RCA 1123-1WTGA User's Guide
Contents
1. Desktop Speakerphone with Amplified Volume and Tone Control User s Guide Please read this manual before operating product for the first time Visit the RCA web site at www rca4phones com Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68 FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating among other information the US number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your telephone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this productt is designed to be connected to a compati2. a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service Interference Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation Privacy of Communications may not be ensured when using this product If this equip
3. dialed as many as 32 digits If you pressed any numbers after dialing the phone number for example when accessing a voice menu system those numbers also are redialed 14 Memory Store as many as 4 numbers in memory for easy dialing They can be stored the one touch memory on the top of the Base unit You can use the space provided to either write the name of your contacts or stick pictures for easy recognition Storing a Number in Memory 1 Pick up the handset or press SPEAKER 2 Press the STORE button 3 Dial the number to be stored up to 16 digits 4 Press the STORE button 5 Select and press any of the one touch Memory Location buttons 6 Hang up the phone or press the SPEAKER button Adding a Pause to the Dialing Sequence Use the pause button to insert a delay in the dialing sequence when storing a number for example when you need to dial 9 to get an outside line Pause function is enabled when the pause button is pressed and held for 2 seconds Press and hold pause button at the point in the dialing sequence in which a pause is required The pause time is approximately four seconds if additional time is needed press and hold the pause button again 15 Changing a Stored Number Follow the same steps as Storing a Number into Memory The new numbers will overwrite the existing numbers Dialing a Number from Memory You can dial numbers from memory when using the handset or speakerphone Wh
4. e The speakerphone works similar to a two way radio in that you can only listen or talk at one time e Stay reasonably close to the phone so that you can be clearly heard by the person to whom you are talking e You can adjust the speaker volume by adjusting the volume g or 0 buttons while speakerphone is in use speakerphone indicator comes on when the speakerphone is in use Placing a Call Handset 1 Pick up the handset and listen for a dial tone 2 Dial the number you want to call 3 When finished hang up the handset Speakerphone 1 Press the speaker button on the base and listen for a dial tone 2 Dial the number you want to call 3 When finished press the speaker button to hang up Answering a Call NOTE Make sure the ringer switch is set to HI or LO or the phone will not ring The visual ring indicator will flash at all settings Handset 1 When the phone rings pick up the handset 2 When finished hang up the handset 12 Speakerphone 1 When the phone rings press the speaker button to answer a call 2 When finished press the speaker button to hang up You may switch between the speakerphone and the handset during the dialing process or anytime during a conversation Speakerphone to Handset Pick up the handset to disable the speakerphone The speakerphone indicator turns off Handset to Speakerphone Press the speaker button and then hang up the handset The speakerphone indicator tur
5. 16 Memory dialing e Make sure you entered numbers correctly See Memory e Make sure the telephone is properly installed Pick up the handset and listen for the dial tone If you don t hear the dial tone recheck or repeat the installation steps General Product Care To keep your telephone working and looking good follow these guidelines e Avoid putting the phone near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps e DO NOT expose to direct sunlight or moisture e Avoid dropping the unit and other rough treatment e Clean with a soft cloth e Never use a strong cleaning agent or abrasive powder because this will damage the finish e Retain the original packaging in case you need to ship the phone at a later date 17 WarrantyAssistance Your sales receipt will be required to demonstrate proof of purchase in order to validate your warranty eligibility You may want to attach either the original or aphotocopy of your sales receipt to this booklet for future reference If this product was received as a gift it is suggested you jot down the date of gift receipt as this information will be valuable should service be required during the warranty period If the equipment is causing harm to the telephone network the telephone company may require that you disconnect the equipment until the problem is resolved Purchase Date or Date Received as Gift Name of S
6. 5 5 9 Installing The Phone 10 Connecting the Telephone Line 10 IOUT 11 Telephone Operation 12 Speakerphone 12 Placing 12 12 Speakerphone 12 Answering 12 12 Speakerphone 13 13 AM plied 13 Audio Tome Control 14 MUE 14 A 14 Storing A Number Memory Adding Pause The Dialing Sequence 15 Changing A Stored Number 16 Dialing A Number From Memory 16 Troubleshooting Guide ss000 16 General Product 17 Warranty Assistance 17 Limited Warranty 18 Introduction CAUTION When using telephone equipment there are basic safety A instructions that should always be followed Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference This phone is designed for those individuals with mild to sev
7. ble modular jack that is also compliantSee installation instructions for details Notes e This equipment may be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company e Notice must be given to the telephone company upon permanent disconnection of your telephone from your line e If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this product does not disable your alarm equipmentf you have questions about what will disable alarm equipment consult your telephone company or a qualified installer US Number is located on the cabinet bottom REN Number is located on the cabinet bottom 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must 1 promptly notify you of such temporary discontinuance 2 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring
8. c legal rights and you also may have other rights that vary from state to state If you purchased your product outside the USA or Canada This warranty does not apply Contact your dealer for warranty information Product Registration e Please complete and mail the Product Registration Card packed with your product or visit www rca4phones com to register your new product Product registration is not required for warranty coverage but does allow us to contact you should it be necessary VisittheRCA websiteatwww rca4phones com Please do not send any products to the Indianapolis address listed in this manual or on the carton This will only add delays in service for your product 1123 Printed in China 10 35 20
9. ck on the handset 5 Plug the other end of the coiled handset cord to the jack on the base 6 Adjust the RINGER VOLUME switch to the desired setting HIGH LOW or OFF The unit is properly installed if you pick up the handset and hear the dial tone If you don t hear a dial tone recheck all the installation steps 10 Wall Mounting To detach the desktop pedestal 1 Rotate the hook 180 Refer to Dia 1A 2 Plug one end of the straight telephone line cord into the jack on the bottom of the base 3 on the bottom of the base unit if you ve opened them before 4 Feed the line cord through the groove and plug the end into the modular telephone jack Excess telephone line can be stuffed into the recess area on the bottom of the Base Unit 5 Slip the mounting holes on the bottom of the base over the wall plate posts and firmly slide the unit down into place 11 Telephone Operation Speakerphone For hands free operation and convenience this unit is equipped with a speakerphone For best speakerphone performance avoid the following e Areas with high background noise The microphone might pick up these sounds and prevent the speakerphone from going into the receiving mode when you finish talking e Surfaces affected by vibration e Recessed areas such as in a corner under a cupboard or next to a cabinet which can generate an echo effect Note the following guidelines when using the speakerphone
10. d warranty period and it is determined that service is required We will ask that you properly pack your product to avoid shipping damage We recommend that you use the original carton and packing materials We will ask you to include with your product the following Your name return shipping address and daytime phone number handwritten or typed on a sheet of paper Alegible copy of your sales receipt please do not send the original sales receipt Ship your product prepaid to the address we provide We suggest shipping your product via a traceable carrier as we are not responsible for lost mis directed or damaged shipments You may want to write the date shipped carrier and tracking number here Upon receipt of your product we will validate your product is under warranty and if determined your product is warranty eligible we will ship to you a new or at our option a refurbished exchange unit of same or similar model This exchange unit will be shipped to you at no cost What your limited warranty does not cover Customer Instruction Your Owner s Manual provides information regarding operating and install instructions Additional information may be obtained by contacting the retailer Installation and set up service adjustments Batteries Damage from misuse neglect unauthorized repair Products which have been modified or incorporated into other products Products that have been serviced by an unauthorized servicer P
11. en you get a dial tone press the one touch memory button for the number you want to dial Troubleshooting Guide No dial tone e Check installation Make sure the telephone line cord is connected to the base unit and the wall phone jack Check the hook switch Make sure it fully extends when the handset is lifted from the cradle You must have touch tone service on your line to use this phone If you do not know what type of service you have check with the phone company e Make sure speakerphone indicator comes on if using speakerphone e Unplug the phone wait 30 seconds and plug the phone back in Then lift the handset to check the dial tone Connect another phone to the same modular jack if the second phone doesn t work the problem might be with your wiring or local service e Place the handset in the base for at least 20 seconds Phone doesn t ring Make sure ringer switch is set to LO or HI e You may have too many extension phones on your line Unplug some extension phones e Check for a dial tone If there is no dial tone see solutions for No dial tone Low handset or speaker volume e Check the receiver or speaker volume settings Can t be heard by other party e Make sure phone cord is securely plugged in e Make sure extension phones are on the hook at the same time you re using the phone It is normal for the volume to drop when additional extension phones are used at the same time
12. ere hearing loss The unit is designed to control the volume of the phone as well as the frequencies that fit your hearing Ithas an Audio Tone control allowing you to customize the phone to your preference frequency from 600Hz to 3KHz The phone is designed with unique features to protect the hearing in your family You will be able to switch between automatic and manual amplification modes to protect your hearing from being exposed to dangerous sound levels Please read this manual very carefully before using your 1123 and keep it for future reference If you have any questions or problems consult the Troubleshooting Tips for the solution Before You Begin Parts Checklist Make sure your package includes the items shown here Desktop pedestal Coiled cord Line cord Telephone Jack Requirements To use this phone you need an RJ11C type Wall plate modular telephone jack which might look like the one pictured here installed in your home If you don t have a modular jack call your local phone company to find out how to get one installed Installation Important Installation Guidelines e Avoid sources of noise and heat such as motors fluorescent lighting microwave oven heating appliances and direct sunlight Avoid areas of excessive dust moisture and low temperatures Avoid other cordless telephones or personal computers Never install telephone wiring during a lightning storm Never install telephone jacks
13. ies the volume to the highest level when the Amplify Override switch is set to ON If you wish to prevent the automatic amplification please turn the Amplify Override switch located on the back of the set to OFF Audio Tone Control The phone s Audio Tone Control boosts the sound of the frequency range from 600Hz to 3KHz to compensate for the ear s limited sensitivity in the range 1 To turn on the Audio Tone Control press the amplify button after you pick up the handset or any time during the a call The indicator around the button illuminates 2 adjust the setting rotate the Audio Tone Control to select the specific frequency range 3 To turn off the Audio Tone Control press the amplify button and the indicator light turns off Mute Use the mute button to interrupt a phone conversation to talk privately with someone else the room conversation can be muted while using the speakerphone handset or neck loop 1 Press the mute button The mute indicator illuminates 2 Press mute again to turn it off Note Switching from speakerphone to handset cancels mute Flash Press the flash button to activate customer calling services such as call waiting or call transfer which are provided by your local phone company Redial You may redial the last number you called by pressing the redial button after you get a dial tone NOTE The Redial feature holds in memory the last phone number you
14. in wet locations unless the jack is specifically designed for wet locations e Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines 7 telephone line jack BaseLayout M1 M3 M2 M4 memory buttons memory buttons AUDIO TONE CONTROL REDIAL button STORE button Or PAUSE button EXIT FLASH button TONE MUTE button button AMPLIFY button SPEAKER button VOLUME button Back amp Side Views AMPLIFY Override LINE jack td J BACK VIEW RINGER VOL RINGER PITCH HIGH LOW OFF HIGH LOW switch switch SIDE VIEW Installing the Phone Connecting the Telephone Line NOTE The unit is shipped from the factory for placement on a level surface 1 Choose an area near a telephone wall jack RJ11C and place your cordless telephone on a level surface such as a desktop or tabletop or you may mount it on the wall 2 Plug one end of the telephone line cord into the Line jack at the back of the base and the other end into a modular jack 3 If you have another device example an additional auxiliary phone or data modem need to be connected to the unit please connect it to the Data jack on the back of the unit 4 Connect one end of the coiled handset cord to the ja
15. ment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference e Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna e Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 0034 5 4 when ordering copies Notice The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Hearing Aid Compatibility HAC This telephone system meets FCC standards for Hearing Aid Compatibility FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled envi
16. ns on and the handset is disabled Volume You can control the volume of both the handset receiver and the speakerphone While using the handset or speakerphone you may adjust the volume to the desired listening level by using the volume qq buttons Handset volume has 4 levels for adjustment and Speaker volume has 8 levels Amplified Audio You may press the amplify button to temporarily boost the volume of the handset receiver during a call To return to normal levels press the button again Volume levels will also return to normal when handset is replaced on base after call The AMPLIFY button controls the increased volume level and audio tone of the handset 1 Press the volume button to minimum pick up the handset and press the amplify button to turn on the incoming voice amplifier The indicator around the button illuminates 2 Adjust the volume by pressing the volume g button When the amplify button is pressed an extra level of amplified volume is added providing up to 40dB of gain and level control In standard use the amplifier turns off whenever you hang up the telephone If you want the amplifier to turn on whenever you pick up the handset slide the Amplify Override switch located at the back of the unit to ON NOTE AMPLIFY feature is possible in both Handset and Speaker Mode 13 WARNING This Product is designed for users with hearing T disabilities and automatically amplif
17. roducts purchased or serviced outside the USA or Canada Acts of nature such as but not limited to lightning damage Limitation of Warranty THIS LIMITED WARRANTY IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED NO VERBAL OR WRITTEN INFORMATION GIVEN BY SUPREME 19 POWER USA LLC ITS AGENTS EMPLOYEES RETAIL DEALERS OR INDEPENDENT CONTRACTORS SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY e REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER SUPREME POWER USA LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE How state law relates to this warranty Some states do not allow the exclusion nor limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you This warranty gives you specifi
18. ronment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter Industry Canada LC Notice This product meets the applicable Industry Canada technical specifications Le pr sent materiel est conforme aux specifications techniques applicables d Industrie Canada The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five L indice d quivalence de sonnerie IES sert a indiquer le nombre maximal de terminaux qui peuvent tre raccord s a une interface t l phonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs a la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe Best conforme la norme NMB 003 du Canada IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons incl
19. tore For instructions on how to obtain warranty service you may call Customer Care at 1 877 722 4908 or you may visit our website at www rca4phones com If you prefer you may write to us at Supreme Power USA LLC PO Box 501045 Indianapolis IN 46250 1045 Please do not send products to this address as only adds delays in service and may result in lost or damaged product This PO BOX is for written communication only If the equipment is causing harm to the telephone network the telephone company may require that you disconnect the equipment until the problem is resolved Limited Warranty What your limited warranty covers e Defects in materials or workmanship For how long after your purchase One year from date of purchase Please retain your sales receipt as that will act as your proof of purchase in order to validate warranty status What we will do e Provide you with new or at our option a refurbished exchange unit of same or similar model The exchange model is under warranty for the remainder of the original product s one year warranty or 90 days from the date the replacement product was shipped to you whichever is longer How to get service 18 Call Customer Care at 1 877 722 4908 Please have your product with you and please have your model number and date code available when calling us The model number and date code can be found on the underside of the base unit If you are within your limite
20. uding the following 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basementor near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak CAUTION KO EI DO NOTOPEN THE LIGHTNING CAUTION TOREDUCE THE THE EXCLAMATION WARNING TO FLASH AND ARROW RISK OF ELECTRIC SHOCK DO POINT WITHIN THE HEAD WITHIN THE NOT REMOVE COVER OR TRIANGLE IS A r a ea a WARNIN ELECTRICAL SHOCK ALERTING YOUOF REFER SERVICING TO IMPORTANT HAZARD DO NOT DANGEROUS QUALIFIED SERVICE VOLTAGE INSIDE PERSONNEL ACCOMPANYIN EXPOSE THIS THE PRODUCT THE PRODUCT PRODUCT TO RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT Table of Contents Equipment Approval Information 2 Interference Information 3 Hearing Aid Compatibility 4 FCC RF Radiation Exposure 4 6 Before You Begin 7 Parts Checklist 7 Telephone Jack Requirements 7 Installation 7 Important Installation Guidelines 7 Base Layout sswnsiiiensinasiisivnseiavinss 8 Back amp Side Views
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