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Western Telematic SRM-100 User's Manual

1. o o 4 4 Delete AuditLog 7 7 Delete Password Directory 7 7 Deleting Passwords 2 2 2222 6 3 to 6 5 Dial Back Attempts 5 5 Dial Back Delay o o 5 5 Dial Back Numbers 7 3 Password a Ba oR re 7 3 SYSTEM 220 o ae Se ee Soe es te 5 2 USt ie gt e Gare eon OS eS AO 6 2 Dialing Back o o 7 6 Dialing QUE zw air a ala a 7 4 Disconnect s 44 A Ae ren 7 4 Download Parameters 2 2 22 222222 8 1 DIR Drops 4 2 orto RR ea 7 6 DER Indic tor 2m eR REOR we Ae 2 1 DIR SiEnal ra e are ae 5 8 E Barthing 4 42e Ros wos 09b aa 3 1 4 1 Edit Delete from List 6 3 to 6 4 Edit Delete from Search 6 4 to 6 5 Editing Passwords len 6 3 to 6 5 Equipment Racks o 4 1 Error Control 5 7 Exit Command 2 aaa a 7 6 Exit Status Messages 2 lll 7 6 Index 1 SRM 100 Secure Rack Modem User s Guide F Flow Control Format 4 3 5 6 Front Panel 2 2 2 oo onen 2 1 G General Parameters Menu 5 3 to 5 5 Grounding s paesan ii Coon 3 1 4 1 H Handshake Format 4 3 5 6 Hang Up String onen 5 7 Hardware Installation 4 1 to 4 6 l Ignore DTR eaa e a e 2 1 5 8 Indicators 2 1 Initialization aa 4 5 Initi
2. 2 2 4 2 to 4 5 Site ID Message eee 5 4 Speaker ues haw eas kenne 4 4 5 7 Specifications gt s s se ec lle Apx 2 Stop Bits Modem essa e e 5 6 Serial Modem POtt o lees 5 6 Suppressing Confirmation Prompt 7 4 Sure Prompt oes sz kr RB RSS 7 4 System Dial Back Number 5 2 5 4 System Password 5 3 7 1 to 7 2 Default iia wer ie dod Re 7 2 T Technical Support 22m une Apx 3 Telco Line sg sorae cea Ka a E G 2 2 4 6 Terminal Block o o 4 2 Terse Response o o 00 0000 5 7 Test Message een 7 8 Time Date Stamp 7 5 to 7 6 Timeout Console Port 2 e CE nn 5 4 Tone Dialing nn 7 4 TXD Indicator o o 2 1 Index U Unit Overview 3 1 to 3 4 Unsecured Mode nn nn 7 1 Upload Parameters llle 8 2 User Dial Back Numbers 6 2 User Mod s a bes axo RR RES 7 1 User Name 6 2 User Passwords 6 2 7 1 to 7 2 Adding ues doe Ba dE Rede ies 6 2 D l ting iss ke a i 6 3 Editing 3 2 0 4 44 u Has ern SEE ae 6 3 Utilities Menu on 6 6 7 7 to 7 9 v Verbose Response nommen 5 7 Viewing Audit Log cles 7 5 to 7 6 Voltage Selector Switch o 2 2 WwW Wrap Around ee 7 5 Z Zero Activity Counters 6 6 7 7 Index 3
3. 5 Real Time Clock Sets the SRM s internal real time clock and calendar The SRM uses the Real Time Clock to determine times and dates when logging connection activity Enter the correct time using 24 hour military format 6 Console Port Communication Defines the Baud Rate Parity Bits Data Bits and Stop Bits for the Console Port Default 9600 bps No Parity 8 Data Bits 1 Stop Bit Note If Console Port parameters are changed new settings will take effect immediately and may effect your ability to communicate with the SRM Make certain to note newly selected parameters and set your communications program to match 7 Command Echo Enables disables the command echo When enabled characters sent to the SRM will be echoed back and shown on the display monitor Default On 8 No Activity Timeout Selects the timeout value for all ports If no data or command activity is detected during this period the SRM will disconnect or exit from command mode Default 5 Min 5 4 SRM 100 Secure Rack Modem User s Guide Set Up and Configuration 9 10 11 12 13 14 Password Attempts The number of password attempts that will be accepted when a user attempts to access the SRM via modem If this number is exceeded the SRM will terminate the modem connection Default 3 Note Ifthe number of password attempts is set to zero the User Password requirement is disabled In this case if the unit is contact
4. 5 10 11 12 1 14 Local Echo Enables disables the local echo for the SRM s internal modem Default Off Rings to Answer Determines how many rings will elapse before the SRM s internal modem answers an incoming call Note that if the SRM is reinitialized the modem will return to the setting selected by SetUp Switch 5 Default Determined by SetUp Switch 5 Factory Setting 1 Quiet Mode Enables disables the Quiet Mode When enabled the SRM s internal modem will not send result codes in response to AT commands Default On Result Codes Determines whether the SRM will respond to AT commands with Terse numeric abbreviated or Verbose English text messages For a listing of possible AT Result Codes please refer to the on line SRM User s Guide in the User s Guide Archive at http www wti com guides guidarch htm Note that if the Quiet Mode see item 7 is enabled the SRM will not send responses to AT commands regardless of which Result Code setting is selected Default 2 Verbose Speaker Enables disables the modem speaker Default Determined by SetUp Switch 7 Factory Setting On Error Control Enables Disables the error control function Default Determined by SetUp Switch 6 Factory Setting On Compression Enables Disables the data compression function Default On Reset String If necessary this item can be used to redefine the Modem Reset String Up to 16 characters
5. Default 2 ATZ Custom Initialization String This item is used to customize the SRM s modem initialization string During configuration the unit will build an initialization string based on items selected from the Modem Parameters Menu This string will consist of four components 1 The default string header AT amp C1 amp D2 2 the responses to items 1 through 11 in the Modem Parameters Menu 3 an S Register command and 4 any special AT commands entered via item 13 For a listing of available AT commands please visit the User s Guide Archive at the WTI web site http www wti com guides guidarch htm Up to 16 characters Default undefined Hang Up String This item is used to define tasks that are performed after the SRM hangs up at the end of a communication session Typically the Hang Up string would be used to clear memory or reset the modem to a set of user defined parameters To define the Hang Up String simply key in the appropriate AT commands for the desired operation s For a listing of available AT commands please visit the User s Guide Archive at the WTI web site http www wti com guides guidarch htm Up to 16 characters Default undefined SRM 100 Secure Rack Modem User s Guide Set Up and Configuration 15 Ignore DTR When this item is enabled the SRM 100 will ignore the DTR hardware input line at the serial Modem Port This allows the serial modem port to be connected to a device that does
6. then replace the protective cover and switch the DC power source back on ZA cautions A This device should only be operated with the type of power source indicated on the instrument nameplate If you are not sure of the type of power service available please contact your local power company Reliable earthing grounding of this unit must be maintained Particular attention should be given to supply connections when connecting to power strips rather than direct connections to the branch circuit After connecting the unit to the power source press the Power Switch to the On position The ON indicator should light and after a brief pause the RDY indicator should begin to flash 3 2 Connecting a PC to the Console Port For this overview a PC will be connected to the SRM Console Port This will allow you to access the Command Mode and display the menus which are used to select configuration parameters check connection activity and define and display user passwords Note Although this overview demonstrates the procedure for communicating with the unit via the Console Port the Command Mode can also be accessed via modem as described in Section 5 1 2 To connect your PC to the SRM Console Port proceed as follows l Attach a standard null modem cable to a COM Port on your PC Make certain to connect to the COM port that is used by your communications program e g ProComm 2 Connect the other end of the cable to the Console
7. Modem Parameters Menu If the unit is reinitialized the flow control format will return to the setting specified by SetUp Switch three Default Flow Control Format RTS CTS Hardware Factory Setting 4 3 3 Default Bits and Parity Sw4 SetUp Switch four selects the default bits and parity setting for both the internal modem and the serial Modem Port The bits and parity can also be selected via the Modem Parameters Menu M If the unit is reinitialized bits and parity will return to the setting specified by SetUp Switch four Default Bits and Parity Sw4 8 Bits No Parity 1 Stop Bit Down 7 Bits Even Parity 1 Stop Bit Up Factory Setting 4 3 4 Default Rings to Answer Sw5 SetUp Switch five selects the default Rings to Answer setting The Rings to Answer setting can also be defined via the Modem Parameters menu M If the SRM 100 is reinitialized the Rings to Answer feature will return to the setting selected by SetUp Switch five Default Rings to Answer Sw5 One Down Eight Up Factory Setting SRM 100 Secure Rack Modem User s Guide Hardware Installation 4 3 5 Default ARQ Compression Status Sw6 SetUp Switch six selects the default enabled disabled status for the ARQ Compression feature The ARQ mode and compression feature can also be enabled or disabled via the Modem Parameters menu M If the SRM 100 is reset to default parameters these features will return to the defaul
8. access the Utilities Menu then type 1 press Enter and follow the instructions in the submenu To view the password activity counters access the SRM Command Mode as described in Section 5 1 type D and press Enter to display the Password Directory For more information please refer to Sections 6 4 and 6 5 7 6 2 Delete Audit Log This command is used to clear all records from the Audit Log To erase all Audit Log entries access the Utilities menu type 2 and then press Enter Note Once the Audit Log has been cleared the deleted connection activity records cannot be recovered 7 6 3 Delete Entire Password Directory This function is used to completely clear the entire password directory To clear all entries from the SRM Password Directory first access the Utilities Menu as described above When the Utilities Menu appears type 3 press Enter and follow the instructions in the submenu Note When this function is performed the entire SRM password directory will be cleared The Password Directory cannot be restored unless parameters have been previously saved to an ASCII file as described in Section 8 7 7 SRM 100 Secure Rack Modem User s Guide Operation 7 6 4 Default Parameters This option allows the system administrator to reset the unit to default parameters without deleting the Password Directory To clear all menu selected parameters except the Password Directory and return the SRM 100 to its default c
9. and press Enter a If you have accessed the SRM Command Mode via the Console Port the Test Message will then be sent out the Console Port b If you have accessed the SRM Command Mode via modem the Test Message will then be sent out the telecommunications line 4 To terminate the Test Message press the Esc key 7 6 6 Upload Parameters This function is used to restore SRM parameters that have been saved to an ASCII text file using the Utilities Menu s Download Parameters function To restore saved SRM parameters please refer to the instructions in Section 8 2 7 8 SRM 100 Secure Rack Modem User s Guide Operation 7 6 7 Download Parameters This function is used to save user selected SRM parameters to an ASCII text file on your PC or control device To save SRM parameters please refer to the instructions in Section 8 1 7 6 8 Pass Through Mode Console Modem The Pass Through Mode allows communication between the device connected to the Console Port and the SRM s modem When the Pass Through Mode is active the Console Port can access the modem in order to place outbound calls or to invoke modem AT commands For a listing of available AT commands please visit our User s Guide archive at http www wti com guides guidarch htm Note that when the Command Mode is accessed via modem the Pass Through Mode can also allow a remote user to access a control device connected to the Console Port To activate th
10. communications program and access the SRM Command Mode via the Console Port or via modem using the System Password 2 When the command prompt appears type U and press Enter a The Utilities Menu will appear From the Utilities Menu type 6 and press Enter The SRM will display a message which indicates that the unit is ready to receive the parameters file b Set your communications program to upload an ASCII text file using the file name specified in Section 8 1 When the communications program is ready begin the upload procedure 3 The saved parameters file will be sent to the SRM 100 and the saved parameters and Password Directory will be restored When the upload is complete make certain to terminate your communication program s upload mode A Interface Descriptions A 1 Console Port Figure A l Console Port Interface DTE A 2 Modem Port Figure A 2 Modem Port Interface DCE Apx 1 SRM 100 Secure Rack Modem User s Guide Appendices B Specifications Compatibility ITU V 42bis V 42 Enhanced V 34 AT amp T V 32terbo ITU V 32bis V 32 V 22bis V 22 Bell 212A and 103 113 ITU V 17 Group 3 T 4 T 30 and EIA TR 29 Class 2 Command Set AT Commands Error Correction V 42 LAP M or MNP 3 amp 4 Error Correction Data Compression V 42bis 4 1 throughput or MNP 5 2 1 throughput Data Compression Modem Port Interface Rates Command Buffer Flow Control Rin
11. name or password is found the SRM 100 will display the Edit Delete Name Password Menu as shown in Figure 6 2 3 Edit Password To edit the selected name password type the number for the field that you wish to change and follow the instructions in the submenu a For example to change the Dial Back Number for the selected password type 3 press Enter and then key in the new number as described in the submenu b When you have finished editing the password return to the Edit Delete Name Password Menu type 4 and press Enter to save the edited password c To edit another password type gt and press Enter for the next password or type lt and press Enter for the previous password d To exit from the Edit Delete Name Password Menu press Esc the SRM will display the listing for the edited password To return to the main help screen press Esc or type H and press Enter 6 4 SRM 100 Secure Rack Modem User s Guide The Password Directory 4 Delete Password To delete the selected password type 5 and press Enter a The SRM 100 will ask for confirmation and then delete the selected password from the directory Note that passwords cannot be undeleted After you confirm that the selected password should be deleted the SRM will display the next password in the list b To continue to delete or edit passwords use the gt and lt keys to scroll through the list until the desired password is selec
12. return to the settings specified by the SetUp Switches and the Password Directory will also be erased Note To reset the SRM to default parameters without clearing the Password Directory use the Default Parameters option in the Utilities menu as described in Section 7 6 4 l Setthe SRM 100 Power Switch to the OFF position 2 Press and hold the Default Button located on the back panel Place the SRM 100 Power Switch in the ON position 3 Wait for one second or until the front panel LEDs flash three times and then release the Default Button 4 5 Cable Connection Connect cables and telco line as described in the sections that follow Please refer to Appendix A for a description of Port interfaces 4 5 1 Modem Port The serial Modem Port is used for connection to your secure device Use a straight wired modem cable to connect the secure device to the SRM 100 serial Modem Port For a description of the Modem Port interface please refer to Appendix A 4 5 2 Console Port The SRM Command Mode allows the system administrator to define passwords select configuration parameters and review the connection activity log There are two different ways to access the Command Mode via a dial up connection or via a local PC connected to the SRM s Console Port If your SRM will be controlled and configured via the Console Port use an appropriate cable to connect the Console Port to the COM port on your PC or terminal Appendix A
13. 2 The SRM 100 Help Screen 2 a ee 202 4 22 Ge mE RO EO ESE a Pewee He eS eS 3 3 Terminal Block Assembly and Grounding Screw DC Units Only 2 2 2 4 2 The SEM 100 Help Screen us noe ooo Rok a8 eee e 6 eo Ro dak Gah us 5 2 The General Parameters Men e ca xe zus eee Sebo Red ORC o Xo men 5 3 The Modem Parameters Menu 2 2 suos R99 Rom RE nen ea s 5 6 The Edit Password Directory Menu 222 22 2w ee ea RR REG RN RR 6 1 The Edit Delete Name Password Menu e 6 3 The Password Directory Sample Data Shown un 6 5 Th Audit Log za cc ao ee acarrea di 7 5 The Utilities Menu 42443 ca 34 3 3 X 9 o9 X Rok XO a 7 1 Console Port Interface DIE amp 2 eee 58 ss ES S OE eed bigws oe dex Apx 1 Modem Port Interface DCE 2s Apx 1 1 Introduction The SRM 100 Secure Rack Modem is designed for applications that require secure dial up access to console ports on rack mounted equipment WTI s Secure Rack Modem can recognize up to 100 passwords track activity for each password and create a log record of successful and or unsuccessful access attempts Password Protected Access Up to 100 User Passwords can be stored in the SRM s non volatile memory Each User Password can be assigned a user name for easy reference and an optional Dial Back number which instructs the unit to call the user at a predefined number before allowing access A separate System Password restricts access to the SRM command m
14. 5 2 Command Port 0000 eee ene 2 2 COMPTESSTON rats hood b o we OE dex Nu S 5 7 Configuration 2 22 onen 5 1 to 5 8 Confirmation Prompt Suppressing co poo a un ee E GE SUR RR 7 4 Connection Attempts 7 5 to 7 6 Connection Attempts Capture Mode 5 5 Connection Lost 7 6 ConneGtOrS au aa ea SEES 2 2 Console Port 2 2 4 5 5 1 5 4 Apx 1 Communication Parameters 5 4 Console Port Password 5 4 7 2 Counters ZETO i4 ee A 3x r3 3 6 6 CTS Indicator 2 2 Co Eon 2 1 Custom Initialization String 5 7 Customer Service 2 o o cro Apx 3 D Data Bits Console Port s gose LE EEE nn 5 4 Modem ia 2 eee Re ok x eA 5 6 Serial Modem Port 5 6 Data Carrier Detect 2 1 Data Compression llle 5 7 Data Terminal Ready a 2 1 DE POWEr i oan a Se wee Ro Xo Sed US 4 2 DCD Indicator rr 2 1 Default ARQ Compression 4 4 Default Baud Rate Internal Modem 4 2 Modem Port sre 4 2 Default Bits and Parity Internal Modem 4 3 Serial Modem Port 4 3 Default Button 2 2 4 5 Default Flow Control Format 4 3 Default Parameters 4 2 to 4 4 7 8 Default Rings to Answer o 4 3 Default Security Mode
15. Ae Ru AT a ga 7 2 7 2 4 Dial Back Numbers naaa 7 3 7 2 5 Pass word on Dial Back e 7 3 7 3 Suppressing the Confirmation ProMpt e 7 4 7 4 Dialing Out from the Modem Port anaa aaa 7 4 7 5 Viewing the Audit Log 2 222424 h44 1 0085 See bee bee bau 4 7 5 7 6 The Utilities Menu 2 Co oo oo nr 7 7 7 6 1 Zero All Activity Counters eres 7 1 T0 De leteAudit Log s 233933 xx EROS a ODER 7 7 7 6 3 DeleteEntirePasswordDirectory 7 7 7 6 4 DefaultParameters 22 22 oo Co oo 7 8 P65 mend Test Message s s messa 8 oa ew Gib a re ae 2d 7 8 7 6 6 Upload Parameters 6 Qua see don uoa OE ae oe AA AAA 7 8 7 6 7 Download Parameters ee 7 9 7 6 8 Pass Through Mode Console Modem 0 7 9 8 Saving and Restoring Parameters and Password Directory 8 1 Appendices A Interface Descriptions 5 45th nho HRD y OR a S OS Apx 1 Al Console Port oss 24 424 aa SE a as das sah ie haar Apx l A Modem Pot 2 222225 44666 8e UR es area X aa Apx l B Specifications su un ow ke Ook od oe ROC OG an SE wR wD oc Apx 2 C Customer Service sceso scree ORO EES OS RAR WEE HESS Oo Apx 3 List of Figures 2 1 2 2 3 1 4 1 3 1 5 2 5 3 6 1 6 2 6 3 7 1 1 2 A l A 2 Front Panel Not to Scale om nn nen 2 1 Back Panel DC Version Shown su wur a0 SW a RR x Ro 9 ox or hoy RR T 2
16. After the Password Directory has been defined it is recommended to save SRM configuration parameters and the Password Directory to an ASCII file as described in Section 8 This allows quick recovery in the event that the unit is reset to default parameters or configuration is accidentally deleted or altered 6 6 7 Operation 7 1 SRM Operating Modes The SRM 100 provides three separate operating modes the User Mode the Command Mode and the Unsecured Mode 7 1 1 User Mode The User Mode is activated when a caller enters a User Password at the login prompt The User Mode only allows the caller to access the secure device which is connected to the serial modem port The User Mode does nor allow access to configuration menus or the Password Directory 7 1 2 Command Mode The Command Mode is activated when a caller enters the System Password at the login prompt or when a local user enters the SRM Command Mode via the Console Port The Command Mode allows access to all SRM 100 configuration menus and is used to define passwords and select operating parameters as described in Sections 5 and 6 of this User s Guide 7 1 3 Unsecured Mode When the Unsecured Mode is active the SRM will function like a normal unsecured modem Callers will be allowed to access the secure device without entering a password The Unsecured Mode is activated by placing SetUp Switch 8 in the Up position see Section 4 3 7 or by accessing the General Pa
17. DTE configuration Note that the command mode can also be accessed via modem as explained in Section 5 1 2 Appendix A 1 describes the Console Port interface Modem Port For connection to the secure device The SRM 100 will protect dial up access to this device by requiring a password and or calling the user back at a predefined number Appendix A 2 describes the Modem Port interface Telco Line For connection to your telecommunications telephone line The RJ11 Jack labeled Wall or Line is used for connection to your telco line The Jack labeled Phone is not used 3 Getting Started This section provides a brief introduction to the procedures that are used to communicate with the SRM unit and access the configuration menus For more detailed instructions regarding installation and configuration please refer to Sections 4 through 6 3 1 Applying Power to the Unit Connect an appropriate power source to the SRM unit Note that the SRM is available in both AC and DC powered versions AC Units Set the Voltage Selector Switch located on the SRM back panel to the appropriate voltage Connect the supplied power cable to the receptacle on the SRM back panel then connect the plug to a suitable AC outlet DC Units Remove the protective cover from the DC terminal block switch off the DC power source and attach the wires from the 48 VDC power source to the screw terminals Connect your ground line to the grounding screw
18. Guide Operation As shown in Figure 7 1 the Audit Log screen includes the date time call duration port used user name password entered and exit status Note the following 1 Port Used Lists the port used for each connection attempt e M out An outbound call placed by the modem This usually indicates that the SRM has performed a dialback in response to a user password entered at login e M in An inbound call received by the modem C Console Port The Command Mode was accessed via the Console Port S Serial Port The device connected to the serial modem port has accessed the modem using the pass through function 2 Name The User Name for the password entered at login If an invalid password is entered this column will be blank 3 Password Entry The ast password entered during this connection attempt Note that although the SRM will allow 1 3 5 9 or an infinite number of password attempts the Audit Log will list the last password entered at the login prompt earlier password attempts will not be listed 4 Exit Status The reason for disconnection Exit Command The caller entered the X command to exit from the SRM Command Mode Invalid Password The caller did not enter a valid password within the allowed number of password attempts Dialing Back The SRM ended the connection in order to perform a dialback operation For more information on the dialback function please refer to Section 7 2 4 N
19. If the Console Port Password is not defined local users will be able to access the SRM Command Mode via the Console port without entering a password The Console Port Password cannot be used to access the SRM Command Mode via Modem The Console Port Password can be identical to the System Password 7 2 3 User Passwords User Passwords allow callers to access the secure device connected to the SRM s serial Modem Port User Passwords do not grant access to the Command Mode The SRM 100 allows definition of up to one hundred User Passwords which are defined via the Edit Password Directory Menu E as described in Section 6 Note that User Passwords are case sensitive SRM 100 Secure Rack Modem User s Guide Operation 7 2 4 Dial Back Numbers Both the System Password and the User Passwords allow definition of a Dial Back Number When a Dial Back Number has been defined for a given password callers who enter that password will not be granted immediate access Instead when a valid password is entered the SRM will disconnect call the defined Dial Back Number for the password and then grant access to the answering party When a Dial Back for a System Password is performed the SRM 100 will allow access to the Command Mode When a Dial Back for a User Password is performed the SRM will allow access to the secure device The System Dial Back Number is defined via the General Parameters Menu G and the User Dial Back Numbers are defin
20. Menu The procedure for defining User Passwords is described in this chapter To add passwords to the directory or edit existing User Passwords make certain the command mode is active then type E and press Enter The SRM 100 will display the Edit Password Directory Menu shown in Figure 6 1 This menu offers three options Add Name Password Edit Delete from List and Edit Delete from Search After defining the Password Directory you may wish to review its contents Section 6 4 describes the procedure for displaying the Password Directory and explains the directory screen Notes User Passwords do not allow access to the SRM Command Mode n order protect access to the secure device the Security Mode must be enabled see Section 5 2 and at least one User Password must be defined EDIT PASSWORD DIRECTORY 1 Add Name Password 2 Edit Delete from List 3 Edit Delete from Search Enter Selection Press Esc to abort Figure 6 1 The Edit Password Directory Menu 6 1 SRM 100 Secure Rack Modem User s Guide The Password Directory 6 1 Add Name Password To add new User Passwords to the directory go to the Edit Password Directory Menu E type 1 Add Name Password and press Enter The SRM will display a submenu that contains the following items 1 Name Assigns a Name to each User Password Note that the SRM will not prompt callers to enter the User Name in order to log in This name is used
21. Port located on the SRM back panel For a description of the Console Port interface please refer to Appendix A 3 1 SRM 100 Secure Rack Modem User s Guide Getting Started 3 3 Communicating with the SRM 100 In order to communicate with the SRM unit for the first time you must set your communications program e g ProComm to match the default Console Port parameters Note that after you have accessed command mode you can then use the General Parameters Menu to select other Console Port parameters as described in Section 5 and then reset your communications program accordingly Start your communications program e g ProComm and set it to match the following default Console Port parameters 9600 bps 8 Data Bits 1 Stop Bit No Parity Note This overview assumes that first time set up of the SRM unit will be performed via a local terminal connected to the SRM Console Port If necessary first time set up can also be performed via modem in this case access the SRM Command Mode as described in Section 5 1 2 After setting the communications program to match the default Console Port parameters proceed as follows 1 Press Enter to activate the SRM Command Mode a If the Console Port Password has previously been defined the SRM will display a password prompt Key in the Console Port Password or System Password Default SUPER and press Enter b If the Console Port Password has not been defined you will b
22. R REDE EGS 6 2 Console Port 22 2 EC En 5 4 D leting Tm 6 3 Duplicate s svei s is E S des 6 2 Editing s s case pa sense EUR RSS Ris 6 3 SAVIDE 3 uo beh a id 6 2 SYSTEM gS ae aie ee ans uke GOK Besos ns 5 3 Usos ia a Sa CIO e Rex ER Os 7 2 Phone Line sos s a nee aw RIS A 3 RE UD RO 4 6 Pin Out eae eS Sx A A niet Apx 1 Port Used 2 5 eus we a le rd 7 6 Power Connection 3 1 4 1 Powerlnput ssa s aaeeea e a aaa dan e a 2 2 Power Switch aoaaa a a a 2 2 Q Ouick Start aos x Rep RUE RO OS 3 1 to 3 4 Quiet Mode 22e 5 7 R RackMounting leen 4 1 RDY Indicator lel rn 2 1 Real Time Clock 5 4 7 6 Request to Send llle 2 1 Reset lt 0 4224844228 RUE HV a RS eh us 4 5 Reset String 22 4 a A RR GR d 5 7 Reset to Defaults 7 8 Restoring Parameters none 8 2 Result Codes 5 7 Rings to Answer onen 4 3 5 7 RTS Indicator 2 0 0 nn 2 1 RXD Indicator ssh 2 1 Index 2 SRM 100 Secure Rack Modem User s Guide S Save Password 00002 eee eee 6 2 Saving Parameters 0 8 1 Secure Device 2 2 20 00002 eee eee 4 5 Security Mode 000 5 5 7 1 Detault e swe avd c 4 4 Send Test Message 0 0 7 8 Serial Modem Port 2 2 4 5 Setting Clock s ep be ae UE ee PRESA 5 4 SetUp Switches
23. SRM will display the new listing for the edited password To return to the main help screen press Esc or type H and press Enter SRM 100 Secure Rack Modem User s Guide The Password Directory 5 Delete Password To delete the selected password type 5 and press Enter a The SRM 100 will ask for confirmation and then delete the selected password from the directory Note that passwords cannot be undeleted After you confirm that the selected password should be deleted the SRM will display the next password in the list b To continue to delete or edit passwords use the gt and lt keys to scroll through the list until the desired password is selected appears at bottom of list Then press E to edit or delete the next password c To exit from the Edit Delete Name Password Menu press Esc or type H and press Enter to return to the main Help Screen 6 3 Edit Delete from Search When Option 3 is used to edit or delete passwords the password is selected by searching for the specific password or user name To search for the specific password to be edited or deleted proceed as follows 1 From the Edit Password Directory Menu E Type 3 Edit Delete from Search and press Enter 2 The SRM 100 will display a menu which offers the option to search by name or search by password a To search by name type 1 and press Enter To search by user password type 2 and press Enter b Ifthe desired
24. WTI Part No 13051 Rev D SRM 100 Secure Rack Modem Firmware Version 1 13 and Higher User s Guide UU Ei oe inc 5 Sterling Irvine California 92618 2517 949 586 9950 Toll Free 1 800 854 7226 Fax 949 583 9514 http www wti com Table of Contents 1 T tr duction A REOR RE RS a OLE Ra A 1 1 2 Unit Description 2 33 33 909 80909 er ee CON Te RA ran LR RN 2 1 2 1 Front Panel 2 2 Co Coon 2 1 2 4 Back Panel 2 ss di a a ee we Se Se ww wees 2 2 3 Getting Started uuu ve a BR Fe 3 1 3 1 Applying Power to the Unit 2 ue Ze un er 4844504544 XE RE au 3 1 3 2 Connecting a PC to the Console Port 4 urea aaa nern Rs 3 1 3 3 Communicating with the SRM 100 2 544 us x 29 9x 280 RU OX RS 3 2 4 Hardware Installation 4 oc 24223293 3 93 3 aa a 3 OR ann 4 1 4 1 RackMountingInstallation Coon nn 4 1 4 2 Connecting Power to the SRM 100 e 4 1 4 2 1 AC Powered Units 4 1 4 2 2 DC Powered Units 22s 4 2 4 3 SetUp Switches sss caceres cresias t raar taa dar 4 2 4 3 1 Default Mo dem Baud Rate Sw1 SwW2 4 2 4 3 2 Default Flow Con trol For mat Sw3 aaa aaa a 4 3 4 3 8 Default Bits and Parity Sw4 een 4 3 4 3 4 Default Rings to Answer Sw5 a 4 3 4 3 5 Default ARQ Com pres sion Status SW aaa a aaa e 4 4 4 3 6 Default Mo dem Speaker Status Sw7 aaa e 4 4 4 3 7 Defa
25. abled the answering party will again be prompted to enter a password If the System Password is entered the answering party will be allowed to access Command Mode If a User Password is entered the answering party will be allowed to access the secure device Note that the password entered at the Dial Back prompt must be the same password that was entered at the dial in prompt SRM 100 Secure Rack Modem User s Guide Operation 7 3 Suppressing the Confirmation Prompt The SRM will display a confirmation prompt before executing commands such as X exit disconnect or performing tasks such as clearing the Audit Log Normally this provides one last chance to cancel a command before it is executed In some cases you may wish to execute a command without being prompted for confirmation To suppress the prompt include the Y argument in the command line Examples Exit Disconnect To exit from Command Mode without displaying the confirmation prompt type X Y and press Enter Delete Audit Log The Utilities menu includes a function item 2 which allows you to clear all logged connection attempts If you type 2 and press Enter the SRM will display a prompt before proceeding If you type 2 Y and press Enter the SRM will clear the Audit Log without displaying the prompt 7 4 Dialing Out from the Modem Port In addition to limiting access by incoming callers the SRM 100 can also be used to place outgoing calls The dev
26. ack Modem User s Guide GENERAL PARAMETERS 1 2 3 4 5 6 7 8 System Password Console Port Password System Dial Back Site ID Real Time Clock Console Port Communication Command Echo No Activity Timeout Password Attempts Password on Dial Back Security Mode SUPER undefined undefined undefined Thu 03 08 2001 14 14 04 9600 N 8 1 On 5 Min 3 Off On Set Up and Configuration Audit Log Options All Dial Back Attempts 1 Dial Back Delay Enter Selection Press lt ESC gt to abort Figure 5 2 The General Parameters Menu 5 2 The General Parameters Menu To access the General Parameters menu Figure 5 2 activate the command mode then type G Enter To change parameters key in the number for the desired item press Enter then follow the instructions in the submenu 1 System Password This password protects access to the Command Mode When a caller connects to the SRM a password prompt is sent If the System Password is entered at this prompt the caller will be granted access to the Command Mode Note that the System Password is case sensitive Up to 16 characters Default SUPER Notes f the System Password is deleted or cleared remote access via modem to the SRM Command Mode will be disabled The same password can be defined for both the System Password and the Console Password The System Password cannot be the same as a defined User Password If y
27. alid Password test Invalid Password C Coolidge silentcal DTR Drop Press lt Enter gt Next 20 entries lt ESC gt to abort Figure 7 1 The Audit Log 7 5 Viewing the Audit Log The Audit Log provides a means to track password use and access attempts Item 11 in the General Parameters menu G determines which type of access attempts will be recorded The Audit Log can be configured to record all connection attempts only successful attempts or only unsuccessful attempts Note that the Audit Log can only be viewed via the SRM command mode To display the Audit Log access the command mode as described in Section 5 1 then type C and press Enter Events are listed in reverse chronological order with the most recent attempts appearing at the top of the list The Audit Log will list only the most recent 100 connection attempts After 100 events are recorded the log will wrap around and older events will be deleted as each new event is added If you wish to clear the audit log and delete all entries access the SRM s Command Mode then type U and press Enter the Utilities Menu will appear From the Utilities Menu type 2 Delete Audit Log press Enter and follow the instructions in the submenu Note that deleted log entries cannot be recovered To view access activity for each individual password type D and press Enter to display the Password Directory as described in Section 6 4 SRM 100 Secure Rack Modem User s
28. alization String 5 7 Interface Description Apx 1 Invalid Password 2 222222 nennen 7 6 L LED Indicators 2 2222 oo onen 2 1 Local ECHO se 4 3 oe 24 emo a A 5 7 M Modem Baud Rate 4 2 Modem Hang Up Strid8 5 7 Modem Initialization String 5 7 Modemline 4 6 Modem Parameters Menu 5 6 to 5 8 Modem Port 2 2 4 5 Apx 1 Modem Reset String 5 7 Modem Speaker 4 4 5 7 N Name i o ari AG deve A ew SR s 6 2 NOPACHIVITY i ob ee a Ear ERG A E a e i 7 6 No Activity Timeout 2 22 nun 5 4 No Answer 2 2 24 2 2 2D255 7 6 O ON Indicator 2 1 Operating Modes oo nn 7 1 Index P Parameters RESTOTING x au u we SORE SPHERE RES 8 2 SAVING 3 sus i dope nera reu di n Bros ees 8 1 Parity Console Port 0 00000 ee nee 5 4 Modem len 5 6 Serial Modem Port 4 3 PASS Indicator mo nn 2 1 Pass Through Mode 7 9 Password Activity Counters 7 7 Password Attempts 2 2 2 2 sen 5 5 to 7 6 Password Directory 6 1 to 6 6 7 8 MI WIDE suono pacas ea eee She ASEH GS dou 6 5 Password Entry aoaaa o e 7 6 Password on Dial Back 5 2 5 5 7 3 Passwords 2d xoc rw de E 6 2 7 1 Adding u us wane he SO
29. and press Enter The SRM will prompt you to configure your communications program to receive an ASCII download b Set your communications program to receive an ASCII format download and specify a name for a file that will receive the saved parameters e g SRM PAR c Make certain to disable your communication program s Line Wrap function This will prevent command lines from being broken in two during transmission 3 When the communications program is ready to receive the file return to the SRM Command Mode and press Enter to proceed with the download 4 The SRM will send a series of ASCII command lines which specify the currently selected SRM parameters Menu selected parameters and the currently defined Password Directory will be saved on your hard drive in the file specified in Step 2 above 8 1 SRM 100 Secure Rack Modem User s Guide Saving and Restoring Parameters and Password Directory 8 2 Restoring Saved Parameters Once menu selected parameters and the Password Directory have been saved the parameters file can be uploaded to the SRM to quickly configure the unit without the need to manually enter each parameter and password To restore saved parameters proceed as follows Note When the Upload Parameters function is performed via modem the SRM will not immediately reset modem parameters The unit will reset all other parameters wait for the caller to disconnect and then reset modem parameters l Start your
30. d via the Console Port f the initial call is not successful the SRM will repeat the Dial Back procedure as specified by item 12 Dial Back Attempts and item 13 Dial Back Delay in the General Parameters Menu see Section 5 2 Save Entry This item stores the Password Name and Dial Back Number in the Password Directory If you are satisfied with the data entered at prompts 1 through 3 type 4 and press Enter to save this information in non volatile memory After each password is saved the SRM 100 will redisplay the Add Name Password menu To continue to add names and passwords repeat steps one through four above If you have finished adding passwords press Esc to return to the Edit Password Directory Menu SRM 100 Secure Rack Modem User s Guide The Password Directory EDIT DELETE NAME PASSWORD Name A User Password secret Dial Back 15555551212 Save Entry Delete Entry Type Enter previous entry gt Enter next entry lt number gt lt Enter gt to select item lt ESC gt to abort Figure 6 2 The Edit Delete Name Password Menu 6 2 Edit Delete from List Options 2 and 3 in the Edit Password Directory Menu are used to edit and or delete passwords from the Password Directory The difference between these two options is the manner in which the desired password is selected When Option 2 is used the desired password is selected from a list of all passwords When Option 3 is used the pas
31. describes the Console Port interface Note that if your installation will be controlled and configured via modem it is not necessary to connect a PC to the Console Port Note If the SRM will be installed in an area that is accessible by unauthorized personnel it is recommended to define the Console Port Password as described in Section 5 2 This will protect access to the SRM Command Mode via the Console Port SRM 100 Secure Rack Modem User s Guide Hardware Installation 4 5 3 Telco Line Use a standard RJ11 phone cable to connect your phone line outlet to the Telco Line port on the SRM back panel If the SRM s Telco Line port includes two RJ11 connectors connect your phone line to the connector labeled Wall or Line 4 6 5 Set Up and Configuration This section describes the procedure for configuring the SRM unit to fit the needs of your installation Note that the default SRM parameters are intended to fit the requirements of most applications Before configuring the unit please review the default settings to determine if any parameters must be changed In many cases the factory defaults will work just fine 5 1 Command Mode Access There are two ways to access the SRM Command Mode via the Console Port and via Modem Note that while the Command Mode is active inbound callers will receive a busy signal 5 1 1 Access Via the Console Port When a Local PC or terminal is connected to the SRM Console Port system a
32. dministrators can access the Command Mode as follows l Start your communications program e g ProComm and then press Enter 2 Ifthe Console Port Password has been defined a password prompt will be displayed Key in either the Console Port Password or the System Password Default SUPER and then press Enter Note that if the Console Port Password has nor been defined the Password prompt will not be displayed The SRM Help Screen see Figure 5 1 will be displayed If the SRM 100 does not respond check the following Console Port Communication Parameters The SRM Console Port and your communications program or terminal must be set to use the same communication parameters The factory set default Console Port parameters are 9600 bps No Parity 8 Data Bits One Stop Bit Correct Port Make certain that your communications program or terminal is set to use the Com port that is connected to the SRM Console Port 5 1 SRM 100 Secure Rack Modem User s Guide Set Up and Configuration Secure Rack Modem Version 1 13 Site undefined COMMANDS H Display Help Screen C View Audit Log G View Set General Parameters U Utilities M View Set Modem Parameters X Exit Disconnect E Edit Password Directory D View Password Directory Modem Type MT2834ZPX Reset String ATZ Init String AT C1 D2E0Q1V1M1S0 1 E14E15S13 0 Hang Up String undefined MODEM PORT SETTINGS Baud Rate 9600 Result Codes Verbose Flow C
33. e Pass Through Mode proceed as follows 1 Access the Command Mode as described in Section 5 1 2 When the SRM gt command prompt appears type U and press Enter The Utilities Menu will appear as shown in Figure 7 2 3 From the Utilities menu type 8 then press Enter and follow the instructions in the submenu 4 To exit from Pass Through Mode and return to the Command Mode type X and press Enter 8 Saving and Restoring Parameters and Password Directory After the SRM 100 has been properly configured and the Password Directory has been defined configuration parameters and the Password Directory can be saved as an ASCII text file Later if the configuration is accidentally altered the file can be uploaded to automatically reconfigure the unit without the need to manually assign each parameter and password Saved parameters and passwords can also be uploaded to other SRM 100 units This allows rapid set up when several units will be configured with the same parameters and password directory The Save Parameters procedure can be performed from any communications program e g ProComm Hyperterminal etc that allows downloading of ASCI files 8 1 Sending Parameters to a File l Start your communications program and access the SRM Command Mode as described in Section 5 1 2 When the command prompt appears type U and press Enter a The Utilities Menu will appear From the Utilities Menu type 7
34. e granted immediate access to the SRM command mode 2 After a brief pause the unit should display the Help Screen shown in Figure 3 1 followed by the SRM gt command prompt 3 If the Command Prompt and Help Screen are not displayed check to make certain that the correct communications parameters have been selected cable connectors are firmly seated and that the cable has been connected to the COM Port that is used by your communications program When the SRM gt command prompt is displayed you can invoke the commands listed in the Help Menu to display the various configuration menus and status screens SRM 100 Secure Rack Modem User s Guide Getting Started Secure Rack Modem Version 1 13 Site undefined COMMANDS H Display Help Screen C View Audit Log G View Set General Parameters U Utilities M View Set Modem Parameters X Exit Disconnect E Edit Password Directory D View Password Directory Modem Type MT2834ZPX Reset String ATZ Init String AT C1 D2E0Q1V1M1S0 1 E14E15S13 0 Hang Up String undefined MODEM PORT SETTINGS Baud Rate 9600 Result Codes Flow Control RTS CTS Speaker Local Echo Off Error Control Rings to Answer 1 Compression Quiet Mode On Ignore DTR Figure 3 1 The SRM 100 Help Screen For the purpose of this overview it is only recommended to review the information on each menu in order to familiarize yourself with the unit it is not necessary to actually enter para
35. ed via modem the password prompt will still be displayed but callers will be allowed to access the secure device by pressing Enter in response to the prompt Note however that the SRM will continue to log access attempts and the System Password will continue to protect access to the Command Mode Password on Dial Back This item adds an additional layer of security to the Dial Back feature when a Dial Back is performed the SRM will prompt the answering party to enter a password before allowing access When this feature is enabled it will be applied to both User Password Dial Backs and System Password Dial Backs Note that the answering party must enter the same password that was entered to initiate the Dial Back Default Off Security Mode This item can be used to disable the SRM 100 s security features When the Security Mode is Off the SRM will function like a normal unsecured modem Callers will be granted access to the secure device without entering a password Default Determined by SetUp Switch 8 Factory Setting On Notes e When the Security Mode is disabled the SRM will not prompt callers to enter a Password before allowing access to the secure device If the Security Mode is disabled off you will not be able to access the SRM command mode via modem and the command mode will only be accessible via the Console Port using the System Password or Console Port Password Audit Log Options This item determines wh
36. ed via the Edit Password Directory Menu E Note that when User Dial Back Numbers are defined the SRM can be configured to perform a Dial Back for some User Passwords while granting immediate access to other User Passwords If the Dial Back Number is not defined for a given password then a Dial Back will not be performed when that password is entered at the log in prompt Notes Additional callers will receive a busy signal while the Dial Back operation is in progress f the initial call is not successful the SRM will repeat the Dial Back procedure as specified by item 12 Dial Back Attempts and item 13 Dial Back Delay in the General Parameters Menu see Section 5 2 7 2 5 Password on Dial Back The Password on Dial Back option provides an additional level of security when Dial Back numbers are used when a Dial Back is performed the SRM will prompt the answering party to enter a password before allowing access When this feature is enabled at the System Parameters Menu it will be applied to both System Passwords and User Passwords Each time the SRM is accessed via modem a password prompt is displayed and the caller will then key in a User Password or System Password If the password is recognized as valid the SRM will check to see if a Dial Back Number has been assigned to that password If a Dial Back Number has been assigned the SRM will hang up and call the Dial Back Number If Password on Dial Back has been en
37. er and switch the DC power source back on Note that the DC terminal block features a dual bus configuration to allow connection to a back up power supply 4 3 SetUp Switches The SetUp Switches select default settings for Modem Port baud rate flow control parity rings to answer ARQ Compression the modem speaker and the SRM 100 Security Mode Note Operating values for these parameters can also be selected via the SRM s configuration menus However if the unit is reset to default parameters these settings will return to the default values selected by the SetUp switches 4 3 1 Default Modem Baud Rate Sw1 Sw2 SetUp Switches one and two select the default baud rate for the SRM s internal modem and the serial Modem Port The Modem Baud Rate can also be selected via the Modem Parameters Menu M If the unit is reinitialized the baud rate will return to the setting specified by SetUp Switches one and two Note Automatic baud rate sensing is disabled This allows the SRM to function with devices that do not automatically negotiate the baud rate Default Modem Baud Rate Sw2 9600 bps Down 38 4K bps Up 19 2K bps Down 2400 bps Up Factory Setting SRM 100 Secure Rack Modem User s Guide Hardware Installation 4 3 2 Default Flow Control Format Sw3 SetUp Switch three selects the default flow control handshaking format for the serial Modem Port The Modem Port flow control format can also be selected via the
38. ere horse undefined Jefferson nickel 12135559876 Roosevelt roughride 12145553741 234567890123456 1234567890123456 12345678901234567890123456789012 Reached End of Directory Press lt Enter gt to continue Figure 6 3 The Password Directory Sample Data Shown SRM 100 Secure Rack Modem User s Guide The Password Directory 2 6 5 Password The User Password that is currently defined for this name Note that the password is case sensitive Dial Back Number The Dial Back Number currently defined for this name Note that if the Dial Back Number has not been defined this field will read undefined Activity The number of times this password has been used since the last time the activity counter was reset The procedure for resetting the activity counter is discussed in Section 6 5 Zero Activity Counters In order to track password activity the Password Directory screen lists the number of access attempts for each user password name From time to time you may wish to re zero these counters to obtain a more accurate picture of password activity To Zero the Activity Counters proceed as follows 1 2 6 6 Access the SRM 100 Command Mode as described in Section 5 1 When the SRM gt command prompt appears type U and press Enter The Utilities Menu will appear as shown in Figure 7 2 From the Utilities menu type 1 then press Enter and follow the instructions in the submenu Save Parameters
39. ger Equivalence Console Port Interface Site ID System Password Console Port Password User Password Directory Passwords Allowed Password Field Dialback Field Power AC Model DC Model Physical Environmental Size Weight Temperature Humidity Ordering Information SRM 100AC SRM 100DC SRM 23R EIA RS232C ITU V 24 Equivalent 300 33 600 baud 60 Characters None RTS CTS XON XOFF Both 0 3B DOC LN MDC IC 3 RS 232C DB 9P 32 Characters Max 16 Characters Case Sensitive 16 Characters Case Sensitive 100 Max 16 Characters Case Sensitive 32 Digits 115 230 VAC 50 60 Hz 10 Watts Dual 48 VDC Inputs 0 1 Amp 1 75 x 19 x 6 0 H x W x D 5 Lbs Shipping Weight Operating 0 C to 45 C 10 90 Non condensing 115 230 VAC Powered Modem 48 VDC Powered Modem 23 Rack Adapter Kit Apx 2 SRM 100 Secure Rack Modem User s Guide Appendices C Customer Service Customer Service hours are from 8 00 AM to 5 00 PM PST Monday through Friday When calling please be prepared to give the name and make of the unit its serial number and a description of its symptoms If the unit should need to be returned for factory repair it must be accompanied by a Return Authorization number from Customer Service WTI Customer Service 5 Sterling Irvine California 92618 Local Phone 949 586 9950 Toll Free 1 888 280 7227 Fax 949 457 8138 Email service www wti com Trademark and Co
40. have a DTR line Default On When you have finished selecting modem configuration parameters press Esc to return to the main Help Screen User selected parameters will be saved in the SRM s non volatile memory Note In order for the SRM s security related features to function properly you must define at least one User Password as described in Section 6 5 4 Save Parameters After the unit has been completely configured it is recommended to save configuration parameters to an ASCII file as described in Section 8 This allows quick recovery in the event that the unit is reset to default parameters or configuration is accidentally deleted or altered 5 8 6 The Password Directory When the SRM 100 is properly configured each inbound caller will be prompted to enter a password before being allowed to access the secure device The Password Directory is basically a listing of all valid user passwords user names and their associated Dial Back numbers The SRM 100 will accept up to 100 User Passwords one System Password and one Console Port Password User passwords allow access to the secure device connected to the SRM 100 serial Modem Port the System Password allows access to the SRM Command Mode via Modem or Console Port and the Console Port Password allows access to the Command Mode via the Console Port only As discussed in Section 5 2 the System Password and Console Port Password are defined via the General Parameters
41. ice connected to the SRM s serial Modem Port can access the SRM in the same manner as one would access an external modem Note The SRM does not automatically sense the baud rate When communicating with the unit via the Modem port make certain your baud rate is set to match the SRM 1 Set Parameters Use the SRM s Modem Parameters menu to configure the modem as desired See Section 5 3 The device connected to the serial Modem Port must be set to communicate at the same baud rate as the SRM s serial Modem Port 2 Execute Dial Command Invoke an AT command to dial the desired number For example to dial 555 1234 using tone dialing the following command line would be sent to the SRM via the serial Modem Port ATDT5551234 Enter 3 Disconnecting To disconnect and end the modem communication session type and then type ATHO The modem will disconnect and hang up For additional AT commands please refer to the on line SRM 100 User s Guide at http www wti com guides guidarch htm 74 SRM 100 Secure Rack Modem User s Guide Operation Time Duration Port Password Entry Exit Status No Answer Jefferson Dialing Back Exit Command Washington cherrytree Connection Lost DTR Drop Lincoln stovepipehat Dialing Back Exit Command Revere horse No Activity secret Invalid Password Roosevelt dime DTR Drop Ross flag Connection Lost Connection Lost Jackson twenty Dialing Back Washington cherrytree No Activity No Activity guest Inv
42. ich type of calls will be recorded in the SRM s Audit Log The SRM can log all connection attempts only successful attempts or only unsuccessful attempts This log will list the user name password entered duration of the call and exit status Section 7 5 describes the Audit Log screen Default All Dial Back Attempts This item determines how many times the SRM will attempt to contact the Dial Back Number if the initial call is not successful Default 1 Dial Back Delay Determines how much time will elapse between each Dial Back Attempt Default 30 Seconds When you have finished selecting parameters from the General Parameters menu press Esc to return to the main Help Screen Menu selected parameters will be stored in the SRM s non volatile memory SRM 100 Secure Rack Modem User s Guide Set Up and Configuration MODEM PARAMETERS 1 2 3 4 5 6 7 8 Baud Rate Bits Parity Stop Bits Flow Control Local Echo Rings to Answer Quiet Mode On Result Codes Verbose Speaker Error Control Compression Reset String ATZ Custom Init String undefined Hang Up String undefined Ignore DTR On Enter Selection Press Esc to abort Figure 5 3 The Modem Parameters Menu 5 3 The Modem Parameters Menu The Modem Parameters Menu selects communication parameters for both the SRM s internal modem and the SRM s serial Modem Port To display the Modem Paramete
43. ignal is low the SRM 100 will prompt callers to enter a password but will disconnect when a valid User Password is entered When the Ignore DTR option See Section 5 3 is enabled the SRM 100 will ignore the DTR signal at the serial Modem Port This allows the serial Modem Port to be connected to a device that does supply a DTR line 2 1 SRM 100 Secure Rack Modem User s Guide Table of Contents NFAINT 1 SETUP ld e me GAHSCH F ITE MODEM DE 4 Figure 2 2 Back Panel DC Version Shown 2 2 Back Panel Power Input DC Unit Shown The DC version includes a dual bus terminal block for 48 VDC operation and a ground screw The AC version includes an IEC 32 inlet for connection to a three wire grounded power cord supplied with unit Power Switch Voltage Selector Switch AC Units Only For selecting 115 VAC or 230 VAC operation Default Button Resets unit to default parameters and erases the Password Directory as described in Section 4 4 Note The default procedure will clear all menu selected parameters and erase the Password Directory SetUp Switches Eight DIP switches which select the default Modem Baud Rate Flow Control Parity Rings to Answer Compression Speaker On Off and Security Mode For more information on the SetUp Switches refer to Section 4 3 Console Port For connection to your PC terminal or other device Allows access to Command Mode DB9 RS232
44. l Parameters Menu G The default System Password is SUPER Note that the System Password is case sensitive When the SRM is accessed via the Console Port a password prompt will be displayed if the Console Port Password has been defined If the System Password or Console Port Password is entered at this prompt you will be allowed to access the SRM Command Mode Likewise when the SRM answers an incoming call the password prompt is also displayed However in this case if the System Password is entered the caller is still granted access to the Command Mode but if a User Password is entered the caller will be allowed to access the secure device Notes If the System Password is cleared or deleted at the General Parameters menu remote users will not be able to access the SRM Command Mode via modem When defining the System Password it is recommended that you record the password for future reference f you lose your System Password the only way to access the Command Mode is to access the Command Mode via the Console Port as described in Section 5 1 1 or reinitialize the unit to default parameters as described in Section 4 4 7 2 2 The Console Port Password The Console Port Password restricts access to the SRM 100 Command Mode via the Console Port only The SRM allows definition of one Console Port Password which is defined via the General Parameters Menu G The default Console Port Password is undefined Notes
45. lots on the instrument cover If the device is installed on sliders check the unit when seated all the way into the rack to make certain that ventilation slots are not blocked Connecting Power to the SRM 100 The SRM 100 is available in both AC and DC powered versions A cautions A This device should only be operated with the type of power source indicated on the instrument nameplate If you are not sure of the type of power service available please contact your local power company Reliable earthing grounding of this unit must be maintained Particular attention should be given to supply connections when connecting to power strips rather than direct connections to the branch circuit 4 2 1 AC Powered Units Set the Voltage Selector Switch located on the SRM back panel to the appropriate voltage Plug the supplied power cable into the receptacle on the SRM 100 back panel and then connect the power cable to an appropriate grounded earthed AC outlet 4 1 SRM 100 Secure Rack Modem User s Guide Hardware Installation Figure 4 1 Terminal Block Assembly and Grounding Screw DC Units Only 4 2 2 DC Powered Units When connecting the SRM to a 48 VDC power source first remove the protective cover from the DC terminal block Switch off the DC power source then attach the wires from the power source to the screw terminals and connect your ground line to the labeled ground screw Next replace the protective cov
46. meters at the configuration menus at this time 1 View Set General Parameters From the command prompt type G and press Enter The General Parameters Menu will be displayed This menu is used to set Console Port communication parameters define the System Password Console Port Password and select other general parameters as described in Section 5 2 Press Esc to return to the Main Menu 2 View Set Modem Parameters Type M and press Enter to display the Modem Parameters menu This menu is used to select communication parameters for the SRM s internal modem as described in Section 5 3 Press Esc to return to the Main Menu 3 Utilities Menu Type U and press Enter to display the Utilities Menu This menu is used to access SRM 100 command features such as the Pass Through Mode see Section 7 6 8 the Download Parameters Function see Section 8 1 and others Press Esc to return to the Main Menu For more information on the Utilities Menu please refer to Section 7 6 4 Other Menus At this point commands such as View Password Directory and View Audit Log will not display much information This is due to the fact that the Password Directory has not been defined yet and the Audit Log has not had the opportunity to record connection activity If you wish to display these menus key in the appropriate command and then press Enter To exit a menu press Esc to return to the Main Menu SRM 100 Secure Rack Modem Use
47. mmand Mode Recognizes Up to 100 User Defined Passwords Tracks Access Attempts and Password Activity Requires Only One 19 Inch Rack Unit Filtered Surge Protected Power Supply AC and 48 Volts DC Powered Versions Typographic Conventions Throughout this manual typefaces and characters have been used to denote the following COURIER FONT Indicates characters typed on the keyboard For example H or G Bold Font Text set in bold face and enclosed in square brackets indicates a specific key For example Enter or Esc 2 Unit Description 2 1 Front Panel CONTIOL OIEA ETATUS ERKI 17D NEN amp i Hs E an XE s H Secure Hack Modem l P FA d Figure 2 1 Front Panel Not to Scale ON Indicator Lights when power is applied to the unit RDY Flashes to indicate that the unit is ready to receive calls or enter the Command Mode PASS Lights when a caller has entered a valid password and has been allowed to access the connected device DCD Lights when DCD is high at the Modem Port RXD Lights when RXD is high at the serial Modem Port TXD Lights when TXD is high at the serial Modem Port RTS Lights when RTS is high at the serial Modem Port 00000A 0O CTS Lights when CTS is high at the serial Modem Port DTR Lights when DTR is high at the serial Modem Port Notes Normally the DTR signal must be high in order for the modem to communicate with the secure device If the DTR s
48. o Answer The SRM has performed a Dial Back operation and the Dialback Number did not answer Connection Lost The party on the other end of the phone line has either hung up or unplugged the phone line DTR Drop The connection was terminated because the SRM dropped the DTR signal did not receive a DTR signal or detected a bad line No Activity The connection has timed out because of a lack of data activity For more information on the timeout feature please refer to Section 5 2 7 6 SRM 100 Secure Rack Modem User s Guide Operation UTILITIES Zero All Activity Counters Delete Audit Log Delete Entire Password Directory Default Parameters Send Test Message ESC to Stop Upload Parameters Download Parameters Pass Through Console Modem 1 2 3 4 5 6 7 8 Enter Selection Press lt Esc gt to Abort Figure 7 2 The Utilities Menu 7 6 The Utilities Menu The Utilities Menu allows access to a series of command functions that are related to general operation and maintenance of the SRM unit To display the Utilities menu access the SRM Command Mode as described in Section 5 1 then type U and press Enter The menu shown in Figure 7 2 will appear The various functions of the Utilities menu are discussed in the sections that follow 7 6 1 Zero All Activity Counters This command is used to reset the counters that track connection activity for each password To zero all activity counters
49. ode this allows the system administrator to contact the unit via modem in order to change parameters or check access activity Access to the SRM Command Mode via the Console Port can also be password protected Access Activity Logs The SRM 100 provides two convenient ways to track access activity the Audit Log and the Password Directory The Audit Log lists the 100 most recent connection attempts including the time date password entered port used call duration and reason for disconnect The Password Directory displays user names passwords and dial back numbers and counts use of each individual password The Audit Log and Password Directory can only be viewed by the System Administrator callers who log on with a User Password are not allowed to view these screens Three Different Operating Modes The SRM 100 provides three distinct operating modes the User Mode the Command Mode and the Unsecured Mode User Mode Provides password protected access to the secure device connected to the SRM s serial modem port Command Mode Provides password protected access to the SRM Command Menus which are used to define passwords and select configuration parameters Unsecured Mode When this mode is activated the SRM will function similar to an unsecured modem callers are allowed to access the secure device without entering a password 1 1 SRM 100 Secure Rack Modem User s Guide Introduction Features Password Protected Co
50. onfiguration first access the Utilities Menu as described in Section 7 6 When the Utilities menu appears type 4 press Enter and follow the instructions in the submenu Notes When the SRM 100 is reset to default parameters all menu selected parameters will be cleared Menu selected parameters cannot be recovered unless they have been saved to an ASCII text file as described in Section 8 When the Default Parameters function is performed via modem the SRM will not immediately reset modem parameters The unit will reset all other parameters wait for the caller to disconnect and then reset modem parameters 7 6 5 Send Test Message This option allows the system administrator to send a test message via the Console Port or telecommunications line If the SRM Command Mode has been accessed via the Console Port the Test Message will be sent out the Console Port if the Command Mode has been accessed via modem the Test Message will be sent via the telecommunications line This Test Message is used to test communication with a remote device that has accessed the SRM Command Mode via modem or to test communication with the local device connected to the Console Port To send the Test Message proceed as follows 1 Access the SRM Command Mode as described in Section 5 1 2 When the SRM gt command prompt appears type U and press Enter The Utilities Menu will appear as shown in Figure 7 2 3 From the Utilities Menu type 5
51. only to associate each password with a specific client or employee Up to 16 characters Notes The SRM will not accept duplicate user names The unit will display an error message if you attempt to define a user name that 1s already in use Password Assigns a Password for each user When a caller attempts to log on a valid User Password must be entered in order to access the secure device Case sensitive Up to 16 characters Notes The SRM will not accept duplicate User Passwords User Passwords cannot be the same as the existing System Password or Console Port Password An error message will be sent if you attempt to define a User Password that is the same as an existing User Password System Password or Console Port Password Dial Back Number Assigns a Dial Back Number to each User Password If the Dial Back Number is not defined a caller who accesses the SRM with this User Password will be granted immediate access to the secure device If the Dial Back Number is defined when a caller enters this User Password the SRM will disconnect call the Dial Back Number and then allow the answering party to access the secure device Up to 32 chars Notes The SRM can be configured to perform a Dial Back for some User Passwords while providing immediate access to other User Passwords While a Dial Back operation is in progress the SRM is rot able to accept incoming calls and will not recognize commands entere
52. ontrol RTS CTS Speaker On Local Echo Off Error Control On Rings to Answer 1 Compression On Quiet Mode On Ignore DTR off Figure 5 1 The SRM 100 Help Screen 5 1 2 Access via Modem To access the SRM Command Mode via modem dial the number for the phone line connected to the SRM unit When the Password Prompt is displayed key in your System Password Default SUPER and press Enter The SRM will display the Help Screen as shown in Figure 5 1 Note that the password is case sensitive If the System Dial Back number has been defined see Sections 5 2 and 7 2 4 the SRM will dial the defined number before allowing access to the Command Mode In this case when the valid System Password is entered the SRM will disconnect and call the System Dial Back number before allowing access to Command Mode If the Password on Dial Back feature see Sections 5 2 and 7 2 5 is enabled the SRM will redisplay the password prompt to the answering party If the System Password is entered by the answering party the SRM will allow access the Command Mode If the SRM does not respond check the following Modem Communication Parameters The SRM s internal modem and your remote communications program must be set to use the same communication parameters Default modem communication parameters are selected using SetUp Switches one through eight Factory Setting 2 9600 bps No Parity 8 Data Bits One Stop Bit 5 2 SRM 100 Secure R
53. ou attempt to define a System Password that is the same as an existing User Password an error message will be sent SRM 100 Secure Rack Modem User s Guide Set Up and Configuration 2 Console Port Password When the Console Port Password is defined the SRM will display a prompt before allowing access to the SRM Command Mode via the Console Port Up to 16 characters Default undefined Notes f the Console Port Password is not defined users are allowed to access the SRM command mode via the Console Port without a password The same Password can be defined for both the Console Port Password and the System Password The Console Port Password cannot be the same as a defined User Password An error message will be sent if you attempt to define a Console Port Password that is the same as an existing User Password 3 System Dial Back When defined the SRM will dial this number before allowing command mode access via modem If an inbound caller enters the valid System Password the SRM will disconnect and then call the System Dial Back number When the Dial Back number answers the Command Mode will start Up to 32 characters Default undefined Note While a Dialback operation is in progress the SRM will not accept incoming calls or recognize commands entered via the Console Port 4 Site ID Defines a text string which is used to identify the SRM unit s installation site Up to 32 characters Default undefined
54. pyright Information WTI and Western Telematic are trademarks of Western Telematic Inc All other product names mentioned in this publication are trademarks or registered trademarks of their respective companies Information and descriptions contained herein are the property of Western Telematic Inc Such information and descriptions may not be copied disseminated or distributed without the express written consent of Western Telematic Inc Copyright Western Telematic Inc 2001 April 2001 Part Number 13051 Revision D Apx 3 A AIG POWeE csi Does 2 war ve OES A HR 4 1 Activity Counters 20 0 6 6 7 7 LEO a ea a e 6 6 Add Name Password 6 2 ARQ Compression 4 4 AT Commands 2 2 LE rn 7 9 Audit Log 2 o 0 000002 ee eee 5 5 7 7 VIEWINS u os uh aS a SURORORDGUN IN OE Bae SOROR 7 5 B Back Panel Components 2 2 Baud Rate Modem ee G 5 6 Serial Modem Port 00 5 6 Baud Rate Sensing 0 4 7 4 Bits Parity Modem s es sa nacta ereu E EER R E E i 5 6 Serial Modem Port 5 6 C Cables sidra B r do Bee es 4 5 Clear to Send 4 4 4 u 2 e wei 2 1 Clock and Calendar 5 4 7 6 Command Ech0 5 4 Command Mode 00 0005 a 7 1 Command Mode Access 5 1 Console Port 5 1 Modem ln
55. r s Guide Getting Started 5 Exit Disconnect When you have finished exploring the various SRM command menus return to the SRM gt Command Prompt and then type X and press Enter to exit from command mode This completes the introductory overview of the SRM 100 In order to demonstrate the SRM s security functions you must completely install the unit and define the Password Directory as explained later in this User s Guide Please proceed to Sections 4 through 6 for complete installation and configuration instructions 3 4 4 Hardware Installation 4 1 Rack Mounting Installation When installing the SRM 100 is an instrument rack the following factors must be accounted for l 4 2 Enclosed Racks Enclosed racks must provide adequate ventilation Make certain that the rack is not overly crowded and note that each unit in the rack generates its own heat An enclosed rack should have louvered sides and a fan to circulate cooling air The maximum temperature for the equipment in this environment is 45 C When mounting the unit in an enclosed rack with a ventilation fan at the top of the rack note that excessive heat generated by devices at the bottom of the rack can be drawn upward and into the ventilation slots on units located at the top Make certain to provide adequate ventilation for equipment installed at the bottom of the rack Open Racks Make certain that the rack frame does not block the ventilation s
56. rameters Menu see Section 5 2 and disabling the Security Mode Note that when the Unsecured mode is active you will not be able to access the Command Mode via modem you will only be able to access the SRM Command Mode via the console port In order to return to password protected operation you must either access the Command Mode via the Console Port and then use the General Parameters Menu to enable the Security Mode or enable the Security Mode by placing SetUp Switch 8 in the Down position and then reinitialize the SRM unit as described in Section 4 4 7 2 Password Functions The SRM 100 features three different types of passwords the System Password the Console Port Password and the User Passwords The System Password allows system administrators to invoke configuration commands and review connection activity The Console Port Password allows access to the SRM Command Mode via the Console Port The User Passwords allow callers to access the secure device that is connected to the SRM s serial Modem Port 7 1 SRM 100 Secure Rack Modem User s Guide Operation 7 2 1 The System Password The System Password restricts user access to the SRM Command Mode via modem and via the Console Port The Command Mode allows system administrators to invoke commands to select configuration parameters edit the password directory and review connection activity The SRM allows definition of one System Password which is defined via the Genera
57. rs Menu access the Command Mode as described in Section 5 1 then type M and press Enter To change the setting for any item in this menu key in the number for the desired item press Enter and then follow the instructions in the submenu The Modem Parameters Menu includes the following items 1 Baud Rate The operating baud rate for the SRM s modem and serial Modem Port If the unit is reinitialized the baud rate will return to the default value selected by SetUp Switches One and Two Default Determined by SetUp Switches 1 amp 2 Factory Setting 9600 Note Automatic baud rate sensing is disabled This allows the SRM to function with devices that do not automatically negotiate the baud rate Bits Parity The operating Data Bits and Parity Bits for the SRM s modem and serial Modem Port If the unit is initialized to default settings the Bits and Parity will return to the default setting currently selected by SetUp Switch 4 Default is Determined by SetUp Switch 4 Factory Setting 8 None Stop Bits The setting for the SRM 100 s modem Default 1 Flow Control This item selects the operating flow control format for the SRM s internal modem Note that if the SRM is initialized to defaults the modem will return to the default flow control format selected by SetUp Switch 3 Default Determined by SetUp Switch 3 Factory Setting None 5 6 SRM 100 Secure Rack Modem User s Guide Set Up and Configuration
58. sword is selected by searching for a specific password or user name To use Option 2 to edit or delete User Passwords proceed as follows 1 Go to the Edit Password Directory Menu E Type 2 Edit Delete from List and press Enter 2 The SRM will display the first line of the Password Directory a To select a password press or until the desired password appears at the bottom of the list The password at the bottom of the displayed list is the currently selected password b To display the next 15 lines of the directory press Enter 3 When the desired password appears at the bottom of the list press E The Menu shown in Figure 6 2 will be displayed Note that the password that appears at the bottom of the displayed list is the selected password 4 Edit Password To edit the selected password type the number for the field that you wish to change and follow the instructions in the submenu a For example to change the Dial Back Number for the selected password type 3 press Enter and then key in the new number as described in the submenu b When you have finished editing the password return to the Edit Delete Name Password Menu type 4 and press Enter to save the edited password to the Password Directory c To edit another password type and press Enter for the next password or type and press Enter for the previous password d To exit from the Edit Delete Name Password Menu press Esc the
59. t settings selected by SetUp Switch six Default ARQ Compression Status Disable Factory Setting 4 3 6 Default Modem Speaker Status Sw7 SetUp Switch seven selects the default enabled disabled status for the modem speaker The Modem Parameters menu M can also be used to enable disable the speaker If the SRM is reinitialized this feature will return to the setting selected by SetUp Switch seven Default Modem Speaker Status Factory Setting 4 3 7 Default Security Mode Status Sw8 SetUp Switch eight selects the default enabled disabled status for the Security Mode The Security Mode can also be disabled via the General Parameters Menu G If the unit is reinitialized the Security Mode will return to the default status selected by SetUp Switch eight Note If Modem Security is disabled off all password and security features will be suppressed and you will not be able to access the SRM command mode via modem although Console Port access to command mode is still allowed When the Security Mode is disabled the SRM will function like a normal non secure modem Security Mode Sw8 On Down Off Up Factory Setting 4 4 SRM 100 Secure Rack Modem User s Guide Hardware Installation 4 4 Initialize Unit to Default Settings If SetUp Switch settings are changed new parameters will not take effect until the SRM 100 is initialized CAUTION After initialization menu selected parameters will
60. ted appears at bottom of list Then press E to edit or delete the next password c To exit from the Edit Delete Name Password Menu press Esc or type H and press Enter to return to the main Help Screen 6 4 Viewing the Password Directory After you have added several names and passwords you may wish to view the Password Directory in order to verify that data has been correctly entered To display a screen which lists all currently defined User Names and User Passwords type D and press Enter The SRM will display the screen shown in Figure 6 3 Note This command will not display the System Password To display the System Password you must access the General Parameters menu G The Password Directory display includes the following items 1 Name The user defined name for this password Note that callers will not be prompted to enter their User Name only the password The Name is generally used to identify the user or client associated with each password Note In the Password Directory lines are sorted alphabetically by name Uppercase letters are listed before lower case letters and letters are listed before symbols Password Dial Back Activity Lincoln stovepipehat 19495551234 Ross flag undefined Ruth homerun undefined Coolidge silentcal undefined Crocket coonskincap 15155551111 Madison cake undefined Roosevelt dime 17145554321 Washington cherrytree undefined Armstrong moon undefined Rev
61. ult Se cu rity Mode Status Sw8 mon 4 4 4 4 Initialize Unit to DefaultSettings 2 poems Rok a das wa aa are 4 5 4 5 Cable Connection jae amp a a mr ch os 4 5 45 13 Modem Poft ssr earen uch S9 b be a hoe GSS A 4 5 4 92 Console Port isis de 224 ee ira eu wx Ru a 4 5 45 3 Telco Tine 223 6 te Bus BAA vb ER XX doen br RP ERES A 4 6 5 Set Up and Configuration lt 2 4 2 SAU ar RUE ia 5 1 5 1 CommandModeAccess les 5 1 5 1 1 Access Via the Console Port Emm nn 5 1 5 1 2 Access via Mode 5 2 5 2 The General ParametersMenu nanao 5 3 5 3 The Modem Parameters Menu lees 5 6 5 4 Save Parameters lll l4 aas 5 8 6 The Password Directory 4 406 22 se ae su a in a RAE aa ee 6 1 6 1 Add Name Password Con nn 6 2 6 2 Edit Delete from List oo nn n rn 6 3 6 3 Edit Delete from Search 6 4 6 4 Viewing the PasswordDi rectory 22 2 ss be ee a a Ra ae 6 5 6 5 Zero Activity Counters ya Sox Wr oue oo cox E 6 6 6 6 Save Parameters 41h x4 Row dox Wow eed ee ee ee OR KS ES e RL LC 6 6 SRM 100 Secure Rack Modem User s Guide Table of Contents To Operation ssis seso ani a A ORC UTR Ue EEE OS ORES er 7 1 7 1 SRM Operating Modes nes See rs er ren 7 1 7 2 Password Functions aoaaa aa 7 1 Tl The SystemPassword Sres eier 7 2 7 2 2 The Console Port Password Emm nn 7 2 1 23 ser Pass Words 4 cuu so ee wir u we B

Western Telematic SRM-100 User's Manual

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