Pioneer Server ML310 User's Manual
Contents
1. No HP HP HP Mandatory HP Optional HP HP No amp HP HP2. HP HP HP HP CSR 4 HP
3. HP HP ARR TE EEK HERS TE CSR E HP CSR HP EEE PIE HP HP SS HP HP CSR 2201806 FILE BLUR AK gt TAE HP
4. HP No HP HP HP Mandatory HP Optional HP HP No amp HP
5. 3 No No HP 4 HE SSS Illustrated parts catalog 22 Removal and replacement procedures In this section A A EE MM 23 inattendus arts 23 Nepal no ames AAA dd a 23 A A A ere 26 MIA ida 22 dou eget and SATA hord PAROU oi Go RR E 27 Pe ar a lr a 28 Had fe nen ben ee PRI NRO a ee 29 Helplug SCSI BAS er SATA hard Que a ui 30 eoe el esls elle E cona eT A wc AND 30 SAS ar SATA ic CH iden 31 A A C Mi up rad 32 CORAN A 32 A PP IB E SM MUN eee NEM 3d raver lo Ce eae 33 Dib ean hee ec ee 34 EE 36 E 38 Pat DE cA NH CN RC 39 Poser duris IED PERSE os nem eia a MT E ee Md 39 Balle nee ns 40 ce een ni uen desde donnee 41 Required tools You need the following items for some procedures e T 15 Torx screwdriver e HP Insight Diagnostics software HP Insight Diagnostics on page 46 Safety considerations Before performing service pro
6. HP ASS SSS E HPE FSS HPS OFS CSR HSE BHO TSS 5 HP HSS HPE HP MAS HP B Atol E http www hp com go selfrepair E HP Al CSR
7. CSR 4 PES CSR WAS HPO FES MAIS HP FES Illustrated Parts Catalogoll No CSR 4
8. HP HP CSR HP HP 5 HP HP HP HP HP htp www hp com go selfrepgir HP HP ee gi CSR HP Customer self repair 12 HP CSR
9. HP Mandatory HP LES gt HP Optional HP No E HP HP Mandatory HPO 2 Optional FES TAS
10. FES wils Customer self repair 14 Illustrated parts catalog In this section O ESPERE DER NIE at DR DR 18 SVEN EBENE ae eee eee eere ever ee T UE METH E AR a dad 19 Mechanical components N Description ssembly part Spare part Customer self number number repair on page 5 Illustrated parts catalog 15 Description Customer self repair on page 5 emm em En d PCI expansion board guide Mandatory Hot plug Serial SATA SAS hard drive cage 402062 501 Non hotplug SATA SCSI hard drive cage Hot plug SCSI hard drive cage Not shown Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified
11. HP ABER CSR HP 5 HP MRE ABAD HP HP HP ARAMA HP http www hp com go selfrepair TERRE HP HP HP EMEA HP Customer self repair 13 HP ABS 250 HEE HP
12. non volatile memory PCI X peripheral component interconnect extended POST Power On Self Test PPM processor power module PSP ProLiant Support Pack Acronyms and abbreviations 65 RAID redundant array of inexpensive or independent disks RBSU ROM Based Setup Utility SAS serial attached SCSI SATA serial ATA SGY small computer system interface SDRAM synchronous dynamic RAM SIM Systems Insight Manager UID unit identification Acronyms and abbreviations 66 Index A AC power supply 33 50 access panel 26 ADU Array Diagnostic Utility 46 Array Diagnostic Utility ADU 46 ASR Automatic Server Recovery 65 Automatic Server Recovery ASR 65 battery 40 41 buttons 48 C cobles 43 cabling 43 44 45 CD ROM drive 32 62 component identification 48 57 components 48 connectors 48 57 CSR customer self repair 5 customer self repair CSR 5 D DC power supply 50 51 diagnostic tools 46 diagnostics utility 46 DIMMs 34 diskette drive 32 DVD ROM drive 32 63 E electrostatic discharge 23 F fans 39 features 48 front panel buttons 50 front panel components 48 51 front panel LEDs 49 H hard drive LEDs 55 56 57 hard drives 29 57 hard drives determining status of 57 HP Insight Diagnostics 46 illustrated parts catalog 15 iLO Integrated Lights Out 52 IML Integrated Management Log 47 Insight Diagnostics 46 Integrated Management
13. HP 4 HE SSS Illustrated parts catalog 18 System components 3 Zh KW y Description Assembly part Spare part Customer self repair on page 5 Se 0 EE EE System fan module 396376001 398406 001 eebe U Processor heatsink cooling fan assembly 393403 001 398402 001 a 3 2 GHz Pentium D 840 dual core 800 385574 202 403880 001 Optional MHz FSB 2x 1 MB L2 cache b 3 0 GHz Intel Pentium D 830 dual core 800 385574 001 366643 001 Optional MHz FSB 2x 1 MB L2 cache c 2 8 GHz Intel Pentium D 820 dual core 800 385573 001 392419 005 Optional MHz FSB 2x 1 MB L2 cache d 3 4 GHz Intel Pentium 4 650 800 MHz FSB 379289 003 398388 005 Optional 2 MB L2 cache Illustrated parts catalog 19 Description Assembly part Spare part Customer self repair on page 5 e 3 2 GHz Intel Pentium 4 640 800 MHz FSB 379289 002 392169 005 Optional 2 MB L2 cache f 3 0 GHz Intel Pentium 4 630 800 MHz FSB 2 379289 001 392168 005 Optional MB L2 cache 3 x g 2 66 GHz Intel Celeron 331 533 MHz FSB 67744 106 391940 001 Optional 256 KB L2 cache h 3 0 GHz Intel Pentium D 930 4 MB L2 cache 403277 0
14. CSR HP HP 5 HP HP HP HP CSR HP
15. Mandatory HP LES gt HP Optional HP No E HP HP Mandatory HPO 2 Optional FES TAS 3 No No
16. To replace the component reverse the removal procedure Hot plug SAS or SATA backplane To remove the component 1 2 3 4 A Power down the server on page 25 Remove the bezel on page 25 Remove the access panel Access panel on page 26 Remove all hot plug hard drives Hotplug SAS and SATA hard drives on page 27 Hotplug SCSI hard drive on page 27 Disconnect the power and data cables Remove the hot plug hard drive cage Hotplug SCSI SAS or SATA hard drive cage on page 30 Remove the SAS or SATA backplane Removal and replacement procedures 31 To replace the component reverse the removal procedure Diskette drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the server on page 25 Remove the bezel on page 25 2 3 Remove the access panel Access panel on page 26 4 Disconnect the power and data cables 5 Remove the diskette drive To replace the component reverse the removal procedure CD ROM DVD ROM drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the server on page 25 2 Remove the bezel on page 25 3 Remove the access panel Access panel on page 26
17. Off Normal Component identification 53 ae e Single bit error Amber Single bit error limit has been exceeded Off Normal 12 System fan failure Amber System fan has failed or is missing Off Normal System LEDs and internal health LED combinations When the internal health LED on the front panel illuminates either amber or red the server is experiencing a health event Combinations of illuminated system LEDs and the internal health LED indicate system status ET NOTE The system management driver must be installed for the internal system health LED to provide pre failure and warranty conditions The front panel health LEDs indicate only the current hardware status In some situations HP SIM HP Insight Diagnostics on page 46 may report server status differently than the health LEDs because the software tracks more system attributes System LED and color Internal health LED color Processor failure One or more of the following conditions may exist socket X Amber e Processor in socket X has failed e Processor X is not installed in the socket e detected a failed processor during POST EE nee PPM failure slot X e in slot X has failed Amber e PPM is not installed in slot X but the corresponding processor is installed DIMM failure slot X e DIMM in slot X has failed Amber DIMM has experienced a multi bit error Amber e DIMM in slot X has reached single bit
18. Preparation procedures Power down the server WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed E IMPORTANT 1 installing a hot plug device it is not necessary to power down the server 1 Shut down the OS as directed by the OS documentation 2 Press the Power On Standby button to place the server in standby mode When the server enters standby power mode the system power LED changes to amber 3 Disconnect the power cords The system is now without power Remove the server from the rack If the server is installed with an optional rack enabling kit remove the server from the rack before beginning any service procedures 1 Power down the server on page 25 Disconnect peripheral device and power cables Release the server from the tray Extend the server from the rack Remove the server from the tray and place it on a flat work surface Remove the bezel Unlock and open the bezel before accessing the hard drive cage and before removing the access panel Close and lock the bezel during normal server operations to ensure proper cooling airflow To remove the component 1 Unlock the bezel Removal and replacement procedures 25 2 Re
19. ee 45 Diognestie a a 46 SU 46 Array Diagnostie Ul E 46 HP Insight Diagnosties eR en ee 46 Integrated Management E 47 ROMPag disaster recovery ai 47 Ee TEE 48 Contents 3 Front panel components eee rar aerea nen ee enne nnn 48 Front panel LEDs and buttons nenne e nnne nnns 49 Rear panel components einen 50 Rear panel LEDs ee al rd a den 50 System board components suisses 51 System maintenance switch re nennen nennen nnns 52 System board EDS EE EE EE 53 System LEDs and internal health LED combinations ss 54 SC 55 Hotplug SCSI hard drive LEDs Ra da 55 Hot plug SCSI hard drive LED combinations san anne 56 e SAS and SATA device OK 57 SAS and SATA hard drive LEDs ee ee sccm nnd nnn nm nie 57 SAS and SATA hard drive LED combinations aaa nee nee 57 NS RE 58 O sae 60 EE 60 Environmental specifications suisses 60 Hot plug power supply caleulalisre ann nennen een en 61 1 44 diskette drive specifications uses 61 CD ROM drive specifications iii 62 Hard drive specifications iii 62 DVD ROM drive specifications iii 63 Acronyms and A ee 65 co ee ee MEME MM ee ee deta ee ee 67 Contents 4 Customer self repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time a
20. Removal and replacement procedures 41 10 Remove the system board To replace the component reverse the removal procedure After you replace the system board you must re enter the server serial number and the product ID 1 2 3 m 7 8 9 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Serial Number The following warning is displayed Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number Select Product ID The following warning is displayed Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU 10 Press the F10 key to confirm exiting RBSU The server will automatically reboot Removal and replacement procedures 42 Cabling In this section A ee 43 Nantes SCSI hard drive Ni ii 44 Herplug SATA hard dive bl EE 44 SATA bord drive E 45 RE E een aR A 45 Hot plug SCSI hard drive cabling tem Description SCSI cable Cabling 43 Non hot plug SCSI hard drive cablin lte
21. 4 Disconnect the power and data cables Removal and replacement procedures 32 To replace the component reverse the removal procedure Air baffle To remove the component 1 Power down the server on page 25 2 Remove the bezel on page 25 3 Remove the access panel Access panel on page 26 4 Remove the air baffle To replace the component reverse the removal procedure Power supply To remove the component Removal and replacement procedures 33 Power down the server on page 25 Remove the bezel on page 25 Remove the access panel Access panel on page 26 Remove the air baffle Air baffle on page 33 Disconnect the power and signal cables Remove the power supply To replace the component reverse the removal procedure DIMM You can expand server memory by installing PC2 4200 DDR2 SDRAM DIMMs with Advanced ECC The system supports up to four DIMMs for a maximum of 8 GB To remove the component 1 Power down the server on page 25 2 Remove the bezel on page 25 3 Remove the access panel Access panel on page 26 Removal and replacement procedures 34 4 Remove the DIMM To replace the component reverse the removal procedure iy IMPORTANT DIMMs do not seat fully if turned the wrong way Refer to System board components on page 51 for DIMM slot locations and bank assignments Observe the following guidelines when
22. 48 Description 6 CDROM DVDROM drive Front panel LEDs and buttons Description States CD ROM DVD ROM drive N A ejector button over Ov Sud bla System power LED Green System has AC power and is functioning Amber System has AC power and is in standby mode 3 System has no AC power Hard drive activity LED for Green Hard drives are properly connected and functioning non hot plug Off No hard drive activity 5 NIC link activity LED Green Linked to network Flashing green Linked with activity on the network Off No network connection Internal system health LED Green Normal system on Amber System health is degraded Red System health is critical Off Normal system off 7 CD ROM DVD ROM drive On Activity indicator LED Off No activity Component identification 49 Rear panel components he 6 e BRAS comen 09 00000 p pora comedor SCS Rear panel LEDs Component identification 50 1 NIC link LED On Link Off No link 2 NIC activity LED Flashing Activity No activity System board components Description Processor power connector System power connector e DIMM slot 1 Channel A E a Component identification 51 Items Description System fan connector x8 PCI Express cards are supported but will run at
23. HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Illustrated parts catalog 16 Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos d
24. Operating 10 C to 35 C 5 C to 55 C temperature 50 F to 95 F 41 F to 131 F DVD ROM drive specifications Disk formats DVD single and double layer DVD 5 DVD 9 DVD 10 DVD R CD ROM Mode 1 amp 2 CD DA CD XA Mode 2 Form 1 amp 2 CD I Mode 2 Form 1 amp 2 CD l ready CD Bridge CD R PhotoCD single and multi session Capacity 4 7 GB DVD 5 8 5 GB DVD 9 9 4 GB DVD10 550 Mb Mode 1 12 cm 640 Mb Mode 2 12 cm 180 Mb 8 cm Block size 2352 bytes mode 0 2352 2340 2336 2048 bytes mode 1 2352 2340 2336 2048 bytes mode 2 2048 bytes DVD Dimensions Sustained 4463 10 800 KB s 8X CAV DVD mode 150 KB s sustained 1X CD ROM 1552 3600 KB s 24X CAV CD ROM 16 6 MB s with DMA support Access times typical Full stroke lt 200 ms CD lt 300 ms DVD Random lt 110 ms CD lt 180 ms DVD 12 cm 8 cm 4 70 in 3 15 in 12 mm 005 in Track pitch 0 74 um 3 15 x 107 in DVD ROM 1 6 um 6 3 x 107 in CD ROM Cache buffer 128 KB Specifications 63 lt 5 s single lt 30 s multisession DEE Divergence angle 53 5 1 5 Operating conditions 5 C to 45 C 41 F to 118 F Specifications 64 Acronyms and abbreviations ASR Automatic Server Recovery DDR double data rate DIMM dual inline memory module error checking and correcting ek Integrated Lights Out 2 IML Integrated Management Log NIC network interface controller
25. as No in the Illustrated Parts Catalog Access panel Plastics kit a PCI retainer clips c Fan holder b Release lever full height drive bay CENE Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s 2Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pieces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit SNo Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio 2Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad
26. cable to the system board Install the air baffle Install the access panel em Install the bezel PCI expansion board To remove the component 1 Power down the server on page 25 2 Remove the bezel on page 25 3 Remove the access panel Access panel on page 26 4 Remove the expansion board To replace the component reverse the removal procedure Removal and replacement procedures 38 Fan assembly To remove the component 1 6 Power down the server on page 25 Remove the bezel on page 25 Remove the access panel Access panel on page 26 Remove the air baffle Air baffle on page 33 Remove the fan assembly To replace the component reverse the removal procedure Power button LED board To remove the component Removal and replacement procedures 39 Power down the server on page 25 Remove the bezel on page 25 Remove the access panel Access panel on page 26 Disconnect the power and data cables al Remove the front panel assembly an Ea EE s 6 Remove the power button LED board To replace the component reverse the removal procedure Battery If the server no longer automatically displays the correct date and time you may need to replace the battery that provides power to the realtime clock Under normal use battery life is 5 to 10 years A WARNING The c
27. cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pieces seules Votre garantie limit e HP peut inclure un service de garantie pieces seules Dans ce cas les pieces de rechange fournies par HP ne sont pas factur es Dans le cadre de ce service la r paration des pi ces CSR par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come ripara
28. dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt e Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet e Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an H
29. pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato c
30. server on page 25 Remove the bezel on page 25 Remove the access panel Access panel on page 26 Disconnect the power and data cables Remove the non hotplug hard drive cage Non hot plug hard drive cage on page 28 Remove the hard drive SS Removal and replacement procedures 29 To replace the component reverse the removal procedure Hot plug SCSI SAS or SATA hard drive cage To remove the component 1 2 3 4 Power down the server on page 25 Remove the bezel on page 25 Remove the access panel Access panel on page 26 Remove all hot plug hard drives Hotplug SAS and SATA hard drives on page 27 Hotplug SCSI hard drive on page 27 Disconnect the power and data cables ET NOTE replacing only the hard drive cage retain the backplane for use with the replacement hard drive cage To replace the component reverse the removal procedure Hot plug SCSI backplane To remove the component 1 2 3 4 m Power down the server on page 25 Remove the bezel on page 25 Remove the access panel Access panel on page 26 Remove all hot plug hard drives Hotplug SAS and SATA hard drives on page 27 Hotplug SCSI hard drive on page 27 Disconnect the power and data cables Remove the hotplug hard drive cage Hotplug SCSI SAS or SATA hard drive cage on page 30 Removal and replacement procedures 30 Remove the SCSI backplane
31. 02 410613 001 a 2048 MB PC2 4200 unbuffered advanced ECC 384377 061 398956 001 Mandatory DDR2 DIMM b 1024 MB PC2 4200 unbuffered advanced ECC 384376 051 398955 001 Mandatory DDR2 DIMM 1 poen c 512 MB PC2 4200 unbuffered advanced ECC 384375 051 392176 005 Mandatory DDR2 DIMM 1 System board with tray 393405 001 398404 001 Mandatory Power button LED board 394990501 398403001 ess stereo decos IDE CD ROM drive 48 266072004 397931001 370 W power supply unit with cable assembly 395739 001 398405 001 3 V 200 mAh internal lithium battery 234556 001 O IDE CD ROM drive cable assembly 399333 501 403039 001 SCSI drive cable assembly 302377 001 384753 001 Non hotplug SATA cable assembly 384735001 389309 001 Non hotplug SCSI cable ossembly 402054 501 404177 001 Hotplug SATA SAS cable assembly 361316009 386754 001 Power button LED board cable assembly 399632 501 403042 001 6 Front USB connector cable assembly 399633 501 403043 001 Not shown Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the
32. Customer self repair 11 HP CSR HP GX HP CSR HP CSR HP HP HP HP HP CSR
33. HP ProLiant ML310 Generation 3 Server Maintenance and Service Guide hp May 2006 Fourth Edition Part Number 393771 004 invent Copyright 2005 2006 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Pentium are U S registered trademarks of Intel Corporation Linux is a U S registered trademark of Linus Torvalds May 2006 Fourth Edition Part Number 393771 004 Audience assumptions This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Contents Customs E EE 3 Parts only warranty service usines 5 AA oe ES 13 Mechanical components sise 15 Systemic COMPONEMS 19 Removal and replacement Procedures neue 23 Required tools 23 Safety considerations ri esee riii leen bee E11 23
34. Log IML 47 internal health LED 54 L LEDs 48 LEDs hard drive 57 M management tools 46 memory slots 51 N network connector LEDs 50 NIC LEDs 50 part numbers 15 preparation procedures 25 Proliant Support Pack PSP 65 R rear panel buttons 50 rear panel LEDs 50 removal and replacement procedures 23 removing server from rack 25 RJ 45 network connector LEDs 50 Index 67 safety considerations 23 SAS backplane 31 SAS cabling 45 SAS drives 57 SAS hard drive 27 SAS hard drive LEDs 57 SAS SATA hard drive cage 31 SATA backplane 31 SATA cabling 44 45 SATA hard drive 57 SATA hard drive LEDs 57 SCSI cabling 43 44 SCSI hard drive 27 SCSIIDs 55 serial number 41 specifications 60 61 62 63 specifications environmental 60 specifications server 60 static electricity 23 Survey Utility 46 system board components 51 system board LEDs 53 system maintenance switch 52 U UID LEDs 48 W warnings 24 Index 68
35. Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes par
36. P zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung Customer self repair 7 stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Parts only Warranty Service Garantieservice ausschlie lich f r Teile Ihre HP Garantie umfasst m glicherweise einen Parts only Warranty Service Garantieservice ausschlie lich f r Teile Gem den Bestimmungen des Parts only Warranty Service stellt HP Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das CSR Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de repa
37. Preventing electrostatic discharge idem inician 23 Server warnings and cautions uuu 24 Rack warnings and cautions RA 24 Preparation procedures nnn nnn 25 Power down the seryer oeh ee Er 25 Remove the server from the rack 1000 25 E od A A ei een 25 o NR 26 e Ca er 27 Hot plug SAS and SATA hard drives i 27 Non hotplug hard drive cage ann ee ehren 28 Hard drive non hof plug strstr 29 Hokplug SCSI SAS or SATA hard drive cage aan 30 Hotplug EE CII ARRENDAR DIA NRP RARE GORE Een 30 a E EE 31 DIS a RN NR 32 CD ROM DVD ROM drive 32 A RT m 33 IUE lV rd a 5 33 DINA RPE LERNER O HIERHER 34 Processor assembly iii 36 PCI expansion board aerea aaa 38 EE 39 Power button LED boord 39 AN 40 System board il AR Geek eae ESTAD RD See 41 A A A D NR 43 Hot plug SCSI hard drive cabling NRN 43 Non hotplug SCSI hard drive cabling ee EE 44 Hot plug SATA hard drive cabling 44 Non hot plug SATA hard drive cabling naar 45 BAS hard
38. a los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP o
39. array is configured for fault tolerance and all other drives in the array are online and a predictive failure alert is received or a drive capacity upgrade is in progress you may replace the drive online Do not remove the drive The drive is being accessed but 1 it is not configured as part of an array 2 it is a replacement drive and rebuild has not yet started or 3 itis spinning up during the POST sequence Flashing Flashing Flashing Do not remove the drive Removing a drive may cause data loss in non fault tolerant configurations One or more of the following conditions may exist The drive is part of an array being selected by an array configuration utility Drive Identification has been selected in HP SIM The drive firmware is being updated The drive has been placed offline due to hard disk drive failure or subsystem communication failure You may need to replace the drive O One or more of the following conditions may exist The drive is not configured as part of an array The drive is configured as part of an array but it is a replacement drive that is not being accessed or being rebuilt yet The drive is configured as an online spare If the drive is connected to an array controller you may replace the drive online Component identification 56 Off Off Off On ff Off Off Off Off Hot plug SAS and SATA device numbers SAS and SATA hard drive LEDs ltem Description Fault UID LED a
40. ated properly and receiving power 3 As the drive begins to spin be sure that the drive LEDs illuminate one at a time and then turn off together to indicate that the system has recognized the new drive In fault tolerant configurations allow the replacement drive to be reconstructed automatically with data from the other drives While reconstruction is in progress the online LED flashes EY NOTE The SATA RAID feature supports up to two RAID volumes with up to two hard drives per RAID volume Non hot plug hard drive cage This procedure applies to servers equipped with non hotplug drives only If the server is equipped with hot plug hard drives refer to the hot plug hard drive removal procedures Hot plug SAS and SATA hard drives on page 27 Hotplug SCSI hard drive on page 27 To remove the component 1 Power down the server on page 25 2 Remove the bezel on page 25 3 Remove the access panel Access panel on page 26 4 Disconnect the power and data cables Removal and replacement procedures 28 5 Remove the non hotplug hard drive cage To replace the component reverse the removal procedure Hard drive non hot plug This procedure applies to non hotplug drives only If the server is equipped with hotplug hard drives refer to the hotplug hard drive removal procedures Hot plug SAS and SATA hard drives on page 27 Hot plug SCSI hard drive on page 27 To remove the component Power down the
41. bile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR e Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio e Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Customer self repair 6 In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore e offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve sped
42. cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une piece CSR HP vous l envoie d
43. cedures review all the safety information Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Removal and replacement procedures 23 e Avoid hand contact by transporting and storing products in static safe containers e electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Server warnings and cautions Before installing a server be sure that you understand the following warnings and cautions WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed again
44. correctable error threshold e DIMM in slot X is in a prefailure condition DIMM bank error all The bank is not populated entirely or DIMMs do not all slots in one bank match within the bank Amber DIMM failure all No valid or usable memory is installed in the system slots Amber The banks are not populated in the correct order System temperature System temperature has exceeded OS cautionary level or alert 10501 critical hardware level Component identification 54 SCSI IDs em mm 1 Activity status On Drive activity Flashing High activity on the drive or drive is being configured as part of an array Off No drive activity 2 Online status On Drive is part of an array and is currently working Flashing Drive is actively online Off Drive is offline Component identification 55 Description aa tem 3 Fault status On Drive failure Flashing Fault process activity Off No fault process activity Hot plug SCSI hard drive LED combinations Activity Interpretation LED On off or On or off Flashing A predictive failure alert has been received for this drive flashing Replace the drive as soon as possible The drive is online and is configured as part of an array On or Flashing Do not remove the drive Removing a drive may flashing terminate the current operation and cause data loss The drive is rebuilding or undergoing capacity expansion Po If the
45. destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Customer self repair 8 Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Servicio de garant a exclusivo de componentes La garant a limitada de HP puede que incluya un servicio de garant a exclusivo de co
46. drive is active but a predictive failure alert has been regularly 1 Hz received for this drive Replace the drive as soon as possible Flashing irregularly The drive is active and it is operating normally Off Steadily amber A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible Off The drive is offline a spare or not configured as part of an array Mem Description Component identification 58 em Pan Component identification 59 Specifications In this section ONE iii Environmental ale ocr ro Rec Hetplug power supply aleulolene den TAAMB diskette dive specihieahenb sbin CDROM drive E Harddrive WEE EE DVOROM drive species E Server specifications 4 32 cm 1 70 in en Rated input frequency 47 Hz to 63 Hz Power supply output Rated steady state power 3 3 V 5 V 110 W 121 12 V CPU 300 W Maximum peak power 370 W 100 to 127 VAC is required for 8 A 200 to 240 VAC is required for 4 A Environmental specifications Temperature range Shipping 10 to 60 C 14 F to 140 F Specifications 60 Maximum wet bulb temperature 28 C 82 4 F Relative humidity
47. e 25 Remove the bezel on page 25 Remove the access panel Access panel on page 26 Remove the air baffle Air baffle on page 33 a Disconnect the fan cable from the system board 6 Remove the heatsink fan assembly CAUTION Heatsink retaining screws should be removed in diagonally opposite pairs in an X pattern CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board gt E EA V Removal and replacement procedures 36 7 Remove the processor proceed as shown in the following illustration To replace the component 1 Install the processor CAUTION To prevent possible server malfunction or damage to the equipment be sure to align the processor pins with the corresponding holes in the socket CAUTION To prevent possible server malfunction or damage to the equipment be sure to completely close the processor locking lever 2 Prepare the heatsink for installation e If reusing the heatsink clean the bottom of the heatsink with the provided alcohol pad then apply a thin layer of thermal grease to the top of the processor If installing a new heatsink remove the protective covering 3 Install the heatsink fan assembly Removal and replacement procedures 37 CAUTION Heatsink retaining screws should be tightened in diagonally opposite pairs in an X pattern Connect the fan
48. e desplazamiento y de mano de obra de dicho servicio 2Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto 3No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening 2Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervan
49. er het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp nl services servicepartners Customer self repair 9 Garantieservice Parts Only Het is mogelijk dat de HP garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door CSR onderdelen verplicht Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servi o da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR e Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o e Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua
50. gen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Illustrated parts catalog 17 Mandatory HP Optional HP
51. installing additional memory e DIMMs installed in the server must be unbuffered PC2 4200 DDR2 DRAM 64 bits wide and ECC e If only a single DIMM is installed it must be installed in slot e AI DIMMs installed must be the same speed BIOS detects the DIMM population and sets the system as follows e Single channel mode DIMMs installed in one channel only e Dual channel asymmetric mode DIMMs installed in both channels but of unequal capacities per channel e Dual channel interleaved mode DIMMs installed in both channels with equal channel capacities The following table lists some but not all possible configurations For best performance HP recommends dual channel interleaved mode configurations Channel A Channel A Channel B Channel B Total memory Mode 512 MB 512 MB 1 GB Dual channel interleaved 1GB 1GB 2 GB Dual channel interleaved 1GB 1GB 1GB 3 GB Dual channel asymmetric 1GB 1GB 1GB 1GB 4GB Dual channel interleaved Removal and replacement procedures 35 Channel A Channel A Channel B Channel B Total memory Mode Slot 1 Slot 2 Slot 3 Slot 4 1 GB 1 GB 2GB 2 GB 6 GB Dual channel interleaved 2 GB 2 GB 2 GB 2 GB 8 GB Dual channel interleaved Processor assembly Ur IMPORTANT To avoid damage to the processor and system board only authorized technicians trained by HP should attempt to replace or install the processor in this server To remove the component Power down the server on pag
52. ire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi ll componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Servizio di garanzia per i soli componenti La garanzia limitata HP puo includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti HP fornir gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di spedizione e di manodopera per il servizio Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP
53. irectement Il existe deux cat gories de pi ces CSR Customer self repair 5 e Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pieces les co ts de d placement et main d oeuvre du service vous seront factur s e Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pieces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pieces HP ne sont pas concues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le
54. jk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie ov
55. m Description SCSI cable tem Description SATA cable Cabling 44 Non hot plug SATA hard drive cabling he ems SATA cable SAS hard drive cabling CE Cabling 45 Diagnostic tools In this section Sa et ean Anita 46 AA E 46 lag EE 46 A ent leisen 47 COM diaser A E ds A 47 Survey Utility Survey Utility a feature within HP Insight Diagnostics on page 46 gathers critical hardware and software information on ProLiant servers This utility supports operating systems that may not be supported by the server For operating systems supported by the server refer to the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the Survey Utility marks the previous information and overwrites the Survey text files to reflect the latest changes in the configuration Survey Utility is installed with every SmartStartassisted installation or can be installed through the HP PSP EY NOTE SmartStart version 7 5 and later provides the memory spare part numbers for the server Array Diagnostic Utility ADU is a tool that collects information about array controllers and generates a list of detected problems ADU can be accessed from the SmartStart CD or downloaded from the HP website http www hp com HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online ve
56. mber blue Online LED green SAS and SATA hard drive LED combinations Online activity LED Fault UID LED Interpretation green amber blue On off or flashing Alternating amber The drive has failed or a predictive failure alert has been and blue received for this drive it also has been selected by a management application Component identification 57 Online activity LED Fault UID LED Interpretation green amber blue On off or flashing Steadily blue The drive is operating normally and it has been selected by a management application Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible On Jof The drive is online but it is not active currently Flashing regularly Amber flashing Do not remove the drive Removing a drive may regularly 1 Hz terminate the current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Flashing regularly Do not remove the drive Removing a drive may 1 Hz terminate the current operation and cause data loss The drive is rebuilding or it is part of an array that is undergoing capacity expansion or stripe migration Flashing irregularly Amber flashing The
57. move the bezel To replace the component reverse the removal procedure Access panel WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operatin gp p p p g the server in this manner results in improper airflow and improper cooling that can lead to thermal damage 1 Power down the server on page 25 2 Remove the bezel on page 25 3 Remove the access panel To replace the component reverse the removal procedure Removal and replacement procedures 26 Hot plug SCSI hard drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Determine the status of the hard drive from the hot plug hard drive LEDs Hotplug SCSI hard drive LEDs on page 55 SAS and SATA hard drive LEDs on page 57 2 Unlock and open the Remove the on page 25 3 Remove the hard drive To replace the component 1 Slide the drive into the cage until it clicks locking the drive into place 2 Closethe lever iy IMPORTANT When the drive is inserted the drive LEDs flash for 2 seconds to indicate that the drive is seated properly and receiving power 3 As the drive begins t
58. mponentes Seg n las condiciones de este servicio exclusivo de componentes HP le facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es obligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden vitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen e Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht e Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankeli
59. nd allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In
60. nderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Illustrated parts catalog 21 Mandatory HP Optional
61. noncondensing All temperature ratings shown are for sea level An altitude derating of 1 C per 300 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Hot plug power supply calculations For power supply specifications and calculators to determine electrical and heat loading for the server refer to the HP Enterprise Configurator website http h30099 www3 hp com configurator 1 44 MB diskette drive specifications 127 wm 05 uk 130 mm GT diskette Low density Transfer rate Sectors per track high low Access times heads Specifications 61 CD ROM drive specifications Disk formats CD ROM modes 1 and 2 mixed mode audio and data combined CD DA Photo CD single multiple session CD XA ready CDi ready 550 MB mode 1 12 cm 640 MB mode 2 12 cm 2368 2352 bytes mode 0 2352 2340 2336 2048 bytes mode 1 2352 2340 2336 2048 bytes mode 2 lt 5 s single lt 30 s multisession Humidity 5 to 90 Hard drive specifications 36 4 GB Ultra320 80 GB SATA drive SCSI drive i 36 419 6 MB 80 000 MB Specifications 62 36 4 GB Ulira320 80 GB SATA drive SCSI drive Rotational 15 000 rpm 7 200 rpm speed Logical blocks 71 132 000 156 301 488
62. o spin be sure that the drive LEDs illuminate one at a time and then turn off together to indicate that the system has recognized the new drive In faulttolerant configurations allow the replacement drive to be reconstructed automatically with data from the other drives While reconstruction is in progress the online LED flashes Hot plug SAS and SATA hard drives Hot plug SATA and hot plug SAS hard drives can be used interchangeably when a SAS controller is installed The embedded SATA controller supports only SATA drives CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Determine the status of the hard drive from the hot plug hard drive LEDs SAS and SATA hard drive LEDs on page 57 Removal and replacement procedures 27 E IMPORTANT When hot plug SATA hard drives are installed SATA LED functionality and full SATA hot plug capability are not supported with the embedded controller For full LED and hotplug support an optional SATA RAID or SAS controller must be installed 2 Unlock and open the bezel Remove the bezel on page 25 3 Remove the hard drive To replace the component 1 Slide the drive into the cage until it clicks locking the drive into place 2 Closethe lever iy IMPORTANT When the drive is inserted the drive LEDs flash for 2 seconds to indicate that the drive is se
63. om o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Servi o de garantia apenas para pe as garantia limitada da HP pode incluir um servi o de garantia apenas para pe as Segundo os termos do servi o de garantia apenas para pe as a HP fornece as pe as de reposi o sem cobrar nenhuma taxa No caso desse servi o a substitui o de pe as CSR obrigat ria Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Customer self repair 10 HP CSR CSR HP HP HP HP CSR 2 HP
64. omputer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Removal and replacement procedures 40 e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 Power down the server on page 25 Remove the bezel on page 25 2 3 Remove the access panel Access panel on page 26 4 Remove the battery To replace the component reverse the removal procedure i IMPORTANT After replacing the battery the server is automatically configured with the default settings The user can update these settings using RBSU For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System board To remove the component Power down the server on page 25 Remove the bezel on page 25 Remove the access panel Access panel on page 26 Remove the air baffle Air baffle on page 33 Remove the DIMMs DIMM on page 34 Remove the processor Remove the PCI expansion board Remove the fan assembly Fan assembly on page 39 rm Disconnect all cabling
65. perform ROMPag disaster recovery procedures 1 2 3 4 Create a ROMPag diskette using the Autorun Menu on the SmartStart CD Power down the server on page 25 Insert the ROMPaq diskette Power up the server a The server generates one long beep and two short beeps to indicate that you are in disaster recovery mode If the diskette is not in place the system continues to beep until a valid ROMPaq diskette is inserted b The ROMPaq diskette flashes the system ROM image If successful a sequence of ascending audible beeps is generated If unsuccessful a sequence of descending audible beeps is generated and you need to repeat the disaster recovery process Power down the server on page 25 Remove the ROMPaq diskette Power up the server Diagnostic tools 47 Component identification In this section Bardo E 48 Put dS DURUM sanear A a ria A 49 Bee 50 Fear pane MEDE csan a RR ERR RR eee 50 systen board ET 51 system beard E EE 53 System LEDs and internal health LED eombinations enim 54 E p emer M PM T T ERR 55 Elek SCSI heard dee LEDS anne dic 55 Hetplug SCSI hard drive LED cord AMAR an cc tec ino en 56 Hetplug SAS and SATA device nomba ne ei 57 SAS and SATA hard drive E 57 UDO Ll gt Lil p m 4 Deen hem op Component identification
66. raci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su
67. rsions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility launch the SmartStart CD HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility refer to the HP website http www hp com servers diags Diagnostic tools 46 Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following From within HP SIM From within Survey Utility on page 46 From within operating system specific IML viewers e For NetWare IML Viewer e For Windows IML Viewer e For Linux IML Viewer Application From within the iLO 2 user interface From within HP Insight Diagnostics on page 46 For more information refer to the Management CD in the HP ProLiant Essentials Foundation Pack ROMPag disaster recovery If the current version of the ROM is corrupt
68. st it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure Rack warnings and cautions WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installa
69. tions Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason Z WARNING To reduce the risk of personal injury or equipment damage when unloading a rack At least two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 Ib can stand more than 2 1 m 7 ft tall and may become unstable when being moved on its casters Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides Removal and replacement procedures 24 ZN WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured to the top and bottom of the building structure WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails When the server weighs more than 22 5 kg 50 Ib at least two people must lift the server into the rack together A third person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails
70. type of warranty service designated for your product 3No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog D CD Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Illustrated parts catalog 20 2Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pieces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pieces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit 3No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la piece soi effectu par un Mainteneur Agr Ces pieces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio 2
71. x4 speeds System maintenance switch Off iLO 2 security is enabled On LO 2 security is disabled Off System configuration can be changed On System configuration is locked S5 Off Off No function On Clears power on password and administrator password Off Normal On ROM treats system configuration as invalid When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur For information on emergency ROM backup recovery refer to ROMPag disaster recovery on page 47 Component identification 52 System board LEDs PPM failure Amber PPM failed or missing Off Normal Amber DIMM 4 has failed or is missing Off Normal Amber DIMM 3 has failed or is missing Off Normal Amber DIMM 2 has failed or is missing Off Normal Amber DIMM 1 has failed or is missing Off Normal Amber A multibit error has occurred Off Normal Amber Processor fan has failed or is missing Off Normal Green Power OK Off One of the following conditions exists No AC power Power supply bad Power supply in standby Power supply exceeded current limits System temperature Amber System temperature has exceeded OS cautionary level
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