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Sprint Nextel 550 User's Manual

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1. 0cce cece eee nennen nennen 53 Voice Connection FEatutes 1 en nee nee 54 Using the Keypad nennt a en 55 Outgoing Calla ee Nee 59 Incoming Gall nenne een 60 Voicemail caricias rn ae ee 61 3D Menu Options u ne 63 Overview of menu items eeeeaseeeeeeeeeeeeeeeeeeeeneee seen nennen ne 64 Web Messaging nn a ee 65 Reading Web Messages The Inbox oooocccoooccccoo coco cion 65 Exiting the Web Messaging Window ooooccoooocccocorcccoonr cocoa 67 Phone Book Notebook PC oooooococcoooccccccccccocnnn nr cnc 67 Adding a Record to the Phone Book cc cece eee ee este eee nn ees 67 Dialing a Phone Number in the Phone Book 0000 cceee seen ees 68 Synchronizing Your Phone Book With Microsoft Outlook 22 0000 68 Phone Book Handheld Pocket PC 0 000 ccc cece cece erennere erreren 70 Always On Top Notebooks Only 000 ccce arrear rererere 71 Gall gis isis in en eine 71 KeyGuatl ne een E 74 Activation Wizard en aan 74 OO roca drena 75 Sounds Tabs ads ada 76 Security data coda 78 VOICE ad ici ee nen en 80 Web Messages Ticas AR 83 General Tab u an ER a ea Neves nso cakes 84 Network TD cl od 87 Display Tab u a a ns a 87 Online lp laa 88 Help Topics Notebook PC ooooooocoooccocccoccccorocn nro 88 Help Topics Handheld PC 0 cece cece cee cooonorcronn rro 89 Help Topics Pocket PC un nn na 89 A O RANA 89 3E The N
2. Field Description Incoming Call This field allows you to select whether a sound is played when you receive a call When this is disabled the Silent Ringer icon is displayed in the indicator area B The only notification you will then have ofan incomingvoice call is the Voice Call From or Roam Call From message displayed in the message area Use the check box to enable or disable the sound The play button with the arrow on it allows you to hear the sound assigned to incoming calls If you have another sound file you would prefer to use you can use the Browse button to select it Any wav file can be used New Web Message This field allows you to select whether a sound is played when you receive a new Web message When this is enabled a sound is played each time a message arrives When disabled no sound is played Usethecheckboxtoenableordisablethesound The play button with the arrow on it allows you to hear thesound assigned to new Web messages If you have another sound file you would prefer to use you can use the Browse button to select it Any wav file can be used New Voicemail This field allows you to select whether a sound is played when a new voicemail message arrives When this is enabled a sound is played when voicemail arrives When disabled no sound is played Usethecheckboxtoenableordisablethesound The play button with the arrow head on it allows you
3. Place your Handheld PC in its docking cradle and connect the serial cable on the cradle to a serial port on your host PC or gt Align the infrared port on your Handheld PC with an infrared port on your host PC Section 2 Installing the PCS Connection Card 2B Installation on Handheld and Pocket PCs 31 ActiveSync should launch automatically when the host and Handheld Pocket PC are connected Note If you are unable to establish a connection launch ActiveSync from the Start menu and use the online help in ActiveSync 2 Ifyou are prompted to indicate whether you want to set up a partnership click Yes or No and click Next For the purpose of downloading the PCS Connection Manager Software it does not matter whether you have a partnership You should then be prompted that there is software to download 3 Click Yes to start the download When complete you will be prompted to check your mobile device screen to see if additional steps are required 4 Click OK 5 Reset your Handheld Pocket PC by inserting the stylus into the reset button The reset button is usually a circular indentation that may be on the keyboard of the Handheld PC or the bottom of the Pocket PC Consult the documentation that came with your PC if you do not know how to reset the device On completion of this step the PCS Connection Manager Software and the PCS Connection Card driver are installed and you can proceed to activate your card See Activat
4. GO used to establish cancel a connection vvvy Section 3 Using the PCS Connection Card 3A The PCS Connection Manager Window and Indicators 39 Notebook Handheld PCs Message area Indicator area Establish canc a connection Ready to Connect MENU 2 gt Sprint x Keypad button Minimize button Close button Pocket PCs EF PCS Connection Manag 42 5 01 gt Sprint Ready to Connect Message area Tu E Indicator area Establish cancel a connection Tools gt E Section 3 Using the PCS Connection Card 40 3A The PCS Connection Manager Window and Indicators Displaying the Menu Items The menus are described in detail in Menu Options on page 63 Notebook Handheld PC The MENU Button To display the menu items click the MENU button located in the lower left corner of the PCS Connection Manager window Pocket PC To display the menu items click Tools located in the lower left corner of the PCS Connection Manager window Keypad Button Notebook Handheld PCs The keypad button displays and hides the keypad used to place or answer voice calls For more information see Using the Keypad on page 55 The Minimize and Close Buttons Notebook Handheld PC The Minimize button closes the window but leaves the program running When the program is minimized its icon in the status area can be used to determine the card status See page 46 Once minimized you can red
5. Ensure that Enable LCP Extensions and Negotiate multi link for single link connections are not selected 6 Click OK optimal oF wN Section 3 Using the PCS Connection Card 100 3F Troubleshooting Tips Notebook PC Reinstalling the PCS Connection Card Driver There is a PCS Connection Card driver for each supported Windows operating system Unless the appropriate driver for your version of Windows is installed you will not be able to establish a network connection with the card This section provides instructions on verifying that you have the correct card driver installed Note You must have the PCS Connection Card installation CD to complete this procedure Windows 98 SE To verify that the correct driver is installed Locate the existing driver gt Replace the driver with the Windows 98 SE driver from the PCS Connection Card installation CD Locating the Existing Driver 1 Close all Windows programs and open the Control Panel by selecting Start gt Settings gt Control Panel 2 Double click the System icon 3 Click the Device Manager tab 4 Locate the PCS Connection Card entries by using the signs to expand the listings For example to see all the installed modems click the sign to the left of Modems The card should have 3 entries The card should display under Multifunction adapters as Sierra Wireless AirCard 550 PC Card Parent The card should display under Mo
6. Section 3 Using the PCS Connection Card 56 3C Voice Connections Pocket PC The keypad is displayed when you tap Tools gt Voice Call EF PCS Connection Manag 2 5 01 gt Sprint Tal A 4 Ready to Connect oe Volume control Place and answer Calls Tools E Clear a number End a call you ve entered clear status messages Note When KeyGuard is on clicking the buttons on the keypad has no effect For information on KeyGuard see page 74 Notebook Handheld PC To hide the keypad click the keypad button Es Pocket PC To switch from the keypad to the data connection screen tap Tools gt Connections Section 3 Using the PCS Connection Card 3C Voice Connections 57 Table 3 The PCS Connection Manager Keypad Keypad Buttons Function lt Backspace gt on your keyboard 0 9 Enter the digits andothercharacters you wanttodial The or the same keys on numbers are displayed in the message area until you press your keyboard TALK END or BACK or you receive an incoming call If the Any Key Answer feature is enabled any of these keys can be used to answer an incoming call See page 80 Ifyou click or press these buttons during a call the card beeps andthe characters are displayed in the message area 1 In addition to acting as anumber key the 1 key can be used to access voicemail Press and hold the key for approximately 2 seconds to connect to your voicemail TA
7. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless Inc or its affiliates SIERRA WIRELESS INC AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL INCIDENTAL CONSEQUENTIAL PUNITIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS INC PRODUCT EVEN IF SIERRA WIRELESS INC AND OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY NOTWITHSTANDING THE FOREGOING IN NO EVENT SHALL SIERRA WIRELESS INC AND OR ITS AFFILIATES AGGREGATE LIABILITY ARISING UNDER OR IN CONNECTION WITH THE SIERRA WIRELESS PRODUCT REGARDLESS OF THE NUMBER OF EVENTS OCCURRENCES OR CLAIMS GIVING RISE TO LIABILITY BE IN EXCESS OF THE PRICE PAID BY THE PURCHASER FOR THE SIERRA WIRELESS PRODUCT Section 6 Safety Information and Terms amp Conditions 6A Safety and Notices 143 Patents Portions of this product are covered by some or all of the following US patents 5515013 5617106 5629960 5682602 5748449 5845216 5847553 5878234 5890057 5929815 6169884 6191741 6199168 6339405 D367062 D372248 D372701 D416857 D442170 D452495 D452496 and other patents pending QUALCOMM 3G CDMA Lic
8. PCS Connection Card and make it operational on a Handheld or Pocket PC This requires that you install the PCS Connection Manager Software and activate and configure your account unless the card is pre activated Section 2 Installing the PCS Connection Card 2B Installation on Handheld and Pocket PCs 27 Getting Started Since software cannot be installed directly to a Handheld Pocket PC you require a desktop or notebook computer to function as a host The installation activation and configuration process follows these steps 1 Install the software to the host 2 Connect the Handheld Pocket PC to the host and download the software from the host to the Handheld Pocket PC You can connect the Handheld Pocket PC to the host before or after you install the software to the host 3 If the card has not been pre activated use the Sprint Activation Wizard to configure the card Before you begin the installation ensure you have the necessary hardware software and system resources described in the next section System Requirements The minimum system requirements for both Pocket PCs and Handheld PCs as well as their host computers are as follows Pocket PC System Requirements Operating System gt Windows CE 3 0 MS Pocket PC or gt Windows CE 3 0 Pocket PC 2002 If you do not know what version of Windows CE you are using select Start gt Settings tap the System tab and tap the About icon If the second line o
9. Software Section 3 Using the PCS Connection Card 3D Menu Options 63 Overview of menu items The following table outlines the various menu items and provides a brief description and directions on where in this guide to find more detailed information about the item Table 4 Menu Items Section 3 Using the PCS Connection Card 64 3D Menu Options Menu item Description For more information see Connect Establish a data connection Page 51 Connection Manager Only Web Messaging Read Web messages sent to you Page 65 Phone Book Store phone numbers and email Page 67 addresses of people you are in frequent contact with Call Log View information on outgoing and Page 71 incoming calls KeyGuard Prevent accidental dialing Page 74 Activation Wizard Configure the card to use your Page 74 account Options Configure the software to your Page 75 preferences Help Topics View the online Help Page 88 Notebook and Handheld Notebook PC Page 89 Handheld PC Start gt Help View the online Help Page 89 Pocket PC About View information about the card Page 89 software and hardware Exit Close the card software Always On Top DisplaythePCSConnection Manager Page 71 Notebook PCs only software in front of all other windows Web Messaging The Web Messaging window is used to display Web messages you receive Note For information about Web message service subscrip
10. 2 if you fail to pay any charges due us for equipment or otherwise If you promptly cure the breach we may but are not obligated to reactivate Services to you You must pay all charges for a Services provided before termination of a Number b equipment regardless of who terminates Services and c a reactivation fee if we agree to reactivate Services to you If Services are terminated before the end of your current invoicing cycle i the monthly recurring charge is not prorated to the date of termination and ii you will not receive a credit or refund for any unused minutes in your Service Plan Account Spending Limit If we agree to provide Services to you on an Account Spending Limit basis we will tell you your Account Spending Limit before we start Services to your Number or as reasonably practicable after the limit is imposed If we require a deposit for you to establish or keep Services on an Account Spending Limit basis we will hold the deposit as partial guarantee of payment for Services see Deposits Charges for Services accrue against your Account Spending Limit as they are incurred We may charge an initial ASL start up fee We may charge a monthly ASL service fee in addition to your recurring monthly service charge We may suspend Services to your Number without prior notice to you when your account balance reaches your Account Spending Limit Services are restored when you have paid any past due balance and pay a specif
11. Handheld Pocket PC 119 update system clock with CDMA time 85 V voice call from message area 42 voice calls incoming 60 indicator call in progress 44 service not available 45 keypad 55 outgoing 59 voice connections 53 61 status area icon 47 voicemail 54 61 change access number 82 indicator 45 new message 43 play sound when new message 77 status area icon 47 volume buttons 58 volume of headset 78 Ww Web Browsing 124 Email 126 Launching 124 Messaging 125 Web messages expire 83 indicator 44 sound 77 status area icon 47 Web messaging 65 67 Web Updates Signing Up 125 Windows CE version 28 Windows 2000 19 21 reinstalling the driver 102 Windows 98 SE 19 21 reinstalling the driver 101 Windows Me 19 21 reinstalling the driver 104 Windows XP 21 22 reinstalling the driver 106 Index 169
12. PCS Connection Card listing under Modem Repeat steps 3 to 12 Restart your PC The correct driver should then be installed Windows 2000 To verify that the correct driver is installed gt gt Locate the existing driver Update the driver Locating the Driver 1 2 Close all Windows programs and open the Control Panel by selecting Start gt Settings gt Control Panel If the card is not already inserted into your PC Card slot insert it Section 3 Using the PCS Connection Card 102 3F Troubleshooting Tips Notebook PC oo Fw Double click the System icon Click the Hardware tab Click the Device Manager button Locate the PCS Connection Card entries by using the signs to expand the listings For example to see all the installed modems click the sign to the left of Modems The card should have 3 entries gt The card should display under Multifunction adapters as Sierra Wireless AirCard 550 PC Card Parent The card should display under Modems as Sierra Wireless AirCard 550 Modem The card should display under Network adapters as Sierra Wireless AirCard 550 Adapter If the listings above do not appear identify the listing for the PCS Connection Card by ejecting the card This causes the driver listing for the card to disappear from the list Reinsert the card again to cause the driver listing to reappear You can identify the entries for the PCS Connection Card by observing
13. Sprint User s Guide PCS Connection Card by Sierra Wireless AirCard 550 gt E i SIERRA WIRELESS HEART OF THE WIRELESS MACHINES Copyright 2002 Sprint Spectrum L P All rights reserved No reproduction in whole or in part allowed without prior written approval Sprint the diamond logo and all other trademarks listed herein are registered trade marks of Sprint Communications Company L P used under license Table of Contents Welcome to SHE sicarios cian 1 Introduction to this User s Guide 3 SECTION 1 PCS Connection Card Basics 5 1A Introducing the PCS Connection Card coco 7 Your PCS Connection Card u a nn nenn Lana 8 COMA NGtWwOrkS 235 oc andyaawhad nase odeamtgadwnadadpeledadmastawhnaaastess 8 A Network Card and a Phone cc ces essen ernennen 9 Package COMES adorno iia 9 About This Gulden anna a aaa daa 10 1B Getting Started With Your PCS Connection Card 11 Getting Started net ee ee een 12 The PCS Connection Card Software 0 06 nunun cece cece cronos 2 Activating and Using PCS Service 0 0 errre erreser errereen 12 Gare and Maintenances usa aaa eat 14 SECTION 2 Installing the PCS Connection Card 15 2A Installation on Notebook PCs 0 eeeeeeee eee eee 17 Getting Started RN 18 System REQUIEMIENIS sis dicated dsd e dead 18 Installing the PCS Connection Manager Software Windows 98 SE Me a
14. Troubleshooting Tips Notebook PC 111 1 If you are prompted for a file when the PC restarts enter dADriversWinMe where d is the drive letter of your CD ROM drive and click OK to proceed If the Add New Hardware Wizard appears follow these instructions gt Click Specify the location of the driver Advanced on the first window of the Add New Hardware Wizard and click Next to proceed Select the Search for the best driver for your device radio button and the Specify a location check box then enter d Drivers WinMe where d is the drive letter of your CD ROM drive Click Next to proceed to the next window gt If prompted What would you like to install select The updated software Recommended and click Next gt Click Next on the window that displays a file name Click Finish and repeat steps 1 to 4 as prompted Ifyou are prompted to restart your PC click Yes Otherwise restart your PC from the Start menu You must restart your PC to complete the driver installation v Windows XP To resolve a resource conflict in Windows XP Disable a device internal modem infrared device or network card gt Uninstall and reinstall the PCS Connection Card driver Disabling an Internal Modem Infrared Device or Network Card 1 oF WD Close all Windows programs and open the Control Panel by selecting Start gt Settings gt Control Panel Double click the System icon Click the Hardware tab Click the
15. a The card is not completely a Eject and reinsert the card inserted into the PC Card slot b Uninstall the PCS Connection Card b The wrong driver is installed for Software and reinstall it For instructions the card on removing the software see c The battery of your Pocket PC or Uninstalling the PCS Connection its expansion pack is low Manager Software on page 119 To reinstall the software see Installing the PCS Connection Manager Software on page 30 c Ensure your Pocket PC and its expansion pack are fully charged Error Not able to prepare data services The PCS Connection Manager Software displays the message Unable to prepare data services Possible Causes Suggestions e You need to perform the high e Perform upgrades as described in the security 128 bit upgrades required release notes Upgrades may be for IOTA execution downloaded from Handheld PC 2000 High Encryption Pack http www microsoft com mobile handheldpc downloads 128bitsecurity 128bit asp Pocket PC High Encryption Pack http www microsoft com mobile pocketpc downloads ssl128 asp Section 3 Using the AirCard 3G Troubleshooting Tips Handheld Pocket PC 117 Error Not In Service The PCS Connection Manager displays the message Not in service Possible Causes Suggestions Inadequatesignalstrengthmayoccur a Verify that you are within the Sprint for any of these
16. gt PCS Connection Manager for AirCard 550 On a Handheld Pocket PC you can launch the PCS Connection Manager Software by selecting Start gt Programs gt PCS Connection Manager Depending on your settings in the Options window the software launches automatically anytime you insert the PCS Connection Card Once you make a connection in the card software you can launch whatever application you want to use such as your Web browser or email application On Pocket PCs when you open another application the card software remains running although it is not visible Windows CE manages your applications shutting down applications that are not being used in order Section 3 Using the PCS Connection Card 38 3A The PCS Connection Manager Window and Indicators to save memory It should not be necessary to close the card software but you can close the software by tapping CTRL Q on the soft keyboard On Handheld and notebook PCs use the Close button in the lower right corner to exit See page 41 Getting Help Online Help is available on all platforms See page 88 notebook PCs page 89 Handheld PCs and page 89 Pocket PCs The PCS Connection Manager Window The PCS Connection Manager window has these components gt A menu button and keypad button in the lower left corner A Minimize and Close button in the lower right corner A message area in the upper left area An indicator area near the middle of the screen A button
17. or forcefully insert the PCS Connection Card This may damage connector pins 7 Click OK when you are notified that the installation is complete If your operating system is Windows 98 SE or Windows Me restart your PC from the Start menu Section 2 Installing the PCS Connection Card 20 2A Installation on Notebook PCs On completion of this step the PCS Connection Manager Software and the PCS Connection Card driver are installed and you can proceed to activate your card See Activating Your PCS Connection Card on page 24 Installing the PCS Connection Manager Software Windows XP Note You may require administrative privileges depending on your Windows XP installation Installing the PCS Connection Manager Software 1 If the PCS Connection Manager CD is not already in your CD ROM drive insert it The CD should auto start and display a menu 2 If the CD does not auto start select Start gt Run and enter dNaunch exe where d is the drive letter of your CD ROM drive 3 From the CD start up window select notebook installation and documentation and then notebook software installation to launch the InstallShield Wizard 4 Use the Next and Back buttons to navigate through the wizard noting the following gt You must click Yes to indicate your acceptance of the terms of the license agreement to proceed with the installation Using the default settings for the Destination Location and Program Folder is recommended u
18. the card maintains the setting for one call or until the PCS Connection Manager Software is restarted Ifyou select all calls as Fax or all calls as Data the card maintains the setting until you select another option Call Logging Retain You have the option of maintaining records of your outgoing and incoming calls in the Call Log The Call Log is displayed when you select MENU gt Call Log and is described on page 71 This field allows you to specify the number of calls retained Select none all last 50 calls or last 100 calls from the drop down menu Active NAM Profile This field cannot be modified NAMstands for Number Assignment Module andis information stored in the flash memory of the PCS Connection Card The information includes your phone number and parameters specific to PCS Service Section 3 Using the PCS Connection Card 84 3D Menu Options Table 11 General Tab Options Continued Field Description System Select This field allows you to set roaming parameters for your PCS Connection Card The options in this field are Home Only prevents the card from roaming off the Sprint Nationwide PCS Network Home Preferred allows the card to roam on networks of preferred service providers Auto Launch If this feature is enabled the PCS Connection Manager Software automatically launches when you insert the card into a PC Card slot When disabled you mu
19. Call PCS Customer Service Solutions gt Ifyouwill be using your PCS Connection Card primarily for business purposes call 1 877 789 3969 If your card is intended primarily for personal use call 1 888 715 4588 You should have the following information available gt Your billing address Your Social Security or Tax ID number gt Your driver s license number Section 1 PCS Connection Card Basics 12 1B Getting Started Your PCS Connection Card s ESN electronic serial number The ESN is printed on the card s label and can also be displayed during the installation process gt Apen and paper to write down your account information During this call PCS Customer Service Solutions will help you select your service plan and guide you through the activation process They will also provide you with the following important account information Your card s Activation Code Your card s Phone Number Your card s Lock Code Tip You can use the Lock Code feature to prevent others from using your account should your PCS Connection Card be stolen See page 78 for instructions on using this feature Unless your card has been pre activated the PCS Connection Manager application will automatically detect that no account has been configured when you run it for the first time The Sprint Activation Wizard will then launch to guide you through the activation and configuration process Section 1 PCS Connection Card
20. Control Panel Device Manager window expand the Multifunction adapters tree by clicking the sign to its left 4 Right click Sierra Wireless AirCard 550 PC Card Parent 5 Select Properties in the pop up menu to open the Properties window 6 Click the Driver tab 7 Click the Update Driver button to open the Upgrade Device Driver Wizard 8 Click Next on the first window of the Found New Hardware Wizard to proceed to the next window 9 Select Display a list of the known drivers for this device so that can choose a specific driver and click Next 10 Click the Have Disk button 11 Enter d Drivers Win2k where d is the drive letter for your CD ROM drive and click OK to proceed 12 Click Next 13 If the Digital Signature Not Found window appears click Yes 14 Click Finish to proceed Repeat steps 8 to 13 as prompted If you are prompted to restart your PC click Yes Otherwise restart your PC from the Start menu You must restart your PC to complete the driver installation and reassign the resources Section 3 Using the PCS Connection Card 110 3F Troubleshooting Tips Notebook PC Windows Me To resolve a resource conflict in Windows Me Disable a device internal modem infrared device or network card gt Uninstall and reinstall the PCS Connection Card driver Disabling an Internal Modem Infrared Device or Network Card 1 Close all Windows programs and open the Control Panel by selecting Start g
21. PCS Network Use the check box to enable and disable the feature The feature is enabled when checked Online Help The PCS Connection Card comes with complete online help Help Topics Notebook PC Tip Help is available in most windows by pressing lt F1 gt or clicking the Help button Also in any window that has a next to the close button you can click the button then click any field in the window to display a description of the field To get help on any topic gt Select MENU gt Help Topics If the topic you want to display has a link on the main window click the link If you do not see the topic you want to display use the Index Find or Help Topics buttons to display the corresponding window In the Index window a list of topics is displayed in the lower portion of the window Search for an index entry by either typing the first few letters in the field at the top or use the scroll bars to scan the list of entries When you locate an entry you want to display highlight the entry and click Display Section 3 Using the PCS Connection Card 88 3D Menu Options In the Find window select a radio button to generate a database Then use the word matching options to locate the help section you want to display In the Help Topics Contents window use the scroll bar to locate a topic of interest Topics that have a book icon next to them can be expanded by double clicking the icon Double click a
22. PCS alicia added 126 Accessing PCS Email Messages cc cece cece seen nett enter enna 126 Composing PCS Email Messages 00 ceeecee rererere rererere 126 PCS Business Connection Personal Edition 0 0 0 0 ccce cece eee ee ee ees 127 PES VISION FAS nas A reihen 128 SECTION 5 Specifications and Regulatory Information 129 5A Technical Specifications 0ceeee cece ee eee eee 131 LED Operation u nme unten 132 Radio Frequency and Electrical SpecificatiOOS 0ooooooooo cor co ocio 133 Environmental Specifications 0 0 000 cece cece cece eee enna eee ens 133 5B Regulatory Information ccc cece eee eee eens 135 Repilatory NOCES cesan vance near dw acied nem deeded aan 136 SECTION 6 Safety and Terms amp Conditions 139 6A Safety and Notices 0 c cece cece eee ee ee eeeeaes 141 Important Noti sis cvadaceeewn ne aan aan 42 Safety and Hazards unse lernen nee 42 Limitation of Liability 0000 00 ccc c cece eee cence eens eee rn rr B Pain i n 144 Cri a dE in E 144 Trader ds lernte 144 CO een nahen 144 6B Terms and Conditions 0 cece cece eee eee nennen 145 Terms and Conditions of Services 0 2 2 0 00 ccc cece ee eeee eee eeee teens 145 Welcome to Sprint nly Sprint built the largest all digital all PCS nationwide network with advanced multimedia services reaching more than 230 million people for clarity you can see and h
23. Tab Table 7 Sounds Tab Options Field Enable Description This field allows you to enable and disable all sounds When this box is checked you have the option of individually enabling and disabling the Call Alert Incoming Call New Web Message and New Voice mail sounds When the box is not checked there are no sounds to notify you of any of these events Use the check box to indicate whether you want all sounds enabled or disabled Call Alert Pocket PC Call Waiting Alert Depending on your billing plan you may have a feature called Call Alert When you are on acall this feature notifies you when you have another incoming call You can then ignore the new incoming call orputyourcurrentcaller on holdand answer the new call If you require more information about Call Alert contact PCS Customer Service Solutions Ifyou have Call Alert you can use this field to select whether a sound is played to notify you of another incoming call when you are already on a voice call Use the check box to enable and disable the sound assigned to Call Alert The play button with the arrow head on it allows you to hear the sound assigned to this feature If you have another sound file you would prefer to play for call alerts you can use the Browse button to select it Any wav file can be used Section 3 Using the PCS Connection Card 76 3D Menu Options Table 7 Sounds Tab Options Continued
24. The Sprint label should be facing up and the 68 pin connector located at the end of the card should be inserted directly into the computer s PC Card slot Note The PCS Connection Card should fit snugly but you should be able to insert or remove it easily from your computer s PC Card slot When you insert the card the following should occur If sound effects are enabled the PC beeps gt The PC Card icon appears in the status area if it is not already displayed for another card and unless the feature has been disabled gt The PCS Connection Manager Software launches unless the auto launch feature has been disabled The card is powered as soon as you insert it Removing the PCS Connection Card To remove the card 1 Close the PCS Connection Manager program if it is open 2 Click the PC Card icon in the status area to display the option to stop the card 3 Click Stop PCS Connection Card Parent Windows 98 SE 2000 or Me or Safely remove PCS Connection Card Parent Windows XP 4 If a dialog box appears notifying you that it is safe to remove the card click OK 5 Use the ejector to remove the card from the slot Section 2 Installing the PCS Connection Card 2A Installation on Notebook PCs 23 Activating Your PCS Connection Card The final step to making the PCS Connection Card operational is configuring it to use your account Tip For an overview of account activation and configuration
25. Using the PCS Connection Card 44 3A The PCS Connection Manager Window and Indicators Table 1 Indicator Area Icons Continued Icon Meaning You have new voicemail E To retrieve your voicemail press and hold the 1 key for about 2 seconds Note This icon is displayed only when voice and data services are available The Roaming Status indicator shows whether you are roaming off of the Sprint Nationwide PCS Network When the indicator is not displayed and the icon Pg is not displayed you are within the Sprint Nationwide PCS Network When the indicator is on solid black you are in a preferred roaming area When the indicator is blinking you are within the coverage area of a CDMA network but not in a preferred roaming area Your coverage area and billing charges depend upon Sprint and the typeofaccountyou have Theremaybesurcharges forroamingservice that vary based on whether you are in a preferred roaming area or a non preferred roaming area If there is no roaming agreement between Sprint and the local carrier you may be unable to complete calls in non preferred roaming areas When the Transmit Receive icon is solid aPCS Vision dataconnection q p is active When the Transmit Receive icon is gray the PCS Vision data q connection is dormant For more information see page 52 When the Transmit Receive icon is crossed out PCS Vision service is HE not available Note This ico
26. and launch the wizard that guides you through the driver installation 2 Select Install from a list or specific location Advanced on the first window of the Found New Hardware Wizard and click Next to proceed 3 Select the Search for the best driver in these locations radio button and the Include this location in the search check box then enter dADrivers WinXP where d is the drive letter of your CD ROM drive Click Next to proceed to the next window 4 If awarning appears stating that PCS Connection Card has not passed Windows Logo testing click Continue Anyway 5 Click Finish and repeat steps 1 to 4 as prompted 6 Click OK when prompted that the card has been successfully installed On completion of this step the PCS Connection Manager Software and the PCS Connection Card driver are installed and you can proceed to activate your card See Activating Your PCS Connection Card on page 24 Tip A driver is software that forms the interface between a device such as the PCS Connection Card and the operating system on your PC such as Windows XP Section 2 Installing the PCS Connection Card 22 2A Installation on Notebook PCs Insertingand Removingthe PCS Connection Card Inserting the PCS Connection Card Before you insert the PCS Connection Card you must first install the Wireless Connection Manager Software Once you have completed the installation procedure you may insert your card into your computer s PC Card slot
27. and you are roaming gt Data Call From indicates that an incoming data call is in progress gt Fax Call From indicates that an incoming fax call is in progress gt New Missed Call s indicates that you received a call or calls that you failed to answer Depending on your settings in the Options window a record of these calls is maintained in the Call Log which is described on page 71 gt You have new voicemail indicates that you have new voicemail messages For more information on voicemail see page 61 gt Provisioning Complete indicates that your account has successfully been set up or changed gt Not Activated indicates that your account has not been set up Run the Activation Wizard Notebook users see Configuring Your Account on page 24 Handheld Pocket PC users see Configuring Your Account on page 33 gt Service Required indicates that you should contact PCS Customer Service Solutions For other messages see Troubleshooting Tips Notebook PC on page 97 or Troubleshooting Tips Handheld Pocket PC on page 115 Indicator Area Notebook Handheld PCs Se il a C co Pocket PCs Tal E Go 4 The indicator area displays icons that notify you when you receive messages and indicate whether certain options and features are enabled Section 3 Using the PCS Connection Card 3A The PCS Connection Manager Window and Indicators 43 Table 1 Indicator Area
28. call type Incoming Outgoing Missed and call logs Fax Logs Voice Logs Data Logs to be displayed The Call Log displays only messages that correspond to the type and log that are checked in the VIEW menu For example if only Incoming and Voice Logs are checked only incoming voice calls are displayed Tip Clicking All Types in the VIEW menu causes all incoming outgoing and missed calls to be displayed Clicking All Logs in the VIEW menu causes all fax voice and data calls to be displayed Section 3 Using the PCS Connection Card 3D Menu Options 73 Sorting the Calls To sort the calls 1 Click any column heading to sort by that column in ascending order 2 Click the same column heading again to sort by the same column in descending order For example to sort the calls by name click the Name column heading This sorts the records from A to Z If you click the Name column heading again the records will be sorted from Z to A KeyGuard The KeyGuard feature is designed to prevent accidental dialing When the feature is enabled clicking the TALK button or any other button on the keypad has no effect You can still establish data connections Tip Use the KeyGuard feature if you are concerned that you might inadvertently press TALK and dial a number While KeyGuard is enabled no number except 911 can be dialed To enable or disable KeyGuard gt Select MENU gt KeyGuard Acheck mark next to the option indica
29. call you make Caller ID display on incoming calls to your Number depends on receiving the information from the calling party TTY Access A TTY also known as TDD or Text Telephone is a telecommunications device that allows people who are deaf or hard of hearing or who have speech or language disabilities to communicate by telephone TTY doesn t work with all PCS Phones If you have a PCS TTY capable phone it may not function effectively or at all when attempting Section 6 Safety Information and Terms amp Conditions 158 6B Terms and Conditions 911 calls due to the equipment or software of the answering agency Therefore a TTY device should not be relied on for 911 calls Pay Per Call Service We will not complete calls from your Number to 900 976 and similar numbers for pay per call services International Calling You may be limited in the international destinations that you can call with Services You should contact PCS Customer Service Solutions for information about international destinations that you cannot call Limitation of Liability Except as otherwise provided in this section our sole liability to you for any loss or damage arising out of providing or failing to provide Services including mistakes omissions interruptions delays errors or defects does not exceed 1 in cases related to a specific piece of equipment the prorated MRC for Services to the piece of equipment during the affected period or 2 i
30. down menu The Lock Code feature will then remain enabled until you disable it by selecting never in this field Section 3 Using the PCS Connection Card 78 3D Menu Options Table 8 Security Tab Options Continued Field Description Lock Modem Now This button allows you to enable the Lock Code feature immediately If you select on power up in the previously described drop down menu you need toclose the PCS Connection Managerbefore the lock code comes into effect When you click the button the PCS Connection Manager prompts Lock the modem now Click Yes at this prompt to lock the card Change Lock Code This button allows you to set a new lock code To change the lock code 1 Tap the Change Lock Code button 2 Enter your existing lock code the last four digits of your phone number unless you have changed it at the prompt and tap OK 3 Enter a new lock code and tap OK 4 Enter your new lock code again for confirmation and tap OK 5 Tap OK Note Whenever you run the Activation Wizard the lock code gets changed to the last four digits of the phone number that was most recently activated Section 3 Using the PCS Connection Card 3D Menu Options 79 Voice Tab Table 9 Voice Tab Options Field Auto Answer Incoming Calls Description This field allows you to enable and disable the Auto Answer feature Todisablethefeature select offfrom the dro
31. forms the interface between a device such asthe PCS Connection Card and the operating system on your PC such as Windows Me Special Note for Windows 98 and 2000 Users To function properly the PCS Connection Card s IOTA protocol requires support for high security 128 bit encryption If the installer does not detect high security support on your system a pop up window will appear instructing you to update your Internet Explorer to version 6 Windows 98 or update your Windows 2000 to support 128 bit security Windows 2000 Follow the onscreen instructions to update your system Installing the PCS Connection Manager Software Windows 98 SE Me and 2000 Note Users of Windows 2000 must be logged in with administrative privileges to install the PCS Connection Manager Software Installing the PCS Connection Manager Software and the PCS Connection Card driver 1 If the PCS Connection Manager CD is not already in your CD ROM drive insert it The CD should auto start and display a menu 2 If the CD does not auto start select Start gt Run and enter d launch exe where d is the drive letter of your CD ROM drive Section 2 Installing the PCS Connection Card 2A Installation on Notebook PCs 19 3 From the CD start up window select notebook installation and documentation and then notebook software installation to launch the InstallShield Wizard 4 Use the Next and Back buttons to navigate through the wizard noting the follo
32. gt Notebooks only Double click the record 01 1 Select the number 2 Select File gt Dial This can be used to place voice calls only Note The Dial option in the File menu can be used to establish a voice call to any number in the From or To column Saving to a Text File To save the information in the Call Log to a text file 1 Select File gt Save As 2 Use the Save As dialog box to select a location and name for the file and click Save Adding an Entry To add an entry to the phone book 1 Select the record 2 Select Edit gt Add Number to Phonebook Select a radio button to specify whether to add the information to a new or existing contact Section 3 Using the PCS Connection Card 72 3D Menu Options Copying a Phone Number to the Windows Clipboard To copy a phone number to the Windows Clipboard 1 Select the record 2 Select Edit gt Copy Phone Number You can then paste the number into another window in most cases using CTRL V The phone number that is copied is the number in the From column for incoming calls and the number in the To column for outgoing calls Deleting Records To delete a record 1 Select the record 2 Select Edit gt Delete To delete all records in the Call Log 1 Select Edit gt Delete All 2 Click Yes to confirm the deletion Selecting Which Call Records are Displayed To select which call records are displayed gt Use the VIEW menu to select the
33. not have Toll Free USA and if you make a long distance call outside of your defined local calling area you are invoiced for the long distance charges Section 6 Safety Information and Terms amp Conditions 6B Terms and Conditions 163 164 Index Numerics 1xRTT premium service charge for non subscribers 87 1xRTT See PCS Vision 911 emergency number 74 78 A About window 89 account overview 12 account activation See activation activation manual Handheld Pocket PCs 33 34 notebook PCs 24 25 overview 12 voice assisted Handheld Pocket PCs 33 notebook PCs 24 wizard 74 Handheld Pocket PCs 33 activation code 13 active NAM profile 84 ActiveSync troubleshooting 116 aircraft operation in 142 always on top 87 answer a voice call 60 antenna 9 care and maintenance 14 any key answer 54 80 auto answer 54 80 auto hyphenation 81 auto launch 85 auto retry 80 B BACK button 58 c call alert sound 76 call guard 88 call log 54 71 74 message retention 84 call waiting alert 76 care and maintenance 14 CD contents 9 CDMA network 8 updating system clock from 85 close button Handheld PCs 41 notebook PCs 41 communications ports 19 connected to message area 42 copyright 144 D data call from message area 43 data connection lost 88 data connections dormant 52 indicator service not available 45 PCS Connection Manager interface 49 52 status area icon 47 transmit receive icon 45 warning message 8
34. or activate the TALK or similar key s and end when your call is terminated by hitting the END key or by returning to the Voice Command platform If you initiate and complete another call without leaving the Voice Command platform a separate charge for that call will begin from the time the previous call was terminated Airtime and applicable long distance charges will be applied to the entire length of a completed call initiated from Voice Command Using Directory Assistance to input names into your Voice Command address book will incur additional charges Details on charges for the Voice Command feature can be found in the marketing materials for this feature by visiting www sprintpcs com or by calling PCS Customer Service Solutions Invoicing Invoicing cycles are approximately 30 days in length Invoicing cycles and dates may change from time to time Except as otherwise provided in your Service Plan monthly recurring charges MRCs are invoiced one invoicing cycle in advance Charges for Services are usually invoiced as soon as possible after the charges accrue We may however invoice you for usage and charges occurring before the invoicing cycle being invoiced if they were not previously invoiced If you are invoiced for usage incurred during a prior invoicing cycle those minutes will be applied to your Service Plan minutes for the current invoicing cycle However if you change your PCS Service Plan between the time the usage was incurr
35. reasons Nationwide PCS Network Coverage maps are available at www sprintpcs com a You are outside the Sprint Nationwide PCS Network b Your antenna is not attached or is pointed in the wrong direction b Ensure your antenna is properly attached Re orient your antenna c Change your location c You may be inside a building or near a structure that is causing radio interference Error Connection Seems Slow Pocket PCs only When you have both a PCS Connection Card and an AirCard 300 in your dual card PCMCIA jacket accessory the data connection seems quite slow Possible Causes Suggestions e If both cards are inserted then the Eject the AirCard 300 from your PCMCIA path that the Internet Protocol IP jacket accessory before you use the traffic will take is not predictable If PCS Connection Card the data gets routed through the AirCard 300 you will experience slower data transfer rates Section 3 Using the AirCard 118 3G Troubleshooting Tips Handheld Pocket PC Uninstalling the PCS Connection Manager Software To uninstall the PCS Connection Manager Software from the host PC 1 If your Handheld Pocket PC is connected to the host disconnect it 2 On the host open the Control Panel by selecting Start gt Settings gt Control Panel 3 Double click the Add Remove Programs icon to open the Add Remove Programs window Click to select Sierra Wireless AirCard
36. remaining amounts are applied to sums due and owing to the third party service provider We may charge an additional fee for any check or other negotiable instrument endorsed by you and returned unpaid by a financial institution for any reason You may be charged fees for certain methods of payment Late Payment Charges Payment is past due if we do not receive it by the due date shown on your invoice Any payment for Services and equipment not made when due accrues late charges until paid at the rate of 5 per month or at the highest rate allowed by law Acceptance of late or partial payments even if marked paid in full does not waive our right to collect all amounts that you owe us If your Service has been suspended due to non payment you may be charged a reactivation fee Disputed Charges You must raise any dispute that you have about any charges invoiced to you within 15 days of the date of the invoice or you have accepted the invoice You may notify us of any dispute by notifying PCS Customer Service Solutions Calls to our sales or general business offices are not notice of a dispute If disputed invoice procedures are described on the invoice you must follow them Termination Non Term Service Plan If you are on a Non Term Service Plan you may terminate Services at any time by giving us notice Subject to the terms of this Agreement we may terminate Services at any time with or without notice If your Service has been suspended d
37. see Activating and Using PCS Service on page 12 If you purchased a pre activated PCS Connection Card this step is not necessary Once the application software and driver are installed the card is ready for use Otherwise you must use the Sprint Activation Wizard to activate and configure your account Future releases of the PCS Connection Manager Software will allow for both Manual and Voice Assisted Activation but only Manual Activation is available in this release Manual Activation involves phoning PCS Customer Service Solutions exchanging information and entering your account information into the appropriate fields in the wizard You require a separate phone to use this method To activate an account and configure your PCS Connection Card 1 Insert the card into your PC Card slot if it is not already inserted 2 If the Activation Wizard does not appear automatically launch the PCS Connection Manager Software Double click the shortcut icon on your desktop or select Start gt Programs gt Sierra Wireless gt AirCard 550 gt PCS Connection Manager for AirCard 550 3 From the PCS Connection Manager launch the Activation Wizard by selecting MENU gt Activation Wizard 4 Use the Next and Back buttons to navigate through the Activation Wizard noting the following Use the radio button to select Manual Activation as the method of activation you want to use gt Obtain the billing information listed on the second wind
38. select Edit Contact 3 Make any changes in the Contact Properties window and click Save to keep the changes or Cancel to exit without saving the changes Deleting a Record To delete a record 1 Select the record in the PhoneBook window 2 Select File gt Delete or right click the record and select Delete Contact Dialing a Phone Number in the Phone Book To dial aphone number in the phone book 1 Select the record in the PhoneBook window 2 Double click the phone number or click the phone number and select File gt Dial or right click the phone number and select Dial Synchronizing Your Phone Book With Microsoft Outlook Manually Synchronizing Your Phone Book Entries With Outlook To manually synchronize your phone book entries and Outlook 1 Ensure you are online that is connected to your Outlook server 2 From the PhoneBook window of the PCS Connection Manager Software click File gt Synchronize with Outlook or right click a record and select Synchronize with Outlook If since the last synchronization you have made changes to the same entry in both the phone book and in Outlook a window will appear detailing the differences between the two entries Select which entry to keep Section 3 Using the PCS Connection Card 68 3D Menu Options Setting Your Phone Book to Automatically Synchronize With Outlook To set your phone book to automatically synchronize with Outlook 1 Ensure you are online 2
39. settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC configuration The Destination Location dictates where the software is installed The Program Folder dictates the name assigned to the software in the Add Remove Programs in the Control Panel Adialog box displays this message On the next mobile device connection the installed application will be downloaded to the device Click OK gt A check box allows you to choose to display release notes The release notes list known issues in the software and are displayed in the Windows Notepad If you choose to display them when you are finished reading use the close box in the upper right corner of the window to close the Notepad gt Click Finish to close the last screen of the wizard gt Use the exit option in the lower left corner of the window to close the CD start up menu Downloading the Software to the Handheld Pocket PC To download the software to the Handheld Pocket PC 1 Connect the Handheld Pocket PC to the host in one of these ways Pocket PCs Connect one end of the serial cable to the bottom of the Pocket PC and the other end to a serial port on your host PC or Place your Pocket PC in its cradle and connect the USB cable on the cradle to a USB port on your host PC or gt Align the infrared port on your Pocket PC with an infrared port on your host PC Handheld PCs
40. taxes fees and other charges levied by federal state or local authorities or foreign government on Services We also assess charges associated with regulatory mandates and obligations such as Universal Service and Enhanced 911 service If you claim any tax exemption you must provide Section 6 Safety Information and Terms amp Conditions 156 6B Terms and Conditions us with a valid tax exempt document Any tax exemption applies only from the date we receive a valid tax exempt document Roaming Calls made outside of your Home Service Area and outside of the Sprint Nationwide PCS Network are roaming calls Your PCS Phone is specifically designed and engineered to work only on the Sprint Nationwide PCS Network It works on another CDMA PCS provider s system only when a roaming agreement is in place between Sprint and the other providers If your PCS Phone is a dual mode phone it works on both a CDMA PCS provider s system in addition to the Sprint Nationwide PCS Network and a wireless analog telecommunications provider s system only when roaming agreements are in place between Sprint and the other providers If we do not have a roaming agreement in place you may be able to place roaming calls manually by using a valid credit card If there is a gap or other interruption of coverage within a PCS coverage area that prevents connection with the Sprint Nationwide PCS Network and your dual band phone is set to roam automatically when outsid
41. the upper right corner of the window or Pocket PCs Tap ok in the upper right corner Phone Book Notebook PC The phone book provides a place to store the phone numbers and email addresses of your contacts The phone book allows you to easily call or email frequent contacts without having to enter the phone numbers and email addresses each time The number of phone book entries you may enter is limited only by the amount of storage space available on your computer To open the phone book gt Select MENU gt Phone Book Adding a Record to the Phone Book To add a record to the phone book 1 In the PhoneBook window select Add New Contact or right click any existing record and select Add New Contact 2 Inthe Contact Properties window enter the person s name and phone numbers and or email addresses 3 Click Save You can also add a record from an Web message you have received Reading Web Messages The Inbox page 66 or a call you have received or made Call Log page 71 Tip Use the tabs at the top of the PhoneBook window to jump to a name in the listing beginning with a particular letter For example click the fgh tab to select the first name in the phone book that begins with the letter F Section 3 Using the PCS Connection Card 3D Menu Options 67 Changing a Record To change a record 1 Select the record in the PhoneBook window 2 Select File gt Edit Contact or right click the record and
42. to hear the sound assigned to new voicemail If you have another sound file you would prefer to use you can use the Browse button to select it Any wav file can be used Section 3 Using the PCS Connection Card 3D Menu Options 77 Table 7 Sounds Tab Options Continued Field Description Headset Volume This slider allows you to adjust the volume of the earpiece on your headset This affects only the volume of what you hear That is itdoes not adjust the volume of the speaker This performs the same function as the volume controls on the keypad To increase the volume drag the slider to the right To decrease the volume drag the slider to the left Security Tab Tip Locking the PCS Connection Card does not prevent you from dialing 911 Table 8 Security Tab Options Field Description Lock modem The Lock Code feature can be used to prevent others from using your card and your account When the Lock Code is enabled you are prompted to enter a code any time the PCS Connection Manager is launched If the wrong code is entered the software closes This makes it impossible to use the card without knowing the lock code By default the lock code is the last four digits of your phone number To disable the feature select never from the drop down menu To enable the feature so that you are prompted for a lock code the next time you launch the manager select on power up from the drop
43. topic to display its window Help Topics Handheld PC On Handheld PCs help is available in most windows by tapping the button in the upper right corner of the window and is also available through Start gt Help Use the index to locate the topic you want to display Help Topics Pocket PC On Pocket PCs you can display help by selecting Help from the Start menu in the upper left corner of the screen Use the index to locate the topic you want to display About Window The About window displays version information The information displayed in this window is The phone number of your account gt The Electronic Serial Number ESN a number assigned to each PCS Connection Card by the manufacturer gt The version of software in use The version of the card driver software that forms the interface between the card and your operating system in use gt The version of the PRL Preferred Roaming List which specifies the radio frequency channels that the card is permitted to use The hardware version gt The version of firmware software that resides in the flash memory of the card in use gt The version of the bootloader a component of the firmware in use On notebook PCs if you have an Internet connection you can go to the Sierra Wireless Web site by clicking the www sierrawireless com button Section 3 Using the PCS Connection Card 3D Menu Options 89 90 Section 3E The Network A
44. upgrade to IE6 installation http www microsoft com windows ie downloads ie6 default asp Windows 2000 High Encryption Pack http www microsoft com windows2000 downloads recom mended enryption default asp Section 3 Using the PCS Connection Card 3F Troubleshooting Tips Notebook PC 99 Error Connection Seems Slow When you have a both a PCS Connection Card and an AirCard 300 in your computer the data connection seems quite slow Possible Causes Suggestions Under some operating systems if both cards are Before you use the PCS Connection inserted then the path that the Internet Protocol Card eject the AirCard 300 from IP traffic will take is not predictable Ifthedata your computer gets routed through the AirCard 300 you will experience slower data transfer rates Error Connection Gets Dropped Windows 2000 and XP When attempting a data connection with PCS Connection Manager the connection gets dropped as soon as it is established the status goes from Authenticating and Authenticated back to Ready to Connect Possible Causes Suggestions The connection 1 Windows XP Click Start gt Connect To gt 1xRTT properties are not High Speed Windows 2000 Click Start gt Settings gt Network and Dial Up Connections gt 1xRTT High Speed In the window that appears click Properties Click the Networking tab Click Settings
45. which entries are affected when you eject and reinsert the card Updating the Driver 1 If the installation CD is not already in your CD ROM drive insert it If the CD start up menu appears use the exit option in the lower left corner of the screen to exit the menu Right click Sierra Wireless AirCard 550 PC Card Parent or the card listing under Multifunction adapters to display a pop up menu Select Properties in the pop up menu to open the Properties window Click the Driver tab Click the Update Driver button to open the Upgrade Device Driver Wizard Click Next on the first window of the Found New Hardware Wizard to proceed to the next window Select Display a list of the known drivers for this device so that can choose a specific driver and click Next Click the Have Disk button Section 3 Using the PCS Connection Card 3F Troubleshooting Tips Notebook PC 103 9 Enter d Drivers Win2k where d is the drive letter for your CD ROM drive and click OK to proceed 10 Click Next 11 If the Digital Signature Not Found window displays click Yes 12 Click Finish to proceed Repeat steps 6 to 12 as prompted If you are prompted to restart your PC click Yes Otherwise restart your PC from the Start menu You must restart your PC to complete the driver installation The correct driver is then installed Windows Me To verify that the correct driver is installed Locate the existing driver gt Repl
46. you may change to a different Service Plan for which you qualify Any change is effective at the start of your next full invoicing cycle unless otherwise specified by us at the time that you place your change order If you change or add a different Service Plan or service feature and the change is effective prior to the start of your next full invoicing cycle you will be invoiced a prorated amount We may require a service charge for implementing any change directed by you as well as the Service Plan or optional service features you select If you are on a Term Service Plan your ability to change to another Service Plan may be limited and we may require you to pay a termination fee as set out in your Service Plan Use of Services and Equipment Availability You must be at least 18 years old to subscribe to our Services We may require you to provide proof of your age and identity If you are under 18 years old you may be eligible for certain Services that have Account Spending Limits if a person 18 years or older is also named as a subscriber on the Account Services and equipment may not be used for any unlawful fraudulent or abusive purpose By requesting Services you agree that you will not use Services and equipment in any unlawful fraudulent or abusive manner You may not resell or lease Services or equipment to anyone Services are available within the operating range of the Sprint Nationwide PCS Network Coverage and quality of Services ma
47. you manually Outlook or synchronize the phone book Phone book in once you go online PCSConnection Manager Phone Book Handheld Pocket PC The phone book is an interface to the Contacts screen of the Pocket Outlook program Any contact information you enter in Outlook is accessible through the phone book in the PCS Connection Manager Software You cannot add contact information directly to the phone book of the PCS Connection Manager Note If you add new information to Outlook it does not appear in the phone book of the PCS Connection Manager until the manager is restarted or you refresh the phone book To refresh the phone book select File gt Refresh The benefit of the phone book is that it saves you having to enter phone numbers of the people you regularly call each time you make a call The number of phone book entries is limited only by the amount of storage space available on your computer To open the phone book gt Select Tools gt Phone Book To dial a phone number in the phone book 1 Select the record on the PhoneBook screen 2 Select the phone number for the record 3 Select File gt Dial Section 3 Using the PCS Connection Card 70 3D Menu Options Always On Top Notebooks Only When Always On Top is enabled the PCS Connection Manager displays in front of all other application windows even when you position another window over the manager This allows you to view connection statu
48. 52 Tip If you click the TALK button without entering a number the card redials the last number you dialed If you are roaming and Call Guard is enabled page 88 the card beeps and a screen appears stating that a roaming rate applies As the call is being dialed the PCS Connection Manager displays Dialing and the phone number Once the call is answered In Use is displayed You can also dial a number from the Phone Book see page 67 for notebook PCs and page 70 for Handheld Pocket PCs and from the Call Log see page 71 Section 3 Using the PCS Connection Card 3C Voice Connections 59 Incoming Calls When you receive an incoming call Asound is played unless the Silent Ringer feature is enabled The keypad is displayed Ifyou have Caller ID the phone number and if available the name of the caller are displayed Ifyou are roaming and Call Guard is enabled page 88 then the card beeps and a screen appears stating that a roaming rate applies Tip The Options window displayed when you select MENU gt Options allows you to customize the sound played when you receive an incoming call and to enable and disable the Silent Ringer feature See page 77 Note If an incoming call occurs while you have an active data connection your caller will get a busy signal or be put through to your voicemail box To answer a call 1 Connect a headset to the card if one is not already connected 2 Cli
49. 550 Pocket PC Double click the Add Remove button Confirm that you want to delete the program by clicking OK Click Finish A NX 50M To remove the software from a Pocket PC 1 Eject the PCS Connection Card if it is inserted in your PCMCIA jacket and the jacket is attached Tap Start gt Settings Tap the System tab Tap the Remove Programs icon Tap Sierra Wireless Inc AirCard 550 and tap the Remove button 6 Confirm that you want to remove the program by tapping Yes To remove the software from a Handheld PC 1 Eject the PCS Connection Card if it is inserted in your PC Card slot 2 Open the Control Panel by selecting Start gt Settings gt Control Panel 3 Double tap the Remove Programs icon 4 Select Sierra Wireless Inc AirCard 550 Handheld and tap the Remove button 5 Confirm that you want to delete the software by tapping Yes To reinstall the software follow the instructions starting on page 30 Section 3 Using the AirCard 3G Troubleshooting Tips Handheld Pocket PC 119 120 Section 4 PCS Vision Section 4 PCS Vision 121 122 Section 4A PCS Vision In This Section Web Messaging gt PCS Business Connection CS Vision brings you clarity you can see and hear with enhanced always on mobile multimedia capabilities like email Internet browsing and PCS Business Connection that are easy to learn and use This rich colorful graphic experience will b
50. 8 dial pad PCS Connection Manager program 55 dialing message area 42 disk space notebook PCs 19 dormant connection 52 indicator 45 driver definition 12 reinstalling Windows 2000 102 Windows 98 SE 101 Windows Me 104 Windows XP 106 version 89 DTMF mute 81 Index 165 DTMF tone 81 E electrical specifications 133 encryption indicator 44 END button 58 environmental specifications 133 error messages See troubleshooting ESN electronic serial number 13 F fax 84 fax call from message area 43 FCC 135 141 145 firmware version 89 G GO button 46 H hands free earbud 9 hardware version 89 hazards 142 headset 9 volume 78 help Handheld Pocket PCs 89 notebook PCs 88 l 1 0 space input output space 19 in service inactive status area icon 47 in use message area 42 inactivity timeout 84 incoming call answer as 84 in call log 72 sound 77 incoming calls voice 60 indicator area 43 Handheld PCs 43 notebook PCs 43 Pocket PC 43 166 Index installation Handheld Pocket PCs 27 34 notebook PCs 17 25 Windows 2000 19 21 Windows 98 SE 19 21 Windows Me 19 21 Windows XP 21 22 Internet 50 IRQ interrupt request 19 K key tone settone length 81 KeyGuard 74 keypad PCS Connection Manager program 55 keypad button 41 L LED operation 132 liability limitation of 143 lock code 13 78 lock modem 78 M maintenance 14 memory notebook PCs 19 MENU button 41 menu options 63 8
51. 9 message area Handheld PCs 42 notebook PCs 42 Pocket PCs 42 message area text connected to 42 data call from 43 dialing 42 fax call from 43 in use 42 new missed call s 43 not activated 43 provisioning complete 43 ready to connect 42 roam call from 43 service required 43 voice call from 42 you have new voicemail 43 messages error See troubleshooting Microsoft Outlook synchronize with phone book 69 minimize button Handheld PCs 41 notebook PCs 41 minute alert 81 missed call in calllog 72 status area icon 47 mute 81 N NAM profile 84 network adapter manager 12 92 newmissed call s message area 43 not activated message area 43 not in service Handheld Pocket PC 118 notebook PC 99 number keys on keypad 58 0 operating temperature 133 options window 75 88 outgoing calls in call log 72 voice 59 Outlook synchronize with phone book 69 Outlook synchronization contacts only 86 P patents 144 PC Card slots 19 PC Card insertion and removal Handheld Pocket PCs 32 33 notebook PCs 23 24 PCS Business Connection 127 PCS Connection Manager desktop shortcut 20 21 PCS Connection Manager program auto launch 85 launching 38 menu options 63 89 purpose 38 window and indicators 37 47 PCS Email 126 Accessing Messages 126 Composing Messages 126 PCS Messages 125 PCS Vision automatic connection 87 description 50 dormant connection 52 establishing a connection 51 indicator service not availabl
52. Basics 1B Getting Started 13 Care and Maintenance As with any electronic device the PCS Connection Card must be handled with care to ensure reliable operation Follow these guidelines in using and storing the card gt Do not apply adhesive labels to the card This may cause the card to become jammed inside the card slot Optimal signal strength is usually obtained when the antenna is perpendicular to the modem The antenna should bend easily at the hinge Do not forcefully bend the antenna gt When storing or transporting your PC in a case such as a notebook case remove the antenna and store it in a compartment where it cannot be crushed or broken The card should fit easily into your PC slot Forcing the card into a slot may damage connector pins Protect the card from liquids dust and excessive heat gt When not installed in your computer store the card in a safe place Section 1 PCS Connection Card Basics 14 1B Getting Started Section 2 Installing the PCS Connection Card Section 2 Installing the PCS Connection Card 15 16 Section 2A Installation on Notebook PCs In This Section gt System Requirements gt Installing the PCS Connection Manager Software gt Inserting and Removing the Card gt Configuring Your Account his chapter guides you through the steps necessary to install your PCS Connection Card and make it operational on a notebook PC Section 2 Installing the PC
53. Device Manager button Locate the device that you want to disable Ifyou want to disable an internal modem expand the Modem tree by clicking the sign to its left Ifyou want to disable an infrared device expand the Infrared Devices tree by clicking the sign to its left Section 3 Using the PCS Connection Card 112 3F Troubleshooting Tips Notebook PC Ifyou want to disable a network card expand the Network Adapters tree by clicking the sign to its left 6 Right click the device you want to disable choose Disable from the pop up menu that appears and click OK Uninstalling and Reinstalling the PCS Connection Card Driver 1 If the installation CD is not already in your CD ROM drive insert it If the CD start up menu appears use the exit option in the lower left corner of the screen to exit the menu 2 If the card is not already inserted into a PC Card slot insert it 3 In the Control Panel Device Manager window expand the Multifunction Adapters tree by clicking the sign to its left 4 Right click the Sierra Wireless AirCard 550 PC Card Parent 5 Click Uninstall from the pop up menu and click OK 6 Eject and reinsert the PCS Connection Card to launch the Found New Hardware Wizard 7 Select Install from a list or specific location Advanced and click Next 8 Select the Search for the best driver in these locations radio button and the Include this location in the search check
54. From the General tab of the Options window of the PCS Connection Manager select the Outlook Synchronization Contacts only check box 3 Click OK to synchronize the phone book and Outlook The following table describes the circumstances under which Outlook and your phone book will be synchronized Checkbox refers to the Outlook Synchronization Contacts only checkbox Table 5 Synchronization of Outlook and Your Phone Book Outlook or phone book in PCSConnection Manager Checkbox You change When you are Then Outlook and your phone book become synchronized Selected Phone bookin Online Automatically immediately PCS Connection Manager Selected Contacts in Online Whenoneofthefollowingoccurs Outlook you restart the PCS Connection Manager change the phone book in the manager or manually synchronize the phone book Selected Contacts in Offline Onceyou goonlineandoneofthe following occurs you restart the PCS Connection Manager change the phone book in the manager or manually synchronize the phone book Section 3 Using the PCS Connection Card 3D Menu Options 69 Table 5 Synchronization of Outlook and Your Phone Book Checkbox You change When you are Then Outlook and your phone book become synchronized Cleared Contacts in Online Only if you manually Outlook or synchronize the phone book Phone book in PCSConnection Manager Cleared Contacts in Offline Only if
55. Icons Icon Tull Meaning Note This icon is displayed only when voice and data services are available The Signal Strength indicator uses bars to show the intensity of the radio signal The number of bars increases as signal strength increases to a maximum of four bars Tip Optimal signal strength is obtained when the antenna is perpendicular to the card When no bars areshown no connection is possible for one of these reasons No antenna is attached You are outside the CDMA network coverage area The signal strength is too weak Anetwork or account problem is preventing the PCS Connection Card from obtaining service Once a connection is established this icon is replaced by the Transmit Receive icon shown on page 45 y Thesilentringerfeatureisenabled When an incomingcallisreceived no sound is played You can enable and disable this feature under MENU gt Options Page 76 Encryption is in use on voice calls Encryption prevents your calls from being monitored The PCS Connection Card uses encryption where it is available on the network A voice call is in progress HN B You have unread Web messages If the indicator is blinking you have one or more urgent or important unread Web messages To display the Web Messaging window in which the messages are displayed select MENU gt Web Messaging For instructions on reading Web messages see page 65 Section 3
56. LK Place and answer incoming calls When you are not Br your receiving an incoming call TALK dials the numbers in the message area If no numbers aredisplayed the card redials the last number you dialed END End a call or clear all the digits and characters in the lt Esc gt on your message area cancel a call that you ve started to enter keyboard This button also clears most status messages BACK Clearthelastnumberyou veentered Press and hold BACK to clear an entire entry Volume Control Increase or decrease the headset volume Notebook Handheld PCs To increase the volume move the slider to the right To decrease the volume move the slider to the left Pocket PCs To increase the volume move the slider up To decrease the volume move the slider down Section 3 Using the PCS Connection Card 58 3C Voice Connections Outgoing Calls To initiate a call 1 Connect a headset to the card if one is not already connected 2 If the keypad is not displayed then Notebook Handheld PC click the keypad button Pocket PC tap Tools gt Voice Call 3 Enter the number you want to dial by either clicking the number buttons on the keypad or typing the numbers on your keyboard 4 Click the TALK button Note You cannot make a phone call when there is an active PCS Vision connection You can make phone calls during dormant PCS Vision connections For information on dormancy see page
57. Otherwise restart your PC from the Start menu You must restart your PC to complete the driver installation Windows 2000 To resolve a resource conflict in Windows 2000 Disable a device internal modem infrared device or network card gt Uninstall and reinstall the PCS Connection Card driver Disabling an Internal Modem Infrared Device or Network Card 1 Close all Windows programs and open the Control Panel by selecting Start gt Settings gt Control Panel Double click the System icon Click the Hardware tab Click the Device Manager button Locate the device that you want to disable Ifyou want to disable an internal modem expand the Modem tree by clicking the sign to its left Ifyou want to disable an infrared device expand the Infrared Devices tree by clicking the sign to its left gt Ifyou want to disable a network card expand the Network Adapters tree by clicking the sign to its left 6 Right click the device you want to disable choose Disable from the pop up menu that appears and click OK oF WN Section 3 Using the PCS Connection Card 3F Troubleshooting Tips Notebook PC 109 Updating the Driver 1 If the installation CD is not already in your CD ROM drive insert it If the CD start up menu appears use the exit option in the lower left corner of the screen to exit the menu 2 If the card is not already inserted into your PC Card slot insert it 3 In the
58. S Connection Card 2A Installation on Notebook PCs 17 Getting Started Before you can use your PCS Connection Card you must first 1 Install the PCS Connection Manager Software located on the Installation CD onto your computer Note Before installing your new software delete or uninstall any previously existing modem or dialer software from your system Note Do not insert the PCS Connection Card in the slot until prompted to do so by the Setup program 2 Insert the card into your computer s PC Card slot Sprint label facing up Windows will detect the card and automatically install the necessary card drivers 3 Launch the PCS Connection Manager Software application 4 If your card has not previously been activated the Activation Wizard will automatically launch and guide you through the process System Requirements The PCS Connection Card is supported on the following operation systems Windows 98 SE Windows 2000 with Service Pack 1 gt Windows Me Windows XP Home and Professional versions Section 2 Installing the PCS Connection Card 18 2A Installation on Notebook PCs To install the PCS Connection Card you require these system resources Table 1 System Resource Requirements Card slots 1 Type II PCMCIA PC Card slot Communications ports 1 available Disk drive CD ROM 1 0 resources 1 IRQ 40 bytes 1 0 space Memory 32 MB Disk space 7MB Tip A driver is software that
59. S Connection Card Software gt Activating and Configuring Your Account Care and Maintenance his section outlines the basics of getting started with your PCS Connection Card including installing the PCS Connection Manager Software and inserting and activating your card Section 1 PCS Connection Card Basics 1B Getting Started 11 Getting Started Before you can begin using the PCS Connection Card you must 1 Install the PCS Connection Manager Software 2 Activate your PCS Account and configure the PCS Connection Card to use your account unless the card has been pre activated The PCS Connection Card Software The PCS Connection Card comes with this software PCS Connection Manager which allows you to manage the card and monitor your connections For notebook PCs only An application called the Network Adapter Manager that allows you to switch between the PCS Connection Card and other network cards gt The driver software that forms the interface between the network card and your Windows operating system The software must be installed before you insert the PCS Connection Card for the first time Detailed instructions are provided starting on page 17 for notebook PCs and on page 27 for Handheld Pocket PCs Activating and Using PCS Service Before using your PCS Connection Card you must first set up your PCS wireless network account To set up your PCS Connection Card wireless network account
60. ace the driver with the Windows Me driver from the PCS Connection Card installation CD Locating the Existing Driver 1 Open the Control Panel by selecting Start gt Settings gt Control Panel 2 If the System icon is not in the window view all Control Panel options 3 Double click the System icon 4 Click the Device Manager tab 5 Locate the PCS Connection Card entries by using the signs to expand the listings For example to see all the installed modems click the sign to the left of Modems The card should have 3 entries The card should display under Multifunction adapters as Sierra Wireless AirCard 550 PC Card Parent The card should display under Modems as Sierra Wireless AirCard 550 Modem The card should display under Network adapters as Sierra Wireless AirCard 550 Adapter If the listings above do not appear identify the listing for the PCS Connection Card by ejecting the card This causes the driver listing for the card to disappear from the list Reinsert the card again to cause the driver listing to reappear You can identify the entries for Section 3 Using the PCS Connection Card 104 3F Troubleshooting Tips Notebook PC the PCS Connection Card by observing which entries are affected when you eject and reinsert the card Replacing the PCS Connection Card Driver 1 If the installation CD is not already in your CD ROM drive insert it If the CD start up menu appears use the exit opt
61. anges you maketothephonebookwill notbereflectedin Outlook To synchronize the two once online from the Phone Book click File gt Synchronize with Outlook TTY Mode ATTY TeleTYpewriter is a device for people with hearing and speech impairments The device allows people to communicate over phone systems using a typewriter like keyboard When TTY Mode is set to any value besides Off you canattach a TTY devicetotheheadsetconnectorand use a TTY device with the PCS Connection Card The options in this field are gt Off you don t use a TTY device for communicating On Full you use the TTY device for receiving and sending messages On Talk Only you use the TTY device to read the other person s message You speak to convey your message On Hear Only you use the TTY device to type your message You listen to the other person s message Section 3 Using the PCS Connection Card 86 3D Menu Options Network Tab Table 12 Network Tab Options Field Description Automatically establish a Infuture releases the PCS Connection Cardwillhave network session when available 4 feature to allow for an immediate PCS Vision connection whenever the card is inserted and PCS Vision service is available For a description of PCS Vision connections see page 51 This option is not yet available Display Tab Table 13 Display Tab Options Field Description Always o
62. askbar icons his chapter outlines the PCS Connection Manager interface for your PCS Connection Card including the components of the main window button usage taskbar icons and more Once you ve mastered the basics here you ll be ready to begin using your PCS Connection Card Section 3 Using the PCS Connection Card 3A The PCS Connection Manager Window and Indicators 37 The PCS Connection Manager PCS Connection Manager Software allows you to manage and monitor the connection between your PCS Connection Card and the CDMA network Use the PCS Connection Manager to Determine your signal strength roaming status PCS Vision availability and other network connection parameters Initiate voice and data calls View call statistics and Web messages Enable and disable features like Always On Top which allows you to set the card software to display in front of other application windows and KeyGuard which prevents accidental dialing Set options related to Web messages sounds played voice calls and the lock code security feature which you can use to prevent others from using your card v Anytime you use the PCS Connection Card you must run the PCS Connection Manager Software Starting the PCS Connection Manager Software On a notebook PC you can launch the PCS Connection Manager Software by gt gt Double clicking the icon on your desktop Selecting Start gt Programs gt Sierra Wireless gt AirCard 550
63. ation of this Agreement survive termination of this Agreement This Agreement is subject to any applicable federal and state law collectively Applicable Laws If there is a conflict the Service Plan including any Term Service Plan controls over the Terms The following provisions are not generally applicable and apply only to customers whose Service Plans include these terms Traveling If you are making or receiving calls outside your Home Service Area but on the Sprint Nationwide PCS Network you may be charged for Services at a travel rate for both outgoing and incoming traveling calls Long distance charges may not be included in the travel rate Traveling charges do not apply if you subscribe to a Home Rate USA Section 6 Safety Information and Terms amp Conditions 162 6B Terms and Conditions plan or to both Toll Free USA and Home Rate USA See Home Rate USA and Toll Free USA for more information You do not have to register your Number when traveling outside your Home Service Area Home Rate USA This service lets you make or receive calls from anywhere on the Sprint Nationwide PCS Network at your Home Service Area airtime rates Toll Free USA This service lets you call from anywhere on the Sprint Nationwide PCS Network to anywhere in the United States Puerto Rico and the U S Virgin Islands and be charged at your Home Service Area airtime rates with no additional long distance charges If you have Home Rate USA but do
64. ble 1 LED Operation LED Behavior Indicates Solid amber The card is powering up Blinking amber The card is searching for a channel Solid green A call is in progress Blinking green Thecard has acquired a channel and is in idle mode no call is in progress Solid red An error has occurred Both red and green are lit Section 5 Technical Specifications 132 5A Technical Specifications Radio Frequency andElectrical Specifications Table 2 Radio Frequency amp Electrical Specifications Approvals Compliant with IS 95A IS 95B IS 98D IS 707A 15707A 1 CDMA Developers Group FCC Industry Canada Voltage 5 Vde from PCMCIA Slot Current Maximum 680 mA Typical 150 mA Transmitter power 200 mW 23 dBm Transmit PCS 1850 to 1910 MHz Cellular 824 to 849 MHz Receive PCS 1930 to 1990 MHz Cellular 869 to 894 MHz Channel spacing 1 25 MHz Frequency stability 150 Hz Environmental Specifications Table 3 Environmental Specifications Operating temperature 30 to 60 C ambient outside PCMCIA enclosure Storage temperature 30 to 85 C Humidity 95 non condensing Vibration 15 g peak 10 to 2000 Hz non operating Drop 30 76 cm on to vinyl covered concrete Section 5 Technical Specifications 5A Technical Specifications 133 134 Section 5B Regulatory Information In This Section gt Warni
65. box then enter d Drivers WinXP where d is the drive letter of your CD ROM drive Click Next to proceed to the next window 9 If a window appears prompting you to select the best match for your hardware from a list select the listing that shows in the Location column dAdrivers winxp netac550 inf where d is your CD ROM driver letter Click Next 10 If a warning appears stating that the PCS Connection Card has not passed Windows Logo testing click Continue Anyway 11 Click Finish and repeat steps 7 to 11 as prompted 12 If you are prompted to restart your PC click Yes Otherwise restart your PC from the Start menu You must restart your PC to complete the driver installation and reassign the resources The driver should then be reinstalled and the resource conflict resolved Section 3 Using the PCS Connection Card 3F Troubleshooting Tips Notebook PC 113 114 Section 3G Troubleshooting Tips Handheld Pocket PC In This Section gt Problem Causes and Suggestions gt Uninstalling the PCS Connection Manager Software his section provides assistance in diagnosing and solving many common problems you may experience while using your PCS Connection Card with your Handheld or Pocket PC Section 3 Using the AirCard 3G Troubleshooting Tips Handheld Pocket PC 115 Problem Causes and Suggestions When properly installed the PCS Connection Card is a highly reliable product Most problems are caused by
66. ce by clicking OK Fo FP won gt The PCS Connection Card listings should be removed Section 3 Using the PCS Connection Card 106 3F Troubleshooting Tips Notebook PC Installing the Windows XP PCS Connection Card Driver 1 If the installation CD is not already in your CD ROM drive insert it If the CD start up menu appears use the exit option in the lower left corner of the screen to exit the menu 2 Eject and reinsert the PCS Connection Card to launch the Found New Hardware Wizard 3 Select Install from a list or specific location Advanced on the first window of the Found New Hardware Wizard and click Next to proceed 4 Select the Search for the best driver in these locations radio button and the Include this location in the search check box then enter d Drivers WinXP where d is the drive letter of your CD ROM drive Click Next to proceed to the next window 5 If awarning appears stating that PCS Connection Card has not passed Windows Logo testing click Continue Anyway 6 Click Finish and repeat steps 1 to 5 as prompted The correct driver is then installed Resolving Resource Conflicts Note You require your PCS Connection Card installation CD to complete this procedure The PCS Connection Card requires these system resources gt 1IRQ gt 40 bytes of VO space gt communications port If these resources are not available to the card you have a resource conflict If another PC Card is installed y
67. ce or data connection 7 You missed failed to answer an incoming call You can view the number of the caller in the Call Log za You have unread Web message s u You have voicemail Ed Section 3 Using the PCS Connection Card 3A The PCS Connection Manager Window and Indicators 47 Section 3B Data Connections In This Section Basic Data Connection Information PCS Vision Connections his section provides an overview of the high speed data connection available through your PCS Connection Card and how best to take advantage of the card s versatility Section 3 Using the PCS Connection Card 3B Data Connections 49 The Basics The GO button on the PCS Connection Manager window is used to launch data connections for any of these purposes Browsing the Internet gt Receiving email Dialing into your corporate network Sending and receiving faxes The PCS Connection Card functions as a network card using a PCS Vision data connection In this type of connection the card establishes a high speed PCS Vision Internet connection to the CDMA network You do not need to provide a phone number and there is no dialing involved The maximum speed of this connection is 144 kbps but it is only available in areas where PCS Vision has been implemented Note Depending on your billing plan there may be a surcharge for PCS Vision calls Note You cannot make phone calls with the PCS Connection Card duri
68. ck the TALK button The indicator area displays the connection icon 2 the message area displays In Use and shows the duration of the call Tip If the Any Key Answer feature is enabled tap any key except END or BACK On the Pocket PC you can also use any of the four application buttons On the notebook and Handheld PC you can also use keys on your keyboard A through Z 0 through 9 and the or key Section 3 Using the PCS Connection Card 60 3C Voice Connections Voicemail Incoming calls may be put through to your voicemail box if Acalls arrives while you have an active data connection or gt You do not answer an incoming voice call When you have new voicemail gt The following icons are displayed E in the indicator area and 24 in the status area page 47 The message area displays the message You have new voicemail You can also set a sound to play when you have new voicemail page 77 To retrieve your voicemail gt Press and hold the 1 key for about 2 seconds If required you can change the phone number for your voice messaging system See page 82 Section 3 Using the PCS Connection Card 3C Voice Connections 61 62 Section 3D Menu Options In This Section Overview of Menu Items gt Description of Menu Items his chapter provides an overview and brief description of each menu option you may encounter while using your PCS Connection Card and PCS Connection Manager
69. connection is broken whether or not you are successful in connecting with the service with which you seek to connect even if the connection is later broken or dropped An exception is that you are not charged for voice calls that are not completed You are charged for completed calls to your Number from the time shortly before the phone starts ringing until the call is terminated by either party You will be charged peak rates for the entire duration of calls initiated during the peak time periods applicable to your Service You will be charged off peak rates for the entire duration of calls initiated during the off peak time periods applicable to your Service In addition to these usage charges you may be charged for recurring monthly service charges applicable local and long distance toll charges other usage charges connection fees roaming charges directory assistance call completion charges account review and management charges optional features you select at an extra cost and taxes and other regulatory related charges Charges for most Services are incurred in Section 6 Safety Information and Terms amp Conditions 148 6B Terms and Conditions one minute increments with partial minutes of use rounded up to the next highest minute You must pay by each invoice due date all charges for Services provided to the Number for each phone or other equipment that our records show you activated no matter who actually uses or has possession o
70. d then connect the host and the Handheld Pocket PC as described here This process installs the PCS Connection Manager Software and the PCS Connection Card drivers Installing the PCS Connection Manager Software on the Host To install the software on the host 1 Close any Windows programs that are running and insert the PCS Connection Manager installation CD in your CD ROM drive The CD should auto start and display a menu 2 If the CD does not auto start select Start gt Run and enter dNaunch exe where d is the drive letter of your CD ROM drive 3 From the CD start up window select gt Pocket PC installation and documentation then Pocket PC software installation if you have a Pocket PC running Windows CE 3 0 MS Pocket PC or Pocket PC 2002 installation and documentation then Pocket PC 2002 software installation if you have a Pocket PC running Windows CE 3 0 Pocket PC 2002 or gt Handheld PC 2000 installation and documentation then Handheld PC 2000 software installation if you have a Handheld PC running Windows CE 3 0 This launches the InstallShield Wizard that installs the software to the host 4 Use the Next and Back buttons to navigate through the wizard noting the following You must indicate your acceptance of the terms of the license agreement by clicking Yes to proceed with the installation Section 2 Installing the PCS Connection Card 30 2B Installation on Handheld and Pocket PCs gt Using the default
71. dapter Manager Notebooks Only In This Section gt Windows 98 SE and Me gt Windows 2000 and XP gt On Line Help and Version Information gt Closing the Network Adapter Manager his chapter outlines the functionality of the built in Network Adapter Manager during active PCS Vision connections using your PCS Connection Card when more than one network interface card is present in your notebook computer Section 3 Using the PCS Connection Card 3E The Network Adapter Manager Notebooks Only 91 The Basics The PCS Connection Card comes with an application called the Network Adapter Manager that is designed to manage multiple network interface cards on notebook PCs To understand the purpose of the Network Adapter Manager it is necessary to understand that the card behaves differently for each type of connection The PCS Connection Card behaves as gt A phone during voice connections gt A network interface card during PCS Vision connections It is only while the PCS Connection Card is behaving as a network interface card when there is an active PCS Vision connection that the Network Adapter Manager is of use Note The Network Adapter Manager launches automatically whenever Windows is started Unless you manually exit the application it remains running from the time you start Windows until you shut down Generally the status area icon is the only evidence that the Network Adapter Manager is running When yo
72. dems as Sierra Wireless AirCard 550 Modem The card should display under Network adapters as Sierra Wireless AirCard 550 Adapter If the listings above do not appear identify the listing for the PCS Connection Card by ejecting the card This causes the driver listing for the card to disappear from the list Reinsert the card again to cause the driver listing to reappear You can identify the entries for Section 3 Using the PCS Connection Card 3F Troubleshooting Tips Notebook PC 101 the PCS Connection Card by observing which entries are affected when you eject and reinsert the card Replacing the Driver 1 wen gt 15 16 If the installation CD is not already in your CD ROM drive insert it If the CD start up menu appears use the exit option in the lower left corner of the screen to exit the menu Under Network adapters click the PCS Connection Card entry Click the Properties button Click the Driver tab Click the Update Driver button to launch the Update Device Driver Wizard Click Next Select Display a list of all the drivers in a specific location so you can select the one you want and click Next Click the Have Disk button to open the Install From Disk window Enter dADrivers Win98 where d is the drive letter for your CD ROM drive Click OK Click OK Click Next Click Finish Click No when prompted to restart your PC In the Control Panel Device Manager window select the
73. downloadable files will vary from what you actually use You will be charged for additional data used in transporting and routing on the network If you use a Premium Service including services provided by third parties but for which you are billed on your PCS Invoice you will be charged for data used in transport and routing in addition to the charge for the Premium Service You will be charged for partial and interrupted data downloads or other use including re sent data and for unsuccessful attempts to reach Web sites and use other applications and services including those resulting from dropped network connections Your Section 6 Safety Information and Terms amp Conditions 6B Terms and Conditions 149 invoice will not separately identify the number of kilobytes attributable to your use of specific sites sessions or services used Specific additional information about PCS Vision wireless services including pricing included kilobytes and combining with other PCS Service Plans is available in our standard sales collateral for PCS Vision wireless Service Plans or at www sprintpcs com Voice Command PCS Voice Command is an optional service that allows you to place calls by using speech recognition technology Calls to 911 or similar emergency numbers cannot be placed through the Voice Command feature Airtime and applicable long distance charges for a call completed from your Number using the Voice Command feature begin when you press
74. e 45 warning message 87 phone book Handheld Pocket PCs 70 notebook PCs 67 synchronize with Outlook 69 phone number 13 preferred roaming list 89 privacy indicator 44 PRL 89 provisioning complete message area 43 R radio frequency specifications 133 ready to connect message area 42 regulatory information 135 141 145 resource conflicts resolving Windows 2000 109 Windows 98 108 Index 167 Windows Me 111 Windows XP 112 restore defaults button 75 roam call from message area 43 roaming indicator 45 S safety 142 searching for PCS Connection Card Handheld Pocket PC 117 notebook PC 98 service alert 82 service required message area 43 Sierra Wireless Inc 144 signal strength 44 obtaining optimal 14 silent ringer 54 indicator 44 software installation Handheld Pocket PCs 30 32 notebook PCs 19 22 uninstalling Handheld Pocket PC 119 version 89 sounds 76 78 specifications 123 131 133 status area See taskbar icons stop button 46 storage temperature 133 synchronize phone book with Outlook 69 system clock 85 system requirements Handheld Pocket PCs 28 notebook PCs 18 system select 85 system tray See taskbar icons T TALK button 58 taskbar icons 46 168 Index technical specifications 123 131 133 tone length 81 trademarks 144 transmit receive icon 45 troubleshooting Handheld Pocket PCs 115 119 notebook PCs 97 113 TTY Mode 86 Type II PC Card 8 U uninstalling software
75. e PCS Connection Card 3D Menu Options 81 Table 9 Voice Tab Options Continued Field Service Alert Description This field allows you to enable and disable the Service Alert feature When enabled the card emits a tone whenever a change occurs in the PCS Vision coverage or roaming status A tone is emitted whenever the card gt Goes from being out of PCS Vision coverage to being in PCS Vision coverage Goes from being in PCS Vision coverage to being out of PCS Vision coverage Leaves the Sprint Nationwide PCS Network gt Enters the Sprint Nationwide PCS Network Use the check box to enable and disable the feature The feature is enabled when checked Change Depending on your PCS Service Plan you may have aVoicemail feature that allows callers to leave you a message when you don t answer a call If you have this feature then you access your voice messages by dialing your PCS Phone Number When the PCS Connection Card is configured your voicemail dial in number is automaticallysetup for you If this number should change you can change the number here To change the number 1 Click Change 2 Enter the new phone number in the window that appears 3 Click OK Section 3 Using the PCS Connection Card 82 3D Menu Options Web Messages Tab Table 10 Web Messages Tab Options Field Description Web Messages Expire Thisfeature allowsforthe automaticdeletion of W
76. e PCS coverage you may incur roaming fees within a PCS coverage area Certain features are not available when roaming Roaming rates may be different from and higher than the rates you pay for calls within your Sprint PCS Local Service Area and on the Sprint Nationwide PCS Network Roaming charges are invoiced according to the practices of the roaming service provider When roaming you are subject to the limitation of liability provisions and other applicable rules imposed by the roaming service provider Interruption of Service We may give credit for a continuous interruption of Services for more than 24 hours on a case by case basis Interruptions caused by your negligent or willful actions or by failure of equipment or service not provided by us or by causes beyond our reasonable control do not qualify for credit We may provide you with an airtime credit of one minute for a call that is disconnected because of transmission limitations caused by atmospheric geographic or topographic conditions and that you redial within one minute of disconnection You must notify us within 24 hours of the disconnection to request credit Section 6 Safety Information and Terms amp Conditions 6B Terms and Conditions 157 Phones and Other Equipment Phones and other equipment may be purchased and returned as provided in the purchase documents We are not the manufacturer of the phones or other equipment The only warranties on the phones or other equipm
77. e visually comparable to your home or office computer It s a revolutionary way to look at wireless Section 4 PCS Vision 4A PCS Vision 123 A Browsing the Web With Your YY PCS Connection Card Launching the Web To launch the Web From the card s main menu highlight Web and select Launch Your User Name When you buy a PCS Connection Card and sign up for service you re automatically assigned a user name Then when you use PCS Vision Services your user name is submitted to identify you to the Sprint Nationwide PCS Network The user name is also useful as an address for email and instant messaging as a way to personalize Internet services and as an online virtual identity Auser name is typically based on the customer s name and a number followed by sprintpcs com For example the third John Smith to sign up for PCS Vision Services might have jsmith003 sprintpcs com as his user name If you want a particular user name you can visit www sprintpcs com and get the name you want as long as nobody else has it Note If you already have a PCS Mail User Name that will automatically become your PCS Vision User Name Your user name will be automatically programmed into your PCS Connection Card You don t have to enter it Section 4 PCS Vision 124 4A PCS Vision N Messaging Now you can send and receive email and instant messages as well as chat on select PCS Connectiobn Cards With chat you can have a c
78. ear When it comes to mobile connectivity the PCS Connection Card offers more freedom than ever before No wires no cables just access to your data when you need it The power of the Internet and company data is truly at your fingertips This guide will familiarize you with our technology and your new PCS Connection Card and PCS Connection Manager Software through simple easy to follow instructions Thank you for choosing Sprint Introduction to this User s Guide his User s Guide introduces you to all the features of your new PCS Connection Card It s divided into six sections gt Section 1 PCS Connection Card Basics gt Section 2 Installing the PCS Connection Card gt Section 3 Using the PCS Connection Card Section 4 PCS Vision gt Section 5 Technical Specifications amp Regulatory Information gt Section 6 Safety Information and Terms amp Conditions Throughout the guide you ll find tips that highlight special shortcuts to help you make the most of your wireless network card and service The Table of Contents and Index will help you locate specific information quickly You ll get the most out of your PCS Connection Card if you read each section However if you d like to get right to a specific feature simply turn to that page Follow the instructions in that section and you ll be ready to use your card in no time Tip You can print out this guide to keep on hand or view it online If you re viewi
79. eb messages that have been in your Inbox for a specified amount of time The Web messaging feature is described in detail beginning on page 65 To disable automatic deletion of messages select Never from the drop down menu To enable automatic deletion of messages select a number of days from the drop down menu Only messages that have been read displayed in the window are deleted by this feature Manual deletion of messages is covered on page 65 Section 3 Using the PCS Connection Card 3D Menu Options 83 General Tab Table 11 General Tab Options Field Data Call Inactivity Timeout Disconnect Description The Inactivity Timeout terminates your data connections automaticallywhenthecardisinactive fortheamountoftimeyouspecifyhere The card is inactive when no data transmission is occurring Select Never to disable the feature Otherwise select the number of minutes after which you want to automatically disconnect Note that this has no affect on PCS Vision connections Incoming Calls Answer By default the card is set to answer all calls as voice calls To receive a fax or data call you must set this field accordingly before the call is answered This means that anyone wanting to send a fax or establish a data connection with the card must notify you in advance so that you can change this field before the call is made Ifyouselect nextcall as Fax or nextcallas Data
80. eceive calls Page 77 gt The Phone Book allows you to keep a record of frequently used phone numbers and to dial a number simply by double clicking it Page 67 page 70 gt The Call Log records details about all incoming and outgoing calls providing useful information such as the phone numbers of missed calls Page 71 gt If your PCS Service Plan includes Three Way Calling Voicemail Call Alert or Caller ID they are supported by the card Tip Many voice features are configured in the Voice Options window See page 80 Section 3 Using the PCS Connection Card 54 3C Voice Connections Using the Keypad The keypad is used to answer and place voice calls The keypad performs the same functions as the keypad on a mobile phone Tip You can store frequently dialed numbers in the Phone Book and dial directly from the Phone Book window instead of entering the number on the keypad See page 67 notebook PCs or page 70 Handheld Pocket PCs Notebook Handheld PC The keypad is displayed when you click the keypad button located next to the MENU button in the lower left corner of the PCS Connection Manager window 55 0 u menna mena menu E gt Sprint 1 Click the keypad button 2 The keypad appears Section 3 Using the PCS Connection Card 3C Voice Connections 55 Open close Volume control the keypad Place and answer calls Clear a number End a call you ve entered clear status messages
81. ection Card and other network interface cards Switching Primary Cards If you initiate a PCS Vision connection with the PCS Connection Card while a LAN card is primary the Network Adapter Manager automatically makes the PCS Connection Card the primary card That is making a PCS Vision connection while a LAN card is in use has the effect of rerouting data traffic from the LAN card to the PCS Connection Card Note Switching between cards while using a network application is NOT recommended For example if you use the Network Adapter Manager to switch from using your LAN card to the PCS Connection Card while an email application is running the email application may behave unpredictably The recommendation is to close network applications switch cards and launch the applications again Section 3 Using the PCS Connection Card 3E The Network Adapter Manager Notebooks Only 93 The Network Adapter Manager also has a menu through which you can switch primary cards To switch cards 1 Right click the Network Adapter Manager icon in the status area to display the shortcut menu 2 Select the card you want to use as the primary card from the menu Help About Network Adapter Manager Esit Select Show Options from the menu The Network Adapter Manager window will appear Use the radio buttons to select the card you want to use as the primary card and click OK x O SIERRA WIRELESS Please select the network card tha
82. ed and the beginning of the current invoicing cycle those minutes from the prior invoicing cycle will be Section 6 Safety Information and Terms amp Conditions 150 6B Terms and Conditions charged at the rate per minute for usage over included minutes provided in the Service Plan in effect at the time the usage was incurred Additional Terms for Premium Services Access to and downloading of premium content is not included with PCS Vision services Certain PCS Vision services e g games ringers and screen savers contain mostly premium services content Your invoice will not separately identify the number of kilobytes attributable to your use of specific sites sessions or services used You will be charged for Premium Services at the rates and charges specified at the time of access or download in addition to data usage charges you will incur while connected to the Sprint Nationwide PCS Network You will be charged for partial and interrupted data downloads or other use including data that is resent and for unsuccessful attempts to reach Web sites and use other applications and services including those resulting from dropped network connections We provide no warranties and make no representations or claims with regard to the third party Premium Services In certain instances subject to the terms of the content purchased we may delete premium and non premium items downloaded to available storage areas e g your vault including any
83. ensed by QUALCOMM Incorporated under one or more of the following United States Patents and or their counterparts in other nations 4901307 5490165 5056109 5504773 5101501 5506865 5109390 5511073 5228054 5535239 5267261 5544196 5267262 5568483 5337338 5600754 5414796 5657420 5416797 5659569 5710784 5778338 Copyright 2002 Sierra Wireless Inc All rights reserved Trademarks Sierra Wireless the Red Wave design and the red tipped antenna are trademarks of Sierra Wireless Inc Heart of the Wireless Machine and AirCard are registered trademarks of Sierra Wireless Inc Other trademarks are the property of the respective owners All product specifications are subject to change without notice Comments Your comments and suggestions on improving this documentation are welcome and appreciated Please email your feedback to documentation sierrawireless com Thank you Consult our Web site for up to date product descriptions documentation application notes firmware upgrades troubleshooting tips and press releases www sierrawireless com Section 6 Safety Information and Terms amp Conditions 144 6A Safety and Notices Section 6B Terms and Conditions In This Section Terms and Conditions of Services his section contains the terms and conditions of service for your new PCS Connection Card Terms and Conditions of Services Effective as of May 1 2002 until replaced Thanks for choosing Sprint These t
84. ent are any limited warranties extended by the manufacturers We have no liability in connection with the phones and other equipment or for the manufacturers acts or omissions Lost or Stolen Equipment If your phone or other equipment is lost or stolen you must notify us by calling PCS Customer Service Solutions You are responsible for all charges for Services provided to the Number for the lost or stolen equipment before you notify us of the loss or theft We will deactivate Services to the Number upon notification to us of any loss or theft You may be required to provide evidence of the loss or theft for example a police report or sworn statement If the equipment is later found we may require that you exchange it for another phone or other equipment before we reactivate Services if we do reactivate Services as well as require you to pay a reactivation fee We will deactivate Services to any Number without prior notice to you if we suspect any unlawful or fraudulent use of the Number You agree to cooperate reasonably with us in investigating suspected unlawful or fraudulent use Caller ID If you do not want people you call to receive the Number assigned to your phone you must call PCS Customer Service Solutions for information about automatic Caller ID blocking The Number assigned to your phone can be blocked on a per call basis by dialing 67 Destination Number TALK or similar key but Caller ID delivery resumes on the next
85. erms and conditions are part of your agreement with Sprint for PCS Services For the most current version of the terms and conditions please visit our website at wwwsprintpcs com or call PCS Customer Service Solutions at 1 888 211 4PCS because the terms and conditions included with your PCS Phone may not the most current version If you activated PCS Services before the effective date of these terms and conditions these terms and conditions replace and supersede any previous terms and conditions Ifyou have questions about your PCS Services call PCS Customer Service Solutions at 1 888 211 4PCS 4727 or visit our Web site at vwww sprintpcs com Agreement Your agreement Agreement with Sprint Spectrum L P and any of its affiliates doing business as Sprint providing PCS Services Services to you is made up of these Terms and Conditions of Service Terms and the Service Plan that we agree to provide you Your Service Plan is described in our marketing materials and includes the Section 6 Safety Information and Terms amp Conditions 6B Terms and Conditions 145 rates and features we set for that Service Plan We use the words we us our or Sprint to refer to Sprint Spectrum L P and its affiliates doing business as Sprint in these Terms When you activate PCS Services or attempt to use our PCS Services including without limitation attempting to place a call on the Sprint Nationwide PCS Network or off the Sprint Na
86. etwork Adapter Manager Notebooks Only 91 The BASICS va rn le lee holen 92 Windows 98 SE and Me 0 6 cece cece c cece eee e cece ee eneeteaneeeees 93 Windows 2000 and XP 2 2 2222 94 On Line Help and Version Information 00 00 ceeeeee ence enee eens 95 Closing the Network Adapter Manager n u 0 00 cceecee cece tenn ee eens 95 3F Troubleshooting Tips Notebook PC o o oo ooooo 97 Problem Causes and Suggestions 00sec eee e cents cnet teenies 98 Reinstalling the PCS Connection Card Driver 0 00 cc cee eee eee e eens 101 Windows 98 SE an ar lenken 101 WANdOWS 2000 vos lia di ia 102 Windows Me a een nen 104 WidOWS RP atadas 06 Resolving Resource Conflicts 0 0 0 0 0 0 cceeece eee este nets eeeeneee ners 107 Windows 98 SE nennen 108 Windows 2000 2 neueren 109 A en 111 Windows Piscina ine una 12 3G Troubleshooting Tips Handheld Pocket PC 115 Problem Causes and Suggestions 0 00 cee eeceeeeeeee eee eee nenne 116 Uninstalling the PCS Connection Manager Software 0 ecceeeeee eens 119 SECTION 4 PCS Vision ooooooomomo mo 121 JA POS VISION nn else 123 Browsing the Web With Your PCS Connection Cd 124 launching the A eben ea ned by 124 Your User Name a nee nn san an 124 MESAENE torito Ads ea 25 BES MES nee iia 25 Signing Up for Web Updates ooooocooccoocccorcooncconccnn rr rn 125 El as aaron 26 Using
87. existing driver gt Install the Windows XP driver from the PCS Connection Card installation CD Uninstalling the Existing Driver Open the Control Panel by selecting Start gt Control Panel If Pick a category is displayed select Switch to Classic View Double click the System icon Click the Hardware tab Click the Device Manager button Locate the PCS Connection Card entries by using the signs to expand the listings For example to see all the installed modems click the sign to the left of Modems The card should have 3 entries The card should display under Multifunction adapters as Sierra Wireless AirCard 550 PC Card Parent gt The card should display under Modems as Sierra Wireless AirCard 550 Modem The card should display under Network adapters as Sierra Wireless AirCard 550 Adapter If the listings above do not appear identify the listing for the PCS Connection Card by ejecting the card This causes the driver listing for the card to disappear from the list Reinsert the card again to cause the driver listing to reappear You can identify the entries for the PCS Connection Card by observing which entries are affected when you eject and reinsert the card Right click Sierra Wireless AirCard 550 PC Card Parent or the PCS Connection Card listing under Multifunction adapters to display a pop up menu 7 Select Uninstall in the pop up menu 8 Confirm that you want to uninstall the devi
88. f the phone or other equipment at the time Services are provided PCS Vision Third Generation Wireless Charges For PCS Vision wireless services you will be charged on a per kilobyte basis for Web access whether sent or received by your PCS Phone or other wireless device rather than for airtime used even for certain PCS Vision voice services As long as your PCS Phone or other wireless device is connected to the enhanced Third Generation Sprint Nationwide PCS Network you will be incurring data usage charges You cannot receive incoming calls while using third generation services Data packet usage will be measured in kilobytes and will be rounded up to the next whole kilobyte Kilobyte usage will be rounded up to the next full cent Rounding up will occur at the end of each separate session or each clock hour at the top of each hour if the session spans more than 1 clock hour When traveling on the Vision network a session may be ended and new session initiated although no interruption to the actual data session will occur Each individual session will be rounded up The number of data packets used and charged to you will vary widely depending upon the specific PCS Vision wireless application or other service you use and the amount of data used in the specific application or service You will be charged for data exchanges initiated by other Internet users as well as those you initiate Estimates of data usage for example the size of
89. from the Web Accessing PCS Email Messages To access PCS Email Messages 1 From the Web home page select the Messaging folder 2 From the Messaging folder select Email If you re a first time user prompts will help you set up your email account by establishing a user name and password 3 To view your messages select Inbox 4 Select the message you wish to read 5 Once you ve read a message use the quick actions at the end of each message Erase Reply Reply All or Next Message or select Menu for a full list of options Composing PCS Email Messages To compose a PCS Email Message 1 From the home page select the Messaging folder 2 From the Messaging folder select Email 3 Select Compose 4 Select Add Name to enter the address of the person to whom you re sending a message and press OK Select Next to enter the subject of your email and your specific message Select Send when your message is ready to be delivered eo PCS Business Connection Personal Edition PCS Business Connection Personal Edition is designed to offer secure wireless access to both Microsoft Outlook and Lotus Notes PCS Business Connection Personal Edition delivers the following features gt Business email access Read reply to forward delete and compose your company email Company directory and contacts Search view call and email contacts from your company s directory Do all this and add edit your personal co
90. gress is shown in the message area Dialing Authenticating Once the connection is established the number of bytes received and transmitted are displayed PCS sion Rx 292 B Tx 2816 If you are running Windows 2000 or Windows XP and having problems establishing a connection see page 100 Tip Depending on a setting in the Options window a message warning you of a possible surcharge for PCS Vision service may be displayed whenever you establish a PCS Vision connection This warning message can be disabled in the Options window See page 87 Once the connection is established you can use any Internet application such as Internet Explorer Netscape Navigator or your email application To terminate a PCS Vision connection gt Click the Stop button Section 3 Using the PCS Connection Card 3B Data Connections 51 Dormant Connection The PCS Connection Card is active during PCS Vision connections when data transmission is occurring If data transmission over the network stops for a period of time the card becomes dormant The period of inactivity that causes the card to become dormant is set by Sprint and is always less than one minute Note Some programs may be unable to function on a dormant connection During dormant PCS Vision connections the following icon in the indicator area of the PCS Connection Manager window is grayed out h h When the card is in this state you are able to make p
91. hone calls with the card You will not be able to transmit data for example you won t be able to browse the Web during the phone call but the connection is not lost When you end the phone call data transmission is automatically resumed When the card has an active PCS Vision connection you cannot make phone calls Section 3 Using the PCS Connection Card 52 3B Data Connections Section 3C Voice Connections In This Section gt The Keypad gt Outgoing Calls gt Incoming Calls Voicemail Y ou can use your PCS Connection Card to transform your notebook or pocket PC into a mobile phone simply by connecting a headset to the card and using the PCS Connection Manager interface to place and receive voice calls Section 3 Using the PCS Connection Card 3C Voice Connections 53 Voice Connection Features The PCS Connection Card offers many convenient voice features The volume control allows you to adjust ringer or incoming voice volume Selecting the TALK button allows you to redial the previously dialed number gt Any Key Answer allows you to answer an incoming call by pressing any button on the keypad except END BACK or the volume control Page 80 gt Auto Answer can be enabled to automatically answer incoming calls within a specified number of rings Page 80 gt The KeyGuard feature prevents accidental dialing Page 74 gt The Silent Ringer prevents any sound from occurring when you r
92. icts his section provides assistance in diagnosing and solving many common problems you may experience while using your PCS Connection Card with your notebook PC Section 3 Using the PCS Connection Card 3F Troubleshooting Tips Notebook PC 97 Problem Causes and Suggestions When properly installed the PCS Connection Card is a highly reliable product Most problems are caused by one of these issues The wrong driver has been installed gt System resources required by the card are in use by other devices Network coverage is not available either because you are outside the coverage area or because of an account or network problem This section describes how to diagnose and solve these and other problems If after reading this section you are unable to resolve a problem please visit www sprintpcs com or contact PCS Customer Service Solutions at 1 888 211 4PCS 4727 Error Searching for PCS Connection Card The PCS Connection Manager Software displays this message Searching for PCS Connection Card Possible Causes Suggestions a The card is not completely a Eject and reinsert the card inserted into the PC Card slot b See Reinstalling the PCS Connection b The wrong driver is installed for Card Driver on page 101 the card c See Resolving Resource Conflicts on c There is a resource conflict page 107 Error Splash Screen is Frozen The splash screen of the PCS Connect
93. ied minimum amount to reduce your account balance below your Account Spending Limit We may change this minimum amount at any time upon notice to you You may pay any Section 6 Safety Information and Terms amp Conditions 6B Terms and Conditions 153 past due balance and the minimum amount by any method authorized by Sprint Contact PCS Customer Service Solutions for information about authorized methods of making these payments We may charge you a fee for calls that involve our live customer care services If we provide Services to you on an Account Spending Limit basis Services and coverage may be limited in certain ways You must pay all charges for Services even if they exceed the amount of your Account Spending Limit Clear Pay If we agree to provide Services to you as a Clear Pay customer we may suspend Services to your Number without prior notice to you immediately when your bill becomes past due Even if your bill is not past due we may suspend services if your unpaid usage exceeds 125 or another amount to be determined by your past credit or usage history If we require a deposit for you to establish or keep Services as a Clear Pay customer we will hold the deposit as partial guarantee of payment for Services see Deposits below Contact PCS Customer Service Solutions for information about authorized methods of making these payments We may charge you a fee for calls that involve our live customer care services If we provide Ser
94. ing Your PCS Connection Card on page 33 Inserting and Removing the PCS Connection Card Inserting the PCS Connection Card To insert the PCS Connection Card into a Pocket PC 1 Ifthe PCMCIA jacket accessory is not already attached slide the Pocket PC bottom first into the jacket It should click into place 2 Attach the antenna to the circular copper connector on the end of the card DO NOT FORCE 3 With the Sprint label facing towards the front of the Pocket PC insert the network card into the slot at the top of the jacket Section 2 Installing the PCS Connection Card 32 2B Installation on Handheld and Pocket PCs To insert the PCS Connection Card into a Handheld PC 1 Attach the antenna to the circular copper connector on the end of the card DO NOT FORCE 2 With the Sprint label facing towards the top of the Handheld PC insert the network card into the slot The card is powered as soon as you insert it Removing the PCS Connection Card gt Use the ejector to release the card and remove it from the slot Note On Pocket PCs anytime you eject and re insert the PCS Connection Card restart your PC by turning it off and on again This step is necessary to ensure the communication port detects the card Activating Your PCS Connection Card The final step to making the PCS Connection Card operational is configuring it to use your account Tip For an overview of account activation and configuration see Activati
95. ion Manager Software is frozen e Ifyou are unable to resolve this e See Resolving Resource Conflicts on problem by restarting your PC page 107 you may have a resource conflict Section 3 Using the PCS Connection Card 98 3F Troubleshooting Tips Notebook PC Error When Clicking the Keypad Nothing Happens e KeyGuard is on e Turn KeyGuard off See page 74 Error Not In Service The PCS Connection Manager Software displays the message Not in service Possible Causes Suggestions Inadequate signal strength may occur a Verify that you are within the Sprint for any of these reasons Nationwide PCS Network Coverage maps F are available at www sprintpes com a You are outside the Sprin i Nationwide PCS Network b Ensure your antenna is properly attached and is perpendicular to the card Re orient b Your antenna is not attached or is your antenna pointed in the wrong direction c Change your location c You may be inside a building or pili near a structure that is causing radio interference Error Not able to prepare data services Windows 98 and 2000 The PCS Connection Manager Software displays the message Unable to prepare data services Possible Causes Suggestions e You need to perform the high e Perform upgrades as described in the security 128 bit upgrades required release notes Upgrades may be for IOTA execution downloaded from Windows 98
96. ion in the lower left corner of the screen to exit the menu 2 Click to select Sierra Wireless AirCard 550 PC Card Parent or the PCS Connection Card listing under Multi function adapters 3 Click the Properties button 4 Click the Driver tab 5 Click the Update Driver button to launch the Update Device Driver Wizard 6 Select the Specify the location of the driver Advanced radio button and click Next to proceed to the next window 7 Select the Search for a better driver than the one your device is using now Recommended radio button Click the check boxes so that the Removable Media check box is NOT checked and Specify a location IS checked Enter d Drivers WinMe where d is the driver letter for your CD ROM drive and click Next 8 If a window appears stating that you are already using the best driver for this device click the Install one of the other drivers radio button and click the View List button 9 Ensure the line selected in the Select Other Drivers window is d DRIVERS WINME where d is your CD ROM drive letter and click OK 10 Click Next 11 Click Finish and repeat steps 6 to 11 as prompted 12 If you are prompted to restart you computer click Yes Otherwise restart your PC from the Start menu The correct driver is then installed Section 3 Using the PCS Connection Card 3F Troubleshooting Tips Notebook PC 105 Windows XP To verify that the correct driver is installed gt Uninstall the
97. isplay the program by double clicking the desktop shortcut or launching the card software from the Start menu See page 38 You can also click the icon in the status area The icons are shown in the section Taskbar Icons on page 46 The Close button is used to exit the card software Section 3 Using the PCS Connection Card 3A The PCS Connection Manager Window and Indicators 41 Message Area Notebook and Handheld PCs Ready to Connect Pocket PCs Ready to Connect Description The message area displays one of these messages gt Ready to Connect indicates that you have a network connection but there is no call in progress Dialing indicates that the PCS Connection Card is attempting to connect to a phone number The name of the person with whom you are connecting or Unknown if the name is not obtainable and the phone number indicate that a voice call is being established In Use and time counters indicate that the voice call is answered Rx Tx indicates that a data call is in progress Rx shows the number of bytes of data received Tx shows the number of bytes of data transmitted Connected to indicates a PCS Vision data connection is established Voice Call From indicates that an incoming voice call is in progress Section 3 Using the PCS Connection Card 42 3A The PCS Connection Manager Window and Indicators gt Roam Call From indicates that an incoming voice call is in progress
98. ll applications and services work or work the same on all third generation wireless phones and devices Check the materials accompanying your phone or device to determine which applications and services it will support PCS Vision wireless services are not available when roaming off the Sprint Nationwide PCS Network PCS Vision wireless services may not be currently available in some affiliate areas Sprint is not responsible for any opinions advice statements services applications or other information provided by third parties and accessible through PCS Vision wireless services Neither Sprint nor its vendors or licensors guarantees the accuracy completeness or usefulness of information that is obtained through the PCS Vision wireless services You are responsible for evaluating such content Use of certain PCS Vision wireless services including some messaging services may result in the disclosure to others of your email address and other information about you in connection with your internet usage Your accessing of or use of third party sites or services accessible PCS Vision wireless services may require the disclosure of information about you subject to the policies of those sites and services You consent to receiving advertising warnings alerts and other messages including broadcast messages Your access to PCS Vision wireless services is controlled by a password Taxes and Other Regulatory Related Charges We invoice you for
99. n Top When Always On Top isenabled the PCS Connection Notebook PCs only Manager displays in front of all other application windows even when you position another window over the manager This allows you to view connection status indicators while using another application such as your Internet browser Use the check box to enable and disable this feature Thefeatureisenabledwhen checked Youcan also enable and disable this feature from the menus See page 71 1xRTT premium service charge When this feature is enabled a message is displayed for non subscribers any time you initiate a PCS Vision connection to remind you that you may be charged extra for this service Depending on your PCS Service Plan a surcharge may apply for PCS Vision service Use the check box to enable and disable this feature The feature is enabled when checked Section 3 Using the PCS Connection Card 3D Menu Options 87 Table 13 Display Tab Options Continued Field Description Data connection lost When this feature is enabled a warning message is displayed any time you lose your data connection Use the check box to enable and disable this feature The feature is enabled when checked Call Guard The field allows you to enable and disable the Call Guard feature When enabled the card emits a tone and displays a warning whenever you receive or initiate a voice call while you are roaming off the Sprint Nationwide
100. n cases not related to a specific piece of equipment the prorated MRCs for Services to you during the affected period Neither we nor our vendors suppliers or licensors are liable for any damage arising out of or in connection with a any act or omission of any telecommunications service or other service provider other than us b any directory listing c any dropped calls or inability to place or receive calls d any interruption of Services including interruptions caused by equipment or facilities failure or shortages transmission limitations or system capacity limitations e traffic or other accidents or any health related claims allegedly arising from the use of Services phones equipment or accessories used in connection with the Services f the use of Wireless Web Services and PCS Vision applications and services including the accuracy or reliability of any information obtained from the Internet using Wireless Web Services or from Voice Portal Services PCS Vision wireless services or Internet services content or applications not supported by Sprint g any late or failed message delivery Section 6 Safety Information and Terms amp Conditions 6B Terms and Conditions 159 h any interruption or failure of 911 or E911 emergency services or identification of the Number address or name associated with any person accessing or attempting to access emergency services from your phone i the installation or repair of an
101. n is displayed only when voice and data services are available Pd Voice and data services are not available Section 3 Using the PCS Connection Card 3A The PCS Connection Manager Window and Indicators GO Button Cc sco The GO button is used to establish and cancel a connection The text on the button changes during different connection stages gt GO Ready to establish a connection Click the button to start a connection if only one connection is defined or to display a list from which you can select a connection if more than one connection is defined gt Stop A connection is being established or is established If you click the button the connection will be canceled Taskbar Icons The PCS Connection Manager Software displays an icon in the status area The status area icon indicates your connection status or notifies you when you have voicemail or Web messages or when you have missed acall On notebooks and Handheld PCs the icon is in the status area which is located in the lower right corner of your screen FORERO 3 08PM Status Icon active On Pocket PCs the icon is on the Today screen Section 3 Using the PCS Connection Card 46 3A The PCS Connection Manager Window and Indicators Status Icons Table 2 Status Area Icons Icon Meaning ys You are in service on the CDMA network but have no active voice or data connection Sya You have an active voi
102. n the screen reads Windows 3 0 9348 Build your operating system is Windows CE 3 0 MS Pocket PC If the second line reads Windows 3 0 11171 Build your operating system is Windows CE 3 0 Pocket PC 2002 Your Pocket PC must have gt 900 kB of storage memory gt The PCMCIA jacket accessory with a PC Card slot gt A method of connecting to a host computer using either a serial autosync cable USB autosync cable or infrared ports Section 2 Installing the PCS Connection Card 28 2B Installation on Handheld and Pocket PCs Special Note for Pocket PC Users To function properly with IOTA protocol the PCS Connection Card requires support for high security 128 bit encryption If the installer does not detect high security support on your system a warning will appear instructing you to install Microsoft High Encryption Pack for Pocket PC Your host computer will then display a pop up window instructing you to upgrade your Pocket PC Internet Explorer to support high encryption Follow the onscreen instructions to update your system Handheld PC System Requirements Operating System Windows CE 3 0 Handheld PC 2000 Your Handheld PC must have gt 900 kB of storage memory APC Card slot gt A method of connecting to a host computer using either a serial autosync cable or infrared ports Host System Requirements Whether you are using a Handheld or Pocket PC you require a desktop or notebook computer
103. nd 2000 19 Installing the PCS Connection Manager Software Windows XP 21 Inserting and Removing the PCS Connection Card occ 23 Activating Your PCS Connection Card coco occccccn cacon rr 24 2B Installation on Handheld and Pocket PCs 21 Getting Started an 28 System REQUIEM ni eek 28 Installing the PCS Connection Manager Software 30 Inserting and Removing the PCS Connection Card ooo 32 Activating Your PCS Connection Card 2 6 0 0 cece cece ee ee eee rrea 33 SECTION 3 Using the PCS Connection Card 35 3A The PCS Connection Manager Window and Indicators 37 The PCS Connection Manager 0 000 cc cceeee cece corn rr 38 Starting the PCS Connection Manager Software 0 0cc eee ence ences eee es 38 Getting Help cis iets pineal did 39 The PCS Connection Manager Window 222222sseeeeeeeeeeeeeeneeen 39 Displaying the Menu Items n usanne errre rererere erreren 41 Keypad Button Notebook Handheld PCs oooooooccooooccccocccrcoo 41 The Minimize and Close Buttons Notebook Handheld PC 4 Message ATEA un kenn ehe re ee ee 42 Indicator Atea na rosa 4 GO Button ale aan 46 Taskbar ICONS u een iaa 46 3B Data Connections u nen 49 The Basis a a a nennen 50 PCS Vision High Speed Connections 0 ccceeeee eee ene nennen 51 Dormant Connection nie LIANE ATENA 52 3C Voice Connections
104. ng EMI US FCC Information gt Warning EMI Canada his section outlines important regulatory notices concerning your new PCS Connection Card Section 5 Technical Specifications and Regulatory Intormation 5B Regulatory Information 135 Regulatory Notices This device complies with Part 15 of the FCC Rules Operation of this device is subject to the condition that this device does not cause harmful interference FCC guidelines stipulate that the antenna should be more than 17mm 0 68 from all persons FCC ID N7NACRD555 Where appropriate the use of the equipment is subject to the following conditions CAUTION Unauthorized modifications or changes not expressly approved by Sierra Wireless Inc could void compliance with regulatory rules and thereby your authority to use this equipment WARNING EMI United States FCC Information This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in an appropriate installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception
105. ng active PCS Vision connections You can make phone calls during dormant PCS Vision connections See page 52 The PCS Vision connection provides access to the Internet Once the connection is established you can open your browser and connect to any Web site that is accessible through the Internet or access other Internet services such as email The PCS Connection Card is active in a PCS Vision connection when data transmission is occurring If data transmission stops for a period of time the card becomes dormant See page 52 You can place voice calls while the card is dormant but not while the card is active If you also use another wireless network card with your computer eject the additional card before you use the PCS Connection Card Under some operating systems if both cards are inserted then the path that the Internet Protocol IP traffic will take is not predictable If the data gets routed through the other card you will experience slower data transfer rates Section 3 Using the PCS Connection Card 50 3B Data Connections PCS Vision High Speed Connections Important If the following icon appears in the indicator area of the PCS Connection Manager window you do not currently have PCS Vision service and cannot make a connection E To make a PCS Vision connection From the PCS Connection Manager window click the GO button The PCS Connection Manager program then initiates the connection Pro
106. ng and Using PCS Service on page 12 If you purchased a pre activated PCS Connection Card this step is not necessary Once the application software and driver are installed the card is ready for use Otherwise you must use the Sprint Activation Wizard to activate and configure your account Future releases of the PCS Connection Manager Software will allow for both Manual and Voice Assisted Activation but only Manual Activation is available in this release Manual Activation involves phoning PCS Customer Service Solutions exchanging information and entering your account information into the appropriate fields in the wizard You require a separate phone to use this method Section 2 Installing the PCS Connection Card 2B Installation on Handheld and Pocket PCs 33 To activate an account and configure your PCS Connection Card 1 Insert the card into your PC Card slot if it is not already inserted 2 If the Activation Wizard does not appear automatically launch the PCS Connection Manager Software Double click the shortcut icon on your desktop or select Start gt Programs gt Sierra Wireless gt AirCard 550 gt PCS Connection Manager for AirCard 550 3 From the PCS Connection Manager launch the Activation Wizard by selecting MENU gt Activation Wizard 4 Use the Next and Back buttons to navigate through the Activation Wizard noting the following Use the radio button to select Manual Activation as the method of activation y
107. ng it online simply click on a topic in the Table of Contents or on any page reference within a section to go directly to that topic Section 1 PCS Connection Card Basics Section 1 PCS Connection Card Basics 5 Section 1A Introducing the PCS Connection Card In This Section gt A Network Card and a Phone Package Contents gt Aboutthis Guide his section introduces the basic features and functions of your PCS Connection Card what is included with your card and how to use this guide to get you started Section 1 PCS Connection Card Basics 1A Introducing the PCS Connection Card Your PCS Connection Card The PCS Connection Card fits into a standard Type II PC Card slot available on most notebook PCs Handheld PCs and through an accessory on Pocket PCs and functions as a wireless network card and a mobile phone This card allows you to Access your corporate network Send and receive email Access the Internet Make and receive voice calls Receive short text Web messages vvvvy all without the need of a network cable or phone line The PCS Connection Card functions in notebook PCs with these Windows operating systems 98 SE 2000 Me and XP The PCS Connection Card also functions in Handheld and Pocket PCs and select PDAs Personal Digital Assistants CDMA Networks The PCS Connection Card operates over a type of wireless network called CDMA Code Division Multiple Access This network techn
108. nless you have special requirements and an advanced understanding of PC configuration The Destination Location dictates where the software is installed The Program Folder dictates the name assigned to the software in the Add Remove Programs in the Control Panel gt A check box allows you to choose to display release notes The release notes list known issues in the software and are displayed in the Windows Notepad If you choose to display them when you are finished reading use the close box in the upper right corner of the window to close the Notepad gt A check box allows you to choose to have a desktop shortcut for the PCS Connection Manager Software This gives you the option Section 2 Installing the PCS Connection Card 2A Installation on Notebook PCs 21 of launching the software by double clicking an icon on your desktop as well as from the Start menu gt Click Finish to close the last screen of the wizard Ifyou are running Windows XP a window indicates that the driver files will be copied to your notebook Click OK and click Continue Anyway on the Software Installation window each time it appears A window prompts you to insert the PCS Connection Card to install the drivers Click OK Installing the PCS Connection Card driver 1 Attach the antenna to the PCS Connection Card and with the label facing up carefully insert the card into your PC Card slot Windows should detect that a new device has been inserted
109. ntacts Work calendar Accept and reject meetings view daily summaries and details navigate to various dates Files information on your PC Browse folders download and view documents from any device using a PC browser or Pocket Internet Explorer To use PCS Business Connection Personal Edition install Business Connection Personal Edition software on your work PC This allows data to be securely retrieved in real time by your wireless device when connected to the Sprint Nationwide PCS Network There is a monthly charge for PCS Business Connection and usage charges will also apply When your work PC isn t on you can share connections with your co workers so that you always have access to your email calendar and contacts Your data remains secure behind the corporate firewall and any changes you make on your wireless device are instantly updated on your corporate server without the need to synchronize Additional Business Connection solutions are available to your company For more details visit businessconnection sprintpcs com Section 4 PCS Vision 4A PCS Vision 127 PCS Vision FAQs How will I know when my card is ready for PCS Vision Service Your user name for example bsmith001 sprintpcs com will appear on the display screen How do sign in for the first time You are automatically signed in to PCS Vision Services when you turn on your phone How do know when my card is connected to PCS Vision Services Yo
110. o Hyphenation feature When enabled a hyphen is automatically inserted after the area code and between the first three and last four digits of a phone number as you enter the number This has no affect on what is dialed When disabled no hyphen is inserted as you enter a phone number Use the check box to enable and disable the feature The feature is enabled when checked Tone Length DTMF Dual Tone Multi Frequency is the system used by touch tone phones under which a specific frequency or tone is assigned to each key There is a standard length for these tones However some voicemail systems require a shorter or longer than normal length tone This field allows you to set the card to use a shorter or longer tone for systems that require it The default tone length is set to normal Level This field allowsyou to adjust the volume of the beep that occurs when you click buttons on the keypad Mute When DTMF mute is enabled there is no audible tone while the card dials Use the check box to enable and disable the feature Sound is muted when checked Minute Alert This field allows you to enable and disable the Minute Alert feature When enabled the card beeps at one minute intervals while you are on voice calls This allows you to keep track of the duration of your call Use the check box to enable and disable the feature The feature is enabled when checked Section 3 Using th
111. ology has many features beyond providing a wireless link including gt Web Messaging which allows you to receive short messages using the PCS Connection Card To use the PCS Connection Card you need an account that gives you access to a CDMA network Every CDMA network operates on one of three radio frequency bands Your PCS Connection Card operates on the 1900 MHz band The PCS Connection Card utilizes CDMA technology enabling real time wireless access to email the Internet or your company network The card runs on most current Windows compatible laptop or desktop computers and it provides data transmission of up to 144 kilobytes per second kbps Tip More information about CDMA networks is available on the CDMA Development Group Web site www cdg org Section 1 PCS Connection Card Basics 8 1A Introducing the PCS Connection Card A Network Card and a Phone During PCS Vision connections the PCS Connection Card is a true network card functioning just like the network cards familiar to most corporate computer users Once installed and configured the card connects instantly to the CDMA network with a few mouse clicks You can just insert the card click a few buttons launch your Internet browser and you re ready to surf the Web You can also connect a headset to the card and use it as a phone Package Contents Your PCS Connection Card package contains the following components gt PCS Connection Card by Sierra Wi
112. one of these issues The wrong driver has been installed gt Network coverage is not available either because you are outside the coverage area or because of an account or network problem This section describes how to diagnose and solve these and other problems If after reading this section you are unable to resolve a problem please visit www sprintpcs com or contact PCS Customer Service Solutions at 1 888 211 4PCS 4727 Error ActiveSync Does Not Prompt that There is Software to Download You have installed the PCS Connection Manager Software to the host and connected the Handheld Pocket PC to the host ActiveSync launches but does NOT prompt that there is software to download so you are unable to complete the installation process Possible Causes Suggestions There was a failure in the host Uninstall thesoftware and startthe installation installation process or ActiveSync has process again For instructions see failed to detect that there is software to Uninstalling the PCS Connection Manager download Software on page 119 Error When Tapping the Keypad Nothing Happens e KeyGuard is on e Turn KeyGuard off See page 74 Section 3 Using the AirCard 116 3G Troubleshooting Tips Handheld Pocket PC Error Searching for PCS Connection Card The PCS Connection Manager Software displays the message Searching for PCS Connection Card Possible Causes Suggestions
113. oney left after the one year period Wireless Web and Voice Portal Services Wireless Web Services are part of the Services that can be obtained through Sprint Wireless Web Services may not be immediately available in some PCS affiliate markets Use of Wireless Web Services requires a wireless Internet ready PCS Phone or certain other equipment or both and is subject to any memory storage or other limitation in the phone or other equipment The Caller ID blocking feature is not available when using Wireless Web Services For data calls including Wireless Web and Voice Portal calls that are attempted but not completed you are charged for the time during which the network attempts to connect the call You are charged for time spent connected to the Wireless Web or Voice Portal including time spent browsing on the Internet or Voice Portal and reviewing or scrolling through Internet information on line while still connected to the Sprint Nationwide PCS Network Not all Internet sites can be accessed and you may receive an error message if you attempt to access a site that cannot be accessed through Wireless Web Services You are also charged for Wireless Web connections to review your PCS account information Wireless Web Services and Voice Portal data calls may not be available when you are roaming off the Sprint Nationwide PCS Network Wireless Web Services are not available to you if you are on a PCS Prepaid Service Plan If you receive Service
114. onsibility for damages of any kind resulting from delays or errors in data transmitted or received using the PCS Connection Card or for failure of the PCS Connection Card to transmit or receive such data Safety and Hazards Do not operate the PCS Connection Card in areas where blasting is in progress where explosive atmospheres may be present near medical equipment life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the PCS Connection Card MUST BE POWERED OFF The PCS Connection Card can transmit signals that could interfere with this equipment Do not operate the PCS Connection Card in any aircraft whether the aircraft is on the ground or in flight In aircraft the PCS Connection Card MUST BE POWERED OFF When operating the PCS Connection Card can transmit signals that could interfere with various onboard systems Note Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open PCS Connection Cards may be used at this time The driver or operator of any vehicle should not operate the PCS Connection Card while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In Section 6 Safety Information and Terms amp Conditions 142 6A Safety and Notices some states and provinces operating such communications devices while in control of a vehicle is an offence
115. onversation without talking Join in a Web based chat room to exchange information on a specific topic or read conversations that others have posted even launch a one on one chat for a more in depth conversation PCS Messages These appear on your screen as Page Text and include numeric messages and PCS Messages Signing Up for Web Updates With Web Updates you can have news and information sent directly to your PCS Connection Card at the times you choose To select the information you want sent to your card 1 From your computer log on to the Internet 2 Go to the site from which you want to receive information A few of the sites you can visit are America Online Yahoo MSN and ebay The location where you request updates within each site will vary 3 Where indicated on the site input your 10 digit PCS Phone Number followed by messaging sprintpcs com For example 5551234567 messaging sprintpcs com Upon completing the registration process you should begin receiving updates on your card as requested Section 4 PCS Vision 4A PCS Vision 125 126 MY Email Using PCS Email With PCS Email you can set up an account at no additional charge and perform many of the typical email functions from your PCS Phone that you can from your personal computer You can manage your PCS Email Account from your PCS Phone or personal computer at www sprintpcs com You can also access other select email providers
116. ou may be able to free the necessary resources simply by ejecting the other card Otherwise you may need to disable another device such as an internal modem infrared device or network card to resolve the resource conflict This section explains how to disable other devices Section 3 Using the PCS Connection Card 3F Troubleshooting Tips Notebook PC 107 Windows 98 SE To resolve a resource conflict in Windows 98 SE Disable a device internal modem infrared device or network card gt Uninstall and reinstall the PCS Connection Card driver Disabling an Internal Modem Infrared Device or Network Card Close all Windows programs and open the Control Panel by selecting Start gt Settings gt Control Panel Double click the System icon Click the Device Manager tab Locate the device that you want to disable 1 gt If you want to disable an internal modem expand the Modem tree by clicking the sign to its left Double click the internal modem that you wish to disable If you want to disable an infrared device expand the Infrared Devices tree by clicking the sign to its left Double click the infrared device that you wish to disable If you want to disable a network card expand the Network Adapters tree by clicking the sign to its left Double click the network card you wish to disable In the window that appears in the Device Usage section click the check box labeled Disable in this hardwa
117. ou want to use gt Obtain the billing information listed on the second window of the wizard before phoning PCS Customer Service Solutions or proceeding to the next window Please telephone PCS Customer Service Solutions to set up your PCS wireless network account e Ifyou will be using your PCS Connection Card primarily for business purposes call 1 877 789 3969 e Ifyour card is intended primarily for personal use call 1 888 715 4588 gt Inform your PCS Customer Solutions Specialist that you are activating a PCS Connection Card by Sierra Wireless AirCard 550 The representative will request your ESN electronic serial number This is displayed in the Activation Wizard and is printed on the PCS Connection Card box and on the label on the back of the card 5 Click Finish on the final window of the wizard On completion of this step the card is ready for use Section 3A The PCS Connection Manager Window and Indicators on page 37 explains how to use the PCS Connection Manager Software to manage and monitor your connections Section 2 Installing the PCS Connection Card 34 2B Installation on Handheld and Pocket PCs Section 3 Using the PCS Connection Card Section 3 Using the PCS Connection Card 35 36 Section 3A The PCS Connection Manager Window and Indicators In This Section gt The PCS Connection Manager gt Getting Help gt Components of the PCS Connection Manager window gt Menu items gt T
118. ow of the wizard before phoning PCS Customer Service Solutions or proceeding to the next window Section 2 Installing the PCS Connection Card 24 2A Installation on Notebook PCs Please telephone PCS Customer Service Solutions to set up your PCS wireless network account e Ifyou will be using your PCS Connection Card primarily for business purposes call 1 877 789 3969 e Jf your card is intended primarily for personal use call 1 888 715 4588 Inform your PCS Customer Solutions Specialist that you are activating a PCS Connection Card by Sierra Wireless AirCard 550 The representative will request your ESN electronic serial number This is displayed in the Activation Wizard and is printed on the PCS Connection Card box and on the label on the back of the card 5 Click Finish on the final window of the wizard On completion of this step the card is ready for use Section 3A The PCS Connection Manager Window and Indicators on page 37 explains how to use the PCS Connection Manager Software to manage and monitor your connections Section 2 Installing the PCS Connection Card 2A Installation on Notebook PCs 25 26 Section 2B Installation on Handheld and Pocket PCs In This Section gt System Requirements gt Installing the PCS Connection Manager Software gt Inserting and Removing the PCS Connection Card gt Configuring Your Account his chapter guides you through the steps necessary to install your
119. p down menu To enable the feature select the number of rings after which the PCS Connection Manager Software automatically answers the voice call Auto Retry This field allows you to enable and disable the Auto Retry feature and when enabled to select the interval between retrys When a large number of users are connected to a single base station on the CDMA network you may be unable to make a network connection on your first attempt When enabled Auto Retry attempts the connection up to five times at the interval you select When disabled the card does not retry Todisablethe feature select off Otherwise select the interval atwhich you want automatic retrys to occur Any Key Answer This field allows you to enable and disable the Any Key Answer feature When enabled you can answer an incoming call by clicking any button on the keypad except END and BACK On the Pocket PC you can also use any of the four application buttons On a notebook or Handheld PC you can also use keys on your keyboard AthroughZ 0 through 9 and the or key When disabled you mustuse the TALK key to answer incoming calls Use the check box to enable and disable the feature The feature is enabled when checked Section 3 Using the PCS Connection Card 80 3D Menu Options Table 9 Voice Tab Options Continued Field Description Auto Hyphenation This field allows you to enable and disable the Aut
120. pictures games and other content We may impose a dollar or other limit on use of Premium Services including a limit the amount of Premium Service charges that you will be allowed to incur in a specific timeframe month week day or other time period We may suspend your use of Premium Services without prior consent or notice if we have reason to suspect fraudulent or unauthorized use of your Premium Services account but we make no assurances that we will suspend your account Payment If you have authorized payment for Services or equipment by credit card or by debiting a bank account no additional notice or consent is required before we invoice the credit card or debit the bank account for all amounts due to us or billed by us on behalf of a third party You must promptly notify us of any change in your invoicing address or of the credit card or bank account used for payment We reserve the right to require payment by money order cashier s check or other secured form of payment If we take action to receive payment beyond invoicing you for charges for Services or equipment you must Section 6 Safety Information and Terms amp Conditions 6B Terms and Conditions 151 pay our costs and expenses of collection including attorneys fees and expenses the fees of any collection agency and court costs If we act as an invoicing agent for a third party service provider payments received are first applied to amounts due and owing to us and any
121. rbitration Association or JAMS as applicable All expedited procedures prescribed by the applicable rules will apply Any required hearing fees and costs shall be paid by the parties as required by the applicable rules or as required by applicable law but the arbitrator shall have the power to apportion such costs as the arbitrator deems appropriate The arbitrator s decision and award will be final and binding and judgment on the award rendered by the arbitrator may be entered in any court with jurisdiction If any party files a judicial or administrative action asserting a claim that is subject to arbitration and another party successfully stays such action or compels arbitration the party filing that action must pay the other party s costs and expenses incurred in seeking such stay or compelling arbitration including attorney s fees Notices You may get our current address for written notice by calling PCS Customer Service Solutions Written notice to you is sent to your last known address in our invoicing records Written notice is deemed delivered 3 days after deposit in the U S mail postage prepaid and properly addressed Unless required by this Agreement or Applicable Laws Section 6 Safety Information and Terms amp Conditions 6B Terms and Conditions 161 1 you may notify us by calling PCS Customer Service Solutions and 2 we may notify you by leaving a message for you on your PCS Phone answering machine or with your ans
122. re profile so that the box is checked and click OK Uninstalling and Reinstalling the PCS Connection Card Driver If the installation CD is not already in your CD ROM drive insert it If the CD start up menu appears use the exit option in the lower left corner of the screen to exit the menu If the card is not already inserted into a PC Card slot insert it In the Control Panel Device Manager window open the Multifunction Adapters tree by clicking the sign to its left Highlight the Sierra Wireless AirCard 550 PC Card Parent Click the Remove button Confirm that you want to remove the driver by clicking OK Reinsert the card into your PC Card slot 1 on an Section 3 Using the PCS Connection Card 108 3F Troubleshooting Tips Notebook PC Windows should then reinstall the driver for your PCS Connection Card If the Add New Hardware Wizard is launched follow the installation below 1 Click Next on the first window of the Add New Hardware Wizard to proceed to the next window 2 Select Search for the best driver for your device Recommended and click Next to proceed to the next window 3 Ensure that Specify a location is the only check box selected enter dADriversWin98 where d is the drive letter for your CD ROM drive and click Next to proceed 4 Click Next on the window that displays the file name 5 Click Finish and repeat steps 1 to 4 as prompted 6 Ifyou are prompted to restart your PC click Yes
123. reless AirCard 550 Antenna gt Hands free earbud Installation CD containing the PCS Connection Manager Software and this user guide gt Quick reference card If you want to use the PCS Connection Card as a phone a headset is necessary See the Sierra Wireless Web site www sierrawireless com for a listing of approved headsets that will work with your card Section 1 PCS Connection Card Basics 1A Introducing the PCS Connection Card 9 About This Guide This user guide is designed to provide you with all the information you need to install and use your PCS Connection Card gt 10 Section 1 which you are reading gives you an overview of the card providing the background information that is the basis for understanding the following sections Section 2 provides step by step instructions on installing the PCS Connection Card Section 3 provides step by step instructions on using the card Section 4 provides an introduction to PCS Vision Services Section 5 provides electrical radio frequency and other parameters of the PCS Connection Card for those who require technical information as well as regulatory information Section 6 provides safety and liability information and the Terms and Conditions of use for the PCS Connection Card Section 1 PCS Connection Card Basics 1A Introducing the PCS Connection Card Section 1B Getting Started With Your PCS Connection Card In This Section gt The PC
124. s indicators while using another application such as your Internet browser To enable or disable Always On Top PCS Connection Manager interface Select Window gt Always on Top Acheck mark next to the option indicates that it is enabled Call Log The Call Log maintains a record of your outgoing and incoming calls In the Options window displayed when you select MENU gt Options on the General tab you can choose to keep a record of gt None of your calls gt All of your calls The last 50 calls The last 100 calls This option is described on page 84 To display the Call Log gt Select MENU gt Call Log For each message the Call Log displays gt The call direction see Table 6 Call Direction Icons on page 72 gt The phone number of the caller for incoming calls or the phone number that you dialed for outgoing calls The date and time the call was made or received gt The name of the caller for incoming calls or the name of the person called for outgoing calls if available The type of call data voice or fax Section 3 Using the PCS Connection Card 3D Menu Options 71 Table 6 Call Direction Icons Icon Meaning ae Incoming Call This is a call that you answered Le Outgoing Call This is a call that you made u Missed Call This is an incoming call that you did not answer Phoning a Number To phone a number contained in one of the call records
125. s on an Account Spending Limit basis you may be limited in the Wireless Web and Voice Portal Services available to you Call PCS Customer Service Solutions or visit our website at www sprintpcs com for availability and equipment compatibility information Specific additional information about Wireless Web Services and Voice Portal Services including pricing included minutes and combining with other Service Plans is available in our standard sales collateral for PCS Wireless Web Services and Voice Portal Services or at www sprintpcs com Sprint is not a publisher of third party content that can be accessed through Wireless Web Services or Voice Portal Services Sprint is not responsible for any opinions advice statements services or other information provided by third parties and accessible through Section 6 Safety Information and Terms amp Conditions 6B Terms and Conditions 155 Wireless Web Services Voice Portal Services Neither Sprint nor its vendors or licensors guarantees the accuracy completeness or usefulness of information that is obtained through the Wireless Web Services or Voice Portal Services You are responsible for evaluating such content Other Terms Applicable to PCS Vision Wireless Usage Use of PCS Vision wireless services requires the purchase of separate third generation wireless compatible phone or other device and is subject to any software memory storage or other limitation in the phone or other equipment Not a
126. ssor regulations If further government regulations apply it is your responsibility to ensure compliance with such regulations Section 5 Technical Specifications and Regulatory Intormation 5B Regulatory Information 137 Section 5 Technical Specifications and Regulatory Intormation 138 5B Regulatory Information Section 6 Safety Information and Terms amp Conditions Section 6 Safety Information and Terms amp Conditions 139 140 Section 6A Safety and Notices In This Section gt Important Notice gt Safety and Hazards gt Limitations of Liability his section outlines important safety guidelines and liability statements TM concerning your new PCS Connection Card Section 6 Safety Information and Terms amp Conditions 6A Safety and Notices 141 Important Notice Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the PCS Connection Card are used in a normal manner with a well constructed network the PCS Connection Card should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property Sierra Wireless Inc and its affiliates accept no resp
127. st launch the software from the desktop shortcut or from the Start menu Use the check box to enable and disable the feature The feature is enabled when checked Update System ClockwithCDMA All PCs have an internal clock called the system time during start up clock Depending on your configuration the time according to this clock is usually displayed gt Notebook Handheld PCs in the status area in the lower right corner of your screen Pocket PCs On the Today page in the top right corner of your screen Generally you would use the Windows Control Panel notebook PCs or the Settings screen Handheld Pocket PCs to change the time on the system clock This field gives you the option of setting the time of your system clock automatically from the CDMA network each time you connect This might be useful to you if you frequently change time zones Use the check box to enable and disable this feature It is enabled when checked Section 3 Using the PCS Connection Card 3D Menu Options 85 Table 11 General Tab Options Continued Field Outlook Synchronization Contacts only Notebooks only Description Set the PCS Connection Manager Software to automatically synchronize your phonebook entries with your Contacts entries in Microsoft Outlook Formoreinformation see Table 5 Synchronization of Outlook and Your Phone Book on page 69 If you do not select this check box then ch
128. t Settings gt Control Panel 2 If the System icon is not in the window click view all Control Panel options 3 Double click the System icon 4 Click the Device Manager button 5 Locate the device that you want to disable Ifyou want to disable an internal modem expand the Modem tree by clicking the sign to its left gt Ifyou want to disable an infrared device expand the Infrared Devices tree by clicking the sign to its left Ifyou want to disable a network card expand the Network Adapters tree by clicking the sign to its left 6 Click to select the device you want to disable and the Properties button 7 Click to check the Disable in this hardware profile check box in the Device usage section of the window and click the OK button Uninstalling and Reinstalling the PCS Connection Card Driver 1 If the installation CD is not already in your CD ROM drive insert it If the CD start up menu appears use the exit option in the lower left corner of the screen to exit the menu 2 If the card is not already inserted into a PC Card slot insert it 3 In the Control Panel Device Manager window expand the Multifunction Adapters tree by clicking the sign to its left 4 Click the Sierra Wireless AirCard 550 PC Card Parent and click the Remove button 5 Confirm that you want to remove the device by clicking OK 6 Close all windows and restart your PC Section 3 Using the PCS Connection Card 3F
129. t you wish to use as your primary network adapter Other network cards will be disabled WARNING If you change primary network adapter ee network applications are el applications may unstable It is recommended to stop network ar baa before ou switch adapters and restart en afterwards Primary network adapter AirCard 200 AirCard 400 AiCard 550 Windows 2000 and XP Windows 2000 and XP have more advanced device handling capabilities than Windows 98 SE and Me If more than one network card is detected Windows 2000 XP automatically routes network traffic through the card that provides the highest transmission speed Generally a wireline LAN card such as an Ethernet card provides faster transmission speed than a wireless card such as the PCS Connection Card If for example you have a PCS Connection Card and an Ethernet card installed and active on your laptop Windows routes network traffic through the Ethernet card because it offers the higher transmission speed If you then want to take the computer to another location you can Section 3 Using the PCS Connection Card 94 3E The Network Adapter Manager Notebooks Only stop the Ethernet card see below disconnect the cable to the Ethernet card and Windows 2000 XP automatically begins routing network traffic through the PCS Connection Card Since Windows 2000 XP has this enhanced method of handling multiple PC Cards the Network Adapter Manager does not allo
130. te The Delete All menu option deletes all messages whether or not the messages have been read The message expiry feature deletes only messages that have been read The software also has a feature that allows you to set an expiry period after which messages are automatically deleted This is set in the Options window Select MENU gt Options to display the window and then select the Web Messaging tab This is described in the Options section on page 83 To phone the sender of a message 1 Select the message header 2 Select File gt Call back sender The PCS Connection Manager Software then dials and attempts to connect to the callback number Note The Call back sender menu option is only available if the message includes a valid callback number To add the sender of a message to your phone book 1 Select the message header 2 Select Edit gt Add Contact to Phonebook or on notebook PCs right click the message header and select Add Contact to Phonebook If the message you received has a callback number then you can add the number to a new or existing contact If the message doesn t have a callback number then you can add the email address of the sender to a new or existing contact Section 3 Using the PCS Connection Card 66 3D Menu Options Exiting the Web Messaging Window To exit from the Web Messaging window gt Select File gt Close or Notebook and Handheld PCs Click the Close box in
131. tes that it is enabled Activation Wizard The Activation Wizard is used to configure the PCS Connection Card to use your account An overview of this process is provided on page 12 Specific instructions on using the Activation Wizard begin on page 24 Section 3 Using the PCS Connection Card 74 3D Menu Options Options The Options window allows you to configure the PCS Connection Manager Software and the PCS Connection Manager to suit your preferences In the Options window you can Enable and disable several features including Auto Answer Any Key Answer the Inactivity Time Out Auto Connect Web Message Expiry and the Lock Code Select whether certain warning messages are displayed to warn you of circumstances such as your data connection being lost gt Configure options related to call logging the PCS Vision program Web messaging sounds that notify you of incoming calls new Web messages and new voicemail Use of the Options Window In the Options window buttons drop down menus and check boxes are provided to allow you to select your preferences Click OK notebook Handheld PC or Save Pocket PC to exit the Options window saving any changes you ve made Click Cancel to exit without saving The Restore Defaults Restore on Pocket PC button causes all the fields on all the tabs to revert to the settings they had at installation Section 3 Using the PCS Connection Card 3D Menu Options 75 Sounds
132. tion contact PCS Customer Service Solutions Additional charges may apply Web messaging is a feature that allows you to receive short messages up to 160 characters through the CDMA network Reading Web Messages The Inbox Incoming messages are stored in the Inbox until you delete them or until they expire depending on your settings in the Options window The Web message indicator Ex notifies you when new messages arrive If the icon is flashing one or more of the messages is tagged as urgent Tip Messages marked with an exclamation point have been tagged by the sender as being urgent or important To read messages 1 Select MENU gt Web Messaging to display the Web Messaging window The message header is displayed in the top of the screen notebooks and Pocket PCs or on the left side of the window Handheld PCs showing the address or phone number from which the message was sent the beginning of the message and the callback number 2 Click the message header to display the message Unread messages are displayed in bold To delete messages 1 Use the check boxes to the left of the messages to select the messages you want to delete 2 Select Edit gt Delete 3 Confirm that you want to delete the messages by clicking Yes Section 3 Using the PCS Connection Card 3D Menu Options 65 To delete all messages 1 Select Edit gt Delete All 2 Confirm that you want to delete the messages by clicking Yes No
133. tions or claims to which this indemnification applies or from the contesting of the applicability of this provision This section survives termination of this Agreement MANDATORY ARBITRATION OF DISPUTES ANY CLAIM CONTROVERSY OR DISPUTE OF ANY KIND BETWEEN THE CUSTOMER AND THE COMPANY AND OR ANY OF ITS EMPLOYEES AGENTS AFFILIATES OR OTHER REPRESENTATIVES WHETHER SOUNDING IN CONTRACT Section 6 Safety Information and Terms amp Conditions 160 6B Terms and Conditions STATUTE OR TORT INCLUDING FRAUD MISREPRESENTATION FRAUDULENT INDUCEMENT OR ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH CLAIM CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION THE FEDERAL ARBITRATION ACT NOT STATE LAW GOVERNS THE QUESTION OF WHETHER A CLAIM IS SUBJECT TO ARBITRATION HOWEVER NOTHING CONTAINED IN THIS ARBITRATION PROVISION SHALL PRECLUDE THE CUSTOMER FROM RESOLVING ANY CLAIM CONTROVERSY OR DISPUTE IN SMALL CLAIMS COURT HE OR SHE OTHERWISE WOULD HAVE THE RIGHT TO PURSUE Asingle arbitrator engaged in the practice of law will conduct the arbitration The arbitrator will be selected according to the rules of the American Arbitration Association or JAMS or alternatively may be selected by agreement of the parties who shall cooperate in good faith to select the arbitrator The arbitration will be conducted by and under the then applicable rules of American A
134. tionwide PCS Network when roaming including 911 or similar calls you accept the Agreement Provision of Service Your purchase of PCS Phones or other equipment does not mean that we must provide Services to you We may decide not to provide Services to you for any lawful reason We may request that you provide us with any information we reasonably require to determine whether you qualify for Services Services in some areas are managed and provided under contract with Sprint by independent affiliates with access to the Sprint Nationwide PCS Network Some Services may not be available or may operate differently in certain affiliate markets Credit Verification You must have and keep satisfactory credit to receive and continue to receive Services We will verify your credit before agreeing to provide Services to you and we may verify your credit at any time while we provide Services to you Credit verification may include a review of credit reports that we receive from commercially available credit bureaus We may require a guarantee of payment by an individual or entity approved by us If at any time we determine in our sole discretion that payment for Services may not be made when due we may suspend Services to your phone and require that you provide payment on account or a guarantee of payment before we resume Services to your phone Changes to Agreement We may change this Agreement at any time but see PCS Service Plan Any changes
135. to function as the host that Has the necessary port serial USB or infrared to connect to the Handheld Pocket PC Has a CD ROM drive gt Is running Windows 98 SE or 2000 Has ActiveSync version 3 1 or 3 5 installed ActiveSync 3 5 is required if you are using Windows CE 3 0 Pocket PC 2002 Tip ActiveSync is made by Microsoft and is included with all Handheld Pocket PCs running Windows CE 3 0 Special Note for Handheld PC Users To function properly with IOTA protocol the PCS Connection Card requires support for high security 128 bit encryption If the installer does not detect high security support on your system it will automatically update your Handheld PC with an XML extension provided by Hewlett Packard When your Handheld PC displays Install HP msxml tap OK to complete the installation Your host computer will then display a pop up window instructing you to upgrade your Handheld PC Internet Explorer to support high encryption Follow the onscreen instructions to update your system Section 2 Installing the PCS Connection Card 2B Installation on Handheld and Pocket PCs 29 Installing the PCS Connection Manager Software To install the software you can either gt Connect the host and the Handheld Pocket PC before you install the software to the host In this case you are prompted to initiate the download as soon as the software installation is complete or gt Install the software to the host an
136. to the Terms are effective when we publish the revised Terms If you use our Services or make any payment to us on or after the effective date of the changes you accept the changes If you do not accept the changes you may terminate Services but see Termination and Changing PCS Service Plans For purposes of the Agreement use includes keeping the right to access the Sprint Nationwide PCS Network by not terminating Services You may not Section 6 Safety Information and Terms amp Conditions 146 6B Terms and Conditions modify the Agreement except for your PCS Service Plan see Termination and Changing Service Plans Service Plan You may be eligible for a fixed length PCS Service Plan Term Service Plan or for a month to month Service Plan Non Term Service Plan We determine the Service Plan for which you qualify We may offer non identical Service Plans to different individuals or entities Services and coverage under some Service Plans may be more limited than available under other Service Plans Your Service Plan sets out the charges for Services and is your Service Plan until that Service Plan is changed you switch to a different Service Plan or your Services terminate Your Service Plan may require that you make a deposit prepayment or a series of deposits or prepayments or be subject to an account spending limit before Services are activated or maintained Changing Service Plans If you are on a Non Term Service Plan
137. u have more than one network interface card inserted Windows routes the data traffic through only one of the cards This means that when you have a PCS Vision connection with the PCS Connection Card and you have another network interface card such as an Ethernet or Token Ring LAN card inserted data traffic is routed through either the PCS Connection Card or the LAN card not both The card through which data traffic is being routed is the primary card The Network Adapter Manager shows you which card is primary by displaying an icon in the status area usually located in the lower right corner of your screen FELL ADO gt 408 308 PM Tip The tooltip displayed when you position the pointer over the Network Adapter Manager icon in the status area identifies the primary card Primary Network Adapter LAN card Section 3 Using the PCS Connection Card 92 3E The Network Adapter Manager Notebooks Only Depending on which card is primary the Network Adapter Manager displays one of these icons soo AirCard 300 is the primary network card ada AirCard 400 is the primary network card a PCS Connection Card is the primary network card L LAN card is the primary network card 2 No network card is inserted This icon is always displayed in Windows 2000 except during PCS Vision connections Windows 98 SE and Me In Windows 98 SE and Me the Network Adapter Manager can be used to switch between the PCS Conn
138. ue to non payment you may be charged a reactivation fee We may deactivate any Number before you receive notice of termination without liability to you Termination by either of us may be with or without cause Termination Term Service Plan If you are on a Term Service Plan 1 your ability to terminate Services before the end of the term is limited 2 your ability to change to another Service Plan before the end of the term may be limited and may result in a termination or activation fee 3 you may be required to pay a termination fee 4 we may not terminate Services without cause before the end of the term and 5 if we Section 6 Safety Information and Terms amp Conditions 152 6B Terms and Conditions terminate Services for cause before the end of the term you may be required to pay a termination fee No termination fee is charged if you terminate a Term Service Plan within 14 days of activation of your PCS Phone During the term we must give each other notice to terminate Services At and after the expiration of the term you may terminate Services at any time by giving us notice and we may subject to this Agreement terminate Services at any time with or without notice Termination General Regardless of whether you have a Non Term or a Term Service Plan we may terminate or suspend Services to you without liability 1 if you breach any provision of this Agreement including if you fail to pay any charges for Services or
139. ur card automatically connects when PCS Vision Service is used or an incoming message arrives Your screen will also display the icon Connecting takes about 10 12 seconds When is my data connection active Your connection is active when data is being transferred Outgoing calls are allowed but incoming calls go directly to voicemail When active an indicator flashes on your phone s display screen When is my data connection dormant If no data is received for 10 seconds the connection goes dormant If no data is received for a long time the connection will terminate Can sign out of data services You can sign out without turning off your card however you will not be able to browse the Web or use other PCS Vision Services You may sign in again at any time Section 4 PCS Vision 128 4A PCS Vision Section 5 Technical Specifications and Regulatory Information Section 5 Technical Specifications and Regulatory Information 129 130 Section 5A Technical Specifications In This Section gt LED Operation gt Radio Frequency and Electrical Specifications gt Environmental Specifications his section outlines LED operation and the technical and environmental specifications of your new PCS Connection Card Section 5 Technical Specifications 5A Technical Specifications 131 LED Operation The PCS Connection Card has a single red green LED on the antenna end of the card The LED operates as follows Ta
140. vices to you on as a Clear Pay basis Services and coverage may be limited in certain ways You must pay all charges for Services whether or not your Services are suspended or terminated Deposits If we require a deposit for you to establish or keep Services we will hold the deposit as partial guarantee of payment for Services We may change the deposit amount at any time to reflect revised estimated monthly charges based upon your usage A deposit may not be used to pay any invoice unless it is used to pay a final invoice or delay payment The deposit amount the length of time we hold the deposit and changes to the deposit amount are determined based on your credit and payment history The rate of interest if any on the deposit is subject to change We may mix deposits with our other funds If Services are terminated for any reason we may without notice to you apply your deposit toward payment of outstanding charges and return any excess to you at your last known address within 75 days after termination of Services If the U S Postal Service cannot deliver the money to you and returns it to us we will hold it for you for one year from the date of return and during that period we may charge a servicing fee against the Section 6 Safety Information and Terms amp Conditions 154 6B Terms and Conditions deposit balance Any money held during this one year period will not accrue interest for your benefit You forfeit any portion of the m
141. w you to switch cards from the shortcut menu in this operating system In Windows 2000 XP you can control which card is the primary card by stopping the cards you do not want to use To stop a card 1 Click the PC Card icon in the status area 2 Alisting of active cards is displayed Stop TOSHIBA CD ROM XM 1902B Drive D Stop FES 4B 3Com 10 100 LAN PCCard Fast Ethernet Stop Sierra Wireless AirCard S50 PC Card Parent Windows 2000 Safely remove Sierra Wireless AirCard 550 PC Card Parent Safely remove FES74B 3Com 10 100 LAN PCCard Fast Ethernet q Windows XP 3 Click the card you want to stop On Line Help and Version Information To display on line help for the Network Adapter Manager 1 Right click the Network Adapter Manager status area icon 2 Select Help from the shortcut menu To display version information for the Network Adapter Manager 1 Right click the Network Adapter Manager status area icon 2 Select About Network Adapter Manager from the menu Closing the Network Adapter Manager To close the Network Adapter Manager 1 Right click the Network Adapter Manager status area icon 2 Select Exit from the shortcut menu Section 3 Using the PCS Connection Card 3E The Network Adapter Manager Notebooks Only 95 96 Section 3F Troubleshooting Tips Notebook PC In This Section gt Problem Causes and Solutions gt Reinstalling the PCS Connection Card Driver gt Resolving Resource Confl
142. wering service Notice addresses may be changed by giving notice as provided in this section Choice of Law Jurisdiction This Agreement is governed by and must be construed under federal law and the laws of the State of Kansas without regard to choice of law principles You agree to submit yourself to the personal jurisdiction of the courts in the State of Kansas General If either of us does not enforce any right or remedy available under this Agreement that failure is not a waiver of the right or remedy for any other breach or failure by the other party Our waiver of any requirement in any one instance is not a general waiver of that requirement and does not amend this Agreement If any part of this Agreement is held invalid or unenforceable that part is interpreted consistent with Applicable Laws as nearly as possible to reflect the original intentions of the parties and the rest of this Agreement remains in full force and effect Section headings are for descriptive purposes only and are not used to interpret this Agreement You may not assign this Agreement to any other person or entity without our prior written approval This Agreement including any referenced documents and attachments makes up the entire agreement between you and us and replaces all prior written or spoken agreements representations promises or understandings between you and us The provisions of this Agreement that are contemplated to be enforceable after the termin
143. which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures gt Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver gt Connect the equipment into an outlet on a circuit different from that to which the receiver is connected gt Consult the dealer or an experienced radio TV technician for help WARNING EMI Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications Section 5 Technical Specifications and Regulatory Intormation 136 5B Regulatory Information Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par le ministre des Communications If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in subparagraph 1 ii of Defense Federal Acquisitions Regulations DFARs Section 252 227 7013 for Department of Defense contracts and as set forth in Federal Acquisitions Regulations FARs Section 52 227 19 for civilian agency contracts or any succe
144. wing gt You must click Yes to indicate your acceptance of the terms of the license agreement to proceed with the installation gt Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC configuration The Destination Location dictates where the software is installed The Program Folder dictates the name assigned to the software in the Add Remove Programs in the Control Panel gt A check box allows you to choose to display release notes The release notes list known issues in the software and are displayed in the Windows Notepad If you choose to display them when you are finished reading use the close box in the upper right corner of the window to close the Notepad gt A check box allows you to choose to have a desktop shortcut for the PCS Connection Manager Software This gives you the option of launching the application by double clicking an icon on your desktop as well as from the Start menu gt Click Finish to close the last screen of the wizard 5 Ifyour operating system is Windows 2000 you are prompted that the driver files will be copied to your notebook Click OK Click Yes on the Digital Signature Not Found window each time it appears 6 Click OK when you are prompted to insert the PCS Connection Card Attach the antenna and insert the card into your PC Card slot Note Do not forcefully connect the antenna
145. y be affected by conditions within or Section 6 Safety Information and Terms amp Conditions 6B Terms and Conditions 147 beyond our control including atmospheric geographic or topographic conditions We do not guarantee that there will be no interruptions or delays in Services Your PCS Phone will not accept the services of any wireless provider other than Sprint but see Roaming Number We assign a phone number Number to the phone or other equipment used by you on the Sprint Nationwide PCS Network We may change the Number without compensation by giving you prior notice You do not own the Number You may not modify the Number we program into any phone or other equipment transfer or duplicate the Number to any phone or other equipment other than that authorized by us or transfer the Number to any other individual or entity Phone Activation Fee You may be required to pay a non refundable phone activation fee when you activate a new Number have us switch a Number to a different phone have your current Number changed we activate a different phone on your existing account or your Service Plan says so Details on any applicable phone activation fee are set out in your Service Plan or can be obtained by calling PCS Customer Service Solutions Charges For most forms of wireless Service your usage will be charged from the time you first initiate contact between your phone or other wireless device and the network until the network
146. y products or equipment by parties who are not our authorized employees or agents j events due to factors beyond our control including acts of God including without limitation weather related phenomena fire or earthquake war riot strike or orders of governmental authority k any act or omission of any third party or independent contractor that offers products or services in conjunction with or through the Services or 1 your negligent or intentional act or omission NO CONSEQUENTIAL OR OTHER DAMAGES UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES PHONES OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES INCLUDING WITHOUT LIMITATION LOST PROFITS LOSS OF BUSINESS OR COST OF REPLACEMENT PRODUCTS AND SERVICES THIS SECTION SURVIVES TERMINATION OF THIS AGREEMENT Indemnification You indemnify and defend us our partners directors officers employees and agents from and against any claim action damage liability and expense arising out of or in connection with 1 your acts or omissions that occur in connection with your use of the Services or equipment used in connection with the Services and 2 any communications you make or receive using the Services This indemnification extends to and includes any attorney s fees and costs incurred by us arising from any ac

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