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Unistar-Sparco Computers SPARC Enterprise Servers XCP version 1050 User's Manual
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1. SEAGATE DAT DAT72 000 SEAGATE DAT DAT72 000 SEAGATE DA DAT72 000 SEAGATE DAT DAT72 000 1 0x34 0 0x9639 4 0x00 0x8c 0x8c Ox8c 3 There are four spaces between SEAGATE DAT and DAT72 00 22 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 TABLE 6 Specific Issues and Workarounds Concerning Solaris Continued CR ID Description Workaround 6466617 Performing a hot plug operation with the PCI Pause a few seconds between the issue of each Express slot too quickly interrupts a PCI leaf cfgadm c command reset and fails creating a cfgadm Component system is busy error 6472153 If you create a Solaris Flash archive on a non Just after installing Solaris OS from a Solaris SPARC Enterprise M4000 M5000 sun4u server Flash archive telnet into the SPARC Enterprise and install it on a SPARC Enterprise M4000 M5000 server to reset the console s TTY M4000 M5000 sun4u server the console s TTY flags a follows flags will not be set correctly This can cause sttydefs r console the console to lose characters during stress sttydefs a console i 9600 hupcl opost onlcr crtscts f 9600 This procedure is required only once 6481002 Installing the Solaris from the network using If you are using a Sun PCI E Dual Gigabit certain PCI Express cards may cause a panic Ethernet Adapter MMF card or a Sun PCI E Dual Gigabit Ethernet Adapter UTP card do not
2. RTIF1 070914 012 RTIF1 070914 013 RTIF1 070914 014 RTIF1 070914 015 RTIF1 070914 016 RTIF1 070914 017 RTIF1 070914 018 On the XSCF Web on the SNMP Properties screen when you don t select Trap Host and execute the Remove button the invalid message The trap host will be removed appears as a pop up And when you select OK on the pop up screen the invalid message Remove trap host failed setsnmp invalid trap type appears On the XSCF Web on the Audit Properties screen when you execute the Add Policy button the Set User Policy appears as a pop up On this screen when you specified a user name which is not registered in XSCF and an input error resulted the value entered won t be cleared though you execute the Reset button to clear the specified user name On the XSCF Web when you use a user account without an appropriate privilege to select Snapshot set the parameters of Start time or End time and execute the Download button it doesn t result in a privilege error but the parameter error will be displayed On the XSCF Web when you select User Manager to add the user account the user name to be specified is limited up to 20 characters On the XSCF Web when you select LDAP to perform the LDAP configuration if you execute Save while the LDAP Search Timeout remains as its default value 0 it results in LDAP Configuration Update Failed Save LDAP Configuration Data failed and th
3. 24 25 b Confirm switching over between XSCFs using the following commands XSCF gt showhardconf Confirm XSCF 1 is standby and XSCF 0 becomes active XSCF gt showlogs error Confirm new log is not recorded since you checked on Step 16 XSCF gt showlogs event Confirm a message XSCFU entered active state from standby state XSCF gt showstatus Confirm a message No failures found in System Initialization In case the takeover IP address is specified confirm the IP address XSCF gt shownetwork lan 0 XSCF gt shownetwork lan 1 Power on all domains XSCF gt poweron a Log in to XSCFU 0 and confirm all domains start up properly XSCF gt showlogs power Check that there are no new errors XSCF gt showlogs error In case an abnormality is encountered take appropriate maintenance action If no abnormality is found proceed to Step 25 Move position of the key switch on the operator panel from service to lock 36 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 Software Documentation Updates This section contains late breaking software information that became known after the documentation set was published and corrections in the SPARC Enterprise M4000 M5000 Servers Software documentation The corrections for SPARC Enterprise M4000 M5000 M8000 M9000 Servers XSCF Reference Manual if not other
4. Ring Bezel Anchoring nut 6 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 2 In place of the removed nut and ring attach the E Ring included in the rack mount kit 3 3 Insert the server all the way seated in the rack to lock it in place SPARC Enterprise M4000 M5000 Servers Product Notes 7 Hardware Documentation Updates TABLE 2 lists known documentation updates TABLE 2 Documentation Updates Title All SPARC Enterprise M4000 M5000 servers documentation SPARC Enterprise M4000 M5000 Servers Site Planning Guide SPARC Enterprise M4000 M5000 Servers Installation Guide SPARC Enterprise M4000 M5000 Servers Installation Guide SPARC Enterprise M4000 M5000 Servers Service Manual Page Number 1 7 2 8 3 3 1 4 Update All DVD references are now referred to as CD RW DVD RW Updated glossary terms External I O Expansion Unit A rack mountable device to add on PCI slots It is connected to the system s I O unit through the PCIe connection and contains one or two I O boats I O boat An I O unit in the External I O Expansion Unit The I O boat connects to a PCI Express PCIe slot through a PCIe switch or a PCI X bridge on the I O boat and offers either six PCI X slots or six PCle slots TABLE 1 3 Midrange Servers Physical Specifications Correct numerical value of Depth is 810mm 31 9 in for the SPARC Enterprise
5. If you have technical questions or issues that are not addressed in the SPARC Enterprise M4000 M5000 servers documentation contact a sales representative or a certified service engineer Software Resources The Solaris Operating System and Sun Java Enterprise System software are preinstalled on your SPARC Enterprise M4000 M5000 servers Contact a sales representative or a certified service engineer for software resources for your SPARC Enterprise M4000 M5000 servers vii Note For latest patch information go to Global Site http www fujitsu com global support software security products s patch info Japanese Site http software fujitsu com jp security products others unix index html North American Site https download computers us fujitsu com Installation information and README files are included in the patch download Accessing Documentation Instructions for installing administering and using your SPARC Enterprise M4000 M5000 servers are provided in the SPARC Enterprise M4000 M5000 servers documentation set The documentation set is available for download from the following website Global Site http www fujitsu com sparcenterprise manual Japanese Site http primeserver fujitsu com sparcenterprise manual North American Site https download computers us fujitsu com Note Information in these product notes supersedes the information in the SPARC Enterprise M4000 M5000 servers d
6. Running when the domain is actually at ok prompt RTIF1 The latest communication field in Disabling and re enabling archiving refreshes 070904 004 showarchiving is not updated regularly the Latest communication field in showarchiving output RTIF1 Time can t be synchronized with the NTP Check the stratum value of the NTP server 070904 005 server The stratum value of XSCF is 5 The NTP server which the XSCF refers to must be a server on which the stratum value is smaller than 5 When you changed the NTP server to refer to reboot the XSCF When the stratum value has been set correctly and the time can t be synchronized use the showntp 8 command to check the jitter value to be displayed If this value is large please reboot the XSCF RTIF1 While executing the domain power on Execute the domain reset one more time or 070904 006 domain reset or DR in case the XSCF reboot power off the domain and then power on occurred the process may be aborted in some again or all of the XSB RTIF1 If an invalid SMTP server is configured a Wait for the CLI to complete The rest of the 070912 001 subsequent attempt to disable email service system will function normally during this using the setemailreport CLI may block for time up to 30 minutes The CLI can also be aborted by C Note that the operation disabling emailreport is completed even if C is used e showemailreport can be used to confirm that the service has been disabled RTIF
7. Fujitsu Limited ou de Sun Microsystems Inc ou des soci t s affili es Ce document et le produit et les technologies qu il d crit peuvent inclure des droits de propri t intellectuelle de parties tierces prot g s par copyright et ou c d s sous licence par des fournisseurs Fujitsu Limited et ou Sun Microsystems Inc y compris des logiciels et des technologies relatives aux polices de caract res Par limites du GPL ou du LGPL une copie du code source r gi par le GPL ou LGPL comme applicable est sur demande vers la fin utilsateur disponible veuillez contacter Fujitsu Limted ou Sun Microsystems Inc Cette distribution peut comprendre des composants d velopp s par des tierces parties Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Java Netra Solaris Sun Ray Answerbook2 docs sun com OpenBoot et Sun Fire sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Fujitsu et le logo Fujitsu sont des marques d pos es de Fujitsu Limited Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portan
8. M4000 M5000 servers TABLE 2 3 Powercords See Cable Connections on page 11 for the changes 3 3 Connecting the Administration Console The RJ 11 connector at the top of Figure 3 1 was not labelled The RJ 11 connector is not for connection to TNV circuits Do not use this connector 1 3 4 Handling Components The following caution will be added Caution In the PCI cassette part when removing cables such as LAN cable if your finger can t reach the latch lock of the connector press the latch with a flathead screwdriver to remove the cable Forcing your finger into the clearance can cause damage to the PCI card 8 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 TABLE 2 Documentation Updates Continued Title Page Number Update SPARC Enterprise 4 11 M4000 M5000 Servers Service Manual SPARC Enterprise 8 5 M4000 M5000 Servers Service Manual SPARC Enterprise 8 6 M4000 M5000 Servers Service Manual SPARC Enterprise M4000 M5000 Servers Service Manual 4 4 3 Powering the Server Off Manually Step 4 Verify the state of the status XSCF STANDBY LED on the operator panel is off should be replaced with the following description Verify the state of the status Power LED on the operator panel is off 8 1 2 Removing the PCI Cassette The cable management arm of the SPARC Enterprise M4000 server will not be supported The following note
9. PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Unless otherwise expressly set forth in such agreement to the extent allowed by applicable law in no event shall Fujitsu Limited Sun Microsystems Inc or any of their affiliates have any liability to any third party under any legal theory for any loss of revenues or profits loss of use or data or business interruptions or for any indirect special incidental or consequential damages even if advised of the possibility of such damages DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID A ca Adobe PostScript Copyright 2007 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A et FUJITSU LIMITED 1 1 Kamikodanaka 4 chome Nakahara ku Kawasaki shi Kanagawa ken 211 8588 Japon Tous droits r serv s Entr e et revue tecnical fournies par Fujitsu Limited sur des parties de ce mat riel Sun Microsystems Inc et Fujitsu Limited d tiennent et contr lent toutes deux d
10. f var fm fmd ckpt cpumem gt i diagnosis cpumem diagnosis in LATFORM SUNW SPARC Enterprise lib svc method sve dumpadm file as below CSN BE80601007 HOSTNAME col2 ff em7 d0 We haven t run savecore on a dump device yet savedev none rm var fm fmd ckpt cpumem diagnosis cpumem diagnosis This bug has been fixed in Solaris 10 8 07 6498283 Using the DR deleteboard 8 command There is no workaround Check for the while psradm operations are running on a availability of a patch for this defect domain might cause a system panic This bug has been fixed in Solaris 10 8 07 6499304 CPU isn t offlined and unexpected message is Check CPU status on XSCF displayed on console when many correctable error CE occurs Example SUNW MSG ID FMD 8000 11 TYPE Defect VER 1 SEVERITY Minor EVENT TIME Fri Feb 2 18 31 07 JST 2007 PLATFORM SPARC Enterprise CSN BE80601035 HOSTNAME FF2 35 0 This bug has been fixed in Solaris 10 8 07 24 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 TABLE 6 Specific Issues and Workarounds Concerning Solaris Continued CR ID Description Workaround 6502204 Unexpected error messages may be displayed If you see unexpected messages use the XSCF on console on booting after CPU UE panic command showdomainstatus 8 to check Example system status on XSCF SUNW MSG ID FMD 8000 11 TYPE
11. gt flashupdate c update m xcp s 1050 Specify the XCP version to be updated In this example it is 1050 XSCF 1 will be updated and then XSCF 0 updated again When the firmware update for XSCF 0 is complete XSCF 1 is active 17 Log in to XSCFU 1 using a serial connection or LAN connection 18 Confirm completion of the update by using the showlogs event command XSCF gt showlogs event Confirm no abnormality is found during the update 34 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 19 Confirm that both the current and reserve banks of XSCFU 1 display the updated XCP versions XSCF gt version c xcp XSCF 1 Active XCPO Reserve 1050 XCP1 Current 1050 XSCFHO Standby XCPO Reserve 1050 XCP1 Current 1050 If the Current and Reserve banks on XSCF 1 do not indicate XCP revision 1050 contact your authorized service representative Note Setup RCI network if RCI is used To setup RCI network please consult your service provider 20 Confirm switching over between XSCFs works properly XSCF gt switchscf t Standby The XSCF unit switch between the Active and Standby states Continue y n y a When the READY LED on XSCFU_B 1 and the ACTIVE LED on XSCFU_B 0 remain lit log in to XSCFU 0 using a serial connection or LAN connection SPARC Enterprise M4000 M5000 Servers Product Notes 35 21 22 23
12. 07 Hardware Installation and Service Issues This section describes hardware specific issues and workarounds Specific Issues and Workarounds TABLE 1 lists known hardware issues and possible workarounds TABLE 1 Hardware Issues and Workarounds CR ID Description Workaround 6433420 The domain console might display a Mailbox Issue a reset all command from the OBP timeout or IOCB interrupt timeout error during OK prompt and reboot boot 6488846 During boot the domain console might display Check for the availability of the latest a checksum error for the SG X PCI2SCSIU320 controller card firmware Z SCSI controller I O card 6498780 On the SPARC Enterprise M4000 M5000 The PCI or PCI X plug in adapter card might servers the OpenBoot PROM OBP might not detect the on board disk HDD boot device Performing a boot disk results in a console message Can t locate boot device not be seated correctly Reseat the card in slot 0 of the IOU SPARC Enterprise M4000 M5000 Servers Product Notes 5 Cautions for mounting the server in the 19 inch rack When you mount the SPARC Enterprise M4000 or M5000 server on the 19 inch rack as you insert it all the way seated in the rack the nut anchoring the bezel may interfere with the rack column and the server may fail to be seated correctly In such a case please replace the bezel anchoring nut and ring with the E Ring 1 Remove the interfering bezel anchoring nut and ring
13. 1 While executing the firmware update by using Do not execute the import of XCP by using the 070914 001 the flushupdate 8 command or BUI when getflushimage 8 command or BUI while the import of XCP executed by using the executing the firmware update get flushimage 8 command or BUI the firmware update aborts RTIF1 When the XSCF switching performed the Execute the showhardconf 8 command to 070914 002 monitor message doesn t show the number of refer to the state of XSCFU XSCFU which turned Active RTIF1 When the XSCF switching performed there None available at this time 070914 003 may be SCF Board control error DMA timeout stored in the error log This message can be safely ignored 18 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 TABLE5 XCP Issues and Workarounds Continued ID Description Workaround RTIF1 On the XSCF Web when using Internet None available at this time 070914 005 Explorer 7 on the User Accounts screen User Local Accounts doesn t show the Status of each user RTIF1 When you set the XSCF user account name to Use up to 31 characters to set the XSCF user 070914 006 the maximum 32 characters you can log in account name but then when you execute the XSCF Shell or operate the XSCF Web Permission denied occurs RTIF1 On the XSCF Web when you use Internet None available at this time 070914 007 Explorer and select Log Archives the Status of Log Arch
14. 15A NEMA L6 20 250V 20A IEC60309 16A 250V 3PIN with IEC320 C20 SPARC Enterprise M4000 M5000 Servers Product Notes 11 12 Updates of the SPARC Enterprise M4000 M5000 Servers Service Manual The following information supersedes the information in the SPARC Enterprise M4000 M5000 Servers Service Manual Installing the PCI Cassette Caution Do not force the PCI cassette into a slot Doing so can cause damage to the cassette and server Align the PCI cassette on the gray plastic guide and install it into the slot Lock the lever into place to seat the cassette Note As the lever is moved pressure will build up then just prior to locking into place the pressure will suddenly release If the lever locks in place without the pressure release the card may not be seated correctly If this happens the card should be removed and reinstalled Note When you insert the PCI cassette using hot swap the cassette is automatically powered on and configured Check that the power LED on the cassette is LIT to be certain the cassette is correctly seated Connect all cables to the PCI cassette and reconnect the cable management arm if necessary SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 DIMM Replacement The DIMMs are cold FRU replacement components The entire server must be powered off and the power cords disconnected to replace the DIMMs FIGURE 1
15. 5000 Servers Service Manual SPARC Enterprise C 7 M4000 M5000 Servers Service Manual The following important message will be added Note If you replace the XSCF unit and the operator panel simultaneously system will not operate normally Execute the showhardconf command or the showstatus command to confirm that the component replaced earlier is operating normally before replacing the subsequent FRU 11 2 DIMM Replacement See DIMM Replacement on page 13 for the changes TABLE C 5 Power Supply Feature See Electrical Specifications on page 10 for the changes Electrical Specifications The following changes belong in the SPARC Enterprise M4000 M5000 Servers Service Manual TABLE3 Power Supply Features SPARC Enterprise M4000 SPARC Enterprise M5000 Power draw maximum 2016W Volt Ampere 2058 VA Heat 6879 BTUs hr 7258 kJ hr 3738W 3815 VA 12754 BTUs hr 13457 kJ hr 10 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 Cable Connections The following changes belong in the SPARC Enterprise M4000 M5000 Servers Installation Guide TABLE 4 Powercords System Location Powercord Type SPARC Enterprise M4000 Server SPARC Enterprise M5000 Server Americas Taiwan Japan Korea RoTW Americas Taiwan Japan Korea RoTW NEMA L5 15 125V 15A NEMA L6 20 250V 20A IEC60309 16A 250V 3PIN with IEC320 C20 NEMA L5 15 125V
16. Mode Configuration one more time and perform the settings Or once terminate the XSCF Web and then perform the settings None available at this time 16 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 TABLE 5 XCP Issues and Workarounds Continued ID Description Workaround RTIF1 070824 004 RTIF1 070824 005 RTIF1 070824 006 RTIF1 070824 007 RTIF1 070824 008 RTIF1 070824 009 RTIF1 070824 011 RTIF1 070904 002 On the XSCF Web on the Domain Status screen when you select an XSB displayed on the Domain Component List and in case the selected XSB is not yet mounted or is Uni XSB the pop up screen displays no data On the XSCF Web when you changed the Refresh Interval value of the Monitor Message Frame the invalid pop up Confirmation Domain mode may appear On the tab browser to the same host when you perform multiple log in with the user accounts of different user privileges the user privilege of the last log in user account will be applied to those pages which you ve already logged in When you change configuration on the XSCF Web if you select cancel on the confirmation dialog or perform forced close the original configuration page may be unavailable On the Domain Configuration screen when you select an undefined Domain ID the Configuration Policy remains as the content which previously displayed On the System Board C
17. TABLE 5 XCP Issues and Workarounds ID Description Workaround RTIF1 If you log in to the XSCF while it is still Log out of the bash prompt and wait for the 070418 005 booting you may get a bash prompt instead XSCF to finish booting of the XSCF gt prompt and be unable to perform most operations RTIF1 While XSCF is running error message of Check that XSCF is started If not started use 070418 009 OOM kill might be displayed to XSCF the reboot xscf 8 command to restart XSCF console and process may go down and or or stop all the domains and then execute the watchdog timeout may occur and XSCF may system power off on AC OFF ON reboot RTIF1 The showdomainstatus acommandshows Use the showboards command to check the 070418 010 domain status as Powered Off but the status of domain power showboards a command shows the domain The showdomainstatus command takes a is testing longer time to show the correct status RTIF1 Some commands that update configuration Do not cancel set commands They appear to 070418 011 data take a relatively long time to execute hang but eventually complete in about 30 seconds RTIF1 The fault memory block ue is encountered An uncorrectable error exists in a DIMM and 070418 012 and reported periodically the DIMM should be replaced RTIF1 When using the XSCF Web to import a Use the command getflashimage dto 070418 020 firmware image if the image is corrupted for delete the corrupted image If necessary
18. TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE O A L ABSENCE DE CONTREFACON Contents Preface vii Technical Support vii Software Resources vii Accessing Documentation viii Fujitsu Welcomes Your Comments ix SPARC Enterprise M4000 M5000 Servers Product Notes 1 Supported Versions of Firmware and Software 1 Patch Information 2 Known Issues 3 General Functionality Issues and Limitations 3 Issues and Limitations Fixed in Solaris 108 07 3 Notes for XCP 1050 4 Notes for XSCF Web 4 Hardware Installation and Service Issues 5 Specific Issues and Workarounds 5 Cautions for mounting the server in the 19 inch rack 6 Hardware Documentation Updates 8 Electrical Specifications 10 Cable Connections 11 Updates of the SPARC Enterprise M4000 M5000 Servers Service Manual 12 Installing the PCI Cassette 12 DIMM Replacement 13 Software Issues 15 XCP Issues and Workarounds 15 Solaris Issues and Workarounds 22 Identifying Permanent Memory in a Target Board 31 Preparing to Upgrade to XCP 1050 31 Upgrading to XCP 1050 32 Software Documentation Updates 37 vi SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 Preface These product notes contain late breaking information about the SPARC Enterprise M4000 M5000 server hardware software or documentation that became known after the documentation set was published Technical Support
19. This bug has been fixed in Solaris 10 8 07 Defect VER 1 SEVERITY Minor EVENT TIME Tue Jan 9 20 45 08 JST 2007 PLATFORM SUNW SPARC Enterprise CSN 2030636002 HOSTNAME P2 DC1 16 d0 6502750 Notification message for inserted or removed None available at this time card by PCI hot plug may not output This bug has been fixed in Solaris 10 8 07 6508432 Many correctable errors CE may occur and Set the following to etc system and then despite these are the correctable errors reboot the domain domain may panic set pcie pcie aer ce mask 0x2001 This bug has been fixed in Solaris 10 8 07 6508434 The domain may panic when an additional Do not insert a different type of PCI X card on PCI X card is installed or a PCI X card is the same PCI slot card by using PCI hot plug replaced by using PCI hot plug This bug has been fixed in Solaris 10 8 07 6509337 s10s_u3 wanboot fails The server returned None available at this time 416 Requested Range Not Satisfiable 6510779 On a large single domain configuration the There is no workaround Check for the system may incorrectly report very high load availability of a patch for this defect average at times 6510861 When Dual Channel Ultra320 SCSI Card To mask these errors with Dual Channel SEOX7SC2F SEOX7SC2X is mounted Ultra320 SCSI Card SEOX7SC2F SEOX7SC2X correctable errors CE occur and system may add the following entry to the etc system panic file and then reboot the sys
20. amic Reconfiguration DR is not recommended in cases below due to the following restrictions on the DR addboard 8 deleteboard 8 and moveboard 8 commands Please contact your Sales representative or Technical Support for additional information and software support SPARC Enterprise M4000 M5000 Servers Product Notes 3 u The target board SB XSB with optional I O cards because of some restrictions on specific cards Caution Use of DR in an unsupported configuration might result in a domain panic or might hang the system m PCI Hotplug feature is not available for this release Please contact your sales representative or technical support for additional information and software support Notes for XCP 1050 You cannot use the following user account names as they are reserved for system use root bin daemon adm operator nobody sshd rpc rpcuser ldap apache ntp admin and default Notes for XSCF Web m Using the XSCF Web when you import XCP or update the firmware Session ID error may be displayed on the web browser And in the Autologout setting when you specify the timeout period as over 30 minutes Internal Server Error may be displayed when you perform the firmware update m When you use the XSCF Web if a plug in such as the search tool installed with the browser remove the plug in or disable the pop up blocking SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 20
21. art No 820 3264 September 2007 Revision A co FUJITSU SPARC Enterprise M4000 M5000 Servers Product Notes For XCP version 1050 Copyright 2007 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A and FUJITSU LIMITED 1 1 Kamikodanaka 4 chome Nakahara ku Kawasaki shi Kanagawa ken 211 8588 Japan All rights reserved Sun Microsystems Inc and Fujitsu Limited each own or control intellectual property rights relating to products and technology described in this document and such products technology and this document are protected by copyright laws patents and other intellectual property laws and international treaties The intellectual property rights of Sun Microsystems Inc and Fujitsu Limited in such products technology and this document include without limitation one or more of the United States patents listed at http www sun com patents and one or more additional patents or patent applications in the United States or other countries This document and the product and technology to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of such product or technology or of this document may be reproduced in any form by any means without prior written a thorization of Fujitsu Limited and Sun Microsystems Inc and their applicable licensors if any The furnishing of this document to you does not give you any rights or licenses ex
22. ased upon architecture developed by Sun Microsystems Inc SPARC64 is a trademark of SPARC International Inc used under license by Fujitsu Microelectronics Inc and Fujitsu Limited The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements United States Government Rights Commercial use U S Government users are subject to the standard government user license agreements of Sun Microsystems Inc and Fujitsu Limited and the applicable provisions of the FAR and its supplements Disclaimer The only warranties granted by Fujitsu Limited Sun Microsystems Inc or any affiliate of either of them in connection with this document or any product or technology described herein are those expressly set forth in the license agreement pursuant to which the product or technology is provided EXCEPT AS EXPRESSLY SET FORTH IN SUCH AGREEMENT FUJITSU LIMITED SUN MICROSYSTEMS INC AND THEIR AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND EXPRESS OR IMPLIED REGARDING SUCH PRODUCT OR TECHNOLOGY OR THIS DOCUMENT WHICH ARE ALL
23. dapter UTP e X1027A Z1 PCI e Dual 10 Gigabit Ethernet Fiber XFP Low profile Adapter 6551356 The system panics when running hotplug Perform cfgadm c disconnect to cfgadm to configure a previously completely remove the card After waiting at unconfigured card The message WARNING _ least 10 seconds the card may be configured PCI Expansion ROM is not accessible will be back into the domain using the cfgadm c seen on the console shortly before the system configure command panic The following cards are affected by this defect e X4447A Z PCI e Quad port Gigabit Ethernet Adapter UTP e X1027A Z1 PCI e Dual 10 Gigabit Ethernet Fiber XFP Low profile Adapter 6556742 The system panics when DiskSuite can not Panic can be avoided when a duplicated copy read the metadb during DR This bug affects the following cards e SG XPCIE2FC QF4 4Gb PCI e Dual Port Fibre Channel HBA e SG XPCIE1FC QF4 4Gb PCI e Single Port Fibre Channel HBA e SG XPCI2FC QF4 4Gb PCI X Dual Port Fibre Channel HBA e SG XPCI1FC QF4 4Gb PCI X Single Port of the metadb is accessible via another Host Bus Adaptor Or you can apply patch 125166 06 Fibre Channel HBA SPARC Enterprise M4000 M5000 Servers Product Notes 29 TABLE 6 Specific Issues and Workarounds Concerning Solaris Continued CR ID Description Workaround 6559504 6568417 6589833 Messages of the form nxge NOTICE nxge_ipp_eccue_valid_check rd_ptr nnn wr_ptr nnn w
24. e setting can t be stored On the XSCF Web when you select LDAP and input the LDAP Search Timeout with a value which exceeds the maximum 2147483647 seconds it doesn t result in parameter error On the XSCF Web when you use a user account without an appropriate privilege to select LDAP and execute the Delete button it results in a privilege error but the configuration information which has been displayed will be cleared and seems as if deleted None available at this time Set the correct user name or execute the Cancel button to close the pop up screen None available at this time To specify a user name of 20 characters or more use the adduser 8 command Since 0 is an invalid value in the LDAP Search Timeout do not fail to set a value other than 0 None available at this time The maximum 2147483647 seconds will be set to the LDAP Search Timeout The configuration is not deleted To show the configuration information again select LDAP from the Menu 20 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 TABLE 5 XCP Issues and Workarounds Continued ID Description Workaround RTIF1 When you use a user account which is not the 070914 019 user account when you performed the LDAP configuration and execute the showldap 8 command with the c option to display the LDAP configuration Permission denied occurs And on the XSCF Web when you display the LDAP c
25. es d command where 0 is the domain_id XSCF gt showdevices d 0 Memory board perm base domain target deleted remaining DID XSB mem MB mem MB address mem MB XSB mem MB mem MB 00 00 0 8192 0 0x0000000000000000 24576 00 00 2 8192 1674 0x000003c000000000 24576 00 00 3 8192 0 0x0000034000000000 24576 The entry for column 4 perm mem MB indicates the presence of permanent memory if the value is non zero The example shows permanent memory on 00 2 with 1674 MB If the board includes permanent memory when you execute the deleteboard command or the moveboard command the following notice appears System may be temporarily suspended proceed y n Preparing to Upgrade to XCP 1050 1 Delete any accounts named admin Use the showuser lu command to list all XSCF accounts Any accounts named admin must be deleted prior to upgrading to XCP 1050 This account name is reserved in XCP 1050 and higher Use the deleteuser command to delete the account SPARC Enterprise M4000 M5000 Servers Product Notes 31 Upgrading to XCP 1050 Note By upgrading to XCP 1050 XSCFU_B 1 will start working When your system is using RCI network XSCFU_B 1 needs proper configuration of cabling or termination to setup RCI network properly For further information please contact to your service provider Note Do not access the XSCF units via the Takeover IP address Note LAN connections are disconnec
26. es droits de propri t intellectuelle relatifs aux produits et technologies d crits dans ce document De m me ces produits technologies et ce document sont prot g s par des lois sur le copyright des brevets d autres lois sur la propri t intellectuelle et des trait s internationaux Les droits de propri t intellectuelle de Sun Microsystems Inc et Fujitsu Limited concernant ces produits ces technologies et ce document comprennent sans que cette liste soit exhaustive un ou plusieurs des brevets d pos s aux Etats Unis et indiqu s l adresse http www sun com patents de m me qu un ou plusieurs brevets ou applications brevet es suppl mentaires aux tats Unis et dans d autres pays Ce document le produit et les technologies aff rents sont exclusivement distribu s avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit de ces technologies ou de ce document ne peut tre reproduite sous quelque forme que ce soit par quelque moyen que ce soit sans l autorisation crite pr alable de Fujitsu Limited et de Sun Microsystems Inc et de leurs ventuels bailleurs de licence Ce document bien qu il vous ait t fourni ne vous conf re aucun droit et aucune licence expresses ou tacites concernant le produit ou la technologie auxquels il se rapporte Par ailleurs il ne contient ni ne repr sente aucun engagement de quelque type que ce soit de la part de
27. g the I O system The amount of I O set maxfastscan 0x2000 required can be generated through a number of ways eg memory shortage heavy use of tmp etc 6520990 Domain may cause a panic when To mask this error add the following entry to deleteboard 8 command for kernel board the etc system file by using Dynamic Reconfiguration DR set drmach fmem timeout 30 This bug has been fixed in Solaris 10 8 07 6522017 DR and ZFS may not be used in the same Reduce the amount of kernel memory that ZFS domain can allocate by setting the zfs_arc_max parameter in the etc system file The following example sets the maximum size to 512 Mbytes set zfs arc max 0x20000000 6522433 After the CPU hardware error occurred the Check system status on XSCF fmdump 1M command on the domain may display an incorrect faulty component 26 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 TABLE 6 Specific Issues and Workarounds Concerning Solaris Continued CR ID Description Workaround 6527811 showhardconf 8 on XSCF can not display No workaround is available at this time PCI card information that is installed in In case of each PCI card in the External I O External I O Expansion Unit if the External Expansion Unit is configured using PCI I O Expansion Unit is configured using PCI hotplug the PCI card information is displayed hotplug correctly 6529714 Warning messages occur while trying to No workaround avai
28. ill be observed on the console with the following cards X4447A Z PCI e Quad port Gigabit Ethernet Adapter UTP e X1027A Z1 PCI e Dual 10 Gigabit Ethernet Fiber XFP Low profile Adapter After a successful CPU DR deleteboard operation the system panics when the following network interfaces are in use X4447A Z PCI e Quad port Gigabit Ethernet Adapter UTP e X1027A Z1 PCI e Dual 10 Gigabit Ethernet Fiber XFP Low profile Adapter The DR addboard command might cause a system hang if you are adding a Sun StorageTek Enterprise Class 4Gb Dual Port Fibre Channel PCI E HBA card SGXPCIE2FC QF4 at the same time that an SAP process is attempting to access storage devices attached to this card The chance of a system hang is increased if the following cards are used for heavy network traffic X4447A Z PCI e Quad port Gigabit Ethernet Adapter UTP e X1027A Z1 PCI e Dual 10 Gigabit Ethernet Fiber XFP Low profile Adapter These messages can be safely ignored Add the following line to etc system and reboot the system set ip ip_soft_rings_cnt 0 There is no workaround Check for the availability of a patch for this defect 30 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 Identifying Permanent Memory in a Target Board 1 Log in to XSCE 2 Execute the following command XSCF gt showdevices d domain_id The following example shows a display of the showdevic
29. install the Solaris using either of these cards Instead use other network devices such as the onboard Gigabit Ethernet or another network device 6485555 On the SPARC Enterprise M4000 M5000 None available at this time servers On board Gigabit Ethernet NVRAM This bug has been fixed in Solaris 10 8 07 corruption could occur due to a race condition The window of opportunity for this race condition is very small 6495303 The use of a PCIe Dual Port Ultra320 SCSI Do not use this card in IOU Slot 1 on a SPARC controller card SG X PCIE2SCSIU3202 in IOU Slot 1 on a SPARC Enterprise M4000 M5000 server may result in a system panic Enterprise M4000 M5000 server This bug has been fixed in Solaris 10 8 07 SPARC Enterprise M4000 M5000 Servers Product Notes 23 TABLE 6 Specific Issues and Workarounds Concerning Solaris Continued CR ID Description Workaround 6496337 The cpumem diagnosis module may fail to If problem occurred implement the following load after uncorrectable error UE panic workaround Systems will function correctly but events 1 Remove the following file a o diagnosed by ka rm var fm fmd ckpt cpumem ne t is module will require manua diagosis epumem diagn sis osis KBA 2 Restart fmd service Example svcadm restart fmd SUNW MSG ID FMD 8000 2K TYPE Defect VER 1 SEVERITY Minor az EVENT TIME Thu Feb 15 15 46 57 gst T avoid this problem in advance 3007 add rm
30. it Ethernet Adapter There is no workaround UTP card X4447A Z might panic during a This bug has been fixed in 125670 01 reboot 6539909 Do not use the following I O cards for network When running Solaris 10 11 06 use an access when you are using the boot net install alternate type of network card or onboard command to install the Solaris network device to install the Solaris OS via the OS network X4447A Z X4447A Z PCIe Quad port Gigabit Ethernet Adapter UTP This defect does not exist in Solaris 10 8 07 e X1027A Z X1027A Z PCIe Dual 10 Gigabit Ethernet Fiber XFP 6542632 Memory leak in PCIe module if driver attach There is no workaround fails This bug has been fixed in Solaris 10 8 07 28 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 TABLE 6 Specific Issues and Workarounds Concerning Solaris Continued CR ID Description Workaround 6545685 If the following message displayed on the OS Add the following to etc system and then console memory degradation or XSB reboot the domain deconfiguration may occur in the subsequent set mc opl mc max rewrite loop reboot 10000 E E e Example mc opl WARNING mc opl rewrite timeout on LSBO BO 6546188 The system panics when running hotplug There is no workaround Check for the cfgadm and DR operations addboard and availability of a patch for this defect deleteboard on the following cards e X4447A Z PCI e Quad port Gigabit Ethernet A
31. iving screen doesn t show the status information RTIF1 On the XSCF Web when you select POP or None available at this time 070914 008 SMTP auth on the SMTP screen to enter Password the input value doesn t appear as nan RTIF1 On the XSCF Web when selected POP or None available at this time 070914 009 SMTP auth on the SMTP screen the setting can be done while the input field remains blank And despite the setting done the past setting data appears RTIF1 On the XSCF Web on the SNMPv3 Security When you set the SNMP User with 16 digits or 070914 010 Settings screen when you select Add User or more use the showsnmpusm 8 command Copy User of the SNMP User Based Security Model USM the Create or Copy User screen appears as a pop up On this screen when you set the SNMP User with 16 digits or more it will be registered correctly but the web browser screen displays up to 15 digits RTIF1 On the XSCF Web on the SNMPv3 Security Do not fail to set Confirm Password which is a 070914 011 Settings screen when you select Change field must be entered Password of the SNMP User Based Security Model USM the Change Password screen appears as a pop up On this screen despite the Confirm Password is a field which must be entered it is not displayed with the note Indicates require field SPARC Enterprise M4000 M5000 Servers Product Notes 19 TABLE 5 XCP Issues and Workarounds Continued ID Description Workaround
32. lable at this time configure more than four X4447A Z or X1027A Z1 cards into one I O Boat 6530178 DR addboard 8 command can hang Once There is no workaround problem is observed further DR operations are This bug has been fixed in Solaris 10 8 07 blocked Recovery requires reboot of the domain 6530288 Ap_Id format may not be shown correctly by None available at this time cfgadm 1M command This bug has been fixed in Solaris 10 8 07 6530753 Some of the PCI slots in the External I O Use one of the following operations to display Expansion Unit PCI slots are not displayed all of the PCI slots during a normal boot operation boot r at open boot prompt e devfsadm C at Solaris prompt cfgadm twice at Solaris prompt 6531036 The error message network There is no workaround initialization failed appears repeatedly after a boot net installation 6531668 System hangs when executing parallel hot No workaround available at this time plug operation with SP DR in suspend phase 6532215 volfs or dscp service may fail when domain is Restart the service if the failure is observed To booted avoid the problem issue the following commands svc platform sun4u dscp default Method lib svc method svc dscp svccfg s dscp setprop start failed with exit status 95 start timeout seconds count 300 svccfg s volfs setprop svc system filesystem volfs defaul Start timeout_seconds count 300 t Method or service exit timed svcadm refresh dsc
33. n 1050 September 2007 Known Issues This section describes known issues in this release General Functionality Issues and Limitations Domains using the ZFS file system can not use Dynamic Reconfiguration SPARC Enterprise M4000 M5000 servers are cold service machines Hot swapping of the CPU Memory board unit CMU I O Unit IOU or any eXtended System Control Facility XSCF unit is not supported For this XCP release the XSCF web browser interface also known as the browser user interface BUI does not support the COD and External I O Expansion Unit Manager feature The XSCF web browser interface also known as the browser user interface BUT supports the following new functions in this release u Domain system operation function u Function concerning the XSCF firmware configuration u Log data reference u Component configuration data display The setupplatform 8 command is not supported in this release When using XSCF as the NTP server of the domain configure it so as not to block the ICMP protocol of the DNS server and the NTP server which the XSCF refers to When you use the external power control interface EPC of the external power controller the following notification signals are not supported u the OS panic or the server hardware error signal CPUN RTNU u the server hardware error signal power fail temperature error and fan error ALARM Issues and Limitations Fixed in Solaris 10 8 07 Dyn
34. ocumentation set Solaris documentation is available at http www sun com documentation viii SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 Fujitsu Welcomes Your Comments If you have any comments or requests regarding this manual or if you find any unclear statements in the manual please state your points specifically and forward it to a sales representative or a certified service engineer Please include the title and part number of your document with your feedback Preface ix x SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 SPARC Enterprise M4000 M5000 Servers Product Notes These product notes contain late breaking information about the SPARC Enterprise M4000 M5000 server hardware software or documentation that became known after the documentation set was published Supported Versions of Firmware and Software Patch Information Known Issues Notes for XCP 1050 Notes for XSCF Web Hardware Installation and Service Issues Hardware Documentation Updates Software Issues Software Documentation Updates Supported Versions of Firmware and Software The following firmware and software versions are supported in this release XSCF Control Package XCP 1050 or later Note When the XCP version preinstalled in your server is under XCP 1050 you must upgrade to XSCF Control Package XCP 1050 or later Use the web br
35. olaris Issues and Workarounds TABLE 6 lists known issues and possible workarounds Specific Issues and Workarounds Concerning Solaris CR ID Description Workaround 6348554 6416224 6440061 6441349 6459540 Using the cfgadm c disconnect command on the following cards might hang the command during i_mdi_pi_offline e SG XPCIE2FC QF4 Sun StorageTek Enterprise Class 4Gb Dual Port Fibre Channel PCI E HBA e SG XPCIE1FC QF4 Sun StorageTek Enterprise Class 4Gb Single Port Fibre Channel PCI E HBA SG XPCI2FC QF4 Sun StorageTek Enterprise Class 4Gb Dual Port Fibre Channel PCI X HBA e SG XPCIIFC QF4 Sun StorageTek Enterprise Class 4Gb Single Port Fibre Channel PCI X HBA System performance can degrade using a single NIC card with more than 5 000 connections The domain console may display this message ipsec_check_inbound_policy Policy Failure for the incoming packet not secure The system may hang if there is an I O error in the system The DAT72 internal tape drive on SPARC Enterprise M4000 M5000 may time out during tape operations There is no workaround Check for the availability of a patch for this defect Use multiple NIC cards to split network connections This bug has been fixed in Solaris 10 8 07 This message can be safely ignored None available at this time This bug has been fixed in Solaris 10 8 07 Add the following definition to kernel drv st conf tape config list
36. onfiguration the pop up screen displays no data RTIF1 On the User Account setting page on the User 070914 020 Manager screen after the password change resulted in Change Password Error when you click on the REFRESH button there appears the error message No user The request is aborted RTIF1 During the Open BootPROM process when 070914 021 you power off the domain the error log of Domain hang up detected level3 may be registered RTIF1 When you specify the domain ID or XSB 070914 023 number which are not supported on the machine there appears the parameter error message RTIF1 When you display the physical tree on the 070914 024 XSCF Web the warning mark is displayed on the link card for External I O expansion unit RTIF1 The XSCFU cannot act as a reliable NTP source 070914 026 for domains RTIF1 On the Domain Configuration screen when 070915 001 you newly define the Domain Component List the parameter error may be displayed Use the user account which used when you performed the LDAP configuration To change the password select User Manager on the Menu again This error log can be safely ignored To specify the available domain ID or XSB number on the machine None available at this time All domains should be configured to use a NTP source other than the XSCFU When you define the Domain Component List use CLI SPARC Enterprise M4000 M5000 Servers Product Notes 21 TABLE 6 S
37. onfiguration screen when you execute Detail it is displayed as if the CPUM and the memory of MBU are all mounted on the PSB 0 side And in the detail display of PSB 0 memory is displayed as 22 24 While using FireFox2 in the Configuration policy setting on the Domain Configuration screen when you specify a domain which is in operation an error display pop up appears When you click on the Back button on this error display pop up and click on the Cancel button on the inquiry screen to re display the data the system remains in the error message screen When the snapshot CLI attempts to write to a USB stick that has write protect set results in an I O error None available at this time Ignore the pop up and close the screen When you use the tab browser do not perform multiple log in to the same host From the Menu select the original configuration page again None available at this time None available at this time From the Menu select the Domain Configuration page again Do not attempt to use write protected USB devices for collecting snapshot SPARC Enterprise M4000 M5000 Servers Product Notes 17 TABLE5 XCP Issues and Workarounds Continued ID Description Workaround RTIF1 An incorrect domain state is reported After There is no workaround This is expected 070904 003 the command sendbreak to domain is issued behavior of the sendbreak operation showdomainstatus continues to show the state as
38. ou la technologie fourni e SAUF MENTION CONTRAIRE EXPRESSEMENT STIPUL E DANS CE CONTRAT FUJITSU LIMITED SUN MICROSYSTEMS INC ET LES SOCI T S AFFILI ES REJETTENT TOUTE REPR SENTATION OU TOUTE GARANTIE QUELLE QU EN SOIT LA NATURE EXPRESSE OU IMPLICITE CONCERNANT CE PRODUIT CETTE TECHNOLOGIE OU CE DOCUMENT LESQUELS SONT FOURNIS EN L TAT EN OUTRE TOUTES LES CONDITIONS REPR SENTATIONS ET GARANTIES EXPRESSES OU TACITES Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALIT MARCHANDE L APTITUDE A UNE UTILISATION PARTICULI RE OU L ABSENCE DE CONTREFA ON SONT EXCLUES DANS LA MESURE AUTORIS E PAR LA LOI APPLICABLE Sauf mention contraire express ment stipul e dans ce contrat dans la mesure autoris e par la loi applicable en aucun cas Fujitsu Limited Sun Microsystems Inc ou l une de leurs filiales ne sauraient tre tenues responsables envers une quelconque partie tierce sous quelque th orie juridique que ce soit de tout manque gagner ou de perte de profit de probl mes d utilisation ou de perte de donn es ou d interruptions d activit s ou de tout dommage indirect sp cial secondaire ou cons cutif m me si ces entit s ont t pr alablement inform es d une telle ventualit LA DOCUMENTATION EST FOURNIE EN L ETAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT
39. owser interface also known as the browser user interface BUI to import XCP firmware and then execute the flashupdate command to upgrade the XCP firmware with the XSCF Shell Caution CR ID 6534471 Improper handling of large page in kernel memory may cause random panics Implement the workaround for CR ID 6534471 or check for the availability of a patch and install it immediately This bug has been fixed by 125100 06 and Solaris 10 8 07 m The first version of the Solaris Operating System OS to support these servers is the Solaris 10 11 06 OS m This XCP release supports the Capacity On Demand COD feature Note It is required that all SPARC Enterprise M4000 M5000 servers be upgraded to XCP 1050 in order to support adding future COD Right To Use RTU licenses Contact your local Service Representative for assistance Patch Information This section lists mandatory patches for the SPARC Enterprise M4000 M5000 servers These patches are not required for servers running Solaris 10 8 07 OS 118833 36 Install 118833 36 before 125100 04 125100 04 or later 120068 03 or later 123839 07 or later 125424 01 or later u u u u u m 125075 01 or later Note See Software Resources on page vii for information on how to find the latest patches Installation information and README files are included in the patch download 2 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Versio
40. p out Killing contract 59 svcadm refresh volfs 6534471 Domain may panic Add the following line to etc system and reboot the domain set heaplp use_stlb 0 This bug has been fixed in 125100 06 and Solaris 10 8 07 SPARC Enterprise M4000 M5000 Servers Product Notes 27 TABLE 6 Specific Issues and Workarounds Concerning Solaris Continued CR ID Description Workaround 6535564 PCI hot plug to PCI slot 0 1 or External IO There is no workaround Use DR instead of Expansion Unit may fail on XSB added by DR PCI hot plug if need to add or remove PCI card on the XSB This bug has been fixed in Solaris 10 8 07 6536564 showlogs 8 and showstatus 8 command To avoid this problem issue the following on XSCF might report wrong I O component commands on the domain due to wrong diagnosis by Solaris Fault management Architecture when faults in I O cd usr platform SUNW SPARC devices occur Enterprise lib fm topo plugins mv ioboard so ioboard so orig svcadm restart fmd If the following messages are displayed on the domain contact a sales representative or a certified service engineer Example SUNW MSG ID SUNOS 8000 1L TYPE Defect VER 1 SEVERITY Minor EVENT TIME Sun May 6 18 22 24 PDT 2007 PLATFORM SUNW SPARC Enterprise CSN BE80601007 HOSTNAME sparc This bug has been fixed in 125369 05 6537511 Bluetooth partner is hung during security tests Restart application server execution 6539084 Sun PCIe Quad port Gigab
41. press or implied with respect to the product or technology to which it pertains and this document does not contain or represent any commitment of any kind on the part of Fujitsu Limited or Sun Microsystems Inc or any affiliate of either of them This document and the product and technology described in this document may incorporate third party intellectual property copyrighted by and or licensed from suppliers to Fujitsu Limited and or Sun Microsystems Inc including software and font technology Per the terms of the GPL or LGPL a copy of the source code governed by the GPL or LGPL as applicable is available upon request by the End User Please contact Fujitsu Limited or Jan Microsystems Inc This distribution may include materials developed by third parties Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Java Netra Solaris Sun Ray Answerbook2 docs sun com OpenBoot and Sun Fire are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu Limited All SPARC trademarks are used under license and are registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are b
42. reboot example if the browser window is closed the XSCF Unit then use the flashupdate during import the flashupdate command command again to clear the internal error might later report an internal error CR ID 6537996 is similar RTIF1 Using the rebootxscf 8 command may Ignore this event 070418 023 result in a process down error and possibly an FMA event with MSG ID SCF 8005 NE SPARC Enterprise M4000 M5000 Servers Product Notes 15 TABLE 5 XCP Issues and Workarounds Continued ID Description Workaround RTIF1 showaudit all shows a long list of defaults Update the database with the following 070418 025 in the policy section after the database is setaudit a opl enable cleared setaudit a opl default RTIF1 While XSCF is running watchdog timeout Check that XSCF is started If not started use 070528 002 may occur and XSCF may reboot RTIF1 When connected to telnet the login or the 070802 001 password prompt doesn t appear RTIF1 Using the XSCF Web when you selected SSH 070823 001 on the snapshot screen the maximum number of character input for Host Directory ID and Password doesn t correspond to the maximum number of character input on the XSCF Shell RTIF1 When you display the Logical tree on the 070823 002 XSCF Web there may be multiple displays of the same domain depending on the domain configuration RTIF1 When you display the Logical tree on the 070823 003 XSCF Web the hardware configura
43. shows the memory board memory slot locations FIGURE1 Memory Board DIMM Slot Numbering Location Number Component 1 MEM 2A Memory Slot Group A MEM 2B Memory Slot Group B MEM 3A Memory Slot Group A MEM 3B Memory Slot Group B MEM 1B Memory Slot Group B MEM 1A Memory Slot Group A MEM 0B Memory Slot Group B aN O oO Fe w N MEM 0A Memory Slot Group A You can mount up to 4 memory boards on the SPARC Enterprise M4000 server and up to 8 memory boards on the SPARC Enterprise M5000 server The DIMMs on the memory board are grouped into group A and group B SPARC Enterprise M4000 M5000 Servers Product Notes 13 Here are the DIMM mount conditions m In each group 4 DIMMs are mounted in a unit m The capacity of the DIMMs in group A must be equal to or larger than the capacity of the DIMMs in group B You need not necessarily mount DIMMs in group B m In each of the groups mount the DIMM of same capacity and of same rank The DIMMs of different capacity can t be mixed in a group To replace with the DIMMs of different capacity or different rank you need to follow the above conditions on every memory board in the same CMU 14 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 Software Issues This section describes software specific issues and workarounds XCP Issues and Workarounds TABLE 5 lists known XCP issues and possible workarounds
44. t les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc SPARC64 est une marques d pos e de SPARC International Inc utilis e sous le permis par Fujitsu Microelectronics Inc et Fujitsu Limited L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconna t les efforts de pionniers de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci s de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun Droits du gouvernement am ricain logiciel commercial Les utilisateurs du gouvernement am ricain sont soumis aux contrats de licence standard de Sun Microsystems Inc et de Fujitsu Limited ainsi qu aux clauses applicables stipul es dans le FAR et ses suppl ments Avis de non responsabilit les seules garanties octroy es par Fujitsu Limited Sun Microsystems Inc ou toute soci t affili e de l une ou l autre entit en rapport avec ce document ou tout produit ou toute technologie d crit e dans les pr sentes correspondent aux garanties express ment stipul es dans le contrat de licence r gissant le produit
45. t the current and reserve banks are both updated If both banks indicate XCP revision 1050 proceed to the next step XSCF gt flashupdate c update m xcp s 1050 Specify the XCP version to be updated In this examples it s 1050 Confirm completion of the update XSCF gt showlogs event Confirm no abnormality happens while updating XCSF_B 0 Confirm that both the current and reserve banks of XSCFU 0 display the updated XCP versions XSCF gt version c xcp XSCF O Active XCPO Reserve 1050 XCP1 Current 1050 XSCFH1 Standby XCPO Reserve 0000 XCP1 Current 0000 If the Current and Reserve banks on XSCF40 do not indicate XCP revision 1050 contact your authorized service representative Turn off all of the server s mainline switches for 30 seconds After 30 seconds turn the mainline switches back on SPARC Enterprise M4000 M5000 Servers Product Notes 33 13 Wait until XSCF firmware reaches the ready state This can be confirmed when the READY LEDs of XSCF_B 0 and XSCF_B 1 remain lit 14 Log in on to XSCFU 0 using a serial connection or LAN connection 15 Confirm no abnormality occurred by using showlogs error v and showstatus commands XSCF gt showlogs error v XSCF gt showstatus If you encounter any hardware abnormality of the XSCF contact your authorized service representative 16 Confirm and update the imported XCP image again XSCF
46. ted when the XSCF resets It is recommended to use the XSCF serial connection to simplify the XCP upgrade procedure 1 Log in to the XSCF 0 on an account with platform administrative privileges 2 Verify that there are no faulted or deconfigured components by using the showstatus command XSCF gt showstatus The showstatus prompt will return if there are no failures found in the System Initialization If anything is listed contact your authorized maintenance representative before proceeding Note Take information with using BUI or snapshot 8 command This will be help in case any problem occurred in this procedure 3 Power off all domains XSCF gt poweroff a 4 Confirm that all domains are stopped XSCF gt showlogs power 5 Move the key position on the operator panel from Locked to Service 6 Collect an XSCF snapshot to archive system status prior to upgrade 32 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007 7 Upload the XCP 1050 upgrade image by using the command line getflashimage XSCF gt getflashimage http server domain com XCP1050 images DCXCP1050 tar gz 10 11 12 The BUI on XSCFU 0 can also be used to upload the XCP 1050 upgrade image Update the firmware by using the flashupdate 8 command Caution Flashupdate will update one bank reset the XSCF and commence update of the second bank Verify tha
47. tem set pcie pcie aer ce mask 0x31cl This bug has been fixed in Solaris 10 8 07 6511374 Unexpected error messages may be displayed This message can be safely ignored on console after changing the system configuration Example WARNING Translation error source LSB0 B0 0 PA 3c000000000 target LSB0 B0 20000000 SPARC Enterprise M4000 M5000 Servers Product Notes 25 TABLE 6 Specific Issues and Workarounds Concerning Solaris Continued CR ID Description Workaround 6515648 Replumb Failed error appears when Once the DR operation is complete it can be dr 0 SB1 memory fails plumbed up manually Example steps to re plumb the interface manually ifconfig interface plumb xxx XXXx XXX XXX netmask broadcast up ifconfig interface group group name ifconfig interface addif xxx xxx xxx xxx failover deprecated up This workaround assumes that the etc hostname interface file is correctly configured for the IPMP group and does not need any modification The IP addresses used in the example above should match what was previously used and what matches the etc hostname lt interface gt file 6516135 Ap_Id format and devices may not be shown Use the following operations to display all of correctly by cfgadm 1M the PCI slots 1 devfsadm at Solaris prompt 2 cfgadm 6519290 Large amounts of I O on swap devices can Set the following to etc system and then cause the system to appear hung by over reboot the domain wellin
48. tion of CPU or memory which assigned to the domain appears differently from the actual domain configuration RTIF1 When remote power control mode of 070824 001 interlocking mechanism for power supply to domain is enabled after XSCF Unit is replaced the interlocking for power supply by RCI cannot work RTIF1 On the XSCF Web when you select Domain 070824 002 Mode Configuration to perform various settings the pop up screen may not appear but Undefined may be displayed on the screen RTIF1 On the XSCF Web while the XCP import is in 070824 003 process from the Firmware Update screen when you execute the REFRESH button the pop up of Uploading Now disappears and the XCP import terminates abnormally the rebootxscf 8 command to restart XSCF or stop all the domains and then execute the system power off on AC OFF ON Disconnect the telnet session and try again To specify the value which exceeds the maximum number of character input for the XSCF Web use XSCF Shell On the Menu select System Board Configuration and refer to the domain configuration from XSB Status All Or use the showboards 8 command to refer to the domain configuration On the Menu select Device Status to refer to the domain hardware configuration Or use the showdevices 8 command to refer to the domain hardware configuration After XSCF Unit is replaced configures the RCI again and sets the remote power control mode Select Domain
49. will be deleted accordingly Note The cable management arm of the SPARC Enterprise M4000 server might obstruct access to the PCI cassettes Do not force the arm out of the way of the cassettes because it will become permanently bent Pull the quick release button and disconnect the slide end of the arm Once disconnected the arm can be safely held out of the way when removing the cassettes Instead the following caution will be added Caution When removing cables such as LAN cable if your finger can t reach the latch lock of the connector press the latch with a flathead screwdriver to remove the cable Forcing your finger into the clearance can cause damage to the PCI card 8 1 3 Installing the PCI Cassette See Installing the PCI Cassette on page 12 for the changes Cold Replacement This step includes turning the keyswitch to the Service position verifying the state of the LEDs and disconnecting power cables should be substituted with the following description This step includes turning the keyswitch to the Service position verifying that the Power LED is turned off and disconnecting power cables SPARC Enterprise M4000 M5000 Servers Product Notes 9 TABLE 2 Documentation Updates Continued Title Page Number Update SPARC Enterprise 9 1 CHAPTER 9 XSCF Unit Replacement M4000 M5000 Servers 15 1 CHAPTER 15 Operator Panel Replacement Service Manual SPARC Enterprise 11 7 M4000 M
50. wise specified also apply to the man pages which XSCF provides And they supersede the information on the man pages TABLE 7 lists known documentation updates TABLE7 Documentation Updates Title Page Number Update All SPARC Enterprise M4000 M5000 servers documentation SPARC Enterprise switchsc 8 M4000 M5000 M8000 manpage M9000 Servers XSCF Reference Manual All DVD references are now referred to as CD RW DVD RW The switchsc 8 command now supports the n q y options As a result of this support the SYNOPSIS is changed as follows switchscf q y n t Active Standby f switchscf h Each meaning of new options is as follows n Automatically answers n no to all prompts q Suppresses all messages to stdout including prompts y Automatically answers y yes to all prompts SPARC Enterprise M4000 M5000 Servers Product Notes 37 38 SPARC Enterprise M4000 M5000 Servers Product Notes for XCP Version 1050 September 2007
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