue their job if the accumulator device times out before the operator clears the jam This is working as expected and can be avoided by increasing the accumulator timeout or disabling it altogether Note the machine is disabled correctly when this log out occurs Deleting jobs 22040 Foreign Device has an inherent problem crediting when a job is deleted directly from the queue as DocuSP is unable to inform PSIP of this occurrence Do not delete jobs controlled by the Foreign Interface Device directly from the queue Allow the Cancel Job Timer to delete them when it expires Multi Up jobs 24914 Multi Up print jobs controlled by the Foreign Device Interface cannot be charged a premium or double counted Wizard messages covered 31237 Status messages from the Foreign Device Configuration Wizard can be covered by other messages on the DocuSP main screen To prevent this when installing or changing the configuration of a Foreign Device the system s
2. Stacker Limits dialog accessible via the Printer Manager pathway on the Stacking tab Using All the Adjustments Affecting the BFM Note Perform the actions adjustments in the order in which they appear in this table Action Adjustment When to Adjust When to change Stacking limit 1 in Printer Manager Stacking tab right click on a Finisher e To create more convenient stacks for unloading e To compensate for curl build up on large stacks e As needed per job and operator requirements Automatic Image Permanence for All Stock 2 Weights in User Diagnostics System Optimizations e Use as default to achieve optimum fuse fix and minimum curl in output e Turn off to achieve maximum output productivity when running mixed weight papers Print Engine Decurler Adjustment Manual dial inside the right front door of the Print Engine If the Sheet Enhancement Module is not present e Flat paper gives best performance in BFM e Start with O for 2 sided output e Start with 4 for 1 sided output e As decurler wears increase this number for each 33 Sheet flatness adjustment in Printer Adjust sheet flatness If the Sheet Enhancement Module is present e Flat paper gives best performance in BFM Set Print Engine decurler to minimum engagement Set sheet flatness adjustment to the positive side of the scale e Reduce if down curl is causing jams in t
3. 29850 The DS5000 becomes inoperable due to keyboard lockup after a jam in the entrance of the DS5000 if FTM is cleared before the DS5000 POPO required Caveat Turn off DS5000 cycle up feature or clear system from the right to the left and drop DS5000 tray first Duplicate sheets 31302 When switching from stacking in the right stacker to the left stacker the DS5000 s do not send the Sheet Delivered for all sheets in the vicinity of the switch thus when there is a pause in printing i e upstream jam skipped pitches or any cycle down a duplicate page could be delivered when printing resumes When this problem occurs the system will declare fault codes 12 3210 Sheet Delivery Signal S3 was not received within the allowed time interval and without fault line being raised by 3rd Party device and 12 3200 FTM detected an External DFA Device Fault Jamming with lightweight papers Lightweight papers can cause degraded performance jam rate to stacking performance Hint Check for excessive paper curl adjust decurler as needed Other recommendations include Check 1 orientation in feeder loading flip stack Run in rotated mode Avoid lt 60 GSM 16 Use good quality paper Job integrity 29898 Dual DS5000 configuration Last sheet not delivered to finisher 2 stack when finisher 2 is full and the system switches to finisher 1 closest to machine and the system continues printing to fi
4. User Interface Hints amp Tips Subtopic CQ Description and Recommended Actions Copying 31716 If you are copying moving a job ticket file and it s associated file pdf tif moving job ps from Saved Jobs to a UNIX File System directory you may receive a ticket file dialog box that says Cannot move saved job However if you hit OK you will see that the files are successfully moved To prevent this message from appearing select only the job ticket file and the associated file will automatically be copied moved with it File type 17560 The system is case sensitive when using file type filters in Print from File filters Example The PostScript filter will only display files with a ps extension and not those with a PS extension Minimize 13723 Pressing the Open button on the system s keyboard minimizes the User restore User Interface to icon size Double click on the icon to restore the User Interface to Interface full size Mouse CQ3574 Mouse movement is too sensitive movement 8 Mouse CQ3061 No video Driver in OS causes Mouse pause pauses 7 Mouse 1 Select Setup Security Profiles Set Security to None Select Shutdown speed setup 2 3 Restart the machine for Security to take effect Right click on the desktop and select the Applications sub menu Select the Applications Manager option under the applications sub menu Double click on the Desktop Controls Double click on t
5. joeVP Connectivity Hardware Ethernet Subtopic CQ Description and Recommended Action Ethernet 23214 If using a Gigabit Ethernet connection use AUTO speed setting in Network Config The 1000 speed setting does not work AUTO is the default DHCP BOOTP Subtopic CQ Description and Recommended Action BOOTP 08912 BOOTP is not supported DHCP CQ32547 If the machine will not initialize the DocuSP GUI and the device is in DHCP mode make sure the cable is plugged in and or a DHCP server is available Reboot in both cases when they are fixed DHCP 30541 If a device is switched from DHCP to static mode and WINS is enabled the WINS entry on the WINS server for the pervious DHCP address needs to be deleted You may experience printing problems from clients that use hostnames in their printer configurations if this is not done DNS DDNS Subtopic CQ Description and Recommended Action DNS entry 32234 You may have a problem with the DNS entry for the device when DDNS problem is enabled and you switch from DHCP mode to STATIC NetWare and 25646 NetWare and Linux DHCP servers cannot make Dynamic DNS DDNS Linux DHCP updates on behalf of the DocuSP system This happens when the device servers is DHCP and DNS enabled and the DHCP server is configured to make the DNS updates on behalf of the device Workaround Enable DDNS on the device its
6. In the Nuvera Print Driver Paper Output tab Set Paper Size to size of the job 8 5x11 Select booklet fold if you want it Image Options tab Set Margins None Layout Watermark tab Page Layout Booklet Layout Check Fit to New Paper Size and set it to output paper size 11x17 Suppressing default margins 13932 The default behavior in the print drivers is to impose a 4mm margin on all four edges and some applications scale the output to fit within that margin This prevents image loss due to edge cropping in the Print Engine In some cases this may not be the desired behavior for example when printing scanned images or when output scale is critical If the default margins are not desired they can be suppressed by choosing a Margins setting of None in the Image Options tab in the print driver 24 Other Subtopic CQ Description and Recommended Action Booklet Layout 28048 You will not be able to use Booklet Layout with an Encrypted or Password Protected PDF using the print driver To workaround this send the PDF directly to DocuSP using one of the web submission tools or LPR and hold it At DocuSP program the Booklet Layout option and release the job The job will print in booklet form Imposition in print driver 10747 The imposition features in the print drivers offer slightly different options and produce different output from the imposition features available in the Print
7. This is just a display issue Percent complete 26586 For very long jobs the percent complete indicator may not be correct indicator Use the Pages Printed indicator to monitor job progress against the known size of the job Print to File with 24618 If you want to Print To File a PS or PDF job with DocuTech Emulation DocuTech enabled select a save type of PDF You will then be able to reprint the emulation job with DocuTech Emulation enabled and the job will print as expected Staple print with 20726 If you want to staple print a job that requires two sizes of SEF stocks two stock sizes and one of them is also loaded LEF program both the stocks that you want to use with the same custom Type When sending the job select the custom Type and the job will use the correct paper and staple If you do not do this the job will fault because it will attempt to use LEF paper and won t be able to staple Tab job 22918 When submitting a landscape job that contains tabs running across the landscape with top enable the 180 rotate option to get the proper orientation of the tabs at top image on the tabs When paper runs 35440 When printing a job if it runs out of paper do not restart shutdown the out do not restart machine If you do the job may resume on the wrong orientation paper or shut down Example If your job was printing on Letter LEF and ran out the system was restarted the job may resume printing on Letter SEF As a work aroun
8. are trademarks of Sun Microsystems Linux is a registered trademark of Linus Torvalds Red Hat is a registered trademark of Redhat Inc Mandrake and Linux Mandrake are trademarks of MandrakeSoft CUPS is a trademark of Easy Software Products VIPP Variable data Intelligent PostScript Printware is a registered trademark of Xerox Corporation DocuTech DocuSP DigiPath and CentreWare are registered trademarks of Xerox Corporation XEROX Xerox Nuvera FreeFlow The Document Company and the digital X are trademarks of Xerox Corporation in the United States and or other countries Table of Contents INTOAUCIONA id A Ge dee vente bl cee teawedivnad dacdeteuscadaceeo vied 1 Software Versi S ou 1 New Capabilities for the 3 0 Software release ooommmmcccnnnccccnnncncccnnnanenenenannc crean errar cra 2 Issues resolved With this release ononnncccccnnnnnnanccnccnnnnnonnnnna cnn 3 System MINS Se TIPS dl dia das 4 Optimizing System PSMOmmane s asiatico rociar ici dade senapacdaaadeagas deleadtaganiotcdaaeinacnnse 4 General System PAINS A TIOS iia date 6 CD Media Selection A AA es 8 Tab media for use with Tabs MOde ooooooooocnccccococooonccononnnnnnnnnnnnn nn nn nnn cnn 8 User Interface Hints amp Tips iii A E ie 10 Remote Services Now a licensed feature ooononncoconnccnnnccnnnnncnanencnnnennnnnnnnnn re rnn nn rannnanas 10 CDS iaa 11 A henaestsdranats cer ece acta cess ei sat tnt ditt Sinks did
9. documentation for information on how to configure the domain controller to act as a reliable NTP time source 23 Print Drivers Installation Subtopic CQ Description and Recommended Action New drivers 22921 When downloading a new version of the driver from Windows Update be aware that some features may not be supported in the current level of DocuSP software that you are running New drivers are made available when a new release of DocuSP is available Imaging Subtopic CQ Description and Recommended Action Booklet Layout To use Booklet Layout successfully set the body Paper Size to the size of the image Then turn Margins off in the Image Layout Tab to prevent 98 scaling Now go to the Layout Watermark tab and select Booklet Layout This will automatically select the 2 sided printing for the job Finally select the paper size you would like the output printed on in the Fit to New Paper Size list and then print the job PCL drivers 26202 If jobs take a long time to process when printing from PCL drivers change the Graphics Mode on the driver s Image Options tab from Vector to Raster then resend the job PDF Booklets Proper programming to create booklets using Adobe Acrobat PDF files To create an 11x17 folded booklet out of 8 5x11 size originals from PDF files program the job for 8 5x11 paper and use Fit to new Paper Size and choose 11x17 as follows
10. drive Offset recovery Offset Recovery is not supported There will be no offset on the output to indicate where the fault had occurred Offset with DFA Only offset by job boundary or set boundary is supported with the third party inline DFA finishing devices DFA devices do not support single page offsetting specified within the LCDS job or report Single page job or report will be offset IPDS Subtopic Description and Recommended Action Canceling IPDS jobs IPDS jobs cannot be deleted or canceled from the DocuSP Job Manager Instead it is necessary to cancel the current IPDS job using the Cancel Incoming Job button on the IPS Manager GUI If standard IPDS processing using the IPS Manager Cancel button is not able to complete or if there is some reason to clear the job from DocuSP without canceling it at the host the user may invoke the Restart IPDS Gateway feature from the IPS Manager to force DocuSP to cancel the job internally Note however that the host will continue trying to transmit the job after this operation unless the user also deletes the job from the host job queue DocuSP features not supported The following DocuSP features should not be applied to IPDS jobs Job Forwarding Save Jobs Proof Promote Preview Exception Pages Covers and Inserts Environments supported The Currently supported environments are Z OS MVS with PSF 0S400 with PSF AIX with InfoPrint
11. from File pathway on the machine Job submission with PCL drivers 26157 If you are unable to submit a job from Acrobat Reader using the PCL drivers either send the job with the PostScript drivers or use the WebUl or FFPM Landscape duplex options reversed 12945 When printing a landscape document using the PCL driver select the opposite duplexing option than the one you want 2 Sided Print and 2 Sided Print Flip on Short Edge are reversed This also breaks booklet layout for landscape jobs So to print a booklet using a landscape job send the job to DocuSP and hold it Program the Booklet Layout in the job properties and release it Nuvera drivers and XCAP import 22464 Nuvera drivers do not have the XCAP import capability The drivers must be manually configured using the driver properties PCL job classified as ineligible 10164 Any PCL job may be classified as ineligible if Resource Based Scheduling is enabled and the job requests a non default paper size e g legal and the printer default media e g letter is not loaded This is due to the fact that the scheduler cannot determine the paper sizes in the driver s Page Description Language PDL so it applies the queue default when scheduling the job Several possible workarounds include manually releasing the job turning off RBS select FIFO instead printing using a PostScript driver or loading the default media in the printer Similarl
12. have the name Letter 75 plain and size US Legal The recommended workaround is to leave the queue default stock name as Unspecified Printing Subtopic CQ Description and Recommended Action Job fault after 24707 If a job faults after moving it from one queue to another and the fault switching queues indicates something to the effect that queue attributes are corrupted and that a restart is required yet a restart does not solve the problem the cause is likely that the job s paper size is in conflict with the programming attributes of the queue For example the job may contain paper sizes that are not supported by the output destination programmed in the queue Landscape Right 34761 For Print and Save jobs if you are using the Landscape Right staple staple option option the saved ticket will show no staple When reprinting the job please be sure to change it back to Landscape Right Pass Through 38905 If you are using Pass Through Mode printing with the A2 Print Engine Mode and are printing simplex do not use 12 5 x 18 5 paper or you will get 08 1120 LE late to S1 faults on the A2 Print Engine PCL driver and 35886 DocuSP will display the queue default paper size for the paper size of paper size jobs sent from the PCL driver The same will happen for PS jobs sent using a custom paper size The job will print on the correct size paper in both cases
13. support A key capability is intelligent control of the fusing temperature to maintain optimal fuse fix performance for each paper that passes through the system This Automatic Image Permanence for All Stock Weights control AIP relies on accurate input of paper weight and type information so it is critical to properly enter these properties for each paper loaded in the machine In particular lighter weight papers will be over stressed if they re programmed with heavier weights Automatic Image Permanence for All Stock Weights is enabled by default and is accessible through User Diagnostics in the System Optimizations dialog You can turn off AIP in which case all media will be fused at a lower temperature optimal for lighter weight papers Then you can also select Heavy Weight Stock Jobs Enhanced Image Permanence in which case media will be fused at a higher temperature suitable for heavier media but the risk of curl on lighter weight media will result Note also that the BFM uses paper weight to optimize sheet in set registration and compiling operation Taking the time to properly program paper weight information when loading trays will result in optimum overall system performance and reliability Proper use of the Print Engine decurler is also very helpful It is recommended that you start with the decurler set to a value of 2 and only increase it one notch at a time as the decurler roll wears and you start to experience jamming in the decurler I
14. 0 sheets of 20 Ib paper The limit compiled sheets is determined automatically based on the paper properties When stapling the bin limit is equal to size of the stapled set The BFM will collect sheets in the compiler up to the lesser of the bin limit or size of a set and then will drop that collection set onto the stack below There is an array of 3 optical sensors that are used to determine if a successful drop has occurred At the occurrence of a set drop the set drop sensor array is checked When curl is present in sheets and building up as a stack accumulates typically one or two of the set drop fault sensors become blocked before all three become blocked As each set drop occurs the set drop array is checked and if only one or two of the sensors are blocked the system completes the next chunk set that is currently in progress it had already started before the drop completed and then schedules an orderly unload of the stacker at the next chunk set boundary In those cases the operator simply needs to unload the stacker discard nothing and the system resumes In dual BFM systems the job will automatically switch to the other available empty stacker and continue with no impact to productivity If at the time of the drop all sensors are blocked a 12 2505 set drop fault is declared In this case the operator will need to unload the stacker and then open the top transport clamshell and remove and discard any sheets in the compiler and any compi
15. 70 83 Multinational Drivers PS amp PCL Center Ware 6 xx Network Print Drivers for Xerox Nuvera 02 060 14 Windows driver version 5 20 0 0 Note The UI indicates DocuSP version 5 1 SP2 but the version 5 3 License file is required to run the release Note The print drivers included with the system do not support Microsoft Windows Vista Check the driver download page at www xerox com for future updates New Capabilities for the 3 0 software release The Following features are unique to the Xerox Nuvera 288 Digital Perfecting System A Sheet Enhancement Module has been added to configuration This is a mandatory module on the Xerox Nuvera 288 Digital Perfecting System and the Nuvera FX Production System A second print engine is added print engines A1 and A2 to produce 288 impressions per minute on 8 5x11 inch or A4 paper A new Pass Through Mode PTM allows one of the print engines to run This mode is selected in diagnostics There is no scanner module scanning is available only as part of the Xerox FreeFlow scanning solution The Xerox Nuvera 288 Digital Perfecting System uses EA Toner only A new Tab Optimization Mode is available and is selected from the Printer menu A new diagnostic routine Image Quality Matching dC965 has been added A Page Parallel RIP feature has been added The Following features which are supported on other Nuvera products are not supported on the Xerox Nuvera 288 Digital Per
16. 8 Do not use ALL numeric values as the TCP IP hostname Solaris does not support this and will cause the time date of the machine to be reset and all licensing disabled IP addresses 24065 Do not use IP addresses for this device in the following range 10 40 101 0 to 10 40 101 255 The printer uses this address range for internal communications WINS Subtopic Description and Recommended Action Broadcast mode Enabling WINS and without specifying a Primary or Secondary WINS server will cause the device to use broadcast mode WINS registration Support for WINS registration only Restore Defaults All or IP Defaults Only Subtopic CQ Description and Recommended Action Shutdown instead of reboot 18498 You must shutdown instead of reboot anytime you perform a Restore Defaults ALL or IP defaults only Operating Feature Hints amp Tips Printer Hints amp Tips Stock Subtopic CQ Description and Recommended Action Auto switching 40567 If Allow Duplicate Names is enabled on the system under System between stocks Preferences Stocks and Trays Stock Names select the Save As New Stock option when creating new stocks If you don t select Save As New Stock you run the risk of creating stocks with the same attributes which prevents auto switching between those stocks Cannot program 40566 Problem Unable
17. Hints and Tips XEROX 71028620 Xerox Nuvera 288 Digital Perfecting System Hints and TIPS Including Software 3 0 29 xx Release Notes Version 3 0 March 2 2007 The most recent version of this document can always be found in GSN Library 5187 Prepared by Xerox Corporation Global Knowledge amp Language Services Webster New York Microsoft is a registered trademark of Microsoft Corporation Windows NT Windows 95 Windows 98 Windows Me Windows 2000 and Windows XP are registered trademarks of Microsoft Corporation Active Directory is a registered trademark of Microsoft Corporation Internet Explorer is a copyright protected program of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Inc Netscape is a registered trademark of Netscape Communications Corporation Adobe and PostScript are registered trademarks of Adobe Systems Incorporated TIFF is a copyright of Adobe Systems Incorporated AppleTalk LaserWriter and Macintosh are trademarks of Apple Computer Inc PCL and HP GL are registered trademarks of Hewlett Packard Corporation WinZip is a registered trademark of Nico Mak Computing Incorporated Digi is a trademark of Digi International ACITS LPR Printing for Windows 95 is a copyright of the University of Texas at Austin VTAM is a registered trademark of IBM Corporation IPDS is a trademark of IBM Corporation Solaris and Java
18. Mac operating systems system software The workaround is to install Mac OS X 2 6 or higher the 1 4 1 version of Java Runtime Environment JRE and the Safari browser Then use Xerox Document Submission XDS Plus Job Submission Applet Programming custom stock size When programming custom stock size if the stock size programmed is out of range the warning message does not indicate the valid stock size range Workaround if possible program custom stock size at the Nuvera printer 27 DigiPath 4 1 Subtopic CQ Description and Recommended Action Adding the When adding the Nuvera printer select the corresponding name from Nuvera printer the Add Printer drop down list E g to add the Nuvera 120 DPS printer select the Xerox DocuTech 120 Pro To add the Nuvera 120 DC P printer select the Xerox DocuTech 120 C P Invalid Finishing 23520 There will be an Invalid Finishing option fault raised when submitting option fault DigiPath 4 1 jobs to the FTM when output top tray and finishing printer default Optimizing an When optimizing an image from the Scanner select the corresponding image from the name from the Optimized Image for drop down list E g to optimize the scanner image for the Nuvera 120 DPS printer select the Xerox DocuTech 120 Pro To optimize the image for the Nuvera 120 DC P printer select the Xerox DocuTech 120 C P Upgrade from Customers with Digi
19. Manager and Windows with InfoPrint Manager In addition the Emtex VIP Front End Processor FEP is supported but only for monochrome or highlight color data at this time Some other environments or FEPs may work successfully but interoperability cannot be guaranteed Image shift affects banners Image shift affects banners as well as application IPDS host banners are not distinguished from other application pages Avoidance Although they do not affect DocuSP banners queue and job based Image Shift and Alignment values apply to host banners just as they do to other application pages If host banners are shifted to an inappropriate position but other application data is printing correctly revise the host application so that both application data and banners can be positioned correctly on DocuSP without an added image shift or alignment value Importing DocuPrint IPS 7 x Input Groups and 8 x Virtual Printer Media Lists cannot be imported into DocuSP IPDS DocuSP IPDS Job Setups must be recreated IOCA Tile objects IOCA Tile objects which don t contain IOCA image does not work reliably Customer Action Avoid using above feature IPS Manager Printer Tray values IPS Manager Printer Tray values are not intended for editing Avoidance Do not attempt to edit values in the Printer Trays column of the IPS Manager Tray Bin Mappings tab Characters input into this column though allowed by the GUI have no ef
20. PDS Tray Bin Mappings dialog to display the latest mapping information Remote Workflow DocuSP Remote Workflow DRW does not support the IPS Manager Sample Current Job not supported Sample current job is not supported for IPDS jobs The IPDS host presumes full control over the job s output and this feature would cause incorrect page counts to be reported to the host The DocuSP GUI currently only supports this capability at the Printer Manager level and is not able to set this capability for individual jobs or queues Therefore the DocuSP GUI does not prevent selecting Sample Current Job However the request will not be honored for an IPDS job and no warning message will be provided Slow performance Performance may be slow for jobs requiring large amounts of image data especially when printing at 600 dpi Customer Action Schedule extra print time for jobs that require many large images or reduce the size and number of images required for an application Spooling mode not supported Spooling mode is not supported for IPDS jobs Ensure IPDS queues are set up for Streaming input Networking Connectivity Hints amp Tips AppleTalk Subtopic Description and Recommended Action AppleTalk printer name is queue name The AppleTalk printer name will be the device s Queue name The queue name is comprised of the device s hostname with VP added at the end Example
21. Path 4 0 who wish to print to the Nuvera printer DigiPath 4 0 should contact Xerox Service for a free upgrade to DigiPath 4 1 Accounting Subtopic CQ Description and Recommended Action Accounting log status The Accounting Log in DocuSP can contain from 400 to 1000 entries When this log becomes 80 full a status will appear that indicates this has happened When the system reaches this state a fault is declared and logged in the system logs After the 80 level is reached each job that is run will cause another fault The status can be cleared by exporting or purging the log from the Administration menu Faults will not occur if the log is routinely purged or exported This is normal operation for the system If the operator takes no action the log files can fill and make local and remote troubleshooting more difficult Accounting information will be overwritten if the log is allowed to completely fill The Accounting function has several capabilities that will prevent this from happening Automatic log export The Accounting Log can be automatically exported when it reaches the 80 level This feature can be configured from the Accounting function under the Administration menu The exported file will be automatically named and the purge done With this feature enabled the status message and subsequent fault should not occur Disable Accounting Accounting can be disabled and no information is recorded about any jobs
22. acd dnc aaa E A OE a 11 Networking Connectivity Hints amp TipS ccccssseeeeesesseeeeeeeeeeeeeneeeeeeeesseeeeeeeeseeeeeeesseneeneeeees 14 AN 14 Connectivity Hardware Ethernet saci cosita dd a t Menthe 14 DH CP BOO TPP soii A 14 ONS IDDONS tii a lares 14 HTTPAWED SORVICOS aci ondaa oecncds an cada E E 15 NM ost cele aa EEEE 15 A atten leds htadestatd oni E th alee Ades NE O E E ede he adc hanaohanda ales seine 16 A E E hs tan ba Gentil Nanas Umanihts ads cea 16 Restore Defaults All or IP Defaults Only 0 0 00 ee ceeeeccnce cee eeeeeeeeeseneeceeeeeeeeeseseeeeeeeeee tennessee 16 Operating Feature Hints amp TipS ccccsssecccesseeeeeeeeeeeeeeeeeseeeeeesseeneeseeeeneeeeeeseeeeeenseeneeeenseeneeees 17 PrintermFints Bc St id A AT 17 SLOCK ats ede e e tame all ed 17 PRINUING 2 350 nda aaa dai EA 17 IMPOSITION scree 2s eonde seam o e oe ded e ein de a a 18 Background FOME ici A TE E 19 Finishing kesni E 19 BFM Plus BEM citar asada A 19 12 2505 Faults zian a a aet a iaa techs a a ceeds A aaa e aaa aa a aA a a rece baa 21 PA E EE Rea A A A 22 OHer A 23 SS SCENT ad coe ce os ei aa a a bas A a aaar Ea Aa aaa EAE AA aE ERATI dame 23 dLE DIANTE E alada A 24 Installation aa eel ee ne aes tds ete aaa ee 24 OOO A seid oe alee Aaa eeu ds 24 OaE bch E A le eee ei eae 25 Print Submission Tools Hints amp TipS ooocccccccicicnconononnnenineninoninnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnneniness 27 EreeFlow Print Manager IPP Dodo a
23. ations The 5 areas on the Purge BFM include 1 The top left cover swings up to left for jam clearance Area 1 is located here 2 The top right cover swings up to right for jam clearance Areas 2a and 2b are located here 3 The top cover swings up from front to back for jam clearance Area 3 is located here 4 The front door is used for unloading paper 5 The staple door is used to replace staples and clearing any staple problems The 7 areas on the Bypass BFM include 1 The top left cover swings up to left for jam clearance Area 1 is located here 2 The Bypass Top Cover Lifts from the handle on top Area 4 is located here 3 The Bypass Main Cover Lifts from a handle in front Button pushes like a car door to open Areas 2a and 2b are located here The Top Main Cover swings up from front to back for jam clearance Area 3 is located here The front door is used for unloading paper The staple door is used to replace staples and clearing any staple problems Ale Os A The IM Module front door opens from the right and pulls forward Areas 5a and 5b are located here Opening the front door can be accomplished in 2 ways 1 Push the Unload button on the front door The LED will be blinking slowly green while the stacker lowers The LED will blink quickly when the door is ready to open Only pull on the door when the LED is blinking quickly 2 Using the UI Choose Unload button top right on Ul If
24. d disable any trays of the wrong orientation before the restart shutdown or fill the correct tray before the restart power up completes Imposition Subtopic CQ Description and Recommended Action Job Forwarding 30531 When forwarding jobs that contain Imposition Annotation programming the Imposition Annotation programming will not be forwarded with the job No support for 34780 DocuSP Imposition does not support PDF annotations The job will print PDF annotation without the annotation after the imposition is applied Queue for 11189 DocuSP supports automatic creation of Signature Booklets and other imposition multi up imposition formats This can be done from any Print job in the active or inactive job list or from the Print from File pathway This is supported for jobs submitted from print drivers and from print ready print submission tools such as FFPM and the WebUI Suggested workflow for creating such jobs is to do one of the following 1 Hold the job and reprogram it to perform the desired imposition 2 Setup a queue with the default Layout set to the desired imposition Submit the job directly to that queue and the imposition will be applied to the job 18 Background Forms Subtopic CQ Description and Recommended Action Image alignment 32842 Program the image alignment for background forms opposite negative of what you want printed For example if you want 2mm and 3mm in the horizontal an
25. d vertical directions program 2mm and 3mm respectively Image Shift 28889 When using the Image Shift option with a job that also uses a Background Form both the data portion and the background form will be shifted by the Image Shift values Offset with LEF 28890 and SEF Background forms are saved with a slight offset depending on whether the media for the form was loaded as long edge feed LEF or short edge feed SEF at the time of creation If the LEF paper was loaded the form should only be used with LEF jobs If a SEF job is used with the form there will be a slight misalignment of about 1 8 of an inch To work around this save the form after disabling all LEF trays that contain the media that the form needs and program a tray with the SEF version of the media This form can be used for your SEF prints and there will not be any misalignment with the form and the data Saving to and 30008 Background Forms can be saved to CD but a Background Form cannot importing from be used directly from a CD The background must be imported from the CD CD into the Background Form Repository using the Background Form Manager and then it will be available for use Supported job 34131 The only job programming settings that can be applied to a background programming form are Imposition Annotation and form programming If you save the form with other programming such as image shift and special pages the Sample Backgr
26. da 27 internet Services TIP da tt it 27 DigiPath4 A a ote e in 28 ACCOUNNG ata ii 28 Foreign Interface FDI Hints amp Tips ccceeeeeeesccceeeceeeeeseneedeseceteeeeereseeeenceneeeesteseseeecen 29 Appendix Bi ua do 30 OptimiZe BEM performante paten aclare aa gatawads eBgchuedeataaetiravasanvens 30 Compiling and Stacking principles Of operation 0 ccccececeecececeeeeeeeececaeceeeeeeesecenaeeeeeeeeeeseesnaees 30 Control the stacking limit e ado Meat re S e 31 Improve stacking quality and BFM reliability through management of paper curl n se 31 Improve stacking quality and performance through BFM optimization ccceceeseeeeeseeeeeeeeees 32 Using All the Adjustments Affecting the BFM o E sain alts tl Io 33 BFM Front door and Covers Operations coccccccccncccnnccnnccnnnnnnnnnnnnnnnnnnnnnnonononnnnnnnnnnnnnnnnnnnnnnss 35 Introduction This Hints amp Tips document is a guide to the known operating limitations of the Xerox Nuvera 288 Digital Perfecting System The information presented in this document consists of the following e Software Release version numbers e Overall System Hints amp Tips e Networking Connectivity Hints amp Tips e Operating Feature Hints amp Tips Software Versions This document corresponds to the following software versions DocuSP Tigris software CP 5370 73 MK 3 0 29 0x IPDS CP 5370 73 DocuSP Remote Workflow CP 5364 52 English CP 53
27. de of the last page unless there is special pages programming If the job requires special pages programming use the Pages to Print option and select 1 Number of Pages for the range to get the job to print without the extra blank page at the end Time to print a 26095 Printing a PDF from Adobe Reader using the Windows 2000 PS drivers PDF may take a while to send If the time it takes to submit the job is too long submit the PDF directly using the WebUl or FFPM 26 Print Submission Tools Hints amp Tips FreeFlow Print Manager IPP Subtopic CQ Description and Recommended Action FFPM and Selecting Cancel from FreeFlow Print Manager while a job is being canceling job submitted to the system does not completely cancel the job The submission workaround is Delete the canceled job at the printer which appears in the Completed Jobs list as completed with errors FFPM and job ticket attributes for custom stock Hint to avoid confusion when using the FreeFlow Print Manager application to specify job ticket attributes for custom stock The workaround is from FreeFlow Print Manager when you are adding a custom stock you should connect to the target printer and in Job Setup use the Stock pull down menu rather than the Stocks button and select New The window will limit the selection of the stock attributes to those that are settable for the connected printer You should be cautious when usi
28. e with Tabs mode The 288 Perfecting System Tabs mode will support the Xerox tab media listed in the following tables If the customer uses tabs other than those listed below results are questionable US Tab Stock All 9 x 11 inches Type Weight Bank Color Single Straight Single Reverse Double Reverse Xerox Tabs 90 3 White 3R5422 3R5420 4 White 3R5426 5 White 3R4417 3R4415 3R4405 Blue 3R5312 3R5308 3R5306 Gray 3R5322 3R5320 Ivory 3R5316 8 White 3R5713 3R5711 110 5 White 3R5717 Saver Tabs 90 5 White 3R12325 3R12175 3R12173 Plastic 90 5 Clear 3R5709 3R5520 3R5518 Reinforced Red 3R5689 Blue 3R5693 Rainbo 3R5650 W Ring Tuff 90 5 White Tabs Xpressions 60 5 White 3R12368 3R12366 Tabs RX Tab Stock All 223 x 297 millimeters A4 based Type Weight Bank Color Single Straight Single Reverse Double Reverse Standard 160 3 White 3R90871 Tabs 4 White 3R90872 5 White 3R91012 3R90873 3R90957 Rainbo 3R91025 3R90878 3R90947 Ww 6 White 3R91013 3R91000 Rainbo 3R93992 3R91391 Ww 8 Rainbo 3R93990 Ww 9 Rainbo 3R93993 Ww 10 White 3R91014 3R91001 3R90901 Gray 3R91023 Rainbo 3R91390 3R93988 Ww 12 White 3R91015 3R91002 Rainbo 3R93987 Ww Laminated 160 5 White 3R97229 Tabs Rainbo 3R97234 3R97233 Ww 10 White 3R97230 Colotech 200 5 White 3R972310 Tabs 10 White 3R97232
29. each job to their specific stacker This stacking limit can be changed as often as desired The system will count sheets delivered to the stacker and will either unload when the limit is reached or when it detects it s full whichever comes first Note that this limit you ve set is not a precise limit It s more specifically a do not exceed limit and the system factors in the set size or compiling limit of the current set in progress and will schedule an unload when it determines that the next set to be processed could exceed the limit Improve stacking quality and BFM reliability through management of paper curl To achieve the best quality stacks and to get the optimum performance out of the BFM it is crucial to minimize the amount of curl in the paper that is delivered to the stacker A variety of factors contribute to the amount of curl in your output including quality of paper being used grain direction in the paper temperature of the fuser and orientation of the output in the stack Curl is primarily an issue in lighter weight papers less than 20 Ib or 75 gsm There are several things you can do to minimize curl in your output and some of those are mentioned here For a more thorough understanding of curl contributors and countermeasures please review the topic in the Nuvera User Guide and Training Aid The Nuvera system is designed to optimize fusing performance across the entire range of paper weights and types that it is specified to
30. eceive incorrect Printer status from their Windows Windows client client The Windows client print driver with SNMP enabled does not support the new standard 2 byte hrPrinterDetectedErrorState instead choosing the old 1 byte hrPrinterDetectedErrorState implementation Thus the Windows monitor will display to the user that the printer is down and will not allow the release of jobs to the printer in questions As a work around the user should disable SNMP in the Port Settings segment of their driver properties Incorrect system 26913 The SNMP Agent MIB will incorrectly display the size of the system hard disk size disk Typically there will be a 2 GB discrepancy between the physical size of the hard disk and the hard disk size that is reported through SNMP MIB Number of toner 23782 The SNMP Agent MIB will always display to the user that 2 toner bottles bottles displayed are present via the prtMarkerSuppliesTable regardless if the system contains 1 toner bottle Nuvera C P or 2 toner bottles Nuvera PS Poor description 30797 The SNMP Agent MIB does not provide an adequate description of the of finishing finishing capabilities associated with each tray prtOutputDescription capabilities The user should reference the local user interface to determine the exact set of finishing capabilities associated with a Finisher Output Tray TCP IP Subtopic CQ Description and Recommended Action Hostname CQ3122
31. eets Opening stacker front door 3 Do not attempt to open the front door until the LED on the door is FAST blinking indicating that the stacker is ready to unload Failure to do so may cause a 12 2415 or 12 2410 fault Follow the instructions for clearing the faults Make sure the elevator tray is all the way in and close the front door Restarting the system is now not required If problem persists call for service Refer to BFM Front Door and Covers Operation at the end of this document Paper sizes to main tray Paper sizes supported with this release to the main tray stapled and unstapled e Process direction 7 0 18 5 in 178 mm 470 mm e Cross Process direction 8 0 12 in 203 mm 305 mm e The above paper sizes plus A5 SRA3 and Statement can be run to the top tray e Paper weights supported with this release Plain papers 56 250 gsm coated papers 90 250 gsm e Envelopes can be run to the top tray Envelopes should be open flap trailing and limited to 15 e Transparencies can be run A separator sheet is recommended Registration with tabs and covers 27918 Tabs and oversized covers registration is not optimized This includes stapled and unstapled sets The first 200 500 sheets from a cold start may exhibit this problem Machines left in standby recover much more quickly Small stapled sets When running small stapled sets less than or equal to 15 sheets t
32. elf and allow it to make the updates Text record 31686 A text record gets registered with the DNS server when the device has with DDNS DDNS enable The text record means nothing and does nothing You enable can leave it or delete it HTTP Web Services Subtopic CQ Description and Recommended Action HTTP 500 error CQ29562 You will get an HTTP 500 error when accessing Web Services and all queues are set to not accept jobs Internal Server You may get an Internal Server Error when accessing the Web Services Error when the service is not ready yet This can be up to 10 minutes after cold boot or restart SNMP Subtopic CQ Description and Recommended Action Change the 20180 The user may change the language of SNMP Agent MIB data by language changing the localization setting via the SNMP Gateway configuration page This feature is only available if the user has installed the language pack of their choice into the DocuSP software Consumable 26915 The SNMP Agent MIB will not report to the user the part number when a part numbers 28925 consumable is low or has been depleted Once a consumable is reported not displayed as low or depleted the users should re order the part they require using the part number from the low depleted consumable Incorrect Printer 27914 When a Windows NT 2000 XP client printing using Port 9100 or LPR with status from SNMP enabled will r
33. es Note Disabling the LEF letter paper tray allowed the job to print or disabling Banner Pages allows the job to finish even if both trays are enabled When the DS5000 is set to be a finisher banner sheets are delivered to the top tray and LEF letter for the banner sheet top tray delivery does not cause a fault Negative impacts on throughput There are several things that affect the performance of the system and RIP speed when processing print jobs The following is a list of common situations that negatively can impact throughput The nature of printing is that the complexity of images is non deterministic until those images are being processed so that rated speed of the engine is not guaranteed during RIP Note that when printing multiple sets of a document Nuvera retains all images after RIP for all subsequent sets therefore any performance penalty encountered will only be experienced during the first set Note that the default print resolution is 1200 dpi 600 dpi printing may be adequate for your needs so you can try setting that resolution to improve RIP performance of complex 1200 dpi jobs 1200 dpi results in 4 times the internal image data of a comparable 600 dpi image that has to be transferred through the system When the print resolution is changed from 1200 to 600 dpi the stroke thickening value may also need to be changed from 1 to O to avoid excessive line thickening It is common to embed logos and watermarks in s
34. f your 1 sided output is excessively down curled or your 2 sided output is excessively up curled try adjusting the Print Engine decurler down to a lower setting Ifa Sheet Enhancement Module is present the proper setting of the sheet flatness adjustment can help significantly The BFM will perform best with the adjustment on the positive side of the scale Careful 31 attention is required though to avoid setting it too strong which will result in sheets with down curl that can get caught up in the BFM entrance baffle This is accessible by selecting Adjust sheet flatness in the Printer drop down menu Improve stacking quality and performance through BFM optimization Once all curl management techniques have been employed additional actions can be taken specifically with the BFM to further improve stacking quality or performance Use of the shaped tray If up curl continues to be a problem the most effective option might be to employ the use of the optional shaped tray on the stacker tray This insert assists in stacking when there is up curl present by breaking the beam strength of the up curl in each dropped set It is very effective when stacking lighter weight stocks Avoid using the insert when building stacks of heavier weight stocks more than 140gsm because they generally won t break over the shape of the tray resulting in an unstable stack Also these heavier weight stocks are generally immune to curl anyhow so the shaped tray
35. fect on system operation and will NOT be registered by the IPS Manager This field is intended for read only use 11 N 1 job hangs N 1 job hangs if greater than IPDS throttling 160 page limit Customer Action Restart IPDS Gateway from the IPS Manager GUI Avoidance Select Print Job Unfinished vs Fault Job for Overlimit Finishing or print 1 N when feasible If N 1 printing and faulting over limit jobs is required set the maximum set size for the finishing device to at least the size of the largest jobs or sets that will be handled Doing so forces the throttling limit to twice the maximum set size and ensures that throttling will not cause a deadlock Offset and DFA Only Offset at job or set boundary is supported with the third party inline DFA finishing devices DFA devices do not support single page offsetting specified within the IPDS job or set Single page job or set will be offset Output order IPDS jobs cannot be processed 1 N with N 1 finishing in Nuvera Customer Action Resubmit the job after setting the finishing equipment for 1 N if possible Avoidance Set both queue and finishing for the same output order If it is necessary to use N 1 for the finisher send individual sets as separate jobs to ensure that the source job will not exceed the length of the IPDS throttling limit Output Reposition not supported Output Reposition is not supported for IPDS jobs As with Sample current job thi
36. fecting System Copying is not supported There is no ADF on the Xerox Nuvera 288 Digital Perfecting System Annotation in DocuSP is not supported MICR MX printing is not supported Issues resolved with this release The Xerox Nuvera 288 Digital Perfecting System is a new product Differences from this first release will appear in the next version of this document System Hints and Tips Subtopic CQ Hint Tip Resolved Networking Hints and Tips Subtopic CQ Hint Tip Resolved Operating Feature Hints and Tips Subtopic CQ Hint Tip Resolved System Hints amp Tips Optimizing System Performance Subtopic Description and Recommended Actions External Finishing DFA If a DFA finisher is attached to the system the following hints should be noted On the external finisher profile GUI there is a selection for a device profile The Device Profile now has a new Device type field between the Name amp Finisher Type There are 2 things a customer will experience that can be adjusted with this selection These problems only occur with DFA finishers e Customers may notice banner sheets being delivered to the Top Tray rather than to the stacker with their job output If they prefer them delivered to the main stacker they configure the DFA device to be a stacker as noted below e Customers may notice long delays before the printer
37. he Mouse Style Manager Set up the mouse controls Acceleration to desired values and click ok Double click on Startup Style Manager Click Set Home Session Select OK Select OK Select Setup Security Profiles Set Security to Desired Profile Select Shutdown Restart the machine for Security to take effect Printer Off Users should not use Printer Off since Printer On is only available to System Administrators If a user does use it and needs to exit select Restart and the system will come up to ready Remote Services Now a licensed feature Subtopic CQ Description and Recommended Action Capture Transfer 37366 Canceling job data push Capture Transfer is unavailable through the right mouse click menu CFA Cancel 37578 The CFA cancel button is unavailable for auto MDT Remote Services 38056 In the Remote Services transmission log Remote Monitoring Transfer log transactions that have been initiated by Xerox are listed as being Machine Data Transfer operations Tracking number 35873 The first Remote Monitoring transmission may have no tracking number in the transmission history window after first enabling remote services Ignore missing information LCDS Subtopic Description and Recommended Action Edge marking Edge marking is not supported Loading resources LCDS resources can be loaded via tape CD USB or over the network there is no floppy
38. he quantity is automatically limited to 100 sets for staple build up After 20 100 sets the BFM will unload regardless of the chosen stack limits Choose offset when running small less than or equal to 15 stapled sets Coated papers are recommended to be unloaded after 50 small stapled sets Stacker limits Stacker limits See Appendix A Stacker Limits for details regarding the Improve Set Registration Improve Initial Pages Within a set Bindexer and Main Capacity settings These settings can be used to optimize performance of the BFM for different conditions 12 2505 Faults Subtopic CQ Description and Recommended Action Auto unload You may experience unloads before reaching stack limits Curl in the paper may trigger 12 2506 12 2507 12 2508 12 2561 12 2562 12 2563 faults and will result in an auto unload If this occurs enable Curl Improvement Mode Blocked sensors cause automatic unload Further improvements have been made to the 12 2505 faults There are 3 curl sensors that when all 3 sensors are blocked a 12 2505 fault will be declared This behavior is already known The improvement that was made is that when one or two sensors are blocked the system will finish the current set that is printing and will do an automatic unload A message will be displayed to the user describing the premature unload due to curl Instructions will be given to help reduce the frequency
39. he BFM entrance baffle Reduce Up Curl for 2 Sided Jobs in User Diagnostics System Optimizations not available in Nuvera Digital Perfecting System Excessive Up Curl on 2 sided jobs Turn off to get maximum output throughput or when using side dependent stocks letterhead carbonless etc Variable Shaped Tray Papers less than 140 gsm Papers greater than 140 gsm Some papers will run better without tray especially if little or no curl exists Bindexer Setting in Printer Manager Stacking tab right click on a Finisher Lower value for curled sheets Lower value improves stacking of some papers Improves jam rate with heavy papers Reduce to 35 for most problem jobs Adjust if set size is equal to bindexer plus 1 to 4 sheets i e If setting is 35 and job is 37 sheets increase the bindexer to 37 or greater Improve Set Registration in Printer Manager Stacking tab right click on a Finisher When excessive curl is causing tamping errors in the compiler Staple jobs using 2 staples with buckle or pucker between the staples Turn off when not required to maximize BFM component life and reduce service Improve Initial Pages Registration within Set in Printer Manager Stacking tab right click on a Finisher Improve performance when curl exists on paper Productivity is better when not selected 34 BFM Front door and covers oper
40. hould be in an idle state This can be easily accomplished by pausing the system 29 Appendix A Optimize BFM performance You can improve your experience with your Nuvera system by customizing the BFM s behavior to meet your needs and by using some relatively simple strategies to improve the quality of your output and the overall productivity of the system The techniques presented here should provide you with improved stacking quality with better in set registration of each sheet improved productivity through reduced interruption due to jamming and intermittent stacker unloading improved operability by customizing stacker unloading to meet your needs A tabular summary of the strategies is provided at the end of this document You can refer to that as a quick reference but taking the time to read the detailed explanations and getting a thorough understanding of the BFM s capabilities can provide tremendous benefit in optimizing the performance The following topics are covered e Operational summary of the Stacker Controlling the stack height limit Managing paper curl Use of the variable shaped tray Use of the bin limit setting Use of the scuffer Disabling buffering Compiling and Stacking principles of operation In the BFM the act of collecting sheets of a set is referred to as compilation and the area those are collected in is referred to as the compiler The compiler physically can only collect the equivalent of 10
41. is closed and the elevator tray is in If fault persists call for service 36
42. is neither necessary nor beneficial Use of bin limit As noted earlier the BFM collects sheets for a set in the compiler up to an automatically determined bin limit There may be times while running unfinished stacks when it may be advantageous to reduce this bin limit to create smaller set drops This can be controlled via the Bindexer Capacity setting on the Stacker Limits dialog see figure 1 It can be beneficial when there is extreme curl in the output by reducing the accumulated effect in the compiled sets stacks This can improve the success of set drops in those cases Lowering the bin limit can also be used to reduce the amount of waste sheets left in the compiler at the occurrence of set drop faults Note that lowering the bin limit may result in stack quality problems due to the more frequent drops that occur Use of the scuffer The BFM generally registers sheets in the compiler by tamping them from behind along the trailing edge When running jobs that include oversized covers or precut tabs this method of registration is not possible In those cases an alternative registration method is used with a set of rotating wheels that lightly pull sheets from the lead edge into the registration position These rotating wheels are referred as the scuffer The scuffer is automatically employed when the job s construction requires it Scuffer registration can also be enabled manually by selecting Improve Set Registration on the Stacker Limits dia
43. led collections that remained hung up during the set drop operation The set which failed to drop will not be remade only sheets left in the compiler or transports will be remade 30 Control the stacking limit The BFM is designed to stack up to the equivalent of 3000 sheets of 20 Ib paper The BFM detects when it s getting close to full and automatically schedules an unload at completion of the next set or compiling eject A 3000 sheet stack can become unwieldy to unload Also 3000 sheets of oversized 11x17 or A3 paper can be excessively heavy to lift off of the stacker and transport for downstream processing You can customize the stacking limit through the GUI in the Stacking tab of the Printer Manager pathway On the Stacking tab right click on one of the finishing devices presented and select Stacker Limits from the menu Use this to set stacker unloading to a more comfortable stack size Use it also to combat the effect of accumulating up curl in very large stacks to avoid unnecessary interruptions that require more complex operator intervention in recovery With two BFM s productivity is maintained with automatic stacker switching when one becomes full Figure 1 below presents the dialog that is available for doing this Note that the stacker limit can be set unique for each stacker if you happen to have more than one You might find this useful if you want to run letter sized jobs and ledger size jobs each with different stacking limits direct
44. log This can be effective at improving in set registration and compiling reliability when excessive up curl is preventing the tamping device from accurately pushing sheets into registration Testing has shown this to be very effective when running lighter weight large stocks 11x17 and A3 It is also effective at eliminating or at least reducing the pucker that occurs between staples in a dual stapled set Note that enabling use of the scuffer may result in premature wear of this device and thus in more frequent service calls required to repair it Turn off buffering The BFM buffers a few sheets in the transport that arrive during a set drop from the compiler of the previous chunk or set This is done to avoid having to insert open pitches while the set drop is underway Note that the BFM disables this buffering automatically for certain paper sizes such as 11x17 Buffering can also be disabled manually and can be useful if excessive down curl is causing those buffered sheets to float into the compiler and get mis registered Buffering can be turned off by selecting Improve Initial Pages Registration within Set in the Stacker Limits dialog Note With 7 0 SW the Improve Set Registration and the Improve Initial Pages Registration within Set are controlled independently Prior to 7 0 SW checking the Improve Set Registration internally set the system into Improve Initial Pages Registration Within Set 32 Fig 1
45. multiple BFMs are present select the BFM to unload The LED will be blinking slowly green while the stacker lowers The LED will blink quickly when the door is ready to open Again only pull on the door when the LED is blinking quickly During jam clearance follow the instructions on the UI Trying to open the door before instructed may cause problems and may require a restart If the LED on the front door is blinking and the front door won t open Push the top left corner of the door closed 35 The magnet must be engaged for the door to open Push the unload button again and the latch will release Unload while running a job If the Unload button is pushed while running a job the system may run up to 100 sheets before allowing the unload If a jam occurs or the machine runs out of paper at this time the jam must be cleared or paper added to allow this to finish The unload will not happen until these last sheets are completed NOTE The top cover and staple drawer can also be opened using the UI Choose Printer Choose Unlock Stacker Choose top cover or staple drawer to unlock The front door and staple drawer cannot be opened at the same time Opening and closing the opened cover will allow the next cover to be opened The staple door won t open Open and close the top cover remove any found paper Stack tray faults 12 2410 and 12 2415 No longer requires restarting the system Check that the front door
46. ng the Stocks button to add new stock When using the Stocks button changes made to non applicable attributes will be ignored This printer only allows the following media attributes to be specified Size Type Color Weight FFPM and media size names When using FreeFlow Print Manager to program a job with a media size for either of the size names Spanish XE or Foolscap XE the pull down menu for Main Paper Stock in Job Setup will not contain these size names The Workaround is When specifying Paper Type in Job Setup of FreeFlow Print Manager or Internet Services the following media sizes do not appear unless the paper is currently loaded in one of the trays at the printer Spanish XE Foolscap XE To program one of these sizes perform the following Load the paper in one of the trays and then from the Main Paper Stock pull down menu choose the Tray with the desired paper stock or From the Main Paper Stock pull down menu select New Then from the New Stock menu select a size of Custom in and enter the appropriate dimensions for width and height Spanish XE 8 46 x 12 4 in Foolscap XE 8 5 x 13 0 inches Note that programming of any job attributes other than Size Type Color and Weight will be ignored by the printer Internet Services HTTP Subtopic CQ Description and Recommended Action Mac operating 14568 No web based job submission is available for older
47. nisher 1 Worse with duplex jobs Caveat Turn off DS5000 cycle up feature or the customer has to remove last sheet not on finisher 2 and put it on the stack in finisher 2 Job integrity 29929 Dual DS5000 configuration Stacker changing before reaching the full near full state after an image quality adjustment or SFM jam Potential job integrity Caveat Turn off DS5000 cycle up feature or when sheet delivery is diverted customer must remove all sheets delivered to the previous stacker PCL job with job separator command 27837 To print and finish a job that contains the PCL job separator command 811T send the job to a queue that does not have an override set for finishing A default value is okay just make sure there is no override Setting an override for Finishing results in all job level finishing options being ignored and the default finishing option being applied to the full job The PCL job separation command falls into finishing category 22 Other Subtopic CQ Description and Recommended Action BDFx 40119 When running with a BDFx if the job completes printing but the Job Progress percentage shows a value other than 100 check the job for integrity and restart the machine Security Subtopic CQ Description and Recommended Action Account names Under Users and Groups the system displays the built in accounts using friendly names instead of the actual user name
48. o do not select No upon exiting The system may be stuck in a diagnostic mode upon restarting and no additional customer jobs can be run until service gets the machine out of that diagnostics mode DocuSP Remote Workflow DocuSP Remote Workflow 5 1 software supports version 4 1 4 2 5 0 and 5 1 If an earlier version of DocuSP is being used you can install an older version of DocuSP Remote Workflow DocuSP Remote Workflow DocuSP Remote Workflow 5 0 software supports version 4 1 4 2 and 5 0 The implication is that the Xerox software supports the current release and two past major releases 3 8 will no longer be visible to the 50 DRW software An alternative is to run two applications on the desktop Engineering data push 13045 While doing an Engineering data push system resources are used extensively during the DocuSP Customer Outload portion of the collecting and transmitting states The system is able to continue running however sometimes the UI appears to slow down or not update while printing jobs for up to several minutes This will correct itself after resources are freed up Envelopes 21743 Conflicts for envelope jobs with finishing selected are not defined nor implemented Fault 01 4135 A 01 4135 fault indicating loss of power to the LVPS may occur after a system restart This is normal if a power outage has occurred or if the white power button was used to cut power t
49. o the machine In some cases this fault may be incorrectly declared after a normal shutdown If the machine is operating normally please clear this fault and continue Fault 10 2725 A 10 2725 fault indicating that the fuser stripper fingers failed to home may occur after a system restart Clearing the fault should permit normal machine operation Finisher paper sizes 08993 9270 Paper sizes currently supported by the finisher are stated in Appendix A of this document Fonts 34864 After adding deleting fonts DocuSP must be restarted before the fonts are successfully added deleted Job forwarding 30530 If you forward a job from one machine to another the forwarded jobs will lose their Printer Darkness setting Job recovery 26395 After an uncontrolled system reboot e g power outage tripped breaker kernel panic or power cycle using the white button job recovery does not always work correctly In those cases the recommended procedure is to open the job properties and set the Pages to Print values to the range of pages remaining to be marked Licensing 34005 Do not Deactivate an entire license package to disable one feature such as AppleTalk in the Ethernet package The individual features of license packages can be enabled or disabled by right clicking on the feature line selecting Properties then selecting Enable or Disable Restart 27197 If the system is restarted d
50. of the fault Refer to Appendix A for additional information about how the BFM operates and for suggestions to optimize it s performance for your specific needs Recovery procedure The recovery procedure for 12 2505 is improved The jam clearance procedure instructs the operator to unload the main stacker These sheets are now all considered good After closing the front door the system will instruct the user to open the clamshell and remove and discard the sheets of paper sitting on the shutters After the sheets have been removed close the clamshell The system will purge any other sheets in the system before resuming the job If any sheets on the stack are damaged or poorly stapled the operator may have to remake those sheets set when the job is done Note There are a few rare cases in which sheets can fall from the shutters onto the stacker Please make sure you check your output for any duplicates The status message informs the user to mark the stack and check output for duplicates 21 DS5000 Subtopic CQ Description and Recommended Action Bypass jams 26715 Jobs sent to the Bypass output may jam if no external device profile is enabled and online and there is a DFA device physically attached to the Finishing Transport Module output Workaround when sending output to External Finisher select System Specified as the Output Location Destination DS5000 keyboard lockup
51. ound Form option will not produce output that matches what you will see if you use the form in an actual job Finishing BFM Plus BFM Subtopic CQ Description and Recommended Action Feeder decals The default decals for the Sheet Feeder Module SFM are for non production machines New feeders come with extra decals that describe the orientation of how the different types of media are to be loaded Please make sure the correct decals are attached to the production machine feeders This will prevent any problems with the 12 1105 faults on the BFM Front door LED behavior The LED on the Front door has a new behavior The intent was to provide to the customer feedback as to which stacker is being used when 2 BFM s are attached The states are e Steady On Stacker is In Use e Slow Blink Stacker preparing to unload e Fast Blink Ready to Unload e Steady Off Not in use Maximum stapled set thickness Maximum stapled set thickness is 100 sheets or equivalent see table below The operator must limit number of sheets in stapled jobs depending on paper weight 100 Sheet Cartridge Limits Weight gsm No of sheets 20 75 gsm 100 sheets 28 105 gsm 80 sheets 32 120 gsm 70 sheets 65 244 gsm 30 sheets 30 Sheet Cartridge Limits Weight gsm No of sheets 20 75 gsm 30 sheets 28 105 gsm 24 sheets 32 120 gsm 21 sheets 65 244 gsm 10 sh
52. s Friendly name Actual user name User user Operator operator System Administrator sa Customer Service Engineer cse ADS and NIS 27998 Both NIS and Microsoft ADS provide network authentication services cannot be used at one in the UNIX world the other in the Windows 2000 and later world the same time They cannot be used at the same time In order to ensure that the Microsoft ADS authentication performs correctly NIS needs to be disabled in the Network Configuration ADS logon failure 24670 The Microsoft ADS authentication feature uses the Kerberos security protocol Kerberos authentication mandates that the difference between the local times on the Nuvera system and the local time on the domain controller be within a reasonable range This range is configurable at the domain controller and it is 5 minutes by default If the time difference is higher than the configured range the logon will fail but there will be no indication that the failure was caused by the time difference If an ADS logon fails for no apparent reason make sure that the local system time is synchronized with the domain controller time within 5 minutes by default The system supports automatic time synchronization with the ADS domain controller over NTP network time protocol therefore the lack of synchronization is unlikely to happen When it happens the domain controller not acting as a reliable NTP time source could have caused it Consult the Microsoft
53. s feature would also cause incorrect page counts to be reported to the host However host operator commands can be used for forward and backward space within a job In the IPDS environment the host operator is expected to effect repositioning commands from the host platform for example JES2 f and b commands for forward and backward spacing respectively The DocuSP IPDS implementation manages this repositioning on the basis of the current set of IPDS counters returned by the printer Do not use the DocuSP Reposition Output dialog with IPDS jobs Pause feature The pause feature should not be used with IPDS as a way to continue RIPping while deferring printing It is not feasible to RIP a large print run ahead of printing for IPDS since throttling will limit the number of committed sheets in excess of the number of stacked sheets Printer status messages Specific printer status problems are not described with Intervention Required messages Only a generic message is sent Customer Action Operator should ensure that their management process for this system does not depend on the printer providing a specific description of what is wrong e g Check the printer for the specific problem vs relying on the host message Refresh to update mappings The IPS Manager is not automatically informed when physical tray contents are changed at the DocuSP printer manager Instead you must use the Refresh mechanism provided by the I
54. s while booting While booting after the Solaris splash screen a blank desktop appears for almost 3 minutes There is no hourglass or any other indication that the boot process is progressing Be patient and avoid the temptation to power off the system since there is a possibility of corrupting the file system Change the default Save directory 19367 To change the default save directory in DocuSP 1 Open System Preferences 2 Select the Save tab 3 Enter a parent directory either the actual directory you want or one that you can browse from 4 Select the save directory from the tree view needs to be highlighted and this will change the unlabeled path at the bottom of the window which happens to be the saved directory 5 Click OK Even though the top text box is labeled Parent Directory people may not read that correctly and just enter the value they want for the saved directory and press Enter This will just change the root of the tree view below it The user still has to click on the directory that they want Customer diagnostics Entering and exiting customer diagnostics very quickly may cause the system to be stuck in diagnostic mode As a workaround enter and then exit diagnostics to clear this condition Customer diagnostics 22707 If a customer diagnostic routine is currently running e g image quality setup do not interrupt that routine and shut the machine down until it completes Als
55. stops when Pause is selected especially when running a job that is one long stream as opposed to multiple sets This is because the system is attempting to get to a set boundary before stopping If they prefer it to stop sooner they configure the DFA device to be a stacker as noted below Caution The DFE is going to do a set terminate when the pause occurs this may not be handled correctly by finishing type DFA devices such as booklet makers The Device Type options are Finisher and Stacker Default is Finisher The setting configures different Pause behavior and Banner Sheet delivery If Device Type is set to Stacker the resultant behavior is e Pause immediate e Banner sheet delivery to the same destination as the job body If Device Type is set to Finisher the resultant behavior is e Pause next set boundary e Banner sheet delivery to the FTM top tray If a Queue specifies DFA sheet rotation and letter size banner sheets jobs sent to the DFA Rotate Queue go faulted with the DocuSP Required Media Not Loaded message when both LEF and SEF letter source media is available for paper feeding When the DS5000 is set to be a stacker banner sheets are delivered to the main stacker With sheet rotation letter media must be fed SEF to satisfy the DS5000 minimum input cross process dimension of 10 inches When tested the system was attempting to select LEF letter for the banner sheet when rotated the cross process dimension is 8 5 inch
56. to program a tray using the Loaded Stock option when tray with Loaded the named stock is not in the Stock Library Stock option Solution Either use Unspecified stock names or select the option Save As New Stock before closing the properties window Jam in feeder 30162 If the system is declaring a jam in the feeder at area 2 check area 2 and area 2 message area 1 as the sheet may be stuck in between Loading tabbed 30505 The message for loading tabbed stock should be displayed as For the stock BFM be sure to use single forward collated tabs For the MFF be sure to use single reverse collated tabs Marks on tabbed On Tab stock intermittent marks from photoreceptor seams may be stock seen on the tabbed area of the media Required Stock 20589 You may receive an unexpected Required Stock Not Loaded message Not Loaded when describing media by its attributes only size color type and message weight The preferred and recommended way is to name all media when loading it instead of allowing unspecified as a name value Required Stock 26059 A Required Stock Not Loaded message may occur if a default stock Not Loaded name is specified in the Queue Manager and a job is sent from a non message Xerox driver using the Nuvera PPD file This occurs because the stock size supplied by the driver for example US Legal will take effect but the queue default stock name e g Letter 75 plain will be used There are no stocks in the system that
57. ubmission capability It may be referred to as a bypass mode or something similar If such a capability is available the Nuvera s performance can be significantly improved by taking advantage of that Note that the TIFF interpreter does not automatically determine the embedded image size and apply it to an appropriate paper size You can accomplish though by using printer and queue defaults programming Tab jobs Tabs jobs are delivered to the finisher face down in 1 to N order As such the following must be noted e Tabs need to be loaded in the feeder tray in 1 to N order commonly referred to as forward ordered tabs e There are no special loading instructions required for drilled or pre printed stock load those stocks according to the labels on the feeder trays Note if the labels indicate that drilled paper is to be loaded with the holes along the trailing edge to the right then the incorrect labels are installed on the feeder module Contact service for a replacement General System Hints amp Tips Subtopic CQ Description and Recommended Action A new jam clearance procedure An unclearable jam situation may occur that requires service intervention To minimize this occurrence for any jam condition the operator should clear the offending jam and then check and clear area 6 of both engines before closing doors for cycle up Booting 17193 The System appears hung for almost 3 minute
58. ubmitted print files These are typically bitmap images that when embedded in a print stream such as PostScript can take a long time to process Note also that resolution selections e g 600 dpi vs 1200 dpi can have a significant further impact to processing of these types of embedded images Consider the design of documents and impacts to printing speed in such cases There are methods available through PostScript for example to cache these embedded images process them once and retain them as a resource for application on each page without having to render and scale them for each page Refer to your PostScript reference manuals and DocuSP reference manuals for information about caching Submission of multiple TIFF images simultaneously is a common application There are several batch printing tools available on the market that enable this and most require the selection of a print driver for the target printer that these images files are submitted through In these cases the TIFF files are converted to a Printer Description Language PDL such as PostScript by the batch tool by using the printer driver and then submitted to the printer which in turn RIP that PDL and re render the TIFF bitmap images back into bitmaps This is an inefficient process and can significantly slow the machine down Nuvera includes a native TIFF interpreter and it can process TIFF files sent to it directly Some of the batch tools on the market support a native TIFF s
59. uring printing of a very long job the system may take a long time to recover the job approximately 1 minute for each 10 000 pages in the job Solaris Solaris 10 has retired several popular GUI applications commonly used by support personnel Admintool commonly used to add hosts users printers and other administrative tasks has been replaced by a new more powerful System Administration utility called Solaris Management Console or smc and a separate Printer Manager or printmgr Dtpad is the new GUI text editor that has replaced textedit All other command line utilities used to perform common administrative tasks are still available Note Solaris Management Console is only available with Security setting set to None Subset programming 26871 Subset offset and finishing can be programmed in the Job manager or on a Queue This works fine for simplex jobs It will also work for duplex jobs as long as the request is for an even number of images But if the request is for a subset that would require a duplex page to be split then the request will fail CD Media Selection CD R media Use only high quality CD R media to store jobs and make Configuration Back ups Bargain CD R media can be problematic and adversely affect the ability to store and retrieve information CD RW media Use of CD RW media can cause read problems when written on one drive and read from another Tab media for us
60. y any PCL job may be classified as ineligible if Resource Based Scheduling is enabled and the job requests a non default paper size e g legal and color e g blue This is again due to the fact that the scheduler cannot determine the paper sizes in the PDL so it applies the queue default when scheduling the job In this case the scheduler would be looking for blue letter paper instead of blue legal paper Workarounds include manually releasing the job turning off RBS or printing using a PostScript driver Print drivers and stapling positions 27628 When printing landscape images onto short edge feed paper using the following stapling positions with the associated driver you will need to use the Rotate 180 option to get the staple in the expected location PS Driver Top Left PCL Driver Top Right Bottom Right Bottom Left 2 Staples Right 2 Staples Left Printer Default values for Plex and Collation 22943 Printer Default values for Plex and Collation do not work correctly When printing to a Production system set an override on the queue for Plex and Collation if you want these options to be set to something other than 1 Sided and Collated 25 Printing from 26169 When printing a 2 sided odd number of pages job from CorelDRAW CorelDRAW with using the PCL driver there may be an extra blank image page added PCL driver to the end This blank image will print on the backsi

Download Pdf Manuals

Related Search

Related Contents

Veranda 73012524 Installation Guide  Panasonic KX-PRS110  Manual del usuario  Hubbell Electric Heater Company T User's Manual  LG Electronics 37LS5610-ZA Flat Panel Television User Manual  AP 60SMD コードレス LEDワークライト 取扱説明書  Kurtarma, Yedekleme ve Sorun Giderme Kılavuzu  Manual para la conversación en línea mediante el:  Highpoint RocketRAID 4320  Lely ASTRONAUT A4 Melkroboter  

Copyright © All rights reserved. Failed to retrieve file