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Polycom Video Media Center VMC 1000 User's Manual

1. 000 eee 9 3 Managing Access to Video Media Center Overview a na naar 11 About Users un gina nn 11 Adding New Users eerte ue EO Ru Ee el 11 Editing a U ser ed este K a on 12 Changing a User s Password 000 e eee eee eee 13 Deleting a User 1b epe ae 14 Emailing a User oes hot eat 14 OVE VIEW p MM EET 17 About the Resource Bin u u eh eek ee hb eh aes 17 Resource Bin Items 000 e 17 RSS 2000 Resource Bin Items 0 0 18 Adding a New Folder s sse eese 18 Moving Items Between Folders 0 0 000 e eee eee 20 Adding New Resource Bin Items 2 20 Adding New Streaming Media erren 21 Adding New Downloadable Media nnna 21 Adding New Thumbnails 2 22 Adding New Slides u uu sus ee 22 Editing Resource Bin Items 02 000 eee eee eee eee 22 Deleting Resource Bin Items 0 0002 23 Searching the Resource Bin 2 000 23 About Channels rss reisir eta werner 25 About RSS 2000 Channels 200 25 Adding or Editing a New Channel o 26 Adding Channel Information 000 ereenn 26 Adding Channel Details nnaou nunun 0 0000 e eee eee 27 Review Channel Summary Information 27 Copying and Pasting Channel URLs 00 renne 27 About Conference Call Channels 2 28 Abo
2. Cancel Next Add a Category how Categories All Channels All Programs Channels by Owner Channels by Category dvanced Search Featured Channels Lue Moderate Reviews Media Management Logout 3 Select the VOD option If you have already created a program with attributes that you want to copy to this program and saved it as a Master Program select a program to copy attributes from the drop down menu If not then please continue with the following steps 5 Click Next The Program Information page appears 31 Video Media Center VMC 1000 User Guide Adding Program Information POLYCOM Messages System Configuration System Information Users Programming Add a Program Add a Channel Add a Category Show Categories All Channels All Programs Channels by Owner Channels by Category Advanced Search Featured Channels i Moderate Reviews Media Management Logout STEP 1 of 4 Please do not use your browser s Back or Forward button to navigate while in the program wizard Instead use the navigation buttons provided in the page Please supply the information requested below and click the Next button to continue Program Information Channel Program Name Short Description Long Description Can include HTML Note incomplete HTML table tags will cause Netscape users to not be able to
3. Media Management PTT Logout Al gt gt lt lt AI Cancel Back Next To set program access 1 36 From the Program Access page check the Require Login to View Content box only if you want to require your users to log in to the system before viewing content Check the Require Viewer Private Code box only if you want to make this program a Private Program by requiring a private code If user defined private codes are allowed you must either enter a code or click the Generate button to create a random one If user defined codes are not allowed you must click the Generate button If you create a hidden private program uncheck the Publish in Listings checkbox NOTE If you uncheck the Publish in Listings checkbox you must send the private program code or content link to your Viewers or they cannot access the program Polycom Inc Polycom Inc 6 If the Viewer Groups option has been enabled search for users and groups and select the groups and users you want to have access to this program by clicking the checkbox next to that group Only members of these groups and specified users are able to view the program Managing Content in VMC 1000 7 Ifyou want to make a program accessible to all Viewers check the Check All checkbox under Assigned Principals 8 Click the lt lt amp gt gt button 9 Click Next to continue The Program Summary page appears
4. Reviewing the Program Summary Page POLYCOM COPYRIGHT 2006 POLYCOM INC ALL RIGHTS RESERVED Programming Add a Channel Add a Category Show Categories Information All Channels All Programs Channels by Owner Channels by Category Advanced Search Featured Channels i Moderate Reviews Program Listing Media Management Logout Resources Access Program Status Active Lc MA Messages Please do not use your browser s Back or Forward button to navigate while in the program wizard Instead use the navigation buttons provided in the System Configuration po doc a v n O e d Users Cancel Save Add a Program Program Type Video On Demand Date Created Create Scheduled Rebroadcast Save As Master Program ad Edit Channel Selection ch106 2007 11 27 Program Name New Program Layout Default layout Short Description Long Description Keywords ae Edit Available Date Not yet published Expiration Date Does not expire ae Edit Program Thumbnail default thumbnail Streaming Media Program Duration 1 minute Downloadable Media Use Embedded Player for Media Yes A Edit Require Login no Private Code Not Required Program is Listed Yes Accessible by All Viewers Cancel Save To review the Program Summary page 1 Review the Program Summary page for accuracy 2 You can toggle the status of the program by clicking the P
5. Back Next Media M epencmegt Program Duration 1 mins Logout POLYCOM COPYRIGHT 200s POLVEOM TNC ALL RIGHTS RESERVED Messages STEP 3 of 4 Please do not use your browser s Back or Forward button to navigate while in the program wizard Instead use the navigation buttons provided in the System Configuration bins gal System Information To change the program image or add or remove resources or media click the appropriate Edit button and follow the subsequent instructions then click the Next button Also be sure to add a duration for the program Programming Program Media Add a Channel D FE Add a Category Show Categories All Channels All Programs Channels by Owner Channels by Category Streaming Media e Edit Name Forma Type Bit Rate Duration View Save Advanced Search Featured Channels There are no items to display Click Edit to add items Moderate Reviews Use Embedded Media Player for Media v Downloadable Media e Edit Name Format View Save There are no items to display Click Edit to add items Cancel Back Next To add program media 1 From the Program Media page click the Edit icon in the Program Image section to add a program image thumbnail to display on the Viewer Portal NOTE You can only upload a thumbnail if you have purchased the Upload External Content feature T
6. This chapter explains how to manage user access to content on the VMC 1000 This chapter contains the following section e About Users Users refers to all users who have access to VMC 1000 either as a Site Administrator a Content Owner or a Viewer Each user is assigned one or more roles which defines a set of permissions allowing access to certain areas of the application For more information users and roles please refer to Chapter 1 About the VMC 1000 Only a domain using the VMC 1000 realm allows a Site Administrator to manage individual users If the domain uses an LDAP realm user characteristics are read from the datastore and cannot be edited The following instructions are for VMC 1000 realms only To add a new user 1 From the menu click Users Video Media Center VMC 1000 User Guide 2 Click Add Users The Users New User page appears TOPVRIBHT S008 POLYCHM INC ALL RIGHTS RESERVED Messages Please supply the following information and click Save to create a new profile System Configuration System Information Users Save Profile Information Add a User First Name Cancel Add a Group ustme 777 Show Users Email Address Show Groups Generate Random Password Show Roles Password Choose a password of more than 4 characters Retype Password Please retype the password for security Groups Note Ho
7. Generating Viewer Attendance and Media Viewing Records Reports To generate Viewer Attendance and Media Viewing Records reports 1 2 From the menu click Programming Choose the appropriate browsing mode by selecting one of the following options a Show Categories b All Channels c All Programs d Channels by Content Owner e Channels by Category f Browse by Category g Advanced Search Select a Content Owner or category from the folder list provided if prompted Select the channel to display a list of programs Click the Report icon next to a program Enter the time period you want to report over and click the appropriate Generate Report button 55 Video Media Center VMC 1000 User Guide Generating Detailed Program Viewing Reports To generate Detailed Program Viewing Reports 1 From the menu click Users 2 Click Show Users 3 Click the Report icon to the right of the appropriate user name Printing Reports From Internet Explorer Setting the Page Orientation Using this feature you can choose to format the report for either portrait or landscape printing For on screen viewing it is recommended to use Portrait If you choose to generate your report in Landscape format choose the Landscape print mode for your printer To set the page orientation 1 2 3 4 From Internet Explorer choose File gt Print Click the Layout tab Choose Landscape Click OK Setting Pr
8. Launch Media Editor button to launch the Media Editor interface The Resource Bin Media Events Editor page appears LINE Resource Bin Media Events Fditor Messages Below is the editing tool to edit slide events chapters and closed captioning You may also trim the video System Configuration Note If you navigate away from this page using the browser s navigation you will lose any changes you have made since the last Commit System Information Users Media Preview Slide Preview Programming Delivery Method Media Management Streaming il 1e Resource Bin File Duration 1896 2 Timestamp 74 5 Preview Language English United States tates iiij E 3 Continuous A m 14 bi 4 Captioning Caption Preview Jump to Go lt lt 5s Ss gt gt Delete Checked Add Side Add Chapter Add Caption Trim Video See Transcript Events v Chapters v Captions v Langs All Mj Type Name There are no script events Save Ext 47 The video downloads and plays rather than streams You can only edit the video after it has completely downloaded There are the standard video player controls attached to the player In addition there are buttons to jump five seconds forwards or backwards in the video as well as a Jump To feature that allo
9. The VMC 1000 s user interface for content creation and publication Provides you with a simple workflow for creating and publishing content to the VMC 1000 Viewer Portal Allows you to specify rich descriptive information about content availability expiration dates and presentation options Allows you to control content access by supporting the following access control modes 2 Polycom Inc Polycom Inc About the VMC 1000 Group and user access Leverages AD LDAP group user permission to control access to content PIN code access Leverages the Polycom RSS 2000 pin code mechanism for providing access control to live and VOD content Open access Provides unrestricted access to content Content Editing The VMC 1000 allows you to perform simple editing of VOD content using the Media Editor The following editing capabilities are supported e Trimming e Inserting chapters for quick navigation e Inserting slides Inserting captions Content Backup The VMC 1000 allows you to backup video content and system configuration data Security and Access Control The VMC 1000 supports the following types of user authentication LDAP Authentication Integration with LDAP enables the VMC 1000 to authenticate a user s login against the company directory A user once authenticated is associated with a VMC 1000 group and role that defines authorized user permissions and access rights e Local Databa
10. VMC 1000 works A realm is a complete database of roles users and groups used to identify valid users of the VMC 1000 Polycom Inc Roles Category Channels Polycom Inc About the VMC 1000 Each user is assigned one or more roles which provide a package of permissions allowing users of the role to perform tasks within the VMC 1000 user interface The VMC 1000 has three roles e Site Administrator e Content Owner e Viewer Site Administrator Site Administrator is the user who has complete access to all aspects of the VMC 1000 The Site Administrator manages all aspects of the VMC 1000 domain and manages all users including Content Owners and Viewers Site Administrators also manage the domain messaging and the domain configuration which enables and disables a variety of features Content Owner The Content Owner user is another administrator role Content Owners have fewer permissions than Site Administrators Content Owners manage Viewers Programming the Resource Bin and Reports Content Owners have the authority to add edit and delete Viewers upload streaming and downloadable resource files add edit and delete channels and programs Content Owners manage only those channels and programs that they create Viewer The Viewer is a user who has been granted access to the VMC 1000 Viewer Portal A category is the top level of content hierarchy A category is a container for channels and programs within
11. a domain They provide an easy way for you to organize content and for your audience to find it A Site Administrator can edit add and delete categories A channel is the middle level of content hierarchy A channel is a container for programs generally of the same subject matter Channels are commonly used to package a series of programs or to provide your audience the option access to a set of programs over time Site Administrators and Content Owners can edit add and delete channels Video Media Center VMC 1000 User Guide Programs Groups Resource Bin S A program is the bottom level of the content hierarchy A program is a metadata wrapper that controls access to resources published using VMC 1000 Programs aggregate related streaming files and downloadable files from the Resource Bin for online presentation There can be several Resource Bin items associated with a single program For example a program can contain the same video in multiple bit rates or non related video files with different bit rates Programs are owned by the owner of the channel in which the program resides Groups allow Site Administrators to create groups of users and assign roles to them These groups are also available to Site Administrators to assign to programs to limit access of the program to specified groups In a domain that uses an LDAP realm groups are read from the datastore and cannot be modified nor can additional groups be man
12. anyone e Hidden Encode Only programs are not meant for viewing and are always hidden from Viewers Details If you place your mouse over the Access icon the Access description displays The description shows any reasons why the program is not publicly available Program Types The VMC 1000 supports programs in the following formats e Video calls recorded by the RSS 2000 and imported into VMC 1000 in the form of Window Streaming Media plus additional data e Video on Demand VOD Scheduled Rebroadcast 30 Polycom Inc Managing Content in VMC 1000 About RSS 2000 Programs If the VMC 1000 is automatically configured to import live feeds from the RSS 2000 and convert them to programs you can see them You can move them from the Resource Bin edit and rename them and assign them to different categories Creating a VOD Program Polycom Inc To create a VOD program If channels are enabled in order to add a program you must first establish at least one channel Please see the About Channels section in this chapter for more information 1 From the menu click Programming 2 Click the Add Program icon The Program Creation Wizard appears POLYCOM ea I TI TI Messages What type of program do you wish to add System Configuration System Information Users vob aa Scheduled Rebroadcast eu Add a Program Copy from Master none available v Add a Channel
13. see the page Keywords type keywords for program searches separated by commas Cancel Next ch106_2007_11_27 S E Add channel Copy from Short Description Cancel Next To add program information 1 32 From the Program Information page select the channel you want to create the program in or create a new channel Enter the program name This name appears to Viewers to identify the program Fill in descriptions and search keywords this is optional The more keywords you enter the more likely your program is to come up in a program search Click Next to continue The Program Listing page appears Polycom Inc Managing Content in VMC 1000 Adding a Program Listing POLYCOM COPYRIGHT 2008 POLYCOM INC ALL RIGHTS RESERVED k a Programming Program Wizard for New Program Messages STEP 2 of 4 Please do not use your browser s Back or Forward button to navigate while in the program wizard Instead use the navigation buttons provided in the System Configuration pe x m ds i System Information Please enter program availability details below and click Next to continue Users Program Listing Programming Cancel Back Next Add a Program Add a Channel Start Listing Do not list yet Save Draft Program Add a Category C immediately Show Categories cae
14. the Duration box or you can change this manually You are prompted to choose which Content Owners can own this content item Click Save Adding New Downloadable Media To add new downloadable media 1 2 3 Follow the steps from the Adding New Resource Bin Items on page 20 Specify a Display Name Enter an optional description for the item 21 Video Media Center VMC 1000 User Guide Editing Resource Bin 22 4 You are prompted to choose which Content Owners can own this content item 5 Click Save Adding New Thumbnails To add new thumbnails 1 Follow the steps from the Adding New Resource Bin Items on page 20 2 Enter a Display Name 3 Enter an optional description for the item 4 You are prompted to choose which Content Owners can own this content item 5 Click Save Adding New Slides To add new slides 1 a RR N o Follow the steps from the Adding New Resource Bin Items on page 20 Select Access Level for the slide In the Display Name field enter the name for the slide presentation In the Description field enter a description for the slide presentation In the Slide Size field enter the dimensions for how the slide presentation displays in a program In the Owner field enter the name of the owner of the slides Click the Save button The slides are uploaded to the Resource Bin as individual JPEG images that you can use to sync with your video in a pro
15. wow E s S s xu I All Channels All Programs End Listing Never Channels by Owner C on 11 S Jan s 2008 vj rs ls 2 15 ivl Aw 9 Channels by Category Program Status Advanced Search Active 2 C Suspended Featured Channels Lu Moderate Reviews Cancel Back Next Media Management Logout To add a program listing 1 From the Program Listing page under Start Listing select when you want the program to begin being listed on the Viewer Portal Depending on how the VMC 1000 is configured to update the programming cache it could take a few minutes for the program to become visible to Viewers You can choose to not list the program yet by saving it as a draft for publishing later 2 Under End Listing enter an expiration date time if you would like the program to expire at a certain date When this time is reached the program is no longer listed on the Viewer Portal or available to Viewers 3 You can choose to suspend the program Suspending the program removes it from the Viewer Portal and makes it unavailable to Viewers but retains the program in its current channel for later reuse The program is not deleted from the VMC 1000 4 Click Next to continue The Program Media page appears Polycom Inc 33 Video Media Center VMC 1000 User Guide 34 Adding Program Media l O cee i Add a Program Cancel
16. 0 Enabling Continuous Captioning 0000 51 Displaying Transcript Text 22222222eeeeeeeeeennnnnen 51 Trimming Video i znie pra hk PS eeb ein 51 6 Creating Reports OVERVIEW a euren E Pei e be dare eee Lites baee pistes 53 About Aggregate Program Reports 0000 esses 53 Generating Aggregate Program Reports 54 About Program Reports 0 55 Generating Viewer Attendance and Media Viewing Records REPOTES She ae nn Bex tow r era eur 55 Generating Detailed Program Viewing Reports 56 Printing Reports From Internet Explorer 00 56 Setting the Page Orientation 00000 nen 56 Setting Printing Background Color amp Images 222 56 Polycom Inc v Video Media Center VMC 1000 User Guide Setting Page Print Margins 000 cece eee eee 57 vi Polycom Inc About This Manual Purpose Documentation Polycom Inc This introduction provides a brief overview of the Video Media Center VMC 1000 User Guide describes the conventions used in this manual and explains how to get additional information or support The Video Media Center VMC 1000 User Guide describes how to configure and use the VMC 1000 appliance to archive and manage live stream video conference calls stored on the Polycom RSS 2000 The Video Media Center VMC 1000 User Guide is part of the Video Media Center VMC 1000 documentation set whic
17. 00 User Guide 4 Click the Go button The Resource Bin Search Results page appears POLYCOM COPYRIGHT 2006 POLYCOM TNC ALL RIGHTS RESERVED Messages Your search results are shown below You may submit a new search request from this page System Configuration Quit Search System Information Resource Bin Items More Results Users I Size Vie Name Folder Format T Bit Rate Programming Ill iz hs aus kes 2 B Recordedmpi conf room MAY 14 2007 10 27 Recorded 05 14 2007 Streaming 768 kbs 19 13 1 000 2 B Recordedmpi conf room MAY 15 2007 11 21 Recorded 05 15 2007 Streaming 768 kbs 1203 1 2 B Recordedmpi conf room MAY 15 2007 16 11 Recorded 05 15 2007 Streaming 768 es 053 1 2 B Recordedswinter_MAY_24_2007_14 27 Recorded 05 24 2007 Steaming 284 kbs 0 47 1 B Recordedmpi conf room MAY 11 2007 19 19 Recorded 05 11 2007 Streaming 768 kbs 241 03 1 Z B Recordedmpi conf room MAY 14 2007 16 38 Recorded 05 14 2007 Streaming 768 kbs 21 04 1 m mM OE SETS CHE EN I rmm a n Z B Recordedmpi conf room_MAY_14_2007_16 38 Recorded 05 14 2007 steaming 768 kbs 21 04 1 mm Be ae TEST an m 2 B Recordedmpi conf room MAY 14 2007 17 55 Recorded 05 14 2007 Streaming 768 kbs 027 1 2 B Recordedmpi conf room MAY 15 2007 12 42 Reco
18. Bin page appears 9 Select the downloadable media from the Resource Bin listing 10 Click Continue The Program Media page appears 11 Click Next The Program Access page appears Setting Program Access POLYCOM COPYRIGHT 2006 POLYCOM INC ALL RIGHTS RESERVED Programming Program Wizard for New Program Messages STEP 4 of 4 n ud do not use your browser s Back or Forward button to navigate while in the program wizard Instead use the navigation buttons provided in the System Information Please specify the access requirements you wish to apply to this program Only the specified users and groups will be able to view the program If you wish 177 to make a program accessible to all viewers remove all the specified users and groups from the assigned column Click Next to continue Programming Program Access Add a Program Cancel Back Next BLES Require Login to view Content Publish in Listings V Add a Category Require Viewer Private Code Private Code Generate Show Categories Principal Assignment en Available Principals x Assigned Principals a Al Programs J Search amp EJ Channels by Owner j Qusers O Groups Both i p Channels by Category B of 0 ra ofo Advanced Search Search for assignable users or groups Available to Everyone Featured Channels Moderate Reviews Media Management LIT Lo
19. Moderate Reviews Ef se 2005 s ES 1 1M 00 alla i Media Management sen M 2005 s E3 1 i oo ivi aw 1 Logout Sen S 2005 s E3 1 4 Sans Fa S 2005 3 1 S oo aw 4 Add 5 More Broadcast Times Program Status Active C Suspended Cancel Back Next To add a program listing 1 From the Program Listing page under Start Listing select when you want the program to begin being listed on the Viewer Portal Depending on how the VMC 1000 is configured to update the programming cache it could take a few minutes for the program to become visible to Viewers You can choose to not list the program yet by saving it as a draft for publishing later Under End Listing enter an expiration date time if you would like the program to expire ata certain date When this time is reached the program is no longer listed on the Viewer Portal or available to Viewers Under Broadcast History click the Show and Hide link to show or hide the start dates and times for previous broadcasts of this program Under Broadcast Times enter multiple start times for this program Be sure to check the checkbox for any dates you wish to add You can choose to suspend the program Suspending the program removes it from the Viewer Portal and makes it unavailable to Viewers but retains the program in its current channel for later reuse The program is not deleted from
20. Video Media Center VMC 1000 User Guide Version 1 0 3 POLYCOM Video Media Center VMC 1000 User Guide Trademark Information Polycom the Polycom logo design Video Media Center and RSS 2000 are registered trademarks of Polycom Inc All other trademarks are the property of their respective owners Patent Information The accompanying product is protected by one or more U S and foreign patents and or pending patent applications held by Polycom Inc Catalog No 3725 77102 000B Release Date 02 2008 Version 1 0 3 2008 Polycom Inc All rights reserved Polycom Inc 4750 Willow Road Pleasanton CA 94588 2708 U S A No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Therefore you must treat the software like any other copyrighted material e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for printing or clerical errors Information in this document is subj
21. can change the startpoint or endpoint of the video Once saved the video plays back only from between these two trim points To trim video e Click the Trim Video button 51 Video Media Center VMC 1000 User Guide 52 Polycom Inc Creating Reports Overview Reports allow Site Administrators and Content Owners to see information and statistics on the use and effectiveness of their streaming media All reports are generated in HTML format The VMC 1000 supports two types of reports Aggregate Program Reports Accessible only by Site Administrators Program Reports Accessible by Site Administrators and Content Owners This chapter contains the following sections About Aggregate Program Reports About Program Reports Printing Reports From Internet Explorer About Aggregate Program Reports The VMC 1000 has the following Aggregate Program Reports Polycom Inc Program Summary Report This report offers statistical information for each program including page and media views megabytes streamed and average views Media Viewing Report This report lists the total number of times that a content link was clicked by a site visitor for each program The results are reported by channel Viewer Activity Report This report provides user activity by program for selected channels including time of viewing minutes viewed and format Program Popularity Report This report lists the most popular programs based
22. cel Save To review the Program Summary page 1 Review the Program Summary page for accuracy 2 You can toggle the status of the program by clicking the Program Status icon at the top of the page 3 Click Save to save your program Editing a Program To edit a program 1 From the menu click Programming 2 Choose the appropriate browsing mode by selecting either the All Channels or All Program option 3 Navigate to the program you want to edit 4 Click the Edit icon for the program you want to modify 44 Polycom Inc Previewing a Program 5 Managing Content in VMC 1000 The Program Summary page displays You can edit any of the grouped properties by clicking the Edit icon for that section To preview a program 1 2 From the menu click Programming Choose the appropriate browsing mode by selecting either the All Channels or All Program option Navigate to the program you want to preview Click the Preview icon for the program you want to view Copying and Pasting Program URLs Polycom Inc The Program URLs feature allows you to copy links to VMC 1000 programs and media into external applications In addition an XML representation of a program is provided To copy and paste program URLs 1 2 From the menu click Programming Choose the appropriate browsing mode by selecting either the All Channels or All Programs option Navigate to display a list of programs Click t
23. content items to be launched in a branded pop up window NOTE Whether or not you check the Use Embedded Player option Live Calls and Recorded Calls with screen capture H 239 content are always created using a standalone player to preserve the original dimensions of the captured videos 5 Click Next to continue The Program Listing page appears Polycom Inc 39 Video Media Center VMC 1000 User Guide 40 Adding a Program Listing POLYCOM L Programming Program Wizard for New Program 1 Add a Program COPYRIGHT 2006 POLYCOM INC ALL RIGHTS RESERVED Messages STEP 2 of 4 Please do not use your browser s Back or Forward button to navigate while in the program wizard Instead use the navigation buttons provided in the System Configuration Pus System Information Please enter program availability details below and click Next to continue Users Program Listing Programming Cancel Back Next eT Start Listing Do not ist yet Save Draft Program Add a Category C immediately pale queis C api S Jen Dllzoos iv Es 10 os Glan i All Channels All Programs End Listing Never hannels by Owner on 1 M Jan M 2008 s EE 10 E 03 se Au S Channels by Category Broadcast History Show Advanced Search TE Broadcast Times 1 M san M 2005 v E 1 s oo v aw u
24. d or have their timestamp edited also chapters and closed captions that can be added edited or deleted The archived media file can also be non destructively trimmed to remove unwanted portions of the start and or end of the video When played though the VMC 1000 only the specified portion of the video is streamed Editing Video Content The Media Editor interface consists of four main areas the Video Player area top left the Slide and Caption preview area top right the Timeline Area bottom left and the Edit Window area bottom right Polycom Inc 47 Video Media Center VMC 1000 User Guide 48 To launch the Media Editor 1 From the Resource Bin click the Edit icon for the video in the Resource Bin The Resource Bin Edit Hosted Streaming Item page appears POLYCOM COPYRIGHT 2006 POLVCOM INC ALL RIGHTS RESERVED Resource ID 17 Source File mpi conf room MAY 16 2007 09 07 69479208 WlIV asf L Resource Bin Upload New Media Launch Media Editor Assign Slides Access Level private tem Shared tem Public tem Media Type Video v Bit Rate 768 kbs Display Name Recordedmpi conf room_MAY_16_2 Description mpi conf room MAY 16 2007 09 07 Duration 31 min Owner Everybody Polycom Inc The Timeline Area Using the Media Editor 2 Click the
25. dition to the VMC 1000 secure logon system and secure page encryption the VMC 1000 has implemented a Domain Level Security System DLSS The VMC 1000 domain is a logical partition of content users and media A domain has its own Categories and Channels Users Site Administrators Content Owners and Viewers Programming Resource Management Report Generation Site Administrators have the authority to manage everything within the VMC 1000 domain Video Media Center VMC 1000 User Guide If you do not have a user name and password please contact your Site Administrator If you have forgotten your password and you have the option Forgotten Password link enabled you can click this link enter your email address and a temporary password is e mailed to you If this link is not available and your user account is being drawn from an enterprise user database such as LDAP and you must follow the instructions provided by your IT department to recover your password Logging in as a Site Administrator or Content Owner Site Administrators and Content Owners can bypass the single Login page for all users and directly log into the Video Media Center Administrative UI by using a URL that has the following convention http server omc broadcast home home jhtml where server is the name of the web server where VMC 1000 is installed vmc is the name of the VMC 1000 domain in which your user account resides POLYCOM Plea
26. ect to change without notice ii Polycom Inc Contents About This Manual 000 Vil PUrPOSE p C C vii Documentation einen REREE REEF ERES ERE vii Audience iul pe pee hu SEP PESE bisschen viii Document Conventions sceau tp EUROPEE RE PEE viii Customer support ses ren ix Polycom Global Services Telephone 222222200 ix 1 About the VMC 1000 OVERVIEW ee a ra Sehe o Po eet eee 1 Aboutthe VMEIOD dasa Rense sn 1 Key VMC 1000 Features zz Re er na 2 RSS 2000 Registration and Monitoring 2 Content Creation and Publishing 22 2 Content Editing i ia n are en 3 Content Backup 2 une ee 3 Security and Access Control 000 eee eee 3 VMC 1000 System Monitoring 0 00 3 Reporting zis b de 4 Key Concepts 2 222502 RE ee EEEE E EEE TE EEDE r ae Ta 4 Realm na ETT 4 IP nenne ren anal 5 Site Administrator nenne o U p ER ER 5 Content Owner een ee inne bel 5 VIEWED shine ea kd a sen Pina EA ieh REA Ewe ne re a 5 Cate Ory ae Sb ee a b V Br 5 Channels ies ste PA esse 5 Programs a EE 6 eu u K pro o Ware o ano 6 Resource Bin ss s ra a e RE z dasna see RETE REGES 6 Polycom Inc Video Media Center VMC 1000 User Guide Logeing into VME 1000 2 222322 en 7 Logging in as a Site Administrator or Content Owner 8 Logging in as a Viewer ss nenn 8 Navigating the VMC 1000 User Interface
27. ed in the Resource Bin If more than 10 search results are found you have the option of scrolling through your result set by means of the Previous Results and the More Results buttons A channel is the middle level of content hierarchy A channel is a container for programs generally of the same subject matter Once content has been added to a channel owned by someone only the person who owns the channel can edit the content once it has been moved to this channel Channels are owned by a Site Administrator or a Content Owner However any Site Administrator can access and modify any program or channel in the VMC 1000 For more information about channels see Chapter 1 About the VMC 1000 About RSS 2000 Channels If the Site Administrator has configured the VMC 1000 to import live feeds from the RSS 2000 these live feeds automatically are imported as channels and programs However you can move a channel to a different category rename the channel and you can move and rename the program 25 Video Media Center VMC 1000 User Guide Adding or Editing a New Channel Adding Channel Information To add or edit a new channel 1 2 3 S From the menu click Programming Click Add a Channel If you wish to copy an existing channel s attributes as a template select that channel from the list and click Copy You can then skip to the Adding Channel Details section Enter the channel name This name is seen on the Viewer P
28. ent feature The Resource Bin page appears 9 Select the downloadable media from the Resource Bin listing 10 Click Continue The Program Media page appears 11 Click Next The Program Access page appears 35 Video Media Center VMC 1000 User Guide Setting Program Access COPYRIGHT BUDE POLYCOM INC ALL RIGHTS RESERVED LI NEM Programming Program Wizard for New Program Messages STEP 4 of 4 Please do not use your browser s Back or Forward button to navigate while in the program wizard Instead use the navigation buttons provided in the System Configuration Hes x e ai 3 System information Please specify the access requirements you wish to apply to this program Only the specified users and groups will be able to view the program If you wish x to make a program accessible to all viewers remove all the specified users and groups from the assigned column Click Next to continue Programming Program Access Cancel Back Next Add a Program Adi C J Kia Channel Require Login to view Content Publish in Listings IV Add a Category Require Viewer Private Code Private Code Generate w Categories Principal Assignment Available Principals x Assigned Principals a Search EJ Channels by Ow EN O Qusers O Groups Both ofo ofo Search for assignable users or groups Available to Everyone
29. formation for the entire domain over a defined period including megabytes streamed per channel resource bin storage revenue summary usage summary and viewer summary Next l 3 Select the radio button for the report type you want to generate Click Next If prompted select the channels you want to include in the report Click Next Select the time range over which you want to include report data You can choose to include data over a one week an eight week or a six month period 7 Select whether the report should be generated in Portrait or Landscape mode and whether to include table borders 8 Click Generate Report 54 Polycom Inc Creating Reports About Program Reports Polycom Inc Program Reports are available in HTML format for a particular program or user These reports are available from the Program listing page or the Viewer listing page The VMC 1000 has the following Program Reports Viewer Attendance This report lists the number of media requests and date of last request for a particular program Media Viewing Records This report lists user activity by program This report includes time of viewing minutes viewed format and percentage of compliance percentage of entire program viewed but is not available for live programs Detailed Program Viewing Report This report includes date time and percentage viewed information for each program viewed by a particular Viewer
30. gout All gt gt lt All Cancel Back Next Polycom Inc Polycom Inc Managing Content in VMC 1000 To set program access 1 From the Program Access page check the Require Login to View Content box only if you want to require your users to log in to the system before viewing content 2 Check the Require Viewer Private Code box only if you want to make this program a Private Program by requiring a private code 3 If user defined private codes are allowed you must either enter a code or click the Generate button to create a random one 4 If user defined codes are not allowed you must click the Generate button 5 Ifyou create a hidden private program uncheck the Publish in Listings checkbox NOTE If you uncheck the Publish in Listings checkbox you must send the private program code or content link to your Viewers or they cannot access the program 6 If the Viewer Groups option has been enabled search for users and groups and select the groups and users you want to have access to this program by clicking the checkbox next to that group Only members of these groups and specified users are able to view the program 7 Ifyou want to make a program accessible to all Viewers check the Check All checkbox under Assigned Principals 8 Clickthe lt lt amp gt gt button Click Next to continue The Program Summary page appears 43 Video Media Center VMC 1000 User Gu
31. gram Items To edit Resource Bin items 1 2 Click Media Management Click Resource Bin The Resource Bin displays showing the Root Folder contents Polycom Inc Managing Content in VMC 1000 3 Click the folder link to open a particular folder and display its contents 4 Click Edit icon for the Resource Bin item you wish to edit A page displays showing the stored properties for the item 5 NOTE You cannot edit recorded RSS 2000 calls Deleting Resource Bin Items To delete Resource Bin items 1 a RR N Click Media Management Click Resource Bin The Resource Bin displays showing the Root Folder contents Click the folder link to open a particular folder and display its contents Check the checkbox to the left of the item name for any items you wish to delete Click the Delete button You are asked to confirm the deletion Click OK to delete the items or click Cancel to return to the default Resource Bin view Searching the Resource Bin Polycom Inc The Resource Bin search allows you to find resources based on keywords and a variety of attributes A simplified version of Resource Bin search is available from the Resource Bin page This simplified search allows you to search by resource name only To use the simplified search 1 2 3 Click Media Management Click Resource Bin Enter your keyword in the text box to right of the words Search Names 23 Video Media Center VMC 10
32. h includes e The Video Media Center VMC 1000 User Guide This document e The Video Media Center VMC 1000 Administration Guide Explains how to connect the VMC 1000 appliance to your network and enable it to manage video conference calls from the RSS 2000 e The Video Media Center VMC 1000 Release Notes Describes the product release This document also identifies known problems and their workarounds information not covered in the manuals or that has been modified since publication as well as problems that have been fixed since previous releases For more information about the Polycom RSS 2000 see the Polycom RSS 2000 User Guide Video Media Center VMC 1000 User Guide Audience This guide is primarily for VMC 1000 e Content Owners Users who create and manage VMC 1000 programs Document Conventions This document uses the following typographical conventions bold Names of fields screens windows dialog boxes and other user interface elements for example 1 Type the number into the Phone Number field and click Dial 2 Click Cancel to close the dialog box italics New terms book titles or emphasis for example According to the VERITAS Cluster Server User Guide crash tolerant applications are sometimes referred to as cluster friendly applications code Computer output command references within text and filenames for example Performs the initial configuration and reads the Vcsrc f
33. he Resource Bin page appears From the Resource Bin page click the checkbox next to the thumbnail you want to use from the Resource Bin listing The Program Media page appears If you do not select a thumbnail the system uses the default thumbnail set by your Site Administrator typically a company logo Click the Edit icon in the Streaming Media section to associate streaming media with this program The Resource Bin page appears The Resource Bin filters media items to show only the appropriate streaming item types that you can add to the program type Once in the Resource Bin click the checkboxes next to the items you want to add from the media folders Polycom Inc Polycom Inc S S Managing Content in VMC 1000 5 Click the Continue button You can associate more than one streaming file with any program Enter the program duration in minutes Select the Use Embedded Media Player for Media checkbox if you want this program s media content items to be launched in a branded pop up window NOTE Whether or not you check the Use Embedded Player option Live Calls and Recorded Calls with screen capture H 239 content are always created using a standalone player to preserve the original dimensions of the captured videos 8 Click the Edit icon in the Downloadable Media section to associate downloadable media with this program NOTE You can only upload downloadable media if you have purchased the Upload External Cont
34. he URL icon next to a program You are presented with a screen that has all of the URLs for the program you selected To copy these URLs into memory right click the Copy URL button in the Program URLs section Copy Shortcut For private programs you are provided with two content links one that contains the private code already included in the link and one without If the link does not contain the private code Viewers are prompted to enter the access code The program listing XML field contains an XML file of program media URLs and corresponding metadata to be used when integrating VMC 1000 content with an external site or application 45 Video Media Center VMC 1000 User Guide Saving a Program s Downloadable Media The VMC 1000 allows you to save a program s downloadable media to your PC To save downloadable media to your PC 1 Navigate to a program in the VMC 1000 Click the Save icon next to the program 2 Selecta directory on your PC to save a program s downloadable media to your PC 46 Polycom Inc Using the Media Editor Overview This chapter explains how edit video media used in your programs This chapter contains the following sections e About Media Editor Editing Video Content About Media Editor Media Editor is a web based tool that allows you to edit script events associated with an archive of a video file These script events include slide and poll events that can be added delete
35. hompson x Cancel Save i 6 Providea name for the folder the access level you want to assign to it and an optional description 7 Click Save to create the folder Polycom Inc 19 Video Media Center VMC 1000 User Guide Moving Items Between Folders To move items between folders 1 2 3 Click Media Management Click Resource Bin Select the items you wish to move by checking the boxes to the left of the item names Click Move at the top of the resource listings The Resource Bin displays with the previously opened folder highlighted in yellow Select the folder into which you want to move the selected items Click the Paste button Adding New Resource Bin Items 20 To add new Resource Bin items S no U A You can upload items to the Resource Bin in the VMC 1000 only if you have installed the Upload External Content feature Click Media Management Click Resource Bin Click the New Item button at the top of the resource listings The Resource Bin displays with the previously opened folder highlighted in yellow Select the folder in which you want to create the item Click Add Select the radio button for the item type you wish to add Click Next If the item you wish to add is a file that must be uploaded to the Resource Bin continue with Step 8 Otherwise skip to step 10 From the Upload New Resource page click the Browse button If it is
36. ick the Edit icon in the Program Image section to add a program image thumbnail to be displayed on the Viewer Portal NOTE You can only upload a thumbnail if you have purchased the Upload External Content feature The Resource Bin page appears 2 From the Resource Bin page click the checkbox next to the thumbnail you want to use from the Resource Bin listing The Program Media page appears If you don t select a thumbnail the system uses the default thumbnail set by your Site Administrator typically a company logo 3 Click the Edit icon in the Streaming Media section to associate streaming media with this program The Resource Bin page appears The Resource Bin filters media items to show only the appropriate streaming item types that you can add to the program type 4 Once in the Resource Bin click the checkboxes next to the items you want to add from the media folders Al Video Media Center VMC 1000 User Guide 42 5 Click the Continue button You can associate more than one streaming file with any program 6 Enter the program duration in minutes Select the Use Embedded Media Player for Media checkbox if you want this program s media content items to be launched in a branded pop up window 8 Click the Edit icon in the Downloadable Media section to associate downloadable media with this program NOTE You can only upload downloadable media if you have purchased the Upload External Content feature The Resource
37. ide Reviewing the Program Summary Page POLYCOM arm FOLVEDM INC ALL RIGHTS HESERUED User Logout T Messages Please do not use your browser s Back or Forward button to navigate while in the program wizard Instead use the navigation buttons provided in the System Configuration eee 77 Please review your program information below and click Save to create this program To change any information below click on the appropriate Edit item Information a Users erogramning Cancel Save Add a Program Program Type Live From File Date Created 31 Dec 1969 4 00 PM PST Add a Chaunel Live Status Not yet started Add a Category Program Status Active A Save As Master Program r Show Categories Information d Edit All Channels Channel Selection ch108_2007_11_27 a Program Name New Program fault I Channels by Owner Layout Default layout Short Description Channels by Category Long Description Advanced Search Keywords Use Embedded Media Player for Media Yes Line Moderate Reviews DE Program Listing ae Edit Available Date Not yet published Featured Channels Logout Expiration Date Does not expire Re Broadcasts 0 Resources d Edit Program Thumbnail defaut thumbnail Streaming Media Slide Media Downloadable Media Delivery d ait Delivery Option s None Selected Access d Edit Require Login no Private Code Not Required Program is Listed Yes Accessible by p All Viewers Can
38. iewer performs a search the system returns a match when the channel s name long description or keywords matching the Viewer s search terms The more keywords entered the more likely the channel is retrieved in a channel search The keywords field is particularly useful for entering additional keywords that do not appear in titles or descriptions Click the Next button to continue and review the channel information on the Channel Summary page Review Channel Summary Information To review channel information 1 2 3 Review the Channel Summary page Make any changes by clicking the Edit icon for that section of the wizard Click the Save button Copying and Pasting Channel URLs Polycom Inc To copy and past channel URLs The Channel URLs feature allows you to copy links to VMC 1000 channels programs and media into external applications In addition an XML representation of a channel is provided 1 2 3 From the menu click Programming Click Your Channels Click the URL icon next to the desired channel On the Programming URLs page are all the URLs for the selected channel its programs and associated resource items 27 Video Media Center VMC 1000 User Guide 28 4 To copy these URLs to the Windows clipboard right click the Copy URL button in the Channel Page URLs section and choose Copy Shortcut You can now paste the URLs into any source file The channel listing XML field contains an XML file describ
39. ile code bold Command line entries for example gt gt Type cp default_group ini group ini code bold Command line variables for example amp italics gt gt Type cp default_group ini groupnn ini replacing nn with the subscriber group number SMALL CAPS Specific keys on the keyboard for example gt gt Move the cursor by pressing TAB or SHIFT TAB viii Polycom Inc About This Manual Customer Support Recognizing that technology alone cannot solve today s complex challenges Polycom Global Services provides the industry s best technical support staff and programs to let you concentrate on the task at hand VMC 1000 users can select from a variety of support solutions to obtain the level of support that best meets their needs Before contacting your Polycom Global Services representative for technical assistance gather as much information as possible about your situation Any information you can provide helps us assess the problem and develop an appropriate solution Polycom Global Services Telephone If you have comments or questions about VMC 1000 or if you need technical assistance contact e Polycom Global Services in U S A 800 827 7782 Denver metro or outside U S A 303 223 5223 Polycom Inc ix Video Media Center VMC 1000 User Guide x Polycom Inc About the VMC 1000 Overview This chapter explains key concepts about the VMC 1000 appliance as part of the P
40. ing the channel program media URLs and corresponding metadata to be used when integrating the VMC 1000 content with an external site or application About Conference Call Channels A Site Administrator can enable VMC 1000 to capture live video conference feeds from the RSS 2000 VMC 1000 then saves the stream as a program and automatically creates a channel called conference calls adding the associated date of the stream in the channel name The Site Administrator can edit a conference call channel in a manner similar to how channel types are edited Polycom Inc Managing Content in VMC 1000 About Programs A program is a metadata wrapper that controls access to resources published using VMC 1000 Programs aggregate related streaming files and downloadable files from the Resource Bin for online presentation There can be several Resource Bin items associated with a single program For example a program can contain the same video in multiple bit rates or non related video files with different bit rates Programs are owned by the owner of the channel in which the program resides For more information about how programs work with categories and channels see Chapter 1 About the VMC 1000 Understanding Program Access Status Program access describes whether the program is accessible by Viewers Each program has a number of attributes that define whether the program is available to Viewers and if so under what conditio
41. inting Background Color amp Images 56 By default most browsers do not print background colors and background images If you print your report and do not see table background color perform the following procedure to enable the feature in your browser To set printing background color and images 1 a RR N From Internet Explorer choose Tools gt Internet Options Click the Advanced tab Under Printing check the Print background colors and images box Click OK Print your report as normal Polycom Inc Creating Reports Setting Page Print Margins In order for the reports to fit on the page properly it may be necessary to set the print margins for the page If the right hand edge of the report is cut off perform the following procedure to set the margins To set page margins 1 From Internet Explorer choose File Page Setup 2 Enter 0 5 for each of the four margins 3 Click OK 4 Print your report as normal Polycom Inc 57 Video Media Center VMC 1000 User Guide 58 Polycom Inc
42. ld down the Ctrl key while clicking to select more than one group or to deselect a group from a selection Cancel Save 3 Supply the required information including which groups the new user should belong to Select a group 5 Click the Save button Editing a User To edit a user 1 From the menu click Users 12 Polycom Inc Managing Access to Video Media Center 2 Click Show Users The page appears with a list of users POLYCOM COPVRIGHT EOOB POLYCOM TNC ALL RIGHTS RESERVED Messages Below is a list of users in this domain To email or delete users please check the desired users and choose the appropriate action from the drop down menu System Confi below then click Go system information Emal checked users Ge i Ada User M 1 4 of 4 subscribers Complete Lising Add a User j Add a Group Opes Email yene Edit Delete Show Users Anie Eisenberg aeisenberg polycom com d 4 Ej Show Groups Gladys Alegre Kimura galegre kimura polycom com dij 4 a Show Roles Greg Thompson gthompson mediapublisher com d a lee our proti John Hazelwood jhazelwood mediapublisher com d a A le m m 3 Click the Edit icon to the right of the appropriate user name 4 Make the necessary changes 5 Click the Save button IMPORTANT When you change a users groups you could be affecting their 6 access to some features
43. le in the ram wizard Instead use the navigation buttons provided in the System Configuration Mame n dia x i System Information Please supply the information requested below and click the Next button to continue Users Program Information Programming Cancel Next Add a Program Channel Add a Channel ch106 2007 11 27 V E Add Channel Add a Category Program Name Show Categories Short Description All Channels All Programs Channels by Owner L Can include HTML Advanced Search Note Incomplete HTML table tags will cause Netscape users to not be able to see the page Channels by Category Long Description Featured Channels Moderate Reviews Copy from Short Description type keywords for program searches separated by Logout commas Media Management Keywords v Use Embedded Media Player for Media Cancel Next To add program information 1 From the Program Information page select the channel you want to create the program in or create a new channel 2 Enter the program name This name appears to Viewers to identify the program 3 Fill in descriptions and search keywords this is optional The more keywords you enter the more likely your program is to come up in a program search 4 Select the Use Embedded Media Player for Media checkbox if you want this program s media
44. media and content Changing a User s Password To change user s password From the menu click Users Click Show Users Click the Edit icon to the right of the appropriate user name Click Change Password Make the password change on the subseguent page and click Save a Oc K WY Click the Save button Polycom Inc 13 Video Media Center VMC 1000 User Guide Deleting a User To delete a user 1 From the menu click Users 2 Click Show Users 3 Click the Delete icon to the right of the appropriate user name If the user being deleted owns programming and resources you are asked to select which user inherits the deleted user s programming and resources that user owns programs and resources then the system administrator must reassign those programs and resources to a current VMC 1000 user in that LDAP realm IMPORTANT If the System Administrator deletes a user from an LDAP realm and Emailing a User To email a user 1 From the menu click Users 2 Click Show Users 3 Selectthe user s you want to email by clicking the check box to the left of their names 14 Polycom Inc Managing Access to Video Media Center 4 Select Email which is the default from the drop down menu to the top left of the screen and click the Go button The Users Send Email page appears ALL RIGHTS RESERVED To send an email to the selected user s v Oo M The email will be sent shortly afterwards To receive a co
45. nfirmation please include your own email address in the box below Please note To send a message to more than one user click the back button and select all desired users Users Message Options Add additional email addresses separated by commas aeisenberg polycom com Send Message To Show Groups Show Roles Message Content Your Profile Message Subject Message Body Cancel Send 5 Confirm that you want to perform this action on all selected users by clicking OK in the dialog box that pops up 6 Fill out the subject line and body message in the fields provided 7 Click the Send button Polycom Inc 15 Video Media Center VMC 1000 User Guide 16 Polycom Inc Managing Content in VMC 1000 Overview This chapter explains how you can manage content in VMC 1000 This chapter contains the following sections e About the Resource Bin e About Channels e About Programs e Saving a Program s Downloadable Media About the Resource Bin The Resource Bin is a virtual file system for all streaming and downloadable resource files listed by a Content Owner The Resource Bin is managed by a Site Administrator or a Content Owner In the Resource Bin you can upload new resources view or edit information associated with existing resources and view shared resource files When you create a program you are prompted to choose files from the Resource Bin If
46. ns These are e Program Completeness Status active or suspended e Parent Channel s Status Start amp End Listing Dates Private Program Group Association e Encode Only never available Based on all the attributes a program can be Available Accessible by any Viewer authenticated or not Incomplete Program requires additional information before it can be used Polycom Inc 29 Video Media Center VMC 1000 User Guide e Restricted Accessible under certain conditions These are Group Restricted Only authenticated group members may see the program Private The program may only be seen by entering a private access code Not Listed The program does not appear on the Viewer Portal The only way to access the program is from a content link sent to the user outside of the VMC 1000 or published to an external portal e Unavailable Not accessible by any Viewer This may be for one or more of the following reasons Never Published The program was saved as a draft only Suspended The program has been suspended Channel Suspended The channel that contains the program has been suspended None of the programs in a suspended channel are accessible Pending The Start Listing Time has not been reached yet Expired The End Listing Time has been reached No Groups The program is group restricted but no groups are specified The program is therefore not viewable by
47. olycom video conferencing solution This chapter contains the following sections About the VMC 1000 Key Concepts About the VMC 1000 Polycom Inc The VMC 1000 manages live and video on demand VOD content created by Polycom RSS 2000 devices and manages video streams in Windows Media format created by other devices and uploaded to the VMC 1000 It provides scalable and reliable content access by means of streaming protocols to end users across the entire enterprise The VMC 1000 discovers new live and archived video calls recorded by RSS 2000 devices by periodically polling all registered RSS 2000 servers for a list of live and archived calls After each request the VMC 1000 compares the current list with a list obtained by the previous request and discovers the difference between the two states i e which live conferences and recorded files were added The VMC 1000 uses this information to create assets Resource Bin items and published events Programs to be accessed by end users Content Owners Site Administrators and Viewers The VMC 1000 uses different time frames to query for live and recorded content for example it could query every 10 seconds for new live streams and every 60 seconds for new recorded files Once a live stream from the RSS 2000 is discovered it is connected to an entry point publishing point on a standard Windows Media Server 9 Video Media Center VMC 1000 User Guide The VMC 1000 only re
48. on the number of views of the programs over the time period designated 53 Video Media Center VMC 1000 User Guide e Domain Summary Report This report provides megabytes streamed per channel Resource Bin storage revenue summary usage summary and user summary information for the entire domain over the time period designated Generating Aggregate Program Reports To generate Aggregate Program Reports 1 From the menu click System Information 2 Click the Reports button The Reports page appears POLYCOM COPYRIGHT 2006 POLYCOM INC ALL RIGHTS RESERVED Messages Please select the type of report you would like to generate below System Configuration Next System Information About Available Reports for Greg Thompson Resource Monitor Program Summary Report C Offers statistical information for each program including information on page and media views current price Server Processes tickets sold megabytes streamed and average views Reporting Logfiles Media Viewing Report Reports Lists the total number of times that media was viewed by a site visitor for each program ACL Troubleshooting c Viewer Activity Report Provides viewer activity by program for selected channels including time of viewing minutes viewed and format Users Programming Program Popularity Report Lists the most popular programs Media Management Domain Summary Report C Provides statistical in
49. ortal Enter a short description of your channel This description appears on the channel listing page It can be truncated by the VMC 1000 so it displays more cleanly within the user interface Enter a long description which appears on the Viewer side channel page The long description can include HTML if your domain is configured to allow this Ifyou do not want the channel to appear on the Viewer Portal right away click the Suspended Channel radio button You can then populate the channel with programs prior to making it active Click the Edit icon in the Channel Image section to select a thumbnail image that is displayed on the Viewer Portal VMC 1000 supports BMP PNG and JPEG as file formats you can use for thumbnail images From the Resource Bin page click the checkbox next to the thumbnail you want to use from the Resource Bin listing You are returned to the Channel Wizard NOTE You can only upload a thumbnail if you have purchased the Upload External Content feature 10 Click the Next button to go to step 2 of the Channel Wizard page 26 Polycom Inc Managing Content in VMC 1000 Adding Channel Details To add channel details 1 From step 2 of the Channel Wizard select a Primary Category If there are no categories listed in the primary category drop down menu contact your Site Administrator It is also possible to select up to three secondary channel categories Enter search keywords When a V
50. quires a single stream to be pulled from the RSS 2000 to enable hundreds of streams The VMC 1000 publishes live event links on its Viewer Portal and redirects end users to the live streams from a streaming server Once a video archive recorded by an RSS 2000 device is discovered by the VMC 1000 it is transferred from the RSS 2000 device to a central repository managed by the VMC 1000 The managed content can then be assigned access control parameters and published to the VMC 1000 to be accessed by the Viewer Portal which contains an embedded Window Media player or by the Windows Media Player depending upon which option the Site Administrator selects during setup The following figure shows how the VMC 1000 works as part of the Polycom video conferencing solution Polycom it A e i RSS 2000 So sa groco 7 PS amp 7 N BE s goce AB lt ga ae e PolyoomVMC 7s eo Fa Polycom Portal Mee s X Video Media Center he we A We POLYCOM AS e Polycom RSS 2000 4 S POLYCOM POLYCOM r Key VMC 1000 Features The following are important features of the VMC 1000 RSS 2000 Registration and Monitoring The VMC 1000 registers an unlimited number of RSS 2000 devices Once registered the VMC 1000 monitors the state of the RSS 2000 devices A link to the RSS 2000 native UI enables users Site Administrators to access the RSS 2000 device directly from the VMC 1000 interface Content Creation and Publishing
51. rded 05 15 2007 Streaming 768 kbs 0 32 1 Quit Search Display Name Source FileName Media Type Downloadable All Media Types Upload Status All v Format Al v Bitrate Linked Program Names Start New Search Cancel Restore Last Search Search Er m 8 You can search resources by additional attributes including media type format bitrate and upload status To use the advanced search 1 Click Media Management 2 Click Resource Bin 3 Enter your keyword in the text box to right of the words Search Names 24 Polycom Inc About Channels Polycom Inc Managing Content in VMC 1000 4 Click the link called More The Resource Bin Advanced Media Search page appears POLYCOM Resource Bin Advanced Media Search Messages Enter as many details as you want about the item you are searching for and click Submit System Configuration System Information Display Name Source FileName Users ee Media Type Downloadable w AlMediaTypes v Upload Status AI Moda Mensacment Format Al v Bitrate L Resource Bin Linked Program Names Cancel Restore Last Search Search jn E The attributes available for searching depend upon the configuration of your domain 5 Enter the keywords and select the attributes you want to search by and click the Search button Search results are displayed in a manner similar to how they are list
52. re editing an existing caption and you want to merge it with the previous caption of that language The dialog prompt shows the new caption text and how long that caption is displayed for Polycom Inc Using the Media Editor To delete a single event 1 Click the Delete icon for that event 2 To delete multiple events check the boxes to the left of the events to be deleted 3 Click the Delete Selected button You can select all displayed events by checking the checkbox at the top of the list Enabling Continuous Captioning The Enable Continuous Captioning feature allows you to listen to a portion of the video click the Enter key to pause the video and move the browser focus to the Caption Text area You can then type the text of what was just said Hitting the Enter key again saves the caption opens a new caption window sets the player s current timestamp as the timestamp of the new caption and resumes playback of the video In this way the audio track of the video is captioned without needing to use the mouse To the enable Continuous Captioning e Select the Continuous Captioning checkbox Displaying Transcript Text Trimming Video Polycom Inc You can display the text of all captions of the currently selected Preview Language Doing so is helpful for proof reading or copying and pasting into a document for attachment to the program To display transcript text e Click the See Transcript button You
53. rogram Status icon at the top of the page 3 Click Save to save your program 37 Video Media Center VMC 1000 User Guide Creating a Scheduled Rebroadcast Program 38 To create a Scheduled Rebroadcast program If channels are enabled in order to add a program you must first establish at least one channel Please see the About Channels section in this chapter for more information 1 From the menu click Programming 2 Click the Add Program icon The Program Creation Wizard page appears POLYCOM TORIS COM INC ALU RIGHTS RESERVED LI NEM Programming Program Creation Wizard Messages What type of program do you wish to add System Configuration System Information C von Users Scheduled Rebroadcast Programming Media Management Copy from Master none available v Logout Cancel Next 3 Select the Scheduled Rebroadcast option If you have already created a program with attributes that you want to copy to this program and saved it as a Master Program select a program to copy attributes from the drop down menu If not then please continue with the following steps 5 Click Next The Program Information page appears Polycom Inc Managing Content in VMC 1000 Adding Program Information LU RIGHTS RESERVED Er Ge WZA ren a Messages STEP 1 of 4 Please do not use your browser s Back or Forward button to navigate whi
54. se Authentication If a company does not have an external directory service or does not want to leverage their existing directory service an optional database authentication mechanism is available to leverage the VMC 1000 database VMC 1000 System Monitoring The VMC 1000 System Monitoring Monitors the VMC 1000 s run time system parameters including the number of active sessions utilized memory and the average request response time e Provides access to system alerts and logs Video Media Center VMC 1000 User Guide Key Concepts Realm e Reports critical system level and application level events such as low storage and streaming connections errors because of license limitations on the number of supported streams etc Reporting The VMC 1000 includes five Aggregate Program Reports that allow the Site Administrator to find out how the VMC 1000 is performing The VMC 1000 includes the following Aggregate Program Reports e Program Summary Report e Media Viewing Report Viewer Activity Report Program Popularity Report Domain Summary Report The VMC 1000 also includes four Program Reports that allow the Site Administrator and Content Owner to get information about a particular program or user VMC 1000 includes following Program Reports e Question Submission e Viewer Attendance Media Viewing Records e Detailed Program Viewing Report This section explains key concepts that can help you understand how the
55. se enter your email address and password to begin working in the Video Media Center administrative interface Login Password Forgotten password Logging in as a Viewer Viewer users only have access to the Viewer Portal The URL for the Viewer Portal Login page uses the following convention http server ome default jhtml Check Browser Setup There are no live programs currently scheduled for today eae Full Live Program Schedule Login Search E To browse channels select one of the categories below Advanced Search Recorded2007 05 Category for RSS calls 8 Polycom Inc Getting Started with the VMC 1000 Navigating the VMC 1000 User Interface Polycom Inc The VMC 1000 UI uses a dynamically generated menu which provides all the navigation links necessary to use the application You activate the menu by clicking the menu option in the left navigation menu For those menu options that have sub options the sub options open up Simply click the sub option and the next page loads The VMC 1000 UI menu is generated according to the logged in user s role This means not all menu options are available to all users For more information on user roles please see Chapter 2 Getting Started with the VMC 1000 Video Media Center VMC 1000 User Guide 10 Polycom Inc Managing Access to Video Media Center Overview About Users Adding New Users Polycom Inc
56. t Programs es rn 29 Understanding Program Access Status unsur rrr 29 Details p ne up 30 Program Types 2 84 9e RR ERES ERE RE EE ae 30 iv Polycom Inc Contents About RSS 2000 Programs 0000 nennen nen 31 Creating a VOD Program cesses pr er en 31 Adding Program Information 32 Adding a Program Listing 0 eee eee eee 33 Adding Program Media 000 e cece cece e eens 34 Setting Program Access 36 Reviewing the Program Summary Page o 37 Creating a Scheduled Rebroadcast Program 222222 20 38 Adding Program Information 6 66 c eee een ees 39 Adding a Program Listing 0 6 40 Adding Program Media 0 cece eee eee eee 41 Setting Program Access 2e pec rp ea a 42 Reviewing the Program Summary Page 44 Editing a Program asii hiai ae en 44 Previewing a Program 22222ceeeeeeeeeeeeenenenen nenn 45 Copying and Pasting Program URLs o 45 Saving a Program s Downloadable Media o 46 5 Using the Media Editor OVERVIEW een bo bona 47 About Media Editor 47 Editing Video Content 0020 nennen nen 47 The Timeline Area 6 330003 222 2 T U NET 49 The Slide and Caption Preview Area 0 000 49 The Timeline Area 000 nenn 50 Filtering Events sn ri no eter ee os el aee od 50 Adding Slides Chapters or Captions 22222200 5
57. the VMC 1000 Click Next to continue The Program Media page appears Polycom Inc Polycom Inc Managing Content in VMC 1000 Adding Program Media POLYCOM YEON INE ALL RIGHTS RESERVED Messages STEP 3 of 4 Please do not use your browser s Back or Forward button to navigate while in the program wizard Instead use the navigation buttons provided in the System Configuration Ha von Ninste wii er aii pm A System Information To change the program image or add or remove resources or media click the appropriate Edit button and follow the subsequent instructions then click the Next button Also be sure to add a duration for the program Users Programming Program Media Add a Program Cancel Back Next Jaa ee Program Image edit Add a Category Show Categories All Channels All Programs Channels by Owner Channels by Category Advanced Search Streaming Media dd east Name Format Type Bit Rate Duration View Save Featured Channels There are no items to display Click Edit to add items Moderate Reviews Media Management Logout Program Duration 1 mins Use Embedded Media Player for Media V Downloadable Media d Edit Name Format View Save There are no items to display Click Edit to add items Cancel Back Next To add program media 1 From the Program Media page cl
58. ually added through the system The Resource Bin is a virtual file system for all streaming and downloadable files uploaded into the VMC 1000 In order to create a program with streaming files or streaming and downloadable files you must first populate your Resource Bin In the Resource Bin you can e Upload new resources e View or edit information associated with existing resources Organize Resource Bin items within Resource Bin folders e View shared resource files When you create a program you are prompted to choose resource files from the Resource Bin The Site Administrator and the Content Owner can both manage the Resource Bin The Site Administrator can view all resources Content Owners can only view shared or public resources and only the private resources they own or manage streaming downloadable thumbnail etc Polycom Inc Getting Started with the VMC 1000 Overview This chapter explains how to log into and navigate within the VMC 1000 It contains the following sections Logging into VMC 1000 Navigating the VMC 1000 User Interface Logging into VMC 1000 The VMC 1000 login page is the entry point for all users Each Site Administrator Content Owner and Viewer has an individually assigned username and password that gives them access to the VMC 1000 When the VMC 1000 uses an enterprise LDAP system for user authentication the users log in using their regular LDAP credentials Polycom Inc In ad
59. ure you can create a program with uploaded streaming media files Any file to be uploaded to Resource Bin cannot have spaces in its name You must amp rename it prior to selecting it for upload Adding a New Folder To add a new folder 1 Click Media Management 2 Click Resource Bin 18 Polycom Inc Managing Content in VMC 1000 3 Click New Folder at the top of the resource listings The Resource Bin Add Resource page displays with the previously opened folder highlighted in yellow Resource Bin Add Resource Messages You are in the process of ADDING a folder Hi lite the target folder and click ADD System Configuration EET sz I A A E Fer od Users Cancel Add Programming View Save Edit Access Leve Name Format Type pirate SE inked Media Management c I if Recorded RSS Calls 91 tems Cancel Add a umm E Select the folder in which you want to add your new folder by clicking it 5 Click the Add button The Resource Bin New Folder page appears POLYCOM POLYCHM INE ALL RIGHTS RESERVED 17 Messages Please fill in the requested information and click Save System Configuration Cancel Save Users gt Folder name Programming Media Management Access Level private Folder L Resource Bin Shared Folder Public Folder Description Owner Greg T
60. ws you to cue the player to a specified timestamp The Slide and Caption Preview Area Polycom Inc This area shows what slide and caption if any are displayed at the Video Player s current timestamp If there are captions in more than one language the Preview Language pull down between the Preview area and the Video area selects which language displays 49 Video Media Center VMC 1000 User Guide The Timeline Area 50 The Timeline Area shows a list of events associated with the video in chronological order Each event type has its own icon e Slide e Chapter Caption Filtering Events The list of events can be filtered by un checking some of the event types to be displayed from the top of the Timeline To only show captions From the Timeline area un check Chapters and Events To only show English captions 1 From the Timeline area select English from the pull down at the top of the Timeline Clicking the timestamp for the event cues the video player to that time in the video Adding Slides Chapters or Captions To add slides chapters or captions 1 Click Add Slide Add Chapter or Add Caption or the Edit icon for one of the events The appropriate edit page in the Edit window opens Enter the requested information To populate the Timestamp field with the video player s current timestamp click the Paste Timestamp from the Player icon 4 Click the Merge icon in the Edit window if you a
61. your Resource Bin is empty you cannot create a useful program Resource Bin Items Resource Bin items consist of the following e Streaming Media Video files in Windows Media format only Thumbnails Images that appear in channels and programs Acceptable file formats for thumbnails are BMP PNG and JPEG Recommended size for thumbnails is 100X100 pixels Downloadable Media Any media type Examples include PDF documents and PowerPoint slides These are available to download by Viewers of VMC 1000 programs Polycom Inc 17 Video Media Center VMC 1000 User Guide e Slide Packages Consist of PowerPoint slides uploaded and converted to JPEG images by the VMC 1000 Content Owners can use these slide packages to sync with their video RSS 2000 Resource Bin Items Whena video stream is imported into the VMC 1000 by means of the RSS 2000 this video is added to a group in VMC 1000 called Everyone At this point it is not a program and it is available to all persons in the Resource Bin until a Site Administrator or Content Owner assigns this video stream to a person who then owns it This person becomes the only one who can edit the program There are two ways to populate the Resource Bin with streaming video When you connect to the RSS 2000 streaming video is automatically uploaded to the Resource Bin in the VMC 1000 e The second way involves the purchase of the Upload External Content feature Using this feat
62. your first time uploading you could be prompted to accept the installation of the Upload Progress applet Polycom Inc Polycom Inc 10 11 12 Managing Content in VMC 1000 Select the file to be uploaded from your hard drive or mapped network drives in the pop up window Click Open The file s path appears in the text field of the Upload New Resource page Click Upload and Save to continue If configured for the domain a progress indicator alerts you to the status of the upload process When the file has successfully uploaded you are presented with the next screen For any Resource Bin type you must specify the Access Level which determines whether any other Content Owners can use edit or delete this item Adding New Streaming Media To add new streaming media 1 2 3 Follow the steps from the Adding New Resource Bin Items on page 20 Select whether the media file uploaded is Audio or Video Specify the bitrate of the uploaded file You can use an approximate value from the pull down menu or specify and exact value which can be text For Windows Streaming Media files the bitrate is extracted from the file itself during upload and a value is shown in the bitrate field Specify a Display Name Enter an optional description for the item You must fillin a positive duration value for streaming media in minutes The streaming media files approximate duration is extracted from the file and entered into

Polycom Video Media Center VMC 1000 User's Manual

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