Polaroid P751 User's Manual
Contents
1. 24 TROUBLESHOOTING wwanwan 26 PRINT QUALITY ISSUES wa 29 TECHNICAL SPECIFICATIONS 32 CARD DIMENSIONS c0cccccceceeceeuceucees 35 Vi Polaroid P75 User s Manual General Info Getting Started Operation Printing a Card Cleaning APPENDIX A MAGNETIC CARD STRIPE ENCODER 36 ji APPENDIX B SMART CARD CONTACT STATION 39 a al APPENDIX C ACCESSORIES AND SUPPLIES 41 Specifications RIBBONS 1 00 cece cece cece cece eee eeeeeeeeees 41 Appendix A ACCESSORIES gei as cis oncdnnp chad cide nade Redes 42 WORLD WIDE SALES AND SUPPORT 42 Appendix B Appendix C VII Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C GETTING STARTED UNPACKING Your P75i printer ships in a carton and YOUR CARD protective anti static bag Keep all packing material in case you need to move or re ship the PRINTER printer While unpacking inspect the carton to ensure that no damage occurred during shipping Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer Polaroid General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A Appendix B Appe2. MEDIA LOADING ORIENTATION Operation Printing a Card Cleaning Position the cards with the Smart Card Chip at Troubleshooting the top of the card and towards the printer Specifications Appendix A Appendix B B SMART CARD CONTACT STATION INTERFACE Appendix C When a command to the parallel printer interface sends a card to the Smart Card Contact Station the printer connects the Smart Card Contact Station to the female DB 9 connector on the rear of the printer An attached external Smart Card Programmer can be used to program Smart Card chips SMART CARD CONTACT POINTS owo s Ca E C5 GND SMART CARD CONTACT POINTS C7 I O C8 RFU GND when chip is at station Refer to the Card Printer Programmer s Manual for complete programming information Zi DO NOT position printing over the Smart Card Chip 40 Polaroid P75i User s Manual General Info Getting Started AP P EN DIX C Operation Printing a Card Accessories amp Supplies Cleaning Please contact your Polaroid dealer to place an order for accessories and Troubleshooting supplies Specifications RIBBONS Appendix A The following ribbons may be used in the P75i Printer Appendix B Appendix C 5 Panel Color Ribbon YMCKO 200 images 5 Panel Color Ribbon YMCKO 330 images 5 Panel Color Ribbon YMCKO 200 images bulk 4 Panel Color Ribbon YMCK 250 images 2 Panel R
3. General Info Getting Started Operation Printing a Card Cleaning mMouDesnooung Environmental e Operating Temperature 60 to 86 F 15 to 30 C Specifications e Operating Humidity 20 to 65 non condensing i e Storage Temperature 23 to 158 F 5 to 70 C Appendix A Storage Humidity 20 to 70 non condensing Appendix B Ventilation Free air Appendix C Thermal transfer Resin ribbons offer more durability than dye sublimation with greater resistance to scratches and UV induced fading Dye Sublimation printing requires dye sublimation ribbons with either black or cyan magenta and yellow plus black resin panels e Centronics Cable Options e Smart Card Contact Station 0 76mm cards only e Magnetic Encoder 0 76mm cards only Cleaning supplies 34 Polaroid P75i User s Manual General Info Getting Started Operation CARD DIMENSIONS Printing a Card ISO STANDARD DIMENSIONS FOR PLAIN CARD Cleaning Troubleshooting wipe P 2 125 0 002in ae 53 98 0 050mm Appendix A Appendix B 3 375 0 010in Appendix C Radius 85 72 0 asmi 0 125in 3 18mm 0 009 0 034in 0 23 0 84mm ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD i 0 623in 15 82mm min 0 218in 5 54mm max MAGNETIC STRIPE 0 0 115in as lt j er 15in 2 92mm CHIP POSITION FOR SMART CARD 0 757 in 19 23 mm 1 124 in 28 55 mm 403 in 10 25 mm 0 782 in 19 87 mm ISO 781
4. To avoid contamination always hold the Cleaning Roller assembly by the ends o 5 Carefully peel off wrapper from new Cleaning Roller while in Cartridge 6 To replace Cartridge into printer Make sure the arrow on top of the assembly is facing toward the rear of the printer Hook assembly into slot on printer and rotate down Ensure the assembly locks in place DO NOT touch the roller surface that contacts the card 7 Close Cover See Appendix C for replacement Cleaning Rollers 25 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A Appendix B TROUBLESHOOTING Appendix C This section offers solutions to potential problems you may experience with your P75i printer The table below lists the screen messages that will be displayed on the printer s LCD both during normal operation and to alert operator of any error conditions There is also some additional information dealing with quality issues concerning printing onto cards SCREEN MESSAGE MEANING ACTION INITIALIZING The printer is performing an internal test before use Wait for the ready message WAIT Print Head cool down TEMPERATURE mode Wait for READY message SELF TEST Self test card printing DOWNLOADING DATA The card data is being Wait for card printing to start transmitted PRINTING YELLOW The yellow panel is being printed ee
5. 4 Attach and secure the interface cable to Troubleshooting printer and computer Note In printers with two age connectors use the USB or the Parallel Ethernet Specifications never boih Appendix A pp 5 Switch power on Appendix B Appendix C Parallel Computer _ Connector Option USB Computer Connection Ethernet Computer Connector Option Polaroid General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C P75i User s Manual ETHERNET The following shows the function of the switch and indicators found INDICATORS 0n P7Si Printers that use Ethernet Computer Interfaces LED Action Status Being Signaled Red Flashing Power On Self Testing Red Solid gt 30 sec Failure of Power On Tests Red Green Flashing Alternately Firmware Download mode Green Solid gt 30 sec Proper Hardware Operation Network Found Green Rapid Flashing 9 sec Network not Found Green Slowly Flashing 1 sec Print ob in Progress ETHERNET Press the Ethernet Push button with the printer ON to to get a Test Car PUSH BUTTON Press and hold the Ethernet Push button while turning ON the Printer to perform a RESET aru aa grov poza miai on TI l f F ll LEDs AETS Er Ethernet Push Button 3133A FIRMWARE DATE CODE h P li Hl a ag EFE aise woes J 23 He Ethernet Test Card You can ref
6. Dust inside the printer and or dirty Cleaning Roller 7 gt Solution A1 Check that cards are stored in a dust free environment A2 Use a different supply of cards B1 Perform a Cleaning of the printer see Cleaning section B2 Replace Cleaning Roller see Cleaning section 29 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Eisai are non printing horizontal lines white on the card Cleaning Possible C Troubleshooting OA ya pe na correctly positioned Specifications _ B Print Head may be dirty A C Print Head elements may have been damaged e g scratched or Appendix A burnt Appendix B gt Solution Appendix C A1 Open cover and press down the Print Head Unlock Lever to open the Print Head carriage The Print Head will move up A2 Check that the ribbon is properly rolled onto the ribbon cores and there are no wrinkles in the ribbon A3 Push down on the Print Head Lock Lever until an audible click signals the locked down position A4 Ribbon will automatically synchronize A5 Print again B1 Perform a Cleaning of the Print Head see 4 2 Cleaning the Print Head C1 Call service for Print Head replacement information e Poor Print Quality Possible Cause A Ribbon may have been stored improperly or is damaged B Cards may not meet specifications C Contrast and or Intensity may be set to values which are too high D Dust or embedd
7. amp Mechanical Errors Ensure that the card thickness adjustment has been set up correctly to allow one card to feed Magnetic Encoding Errors Check that the cards are inserted correctly in the printer Ensure that the cards are low or high coercivity as required and are set up correctly in the printer driver Appendix A Cleaning Alert The printer has counted the number of cards printed and has automatically flagged that a cleaning routine needs to be carried out 28 See Chapter 4 Polaroid P75i User s Manual General Info Print Quality Issues Getting Started This section will help you resolve print quality problems The print quality is o F dependent on several factors The two most important factors that will peration increase your print quality are cleanliness and card stock To diagnose and Printing a Card fix print quality problems follow the troubleshooting procedure below Cleaning NOTE The Polaroid i Series ribbon is specifically designed to be compatible with all Polaroid i Series printers Use of a Print Ribbon other than the Troubleshooting Polaroid i Series may result in poor print quality which the following fixes ree ae may not correct To ensure compatibility and print quality always use Specifications Polaroid i Series ribbons ndix A P 3 Append e Small spots appear on the printed card with a non printed Appendix B area or a different color Appendix C Possible Cause 7 A Contamination on the card surface B
8. automatic retry of the operation which gave the error NOTE the buttons beep when pressed Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card PRINTER Use the following to guide you through the INSTALLATION _ installation of your P75i Printer Cleaning Troubleshooting CAUTION Limit AC power supplied to the P75i rae to 110 230 volts 60 50 Hertz for an Specifications associated 800 400 milliamps Limit excess A ix A current draw to 16 amps or less using an ppendix associated circuit breaker or other such device Appendix B Never operate the printer in a location where operator computer or printer can get wet Appendix C Personal injury could result The electrical security of the printer is based on the reliability of the main ee source 1 Place the printer in a location that allows easy access to all sides The printer should never be operated while resting on its side or upside down 2 Place the power switch in the OFF 0 position oe Le 3 Insert the power cable into the printer power socket and attach to grounded electrical socket of the proper voltage and type Continued on following page CAUTION Intermittent or unpredictable operation may occur from unsecured connectors If damaged the power cable must be replaced by an exact equivalent Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning ji
9. is accurate with regard to any specification Polaroid reserves the right to make changes for the purpose of product improvement at any time TRADEMARKS Polaroid and Pixel Design are trademarks of Polaroid Corporation Windows and MS DOS are registered trademarks of Microsoft Corp All other trademarks or registered trademarks are marks of their respective holders Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card PRODUCT WARRANTY STATEMENT Cleaning Printers All Polaroid Card Printers are warranted against defects in material or Troubleshooting workmanship for twelve 12 months from the purchase date Proof of purchase Specifications or shipment date is required to validate the warranty period The warranty becomes void if the equipment is modified improperly installed or used Appendix A damaged by accident or neglect or if any parts are improperly installed or replaced by the user Appendix B Note Products returned must be packaged in the original or comparable packing and shipping container In the event equipment is not so packaged or if shipping damage is evident it will not be accepted for service under warranty Surface transportation charges for return to customers in the continental United States is paid by Polaroid Otherwise Polaroid pays CPT carriage paid to nearest airport customer pays customs duties taxes and freight from airport to destination If Polaroid determin
10. shock and personal injury An area where electrostatic discharge ESD can cause component damage Use a grounding wrist band Elevated temperature hazard capable of producing a burn Keep Card Printer clean by minimizing cover open time Polaroid P75i User s Manual General Info Getting Started g Table of contents Operation Printing a Card ICONS wai mia a n aa Ka E A E vi Cleaning GETTING STARTED lt lt 5 lt csshededevcdcdcasSaccsdabsede 1 Troubleshooting UNPACKING YOUR CARD PRINTER 1 aero eee ITEMS INCLUDED WITH YOUR PRINTER 2 p INDICATORS AND CONTROLS wuua 3 Appendix A PRINTER INSTALLATION nooo 4 Appendix B OPERATION ma 7 Appendix C P75i PRINTER FEATURES ccccesecuscuceeas 7 P75i SECURITY FEATURES 0 c0scceseuceeas 7 LOADING RIBBONS cceceeeceesecuseuceeas 8 LOADING CARDS wwwamanawanua 10 FEEDINGONECARDATTIME 13 PRINTING A TEST CARD wuma 14 PRINTER MENU INFORMATION a 15 PRINTING A SAMPLE CARD 17 INSTALL THE P75i PRINTER DRIVER 18 SET PRINTER DRIVER OPTIONS 19 PRINT A SAMPLE CARD 0cccecceeeeueeuceeas 20 CUI nos nce hho aa 21 CLEANING SYSTEM ooon nananana annara reanna 22 CLEANING THE PRINT HEAD 23 CARD CLEANING CARTRIDGE
11. the installed ribbon has been selected through the driver Offset X aa Y bb To show the X print location offset value in pixels aa To show the Y print location offset value in pixels bb Mag Option cccc To show the setting of the magnetic encoder as cccc which can be HICO high coercivity LOCO low coercivity NONE no encoder present Color Parameters To show the intensity values of Yellow Y Magenta M and Cyan C panels and contrast value of Black Resin K Panel seet GO TO MAIN MENU 16 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C PRINTING A SAMPLE CARD Printing with the P75i Printer requires the Windows Printer Driver your card design issuing software or printer command level programming through the printer interface The P75i Card Printer can be used with any Windows 95 98 M e or Windows NT4 0 2000 XP sotware application program using the drivers provided on CD with the printer This section contains information on the printing of a sample card in color using the 5 panel color ribbon YM CKO and the Windows Printer Driver 17 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Install the P75i Printer Driver Cleaning To install the P75i Printer Driver Automatically on all Operating Systems Use the Polaroid Insta
12. 6 Cards 35 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card A PPE N DIX A Cleaning Troubleshooting Specifications Magnetic Card Stripe Encoder Appendix A This section contains information on the additional operations of the P75i Appendix B Printers with Magnetic Card Stripe Encoder See Chapter 2 for location Appendix C INTRODUCTION Operation and maintenance requirements for the P75i Printer with the optional magnetic card stripe encoder See Chapter 2 for location The magnetic encoder can be set for either high or low coercivity 36 Polaroid General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 37 P75i User s Manual A MEDIA LOADING ORIENTATION The magnetic encoder is a factory installed item with the read write head positioned below the card path available with HICO encoding P75i CM1 or P75i CEM1 or LOCO encoding P75i CM2 or P75i CEM2 La When loading cards into the Card Cartridge STRIPE please ensure that the magnetic stripe is DOWN facing down and closest to the rear Also available are Printer models with the Magnetic Read Write head positioned above STRIPE the card path with HICO encoding P75i CM3 or P75i CEM3 or LOCO encoding P75i CM4 or UF P75i CEM4 When loading cards please ensure that the magnetic stripe is facing up and closest
13. Card Cleaning Cartridge from packaging Peel protective wrapper from adhesive roller 2 Open Printer cover and remove the yellow reminder tape from the location for the Cleaning Cartridge 3 Make sure the arrow on top of the assembly is facing toward the rear of the printer Hook assembly into slot on printer and rotate down Ensure the assembly locks in place 11 Polaroid P75i User s Manual General Info Getting Started Operation C CARD THICKNESS CONTROL LEVER Printing a Card This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam Cleaning Troubleshooting Specifications Appendix A Open Cover and adjust lever to correct li position Repeat for different card thickness Appendix B Factory setting is for 30mil 0 762mm card E thickness See diagram below Appendix C Card Thickness A 60mil 1 524mm to 50mil 1 27mm B 40mil 1 016mm C 30mil 0 762mm D 20mil 0 5mm E lt 20mil 0 5mm For other card thickness start lever at lowest position and move up until cards feed Start at lowest position and move lever up to match card thickness D CARD OUTPUT HOPPER For collecting printed cards Install Card Output Hopper onto printer by hooking over bottom edge of card exit aperture 12 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Ca
14. Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A User s Manual Appendix B P75 l Appendix C User s Manual No 980496 001 Rev A 2004 ZIH Corp Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C FOREWORD This manual contains installation and operation information for the Polaroid P75i Series card printers RETURN MATERIALS AUTHORIZATION Before returning any equipment to Polaroid for in warranty or out of warranty repair contact Repair Administration for a Return Materials Authorization RMA number Repack the equipment in the original packing material and mark the RMA number clearly on the outside Ship the equipment freight prepaid to the address below Polaroid Digital ID Systems 4650 Executive Blvd Ft Wayne IN 46808 www polaroid id com Toll free number 1 866 484 0611 COPYRIGHT NOTICE This document contains information proprietary to Polaroid This document and the information contained within is Copyrighted by Polaroid and may not be duplicated in full or in part by any person without written approval from Polaroid While every effort has been made to keep the information contained within current and accurate as of the date of publication no guarantee is given that the document is error free or that it
15. Select button Track Field Separator Track density Valid Characters of characters 1 ya 210 BPI Alphanumeric 794 ASCII 2095t Numeric 40 Numeric 3 210 BPI ASCII 48 62 107 Bit per inch t Except the character Including Start Stop and LCR characters Also note that these 3 characters are automatically managed by the magnetic encoder according to the ISO Standard Norms NOTE Refer to the Card Printer Programmer s Manual for complete programming 38 information Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card A PPENDIX B Cleaning Troubleshooting Specifications Smart Card Contact Station Appendix A This section contains information on the additional operations of the P75i Appendix B Printers with Smart Card Contact Stations See Chapter 2 for location Appendix C INTRODUCTION Smart Cards can have a built in microcomputer and a battery Card Memory can store fingerprints voice recognition patterns medical records and other such data The P75i printer may be equipped with an optional contact station for programming Smart Cards ISO 7816 This printer model responds to commands that position the cards at the contact station where the printer connects to the contacts on the Smart Cards All other printer operations remain the same as the standard P75i model 39 Polaroid P75i User s Manual General Info Getting Started A
16. actory warranty Other than the recommended cleaning procedures described in this manual allow only Polaroid authorized technicians to service the P75i Printer NEVER loosen tighten adjust or bend etc a part or cable inside the printer NEVER use a shop air compressor to remove particles in the printer 21 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning CLEANING Your P75i Printer includes a simple cleaning system using the Pre Saturated Cleaning Cards Troubleshooting SYSTEM provided The regular use of these cards will Specifications clean and maintain important parts of your printer including the Print Head and Transport Appendix A Rollers Appendix B Appendix C CLEAN PRINTER WHEN TO CLEAN When LCD screen reports message HOW TO CLEAN 1 Leave power on Open Cover and release Print Head Bracket to remove ribbon Close Print Head bracket Close Cover Remove cards from Card Feeder 2 Insert one Pre Saturated Cleaning Card provided through slot on the side of the Card Feeder Cover 3 Press the right Panel Button for a few seconds The card will feed into printer and carry out the cleaning process Repeat the process with a new Cleaning Card if necessary Although the CLEAN PRINTER message is displayed until the cleaning process has been performed the printer will continue to operate 22 Polaroid P75i User s Manual General Info Getting S
17. aning Roller see Cleaning Cartridge N No printing on the card Possible Cause A Ribbon may not be installed in the printer B Cards may not meet specifications C Cable on Print Head may be disconnected D Print Head elements may be scratched or burnt gt Solution A1 Check for ribbon in the printer B1 Use a different supply of cards C1 Power off the printer and check the Print Head cable connections D1 Call Service for Print Head replacement information For optimum print quality always keep cover of the printer closed except during ribbon loading and card thickness control procedures 31 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications eair A TE CH N T CAL Paaa SPECIFICATIONS General e High speed printing over 144 cards hour edge to edge in full color YMCKO throughput e Small footprint Windows Drivers for 98 NT 4 0 Win2000 XP Me e One year printer warranty One year print head warranty Appendix C Color Printing Color dye sublimation or monochrome thermal transfer printing 25 seconds per card edge to edge in full color YMCKO e 300 dpi 11 8 dots mm print resolution e Edge to edge printing standard Bar Codes Code 39 e Code 128 B amp C with amp without check digit 2 of 5 amp 2of 5 industrial UPCA EAN8 amp EAN13 PDF 417 2D bar code and other symbologies available Not r
18. d on the user is encouraged to try to correct the interference s by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful How to identify and resolve Radio TV Interference Problems This booklet is available from the U S Government printing Office Washington D C 20402 Stock No 004 000 00345 4 Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Polaroid may cause harmful interference and void the FCC authorization to operate this equipment INDUSTRY CANADA NOTICE This device complies with Industry Canada ICS 003 class B requirements Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C INTRODUCTION Thank you for choosing the Polaroid P75i Plastic Card Printer These printers produce cards ideal for personalized identification access control visitor membership promotion and luggage cards badg
19. ed contamination on elements of the Print Head gt Solution A1 Change ribbon and print again B1 Use a different supply of cards C1 Adjust Contrast and or Intensity values in software D1 Perform a cleaning of the Print Head see Cleaning the Print Head 30 Polaroid P75i User s Manual o Printing is blurry Possible Cause Getting Started A Ribbon may not be correctly positioned B Ribbon may not be synchronized on the correct Operation color panel position Printing a Card C Cards may not meet specifications D Dust inside the printer and or dirty Cleaning Roller General Info Cleaning gt Solution A1 Open cover and press down the Print Head Unlock Lever to Specifications open the Print Head carriage The Print Head will move up A2 Check ribbon is properly rolled on ribbon cores Troubleshooting Appendix A A3 Push down on the Print Head Lock Lever until an audible Appendix B click signals the locked down position ji A4 Ribbon will automatically synchronize Appendix C A5 Print again B1 Open cover and press down the Print Head Unlock Lever to open the Print Head carriage The Print Head will move up B2 Push down on the Print Head Lock Lever until an audible click signals the locked down position B3 Ribbon will automatically synchronize B4 Print again Cl Use a different supply of cards D1 Perform a cleaning of the Print Head see 4 2 Cleaning the Print Head D2 Replace Cle
20. er to the ZebraNet PrintServer II for Ethernet Networks Installation and Operattion Guide for details regarding this interface Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A OP ERATI ON Appendix B Appendix C P75i PRINTER The following shows the features found on your FEATURES P75iPrinter Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card LOADING iSeries Printers require the use of i Series RIBBONS Ribbons for full color printing See Appendix C Cleaning The Resin Thermal Transfer Dye Sublimation ribbons and monochrome ribbons are Troubleshooting specifically designed for your P75i Printer ifinati For optimum performance and printer life ae Print Head use i Series ribbons Appendix A E DO NOT TOUCH the print head or the electronic Appendix B components on the print head carriage Appendix C Discharges of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage the print head and other electronic components used in the device Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card SUPPLY SPINDLE Cleaning Tr oubleshooting lt 3 Load ribbon onto the supply spindle under Specifications print head carriage and empty core with tape ji attached onto the take up sp
21. es 3 In the Ribbon section the ribbon type is automatically detected and enabled for you 4 In the same tab go to Black Panel area and select Text Only This option allows text printing using the Black Resin Panel from the Color Ribbon 19 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C Print a sample card Follow the steps below to print your first card Go to the Microsoft Word Software If the printer was not selected as the default printer go to the File menu Select Printer and choose Polaroid P75i Card Printer from the printer names list Then Close the print dialog box Come back to the File menu and choose Page Setup VULI SAMPLE CARD M CHRIS JONES Select Paper Size SALES DIRECTOR tab and in Paper Size choose Card Build the World with us Then select the http www polaroid id com r z orientation landscape Go to Margins tab put the Top Bottom Left and Right margins with O values Press OK to close Page Setup window The card appears on the screen 20 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C CLEANING PROTECT YOUR FACTORY WARRANTY The recommended maintenance procedures must be performed to maintain your f
22. es and tags This manual guides you to efficient start up and operation of your new Card Printer P75i PRINTER MODELS Polaroid s Product Numbers tell the story Here is a quick review of Polaroid s Card Printer Series numbering and lettering system to help you Polaroid s P75i Plastic Card Printer Series employ Dye Sublimination and Resin Thermal Transfer Technologies Model numbers include identifiers that specify options and items in the Ship Away kits Please refer to the Polaroid Card Printer Products Price List for available options by rinter type P YP Ship away kit D310 XXXXX XD Windows Drivers Smart Card 8 User Documentation CD O No E Yes Magnetic Encoder Power Cord O No O None M Yes 120 VAC amp 220 VAC Magnetic Encoder Options U UK O No 1 Stripe down HICO 2 Stripe Down LOCO 3 Stripe Up HICO 4 Stripe Up LOCO Memory O Standard Interface C Ethernet and USB U USB and Parallel Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card ICONS Throughout this manual different icons Cleaning highlight important information as follows Troubleshooting Specifications Appendix A Appendix B Important general information Appendix C Mechanical hazard such as one associated with moving parts capable of resulting in equipment damage or personal injury Electrical hazard such as an exposed voltage point capable of causing electrical
23. es that the product returned for warranty service or replacement is not defective as herein defined the customer will pay all handling and transportation costs Appendix C Printheads Since printhead wear is part of normal operation the original printhead is covered by a twelve 12 month warranty Warranty period begins on purchase date To qualify for this warranty the printhead must be returned to the factory or to an authorized service center Customers are not required to purchase Polaroid supplies media and or ribbons for warranty qualification However if it is determined that the use of other manufacturer supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for Polaroid s labor and material charges required to repair the defect The warranty becomes void if the printhead is physically worn or damaged or if it is determined that failure to follow the preventive maintenance schedule listed in the User s Guide has caused a defect in the thermal printhead for which a warranty claim is made Spare Parts All parts printheads maintenance kits options kits and accessories are warranted to be free of defects in material and workmanship for 90 days except where otherwise noted from date of purchase This warranty becomes void if the item is modified improperly installed or used or damaged by accident or neglect Polaroid P75i User s Manual General Info Gettin
24. esident in printer Fonts e True Type fonts available via Windows Driver i Series printers require the use of i Series Ribbons for full color printing Refer to the accessories section for more information about Card and Ribbon Media availaible from Polaroid Corp 32 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cards Types PVC Composite Cleaning eCard width length ISO CR 80 ISO 7810 2 125 z 54mm by 3 375 86mm Troubleshooting Option Magnetic Stripe ISO 7811 Specifications Option Smart Card ISO 7816 2 e Card thickness 0 76mm to 1 524mm Appendix A Card Feeder capacity 75 cards 30 mil E Card Output Hopper capacity 100 cards 30 mil Appendix B j PP panny Appendix C Ribbons Monochrome 1000 cards roll e Monochrome colors black red blue green silver gold white K resin O 500 cards roll K dye 0 500 cards roll YMCKO 330 cards roll Overlay varnish e Thermal transfer 4 microns thick Clear and holographic options Clear Genuine Secure Hologram Custom Hologram e Centronics Parallel and USB Standard Interfaces e Ethernet Optional Mechanical e Length 16 68 426 35 mmt e Depth 10 01 254 31 mmt e Height 10 47 265 9 mmt e Weight 23 Ibs 10 43 kg t Measured without card output hopper Electrical 1107230 Volts AC 60 50 Hz FCC Class B CE UL and CUL approved 33 Polaroid P75i User s Manual
25. esin Ribbon K Resin O 500 images 2 Panel Black Ribbon K Dye 0 500 images Note Y Yellow M Magenta C Cyan K Black O Overlay ACCESSORIES Acessories available for P75i Printers appear below Always refer to the part number when placing an order Cleaning Supplies Part Number Cleaning Card Kit box of 100 cards Cleaning Swab Kit box of 25 swabs Premier Cleaning Kit 25 swabs 50 cards Adhesive Cleaning Roller Kit set of 5 Cleaning Cartridge complete 41 Polaroid P75i User s Manual General Info Getting Started World Wide Sales and Support Operation Printing a Card Cleaning Troubleshooting Specifications Polaroid Digital ID Systems Appendix A 4650 Executive Blvd Ft Wayne IN 46808 A B KAMA PRERA www polaroid id com Appendix C Toll Free number 1 866 484 0611 42
26. g Started Operation Printing a Card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C CE Fe DECLARATIONS OF CONFORMITY modified by Saas a F 7 A 92 31 EEC and EMC Directive EN 301489 3 V1 4 1 RF Emissions and immunity for radio equipment 93 68 EEC EMC Directive EN 55024 2001 Immunity to Electromagnetic Disturbances E EN 60950 1992 and 73 23 EEC modified Low voltage PEE iA nE Product safety by 93 68 EEC Directive A11 1997 1999 5 CE R amp TTE Directive EN300330 2 V1 1 1 Radio frequency interferences For a formal Certificate please contact Compliance Engineering at the Fort Wayne facility Model P75i conforms to the following specification FCC Part 15 Subpart A Section 15 107 a and Section 15 109 a Class B digital device This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off an
27. indle flange side in Appendir A of Make sure the ribbon comes off the top of the supply spindle and feeds to the top of the Appendix B aN take up spindle Appendix C TAKE UP SPINDLE CLICK 4 Push down on the Print Head Lock Lever until an audible click signals the locked down position 5 Close Cover Please note that the ribbon automatically synchronizes whenever the print head lock down occurs The ribbon specifications will be sent to the printer and the driver parameters will automatically be set Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting D ene eee Appendix A A CARD CARTRIDGE Appendix B For loading cards Appendix C 1 Open Feeder door 2 Install cards into Cartridge 3 Close Cartridge DO NOT bend cards or touch print surfaces as this can reduce print quality The surface of the cards must remain clean and dust free Always store cards in an enclosed container Ideally use cards as soon as possible If cards stick together carefully shuffle them See Chapter 6 Technical Specifications for card requirements and capacities 10 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning TOGDIESHOOHNG B INSTALL CARD CLEANING CARTRIDGE Specifications This item is used to clean the cards entering the printer Appendix A Appendix B Appendix C 1 Remove
28. ll Wizard Troubleshooting Specifications To ensure the accuracy of driver installation it is recommended that you Appendix A Always make sure that USB is NOT Appendix B connected before running the installer Appendix C use the Polaroid Install Wizard that is provided with your documentation CD The Wizard will a e Check to see which operating system you are using b Delete previous versions of the driver and clean up any unnecessary Registry entries On NT Windows 2000 and XP systems ensure that you have administrative privileges to perform this installation or contact your IT department c From the main menu of your documentation CD select your desired language and then select DRIVERS from the subsequent menu The Install Wizard will walk you through the appropriate steps 18 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Set Printer Driver Options Cleaning The P75i Printer screen appears Change the options as follows Troubleshooting 1 On the Device Settings tab the magnetic encoder feature is automatically Specifications enabled If you need to change settings for a Magnetic Encoder select Magnetic Encoder settings button Appendix A 2e On the Advanced tab select card orientation Appendix B Landscape or portrait Select Landscape in NT this is located under Document Defaults In Windows 2000 it is Appendix C located under Print preferenc
29. loge printing PRINTING CYAN The cyan panel is printing 26 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Troubleshooting Specifications PRINTING VARNISH The overlay is printing Appendix A ji PRINT A hologram overlay is Appendix B HOLOGRAM printing Appendix C or Carry out the cleaning CLEAN PRINTER The printer is prompting procedure as detailed in operator maintenance section 4 of this manual arry out the cleaning CLEAN MAG HEAD The printer is prompting procedure as detailed in operator Appendix A of this manual CLEANING The printer is performing an internal cleaning routine The ribbon has not been REMOVE RIBBON removed while the cleaning Remove ribbon operation is in progress OUT OF RIBBON The printer ribbon has run Replace printer ribbon out The printer has an error Remove the jamed card MECHANICAL moving the cardintenally Ensure the card is not ERROR out of specification Add more cards or adjust The card feeder is empty the card feeder to accept the OUT OF CARD cards The cover is open Close the cover COVER OPEN HEAD OPEN The print head is not locked Lock the print head in its into position lower position COMMAND ERROR The data being sent from Check that the data is the host is not recognised suitable for printing Try reprinting a card from known good data PARAMETERS ERROR oe the card are Check the windows driver g optio
30. ndix C P75i User s Manual In addition to user documentation make sure the following items are included with your P75i printer POWER CABLE S CARD OUTPUT HOPPER INTERFACE CABLE CD ROM With drivers amp documentation CARD CLEANING CARTRIDGE QUICK START GUIDE If any items are missing please contact your dealer To reorder please refer to Appendix C of this manual Polaroid P75i User s Manual General Info ji INDICATORS Your P75i printer has an LCD display two LED s Getting Started AND CONTROLS and two panel buttons Operation Printing a Card Cleaning Le Troubleshooting Specifications Polaroid Appendix A Appendix B e Appendix C LCD Display The 16 character LCD display is used for Showing the printer current status Providing operator and service messages Chapter 5 LED s The two LED s are used for Green Power LED Amber Alert LED with beeper This Alert LED is on when an error condition exists The beeper will sound three alert Beeps and the LCD Display will show the associated error message Panel buttons The menu Button left is a push button used for bringing printer into menu mode when pressed with the printer showing READY on the LCD display using in Menu Mode to scroll through Menu Options The Clear button right is a push button used for clearing an error status when LCD Display shows an error report and Alert LED is on invoking
31. ns and printer type 27 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card SCREEN MESSAGE MEANING ACTION H Data cannot be written or Check that the cards are loaded Sama ENCODING ERROR read from the card s with the magnetic stripe in the Troubleshooting magnetic stripe correct orientation Check whether high or low coercivity Specifications cards have been specified Check that the data conforms to Appendix A ISO specifications See Appendix A of this manual for Appendix B further information Appendix C READING ERROR Data cannot be read from Check that the cards are loaded the card s magnetic with the magnetic stripe in the stripe correct orientation Check whether high or low coercivity cards have been specified Check that the data conforms to ISO specifications See Appendix A of this manual for further information The printer cannot detect ji MAGNETIC ERROR a magnetic stripe on the Check the card orientation card FLASH ERROR Contact your dealer for technical support OR NO ACCESS Ribbon Errors Check that the print ribbon has not run out Lock and then unlock the print head assembly this resynchronises the ribbon automatically When using a color ribbon it should advance automatically so that the leading edge of the Yellow panel is beneath the print head Ensure that the correct ribbon type has been specified in the Windows driver Card Feed
32. r is equipped with a LCD Display and two key buttons which provides access to printer menus Press the Menu button to enter the Menu Mode The top line display shows menu information The second line of the display clarifies the function of the two Next and Select key buttons relative to the current menu item The printer will return to READY Mode if either of the two key Buttons is not pressed within ten seconds of entering M enu mode See next page P75i LCD Menu Tree If the printer is equiped with a Magnetc Stripe Encoder 15 Polaroid P75i User s Manual General Info Getting Started Operation PRINTER INFO Printing a Card Next Cleaning Troubleshooting CLEANING GO TO MAIN MENU Next Specifications MENY sT CLEAN PRINT HEAD Next To clean the Thermal Print Appendix A Head and card transport system Torin ru Appendix B CLEAN MAG HEAD cleaning To clean the magnetic Appendix C Encoder Head SELF TEST 2227 GO TO MAIN MENU Next MENU TEST PATTERN select To print a printer test card PRINT PARAMETERS g To print a test card showing the operating parameter settings of the printers MAG PARAMETERS To print a test card showing the operating parameter settings of magnetic encoder PRINTER elect GO TO MAIN MENU DEFAULTS eS Ribbon type To run printing Next To show the type of ribbon installed It may not match the ribbon physically installed until
33. rd Cleaning Troubleshooting Specifications FEEDING ONE A Manual Feed Slot is available on the side of CARD AT A TIME the Card Input Hopper for feeding single cards Appendix A Cleaning Cards are fed manually through this li slot The Card Cartridge must be empty for Appendix B manual card feeding to work properly Appendix C a A For one at a time printing feed cards through slots on side of Feeder Do not feed more than one card ata time 13 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card PRINT A TEST With ribbon and cards loaded your P75i printer Cleaning mee ee ere aa Troubleshooting Specifications o Appendix A Appendix B Appendix C 2 While pressing the Clear Next panel button switch printer on LCD screen will show SELF TEST 3 Release button once SELF TEST is displayed on LCD screen 4 A test card will print after a few seconds LCD display will show printing status This is an example of the test card PLASTIC CARD PRINTER PRINTER P75i CEM Serial Number 23666 Firmware 1 3 300 dpi Head resistance 1234 Offset X12 Y12 EC 12 Printing Counter 123456 23666 14 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications i Menu Button Clear Button Appendix A Next Select Appendix B Appendix C Printer Menu information The printe
34. tarted Operation Printing a Card CLEANING THE A cleaning using the Cleaning Cards usually Cleaning PRINT HEAD suffices However a separate Print Head Troubleshooting cleaning using swabs can remove more TA stubborn deposits when print anomalies persist Specifications To avoid deposits only use foam tipped swabs Appendix A Appendix B Appendix C 23 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning ji CARD CLEANING Your P75i Printer also has a Card Cleaning Troubleshooting Cartridge This item cleans the cards entering CARTRIDGE i Specifications the printer To ensure print quality the cleaning p roller requires periodic replacements Appandix a WHEN TO MAINTAIN Appendix B Replace the cleaning cartridge roller each E time you install a new ribbon A cleaning Appendix C roller is included with every i Series ribbon If a cleaning card will be run use the Cleaning Card before replacing Cleaning Roller HOW TO MAINTAIN 1 Open Cover and locate Cleaning Cartridge 2 Gently remove by rotating up and away from printer Continued on next page 24 Polaroid P75i User s Manual General Info Getting Started Operation Printing a Card Cleaning Troubleshooting Specifications 3 Remove Cleaning Roller from Cartridge and Appendix A discard Appendix B Appendix C 4 Install new Cleaning Roller into Cartridge
35. to the rear NOTE M1 Stripe Down HICO M3 Stripe up HICO M2 Stripe Down LOCO M4 Stripe up LOCO Approved HICO amp LOCO PVC Cards are available See Appendix C ONLY USE cards that comply with ISO 7810 amp 7811 standards for magnetic stripe cards The magnetic stripe must be flush to the surface of the card to work properly Never use taped on magnetic stripes Polaroid P75i User s Manual General Info Getting Started Operation B MAGNETIC ENCODER CLEANING Printing a Card There exists two different processes to clean the Magnetic Stripe Encoder The first process consists of a standard cleaning of the printer This cleans leanin Sama the most important parts of the printer including the Print head Transport Troubleshooting Roller and Magnetic Stripe Encoder refer to chapter 4 Cleaning for more Wa aa instructions Specifications The second process consists of a cleaning of the Magnetic Encoder using Appendix A the Menu Button from the LCD Display Appendix B To access the Magnetic Encoder Cleaning Menu proceed as below Appendix C 1 Leave power on 2 Remove cards from the Card Feeder 3 Insert one Pre Saturated Cleaning Card provided through slot on the side of the Card Cartridge 4 Press the Menu button until the LCD screen shows CLEANING MENU 5 Press the Select button to select 6 Press the Menu button again until the LCD screen shows CLEAN MAG HEAD 7 Run this operation by pressing the
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