Southbend STRG-5D User's Manual
Contents
1. No present c x Replace Power Switch Replace Power Light PAGE 24 or 50 OwNER s MANUAL 1185290 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 12 Steamer Not Heating Up Properly or Not Cooking Properly Power Light is Lit Steamer not heating properly or not cooking properly Power light is lit Check gas supply valve Turn off steamer and check that it drains completely If steamer does not drain check drain path for obstructions Turn steamer back on and wait 10 minutes T No Yes Is water level at normal level in cavity Check that water supply pressure is adequate DISCONNECT POWER AT CIRCUIT BREAKER Y Y DISCONNECT POWER AT CIRCUIT BREAKER Check high limit thermostats see page 35 Y Check door switch see page 34 T i No High limit thermostats OK Yes r No Door switch OK Yes Replace high limit Y thermostats as necessary Replace door switch Check gas pressure Reconnect door switch lead wires Check water solenoid see page 36 Water solenoid OK Y Replace water solenoid Check for loose or broken wires see wiring diagram If wiring is OK remove screen from strainer and clean or replace as necessary Reassemble reconnect and recheck the steamer If water still does not enter the Stea2. r Figure 15 Hot Surface Ignitor Does Not Glow Red Hot surface ignitor does not glow red D Replace transformer Check connections to ignition Module Replace ignitor module Replace ignitor Check wiring to ignitor Yes Is there 24V output from the transformer Yes Is there 24V present at input to ignition module Is there 24V from ignitor module to ignitor Ignitor when operating should draw between 1 and 3 Amps Yes Is there continuity between leads on ignitor PAGE 28 50 Owner s Manual 1185220 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 16 Not All Burners Ignite C Not all burners ignite Is gas pressure at least 4 WC for natural gas and at least 11 WC for propane Yes Adjust gas pressure to correct level Align burners and orifices Make sure burner orifice are clear and the correct size Natural Gas 54 Propane 64 are installed Is orifice correctly aligned with burner SOUTH BEND owners Manual 1185290 PAGE 29 OF 50 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 17 Burner Lights But Goes Out Within a Few Seconds NOTE Ignitor will glow approximately 5 seconds If burner does not ignite ignition module
3. IMPORTANT FOR FUTURE REFERENCE Please complete this information and retain this manual for the life of the equipment Model He o oe Performance Versatility Value ie Owner s Manual StratoSteam Countertop Steamer Models STRG 3D and STRG 5D STRATOS team T EG TM pex se io n N amp eon 9 c a m x 1 E L a P Model STRG 3D Model STRG 5D N WARNING Improper installation adjustment alteration service or maintenance can cause property damage injury or death Read installation operation and maintenance instructions throroughly before installing or servicing this equipment 1100 Old Honeycutt Road Fuquay Varina NC 27526 USA www southbendnc com MANUAL 1185290 NSF STRATOSTEAM COUNTERTOP STEAMER 18 00 MANUAL SECTION STRATOSTEAM SAFETY PRECAUTIONS STRATOSTEAM COUNTERTOP STEAMER SAFETY PRECAUTIONS Before installing and operating this equipment be sure everyone involved in its operation is fully trained and aware of precautions Accidents and problems can be caused by failure to follow fundamental rules and precautions The following symbols found throughout this manual alert you to potentially dangerous conditions to the operator service personnel or to the equipment N DANGER This symbol warns of immediate hazards that will result in severe injury or death This symbol refers to
4. Water Train Parts See drawing on following page Key PartNumber Qty Description 1 1166800 2 UNION STRAIGHT 2 1173218 1 FITTING 3 8 NPT X 3 8 CC ELBOW 3 1174620 1 SPRAY NOZZLE 4 1174933 1 SOLENOID WATER VALVE 240 VAC 4 1185285 1 SOLENOID WATER VALVE 115 VAC 5 1176384 1 NIPPLE CLOSE 1 8 NPT X 3 4 LONG 6 1184260 1 STRAINER Y IN LINE 1 8 NPT FEM 7 1184261 1 TEE 1 8 STREET 8 1184262 1 REDUCER 3 8 TO 1 8 MPT 9 1185149 1 TUBE 1 4 WATER INLET 10 1185150 1 UNION BULKHEAD COMP 1 4 X 1 4 11 1185215 1 HEAT EXCHANGE 12 P4119 1 ELBOW BRASS 13 P5552 2 FITTING 1 8 NPT X 1 4 CC STRAIGHT 1 4 M X 3 8 CC 14 1176385 1 FITTING 1 8 NPT X 3 8 CC STRAIGHT 15 PP 636 1 REGULATOR FLOW 16 1185292 1 TUBE FLEX 3 8 X 18 17 1187478 1 TUBE FLEX 3 8X 12 18 1183264 1 TUBE FLEX 1 4X 9 SOUTH BEND OWNER S MANUAL 1185290 PAGE 45 50 SERVICE STRATOSTEAM COUNTERTOP STEAMER Figure 29 Water Train Parts See parts list on previous page 46 or 50 Owner s MaNuaL 11852900 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE SOUTH BEND OWNER S MANUAL 1185290 Cabinet Base Parts See drawing on following page Key PartNumber Qty Description 1 1183993 2 PANEL 24 SS DOOR 2 1183989 2 LI
5. properly actuating when the lever moves 7 Disconnect the connector PL1 that connects the control panel component wires to the wiring harness 8 As shown above place one test lead on terminal TB6 of the terminal board and the other test lead on Pin 3 of connector PL1 the socket half which is wired to the control panel 9 Check for continuity with control lever in OFF position there should not be continuity 10 Check for continuity with control lever in ON position there should be continuity 11 Repeat steps 5 through 7 with one test lead on terminal TB5 of the terminal board and the other test lead on Pin 6 of connector PL1 as shown above 12 Place one test lead on PL1 Pin 3 and the other test lead on PL1 Pin 6 as shown above Check for continuity with control lever in the ON position there should not be continuity 13 If continuity checks are incorrect replace power switch 14 Reconnect lead wires 32 or 50 Owner s Manual 11852900 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 19 Timer and Buzzer Check Buzzer Inside of Control Panel 1 DISCONNECT POWER AT CIRCUIT BREAKER 2 Remove right side panel 3 Set timer for one minute and allow to time out If timer does not run then replace timer 4 Disconnect from the timer the wire that leads to the buzzer 5 Disconnect conne
6. see page 41 for individual parts 1185122 1 STRG 5D DOOR ASSEMBLY see page 41 for individual parts 2 1185016 1 1 DRIP PAN 3 1185115 1 DOOR GASKET STRG 3D 1185135 1 DOOR GASKET STRG 5D 4 1185072 1 1 DOOR SWITCH ASSEMBLY see page 42 for individual parts 1185036 1 1 FLOOR PANEL 6 1185103 1 SIDEWALL ASSEMBLY STRG 3D 1185123 1 SIDEWALL ASSEMBLY STRG 5D 7 1178668 1 PAN GUIDE LEFT SIDE STRG 3D 1178664 1 PAN GUIDE LEFT SIDE STRG 5D 8 1178663 1 PAN GUIDE RIGHT SIDE STRG 3D 1178669 1 PAN GUIDE RIGHT SIDE STRG 5D 9 1185293 1 SIDE EXTERIOR L R STRG 3D 1185294 z 1 SIDE EXTERIOR L R STRG 5D 10 1185020 1 1 TOP PANEL 11 1 2476 2 2 PLUG BUTTON ZN PLATED 5 8 12 1185276 1 COVER REAR INSULATION STRG 3D 1185265 1 COVER REAR INSULATION STRG 5D 13 1185245 1 BACK FRAME CAVITY STRG 3D 1185246 1 BACK FRAME CAVITY STRG 5D 14 1185256 1 PANEL RH INSULATION STRG 3D 1185257 1 PANEL RH INSULATION STRG 5D 15 1185247 l PANEL REAR FLU STRG 3D 1185248 1 PANEL REAR FLUE STRG 5D 16 1185278 1 COVER REAR CORNER STRG 3D 1185267 i 1 COVER REAR CORNER STRG 5D 17 1185096 1 1 PANEL BOTTOM STRG 18 1185281 1 HEAT EXCHANGER STRG 3D 1185270 1 HEAT EXCHANGER STRG 5D 19 1178485 2 2 FRONTLEG 20 1178486 2 2 REARLEG Quantity of part used may depend on model STRG 3D or SRTG 5D VASOUTHBEND Owner s
7. HD 16 1175712 1 BUZZER ASSEMBLY 208 220 240V 1175711 1 BUZZER ASSEMBLY 115V 17 1178341 1 TIMER MECHANICAL 18 1185080 1 GASKET CONTROL PANEL 19 1185031 1 VALVE ACTUATION ROD 20 1178393 1 1 8 X 1 1 4 18 8 COTTER PIN 1185287 1 WIRING HARNESS Notshown on drawing VA4 SOUTH BEND OWNER S MANUAL 1185290 PAGE 43 50 SERVICE r Figure 28 Burner Assemblies Thermocouple and Ignition Module STRATOSTEAM COUNTERTOP STEAMER NANNAN TNTNatANtanannnnananan Quantity Key Part Number Description 1 1185212 4 IR BURNER ASSEMBLY NATURAL GAS 1188651 4 IR BURNER ASSEMBLY PROPANE 2 1185237 1 BURNER BOX STRATOSTEAM GAS 3 1183200 1 HOT SURFACE IGNITOR 4 1175127 1 FLAME SENSOR 5 1185264 2 BRACKET BURNER HOLD DOWN 6 1175723 1 IGNITION MODULE 7 1172271 1 24V AC TRANSFORMER 8 1175547 1 GROUND LUG 9 1170335 1 6 POSITION TERMINAL BLOCK 10 1 3195 1 FITTING BRASS 68C 8 8 11 7 5771 1 VALVE SHUT OFF 1 2 12 1146909 1 ELBOW ST BLK 1 2 90 DEG 13 1175016 1 VALVE NAT GAS G CO 1175375 1 VALVE PROPANE G CO 14 1182962 1 NIPPLE 75 X 2 50 LG 15 1185258 1 MANIFOLD S A 16 1185273 1 GAS INLET W A PAGE 44 50 Quantity of part used may depend on model STRE 3D or SRTE 5D OwNER s MANUAL 1185290 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE
8. MANUAL 1185290 PAGE 39 OF 50 STRATOSTEAM COUNTERTOP STEAMER SERVICE Figure 24 Structural Parts See parts list on previous page VASOUTHBEND OwNER s MANUAL 1185290 PAGE 40 50 STRATOSTEAM COUNTERTOP STEAMER r Figure 25 Door Assembly Parts o SERVICE Note The entire door assembled can be ordered see page 39 Key PartNumber Qty Description 1 1177317 1 LATCH ASSEMBLY 2 1177344 4 SCREW 10 24 X 3 4 SLOTTED HEX 3 1146527 6 WASHER 10LOCK SS 300 4 1146526 4 WASHER 10 FLAT 5 1185053 1 PANEL W A R2 STACKABLE 6 1185028 2 HINGE PLATE 7 1185115 1 GASKET DOOR R2 REDESIGN 8 1146268 2 BOLT 1 4 20 X 5 8 HEX HEAD SS 9 6600412 2 LOCK WASHER SS 10 1177086 1 RETAINER 11 1185048 1 TRAY DOOR CONDENSATION 12 1146390 4 SCREW 10 24 X 1 2 SS TRUSS SLOT 13 PH 292 2 NYLON WASHER 1 4 X 1 2 X 1 8 14 1185029 1 INSULATION DOOR 15 1185023 1 SUPPORT W A DOOR GASKET 16 1173254 8 SCREW 6 32 X 3 4 SELF TAP 17 1185118 1 RETAINER DOOR GASKET 18 1180460 4 WASHER FLAT 10 19 1173224 4 SCREW 1 2 20 X 5 8 S SLOT TRS SOUTH BEND OWNER S MANUAL 1185290 PAGE 41 50 SER
9. clean cloth Ensure drain opening inside of cavity is clear Clean drain opening Place cleaned cavity bottom cover pan supports and pans back into their correct positions ouod Leave the door open at night after cleaning to allow complete drying and to prolong the life of the door gasket VASOUTHBEND owner s Manual 1185290 PAGE 11 50 CLEANING amp MAINTENANCE STRATOSTEAM COUNTERTOP STEAMER PERIODIC DE LIMING AS NEEDED If lime or mineral deposits start to buildup on the cavity interior they should be removed with a non caustic de liming solution such as Lime A Way Follow the manufacturer s instructions for use of the de liming solution STAINLESS STEEL SURFACES To remove normal dirt grease and product residue from stainless steel surfaces that operate at LOW temperature use ordinary soap and water with or without detergent applied with a sponge or cloth Dry thoroughly with a clean cloth To remove BAKED ON grease and food splatter or condensed vapors apply cleanser to a damp cloth or sponge and rub cleanser on the metal in the direction of the polishing lines on the metal Rubbing cleanser as gently as possible in the direction of the polished lines will not mar the finish of the stainless steel NEVER RUB WITH A CIRCULAR MOTION Soil and burnt deposits which do not respond to the above procedure can usually be removed by rubbing the surface with SCOTCH BRITE scouring pads or STAINLESS scouring pads DO NOT USE ORD
10. or performing maintenance Southbend appliances are sturdily constructed of the best materials and are designed to provide durable service when treated with ordinary care To expect the best performance your equipment must be maintained in good condition and cleaned daily Naturally the periods for this care and cleaning depend on the amount and degree of usage Following daily and periodic maintenance procedures will enhance long life for your equipment Climatic conditions such as salt air may require more thorough and frequent cleaning or the life of the equipment could be adversely affected Keep exposed cleanable areas clean at all times DAILY CLEANING AND MAINTENANCE NOTICE DO NOT USE high chlorine or bleach solution for cleaning the door gasket DO NOT USE steel wool or other metallic pads in the steamer 1 Turn control lever to OFF and allow time for the steamer to drain and cool 2 Remove and clean pans 3 Remove and clean pan supports and cavity bottom cover Wash separately in a sink with a mild detergent and warm water Dry thoroughly with a clean cloth Non metallic scouring pads may be used to remove cooked on deposits 4 Clean all interior surfaces with mild detergent warm water and a non metallic pad If discoloration of surfaces starts due to buildup of seasonings or food products remove them using a non metallic scouring pad RINSE THOROUGHLY WITH CLEAN WATER Dry thoroughly with a
11. pan 1 3 way out of the cavity and the entire surface is accessible The door may be opened at any time during operation to remove or add food While the door is open the steamer will stop producing steam SOUTH BEND owners Manual 1185290 PAGE 9 OF 50 OPERATION STRATOSTEAM COUNTERTOP STEAMER SUGGESTED COOKING TIMES These cooking times are for general guidance only Differences in food quality size shape thickness freshness load size and desired degree of doneness must be taken into consideration and adjustments made in time if necessary STRE 3D Cooking STRE 5D Cooking produce Quantity Time minutes Time minutes 18 5 6 Eggs 48 6 7 4 lbs 18 18 Potatoes Red 8 lbs 18 18 2 lbs 15 16 mee 3 lbs 15 17 F 2 5 lbs 45 4 Shrimp Frozen 8 lbs 8 7 2 5 lbs 3 25 Corn Frozen 75 bbs 5 45 5 lbs 5 5 4 Peas Frozen 12 lbs 10 8 2 5 lbs 4 3 25 8 Ibs 6 5 5 5 Mixed Vegetables Frozen 15 lbs 3 full pans 14 25 Ibs 5 full pans 17 1 piece 7 7 Salmon Filets Frozen 4 5 oz 8 pieces 7 7 8 12 10 Salmon Filets Frozen 6 02 18 pieces 3 full pans 17 30 pieces 5 full pans 15 1 65 60 Lasagna 6 Ib Frozen 3 65 5 60 Cake White 5 Ib Mix 1 pan 30 25 10 oF 50 Owner s Manual 1185290 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER CLEANING amp MAINTENANCE CLEANING amp MAINTENANCE N WARNING Shut off the steamer before cleaning
12. plate of the cooking cavity and begin to heat immediately as soon as the steamer is turned on As water flows into the cooking cavity it covers the heated bottom plate and is converted to steam There is no pressure in the steamer From a cold start the steamer will heat up to cooking temperature in about 4 minutes The internal components of the steamer are shown in Figure 10 on the next page Turning the control lever to ON mechanically actuates the power switch and so turns on power to the rest of the circuitry The Power indicator light comes on Turning the control lever to ON also mechanically closes the cooking cavity drain valve The gas ignition system is energized turning on the gas valve if 1 the door is shut as sensed by the door switch and 2 the steamer is not overheated as sensed by the high limit thermostats The flow of water into the cooking cavity is controlled by the water solenoid which is energized turning on the water when the control lever is turned to ON and the door is shut Hence when cooking water flows continuously into the cooking cavity If a high limit thermostat detects that the steamer is overheating or detects low water by sensing overheating the ignition switch is de energized turning off the gas valve Overheating may be caused by too little water entering the cavity or by lime buildup inside the cavity reducing the conduction of heat to the water During operation excess heated
13. the vent at the top left rear corner of the steamer Move the ON OFF lever to the OFF position and check that the Power light goes out Also check that the water is draining correctly into the drain and that the steamer completely drains STEP 9 SHUT DOWN AND WIPE CLEAN STEAMER Complete the installation by leaving the steamer ready for customer use 1 2 3 Allow the steamer to cool Wipe clean all surfaces Unless the steamer is to be placed in service immediately turn off the electric power supply gas supply and water supply Make sure that a copy of this manual will be available to the people who will operate and maintain the steamer 20 oF 50 Owner s Manual 1185290 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE SERVICE N WARNING ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN AND KNOWLEDGEABLE WITH THE OPERATION OF COMMERCIAL COOKING EQUIPMENT TO ASSURE YOUR CONFIDENCE CONTACT YOUR AUTHORIZED SERVICE AGENCY FOR RELIABLE SERVICE DEPENDABLE ADVICE OR OTHER ASSISTANCE AND FOR GENUINE FACTORY PARTS N WARNING DISCONNECT ELECTRICAL POWER SUPPLY BEFORE CLEANING OR SERVICING CAUTION THE APPLIANCE AND ITS INDIVIDUAL SHUTOFF VALVE MUST BE DISCONNECTED FROM THE GAS SUPPLY PIPING SYSTEM DURING ANY PRESSURE TESTING OF THAT SYSTEM AT TEST PRESSURES IN EXCESS OF 1 2 PSI THE APPLIANCE MUST BE ISOLATED FROM THE GAS SUPPLY PIPING S
14. water flows into the drain box where it mixes with a small stream of cold water that is continuously supplied to the drain box to prevent the draining water from being too hot for the plumbing pipes Water drains from the drain box out the water drain on the rear of the steamer If the drain is clogged water backing up into the drain box will escape through the drain box overflow vent on the rear of the steamer Any excess steam is vented out the pressure relief valve located at the top left rear corner of the steamer The dial thermometer on the control panel is connected by a capillary tube to a sensor bulb located in the pressure relief vent The thermometer does not affect the operation of the steamer A mechanical timer activates a buzzer when the timer times out The timer does not affect anything else When the control valve is turned to OFF power to the electric circuitry is turned off which de energizes the gas ignition circuit and so shuts off the IR gas heaters Turning the control lever to OFF also de energizes the water solenoid turning off the water and mechanically opens the drain valve permitting all water to drain from the bottom of the cooking cavity PAGE 22 OF 50 OwNER s MANUAL 1185290 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 10 How the Steamer Operates WATER SOLENOID PRESSURE RELEIF VENT IGNITION GAS CONTROL IGNITION GAS CONTROL TRANSFORMER MODULE HEAT
15. ALLATION STRATOSTEAM COUNTERTOP STEAMER STEP 7 CHECK THE INSTALLATION Check the installation of each steamer as follows 1 NOOR Check that all screws and bolts are tightened Check that the gas electrical water and drain connections have been made correctly Check that the steamer is level If not adjust the legs or level the countertop surface Check that the appropriate minimum clearances are satisfied see page 4 Check the door for proper alignment and that it opens and closes properly Check that there is sufficient clearance in front of the steamer to open the door and to pull out the pans Wipe clean all surfaces STEP 8 CHECK STEAMER OPERATION Check the operation of each steamer as follows 1 wo Turn on the electric power supply gas supply and the water supply Move the ON OFF lever to the ON position and check that the Power light comes on Check that the timer and buzzer operate correctly Open the door and check that water is entering the cavity NOTE the fill rate is slow Ensure steamer is lighting and look for heat at the flue exit Wait four minutes then check that some water has covered the bottom of the cavity Depress the door switch actuator rod and listen for an audible click Release the door switch actuator rod and listen for another audible click The clicks indicate that the contactor is functioning properly Check that steam is escaping from
16. ER REQUIREMENTS To meet warranty requirements the water supply must be as follows Connection 1 4 compression cold water Pressure 30 to 60 PSI Total Dissolved Solids TDS 60 PPM or less Hardness 2 grains 35 PPM or less pH 7 0 to 7 5 Maximum Fill Capacity 0 87 gallons Typical usage is 0 46 gallons per minute at 45 PSI In order to minimize service problems and to meet the warranty requirements a water treatment system softener is recommended when water quality does not meet the limits stated above DRAIN REQUIREMENTS The drain outlet has a 1 NPT female connector Do NOT directly connect the drain to a plumbing system unless you also install an open funnel downstream of this connection see Figure 7 on page 17 There must be no back flow or back pressure into the drain connection PAGE 6 OF 50 OwNER s MANUAL 1185290 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER OPERATION OPERATION NOTICE WATER SPECIFICATION To meet warranty requirements supply water must meet the following specification Total Dissolved Solids TDS 60 PPM or less 2 422 2 Grains 35 PPM less pH Factor io eee 7 0 to 7 5 STARTUP Turn control lever to ON position see Figure 3 The steamer will fill automatically and be ready for cooking in about four minutes OPERATION N CAUTION HOT STEAM WILL ESCAPE WHEN DOOR IS BEING OPENED
17. EXCHANGER OUTLET GROUND LUG WATER INLET NOT VISIBLE GAS SAFETY VALVE GAS SUPPLY CONNECTION 1 2 NOT VISIBLE HEAT EXCHANGER INLET DRAIN BOX OVERFLOW VENT NOT VISIBLE DRAIN BOX GAS VALVE REGULATOR TIMER BUZZER NOT VISIBLE TERMINAL BLOCK THERMOMETER CONTROL LEVER ON OFF HOT SURFACE IGNITOR NOT VISIBLE FLAME SENSOR DRAIN VALVE POWER SWITCH BEHIND PANEL IR GAS HEATERS 9250 BTU HR EACH ROD CONNECTING CONTROL LEVER TO DRAIN VALVE HIGH TEMP LIMIT THERMOSTATS SOUTH BEND owner s Manual 1185290 PAGE 23 OF 50 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 11 Steamer Not Heating Up Power Light Is Not Lit Steamer not heating up Power light not lit DISCONNECT aa CIRCUIT BREAKER Remove right for access Reconnect aa at circuit breaker Turn lever to ON position and Tum door to actuate door switch Check voltage Xm TB5 and TB6 Is measured voltage 120 208 220 or 240 volts No Yes DISCONNECT POWER AT CIRCUIT BREAKER Test operation of power switch Replace if necessary If power switch is OK replace Power light and follow procedure Y Check continuity between cord and TB5 and TB6 No ae Is continuity present Yes Replace Power Cord Check continuity across Power Switch Is continuity
18. INARY STEEL WOOL as any particles left on the surface will rust and further spoil the appearance of the finish NEVER USE A WIRE BRUSH STEEL SCOURING PADS EXCEPT STAINLESS SCRAPER FILE OR OTHER STEEL TOOLS Surfaces which are marred collect dirt more rapidly and become more difficult to clean Marring also increases the possibility of corrosive attack Refinishing may then be required Heat tint is darkened areas that sometimes appear on stainless steel surfaces where the area has been subjected to excessive heat These darkened areas are caused by thickening of the protective surface of the stainless steel and are not harmful Heat tint can normally be removed by the foregoing but tint which does not respond to this procedure calls for a vigorous scouring in the direction of the polish lines using SCOTCH BRITE scouring pads or a STAINLESS scouring pad in combination with a powered cleanser PAGE 12 OF 50 OwNER s MANUAL 1185290 SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER INSTALLATION INSTALLATION N CAUTION Do not locate steamer adjacent to any high heat or grease producing piece of equipment such as a range top griddle fryer etc that could allow radiant heat to raise the exterior temperature of the steamer body above 130 F 54 C DO NOT MOUNT ABOVE OTHER COOKING EQUIPMENT NOTICE These installation procedures must be followed by qualified personnel or warranty will be void Local codes regarding installatio
19. NING 24 SS DOOR 3 1183987 2 HANDLE CATCH DOOR 1182637 2 CATCH MAGNETIC SGS 4 1183985 1 HINGE ASSEMBLY UPPER LEFT 5 1183983 1 HINGE ASSEMBLY UPPER RIGHT 6 1183984 1 HINGE ASEMBLY LOWER RIGHT 1183986 1 HINGE ASSEMBLY LOWER LEFT 7 1184527 1 COVER 24 BASE BOTTOM 8 1185141 1 BODY SIDE CAB SS OPEN LT 9 1185144 1 PANEL TOP CABINET 10 1185143 1 BODY BACK 24 CABINET 11 1185142 1 BODY SIDE RT 12 1172650 4 LEG PAD 3 4 X 10 HOLE 13 1146500 16 1 4LOCK WASHER 14 1146201 16 1 4X 30 3 4 HEAD 15 1174260 1 LEG PACKAGE set of four legs not including bolts leg pads or lock washers 1174262 1 EARTHQUAKE LEGS SS set of four Notshown on drawing PAGE 47 or 50 SERVICE STRATOSTEAM COUNTERTOP STEAMER Figure 30 Cabinet Base Parts See parts list on previous page 48 50 Owner s MaNuaL 1185220 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER Notes SOUTH BEND owner s Manual 1185290 PAGE 49 OF 50 STRATOSTEAM COUNTERTOP STEAMER STRATOSteam StratoSteam Countertop Steamer Models STRG 3D and STRG 5D Genuine Parts 25 Protect YOU All Ways Commercial Food Equipment Service Association A product with the Southbend name incorporates the best in durability and low maintenance We all recognize however that replacement parts and occasional professio
20. R CONNECTION N WARNING Do not connect steamer to a hot water line A hot water connection will damage the steamer NOTICE To meet warranty requirements the supply water must meet the following specifications Pressure 30 to 60 PSI 205 to 410 kPa Total Dissolved Solids TDS 60 PPM or less Hardness 2 grains 35 PPM or less pH 7 0 to 7 5 Connect a cold water line to the water inlet strainer on the back of the steamer as shown in Figure 6 The connector on the steamer is a 1 4 compression fitting NOTE To facilitate cleaning and allow access to rear of the steamer flexible connections are recommended A shut off valve at or near the rear of the steamer is highly recommended Also an accessible water filter is recommended to help keep water quality within the requirements described above See Figure 8 below r Figure 8 Water Connection Cold Water Steamer Supply E Shut Off Filter Valve VA4 SOUTH BEN D OWNER s MANUAL 1185290 PAGE 17 or 50 INSTALLATION STRATOSTEAM COUNTERTOP STEAMER STEP 5 GAS CONNECTION The data plate on the front of the base indicates the type of gas your steamer is equipped to burn DO NOT connect to any other gas type Keep the appliance area free and clear from combustible substances Do not obstruct the flow of combustion and ventilation air A 1 2 NPT 1 27 cm threaded fitting is provide at the rear of the steamer for the gas supply
21. R SERVICE r Figure 21 High Limit Thermostats Check Allow cavity bottom to cool before performing this test DISCONNECT POWER AT CIRCUIT BREAKER Remove left side panel Disconnect wire B4 from left as shown above high limit thermostat Disconnect wire B5 from right high limit thermostat Disconnect remaining high limit thermostat wires B11 and B12 gt Test each high limit thermostat for continuity as shown above There should be continuity when the thermostat is cool Replace as necessary 8 Reconnect wires SOUTH BEND owner s Manual 1185290 PAGE 35 OF 50 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 22 Water Solenoid Check DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel Disconnect wires B6 and B7 from water solenoid lead wires Place test probes into water solenoid lead wires as shown above Resistance should be approximately 800 ohms Replace if necessary 9x um dm o Apply waterline pressure to water inlet Water should not leak out of the compression fittings If necessary replace water solenoid Check to see that water is slowly running into the cooking cavity 7 Reconnect solenoid lead wires and reconnect power to steamer When power is turned on with the steamer cool the solenoid should click If no click is heard test for 200 to 240 volts on wires B6 and B7 If 200 to 240 volts is present and the water solenoid does
22. RNERS 4 TOTAL BTU 37K BTU HR GAS TYPE PROPANE ORFICE SIZE 64 OF BURNERS 4 TOTAL BTU 37K BTU HR 9 25K BTU HR 9 25K BTU HR ELECTRICAL SUPPLY WIRE SIZE 12 GA MINIMUM CURRENT DRAW LESS THAN 500 MA AVAILABLE VOLTAGE 120V SINGLE PHASE 208V 220V SINGLE OR THREE PHASE 240V SINGLE PHASE STRG 3D STRG 5D CABINET BASE ELECTRIC CABLE ENTRY HOLE WATER INLET CONNECTION 1 4 COMPRESSION GAS INLET CONNECTION 1 2 NPT 13 1 2 14 1 2 A PRESSURE RELEIF VENT 3 5 14 2 DRAIN CONNECTION 1 NPT 3 1 2 SOUTH BEN D OWNER s MANUAL 1185290 PAGE 5 OF 50 SPECIFICATIONS ELECTRICAL REQUIREMENTS STRATOSTEAM COUNTERTOP STEAMER One fused electrical connection is required to the terminal board of each steamer All steamers are shipped per customer order three phase or single phase A kit is available for field conversion to three phase or single phase The fused connection must be wired for the required voltage and maximum amperage as listed in the chart below Total Connected Amps Voltage Model STRG 3D Model STRG 5D 1 Phase 3 Phase 1 Phase 3 Phase 120 V 60 Hz 0 37 0 37 0 37 0 37 208 V 50 60 Hz 0 21 0 21 0 21 0 21 220 V 50 60 Hz 0 20 0 20 0 20 0 20 240 V 60 Hz 08 018 0 18 GAS PRESSURE REQUIREMENTS OPERATING Natural Gas 4 W C Propane Gas 10 W C INCOMING Natural Gas 7 W C Minimum Propane Gas 11 W C WAT
23. TO PREVENT BURNS KEEP HANDS AND FACE AWAY FROM STEAM When turned ON the steamer operates continuously To save water gas and electricity turn the control lever to OFF when the steamer is not in use Suggested cooking times for various foods are shown in the table in the following section Pan specifications are shown on page 4 The door may be opened or closed at any time The steamer temporarily shuts off while the door is open Timer can be used as a reminder to the operator The timer does NOT turn the steamer on or off SHUTDOWN Turn lever to the OFF position The water in the bottom of the cavity will automatically drain TROUBLESHOOTING BY OPERATOR The following table lists the possible causes and solutions of problems that may occur during operation Problem Possible Causes and Solutions Steamer does not heat up at all Electric power is shut off Tum on power Water supply is shut off Turn on water Not enough water is entering steamer Check water supply Lime build up De lime steamer cavity see page 12 If water is OK and there is little lime build up call repair service No power to gas ignition circuit Disconnected ignition circuit ground Gas supply is shut off Turn on gas supply Steamer does heat up but does not produce enough steam Door is open or ajar Close steamer door completely Lime build up De lime steamer cavity see page 12 Notenough water Check water sup
24. VICE r Figure 26 Door Switch Parts STRATOSTEAM COUNTERTOP STEAMER Note The entire door switch assembled can be ordered see page 39 PAGE 42 OF 50 Key PartNumber Qty Description 1 1185070 1 ARM DOOR SW SWING STRATOSTEAM 2 1185071 1 BRACKET W A STRATOSTEAM DOOR SWITCH 3 1185195 1 SWITCH DOOR SPDT 15 SUBMINIATURE 4 1146320 2 SCREW 6 32 X 1 ROUND HEAD 5 1177081 1 PIN 250 DIA SS CAST LATCH STEAMER 6 1177082 1 SPRING DOOR HANDLE 7 PH 292 1 NYLON WASHER 1 4 X 1 2 X 1 8 8 6600402 1 RING RETAINING S S COMBI OwNER s MANUAL 1185290 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER r Figure 27 Control Panel Parts SERVICE Key PartNumber Qty Description 1 17 1185039 1 CONTROL PANEL ASSEMBLY assembled 1 1170337 1 KNOB 2 1185058 1 POLY PANEL CONTROL 3 1185038 1 PANEL CONTROL W A 4 1185205 1 GAUGE THERMOMETER 2 IN 5 1170350 1 LIGHT AMBER 240V SIGNAL 6 1178388 1 VALVE LEVER W A 7 1177770 1 BUSHING VALVE LEVER MOUNT 8 1177865 1 NUT HEX 5 8 18 BRASS 9 1178276 1 CAM ACTUATOR 10 1178549 1 SCREW SET 11 1185056 1 BRACKET ON OFF SWITCH 12 1183429 2 INSERT KNURLED 13 6600430 2 LOCKNUT 14 1178535 1 SWITCH POWER 15 1146320 2 SCREW 6 32 X 1 ROUND
25. YSTEM BY CLOSING ITS INDIVIDUAL MANUAL SHUTOFF VALVE DURING AND PRESSURE TESTING OF THE GAS SUPPLY PIPING SYSTEM AT TEST PRESSURES EQUAL TO OR LESS THAN 1 2 PSI NOTICE INSTALLATION OF OTHER THAN GENUINE SOUTHBEND PARTS WILL VOID EQUIPMENT WARRANTY NOTICE THIS EQUIPMENT SHOULD BE SERVICED BY QUALIFIED PERSONNEL ONLY CONTACT THE FACTORY FACTORY REPRESENTATIVE OR LOCAL SERVICE COMPANY TO PERFORM MAINTENANCE AND REPAIR A serial plate is located on the right side of the steamer near the top right corner A second serial plate is located on the rear of the steamer near the top left corner see Figure 1 on page 3 Replacement parts including parts not listed in this manual may be ordered either through a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency When ordering parts please supply the Model Number Serial Number Part Number and Part Description This section contains troubleshooting flowcharts procedures and electric schematics to assist a qualified service technician in the servicing of a StratoSteam countertop steamer A description of how the steamer operates appears on the next page To remove a side panel for access to the interior remove the securing screw near the center of the bottom edge of the panel To remove top panel remove the two securing screws on rear face then slide top panel forward and off The door is field reversible contact Southbend for instruct
26. a potential hazard or unsafe practice that could result in injury or N WARNING P P This symbol refers to a potential hazard or unsafe practice that could result in injury CAUTION product damage or property damage NOTICE This symbol refers to information that needs special attention or must be fully understood even though not dangerous N WARNING FIRE HAZARD FOR YOUR SAFETY Do not store or use gasoline or other flammable vapors and liquids in the vicinity of cooking appliances Keep area around cooking appliances free and clear of combustibles N WARNING BURN HAZARD Contact with hot surfaces will cause severe burns Always use caution when operating cooking appliances Stand back when opening the steamer door as hot steam or hot water may escape from the door opening Hot steam or hot water will flow out the drain located at the right rear bottom corner of the steamer Hot steam may escape from the pressure relief valve located at the top left rear corner of the steamer N WARNING ELECTRIC SHOCK HAZARD Disconnect the power to the appliance before cleaning Do not remove panels that require tools to remove NOTICE In the event a gas odor is detected shut down units at main shutoff valve and contact the local gas company or gas supplier for service NOTICE Southbend appliances are intended for commercial use only Not for household use Warranty will be voi
27. cape from the pressure relief valve at the top left rear corner of each steamer and from the door opening when the door is opened Installation under a vented hood is recommended A steamer may be installed on combustible and non combustible countertops DIMENSIONS The dimensions of the steamer are shown in Figure 2 on the next page The following table lists the interior dimensions and the crate dimensions and weight Model Interior Dimensions Pan Capacity Crate Dimensions Crated Width Depth Height 1 25 4 Width Depth Height Volume Weight 13 12 24 10 5 8 52 43 40 51 8 cu ft 216 lbs 518650 343 go Qr au ao 01016 147cu m 98 13 12 24 15 5 8 52 43 40 51 8 cu ft 238 Ibs 3186 50 610 397 3 09 106 147cu m 108 Pan Capacity is the number of 1 2 5 or 4 high standard pans 12 wide x 20 front to back that the steamer will hold PAGE 4 OF 50 OwNER s MANUAL 1185290 SOUTH BEND r Figure 2 Dimensions STRATOSTEAM COUNTERTOP STEAMER SPECIFICATIONS 22 27 77 1 2 WATER CONNECTION CONNECTION COMPRESSION COLD WATER PRESSURE 30 TO 60 PSI TOTAL DISSOLVED SOLIDS TDS 60 PPM OR LESS HARDNESS 2 GRAINS 35 PPM OR LESS 7 0 to 7 5 MAXIMUM FILL CAPACITY 0 87 GAL GAS SUPPLY GAS TYPE NATURAL ORFICE SIZE 54 OF BU
28. ce of local codes with the National Fuel Gas Code ANSI Z223 1 The oven when installed must be electrically grounded in accordance with local codes or in the absence of local codes with the National Electrical Code NEC or ANSI NFPA 70 NOTE In Canada the oven installation must conform with local codes or in the absence of local codes with the Natural Gas Installation Code CAN CGA B149 1 or the Propane Gas Installation Code CAN CGA B149 2 as applicable The oven when installed must be electrically grounded in accordance with local codes or in the absence of local codes with the Canadian Electrical Code CSA C22 2 109 M1981 General Hequirements Canadian Electrical Code Part Il 109 M1981 Commercial Cooking Appliances as applicable Southbend reserves the right to change specifications and product design without notice Such revisions do not entitle the buyer to corresponding changes additions or replacements for previously purchased equipment This product is intended for commercial use only not for household use CLEARANCES N WARNING MINIMUM CLEARANCES FROM COMBUSTIBLE CONSTRUCTION Minimum clearance from combustible and non combustible surfaces is 4 on the sides 0 on the bottom non combustible surface 4 legs required for combustible surface and 8 on the rear Adequate clearance must be provided in the aisle in front of the steamer to permit operation including pulling out of pans Steam may es
29. connection Fig 6 Each steamer is equipped with an internal pressure regulator which is set at 4 W C 0 99 kPa manifold pressure for natural gas or 10 W C 2 49 kPa for propane gas An adequate gas supply is necessary Undersized or low pressure lines will restrict the volume of gas required for satisfactory performance A steady supply pressure from 7 W C 1 75 kPa for natural gas and from 10 W C 2 49 kPa for propane gas is recommended With all steamers and other gas appliances operating simultaneously the manifold pressure on all appliances should not show any appreciable drop Fluctuations of more than 25 on natural gas and 10 on propane gas will create problems and affect burner operation Contact your gas company for correct supply line sizes Purge the supply line to clean out any dust dirt or foreign matter before connecting the line to the steamer Use pipe joint compound that is resistant to the action of liquefied petroleum or propane gases on all threaded connections Codes require that a gas shutoff valve be installed in the gas line prior to the steamer Make sure the pipes are clean and free of obstructions dirt and piping compound WARNING PRIOR TO START UP CHECK ALL JOINTS IN THE GAS SUPPLY LINE FOR LEAKS USE SOAP AND WATER SOLUTION DO NOT USE AN OPEN FLAME Do not connect the steamer to the electrical supply until after the gas connection has been made TESTING THE GAS SUPPLY PIPING When test pressur
30. ctor PL1 to separate the other buzzer lead wire from the wiring harness 6 Place test leads between positions 1 and 3 on the timer as shown above 7 Check for continuity when the timer has run down so the buzzer should be on If no continuity replace timer 8 Disconnect other lead wire from buzzer Place test leads in terminals of buzzer lead wires as shown above 9 Check that resistance is approximately 3 4 Kohms If it is not replace the buzzer 10 Reconnect wires VA4 SOUTH BEND owner s Manual 1185290 PAGE 33 OF 50 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 20 Door Switch Check Side View with Right Side and Top Panels Removed 1 DISCONNECT POWER AT CIRCUIT BREAKER 2 Remove right side panel 3 Open and close the steamer s door while looking to see that the door switch actuator rod actuates the door switch when the rod moves 4 Disconnect the wiring harness from the switch terminals at the two places shown above where the test probe tips are located 5 Place the test probes on the switch terminals as shown above 6 Check for continuity with the door open there should NOT be continuity 7 Check for continuity when the door is closed there should be continuity 8 If the continuity checks are not correct replace the door switch 9 Reconnect the wiring harness to the switch terminals 34 50 Owner s MaNuaL 11852900 P4 SOUTHBEND STRATOSTEAM COUNTERTOP STEAME
31. d if service work is performed by other than a qualified technician or if other than genuine Southbend replacement parts are installed Give this Owner s Manual and important papers to the proper authority to retain for future reference Copyright 2004 by Southbend All rights reserved Published in the United States of America PAGE 2 OF 50 OwNER s MANUAL 1185290 SOUTH BEND STRATOSTEAM COUNTERTOP STEAMER INTRODUCTION INTRODUCTION Congratulations You have purchased one of the finest pieces of heavy duty commercial cooking equipment on the market You will find that your new equipment like all Southbend equipment has been designed and manufactured to meet the toughest standards in the industry Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations With proper care and field maintenance you will experience years of reliable trouble free operation For best results read this manual carefully RETAIN THIS MANUAL FOR FUTURE REFERENCE This manual is for Southbend StratoSteam Countertop Steamer models STRG 3D and STRG 5D The manual is divided into six sections Introduction SDecITICallOriS 4 Operation 7 Cleaning amp 11 13 SVIGO 21 Each steamer ha
32. es exceed 1 2 psig 3 45 kPa the steamer and its individual shutoff valve must be disconnected from the gas supply piping system during any pressure testing of the system When test pressures are 1 2 psig 3 45 kPa or less the steamer must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the system 18 50 Owner s Manual 11852900 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER INSTALLATION STEP 6 ELECTRICAL CONNECTION WARNING THE STEAMER IS PROVIDED WITH A THREE PRONG GROUNDING PLUG THE OUTLET TO WHICH THIS PLUG IS CONNECTED MUST BE PROPERLY GROUNDED IF THE RECEPTACLE IS NOT THE PROPER GROUNDING TYPE CONTACT AN ELECTRICIAN DO NOT REMOVE THE GROUNDING PRONG FROM THE PLUG Refer to the data plates located on the upper left front of the steamer and on the left side in the upper right corner For additional electrical information refer to the electrical diagram located inside the right hand removable panel in the upper left corner r Figure 9 Electrical Connection IGNITION CIRCUIT TRANSFORMER HOLE FOR CABLE POWER CORD WITH FITTING WATER SOLENOID IGNITION CONTROLER TERMINAL BLOCK LA i ERU NOM mi 4 CONNECTIONS GAS SAFETY VALVE HOT BLACK TO TB6 NEUTRAL WHITE TO 5 GROUND GREEN TO TB3 GAS VALVE REGULATOR SOUTH BEND owners Manual 1185290 PAGE 19 OF 50 INST
33. inet base if not already attached Then place the steamer on top of the cabinet base and line up the threaded holes on the bottom of the steamer with the holes in the cabinet base top Secure the steamer to the base with four 3 8 16 bolts Go on to Installation Step 3 STEP 2D STACKING Two STEAMERS If two steamers are to be stacked mount the lower steamer first on either legs Step 2a a countertop Step 2b or the optional cabinet base Step 2c Remove if present the four chrome plated plugs from the holes in the top panel of the lower steamer Place the upper steamer on top of the lower steamer and line up the threaded holes on the bottom of the upper steamer with the holes in the top of the lower steamer Secure the upper steamer to the lower steamer with four 3 8 16 bolts The remaining steps of the installation must be performed for both steamers they do not share any connections internally VA4 SOUTH BEND owners Manual 1185290 PAGE 15 OF 50 INSTALLATION STRATOSTEAM COUNTERTOP STEAMER r Figure 6 Location of Connections and Vents Pressure Relief Vent Do not obstruct Electrical Cable Entry Hole Connection made internally Water Inlet Connection 1 4 Compression Gas Inlet Connection 1 2 NPT Treated Water Inlet 1 4 Compression not shown Split water line option only Water Drain Connection 1 NPT Female STEP 3 DRAIN CONNECTION The drain outlet is located on the back of the
34. ing upon the variety To avoid green yolk which is a deposit of iron sulfide chill the eggs immediately after removing from the steamer by plunging them into a cold water bath preferably containing ice A quick and easy way to cook eggs for a salad mixture is to crack them directly into a solid steam table pan which has been lightly coated with salad oil Do not mix Steam until they are hard cooked Remove and chop as you would for egg salad The job of peeling is eliminated Chicken sausage and or fish may be browned in an infra red or radiant broiler after steaming by brushing with melted margarine mixed with salad oil to give a golden brown color Save juices from steamed meat and poultry to make soups sauces or casserole dishes Chicken may be steamed in advance and then refrigerated Bring food back to 180 F before serving Steaming brisket is a definite time saver Boiling in water takes 40 to 50 minutes per pound Using the steamer can save 50 in cooking time Steamed cabbage retains its color and wedge identity It will not break apart as it does when boiled When removing items prepared in a perforated pan place a solid pan underneath the perforated pan with the cooked food in order to prevent dripping on the floor The steamer is designed to accept standard 12 x 20 pans Fractional size pans and dishes can be used as well with a perforated shelf For stirring the pan does not have to be removed from the steamer Pull
35. ions VASOUTH BEND owner s Manual 1185290 PAGE 21 OF 50 SERVICE STRATOSTEAM COUNTERTOP STEAMER TROUBLESHOOTING FLOWCHARTS PROCEDURES AND WIRING DIAGRAMS Find the symptom below that corresponds to the malfunction then turn to the corresponding page Follow the flowchart on that page until the problem is solved Troubleshooting Flowchart Procedure or Wiring Diagram Page Troubleshooting Flowchart Steamer Not Heating Up Power Light Is Not Lit 24 Troubleshooting Flowchart Steamer Not Heating Up Properly or Not Cooking Properly Power Light is Lit 25 Troubleshooting Flowchart Buzzer Does Not Come On When Timer Runs Out 26 Troubleshooting Flowchart Hot Surface Ignitor Glows Red But Burners Not On 27 Troubleshooting Flowchart Hot Surface Ignitor Does Not Glow Red 28 Troubleshooting Flowchart Not All Burners Ignite 29 Troubleshooting Flowchart Burner Lights But Goes Out Within a Few Seconds 30 Troubleshooting Procedure Power Switch Check 32 Troubleshooting Procedure Timer and Buzzer Check 33 Troubleshooting Procedure Door Switch Check 34 Troubleshooting Procedure High Limit Thermostats Check 35 Troubleshooting Procedure Water Solenoid Check 36 Wiring Diagram for 208 220 240 Volt and 115 Volt Models 37 HOW THE STEAMER OPERATES Compared to steam cookers that have complicated boilers a StratoSteam steamer is a very simple machine The burners are integrated into the bottom
36. king material Do the following 1 Cut the banding straps and remove the corrugated cardboard surrounding the steamer If legs were shipped in the same container set them aside for installation in later steps of this procedure Do not remove any tags or labels attached to the steamer until the steamer is installed and working properly 2 If the steamer was shipped a wooden skid cut the banding strap holding the steamer to the wooden skid unbolt the shipping hold down brackets from the skid then remove the brackets from the steamer 3 If the steamer is to be installed on legs go to Step 2a If the steamer is to be installed without legs on a countertop go to Step 2b If the steamer is to be mounted on the optional cabinet base go to Step 2c If two steamers are to be stacked go to Step 2d STEP 2A ATTACH LEGS A set of four legs is packed with steamers ordered with legs A threaded hole is located at each corner Each leg has a corresponding mating thread The legs can be adjusted to overcome a slightly uneven surface 1 Raise the steamer sufficiently to allow the legs to be attached For safety shore up and support the steamer with an adequate blocking arrangement strong enough to support the load 2 Screw the legs into the holes see Figure 4 Note that the front legs are different than the rear legs 3 Lower the steamer gently onto a level surface Never drop or allow the steamer to fall 4 Make sure that
37. mer examine the water solenoid and inline Y strainer for obstructions or deposits Clean or replace as necessary m No VA4 SOUTH BEND owners Manual 1185290 PAGE 25 or 50 SERVICE r Figure 13 STRATOSTEAM COUNTERTOP STEAMER Buzzer Does Not Come On When Timer Runs Out C Buzzer does not come on when timer runs out Y DISCONNECT POWER AT CIRCUIT BREAKER Y Remove right side panel for access Y No Does timer time down Yes Set timer for 5 minutes Replace timer Disconnect buzzer lead wires from the timer Y Check the timer see page 33 Replace timer Replace buzzer PAGE 26 or 50 OwNER s MANUAL 1185290 VASOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 14 Hot Surface Ignitor Glows Red But Burners Not On C Hot surface ignitor glows red but burners not on No Is manual shutoff valve open Open valve Is there 24V output from transformer Replace transformer No Is there 24V present at gas valve from Yes ignition module Replace ignition module No Is ignitor properly positioned over Yes burners Position ignitor correctly Replace gas valve VASOUTHBEND owner s Manual 1185290 PAGE 27 oF 50 SERVICE STRATOSTEAM COUNTERTOP STEAMER
38. n vary greatly from one area to another The National Fire Protection Association Inc states in its NFPA 96 latest edition that local codes are the authority having jurisdiction when it comes to installation requirements for equipment Therefore installations should comply with all local codes NOTE In U S A the oven installation must conform with local codes or in the absence of local codes with the National Fuel Gas Code ANSI Z223 1 The oven when installed must be electrically grounded in accordance with local codes or in the absence of local codes with the National Electrical Code NEC or ANSI NFPA70 NOTE In Canada the oven installation must conform with local codes or in the absence of local codes with the Natural Gas Installation Code CAN CGA B149 1 or the Propane Gas Installation Code CAN CGA B149 2 as applicable The oven when installed must be electrically grounded in accordance with local codes or in the absence of local codes with the Canadian Electrical Code CSA C22 2 as applicable The steamer when installed must be electrically grounded and comply with local codes or in the absence of local codes with the National Electrical Code ANSI NFPA 70 latest edition Canadian installations must comply with CSA Standard C22 2 No 109 M1981 General Requirements Canadian Electrical Code Part Il 109 M1981 Commercial Cooking Appliances NOTICE EXHAUST FANS AND CANOPIES The steamer must be installed
39. nal service may be necessary to extend the useful life of this appliance When service is needed contact a Southbend Authorized Service Agency or your dealer To avoid confusion always refer to the model number serial number and type of your appliance Southbend 1100 Old Honeycutt Road Fuquay Varina NC 27526 www southbendnc com 50 or 50 Owner s Manual 11852900 VA SOUTHBEND
40. not click replace water solenoid 36 OF 50 Owner s Manual 11852900 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE r Figure 23 Wiring Diagram for 208 220 240 Volt and 115 Volt Models 3 TRANSFORMER fof Fe ATHEMOSTAT DOOR SWITCH Noer 6 COM WATER SOL COIL STRG D SPECIFICATION VOLTAGE 1 28 220 20 piss s 3 d s J 3 AMPERAGE 050 050 050 oso 050 050 050 O50 ZA WIRING DIAGRAM P N LY exem me incest SOUTH BEND owners Manual 1185290 PAGE 37 OF 50 SERVICE PARTS STRATOSTEAM COUNTERTOP STEAMER The following parts diagrams list and show serviceable parts For parts not listed contact a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency Parts Diagram Page Structural P arts 39 Door Assembly Parts 41 Door Switch P arts 42 Control Panel Parts 43 Burner Assemblies Thermocouple and Ignition Module 44 Water Train Parts 45 Cabinet Base P arts 47 38 50 Owner s MaNuaL 1185220 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE Structural Parts See drawing on following page Quantity Key PartNumber 5D Description 1 1185026 1 STRG 3D DOOR ASSEMBLY
41. ply Steamer does not drain correctly Clogged drain on inside of steamer cavity Check and clear Clogged drain outside of steamer Check and clear VASOUTHBEND owner s Manual 1185290 PAGE 7 50 OPERATION STRATOSTEAM COUNTERTOP STEAMER r Figure 3 Controls gt 5 Set for up to 60 minutes as a reminder to operator DOES NOT CONTROL STEAMER When buzzer sounds turn knob counterclockwise to silence the buzzer STRATOS team nq LZ SOUTHBEND lt Thermometer Indicates temperature in cooking cavity Steamer is ready to cook when temperature reaches 190 F 88 C SOL Power Light Lights when the steamer has electric power and Control OFF Lever is turned to ON Control Lever Turn to ON to cook Steamer will reach cooking temperature in about 4 minutes Turn to OFF to shut down or to conserve water and electricity during ON idle periods 8 oF 50 Owner s Manual 11852900 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER OPERATION COOKING TIPS e Schedule cooking of fresh vegetables so that they will be served soon after they are cooked If it is necessary to prepare them in advance they can be plunged into cold water drained thoroughly and held under refrigeration until needed for service Five pounds of cold cooked vegetables can be reheated in the steamer in 5 to 10 minutes depend
42. r to transformer There should be 24V AC from the transformer to the ignition Check for unit voltage on the serial plate Faulty power switch Burner and orifice out of alignment Check for continuity through power switch when in on position Readjust or replace as necessary Orifice must inject gas down exact center of burner Gas pressure is too low Oven requires 4 WC gas pressure minimum measured at the manifold pressure tap for natural gas and 11 WC for L P Burner orifice is clogged Make sure burner orifices are clear and properly sized Natural gas 54 Propane 64 Burners light but go out within a few seconds Ignitor will glow approximately 5 seconds If burner does notignite ignition module will try three times and then lock out Bad flame sensor or improperly positioned Check in series in micro amps Minimum is 0 75 micro amps no maximum Bad gas valve Check power to gas valve It should be 24V AC SOUTH BEND OWNER s MANUAL 1185290 PAGE 31 or 50 SERVICE STRATOSTEAM COUNTERTOP STEAMER r Figure 18 Power Switch Check Connector Connector Connector PL1 Continui PL1 Continui PL1 socket half socket half socket half Test Lead Positions for Step 9 1 DISCONNECT POWER AT CIRCUIT BREAKER 5 Remove right side panel 6 Turn control lever from OFF to ON and then from ON to OFF while looking to see that the power switch is
43. s two serial plates located the exterior of the steamer see Figure 1 below Read these instructions carefully before attempting installation Installation and initial startup should be performed by a qualified installer Unless the installation instructions for this product are followed by a qualified service technician a person experienced in and knowledgeable with the installation of commercial gas and or electric cooking equipment then the terms and conditions on the Manufacturer s Limited Warranty will be rendered void and no warranty of any kind shall apply In the event you have questions concerning the installation use care or service of the product write to Southbend 1100 Old Honeycutt Road Fuquay Varina North Carolina 27526 USA r Figure 1 Location of Serial Plates SECOND SERIAL PLATE MODEL SERIAL AND GAS TYPE MAIN SERIAL PLATE ALL INFORMATION SOUTH BEND owners Manual 1185290 PAGE 3 OF 50 SPECIFICATIONS STRATOSTEAM COUNTERTOP STEAMER SPECIFICATIONS NOTICE Local codes regarding installation vary greatly from one area to another The National Fire Protection Association Inc states in its NFPA 96 latest edition that local codes are the authority having jurisdiction when it comes to installation requirements for equipment Therefore installations should comply with all local codes NOTE In U S A the oven installation must conform with local codes or in the absen
44. steamer as shown in Figure 6 The drain connector on the steamer is 1 NPT female Position the steamer near but not on top of an open floor drain DO NOT directly plumb the steamer unless you also install an open funnel downstream of this connection in the drain system Make the drain line from the steamer to the air gap above the open funnel as short as possible There should be no horizontal piping between the steamer and the air gap above the open funnel The open funnel is intended to eliminate any water from entering the steamer because of a blocked drain and it also prevents any back pressure within the steamer cavity Any connection that allows the build up of back pressure in the steamer such as a reduction in pipe size to a line smaller than 1 or more than one 90 degree angle in the line prior to the open funnel drain discharge point may cause personal or property damage and will therefore void the warranty The steamer is a pressureless free venting steam cooker and will not operate properly unless the drain line is short at a steep angle and open See Figure 7 on the next page 16 50 Owner s Manual 1185290 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER INSTALLATION r Figure 7 Water Drain lt Stand Pipe Air Gap 4 ir Gap Y X Air Gap Ty Air Gap Y Le A D m dd Floor Drains STEP 4 WATE
45. the steamer is level both side to side and front to back If necessary adjust the height of each leg by turning the foot pad of the leg 5 Goon to Installation Step 3 Figure 4 Attach Legs PAGE 14 OF 50 OwNER s MANUAL 1185290 SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER INSTALLATION STEP 2B ATTACH TO COUNTERTOP If the steamer is to be installed on a countertop or other surface without using legs the steamer must be sealed to the surface to prevent any water grease etc from accumulating under the steamer The steamer can be bolted to the surface but will still have to be sealed Make sure that the installed steamer is level before applying the sealant The installer may use GE or Dow Corning RTV type sealant Consult local code for exact requirements 1 Lower the steamer gently onto a level surface Never drop or allow the steamer to fall If desired bolt the steamer to the surface use 3 8 16 bolts to fit the threaded holes used by the legs Make sure that the steamer is level both side to side and front to back Apply sealant around all four bottom edges of the steamer see Figure 5 Go on to Installation Step 3 r Figure5 Installation on Countertop a STEP 2C MOUNTING ON CABINET BASE If the steamer is to be mounted on the optional cabinet base first attached the legs to the cab
46. under a ventilation hood Consult local codes for proper installation of hoods Proper ventilation is the owner s responsibility Any problem due to improper ventilation will not be covered by warranty LEVELING Steamer must be level for proper operation Improper leveling may void the warranty NOTICE Provide adequate clearances for cleaning maintenance service and proper operation NOTICE Do not obstruct the air flow into and around the appliance or into the combustion chamber VA4 SOUTH BEND owner s Manual 1185290 PAGE 13 OF 50 INSTALLATION STRATOSTEAM COUNTERTOP STEAMER STEP 1 UNPACKING IMMEDIATELY INSPECT FOR SHIPPING DAMAGE All containers should be examined for damage before and during unloading The freight carrier has assumed responsibility for its safe transit and delivery If damaged equipment is received either apparent or concealed a claim must be made with the delivering carrier Apparent damage or loss must be noted on the freight bill at the time of delivery The freight bill must then be signed by the carrier representative Driver If the bill is not signed the carrier may refuse the claim The carrier can supply the necessary forms A request for inspection must be made to the carrier within 15 days if there is concealed damage or loss that is not apparent until after the equipment is uncrated The carrier should arrange an inspection Be certain to hold all contents plus all pac
47. will try three times and then lock out C Burner lights but goes out within a few seconds Replace ignition module Replace gas valve Replace flame sensor Is there 24V applied to the gas Yes valve Is flame sensor current less than 0 75 micro amps 30 50 Owner s Manual 1185220 VA SOUTHBEND STRATOSTEAM COUNTERTOP STEAMER SERVICE Symptom Possible Cause Cure Slow start up or poor cooking performance Low gas pressure Oven requires 4 WC gas pressure minimum measured at the manifold pressure tap for natural gas and 11 WC for L P Hot surface ignitor glows red but burners do not come on when thermostat calls for heat No power to gas valve Check for 24V from ignition box to gas valve Faulty main gas solenoid Replace gas valve Faulty ignition module Replace ignition module Manual shutoff valve closed Hot surface ignitor not positioned over burner correctly Open manual valve Reposition and retighten ignitor Hot surface ignitor does not glow red Not all burners ignite No power to ignitor Check that voltage from ignitor module to ignitor is 24V Ignitor when operating should draw between 1 and 3 amps Ignitor broken or cracked Should read continuity leads Replace ignitor if necessary No power to ignition module module No powe
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