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Q-See QC8116 Technical Manual

Contents

1. The curent data load in Kicbit Per Second Wl be shown as wal data can help identify network bandwidth issues This window shows the versioni ofthe femware operating system pus about your recorder 70 5 2 EVENT INFORMATION Tris window shows tha active event status of your NVA and connected cameras Chal H Eso PICTURE 5 6 toms wil bo grayed out unless there s an even curent taking place such as movament sean on one channel or the loss of connection to the network Th ie ne of tha active windows in tha Information section Here you see who is lagged into your well as and test tha data tran armlssion from your erg Tne ONLINE USE This shows remoto users who aro lagged into your system Admin Accounts Section 4 5 can disconnect a user Users can be blocked for up to 18 hours You can soe status of your NVR network conection Ifyou ara experiencing issues with choppy video you can check your sand and receive speeds against those of your network using an oniine speed test and adjust your substam setings if oo Section 4 1 72 T You can soo the status of your NVR s connection to remote cameras and save the results for analysis This is tea if you aro experiencing Problems rocehing video 1 Ener the cameras network address found in the Camara gt Remote Window Pictu
2. 2 4 LIVE VIEW Live View is the default mode for your NVR it wil display the video feeds from your camoras athar a single channel or from multiples You do not need to be logged in to view or change channels Eg Eg PICTURE 2 4 The number of channels that can be displayed at once depends on tho capacity of your NVR For instance f you have a fouechannel system the Viewing options vil o ted to singla or four soraen modes any one screen in muti view mode vil bring that screen to ul scroon single vow mod The exception is in eight lew where cicking on ane of the smaller displays wil move it to the larger splay You can drag channels to a diferent postion on the screen withthe displaced channel locating to the position of the one that was moved Loain For your protection ho NVR wil iog you out for E potosi nah Ta la ay hag yt rio Vew recorded ie you Ww redo log back Uso te meso o your onu Tom the pu down and Ten to Ter he kaye eo Po Vital Keyboard nr yr pavor Centro brit he password and ent the PICTURE 2 ni now accounts aro cod her ar wo pre congu aceurt vla o usera who bog othe MA Arner oa and Username admin Password admin 1 Ustrrame user Password user The Adnin account cao be ded but you can and should change a password Ahar al anyone who ade e arai wel row your pase TMPORTANT Tr Is Tig recommended Tat you change your sym password
3. Alarm Out I your NVA le equipped with an alarm block you can have it tigger up to three audible ame Alarm Continue Tha rms can be set to continue to sound for up to 5 nutes Show Message An cn scroen massage can be displayed Alar Upload Your NVR can upload an alert message a computer monitoring your system using the Web Service or tho Smart PSS software See Section 3 2 and 3 3 ol the Remote Monitoring Guide Sond Email When enabled an alert wi be sot to the address you ve entered in tha Network Setting window again see Section 4 3 Record Channel You can also have other cameras start recording when one detects mation PTZ Activation An attached PTZ camera can be directed to Presa Point oe Section 2 7 Recording Continue The camera and cameras that were triggered wi continue record for up to fuo minutes afterwards Tour This is rot the PTZ tour When enabled this wil cause the NVR to cycle through the fl scroon ens rom the cameras Snapshot in to recording video other cameras can bo sat to take snapshots sat up in Section 4 1 Buzzer The NVR intemal buzzer wil sound for tho same duration as the external alarms Copy the settings tom one camera and apply hom to another channel dosed This does not include the Maton Detection area settings fram the top of ho window Cic Apply to test your settings Gick Save balore exiting this window to reserve yo
4. digtaly an area of a video by cing and dragging with the cursor on the area of interest This action wil draw a green rectangle on the sereen When you release the mouse button the cursor wil change to a magnifying glass Cek within the bardar to zoom into the area If you need to reda the box moral cick outside the area to dismiss tha box and then re select the area In tho caso of a muli scroon viewing moda the 2oomed n view wil fi only that portion of tno screen occupied by that channel You can switch to singe screon mode by double clicking on the soren as desorbed earler You can also go to mode and back to multi soreen made as wol Fight coking with tho mouse wil ratum you to the channel view VIDEO This lows you to save oniy a portion of a video For example f you have a camera set to record al the ime and it captures some action i a fuo minuto segment you can cip that portion and back it up In adon to making an incident readily saving aniy the portion of interest wl reduce the amount of disk space needed to back STEP 1 Select a flo to view in the normal manner STEP 2 Find tho section of interest and press tha Clip button a STEP 3 Drag tho playback bar to tha end of the section or alow the video playback to progress to the desired endpoint and press the button again STEP 4 Pross the Backup button fo to save the fle to a USB cive connected to th
5. Default Restores recording settings for this channel back to 24 7 Motion Detection oniy Copy Copies the settings for this channel so you can apply them to another channel Cick Save before exiting this window to preserve your changes Setting a Snapshot Schedule Control when snapshots are taken in the sama way recordings aro scheduled Holiday Schedul Creating holiday in the System gt General window Section 4 5 wi add another schodul below the Saturday timene You can set up a specific sched that wl automaticaly bo used on any date added to the holiday let 47 RECORD STATUS This window offers a quick way to over the curent camera settings should the eed arse s This window can also bo reached by selecting Override in tho Shortcut Menu This is for use whan connecting legacy pan tit atfors that use 8485 contol wires Your NVR must havo a green 5485 block located on the back panel for local control or a similar connection where a remote camera is located Any camera so connected must be an IP camera and only the pant platform wil be controled Choose Local or Remote Adjust setings to match those of ho remote Platform or camera to ensure proper control Now that you ve set up the recording schedule you can us the Event window to direct the actions that the NVR wil taka when motion tampering or loss o video is detected a DETECTIONS Motion Events This tab is d
6. Variabla provides better compression but issues may aao when streaming for ramoto viewing Bit Rate KB S Fedo this frst you aro having or performance issues Audio Video Autoraticaly enabled tha Stream this can be tured off on tho Extra Stam it needed There must be a microphone oraudi enabled camara for audio to bo recorded Copy the settings fom ono camera and apply them to another channel i desire Cic Apply to test your settings Gick Save betore extting this window to preserve your changes 44 Overlay Tab Tris window has controls for on screen splays from tha camera as wel as for masking sensitive Channel This is the channel yout be modiyag Timo Display This is in addition to the time splay that the NVR places on your camera s ideo Enabing this is usualy unneccessary unless the camera is cated in a dierent Ume zone Channel Display This also duplicates the channel display generated by the NVR Unike tha NURS intemal Time and Channel displays ho camera s displays wil appear on recorded video Cick Setup to move tho imo or channel display with tho mouse to another part af the screen Cover Area Cicking the Monitor button wil veal four numbered buttone These are tha four on screen areas that you can set to cover Set to reveal a Ivo view of the camaras feed There wil bo a numbered area on tho display which can be moved and re sized You can any o
7. hoy wil not pay outside ta NVR without being converted to ai format using the included General Payer software included on the Manuals and Software disc that came with this NVR lor avalable for too download at Q Soe com by searching for your modal number and looking under Softwar This software can also convert tho DAT flee to AVL 3 3 BACKUP This NVR supports hacking up rom the hard dive to both an external USB storage device as well as over a network Network downloads are covered in the Remote Monitoring Guide Tho Backup menu is located in the Functions section af the Main menu 4 BN Tho Backup window vil deplay any connected devices along with valle space and status If you have a device connected to tha USB port on the font of the NVR and it does not appear press the Detect button It stil doas not appear then uso a diferent USB device NOTE External USB hard drives used for backing up data vil need to be in the FATS format Most new cilve wil need ta be reformatted belor use With this DVR Formatting instructions aro provided at tho end ofthis chapter Onos an extemal USB devon is detected pressing the Backup button wil open a now window lowing you to select which fles to back up You select by channel start and ond timas wol as which type of event regular recording alarm moton detection or al of them Only fles wah a chock mark in font of thorn wil be backed up You can deselect whi
8. the sending account You can add two more recipiant emal using tho Web Clent software as shown in the Remote Monitoring Guide SMTP Server smtp example com Port This i the port your mal provider uses User Name and Password These for the sending e mail address and were sot up when you created the account Receiver This is ho rociplont o mal account Sender Example OC NVR Subject This is tho subject ine of e mails generated by this NVR Attachment This alows the e mai to Include ona or moro snapshots as attachments Encryption The system supports SSL and TSL encryption Intorval This adjusts the amount of timo that wil pass befara the DVR sends out another e mai The interval can ba sa from O minutes to 6 hours 280 minutes t you aro geting too many e mails you may weh to increase the length of the interval Health When checked tho NVR wil sand out a test message at the interval below Interval The Health check interval can be up to 24 hours Once you ve set up your amai cick the Test button to check your settings FTP Flo Transfer Protocol FTP aowa you to soouraly share manage and distributa fles ove tho termet You wil need to already have a server and FTP servio tool to utlize tris feature on the NWR Enter the FTP server address Host P and port Enter tho sor name and password for tho FTP account so the NVR can log into It Ifthe remote directory is left bla
9. Adv Rev PICTURE 3 H Start Stop and Play Coking ether of the Play buttons wil start the playback in the desired drocton The buttons icon wil change to a Pause icon to alow you to freeze the playback as needed I you have Syne unchecked clicking Stop wil nd the playback of the video in tho selected soreen while any other videos wil continue to play Otherwise Stop wil end the video playback on al screens Frame Advance Reverse These buttons ra only acive when the playback has been paused They allow you to move forward or backward in 2 second increments Siow Fast Play There are four speed satings for each button Cckingthave buttons increasingly slow or speed up the playback as appropriate When the after tho fourth setting is reached a subsequent clc wil retum the playback to normal speed You can also decrease the effect of ono button speed by clicking the othar Example With playback sot on Fast 3 you can slow it down to Fast 27 by cicking on the Slow Play button Volume Ifyou havea microphone aquipped camera or a microphone co located with your camara you can play back any auco that was recorded along with the video Aust the voluma withthe der as needed 31 DIGITAL ZOOM Digtal zoom in vdeo playback operates diferenti than it does in Live View as described at tha beginning of his chapter Both are digital zooms where the image is electronicaly enlarged usualy in exchange for a decrease in image clay You
10. and alarm status for specific cameras as wal 41 Firmware Tab IMAGE You can view the firmware version shown as n Uso this submenu to adust the video imaga for each camara System Version ofthe cameras connected to your NVR Remove RECOROSCHEDL M PICTURE 4 7 PICTURE 4 8 Upgrade Tab You can upgrade ho firmware of your cameras Including those connected remotely IMPORTANT Only upgado a cameras lo fca problem or add a needed functio DO NOT remove the USB cive whio tho upgrade is taking place or you can permanently disablo the camera PICTURE 4 10 1 Dowricad ho camera frmwam fle on a Select the channel you wish to modiy in Channel cay 2 Load the camera firmware onto a Mirror imago wil be backwards removeable USB drivo Saturation Brightness Contrast Sharpness siders manualy adus video imago Flip Imago wil be upside down Light Lights picture Stop disables this feature Scene Mode Preset settings for a variety of environments plus user customizable options Tho Blue and Rad gains may be adjusted between 0 and 100 Tho defauit is 50 Stop tuns this feature f Daylight Preset options for changing ight conditions Video image is hited towards rd hues Auto Constantly adjusts color balance to maintain accurat colors BAN Camara wl oniy operate in black and white mode By Tima Colors ajusted at speci imas 3 insert the USB divo into a po
11. ater you completa ha setup of your system to ensure tha seourly fof your system Record your changes and keep that Information stored securely as tho system wil prevent access I the Incorrect login information is attempted roo times within a 30 minute period I you find yoursel locked fut of the NVR because of this wal 30 minutes reboot the NVR and attempt to log into it again SHORTCUT MENU In Live View made right cicking anywhere on the screen wil bring up the pop up Shortcut Menu Shortout Menu This menu alows you to quic change your viewing modo as wall moving directly to a selection of merus including the Main Menu View This allows you to view a group of cameras on screen at the same time The number of camaras avaiable wil dopend on how many cameras your NVR wil support To arrows to the Hight ofthe vow options wil alow you to select specie cameras PTZ Pan Tilt Zoom Tris v l taka you rectly to tho PTZ Control Window The controls V l ariy work with PTZ cameras Auto Focus This option wil only work wih cameras equipped with auto focus This feature is mot avaiable cn al modas Color Settings You can aust tha camera s brightness color balance contrast and other aspects to best sut ts operating envicement Thasa changes can be made using the siders or by selecting pregeneraled color moda Search This opens tno Search and Playback View 25 iew 36 Window os Section 3 1 D Override This a
12. click Start CAUTION Do not tum off your NVR or remove the USB dive during the Upgrade process Interrupting the process can make your NVR unusabll INFORMATION CHAPTER S Get inferration on the status and heath of your hard cvs and network connection as tha data load on your system The Information section gives you easy access to information about your NVR s status These windows are read only as changes are made in the Settings section Subjects in this chapter Hard drive status 69 Blocking online users 72 Checking network connections 72 Activity log 74 HARD DISK DRIVE This window shows al of the drives installed in your NVA along wath tha dev status ReadMe or Read On the size of the driva and how much feo is avalable It also shows whether the dive i operating normaly SMART Info Cleking on the hard disk icon to the tar right of a e s name in the SMART column wil show mora deta information about that drive SMART stands for Sal Monitoring Analyals and Reporting Technology The data shown here can help you anticipate a ve talur or identily tha cause of one Today s hard drives aro much mora relabl than thosa in the past Q Soo usos AN rated hard cries that can meet the demands of constant Vdeo recording and payback This window shows the date and tima af the frt and last recordings on a hard driva 1080p cameras wil create higher data load than 720p cameras
13. to the room where Lis located Itis also used when there are multiple users with diferent loves of access and conto Once logged out a usar wll ned log back in as normal RESTART Your NVR is essentially highly specaized computer Like any other computer ts perfomance may from being rebooted on occasion I you have not the Startup Wizard it wl launch when the NVR restarts but if you aro not having network problems you can exit the Wizard without having to go trough it again SETTINGS CHAPTER A Use the Camera menu to add cameras adust thar video settings set recording schedules and control oom PTZ cameras These optons ar found in submenus and tabs Most users will make occasional changes to their oss FUP nt system using the Settings area of the menu as they REMOTE become more familiar with their system and how to ace ware optimize it to best suit their needs caw SET Subjects in this chapter Adding remote cameras 40 Configuring camera video 44 Setting up a recording schedule 46 Setting up a PTZ camera 48 Setting up motion detection 49 Other alarms 51 Other network connection options 54 Setting up email notifications 56 Manag har oe m ai di veneta tah ate gan 4 E 4 oT Creating and managing user accounts 63 Removable io it and clicking on the Delete button below So e L POE ports or over a netwerinteme
14. 68 in size you should uso a FATS2 format uty such as those avalablo through CNET com On a Macintosh computer you W need to reformat the USB flash drive using the Disk Uy app located in the folder within the Applications folder Connect your drive to a USB port on the Mac and tt should appear in the list on the left of the window Select your drive rom tha tst making sure that t is highlighted befara proceeding In OSX 10 6 you can set the format to MS DOS TTT IFAT in the Erase tab n OSX 10 7 you wil use the Partition tab Cok the Apply or Erase button depending on your system to reformat the USB drive IMPORTANTI Fforvoltig a drive wil erase ALL data onthe diva 3 4 SHUTDOWN The NVR should never be shut off by unplugging Lor by using the power switch without frst using the Shutdown function This function lows you to shut down the NVR salt by letting the system finish writing fies parking the hard drive and other actions to preserve to electronics Once the process has finished generaly a minute or the recorder wl inform you that it can be sally unplugged or ho power switch can be tumed PICTURE 3 21 Loa our Normal your system wil log usar out after a period of inactivity This period can be ot in the General section ofthe System settings window The Logout function alos you to secure the NVR betore then it for example you wil bo away rom your system and others have access
15. QC SERIES ee 3 NURS Gsee Thank You for Choosing a Q See Product Al o cur products aro backed by a conditional sov waranty covering al hardware for 24 months from tha dato purchase Addlonah our products also come with a fe exchange that covers al manufacturing defects for one month tom the date of purchase Permanent upgrading service is provided forthe sofware and ls available at ww C See com Ba certain to make the most o your warranty by completing the registration fom anine In addition to warranty and technical support benets you l receive notations of product updates along with free ownodablo femwara updates for your NVR Registar today at www Q Sae com Please see the back of tris manual tor excisions 6 2010 2014 0 800 Reproduction n whole or part without wien permission is prohibited AI rk reserved This TNs nara and Software and rardvare ein n fcis cr nS may roi boo or reduced any achin eodate form when pror itn approval Trademark Al rond names and products ars adem or registered radar ol har respec Q Seo is a ragistered trademark of DPS Ine Disclaimer inoran in document is subject 1o chango vitat reo Tho monacus no representations or warranties either express or implied of any kind with respect to Manufacturer shall not be table for any damages whatsoever from misuse of this product Tris manual is written for the Q800 Series of Net
16. VR alarm inputfALARM Use ho same ground with that of combo NVA I you use exter power to tha alarm dico Alarm input public end should jump out with device power end Alarm Device Connection Terminal eno com vc 9 Alarm Device Connection Terminal EEE CEJ ru PICTURE 6 2 78 ALARM OUTPUT Tho alam output port shouid not bo rectly connected to higher power load greater than 1A to avoid high curent which may damage the relay Uso the co cortactor to ostablsh the connection between the alarm output port and the kad 2 way relay alarm output NO contact Provides external power to extemal alarm duco To avoid ovaoading please read th folowing relay parameters shoot RSA AVB cabl is or tha AB cable of ha PTZ camara Relay Specification Modat CHE Material ofthe contact Siver Fating Resistance Load ated swich capacty SOVDG 125VAG TA Maximum switch power 305A 160 Maximum switch voltage 220VDG Maximum switch currency Between contacts with same polarty 1000 1minute Between contacts wih diferent 1000VAC Between contacts and winding TOOOVAG Surge votage Between contacts with same polrty 15007 10616044 Length at opentime ame max Length of cose tme ame max Longedy Me
17. Y SETTINGS This window lets you contol your on soreen display eae General Resolution Adjust the screen rasan to match your monitor s capable Transparency You can make your on screen menus more transparent to et you see mora of the ideo maga behind tham Timo Display Channel Display You can tum off these on scroon displays f desired Image Enhance Enabling hs feature will alow the NVA to adjust the on screen video image for clarity and color balance I wil not fict the recorded video Tour The NVR can cycle through individual or groups of channels Motion Tour Alarm Tour Type When a motion event ar other alarm occus ho monitor can start a tour Enable Tour When enabled ckckng the Tour A button in the Navigation Bar wil start the tour Interval The ime each channel w l be on screen Window Split Display a singe channel or more ick the Add button to elect channels for a spltscroon group Groups wil appear in order you can m arange ho order with the Move Up Down buttons cupe with a check mark wil ACCOUNT SETTINGS This is the account management window where you can add and remove users as well as change usar and pormissions There aro two user accounts which cannot be deleted Admin and User You should change their passwords rom their datas Admin admin User 6 Adding New User Thara are two types of accounts Admin and Usar Admin accounts can control 15 fun
18. ality Alarm Out ICP P Block Allow Ports PPPOE Dons Dap POE Switch HDD Manage General Display Default Account Upgrade Auto Maintain Import Export 19 2 6 IP CAMERAS What makes Internet Protocol P or Network cameras diforant is that they each havea to computer processor inside hom that alows them to tak fo the NVR aver a network including the Intenet There are these ways you can connect your cameras to your NVR 1 Directly through the PoE Ports 2 Through your local network 3 Ramotaly over the Intenet USING THE POE PORTS This is tho simplest method Theas ports provide power lo the camera tile cen their chao sanal Connect the camera and NVR using tho AS ara cable Block The PoE port can power a camara up 1o 200 foot away V The camera s video wll appear after a tow seconds Cameras wil be assigned to a channel based on ho order they were connected PICTURE 2 5 ON YOUR LOCAL NETWORK Instead of running the cable doct between your camera and NVR you can connect tno camera to the same network used by your NVR Tho camera wil roquro ts own power supply called a POE Injector or a power supply at he camera s locaton Both the camera must be on the same network fe connected to the same router The cameras video wil bo reosived by the NVR through the laters network connection s You wil need to have the NVR search forthe camara on the network see
19. chanical 50x100 times 844 200x108 times 0542 Temperatura ATC ITC ADF to 88 F HARD DF 1 Your NVR uses one or more standard computer A rated SATA Serial Advanced Technology Attachment ard disk driva and wil support up to a 4TB terabytes driva These dives are the curent industry standard and may ba purchased wherever computer parts ae soid tis strongly advised against opening tha case when atmospheric conditions present tha risk of static discharge which can damage electronic components Tho NVR MUST bo unplugged fom ll power sources as wel as from the cameras balore opening the case Failure to do so contest damage to the NVR injury or death Whether instaling the driva for the frst time or removing the ot one to install new ona the steps aro largely the same 1 Disconnect the NVR from the power source as wol as any other connections STEP 2 Loosen the cover soraws on the STEP 3 Insert four screws into the roar and sido panos mounting holes on the hard dive DO NOT tuy tighten but give tree ets oach STEP 4 Line up hard divo mounting STEP 5 Caraluly tum NVR over taking scrows with mounting holes at the Cara not to alow the tive to sida bottom of the NVR and slide the hard dive to move the screws to the narrow part of tho holes STEP 6 Toten he mounting sows em STEP 7 Fip tho NVA right side up and connect the data and power cabl
20. chever les you choose or select them al by selecting ho box at the top of the ist lt you need to clear space on your ateral dive you can use the Erase button This wil deleta ALL fios on that device 34 Once you have selected the fies preas Start to begin tho download A progress bar wil be splayed showing estimated time remaining During the dounload the Start button v change o Stop You can stop the process at any time by pressing tho button again You can right click out of tho menu once tho fle transfer has begun to go on to othar canceling the download PICTURE 3 19 Ho tles wil be saved with the folowing naming format SN_CH channel number TYPE TIMEQYor Month Dato Hour Minuta Second Therefore a fio shown on the DVR as being a regular racord being recorded on 01 04 11 starting at 2 00 00 would have a fle name of 1 01 O10411020000 dav Tho Year Dato Month format is the same as you have set in the General interfaco Tho DAT fies can be played back or converted to AVI format using tno software included on the CD accompanying this NVR FORMATTING A USB DRIVE IN 2 To format a USB fash divo with FATS2 plug it into a PC runing Windows XP or later Go to My Computer to cato tno drive s icon Right cick on it and select Format in tha st of avalabe options Select FAT22 and check the box marked Quick Format before dicking Start For USB drives over 32
21. covers how to connect alarms to your NVR iyor NVA features connections for external alarms both input and output then can local users or send notifcation to monitoring service whan an event is dotoctod AL the same tie ho system can accept signats fcm motion detectors smake detectors or other alarms and begh recording based on that input and your settings You wil to have the manual tor your alarms handy to ensure tho proper settings within the NVR ALARM IN ALARM INPUT When attaching alarms the folowing criteria must be mat 1 The alarm input must bo grounded 2 A grounding signals required for the alarm Inout 3 When connecting the NVA to another device including another NV trough the alam input a relay should be used to separate them Parameter Grounding Alarm Ground Ine 1 2 8 becomes vaid in low voltage NOC Two NO activation outputs 2No0C GRLI Controls the power output You need to close the device power to canol tho alarm Tho accompanying dacram Pleture 2 along wih your alarms manual should be t ensure propor connection Normal open cosa Paral connect COM end and GND end of ho alam detector Provide power to the alarm detector Paral connect tha Ground of he combo NVR and tha ground of tha alarm detector Connect the NC port ol the alarm sensor to the combo N
22. ct or injury to yoursel or to others read and understand the following safety precautions in har entirety before instaling or using this equipment Keep these saoly Instructions whero al those who uso the product wil read them Chock tho unit and any accessories included in the package immediate after opening N items aro missing or damaged repackage and return to the point of purchase Uso tho proper power source Oniy use the power adapter supplied with your system Do not uso this product with a power source that apples more than the specie votage 100 240V AC Never insert anything metalic into the NVR Inserting anything into the NVR or ts casa can bo a source of dangerous electric shock Do not operate in dusty areas Avoid placing the NVR in places that aro dusty Do not expose thie product to rain or use near water If this product accidently gets wat unplug It and contact Q Ses immediately Koop product surfaces clean and diy To clean tha outside case af the NVR gety wipe using a lightly dampened cioth foniy use watar do not use solvents Do not operate this NVR without the cover seourely in place Do not attempt to do any repairs to the NVR yoursel I there are unusual sounds or amels coming from the NVR unplug It immediately and contact Q See technical support Under no circumstances should the cover be removed while the devica is connected to a power source You should oniy the cover to instal r
23. ction Activated Recording Advanced motion detection settings ensure hat false alarms aro minimized Tho easy to use motion detect sot up screen allows you to mask out cortan areas which experiance heavy movement in order to avoid false alarms and avoid unnecessary record triggering Multiple Backup Options A bult in USB port gives you the option backing up and transferring your deo footage Using lash clive or extemal USB hard drive Fis can also be accessed from your NVR system to a remote computer location by logging on remotely Easily Connect to a VGA or HD Display Thi system comes with VGA and video output to alow you to connect toa computer monitor or HO display for eng purposes Some models also include a eoo port to allow ho use of an analog television as a video display Individually Configurable User Controls Creato up to 20 indvidual user accounts ging specie users access to ony certain functions cameras and ete 24 7 Scheduled Recording Choose which days of the week and hours ol the day you want to set your NVA to record ar rat record Storage Function Encrypted fla format to ensure data security and avoid vicious data modification Multiple Playback Options and Advanced Search Functions Supports realtime recording on each channel independent Search through recorded fios while you are playing We footage monitoring trough a remote location using a supported temet browsing application and backing u
24. ctions while User accounts can acones up to 1 Clk on the Add User button to open tho Add User window 2 Enter the usar nama and password Add a momo with dota f desired Reusable More than one user can log in using this account 3 Select tho type of account Admin or Uca 4 Authorize th user for spect functions incuding what channels thy can play back and ick Save before Dolto a usar by clicking on tho rod X an account by clicking on the penc Modity Group Adjusts authorty for all users in ro Admin or User group u E IMPORT AND EXPORT Sust ike your computer the NVA can from being restarted This alows it to clear the memory and Ifyou using moro tan one QC NVA you copy tho settings from ono machine to the other othar temporary fles that may slow t down Nono of your settings wl o deleted weke DEFAULT ON PICTURE 4 48 PICTURE 4 49 2 When you insert a USB divo into tho front port ofthe NVR you wil be prosontod with a window with the frequency day or week hat you want ha system to reboot sional Saloct the tirma you want tho raboot to occur Once a USB drive is connected the Device Name Total and Frae Space windows wil f with Tho reboot procoss wil take a few minutos Information about that drive The fle window operates ike that on a Windows PC Auto Delete Ol
25. d Files Now Folder Create a folder for your settings to be saved Tis v l delate old recordings that have not bean locked to clear room on tho hard driva Format This wil eraso al fles on this USB drive Leirg the pull down you can select that fles older than the number of days up to alder han Import Navigate to where settings fle is saved on the vo and than olek Import 31 days wil o deleted Export Navigate to whore you want to save tho settings and then cick Export DEFAULT Raxtorosomo or al of your system s factory settings IMPORTANT Restoring the UPGRADE Sea is committed to improving our products f you have registered your system with D Soo you Wi receive notification of any product improvements This includes fimmwaro updates that can be downloaded rom Q Soe con support to your computer and then transferred to your system either Via a USB disk or through the Smart PSS program running on your compute Sae Section 3 3 of the Remote Monitoring Guide Upgrading your femwaro should only be dona 10 fx a speci problem or adding a desimd feature tis recommended that you uso a USB dive wth oniy the fimwaro upgrade fle on it When you insert a USB divo into the front port cf the NVR you wil be presented with a window showing options Clicking on System Upgrade Wil take you to the Upgrade window Ciok Upgrade to open tho st Navigate to the flo location select it and
26. d points within a video to create a shorter video Timeindealor Shows the start and end points of the video 32 Fle Search ick to start the search ence you ve chosen the date and channel to search 13 Bacup Save the doo dip to a removable USB fash driva or extemal USB hard drive 14 Status indicator indicates video playback status playing paused ec 15 Syme When unchecked allows simultaneous playback of diferant channels staring at diront points in time 18 Record Modes Aloms selection of which type of video recordings to search 17 Vidoo indicator Shows tho time periodi that video was recorded along with the recording and Progress Bar modo of that video Ta Time Scale These adjust the soale of ta Video Indicator and Progress Bar 7 rom 24 hours down 30 minutes 27 SEARCH Select recorded Videos to play back back up or lock for lator using the Search function You can reach ho Saarch and Playback window can be reached through ether tho Navigation Bar ef or Shortcut Menu inh PICTURE 3 2 STEP 1 The calendar in the upper ight of the Video Search window wil show dates containing recorded vdeo in blue 17 18 19 25 26 PICTURE 34 STEP 2 Color coded blocks indicating recorded deo wil appear in the Video Indicator and Progress bar STEP 3 Cick on a recording block to begin playing bac
27. e Opens the Remote Camera window allowing you to replace the curent camera vith another camara that is not curently being used 17 Your NVR wal normaly ive video from your cameras in the Live Viewing mode It is configured to record video oniy when t detects movement and or mast peopl tris ts sufficient But everyone s ead aro diferant so we ve organized tha on screen menu ina way lo make t eas for you to do what you want quicky and Fight clicking with tho mous wit bring up the Shortout Menu which ots you access tho Main Menu P M Menu tams aro divided by catagory Youll use tho items in the Functions section most often ems in the Settings arsa wil alow you to set up your system exact how you want Ito operate and tho Info section lets you monitor You can switch between tms in the same category Le swilching to Event from Camera from within the window without having to go back to the Main menu Tho Menu Tee at right Is your roadmap to your system Not all models have certain features such as alarme n such cases the option for that feature won t appear in the monu 18 czmi Z Zz SETTINGS Event Network Log Camera Event Network Storage System HDD Record BPS Version Online Users Load Test Remote Image Camera Settings Camera Name Recording Schedule Recording Status PTZ Detections Alarm Abnorm
28. e USB back up port on tha tront of the NVR Itis not possible to save the edited to the NVA hard drive PICTURE 3 13 32 SAVING A FILE This process lets you back up the fles you ve selected If you want to back up a kt of fles please see the next section Once you have backed up these fies to an extemal USB device thoy can be played back on a computer You must have a USB device connected to tha USB port on the font af the NVR before procooding STEP 4 In your le let to the right of the playback scroon check the box next to the lo you wish to save STEP 2 Cick onthe Backup button item b in Picture 3 13 and the Backup window wil open 02 24 05 M STEP Your device wil be listed at the top of the window showing how much space is avaiable Below it the lst of fiefs you wish to back up wil be displayad along wath type start and end tines and size At tho bottom of ho window the space required 1o save the fiefs wll be displayed You may unchock any fios you do not wish to back up at this mo Tho Remove button wil remove al the fes fom your let STEP 4 Choose the video format you want o save your fies in ASF or DAT Fles saved as ASF can bo played in most video playback programs STEP 5 Press Start to back up your selected fle Fightcicking the mouse wil ext thie window without saving ha fies Fioht lckng with the mouse wil exit the playback window NOTE I tho video fes are In DAT format
29. e entarad using the L symbol and characters aro dolotod with the kay Cicking Enter or clicking outside ol the kayboard wil close i 12 2 3 REMOTE CONTROL The buttons on the Remote Cott operta nthe sre manner as on a conventional video player remote Some butions have functons depending on which menu is bohg accessed Tun en or sut doan ha NVR beore taring t ofl wih the por tha NR to ask you to enter he Devon Number found n ro General Stings ru baing boo acces he pin sun Mp tast ward spes n Payback nods Zom ln ten PTZ moda Toes to nert deo Adjust kous ween P12 mode aio ow aback peed ard rasuras normal aback Zoom out when in PTZ 6 PayPase Wilopen mode Bags aback ol selected o or pass cent vio Adit st e n PTZ made Gee to petous ion Parodi Adit kous ween PTZ mode Pee carer vdeo or uma rama ata datis tid n PTZ mede ett ten Ode tro avi rli screen slay tw eect modo and dama Nagata trough man Kays Cycle throug chain srg cr Baren Venhonods Corta Payback roges barin Playback Cont PTZ mer and sch menus n PTZ Opens volana contol PTZ ore mers Uso wih etal as to setup Moton Delon sein siriar arro phone keypad enter passant Push nun to sekc ct dme tor ening DIET 18
30. ecoming degraded 4 Combo NVR color or brightness setup is not correct 8 Cannot search local records Possible Causes HOD ribbon is damaged b HOD has fa o Tha recorded fe has been overwritten Record function has bean disabled 7 Video is distorted when searching local records Possible Causes Video qualty setting is too ow b Program read error it data is oo smal Thera ls mosaic in tho fl Please restart the NVR fo solvo this problem Hard drive data cable error Hard drive maltuncton 8 NVA hardware malfunction 8 There is no audio when monitoring Pasible Causes Channel with audio is not tul sorsan make the channel you want 1o hear audio on full b Aug cable is damaged 5 Combo NVR hardware mallunction 8 Thera is audio when monitoring but thoro is no audio when system plays back Possible Causes a Setup isnot correct Please enable audio function b Corresponding channel has no audio input 30 Timo display is not correct Possible Causes Setup ie not correct b Battery contact is not good or voltage is too ow Replace battery Crystal is broken 11 Motion detection function does not work Possible Causos Period setup is not corect b Maton detection zone setup correct lt Sensitivity is too kow 32 Cannot login liont ond or web Possible Causes a For Windows 98 or Windows ME user please update your stem to Windows XP or b Active con
31. eo foods this is not desired retum to tha Remote Camara window Picture 2 9 and delete the camera by clicking on tha rod X next to its namo in tho wer parton of tho window and adding tho intended camera Cameras over the Internet You wil need to use the IP Tool or Smart PSS sofware included on the Manuals and Software cb Folow instructions in tha IP Camera Manual also on tha to gt the IP address of the camera Once you have tho IP adirees use tho Manual Add button in the Remote Camera window to haue the NVR soarch for tha camera and add it to the ist Ciok Save before 2 2 7 IP PAN TILT ZOOM CAMERAS EXPANDED CONTROLS IP Pan Tt Zoom PTZ cameras share the same plug and play ease as other IP cameras but because Coking on tha arrow at tho far right of the PTZ Control window reveals the expanded controls arsa cf thelr oxira capabiltios thay requira additonal setup in order 1o perform Those sotings ara found in which lets you command the camera to run a pre programmed function the same window used to contol the direction of the PTZ camera The PTZ Control window can be reached through ether the Navigation Bar ef or Shortcut Menu ih PICTURE 2 11 Opens the camera s Menu internal on screen menu f available Preset Moves camera to pre set Tour Camera wil move to a Point point sequence of pre set points aux Controls additional features BASIC CONTROLS auch as lamp or wip
32. epaca the hard disk dvo See Chapter 9 or replace the standard hum col battery on the motherboard These are the only user serviceable parts You may need to replace the battery the internal clock resets isl ater a power outage l Handle tho NVR careful I you accidentaly drap your NVR on ary hard surface causa a mall neton Ifthe NVR doesnt work properly dus to physical damage contact authorized dealer dor repair or exchange Mako sure thera ie proper air circulation around the urit This NVR system uses a hard dev for ideo storage which generates heat curing operation Do not lock air holes located on the bottom top ides and back of the NVR as thay are designed to the system cool while running Installar Placa this product in an area where hero is ample air creation Provide proper ventiaton This NVA has a built in fan that propery ventlates the system Do not cover or impede this fan Your NVR Network Video Recorder contains professiona grado features and that allows the do t yoursatrto easly setup and maintain a ralabie and secure security system lor home and oon I utiss a dual core CPU rumning an embedded Linux operating system to maintain stable operation and a popular H 264 compression aloorthm to produce high quality ow bitstream footage that is easy to manage and eficient to transer over the internet t can usa various functions such as record playback and monitoring at
33. ers Tho PTZ camera is manually controlled using the mouse nthe PTZ Control window Clekng and holding an arrow in tho Directional Controls wil move the camera in that deectin untl ho mouse is released or the physical imis of tho camera is reached such as elevator Gamera wil record your movements and then follow that path Tha camera wil move Auto horizontally between two points PICTURE 2 13 An aerate way of directing the camera is wit the mouse Rel cameras orly 1 Click the Mouse icon to tho immediata right of the Directional Controls 2 Tho PTZ Control window wil disappear 3 Clk and drag to point the camara where desired 4 Right cicking wi retum you to the PTZ Control window Auto Camera wil automaticaly Pan oontinun tn uie dei Fip Flips video image Setup and save Preset Points Tours Patterns and borders for Auto Scan Stop Stops the camera s current Reset action i On cameras that support these features tho zoom focus and is ight level can also bo adusted using the and buttons RUNNING PTZ FUNCTIONS Enter tho number of th action our pattern et that you want the camera to run and then cick the button for that action The camera wil flow hat command unt stopped using tha Stop Reset button or by a user taking direct contro PROGRAMMING PTZ FUNCTIONS Gick the Config button to open up the Configuratio
34. es o the hard drive STEP 9 Secure the screws in tha ear and side panels 81 A 3 TROUBLESHOOTING 1 The NVR does not boot up properly Possible Causas Input power is not corect check power supply b Power switch button is damaged Updated firmware using wrong fe d Hard dro malfunction or something wrong with hard drive cabo 8 Front panel error Main board is damaged 2 NVR often automatically shuts down or stops running Possible Causes Input voltage is not stable or itis too lo b Hard drive malfunction or something is wrong with tho cable Device ia not getting enough power Front video signals nat stable 8 Working environment is too hot or too much dust 1 System board malfunction 2 System cannot detect hard drive Possible Causes No hard b Hard driva is damaged c Hard drive cable connection is loose 4 Main board SATA portis damaged 4 There is no video output to ono or more channels Possible Causes a Updated firmware using wrong fle b Brightness ls O Please stor factory defaut setup Thera is no video input signal or R is too weak 9 Check privacy mask setup 8 Combo NVA hardware mallunctions 5 Realtime video color is distorted Poesie a When using BNC output NTSC and PAL setup it nat The real time vido becomes black and white b NVR and monitor resolution settings are not Video cable is too long signal is b
35. f esa areas by deselecting the PICTURE 4 13 Snapshot Tab Snapshots are stil images captured ether by Clicking on the Snapshot button in the Shortcut Video Controls at the top of each screen or When triggered by an event or schedule Manual Snap You may taka 1 5 snapshots ach time tho Snapshot button is pressed The lower partion af this manu is for snapshots taken on a schedule or when triggered Channel This is the channel taking the shots Modo Timing Snapshots wil oniy be taken during the tinas set up in Record Schedule gt Snapshot Trigger Snapshots wil oniy be takan when by an alarm or when moton is detected Image Size Up to the maximum rasoluton of tha Quality From 1 to 5 with 5 being the best Frequency Tha number of snapshots yp to 6 taken each tne PICTURE 4 16 Snapshots can bo searched fr in the Video Search window PICTURE 4 16 CAMERA NAME Naming your camaras to something mara descriptive may help you or other users quicky identity tho area in view PICTURE 4 15 RECORD SCHEDULE Your NVR comes from the factory set up to record whenever motion is detected If you need to modiy this schedule this is where to Ex oo PICTURE 4 16 H ee foe rrna Molen NVR wil record when motion Datecton is detected Neco when alan topes Motion Alarm or motion will cause eve wit record constantly NVR wth alarm inputs a
36. identtlable mama lor the alarm Network Alarm Ifyou are remotely monitoring your NVR from a mobile device or computer you can send an alam to the system to alert someone tigger recording cr even scar of an intruder 52 PICTURE 4 24 ALARM IN UV IUD noe 4 W4 A 8 1294456784 PICTURE 4 25 PICTURE 4 26 ABNORMALITY Ifthe NVR experiences an eror with ts hard disk deve HOD orit network connection alert you to the problem it can be quicky ba Hard Drive Hard drive tara or removal disk errors tul drive can al rigger a customizable set of alam Obviously recording to the dive not one cf the actions that can be parormed omen yum vemos PICTURE 4 27 Network Loss of network connection and local network IP and MAC addresses wil Prevent remote monitoring An P address conf typlcaly happens whan the address is manually entered rather than automaticaly assigned by th router 4 3 NETWORK Tho network settings contol how the NUR communicates with your local network the intanet and ho IP cameras For most users folowing ho instructions in tho Setup Wizard estabish a rolablo connection for remotely monitoring your system The Remote Monitoring Setup poster provides Instructions for more comple network connections This section wil cover tho most important settings found inthis window Ful n depth instruct
37. ions on connecting your system and troubleshooting most connect issues can be found in the Remote Monitoring Guide found on the same CD as this manual PICTURE 4 29 Most of the settings found in this window wil have been made automaticaly as the NVA connects to the network It you are not having lssues connecting to your NVR remotely or connecting to your cameras you should not make any changes in this window as It could cause loss of connection Transmission Control Protocol ie one of the cor rtemet Protocols that determines how devices communicate with each other This window displays your NVR IP address and other information which wil be needed when remotely logging into the NVA using the QC View mobile the Smart PSS software or web app Use the IP Address when logging into your NVR over the Interet or away rom your local network Use the WAN IP Address when logging into your NVR on the same network The DHCP box should remain checked unless you aro setting up a static IP aderess This is covered on the Remote Monitoring Setup poster PORTS Parts aro the doorways through which data travels to and ram the NVR Max Connection Your NVR wil support up to 20 remote connector You can reduce this number if dated TOP Port HTTP Port I you ara experiencing problems with connecting your NVR to the Internat is because there are other devices on your network that use one of these
38. ivided into two parta The upper portion is or fine tuning the motion senalivty of cach camera whie the lower segment controis how the NVR wil respond when detects motion on that channel Channel Each chanel la Enable Ths tuns moton detection on or ol Tm Region You can tum of moton detection in areas o a doo sich as 1e area E eng a busy Motion Detection Regions 1 Gick the Setup button 2 The camera s View v ll appear on screen wih a grid overlay Areas that ara sensitive to maton detection wil have a red hue ick or lekcand crag on an area to make it clear detection of 4 Gicking on the area again wil restore motion detection sancli 5 Right click to exit the window Sensitivity The sonstivly of this camera can be adjusted from 1 8 with 8 being Most Sensitiva 49 Tho lower portion of the Motion Events lets you control how the NVR v ll react whan it detects motion Tigger Period Just as you ve configured the NVR to record on a schedule you set the alert otfcatons to occur at certain times EXAMPLE Turning off motion alerts during business hours when employees aro in tha bulding Hold Time This is the tina in seconds that the NVR wil wait after detecting mation before saving tho lo It detects motion during that imo wil reat as part of ho samo event The maximum delay is 30 minutes
39. ivx Codec in fle player 38 Forgot local menu operation password or network password a Contact Q Soo tach support and we can generate a new password for the urit A 4 Q SEE PRODUCT WARRANTY 0 5 is proud to back all of our products with a conditional service warranty covering all hardware for 24 months trom the dto of purchase Additional our products also como with atro exchange poly that covers all manufacturing defects for one month from the data of purchase Permanent upgrading service is provided for tho software Liability Exclusions Any product maltunton or abnormalities in operation or damage caused by the folowing reasons are not within the ree service scope of our company 3 Equipment damage caused by improper operation 2 Improper equipment operation environment and conditions 60 improper power arame environmental temperatures humidity inning and sudden surges of 3 Damage caused by acts of nature ag earthquake fra ete 4 Equipment damage caused by the maintenance of personne not authorized by Q See 5 Product sold over 12 months ago n order to ful tha terms of your warranty you must complete the registration process after purchasing our product To do this simply fll out tho User s information Card on our wabsto A 5 TECHNICAL SUPPORT 4 Most problems can be solved online via cur 24 7 knowledge base at ww Q Seo com Support Livo chat is avaiable at the samo address fom M
40. k connection and alarms wit red icons when situation arises 16 SHORTCUT VIDEO CONTROLS Moving the mouse tothe upper center of a channel wth a o feed wil ovoal the Shortcut Video Controls These alow you to perforin quick playback and backup functions digitaly zoom in and add another camera cQ ry 5 PICTURE 2 8 1 Realtine Playback 3 Quick Backup 5 Two Way Tak 2 Dial Zoom 4 Snapshot Add Remote Device Realtime Playback Tho window wil play back the most sopment of video recorded by that camera Tho length of this video can be set in the System gt General menu Soe Section 4 5 Digital Zoom Cick to activate and thon clck and crag to select area of interest in tha video to nlage I Right click to retum to normal view Quick Backup Saves fuo seconds of vido It can be Ive or Playback video The fla wi be savod in DAV format which wil require the playback software included on your CD Snapshot Captures stil mage ofthe on screen video The number of imagas and the delay between cach ono can be set in tho Camera gt Camera Settings gt Snapshot menu See Section 4 1 Two Way Talk If you have a speaker and microphone located with the camera and a microphone located at tha NVR clicking on this con wil alow you to taik to anyone near tha camara You wil have to tha icon in order to haar response Add Remote Devic
41. k rom tht time or you can olek on the Start button to commana playback from the frst video recorded that day STEP 4 needed you turther refine the seach to specific channels by choosing a single or mutilechannel display format and hon selecting the desired channel to view simultaneously using the pul down menu You can also check or uncheck tha colored boxes below the Video Indicator and Progress bar to choose which types of record Motion Detection Alarm etc you re intrested 5 Once you have retned your search cick on the Search Picture 3 6 button to retest your rosuts PICTURE 3 7 STEP 6 The NVA wil produce a st of recorded events Tho lt wil show start time and type of recording M Motion A Aam R Regular A bok at tho bottom ofthe lst wil show the start time end time and size of a selected vdeo STEP 7 Double click on fie to bogin playback You can double ck on another in tha tst to switch to that video Cik the 4 button on the right of Picture 2 9 to begin a now search Locking Files Important video fies can be locked or protected against being overwritten on the hard drive as t Als up Select the flo fom the search let 2 Click tho Lock button o th et o Picture Cick the Lock Search button cente of Pietura 3 0 to search for locked flas IMPORTANT Critical video fles should always be backed up and stored in a safe loca
42. llows you to quickly change the Remote Device mcordng satia o your camaras Main Menu Tour This wil cause Live View to cyci through your channels Th can be set up in Displays S00 Section 4 5 Remote Device This opens the Remote Devon window which allows you to access IP cameras wich aro located on diront network fom your NVR See Section 4 1 Main Menu This opers the Main Menu PICTURE 2 6 15 STATUS ICONS There are four icons that wil appear on the et side of each channel s view Thay provide a quick look at that cameras tatus ee Pr NAVIGATION BAR When this is enabled in tho General Settings monu let cicking on the Live display wil open the Navigation Bar allowing you shortcut access to select menus and function aiso serves as an easy to Vew status bar showing the current situation with alerts network and drives m 42153141546 PICTURE 2 7 3 Main Meru Aet Statue 2 MamizeMiimize Tool Bar 10 Channel into 3 Shows Curent Channel 11 Opens Remote Device Window 4 Scroon Viewing Modo 32 Opens Network Window 5 Tou Conta 38 Manage Hard Drives 5 Opens PTZ Controis 14 Manage USB Drives 7 Opens imago Controls 36 Startup Wizard 8 Opens Search 36 Tour The icons on the navigation bar wil also alert you to issues wih the status of your drive networ
43. mp Alarm NVR to record Setting a Recording Schedule There aro two ways to set up your schedule ther shodulng blocks of ime using the tinal or by Setting precise start and stop times in the Period window Pre Record Tho NVR can record the scene up to 30 seconds before motion is detected Redundancy f you have multiple hard drives you can save the recording second hard dive Mult Day Schedule Cic on the boxes to the let of tho day names to Ink them and sot tho samo schedule for all of thase days Linked days wil bo indicated by a chain icon Motion Alarm Motion amp Alarm you schedule MD Alarm any previous overlapping schedules of ther Motion Detection cr Alarm wil be erased as Motion amp Alarm covers those functions Method 1 Schedule Timeline 1 Select the desired channel 2 Click the colored box above the tains to choose which mode youl be eding 3 Click and drag the mous in the time periods that you want the recording to continue 4 poat for other cameras recording modes or days as desired Method 2 Precision Scheduling 1 Select the desired channel 2 Click the gear ico to the right of one of he days to open tho Period window 3 Sel the start and end times for ona or more recording perd 4 Select tha recording mode for each period 5 elect the other day you want his schedule tonn 6 Clck Save to at PICTURE 4 17 Sotings made in one method wil afect the othar method
44. n window Preset Point Enter a number or this point 1 8 2 Mave the camera to the desired point using the Directional Controls 3 Ciok Set 4 Rapoat for addtional points 5 Right click to ext this window back to the PTZ Control window Tour This ls also known as a Patra 1 Enter the number 1 8 for this Tour Paro 2 Select tho frst Preset Paint by entering ts umber 3 Click Add Preset 4 Enter additonal points up to 16 the samo way Right click to eel this window back to the PTZ PICTURE 2 16 Control window Pattern Tho camera wil record a pattern you create using the Directional Controls in real time and wil repeat t exactly when you run tho patam 4 Enter the number 1 5 for this Pattern 2 Move your camera to where you want to start tha pattern Clck Start to bagi the rocording The camera l racord each stop the time spent at each point the zoom focus and ater settings 4 Clk End when you have fished sting your pattern PICTURE 2 17 Border Auto Scan Uso this to sat tho latt and right and points for the camera to shift between during its Auto Scan Tho o points can be at ferent elevatione but he camara wil ony rotate in a straight Ine betwoon those two points It you tho camara to mows to ar stap at a third point you should set up a Tour above Thera can bo oriy one Auto Scan path 7 Move your camera to othor tho lett or ight point Pan 2 Click Lef
45. next page PICTURE 2 6 OVER THE INTERNET This alows you to connect to camoras In a completa diront locaton You wil noad to use the IP Tool or Smart PSS sofware included on tne Manuals and Folow rth Camera Manat ferc m GD 1o gat to P aun era Caere 5 One you havo to ates of he camera aj V rua roc be Cane wo L 44 PICTURE 2 7 20 ADDING AND REMOVING CAMERAS IN YOUR DISPLAY While cameras connected to the NVR through the PoE are automaticaly added to the recordar display your system wil need to be drocted to cameras connected to the network or Internet Cameras on Local Network Your local network are the devices connected to the sama router as your NVR Move your mouse to the center of any channel that is not showing video Tho Add Camera icon Picture 2 8 wit appear ick on tha icon to open the Remote Camera Window Picture 2 9 Tho upper window wil show available devices Cicking Device Search wil refresh tha list Select tha desired camera ard clck Add Tho camera wi be added to that channel Ciok Save before oxi You may also reach the Remote Camera window by right clckng on the screen wil bing up the Shortcut Menu Picture 2 10 Cic on Remote Device to open the window Cameras wil be added to the heat open chan Please note that tis possible to add the sama camera to more than ono chann result in two identical d
46. nk tho system will automaticaly creato folders according to the IP ime and channel Fle Length This is the maximum length n minutes Fles under the maximum wil upload completly Flos longer than tho maximum Imi wil only upload to that imit and not continue Ifthe vao ls left at O thera is no imit and the system w l upload al fles completely Image Upload Interval This is the time taken between snapshots uploaded to the FTP The lower portion o this window alowa you to sat up to to upload periods for each channel Recordings made during the timo selected wil be uploaded to the server You can spocl which of incidents wil ba uploaded as well Once you ve completed your FTP setup cick the Test button to check your settings POE SWITCH network settings for the POE ports shouid not be changed unlass absolutely necossary 4 4 STORAGE This window helps you manage your NVR internal hard ce DUP On systems with mare than one intemal hard drive you can group multiple hard dives into a group that wil act as a larger single hard devo and diforant types of recordings can be assigned to that group CRF Aninstalod and functioning hard cive wil bo represented by a no A missing hard drive wil be represented by an empty dirle 0 You can switch tho status of a drive between Read Wta and Read Orly If needed to preserve records I tise the oniy drive in tha NVR all recording wil s
47. onday to Friday Gam to 7pm Saturday and Sunday Sam to Spm A times are Pacifc
48. p system fis A variety of playback modas include slow play fast play backward play and frame by Fame play Network Monitoring Supports network remota real time monitoring avaable bandwidth parrniting and remote racord Alarm Activation Function Systems wit alarm ports can be pared with an on site alam system Communication Ports Standard Ethernet port alows you to access the NVR from a network or the Internet NOTE Depending on your point of purchase your DVR may have the hard dk dvo already installed 1 your divo packaged separately or if you Wish to upgrade to up to a larger hard dre please soo Chapter 9 at tho back of this manual which covers nealing the drive 2 1 CONNECTIONS Tha ilustratons below shaw the ports found on the back of your NVR Their locaton wil difer by model but thair nction wil be the samo The Connections and Specifications shest that with your recordor wil show he layout of your recordar connectors along with hat may apply to your model ocv POWER e Your NVR wil have ether a pair of smal ports single more Conventional power port On systems with the two ports one Is for tha VF power supply while tho second is for the power supply that powers the POE Power Over Ethernet ports The two power suppios can be plugged into the correct port Do not attempt to force a power supply plug into the wrong po
49. port numbers Check tho Remot Monitoring Setup poster or Remote Monitoring Guide for instructions on how to correct the situation PPPOE neod to contact your intenet Saroa Provider far the correct information to enter into tha window DD This feature allows you to utiiz an easy to remember address to log into your NVR rather han tha P adress Universal Plug n Play is a technology that allows devices to discover each other on a network which simples the process of addng your NVR 1o your network Status Shows whether your NVR is successfully connected to your network UPRP s UPnP is enabled on your NVR by defaut AT amp T S 2Wre brand routers do not support UPnP and you wl have to forward ports 85 and 37777 according to the instructions on the Remoto Monitoring Setup poster BLOCK ALLOW LIST You can alow remote users to og into the NVR only trom specie IP addresses You can also Hock specific IP ackiressos from access to your system Up to 64 users may be entered as trusted the BlockAtow kst is enabled ONLY those on tho ated it vall be alowed to log into the NWR EMAIL alerts fom your NVA keep you when you re from your system Your system can generate a ot of omal rate Ifyou do nat have your own mail server we suggest using the Gma service which wil allow tor a higher amount of email Emals shouldbe sent to a ferent account than
50. re 5 10 eoo Section 4 1 the Destination IP fl 2 Clk Test 3 Messages regarding th test wil appear below the Destination fe Advanced users can analyz tha network connection by saving the network sir packet 1o a USB fash drive 1 Connect a USB drive 2 Navigate to th locaton where you want to save the sir packet on the USB drive 3 Clik the yalow icon at the ar right to start recording tho data 4 Click the yalow icon again to end tho recording Packet fles wi bo saved in the cap formal 5 4 ACTIVITY LOG This searchable window contains tho ist of all user and system actos such as reboots mo updates and et PICTURE 5 11 You can search for vents by selecting a start and ond timo for the period to be searched Tho soarch can be rained by selecting the typ of event you are searching for Coking the one under detall wil show more formation about the particular event i avaltable You can save your search results to a USB cre wil be b Text flo saved in a folder named Log with he date and time it was recorded as part of the namo 74 75 This section contains additional instructions for specific tasks and troubleshooting Subjects in this chapter Connecting Alarms and External Sensors Replacing or adding a Hard Drive Troubleshooting Tips Q See Warranty and Help A 1 CONNECTING ALARMS Setting up alarm notifications is covered in Section 4 2 in this manual This section
51. re controling more than ong NVR with a single remote this allows you to give each NVA soparato numerical ID Language QC NVA can or wil support Engish Spanish or French The systom wil need to be restarted for the language change to taka eflect Video Standard default this NVR operates using the NTSC standard common to North America Video output can be switched to PAL for areas where that is used NVR Full Atar some period of timo your hard divo wil f up with recordod foc Tha NVR wil overste old flas with newer ones when this occurs The other setting ts for the NVA to stop recording when the driva is ful Pack Duration Rather than creating 24 hour long fes when a channel is sat to record all tha tima this lows you to sel the maximum record length up to Mo hours Realtime Play Tris tho duration up to an hour af the video that wl play when the Realtime Play icon is cickod Sto Section 2 4 Live View Auto Logout Like your computer your NVR wil log out a user after a period of inactvty up to 60 mines In this case IPC Time Sync Synchrorizos remoto cameras clocks with the NVR Navigation Bar Startup Wizard Unchockng these boxes disables that ature The Startup Wizard should bo disabled aftar you successfully set up your NVR Mouse Sensitivity Adjust the mouse speed to your proferanco 60 Date amp Time As the namo implies this window is for setting the dato and time on your sy
52. rms or soncors Full dots are given in the Alarms section of this manual The sia of the block wil vary ESATA Models with this port can back up ls to an externa hard drive 11 2 2 MOUSE CONTROL Your NVR is controled through the USB mouse Sore models also Include an infrared remote contol and buttons on tha font panel that serve shortcuts Tho mouse works the same as on a computer with difrant functions possible LEFT CLICK Selecting an tam Opening a menu Checking a box or motion detection status Selecting letters numbers or symbols on he virtual keyboard DOUBLE CLICK Selecting an event for playback Selecting a screen to oom into from mult scroon mode RIGHT CLICK any window Ets any menu or reopens previous manu Opens Pop Up Shortcut Menu fighi Tho options shawn especialy ai channel viewing options wil vary by model MOUSE WHEEL up or page down Shite tems in check box Increase or decrease numerical value in numerical input box CLICK AND DRAG Select maton detection zone Select privacy mask zone PICTURE 2 1 VIRTUAL KEYBOARD Whenever a manu fld requires text such as a password new usar reme or thor setting clicking on that feid wil bring up tho virtual keyboard operates as regular keyboard using the point and cick function of the mouse to select indvidual characters Cieking the shift kay allows access to the upper case characters PICTURE 2 2 Spaces ar
53. rt NUR with a single power port have an intemal power supply that also providas power to the POE ports NETWORK PORT Usa this single Ethernet pot to connact your NVA to your network router Do not connect camera to this port POWER OVER ETHERNET POE CAMERA PORT These ports wil be in groups of four or moro Plug your camera s cable into one ofthese ports HOMI Use tho included HOMI cable to connect high definition video eplay use Depending on the model at your NVA these ports may located on both the font and back panels Connect your USB mouse to one of the ports on the back panel leaving the other port availabe for use in backing up fles voa For connecting your NVR to a VGA computer monitor VGA cable nat induded a 5 10 Depending on your model your NVR may have one or more of these ports as well A This port is for factory maintenance ony uo MO OUT Standart RGA type connectors Audo In ports aro for connecting 8 tae ben ald rr comet apre a 4 Tho Audio Out port is to connect to a speaker Tho color of these ports may vary VIDEO OUT RCA Connect to a standard television as a video display using an RCA cabia Gur VIDEO OUT BNC Also used for connecting a standard television as video display Requires a BNC t0 ACA adapter or cabe ALARM BLOCK This serves as a connection point for one or moro ede ala
54. rt on the NVR that is not being used by tho mouse 4 Cick Select and navigate to the fle on the USB dive 5 Once you ve selected the cick on Begin to start the upgrade Cick Apply to tast your setings Gick Save before eding this window to preserve your changes CAMERA SETTII Uso thie submenu has three tabs covering the video stream data transmission on screen displays ot information and avant otio mE RECORD SCHED RECORD STATUS PICTURE 4 11 Network download speeds can act tho amount of data that can be transfered If you notice that video from networked cameras ta your NVR lags you should adjust tho Main Steam settings H video rom your NVR to your mobile device lags aust the Extra Steam settings Changes made on the Extra Stream wil not afect video saved to your NVR Main Stream and Extra Stream The Main Stream is ho video sent rom your camera to your Tho Extra Stream is a smaller video stream for viewing on mobie or remote davon Channel This is tho channel yo be modifying CCode Stream Type You can have your camara record at diferent settings depending on whether it s normaly or due o an dm or motion detection MD event Compression Leave at H 264 Resolution The detaut wil be tha maximum capabity of your camara Lower setings use less data Frame Pato FPS Variable between 1 and 30 Tho higher the number tho smoother the video Bit Rate Typo Variable versus Constant
55. stem This is important te ensure the abllty to use your recordings as Dato Format Choose your pretered format Time Format AM PM or 24 Hour format Date Separator Period dash or slash System Timo Timo Zone Sot tho currant dato mo and time zone Gick Save Daylight Savings Timo Sot the dato or wask of the month that DST starts and ands for your roa f you do not have DST uncheck the box Network Time Protocol This allows your NVR to use the same time servar that your computer does to adjust ts intemal clock You can also use another server i desired Simply enter tho server s address and the correct port Cic Apply to test your settings Ciok Save below exiting this window to preserve your changes Holiday Adding holidays to your NVR internal calendar add a holiday schedule option to the Camera gt Rec Settings window Section m Holiday record schedules wil vere the normal daly recording schodub 1 Clikon Add Holidays 2 ln tho Add Holidays window Enter tho Holiday Name Select whether one time event or happens every year Select whether t s a spocl data ike or a specifie week of tha month Thanksgiving Sot the start and end times you want to add moro than one holiday check the box marked Add More Click Add to add your date to the calendar 5 Save to exit tho window 6 Click Save in the Holiday window balore ating DISPLA
56. t connection Remote Tab Tis tab shows al the cameras connected to your NVR Cameras connected through the POE ports automaticaly appear on this ist Cameras on the local network and the Internet vil need to be added Local Cameras 1 Connect the camera and NVR using the CATS Ethernet cable 2 The PoE port can power camera up to 200 foot away 3 The camara video wil appear altar a few seconds 4 Camaras v ll be assigned to channel based on ho order they were connected Local Network Cameras 1 Connect your camera to any network port connected to the sare router as your NVR 2 The camara wl require ts own power supply a POE lector or a power adapter 3 Connect the camera ton the same network connected to the same router as the NVR 4 The camera s video wil be received by tha NVR through the latter s network connection 5 ick Device Search tem a in Picture 4 3 6 Select ho desired camera and than cick Add Over the Internet 1 Connect tho camera to any network port with cous to the Internet 2 The camera wil aqui ts own power supply called POE ect 2a You wil need to usa the IP Tool or Smart PSS Software inciidad on the Manuals and Software CD 4 Folow instructions in the IP Camera Manual aio on the CD to get the adress of the 5 Click Manual Add item b in Picture 4 3 Enter the camera s adress and port along Wih the user name and password Tho dafauit Por
57. t is 3777 Leave the Manufacturer Decode Buffer and Remote Channel settings unchanged 7 Clk Save Aer adn any camera ba coran to cick Save at the bottom of the Setting window 40 Removing and Configuring Cameras Tho Added Devices section ol the window shows the tst of camaras connected to the NVR along wih Information about each device inciuding ID and manufacturer saris of icons to the right ofthe channel 10 provides additonal formation Coat Tin carr oo and eia rent ranean ret This device may ba deleted rom the lst by checking the box next rom o taret ciciing on 1e Delala bunen uo Devon The connected device ls operating normaly Suns OK Tha wan base wah to neda Ral pT ror fom operating rei A localy connected camera may show tselt as Removable but when deleted i wil automaticaly reconnect to the NVR Clicking the Edit icon wil open the Modify window where changes can be made o tha camera s connection settings NOTE Changing a camera s connection setings can cause tho to lose that connection unti changes ro mado at the camara Auto TCP UDP QC IP cameras aro set for automatic connection Other cameras may require ferent connection protocols Consult your camera s manual for tho proper choice Status Tab This tab shows some of the same infomation also found in the Remote Device tab but aiso displays information regarding motion
58. t or Right and then move tho camera to the other point 3 Clk the other button to sect the end point Ifyou get your left and right points backwards tha camera wil move between tham but facing PICTURE 2 18 When you select Aito Scan in tho PTZ Control window tno camera wil move between these two points unt stopped FUNCTIONS ns VIDEO SEARCH amp PLAYBACK WINDOW This chapter covers the most commonly used day to day features which are found in the Functions area at the top of the menu Subjects in this chapter The Video Search and Playback Window 27 Searching for a recorded video 28 Playing back recorded video 30 Saving recorded video 38 Back up some or all of your recorded videos 34 Shut down the NVR 36 t Pvt Wan epee to io fom ene cr een chara 2 Fie Soure Type You can chose to search far videos or snapshots recorded on the hard diuo or an external USE device Calendar Shows dates that contain recordings Screen Display Select the number of screens to display simultaneous You can aiso select Mode which screens are played back Play Pause Play video forward or backward Frame anos Each dick advances or reverses the playback by ona second Sow Fast Speed up or slow down playback Four speeds each Volume Adel playback volume Facures a microphone equpped camara Progress Shows the progress of the video playback Greate Video Set tho start and en
59. the same timo and produces audio and video synchronization This product has advanced network technology and data transmission functions alowing you to control and monitor your system remotely This product offers the following features Smartphone Compatible Access Iva footage dro from your Phone Pad Android phone and tablet or other supported mobile devon Your NVR can also be sot to e mai your hand held device whenever specie activity occur such as motion detection Dual Video Streams Tho NVR w l racord high definition video doct to its internal hard driva while streaming a moro compact lower resolution or tama rata video feed over the natwork or Internet for raal ime viewing on a computer or mobie device Built in Power Over Ethernet POE Blocks Tho POE Block lows you to power and view numberof cameras directly connected to the NVR without the need for addtional power supplies or wiring Connecting through the POE slows instantaneous video food from your cameras View Your Video Feed Online with No Additional Service Fees View your ve or recorded video footage on internet accessible computar with Internet Explorer Apple Salar MazilaFrofox and Google Chrome using IE plug in Stay Notified with Customizable Emaii Alerts Sot your system up to not you when an event has occurred at the location you are monilering Notification alerts can easly be adjusted to your specifications Advanced Motion Dete
60. tion away from the NVR as soon as possiblel 3 2 PLAYBACK Onca you ve selected your video s you can control the playback in the samo manner as using a VOR or computer s modia playback software using to controls below tho video screen You can aso pay i reverse as as forward rame by ramo movement and multiple playback speeds DDoubie clcking on a screen in a mult channel display format wil switch to a single channel display Doubie cicking again wil enlarge 110 ful screen mode hiding the Search area on the right and the ideo indicator and Progress bar below although the latter wil pop up if the mouse is moved to the bottom ofthe screen Double cicking a third time v ll revert back to the multi channel display mode that you had selected ight ccking whan in single screen or ful screen mode wil reverse the process Fight cking while in your original modo wil and the video playback Most of tha tima tha control buttons affect the video on all screens in a muli channel display Unchecking the Syne bax at the bottom of the screen wit alow independent control of each channel n this case tho controls wal only affect the scroon highighted in green Cic once on a camera s vou to select that channel t shouid also be noted that certain functions only work or work best in channel viewing mode PICTURE 3 10 Video Playback Controls Play Play Slow Fast Volume Forward Reverse Play Control Stop Frame
61. top and you wil receive Ful Diek alerts f you have sot those up in the Events window tis better to lock important fles in the Search and Playback window and to back tham up as wel Cic Apply to test your setings Cek OK betore exiting this window to preserva your changes Format Your NVR wil automaticaly format newly installed hard divos The Format button is used to reformat a hard dive IMPORTANT the hard divo wil raso ALL records incuding looked fle PICTURE 4 38 Short fr Hard Disk Driva this is the tab wher you assign drives to group Main Stream The Main Stream video is the larger data stream used by the NVR and viewed when you play back the video at the NVR Use this tab to assign specific channeks to the desired disk group Sub Stream Tho Sub Stroam video is ho lower qualy bandwidth video that is sent to your mobie even This tab works exact the samo as Main Stream above Snap Shots lt The stil mages captured by the Snapshot feature can bo saved on a separato dive group you want This tab works exact the same as Main Stream above 4 5 SYSTEM Settings in this monu control the basic operations ofthe NVR teal Among the other options you can make changes to settings you made when you frst set up your system E Genel 224 AB GENERAL SETTIN General Device ID Your name for your recorder Device No if you a
62. trol has bean enabled Video card dior on computer may need to be upgraded d Network connaction ar 5 Network soup error 1 Password or user name invalid 38 There is only mosaic no video when previewing or playing back video remotely Possible Causes Network bandwith is not suficient b Computer does not have enough resources to handle video fow c There is multpl cast group setup in combo NVR This modo can result in mosaic Usual wo do nat recommend this modo There is privacy mask or channel protection setup 8 Current user does not have monitoring rights 1 NVR loca video output qually is not good 34 Network connection is not stable Possible Causes Network le not stable b address confit MAC adress confici d PC or combo NVR network card is not good 18 Bum error USB backup error Possible Causes System uses tco much CPU resources stopping recording frst and then begin backup b Data amount exceeds backup device capachy It may resi in burner arr Backup deco i not compatible 4 Backup device is damaged 36 Remote control does not work Possible Gauss Need enter the corect Device ID on the remota contro b Distance is too far or control angl s too wide Remota control battery powers ow 44 Ramota control is damaged or NVR tront panel is damaged 17 Can not playback the downloaded fle Possible Causes There no meda player b Need D
63. ur changes Tampering These options are identical to those for Motion Events but are triggered when the NVR determinos that someone has covered the camera lo avoid detection Video Loss ifthe NV loses contact wih the camera through Power loss cut cable or anything else that Intorupts th signal t w l tigger the actions you select Those are the same options as valable in Motion Events ALARM Tris window handles inputs from extemal alarms and sensors in the same way that the Detection Window handles camera inputs Even If your NVR does not have alarm inputs soma IP cameras hava her own alarm connections and you can send an alarm to your system whie remotely monitoring It PICTURE 4 22 IPC External Alarm Tris tab handles inputs from alarms connected to IP cameras Channel Select the channel of tha camera with the attached alam Enable This box must be checked in order for the NVR to receive input from the lm Type Alarms are either sa o be Normal Open or Normal Close choose the correct setting Tho lower portion of ho window works exactly as n the Detoctons window eo previous page IPC Offline Alarm This wil alert you f your NVA loses connection to Local Alarm This tab handles input from alarms connected to an alarm port on the back o the NVA NVR has an alarm block example an drm block is shown in Picture 425 Alias You can creato an easly
64. work Video Recorders NVR and was accurate at the imo it was completed However because of our ongoing effort to constantly improve our products and the dierent capabilities of he reo models additional features and functions may have been added since that time and on screen displays may change We encourage you to visit our website at www O check for the latest frmwaze updates and product announcements This manual covers the setup and local operation of the NVR Instructions for configuring the NVR for remote access along with instructions for monitoring the NVR using computer or mobile device are contained vhi the Remote Monitoring Guide wich is included on the CD that accompanied your NVR and which can also be found on wiw Q See com support Throughout tho manual we have highlighted warnings nd other important information that wil assist youn operating your now system in a safe and trouble roo manner Please take tho time to road and fellow al instructions and pay attention to alerts as shown below IMPORTANTI Rad boxes with this icon indicate warnings To prevent possible injury or damage the product ead al warnings before use NOTE Toc in bie boxes with the information icon offer additional guidance and explanations about how to maka the most out of your system ev 2 0 2 20 2014 3 For Your Safety Features and Specifications 2 CONNECTIONS AND CONTROLS 21 Connections 2 Mouse Control Virtual Ke
65. yboard 23 Remote Control 24 Live View Login Shortcut Menu Status icons Navigation Bar Shortcut Video Controls 25 On Screen Menus and Windows 261P Cameras Using the POE Ports On Your Local Network Over the Internet Adding and Removing Cameras in Your Display 271P Pan Tit Zoom Cameras Running PTZ Functions programming PTZ Functions 3 FUNCTIONS 2 1 Video Search Video Search amp Playback Window Search 32 Playback Digital Zoom Saving a Fle a Backup Shutdown 4 SETTINGS Camera Remote Imago Camera Settings Camera Name Record Schedule Record Status PTZ 1 INTRODUCTION RRSO oN ITEZTITITD s5ssthstD g 4 2 Event Detection Alarm Abnormality 4 3 Network Ports PPPOE DDNS UPnP Block Allow List Email Fe POE Switch 44 Storage Hard Disk HDD Manager Grouping 45 System General Settings Display Settings Account Settings Auto Maintenance Import and Export Default Upgrade 5 INFORMATION 5 1 System Information Hard Disk Drive Record Bits Per Second BPS Version 52 Event Information 5 3 Network Information Online Users Load Test 54 Activity Log Appendix Connecting Alarms Alam input Output A2 Hard Drive Instaliation Removal A3 Troubleshooting AA Q Seo Product Warranty AS Technical Support 8882208899 22EEERERRRETS5bs 8 E SERS FOR YOUR SAFETY To prevent damage your Sae produ

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