Razor Mobility Scooter 13114501 User's Manual
Contents
1. 3 OWNER S MANUAL Read and understand this entire manual BEFORE riding For assistance contact Razor DO NOT RETURN TO STORE NOTE Manual illustrations are for demonstration purposes only Illustrations may not reflect exact appearance of actual product Specifications subject to change without notice Please have your product and 19 digit product I D code ready before contacting Razor for warranty assistance and or replacement parts Product I D Code m v1_1206 Item Number 13114501 CONTENTS safety VVAMINGS iaa tes dedi ka ssa 1 Before YOU BEGIN insistencia eda kanni 2 Assembly and SetU Pi serenana 3 4 Repair and Maintenance mmmmmmeee 5 6 SAFETY WARNINGS A WARNING Riding electric product can be a hazardous activity Certain conditions may cause the equipment to fail without fault of the manufacturer Like other electric products the EcoSmart Metro electric scooter can and is intended to move and it is therefore possible to lose control fall off and or get into dangerous situations that no amount of care instruction or expertise can eliminate If such things occur you can be seriously injured or die even when using safety equipment and other precautions RIDE AT YOUR OWN RISK AND USE COMMON SENSE This manual contains many warnings and cautions concerning the consequences of failing to maintain inspect or properly use your EcoSmart Metro electric scooter Becau2. Do not ride at night or when visibility is impaired PROPER RIDING ATTIRE Always wear proper protective equipment such as an approved safety helmet with chin strap securely buckled elbow pads and kneepads A helmet may be legally required by local law or regulation in your area A long sleeved shirt long pants and gloves are recommended Always wear athletic shoes lace up shoes with rubber soles never ride barefooted or in sandals and keep shoelaces tied and out of the way of the wheels motor and drive system USING THE CHARGER The charger supplied with the electric product should be regularly examined for damage to the cord plug enclosure and other parts In the event of such damage the product must not be charged until the charger has been repaired or replaced Use only with the recommended charger Use caution when charging The charger is not a toy Charger should be operated by an adult Do not operate charger near flammable materials Make sure power switch is in the off position unplug charger and disconnect from product when not in use Do not exceed charging time Always disconnect from the charger prior to wiping down and cleaning your scooter FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS INCREASES RISK OF SERIOUS INJURY USE WITH APPROPRIATE CAUTION AND SERIOUS ATTENTION TO SAFE OPERATION BEFORE YOU BEGIN Remove contents from box Remove the foam separators that protect the componen
3. Note If your charger does not look like the one illustrated your unit has been supplied with an alternative charger The specifications and charging procedure would not change The charger has a small window with one LED to indicate the charge status Refer to the illustration on the charger unit for the actual charging and charged status ndications for your model charger Chargers have built in over charge protection to prevent battery from being over charged Be sure to properly align the groove on the charger input plug with the corresponding socket on the case otherwise no charging action will occur Note The pressurized air supplies found at gasoline stations are designed to inflate high volume automobile tires If you decide to use such an air supply to inflate tires first make sure the pressure gauge is working then use very short bursts to inflate to the correct PSI If you inadvertently over inflate the tire release the excess pressure immediately Need Help Visit our website for replacement parts product support and a list of authorized service centers at Www razor com or call toll free 866 467 2967 Monday Friday BAM 5PM Pacific Time Please have the product 1 D code located on the white label on your product or back of charger available for better assistance Spoke Flange Spoke Nipple 1 Verify spoke tension by grasping and shaking each spoke Spoke should not be loose f
4. Do not touch the brakes or motor on your EcoSmart Metro electric scooter when in use as these parts can become very hot Refer to the section on safety reminders for additional warnings ACCEPTABLE RIDING PRACTICES AND CONDITIONS Always check and obey any local laws or regulations which may affect the locations where the EcoSmart Metro electric scooter may be used Ride defensively Watch out for potential obstacles that could catch your wheel or force you to swerve suddenly or lose control Be careful to avoid pedestrians skaters skateboards scooters bikes children or animals who may enter your path and respect the rights and property of others Do not attempt or do stunts or tricks on your EcoSmart Metro electric scooter The scooter is not made to withstand abuse from misuse such as jumping curb grinding or any other type of stunts This product was manufactured for performance and durability but is not impervious to damage Jumping or other aggressive riding can over stress and damage any product including the EcoSmart Metro electric scooter and the rider assumes all risks associated with high stress activity Be careful and know your limitations Risk of injury increases as the degree of riding difficulty increases The rider assumes all risk associated with aggressive riding activities Safety Reminders Warrants aa fan cay aata aa hk Maintain a hold on the handlebars at all times Do not activate the throttle unless you ar
5. does not cover normal wear and tear tires tubes or cables or any damage failure or loss caused by improper assembly maintenance storage or use of the Razor EcoSmart Metro electric scooter This Limited Warranty will be void if the product is ever e used in a manner other than for recreation or transportation e modified in any way e rented The manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product Razor does not offer an extended warranty If you have purchased an extended warranty it must be honored by the store at which it was purchased For your records save your original sales receipt with this manual and write the serial number below Item Number 13114501 Need Help Visit our website for replacement parts product support and a list of authorized service centers at Www razor com or call toll free 866 467 2967 Monday Friday 8AM 5PM Pacific Time Please have the product 1 D code located on the white label on your product or back of charger available for better assistance Patent Pending Printed in China for Razor USA LLC PO Box 3610 Cerritos CA 90703 Copyright 2003 2012 Razor USA LLC All rights reserved RAZOR and the Razor Logo Design are among the registered trademarks of Razor USA LLC in the United States and or select foreign countries 06 2012
6. in an open area free from obstacles until you are familiar with the brake function Avoid skidding to a stop as this can cause you to lose control and or damage the rear tire 1 To adjust the brake cable play thread the 2 If the brake is too tight or too brake lever adjuster in or out 1 4 to 1 2 turn until loose use a 10mm open wrench to the desired brake adjustment is attained Most loosen the nut for additional adjust adjustments are complete at this step If brake still ment on the brake cable Securely needs further adjustment proceed to step 2 tighten the nut when finished Need Help Visit our website for replacement parts product support and a list of authorized service centers at Www razor com or call toll free 866 467 2967 Monday Friday 8AM 5PM Pacific Time Please have the product 1 D code located on the white label on your product or back of charger available for better assistance 4 UA Charging the Battery Your electric scooter may not have a fully charged battery Therefore it is a good idea to charge the battery prior to use Initial charge time 12 hours Recharge time up to 12 hours even if the light turns green Recommended maximum charging time is 24 hours Always charge the battery immediately after riding Fully charge battery before storing for extended periods of time Unplug charger from the wall outlet when not in use Failure to recharge battery periodically may result in a battery t
7. is tightly plugged into the charger connector and that the charger is plugged into the wall Make sure power flow to the wall outlet is on Battery is old and will not accept Even with proper care a rechargeable battery does not last forever Average full charge battery life is 1 to 2 years depending on scooter use and conditions Replace only with a Razor replacement battery Brakes are not adjusted properly Refer to adjusting the brakes instructions on page 4 Scooter runs sluggishly Driving conditions are too stressful Use only on solid flat clean and dry surfaces such as pavement or level ground Tires are not properly inflated The tires are inflated when shipped but they invariably will lose some pressure between the point of manufacturing and your purchase Refer to instructions on page 5 of this manual to properly inflate tires Scooter is overloaded Make sure you do not overload the scooter by allowing more than one rider at a time exceeding the 220 Ib maximum weight limit going up a hill or towing objects behind the scooter If the scooter is overloaded the circuit breaker may trip and shut off power to the motor Correct the riding conditions that caused the overload wait a few seconds and then push the breaker to reset the circuit Brake rotor is dragging on pads Use your fingers to twist the caliper adjuster in either direction until rotor is centered between pads Brakes are not adjusted properly Refer to adjusting the brak
8. OMPANY OR AGENT TROUBLESHOOTING GUIDE Problem Possible Cause Solution Scooter does not run Undercharged battery Charge the battery A new battery should have been charged for at least 12 hours before using the scooter for the first time and up to 12 hours after each subsequent use Check all connectors Make sure the charger connector is tightly plugged into the charging port and that the charger is plugged into the wall Make sure power flow to the wall outlet is on Charger is not working You may check to see if your charger is working by using a volt meter or ask your local Razor authorized service center to test your charger for you Loose wires or connectors Check all wires and connectors to make sure they are tight Scooter was running but Power will automatically shut off if the motor is overloaded suddenly stopped An excessive overload such as too heavy a rider or too steep a hill could cause the motor to overheat If the scooter suddenly stops running wait a few seconds and then push the breaker to reset the circuit Correct the conditions that caused the breaker to trip and avoid repeatedly tripping the breaker Short run time less than Undercharged battery Charge the battery A new battery should have been charged for at least 12 40 minutes per charge hours before using the scooter for the first time and up to 12 hours after each subsequent use Check all wires and connectors Make sure the battery connector
9. e on the product and ina safe outdoor environment suitable for riding Never carry passengers or allow more than one person at a time to ride the EcoSmart Metro electric scooter Never use near steps or swimming pools Keep your fingers and other body parts away from the drive chain steering system wheels and all other moving components Never use headphones or a cell phone when riding Never hitch a ride with another vehicle The EcoSmart Metro electric scooter can operate more quietly than other motorized products may operate Use care when in the vicinity of pedestrians or others who may have difficulty hearing your approach Use handbell not included to sound warnings when appropriate Do not ride the EcoSmart Metro electric scooter in wet or icy weather and never immerse the product in water as the electrical and drive components could be damaged by water or create other possibly unsafe conditions The EcoSmart Metro electric scooter is intended for use on flat dry surfaces such as pavement or level ground without loose debris such as sand leaves rocks or gravel Wet slick bumpy uneven or rough surfaces may impair traction and braking and contribute to possible accidents Do not ride the EcoSmart Metro electric scooter in mud ice puddles or water Avoid excessive speeds that can be associated with downhill rides Never risk damaging surfaces such as carpet or flooring by use of an EcoSmart Metro electric scooter indoors
10. es instructions on page 4 Need Help Visit our website for replacement parts product support and a list of authorized service centers at Www razor com or call toll free 866 467 2967 Monday Friday BAM 5PM Pacific Time Please have the product I D code located on the white label on your product or back of charger available for better assistance 8 TROUBLESHOOTING GUIDE Problem Possible Cause Solution Sometimes the scooter Loose wires or connectors Check all wires around the motor and all connectors to make sure they are doesn t run but other times tight it does Motor or electrical switch damage Contact your local Razor authorized service center for diagnosis and repair Charger gets warm during Normal response to charger use use No action reguired This is normal for some chargers and is no cause for concern If your charger does not get warm during use it does not mean that itis not working properly Scooter does not stop when Brakes are not adjusted properly applying the brake Refer to adjusting the brakes instructions on page 4 Scooter makes loud noises Chain is too dry or grinding sounds Brake rotor is dragging on brake pads Apply a lubricant such as 3 in 1 or Tri Flow to the chain Use your fingers to twist the caliper adjuster in either direction until rotor is centered between pads Need Help Visit our website for replacement parts product support and a list of authorized ser
11. hat will not accept a charge Make sure scooter power switch is turned OFF when unit is not in use If the power switch is left on for an Charger Port Plug LED Light extended period of time the battery may reach a stage at which it will no longer hold a charge To ensure long battery life never store the product in freezing or below freezing temperatures Freezing will permanently damage the battery Run time Up to 40 minutes of continuous ride time Run time may vary depending on riding conditions climate and or proper maintenance Constant stopping and starting may shorten ride time Average battery life for a properly maintained unit is approx 250 charge discharge cycles 1 Plug the charger plug into a wall outlet Note If charger lights do not turn on when plugged into the wall try another outlet QO Inflating the Tires Tires are inflated when shipped but they invariably lose some pressure between the point of manufacturing and your purchase Low tire pressure can decrease the ride time of your unit 1 Using a bicycle style p tires to the PSI indicated on the sidewall of the tires Note Low air pressure can decrease the ride time of your unit ump equipped for a Schrader type valve inflate the 2 Turn power to the OFF position Plug the charger into the charger port as shown A WARNING Always disconnect your EcoSmart Metro electric scooter from the charger before cleaning
12. not be compatible Spoke tightener included Need Help Visit our website for replacement parts product support and a list of authorized service centers at Www razor com or call toll free 866 467 2967 Monday Friday 8AM 5PM Pacific Time Please have the product I D code located on the white label on your product or back of charger available for better assistance 2 ASSEMBLY AND SET UP 1 Remove the packing material from the front fork AZ 2 Remove axle nuts A from the axle bolt and insert the wheel into the front fork Safety washers should face outside of the fork Attaching the Handlebar 5 A 1 Face the handlebars forward with the throttle on the right and brake on the left depress the push button located on the front fork and insert the handlebar stem until the button locks securely into the stem 2 Tighten the collar clamp using a 5mm Allen wrench OU Attaching the Seat and Luggage Rack Safety line 1 Slide the seat tube through the luggage rack and into the frame tube down to the safety line on the seat tube 2 The clamp of the luggage rack should be above the seat clamp Adjust seat to the desired height Seure the seat by tightening the collar clamp bolt using a 5mm Allen wrench 3 Insertthe tab on the safety washer B into the hole on the front fork and tighten axle nuts using two 15mm open wrenches 3 Adjust the luggage rack to the desired heigh
13. o check Brake Check the brakes for proper function When you squeeze the levers the brake should provide positive braking action When you apply the brake with the speed control on the brake cut off switch will stop the motor Frame Fork and Handlebars Check for cracks or broken connections Although broken frames are rare it is possible for an aggressive rider to run into a curb or wall and wreck and bend or break a frame Get in the habit of inspecting yours regularly PRE RIDE CHECKLIST Tire Inflation Periodically inspect the tires for excess wear and regularly check the tire pressure and re inflate as necessary If you get a flat tire the inner tube can be patched or a new tube can be purchased from Razor or an authorized repair center Safety Gear Always wear proper protective equipment such as an approved safety helmet elbow pads and kneepads Always wear athletic shoes lace up shoes with rubber soles never ride barefooted or in sandals and keep shoelaces tied and out of the way of the wheels motor and drive system DO NOT RETURN TO STORE Do not use this product for the first time until you have charged the battery for at least 12 hours Failure to follow these instructions may damage your product and void your warranty WARRANTY Razor Limited Warranty The manufacturer warranties this product to be free of manufacturing defects for a period of 90 days from date of purchase This Limited Warranty
14. rom hub Look for any play between spoke flanges where it mates with hub Try to turn nipple using your fingers You should not be able to spin any nipple by hand If one or more spokes are loose or if you can turn any nipple using your fingers all spokes must be checked and need to be tightened U Battery Care and Disposal Do not store in freezing or below freezing temperatures Ty PY X RO CONTAINS SEALED LEAD ACID BATTERIES BATTERIES MUST BE RECYCLED Disposal Your Razor product uses sealed lead acid batteries which must be recycled or disposed of in an environmentally safe manner Do not dispose of a lead acid battery in a fire The battery may explode or leak Do not dispose of a lead acid battery in your regular household trash The incineration land filling or mixing of sealed lead acid batteries with household trash is prohibited by law in most areas Return exhausted batteries to a federal or state approved lead acid battery recycler or a local seller of automotive batteries If you live in Florida or Minnesota it is prohibited by law to throw away lead acid batteries in the municipal waste stream A Charger The charger supplied with the EcoSmart Metro electric scooter should be regularly examined for damage to the cord plug enclosure and other parts and in the event of such damage the product must not be charged until it has been repaired or replaced Use ONLY with the recommended charger 0 Wheels Wheels and drive s
15. se any incident can result in serious injury or even death we do not repeat the warning of possible serious injury or death each time such a possibility is mentioned APPROPRIATE RIDER USE AND PARENTAL SUPERVISION This manual contains important safety information It is your responsibility to review this information and make sure that all riders understand all warnings cautions instructions and safety topics and assure that young riders are able to safely and responsibly use this product Razor recommends that you periodically review and reinforce the information in this manual with younger riders and that you inspect and maintain your teen s scooter to insure their safety The recommended rider age of 16 and older for the EcoSmart Metro electric scooter is only an estimate and can be affected by the rider s size weight and or skills Any rider unable to fit comfortably on the scooter should not attempt to ride it A parent s decision to allow his or her teen to ride this product should be based on the teen s maturity skill and ability to follow rules Keep this product away from small children and remember that this product is intended for use only by persons who are at a minimum completely comfortable and competent while operating the product DO NOT EXCEED THE WEIGHT LIMIT OF 220 pounds 100kg Rider weight does not necessarily mean a person s size is appropriate to fit or maintain control of the EcoSmart Metro electric scooter
16. t and tighten the 4 bolts on the luggage rack with 5mm Allen wrench and 10mm open wrench A WARNING Failure to properly tighten the collar bolts may allow the handlebars to dislodge while riding and may cause you to lose control and fall When correctly tightened the handlebars will not rotate out of alignment with the front wheel under normal circumstances Note The cable and wire assembly from the handlebar must not be wrapped around the steering tube or handlebar Sharp bends or twisting of the brake cable can cause the brakes to malfunction A WARNING Failure to properly install and tighten the screws nuts and bolts that affix seat can cause you to lose control and crash ASSEMBLY AND SET UP U Attaching the Basket A WARNING Do not exceed weight limit of 11 lbs 5kg on luggage rack A WARNING The carrier should not be used to carry people or pets 1 Slide the basket hooks 1 under the bar located on the luggage rack with the hole on the luggage rack 1 the hole in the basket and through the bracket on the luggage rack Using a 5mm Allen wrench tighten the bolt until the basket is securely attached to the rack 3 Insert the washer and bolt into Turn power switch OFF before conducting any maintenance procedures UA Adjusting the Brakes Tools required 10mm open wrench A WARNING The brake is capable of skidding the rear tire and throwing an unsuspecting rider Practice
17. ts from damage during shipping Inspect the contents of the box for scratches in the paint dents or kinked cables that may have occurred during shipping Because the EcoSmart Metro electric scooter was 95 percent assembled and packed at the factory there should not be any problems even if the box has a few scars or dents Estimated Assembly and Set Up Time Razor recommends assembly by an adult with experience in bicycle mechanics Allow up to 30 minutes for assembly not including initial charge time Allow up to 12 hours for initial charge see page 5 for charging information Throttle Brake Lever Adjuster lj Brake Lever E T tube E p Seat ORNS a eo pu Clamp eS SE qa a i 2i IN j e Ll Luggage Rack Clamp o Headset E Frame Front Fork 3 3 Deck Plate Motor Brake Rear Wheel Kick Stand On Off Switch Charging Port Battery Pack and Motor Controller Front Wheel Charger Port Charger Plug Reguired Tools A y 0 Ww Phillips screwdriver 5mm 13 15mm open wrench and included Allen wrench 8 10mm open wrench included included A WARNING DO NOT USE NON RAZOR PRODUCTS WITH YOUR ECOSMART METRO ELECTRIC SCOOTER The scooter has been built to certain Razor design specifications The original equipment supplied at the time of sale was selected on the basis of its compatibility with the frame fork and all other parts Certain aftermarket products may or may
18. vice centers at www razor com or call toll free 866 467 2967 Monday Friday 8AM 5PM Pacific Time Please have the product I D code located on the white label on your product or back of charger available for better assistance ECOSMART METRO PARTS Saa es in po Keep your EcoSmart Metro electric scooter running for years with genuine Razor parts Visit our web site or e mail us for more information on spare part avail ability Specifications subject to change without notice 1 Handle grip 9 Front fork 16 On Off switch 24 Motor 36v 500w 2 Throttle 10 Nut 17 Charger port 25 Clamp 3 Handlebar 11 Socket head cap screws 18 Kick stand 26 Seatpost 4 Brake lever left 12 Front wheel complete 19 Control module 27 Luggage rack 5 Clamp 13 Lock block 20 Rear wheel complete 28 Deck plate 6 Headset 14 Battery system w 1 30 amp 21 Chain 29 Seat i fuse 3 12v 7Ah 7 Protective cover 22 Chain guard 30 Basket 15 Battery tray 8 Spring fastener 23 Chain tensioner SAFETY REMINDERS Loose Parts Check and secure all fasteners before every ride Make sure steering stem clamp bolts are locked properly in place There should not be any unusual rattles or sounds from loose parts or broken components If you are not sure ask an experienced mechanic t
19. ystem are subject to normal wear and tear It is the responsibility of the user to periodically inspect wheels for excess wear and adjust and replace drive train components as required Replacement Parts The most frequently requested replacement parts are available for purchase at some Razor retail partners For the complete selection of replacement parts visit www razor com shop U Authorized Service Centers For a list of authorized Razor repair centers e Check online at www razor com e Call 866 467 2967 for a list of Authorized Service Centers near you A WARNING Regularly check the spoke tension and retighten the spokes whenever loose If you have any doubt ask an experienced motorcycle or bicycle mechanic to inspect your spokes to determine if the spokes need tightening or adjusting A WARNING If a battery leak develops avoid contact with the leaking acid and place the damaged battery in a plastic bag Refer to the disposal instructions at left If acid comes into contact with skin or eyes flush with cool water for at least 15 minutes and contact a physician A WARNING Battery posts terminals and related accessories contain lead and lead compounds Wash your hands after handling SB 1918 CALIFORNIA DECLARATION YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER ELECTRIC RIDE ON PRODUCT TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSURANCE C
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