Sony PCV-RX551 Quick Start Manual
Contents
1. 2 CR QRORORORNO OROHOROROHO OBORORORORO ORORORORORO O OROROORO OL 5 tol a Jo e VAIO Digital Studio Computer QuickStart To Turn On Your Computer Turning on your computer Press the power switch on the computer to turn on the power 2 Press the power switch on the display to turn on the power 3 Press the power switch on the right speaker to turn on the power 2 When you start your system for the first time your computer may detect new equipment and display a dialog box that asks you to restart your computer Please respond to this request immediately To turn on your computer To Register Your Computer To Register Your Computer Take advantage of Sony s commitment to quality customer support and receive these benefits by registering your computer 4 Sony Customer Support Communicate with a Support Representative to troubleshoot problems you may be having with your computer Q Limited warranty Protect your investment See the Warranty Card for more details 2 You are prompted to register your computer the first time you turn on the unit Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you are provided with additional registration opportunities later T2. Adobe Systems Inc Adobe Premiere LE offers interface and editing tools for producing movies for video multimedia or the Web View source clips and edited footage simultaneously on screen You can create your own personal video clips that are up to three hours in length with complete audio video synchronization America Online America Online Inc America Online is a popular Internet online service Stay in touch with family and friends with easy to use e mail Manage your personal finances get the latest news and sports scores and chat with thousands of others who share your interests E VAIO Digital Studio Computer QuickStart Arcsoft PhotoPrinter 2000 Pro ArcSoft Inc PhotoPrinter Pro is an easy to use yet advanced printing program that lets you quickly lay out multiple images in multiple sizes on a single sheet of paper PhotoPrinter Pro offers a wide selection of templates including landscape portrait free style mixed sizes custom templates and more The application includes enhancement tools and special effects for improving photos while giving you the ability to add text to any image With PhotoPrinter 2000 Pro you can create business cards handouts calendars mailing labels and much more DigitalPrint Sony Electronics Inc This image management software makes it fun and easy to edit import and organize your digital pictures in a photo album for rich digital printing to any standard color laser
3. RealJukebox RealNetworks Inc RealJukebox is a popular digital music system that gives you the ability to easily acquire play and manage digital music files You can locate and download your favorite music from the Internet and organize your own personal music collection RealPlayer RealNetworks Inc RealPlayer is a high quality streaming media player that supports many digital media formats The user friendly interface has enhanced navigation capabilities allowing you to access and enjoy audio and video programming over the Internet RealPlayer is your gateway to a superb Internet multimedia experience Smart Capture Sony Electronics Inc Smart Capture is a fun new way to send multimedia messages via e mail Smart Capture manages the 1 LINK connection between your notebook and a Sony Digital Handycam Camcorder that supports the 1 LINK interface It allows you to capture compressed video or still images and save them to your hard disk drive or share via e mail A smart solution for computer digital audio video and network convergence About the Software on Your Computer SonicStage Sony Electronics Inc This new jukebox application adds a host of new features to its predecessor OpenMG M Jukebox Continuing to take advantage of Sony s copyright protected ATRAC3 M format for high quality digital audio storage SonicStage sports a new Music Visualizer a sleek new player skin design audio CD burning capability and a parame
4. Premiere LE 23 air circulation 41 America Online 23 C cables connecting 41 caution lithium battery 41 CD cleaning media 44 handling media 44 problems with 32 CD RW recording problems 33 computer air circulation 41 cable connections 41 cleaning 41 handling 40 party lines 41 setting up 11 start up problems 29 system locked up 30 upgrading 43 using the hard disk drive 44 condensation 42 Connecting CRT display 11 keyboard mouse 13 modem cable power cords 14 speakers 12 CRT display 43 D dial up connection setting up 17 DigitalPrint 24 Display 10 disposal of lithium battery 41 DVD 44 cleaning media 44 playback problems 32 problems with 32 DVD RW recording problems 33 DV gate 24 A A VAIO Digital Studio Computer QuickStart E EarthLink Network Total Access 24 electrostatic discharge 43 Ergonomic considerations 10 F Floppy disk handling media 44 H handling media 44 hard disk drive using 44 hibernate 20 I 1 LINK interface 6 EEE 1394 6 K keyboard 6 troubleshooting 37 L Lighting workspace planning 10 lithium battery caution 41 disposal of 41 handling of 41 replacing 41 M Media Bar DVD Player 24 Microphone sensitivity 36 troubleshooting 36 Microsoft Internet Explorer 24 Microsoft Office XP Professional 24 Microsoft Office XP Small Business Edition 25 Microsoft Outlook Express 25 Microsoft Word 25 Modem troubleshooting 34 35 Moisture condensation 4
5. Windows taskbar click Control Panel then select the category Performance and Maintenance The Performance and Maintenance dialog box appears 2 Click the Control Panel icon for Power Options The Power Options Properties dialog box appears 20 To Shut Down Your Computer 3 Inthe section Settings for Home Office Desk default Power scheme select the Power Schemes tab Click the System hibernate drop down list and select the period of inactivity before your computer goes into hibernate mode 4 Select the Hibernate tab and verify that Hibernate 1s enabled with a check mark in the Enable hibernation check box 5 Click Apply and then click OK Your computer is set to go into hibernation mode automatically according to your settings To Shut Down Your Computer When you are ready to turn off your computer for an extended period of time use this procedure A To avoid loss of data do not use the Power switch to turn off the computer Turning off your computer 1 Click Start in the Windows taskbar then select Turn Off Computer The Turn Off Computer dialog box appears 2 Select the Turn Off option and click OK u Respond to any prompts about saving your documents 3 Wait for your computer to turn off automatically the power indicator light turns off 4 Turn off any peripheral devices connected to your computer gt f you plan to turn off your computer for a short period of time you
6. check the line by plugging in a standard telephone and listening for a dial tone Check that the access phone number POP is correct All software applications that are preinstalled by Sony are compatible with your computer modem If you have installed other software contact the software publisher for information on how to configure the software to recognize the modem oC VAIO Digital Studio Computer QuickStart i Ifit appears that your modem is not functioning properly check the device status 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware and then select Phone and Modem Options From the Modems tab click to select your modem 4 Click Properties The Modem Properties window appears Review the information in the Device status section If your modem is not working properly click the troubleshoot button The VAIO Help and Support Center window appears 6 Follow the on screen instructions to resolve the problem You may need to reinstall the modem drivers See To Use the Driver Recovery CD for more information Topic How do I change my modem to rotary or Touch Tone dialing 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then click Phone and Modem options 3 From the Dialing Rules tab click Edit The Edit Location dialog box appears 4 Select the Tone or Pulse option Click OK Topic My microphone does n
7. hours 7 days a week 24 hours a day 3m VAIO Digital Studio Computer QuickStart Microsoft Windows XP operating system Internet Explorer Outlook Express Word on selected models Office XP Professional on selected models Office XP Small Business Edition on selected models Microsoft Corporation Web site http www sony com pcsupport phone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day Support from 888 4 SONY PC is free of charge for 90 days after the original date of purchase PC Cillin 2000 Trend Micro Inc Web site http www antivirus com pc cillin phone 949 387 7800 e mail support trendmicro com hours M F 8 00 AM 5 00 PM PST Quicken 2002 Intuit Inc Web site http www intuit com support phone 900 555 4932 800 644 3193 hours M F 5 00 AM 5 00 PM PST Support from 900 555 4932 is fee based Support from 800 644 3193 is automated and free of charge RealJukebox RealPlayer Real Networks Inc Web site http www real com e mail http service real com help call html online e mail form Sony Applications Sony Electronics Inc Web site http www sony com pcsupport phone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day Support from 1 888 4 SONY PC is free of charge for 90 days after the original date of purchase Sony Style Connect E Solutions Web site http www sonystyleconnect com phone 888 584 4467 EA For Answ
8. may want to use otand by mode instead About the Power switch If your system stops responding press and hold the Power switch for more than four seconds to force your system to shut down You may need to repeat this procedure if your system does not shut down on the first attempt CO VAIO Digital Studio Computer QuickStart About the Software on Your Computer Your VAIO computer is ready to help you work play learn and communicate as soon as you turn iton This section provides an overview of the software titles preinstalled on your computer Your computer may not be supplied with all of the software applications listed depending on the system configuration you purchased Adobe Acrobat Reader Adobe Systems Inc Acrobat Reader software allows you to view navigate and print electronic documents in Adobe s Portable Document Format PDF an open file format that is intended to preserve the fidelity of documents created on all major computer platforms Adobe Photoshop Elements On selected models Adobe Systems Inc Using state of the art image editing tools you can unleash your artistic ability and create digital images for print e mail and posting to the Web The versatile image capturing options allow you to start working with digital and traditional photos immediately Explore endless creative possibilities for your personal images with Adobe Photoshop Elements Adobe Premiere LE On selected models
9. preinstalled on your computer see To Use the Application Recovery CD s for more information Topic I cannot play a DVD If a region code warning appears when you are using the DVD player application it may be that the region code of the DVD you are trying to play is incompatible with the region code setting of your optical drive A region code is listed on the disc packaging Region code indicators such as 1 or ALL are labeled on some DVDs to indicate the type of player that can play the disc Unless a 1 or ALL appears on the DVD or on its packaging you cannot play the disc on this system EA 1 1 Topics If you hear audio but cannot see video your computer s video resolution may be set too high To improve video resolution verify that your screen area is set to 1024 x 768 using 32 bit color preset factory default To check your video resolution see the Troubleshooting topic How do I change the video resolution of my display f f your computer s video memory RAM is 11 MB shared system memory you may improve video resolution by changing your screen area to 800 x 600 using 16 bit color See your Specifications sheet for details about your computer s video RAM If you see video but cannot hear audio check all of the following 2 Verify that your DVD player s mute feature is turned off Check the master volume setting in the Audio Mixer Check the volume settings on y
10. system includes this latest consumer operating system from Microsoft Preinstalled software All the software on your computer is preinstalled configured and ready for you to use right out of the box Communications You have the choice of a variety of popular online services to browse the Internet access e mail send faxes and much more Exceptional performance Your computer includes an Intel processor a 10Base T 100Base TX Fast Ethernet interface and a V 90 data fax modem gt Your computer may not be equipped with all of the hardware features listed in this section To view the specific hardware configuration for your system see the opecifications sheet Actual upload and download speeds may vary due to line conditions ISP support and gov ernment regulations VAIO Digital Studio Computer QuickStart Unpacking Your Computer Computer and Supplied Accessories Computer and accessories Display Sold separately System Unit Manuals Q VAIO Digital Studio Computer QuickStart Contains information on unpacking and setting up your computer supplementary updates support information and software information 4 The VAIO Digital Studio Computer User Guide is available electronically on your computer s hard drive To access the online manual Click Start in the Windows Taskbar then click VAIO Help and Support 2 From the VAIO Help and Support menu click VAIO User Guide Q Safe
11. the display You can also purchase accessories for your display that help reduce glare Proper lighting adds to your comfort and work effectiveness o D Setting Up Your VAIO Digital Studio Computer Your computer has many new and exciting features This section contains information on setting up your computer and peripheral devices To Set Up Your Computer This section illustrates how to set up your computer and install peripheral devices Connecting a CRT display monitor 1 Plug the display cable into the Monitor port 2 If necessary plug the display cable into the rear of the display Connecting a CRT display gt Install your equipment so that you can easily reach the power outlet in the event of an emergency LL MIB VAIO Digital Studio Computer QuickStart Connecting the speakers 1 Plug the cable attached to the left speaker into the L Out jack on the back of the right speaker 2 Plug the cable attached to the right speaker into the Headphones jack 3 Plug the jack end of the AC adapter cord into the DC In jack on the back of the right speaker and plug the other end into a grounded AC wall outlet or power strip Connecting the speakers E PRINTE k Ep HEADPHONES SERIA LINE IN md 0 A m gt mi To Set Up Your Computer Connecting the keyboard and mo
12. 2 Monitor CRT 43 Mouse troubleshooting 36 MovieShaker 25 O Operating system troubleshooting 30 Optical drive DVD playback problems 32 problems with media 32 recording problems 33 ER J _ M _ _ gt o tray eject 31 P party lines 41 PC Cillin 2000 25 PhotoPrinter 2000 Pro 25 PictureGear 26 power control 40 power cords handling 40 Preinstalled software applications 23 Printer installation 38 troubleshooting 39 Q Quicken 2002 26 R RealJukebox 26 RealPlayer 26 Recovery CDs 9 Registering your computer 16 replacement of lithium battery 41 S setting up computer 11 dial up connection 17 Index shut down computer 21 Smart Capture 26 Software audio problems 34 recovery 29 support contact 45 troubleshooting 30 33 Software description Adobe Acrobat Reader 23 Adobe Photoshop Elements 23 Adobe Premiere LE 23 America Online 23 DigitalPrint 24 DV gate 24 EarthLink Network Total Access 24 Media Bar DVD Player 24 Microsoft Internet Explorer 24 Microsoft Office XP Professional 24 Microsoft Office XP Small Business Edition 25 Microsoft Outlook Express 25 Microsoft Word 25 MovieShaker 25 PC Cillin 2000 25 PhotoPrinter 2000 Pro 25 PictureGear 26 CS VAIO Digital Studio Computer QuickStart Quicken 2002 26 RealJukebox 26 RealPlayer 26 Smart Capture 26 SonicStage 26 Sony on Yahoo 27 SonyStyle Connect 27 VAIO Action Setup 27 VisualFlow 27 WordPerfect 27 SonicStage 26 Sony o
13. Hz only 2 Plug all the power cords for your computer and its peripheral equipment into the same AC supply line AC derived from different supply lines may result in voltage differences that can cause unstable operation or unwanted weak currents at the time of connection 2 Do not share the AC outlet with any other power consuming equipment such as copying machines or shredders 2 You can purchase a power strip with a surge protector This device prevents damage to your computer caused by sudden power surges such as those that may occur during an electrical storm i If you live in an area that experiences frequent power fluctuations you may want to purchase an Uninterruptible Power Supply UPS This device contains both a surge protector and a battery backup The surge protector prevents damage to your computer caused by power surges The battery backup safeguards your data during a brief period of power loss 2 The power control button on the front panel does not turn off the system AC power To remove power from the system you must turn off the computer and then unplug the AC power cord from the wall outlet or power strip Do not place heavy objects on the power cord Do not operate the system with the cover removed Always reinstall the cover before turning on the system 2 To disconnect the cord pull it out by the plug Never pull the cord itself Unplug your computer from the wall outlet if you will not be using the computer
14. SONY VAIO Digital Studio Computer QuickStart Contents Welcome 1111010101010000000 0000 5 A 5 Unpacking Your Computer o oo 8 To Choose an Ergonomic Location for your Computer 10 Setting Up Your VAIO Digital Studio Computer 11 To Set Up Your Computer ou 11 To Turn On Your Computer een 16 To Register your Computer eerie 17 To Set up your dial up 000 0600 17 To Use the Stand by Mode eee eeseeseeeeeeeeeeenees 19 To Use the System Hibernate Mode ees 20 To Shut Down Your 00170010 21 About the Software on Your Computer 23 Troubleshooting errore nen 29 lior EE 29 Notes on Oks 40 For Answers to Your Software Questions 45 RESQUICES NR ti 48 VAIO Digital Studio Computer QuickStart Welcome Congratulations on your purchase of the Sony VAIO Digital Studio computer Your new high performance multimedia computer combines state of the art computer functionality with the latest audio video and information technology features Features VAIO AV Applications This suite of Sony original applications includes PictureGear M Smart Capture DV gate M DigitalPrint SonicStage MovieShaker M VisualFlow M and Media Bar M DVD Player T
15. Utility screen Select I O Device Configuration and press Enter un Bb Ww N Use the arrow keys to highlight Parallel Port Mode and press Enter You can toggle between the Normal bi directional EPP ECP and ECP EPP options using the directional arrow keys 6 Select the desired setting displays and press Enter 7 Press the F10 key to Save and Exit CO VAIO Digital Studio Computer QuickStart Topic My optical drive tray does not open Use the Eject button 1 Make sure the computer is turned on 2 Press the Eject button on the drive Use the My Computer icon 1 Click Start in the Windows taskbar then select My Computer 2 Right click the appropriate optical drive icon 3 Select Eject from the shortcut menu 2 Avoid using adhesive labels to identify your CD media Adhesive labels may come off while the CD media is in use in your optical drive s and may cause damage to the unit Topic I cannot play a DVD or CD i After inserting your optical disc wait a few seconds for it to be detected before trying to access it 2 Verify that the disc is in the tray with the label side facing up 2 Install your CD or DVD software according to the manufacturer s instructions If your drive reads some DVDs or CDs but not others check the shiny side of the disc for dirt or scratches You may also need to clean the disc drive lens with an appropriate cleaner 2 To recover the CD or DVD software applications that are
16. ally detect and install my Plug and Play printer if you are installing a recently manufactured printer with Plug and Play capability Select the appropriate port usually LPT1 and then click Next Select the appropriate printer manufacturer and model Follow the on screen instructions to print a test page and complete printer installation 2 f the printer is not included in the list and the printer manufacturer included a disk with a Windows XP Printer driver choose Have Disk enter the appropriate path for the disk or CD and click OK If the printer is not included on the list and no drivers are included with the printer choose an alternate printer driver that your printer may emulate Refer to the manual that came with your printer for specific emulation information Topic My connected printer doesn t function after the computer resumes from a power saving mode Clear the printer memory by turning the printer off for approximately 10 seconds and then turning it back on To contact Sony for technical support For further technical assistance call 1 888 4 SONY PC 1 888 476 6972 or access the Sony Computing Support Web site at http www sony com pcsupport CO VAIO Digital Studio Computer QuickStart Notes on Use The information in this section provides basic procedures to follow when handling your computer components and accessories The power source Your computer operates on 100 120 V AC 50 60
17. e and other input devices Place your keyboard mouse and other input devices so that your arms and hands are in a relaxed comfortable position The keyboard should be directly in front of you Adjust the level of the keyboard so that your lower arms are parallel to the floor Keep your wrists in a relaxed position when you are using the keyboard not angled up or down Use the palmrest only briefly for resting While typing never use the palmrest or rest your hands on the table Position the mouse at the same level as the keyboard Hold the mouse with a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortable Sit with relaxed upright posture avoid slouching forward or leaning far backward Viewing angle of the display Position the display 18 to 26 inches directly in front of you with the top of the screen at or a little below eye level Use the display s tilting feature to find the best position You can reduce eye strain and muscle fatigue by placing the display in the proper position Lighting Choose a location where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on
18. els You can play your favorite audio and video CDs using this high quality CD ROM drive I LINK IEEE1394 interface Two built in i LINK ports located on the front and rear panels provide you with digital connection capability The i LINK name and logo identify a high speed communication interface which allows you to easily connect compatible digital camcorders i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as an optical or hard disk drive confirm their operating system compatibility and required operating conditions VAIO Smart keyboard This PS 2 keyboard has programmable shortcut buttons for launching your favorite programs or accessing the Internet Sony audio and video quality Take advantage of today s advanced multimedia applications games and entertainment software with the Sony high fidelity audio system high powered 3 D graphics and Sony Tuned MPEG digital video playback Features Microsoft Windows XP Home Edition operating system Your
19. ers the mouse ball 4 Turn the mouse upright and drop the mouse ball into your hand 5 Using a piece of tape remove any dust or dirt on the mouse ball and inside the mouse ball socket 6 Return the mouse ball to the socket and replace the mouse ball cover Secure the cover by turning the ring counter clockwise You may need to reinstall the mouse drivers See To Use the Driver Recovery CD for more information Topic My keyboard does not work 2 Check that the keyboard is securely plugged into the Keyboard port 2 Save and close all open applications Turn off your computer wait approximately 10 seconds and then restart your computer VAIO Digital Studio Computer QuickStart Topic My mouse needs to be set up for left hand use 1 2 4 Click Start in the Windows taskbar then click Control Panel Click Printers and Other Hardware then click Mouse The Mouse Properties dialog box appears From the Buttons tab select Switch primary and secondary buttons under the Button Configuration options Click Apply then click OK Topic I cannot find the Windows taskbar The Windows taskbar may be hidden or minimized Use the mouse to locate a hidden taskbar by pointing to the left right top and bottom edges of the screen The taskbar appears when the cursor is placed over its location 1 Right click on the taskbar and select Properties from the shortcut menu 2 Clearthe check box for A
20. ers to Your Software Questions WordPerfect on selected models Corel Corp Web site http www corel com support product_specific wp9 htm phone 716 871 2325 hours M F 8 30 AM 7 30 PM ET Sony Service Center For the Sony Service Center nearest you call 1 888 4 SONY PC 1 888 476 6972 or visit the Sony Computing Support Web site at http www sony com pcsupport This service is free of charge for 90 days after the original date of purchase VAIO Digital Studio Computer QuickStart Resources Sony provides several support options for your Sony computer When you have questions about your computer and the preinstalled software check these sources for answers in the following sequence VAIO QuickStart VAIO Computer User Guide Online Electronic Documentation Software application manuals and online help files Knowledge Database Sony Fax on Demand Software Updates VAIO Computer System Reference Manual The QuickStart contains information on how to set up your computer quickly and easily The User Guide contains information on how to get the most from your computer find help and solve common problems Note The User Guide is not available in hard copy for all models The User Guide is available electronically on your hard drive Two additional guides Upgrading and Maintaining your VAIO Computer and the Troubleshooting Help are also available online To access online documentati
21. for a long time Notes on Use i Before touching anything inside the computer turn the system off and let it cool for ten minutes This will ensure that the processor heat sink will not be hot 2 Do not attempt to open the power supply There are no user serviceable parts in the power supply To avoid personal injury or damage to your equipment refer the repair or replacement of the power supply to qualified personnel only Disposal of the lithium battery Dispose of the lithium battery properly In some areas the disposal of lithium batteries in household or business trash may be prohibited You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center For the Sony Service Center nearest you call 1 888 4 SON Y PC 1 888 476 6972 A Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 may present a risk of fire or explosion Handling the computer system 2 Do not place your Sony computer in a location subject to _ Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 50 F 10 C High humidity moisture or
22. hese software applications make it easy to use advanced multimedia techniques to develop your personal audio and video creations Using the 1 LINK ports you can capture view and share both still and video images then catalog everything for fast easy storage and retrieval DVD RW drive Not available on all models This new optical storage technology provides increased storage capacity and a dynamic multimedia computing experience Your state of the art DVD RW drive writes to DVD R DVD RW and CD R CD RW media and plays your favorite DVDs and CDs This drive also functions as the ideal solution for making backups and archiving data with the ability to store up to 4 7 GB of data on a single DVD R DVD RW media You can store up to 650 MB of data on a single CD R CD RW media Save movies videos and still images to share with family and friends DVD ROM drive Not available on all models This optical storage technology provides increased storage capacity and a rich multimedia computing experience Your DVD ROM drive plays both DVDs and CDs VAIO Digital Studio Computer QuickStart CD RW drive Not available on all models This drive is the ideal solution for making backups and archiving data with the ability to store up to 650 MB of removable rewritable storage on a single rewritable CD Save your movies to CD R or CD RW media and share videos and images with family and friends CD ROM drive Not available on all mod
23. ld the disc by its edge and use a soft cloth to wipe the surface from the center out J If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth For Answers to Your Software Questions For Answers to Your Software Questions This section provides support information for your computer s preinstalled software applications Check this software support listing to locate information from the Internet by e mail or by telephone 2 Your computer may not be supplied with all of the software applications listed depending on the system configuration you purchased Adobe Acrobat Reader M Adobe Photoshop Elements Adobe Premiere LE on selected models Adobe Systems Inc Web site http www adobe com phone 206 675 6126 fee based support fax 206 628 5737 e mail techdocs adobe com hours M F 6 00 AM 5 00 PM PST ArcSoft PhotoPrinter 2000 Pro ArcSoft Inc Web site http www arcsoft com phone 510 440 9901 fax 510 440 1270 e mail Support arcsoft com hours M F 8 30 AM 5 30 PM PST America Online America Online Inc Web site http www aol com phone 800 827 6364 hours 7 days a week 24 hours a day EarthLink Network Total Access EarthLink Network Inc Web site http help earthlink net techsupport phone 800 395 8410 e mail support earthlink net
24. n Yahoo 27 SonyStyle Connect 27 Stand by mode 19 surge protection 40 System Hibernate mode 20 System response problems 38 system upgrading 43 T Troubleshooting Change parallel port type 31 computer stopped responding 30 DVD playback 32 DVD CD problems 32 DVD RW CD RW recording 33 Keyboard problems 37 Microphone problems 36 Modem 34 35 Mouse problems 36 Operating system locks up 30 Optical drive tray 31 Printer installation 38 Printer stops responding 39 recover applications 29 Recover drivers 29 Software problems 33 34 starting the computer 29 System response 38 turning off computer 21 turning on computer 16 U Uninterruptible Power Supply 40 upgrading procedures 43 UPS 40 Utilities driver recovery 29 V VAIO AV Applications 5 VAIO Smart keyboard 6 ventilation 10 Viewing angle display 10 VisualFlow 27 W WordPerfect 27 workspace planning 10 E a 4 658 826 11 2001 Sony Electronics Inc Printed in USA
25. net Connect to a private network such as your workplace network Set up a home or small office network To continue click Next 5 Follow the onscreen instructions to finish setting up your Internet connection N To Use the Stand by Mode To Use the Stand by Mode When you plan to stop using your computer for a short period of time you can put it in Stand by mode instead of turning it off completely Putting the computer in Stand by mode saves energy and allows a quick return to normal computer use You can use any of the following four methods for activating the Stand by mode Save your work close all applications and close your Internet connection if applicable Leave the Windows operating system running Setting the computer to enter Stand by mode using the Stand by key Press the Stand by key on the top of the keyboard The computer goes into Stand by mode Setting the computer to enter Stand by mode using the Windows taskbar 1 Click Start in the Windows taskbar then select Turn Off Computer 2 Select Stand by 3 Click OK The computer goes into Stand by mode Setting the computer to enter Stand by mode using the Power button Briefly press the Power button on the front panel to place your computer into Stand by mode Setting the computer enter Stand by mode automatically 1 Click Start in the Windows taskbar click Control Panel then select the category Pe
26. o Set Up Your Dial up Connection The first time you turn your computer on follow these steps to set up your dial up connection 1 Click Start from the Windows taskbar and select All Programs 2 Point to Accessories point to Communications and then click New Connection Wizard The Location Information window appears Location Information window Location Information Before you can make any phone or modem connections Windows needs the following information about your current location What country region are you in now UnitedStates gt What area code or city code are you in now If you need to specify a carrier code what is it If you dial a number to access an outside line what is it The phone system at this location uses Tone dialing Pulse dialing VAIO Digital Studio Computer QuickStart 3 Enter in your information as requested Click OK The Phone and Modem Options window appears Phone and Modem Options window Phone and Modem Options Dialing Rules 3 The list below displays the locations you have specified Select the location from which you are dialing Locations Location Area Code My Location 555 er 4 Click to select your dialing location and then click OK The New Connection Wizard appears New Connection Wizard window New Connection Wizard Welcome to the New Connection Wizard This wizard helps you Connect to the Inter
27. o create common Web e mail and print documents for use around the world It embraces HTML as a first class file format and extends Word s ease of use to the Web and e mail Word also extends that ease of use to international users making it easy to create multilingual documents MovieShaker M Sony Electronics Inc Sony s original MovieShaker software creates personal movies that have transitions background music and text Just import your video clips and shake with a click of the mouse Your personal movies are easy to create and fun to share with family and friends 3B VAIO Digital Studio Computer QuickStart PC Cillin 2000 Trend Micro Inc PC Cillin provides portable easy to use real time antivirus security at your computer s entry point beaming synchronization Internet access to defend against potential threats hidden inside files e mail or on the Web PictureGear M Sony Electronics Inc This image management software displays images from your hard drive a Sony digital still camera or a Sony Mavica camera The images appear in a convenient light table format so that you can easily view the contents of an entire folder Quicken 2002 Intuit Inc Quicken 15 the fastest easiest way to organize your finances Quicken works just like your checkbook so it s easy to learn and use You can even pay your bills online Quicken manages all of your finances bank accounts credit cards investments and loans
28. ocate and close the software application that has stopped responding 1 Press the Ctrl Alt Delete keys The Windows Task Manager window appears 2 From the Applications tab locate the application that has the status message Not responding 3 Click to select the application and then click End Task Windows attempts to close the application If your computer does not respond or the application does not close try the following steps 1 Save any open files if possible 2 Press the Alt F4 keys The Turn Off Computer window appears 3 Click the Restart button If your computer still does not respond and you cannot restart shut down your computer by pressing and holding the power switch for more than six seconds If the software application continues to be unresponsive or causes your computer to stop responding contact the software publisher or designated technical support provider A Pressing and holding the power switch for more than six seconds may result in the loss of data from files that are currently open Topic Why does my computer take longer to start up after installing America Online AOL software Installing AOL on some computers may increase the time required to start up by as much as 60 seconds You can decrease your computer s start up time by disabling the AOL wide area network WAN driver Follow these steps 1 Click Start in the Windows taskbar and select Control Panel 2 Click Network and Internet C
29. on 1 Click Start and point to VAIO Help and Support Center 2 Click on the VAIO User Guide Most manuals for preinstalled software are located on your hard disk drive as online help files You can access online help files from the Help menu within the specific application A printed manual may be available for some applications This database provides instant access to information on commonly encountered problems Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online You can access the Sony Knowledge Database from the Sony Computing Support Web site at http www sony com pcsupport This service provides you with answers to commonly asked questions You can use this automated service to request a list of available topics Select the topics that you want to view To contact the Sony fax on demand service call 1 888 4 SONY PC 1 888 476 6972 Requires a fax machine or fax software You can download the latest software updates and software patches for your Sony computer by selecting Software Updates on the Sony Computing Support Web site at http www sony com pcsupport This advanced reference manual supplies detailed technical information about your computer s hardware This document is available on the Sony Computing Support Web site at http www sony com pcsupport LE Index A AC power 40 Adobe Acrobat Reader 23 Adobe Photoshop Elements 23 Adobe
30. onnections and select Network Connections _ p Topics 3 Right click on the Local Area Connection with the device name WAN Network Driver select Disable Open your AOL connection and verify that the application functions properly with the WAN Network Driver disabled If you need to restore this Network setting repeat these steps 1 3 and select Enable Topic Why does the Windows operating system stop responding during shutdown The Windows operating system may not shut down properly for many reasons including incompatible or conflicting drivers damaged files or non responsive hardware For troubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select VAIO Help and Support The VAIO Help and Support dialog box appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the dialog box 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions according to your specific situation Topic How do I change the parallel port type to ECP EPP or bi directional You can change the parallel port type using the System Setup utility CMOS Setup Utility To access System Setup 1 Click Start in the Windows taskbar and select Turn Off Computer Select Restart When the Sony screen displays press the F2 key on your keyboard Select the Advanced tab from the Setup
31. or inkjet printer Digital Print can also be used to make custom CD labels for your audio CDs DVgate M Sony Electronics Inc Connect a digital video camera recorder to the i LINK port and capture your own video clips and still images You can edit clips from your video add new clips and combine clips into new movie segments You can also save your images in a variety of popular file formats EarthLink Network Total Access EarthLink Network Inc An Internet Service Provider that supplies access information and assistance to its customers introducing them to the Internet Member benefits include e mail newsgroups a Personal Start Page a free 6 MB Web site a member magazine and 24 hour technical support Media Bar DVD Player Sony Electronics Inc Media Bar DVD Player is created especially for high quality DVD playback You can enjoy the superior digital video quality and the effects features You can rewind or fast forward scenes from the DVD Player monitor as you would with any ordinary DVD player to easily find the scene you want to view Typical DVD playback features are available such as multiple angles audio language tracks and subtitles Media Bar DVD Player seamlessly integrates a premium audio visual experience with an easy to use software interface gt About the Software on Your Computer Microsoft Internet Explorer Microsoft Corp Internet Explorer delivers the World Wide Web the way you wan
32. ot work Check that the microphone is plugged into the MICROPHONE jack Topic My microphone is too sensitive to background noise If you find there 1s too much background noise when you record sound you should adjust the microphone gain by following these steps 1 Click Start in the Windows taskbar then click Control Panel 2 Click Sounds Speech and Audio Devices then click Sounds and Audio Devices EB Topics 3 From the Audio tab locate the Sound recording section and click the Volume button The Recording Control dialog box appears 4 Select the Options menu and click Properties The Properties dialog box appears 5 Inthe section Adjust volume for select the Recording option Click OK 6 From the Recording Control dialog box decrease the microphone volume level by moving the slider bar down 7 Close the Recording Control dialog box and then close the Sounds and Audio Devices Properties window Topic My mouse does not work 2 Check that the mouse is plugged securely into the Mouse port Save and close all open applications Turn off your computer wait approximately 10 seconds and then restart your computer 2 There may be dust or dirt inside the mouse mechanism To clean the mouse follow these steps 1 Save and close all applications and turn off your computer 2 Turn the mouse upside down 3 Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that cov
33. our computer speakers Check the connections between your speakers and the computer J J J 2 Verify that drivers are installed properly by following these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Click Performance and Maintenance and then click Systems The System Properties dialog box appears 3 Select the Hardware tab and then select the Device Manager button to view installed drivers A dirty or damaged disc may also cause the computer to stop responding while it tries to read the disc If necessary remove the disc and check that it 1s not dirty or damaged 2 To recover the CD or DVD software applications that are preinstalled on your computer see To Use the Application Recovery CD s for more information Topic When I click an application icon a message such as You must insert the application CD into your drive appears and the software does not start 2 Some software applications require specific files that are located on the application s CD ROM Insert the disc and try starting the program again 2 Check to make sure you inserted the CD ROM with the label side facing up AA ES VAIO Digital Studio Computer QuickStart Topic Why doesn t my optical drive DVD RW or CD RW record at the highest speed If you are having difficulty formatting DVD RW or CD RW media for recording purposes try changing the write speed to a lower setting See the online Help or documentation
34. r computer keyboard and mouse consist of high precision electronic parts Do not drop them or bump them against other objects i Your Sony computer will not work with party lines cannot be connected to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX i If the telephone company makes a service call to your home or office and determines that your computer is responsible for the problem the telephone company may bill you for the service call If you do not disconnect your computer when it is adversely affecting the telephone line the telephone company has the right to disconnect your service until you correct the problem Moisture condensation If your computer is brought directly from a cold location to a warm one moisture may condense inside your computer In this case allow at least an hour before turning on your computer If any problem occurs unplug your computer and contact your Sony Service Center Notes on Use Upgrading the computer system The procedures described in the online manual Upgrading and Maintaining Your VAIO Digital Studio Computer assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Disconnect the system from its power source and from any telecommunications links networks or modems before you open the sys
35. rain UDUU UU O 2 Do not place electronic equipment near your computer The computer s electromagnetic field may cause a malfunction Provide adequate air circulation to prevent internal heat build up Do not place your computer on loose surfaces such as rugs or blankets or near materials such as curtains or draperies that may block its ventilation slots Leave a space of at least 8 inches from the back panel of your computer LL EA VAIO Digital Studio Computer QuickStart 2 Clean the cabinet with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Do not use any type of abrasive pad scouring powder or solvent such as alcohol or benzine as it may damage the finish of your Sony computer 1 Should any solid object or liquid fall into the cabinet keyboard or mouse shut down your computer and then unplug it You may want to have the computer checked by qualified personnel before operating it any further 2 The computer uses high frequency radio signals and may cause interference to radio or TV reception Should this occur relocate the computer a suitable distance away from the set 2 Use only specified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables 2 Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer 2 You
36. reen returns to normal A residual image may appear on the screen 1f the same image 1s displayed for a lengthy period of time The image disappears after a period of time You can use a screen saver to prevent residual images The screen becomes warm during operation This is normal and does not indicate a malfunction A KH VAIO Digital Studio Computer QuickStart Using the hard disk drive Do not place the computer in a location that is subject to vibration or shock Do not move the computer during operation Do not subject the computer to sudden changes in temperature 1 Do not turn off the power while the computer is accessing the hard disk drive Handling floppy disks 1 Do not open the shutter manually and touch the surface of the floppy disk 2 Keep floppy disks away from magnets Keep floppy disks away from direct sunlight and other heat sources Handling CD or DVD media 2 Do not touch the surface of the disc 2 Do not drop or bend the disc 2 Do not use adhesive labels to identify the disc The label may come off while the disc is in use in the optical drive and damage the drive Cleaning CD or DVD media 2 Fingerprints and dust on the surface of a disc may cause read errors Proper care of the disc is essential to maintain its reliability Do not use solvents such as benzine thinner commercially available cleaners or anti static spray as they may cause damage to the disc Q For normal cleaning ho
37. rformance and Maintenance The Performance and Maintenance dialog box appears 2 Click the Control Panel icon for Power Options The Power Options Properties dialog box appears 3 Select the Power Schemes tab Choose an option from the Power schemes drop down list 3m VAIO Digital Studio Computer QuickStart 2 To save the settings under a name that is not offered in the Power schemes drop down menu choose your settings and then click Save As 4 Click Apply and then click OK The computer will go into Stand by mode according to your settings Resuming from Stand by mode There are two ways to bring your computer back from Stand by mode 2 Press the space bar on your keyboard 2 Briefly press the power button on your computer Stand by mode indicators You can identify which mode the computer is in by the color of the power indicator light Color Mode Amber Computer is in Stand by mode Blue Computer is in Normal mode ready to use No color Computer is turned off or in Hibernate mode To Use the System Hibernate Mode System hibernate mode enables your computer to store everything in its memory to the hard disk drive before shutting down When you bring the system out of hibernation mode it returns to the previous state Setting the computer to enter Hibernate mode You can set your computer to automatically enter hibernate mode after a certain time period by following these steps 1 Click Start in the
38. t it It s secure easy to use and you can personalize how you access the Internet Outlook Express and other features of Internet Explorer deliver a great Internet experience Microsoft Office XP Professional On selected models Microsoft Corp Microsoft Office XP redefines the relationship between people and software by providing a smarter simpler way of working New Office XP features include context sensitive smart tags enhanced formatting options and more that enable you to continually integrate additional services into Office and access information anytime Microsoft Office XP Small Business Edition On selected models Microsoft Corp With Microsoft Office XP you ll find a powerful new technology that will help you get work done more quickly by providing real time context sensitive options for important actions from formatting to error correction Task panes consolidate important tasks into a single integrated view enabling you to conduct searches launch and format documents and view the contents of your Clipboard from one location Microsoft Outlook Express Microsoft Corp This messaging tool that takes your e mail and newsgroup communications to new heights Outlook Express is easy to set up and use and provides you with secure personalized and comprehensive features that protect and enhance your online communication experience Microsoft Word On selected models Microsoft Corp Microsoft Word makes it easy t
39. tem or follow any of the procedures described in the online manual Upgrading and Maintaining Your VAIO Digital Studio Computer Failure to do so may result in personal injury or equipment damage Electrostatic discharge ESD can damage disk drives add on cards and other components Follow the procedures described in the online manual Upgrading and Maintaining Your VAIO Digital Studio Computer only at an ESD workstation If such a station is not available do not work in a carpeted area and do not handle materials that produce or hold static electricity for example cellophane wrappers Ground yourself by maintaining continuous contact with an unpainted metal portion of the chassis while performing the procedure When removing a slot cover be careful not to damage components on the system board or add on cards You may need to temporarily remove add on cards that are next to the slot cover you want to remove Handling a CRT display DO Do not change the CRT display refresh rate to 85 Hz as DVD playback and the DV gate software may not function correctly Sony recommends that you keep your CRT display at the preset optimal refresh rate 75 Hz Do not place the display near a strong magnetic force Do not block the ventilation slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This 1s not a malfunction When the computer returns to normal temperature the sc
40. that came with your CD or DVD recording software application for details on adjusting write speed settings Topic How do I change the video resolution of my display 1 Click Start in the Windows taskbar and then select Control Panel Select Appearances and Themes then select Change the screen resolution 2 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK Topic Why is there no sound in any application 2 Check that the speakers are plugged into the Headphones jack 2 If your speakers have a mute button verify that it is turned off 2 If your speakers are powered by batteries verify that the batteries are inserted properly and that they are charged i If your speakers use an external power source verify that the power cord is plugged into a grounded wall outlet or power strip If your speakers have volume control check the volume level You cannot hear sound from your speakers if headphones are connected to your computer 2 If the software application you are using has its own volume control check that the volume is turned up 2 Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the system volume __ 9 Topics 3 From the Volume tab adjust the Device volume b
41. tric equalizer for fine tuning audio playback SonyStyle Connect Sony Electronics Inc SonyStyle Connect provides excellent dial up as well as DSL Internet connection services To find out which plan is best for you visit http www sonystyleconnect com and find out what is available in your area Sony on Yahoo Yahoo Inc Personalize your own web portal with Sony on Yahoo Get a free webmail account customized news and local weather reports comics and more VAIO Action Setup Sony Electronics Inc VAIO Action Setup manages the settings for your computer s Shortcut keys VisualFlow M Sony Electronics Inc VisualFlow software is a state of the art Sony multimedia browser designed specifically for Memory Stick media It displays any still picture movie or sound file stored in a Memory Stick media in a visually pleasing artistic manner VisualFlow software not only plays a selected movie or sound file but also enables playback of files by other applications like PictureGear Memory Stick Slideshow and Windows Explorer WordPerfect On selected models Corel Corp Create professional looking documents such as newsletters reports and brochures with this outstanding word processor adding graphics charts and tables with ease RealTime Preview lets you preview formatting before applying it to your documents and Reveal Codes increases the control you have over document structure VAIO Digital Studio Computer Q
42. ty Information Provides safety and legal information about your VAIO computer EN Unpacking Your Computer Specifications Describes the hardware and physical configurations of your VAIO computer Microsoft Windows XP Home Edition Quick Start Guide Explains how to use the basic features of the Windows operating system Recovery CDs Q System Recovery CD s Enables you to restore the software that shipped with your computer if it becomes corrupted or is erased System Recovery CDs can only be used to restore the hard disk of the Sony computer you purchased Application Recovery CD s Enables you to reinstall individual applications if they become corrupted or are erased Driver Recovery CD Enables you to restore device drivers if they become corrupted or are erased Software Library The Software Library contains the Microsoft software license agreement and the Sony end user license agreement VAIO Digital Studio Computer QuickStart To Choose an Ergonomic Location for your Computer Before you get started find the best location for your new computer Planning your workspace Stable work surface Use a stable work surface large enough to support the computer and other peripheral equipment Ventilation Leave at least eight inches of space on the left and back sides of your computer to enable proper ventilation Placement of the keyboard mous
43. uickStart Troubleshooting This section describes how to solve common problems you may encounter when using your computer Many problems have simple solutions so try these suggestions before you call Sony Customer Support Topics Topic My computer does not start 2 Check that the computer is plugged into a power source and that it is turned on Check that the power light is lit on the front panel of the computer 2 Confirm that a disk is not in the floppy disk drive unless you are using a bootable floppy disk Confirm that the power cord and all cables are connected firmly 2 If you plugged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working 2 Check that the monitor is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted correctly See the manual that came with your display for details 2 Check that the computer is not in Stand by mode Topic My files are corrupted or deleted I want to recover applications that came with my computer See To Use the Application Recovery CD s for more information Topic My drivers are corrupted or deleted I want to recover drivers that came with my computer See To Use the Driver Recovery CD for more information VAIO Digital Studio Computer QuickStart Topic My computer or software application stopped responding You can try to l
44. use 1 Plug the keyboard cable into the Keyboard port on the back of the computer 2 Plug the mouse cable into the Mouse port Connecting the keyboard and mouse 000000008 0000000000 000000000000 mes OOOOOOOOOOOOOOOQC 0000000000000000 n cer ar i m E _ Eps i S A III STE e ee X se STR T A QN TESS VAIO Digital Studio Computer QuickStart Connecting the modem cable and power cords 1 Unplug your phone s cable from the wall jack and plug it into the Telephone jack on the computer Plug the modem cable supplied into the Line jack on the computer and then plug the other end of the cable into the wall jack Connecting the phone and modem cables DN CD A Your computer has a protective sticker X covering the Ethernet port located on the rear panel Connect only 10Base T and 100Base TX cables to the Ethernet port Using other cables or a telephone cable may result in an electric current overload and can cause a malfunction excessive heat or fire in the port For help on connecting to a network see your network administrator ___ To Set Up Your Computer 3 Plug the power cord into the back of the computer 4 Plug both the display and power cords into a grounded AC wall outlet or a power strip Connecting the power cords QP0R0 RR RR LTE 3 3 332328
45. utohide the taskbar then click OK Use the mouse to locate a minimized taskbar by pointing to the left right top and bottom edges of the display screen The taskbar has been located when the cursor changes to a double arrow cursor Left click and drag away from the edge of the display screen The minimized taskbar resizes and becomes visible Topic Why is my system running slowly The system responsiveness varies depending with the number of applications that are open and running Close any applications that you are not currently using Increasing the system memory may also help For information on installing memory please see the online VAIO User Guide Topic How do I install a printer If your printer has a USB IEEE1394 or infrared connection contact the printer manufacturer for information or updates that may be required for proper installation EB ae BW N FS J Topics Check the printer manufacturer s Web site for the latest drivers for your operating system before proceeding with installation Some printers do not function properly without the updated drivers for specific operating systems To install your printer follow these steps Click Start in the Windows taskbar then click Control Panel Click Printers and Other Hardware then click Add a Printer From the Add Printer Wizard click Next Select Local Printer then click Next 2 Place a check mark in the box for Automatic
46. y moving the slider bar to the desired sound level Verify that the Mute option is not selected You may need to reinstall the sound drivers See To Use the Driver Recovery CD for more information Topic My modem connection is slow Many factors influence modem connection speed J J Telephone line noise Incompatibility with other telephone equipment such as fax machines or other modems Internet Service Providers ISP connection capability may vary If you think your modem is not connecting properly to other PC based modems fax machines or your ISP check the following Q Contact your phone company and ask them to verify that your phone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP phone number is compliant with V 90 standards If you are having a problem connecting with your ISP check that they are not experiencing technical problems Try connecting your modem through another phone line if available Topic My modem does not work Your modem may be experiencing equipment or software conflicts If your modem is not functioning properly check the following J J i Check that the phone line is plugged into the Line jack Check that the phone line is working You can
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