Sony 409 User's Manual
Contents
1. ae Realtek RTL8029 Ethernet Adapter and Compatibles BF Dial Up Adapter BP NDIS 1394 Net Adapter m PCMCIA socket a i ee Io i meee oma emi Properties Refresh Remove Print cancel Windows 2000 Windows XP models 1 With the Windows 2000 operating system click Start point to Settings and click Network and Dial up Connections to open the Network and Dial up Connections window With the Windows XP operating system click Start and then click Control Panel In Control Panel double click Network connections System Properes OOO aixi Ss Network Connections E 5 2 Right click the Wireless Fie Edit view Favorites Tools Advanced Help rf Network Connection ix P JO seach gt Folders EE icon to be connected Address Network Connections JPE and click Enable if it is O available on the menu E create aren The illustration shows e r 4 the Windows XP Se NERO Create Shortcut operating system D anaman A ga a S akc window oe I Other Places a G Control Panel 3 My Network Places LJ My Documents a My Computer Details x Local Area Connection BUFFALO LPC3 CLX Fast Ethernet Adapter 3 If the computer connected to the Wireless LAN Converter is running the Windows XP operating system is the Internet Connection Firewall function enabled If the Internet Connectio2. KANA RA KA RA NRR RARA RARR ANARA m Protect my computer and network by limiting or preventing access to this computer from the Internet gt IRS Power cord A w Learn more about Internet Connection Firewall Internet Connection Sharing C Allow other network users to connect through this computer s Internet connection Wireless Unit arenes Ethernet cable m not included Wireless Unit cable Leam more about Internet Connection Sharing 3 Did you wait a few moments when changing the connection from the computer used for setup to the other device IF youe not sure how to set these properties use After disconnecting the cable from the computer used for setup do not plug it immediately into the Network Setup Wizard instead the new device Wait at least 10 seconds before plugging it san C The device information accumulated on the computer takes about 10 seconds to be deleted BD Click OK Forgot settings or want to reset Hint Refer to Windows XP Help for details about the Internet Connection Firewall function Make sure that you take appropriate security measures when the Internet Connection Firewall function is disabled Except when configuring the Wireless LAN Converter or access point it is strongly recommended that you enable the Internet Connection Firewall function at all tim
3. as described here connect to the network and then re enable the function with third party access points is not guaranteed
4. 4 680 297 11 1 SONY Wireless LAN Converter 2 4 GHz 5 GHz IEEE 802 11a b g Troubleshooting Guide This document provides solutions to common problems encountered with the Wireless LAN Converter Please refer to this guide before contacting Sony Customer Information Services NANIO LarrierGate PCWA DE80 2004 Sony Corporation Printed in Japan Contents e Cannot connect to the ACCESS point ceeccecceeeeeeeseeeeeeecaeeeeeeeeeeeeessaaess Cannot establish a connection even after using the COUICK Setup SWC pater secese etd accents asta atadeoceddeateaenetcndeesssceses acocubeaseesieooe e When starting the Converter Setup Utility the message Converter not detected Do you want to see Online Help or Failed to scan the Wireless Converter Make sure the network cable is plugged in to the Ethernet port and the Wireless Converter is turned on Do you want to see Online Help appears ceececeseeeeeteeeeeneeen e When starting the Converter Setup Utility the message Failed to open Converter Setup Page Do you want to see Online Help appears cccccccccssssseeecceececeeeeessseeeeeeceeeesaeasseeeeeeeeeeeeaaags e When starting the Converter Setup Utility the IP Address Setup dialog box appears 22 eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees e Cannot display the Wireless LAN Converter Setup Page with the Converter Setup Utility cccccccccsssssseeeeeeeeeeeeea
5. co Info logo are trademarks of Sony Corporation e Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and or other countries e In this document Microsoft Windows Millennium Edition is referred to as Windows Me Microsoft Windows 2000 Professional is referred to as Windows 2000 Microsoft Windows XP Home Edition and Microsoft Windows XP Professional are referred to as Windows XP e Netscape is registered trademark of Netscape Communications Corporation e All other names of systems products and services are trademarks of their respective owners e In the document the or marks are not specified amp Printed on 100 recycled paper using VOC Volatile Organic Compound free vegetable oil based ink http www sony net Continued on next page CEE When starting the Converter Setup Utility the IP Address Setup dialog box appears IP Address Setup To set up the converter it ig required to change the Converters IP address temporary Would you like to proceed Computer IP Address Converter IF Address Cancel If communication cannot be established with the current IP address of the computer connected to the Wireless LAN Converter and the IP address of the Wireless LAN Converter the dialog box above appears Verify that the IP address of the Wireless LAN Converter is acceptable and click Execute Setup The IP address of the Wireless LAN Con
6. dows XP operating Example 2 Using Netscape system Wireless LAN and click Converter Setup Help Start the Web browser on the computer used for the Wireless Broadband Router setup On the Edit menu click Preferences In Category click Advanced and click the Proxies button Help appears Q dint For updates and connection information refer to product information and Q amp A search at the Sony Online Support http www sony com wirelesslansupport Select Direct connection to the Internet and click OK When the Wireless Broadband Router setup is complete return the proxy setting to its original condition CEL Computer firewall function and browser proxy settings E Java settings Make sure that the Java settings of your Web browser are enabled If they are not do so E The Internet Connection Firewall function is enabled When the Windows XP Internet Connection Firewall function is enabled it may prevent the The Super A G and Turbo Mode functions of the PCWA DE80 are supported by the Wireless computer from being accessed externally this function is disabled by default This function can Broadband Router PCWA AR800 Compatibility of the Super A G and Turbo Mode functions prevent connection to your network when you change your Wireless LAN Converter or access point settings If this happens disable the Internet Connection Firewall function
7. eeseeeeeeeeeeseseaeeeeees e On the Wireless LAN Converter Setup Page the Encryption WEP key text box cannot be used eee ee eeteeeeeeseseeeeeeeeeeeeeeneeas e The Status indicator is slowly flashing white but communication with the access point is not possible 2 0 0 eee cece ee eeeeee eee e eee eeeeeeee sean e Unable to connect after the access point settings CIM NG a et seep erates termes tesco eto a sancti anes e Unable to connect after the access control MAC address filtering of the access point is enabled 0 e Cannot create a peer to peer NEtWOMK ccseeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeenaes e Cannot communicate with a device other than the computer used Tor SetuP sarriro saeide Ee enearo Ep Rea aiiai nia nein e Forgot settings or want to reset sssersssressrresrtnstttnsrennnttnnrtnnrt ernten nne e What are the factory default settings n nnnnnnoennnennseennnnensnnnnnresrennenee e What are the Wireless LAN Converter functions and how can make advanced settings cccseeeeeeceseeeeeeeeeeeeeeseeeeeeeeas e Computer firewall function and browser proxy settings cccsseeeeeeeeeee The Troubleshooting Guide of the Converter Setup Utility is also part of Help To display Help click Start point to Programs when using the Windows XP operating system select All Programs point to Wireless LAN and then Converter Setup He
8. es When the Wireless LAN Converter is on use a paper clip or a similar object to hold down the reset switch located on the bottom of the Wireless LAN Converter Release the switch when the Status indicator starts to flash red The Wireless LAN Converter restarts automatically and all settings revert to the factory defaults Configure the Wireless LAN Converter again as needed E When using a personal firewall software provided standalone or as part of an antivirus or network security software Note Antivirus scanning and network security software sometimes includes a function called a Be careful not to press the Quick Setup switch when you reset the Wireless Quick Setup personal firewall intended to prevent unauthorized access by other computers Depending on LAN Converter Pressing the Quick Setup switch does not reset the Wireless Reset switch switch the software the security level of this function may initially be set to a high level If this high LAN Converter security level setting is left enabled other computers may be unable to access your computer This can cause problems such as not being able to connect to the network when changing the Wireless LAN Converter or access point settings In this event lower the security level to allow the oty mee What are the facto ry default settings network connection Refer to the software instructions or Help for details e Make sure that you take ap
9. lp Instructions for using the Wireless LAN Converter Setup Page can be found in Help that appears when clicking Cannot connect to the access point Are your access point security settings configured to WPA or IEEE 802 1X If this is the case the Wireless LAN Converter cannot connect to the access point Change your access point security settings to WEP or WPA PSK CPE Cannot establish a connection even after using the Quick Setup switch C4 Is your access point Quick Setup switch setting set to Disable If this is the case change this setting to Enable in the access point Setup Page 2 Are your access point security settings configured to WPA or IEEE 802 1X If this is the case the Wireless LAN Converter cannot connect to the access point Change your access point security settings to WEP or WPA PSK NEE When starting the Converter Setup Utility the message Converter not detected Do you want to see Online Help or Failed to scan the Wireless Converter Make sure the network cable is plugged in to the Ethernet port and the Wireless Converter is turned on Do you want to see Online Help appears C Is the Wireless LAN Converter connected correctly to the computer Check the connections between the Wireless LAN Converter and computer the Wireless Unit and Power Unit and the Power Unit and power outlet To power outlet Po
10. n Firewall function is enabled communication may not be possible For details see case 16 4 When using virus scanning or network security software is a personal firewall function enabled For details see case 16 5 If the computer connected to the Wireless LAN Converter is running the Windows XP operating system is the Ethernet interface set up to act as a network bridge Confirm that the Ethernet connection is not acting as a network bridge 1 Click Start and then click Control Panel 2 In Control Panel click Network and Internet Connections and then click Network Connections O Hint If Network and Internet Connections does not appear click Switch to Category View on the left 3 Confirm that the Ethernet network connection is not acting as a network bridge OS Niemen NOMON rs connection is configured as a O sexes eras network bridge right click the BO 0 cornactons local area connection icon and a click Remove from Bridge Dial up H ac m Network Bridge ion Network Bridge Network Bridge ireless Networl nection at ctio BA 3 E nabled Bri Y Disable H I nt 1394 Connection View Available Wireless Networks Z 4 this E il us connection l gt State If Remove from Bridge does not iaa appear on the shortcut menu the Ethernet connection is not acting as a network bridge CEE When starting the Conve
11. ou set both addressed to be able to connect to them CEEE Cannot create a peer to peer network You cannot connect wireless PC cards that only support 2 4 GHz to a 5 GHz wireless network REPA Cannot communicate with a device other than the I Click Start and then click Control Panel computer used for setup 2 In Control Panel click Network and Internet Connections and then click Network Connections 1 Did you set up the device correctly for use on a network coger Configure the required settings to enable the device on a network For details refer to the If Network and Internet Connections does not appear click Switch to Category View on the left documentation of the device 3 In the Network Connections window right click the Wireless Network Connection 2 Did you connect the device correctly to the Wireless LAN icon that you want to use and click Properties 9 Converter 4 Click the Advanced tab and if selected clear the Protect my computer and Verify that connections are established as shown below network by limiting or preventing access to this computer from the Internet check i box Local Area Connection Properties To power outlet fa General Authentication Advanced Power Unit Internet Connection Firewall SeecccGarnestuccclccnuccshmuascesteceunemhuuctesbennnuaes Ga sameea eawesnGere AARAA ERN KA Ki RRA KA KI ENRI NA KNA RARA
12. propriate security measures The factory default settings are as follows Item Setting e For questions about firewall functions contact your firewall software manufacturer Network Name SSID Security Disabled Proxy settings Available Band 5 GHz amp 2 4 GHz Make sure that no proxy settings are enabled for the IP address of the Wireless Broadband Router Connection Mode Access Point Network Note IP Address Setting Obtain an IP address automatically DHCP While the proxy server settings are disabled it may not be possible to display other pages except the Wireless oe eo Broadband Router Setup Page Quick Setup Switch Enabled Status Indicator On Example 1 Using Microsoft Internet Explorer On the Tools menu click Internet Options Note The Internet Options dialog box appears In the table above indicates blank settings On the Connection tab click LAN Settings The Local Area Network LAN Settings dialog box appears If the Use a proxy server for your LAN These settings do not apply to dial up or VPN EEES What are the Wireless LAN Converter functions connections check box is selected clear the check box and click Ok and how can I make advanced settings When the Wireless Broadband Router setup is complete return the proxy setting to its original condition Click Start point to Programs All Programs when using the Win
13. rter Setup Utility the message Failed to open Converter Setup Page Do you want to see Online Help appears Did the IP Address Setup screen appear To set up the converter itis required to change the If communication cannot be established with the current IP address of the computer connected to the ene sales a a cue ane Wireless LAN Converter and the IP address of the Wireless LAN Converter the following dialog box appears Converter IP Address If you click Cancel in this dialog box the Wireless LAN Converter Setup Page cannot be displayed Cancel IP Address Setup Computer IF Address 7 1 Click Start point to Programs when using the Windows XP operating system point to All Programs point to Wireless LAN and then click Converter Setup to restart the Converter Setup Utility 2 When the IP Address Setup dialog box appears verify its contents and then click Execute Setup The IP address of the Wireless LAN Converter is temporarily changed so that the computer can open the Wireless LAN Converter Setup Page If the computer connected to the Wireless LAN Converter is also connected to another network make sure that the new IP address does not duplicate the address of a device on that network O Hint When you turn off or restart the Wireless LAN Converter the IP address reverts to its original setting e Sony VAIO N N IO Carrier Gate and the E
14. th and WEP Key Type and then enter the encryption WEP key in the WEP Key text box The prescribed length of the string depends on the Key Length setting Check the indication above the text box CE The Status indicator is slowly flashing white but communication with the access point is not possible Did you make the correct security settings Even if the network name SSID is correct if the security settings are incorrect communication with the access point is impossible Verify your access point security settings and change any Wireless LAN Converter security settings accordingly CEE Unable to connect after the access point settings are changed Did you also change Wireless LAN Converter settings If the network name SSID or security settings are changed the Wireless LAN Converter settings must also be changed to match these new settings Refer to If You Change the Access Point Settings in the Quick Start Guide to change the settings of the Wireless LAN Converter NENE Unable to connect after the access control MAC address filtering of the access point is enabled When setting up the access control of the access point input the MAC address of the Wireless LAN Converter and then the MAC address of the device connected to the Ethernet The Wireless LAN Converter first connects with its own address then switches to the one of the wireless communication devices Some printers require that y
15. verter is temporarily changed so that the computer can open the Wireless LAN Converter Setup Page If the computer connected to the Wireless LAN Converter is also connected to another network make sure that the new IP address does not duplicate the address of a device on that network O Hint When you turn off or restart the Wireless LAN Converter the IP address reverts to its original setting ea Cannot display the Wireless LAN Converter Setup Page Is the temporary address assigned to the Wireless LAN Converter used by another device or computer on the network 1 Disconnect and reconnect the power cord of the Wireless Unit cable to restart the Wireless LAN Converter 2 Start the Converter Setup Utility 3 In the IP Address Setup dialog box replace the current Wireless LAN Converter IP address with an unused address and then click Execute Setup 2 Is the Web browser of the computer used for the Wireless LAN Converter setup configured to use a proxy server Make sure that no proxy setting is enabled for the IP address of the Wireless LAN Converter For details see case 14 oya On the Wireless LAN Converter Setup Page the WEP Key text box cannot be used Did you select Enabled under Encryption WEP The WEP Key text box is only available if the Enabled setting is selected for Encryption WEP Set Encryption WEP to Enabled select the Key Leng
16. wer Unit Power cord A Ate Wireless Unit ce MMO Ethernet cable l not included Q Hints e When power is supplied to the Wireless LAN Converter the Status indicator is lit or flashing However if the indicator is set to OFF in the Wireless LAN Converter Setup Page the indicator only operates in special cases e When the Wireless LAN Converter is connected to a computer or other device the LINK ACT indicator flashes For details about the location of the LINK ACT indicator refer to the separate Read This First 2 Is the Ethernet device inside the computer enabled Check whether the Ethernet device inside the computer is enabled Windows Me models 1 Right click My Computer on your desktop and click Properties on the shortcut menu that appears 2 In the System Properties dialog box click the Device Manager tab 3 Double click Network adapters to display a list of adapters and verify that the Ethernet adapter you are using General Device Manager Hardware Profiles Performance View devices by type View devices by connection I Computer is enabled 1394 Bus Controller fa COROM _ H E Disk drives Hint E m Display adapters You can also display detailed Floppy disk controllers information by right clicking your adapter and clicking Properties on the shortcut menu that appears Hard disk controllers
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