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TP-Link TD-W8960N V5 Quick Installation Guide

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1. There is a device connected to this LAN scene port Flash The modem router is sending or receiving data over this LAN port Copyright 2013 TP LINK Technologies Co Ltd All rights reserved If you are unable to access tplinkmodem net ote please refer to T3 in Troubleshooting Computer 7106504466 REV5 1 0 Web based Quick Setup Wizard For Mac OS Linux Windows users who are unable to run the Resource CD E Click Quick Setup in the left menu the next screen will appear Choose the WAN Type for Internet access and then click Next Quick Setup WAN Configurations Please choose the Wan type for Internet access Choose WAN Type ADSL WAN For ADSL Telephone line RJ11 Service Ethernet WAN For Ethernet RJ45 Service Enable IPv6 for this service Skip WAN Next If you are unwilling to configure WAN Service now WS you can click the Skip WAN button Then you can configure WAN service referring to the Layer2 Interface in the User Guide later Troubleshootin T1 What can I do if forget my password 1 For default wireless password Please refer to the Wireless Password PIN labeled on the bottom of the modem router 2 Forthe web management page password Reset the modem router first and then use the default user name and password
2. Wireless Network Key Please confirm all parameters then click Confirm to make your settings take effect For the advanced configurations please log on to www tp link com gt select your region gt search for the product gt User Guide can be Note found under the Download tab on the product page Check your cables and make sure they are all plugged in securely including the telephone line Ethernet cables and power adapter Check to see if you can log on to the web management page of the modem router The default address of the web management page is tplinkmodem net If you can try the following steps If you are unable to access the web management page please refer to T3 and then try to access the Internet again after following those steps Consult your ISP and make sure all the VPI VCI Connection Type account username and password are correct If they are not please repleace them with the correct settings and try again If you still cannot access the Internet please restore your modem router to its factory default settings and reconfigure your modem router following the instructions in this QIG Please feel free to contact our Technical Support if the problem still exists For more details about Troubleshooting and Technical Support contact information please log on to our Technical Support website http www tp link com en support lic Fa Technical Support E For more troubleshooting
3. if cannot access the Internet 1 2 3 5 Note If Ethernet WAN is choosen please select WAN Link Type provided by your ISP and enter the related parameters then click Next Here we use PPPoE as an example Quick Setup WAN Configurations 5 The WLAN function is enabled by default You can rename your wireless network name and create your own password in this page The default wireless name is TP LINK_XXXXXX and the default wireless password the same as the PIN code is printed on the bottom label Ethernet WAN Port LAN4AYAN WAN Link Type PPPoE PPP over Ethernet PPP Username PPP Password PPPoE Service Name optional MTU bytes optional Record your PPPoE information here Usename Password Click Next to continue Quick Setup Wireless Configurations Enable Wireless You can configure SSID and your WLAN Authentication type Wireless Network Name TP LINK_010001 Also called SSID In order to protect your network from hackers and unauthorized users itis highly recommended you choose one of the following wireless network security settings Network Authentication WPA2 Personal best recommended v Wireless Network Key seeseee jso called WPA Pre Shared Key You can enter ASCII characters between 8 and 63 characters or 8 to 64 Hexadecimal characters Skip Wi Fi l Record your wireless information here Wireless Network Name SSID
4. Link Type provided by your ISP Record your PPPoE information here Username Password In the Configure IPv4 box under TCP IP select Using DHCP Click Apply to save the settings For Windows 7 Click Start gt Control Panel gt Network and Internet gt View network status gt Change adapter settings Right click Wireless Network Connection or Local Area Connection and then click Properties Select Internet Protocol Version 4 TCP IPv4 and then click Properties Select Obtain an IP address automatically and Obtain DNS server address automatically Then click OK For Windows XP Click Start gt Control Panel gt Network and Internet Connections gt Network Connections Right click Wireless Network Connection or Local Area Connection and then click Properties Select Internet Protocol TCP IP and then click Properties Select Obtain an IP address automatically and Obtain DNS server address automatically Then click OK For Windows 8 Move your mouse to the lower right corner and click the Search icon in the Popups Go to Apps type Control Panel in the search box and press Enter Go to Control Panel gt View network status and tasks gt Change adapter settings Right click Ethernet select Properties Then double click Internet Protocol Version 4 TCP IPv4 Select Obtain an IP address automatically and Obtain DNS server address automatically Then click OK T4 What can do
5. TP LINK Package Contents CD Setup Wizard Forwindows users only The Reliable Choice F Insert the TP LINK Resource CD into the CD ROM drive E3 Then a flash video will pop up and show you how to connect your devices When you finish the hardware connection click to continue lt gt Quick Installation Guide TD W8960N Resource CD 300Mbps Wireless N ADSL2 Modem Router C MS ZS os O la REPLAY VY Ethernet Cable ADSL Splitter Phone Cable x 2 The Easy Setup Assistant will start Please check to see if the 2 Select TD W8960N and dick Start Setup LEDs especially the ADSL LED of your modem router display Please select your preferred setup wizard TRUNK normally as the chart describes Then click NEXT and follow the CD Setup Wizard TP LINK _ Lp Setup Wizard step by step instruction until you complete the configuration gt The Reliable Choice Wireless ADSL2 Modem Siis For Windows users only TP LINK Easy Setup Assistant Choose your langpangas The Reliable Choice Wireless ADSL2 Modem Router Web based Quick Setup Wizard 5 i o e For Mac OS Linux Windows users who are Giant De Dees e Confirm Settings unable to run the Resource CD Necessary Infor ation For a smoother setup we suggest that you consult your ISP first paces CAA hore leah and ask for the following information This information will be required during the configuration stage MODEL NO TD W8960N
6. admin admin T2 How can restore my modem router s configuration to its factory default settings Once the modem router is reset the current settings will be lost and you will need to reconfigure the modem router We strongly suggest you back up the current settings before resetting the modem router With the modem router powered on use a pin to press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it LAN4 WAN LAN3 LAN2 LAN1 T3 What can do if cannot access tplinkmodem net For Mac OS X e Click the Apple icon on the upper left corner of the screen e Goto System Preferences gt Network e Select Airport on the left menu bar and then click Advanced for wireless configuration or select Ethernet for wired configuration 4 If ADSL WAN is choosen please select your Country and ISP from the drop down list Select WAN Link Type provided by your ISP and enter the related parameters and then click Next Here we use PPPoE as an example Quick Setup WAN Configurations Country Other ISP Other VPIVCI 8 135 0 255 32 65535 Encapsulation Mode LLC SNAP BRIDGING optional WAN Link Type PPPoE PPP over Ethernet PPP Username PPP Password PPPoE Service Name optional MTU bytes optional Skip Wan If your country or ISP is not listed please select Other Nas Then you can manually enter the VPI VCI values and select WAN
7. f VPI VCI l Connection Type ____ A For the advanced configurations please refer to the User Guide on the Resource CD provided You can also log on to www tp link com gt Encapsulation Type Optional wA select your region gt search for the product gt User Guide can be found under the Download tab on the product page Web based Quick Setup Wizard For Mac OS Linux Windows users who are unable to run the Resource CD m Hardware connection Step 1 Connect your devices step by step following the figure 2 Open your browser and type http tplinkmodem net in Step 2 Power on all your devices and then check the LEDs the address field Then use the default user name admin especially the ADSL LED and password admin to log in u fa x Wall Socket Phone Cable ANI PHONE MODEM E gt z SA i x Oeae r 2 Ona ES am aa aq Cate g ash K m me n E SET ADSL LAN4 WAN LAN3 LAN2 LANI WiFi WPS ON OFF POWER 1 hrg un Phone Cable Ethernet Cable A n Name Status Indication E e Search ee Favorites Sddress http tplinkmodem net a C W Power The modem router is powered on ADSL line is synchronized and ready CD ADSL to use Splitter TP LINK ADSL negotiation is in progress GED oao ON Wirless is enabled admin
8. help goto http www tp link com en support faq E To download the latest Firmware Driver Utility and User Guide go to http www tp link com en support download E For all other technical support please contact us by using the following details Global Tel 86 755 2650 4400 Fee Depending on rate of different carriers IDD E mail support tp link com Service time 24hrs 7 days a week USA Canada Toll Free 1 866 225 8139 E mail support usa tp link com USA support ca tp link com Canada Service time 24hrs 7days a week Tel 44 0 845 147 0017 Fee Landline 1p 10 5p min depending on the time of day Mobile 15p 40p min depending on your mobile network E mail support uk tp link com Service time 24hrs 7days a week Turkey Tel 0850 7244 488 Turkish Service Fee Depending on rate of different carriers E mail support tr tp link com Service time 09 00 to 21 00 7days a week Brazil Toll Free 0800 608 9799 Portuguese Service E mail suporte br tp link com Service time Monday to Friday 09 00 to 20 00 Saturday 09 00 to 15 00 Italy Tel 39 023 051 9020 Fee Depending on rate of different carriers E mail support it tp link com Service time Monday to Friday 09 00 to 13 00 14 00 to 18 00 Indonesia Tel 62 021 6386 1936 Fee Depending on rate of different carriers E mail support id tp link com Service time Sunday to Friday 09 00 to12 00 13 00 to 18 00 Except public
9. holidays Germany Austria __ Tel 49 1805 875 465 German Service 49 1805 TPLINK 43 820 820 360 Fee Landline from Germany 0 14EUR min Landline from Austria 0 20EUR min E mail support de tp link com Service Time Monday to Friday 09 00 to 12 30 and13 30 to 18 00 GMT 1 or GMT 2 DST in Germany Except bank holidays in Hesse Australia New Zealand Tel NZ 0800 87 5465 Toll Free AU 1300 87 5465 Depending on 1300 policy E mail support au tp link com Australia support nz tp link com New Zealand Service time 24hrs 7 days a week Singapore Tel 65 6284 0493 Fee Depending on rate of different carriers E mail support sg tp link com Service time 24hrs 7 days a week Ukraine Tel 0800 505 508 Fee Free for Landline Mobile Depending on rate of different carriers E mail support ua tp link com Service time Monday to Friday 10 00 to 22 00 Malaysia Toll Free 1300 88 875 465 E mail support my tp link com Service time 24hrs 7days a week Poland Tel 48 0 801 080 618 48 223 606 363 if calls from mobile phone Fee Depending on rate of different carriers E mail support pl tp link com Service time Monday to Friday 09 00 to 17 00 GMT 1 or GMT 2 DST Switzerland Tel 41 0 848 800 998 German Service Fee 4 8 Rp min depending on rate of different time E mail support ch tp link com Service time Monday to Friday 09 00 to 12 30 and 13 30 to 18 00 GMT 1 or GMT 2 DST France Te
10. l 0820 800 860 French service Fee 0 118 EUR min from France Email support fr tp link com Service time Monday to Friday 09 00 to 18 00 Except French Bank holidays ee lanlnee ciseem Tel 8 499 754 5560 Moscow NO 8 800 250 5560 Toll free within RF E mail support ru tp link com Service time From 09 00 to 21 00 Moscow time Except weekends and holidays in RF TP LINK TECHNOLOGIES CO LTD www tp link com

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