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Xerox DocuPrint Network Laser Printers User's Manual

1. Setting the Primary Server is extremely important on large networks 7 If the above quick checks fail to fix the printing problem Contact Xerox Customer Service 3 6 DocuPrint Technical Information Guide Novell NetWare Troubleshooting Step by Step NetWare Troubleshooting The steps in this procedure should eliminate cabling communication and connection problems associated with network connected printers The steps are divided into two groups e Hardware Step by Step e Software Step by Step Software Step by Step assumes that you are connected to a Novell NetWare network with a Windows OS loaded on the client workstation Complete both of these procedures then run atest print from your software application If the job prints no further system troubleshooting will be necessary Novell NetWare Hardware Step by Step 1 Check LED activity on the printer Link green LED should be ON whenever it is connected to an active network Traffic orange LED should flicker with data reception 2 VERIFY cable connections If possible substitute a new cable or connectors from a known good system or printer 3 Check the port to which your printer is attached concentrator or MAU Connect a known good network device to it and test 4 Print a Configuration Sheet from your printer Chapter 3 Novell NetWare Setup 3 7 NetWare Troubleshooting 5 Review the Connectivity Settings and check for these things e NetWar
2. 4 31 Windows Troubleshooting 4 32 DocuPrint Technical Information Guide Macintosh Network Setup INtROGUCTION 5 025 ea aa 5 2 OBJECTIVE surian in ae ee a aes 5 2 Requirements sssssssssssssersssrrsserrsrrserrnstrnsenentnenrnensreesas 5 2 Quick Step Overview nnna 5 3 Macintosh Driver Installation a 5 4 REQUIFEMENUS s ccscdecsscsacntanstepseansssaystennteapeaeameneisenduntanieas 5 4 Driver Installation for Macintosh System 7 0 ceee 5 4 Step by Step Setup AppleTalk oo ee ceeeseeeseeeree eres 5 5 Macintosh Troubleshooting 0 5 8 REQUIFEMONES ciin e aarue aaea irian enateeeseines 5 8 Macintosh Quick Check sscsrcsrrsreeeinen 5 8 Macintosh Troubleshooting Step by Step cecer 5 9 Chapter 5 Macintosh Network Setup 5 1 Introduction Introduction The purpose of this chapter is to provide detailed information on Software Installation Configuration Initial Testing and Troubleshooting of the DocuPrint printer for use on your network This task would ordinarily be performed by an experienced System Administrator Objective The objective of this chapter is to provide the required information to enable you to connect and set up your DocuPrint printer on your network using your specific workstation operating system Req uirements In general the requirements needed for printer connection and setup include e A workstation with the appropriate operating system software installed for t
3. c2 If you are using the X erox CentreDirect External Print Server External Ethernet Adapter to connect your printer to the network you cannot use the control panel to enable AppSocket Use the telnet procedure that is described in the section for Windows and Unix Operating Systems 1 Press Menu Up or Menu Down until you see Menus Ethernet Menu 2 Press Item Up or Item Down until you see AppSocket Ethernet Menu Enabl 3 Press Value Up or Value Down until you see AppSocket Om of Off Enabl 4 Press Enter You will see AppSocket Ethernet Menu Enabl 5 Press On Line You will see Ready Chapter 2 Connecting to Your Network 2 17 Setting up APPSOCKET Setting from Perform these steps to enable or disable AppSocket using telnet from a Windows or Unix OS Some DocuPrint Windows or Unix network printers do not support telnet For these printers Operating Systems change the AppSocket setting from the Control Panel as described in the previous section cs Telnet only works if the device is on the same subnet as the host i e computer or workstation 1 Open a telnet session Windows Open a MS DOS window type telnet X x X X Enter where x x x x is the IP address Unix Type telnet hostname in a shell Type Enter and then yes Enter to enter monitor mode Select the Network Protocols Menu N Enter Select the TCP IP Options Menu T Enter Select the Socket
4. AppleTalk enabled Parallel port mode Standard type N in monitor to view network protocol parameters A 4 DocuPrint Technical Information Guide Display set ethernet options Flash firmware load enable disable Display set IP address Monitor Menu Command C D E FH I L N P Q R S Z gt E note Aux port is now set in the sockets section of the Network protocols menu Link test is enabled Link test 1 disabled 2 enabled lt enter gt don t change continue Link test is now enabled Command C D E F H I L N P Q R S Z 4 gt F Flash load is enabled Ver 1 56 dt 8 25 1998 14 48 seqNum 1 Flash load currently is enabled Disable yes or no y or n n Command C D E F H I L N P Q R S Z gt current IP address not set 13 231 38 195 set by DHCP Enter new IP address lt cr gt for no change Appendix A Telnet and NBMON command mode options A 5 Monitor Menu Limit monitor network access by password Network protocols menu Command C D E FH I L N P Q R S Z gt L Network monitor password security currently Off Monitor Security 1 Off 2 On New Password lt enter gt don t change continue Command C D E FH I L N P Q R S Z gt N Network Protocols M enu A AppleTalk options H HP DLC options M Microsoft Windows print services options N Netware options S SNMP options T TCP IP sockets Ipd rarp bootp tftp
5. Get Community String is public Set Community String is private Modify yes or no y or n n TCP IP options Command A H M N 5S T X gt t TCP IP menu options E Engine options ipaddress rarp bootp etc S Socket Options L LPD Options X Exit Engine options TCP IP engine options IP address not set 13 231 38 195 set by DHCP RARP enabled Appendix A Telnet and NBMON command mode options A 9 Monitor Menu BOOTP enabled BOOTP request interval 2 hours DHCP enabled Subnet Mask 255 255 252 0 Default Router 13 231 36 1 Syslog Host 0 0 0 0 Syslog Priority 2 Modify yes or no y or n n Socket options TCP Sockets fpfilter options TCP Sockets fpfilter enabled Auxilliary parallel data port 0 Modify yes or no y or n n TCP IP menu options LPD options LPD options LPD enabled LPD mode Don t timeout on printer error Output Control D at end of job on Postscript queues Output FF at end of job on ASCII queues Print banner page after job Modify yes or no y or n n A 10 DocuPrint Technical Information Guide Display set parallel port parms and status Monitor Menu Command C D E F H I L N P Q R S Z gt p Parallel port 1 status NOT_CONNECTED Current Parallel port config mode _ setup strobe us console test page bidirection Standard 2 7 PostScript Disabled Parallel port mode 1 Standard 2 Fifo ACK
6. If necessary reenter your IP addresses IP address Gateway Address Subnet Address Chapter 7 OS 2 Network Setup 7 9 OS 2 Troubleshooting 3 At the OS 2 Command Prompt issue the command ping xxx xxx xxx xxx where XXX XXX XXX XXX iS your gateway router IP address i e 100 101 22 5 If you receive a correct ping reply go to step 4 otherwise check to see that TCP IP for OS 2 configuration is correct See IBM Documentation for configuring TCP IP for OS 2 and TCP IP LAPS M PTS APS configuration 4 From the OS 2 Desktop go to OS 2 System System Setup Spooler Open Spooler Settings and confirm that Spooler Print Priority is set to a maximum of 189 If currently set to 189 go to Step 5 5 Insert your DocuPrint CD into your CD ROM drive 6 At the OS 2 Command Prompt issue this exact command lpr p PS S XXX XXX XXX XXX a sample ps where xxXx XXX XXX XXXX iS the IP address of your DocuPrint printer If the test page test ps prints you have an OS 2 configuration problem Make sure that you have LPRPORTD or LPRMON running If not activate by issuing the OS 2 command LPRPORTD or LPMON For LPRMON see IBM Documentation for correct parameters 7 If your printer does not print the test page check with your TCP IP domain system administrator to confirm the correctness of all TCP IP settings and configurations If you are unable to print call XEROX Customer Service Create a test file with the name
7. Troubleshooting connected to an active network Quick Check w If you use the Xerox CentreDirect External Print Server External Ethernet Adapter to connect your printer to the network ensure that it is plugged in and connected to the printer s parallel port 2 Verify that the printer is receiving network traffic by monitoring the LEDs on the back of the printer or on the External Ethernet Adapter When the printer is connected to a functioning network receiving traffic its link LED will be green and its orange traffic LED will be flashing rapidly 3 Verify that the client is logged into the network and printing to the correct print queue Also verify that the user has access to the DocuPrint printer queue 4 Verify that the DocuPrint NetWare print queue exists is accepting jobs and has a Print Server attached If not try using Setup Wizard in CentreWare DP to reconfigure the print queue 5 Print out a Configuration Sheet Verify that Printer Server is enabled Try setting the frame type to the frame type your NetWare Server is using gt To determine your NetWare IPX frame type type config at the Novell console screen On networks using multiple IPX frame types it is CRITICAL that the frame type be set correctly 6 Verify that the Primary Server is set Primary Server should have been set during initial queue setup and installed using CentreWare DP If it is not set use CentreWare DP to set it and reset the printer
8. e Appropriate cabling to link the printer to your network e A working knowledge of your network cabling scheme for example coaxial cable shielded or unshielded twisted pair RJ45 or DB9 connection Chapter 2 Connecting to Your Network 2 3 Overview Organization This chapter contains the following sections e Quick Steps For Connection amp Setup page 2 5 provides the experienced System Administrator with enough information to quickly connect the printer to the network e Set An IP Address page 2 6 provides the detailed steps for connecting the printer to a TCP IP network e Settinga SUBNET MASK at the Control Pand page 2 15 provides the detailed steps for setting a security mask on a TCP IP network e Setting up APPSOCKET page 2 17 provides the detailed steps for configuring the printer to use the AppSocket protocol on your network e Setting DEFAULT GATEWAY at the Control Pand page 2 19 provides the detailed steps for setting your gateway address e Print the Configuration Sheet page 2 21 provides the detailed steps for obtaining the current printer settings 2 4 DocuPrint Technical Information Guide Quick Steps For Connection amp Setup Quick Steps For Connection amp Setup Quick Steps for printer connection and setup for use by the experienced System Administrator are provided within this section Quick Steps common to virtually all platforms i
9. IMEROGUCHION eoira edyedrensins 4 12 Preliminary St PS ccccseeeesssseeeecessseeeesesseeeesessaneee es 4 12 Quick Install Steps TCP IP Protocol 4 13 Quick Install Steps DLC LLC Protocol 4 16 Quick Install Steps AppleTalk Protocol 0 0 cee 4 18 Windows Troubleshooting 4 20 Reg iremeniS nuruna cacdedts 4 20 Windows all versions Quick Check 4 20 Quick Check For CentreDirect External Print Server External Ethernet Adapter NetBEUI 4 22 Windows 95 98 Troubleshooting for DocuPrint N etwork Printers 4 23 Windows 95 98 For CentreDirect External Print Server Exter nal Ethernet Adapter NetBEUI esce 4 25 Windows NT 4 0 Troubleshooting TCP IP 4 26 Windows NT 4 0 Troubleshooting DLC LLC 00 4 28 Windows NT 4 0 Troubleshooting AppleTalk 45 4 30 Chapter5 Macintosh Network Setup 5 1 INCPOGUCTION 00 eeeceeeeccsteeeeeecesteeeeeecsteeeeeecseaeeseccseasessnnenags 5 2 ODEVE enian E ENE lias deeestawerdieins 5 2 Requirements ereere reenen eneren 5 2 Quick Step Overview s ssesessrsssrrserrssrrnsrrnsennesrensrennsrensrerss 5 3 Macintosh Driver Installation assccccrenn s 5 4 REQUIFGMENES siriar oniinn aii a 5 4 Driver Installation for Macintosh System 7 04 5 4 Step by Step Setup AppleTalk oo ceeesseeseeseeeeeneees 5 5 Configuring EtherTalk at the Control Panel 5 5 Selecting the Printer from the Chooser 5 6 Macintosh Troubleshooting ecese 5 8 REQUIFEM ONES seson a ena
10. Network Setup OVEIVICW ject tle Sedalia laden 7 2 ODJEVNE sasite aaa niet Ea a A EEEN 7 2 Requirements ssesssssssssssersssrrsserusernsstrnstrnsenentnenrnensreesns 7 2 Compatibility rincian aaa 7 3 Quick Step OS 2 Warp Server V 4 0 lnn 7 4 Quick Install Setup eerren 7 4 ThOUDIESNOOUING ssis ctiaviedecctis ahioanet iid a n ae 7 5 Step by Step Setup for IBM TCP IP for OS 2 nce 7 6 OS 2 Software Installation n 7 7 Installing the DocuPrint OS 2 Print Driver ssec 7 7 OS 2 Troubleshooting 0er 7 8 REQUIFEMIENES az cvevsnecs eaevduwneeesuatecceecubvtctavivawenedauveneceseadh 7 8 OS 2 Quick Check sirere 7 8 TCP IP for OS 2 versions 2 0 3 0 3 1 4 0 ee 7 9 OS 2 Troubleshooting Step by Step eccerre 7 9 Chapter 7 OS 2 Network Setup 7 1 Overview Overview The purpose of this chapter is to outline the connection and configuration of your DocuPrint printer for use on your network This task would ordinarily be performed by an experienced System Administrator Objective The objective of this chapter is to provide the required compatibility configuration print driver installation and troubleshooting information to enable you to successfully connect and set up your DocuPrint printer on your network using your specific workstation operating system Req uirements Working knowledge of OS 2 and TCP IP for OS 2 e Appropriate cabling connected to your network e Warp Server V 4 0 e Lan Server V 4 0 and TCP IP for OS 2
11. Options Menu S Enter Type y Enter NO OP WW N Select y Enter to enable or n Enter to disable AppSocket TCP Sockets Type Enter Oo Select X Enter to exit this menu or end the telnet session 2 18 DocuPrint Technical Information Guide Setting DEFAULT GATEWAY at the Control Panel Setting DEFAULT GATEWAY at the Control Panel Cc If you are using the X erox CentreDirect External Print Server External Ethernet Adapter to connect your printer to the network you cannot use the control panel to set a default gateway Use the tane procedure that is described in the section for Windows and Unix Operating Systems 1 Press Menu Up or Menu Down until you see Menus Ethernet Menu 2 Press Item Up or Item Down until you see Ethernet Menu Default Gateway 3 Press Value Up or Value Down You will see Default Gateway XXX XXX XXX XXX 4 Press Value Up or Value Down to changethe value of the character above the cursor The value is incremented or decremented by 1 each time the key is pressed Holding down Value Up or Value Down causes continuous scrolling through the values 5 To change other characters in the Default Gateway address press Item Up or Item Down to scroll right or left respectively through the character string then press Value Up or Value Down to change the value of the character above the cursor asin Step 4 6 When you have completed setting the Default Gatew
12. attached to the printer If a Configuration Sheet does not print Make sure that the DIP switches arein the proper position Also power the printer and the Ethernet Adapter off and on Sometimes the devices may become unsynchronized 2 22 DocuPrint Technical Information Guide Resetting the Printer Resetting the Printer External Ethernet Adapter to connect your printer to the network you cannot use the control panel to reset the printer cs If you are using the X erox CentreDirect External Print Server To Reset your printer Press Menu Up or Menu Down until you see from the Control Menus Panel Job Menu 2 Press Item Up or Item Down until you see Job Menu Restart Printer 3 Press Value Up or Value Down until you see Restart Printer Yes 4 Press Enter You will see Job Menu Restart Printer 5 Press On Line You will see Ready To Reset your Unplug the power cord from the CentreDirect CentreDirect External 2 Wait 5 seconds and plug the power cord into the Print Server External CentreDirect Ethernet Adapter 3 Power cycle the printer Chapter 2 Connecting to Your Network 2 23 Resetting the Printer To Reset your Set the DIP switches that are located on the rear of the CentreDirect External Print Server External Ethernet CentreDirect External Adapter to D1 in the down position and D2 in the down Print Server External position Ethernet Adapter to factory defaults Un
13. options X Return to Main Menu A 6 DocuPrint Technical Information Guide Monitor Menu AppleTalk options Command A H M N S 1T X gt A AppleTalk options AppleTalk enabled AppleTalk Phase 2 Default zone name dp file servers Parallel port printer name Xerox046B2F par printer in chooser only if connected PostScript binary disabled delay before reset 15 sec delay after reset 45 sec Modify yes or no y or n n HP DLC options Command A H M N S 1 X gt H HP DLC options HP DLC enabled HPDLC active on port Parallel1 Modify yes or no y or n n Appendix A Telnet and NBMON command mode options A 7 Monitor Menu Microsoft Windows print services options Command A H M N S T X gt M Microsoft Windows options Microsoft Windows print services enabled Workgroup Domain WORKGROUP Machine Name XRX046B2F Services PARALLEL Description parallel port 1 Modify yes or no y or n n Netware options Command A H M N S 1 X gt N Netware options Netware enabled Print Server name used in SAP packets XRX046B2F Auto sense frame type No primary server configured Notification disabled Queue scan rate 1 sec Netware Directory Services NDS enabled Tree name Context Modify yes or no y or n n A 8 DocuPrint Technical Information Guide Monitor Menu SNMP options Command A H M N 5S 1 X gt s SNMP Options Current SNMP Trap Hosts 0 0 0 0 0 0 0 0
14. path is lt CDdrive gt instal winnt40 Select the INF file then click Open The Wizard will return you to the previous dialog Verify the path and filename are correct and click OK At thenext dialog enter aname for the printer and select whether you want that printer to be the default then click Next gt If the printer will not be shared click Next gt To share the printer enter a Share Name check the share checkbox then click Next gt At the next dialog it is recommended that you print a test page Click Finish Wait for the Test Print to print A new dialog will ask for confirmation of the test print click Yes Send a print job to the printer Check the print job for print quality If print quality problems exist use the print quality section of the DocuPrint System Administrator Guide to correct the problem If your print job did not print see the section Windows Troubleshooting page 4 20 to correct the problem Chapter 4 Windows Peer to Peer Network Setup 4 17 Windows NT 4 0 Network Quick Install Steps At the Desktop right mouse click the Network Neighborhood i d select Properti AppleTalk Protocol eighborhood icon and select Properties 2 Click on the Protocols TAB and verify that the AppleTalk protocol has been loaded 3 If this software is not present install it using the documentation provided by Microsoft Then return to this document Open the Control Panel and double cl
15. your DocuPrint printer in an IBM Warp Server environment you will need to perform several administrative tasks in order to install the printer and configure your server Quick Install Setup NETWORK CABLE CONNECTION Attach Rj45 DB15 BNC 2 CONFIGURATION SHEET Print the Configuration Sheet from the Control Panel 3 CREATE OS 2 PRINTER OBJECT Install create printer driver amp printer and share 4 TEST PRINT Start LPRPORTD LPRM ON ping printer open EPM and test print 5 PRINT QUALITY Refer to the DocuPrint System Administrator Guide 7 4 DocuPrint Technical Information Guide Troubleshooting Quick Step OS 2 Warp Server V 4 0 Check cables drops Are the LEDs active Print Settings Check Enabled ON IPADDRESS dhcp bootp static make sure the IP Address resolution is set properly Use DHCP if your network uses a DHCP server to assign IP addresses Use RARP BOOTP if your network uses BOOTP to assign IP addresses and use STATIC if you wish to assign a specific IP address You may set a Static IP Address form the control pand if your printer has one If you are connected to a network with a Xerox CentreDirect External Print Server External Ethernet Adapter then use ARP or NBMON Utility to set a Static IP Address Printer Properties Using LPD Output Port WIN OS2 using LPRMON Watch LPRPORTD Screen Is there Activity In printer input light processing It may take a few prints before initial qu
16. your printer is configured properly for using TCP IP 7 6 DocuPrint Technical Information Guide OS 2 Software Installation OS 2 Software Installation Installing the DocuPrint OS 2 Print Driver 1 2 co N vi 10 11 12 13 From your OS 2 desktop use your mouse to double click on Templates Scroll if necessary until you see the Printer Template Place the cursor over the Printer Template Press and hold mouse button 2 to drag the Printer icon onto the desktop When the Create a Printer screen appears enter the desired printer namein the text box at the upper left corner of the screen Click on Install new printer driver In the box at the top left labeled Printer Driver Selection click the radio button for Other OS 2 Printer Driver Click Install Insert the CD ROM supplied with your DocuPrint printer and reference the OS 2 Install instructions In the Directory text box enter the path in which the drivers reside Click Refresh The system will take a minute or two to read the driver files from the CD Scroll the list and use your mouse to select the DocuPrint printer Click on Install When the Create a Printer screen appears press Create In a moment the window will close and there will be an icon representing the printer you just created on your desktop Configure the printer for network use according to your specific network connections Chapter 7 OS 2 Network Setup
17. 2 Run the CD Navigator on your DocuPrint CD ROM run setup32 exe Select your language Select Install Printer Drivers Follow the instructions on the screen 3 Return to the CD Navigator on your DocuPrint CD ROM Select Additional Software Utilities Select Install Win95 98 Peer to Peer Tool OR Run the Setup program located on your DocuPrint CD ROM in the folder lt D drive gt instal utility Win95 Peer to Peer 4 At the Welcome screen click Next gt 5 The Destination Location screen will appear showing where the files will be installed Change the directory with the Browse button or click Next gt 6 A new screen will appear requesting a backup directory Change the directory with the Browse button or click Next gt 4 4 DocuPrint Technical Information Guide 7 10 11 12 13 14 15 Windows 95 98 Peer to Peer Network N etBEUI A new screen will appear requesting a spool directory Change the directory with the Browse button or click Next gt A new screen will appear requesting a new folder s name You may type a new folder name or select an existing folder from the list then Click Next gt An information screen will appear and display the spool directory and print queue name for the queue you just installed Note this information to be used when connecting a port to this queue The Setup Complete window will appear Select the radio button to reboot your computer Click Finish
18. 3 Fifo BUSY lt enter gt don t change continue Select data setup strobe width in microsec 1 2 7 2 5 4 3 8 1 4 10 8 lt enter gt don t change continue Select parallel console test page type 1 PostScript 2 Ascii text lt enter gt don t change continue Enable Bidirection Interface 1 No 2 Yes lt enter gt don t change continue New Parallel port config mode setup strobe us console test page bidirection Standard 2 7 PostScript Disabled Appendix A Telnet and NBMON command mode options A 11 Monitor Menu Reset nvram to factory defaults Command C D E FH ILL N P Q R SZ H gt z Also reset IP address yes or no y or n y nvram reset to factory defaults Print ASCII test page Command C D E F H I L N P Q R 5 Z gt Select port 1 Change Parallel lt enter gt don t change continue Print Postscript test page Command C D E F H 1 L N P Q R S Z gt Select port 1 Parallel lt enter gt don t change continue A 12 DocuPrint Technical Information Guide
19. 7 7 OS 2 Troubleshooting OS 2 Troubleshooting This section contains OS 2 quick check and step by step troubleshooting procedures Req uirements Aworkstation server with the appropriate DocuPrint print driver installed e A working knowledge of the operating system being used on your workstation e Proper cabling in use to connect the printer to the network OS 2 Quick Check J Print a Configuration sheet and check ALL IP addresses and verify that you have set the DocuPrint printer s address correctly Refer to the section Print the Configuration Sheet in Chapter 2 2 Use the ping command to see if your server responds If the server does not respond you may have an addressing or network problem 3 Use the ping command to seeif your DocuPrint printer responds If the printer does not respond you may have an addressing or network problem Correct these conditions and retry 4 Use the ping command to seeif your gateway responds If the gateway does not respond you may have an addressing or network problem Correct these conditions and retry 5 Check your router subnet if applicable and gateway addresses Incorrect addressing can render your Ipr Ipd printing system unusable 6 For OS 2 printing only is LPRPORTD EXE running 7 For OS 2 and WIN OS 2 printing is LPRMON EXE running 7 8 DocuPrint Technical Information Guide TCP IP for OS 2 versions 2 0 3 0 3 1 4 0 OS 2 Tr
20. If you wish to view the ReadM efile click Yes otherwise click No When your system restarts find the DLL Tool program group and doubleclick the Xerox DLL Config icon The Configuration Option screen appears Choose Add Xerox Printer Queue and click Next gt Enter the MAC address of your printer s network card and click Next gt A new screen entitled Adding a New Queue will appear Choose the Xerox Printer M odel and click Next gt Chapter 4 Windows Peer to Peer Network Setup 4 5 Windows 95 98 Peer to Peer Network N etBEUI 4 6 e Koca 16 A new screen entitled Adding a New Queue will appear Enter the desired printer port name and click Next gt 17 An information screen will appear Note the port name displayed It should contain the logical drive name and path of the location your spool directory 18 You will be returned to the configuration screen Select the Exit radio button to reboot your computer Click Finish 19 The print queue will be created Start your windows control panel and doubleclick Printers Windows 95 98 Users 1 Select a printer with the right mouse button Select the Properties entry in the cascade menu 2 Select the Details TAB and use the Ports drop list menu to choose the queue you created during installation Click OK 3 Open an application and print a test page to verify operation DocuPrint Technical Information Guide For CentreDirect External Print Server External Ether
21. Print Technical Information Guide Configure Your Web Browser Configure Your Web Browser This procedure will configure your web browser software to connect to your printer on the network J Consult the section Chapter 2 Connecting to Your Network Set An IP Address page 2 6 and assign your printer a TCP IP address 2 Perform the steps in the section Print the Configuration Sheet page 2 21 and retain the page for the steps below 3 Launch your web browser software 4 Enter your printer s TCP IP address from your Configuration Sheet into the Address or Location field on your browser this name is browser dependent and press Enter 5 Your browser will connect to the embedded web server on your printer and display the printer s Home Page 6 Once you have established communication with your printer be sure to save the URL in your Favorites or Bookmarks this name is also browser dependent so you can quickly reconnect when necessary To make it easier for browser software to find the printer be sure to update your DNS or NIS to include the printer Chapter 9 Internet Printer Services 9 3 Additional information on Internet Services Additional information on Internet Services The most common uses of Internet Services are sending print jobs and monitoring consumables toners developers paper Detailed information on to use this feature can be found in the CentreWare Internet Serv
22. The Xe Docu Print aser Printers Technical Information Guide Notice Copyright 1999 2000 Xerox Corporation All Rights Reserved Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX The Document Company the stylized X and DocuPrint are trademarks of Xerox Corporation or its subsidiaries Adobe and PostScript are trademarks of Adobe Systems Incorporated PCL HP and LaserJet are trademarks of Hewlett Packard Company IBM is a trademark of International Business Machines Corporation Microsoft Microsoft Windows Microsoft Word MS and MS DOS are trademarks of Microsoft Corporation Univers is a trademark of Linotype AG or its subsidiaries WordPerfect is a trademark of WordPerfect Corporation Centronics is a trademark of Centronics Corporation Macintosh and TrueType are trademarks of Apple Computer Incorporated OnPage is a trademark of COM PUTER applications Inc All other product names are trademarks tradenames of their respective owners PCL PCL 5eand PCL 6 are trademarks of Hewlett Packard Company This printer contains an emulation of the Hewlett Packard PCL command language recognizes HP PCL commands
23. V 2 0 e OS 2 Warp V 4 0 e OS 2 Warp Connect V 3 0 7 2 DocuPrint Technical Information Guide Compatibility The DocuPrint printer has been tested in the following e Lan Server V 4 0 with TCP IP for OS 2 V 2 1 Compatibility environments Network Operating e Warp Server V 4 0 with TCP IP installed Systems Required OS 2 FIXPACKS e OS 2 Warp V 4 0 Peer to Peer with TCP IP installed e OS 2 Warp Connect V 3 0 Peer to Peer with TCP IP installed e Warp Server APAR 11017 or M PTS Fixpack WR08415 converged and LATEST TCP IP V 4 0 PRINT Fixpack including any requisite fixes apars or TCP IP Fixpack UN00959 and LATEST TCP IP V 3 1 PRINT Fixpack including any requisite fixes apars e Lan Server V 4 0 with TCP IP V 2 0 APAR 11017 PN 70015 OS Warp V 4 0 M PTS Fixpack WR08415 converged and LATEST TCP IP V 4 0 PRINT Fixpack including any requisite fixes apars e OS 2 Warp Connect V 3 0 M PTS Fixpack WR08415 converged and LATEST TCP IP V 4 0 PRINT Fixpack including any requisite fixes apars or TCP IP Fixpack UN00067 and LATEST TCP IP V 3 0 PRINT Fixpack including any requisite fixes apars OTHER VERSIONS Other versions of Lan Server with TCP IP for OS 2 may work but have not been tested and are not supported Chapter 7 OS 2 Network Setup 7 3 Quick Step OS 2 Warp Server V 4 0 Quick Step OS 2 Warp Server V 4 0 To install and use
24. a Pichi deies ativan ea 5 8 Macintosh Quick CheCK sssiiciisssrins isinisisi 5 8 Macintosh Troubleshooting Step by Step ceeeeeeeee 5 9 Chapter 6 UNIX Network Setup ou 6 1 PEFOGUGUION ee se onthe oednaeas Wleohiatubiiet ive ators 6 2 Chapter 7 OS 2 Network Setup ccc 7 1 OVEIVICW ura root es sehneec senna Peters aneces eee 7 2 ODJECUVE siano a A 7 2 REQ UIFEMMENES asriucernninni NE AE 7 2 Compatibili acanna 7 3 Network Operating Systems neena 7 3 Required OS 2 FIXPACKS eenen 7 3 Quick Step OS 2 Warp Server V 4 0 ssssscerreeene 7 4 QUICK Install Setup srcsrenisiseii 7 4 Troubleshooting esesesisssrissrrrssiisssrissirisriiinniisnninnninnns 7 5 Step by Step Setup for IBM TCP IP for OS 2 oer 7 6 TCP IP Protocol Configuration 7 6 OS 2 Software Installation rererere 7 7 Installing the DocuPrint OS 2 Print Driver 7 7 OS 2 Troublesnooting ses uiii iuc aas 7 8 REGUIFEMIENES osise ENE EENE 7 8 6 DocuPrint Technical Information Guide O S 2 QUICK Check eisian iania 7 8 TCP IP for OS 2 versions 2 0 3 0 3 1 4 0 eee 7 9 OS 2 Troubleshooting Step by Step eeeeeeeeeeeeee 7 9 OS 2 Warp V 4 0 OS 2 Warp V 3 0 all versions Warp Server LAN Server 4 0 amp Warp Connect using TCP IP for OS 2 versions 2 0 3 0 3 1 4 0 7 9 Chapter 8 CentreWare DP and CentreWare MC 8 1 NEFOGUCEION anaran 8 2 Chapter 9 Internet Printer Services 0 0 0 0 9 1 OVEPVIOW E 9 2 REG UIFEMMEN ES acrais
25. ality responds Print 10 20 pages first Refer to the DocuPrint System Administrator Guide for additional information Chapter 7 OS 2 Network Setup 7 5 Quick Step OS 2 Warp Server V 4 0 Step by Step Setup TCP IP Protocol Configuration for IBM TCP IP for l Acquire two IP addresses for use on your server and your OS 2 DocuPrint printer 2 Install TCP IP for OS 2 Remember to open LAN Adapter and Protocol Support LAPS M PTS etc and configure the TCP IP protocol for your network adapter See your OS 2 documentation for configuring network adapters for the TCP IP protocol 3 Open double click TCP IP Configuration Object Click the Printing tab and enter the following REMOTE PRINT SERVER Printer IP Address in 32 bit dotted decimal notation e g 127 0 0 0 REM OTE PRINT SERVER S PRINTER ps Enter ps without quotes and in lowercase MAXIMUM NUMBER OF LPD PORTS Enter a number between 2 and 64 inclusive e FOR OS 2 PRINTING ONLY NO WIN OS 2 Click the Autostart tab Highlight Iprportd then click Autostart Service Foreground Session and Minimized Close the TCP IP Configuration Windows Click SAVE then reply YESto Update CONFIG SYS e Shutdown your server workstation and reboot Once completed and you have rebooted use the ping command at an OS 2 Command Prompt to ping your server workstation s IP address Repeat the ping command using your DocuPrint printer s IP Address to confirm that
26. and processes these commands in a manner comparable with Hewlett Packard Laser et printer products Specifications described in this publication are subject to change without notice Use of some features may be limited by your hardware or software configuration Contact your dealer Xerox or Xerox Limited for details Contents Chapter 1 Chapter 2 CONTENTS ss cckcectsiaansianstvanssettenseceseandesstenstahenesssadsecinnnniiivaasianatinne 3 Introduction isdn cin ssc sdeecy ia ssassncansaten danansiensieandadcanedss 1 1 Document Introductio sssrini 1 2 Purpose Of this S CtiOn ccccceccssseecssssteeecessstseeeesesateeeens 1 2 ODJOCHVC E E Alaina E 1 2 Requirements erener neee 1 2 HOw Can Print TIS encorena unnn 1 3 Other Information ReSOuUrcCeS eee 1 4 How Do I Proceed cccceccessssteeceessseteeeecsneeeeeesssneasesssseaaes 1 5 First Time Printer SQtup ccccccccessesseeesseeseeeesseseeerseeees 1 5 Configuration of an Existing Printer 1 5 Connecting to Your Network a 2 1 OVEIVICW cri E 2 3 OD J OCEIV Gye csise caries ces S aan aa aeaa iiaa AIA Eaa 2 3 REQUIPEMONES arriere inaipa e E E EE 2 3 Orgazam pana pa denabtanarteedands 2 4 Quick Steps For Connection amp Setup scssccccccccrerne 2 5 Set An IPAGOKESS i tascide cutie dadeeseevehiersssevinhecsss Ea 2 6 Static AGAreSSING cis sviwedacisuiacecelaviawcdedeusivesedebiinncdeebiviaaaenness 2 7 Setting from the Control Panel 2 7 Setting from Windows Operatin
27. apter type y Otherwise type n Return to the network settings option list Type X to return to the monitor options list Type R to reset the CentreDirect External Print Server External Ethernet Adapter Chapter 4 Windows Peer to Peer Network Setup 4 9 Windows 95 98 Peer to Peer Network N etBEUI Windows 95 98 Users To connect to the CentreDirect External Print Server External Ethernet Adapter 1 Open the Network Neighborhood Find the computer named XRX aaaaaa 2 Open the CentreDirect External Print Server External Ethernet Adapter icon by double clicking 3 Double click on the printer icon inside the CentreDirect External Print Server External Ethernet Adapter 4 Follow the Add Printer Wizard to install the correct print driver 5 Send atest print to verify correct setup 4 10 DocuPrint Technical Information Guide Windows 95 98 Peer to peer Network Peer ro Peer IPP Windows 95 98 Peer to peer Network Peer ro Peer IPP Requirements Step by Step Setup Peer to Peer e A printer with appropriate cabling connected to your network A workstation with Windows 95 98 software and the Microsoft IPP Client for Windows 95 98 installed The Microsoft IPP Client can ve down ivaued from the Microsoft Corporatio web site e A working knowledge of Windows 95 98 1 A Ww O ON BO UI 10 11 Print a Configuration Sheet Details are in Chapter 2 Connectingto Your Networ
28. arameters on the CentreDirect External Print Server to be set without using CentreWare DP A 2 DocuPrint Technical Information Guide Monitor Menu Monitor Menu Available commands C Configure console for status monitoring D Display summary configuration parameters E Display set ethernet options F Flash firmware load enable disable Display set IP Address L Limit monitor Network access by password N Network Protocols menu P Display set parallel port parms and status R Reset the MicroPort S Display set serial port parms Z Reset nvram to factory defaults Print ASCII test page Print Postscript test page Command C D E F H I L N P Q R S Z gt C Appendix A Telnet and NBMON command mode options A 3 Monitor Menu Configure Console Console status monitoring Network Console options 1 Off 2 Network 3 Parallel port lt enter gt don t change continue Console status monitoring Off Display summary configuration Command C D E FH I L N P Q R SZ 4 gt d parameters Xerox CentreDirect External Print Server External Ethernet Adapter Firmware revision 1 56Datecode 8 25 1998 14 48 Ethernet address 00 40 C8 04 6B 2F IP address not set 13 231 38 195 set by DHCP Console status monitoring Off Network monitor password security disabled TCP Sockets fpfilter enabled LPD enabled Netware enabled Microsoft Windows print services enabled HP DLC enabled
29. ation Sheet 1 Verify these items in the Ethernet M enu area of the Configuration Sheet e IP Address Resolution is set to DHCP Control Panel or RARP BOOTP depending on your network configuration e Current IP Address is set correctly note this address if it is assigned dynamically e Subnet Mask is set correctly if used e Default Gateway is set correctly if used Check the LPR and AppSocket settings and verify they are set as desired These settings are not critical to operation but provide some security and usability features 2 Verify the PDL in the Ethernet M enu area of the Configuration Sheet e Interpreters PCL or PostScript depending on your driver 3 From the server desktop use the right mouse button and select Network Neighborhood then with the left mouse button select Properties from the cascade menu 4 The Network dialog will appear Select the Protocols tab 5 Check the list of installed network protocols for the following item e TCP IP Protocol 4 26 DocuPrint Technical Information Guide 6 7 10 11 12 13 Windows Troubleshooting If you have elected to run CentreWare DP you must also have loaded Novell NetWare Client 32 and an NWLink IPX SPX Compatible transport protocol component You may also discover printers that have been assigned a TCP IP address As required click Add and install any components not listed and restart the system Once rebooted select the Star
30. ay address press Enter You will see Ethernet Menu Default Gateway 7 Press On Line You will see Ready Chapter 2 Connecting to Your Network 2 19 Setting DEFAULT GATEWAY at the Control Panel Setting from __ Perform these steps to enter the Default Gateway using telnet from a Windows or Unix OS Some DocuPrint Windows or Unix network printers do not support telnet For these printers Operating Systems enter the Default Gateway from the Control Panel as described in the previous section cs Telnet only works if the device is on the same subnet as the host i e computer or workstation 1 Open a telnet session Windows Open a MS DOS window type telnet X x X X Enter where x x x x is the IP address Unix Type telnet hostname in a shell Type Enter and then yes Enter to enter monitor mode Select the Network Protocols Menu N Enter Select the TCP IP Options Menu T Enter Select the Engine Options Menu E Enter Type y Enter Select Default router gateway g Enter Enter the new Default Gateway address Enter oOmonrauw sh iw nN Select X Enter to exit this menu or end the telnet session 2 20 DocuPrint Technical Information Guide Print the Configuration Sheet Print the Configuration Sheet It isimportant to print a Configuration Sheet from the printer to determine the current network settings of your DocuPrint printer The default settings will enable all ports w
31. ay have changed this name Open the Printers folder to verify that there is an entry for the type of printer you installed 2 Launch the CentreWare DP software In Windows 95 98 WindowsNT 4 0 or Windows 2000 click on the Start button and slide the highlight up to the Programs entry In the next fold out window slide the highlight up or down until you reach the CentreWare DP entry Release the mouse button to launch 3 If the desired printer s name appears your printer is communicating through the network Select the desired printer If acommunications error message appears your printer isnot ableto communicate with your workstation Verify your printer s settings then return to this procedure Chapter 3 Novell NetWare Setup 3 9 NetWare Troubleshooting 4 With the printer still selected select the Printer drop down menu and highlight the Advanced Setup entry 5 Under this menu will be a sub menu for NetWare Select this option 6 When the Advanced Setup dialog appears verify the information contained on this screen against the information contained on the Configuration Sheet Check for BOTH of these items e Primary Server has the server name listed on the Configuration Sheet e Check the queue name the DocuPrint printer is set to service If necessary create a new queue to test the printer e If your printer is configured to service both NDS and Bindery mode queues make sure the Primary Server is not i
32. d as a reference to the network configuration of your printer Proceed next to the chapter within this TIG that covers your workstation Operating System and follow the setup instructions provided How Do I Proceed 1 5 2 26 DocuPrint Technical Information Guide Novell NetWare Setup INtHOGUCTION i532 aces eA gs 3 2 OBJECTIVE srainsett 3 2 Requirements ssssssssseerrsssrrrritttrtritttttnrtttktntttttnnttetnn nnna 3 2 NetWare 3 1X Print Server Setup NetWare 4 X 5 0 NDS Print Serv r SetU icien daioni a a 3 3 Setup with CentreWare DP assaccrirrrrererrnnrnne 3 3 Advanced Setup in Bindery M ode or for NDS NetWare Direc tory Services Network neern 3 3 Netware NDPS NEPS Novell Distributed Print Services 3 4 NetWare Troubleshooting c ccccceeeseeeteeeeneees 3 5 REQUIFEMONES sinansa an ea leis 3 5 NetWare Troubleshooting Quick Check sscsscercercscss 3 6 Novell NetWare Troubleshooting Step by Step 3 7 Novell NetWare Hardware Step by Step occ 3 7 Novell NetWare Software Step by Step cee 3 9 Chapter 3 Novell NetWare Setup 3 1 Introduction Introduction The purpose of this chapter is to direct you to the best information on Print Server Installation and Initial Testing Also Troubleshooting if required is provide for the setup of your DocuPrint printer operating under the various Novell NetWare versions This task would ordinarily be performed by an experienced System Adminis
33. d bein the up position and D2 should be in the down position If you change the position of the switches make sure you cycle the power off and on before proceeding 6 When the telnet window appears type Enter exclamation point and then yes Enter to enter monitor mode 7 Type I Enter to enter the IP address Enter the desired IP address 8 Reboot the network interface by typing R Enter H When you reboot the network interface you will lose your td net connection Close the tdnet session window and open a new connection after the network interface has rebooted W hen the X erox CentreDirect External Print Server External cs Ethernet Adapter acquires an IP Address the SYS LED blinks once per second If the IP Address is not set the SYSLED blinks 5 times per second 2 12 DocuPrint Technical Information Guide Dynamic Addressing RARP BOOTP Set An IP Address The TCP IP address is assigned automatically by the Server Follow the steps below Power on your DocuPrint network printer and allow time for an IP address to be assigned by the RARP BOOTP server this time may vary depending on network traffic D If you are using the X erox CentreDirect External Print Server External Ethernet Adapter to connect your printer to the network make sure the Adapter is powered on in addition to the printer W hen the CentreDirect External Print Server acquires an IP Address the SYS LED blinks once per sec
34. dress from the Control Panel as described in the previous section Telnet only works if the device is on the same subnet as the host i e computer or workstation 1 Use a text editor to open the etc hosts file 2 Add the following line x x x x name where x x x x iS the IP address you are assigning and name is the host name 3 Save the etc hosts file 4 Create a static ARP entry by typing one of the following commands depending on your system arp s ether name aa aa aa aa aa aa Enter no leading zeros RS 6000 e arp s name aaiaa aa aa aa aa Enter no leading zeros most UNIX systems e arpbypass set name Oxaa Oxaa Oxaa Oxaa Oxaa Oxaa Enter AT amp T and NCR where aa aa aa aa aa aa is the Ethernet Address For example on a SunOS system if the Ethernet Address was 0040C 800012B and the host name was Alpha you would type arp s alpha 0 40 C8 0 1 2B The Ethernet Address can be found on the Configuration Sheet If you are usinga Xerox CentreDirect External Print Server External Ethernet Adapter the Ethernet Address can be found on a label located on the bottom of the CentreDirect Chapter 2 Connecting to Your Network 2 11 Set An IP Address 5 Open a telnet session by typing telnet namefEnter Make sure that telnet is enabled on the CentreDirect External Print Server External Ethernet Adapter by examining the position of the DIP switches which are located on the rear panei D1 shoul
35. e bottom of the Adapter 4 Type arp a Enter A list should appear that shows the host that was pinged and the new entry Chapter 2 Connecting to Your Network 2 9 Set An IP Address 5 Type Telnet x x x x Enter Make sure that telnet is enabled on the External Ethernet Adapter by examining the position of the DIP switches which are located on the rear pand D1 should bein the up position and D2 should be in the down position If you change the position of the switches make sure you cycle the power off and on before proceeding 6 When the telnet window appears type Enter exclamation point and then yes Enter to enter monitor mode 7 Type Il Enter to enter the IP address Enter the desired IP address 8 Reboot the network interface by typing R Enter H When you reboot the network interface you will lose your td net connection Close the tdnet session window and open a new connection after the network interface has rebooted W hen the Xerox CentreDirect External Print Server External cs Ethernet Adapter acquires an IP Address the SYS LED blinks once per second If the IP Address is not set the SYSLED blinks 5 times per second 2 10 DocuPrint Technical Information Guide Set An IP Address Setting from Unix Operating Systems Perform these steps to enter the IP Address using ARP and telnet from a Unix OS Some DocuPrint network printers do not support telnet For these printers enter the IP ad
36. e is enabled e Frame Type matches the frame type of the desired fileserver H To determine your NetWare IPX frame type type config at the Novell console screen On large networks using multiple IPX frame types it is CRITICAL that the frame type be set correctly e PDL is set to your desired PDL PostScript or PCL 5e or to Auto e Primary Server for NetWare 3 1X only is set to the name of the server which serves the print queue you have assigned to the DocuPrint printer NDSTree for NetWare 4 1X NDSand later is set for the correct NDS tree name e NDSContext for NetWare 4 1X NDS and later is set for the correct NDS Context e Print Server PServer Name is set for the name selected for this DocuPrint printer to act as a print server e Novell Mode is correctly set 6 If any changes are made reset the or if connected to the network with an External Ethernet Adapter power cycle the Adapter Once the printer has been reset allow the printer approximately two minutes to go through self test and then log into the network server 7 Print out another Configuration Sheet to verify the items you modified were set and retained 3 8 DocuPrint Technical Information Guide NetWare Troubleshooting Novell NetWare Software Step by Step 1 Verify that CentreWare DP and a DocuPrint printer driver have been loaded on the workstation e In Windows 95 98 WindowsNT 4 0 or Windows 2000 double click on My Computer you m
37. e window to exit the Chooser Chapter 5 Macintosh Network Setup 5 7 Macintosh Troubleshooting Macintosh Troubleshooting The steps in this procedure should eliminate cabling communication and connection problems Complete these steps then run atest print from your software application If the job prints no further system troubleshooting will be necessary For problems with the appearance of your document once it has printed consult of the DocuPrint System Administrator Guide Req uirements A workstation with the appropriate DocuPrint print driver installed e A working knowledge of the operating system System 7 0 or higher being used on your workstation e Proper cabling in use to connect your printer to the network Macintosh Start the Chooser in Operating System 7 0 or greater P software Quick Check 2 If the printer name appears your printer is communicating through the network You do not need to perform any of the checks outlined in this section 3 If your printer name does not appear proceed to the section Macintosh Troubleshooting Step by Step 5 9 5 8 DocuPrint Technical Information Guide Macintosh Troubleshooting Step by Step 1 2 Macintosh Troubleshooting Verify that the printer is plugged in turned on and connected to an active network Verify cable connection to the printer from the EtherTalk network BNC connections should have the locking pins of the pl
38. edinnnta ese hanes 3 2 OD JOCHIVG mironi a aAa a ea RE aii 3 2 REQUIFEMENES cesena RE 3 2 NetWare 3 1X Print Server Setup NetWare 4 X 5 0 NDS Print Server SCLUP cena sitencssenancscteaseniaastgecnsnnagesaedgansetanunesatnentesnniee 3 3 Setup with CentreWare DP vo ccceceecsstseessssteeeessseeees 3 3 Advanced Setup in Bindery Mode or for NDS NetWare Direc tory Services NetWork esenc 3 3 Netware NDPS NEPS Novell Distributed Print Services 3 4 NetWare Troubleshooting 3 5 REQUIFEM ONES 2 testiti hindi aa aa 3 5 NetWare Troubleshooting Quick Check cesteeee 3 6 Novell NetWare Troubleshooting Step by Step 3 7 Novell NetWare Hardware Step by Step 3 7 Novell NetWare Software Step by Step 3 9 Chapter 4 Windows Peer to Peer Network Setup 0 4 1 4 DocuPrint Technical Information Guide OVERVIEW enana ae wand e a a aT aE 4 3 ODJECUNV E cansan iaee ataa ai RAEE SAE ani AEEA 4 3 REQUIFEMENS 3 02 cssccceeiepieccvtsesdsa a 4 3 Windows 95 98 Peer to Peer Network NetBEUI 00 4 4 For DocuPrint Networked Printers ecce 4 4 Quick Install Steps 4 4 ForCentreDirect External Print Server External Ethernet Adapter 4 7 Quick Install Steps 4 7 Windows 95 98 Peer to peer N etwork Peer ro Peer IPP 4 11 REQUIFEMENES S fcsvustcadevesncs counhswce ee EN i E ehaunttedesvewe 4 11 Step by Step Setup Peer to Peer cnc 4 11 Windows NT 4 0 Network ccecccseteceessseeeessssteeeseessaneees 4 12
39. en a 9 2 Configure Your Web BrowSe cscessseeeseeteseeeeeeteteeees 9 3 Additional information on Internet Services 0 ccceeeeee 9 4 Appendix A Telnet and NBMON command mode options A 1 Introduction 0 0 ceceeeeeceteeeeeeceeteeeeeecseeeeessseeeeesensuaeesensautags A 2 Monitor Meni eisene a E E A 3 E E E TT Configure Console A 4 a Wess vsnateanee Display summary configuration parameters A 4 Display set ethernet Options ecen A 5 Flash firmware load enable disable cceeeseeeeee A 5 Display set IP address 0 0 eee eeeeeeeeeeeeeteteeeeteeettteeeteneetenes A 5 Limit monitor network access by paSSWOId eeeeeeee A 6 Network protocols mMenu usses A 6 AppleTalk options A 7 HP DLC options A 7 Microsoft Windows print services options A 8 Netware options A 8 SNMP options A 9 TCP IP options A 9 E EE Display set parallel port parms and status A 11 S ian cette Print ASCII test page A 12 Print Postscript test PAGE oo ccccssecescsseeeessssteeeeeeeseaees A 12 8 amp DocuPrint Technical Information Guide Introduction Document Introduction 1 2 Purpose Of this Section n e 1 2 Objective eee 1 2 REQUIRGMENES sicsticeeracccuegegs steed tata cceeasshacceeiesdansccehcdauetenneny 1 2 How Can I Print This 0 1 3 Other Information Resources ce 1 4 How Do I Proceed 0 0 0 ccccccsssseeeeesssteeeesssseeseeeenneees 1 5 First Time Printer Setup cccsesccs
40. entry in the menu 4 M ake sure that AppleTalk is active 5 In the left window of the Chooser click on the Adobe PS icon to select it You may have to use the scroll bars at the right side of this box to locate the icon gt Your network may be divided into AppleTalk Zones You can tdl if there are zones by the appearance of the CHOOSER window When the CHOOSER program detects multiple zones the left window will be reduced in size The lower half of the CHOOSER window will bea zonelist Identify then select the zone in which the DocuPrint printer is located 6 When you select a zone printer names appear in a box to the right 7 Select the printer address from the window to the right 8 Click Setup Es If you do not use the DocuPrint driver you may not be ableto take advantage of all of the printer s features 5 6 DocuPrint Technical Information Guide Macintosh Driver Installation FOR FIRST TIME INSTALLATIONS 9 10 11 Highlight the PPD for your DocuPrint printer Click Select Configure your driver with the options installed on your printer Go to Step 16 FOR RECONFIGURATION OF EXISTING PRINTERS 12 13 14 15 16 17 Click on Select PPD The window displays a list of PostScript printer description files Highlight the PPD file for the desired printer Click Select Select Configure and set your driver with the options installed on your printer Click OK when finished Close th
41. er nal Ethernet Adapter NetBEUI ceeeecsetteeeeeseeees 4 25 Windows NT 4 0 Troubleshooting TCP IP cscs 4 26 Windows NT 4 0 Troubleshooting DLC LLC o e 4 28 Windows NT 4 0 Troubleshooting AppleTalk eese 4 30 4 2 DocuPrint Technical Information Guide Overview Overview Objective Requirements The purpose of this chapter is to provide detailed information on Software Installation Initial Testing and Troubleshooting if required for the setup of your DocuPrint printer operating under the various Windows versions This task would ordinarily be performed by an experienced System Administrator The objective of this chapter is to provide the required information to enable you to connect and set up your DocuPrint printer on your network as quickly as possible Basic requirements for network printer connection and setup are listed for various workstation operating systems within the sections contained in this chapter In general the requirements needed for printer connection and setup include e A workstation with the appropriate operating system software installed for that station e A working knowledge of the operating system being used on your workstation Chapter 4 Windows Peer to Peer Network Setup 4 3 Windows 95 98 Peer to Peer Network N etBEUI Windows 95 98 Peer to Peer Network NetBEUI For DocuPrint Quick Install Steps Networked Printers J _ Load your DocuPrint CD ROM
42. er 9 Internet Printer Services Chapter 4 Windows Peer to Peer Network Setup 4 15 Windows NT 4 0 Network Quick Install Steps 1 At the Desktop right mouse click the Network DLC LLC Protocol Neighborhood icon and select Properties 2 Click on the Protocols TAB and verify that the DLC LLC protocol has been loaded 3 If this software is not present install it using the documentation provided by Microsoft Then return to this document Open the Control Panel and double click Printers icon Double click Add Printer The Add printer Wizard starts Verify that My Computer is selected and click Next gt Click Add Port Select the Hewlett Packard Network Port in the Available Print Monitors box and click OK O ON DO VU A 10 Enter a unique name for the port to be used in the area provided 11 Choose the Port Address from the list of ports 12 Click Timers and verify that the Job Based connection is selected then click OK 13 Click OK The Wizard will return you to the previous dialog Verify the new port name you entered isin thelist and correct The check box to the left of the port name must be checked if it is not check it then select Next gt 4 16 DocuPrint Technical Information Guide 14 15 16 17 18 19 20 21 22 23 24 Windows NT 4 0 Network Insert the DocuPrint CD ROM and click Have Disk Click the Browse button and select the directory containing the Windows NT drivers The
43. ervices 9 1 Overview Overview Your DocuPrint printer includes an integrated Web Server This means you can now check up on your printer status using your favorite Web Browser software This section will show you how to set up this feature In addition to monitoring your printer this tool can be used to change the configuration of your printer submit print jobs and once configured use the printer s settings to set up additional printers The type of network Internet or Intranet to which your DocuPrint printer is connected will determine how Internet Services will be enabled Req uirements It isrecommended but not mandatory that you install a Java enabled browser on the workstation s which will use the Internet Services Tool For best performance and compatibility use Netscape Navigator 3 0 or Microsoft Internet Explorer 3 0 or later e You printer and workstation s must be connected to a network which has the TCP IP protocol enabled e These procedures assume a general knowledge of your network type and the operation of your web browser software e It is recommended that you set both Subnet Mask and Default Gateway parameters if your printer ison an inter network with more than 1 segment These parameters are optional if you are not communicating to your printer over a WAN cs The Xerox CentreDirect External Print Server External Ethernet Adapter does not include an integrated Web Server 9 2 Docu
44. es more detailed printer information than is contained in the User Guide The CentreWare DP User Guide explains how to install and use CentreWare DP Services to install connect and configure Xerox printers on a network The CentreWare for Unix Systems and TTY User Guides provide an experienced System Administrator with information required to install the printer in various Unix environments User Guide and set up information for other utilities supplied on the CDs may be contained in the same folder as the utility Consult the CD cover booklet for information on these utilities This Technical Information Guide provides procedures for establishing a physical printer network connection information on establishing network printing by platform and provides procedures for tasks typically performed by a System Administrator Electronic Help is available for installation of software CentreWare DP and all printer drivers supplied with your DocuPrint printer 1 4 DocuPrint Technical Information Guide How Do Proceed How Do Proceed First Time Printer Setup Configuration of an Existing Printer Chapter 2 Connecting to Your Network provides instruction on connecting your printer to the network Chapter 3 Novell NetWare Setup contains Software Installation and Troubleshooting information for NetWare versions 3 1X 4 X and 5 0 Chapter 4 Windows Peer to Peer Network Setup contains Software Installation and Tro
45. et but are also applicable to Token Ring if you have that option 2 6 DocuPrint Technical Information Guide Static Addressing Set An IP Address The printer is assigned a TCP IP address by a network administrator The address can be set at the control panel or by using ARP and telnet commands D If you use the X erox CentreDirect External Print Server External Ethernet Adapter to connect your printer to the network you cannot use the control panel to set a Static IP Address Use the ARP and telnet procedures that are described in the sections for W indows or Unix Operating Systems Setting from the Control Panel Perform these steps to set the Static IP Address at the control panel 1 Press Menu Up or Menu Down until you see Menus Ethernet Menu 2 Press Item Up or Item Down until you see Ethernet Menu IP Address Res 3 Press Value Up or Value Down You will see IP Address Res Static 4 Press Enter You will see Ethernet Menu IP Address Res 5 Press Item Up or Item Down until you see Ethernet Menu IP Address Chapter 2 Connecting to Your Network 2 7 Set An IP Address 6 Press Value Up or Value Down You will see IP Address REX 2 REX RX KK 7 Press Value Up or Value Down to change the value of the character above the cursor The value is incremented or decremented by 1 each time the key is pressed Holding down Value Up or Value Down causes continuous scrolling
46. figuration Sheet and VERIFY the following settings e Netware is enabled e Frame Type matches the frame type of the desired fileserver PDL is set to your desired PDL PostScript or PCL or to Auto You may wish to set PDL to the desired type if only one PDL will be used Desired Novell mode is set NDS BEM NDS or BEM e Print Server Name The CentreWare DP software supplied on your Printer Management Software CD will provide you with the quickest and easiest method for installing your printer on a network Everything you need to know to use this software is contained in the help files If you prefer a User Guide in several languages is provided in pdf form on the Printer Management software CD in the Doc folder Please take a minute to examine this software You will be pleasantly surprised at how easy the installation of your printer on your network can be The Advanced Setup option of CentreWare DP gives you an additional tool to control how your printers are configured in your Novell NetWare network environment This tool is only necessary for connecting your printer to more than one file server or queue Chapter 3 Novell NetWare Setup 3 3 NetWare 3 1X Print Server Setup NetWare 4 X 5 0 NDS Print Server Setup Netware N DPS In order to access Xerox printersin this environment you will need the Xerox Gateway software installed on your NEPS N ovell system The latest version of the Xerox Gateway Software Dist
47. g Systems 2 9 Setting from Unix Operating Systems 2 11 Dynamic Addressing RARP BOOTP scscceseeesteees 2 13 Dynamic Addressing DIFCP icerscretecsteeees ctaptvastanamertcanerccavtetesancetiect ET 2 14 Setting a SUBNET MASK at the Control Panel 2 15 Setting from Windows or Unix Operating Systems 2 16 Seting up APPSOCKET Jess scsssivivvnedssheviled davvenecsinveineany 2 17 Setting from Windows or Unix Operating Systems 2 18 Setting DEFAULT GATEWAY at the Control Panel 0 2 19 Setting from Windows or Unix Operating Systems 2 20 Print the Configuration Sheet 2 21 To print the Configuration Sheet from the Control Panel 2 21 To Print the Configuration Sheet from the Xerox CentreDirect External Print Server External Ethernet Adapter 2 22 Resetting the Printer ccccccccseeecssseeessseteeessseeeeeesseees 2 23 To Reset your printer from the Control Panel s 2 23 To Reset your CentreDirect External Print Server External Ether NEV Adapte cdcvscnsacceseislnetiwsdivleed i Mewwistaeiisieeteali tives 2 23 To Reset your CentreDirect External Print Server External Ether net Adapter to factory defaults secre 2 24 DIP Switch settings for your CentreDirect External Print Server External Ethernet Adapter eese 2 25 Where do I go from here cceccessteceecsteeeessssteeeeesssaaaees 2 26 Chapter 3 Novell NetWare Setup ou 3 1 IMrod cioN ercsi dane Sitentiwinenlente
48. gh the character string then press Value Up or Value Down to change the value of the character above the cursor asin Step 4 Chapter 2 Connecting to Your Network 2 15 Setting a SUBNET MASK at the Control Panel 7 When you have completed setting the IP address press Enter You will see Ethernet Menu Subnet Mask Press On Line You will see Ready Setting from Perform these steps to enter the Subnet Mask using telnet Windows or Unix from a Windows or Unix OS Some DocuPrint network printers do not support telnet For these printers enter Operating Systems the Subnet Mask from the Control Panel as described in the previous section cs Telnet only works if the device is on the same subnet as the host i e computer or workstation O ON OU BPW N Open a telnet session Windows Open a MS DOS window type telnet x x X X Enter where x x x x is the IP address Unix Type telnet hostname in a shell Type Enter and then yes Enter to enter monitor mode Select the Network Protocols Menu N Enter Select the TCP IP Options Menu T Enter Select the Engine Options Menu E Enter Type ylEnter Select Subnet mask m Enter Enter the new Subnet Mask Enter Select X Enter to exit this menu or end the telnet session 2 16 DocuPrint Technical Information Guide Setting up APPSOCKET Setting up APPSOCKET To enable or disable the AppSocket protocol perform the following steps
49. hat station e A working knowledge of the operating system being used on your workstation e A DocuPrint printer together with appropriate cabling to link the printer to your network Refer to Chapter 2 Connecting to Your Network for details on cabling information 5 2 DocuPrint Technical Information Guide Quick Step Overview Quick Step Overview 1 Configure the DocuPrint printer for use on an EtherTalk network from the Control Panel if necessary See page 5 5 for step by step instructions 2 Install the DocuPrint Macintosh Driver per the instructions provided in thesection Macintosh Driver Installation page 5 4 3 Select DocuPrint printer and zone if used in the Chooser Print a one page job from your software application JS 5 If you are not able to print consult the section Macintosh Troubleshooting page 5 8 for information on your network configuration Chapter 5 Macintosh Network Setup 5 3 Macintosh Driver Installation Macintosh Driver Installation Requirements Driver Installation for Macintosh System 7 0 e A working knowledge of your Macintosh 7 0 or higher operating system TheDocuPrint CD VN A FF Rh WN Insert the CD in your CD ROM drive Double click on the disk icon Double click on Instal folder Double click on Driver folder Double click on the DocuPrint Installer icon Follow the Installation Instructions when prompted Click
50. here are many examples utilizing Ethernet 1 2 DocuPrint Technical Information Guide How Can Print This How Can Print This Printing this TIG in hard copy form must be accomplished with the Print command in the File drop down menu of Adobe Acrobat Reader To print simply click your mouse on the File drop down menu and select Print Please be aware that this is a large document You may want to select specific pages to print rather than the entire document You can do this in the Print dialogue box You may get Help on operating the Adobe Acrobat Reader application at any time by clicking the Help drop down menu and selecting Acrobat Reader Help or by pressing the F1 key on your keyboard Chapter 1 Introduction 1 3 Other Information Resources Other Information Resources This Technical Information Guide complements use of other documentation that is supplied with your printer as hardcopy or as electronic pdf file on the Printer Management Software CD or the DocuPrint CD The electronic pdf files are contained on the CDs in the folder doc The Quick Installation Guide explains procedures for physically setting up the printer The DocuPrint Quick Network Install Guide provides an outline of the network setup process for an As Soon As Possible installation The User Guide explains all procedures related to routine printer maintenance and day to day use The System Administrator Guide provid
51. hich will be suitable for most applications Cc If you are using the X erox CentreDirect External Print Server External Ethernet Adapter to connect your printer to the network you cannot use the control panel to print a Configuration Sheet that contains the Adapter s current network settings To print the Configuration Sheet from the Control Panel 1 Press Menu Up or Menu Down until you see Menus Print Menu on the Display 2 Press Item Up or Item Down until you see Print Menu Config Sheet on the Display 3 Press Enter You will see Ready 4 Review the current settings and make any modifications necessary for your network application D If you change any settings print another Configuration Sheet to verify that your changes were made as desired Chapter 2 Connecting to Your Network 2 21 Print the Configuration Sheet To Print the J Set the DIP switches that are located on the rear of the CentreDirect External Print Server External Ethernet Configuration Sheet Adapter to D1 in the up position and D2 in the down from the Xerox position CentreDirect External Print Server External Ethernet Adapter 2 Unplug the power cord from the Adapter Wait 5 seconds and plug the power cord into the Adapter LJ 4 The Adapter will print a Configuration Sheet after approximately 15 seconds Male sure that the Xerox CentreDirect External Print Server External Ethernet Adapter is
52. ices User Guide included on the Printer Management Software CD 9 4 DocuPrint Technical Information Guide Telnet and NBMON command mode options INtFODUCTION 2 2635ofotsei aaa eee A 2 Monitor Menu scrcas A 3 Configure Console ssssssserrsesrsessrrerssrresrnresrrrssrrsssrrssreso A 4 Display summary configuration parameters cee A 4 Display set ethernet options cccccerccrrerrerrrr A 5 Flash firmware load enable disable scccrreccree A 5 Display set IP address cna A 5 Limit monitor network access by password eeeeee A 6 Network protocols Menu cccceeseessteeeseesseeeesetteeereees A 6 AppleTalk Options ccccsecccsseeeessseesessseeeeeessnees A 7 HP DLC options cecce deities deitdacseiaes A 7 Microsoft Windows print services Options eee A 8 Netware Options ccccceccccsseeecssssseeseesseeesseeseeeeseees A 8 SN MIP ODUONS cgatieeiedaceeeicnaccesinteideviveyeneteueleticennny A 9 TCP IP OPTIONS ses cativadcestih eeealitetosnecuheenatantalaiavivanane A 9 Display set parallel port parms and status ee A 11 Reset nvram to factory defaults wo ceeeessssteeeeeeseeees A 12 Print ASCII test page ceeccsseeesssseeeesseseeeeeseraeeeees A 12 Print Postscript test page cecene A 12 Appendix A Telnet and NBMON command mode options A 1 Introduction Introduction The menus listed in this section may be accessed viaa telnet session or by using NBMON They allow the p
53. ick Printers icon Double click Add Printer The Add printer Wizard starts Verify that My Computer is selected and click Next gt Click Add Port Select the AppleTalk Printing Devices and click New Port O ON DO VU A 10 Click on Ethernet and select the device 11 Choose the DocuPrint device from the list then click OK 12 Click OK The Wizard will return you to the previous dialog Verify the port name you entered isin the list and correct The check box to the left of the port name must be checked if it is not check it then select Next gt 13 Insert the DocuPrint CD ROM and click Have Disk 4 18 DocuPrint Technical Information Guide 14 15 16 17 18 19 20 21 22 23 Windows NT 4 0 Network Click the Browse button and select the directory containing the Windows NT drivers lt CD Drive gt instal winnt40 then click Open Select the INF file then click OK The Wizard will return you to the previous dialog Verify the path and file name are correct and click OK At thenext dialog enter aname for the printer and select whether you want that printer to be the default then click Next gt If the printer will not be shared click Next gt To share the printer enter a Share Name check the share checkbox then click Next gt At the next dialog it is recommended that you print a test page Click Finish Wait for the Test Print to print A new dialog will ask for confirmation of the tes
54. k Print the Configuration Sheet page 2 21 Retain this pagefor reference Check the Configuration Sheet and verify that the IPP protocol is enabled and note the IPP print queue name Load your DocuPrint CD Run the CD Navigator on your DocuPrint CD ROM run setup32 exe Select your language Select Install Printer Drivers Follow the instructions on the screen Restart your PC Select the Start button select Settings select Printers Select the printer model you just installed Select File then select Properties Select Add Port Select Network and then enter the IPP print qurur name including the URL in the network path field click OK Back in the properties for the printer select General and click Print Test Page Chapter 4 Windows Peer to Peer Network Setup 4 11 Windows NT 4 0 Network Windows NT 4 0 Network Introduction Your printer can be installed on a Windows NT network using one of three methods e TCP IP protocol e DLC LLC protocol e AppleTalk protocol The Preliminary Steps given below must be accomplished for all printers regardless of the protocol that is being used Then the Quick Install Steps will detail the installation based on the protocol used on your network The CentreWare DP program on your Printer Management Software CD ROM can also be used to monitor and configure the printer Preliminary Steps 1 Print the Configuration Sheet Details are in Chapter 2 Con
55. ked if it isnot check it then select Next gt 14 Insert the DocuPrint CD ROM and click Have Disk 15 Click the Browse button and select the directory containing the Windows NT drivers The path is lt CDdrive gt instal winnt40 16 Select the INF file then click Open 17 The Wizard will return you to the previous dialog Verify the path and filename are correct and click OK 18 At thenext dialog enter aname for the printer and select whether you want that printer to be the default then click Next gt 4 14 DocuPrint Technical Information Guide 19 20 21 22 23 24 Windows NT 4 0 Network If the printer will not be shared click Next gt To share the printer enter a Share Name check the share checkbox then click Next gt At the next dialog it is recommended that you print a test page Click Finish Wait for the Test Print to print A new dialog will ask for confirmation of the test print click Yes Send a print job to the printer Check the print job for print quality If print quality problems exist use the print quality section of the DocuPrint System Administrator Guide to correct the problem If your print job did not print see the Windows Troubleshooting page 4 20 for your operating system to correct the problem For printers connected to a Windows NT network with TCP IP protocol enabled you can use a Web Browser to monitor and configure your printer Refer to the section Chapt
56. n the NDStree the printer is configured for 7 Exit this window and select the Tools drop down menu Select the Send File menu item ee 9 When the dialog box appears select the proper directory and file for downloading Be sure thisis a known good file with no errors 10 Click OK to download the file to your printer 11 Check the printer to verify that the print job has printed If thejob has not printed check the Novell M enu settings on the Configuration Sheet 12 At the CentreWare DP main screen select the Printer drop down menu Highlight the Properties entry 13 Once Properties is selected highlight Connections 3 10 DocuPrint Technical Information Guide 14 15 16 17 NetWare Troubleshooting Select the Network Card Tab A new dialog box is brought to the front and displays information about frame type and connectors Be certain the printer is enabled and the connector and frame type are correct The Xerox CentreDirect External Print Server External Ethernet Adapter has only an Rj 45 connector If any changes are made reset the printer from the Control Panel or if connected to the network with a Xerox External Ethernet Adapter cycle the power to the Adapter off and on and allow two minutes for the printer to reattach to the desired fileserver Run atest print again If the test print does not print contact Xerox Customer Service Chapter 3 Novell NetWare Setup 3 11 NetWare Trouble
57. nclude 1 Install cabling to link the Network Interface to your network 2 Print a Configuration Sheet to determine the printer s current Network settings See the section Print the Configuration Sheet page 2 21 3 If you are connecting this printer using TCP IP protocol refer to the section Set An IP Address 2 6 4 Go to the appropriate chapter s within this Technical Information Guide TIG covering your workstation Operating System and follow the setup instructions provided 5 If your job doesn t print correctly refer to the Troubleshooting section within the applicable Operating System chapter of this TIG for problem solving information Chapter 2 Connecting to Your Network 2 5 Set An IP Address Set An IP Address Your DocuPrint printer can be set up on a variety of TCP IP networks There are several ways in which your printer can be assigned a TCP IP address depending on your network e Static Addressing TCP IP address is assigned manually by the System Administrator e Dynamic Addressing RARP BOOTP TCP IP address is assigned automatically by the Server e Dynamic Addressing DHCP Dynamic Host Resolution Protocol TCP IP address is assigned automatically by the Server This section contains procedures for each of these methods Determine which method will be used for your network and follow the steps of the appropriate procedure cs The following examples refer to Ethern
58. nectingto Your Network Print the Configuration Sheet page 2 21 Retain this page for reference 2 Check the Configuration Sheet and verify that both the desired protocol and connector are enabled 3 Proceed to the Quick Install Steps for your network protocol 4 12 DocuPrint Technical Information Guide Quick Install Steps TCP IP Protocol O ON A Windows NT 4 0 Network At the Desktop right mouse click the Network Neighborhood icon and select Properties Click on the Protocols TAB and verify that the TCP IP protocol has been loaded Select the Services TAB and verify that Microsoft TCP IP Printing is loaded If this software is not present install it using the documentation provided by Microsoft Then return to this document Open the Control Panel and double click the Printers icon Double click Add Printer The Add printer Wizard starts Verify that My Computer is selected and click Next gt Click Add Port Chapter 4 Windows Peer to Peer Network Setup 4 13 Windows NT 4 0 Network 10 From thelist that appears select LPR Port 171 Click New Port 12 This will open up the Add LPR compatible printer window Typein the IP address of your printer and a printer name of up to 31 characters no spaces and select OK 13 The Wizard will return you to the previous dialog Verify the new IP address you entered isin the list and correct The check box to the left of the address must be chec
59. net Adapter Windows 95 98 Peer to Peer Network N etBEU Cc You must have N amp BEUI protocol loaded on your Windows 95 98 workstation see your Windows documentation for help in loading this protocol Quick Install Steps In order to find your CentreDirect External Print Server External Ethernet Adapter it must have a NetBEUI group name that matches a valid group in your network The CentreDirect External Print Server External Ethernet Adapter comes with the default group name of WORKGROUP This is the same default name used by Microsoft Windows If you have changed the NetBEUI group nameon your workstation the group name of the CentreDirect External Print Server External Ethernet Adapter must be changed to match that of your workstation If you are running IPX or TCP IP on your network in addition to NetBEUI you may use CentreWare DP to change the NetBEUI group name See the CentreWare DP User Guide on the Printer Management Software CD for more details Chapter 4 Windows Peer to Peer Network Setup 4 7 Windows 95 98 Peer to Peer Network N etBEUI To change the group name in a NetBEUI only network 1 Load the Printer Management Software CD ROM 2 Copy showprn exe and nbmon exe to your Windows directory from the Printer Management Software CD The path is lt CD drive gt INSTAL UTILITY NETBIOS 3 Open a DOS shell and type showprn exe A list of CentreDirect External Print Servers on your l
60. ntreWare DP you must also have loaded Novell NetWare Client 32 and an IPX SPX Compatible protocol component You may also discover printers that have been assigned a TCP IP address 6 As required install any components not listed and restart the system 7 Once rebooted select the Start button and Settings then select the Printers folder The printers window will appear 8 Verify that you have selected the correct driver for your printer 9 Right mouse click on the printer icon and select Properties 10 Select the Ports tab 4 28 DocuPrint Technical Information Guide Windows Troubleshooting 11 Verify that the port name in the Print to the following port list matches the name given when the printer was installed If necessary reselect the correct name 12 Start an application and send a print job to the printer If printer still does not print contact Xerox Customer Support Chapter 4 Windows Peer to Peer Network Setup 4 29 Windows Troubleshooting Windows NT 4 0 _ Thistroubleshooting section assumes Troubleshooting You have verified the operation of the printer using the procedures found in Chapter 2 Connecting to Your AppleTalk er e You have loaded a DocuPrint PCL or PostScript print driver e You have printed and retained a current copy of the Configuration Sheet 1 Verify this item in the upper left corner of the Configuration Sheet e EtherTalk Name is correct 2 Verify these items in the E
61. o the printer s parallel port 2 Verify that the printer is receiving network traffic by monitoring the LED s on the back of the printer or on the CentreDirect External Print Server When the printer is connected to a functioning network receiving traffic its link LED will be green and its traffic LED orange will be flashing rapidly 3 Verify that the client is logged into the network and printing to the correct print queue Also verify that the user has access to the DocuPrint Printer Queue 4 Verify that the DocuPrint NetWare print queue exists is accepting jobs and has a Print Server attached If not try using Setup Wizard in CentreWare DP to reconfigure the print queue 4 20 DocuPrint Technical Information Guide Windows Troubleshooting 5 Review the Configuration Sheet and check for these things e NetWare is enabled e Frame Type matches the frame type of the desired fileserver To determine your NetWare IPX frame type type config at the Novell console screen On large networks using multiple IPX frame types it is CRITICAL that the frame type be set correctly 6 Verify that the Primary Server is set Primary Server should have been set during initial queue setup and installed using CentreWare DP If it is not set use CentreWare DP to set it and reset the printer gt Setting the Primary Server is extremely important on large networks 7 If the above quick checks fail to fix the Network Print
62. oaded a DocuPrint PCL or PostScript print driver You have printed and retained a current copy of the Configuration Sheet 1 Verify this item in the Ethernet Menu area of the Configuration Sheet e NetBEUI Enable is set to On Verify that the NetBEUI PDL is properly set depending on your driver From aworkstation desktop use the right mouse button and select Network Neighborhood then with the left mouse button select Properties from the cascade menu The Network dialog will appear Select the Configuration tab Check the list of installed network components for the following items e Xerox Peer to Peer e Client for Microsoft networks e NetBEUI If you have elected to run CentreWare DP make sure of the following e Novell Networks You are required to load Novell IntraN eWare Client or Client for IPX printer discovery TCP IP Networks No additional software is required but your printer must have a valid TCP IP address assigned Chapter 4 Windows Peer to Peer Network Setup 4 23 Windows Troubleshooting 7 If any of the above protocols or services were not installed install any components necessary and restart the system 8 Once rebooted select the Start button and Settings then select the Printers folder The printers window will appear 9 Verify that you have selected the correct driver for your printer 10 Right mouse click on the printer icon and select Properties 11 Select the Detail
63. ocal network segment should appear If NETBEUI is not your default protocol it may be necessary to use the d command option to show the list of CentreDirect External Print Servers In this case the syntax is showprn exe d where is a number between 0 and 7 Some experimentation may be required to find the correct port number 4 Verify that the CentreDirect External Print Server appears in thelist The default name is of the format XRXaaaaaa where aaaaaa are the last six digits of the CentreDirect Ethernet address 5 Type nbmon exe XRXaaaaaa to open a session with the CentreDirect External Print Server External Ethernet Adapter If the d option was required for showprn exe it should be used with nbmon exe also 6 The CentreDirect External Print Server External Ethernet Adapter will return alist of options Type to enter a monitor session 4 8 DocuPrint Technical Information Guide 00 10 11 12 13 14 15 Windows 95 98 Peer to Peer Network N etBEUI Type yesto confirm the monitor session Type n to select network settings from the option list Type m tot select Microsoft Networking settings from the network setting option list Type y to modify the current settings Type y to modify the group name Enter the new group name so that it matches the group name of your workstation If you wish to modify the NetBEUI name of the CentreDirect External Print Server External Ethernet Ad
64. on the Install button for Easy Installation gt For more up to date information on installing your DocuPrint driver refer to the Readme File 5 4 DocuPrint Technical Information Guide Macintosh Driver Installation Step by Step Setup Configuring EtherTalk at the Control Panel AppleTalk To enablethe EtherTalk protocol at the printer s Control Panel follow these steps 1 Press Menu Up or Menu Down until you see enus Ethernet Menu 2 Press Item Up or Item Down until you see Ethernet Menu ETalk Enable 3 Press Value Up or Value Down You will see ETalk Enable On 4 Press Enter You will see Ethernet Menu ETalk Enable 5 Press On Line You will see Ready 6 Restart the printer Chapter 5 Macintosh Network Setup 5 5 Macintosh Driver Installation Selecting the Printer from the Chooser Before continuing make sure that the software included with cs your customer documentation set has been loaded into each Macintosh computer that will be sending jobs to the DocuPrint printer Before you send a print job to the DocuPrint printer make sure that it is selected as the current printer in the Chooser 1 At the printer print a configuration sheet and note the printer address Refer to the section Print the Configuration Sheet page 2 21 2 At your computer select the APPLE in the upper left corner of the Desktop 3 Select the Chooser
65. ond If the IP Address is not set the SYSLED blinks 5 times per second Perform the steps contained in the section Print the Configuration Sheet page 2 21 3 Obtain the hardware and TCP IP addresses from the Configuration Sheet 4 Update the RARP BOOTP server s etc ethers and the etc hosts files with ahost name TCP IP and hardware addresses Consult your UNIX documentation for more RARP BOOTP server configuration details Chapter 2 Connecting to Your Network 2 13 Dynamic Addressing The TCP IP address is assigned automatically by the DHCP Server Power on your DocuPrint network printer and allow time for an IP address to be assigned by the DHCP server this time may vary depending on network traffic If you are using the X erox CentreDirect External Print Server External Ethernet Adapter to connect your printer to the cs network make sure the Adapter is powered on in addition to the printer W hen the CentreDirect External Print Server acquires an IP Address the SYS LED blinks once per second If the IP Address is not set the SYSLED blinks 5 times per second 2 Perform the steps contained in the section Print the Configuration Sheet page 2 21 On the Xerox CentreDirect External Print Server External Ethernet Adapter set both DIP switches D1 and D2 to the UP position to disable automatic printing of the configuration page 3 Obtain the hardware and TCP IP addresses from the Configu
66. oubleshooting Step by Step 8 2 OS 2 Troubleshooting Have you applied appropriate fixpacks APARs see Compatibility for required fixpacks If not the proper fixpack must be applied Make sure the OS 2 Spooler Print Priority is at the maximum value of 189 lowering this value frees up memory resources but can have adverse affects on printing graphics Try adjusting the value to tune your server workstation performance Changes to TCP IP Configuration may require system reboot rather than the OS 2 Command TCPSTART OS 2 Warp V 4 0 OS 2 Warp V 3 0 all versions Warp Server LAN Server 4 0 amp Warp Connect using TCP IP for OS 2 versions 2 0 3 0 3 1 4 0 1 At the OS 2 Command Prompt issue the command ping xxx xxx xxx xxx where XXX XXX XXX XXX is your server IP address i e 109 108 145 22 If you receive a correct ping reply go to step 2 otherwise check your TCP IP configuration and your LAPS M PTS APS configurations See IBM Documentation for configuring TCP IP for OS 2 and TCP IP LAPS M PTS APS configuration At the OS 2 Command Prompt issue the command ping xxx xxx xxx xxx where XXX XXX XXX XXX iS your DocuPrint printer IP address e g 109 108 145 22 If you receive a correct ping reply go to step 3 otherwise check to see that the DocuPrint printer IP address has been correctly entered on the printer Print a Configuration Sheet and confirm that the IP address is entered correctly
67. plug the power cord from the CentreDirect NJ Wait 5 seconds and plug the power cord into the CentreDirect LJ Wait 30 seconds for the Centre Direct to start up reboot Quickly toggle DIP Switch D1 up and down at least 10 times ul A Return the DIP switches to normal operation settings i e Dlup D2 up or D1 up D2 down See DIP Switch settings for your CentreDirect External Print Server External Ethernet Adapter on page 25 Unplug the power cord from the CentreDirect 8 Wait 5 seconds and plug the power cord into the CentreDirect 2 24 DocuPrint Technical Information Guide Resetting the Printer DIP Switch settings for your CentreDirect External Print Server an Operation Mode External Ethernet Adapter m Up Up Services print jobs Allows CentreWare DP administration Configuration Page not printed at start up Telnet and NBMON sessions not allowed Up Down Services print jobs Allows CentreWare DP administration Configuration Page is printed at start up Telnet and NBMON sessions are allowed Down Up Reserved Do not use Down Down Factory Reset Mode see instruction on previous page Chapter 2 Connecting to Your Network 2 25 Where do go from here Where do I go from here Theinformation provided in this chapter enabled you to connect your printer to your network Retain the Configuration Sheet you printe
68. problem Contact Customer Service Chapter 4 Windows Peer to Peer Network Setup 4 21 Quick Check For Make sure that the NetBEUI workgroup name set on the CentreDirect External Print Server is a valid workgroup on CentreDirect External your network The CentreDirect will not appear on the Print Server External network if the workgroup name does not match a valid Ethernet Adapter workgroup Print a Configuration Sheet to verify that the workgroup name is correctly set NetBEUI 2 Print and Configurtion Sheet and verify that the Microsoft Windows Print Services are enabled on the CentreDirect 3 Verify that the Windows workstation has the NetBEUI protocol correctly loaded and bound to the ethernet adapter in the workstation 4 If there are multiple workgroups on your network make sure that you look in the correct workgroup for the CentreDirect In some cases this may different from the workgroup of your workstation The CentreDirect should appear in the workgroup listed on the Configuration Sheet 5 Verify that your workstation is on the same ethernet segment asthe CentreDirect The NetBEUI protocol isnot routable 4 22 DocuPrint Technical Information Guide Windows 95 98 Troubleshooting for DocuPrint Network Printers Windows Troubleshooting This troubleshooting section assumes You have verified the operation of the printer using the procedures found in Chapter 2 Connecting to Your Network You have l
69. ration Sheet 4 Update the lease time if necessary depending on your printer usage patterns If your network is using this protocol to assign TCP IP cs addresses be aware that the lease on the assigned address can run out if your printer is taken off the network for longer than the allocated lease time 2 14 DocuPrint Technical Information Guide Setting a SUBNET MASK at the Control Panel Setting a SUBNET MASK at the Control Panel If your printer is connected to a WAN Wide Area Network you may restrict user access by setting a Subnet Mask If you are using the X erox CentreDirect External Print Server External Ethernet Adapter to connect your printer to the network you cannot use the control panel to set a subnet mask Use the telnet procedure that is described in the section for Windows and Unix Operating Systems 1 Press Menu Up or Menu Down until you see Menus Ethernet Menu 2 Press Item Up or Item Down until you see Ethernet Menu Subnet Mask 3 Press Value Up or Value Down You will see Subnet Mask MEM XXX HAM NAM 4 Press Value Up or Value Down to change the value of the character above the cursor The value is incremented or decremented by 1 each time the key is pressed Holding down Value Up or Value Down causes continuous scrolling through the values 5 To change other characters in the Subnet M ask press Item Up or Item Down to scroll right or left respectively throu
70. ributed Print _ isavailable on the Xerox Web site www xerox com Services Instruction are available on the web site on how to install your printer for use with NDPS They are contained in the CentreWare for NDPS User Guide 3 4 DocuPrint Technical Information Guide NetWare Troubleshooting NetWare Troubleshooting Requirements Troubleshooting for the Windows based PC consists of both hardware and software procedures The steps in each of these procedures should eliminate cabling communication and connection problems associated with direct connected ports Complete one of these procedures based on the type of port being used then run atest print from your software application If the job prints no further system troubleshooting will be necessary For problems with the appearance of your document once it has printed consult the Troubleshooting chapter of the DocuPrint System Administrator Guide e You are operating a Windows based system with the CentreWare DP software and at least one print driver installed e You area NetWare Network Administrator OR administrative person with ADMIN SUPERVISOR or ADMIN SUPERVISOR EQUIVALENT login rights to the NetWare Server s servicing the DocuPrint printer e Theinstructions for these troubleshooting tasks assume a base knowledge of NetWare Chapter 3 Novell NetWare Setup 3 5 NetWare Troubleshooting NetWare 1 Verify that the printer is plugged in turned on and
71. s tab 12 Verify the driver name in the Print using the following driver list If necessary reselect or install a new driver 13 Verify the port name in the Print to the following port list If necessary reselect the correct name 14 Start an application and send a print job to the printer If printer still does not print contact your Customer Support representative 4 24 DocuPrint Technical Information Guide Windows Troubleshooting Windows 95 98 For In some network environments it may be necessary to set NetBEUI as the default protocol CentreDirect External P Print Server External Right click on the Network Neighborhood icon on the Ethernet Adapter Crete NetBEUI Select Properties from the context menu Select NetBEUI from the list of installed components Select the Properties button Select the Advanced tab in the NetBEUI properties dialog Check the Set this protocol to be the default protocol checkbox a U AUWN Select the OK button Close the Network dialog and restart the workstation 00 Chapter 4 Windows Peer to Peer Network Setup 4 25 Windows Troubleshooting Windows NT 4 0 Thistroubleshooting section assumes Troubleshooting e You have verified the operation of the printer using the TC P IP procedures found in Chapter 2 Connecting to Your Network e You have loaded a DocuPrint PCL or PostScript print driver e You have printed and retained a current copy of the Configur
72. sampleps by opening any word processor text editor Create a document then print the document using the print to file option in the Postscript J ob Properties window of the DocuPrint printer driver Save the file with the name sample ps 7 10 DocuPrint Technical Information Guide CentreWare DP and CentreWare MC Introduction rrine a Chapter 8 CentreWare DP and CentreWare MC 8 1 Introduction Introduction Xerox CentreWare DP provides an easy way for you to configure and check the status of network connected printers in IPX and TCP IP environments A CentreWare DP User Guide is provided in several languages on your Printer Management Software CD Refer to this guide for information about configuring and montoring your printer using this utility Xerox CentreWare MC provides group management of Xerox and competitive network printers that havea built in web server Xerox CentreWare MC snapsin to the Microsoft Management Console MMC A CentreWare MC User Guide is provided in several languages on your Printer Management Software CD Refer to this guide for information regarding Xerox CentreWare MC 8 2 DocuPrint Technical Information Guide Internet Printer Services OVO VIC onen ea eee 9 2 REQUIFEMMENES i cccviscelcestedaadeassbiineelscivivastseltsineleaebdemneesties 9 2 Configure Your Web Browser ccce 9 3 Additional information on Internet Services 9 4 Chapter 9 Internet Printer S
73. shooting 3 12 DocuPrint Technical Information Guide Windows Peer to Peer Network Setup OVENVIOW eiia nirami adnie nana e aa a aaraa AA Ai aE 4 3 ODJOCHVG eaaa a Shaina teddiceialecats 4 3 Requirements oo eececeeeeeeecsteeeecessseeeeeeeseeeeeessaeeeeeeeateeess 4 3 Windows 95 98 Peer to Peer Network NetBEUI 4 4 For DocuPrint Networked Printers cccccecceeesssseeeeeenees 4 4 ForCentreDirect External Print Server ExternalEthernet Adapter 4 7 Windows 95 98 Peer to peer Network Peer ro Peer IPP 4 11 REQUIFEMIENES oc 6siisve cet erne atiaeina eN at 4 11 Step by Step Setup Peer to Peer cecce 4 11 Windows NT 4 0 Network ooo ecccceeeeessseeeeeeesnees 4 12 I PEFODUCEION eiiieaen setesdeetantesmtianecsiaelercniivla siete 4 12 Preliminary StepS ccceeccccseeececssseeecessseeeesseeeeesesaneeees 4 12 Quick Install Steps TCP IP Protocol n c 4 13 Quick Install Steps DLC LLC Protocol sce 4 16 Quick Install Steps AppleTalk Protocol cece 4 18 Windows Troubleshooting ccccsccecssseteeeesseees 4 20 Windows all versions Quick Check 1 0 ccceeeeeeeeee 4 20 Chapter 4 Windows Peer to Peer Network Setup 4 1 Windows Peer to Peer Network Setup Quick Check For CentreDirect External Print Server External Ethernet Adapter NetBEUI ccce 4 22 Windows95 98 Troubleshooting for DocuPrint N etwork Printers 4 23 Windows 95 98 For CentreDirect External Print Server Ext
74. sseeceessseeeeesesseeeeeessaeeeees 1 5 Configuration of an Existing Printer essee 1 5 Chapter 1 Introduction 1 1 Document Introduction Document Introduction The purpose of this Technical Information Guide TIG is to serve the informational needs of System Administrators with a reference providing the platform specific information necessary during the DocuPrint network setup and configuration Software related information is organized by platform specific chapters Purpose of this The purpose of this introductory section isto give a brief Section overview of the network installation process and to provide a guide to the information contained in this Technical Information Guide TIG Objective Using the information contained in this document System Administrators will be able to connect the DocuPrint printer to their network configure the printer for optimum printing performance and troubleshoot printing problems Req uirements To correctly install and configure your printer based on the information in this document you will need e A DocuPrint network printer or a printer with a Xerox CentreDirect External Print Server External Ethernet Adapter e A Windows Macintosh UNIX or OS 2 workstation with appropriate operating system software installed e A working knowledge of your operating system and your network topology These same examples apply to Token Ring if that option is installed cs In this manual t
75. t button and Settings then select the Printers folder The printers window will appear Verify that you have loaded and selected the correct driver for your printer Right mouse click on the printer icon and select Properties Select the Ports tab Verify that the IP Address in the Print to the following port list is the same as the one from the Configuration Sheet If necessary reselect the TCP IP number used for your printer Start an application and send a print job to the printer If printer still does not print contact Xerox Customer Support Chapter 4 Windows Peer to Peer Network Setup 4 27 Windows Troubleshooting Windows NT 4 0 Thistroubleshooting section assumes Troubleshooting You have verified the operation of the printer using the procedures found in Chapter 2 Connecting to Your DLC LLC Network e You have loaded a DocuPrint PCL or PostScript print driver e You have printed and retained a current copy of the Configuration Sheet 1 Verify this item in the upper left corner of the Configuration Sheet e Hardware Address Note this address for later use 2 From a workstation desktop use the right mouse button and select Network Neighborhood then with the left mouse button select Properties from the cascade menu 3 The Network dialog will appear Select the Protocols tab 4 Check the list of installed network components for the following item e DLC Protocol 5 If you have elected to run Ce
76. t print click Yes Send a print job to the printer Check the print job for print quality If print quality problems exist use the print quality section of the DocuPrint System Administrator Guide to correct the problem If your print job did not print seethesection Windows Troubleshooting page 4 20 to correct the problem Chapter 4 Windows Peer to Peer Network Setup 4 19 Windows Troubleshooting Windows Troubleshooting Troubleshooting for the Windows based PC is comprised of aset of procedures for each Windows version The steps in these procedures should eliminate cabling communication and connection problems Complete one set of procedures based on your version of Windows then run atest print from your software application If the job prints no further system troubleshooting will be necessary For problems with the appearance of your document once it has printed consult the DocuPrint System Administrator Guide on your DocuPrint CD Req uirements A Windows based system with the CentreWare DP software and at least one print driver installed e A basic operating knowledge of your Windows version Windows Verify that the printer is plugged in turned on and connected to an active network all versions 5 If you use the Xerox CentreDirect External Print Q uick Check 5D Server External Ethernet Adapter to connect the printer to the network ensure that is is plugged in and connected t
77. therTalk and Ethernet M enu areas of the Configuration Sheet e Enabled is set to Yes e Zone contains the desired zone name or all zones 3 From the server desktop use the right mouse button and select Network Neighborhood then with the left mouse button select Properties from the cascade menu 4 The Network dialog will appear Select the configuration tab 5 Check the list of installed network components for the following item e AppleTalk Protocol 6 If you have elected to run CentreWare DP you must also have loaded Novell NetWare Client 32 Novell NetWare Client a Novell server on the network and an IPX SPX Compatible protocol component You may also discover printers that have been assigned a TCP IP address 7 As required install any components not listed and restart the system 8 Once rebooted select the Start button and Settings then select the Printers folder The printers window will appear 4 30 DocuPrint Technical Information Guide Windows Troubleshooting 9 Verify that you have selected the correct driver for your printer 10 Right mouse click on the printer icon and select Properties 11 Select the Portstab 12 Verify the AppleTalk name in the Print to the following port list If necessary reselect the correct name 13 Start an application and send a print job to the printer If printer still does not print contact your Customer Support Chapter 4 Windows Peer to Peer Network Setup
78. through the values 8 To change other characters in the IP address press Item Up or Item Down to scroll right or left respectively through the character string then press Value Up or Value Down to change the value of the character above the cursor asin Step 4 9 When you have completed setting the IP address press Enter You will see Ethernet Menu IP Address 10 Press On Line You will see Ready 2 8 DocuPrint Technical Information Guide Set An IP Address Setting from Windows Operating Systems Perform these steps to enter the IP Address using ARP and telnet from a Windows OS Some DocuPrint network printers do not support telnet For these printers enter the IP address from the Control Panel as described in the previous section Telnet only works if the device is on the same subnet as the host i e computer or workstation 1 Open an MS DOS session 2 2 Ping a known IP address on the network by typing ping X X X X where x x x x is the IP address of a device on the network D This step is required 3 Create a static ARP entry by typing the following command arp SX X X Xx aa aa aa aa aa aa Enter where X xX x X is the IP address you are assigning and aa aa aa aa aa aa is the Ethernet Address The Ethernet Address can be found on the Configuration Sheet If you are usinga XeroxCentreDirect External Print Server External Ethernet Adapter the Ethernet Address can be found on a label located on th
79. trator Objective The objective of this chapter is to help you find the required information to enable you to connect and set up your DocuPrint printer on your network as quickly as possible Req uirements In general the requirements needed for printer connection and setup include e A workstation with the Windows operating system software installed for that station and a working knowledge of the operating system e CentreWare DP and appropriate print driver software loaded on your workstation e For a NetWare 3 1X or later network running the IPX protocol you must be logged in with SUPERVISOR or ADMIN privileges e The DocuPrint Network printer or your printer with a Xerox CentreDirect External Print Server External Ethernet Adapter installed together with appropriate cabling to link the printer to your network e A Configuration Sheet from your DocuPrint printer Refer to Chapter 2 Connectingto Your Network for details on network information as well as how to print a Configuration Sheet 3 2 DocuPrint Technical Information Guide NetWare 3 1X Print Server Setup NetWare 4 X 5 0 NDS Print Server Setup NetWare 3 1X Print Server Setup NetWare 4 X 5 0 NDS Print Server Setup Setup with CentreWare DP Advanced Setup in Bindery Mode or for NDS NetWare Directory Services Network The DocuPrint printer defaults will in most cases enable connection to Novell NetWare without adjustment Review the Con
80. tting up APPSO CKED ssnipe ee ds Goiemecenavins 2 17 Setting DEFAULT GATEWAY at the Control Panel 2 19 Print the Configuration Sheet cecer 2 21 Resetting the Printer ccccccccsseeesscsseesssssseeeesesseeeseees 2 23 To Reset your printer from the Control Panel n se 2 23 To Reset your CentreDirect External Print Server External Ether net Adapter oo eeccceccssseecesssteeeesssseeesessseeteeseateeees 2 23 To Reset your CentreDirect External Print Server External Ether net Adapter to factory defaults eeeeseeeeeeeeetees 2 24 Chapter 2 Connecting to Your Network 2 1 Connecting to Your Network DIP Switch settings for your CentreDirect External Print Server External Ethernet Adapter ccccccccssseessssseeeeeesneaes 2 25 Where do go from here ceececeteceessseeeessssteeeeesseaes 2 26 2 2 DocuPrint Technical Information Guide Overview Overview Objective Requirements The purpose of this Connection amp Setup chapter is to outline the physical connection and configuration of your DocuPrint printer for use on a network This task would ordinarily be performed by an experienced System Administrator The objective of this chapter is to enable you to e Identify the overall steps to physically connect and configure your printer to work with your network e Connect network cabling to your printer In general the requirements needed for printer connection and setup include
81. ubleshooting information for the various Windows versions Chapter 5 Macintosh Network Setup contains Software Installation and Troubleshooting information for the Macintosh Chapter 6 UNIX Network Setup contains a reference to Software Installation for the various supported UNIX platforms Chapter 7 OS 2 Network Setup contains Software Installation and Troubleshooting information for the OS 2 operating system Chapter 8 CentraWare DP and CentreWareMC provides references for using the CentreWare DP and CentreWare MC applications Chapter 9 Internet Printer Services provides references for using a web browser and the embedded web server in your printer if it contains one for such tasks as set up monitoring the status of your printer and submitting print jobs Chapter 1 Introduction 1 5 How Do Proceed 1 6 DocuPrint Technical Information Guide Connecting to Your Network OVEIVIOW anini i 2 3 ODJECUNVE iniaiaiai a ENR 2 3 REQUIFEMENES issiroriisirnsevi inisini 2 3 Organization eeren 2 4 Quick Steps For Connection amp Setup esscscccereren 2 5 Set An IP ACOneSS i sseeceiiesiweed db ohieeds tested lenviears amend avid 2 6 Static Addressing cccececcssteeeeescsseeeeessteeeeeessseeeeesssneees 2 7 Dynamic Addressing RARP BOOTP cccccecsseteeeeeseeees 2 13 Dynamic Addressing DHCP cescessesesesesteeeeeesseeeeens 2 14 Setting a SUBNET MASK at the Control Panel 00 2 15 Se
82. ug snapped into the slots of the jack RJ45 connections should be fully inserted and the locking clip engaged Verify that the printer is receiving network traffic by monitoring the LEDs on the back of the printer When the printer is connected to a functioning network receiving traffic its link LED will be green and its orange traffic LED will be flashing rapidly From the Control Panel verify that EtherTalk is enabled If not enable it in the Control Panel see page 5 5 and reset the printer Print a Configuration sheet and verify that EtherTalk is enabled Refer to thesection Print the Configuration Sheet page 2 21 From the Configuration Sheet verify the Zone If you have multiple zones on your network be certain your printer is set to advertise in the desired zone If you are still unable to print contact Xerox Customer Service Chapter 5 Macintosh Network Setup 5 9 5 10 DocuPrint Technical Information Guide UNIX Network Setup Introduction Chapter 6 UNIX Network Setup 6 1 Introduction Introduction For information about the connection and configuration of your printer in UNIX environments refer to the following documentation also included on your Printer Management Software CD in the doc unix folder For Solaris systems e CentreWare for UNIX Systems User Guide For TTY e TTY Printer Services User Guide 6 2 DocuPrint Technical Information Guide OS 2

Xerox DocuPrint Network Laser Printers User's Manual

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