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Polycom SoundPoint IP 600 SIP User's Manual

1. 16 Instant Messaging 17 Multilingual Support Localization 17 Phone Reboot 17 Troubleshooting 18 Safety and Compliance 19 Part 15 Rules 19 Class B Digital Device or Peripheral 19 Modifications 20 Installation Instructions 20 Plug Acts as Disconnect Device 20 Industry Canada IC 20 CE amp VCCI Mark 20 Polycom Limited Warranty and Limitation Liability 20 Exclusions 21 Warranty Exclusive 22 Service Agreements 21 Limitations of Liability 22 Disclaimer 22 Governing Law 22 Copyright Notice 22 1 Thank you for cho
2. 8 Call Timer 8 Ending a Call 9 Redial 9 Call Forwarding 9 Volume Adjustment 9 Do Not Disturb 9 Time and Date 10 Headset Memory Mode 10 Display Contrast 10 Ring Type 10 Call Lists 11 Contact Directory 11 Speed Dial 12 Multiple Lines 13 Multiple Call Appearances 13 Shared Lines 14 VoiceMail and Voice and Text Messaging 14 Distinctive Ringing Call Treatment 15 Presence Status Buddy Lists
3. 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Access to special services future implementation Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Allows setup of a 3 way local conference Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Transfer of current call to third party Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Dials last connected party from the telephone Hold
4. 2 Dial the desired number OR Dial by SIP URL or IP address as above Using the Headset 1 With the optional headset connected press any assigned line key Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 or NewCall to obtain dial tone 2 Dial the desired number OR Dial by SIP URL or IP address as above Users also have the option to dial directly from the dial pad without first getting dialtone Simply enter the number then lift the handset or press the Dial soft key or press the Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 or Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages
5. Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 keys In all cases the active call will appear on the dis play showing call duration and destination See also Headset Memory Mode During a call users can alternate between handset headset or handsfree modes by pressing the Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 or Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 keys Examples 10 3 0 42 joe 205 173 1 24 sip jane polycom com To obtain the IP address of your telephone press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directo
6. TUV8 7 WXYZ9 OPER PQRS 0 or the Exit soft key to return to the idle display See also Distinctive Ringing Call Treatment 11 Call Lists A local list of calls missed received and placed is maintained by the telephone up to 100 for each Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 followed by Missed Received or Placed Calls as desired Call information will be displayed From this screen 1 Choose Edit to amend the dial string if necessary 2 Choose Dial to return the call 3 Choose Exit to return to the previous menu For additional choices press More fol lowed by 4 Info to view information about the call 5 Save to store the contact to the Contact Directory 6 Clear to delete the call from the list Press More and Exit soft keys to return to the idle display Contact Directory In addition to a directory of missed placed or received calls the telephone can store a local directory of 500 or more contacts Users can add delete edit dial search or instant message any contact in this list through just a few key strokes To add or ed
7. 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 The Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 key lights up to indicate that the other party parties cannot hear you To turn off Microphone Mute press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 again Call Hold During a call press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXY
8. Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial 6 Using SoundPoint IP 600 SIP Placing a Call Using the Handset 1 To obtain dial tone pick up the handset 2 Dial the desired number OR Dial by SIP URL IP address After obtaining dial tone press Name Enter URL or IP press for and for Press Send to complete the call Using Handsfree Speakerphone Mode 1 With the handset on hook press any assigned line key Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 or NewCall to obtain dial tone
9. GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 or the Exit soft key to return to the idle display Ring Type Many ring types are available Users can select different rings to distinguish between lines on a multiple line configured tele phone or to have a different ring from their neighbor s telephone To change the incoming ring to a desired sound 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Select Settings fol lowed by Ring Type 2 Optional If multiple lines are used first select which line to change Time and Date Time and Date is clearly displayed on the SoundPoint IP 600 SIP telephone Accu racy is maintained through server control Contact your System Administrator if either time or date is incorrect Users have control over the format of the display Select a format which is right for you as follows 1 Press Hold
10. Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 and select Settings 2 Scroll down to and select Language 3 Scroll through the list of available languages and press the Select soft key when the desired language is highlighted 4 The display will change to the lan guage of your choice 5 Exit to the idle display by pressing Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Phone Reboot Periodically the telephone may require a user reboot Reasons for this include accepting a new configuration or new software To reboot the telephone simultaneously press and hold the Messages Microphone Mute and Volume keys highlighted above for more than 3 seconds The reboot pro cess will begin and is complete when the idle display is shown Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS
11. Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Places current active call in Hold state Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Cancels ringing and directs incoming calls to your Voice Mail if supported Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Place receive text and voice messages Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Di
12. 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial In the case of problems it may be possible to restore normal operation of your telephone without rebooting Contact your System Administrator before at tempting to reboot the telephone Call progress tones are changed automat ically when the language is changed but the user can manually select a different set of tones To change call progress tones 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 and select Settings 2 Scroll down to and select Call Progress Tones 3 Scroll through the list of available call progress tones and press the Select soft key when the desired option is highlighted 4 Exit to the idle display by pressing Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Men
13. Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial to switch between Enabled and Disabled settings for the last four fields 7 Press Save to confirm or Cancel to abandon the changes then press Exit to return to the idle display To search for a particular contact 1 Press More and then Search from the Contact Directory menu 2 Using the dial pad enter the first few characters for First or Last names 3 Press Search to search for contacts 4 Successful matches can be dialed from the resulting screen To quickly view respective call lists from the idle display Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial for Placed Calls Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial for Received Calls Press Hold Del Sel 1 3 DEF 5 JKL 4 GH
14. Status Buddy Lists The telephone combines interactive message services and status monitoring to comple ment a traditional messaging application such as email Live interaction within a pool of telephones is possible by monitoring the presence of the parties involved Each telephone can watch the status of up to eight other telephones These other telephones form the Buddy List The status of buddies is displayed and updated in real time Each telephone can also be watched by up to eight other telephones To add or delete a contact from your buddy list or block a contact 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 and select Contact Directory 2 Using the arrow keys scroll through the directory to choose a contact 3 Press Edit and scroll down to the Watch Buddy or Block Buddy fields 4 Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Ser
15. a call to another extension or number check that the display changes in response No Ringing Verify incoming ring setting and volume levels Adjust the ringing level from the front panel using the volume up down keys Verify successful outbound or inbound calling As No Display above Check same status of handset headset if connected and through the hands free speakerphone No Audio on Headset Verify correct connections Ensure the headset is plugged into the jack marked Headset at the rear of the telephone Ensure the headset amplifier if pres ent is turned on and or the volume is correctly adjusted Swap the handset into the headset jack at the rear of the telephone and verify that audio or dial tone is now present 19 No Response from Feature Key Presses Verify telephone is in active state Make a call to the telephone to check for inbound call display and ring ing as normal If successful try to press feature keys within the call to access Directory or Buddy Status for example Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial followed by System Status and Server St
16. and receive text messages using their telephones To read text messages 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 and select Instant Messages OR Press the InstMsg soft key to read a message just received Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial 2 Optional If multiple lines are in use select from which line mes sages are to be retrieved 3 Messages appear first to last in sent order 4 Press the Next or Prev soft keys to cycle through messages in order 5 Press the More soft key to access the Delete Reply and New options To send a text message 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu
17. first line Press Hold during the first call and press NewCall to obtain dial tone for a second call Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 W
18. forward 3 Select Contact and press the Edit soft key to enter a number or URL to forward all future calls to 4 Press the Forward soft key to confirm Call Forwarding Idle display returns with a moving arrow on the line label to confirm Call Forwarding enabled To turn call forwarding off 1 Press the Forward soft key from the telephone s idle display 2 Optional If multiple lines are in use select which line to disable Call Forward 3 Press the Disable soft key Idle display returns and the line indicator now displays the regular icon Volume Adjustment Press the volume keys to adjust receiver volume during a call Pressing these keys in idle state adjusts the ringer volume To conform to regulatory requirements hand set and headset volume will return to a preset level after each call Handsfree volume set tings will be maintained across calls Do Not Disturb Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 to prevent the telephone from ringing on incoming calls A flashing icon and text on the display indicates that Do Not Disturb is on Calls received while Do Not D
19. ring tone To set a distinctive ring for a local contact 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 and select Contact Directory 2 Using the arrow keys scroll through the directory to choose a contact 3 Press Edit and scroll down to Ring Type 4 Enter a number corresponding to one of the ring types available press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial then Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial to remove an existing value See Ring Type in this guide for further details To listen to voice messages 1 Press Hold Del Se
20. to provide reasonable protection against harm ful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfer ence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an out let on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experience radio TV technician for help 20 Modifications In accordance with Part 15 of the FCC Rules the user is cautioned that any chang es or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment Installation Instructions Installation must be performed in accor dance with all relevant national wiring rules L Installation doit tre ex cut e confor m ment tous les r glements nationaux applicable au filage lectrique Plugs Acts as Disconnect Device The socket out
21. ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 key can be pressed to quickly exit from any directory 5 To enter text using the dialpad press the number keys one or more times For example for A press 2 and for C press 222 When in text entry mode the display title will show whether keys will generate numbers 1 upper case A or lower case a characters and the 1 A a soft key can change this Local Conferencing A conference may be created with two other parties using the telephone s local conferenc ing feature 1 Place a call to the first party 2 Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial or the Confrnc soft key to obtain a new line the active call is placed on hold Transferring a Call 1 During a call press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO
22. Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Conference Forward Transfer Call Lists Speed Dial Redial Menu Voice Mail Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 2 Select Settings followed by Clock 3 Select from Clock Date or Clock Time or Clock Order 4 Scroll through the options via the up and down arrow keys 5 Press Select to confirm and Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Conference Forward Transfer Call Lists Speed Dial Redial Menu Voice Mail Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 to return directly to the idle display 3 Using the arrow keys highlight the desired ring type Press the Play soft key to hear the selected ring type 4 Press Select to change to the se lected ring type 5 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6
23. HER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAIN TENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POS SIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLY COM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclu sions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law Limitations of Liability Disclaimer Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California U S A and by the laws of the United States excluding their conflicts of laws principles The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from applica
24. HI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Mutes audio transmission locally during calls Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Allows users to place and receive calls through an optionally con nected headset Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial Line or Speed Dial keys with LED indicators Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Access to local directories and call lists Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER
25. I 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial for Missed Calls Limit depends on Server configuration Contact your System Administrator for full details Contact Directory continues on the next page 12 Speed Dial Pre assigned numbers can be associated with line keys for rapid automated dialing Speed Dial entries are consecutively placed next to assigned line keys on the telephone Example To assign Jane to a Speed Dial key 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 and select Contact Directory 2 Press the Add soft key to enter Jane s contact details see previous section or highlight Jane s existing directory entry and press Edit 3 Enter Speed Dial Index as 1 This assigns Jane to the first available line key on the display 4 Press Save to confirm or Cancel to abandon the change then press Exit to return to the idle display Idle display is now
26. I 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial keys can be used as Page Up and Page Down 2 When menus have submenus use Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial and Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial to move one level down or one level back up 3 The Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 key can be pressed to quickly exit from any menu 4 The Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2
27. JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial or the Trnsfer soft key the active call is placed on hold 2 Dial the number to which you want to transfer the call 3 Call may be transferred without consultation by immediately pressing Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial or the Trnsfer soft key again Blind Transfer 3 Dial the telephone number of the second party 4 When the second party answers press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial or the Confrnc soft key again to join all parties in the conference Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPE
28. Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 2 Select Instant Messages 3 Optional If multiple lines are in use first select from which line to send a message 4 Press the More soft key then New 5 Enter the desired extension or SIP URL Press the 1 A a soft key to alternate between numeric and upper lower case alphanumeric modes Shared lines are an optional feature configured on the server and may not be supported on your particular system Contact your System Administrator to find out Voicemail and Voice and Text Messag ing continues on the next page 15 Voice Mail is an optional feature configured on the server and may not be supported on your par ticular system Contact your System Administrator to find out Screen options may vary with served based ap plication Voice Mail can be accessed with a single key press Contact your System Administrator to configure this option 6 Press the Select soft key to choose from various pre scripted short mes sages OR Press Edit to compose a custom message Use dialpad keys to cycle through the character set Use keys 1 0 and to select special charac ters 7 Press Send when finished Distinctive Ringing Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory This allows identification of a contact by a specific
29. R PQRS 0 Directories Services Conference Transfer Redial Ending the call on the conference originator s telephone will termi nate the conference OR Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial or the Trnsfer soft key again after consulting with the new party Consultative Trans fer Transfer may be cancelled during prog ress by pressing the End Call soft key Press Resume to return to the active call Call Timer Call progress on an active call is moni tored through a local call timer This is visible within the active call window on the display 9 Ending a Call Press the line key or the EndCall soft key OR Redial Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 to dial the last call placed from your telephone Replace the handset or press Hold De
30. TED TO THE WARRANTIES OF MERCHANTABIL ITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LI ABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Polycom Inc 1565 Barber Lane Milpitas CA 95035 2003 Polycom Inc All Rights Reserved Polycom SoundPoint and the Polycom logo design are registered trademarks of Polycom Inc in the U S and various countries All other trademarks are the property of their respective companies 1725 11619 001 Rev B Menu Voice Mail Do Not Disturb Hold Del Sel Forward Conference Transfer Call Lists Speed Dial Time amp Date Redial 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC
31. User Guide SoundPoint IP 600 SIP 1 4 x SoundPoint IP 600 SIP Menu Voice Mail Do Not Disturb Hold Del Sel Forward Conference Transfer Call Lists Speed Dial Time amp Date Redial 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC USER GUIDE Contents Introduction 1 Parts List 1 Installing SoundPoint IP 600 SIP 2 Connecting Network and Power Source 2 Connecting the Handset and Optional Headset 3 Attaching the Base 3 Features 4 Key Descriptions 5 Using SoundPoint IP 600 SIP 6 Placing a Call 6 Answering a Call 7 Call Hold 7 Microphone Mute 7 General Key Use 8 Local Conferencing 8 Transferring a Call
32. XYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial 14 Shared Lines The telephone supports shared lines A shared line is indicated by a different line icon In the diagram the first line is private and the second line is shared If two telephones share a line an incoming call to that number will cause both telephones to ring The call can be answered on either telephone but not both If a shared line is in use on one of the tele phones it cannot be used on the other one The shared line icon changes to a moving icon and the line LED turns red when the line is in use remotely Calls on shared lines can be transferred put on hold or added to a conference Voicemail and Voice and Text Messaging Users can send and receive both Voice and Text messages on the telephone Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the telephone and optionally a visual notification on the display Individual line indicators reflect voice or text messages left on that line useful if multiple lines are in use A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center SIP Instant Text Messaging is supported in real time Users can send
33. Z9 OPER PQRS 0 or the Hold soft key The call will be placed on hold and this will be indicated on the display The remote party will see a held call state on their display Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 again or the Resume soft key to retrieve the call Incoming calls may be ignored by pressing the Reject soft key or Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 during ringing If multiple calls are on hold use the line keys on the left of the display to select a line then the arrow keys to select a call then press the Resume soft key to retrieve the call Microphone Mute applies to all modes handset headset and handsfree You can still hear all other parties while Mute is enabled If there is an active call when a new incoming call is received pressing the Answer
34. ac cident fire lightening power surges or outages or other hazards IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDI TIONS EXPRESS OR IMPLIED EI THER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANT ABILITY FITNESS FOR A PARTICU LAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGE MENT ALL OF WHICH ARE EX PRESSLY DISCLAIMED POLYCOM NEITHER ASSUMES NOR AUTHO RIZES ANY OTHER PERSON TO AS SUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS Exclusions Warranty Exclusive Service Agreements Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product 22 LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUEN TIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OT
35. as shown An additional speed dial key for Joe can be added to the previous example as follows 5 Repeat steps 1 and 2 for Joe s con tact details 6 Enter Speed Dial Index as 2 7 Press Save to confirm or Cancel to abandon the change then press Exit to return to the idle display Idle display is now as shown On a default configuration of the telephone there could be up to five line keys available for speed dial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial To dial a number assigned to a Line Key simply press the line key directly opposite the number on the display To remove a Speed Dial entry 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Statu
36. atus to confirm line is actively registered to the server Reboot the telephone to attempt re registration to the server Display shows Network Link is Down Verify LAN cable is properly connected Check termination at the switch or hub furthest end of the cable from the telephone Check that the switch or hub is opera tional flashing link status lights or contact your System Administrator Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial followed by System Status and Network Status Scroll down to verify LAN port is Active Reboot the telephone to attempt reconnection to the network Safety and Compliance Part 15 Rules This device complies with Part 15 of the FCC Rules Operation is subject to the fol lowing two conditions 1 This device may not cause harmful interference and 2 This device must accept any interferences received including in terference that may cause undesired operation Class B Digital Device or Peripheral Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed
37. ctories Services Conference Transfer Redial 2 Installing SoundPoint IP 600 SIP This section provides basic installation instructions and information for obtaining the best performance with the SoundPoint IP 600 SIP telephone If you require additional information or assistance with your new telephone please contact your System Administrator The SoundPoint IP 600 SIP User Guide includes regulatory compliance infor mation that your System Administrator should review and can also be found at http www polycom com Connecting Network and Power Source AC Power Option Connect the supplied Network cable between the LAN jack on the telephone and the LAN port on the wall or hub switch device port Connect the DC plug on the AC wall adapter to the DC jack marked on the telephone In Line Power Option If the telephone is connected to a compatible Ethernet switch that can provide in line power the telephone will use that power option Simply plug the supplied Net work cable between the LAN jack on the telephone and an available Power and Data port on the In Line Power switch Cisco Catalyst In Line Power Switch IEEE 802 3af compliant In Line Power switch Optional 3 Connecting the Handset and Optional Headset Attaching the Base 1 Place all cords in the recessed area above the modular jacks as shown Optional 1 Connect the short straight end of the telephone cord to the
38. d Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial Soft Keys The screen will display labels for these keys to identify their context sensitive functions Line Indicators Individual multi color LEDs display a dynamic call state 5 Feature Key Description Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Allows for handsfree communication during calls Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL G
39. handset and the corresponding longer straight end of the cord to the handset jack on the back of the telephone 2 Connect the headset optional accessory to the headset jack on the back of the telephone 2 Align the two protrusions on the bracket with their corresponding holes in the telephone and snap them together to lock the base to the telephone For a list of compatible headsets go to http eknowledge polycom com and follow the Knowledge base link 4 Features Line Speed Dial Keys Use these keys to activate up to six lines or speed dials that can be assigned to your telephone Speakerphone Microphone Mute Headset Feature Keys Access important features using these keys Dial Pad These 12 keys provide the 10 digits alphabetic and special characters available in context sensitive applications Volume Display Adjustment Keys Use these to adjust the volume of the handset headset speaker and ringer as well as the display contrast Display Control Keys Use the arrow keys to scroll through the displayed information Hold Hookswitch Speaker For ringer and handsfree audio output Indicator This will alert you to incoming calls new messages and other events Graphic Display Shows information about calls messages soft keys time date and other relevant data Handsfree Microphone This works best when the telephone is placed on a hard flat surface Hol
40. isturb is enabled are logged in the Missed Call list To turn off Do Not Disturb press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 again Optional If multiple lines are in use Do Not Disturb can be set on a line by line basis Contact your System Administra tor for further details When Do Not Disturb is enabled for a particular line this is indicated by a flashing X beside the line indicator on the display 10 Headset Memory Mode As an option the headset can be permanent ly enabled to place and receive calls from any audio keys on the telephone especially useful for regular headset users To do this 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 2 Select Settings followed by Headset Memory 3 Use the up or down arrows and Select soft key to enable Headset Memor
41. it a contact 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 and select Contact Directory 2 Press Add to enter another contact into the telephone s database or highlight an existing entry then press Edit 3 Enter first and or last name from the keypad Press the 1 A a soft key to select between numeric and upper lower case alphanumeric modes Press the Encoding soft key to access special characters in other languages if necessary 4 Enter the Contact number This is a required field and it must be unique i e not already in the directory 5 Speed Dial Index Ring Type and Divert Contact may be left blank 6 Use Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial and Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not
42. l Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 2 Select Message Center 3 Optional If multiple lines are in use select from which line mes sages are to be retrieved 4 Display indicates number of messages and their importance Press Connect to initiate Voice Mail retrieval from the Message Center OR Press Clear to turn off the flashing LED without listening to messages 5 Follow voice prompts to listen to messages 5 Press the Save soft key or Cancel to abandon the change then press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 to return to the idle dis play Incoming calls from this contact will now have a distinctive ringing pattern This feature is local to the telephone and may be over ridden by Server settings Contact your System Administrator for more details 16 Presence
43. l Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 if in Handsfree Mode or Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 if in Headset Mode To redial another previously dialled number press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 and select Placed Calls to scroll through the list Call Forwarding Calls may be Forwarded Diverted to another extension as follows 1 Press the Forward soft key from the telephone s idle display 2 Optional If multiple lines are in use select which line to
44. let to which this apparatus is connected must be installed near the equip ment and must always be readily accessible La prise lectrique laquelle l appareil est branch doit tre install e pr s de l quipement et doit toujours tre facile ment accessible Industry Canada IC This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada CE and VCCI Mark This SoundPoint IP 600 SIP has been marked with the CE mark This mark indicates compliance with EEC directories 89 336 EEC and 73 23 EEC A full copy of the Declaration of Confor mity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK Polycom Limited Warranty and Limitation Liability LIMITED WARRANTY Polycom war rants to the end user Customer that this product will be free from defects in workmanship and materials under normal use and service for one year from the date of purchase from Polycom or its autho rized reseller Polycom s sole obligation under this express warranty shall be at Polycom s option and expense to repair the defec tive product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options are reasonably available Polycom may on its sole discretion re fund to Customer the purchase price paid for the defective produc
45. m a selected number To send a text message to a contact from the Contact Directory menu 1 Press the More soft key and then press InstMsg 2 See Voicemail and Voice and Text Messaging for further details 13 Multiple Lines SoundPoint IP 600 SIP can support up to six lines each associated with its own line key Lines can be configured for local Directory Numbers DNs such as your main extension and private or shared lines or for Speed Dial shortcuts for outbound dialing Typically the top most line key is reserved for the principle directory number of the telephone Depending on how your telephone is configured the display could resemble one of the displays shown Multiple Call Appearances Each line configured on the telephone can have two call appearances This is useful if there is an active call and an incoming call arrives on the same line In the example shown exten sion 2077 is in an outbound call with 2055 The second diagram shows an incoming call from John Brown Soft key labels are updated on the display to enable the user to 1 Answer this second incoming call The first call is automatically placed on Hold 2 Reject the second incoming call 3 Forward the second incoming call to another extension Answering the incoming call places the origi nal on Hold and refreshes the soft key labels as indicated last illustration A user can also place another outbound call on the same
46. oose Buddy Status to monitor the status of the contacts within your buddy list This can also be accessed by pressing the Buddies soft key on the idle display 4 Choose Watcher List to see which telephones are currently monitoring your status Press the Block soft key to block a watcher 5 Choose Blocked List to see which telephones you have blocked from monitoring your status Press the Unblock soft key to unblock a con tact Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial The software running on the telephone is compatible with Win dows and MSN Messenger for peer to peer presence and instant messaging 17 Instant Messaging See Voicemail and Voice and Text Messaging Multilingual Support Localization Many languages and call progress tones are supported by the telephone To change language 1 Press Hold Del Sel
47. osing SoundPoint IP 600 SIP a full duplex handsfree tele phone running the industry standard Ses sion Initiation Protocol SIP This unit provides business telephony features and functions such as Multiple Call Appear ances Call Hold Transfer and Confer ence over an IP network In this User Guide you will find everything you need to quickly set up your new telephone Be sure to verify with your System Ad ministrator that your network is prepared for configuring your SoundPoint IP 600 SIP telephone or consult the Administra tor Guide SoundPoint IP SIP for more information As well be sure to read the Parts List and the Safety Notices section in this guide before you set up and use the SoundPoint IP 600 SIP telephone Introduction Parts List The following items are included in your SoundPoint IP 600 SIP package Check this list before installation to ensure that you have received each item If you are missing any items please contact your SoundPoint IP 600 SIP reseller Polycom SoundPoint IP 600 SIP Handset amp Handset Cord Network Cable Power Adapter specification varies according to country Telephone Base Quick Start Guide Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Dire
48. rectories Services Call Lists Conference Transfer Redial Access local and server features Select and Delete controls for options and text within local menus Scrolling of lists and control of text number entry on display Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Soft keys to select from various context sensitive options Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Call Lists Conference Transfer Redial Volume keys to adjusts audio and ringer volume Dial Pad General dialing and alphanumeric entry incl special characters Key Descriptions Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial Hold
49. ries Services Conference Transfer Redial followed by System Status and General The IP address is listed together with other network information 7 Answering a Call Using the Handset Pick up the handset Using Handsfree Speakerphone Mode Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 or with the handset on hook press the line key with the active indicator or the Answer soft key Using the Headset Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 to answer the call through an optionally connected headset In all cases the active call will appear on the display showing call duration and destination Microphone Mute During a call press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER
50. s Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 and select Contact Directory 2 Scroll to the desired entry and press Edit 3 Delete the Speed Dial Index number using the Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial then Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial keys 4 Press Save and Exit to return to the idle display The Speed Dial for that contact is removed To quickly view a complete list of assigned speed dial entries press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial from the idle display Dial directly fro
51. soft key places the active call on hold to answer the new call Pressing Answer will answer the call in the previously connected mode 8 General Key Use To navigate through menus and to enter data these are useful tips 1 Use Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial and Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial to scroll through lists In some lists the Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Directories Services Conference Transfer Redial and Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GH
52. t All products that 21 are replaced will become the property of Polycom Replacement products or parts may be new or reconditioned Polycom warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or replaced item will be shipped to the Cus tomer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to the Customer Polycom will not be liable under this limited warranty if its testing and exami nation disclose that the alleged defect or malfunction in the product does not exist or results from Failure to follow Polycom s installa tion operation or maintenance instruc tions Unauthorized product modification or alteration Unauthorized use of common carrier communication services accessed through the product Abuse misuse negligent acts or omis sions of Customer and persons under Customer s control or Acts of third parties acts of God
53. tion to this Limited Warranty and Limitation of Liability All rights reserved under International and Pan American Copyright Conventions No part of the contents of this manual may be copied reproduced or transmitted in any form or by any means or translated into another language or format in whole or part without written consent from Polycom Inc Do not remove or allow anybody else to remove any product identification copy right or other notices Polycom the Polycom logo design and SoundPoint are trademarks of Polycom Inc in the U S and various other coun tries Copyright Notice Portions of the software contained in this product are Copyright c 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper 23 Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documenta tion files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute subli cense and or sell copies of the Software and to permit persons to whom the Soft ware is furnished to do so subject to the following conditions The above copyright notice and this per mission notice shall be included in all cop ies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED IN CLUDING BUT NOT LIMI
54. u Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 18 No Dial Tone Verify power is correctly applied to the SoundPoint IP 600 SIP telephone Check that the display is illuminated Make sure the LAN cable is inserted properly at the rear of the telephone try unplugging and re inserting the cable If using inline powering check that the switch is supplying power to the telephone contact your System Administrator Verify if dial tone is present on any other audio paths Switch between handset headset if present or hands free to see if dial tone is present on these other paths If dial tone exists on one of these connect a different handset or head set to isolate the problem No Display Incorrect Display or Bad Contrast Verify power is correctly applied to the SoundPoint IP 600 SIP telephone As No Dial Tone above Verify contrast adjustment Follow the instructions in this User Guide to readjust the contrast to a darker level Reboot the telephone to obtain a default level of contrast follow the instructions in this User Guide Troubleshooting Verify successful outbound or inbound calling Place a call to the telephone under investigation check that the display indicates incoming call information Lift the handset Ensure dial tone is present and place
55. vices Conference Transfer Redial to switch between Enabled or Disabled status 5 Press the Save soft key or Cancel to abandon the change then press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 to return to the idle display The diagrams show a typical Buddy Status screen display of monitored telephones and a My Status display To view and change Presence settings 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 and select Pres ence 2 Choose My Status to change your own status online busy etc This affects information sent to watch ing telephones Presence informa tion will also be sent to watching telephones when the user goes off hook or invokes Do Not Disturb The My Status display can also be accessed by pressing the MyStat soft key from the idle display 3 Ch
56. y Mode 4 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 to return to the main menu Subsequent calls to or from this tele phone using the headset will cause the headset key to flash Pressing the line keys or the Answer soft key to receive a call will now connect to the user s head set automatically Repeat steps 1 3 and select Disable to turn Headset Memory Mode off Display Contrast To adjust the contrast on the display to a comfortable level 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services Call Lists Buddy Status My Status Redial Menu Messages Do Not Disturb ABC2 1 DEF3 5 4 MNO JKL GHI 6 TUV8 7 WXYZ9 OPER PQRS 0 Select Settings fol lowed by Contrast 2 Pressing the Up or Down soft keys or volume keys will increase or decrease the display contrast 3 Press the Ok or Cancel soft keys to ac cept or reject changes 4 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4

Polycom SoundPoint IP 600 SIP User's Manual

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