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Panasonic KX-NT400 Operating Instructions

1. Advanced Document Version 2010 01 Operating Instructions 35 Before Operating the Telephone LDAP contact list entries Shows the contact s name and registered phone number Also you can make a call to and display detailed information for the selected contact David Tobin 0123456789 e Making a Call from the LDAP Directory Page 64 e Adding a Contact from an LDAP Directory Page 109 36 Operating Instructions Document Version 2010 01 Before Operating the Telephone Calls Screen When you start a conversation or you answer a call the Calls screen appears On the Calls screen you can use PBX call handling features There are 2 modes for operating the Calls screen e Line Buttons Mode In this mode the Calls screen is similar to a conventional IP proprietary telephone IP PT This mode lets you easily access flexible keys which you can customize freely This is the default mode See Calls Screen in Line Buttons Mode Page 37 e Call List Mode In this mode your active calls are displayed in a list and the available functions are displayed as buttons See Calls Screen in Call List Mode Page 40 For details about changing the mode see Display Settings Page 113 Calls Screen in Line Buttons Mode Line Buttons mode lets you easily access flexible keys You can customize the flexible keys to access frequently used functions and destinations For details see Customizing the Flexible But
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3. e Outgoing Select from outgoing calls Incoming Select from incoming calls Document Version 2010 01 Customizing the Telephone e Missed Select from missed calls 2 Select the entry with the information that you want to add 3 Press Add to Directory T Meke eh ll Aubry Musoke Cali 228 Show Details The Add Contact window appears The phone number and name if available from the entry will be filled in 4 Enter any additional information as necessary For details about the fields see Details for Contacts Page 109 5 Press OK iL Usage tips e You can delete the call log entry by pressing gag Adding a Contact from the PBX You can add new personal contacts from the system speed dialing directory and the extension directory 1 On the Contacts screen make sure the local directory is displayed 2 Select the contact you want to add from the system speed dialing directory or the extension directory Note e To display the system speed dialing directory and extension directory the corresponding check boxes have to be selected in the Directory List Select settings See Directory List Select Settings Page 115 3 Press gi 4 Fill in the fields as necessary For details about the fields see Details for Contacts Page 109 5 Press OK Document Version 2010 01 Adding a Contact from an LDAP Directory You can add new personal contacts from an LDAP directory 1 Onthe
4. all To enter Ready mode O00000 To enter Not Ready mode O00000 To toggle Ready Not Ready Wrap up mode Feature key screen Wrap up Feature key screen Hurry up To leave a message waiting indication Oo To leave a message waiting indication directly without calling 1 extension no To cancel C extension no To call back 0000 To clear message waiting indications 0 C your extension no Operating Instructions 101 PBX Feature List eee eee Xr Network Direct Station Selection NDSS Monitor Release An NDSS button allows an extension user to monitor another extension connected to another PBX in a private network When it becomes unnecessary to monitor an extension via NDSS the manager can stop the PBX from monitoring it Any NDSS buttons set to monitor that extension will also stop monitoring Off hook Monitor You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset Operator Call You can call an extension or a group assigned as the operator Ry e Making a Call Page 62 Personal Speed Dialing You can store up to 100 numbers at your extension for your personal use Primary Directory Number PDN Secondary Directory Number SDN Extension Primary Directory Number PDN buttons and Secondary Directory Number SDN buttons are useful when extension u
5. Document Version 2010 01 Basic Feature Operation Making a Call from the Contact List The KX NT400 provides the following 2 types of contact lists e Local Directory The local directory contains the following types of contacts Your personal contacts System speed dialing directory contacts Extension number directory contacts For details about adding personal contacts see Contact List Page 108 gt e LDAP Directory If you have configured the settings for an LDAP server you can view the contacts stored on that server For details about configuring LDAP server settings see LDAP Server Settings Page 121 Note e When you display the Contacts tab the previously selected directory is displayed The first time you display the Contacts tab the local directory is displayed Making a Call from the Local Directory 1 Press the Contacts tab 2 If necessary press the directory selection list and select Directory Calllog Camera Aubry Musoke Ey Donald Roths 6 Emi Morikawa ME vladmir Rag _ m stall apd Available 1 A 3 To search for a contact start entering the contact s name For details about entering characters see Entering Text Page 60 Note e The contact list is searched in real time Document Version 2010 01 e The characters you enter are displayed in CE e You can enter up to 3 characters to search for e You can delete a character by pre
6. 1 Onthe HOME screen press Access Voice Mail i Contacts Calls Calltog Camera y F Missed Call 3 You will be connected to the voice mail system Follow the audio guidance Document Version 2010 01 The Access Voice Mail button is displayed if you have set the voice mail system s extension number For details see Dial Number Settings Page 114 Operating Instructions 77 Basic Feature Operation Checking Missed Calls When there are new missed calls the Missed Call button appears on the HOME screen and displays the number of missed calls that you have The KX NT400 can store the information for up to 100 missed calls 1 Press Missed Call to display the Missed call log Camera ti Contacts Calls Call Log a FW DONC Ctr ACCESS voice Mail IE A Message iL Usage tips e If the Calls screen is set to Line Buttons mode an orange line appears above the HOME tab when there are new missed calls e For details about making calls from a call log see Dialing by Using Call Logs Page 65 Note e Displaying the Missed call log clears the Missed Call button from the HOME screen If the Calls screen is set to Line Buttons mode the HOME tab also returns to its original appearance 78 Operating Instructions Presence Status Setting Your presence status is displayed to other parties letting them know whether you are available in a meeting away from your d
7. Account Name Enter the account name for logging in to the LDAP server e Maximum 128 characters Password Enter the password for logging in to the LDAP server e Maximum 128 characters Dial Modification Settings The Dial Modification settings allow you to configure how phone numbers are modified when making an outside call When you dial an outside number it is checked against the dial modification table If the leading digits in the number match an entry in the table then the number is modified before being sent to the telephone company This feature is useful for adding dialing prefixes for international calls and removing area codes from local phone numbers Note e The Dial Modification settings are not applied to phone numbers dialed directly using the dial keys 1 An outside number is determined by its number of digits If the number of digits in a dialed number is equal to or greater than the Min number of digits of an outside line setting the dialed number is treated as an outside call To configure Dial Modification settings 1 Press the Options tab gt Administrator Options gt Dial Modification 122 Operating Instructions 2 Configure the dial modification settings See Details for Dial Modification Settings Page 122 3 Press OK Setting Example This example illustrates how different numbers are modified for a specific configuration Dial Modification Settings Digits to Remove
8. Page 4 4 Camera Information 2 4 Contacts gt Add Contact cJ Coor Sensor Camera HTTP Port Number Camera Codec Motion JPEG Camera RTSP Port Number Camera HTTP Port Number Enter the port number to that the camera uses for HTTP communication e Default value 80 e Value range 1 65535 Camera Codec Select the codec that the contact s camera uses to encode video e Select Motion JPEG or MPEG4 e Default value Motion JPEG Document Version 2010 01 Customizing the Telephone Camera RTSP Port Number MPEG4 Only Enter the port number that the camera uses for RTSP communication This setting is only necessary if the camera uses the MPEG4 codec e Default value 554 e Value range 1 65535 Note e Consult your administrator to obtain the correct values for the camera settings Door Use the Door contact type for doorphones Page 1 3 Basic Information ji Contacts gt Add Contact O Proe PRone CJ ec Sensor Door Phone Mame Door Phone Surber Cancel Door Phone Name required Enter the name to assign for the door phone e Maximum 32 characters Door Phone Number required Enter the number of the doorphone e Maximum 2 digits e Allowed characters P pause 0 9 Note e Ifyou enter only 1 digit in Door Phone Number a 0 is added to the beginning of the number automatically For example 5 is changed to 05 e Valid doorphone numbers vary according to th
9. e You can also use the dial keys to enter the IP addresses See Entering Characters Page 145 e You can reset the settings to their default values by pressing Reset to Default 160 Operating Instructions IP Port Settings To properly connect the KX NT400 to a network the IP port settings must be configured to match the settings of the network Consult your administrator for details about the correct settings If your network uses a secondary PBX also fill in the following for IP Port 2 e PTAP Server e PTAP Client Note e These settings should be configured only by an administrator or installation personnel An access code is required to access these screens IP Port Setting screen 1 2 Enter the IP ports of the PTAP server and PTAP client for IP Port 1 that the KX NT400 will use to communicate over the network Setup gt IP Port Settings IP Port 1 PTAP Server PT AP Client Feset to Default PTAP Server Enter the port number for the PTAP server e Default 9300 PTAP Client Enter the port number for the KX NT400 to use for PTAP communication e Default 9301 IP Port Setting screen 2 2 If your network uses a secondary PBX enter the IP ports of the PTAP server and PTAP client for IP Port Document Version 2010 01 Installation and Settings 2 that the KX NT400 will use to communicate over the network Setup gt IP Port Settings IP Port 2 PT AP Server PTAP Client c g2 M
10. 46 Operating Instructions Document Version 2010 01 Before Operating the Telephone Call Log Screen On the Call Log screen you can view a list of your outgoing incoming and missed calls The following operations are available on this screen e Dialing by Using Call Logs Page 65 e Adding a Contact from a Call Log Page 108 Ti Contacts Calls Call Log r Earl LI grag 204 40 PM Earl Li 924 1 44 26 PM l e m 01 2 Earl Li gi24 1 41 01 Po e i En Ma Mary GUPTE oT 32409 PM CY Aubry Musoke 9 17 2 85 11 PM Call Log Screen Details Call log selection Display the Outgoing call lo uwong PEE piai Display the Incoming call lo TACOMING ia 3 Display the Missed call log Missed Document Version 2010 01 Operating Instructions 47 Before Operating the Telephone Call log entries Display the status icon caller s name and timestamp of the call You can make a call add the party to the local directory display the caller s picture and display detailed Earl Li grag 14406 PM information Mary Dupre TF 3 24 09 PM IE e Call log icons Page 48 e Dialing by Using Call Logs Page 65 e Adding a Contact from a Call Log Page 108 Scroll the log list on the screen Scroll to the top bottom of the log list on the screen Call log icons Outgoing Answered Call Incoming Received Call Outgoing Unanswered Call Incoming Missed Call Incoming Missed Call 48 Operat
11. Camera _ rT Contacts Calls Call Log Avaliable io ACCESS voice Mail Press Retrieve Message Waiting Press the message from the SVM in the list Press Call Back You will be connected to the SVM Follow the audio guidance eae Usage tips e The message from the SVM is deleted automatically after checking all new messages on the SVM e You can also check messages on the SVM by accessing your voice mailbox using feature numbers For details see Simplified Voice Message SVM Page 104 Note e Even if you have more than one new message on the SVM only one message from the SVM is displayed e Checking messages on the SVM is not recorded in the outgoing call log Document Version 2010 01 Basic Feature Operation Checking Messages Stored on a Note Panasonic Voice Processing System i VPS If a Panasonic VPS e g KX TVA series is configured on your network callers can leave voice messages in your mailbox 1 On the HOME screen press New Message f Contacts Calls Call Log gt Camera Available Missed Call 2 Press Retrieve Voice Message You will be connected to the voice mail system Follow the audio guidance Note e The Retrieve Voice Message button is only displayed if you have set the voice mail system s extension number For details see Dial Number Settings Page 114 Accessing Voice Mail You can access your voice mailbox from the HOME screen
12. Customizing the Telephone Note e If you change the Display Color or Select Calls Screen settings the KX NT400 automatically restarts after you press OK Details for Display Settings Page 1 3 User Options gt Display Settings Display Color Dark Gray LCD Brightness A E T a oe Grom m Backlight Off Timer 5 Minutes F m m E EE q0 holies mm LED Off Timer 20 Minuts Y JE Cancel Display Color Press the drop down list to select the display color LCD Brightness Press the drop down list to select the brightness for the display Backlight Off Timer Press the drop down list to select the number of minutes before the LCD dims Selecting a shorter time reduces the KX NT400 s power consumption LCD Off Timer Press the drop down list to select the number of minutes before the LCD turns off Selecting a shorter time reduces the KX NT400 s power consumption Page 2 3 User Options gt Display Settings OO on of t Touch Screen Sound Touch Screen Calibration o2 Calibration 03 y Y Cancel Touch Screen Sound Select whether the KX NT400 gives audio feedback when you perform operations on the screen e Default Off 114 Operating Instructions Touch Screen Calibration Press Calibration to calibrate the touch screen Follow the on screen instructions to perform calibration Calibrating the screen ensures that the locations you press on the screen match the displayed controls Pag
13. Panasonic Operating Instructions IP Proprietary Telephone moaeiNo KX NT400 amp J x h au y x 7 4 TL eeeenenene Ai Thank you for purchasing an IP Proprietary Telephone IP PT Please read this manual carefully before using this product and save this manual for future use For more details please refer to the manuals of the PBX Sa SD Logo is a trademark Document Version 2010 01 Introduction Introduction Feature Highlights Color LCD Touch Screen eX T Contacts Calls Call log Camera tT Contacts Calls CallLog Camera gt TE m NN ING Incoming Missed PROS AUG O7 01 33PM FRI Outgoing a MENU ES 6 24 2 04 40 PM MSG Earl Li 0 24 1 44 36 PM Musoke INT wea TAT OT PM Rogozhin SDN MUTE Mary Dupre abate Aa PM CLIR NY Office FLASH Aubrey Musoke ces Fukuoka REDIAL Call handling TT A LES 7 tt Contacts Calls CallLog Camera tt Chat Portal Options Directory ves Qt rel al Hello Earl a Alan Mahony IML Aubry Musoke 9 a David Tobin IRL Donald Roths Gend Clear call Close levers ia_ienna Fitzger E Mery Dupre Available Contacts The large color LCD touch screen provides a simple interface for operating the KX NT400 You can assign commonly used phone numbers and functions to flexible keys for easy access You can also check messages missed calls and more simply by pressing buttons on the screen The touch screen also provid
14. The One touch Two way Transfer button light shows the current status as follows e Off Not recording e On Recording the conversation Used to monitor your own voice mailbox while an incoming caller is leaving a message and if desired intercept the call Programming Input 00 The Live Call Screening LCS button light shows the feature status as follows Off LCS is off Flashing green rapidly Alerting in the Private mode Flashing green slowly Monitoring Red on LCS is on Live Call Screening LCS Used to transfer a call to the mailbox of a specified extension Voice Mail Transfer Srcoranimina input Voice mail floating extension no 1 The flexible buttons work as Single CO S CO button by default men H FLASH RECALL PAUSE Secret INTERCOM and TRANSFER can also be stored If you do not want to display the stored number when making a call press the Secret INTERCOM button before and after the numbers you wish to conceal If you need to enter an account code you can enter the specified account code before the line access number Document Version 2010 01 Operating Instructions 143 Customizing the Telephone fee N O A gt lt Example gt Pa SECRET sie 1234 9 123 4567 j n Do Account code feature no Account code Account code delimiter Automatic line Phone number access number Depending on the settings of your PBX you may be required to enter de
15. You can access special features e g Call Waiting offered by a host PBX or telephone company This feature is only effective for an outside call Operation in Line Buttons mode 1 During an outside conversation on the Calls screen press FLASH 2 If required enter the service code for the feature you want to access Operation in Call List mode 1 During an outside conversation on the Calls screen press Send Flash Send Flash 2 If required enter the service code for the feature you want to access Note e For operation in Line Buttons mode the FLASH button must be set to External Feature Access EFA mode For details consult your administrator e Available service codes differ depending on your telephone system and services offered by your telephone company 88 Operating Instructions Document Version 2010 01 PBX Feature List PBX Feature List You can use the following PBX features For details refer to the corresponding sections in this guide or to the Operating Manual for the connected PBX Note e The PBX features marked with a X icon are only available for the manager extension e The buttons with do not exist by default To create the buttons see Customizing the Flexible Buttons Page 133 a O e Absent Message To set You can show the reason you do not answer if C O gi 9 parameter H the caller uses a Panasonic display proprietary telephone To cance
16. You can put a call on hold by either holding the call at your extension Call Hold or holding the call ina parking zone of the PBX Call Park Document Version 2010 01 Holding a call at your extension Call Hold Operation in Line Buttons mode To hold the current call 1 Press HOLD To retrieve a call on hold at your extension 1 On the Calls screen do one of the following e To retrieve an external call press flashing CO button e To retrieve an internal call press EAIM Operation in Call List mode To hold the current call 1 On the Calls screen select the current call 2 Press Put the call on hold ut the call on hold To retrieve a call on hold at your extension 1 On the Calls screen select the held call that you want to retrieve e Ifa callis not retrieved within a specified time you will hear alarm as a reminder Hold Recall If an outside call is not retrieved within a specified time it is automatically disconnected e Depending on the PBX s settings you can retrieve a call held at another extension by entering a feature number You can also retrieve another extension s held call by programming that extension as a flexible button For details about feature numbers for holding and retrieving calls see Call Hold Page 92 For details about programming flexible buttons see Customizing the Flexible Buttons Page 133 Operating Instructions 69 Basic Feature Oper
17. _ _ No Normal Any Flexible One touch Dialing buttons can be modified Assignment Mode Selection Yes Only One touch dial Do you prefer to set the keys can be modified However One touch dialing only to modify them there is no need to enter 2 before the number This setting applies to both outside and intercom calls For intercom calls this feature must be enabled through system programming 2 Registering and canceling a Bluetooth wireless headset may take time Please avoid any interruption during that time by for example going off hook CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers your password extension PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we recommend 1 Keeping your PIN secret 2 Selecting a complex random PIN that cannot be easily guessed 130 Operating Instructions Document Version 2010 01 Customizing the Telephone 3 Changing your PIN regularly Clearing Features You can reset the following features to their default values tates g fone e Calling Connected Line Identification Presentation CLIP COLP Caller ID assigned on your extension fered ine Assigent Ougora ieee OO AuonsteCalWate a fresonMessoe Call Forwarding FWD Do Not Disturb DND Intercom Outside Calls FWOWATme e Repost ocounemse OM E Banese o e E Docum
18. 1 Press Feature on the HOME screen an ee m a 5 Tr LOF ital L ts E Il Lag _amera ob rT Contacts i a Is ca Il Log c amera Available ly ly Avallable PUIDYDND OTT i FIWE ONG OF Ty E ACCESS Access Mew Y oO ic i a j ial essa E i o ic E M a j hy essa g E 2 To end the call go on hook 1 Usage tips e Pressing the Redial button on your Bluetooth headset redials the last outside phone number you dialed To enable this feature consult your administrator 66 Operating Instructions Document Version 2010 01 Basic Feature Operation 2 Select the list number of the desired party from the buttons 1 6 Feature Key PROG RING AUG 61 33PM FRI INFO MENU Musoke POM Fogozhin SON CLIR NY Office rcs Fukuoka 3 Select the desired party and go off hook 4 To end the call go on hook iL Usage tips e For details about creating One touch dialing buttons see Customizing the Flexible Buttons Page 133 Document Version 2010 01 Receiving Calls This section explains the basic methods for receiving a call Receiving a Call When you have an incoming call the Call Alert window appears fT Contacts Calls CallLog Camera ar Call Alert Aubry Musoke 228 Answer Redirect O vM 500 Close If you are viewing the Camera screen when an incoming call arrives the Call Alert window appears along the bottom of the screen Call Alert Aubry Musok
19. KX NT400 CPUs consult your network administrator Software error If this error is displayed frequently consult your network administrator Version update error lf this error is displayed frequently consult your network administrator Error information from the PBX If this error is displayed frequently CSTA server consult your network administrator Connection refused by the PBX Consult your network administrator Extension number changed in PBX Consult your network administrator Error information from the PBX If this error is displayed frequently CSTA server consult your network administrator Transmission error If this error is displayed frequently consult your network administrator Operating Instructions 195 Appendix Ox8007 gt iat 1 The KX NT400 s extension is 1 Consult your network already in use by another user administrator 2 Connection refused by the PBX 2 If this error is displayed frequently consult your network administrator Ox8008 yas Connection refused by the PBX lf this error is displayed frequently Ox8009 consult your network administrator 0x8101 X Communication error between Consult your network administrator KX NT400 CPUs 0x8102 0x Import error If this error is displayed frequently consult your network administrator 0x8103 gt ia Communication error between Consult your network administrator 0x8104 KX NT400 CPUs 0x8105 05 PBX system data is locked Consult your networ
20. Keep your hands as well as common objects such as folders cups and coffee pots away from the KX NT400 during calls e The other party is using a half duplex speakerphone lf the other party is using a half duplex speakerphone sound may cut out occasionally during calls For best performance the other party should use a full duplex speakerphone e The environment is not suited to speakerphone calls Do not use the KX NT400 within 2 m of projectors air conditioning devices fans or other audible or electrical noise emitting devices If using the KX NT400 in a room with windows close the curtains or blinds to prevent echoes Use the KX NT400 in a quiet environment 186 Operating Instructions Document Version 2010 01 Appendix SD Memory Cards cannot record to the SD The SD memory card is not compatible with the KX NT400 memory card Make sure that you are using a compatible SD memory card SDHC miniSDHC and microSDHC Memory Cards are not compatible with the KX NT400 e The SD memory card is not formatted or was not formatted properly Format SD memory cards before the first use e The SD memory card was not inserted properly Make sure that the SD memory card is inserted properly by gently pushing it securely but gently toward the back of the SD memory card slot Contact List cannot add or edit entries There are 300 entries in the contact list Page 109 to the con
21. Used to forward intercom calls to a specified destination or refuse Programming Input The FWD DND button light shows the current status as follows e Off Both features are not set e Red on FWD mode Flashing red slowly DND mode Used to forward all the calls to your group to a specified destination Programming Input O 4 Incoming call distribution group extension no The Group FWD button light shows the current status as follows e Off No set e Red on FWD mode Used to forward the outside calls to your group to a specified destination Programming Input O O Incoming call distribution group extension no The Group FWD button light shows the current status as follows e Off No set e Red on FWD mode Operating Instructions 137 Customizing the Telephone Button Description amp Programming Input Used to forward the intercom calls to your group to a specified destination Programming Input Group FWD Intercom O O Incoming call distribution group extension no calls The Group FWD button light shows the current status as follows e Off No set e Redon FWD mode Used to enter an account code Account Programming Input Used to establish a multiple party conversation Conference Programming Input Used to disconnect the current call and make another call without hanging up Terminate Programming Input Used to access special features offered by a host PBX or a telephone company External
22. aj i o s ila vjx k l5s ulnjo a a ols elo lr s elalrls 7 rj ojv t elvle v x r z v x xlz fom ado i f lt e et sle el gt lele s Note e A space counts as one character Table 2 Option mode e Ekek Note e A space counts as one character 146 Operating Instructions Document Version 2010 01 Installation and Settings Installation and Settings Connections This section explains the ports and connectors on the KX NT400 Connections for Ethernet PC AC Adaptor To a Switching Hub ToaPC Optional AC adaptor not included Headset CAUTION AC adaptor Optional e Use a Panasonic AC adaptor KX A420 PSLP1662 e When the optional AC adaptor is used that is the main disconnect device to stop electricity supply Ensure that the AC outlet is located near the unit and is easily accessible When connecting a headset e Ensure that the headset cord has slack and is not pulled tight during use to prevent damage to the connectors Notice It is recommended that you use one of the following Panasonic headsets e KX TCA86 e KX TCA92 When selecting Ethernet cables e Use flexible high quality snagless without strain relief cables Do not use cables with coating that may tear or crack when bent To prevent damage to the cables use cables that do not protrude from the bottom of the base Document Version 2010
23. on the security mode CAUTION There is a risk that fraudulent telephone calls will be made using the Outside to Outside Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend Enabling DISA security CO line Security or All Security Keeping your passwords verification code PIN extension PIN secret Selecting complex random PINs that cannot be easily guessed Changing PINs regularly DND Override The preprogrammed extension can call someone who has set the DND feature Do Not Disturb DND You can set this feature to prevent incoming calls from ringing at your extension This can be useful for example when you are in a meeting or busy Ry e Call Forwarding Do Not Disturb Page 79 Doorphone Call Door Open You can talk to a person at the door through the doorphone Also you can open the door Ry e Opening Doors Page 82 96 Operating Instructions To call an extension In No Security Mode CO line Security Mode DISA phone no extension no To call an extension In All Security Mode only DISA phone no gt O 7 your extension no verification code extension PIN verification code PIN extension no To call an outside party In No Security Mode DISA phone no outside phone no To call an outside party In CO line Security Mode AIll Security Mode DISA pho
24. simultaneously e During a three party conversation pressing A TRANSFER alternates between the other parties in the conversation Removing a Participant from the Conference During a conference you can remove other parties from the conference This feature is only available during a 3 party conference Operation in Line Buttons mode 1 Press A TRANSFER once or twice to establish a conversation with the party to be disconnected The other party will be put on hold 2 On the Calls screen press FLASH This will disconnect the party 3 Do one of the following e Press the flashing green flexible button that corresponds to the original party e Press INT if it is flashing pe INT e The FLASH button must be set to Flash Recall mode For details consult your administrator 74 Operating Instructions Operation in Call List mode 1 On the Calls screen select the party you want to remove 2 Press Remove participant participant The selected party is disconnected and you can continue to speak with the remaining party or parties Leaving a Conference Unattended Conference You can leave a conference call that you established and allow the other parties to continue the conversation Both parties will hear an alarm tone before a specified timeout You will also hear an alarm tone at your extension The call is disconnected when the timer runs out unless you return to the conference Op
25. va Xd Quarter Sales Tracatpay Shez x mraunce tA ie quale gabe mo pralon ak Bekok bia he odias briha Faro Fy peer Seo galas eae w aior For details about the buttons and icons on the Portal screen see Portal Screen Page 54 Portal Features e Navigate intranet Web pages as you would with a browser on a computer or mobile phone e Use the soft keyboard or a connected USB keyboard to enter text fill out forms etc e Call phone numbers embedded in Web pages For details see Making Calls from the Portal Page 84 e Scroll the page vertically and horizontally by using the Navigator key Note e Before you can view Web pages you must program a list of pages that you can access from the portal e Certain pages might not display correctly in the portal e f pages do not display see Troubleshooting Page 183 for assistance Selecting a URL to Access On the Portal screen you can select a Web page to view You can program a list of Web pages via the portal settings 84 Operating Instructions 1 On the Portal screen press the drop down list a dm Portal Y Rome ER Forte lil piani cich harp 2 Select the Web page you want to view iL Usage tips e For details about adding Web pages to the list see Portal Settings Page 117 Going Back to Your Homepage You can designate a Web page as your homepage and you can easily display this page at any time 1 On the Portal scre
26. 0x7006 0x7007 0x7008 0x700B 0x700C 0x700D 0x700E 0x700F 0x7010 0x7018 0x7019 0x7 100 0x7101 0x7102 0x710C 0x7200 0x8001 0x8002 0x8003 0x8004 0x8005 0x8006 Ox Ox Ox Ox Ox Ox Ox Ox Oye Ox Ox Ox Ox KKK 0 KKK 0 KKK KKK 0 0 KKK 0 X X X X X X KKRKK 0 0 kkkk X Ox Document Version 2010 01 Software error lf this error is displayed frequently consult your network administrator Communication error between Consult your network administrator KX NT400 CPUs Communication error between If this error is displayed frequently KX NT400 CPUs consult your network administrator Consult your network administrator Transmission error If this error is displayed frequently consult your network administrator Consult your network administrator Consult your network administrator Device error Consult your network administrator Acquiring the initial data from the If this error is displayed frequently PBX failed KX NT400 was initialized consult your network administrator with values for European PBXs Software error If this error is displayed frequently consult your network administrator 1 Software error 1 Check the Import file 2 Import error 2 Consult your network administrator Communication error between If this error is displayed frequently
27. 117 3 Press OK iL Usage tips e For details about the selection buttons screen see Selecting Cameras to View Page 81 e For details about the Camera screen see Camera Screen Page 49 Details for IP Camera Selection Buttons Settings User Options gt IP Camera Selection Buttons Storage T Camera Button 1 Camera Button 2 Front door T Camera Button 3 Hall T a mm camera Button 4 storage Cancel Camera Button 1 Camera Button 4 Press the drop down list for the corresponding button to select a camera You can select from currently registered cameras Portal Settings The Portal settings allow you to set a list of up to 50 intranet Web pages that you can access from the Portal screen You can also specify one of the pages as the homepage Operating Instructions 117 Customizing the Telephone Details for Web Page List Settings To manage the intranet Web page list 1 Press the Options tab gt User Options gt Portal Web Page List gt Add Web Page 2 Use the buttons along the top of the window to Name manage the Web page list es URL User Options gt Web Page List Directory At Toe Tae oT di Calender Atp 19s 1608 045 Cancel Name required Enter the name to display for the intranet Web page in the list e Maximum 32 characters Enter the URL of the intranet Web page Add a new Web page e Maximum 256 characters See Details for Web Page List
28. 127 Feature clear 131 Forward DND Settings 174 Front View 18 FTP File Name 180 FTP Path 180 FTP Server Address 180 FTP Server Control Port 180 FTP UserID 180 FTP User Password 180 Full screen mode 82 Button 50 FWD Call Forwarding 79 FWD N A Timer 129 Feature clear 131 FWD Call Forwarding 91 FWD Call Forwarding to Voice Mail 92 FWD DND Both calls 137 Feature clear 131 Intercom calls 137 Outside calls 137 FWD DND drop down list 30 FWD DND External Mode 174 FWD DND Internal Mode 174 G Group FWD Both calls flexible button 137 Group FWD Intercom calls flexible button 138 Group FWD Outside calls flexible button 137 Group Paging 99 Group CO G CO flexible button 135 H Handset 1 7 20 Connections 149 Hooking on operation board 25 Volume adjustment 59 Handset cord 17 20 Handset hook 18 25 Handset jack 20 Handset Headset Selection Headset Operation 129 Hands free 58 Hands free Answerback 99 Hang up button 35 41 Headset 17 Bluetooth 155 Connections 147 Flexible button 141 Volume adjustment 59 Headset jack 20 Headset Operation 100 129 Feature clear 131 Hold 69 Operating Instructions 199 Index Retrieve 69 HOLD button 18 HOME HOME button 27 HOME screen 29 Home position Camera 82 Homepage 54 Host PBX 88 Hot Line 62 100 126 Feature clear 131 Hurry up flexible button 139 ICD Group message 103 Icons Calllog 48 Call status 41 Telephone status 33 Incoming
29. 84 Other Feature Operations cccceeceeeeencneeeeeeeeeesoneeneeeesensonsoneeeeseees 86 When the Dialed Line is Busy or There is No Answer ccccssseeeeeeeeeeeeeeeeeeeeeenens 86 Sending a Call Waiting Notification Call Waiting cc ccecccccccseceeeeeseeeeeeeeseeeseeesaues 86 Leaving a Message Waiting Indication ccc cec cece ceecceeeeeece esse eeaeeeseeceeeseeeseeeeeeseeeseees 86 Leaving a Voice Message icc a parevencncnannemenattce seemctesiasenceueaemotacecoreaiectstaceceiesmeosieeneceneeet 86 Reserving a Busy Line Automatic Callback BUSY cccccccccececeeeseeeeeeteeeseeeeeeeaeeees 87 Joining an Existing Conversation Executive Busy Override ccccceeceeeeeeeeeeeeeeees 87 Overriding Do Not Disturb DND Override cccccccceccceeceeceeeeeeeeeeeeceueeeeeceeeeeseeesees 87 If a Host PBX is Connected aerate a aac ecteciet nie cece ee sees Se cce eee eee eee 88 Accessing External Services External Feature Access EFA ccceccecseeeeeeeeees 88 PBA Feature LIS oar eeererceere tee nn Era EIEEE NE REENEN 89 Customizing the Telephone cccccceceeceeeeneeeseneeeeneseeeneeeeeneeneoneees 108 OA NS aa occa cts tee ceca E eaten eee E EE 108 Adding a NEW Contact cccccceccceccceeeeeeeceeeseeeeceeeeeeeeseeeseneeseeessueeaseeseeesseeeseeeaeeesanes 108 Adding a Contact from a Call Log ccc ccccccecccccc cece cece eeceeeeeeeseeeseeeseece
30. Address disabled Application IP Enter the application IP address when DHCP Valid IP Address Address is disabled Subnet Mask Enter the subnet mask when DHCP is 128 0 0 0 disabled 299 259 255 254 Default Gateway Enter the default gateway address when Valid IP Address DHCP is disabled PBX IP Address 1 Enter the PBX IP Address 1 Valid IP Address me PBX IP Address 2 Enter the PBX IP Address 2 Valid IP Address 4 PBX Change Time Enter the length of the time before the failover 30 300 seconds 60 seconds process starts Network IP Port These parameters are editable only during setup after connecting the KX NT400 to a PBX On the Options screen you can only view these parameters For details about editing these parameters see IP Port Settings Page 160 PTAP Server Enter the IP port number for the PTAP server 1024 65535 9300 IP Port 1 PTAP Client Enter the IP port number for the PTAP client 1024 65535 9301 IP Port 1 PTAP Server Enter the IP port number for the PTAP server 1024 65535 9300 IP Port 2 PTAP Client Enter the IP port number for the PTAP client 1024 65535 9301 IP Port 2 Network QoS These parameters are editable only during setup after connecting the KX NT400 to a PBX On the Options screen you can only view these parameters For details about editing these parameters see Quality of Service QoS Settings Page 161 176 Operating Instructions Document Version 2
31. Assistant from the icon displayed on the Contacts screen e The other user is using Communication Assistant but is connected through CA Server You cannot chat with CA users connected through CA Server e You are already participating in a chat session You can chat with only 1 person ata time 188 Operating Instructions Document Version 2010 01 cannot enter characters Appendix You have already entered the maximum of 255 characters for 1 message Send the current message and then enter more characters or delete some characters in the current message Portal cannot connect to a Web site When tap a link for a phone number the number is not dialed correctly When I tap the Home button nothing happens Document Version 2010 01 The URL you specified is incorrect Confirm the URL in the Portal settings and then try Page 117 connecting again You specified a domain name e g Wwww panasonic com in the URL Because the KX NT400 does not support DNS lookup you can only access URLs by IP address Page 117 Change the URL to specify the IP address for the desired Web site The connection to the Web site might be inaccessible because you need to access it through a proxy server The KX NT400 does not support access through a proxy server Consult your administrator The number is invalid Tap the link for the phone number while on hook and confirm the number in
32. Cards cccccccccccececeeeeeneeseeeseeeeeeceseeeseaeeseeessusesaeeseeesseeeses 181 Inserting and Removing SD Memory Cards cccccccceeceeeeecececeeeeeeeeeeeeseeeseeeseeesaees 181 Write I FOC CHO I sisucrossust srecen soe doran OaE ade RENEE N A EN PESE aN FOORE eanas 181 Formatting SD Memory CardS cccccccccccseccceeeceeeeeeeeceeeeeeceseeeeseeeseeeseueeseeesseesaneeseeees 182 MPOUDICSNOOUNG issis Eaa EE Eas 183 Common ISSUES and Solutions cc ceeccceecceeeceeeecee cece eeceeeeeueeseeesaaeeseeeseueesueeseesseeeses 183 Error Messages peoe sc ccececoestosen tease ate taedete der neco sued eoeclezme conncapes caamsactassurseuseeuncctucesancadonadeenedes 192 EO OC SS eE avenues eabas ntns situ aeteusacneaustest 193 ON REEE 197 16 Operating Instructions Document Version 2010 01 Before Operating the Telephone Before Operating the Telephone Accessory Information Included Accessories Handset 1 Handset Cord 1 Stylus Pen 1 Screws for Adaptor 2 ps ps 1 For extra orders for the accessories call toll free 1 800 332 5368 Optional Accessories AC Adaptor KX A420 PSLP1662 Bluetooth Module KX NT307 PSLP1528 Document Version 2010 01 Operating Instructions 17 Before Operating the Telephone Location of Controls Front View OO 0 0 0 0 0 0 0 NO O 000000000100 Panasonic x n7400 VOL awa ia gt LCD Liquid Crystal Displ
33. Contact e Sensor company Mame Department Cancel The following actions are equivalent e Pressing OK with the stylus pen Operating Instructions 59 Before Operating the Telephone e Pressing ENTER Window with soft keyboard Unlock Application On screens that have a Cancel button Please enter the password to unlock ji Contacts gt Add Contact Door Sensor Company Mame Department You can enter text by pressing the keys on the screen When you are finished entering text press OK on the bottom of the window Press Cancel to close the soft keyboard window without changing the original contents of the text field The following actions are equivalent e Pressing Cancel with the stylus pen e Pressing QO CANCEL iL Usage tips Entering Text e Some screens such as the Contacts and Chat screens contain a soft keyboard button There are 3 ways to input text a e Using the Soft Keyboard Page 60 e Using a USB Keyboard Page 61 e Using the Dial Keys Page 61 Press to display and hide the soft keyboard e To use the Shift key press Shift once and then e You can select text by dragging over it with the press the desired key The keys will then return to stylus pen their original characters You do not need to hold Shift down while pressing a key as you do ona normal keyboard The Ctrl key can be used in the same manner e To enter accented charac
34. Contacts screen make sure the LDAP directory is displayed 2 Select the contact you want to add 3 Press g 4 Fill in the fields as necessary For details about the fields see Details for Contacts Page 109 5 Press OK Editing a Contact You can edit the information for personal contacts in the local directory 1 On the Contacts screen make sure the local directory is displayed 2 Select the contact you want to edit 3 Press Ka 4 Edit the information if necessary and then press OK For details about the fields see Details for Contacts Page 109 Lii Usage tips e To edit contacts in the system speed dialing directory extension directory or an LDAP directory first add them to your personal contacts Deleting a Contact You can delete contacts from your personal directory You cannot delete entries from the LDAP directory 1 On the Contacts screen make sure the local directory is displayed 2 Select the contact you want to delete 3 Press D 4 On the confirmation dialog window press Yes Details for Contacts This section explains the fields for the different types of contacts Operating Instructions 109 Customizing the Telephone Phone Use the Phone contact type for people or organizations Page 1 4 Basic Information T Contacts gt Add Contact G Dir Senscr Mame Company Mame Department Ok Cancel Name required Enter the name of the con
35. Drive 3 screws included into the wall as shown in the illustration below and mount the KX NT400 on the wall 148mm 5 sin K 94mm z 3 hein e lt Drive the screw to this point iL Usage Tips e You can find a wall mounting template at the end of this manual e For information about locking the handset see Hooking the Handset Page 25 152 Operating Instructions Document Version 2010 01 Installation and Settings Bluetooth Headset Connections Installation CAUTION Before touching the KX NT307 Bluetooth module discharge static electricity by touching ground Otherwise this module may malfunction due to the static electricity Installing the KX NT307 Bluetooth Module 1 Disconnect the Ethernet cable and AC adaptor if used and make sure that the power is off 2 Remove the screw as shown in the illustration below 3 Remove the cover as shown in the illustration below Notice e To prevent the KX NT400 from getting scratched do not use hard sharp tools flat drivers craft knives etc to open the cover 4 Install the KX NT307 Bluetooth module to the Bluetooth module socket see Location of Controls Page 18 5 Re attach the cover Document Version 2010 01 Operating Instructions 153 Installation and Settings 6 Connect the Ethernet cable and the AC adaptor if necessary to the KX NT400 154 Operating Instructions Document Version 2010 01 Installation an
36. EEEE E ees 160 Quality of Service QOS Settings cc eeccccccsseceeceeeeeeeceeeeeeeeaeseeeeeaneeeeseegeeetseeeeeeens 161 IVAW CO UNG a c sreetecpatana sea me aceapaacveusoten E 162 Firmware Version Update ccccccccsecceeeseeceeceeeceeseeeeeseeseeeeeesgeceeteesaeeeeeseeseeeseeseetes 163 SENGA siroce e E T EEEE RE E EEE 165 FEW AES Versio serren nin Ee a E A RESE AR E A 165 ENO DO eere E E EE ES 166 Maintaining the KX NT400 a aanannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 166 Data MaiMtenahNCe asrin E RATRE 166 Initializing the KX NT400 cccccccccccseeeceeeseseeeeeeseeeseeeeeaeeseeeseeeseeeesaeeseeeseeeeseeeseeeseeees 168 Restarting the KX NT400 cccccceccssecsecceeceeseeseeeceeeceeceeceesaeecsesuseceesgeseeseuesesesensaes 168 Cleaning the KX NT400 secsscccansesnecvansnaieacincetusscnadadtaqpcomndeneueseassadgateunvesedestang adendondensuast 169 ADDER irran innnan snare cee ee EEAO EEEE EE EEEE EEEE 170 SSC SAO 0S on A S 170 Programming Rems seised EE ENEA Ea 171 8 oe ft 0 0 1 eara E E E E ee eee eee tet 171 Administrator ODUONS ates vencteuiacictectasceartnetu vaiciate sence r a E a EE N AENA ERDARAREN 176 Firmware Version Update cccccccccsccsecceeceeeeeeceeceeeeeeseeceeseesgecesaeesgecgesseesneeeesaees 180 9D M mory Cards erir E r REER 181 important MNOrmatON cic beer cxcesricedtaanenac inanar aN KE Er ANR REEE 181 Compatible SD Memory
37. Feature Access EFA Programming Input 00 Used to park or retrieve a call in a preset parking zone Call Park Programming Input O Parking zone no 2 digits Used to park a call in an idle parking zone automatically Call Park Automatic Park Programming Input 000 Used to show the incoming call information Programming Input Call Log The Call Log button light shows the current status as follows e Off No incoming call Or you have already viewed the call log e Red on You have missed calls to view 138 Operating Instructions Document Version 2010 01 Zone Customizing the Telephone Button Description amp Programming Input Used to have a Call Log button for incoming call distribution group Call Log for ICD Group Log in Log out QOO Log in Log out of a specified group Log in Log out for all groups Document Version 2010 01 Programming Input O A Incoming call distribution group extension no Used to switch between the log in and log out mode Programming Input Used to have a Log in Log out button for another incoming call distribution group Programming Input O QO Incoming call distribution group extension no The Log in Log out of a specified group button light shows the current status as follows e Off Log in mode e Red on Log out mode Used to have a Log in Log out button for all groups Programming Input 000 Used to transfer the long
38. For monitoring and changing the Log in Log out status of extensions the DSS button light shows the current status as follows e Off The extension is not in the group e Green on Log in Ready mode e Flashing green Log in Not Ready mode e Red on Log out mode Used to leave a message waiting indication or call back the party who left the message waiting indication Programming Input 00 The message button light shows the current status as follows e Off You have no new messages e Red on You have new messages Used to have a Message button for another extension Programming Input O Extension no Incoming call distribution group extension no The message button light shows the current status as follows e Off The other extension has no messages e Red on The other extension has new messages Document Version 2010 01 Customizing the Telephone Button Description amp Programming Input Call Forwarding FWD Do Not Disturb DND Both Calls FWD DND Outside calls FWD DND Intercom calls Group FWD Both calls Group FWD Outside calls Document Version 2010 01 Used to forward all calls to a specified destination or refuse Programming Input 00 Used to forward outside calls to a specified destination or refuse Programming Input The FWD DND button light shows the current status as follows e Off Both features are not set e Redon FWD mode Flashing red slowly DND mode
39. IP address lease renewal was refused by DHCP server 0x2007 0x0000 Communication error with sub CPU If this error is displayed frequently C gt liii Error information from the PBX Consult your network administrator MGCP server 0x2010 0x0000 Communication error with sub CPU If this error is displayed frequently for Self Labeling consult your network administrator 0x2011 0x0000 Communication error between If this error is displayed frequently 0x2015 KX NT400 CPUs consult your network administrator 03002 0 0x000 Sound hardware control error hardware control error gt iia ee n address lease renewal was Consult your network administrator refused by DHCP server 0x3100 Ox0000 Bluetooth hardware error Repair or replace the Bluetooth wireless headset 0x1008 Ox0000 Communication error between lf this error is displayed frequently 0x1009 KX NT400 CPUs consult your network administrator whether there is a problem with the 0x2004 0x0000 KX NT400 not registered Check the registration status of the k 0x2008 0x0000 Sound hardware control error hardware control Sound hardware control error aa i 0x3001 0x0000 Communication error with sub CPU Communication error with sub CPU with sub CPU If this error is displayed frequently 194 Operating Instructions Document Version 2010 01 consult your network administrator Appendix 0x6000 0x6003 0x6100 0x6200 0x6201 0x6202 0x7000 0x7001
40. Lock Clear CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers your password extension PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend Keeping your PIN secret Selecting a complex random PIN that cannot be easily guessed Selecting complex random PINs that cannot be easily guessed Changing your PIN regularly Valid numbers for an extension PIN are 0 through 9 If the wrong extension PIN is entered a preprogrammed number of times the PIN is locked If you forget your extension PIN or your extension PIN is locked your manager can clear the extension PIN and extension PIN lock xX External Background Music BGM To stop The manager extension can broadcast O T background music in the office through external speakers To start O00000 98 Operating Instructions Document Version 2010 01 PBX Feature List ee ee eee lt Example gt To hold the current call and then talk to the new party TRANSFER service code External Feature Access EFA If a host PBX is connected you can access special features e g Call Waiting offered by the host PBX or telephone company This feature is only effective for an outside call Ry e Accessing External Services External Feature Access EFA Page 88 External Relay If an extern
41. Lunch Break Toll Restriction Programming Input O Toll Restriction Level 1 7 Used to switch between the CLIP and CLIR services Programming Input OO Calling Line Identification Restriction CLIR You can change the mode by pressing a preset CLIR button while on hook The CLIR button light shows the current status as follows e Off shows your telephone number e Red on prevents your telephone number being displayed 140 Operating Instructions Document Version 2010 01 Customizing the Telephone Button Description amp Programming Input Connected Line Identification Restriction COLR Headset Time Service Switching Mode Automatic Manual Network Direct Station Selection NDSS Document Version 2010 01 Used to switch between the COLP and COLR services Programming Input 0O You can change the mode by pressing a preset COLR button while on hook The COLR button light shows the current status as follows e Off shows your telephone number e Red on prevents your telephone number being displayed Used to talk using the headset Programming Input The Headset button light shows the current status as follows e Off Headset mode off e Red on Headset mode on Used to switch the time service mode Automatic or Manual Programming Input O O Tenant no The Time Service Switching Mode Automatic Manual button light shows the current status as follows e Off Au
42. Operating Instructions 203 for base unit 148 mm 5 Shigin 94 mm 3 hein One screw here l One screw here WALL MOUNTING TEMPLATE 1 Drive the screws into the wall as indicated 2 Hook the unit onto the screw heads Note Make sure to set the print size to correspond with the size of this page If the dimensions of the paper output still deviate slightly from the measurements indicated here use the measurements indicated here One screw here uit ww g yun seq JO Notes Document Version 2010 01 Operating Instructions 205 Panasonic Corporation of North America One Panasonic Way Secaucus New Jersey 07094 http www panasonic com csd Copyright This material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2010 PSQX5014ZA A KKO110MPO 0 011
43. Options Password For details see Password Settings Page 113 Application Lock Specify whether to use the Application lock Use Don t use feature Current Password Enter your current password for the 1 16 characters Application lock Enter a new password for the Application lock 1 16 characters _ Verify Password Verify the new password 1 16 characters pe Display For details see Display Settings Page 113 Display Color Specify the display s color theme Dark Gray Dark Gray Light Blue LCD Brightness Select the brightness of the LCD screen Backlight Off Timer Select the amount of time of inactivity before 1 3 5 10 15 30 5 minutes the LCD dims 60 minutes LCD Off Timer Select the amount of time of inactivity before 1 5 10 30 60 120 30 minutes the LCD turns off after it has dimmed 180 300 minutes Touch Screen Specify whether a sound is used to indicate On Off Off Sound each touch screen response Select Calls Screen Select the display mode for the Calls screen Display Calls with Display Calls Call List with Line Display Calls with Buttons Line Buttons 1 The Light Blue color scheme is easy to view and is recommended particularly for users with low vision Dial Number For details see Dial Number Settings Page 114 Voice Mail Number Edit the extension number for the voice mail i system Incoming Redirect Edit the default phone number to redir
44. Port 177 Printing Message 102 Programming Input Table 134 PT Programming 125 PTAP Client IP Port1 176 IP Port2 176 PTAP Server IP Port1 176 IP Port2 176 Put the call on hold button 43 Q QoS 161 176 Quick Dialing 62 Quick access button Camera screen 50 R Record the call button 43 Recording calls 72 Recording Out Going Message OGM 103 Redial 66 100 Button 31 Redirect to Input No button 42 Redirect to voice mail button 42 Redirecting calls 68 Release flexible button 140 Remote COS Access 103 Remote Extension Dial Lock 103 Remote Setting 103 Remote Wake up Call 100 Remove 0 123 178 Remove participant button 44 Operating Instructions 201 Index Restart Automatic 168 Manual 168 Retrieve the Call button 44 Return to HOME button Feature Key screen 56 Right side view 19 Ringer Indicator 31 Volume adjustment 58 RingerLamp 18 S Scrolling 59 SD memory card 181 Compatible 181 Formatting 166 182 Inserting 181 Removing 181 Slot 19 Write protection switch 181 Search LDAP advanced search 35 64 LDAP directory 35 64 Local directory 32 63 Secondary Directory Number SDN flexible button 142 Secondary Port 177 Select Calls Screen Selecting items 59 Send button 53 Send Flash button 44 Server Logon 177 Server Name Address 177 Service in 97 Service out 97 Set call back button 45 Shift key 60 Side cover 19 Simplified Voice Message 76 104 Single CO S CO flexi
45. Russian Ukrainian Another Select Another and then press to select the display language from an SD memory card Language files must be stored in the following directory on the SD memory card private meigroup pcc pbxpt nt400 Note e This language setting is not effective for the sub display on the Calls screen Feature Key screen in Call List mode or Programming screen To change the language settings for the sub display see PT Programming Page 125 e For details about obtaining additional language files consult your dealer Directory List Select Settings The Directory List Select settings allow you to select which directory lists are displayed on the Contacts screen Operating Instructions 115 Customizing the Telephone To configure the Directory List Select settings 1 Press the Options tab gt User Options gt Directory List Select 2 Select the directories you want to display on the Contacts screen See Details for Directory List Select Settings Page 116 3 Press OK Usage tips You can refresh the system speed dialing directory and the extension directory information from the PBX by pressing Refresh For details about the Contacts screen see Contacts Screen Page 32 Details for Directory List Select Settings User Options gt Directory List Select Select a list to display in Directory List Local Directory Extension List Speed Dial Cancel Local Directory Sel
46. Settings Page 118 Note Edit the selected Web page e The KX NT400 does not support the DNS See Details for Web Page List Domain Name Server protocol Therefore Settings Page 118 URLs cannot contain domains such as www example com You can only use URLs Delete the selected Web page with IP addresses such as 192 168 0 1 nt400 Set the selected Web page as list html For details consult your administrator the homepage Move the selected Web page up dishi Presence Settings AOV rine WeDrage The Presence settings allow you to customize your down the list nade ee os presence buttons e g Available or In a Meeting In addition to the 7 preset presence statuses you can add up to 8 new presence statuses You can also modify the existing presence statuses You can assign Call Forwarding Do Not Disturb settings and a feature number to a presence status When you e For details about features of the portal see Portal select that presence status the Call Forwarding Do Not Web Browser Page 84 Disturb settings are applied and the feature number is e For details about the Portal screen see Portal executed Screen Page 54 3 Press Close iL Usage tips To customize the presence buttons Note 1 Press the Options tab gt User Options gt e Ifyou import Portal settings no page will be set Presence as the homepage 2 Select the presence status you want to configure To add a new presence sta
47. Setup screen press Maintenance 2 Enter an IP address in IP Address and then press Send A window appears showing the result of the verification 3 On the result window press Close Document Version 2010 01 Installation and Settings Firmware Version Update You can upgrade the KX NT400 firmware from an FTP server or an SD memory card You can also use the PC Maintenance Console to upgrade the firmware from an FTP server For details see the documentation for the PC Maintenance Console Note e During the upgrade process do not disconnect the power from the KX NT400 or perform other operations such as accessing other screens e This operation should be performed only by an administrator or installation personnel An access code is required to access these screens e Ifa valid IP address has not been assigned to the KX NT400 an error message will appear when you press Firmware Version Update Make sure a valid IP address has been set See IP Address Settings Page 159 e The Firmware Version Update button is disabled if the IP Address settings have been changed without restarting the KX NT400 For details about restarting see Restarting the KX NT400 Page 168 e If you experience problems when upgrading the firmware from an FTP server see Troubleshooting Page 183 Firmware Version Update screen 1 4 Enter the information for the FTP server to use for downloading the firmware Setup gt Firm
48. Telephone Back View Stylus Pen Used to press buttons on the LCD Back Cover Bluetooth Module Socket For details see Bluetooth Headset Connections Page 153 Operation Board Angle Adjust Button Used to adjust the angle of the operation board For details see Operation Board Angle Adjustment Page 23 O88 Document Version 2010 01 Operating Instructions 21 Before Operating the Telephone Bottom View LAN Port PC Port DC Jack For details see Connections Page 147 22 Operating Instructions Document Version 2010 01 Before Operating the Telephone Operation Board Angle Adjustment The angle of the operation board can be set to one of seven angles level 1 30 level 7 60 IMPORTANT e When you use the KX NT400 first time before adjusting the angle of the operation board press and hold the angle adjustment button lift the operation board until you hear the lock click and then release the button CAUTION e Hold the operation board until it is secured at the desired angle e Make sure you do not pinch your fingers when raising or lowering the operation board e Do not squeeze the LCD touch screen when adjusting the operation board applying too much pressure will damage the screen To raise 1 Hold the base of the unit with one hand 2 Gently lift the operation board one level at a time to the desired angle Document Version 2010 01 Operating Instruction
49. an Page 66 extension number e The other party has not set the Call Waiting feature e The other party has set Data Line Security Operating Instructions Page 55 Page 37 185 Appendix When forwarding a call e The Extension First Digit Timer setting of the PBX has not Hold Recall is heard when been set to 250 s selecting a destination on Using the PBX s PC Maintenance Console set the the Contacts screen Extension First Digit setting to 250 s For more details refer to the PBX s documentation or consult your administrator Sound Quality The other party cannot The KX NT400 is muted hear my voice If lg is displayed press to turn off the mute feature e Objects are obstructing the microphone Do not obstruct the KX NT400 during calls Keep your hands as well as common objects such as folders cups and coffee pots away from the KX NT400 during calls Sound cuts out can hear e If using DSL service a device connected between the myself through the KX NT400 and the telephone jack is causing interference speaker Connect the KX NT400 directly to the telephone jack if possible and or consult your DSL service provider e You are too far away from the microphone Try speaking closer to the microphone e The KX NT400 was moved during a call Do not move the KX NT400 while on a call e Objects are obstructing the microphone Do not obstruct the KX NT400 during calls
50. answer time can be set using a feature number For details about entering feature numbers see Call Forwarding FWD Page 91 Document Version 2010 01 Advanced Feature Operation Advanced Feature Operation Network Camera You can view the video feeds from up to 20 registered Panasonic Network Cameras e g KX HCM BB HCM BL C series For details about registering cameras see IP Camera Settings Page 116 camera h Location Front 0 a TT Contacts Calls Call Log Position Preset Y For details about the buttons and icons on the Camera screen see Camera Screen Page 49 Network Camera Features Camera Control e You can control the selected camera such as by zooming in and out tilting and panning e You can view and control a camera while on a call Doorphone Contact Integration e If acamera is connected to a doorphone or registered to a contact in the contact list the feed from that camera is automatically displayed when you receive a Call from or make a call to that doorphone or contact e You can open the door connected to a doorphone from the Camera screen For details about registering cameras with contacts see Contact List Page 108 Note e Depending on the camera model some operations might not be available e Some operations might not function due to security reasons etc For details consult your administrator e Ifa camera feed does not display see Trouble
51. base down until the angle of the base is flat Mounting the KX NT400 WARNING e Make sure that the wall that the unit will be attached to is strong enough to support the unit approx 1 25 kg 2 76 Ib If not it is necessary for the wall to be reinforced e Only use the wall mounting equipment screws washers wall mounting adaptor included with the KX NT400 e When driving the screws into the wall be careful to avoid touching any metal laths wire laths or metal plates in the wall e When this product is no longer in use make sure to detach it from the wall CAUTION e Make sure the cables are securely fastened to the wall 150 Operating Instructions Document Version 2010 01 Installation and Settings 1 Insert the 4 tabs of the wall mounting adaptor into the designated openings in the base and then slide the wall mounting adaptor in the direction of the arrow until it clicks Slide the wall A C mounting adaptor up to this point pL fee Teg EEE 2 Fasten the wall mounting adaptor to the base with 2 screws included A 3 Connect the cables to the KX NT400 and run the cables through the wall mounting adaptor as shown in the illustration below For details about connecting the cables see Connections Page 147 Document Version 2010 01 Operating Instructions 151 Installation and Settings Note e The cables can also be run from the bottom of the unit 4
52. can confirm the current status of the Time Service on the display Xr Time Service Mode Control The manager extension or the preprogrammed extension can change the time mode Day Lunch Break or Night There are two methods Automatic or Manual of changing the time modes Trunk Answer From Any Station TAFAS You can be notified of incoming outside calls through an external speaker These calls can be answered from any extension Two way Record You can record a conversation into your mailbox while talking on the phone R e Recording Calls Two way Recording Page 72 Two way Transfer You can record a conversation into another mailbox while talking on the phone One touch Two way Transfer You can record a conversation into another mailbox with one touch while talking on the phone 106 Operating Instructions To set O O O O hour minute amy Pm once daily O T hour minute once C daily To cancel O00000 To confirm Feature key screen A TRANSFER several times To change the time mode O O ayy Nighty Lunch Break To select the time service switching mode Automatic Manual Feature key screen Time Service Switching Mode Automatic Manual O speaker no 1 digit Feature key screen Two way Record Feature key screen Two way Transfer DSS Feature key screen One touch Two way Transf
53. e Keep a copy of all important data such as contact lists in case the machine malfunctions and data cannot be recovered Use a personal computer to make periodic backups of recordings stored on the SD memory card Preventing Data Disclosure e Do not leave the unit or SD memory card ina location where it can be accessed or removed without authorization Store backups in a secure location Do not store sensitive personal information in the unit In the following situations initialize the unit see Data Maintenance on page 166 and remove the SD memory card from the unit Before disposing of the unit Before handing the unit over to a third party Before having the unit serviced Make sure the unit is serviced by only a certified technician The confidentiality of the information on the SD memory card becomes the responsibility of the customer To prevent data leakage render the SD Memory Card physically unusable before disposal When user information is sent from the KX NT400 to a PC or other external device the confidentiality of that information becomes the responsibility of the customer Before disposing of the PC or other external device ensure that data cannot be Document Version 2010 01 retrieved from it by formatting the hard disk and or rendering it physically unusable Preventing Data Disclosure Over the Network e To ensure the security of private conversations only connect the unit to a secure
54. for internal Always All Not Assigned Mode calls Busy No answer Busy No answer Do not disturb Not Assigned Dial Enter the phone number to transfer calls for 32 digits FWD DND Internal internal calls Number Feature Number Specify whether to set a Feature Number Yes No No check box Feature Number Enter a feature number 32 digits l For presence buttons 1 7 the default values are as follows e Button 1 Available e Button 2 Will Return Soon e Button 3 Gone Home e Button 4 In a Meeting e Button 5 In Conference e Button 6 Urgent Only e Button 7 Not at My Desk 174 Operating Instructions Document Version 2010 01 Appendix Firmware Version For details see Firmware Version Page 165 VoIP IPL Version Displays the VoIP IPL Version VoIP Application Displays the VoIP APP Version Version Application Version Displays the Application Version Application Loader Displays the Application Loader Version Version Document Version 2010 01 Operating Instructions 175 Appendix Administrator Options Network IP Address These parameters are editable only during setup after connecting the KX NT400 to a PBX On the Options screen you can only view these parameters For details about editing these parameters see IP Address Settings Page 159 DHCP Specify whether DHCP is used Enable Disable Enable VoIP IP Address Enter the VoIP IP address when DHCP is Valid IP
55. network e To prevent unauthorized access only connect the unit to a network that is properly managed e Make sure all personal computers that are connected to the unit employ up to date security measures For Bluetooth Headset Users Medical Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy the product operates in the frequency range of 2 4000 GHz to 2 4835 GHz and the power output is 2 5 mW max Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Operating Instructions 11 Additional Information Additional Information Important Safety Instructions When using this unit basic safety precautions including those below should always be followed to reduce the risk of fire electric shock and injury to persons 1 Read and understand all instructions 2 Follow all warnings and instructions marked on this unit 3 Unplug this unit from the AC outlet before cleaning Do not use liquid or aerosol cleaners Clean with a damp cloth 4 Do not use the unit near water for example near a bathtub kitchen sink or laundry tub in a wet basement or near a swimming pool 5 Place this unit on a flat surface Serious damage
56. no Outgoing 01 48 Which do you prefer to seize Cl or when you go off hook to make calls Flexible button PON PDN button _ An idle CO line _ A CO ICD Group button _ Intercom On a PDN extension an idle PDN button is selected when going off hook _ The longest ringing line when multiple calls arrive _ A CO ICD Group button A PDN button _ Ringing Tone Call Directly The party s voice is heard without ringing _ Ring only Prohibiting the caller switching to the voice mode _ No Disable _ Yes Enable Operating Instructions 127 Customizing the Telephone Programming Selection amp Parameter Input You can monitor the Live Call Screening Mode Set Which service do you prefer when a calling party is recording a message in your mailbox LCS Mode Set After Answering Would you like to keep recording after answering the call in the LCS mode message through the telephone speaker Hands free mode _ Only an alarm tone is heard Private mode Automatic Call Waiting Would you prefer to automatically hear a call Yes Keep recording waiting tone when you receive a Call while already on the Yes On phone OO owm Manual Call Waiting receive call waiting LI Tone notifications for intercom _ Voice announcement calls through the handset Whisper OHCA Call Wa
57. phone no The preprogrammed extension can call someone who is busy on the telephone and establish a three party conversation R e Joining an Existing Conversation Executive Busy Override Page 87 Executive Busy Override Deny To allow You can prevent other people from joining your 7 conversation To prevent 00000 Extension Dial Lock To lock You can lock your extension so that other users 7 7 D cannot make unauthorized outside calls To unlock 7 D extension PIN To make an outside call while your extension is locked O your extension no extension PIN phone no Document Version 2010 01 Operating Instructions 97 PBX Feature List eee Extension Feature Clear You can reset the settings of some features on your extension to the default settings with one operation Extension PIN Personal Identification To set Number 7 9 9 T extension PIN C same extension You can assign a password to each extension PIN The following features require an extension PIN 1 Screening calls Live Call Screening LCS To cancel 2 Prohibiting other people from seeing your personal speed dialing directory call log 74 O O S EE ERTE SVM log and from playing back the voice messages in your message box Display Lock Using the same settings as your extension at other extensions Walking Extension Remote Control Operation Walking COS Extension Dial
58. the service status The phone number was entered incorrectly Confirm that you have entered the phone number of the other party correctly Consult your administrator The screen was changed during a programming operation Under some conditions changing the screen without exiting programming mode can cause the KX NT400 to not be able to make and receive calls This problem can occur when programming the telephone via the Calls screen the Feature Key screen in Call List mode or the Programming screen Wait a while for programming mode to exit automatically The number you are trying to redial is too long Ifthe dialed number contains more than 32 digits for an internal call it cannot be redialed correctly Your telephone service does not allow you to make long distance calls Make sure that you have subscribed to your telephone company s long distance service If the KX NT400 is connected to a PBX your extension may not be configured to make long distance phone calls Contact your administrator The ringer is turned off Press A UP while a call is being received or change the ringer volume setting A line access number was not stored On the Dial Modification Settings screen enter the line access number in the Additional No to Add setting The time limit has run out Consult your dealer to extend the time limit if necessary e The stored number was more than 32 digits or was
59. 01 Operating Instructions 147 Installation and Settings Connect the cables as shown in the following illustration Ethernet cable AA D oe e Use a straight CAT 5 or higher Ethernet cable not included that is 6 5 mm in in diameter or less e For further information on the connection to a PC see the documentation for the PBX When connecting cables e Ensure that the Ethernet cables and the AC adaptor cord are clamped to prevent damage to the connectors 148 Operating Instructions Document Version 2010 01 Installation and Settings Connections for Handset To a USB device CAUTION When connecting a USB device Ensure that the USB cable has slack and is not pulled tight during use to prevent damage to the connectors Document Version 2010 01 Operating Instructions 149 Installation and Settings Wall Mounting Before Mounting on a Wall To mount the KX NT400 it is necessary to set the angle of the base flat CAUTION Place a soft cloth under the KX NT400 when you put its face down to protect the LCD and to prevent the KX NT400 from getting scratched Notice e The angle of the base is set to flat when the product is shipped 1 Set the operation board angle to its lowest level See To lower Page 24 2 As shown in the following illustration put the KX NT400 face down hold up the tab to disengage the lock hold down the angle adjustment button and then push the
60. 010 01 Appendix VLAN Specify whether VLAN to be used Enable Disable VLAN ID Edit the VLAN ID when VLAN is enabled 14094 1 Primary Port VLAN Priority Edit the VLAN priority when VLAN is enabled 0 7 T Primary Port VLAN ID Edit the VLAN ID when VLAN is enabled 1 4094 2 Secondary Port VLAN Priority Edit the VLAN priority when VLAN is enabled 0 7 Secondary Port Diffserv Specify whether Diffserv is used Enable Disable Disable Primary Port DS Field Edit the DS Field when Diffserv is enabled 0 7 0 7 5 0 Primary Port Maintenance For more details see Maintenance Page 162 MAC Address Shows the KX NT400 s VoIP MAC address VoIP MAC Address Shows the KX NT400 s Application MAC Application address LDAP Server Settings For more details see LDAP Server Settings Page 121 Display Name Enter the LDAP server name to be displayed 1 20 characters Server Name Enter the IP address of the LDAP server Valid IP Address Address Port Number Enter the port number to communicate with 389 636 389 the LDAP server 1024 65535 Server Logon Select whether the LDAP server requires authentication Account Name Enter the account name when the server O 128 characters requires authentication Password Enter the password when the server requires 1 128 characters authentication Document Version 2010 01 Operating Instructions 177 Appendix Dial Modification For details about e
61. 400 to a PBX You can use a FTP server or an SD memory card to provide the new firmware data For details see Firmware Version Update Page 163 FTP Server Enter the IP address for the FTP server Valid IP Address 0 0 0 0 Address FTP Server Control Enter the port number for the FTP server 21 1024 65535 ian Port FTP FTP UserID ID Enter the Enter the user ID forthe FTP server ID Enter the user ID forthe FTP server the FTP server 0 24 characters a User Enter the user password for the FTP server 0 24 characters Password FTP Path Enter the path of the firmware data in the FTP 1 128 characters C panasonic server nt400 FTP File Name Enter the file name of the firmware data 1 24 characters PNT400 VLAN Specify whether VLAN is used Enable Disable VLAN ID Enter the VLAN ID when VLAN is enabled 1 4094 VLAN Priority Enter the VLAN priority when VLAN is 0 7 T enabled File Name Enter the file name and path of the firmware 0 256 characters data in the SD memory card 180 Operating Instructions Document Version 2010 01 Appendix SD Memory Cards The KX NT400 allows you to back up and restore your personal contacts and other settings using a CSV file See Data Maintenance Page 166 for details Important Information To prevent data corruption or damage to the SD memory card which may also affect the performance of the KX NT400 keep the following in mind e Do not remove the SD memory car
62. 9 40 Operating Instructions Document Version 2010 01 Before Operating the Telephone Scroll the list on the screen Call status icons Co UU ee Serre Call operations Note e The buttons in area change according to the selected call When there is no available operation for the selected call no buttons are displayed Common Display the next previous page for available operations Hang up the call Hang Up Document Version 2010 01 Operating Instructions 41 Before Operating the Telephone Mute unmute outgoing voice and sound Wi Outgoing voice and sound is muted ot Outgoing voice and sound is not muted Ry e Mute Page 72 For outgoing calls Leave a notification that you called to the called extension This button appears only for internal calls Ry e Leaving a Message Waiting Indication Page 86 Leave a message using the voice mail service This button appears only for internal calls WEE IS e Leaving a Voice Message Page 86 For incoming calls M Answer the selected call Redirect the selected call to a preset extension Input Mo a3 ie e Redirecting Calls Page 68 Redirect the selected call to your voice mailbox Ry e Redirecting Calls Page 68 42 Operating Instructions Document Version 2010 01 Before Operating the Telephone For active calls Record the current call to voice mail This feature requires a Panasonic Voice Pro
63. 95 Connected Line Identification Presentation COLP 126 Feature clear 131 Connected Line Identification Restriction COLR 95 Feature clear 131 Flexible button 141 Connections 147 Contacts Add button 32 Adding from calllog 108 Adding from LDAP directory 109 Adding from PBX 109 Door settings 111 Editing 109 Phone settings 110 Sensor settings 112 Contacts screen 32 Contacts tab 27 Copy text 60 CTI flexible button 141 Ctrl key 60 Current Password 171 Cut text 60 D Data Export 167 Data Import 167 Data Line Security 95 Feature clear 131 Data Maintenance 166 DC jack 22 Default Gateway 176 Deleting contact 109 Deny Call Pickup 93 Deny Executive Busy Override 97 Details for Contacts 109 DHCP 176 Dial FWD DND External Number 174 FWD DND Internal Number 174 Dialkey 61 Dial Modification 178 Settings 122 Dial Modification Settings 122 167 Example 122 Dial Number Settings 114 167 171 Dial Tone Transfer 95 Dial window button 35 Dialing 62 Pre dial 62 Diffserv Primary Port 177 Direct Inward System Access DISA 96 Direct Station Selection DSS flexible button 136 Directory drop down list 32 35 Directory List Select 172 Directory List Select Settings 115 167 DISA message 103 Document Version 2010 01 Index DISA Direct Inward System Access 96 Disconnect button 35 Display 171 Display Calls with Call List 114 Display Calls with Line Buttons 114 Display Color 171 Display Language Selection 126 Dis
64. Call Distribution Group ICD Group flexible button 136 Incoming Call Distribution Group message 103 Incoming Call Log 47 65 Incoming Redirect Number 171 Initializing the Unit 165 International area code 123 178 IP Address 176 IP Camera List 172 IP Camera Selection Buttons 172 IP Camera Selection Buttons Settings 117 IP Camera Settings 116 167 IP Network Settings 159 IP Port 176 IP Port1 176 IP Port2 176 IP Port Settings 160 K Key Pad Tone Set 129 Feature clear 131 Keyboard 60 61 Chat screen 52 Contacts screen 34 Portal screen 54 L LAN port 22 Language 1 2 Language Settings 115 159 172 Sub display 126 Last Number Redial 66 100 LCD Liquid Crystal Display 18 LCD Brightness 171 LCD Off Timer 171 LCS Mode Set After Answering 128 Feature clear 131 LCS Live Call Screening 98 100 LDAP directory 32 Advanced search 35 64 Search 35 64 LDAP Server Server select button 35 200 Operating Instructions Settings 121 167 177 Leading Digits to Remove 123 178 Leave message waiting button 42 45 Leave voice message button 42 Left side view 20 Liquid Crystal Display LCD 18 Live Call Screening LCS 98 100 Flexible button 143 Live Call Screening Mode Set 128 Feature clear 131 Local Directory 32 172 Search 32 63 Location drop down list 50 Lock 75 Login Code 172 Log in Log out 101 All groups flexible button 139 Feature clear 131 Flexible button 139 Remote setting 103 Specified group flexible bu
65. Calls screen or the Feature Key screen in Call List mode For details see Calls Screen in Line Buttons Mode Page 37 and Feature Key Screen Page 55 Programming Input Table The following table explains the features that you can assign to flexible buttons and the input for programming them 134 Operating Instructions Document Version 2010 01 Customizing the Telephone Button Description amp Programming Input Used to access an idle CO line for making outside calls Incoming outside calls from any CO line arrive at this button Loop CO L CO Group CO G CO Single CO S CO Document Version 2010 01 Programming Input The L CO button light shows the current status as follows e Green on The CO line is seized by you e Red on The CO line is busy lt Regular Hold mode gt e Flashing green slowly Your held call e Flashing red Another extensions held call lt Exclusive Call Hold mode gt e Flashing green moderately Your held call Used to access an idle CO line in a specified CO line group for making outside calls Incoming calls from CO lines in the assigned CO line group arrive at this button Programming Input CO line group no 2 digits The G CO button light shows the current status as follows e Green on The CO line is seized by you e Red on The CO line is busy lt Regular Hold mode gt e Flashing green slowly Your held call e Flashing red Another extension s held ca
66. Camera tT Contacts DaF search Y a ad Call Log David Tobin Enter the terms you want to search for and then press Search First mame Last Mame Company Department Position Contacts that contain all of the search terms are displayed Lii Usage tips If you select a contact and then go off hook the contact will be dialed immediately Document Version 2010 01 Basic Feature Operation You can add a contact in the LDAP directory to your personal contacts For details see Contact List Page 108 When you select a contact in the LDAP directory you can display detailed information Such as the contact s name phone numbers e mail address etc by pressing Show Details You can use the buttons at the bottom of the window to call the contact s office mobile or home phone if they are registered L Michael Jenkins i ime i First Name Michael Last Name Jenkins Phone Number laa Mobile Phone Number Home Phone Number 0125456789 Company Department Position Address E mail Press to select a different LDAP server For details about specifying LDAP server information see LDAP Server Settings Page 121 For details about the icons and buttons on the Contacts screen see Contacts Screen Page 32 Dialing by Using Call Logs The last 100 incoming calls outgoing calls and missed calls are stored in their respective logs in order of newest to oldest call You can
67. Disturb DND Override Page 87 Sending a Call Waiting Notification Call Waiting When the dialed party is busy you can send a call waiting notification to let the other party know you are calling The called party will hear a call waiting tone at their extension Operation in Line Buttons mode 1 Press Operation in Call List mode 1 On the Calls screen press Wait and send call waiting Call waiting The dialed extension s status will change to Ringing Note e This feature is available only for internal calls 86 Operating Instructions Leaving a Message Waiting Indication When the called party is busy or does not answer your call you can leave a notification so that the called party can call you back Operation in Line Buttons mode 1 On the Calls screen press MSG Operation in Call List mode 1 On the Calls screen press Leave message waiting waiting Note e This feature is available only for internal calls Leaving a Voice Message If the called party does not answer you can leave a voice message To use this feature you must have a Panasonic Voice Processing System VPS You must also set the VPS s extension number For details see Dial Number Settings Page 114 This function is only available if the Calls screen is set to Call List mode 1 On the Calls screen press Leave voice message 0O SP Worle Message 2 Follow the audio guidance to leave a mess
68. Disturb settings to a presence status For details see Presence Setting Example 1 Page 119 You can assign a feature number to be executed when you select a presence status You can have incoming calls automatically forwarded to another destination You can also have incoming calls rejected Do Not Disturb For details see Presence Setting Example 2 Simple Call Forwarding Settings Page 119 a Your presence status is stored on the PBX as an You can set one forwarding destination for external and absent message internal calls Note 1 Onthe HOME screen press the second drop down e Depending on the regional setting suffix code list of the connected PBX if you set the language SS eS es to Russian or Ukrainian your presence status might appear garbled Fe E Voice Mail Message BINA A If call forwarding or Do Not Disturb is already set the Advanced window appears See Advanced Call Forwarding Do Not Disturb Settings Page 80 2 On the FWD DND Settings window select one of the text fields 3 Enter a forwarding destination 4 Select the radio button of the destination you want to forward calls to 5 Press OK H Usage tips e On the FWD DND Settings window the numbers you set for Phone 1 and Phone 2 are saved These settings will be available the next time you set a forwarding destination Other is used for a temporary forwarding destination Every time you set a forwarding destination Other
69. Feset to Default Cancel PTAP Server Enter the port number for the PTAP server e Default 9300 PTAP Client Enter the port number for the KX NT400 to use for PTAP communication e Default 9301 Note e Youcan reset the settings to their default values by pressing Reset to Default e Consult your administrator for more details Document Version 2010 01 Quality of Service QoS Settings To establish voice communications between the telephones the primary port of the KX NT400 and the connected PBX must belong to the same VLAN Consult your administrator for details about the correct values QoS Setting screen 1 2 Select whether to enable communication over a VLAN in the network If you enable VLAN communication enter the VLAN IDs and VLAN priorities for Primary Port and Secondary Port Setup gt QoS Setting 05 VLAN Enable J Disable Primary Port WLAN ID WLAN Priority Secondary Port VLAN ID F i L ny H m r j o ri ty Feset to Default VLAN Select whether to use VLAN to enhance the network traffic controlling e Default Disable Primary Port VLAN ID Enter the VLAN ID number to which the PBX belongs e Default 1 VLAN Priority Enter the priority for the VLAN e Default 7 Secondary Port VLAN ID Enter the VLAN ID number to which the PBX belongs e Default 2 VLAN Priority Enter the priority for the VLAN e Default 0 Note e The KX NT400 is equipped with 2 IP ports Ther
70. My Desk presence For both external calls and internal calls For external calls Document Version 2010 01 To do this configure the settings as follows Modify screen see Details for Presence List Settings 2 2 Page 120 Note e For details about Extension Dial Lock see Extension Dial Lock Page 97 Details for Presence List Settings Page 1 2 Jeor Ontinns Droconra lict Presence List gt Modify 1 Button Mame Presence Same as Button Mame oO Available cs o N JE Cancel Button Name required Enter the name to display on the presence button e Maximum 16 characters Presence Select this check box to set your presence message when this presence status is selected If you do not select this check box your presence does not change when you select this presence status e Same as Button Name default Assign the presence message to be the same as the name assigned in Button Name e Available Set your presence to Available e Custom Enter a custom presence message The presence message that you enter will be displayed to other users Operating Instructions 119 Customizing the Telephone Page 2 2 eor Ontinne Oeoconerso lict Presence List gt Modify i Forward ONO Settings Ext Avo All Too Int Do Mot Disturb MM Feature Number Si tT OK Cancel Forward DND Settings Select this check box to assign Call Forwarding Do Not Disturb settings w
71. NS MOTE REDIAL AUTO DISL STORE FLASH RECALE 3 Enter the input for the feature you want to set and then press ENTER See Feature Programming Page 126 4 Enter the parameters for the feature as necessary See Feature Programming Page 126 5 Press EXIT to exit Note e To continue programming other features repeat the above procedure from step 2 e During programming you can only use the dial keys to enter characters e Pressing P allows you to access buttons normally found on ordinary IP PTs as hard keys Lj Usage tips e Once you enter programming mode step 2 in the above procedure you can also use the Navigator key to scroll through the programmable features and to select parameters e You can also access programming mode on the Calls screen or the Feature Key screen in Call List mode For details see Calls Screen in Line Buttons Mode Page 37 and Feature Key Screen Page 55 Document Version 2010 01 Operating Instructions 125 Customizing the Telephone Feature Programming The following table explains the features that are available in programming mode and how to program them Note e The default values are displayed in bold Programming Selection amp Parameter Input Display Language Select the language via the Language settings Selection Note Changing this setting only affects the language used in the sub display If the Calls screen is set to Call List mode the duration is alw
72. S to Add a 8192 Modification Results e Dialed number 81 92 123 4567 Result 123 4567 The dialed number matches row 1 The matching digits 8192 are removed and no digits are added e Dialed number 44 66 111 4444 Result 001 44 66 111 4444 The dialed number matches row 3 The matching digit is removed and the specified digits 001 are added e Dialed number 092 111 8888 Result 111 8888 The dialed number matches row 4 The matching digits 092 are removed and no digits are added Details for Dial Modification Settings Page 1 4 Dial Modification po Administrator Options gt Access Code for International Call International area code Min number of digits of an Zoo outside line Remove 0 Cancel Access Code for International Call Enter the access code for making international calls from your country area Document Version 2010 01 Customizing the Telephone e Maximum 8 digits International area code Enter the international area code for your country area e Maximum 3 digits Min number of digits of an outside line Enter the minimum number of digits for a public telephone number outside call e Value range 1 32 Remove 0 Select this check box to remove 0 from a phone number 0 is often used for international numbers to indicate that it is not necessary when dialing internationally For example 44 0 123 4567 means e Number when dialing internati
73. This unit features a Bluetooth Module slot that can be used to wirelessly connect a Bluetooth headset to the unit Radio Frequency Exposure Requirements When an optional Bluetooth Module is installed This product complies with FCC radiation exposure limits set forth for an uncontrolled environment To comply with FCC RF exposure requirements it must be installed and operated in accordance with provided instructions The unit requires minimum 20 cm 8 in spacing must be provided between antennas and all person s body excluding extremities of hands wrists and feet during wireless modes of operation This transmitter must not be colocated or operated in conjunction with any other antenna or transmitter Compliance with TIA 1083 standard Compatible with Hearing Aid T Coil Telephone handsets identified with this logo have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants TIA 1083 Operating Instructions 13 Table of Contents Table of Contents 14 Before Operating the Telephone ccccccseeeeeeceeeeneeeeeeeeeeeeeneeneneeees 17 Accessory Information uicccigoceci cece cece cderecces dee tedene ececiddeadiceeeeetdee eid 17 Location of Controls cisco arate cet esc desc cs ree ceca eee eee eet e coe ee 18 Operation Board Angle Adjustment cccccceeeeeeeeeeeeeeeeeeeeeeneeeeeeenesaneseaeseaeesneeaaeesens 23 Hooking the Handset sex pucuesavonee sn eesct
74. X Feature List System Speed Dialing You can make calls using speed dialing numbers stored in the PBX TIE Line Access You can access extensions connected to other PBXs in a private network Document Version 2010 01 To redirect your calls to your message box O O Both callsy Outside Calls Intercom Calls All Calis floating extension no for the SVM feature J Busy floating extension no for the SVM feature J A No answer floating extension no for the SVM feature Busy No answer floating extension no for the SVM feature H Note The default floating extension number for the SVM feature is 591 To leave a voice message directly to another extension mailbox O extension no To listen to voice message 0000 0000 To listen to voice message by skipping to the desired message Press MESSAGE until desired SVM Log appears go off hook To clear the voice message that you are listening to 00 system speed dialing no 3 digits 7 private phone no Operating Instructions 105 PBX Feature List a ee eee Timed Reminder You can receive an alarm at your telephone to remind you of a meeting appointment or as a wake up call The alarm can occur either once or daily every day until canceled at a preset time When you go off hook to answer you will hear a special dial tone or prerecorded message Also you
75. able VoIP IP Address Enter the IP address for sending and receiving VoIP data Application IP Address Enter the IP address for sending and receiving other IP data Subnet Mask Enter the subnet mask for the network segment that the KX NT400 is connected to Default Gateway Enter the IP address of the default gateway IP Address Setting screen 2 2 Enter the IP address of the PBX or PBXs that the KX NT400 will communicate with Operating Instructions 159 Installation and Settings Note The IP addresses of PBXs cannot be obtained from the DHCP server You must manually enter the PBX IP addresses Setup gt IP Address Setting PEX PRY IP Address 1 PEX IP Address 2 PBX Change Time SEC Reset to Default PBX IP Address 1 Enter the IP address of the primary PBX Press Test to verify the connection to the PBX PBX IP Address 2 If your network uses a secondary PBX enter the IP address of the secondary PBX Press Test to verify the connection to the PBX PBX Change Time If your network uses a secondary PBX enter the length of the time before the failover process starts e Default 60 seconds Note e You can confirm the connection to the secondary PBX after programming When the KX NT400 is starting up press and hold both O HOLD and until the message Now starting appears To reconnect to the primary PBX restart the KX NT400 For details see Restarting the KX NT400 Page 168
76. able of Contents Call Forwarding Do Not Disturb ce ceecceeeeeeeeee ee eeseeeeeeeeaeeecaneseaeseaseeeaeseanesanesennesees 79 Advanced Feature Operation cccscceeceeeeeceeseeeeeeeeseesenseesensonsoneaes 81 ISOC MUNN i accra ce es ice enc eps cece cece eee enw anew eee dee ete ease aR 81 Selecting Cameras tO VIOW ccccccseccecccecececeeeeeeeeese cess cece eessecseeeseeesseeeseesseesseesseeeaeesaees 81 ZOON AI ANG SOU gy se cepa tie ees atte ceed oocyte tecneee aeseronecacoice send asset eseeaeteeniecsaaicsseesse 81 Adjusting the Angle of the Camera ccccccccseccesccceeecaeeeceeeseuceseeeeeeeseeeseuessaeeseeeseeeeaes 82 OCMC DOORS are aae EEE E E R 82 Full Screen Mode ccccccssccceccceccceeecaeecaseceacecsnesseecaecceeseeaeesseesaaeseeeeceeeeeeeseeesaeesassenes 82 NR EEE EEE E E A E E A E E E eect A EE E eee exe eens 83 Making a Call to a Chat Participant 0 0 0 0 ccc ccccceceeeeeceeesecete cece eeseeeseeeeseeseeeeaeeeaeeaes 83 Portal Web Browser occ ecto cece cence sans ence eens re wecteenieasaectene nt eetececeacaseseeaceneredesvedecuen 84 Selecting a URL to ACCESS cece ceccceecceeceaececaeeeeeeceeeeceeeeeeeaeeeseuesseeeseeseeessueeseeeseeesaess 84 Going Back to Your Homepage isa saciec setepeos decreeecssas stan acossnebededsndececeadhcuedunddesarencceanscsenseed 84 Making Calls from the Portal ccccccccecceseceeeeeeeeeeeeeeeeeeeeaeeeseeeseeesaeeseeeseeeseeeseeeaeeeaes
77. about IP Camera settings see IP Camera Settings Page 116 Maintenance screen 3 4 Administrator Options gt Maintenance Portal Settings Network Settings LOAP Server Settings Dial Modification Settings Firmware ver Update Settings Document Version 2010 01 Portal Settings Select the check box to export import the portal settings For details about Portal settings see Portal Settings Page 117 Network Settings Select the check box to export import the network settings For details about network settings see Setting Up the KX NT400 Page 157 LDAP Server Settings Select the check box to export import the LDAP server settings For details about LDAP Server settings see LDAP Server Settings Page 121 Dial Modification Settings Select the check box to export import the Dial modification settings For details about Dial Modification settings see Dial Modification Settings Page 122 Firmware Ver Update Settings Select the check box to export import the firmware version update settings For details about Firmware Version Update settings see Firmware Version Update Page 163 1 Ifyou import Portal settings no homepage will be set even if a homepage was set when the settings were exported Maintenance screen 4 4 Administrator Options gt Maintenance E Wi Local Directory Data Mi Presence Data i Chat Log Export Only Local Directory Data Select the check bo
78. act from the PBX Page 109 e Adding entries from an LDAP directory see Adding a Contact from an LDAP Directory Page 109 Usage tips e You can add up to 300 personal contacts e For details about the Contacts screen see Contacts Screen Page 32 e You can select which directories are displayed on the Contacts screen For details see Directory List Select Settings Page 115 Adding a New Contact You can add new personal contacts form the Contacts screen 1 On the Contacts screen make sure the local directory is displayed 2 Press Eg 108 Operating Instructions 3 On the top of the window select the type of contact you want to add Ji Contacts gt Add Contact e Dar Sensor Mame Company Mame Department e Phone Add a contact with up to 3 telephone numbers e Door Add a doorphone e Sensor Add a sensor You can enter the information for only 1 type of contact 4 Enter the information for the contact For details about the fields see Details for Contacts Page 109 5 Press OK Lii Usage tips e To make a call from the contact list see Making a Call from the Contact List Page 63 Adding a Contact from a Call Log You can add new personal contacts from the Call Log screen 1 Onthe Call Log screen select the call log you want to add a contact from Calllog Camera to Contacts Calls Earl Li mea Earl Li gara4 D4 Tor PM Mary Dupre oft se 09 PM fe
79. age Note e When you have an incoming call the Leave voice message button is unavailable e This feature is available only for internal calls e Ifthe Calls screen is set to Line Buttons mode you must either wait to be redirected to the VPS or dial the VPS directly Document Version 2010 01 Other Feature Operations Reserving a Busy Line Automatic Callback Busy If the called party is busy you can receive a callback ringing from the extension when it becomes available Set your telephone to receive call back ringing e When a dialed extension becomes idle e When the desired CO line that is in use by another extension becomes idle When you answer the call back ringing e For an intercom call The called extension starts ringing automatically e For an outside call The line is seized Operation in Line Buttons mode 1 Press When the extension becomes idle your KX NT400 will ring When you go off hook a call will be made to the called extension Operation in Call List mode 1 On the Calls screen press Set call back Set call Back When the extension becomes idle your KX NT400 will ring When you go off hook a call will be made to the called extension Note e Ifyou do not answer the callback ringing within 10 seconds this feature will be canceled e This feature is available only for internal calls Joining an Existing Conversation Executive Busy Override If your extension has suffic
80. age is set or DND for internal call Absent message not set Available Absent message On or DND for internal call Automatic absent message is set or DND for internal call The line is not connected Note e The status of CA users connected through CA Server is not displayed For details consult your administrator For other extensions Con mensae toe ee a Absent message On or DND for internal call The line is not connected Contact summary information Display hide the soft keyboard E The soft keyboard is not displayed The soft keyboard is displayed iS e Using the Soft Keyboard Page 60 34 Operating Instructions Document Version 2010 01 Before Operating the Telephone Switch the character table used for entering characters with the dial keys Ry Entering Characters Page 145 Shows information for the selected contact e Phone number e Presence status Display the Dial window for pre dialing Ry e Making a Call Page 62 Select LDAP Search to display a contact list stored in LDAP servers To switch to the local directory press the directory selection list and select Directory Ry e Making a Call from the LDAP Directory Page 64 Search the LDAP directory for a contact R e Making a Call from the LDAP Directory Page 64 Display the Advanced screen from which you can perform an advanced search Im e Making a Call from the LDAP Directory Page 64
81. al relay is connected preprogrammed extensions can switch on a relay e g alarm connected to the PBX External Sensor If an external sensor is connected preprogrammed extensions can receive an alert call from an external sensor e g security alarm connected to the PBX X Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously Hands free Answerback You can answer an incoming call without going off hook as soon as the line is connected When an intercom call arrives you will hear the caller talking without the phone ringing When an outside call arrives you will hear the caller talking after a preprogrammed number of rings Hands free Answerback for outside calls requires system programming Ry e Auto answer Page 67 Document Version 2010 01 O O relay no 2 digits Off hook To page C paging group no 2 digits To answer 000 To deny Paging Deny O00000 To allow 90000 Options tab Administrator Options Programming AUTO ANS MUTE Operating Instructions 99 PBX Feature List ee ee Headset Operation You can have a conversation using a headset In this case you must select Headset on in programming mode or set the Headset button on red in advance Ry e Basic Operations Page 58 Hospitality Features Remote Wake up Call The hotel operator can remotely set or
82. all List mode 40 Operating Instructions 197 Index Line Buttons mode 37 Calls tab 27 Camera 81 Center point 82 Changing the angle 82 Contact integration 81 Control 81 Doorphone integration 81 Full screen mode 82 Home position 82 Location list 81 Opening door 82 Pan 82 Panscan 82 Position list 82 Selecting 81 Selection buttons 81 Tilt 82 Tilt scan 82 Zoom 81 Camera Address 172 Camera Button 173 Camera HTTP Port 172 Camera Name 172 Camera RTSP Port MPEG4 Only 172 Camera screen 49 Cameratab 28 Cancel button 60 CANCEL button 18 Center point Camera 82 Character table 145 Option mode 146 Standard mode 146 Switch button 35 Switching 60 Chat 83 Call button 83 Calling chat participant 83 Clear button 83 Close button 83 Receiving request 83 Send button 83 Start 83 Chat Log Export Only 168 Chat Log Delete 166 Chatscreen 52 Chattab 28 Checking new messages Message Waiting 76 SVM Simplified Voice Message 76 Voice Mail 77 Cleaning 169 Clear button 53 Clearing Flexible Buttons 144 CLIP COLP Calling Connected Line Identification Presentation 93 CLIR Calling Line Identification Restriction 92 Close button 53 CO Line Group Access 94 Codec 172 COLR Connected Line Identification Restriction 95 Conference 95 Flexible button 138 198 Operating Instructions Conference call 73 Establishing 73 Leaving Unattended conference 74 Removing a participant 74 Conference Unattended
83. an SD memory card e Do not move or bump the KX NT400 while formatting an SD memory card Format the SD memory card before the first use Formatting deletes all the data stored on the SD memory card Back up important data before formatting the SD memory card To format the SD memory card see Maintenance screen 1 4 Page 166 Note e When formatting cards with a computer select the FAT format e When an SD memory card is formatted all information on the card is deleted 182 Operating Instructions Document Version 2010 01 Appendix Troubleshooting If you are experiencing trouble refer to the information in this section Before troubleshooting confirm all connections see Connections Page 147 and confirm that the PoE Power over Ethernet device or power outlet to which the KX NT400 is connected to is receiving power Common Issues and Solutions General Use The display is blank e The KX NT400 is not receiving power The KX NT400 is not designed to function when there is a power failure Make sure that the device supplying PoE is receiving power and that the Ethernet cable is properly connected If an AC adaptor is connected confirm that the AC adaptor is connected and receiving power The display is not shown e The LCD s brightness is too low Pade 113 well Adjust the LCD s brightness j The KX NT400 is not e Cables or cords are not connected properly Page 147 performing properly Chec
84. and or injury may result if the unit falls 6 The unit should never be placed near or over a radiator or other heat source 7 This unit should be operated only from the type of power source indicated on the unit label If you are not sure of the type of power supply to your home consult your dealer or local power company 8 Do not allow anything to rest on the power cord Do not locate this unit where the cord may be stepped on or tripped on 9 To reduce the risk of fire or electric shock do not overload AC outlets and extension cords 10 Do not insert objects of any kind into this unit through openings as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the unit 11 To reduce the risk of electric shock do not disassemble this unit Only qualified personnel should service this unit Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock 12 Unplug this unit from the AC outlet and have the unit serviced by qualified service personnel in the following cases A When the power supply cord or plug is damaged or frayed If liquid has been spilled on the unit If the unit has been exposed to rain or water If the unit does not work normally by following the manual Adjust only controls covered by the manual Improper adjustment may require repair by an au
85. and your current call will continue uninterrupted To redirect the call on the Call Alert window You can redirect a call directly from the Call Alert window which appears when a call arrives fT Contacts Calls Camera Call Alert Aubry Musoke 22B Call Log RPedcdirect O vi 500 Ki ra A 1 Select one of the following options to redirect the call e VM Redirect the call to your mailbox XXX Redirect the call to the number indicated by XXX Press the text box to enter the number to redirect the call to 2 Press Redirect 68 Operating Instructions Note e To redirect a call to your mailbox you must set the voice mail system s extension number You can also set a number that appears as the default redirect destination For details see Dial Number Settings Page 114 To redirect the call on the Calls screen Call List mode only If you close the Call Alert window without answering the call you can still redirect the call from the Calls screen in Call List mode Camera h Call Log TT Contacts Calls 1 Press the Calls tab 2 Select the incoming call 3 Press one of the following buttons e Redirect to Input No 123 Redirect the call to the indicated number 123 in this case e Redirect to voice mail Redirect the call to your mailbox Note e To redirect a call you must set the redirect destination and or the voice mail system s extension number For details
86. answered with the SDN button is Number SDN on hold Regular Hold Flashing green moderately A call answered with the SDN button is on hold temporarily or on Exclusive Call Hold Flashing green rapidly An SDN extension is receiving a Hold Recall or callback ringing from a call answered with the SDN button Red on The corresponding PDN extension or another corresponding SDN extension is using the line Flashing red slowly Another corresponding SDN extension or the PDN extension itself is holding a call Used to record a conversation into your own mailbox Programming Input Two way Record 9 Voice mail floating extension no The Two way Record button light shows the current status as follows e Off Not recording e On Recording the conversation 142 Operating Instructions Document Version 2010 01 Customizing the Telephone Button Description amp Programming Input Used to record a conversation into the mailbox of a specific extension Programming Input T Voice mail floating extension no Two way Transfer The Two way Transfer button light shows the current status as follows e Off Not recording e On Recording the conversation Used to record a conversation into the mailbox of a specific extension with one touch Programming Input 9 1 Voice mail floating extension no Extension no One touch Two wa Incoming call distribution group extension no Transfer
87. aptor disconnect the AC adaptor from the KX NT400 and power outlet before the cleaning If the KX NT400 becomes particularly dirty apply a light kitchen cleanser to a soft cloth wring the cloth thoroughly and wipe the KX NT400 When finished dry the KX NT400 with a soft and dry cloth To avoid damage or discoloration do not clean the KX NT400 with the following materials or with cleaners containing the following materials Petroleum Scouring powder Alcohol Paint thinner Benzene Wax Hot water Powdered soap When using chemical cleansers follow the instructions on the label carefully Operating Instructions 169 Appendix Appendix Specifications Display 5 7 inch touch display QVGA 320 x 240 pixels 65 535 colors VoIP Connection Method IP PT LAN Interface IEEE 802 3 10Base T 100Base TX IP Address Mode Automatic DHCP Manual static Microphone IP Network Interface Jack LAN About 159 mm H x 277 mm W x 160 mm D 6 4 in H x 11 in W x 6 in D When the operation board angle is set to 60 About 1250 g 2 76 Ib Including a handset a handset cord and a stylus pen PoE Interface Compliant with IEEE 802 3af Power Consumption Stand by mode about 4 8 W Talk mode about 5 0 W Operating Environment Temperature 5 C 40 C 41 F 104 F 170 Operating Instructions Document Version 2010 01 Appendix Programming Items User
88. ate the following folder private meigroup pcc pbxpt nt400 The firmware file has not e The file necessary for upgrading the firmware has not been been downloaded Please downloaded check the settings and On the Firmware Version Update screen press Start Page 163 download the firmware next to Download to begin the downloading the firmware first upgrade file 192 Operating Instructions Document Version 2010 01 Appendix Connection to the FTP e The file necessary for upgrading the firmware could not be server cannot be downloaded from the FTP server established Check that the FTP server settings are correct Page 163 FTP download failed Firmware file format is e The firmware could not be upgraded using the firmware invalid upgrade file that was downloaded from the FTP server Firmware file is invalid The SD Card format e The SD memory card is not compatible with the KX NT400 feature does not support Use an SD memory card that is compatible with the SD Cards larger than 2G KX NT400 Bytes The SD Card format feature does not support SD Cards smaller than 32M Bytes Failed to connect to the e The KX NT400 could not connect to the LDAP server Page 121 LDAP server Check the settings for the LDAP server j Failed to connect to the IP e The KX NT400 could not connect to a network camera Page 116 camera Check the settings for the network camera Password is locked e Your extension has be
89. ating Instructions Document Version 2010 01 Before Operating the Telephone Feature Key Screen If the Calls screen is set to Call List mode you can use the Feature Key screen to perform operations in the same way as on a Proprietary Display Telephone You can access PBX features that are unavailable elsewhere on the KX NT400 You can assign phone numbers and PBX features to the flexible keys for easy access See the following section for details e Customizing the Flexible Buttons Page 133 Feature Key PRI Alte AT eo RING AULA WLS s3k INF MIEN E Musoke PON rogoz Ain i LIF MY CTTice ccs Fukuoka e The Feature Key screen is accessed by pressing Feature on the HOME screen For details about the HOME screen see HOME Screen Page 29 e Ifthe Calls screen is set to Line Buttons mode you cannot access this screen All of the functions available on this screen can be performed on the Calls screen For details see Calls Screen in Line Buttons Mode Page 37 Feature Key Screen Details Soft buttons Soft buttons Use these buttons for feature key operations The buttons change according to current operation Sub display Displays messages related to the current operation Document Version 2010 01 Operating Instructions 55 Before Operating the Telephone Feature key page selection Change the feature key page Feature keys You can customize the flexible buttons by assi
90. ation Holding a Call in a System Parking Zone Call Park You can hold a call in a common parking zone Calls held in a parking zone can be retrieved by any extension You can put a call in either an idle parking zone automatic or a specified parking zone manual Operation in Line Buttons mode To hold the current call in an idle parking zone 1 On the Calls screen press A TRANSFER 2 Press O 2 o The display indicates the parking zone that the call was held in 3 Go on hook To hold a call in a specified parking zone 1 On the Calls screen press A TRANSFER 2 Press O and then enter the number of the parking zone to park the call in When you enter the parking zone number use 2 digits e g 04 A window appears indicating the parking zone the call was held in 3 On the window press OK 4 Go on hook To retrieve a parked call 1 Press O and then enter the number of the parking zone to retrieve the call from When you enter the parking zone number use 2 digits e g 04 2 Go off hook Operation in Call List mode To hold a call in an idle parking zone 1 On the Calls screen select the call you want to hold 2 Press Park the call Automatic Automatic A window appears indicating the parking zone the call was held in 3 On the window press OK 70 Operating Instructions 4 Goon hook To hold a call in a specified parking zone 1 On the Call
91. ations may not be ensured when using this module Document Version 2010 01 Installation and Settings Setting Up the KX N T400 4 Select the item for the settings you want to configure This section describes the settings that you can configure when you start the KX NT400 Lariquaqe M P O RTAN T IP Address e The KX NT400 requires 2 IP addresses for its IP Port operation Before configuring the start up settings make sure that 2 IP addresses are available for the KX NT400 Hise e Using the PC Maintenance Console to program the PBX you must set the Incoming Call Log Memory for the KX NT400 to 0 If you do not change this setting missed calls will not be handled correctly on the Calls screen or the Feature Key screen in Call List mode For details about the Incoming Call Log Memory setting see the PBX s documentation e The ringing icons on the Contacts screen for example mi do not appear if you use the default settings To make the ringing icons appear you must set the DSS key mode for Incoming Call setting to ON or Flash using the PC Maintenance Console For details see the PBX s documentation CI oe Accessing the Start up Settings 1 Connect the KX NT400 to an Ethernet cable capable of delivering power PoE compliant or use an optional AC adaptor to supply power 2 Connect the KX NT400 to the network Note The first time you start the KX NT400 the calibration screen app
92. ay Message Ringer Lamp When you receive an intercom call the lamp flashes green and on an outside call the lamp flashes red When someone has left you a message the lamp stays on red SP PHONE Speakerphone Used for performing hands free operations When the SP PHONE is used the lamp next to the SP PHONE button turns red HOLD Used to put a call on hold TRANSFER Used to transfer a call to another party CANCEL Used to cancel the selected item MIC Used for hands free conversation Navigator Key Used to adjust the volume or select desired items ENTER Used to assign the selected item Handset Hook Keeps the handset stable when the KX NT400 is mounted on a wall For details see To Lock the Handset Hook when the KX NT400 is Wall Mounted Page 25 18 Operating Instructions Document Version 2010 01 Before Operating the Telephone Right Side View Side Cover SD Memory Card Slot Used to insert an SD memory card SD memory cards are used to backup and restore personal settings and data For details see SD Memory Cards Page 181 USB Port Used to connect a USB keyboard Document Version 2010 01 Operating Instructions 19 Before Operating the Telephone Left Side View A o n Handset Handset Jack Headset Jack Handset Cord For details see Connections Page 147 20 Operating Instructions Document Version 2010 01 Before Operating the
93. ays displayed for both internal and external calls regardless of this setting Display Switching Mode R e Calls Screen Page 37 Store frequently dialed numbers in your contact list Speed Dial T IS e Contact List Page 108 Hot Line oO desired no max 32 digits number simply by going O Calling Line Identification _ No Allows your number Should you prevent your C number being displayed on _ Yes Prevent your number the called party s telephone being displayed Calling Connected Line Caller ID assigned to your Identification Presentation extension CLIP COLP Which number should be D displayed on the called and calling party s telephone Set whether the call duration for outside calls is displayed on the Calls screen in Line Buttons mode Caller ID assigned on the CO line being used 126 Operating Instructions Document Version 2010 01 Customizing the Telephone Programming Selection amp Parameter Input Preferred Line Assignment Incoming Which line do you prefer to answer when you go off hook 2 CO button no 01 48 PDN button Forced Answerback Selection Do you prefer to answer a call without going off hook regardless of the Auto answer setting e Receiving a Call Page 67 Document Version 2010 01 Alternate Receiving Ring Voice How do you prefer to receive an intercom call Preferred Line Assignment CO button
94. ble button 135 Soft button Feature Key screen 37 55 Soft keyboard 60 Chat screen 52 Contacts screen 34 Portal screen 54 Speaker volume 59 Specifications 170 Speed Dial 126 172 Split call 71 Split the Call button 44 SP PHONE speakerphone button 18 Start up Settings 157 Error Log 166 Firmware Version 165 Firmware version update 163 IP Address 159 IP Port 160 Language 159 Maintenance 162 Quality of Service QoS 161 Setting Initialize 165 Stop Recording button 43 Stylus pen 17 21 114 171 202 Operating Instructions Sub display Feature Key screen 38 55 Subnet Mask 176 SVM Simplified Voice Message 76 104 System Alarm flexible button 140 System diagram 5 System reset 168 System Speed Dialing 105 T Tabs screens 27 TAFAS Trunk Answer From Any Station 106 Telephone status 33 Icons 33 Terminate flexible button 138 Text Cut copy paste 60 Selecting 60 TIE Line Access 105 Tilt scan 82 Button 51 Tilt Pan control button 50 Time Mode 103 Time Service 103 Changing flexible button 140 Switching Mode Automatic Manual flexible button 141 Time Service Mode Control 106 Timed Reminder 106 Feature clear 131 Timed Reminder message 103 Toll Restriction Button flexible button 140 Touch Screen Sound 171 Transfer 71 to Voice Mail 71 72 TRANSFER button 18 Transfer the Call button 43 Transfer to VM button 43 Trunk Answer From Any Station TAFAS 106 Two way Record 72 106 Flexible
95. button 142 Two way Transfer 106 Flexible button 143 U Unpark the call button 46 URL 173 USB Device Connections 149 USB keyboard 61 USB port 19 User Options 57 113 Call Forwarding Do Not Disturb 120 Dial Number Settings 114 Directory List Select Settings 115 Display 113 IP Camera Selection Buttons Settings 117 IP Camera Settings 116 Language Settings 115 Password 113 Portal Settings 117 Presence List 119 Presence Settings 118 Web Page List Settings 118 Document Version 2010 01 Index V Verify Password 171 View Back 21 Bottom 22 Front 18 Left side 20 Right Side 19 VLAN 177 180 VLAN ID Firmware update 180 Primary Port 177 Secondary Port 177 VLAN Priority Firmware update 180 Primary Port 177 Secondary Port 177 Voice Mail 86 Accessing 77 Checking new messages 77 Voice Mail Number 171 Voice Mail Transfer 71 72 Flexible button 143 Voice Message 76 77 86 Simplified Voice Message 76 104 Voice Processing System VPS 86 VolP Application Version 175 VolP IP Address 176 VolP IPL Version 175 Volume 58 Handset headset speaker 59 Ringer 58 W Wait and send call waiting button 45 Walking COS 98 Walking Extension 98 Wall mounting 150 Accessories 17 Web browser Portal 84 Web page drop down list 54 Web Page List 173 Web Page List Settings 118 Wrap up 101 Flexible button 139 Write protection LOCK 181 Z Zoom Camera 81 Zoom in button 50 Zoom out button 50 Document Version 2010 01
96. cancel a Timed Reminder to a room extension This allows guests to request wake up calls without having to program the extension themselves The hotel operator can also confirm the current Timed Reminder setting for a room extension Hot Line You can make an outside call simply by going off hook if you have preprogrammed your phone Last Number Redial You can make a call to the outside party whom you last called Live Call Screening LCS While a caller is leaving a message in your mailbox you can monitor the call without answering 100 Operating Instructions To talk using the headset SP PHONE To use the handset during a conversation using the headset Off hook To talk in hands free mode during a conversation using the headset Feature key screen Headset To set O gt aD extension no hour minute amy Pm oncey daily extension no hour minute once C daily To cancel 7 O extension no To confirm C 6 gt extension no To store phone no To set 00000 To cancel 00000 To set Live Call Screening Feature key screen Live Call Screening extension PIN To cancel Live Call Screening Feature key screen Live Call Screening Document Version 2010 01 PBX Feature List a ee ee Log in Log out Wrap up You can control your status in an incoming call distribution
97. ce Local Directory Delete All Delete Call Log Delete Delete Delete Chat Log Delete Format SO Card Fortnat Local Directory Delete All Press Delete to delete all of your personal contacts from the local directory Call Log Delete Press Delete to delete all the call logs Delete Chat Log Press Delete to delete the chat log Format SD Card Press Format to format the SD memory card Document Version 2010 01 Installation and Settings Maintenance screen 2 4 Administrator Options gt Maintenance Export Data Export Import Data Import Display Settings 02 W Cial Number Settings as Directory List Select Settings Mi IF Camera Settings i Export Data Press Export to export the selected settings and data Import Data Press Import to import the selected settings and data Display Settings Select the check box to export import the Display settings For details about Display settings see Display Settings Page 113 Dial Number Settings Select the check box to export import the Dial number settings For details about Dial Number settings see Dial Number Settings Page 114 Directory List Select Settings Select the check box to export import the Directory list select settings For details about Directory List Select settings see Directory List Select Settings Page 115 IP Camera Settings Select the check box to export import the Network camera settings For details
98. cessing System is e Recording Calls Two way Recording Page 72 Record the call Stop recording the current call Stop Recording IEY e Recording Calls Two way Recording Page 72 Invite a third party and establish a conference call conference Ike e Conference Call Multiple Party Conversation Page 73 Park the call in an idle parking zone Automatic Im e Holding a Callin a System Parking Zone Call Park Page 70 Park the call in a specified parking zone Manual IS e Holding a Callin a System Parking Zone Call Park Page 70 Transfer the call Ry e Transferring a Call Call Transfer Page 71 Transfer the call to an extension s voice mail Transfer to Wi IS Transferring a Call Call Transfer Page 71 Put the call on hold hold ike e Holding a call at your extension Call Hold Page 69 Document Version 2010 01 Operating Instructions 43 Before Operating the Telephone Use External Feature Access EFA to access special features offered by a host PBX or a telephone m company Send Flash Ry e Accessing External Services External Feature Access EFA Page 88 Switch the call on hold and the current call ee Split the Call ic e Talking to Two Parties Alternately Call Splitting Page 71 For calls on hold Retrieve the selected call on hold Ry e Holding a Call Page 69 For calls in a conference call Invite a third party and establish a c
99. code Verification Code Entry C O C verification code verification code PIN outside phone no To unlock C 8 2 extension no To lock O extension no From another extension gt O 7 your extension no extension PIN feature no Through DISA DISA phone no A 7 your extension no extension PIN feature no Operating Instructions 103 PBX Feature List eee Simplified Voice Message SVM Your PBX can provide you with answering machine service Your extension is assigned a message box into which callers can leave voice messages for you After callers reach your message box they will hear your personal greeting message You can record two kinds of personal greetings a normal greeting message and a greeting message for each time mode You can also play back and clear your greeting messages and the voice messages left by callers 104 Operating Instructions To record a normal greeting message S000 To play back a normal greeting message 0000 To clear a normal greeting message 0000 To record a greeting message for each time mode O 0O O ayy ighty Lunch Break 1 To play back a greeting message for each time mode 0O O ayy Nighty Lunch Break To clear a greeting message for each time mode 8 i Day Night 2 Lunch Break Document Version 2010 01 PB
100. d Settings Bluetooth Headset Operation The KX NT307 Bluetooth module allows third party Bluetooth headsets to be used with the KX NT400 It is not guaranteed that all features of the Bluetooth headset will be available when used with the KX NT307 Bluetooth module Note e One Bluetooth headset can be registered with the module e The KX NT307 Bluetooth module supports Bluetooth devices that use the headset profile HSP and hands free profile HFP Registering the Bluetooth headset Set the headset pairing mode by following the instructions provided with the Bluetooth headset 1 Press the Options tab gt Administrator Options gt Programming 2 Onthe Programming screen press PROG Administrator Options gt Programming RING MENU PAUSE FAE ONO MESSAGE REDIAL AUTO SNS MUTE AUTO DISC STORE 3 Press O 4 Press m ENTER 5 Enter the Pass Key for your Bluetooth headset and then press ea ENTER For more information regarding the Pass Key see the documentation for your headset or consult the Bluetooth headset s manufacturer e When registration has been completed you will hear a confirmation tone e If you hear a warning tone confirm the Bluetooth headset s Pass Key press CANCEL and repeat this step 6 Press EXIT to exit programming mode FLASH RECALL Note e Ifyou have already registered a Bluetooth headset that you do not want to use anymore register
101. d for a wake up call message when the extension answers the Timed Reminder Remote COS Access You can use your calling privileges Class of Service at another extension You may override restrictions which have been set To use this feature an original extension number and an extension PIN Personal Identification Number are required You can make a call by entering a verification code and verification code PIN e Remote Extension Dial Lock The manager extension can lock other extensions Remote Setting You can set the following features on your telephone from another extension or through DISA Call Forwarding FWD Do Not Disturb DND Changing the Log in Log out Status of Extensions Absent Message Extension Dial Lock Time Service Changing the Time Mode Day Night Lunch Break Document Version 2010 01 To record Options tab Administrator Options Programming 00060 OGM floating extension no AUTO DIAL STORE To play back O 2 OGM floating extension no To record from an external BGM MOH port Options tab Administrator Options Programming O D OGM floating extension no CONF AUTO DIAL STORE To clear the message O OGM floating extension no Note The default of OGM floating extension numbers is 5xx xx two digit number of message To call Walking COS A 7 your extension no extension PIN phone no To call with a verification
102. d or Ethernet cable while backing up formatting or while restoring data for the card e Do not move or bump the KX NT400 during backing up formatting or while restoring data on the SD memory card e Do not touch the contacts on the bottom of the SD memory card e To prevent damage to the KX NT400 do not insert any memory card other than a compatible SD memory card Compatible SD Memory Cards The KX NT400 supports the following SD memory cards e SD miniSD and microSD memory cards Usea miniSD or microSD adaptor when using miniSD or microSD memory cards respectively and always insert the miniSD or microSD memory card into the adaptor before inserting the adaptor into the KX NT400 e Cards with a capacity of 32 MB to 2 GB e Class 2 Class 4 and Class 6 cards Note e The KX NT400 does not support SD High Capacity SDHC miniSDHC and microSDHC memory cards Inserting and Removing SD Memory Cards Insert the SD memory card as shown below Document Version 2010 01 To remove the card gently push the card in to release it and then remove the card Write Protection LOCK SD memory cards can be locked to prevent formatting deleting and recording To lock an SD memory card slide the switch on the side of the card to the LOCK position Operating Instructions 181 Appendix Formatting SD Memory Cards CAUTION e Donotremove the SD memory card LAN cable or AC adaptor while formatting
103. d to alert users to a specific operating procedure that must not be performed Q This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely Document Version 2010 01 N WARNING General Safety Do not disassemble this unit Dangerous electrical shock could result The unit must only be disassembled and repaired by qualified service technicians Never attempt to insert wires pins etc into the vents or other holes of this unit 9 Q To prevent possible fire or electric shock do not expose this unit to rain or moisture lf damage to the unit exposes any internal parts immediately disconnect the cable or cord If the power is supplied from the network to the IP PT Power over Ethernet disconnect the Ethernet cable Otherwise disconnect the AC adaptor cord Then return this unit to a service center This handset earpiece is magnetized and may retain small ferrous objects The use of excessive sound volume through earphone headphones or headsets may cause hearing loss Disconnect this unit from power outlet the Ethernet cable if it emits smoke an abnormal smell or makes unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped and contact an authorized service center 0 Q Q Installation 0 Do not use this unit near water for example near a bathtub washbowl or sink Damp bas
104. de parties and have the conversation continue your extension must be enabled to transfer calls to CO lines through COS programming Document Version 2010 01 Locking Operations Application Lock The Application Lock feature lets you restrict operation to only a few operation screens When you set the Application Lock you can still access some screens such as the HOME and Calls screens If you try to access a screen that is locked you will be prompted for a password to turn off Application Lock To use the Application Lock you must enable the Application Lock feature For details see Password Settings Page 113 To set the Application Lock 1 On the HOME screen press eR To cancel the Application Lock 1 On the HOME screen press Egil or access a screen that is locked 2 On the Unlock Application window enter the Application Lock password Unlock Application Flease enter the password to unlock Ta a tf Wy AOTT a TT S ni E 3 Press OK Note e Ifyou enter the wrong password a pre programmed number of times your extension will become locked To unlock your extension the PIN and PIN lock for your extension must be cleared For details consult your manager Operating Instructions 75 Basic Feature Operation Checking Messages When you receive a message waiting or a voice message a button appears on the HOME screen and the Message Ringer lamp lights red You can check your new mes
105. diting these parameters see Dial Modification Settings Page 122 Access Code for Edit the code to make international calls 0 8 characters International Call International area Edit the international area code e g England 0 3 digits code 44 Japan 81 Min number of Edit the minimum number of digits required to 1 32 T digits of an outside treat the dialed number as an outside line telephone number Remove 0 Specify whether the string 0 from a copied Yes No Yes outside telephone number is to be deleted Leading Digits to Edit the number or string to delete from a 0 16 characters Remove 1 10 dialed number Telephone Add Number 1 10 Edit the number or string to add on before a 0 8 characters ee Modification dialed number Default table Additional No to Edit the number or string to add on before any 0 8 characters below Add 1 10 outside call Telephone Number Modification Default International area code 1 North America a ie me ooo o wer International area code 7 Russia Ronee were wer r 178 Operating Instructions Document Version 2010 01 Appendix International area code other tno o me ooo o o o International area code ow Document Version 2010 01 Operating Instructions 179 Appendix Firmware Version Update Firmware Version Update The firmware can be updated only in the setup procedure after connecting the KX NT
106. e Tilt scan the view Ry e Adjusting the Angle of the Camera Page 82 Mute unmute outgoing voice and sound from the KX NT400 ow Outgoing voice and sound is muted W Outgoing voice and sound is not muted Ry e Mute Page 72 During a conversation with a doorphone open the door connected to a doorphone camera iS e Opening Doors Page 82 1 Depending on the camera model this operation might not be available or it might not function due to security settings etc Document Version 2010 01 Operating Instructions 51 Before Operating the Telephone Chat Screen On the Chat screen you can participate in a chat session with another KX NT400 user or Communication Assistant user You can start a chat session by selecting a contact on the Contacts screen The following operations are available on this screen e Chat Page 83 e Making a Call to a Chat Participant Page 83 TT Chat Portal Options 4m Fef2009 2 10 PM David Tobin Got time For a meeting today Earl Li I m availavle after SPM ish David Tobin How about From 3 30 Earl Li Mo problem David Tobin Room 2 at 3 30 then 1 Earl Li Great David Tobin Bring the sales report with you Earl Li OK 2 tral David Send Chat Screen Details 52 Chat area Scroll the chat log on the screen Chat controls Display hide the soft keyboard E The soft keyboard is not displayed a The soft ke
107. e Used to disconnect the current call and make another call without hanging up You can also use this button to access external features if any are available Ry e Accessing External Services External Feature Access EFA Page 88 Used to redial the last outside phone number that you dialed REDTAL iS e Redialing the Last Number You Dialed Redial Last Number Page 66 Document Version 2010 01 Operating Instructions 39 Before Operating the Telephone Calls Screen in Call List Mode Call List mode displays a list of all calls that you are currently handling Call handling functions that are available for the currently selected call are displayed beneath the list The buttons change depending on the status of the selected call Note e To display the Calls screen in Call List mode see Display Settings Page 113 Michael Jenkins Make a Park the call Record the call conference i Automatic J Manual call Calls Screen in Call List Mode Details Current call display Display information about the current calls Each entry shows the following information e For Outgoing Calls Call status icon The dialed number or name when available Duration of call e For Incoming Calls Call status icon Number of the caller up to 16 digits or name when Michael Jenkins available Group name of the caller when available Duration of call e Call status icons Page 41 e During a Conversation Page 6
108. e connected PBX Document Version 2010 01 Page 2 3 Camera Information 1 ji Contacts gt Add Contact O Proe PAone CJ ec Sensor Camera Address Camera Login Code Camera Password OF Cancel Camera Address Enter the IP address of the door s camera Press Test to verify the connection to the camera e Must be a valid IP address Camera Login Code Enter the login code for the door s camera e Maximum 15 characters Camera Password Enter the login password for the door s camera e Maximum 15 characters Page 3 3 Camera Information 2 T Contacts gt Add Contact D oe m PRone ci Camera HTTP Port Number een Sensor Camera Codec Motion JPEG Camera RTSP Port Number Cancel Camera HTTP Port Number Enter the port number that the camera uses for HTTP communication e Default value 80 e Value range 1 65535 Camera Codec Select the codec that the door s camera uses to encode video e Select Motion JPEG or MPEG4 e Default value Motion JPEG Camera RTSP Port Number MPEG4 Only Enter the port number that the camera uses for RTSP communication This setting is only necessary if the camera uses the MPEG4 codec e Default value 554 e Value range 1 65535 Operating Instructions 111 Customizing the Telephone Note e Consult your administrator to obtain the correct values for the camera settings Sensor Use the Sensor contact type for sensors such as motion sensors that a
109. e 172 Close Answer Redirect vm so0 OC EE 1 Go off hook or on the Call Alert window press Answer 2 Toend the call go on hook Auto answer You can have the KX NT400 automatically answer an incoming call e To enable Auto Answer On the HOME screen press KE e To disable Auto Answer On the HOME screen press KE Note e For intercom calls the call is connected without the KX NT400 ringing e For outside calls the call is connected after a programmed number of rings iL Usage tips e After you answer a call the Calls screen appears For details see Calls Screen Page 37 Operating Instructions 67 Basic Feature Operation e You can redirect incoming calls to another telephone number or your voice mailbox See Redirecting Calls Page 68 e If you press Close on the Call Alert window the window will close but the call will continue ringing e When you receive another call while the Call Alert window is displayed the following window appears There are some calls Close to Calls to Calls Display the Calls screen Close Close the window e For incoming calls from CO lines the KX NT400 can display up to 16 digits of the caller s phone number Redirecting Calls You can redirect incoming calls to another destination extension or outside party or to your mailbox If you are on a call when you redirect a new incoming call the incoming call will be redirected
110. e 3 3 User Options gt Display Settings O Display Calls with Call List Display Calls with Line Buttons Cancel Select Calls Screen Select the display mode for the Calls screen e Display Calls with Call List Display the active calls in a list For details see Calls Screen in Call List Mode Page 40 e Display Calls with Line Buttons default Display a screen that is similar to a conventional IP PT For details see Calls Screen in Line Buttons Mode Page 37 Dial Number Settings The Dial Number settings allow you to enter the voice mail system s extension number and the default number to redirect calls to To configure the Dial Number settings 1 Press the Options tab gt User Options gt Dial Number 2 Configure the settings as desired See Details for Dial Number Settings Page 115 3 Press OK ii Usage tips e For details about redirecting and voice mail features see the following sections Redirecting Calls Page 68 Transferring a Call Call Transfer Page 71 Document Version 2010 01 Customizing the Telephone Recording Calls Two way Recording Page 72 Checking New Messages Page 76 Accessing Voice Mail Page 77 Details for Dial Number Settings User Options gt Dial Number Settings Voice Mail Number Incoming Redirect Number Cancel Voice Mail Number If your organization uses voice mail enter the voice mail system s extens
111. e Security You can protect the line against audible notification tones such as a call waiting tone during a conversation Set this feature if your extension has a data communication device such as a PC or fax machine connected to ensure secure data transmission x Dial Tone Transfer The manager extension can change the restriction level permitting an extension to make a Call Document Version 2010 01 To establish a conference TRANSFER phone no Talk TRANSFER To disconnect one party in Line Buttons mode 3 party conference only A TRANSFER once or twice to establish a conference with the party to be disconnected FLASH flexible button INT corresponding to original party To leave a conference 3 to 7 party conference Feature key screen Conference go on hook To return while others are talking Feature key screen flexible button INT corresponding to original party To show O00000 To prevent Q000 To set O00000 To cancel 00000 Feature key screen Toll Restriction Operating Instructions 95 PBX Feature List eee Direct Inward System Access DISA When outside callers access extensions in the PBX a prerecorded message greets the caller and gives information about how to access an extension You do not need the operator s assistance You may be able to access system features or call an outside party with your password depending
112. e tips e For details about using the Application Lock see Locking Operations Application Lock Page 75 Document Version 2010 01 Details for Password Settings User Options gt Application Lock Setting OO Use Don tuse Application Lock Current Password New Password Verify Password Cancel Application Lock Select whether to enable the Application Lock feature e Default Don t use Current Password When you are changing the password enter the current password in this box New Password When you are changing the password enter the new password in this box e Maximum 16 characters Verify Password When you are changing the password enter the new password again in this box e Maximum 16 characters CAUTION To avoid unauthorized access to locked screens e Seta password when you enable the Application Lock feature e Seta password that is random and cannot be easily guessed e Change the password regularly Display Settings The Display settings allow you to customize the settings for the touch screen such as the display color and brightness You can also set whether the display provides audio feedback calibrate the touch screen and select the mode for the Calls screen To configure the Display settings 1 Press the Options tab gt User Options gt Display 2 Configure the settings as desired See Details for Display Settings Page 114 3 Press OK Operating Instructions 113
113. ears Follow the instructions to calibrate the screen For details see Display Settings Page 113 3 On the start up screen press Setup Now initializing network settings Document Version 2010 01 Operating Instructions 157 Installation and Settings Start up menu Note From the menu on the Setup screen you can access the following settings screens to configure the start up settings 1 Language Page 159 If your prefer to use a language other than English change your language settings first IP Address Page 159 You must configure the IP address settings in order to connect to the network and use the KX NT400 IP Port Page 160 If your network uses different ports than the default settings change these settings to match those of your network For a list of defaults see Network IP Port Page 176 QoS Page 161 lf your network uses QoS Quality of Service for voice communication configure these settings to match those of your network Maintenance Page 162 View the MAC addresses for the KX NT400 s network adaptors and test connections to other network devices Firmware Version Update Page 163 If a new firmware version is released perform a firmware upgrade to install the latest version For details about firmware consult your dealer Initialize Settings Page 165 Initializing the settings resets the KX NT400 to its factory shipment state Perfo
114. eck the message waiting message Page 89 The Calls screen or the e On the PBX the Incoming Call Log Memory setting for the Feature Key screen in KX NT400 is not set to 0 Call List mode indicates Use the PC Maintenance Console to change the Incoming Page 157 that there are missed calls Call Log Memory setting on the PBX to 0 For details see even though viewed the the PBX s documentation or consult your administrator Missed call log An SDN button on my e APDN button is not assigned on the extension corresponding extension does not work to your SDN button Page 102 Create a PDN button on the desired extension 184 Operating Instructions Document Version 2010 01 Appendix Making and Receiving Calls cannot make calls cannot redial by selecting an entry in a call log cannot make long distance calls The KX NT400 does not ring when a call is received cannot make an outside call using the One touch dialing button or speed dialing While talking to an outside party the line is disconnected Redialing does not function cannot send a call waiting tone to the dialed extension Document Version 2010 01 The service for your telephone is turned off in the connected PBX Ifthe sub display on the Calls screen or the Feature Key screen in Call List mode is blank the service status for your telephone is turned off in the PBX Consult your administrator to change
115. ect calls 32 characters ae Number Document Version 2010 01 Operating Instructions 171 Appendix Language For details see Language Settings Page 115 Language Select the on screen language English US English US English UK French French CA German Spanish Italian Portuguese Russian Ukrainian Directory List Select For details see Directory List Select Settings Page 115 Local Directory Specify whether to display the local directory Extension List Specify whether to display the extension Yes No Yes directory provided by the PBX Speed Dial Specify whether to display the system speed Yes No Yes dialing directory provided by the PBX IP Camera List For details see IP Camera Settings Page 116 Edit the name for the camera 1 20 characters a Camera Address Edit the IP address for the camera Valid IP Address me Camera HTTP Port Edita HTTP port for the camera 1 65535 8000 Login Code Edit the log in code for the camera 1 15 characters me Edit the password for the camera 1 15 characters Be Codec Specify the codec for the camera Motion JPEG Motion JPEG MPEG4 Camera RTSP Port Edita RTSP port for the camera 1 65535 554 MPEG4 Only IP Camera Selection Buttons For details see IP Camera Selection Buttons Settings Page 117 172 Operating Instructions Document Version 2010 01 Appendix Camera Button 1 Select a camera from the drop down list to be Currently regi
116. ect this to display the local directory your personal directory Extension List Select this to display the extension directory from the PBX Speed Dial Select this to display the system speed dialing directory from the PBX Note e You must select at least one directory IP Camera Settings The IP Camera settings allow you to register edit and delete network cameras You can register a maximum of 20 cameras 116 Operating Instructions Registered cameras can be viewed on the Camera screen To register or edit a camera 1 Press the Options tab gt User Options gt IP Camera To register a new camera a Press K To edit a camera a Select a camera and then press Ea 2 Enter the camera s information as necessary See Details for IP Camera Settings Page 116 3 Press OK To delete a camera 1 Press the Options tab gt User Options gt IP Camera 2 Select a camera and then press ae 3 On the confirmation dialog window press Yes Usage tips e For details about network camera features see Network Camera Page 81 e For details about the Camera screen see Camera Screen Page 49 Details for IP Camera Settings Page 1 3 IP Camera List gt Add IP Camera Camera Name Camera Address Camera HTTP Port Cancel Camera Name required Enter the name to display for the camera in the camera list e Maximum 20 characters Camera Address required Enter the IP address o
117. ed calls displaying the Missed call log clears the Missed Call button from the HOME screen See HOME Screen Page 29 Operating Instructions 65 Basic Feature Operation Redialing the Last Number You oto 32 diate cam be stored and rodal Dialed Redial Last Number ee Operation in Line Buttons mode You can redial the last outside phone number that you One touch Dialing dialed You can make a call with One touch operation if you have created a One touch dialing button for the desired 1 On the Calls screen press REDIAL and go party off hook Fr Contacts Calls Call Lot Camera j i i fr Contacts Calls Call Log gt Camera Operation in Line Buttons mode PROG OCT 22 11 49AM THU RING 1 On the Calls screen select the list number of the INFO MENU desired party from the buttons 1 6 MSG TT Contacts Calls Call Log Camera hl UWs0 k B ji M T k I F le on OlT 22 11 42AM TAU Theo MENL Rogoehin i MITE h i MY Office MEG bes FUKUOKA Musoke PON ie Rog ozhin z OM M UTE 2 To end the call go on hook e a LIF i FLASH Ces F kuoka FEDTAL Operation in Call List mode You can redial the last number that you dialed This operation redials both extension numbers and outside phone numbers 2 Select the desired party and go off hook 3 To end the call go on hook 1 On the HOME screen press Redial and go Operation in Call List mode off hook
118. eecceeeeeeeeeeeeeeeeeseeeeeees 71 Transferring a Call Call Transfer cccccccccccsececeeeeeeeceeeeeeeeseeeseeeseeesseeeseeeseeeeseeeseeegs 71 PIN ease ets cs cere serene sets gee E gee om reins sie cies rarest N 72 Recording Calls Two way Recording cccceecceeccceeeceeeeeeeceeeseeeseueceueeeeeeseeseeeeeeeeaes 72 Conference Call Multiple Party Conversation cccceeseceeeeceneeeeeeeeseeeeeeeeeeneeees 73 Making a Conference Call acct te ces eecicrecdnasou decir aesieneaeeunnd sone en aueseeseteeancietoieealees 73 Removing a Participant from the Conference ccc ceccceccceceeeeee cece eeseeceeeseeeeeeeseeeeeeees 74 Leaving a Conference Unattended Conference cccccccceececeeeeeeeeeeeeeeeeeaeeeeeesaneeaes 74 Locking Operations Application LOCK cccccccsseeeeeeeeeeeeeeeeeseeeseeseeenseeesenesenesaneees 75 Checking Messages cic cete ce esse ss nce see cutee ened snecenccte sec venses icv ececvesssnecesteseteese 76 Checking New Messages ccceccceececeeeceeecaeeesececeeeeeeeeseeesecessueeseeeseeeeseeesueeseeeseeeeaees 76 ACCESSING Voice Mall casceccececanaiencateasecansneenricensaceviseecutesteice sng acmare eacaganeimies ua meonemiessacunense 77 Checking Missed i Oe ae el eer ee en ee ee ener cere ee rere ee 78 Presence Status Setting osc esac sec dese ws ces escheat eee teceeee eee ewan eeseeeten veces 78 Operating Instructions Document Version 2010 01 T
119. eesseesaeeseeeseeeaaes 108 Adding a Contact from the PBX cccccccccccceecceeec cece eeseeeeeeeseeceeeeeeeseeesseeseeseeeseeeanes 109 Adding a Contact from an LDAP Directory cc cece cece eceeececeeeceeeceeeseeeseeeseeeaeeeanes 109 EANG eh OT Nate ts reece ecto E EEEE E E E A AAE EAEE cee 109 Deleng a COMA e E E E E 109 Details for Contacts eee 109 User OPHONS ec ce ciotcice sceevanene tet arruini aaa a aeiae 113 Password Settings wis ctsctenicinecninpedicninpsscheeseiewertaenutesnredessmnicestnereieneelysiese seaiioseamiesenheaamedasddsanedalesmdiedies 113 TS Ay Ee Ss E E E E E A E A EE 113 Dial Number Settings ccc ceccceccceecceeeceeeeeeeee cess eeeeeeseeeseeeseeesueeseeesueseeesseeseeseeeseeees 114 Language Se ING ceee ne esha ees isseee E EE sean seaecane ncseee 115 Directory List Select Settings 2 0 ccc cccceecceeceeeeeeeeeeeeeeeseeeseeeseeeseeeseeeseeeseeeseeseeees 115 CAINS SeN ec te tec crete ce E E 116 IP Camera Selection Buttons Settings cc ccccccceccceecce cece cece eeseeeseeeseeeseesseeaseeaaes 117 FON AN IN S cereraree tees retested cee canine cotes ae se cnt auaet onda uenasaetedmeeadeoucdedsaieeceeaceeuaceseenen 117 Presence Settings cccccceccseccseeccececeeccecceaeecseesanesanesaeecueeseeeeouesaueesececseeseeeceeeneeeseeess 118 Administrator Options s sssnnnnesnunnnnnnnnnnnrnnnnnnnnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn ennen nnen mnnn 121 LDAP Server Settings
120. efore it is possible to place the primary and Operating Instructions 161 Installation and Settings secondary ports of the KX NT400 on different VLANs by assigning separate VLAN IDs to each port QoS Setting screen 2 2 Select whether to enable communication via Diffserv If you enable Diffserv communication set DS Field for the Primary Port Setup gt QoS Setting Diffserv l y a Primary Port Enable J Disable A We i in We a oe Y Feset to Detault Cancel Primary Port Select whether to use Diffserv to enhance the network traffic controlling e Default Disable DS Field Enter the priority level of the KX NT400 s packets for the priority control e Default 5 0 Note e To use Diffserv confirm that the routers installed to your network support this feature For details consult your administrator e You can reset the settings to their default values by pressing Reset to Default 162 Operating Instructions Maintenance You can view MAC addresses of the KX NT400 and verify connections for the network devices on this screen Network Maintenance screen You can view the MAC addresses of the KX NT400 and verify the network connection Setup gt Network Maintenance Maintenance Send Ping IP Address VoIP Shows the MAC address used for VoIP data Application Shows the MAC address used for data other than VoIP data Verifying a Connection Send PING 1 On the
121. ements should also be avoided The unit should only be connected to a power supply of the type described in the Operating Instructions or as shown on the label on the unit Placement Care should be taken so that objects do not fall onto and liquids are not spilled into the unit Do not subject this unit to excessive smoke dust moisture mechanical vibration shock or direct sunlight Do not place heavy objects on top of this unit Operating Instructions 9 For Your Safety 0 A Notice Place this unit on a flat surface Allow 10 cm 3 hes in clearance around the unit for proper ventilation CAUTION Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the unit It also should not be placed in rooms where the temperature is less than 5 C 41 F or greater than 40 C 104 F Do not press or rub the LCD touch screen with too much force A light touch is enough for the LCD touch screen to respond Wipe the unit with a soft cloth Do not clean the unit with abrasive powders or with chemical agents such as benzene or thinner The SD memory card and the handset hook pose a choking hazard Keep the SD memory card and the handset hook out of reach of children When left unused for a long period of time disconnect the unit from t
122. en press Home TT Chat CI ptio ns d Fortal Company Portal Company Portal Forte lhl parted cich harp iL Usage tips e For details about programming your homepage see Portal Settings Page 117 Making Calls from the Portal You can make phone calls directly from a Web page if the page has links that contain the callto command When you press a link that points to a phone number the Dial window appears containing the phone number of the link Dial 0123456 Document Version 2010 01 Advanced Feature Operation To call the phone number 1 Do one of the following e Go off hook e Press il Note e Ifyou are off hook when you press a link that points to a phone number the number will be dialed immediately e You cannot use the dial keys to edit the number displayed in the Dial window when you are making a call from a Web page Document Version 2010 01 Operating Instructions 85 Other Feature Operations Other Feature Operations When the Dialed Line ts Busy or There is No Answer When the party that you dialed is busy or does not answer there are several ways to let the other party know that you called This section explains how to perform the following operations e Send a call waiting notification page 86 e Leave a message waiting indication page 86 e Leave a voice message page 86 e Reserve a busy line page 87 e Join the call page 87 e Overriding Do Not
123. en locked by the PBX Please contact your To unlock your extension the PIN and PIN lock for your manager of PBX extension must be cleared For details consult your manager NT400 skipped refreshing The KX NT400 could not download system speed dialing Page 181 the PBX Data because directory and extension number directory from the connected PBX was not ready PBX Consult your administrator Error Codes You can view the system error messages error codes on the Error Log screen To access the Error Log screen 1 Press the Options tab gt Administrator Options gt Error Log Document Version 2010 01 Operating Instructions 193 Appendix PHY network control IC error Consult your network administrator 0x1006 Ox0000 SRAM error SRAM error 0x1007 0x0000 Sub CPU malfunction for Self Labeling Ox1051 0x0000 PBX PBX software version error PBX software version error error Consult your network administrator Consult your network administrator network administrator eer Unexpected error If this error is displayed frequently consult your network administrator Ox2002 Ox0000 Transmission error Check with the network administrator 0x2003 LAN If this error is displayed frequently consult your network administrator KX NT400 0x2005 0x0000 Connection refused by the PBX a 0x2006 0x IP address lease time from DHCP Consult your network administrator server has expired
124. ent Version 2010 01 Operating Instructions 131 Customizing the Telephone To reset the features 1 Press the Options tab gt Administrator Options gt Programming tT Chat Portal Avallable FWD ONG Ctr T ACCESS voice Mail RISK MEMO AWD IDND MESSAGE AUTO SNS MITE REDIAL nET TERE EEE 3 Using the dial keys press H 4 Press em ENTER 2 times 5 Press EXIT iL Usage tips e You can also reset the features on the Calls screen or the Feature Key screen in Call List mode For details see Calls Screen in Line Buttons Mode Page 37 and Feature Key Screen Page 55 Note e If you do not want the Call Waiting FWD DND or Hot Line to be cleared by this feature please ask your dealer 132 Operating Instructions Document Version 2010 01 Customizing the Telephone Customizing the Flexible Buttons You can customize the flexible buttons that are displayed on the Calls screen or the Feature Key screen in Call List mode by assigning functions to them They can then be used to make or receive outside calls or as feature buttons You can customize the flexible buttons on the Programming screen Note e The flexible buttons work as Single CO S CO button by default Programming Screen Administrator Options gt Programming RING PROG A3 15PM SAT MENU FYD DAD MESSAGE SOTO ANS MUTE REDIAL AUTO DISC STORE FLASH RECALL The flexible buttons lights on the Prog
125. ephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact Panasonic Service and Technology Company BTS Center 415 Horizon Drive Bldg 300 Ste 350 B Suwanee GA 30024 3186 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Document Version 2010 01 WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS a Remain on the line and briefly explain to the dispatcher the reason for the call b Perform such activities in the off peak hours such as early morning or late evenings This equipment is hearing aid compatible
126. er Document Version 2010 01 PBX Feature List ee ee Walking Extension 7 C your extension no extension PIN You can exchange the settings set at another extension with your own settings Notice e After you have exchanged the settings between extensions the KX NT400 must be restarted for the change to take effect See Manual Restarting System Reset Page 168 1 Depending on your settings how you access this screen will differ e If the Calls screen is set to Line Buttons mode Press the Calls tab e Ifthe Calls screen is set to Call List mode Press Feature For details about the Calls screen see Calls Screen Page 37 Document Version 2010 01 Operating Instructions 107 Customizing the Telephone Customizing the Telephone Contact List You can customize the contacts that appear in your local directory on the Contacts screen You can create contacts for people doorphones and sensors CallLog Carmera E Aubry Musoke y Contacts Calls d Alan Mahony David Tobin fl Donald Roths Earl LI Emi Morikawa Jenna Fiteger Mary Dupre Michael Jenkins IEL There are 4 ways to add new contacts to the list e Adding entries manually See Adding a New Contact Page 108 e Adding entries from the call log See Adding a Contact from a Call Log Page 108 e Adding entries from the system speed dialing directory and the extension directory See Adding a Cont
127. eration in Line Buttons mode To leave a conference and be able to return 1 On the Calls screen press the flexible button that you programmed as the conference button 2 Go on hook The other conference participants can continue talking To return to a conference 1 On the Calls screen do one of the following e Press the flashing green flexible button that corresponds to the call e Press INT if it is flashing INT e For details about creating a conference button see Customizing the Flexible Buttons Page 133 Operation in Call List mode To leave a conference and be able to return 1 On the Calls screen select the call of one of the parties in the conference Document Version 2010 01 Basic Feature Operation 2 Press Make a conference conference 3 Go on hook The other conference participants can continue talking Note e When you leave a conference the status of the first conference participant changes to on hold The statuses of the other parties do not change To return to a conference 1 On the Calls screen select the call on hold 2 Press Retrieve the Call Go off hook N Usage tips e When a conference call includes more than 1 internal call you can also return to the conference by simply going off hook To leave a conference and not be able to return 1 Press TRANSFER 2 Go on hook Note e Toleave a conference call involving two outsi
128. es an intuitive interface for managing contacts and call logs Operating Instructions Document Version 2010 01 Introduction Interact Efficiently with Other Users mii Contacts alls Alan Mahor Y be l E E ai id T p n __ Earl Li Jenna Fiteger I a Tok Wichael Jenkins 1 Le M a 404 The KX NT400 provides features that support interacting and working efficiently with other users The following are examples of these features e Seta presence status such as Available or In Conference that can be viewed by other users e View the state of other users telephones e Establish a text chat session with other users Network Camera Integration iodo aodo OOOO The KX NT400 can display video feeds from Panasonic Network Cameras e g KX HCM BB HCM BL C series You can register up to 20 cameras If a registered camera is connected to a doorphone whenever you make a Call to or receive a call from that doorphone the video feed is automatically displayed on the KX NT400 In addition you can register camera information with a contact and view the camera s video feed when talking to the contact Document Version 2010 01 Operating Instructions 3 Introduction Portal You can view intranet Web pages on the KX NT400 via the portal Web browser This can be useful for accessing resources such as company news or an employee directory You can also make calls direct
129. esk etc The KX NT400 has several preset presence statuses that you can select You can also create custom presence statuses 1 Onthe HOME screen press the first drop down list Camera h i Contacts Calls Call Log FWOYDND OT T Voice Mail Message CRE 2 On the Presence Select window select the desired presence status e f you have created additional presence statuses press Custom to display them e Press Options to enter a custom presence status For details see Setting a custom presence message e Press Close to close the window without applying a presence status Setting a custom presence message Pressing Options on the Presence Select window allows you to enter a temporary presence message 1 On the Presence Select window press Options 2 Enter the desired presence message 3 Press OK The message you set will be displayed to other parties Note e Temporary presence messages are not saved If you change your presence status your custom message will be lost iL Usage tips e You can customize the existing presence statuses and add up to 8 new presence statuses On the Presence Select window use the Navigator key to select a presence status and then press Eg You Document Version 2010 01 Basic Feature Operation Iso ch th tti ia th Options sereen Call Forwarding Do Not For details see Presence Settings Page 118 Distu rb You can assign Call Forwarding Do Not
130. est waiting call in the queue of an incoming call distribution group to the overflow destination Programming Input O O Incoming call distribution group extension no The Hurry up button light shows the current status as follows e Off No waiting call e Red on Some calls are waiting e Flashing red The number of calls exceeds the manual queue redirection level Used to switch the wrap up status Ready and Not Ready mode Programming Input 00 The Wrap up button alternates the setting of Wrap up mode Not Ready mode or Ready mode The Wrap up button light shows the current status as follows e Off Ready mode e Red on Not Ready mode Flashing red Wrap up mode Operating Instructions 139 Customizing the Telephone Button Description amp Programming Input Used to confirm a PBX error System Alarm Programming Input SAS Used to switch the time service mode Programming Input O OQ 0 11213 E Tenant no The Time Service Day Night Lunch Break button light shows the current status as follows Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode Used to answer an incoming call Answer Programming Input Used to disconnect the line during or after a conversation or to complete a Call Transfer Release Programming Input Used to change the toll restriction level of other extension users temporarily Time Service Day Night
131. estarting the KX NT400 Automatic Restarting When you change certain settings the KX NT400 restarts automatically On the Setup screen During the setup procedure when you change settings on the following screens the KX NT400 automatically restarts after you press Close on the Setup screen e Language Settings Page 159 e IP Address Settings Page 159 e IP Port Settings Page 160 e Quality of Service QoS Settings Page 161 e Firmware Version Update Page 163 e Setting Initialize Page 165 Note e For details about the Setup screen see Setting Up the KX NT400 Page 157 On the Options screen During normal use when you change settings on either of the following screens the KX NT400 restarts automatically after you press OK on the respective screen e Display Settings Page 113 e Language Settings Page 115 1 Restarting occurs only when Display Color is changed Manual Restarting System Reset When the settings for the KX NT400 have been changed via the PC Maintenance Console or changes have been made to the PBX s configuration the KX NT400 requires manual restarting To perform a manual restart disconnect the Ethernet cable when using PoE or unplug the AC adaptor from the power outlet The KX NT400 does not have a system reset button Some examples of when the KX NT400 needs to be restarted are listed below e The Forward Do Not Disturb settings have been changed via the PC Mainte
132. extension no Operating Instructions 91 PBX Feature List a ee eee ee To set O Both casy Outside Calis 2 Intercom Calls Call Forwarding to Voice Mail Voice Mail Integration If a Voice Processing System is connected you can forward them to your mailbox when you cannot answer calls Ry e Call Forwarding Do Not Disturb Page 79 Call Hold You can put a call on hold Ry e Holding a call at your extension Call Hold Page 69 Calling Line Identification Restriction CLIR When making an outside call you can select whether the called party can see your telephone number or not 92 Operating Instructions All Calls voice mail extension no Busy voice mail extension no O No answer voice mail extension no Busy No answer voice mail extension no To cancel O Both cais Outside Calis Q Intercom Calls To transfer a call to a mailbox Feature key screen Voice Mail Transfer DSS To listen to message voice mail extension no Note The default voice mail extension number is 500 To hold a call TRANSFER OQ O To retrieve a call O00 To retrieve a call by specifying a held line number co line no which is held 3 digits To retrieve a call by specifying a holding extension number O extension no which has a held call To show S0600 To preven
133. f the camera Press Test to verify the connection to the camera e Must be a valid IP address Document Version 2010 01 Customizing the Telephone Camera HTTP Port required Enter the port number that the camera uses for HTTP communication e Default value 80 e Value range 1 65535 Page 2 3 IP Camera List gt Add IP Camera Login Code Password Cancel Login Code Enter the login code for the camera e Maximum 15 characters Password Enter the password for the camera e Maximum 15 characters Page 3 3 IP Camera List gt Add IP Camera Camera RTSP Port MPEG4 Only Fiat Cancel Codec Select the codec that the camera uses to encode video e Select Motion JPEG or MPEG4 e Default value Motion JPEG Camera RTSP Port MPEG4 Only Enter the port number that the camera uses for RTSP communication This setting is only necessary if the camera uses the MPEG4 codec e Default value 554 e Value range 1 65535 Document Version 2010 01 IP Camera Selection Buttons Settings The IP Camera Selection Buttons settings allow you to assign up to 4 cameras to the buttons that appear at the bottom of the Camera screen These buttons let you access the assigned cameras with one touch To assign cameras to the selection buttons 1 Press the Options tab gt User Options gt IP Camera Selection Buttons 2 Assign cameras to the buttons as desired See Details for IP Camera Selection Buttons Settings Page
134. full path to the firmware file 4 Press Start The upgrade will start and a window appears indicating the status of the upgrade 5 When the upgrade finishes the KX NT400 reboots automatically Note e Youcan reset the settings to their default values by pressing Reset to Default Document Version 2010 01 Installation and Settings Setting Initialize Initializing the settings returns all settings to their default values Note e The password for the Application Lock will not be initialized e This operation should be performed only by an administrator or installation personnel An access code is required to access this screen Initialize Settings screen Reset all settings to their default values Setup gt Initialize Settings Restore all settings to their factory defaults Initialize Initializing the settings 1 On the Setup screen press Initialize Settings 2 On the Initialize Settings screen press Initialize 3 On the confirmation dialog press OK The initialization process starts 4 When the initialization process finishes the KX NT400 reboots automatically Document Version 2010 01 Firmware Version You can view the firmware version of the KX NT400 on this screen Firmware Version screen Setup gt Firmware Yersion YOIP IPL Version 00 047 VoIP Application Version 00 047 Application Loader Version 00 041 00 047 Application Version VolP IPL Version Shows the firmware ver
135. gning functions to them ie od a Rogoenin B IE e Customizing the Flexible Buttons Page 133 Return to the HOME screen Ry e HOME Screen Page 29 56 Operating Instructions Document Version 2010 01 Before Operating the Telephone Options Screen From the Options screen you can access various settings for the KX NT400 The following operations are available on this screen e User Options Page 113 e Administrator Options Page 121 Portal Options 226 Michael Jenkins 1 ser ptio ns Administrator Options Options Screen Details Options screen details 226 Michael Jenkins ect a extension number and name registered for your Display the User Options screen User Options IE e User Options Page 113 Display the Administrator Options screen Administ ator 5 tions IS e Administrator Options Page 121 Document Version 2010 01 Operating Instructions 57 Before Operating the Telephone Basic Operations This section explains the basics of using the KX NT400 Confirming Your Extension Number You can view the extension number and name registered to the KX NT400 on the Options screen e To display the Options screen press the Options tab Options dm Portal User Options Administrator ptions For details about the Options screen see Options Screen Page 57 Going off and on hook With the KX NT400 there are several ways to go off h
136. group When in the Log out mode incoming calls to the group will not ring at your extension When you return calls will again ring at your extension Default Log in Even if your extension is logged in you can have a specified time period wrap up time when you will not receive calls after completing a previous call This time can be used for you to write a report and so on You can also manually select Not Ready mode to temporarily leave a distribution group Manual Queue Redirection When your incoming call distribution group is busy and other outside calls arrive the arriving calls are put in a waiting queue Extensions can check the status of the queue with the Hurry up button light and forward the longest waiting call in the queue to a preset destination manually Message Waiting for a caller When the called extension is busy or does not answer your call you can leave a notification so that the called party may call you back Ry e Leaving a Message Waiting Indication Page 86 Message Waiting for a called extension As a message receiver the Message Ringer Lamp lets you know that a call has been received If you receive notification you can call the caller back by a simple operation Im e Checking New Messages Page 76 Document Version 2010 01 To set Log out Z O ICD group extension no Specified all To set Log in L ICD group extension no Specified
137. h iS e Making a Call from the Local Directory Page 63 Add a new contact to your personal contacts Ry e Adding a New Contact Page 108 e Adding a Contact from the PBX Page 109 Search the local directory for a contact iS e Making a Call from the Local Directory Page 63 Operating Instructions Document Version 2010 01 Before Operating the Telephone Contact list entries Shows the status of the contact s telephone Also you can make a call start a chat or edit the information about the contact Aupry MLUSOKE IEJ Making a Call from the Local Directory Page 63 e Chat Page 83 e Telephone status icons Page 33 e Details for Contacts Page 109 Scroll the list on the screen Scroll to the top bottom of the list on the screen Telephone status icons The icons for each directory entry indicate the status of each extension s telephone For extensions using KX NT400 Phone Status Presence Status Absent Message Presence status not set Available Presence status On or DND for internal call Presence status not set Available Busy Presence status On or DND for internal call Presence status not set Available Presence status On or DND for internal call Se Pama Ais Document Version 2010 01 Operating Instructions 33 Before Operating the Telephone Phone Status Absent Message Absent message not set Available Absent message On or DND for internal call Automatic absent mess
138. he AC outlet When the unit receives power from a PoE power supply disconnect the LAN cable If the unit does not operate properly disconnect the AC adaptor cord and LAN cable and then connect again If you are having problems making calls disconnect the Ethernet cable and connect a known working IP PT If the Known working IP PT operates properly have the defective IP PT repaired by an authorized Panasonic factory service center If the known working IP PT does not operate properly check the PBX and the Ethernet cable Under power failure conditions the IP PT may not operate Please ensure that a separate telephone not dependent on local power is available for use in remote sites in case of emergency If an error message is shown on the unit s display consult the network administrator 10 Operating Instructions Use only the correct Panasonic handset Document Version 2010 01 For Your Safety Data Security We recommend observing the security precautions described in this section in order to prevent the following loss disclosure falsification or theft of user information unauthorized use of the unit interference or suspension of use caused by an unauthorized party We cannot be responsible for damages resulting from the misuse of this product User information is defined as the following Contacts names phone numbers and IP addresses Call logs Preventing Data Loss
139. hen you select this presence status Press one of the drop down lists to configure the Call Forwarding Do Not Disturb settings For details see Details for Call Forwarding Do Not Disturb Settings Page 120 Feature Number Select this check box to execute a feature number when you select this presence status Enter a feature number in the text box For example when you select Gone Home you could have the feature number executed for logging out of a group For details about features numbers see PBX Feature List Page 89 Details for Call Forwarding Do Not Disturb Settings Modify gt Forward DND Settings ME For both external calls and internal calls For external calls Always AID For internal calle Do not disturb ly DE Cancel For both external calls and internal calls Select this check box if you want to apply the same settings to both external and internal calls For external calls For internal calls Press the drop down list to select when to forward external and internal calls e Always All Forward all calls e Busy Only forward calls when you are busy i e on a call 120 Operating Instructions e No answer Only forward calls when you do not answer the phone after a set amount of time e Busy No answer Forward calls when you are busy or do not answer after a set amount of time e Do not disturb Reject incoming calls e Not Assigned Do not forward or reject calls Dial If y
140. hone call For details about muting see Mute Page 72 Full Screen Mode You can expand the video area to fill the entire screen 1 On the Camera screen press f ti In full screen mode you can do the following e Press ENTER on the Navigator key to move the camera to its home position e Touch the screen or press O CANCEL to return to the Camera screen Document Version 2010 01 Advanced Feature Operation Chat You can start a text chat with other KX NT400 users and users of programs such as Communication Assistant TT Chat Portal Coetions rral David Send Clear Call Close e You cannot chat with CA users connected through CA Server For details consult your administrator For details about the buttons and icons on the Chat screen see Chat Screen Page 52 To start a chat 1 On the Contacts screen select the contact with whom you want to chat Detailed information for the selected contact will appear 2 Press Start Chat 2 ot tL Call Hime 5236964 The Chat screen will appear 3 Enter a message using the soft keyboard or a connected USB keyboard 4 Press Send Receiving a chat request When you receive a chat request the Chat Alert window appears 1 Press Answer to accept the request Press Close to reject the request Document Version 2010 01 if Usage tips Use the following buttons to perform the chat operations Send Send the message y
141. iL Usage tips e You can also clear the number or feature assigned to a flexible button on the Calls screen or the Feature Key screen in Call List mode For details see Calls Screen in Line Buttons Mode Page 37 and Feature Key Screen Page 55 Entering Characters The dial keys are used to enter characters and numbers Each of the dial keys has multiple characters assigned to it To enter a character press the appropriate dial key until the character you want appears To enter another character that is assigned to the same key first press gt RIGHT to move the cursor to the right Character Tables You can enter alphabetic characters and digits using the dial keys Pressing a dial key repeatedly displays different characters as shown in the following tables While entering characters you can move the cursor with lt LEFT and gt RIGHT on the Navigator key On the Calls screen the Feature Key screen in Call List mode and the Programming screen you can delete a character by pressing A TRANSFER On the other screens you can delete a character by pressing lt LEFT on the Navigator key For a list of available characters refer to the following pages The tables show you the characters available for each button Note e You can switch the character table by pressing BR Document Version 2010 01 Operating Instructions 145 Customizing the Telephone Table 1 Standard mode PBR EE Ea EIHHONDRORN e
142. ienced radio TV technician for help CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device FCC Declaration of Conformity Trade Name Panasonic Model Number KX NT400 Responsible Party Panasonic Corporation of North America One Panasonic Way Secaucus NJ 07094 U S A Telephone No 1 800 211 PANA 7262 This device complies with Part 15 of the FCC Rules Document Version 2010 01 Additional Information Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of the cabinet of this equipment is a label that contains among other information the following product identifier US ACJKXNANKX NT400 If requested this number must be provided to the telephone company If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The tel
143. ient privileges you can call a busy party and establish a 3 party conference Operation in Line Buttons mode 1 Press 6 You will join the called party s conversation and establish a 3 party conference Document Version 2010 01 Operation in Call List mode 1 On the Calls screen press Override Conference Conference You will join the called party s conversation and establish a 3 party conference Usage tips e You can also deny others the possibility of joining your conversation Default Allow For details see Executive Busy Override Deny Page 97 Note e To join another conversation you must have Executive Busy Override enabled at your extension through COS programming e If Executive busy Override Deny has been set for the called party this operation is unavailable For details consult your administrator e This feature is available only for internal calls Overriding Do Not Disturb DND Override lf your extension has sufficient privileges you can call someone even if they have set DND Operation in Line Buttons mode 1 Press Operation in Call List mode 1 On the Calls screen press Override the Call Note e To perform this operation you must have DND Override enabled at your extension through COS programming Operating Instructions 87 Other Feature Operations If a Host PBX is Connected Accessing External Services External Feature Access EFA
144. ing Instructions Document Version 2010 01 Before Operating the Telephone Camera Screen On the Camera screen you can perform operations related to cameras e Network Camera Page 81 Location Fr ont Oo F Preset Camera Screen Details Camera display Shows the selected camera s video feed iS e Adjusting the Angle of the Camera Page 82 Operating Instructions 49 Document Version 2010 01 Before Operating the Telephone Camera selection buttons Quick access button for registered cameras The name you registered for the camera is displayed on the button e g Back Door Front Ry e Selecting Cameras to View Page 81 e IP Camera Settings Page 116 Camera operation Select a camera to display Location Front Oo ly 033 e Selecting Cameras to View Page 81 e IP Camera Settings Page 116 Dasit Choose a preset viewing angle for the selected camera OsiMmon Preset Y IB e Adjusting the Angle of the Camera Page 82 Zoom in the view iS e Zooming In and Out Page 81 Zoom out the view Ry e Zooming In and Out Page 81 Show hide the pan and tilt buttons on the camera view Ry e Adjusting the Angle of the Camera Page 82 Switch to full screen mode Ry e Full Screen Mode Page 82 Pan scan the view Ry e Adjusting the Angle of the Camera Page 82 50 Operating Instructions Document Version 2010 01 Before Operating the Telephon
145. ion number e Default If a voice mail extension number is specified in the PBX the first specified number is displayed e Maximum 5 digits e Allowed characters P pause 0 9 Incoming Redirect Number Enter the destination extension or outside number to use as the default destination for redirecting incoming calls e Maximum 32 digits e Allowed characters P pause 0 9 Language Settings The Language settings allow you to select the display language You can select from a list of built in languages or if you have an SD memory card with additional language files you can select one of those languages To select the display language 1 Press the Options tab gt User Options gt Language 2 Press the drop down list to select the display language See Details for Language Settings Page 115 3 Press OK Document Version 2010 01 Notice e Ifyou have modified any of the preset presence settings changing the language resets them to their default settings Note e If you change the Language settings the KX NT400 automatically restarts after you press OK Details for Language Settings User Options gt Language Settings a OOO a oer E J Language Enqlisn US T Another as Cancel Language Press the drop down list to select the display language e Default English US e Built in languages English US English UK French French CA German Spanish Italian Portuguese
146. iting Tone Type Selection Which type of call waiting tone do you prefer Set your absent message presence status via the Absent Message HOME screen Would you like to show a message on the caller s Ry telephone display e Presence Status Setting Page 78 Create personal absent messages presence Personal Absent Message message via the Presence settings Creating your personal message iS e Presence Settings Page 118 Set the Call Forwarding Do Not Disturb status via the Call Forwarding FWD Do HOME screen Not Disturb DND To forward or refuse some or all of your incoming calls R e Call Forwarding Do Not Disturb Page 79 128 Operating Instructions Document Version 2010 01 Customizing the Telephone em Pee Input FWD N A Timer To set the timer for No 0 120 seconds answer and Busy No Default 15 seconds answer Should you prohibit other people from picking up your calls Yes Deny Headset Operation Do you use the headset Executive Busy Override Deny Do you prohibit other people from joining your conversation Would you like to prohibit paging announcements Yes Deny C No Off 1 BGM no E Yes On 1 digit Paging Deny oo No Allow Background Music BGM Do you want background music through your telephone speaker while on hook Bluetooth Registration To register a Bluetooth wireless headset on your exte
147. k administrator m iii ee error If this error is displayed frequently consult your network administrator 196 Operating Instructions Document Version 2010 01 Index Index A Absent Message 89 128 Feature clear 131 Remote setting 103 AC adaptor 17 Connections 147 Accented characters 60 Access Code for International Call 122 178 Access Voice Mail button 30 Accessories 1 Account flexible button 138 Account Code Entry 89 Account Name 177 Add Number 123 178 Additional No to Add 123 178 Administrator Options 121 Dial Modification Settings 122 LDAP Server Settings 121 Administrator Options button 57 Alternate Calling Ring Voice 89 Alternate Receiving Ring Voice 127 Feature clear 131 Angle adjust button 21 Answer button 42 Answering calls 67 Answering calls flexible button 140 Application IP Address 176 Application Loader Version 175 Application Lock 75 171 Lock Unlock button 31 Application Version 175 Arrow buttons 59 Display more call operations 41 for displaying more tabs 28 for scrolling 33 For scrolling the Calls screen 41 Scroll chat log 52 Scrolling the call log 48 Auto Answer 67 Set cancel button 31 Automatic Call Waiting 128 Feature clear 131 Automatic Callback Busy 87 89 Automatic Line Access 90 B Back cover 21 Back view 21 Background Music BGM 90 129 Feature clear 131 Backlight Off Timer 171 BGM 90 Bluetooth Connecting a headset 153 Connection status 31 Head
148. k all connections 3 e Your connection settings are incorrect Consult your administrator to confirm that your settings are correct Ifthe problem persists consult your dealer Page 147 Page 157 e An error has occurred Reset the KX NT400 When using PoE disconnect the Ethernet cable wait 10 seconds and then connect the Ethernet cable again If using an AC adaptor disconnect the AC adaptor from the power outlet wait 10 seconds and then connect the AC adaptor again Page 168 cannot press the buttons e The screen was not calibrated properly on the screen Perform calibration again You can perform the calibration from the Display Settings screen Page 113 cannot cancel the e Your extension has been locked by the PBX Application lock even To unlock your extension the PIN and PIN lock for your when enter the correct extension must be cleared For details consult your password manager The KX NT400 does not e The extension dial lock is set p 97 respond when buttons are Unlock the KX NT400 age pressed e The KX NT400 is connected to an eXtra Device Port Document Version 2010 01 Operating Instructions 183 Appendix Some features do not e System management may restrict certain features work Consult your manager e The feature numbers have changed Page 89 Confirm the revised number and try again 3 Even though following the e The Intercom line was no
149. l There are eight preprogrammed messages and 7 5 one for your personal message 16 characters Ry e Presence Status Setting Page 78 Account Code Entry 4 9 account code H outside phone no You may give a specified account code to extension users and check their telephone usage You can specify an account code for each client and check the call duration Alternate Calling Ring Voice The caller can alternate the alerting method either ring or voice when making an intercom call On the other hand any extension can set the alerting method either ring or voice when receiving an intercom call Automatic Callback Busy You can set the telephone to receive callback O ringing e when a dialed extension becomes idle To cancel After you answer the callback ringing the previously dialed extension number is automatically redialed when your desired CO line that is in use by another extension becomes idle After you answer the callback ringing you can make a call using the seized CO line R e Reserving a Busy Line Automatic Callback Busy Page 87 Document Version 2010 01 Operating Instructions 89 PBX Feature List Oo o O ee ee Automatic Line Access 9 outside phone no You can select an idle CO line automatically Background Music BGM To set You can listen to the background music through 7 L BGM no 1 digit your telephone speaker while on hook An e
150. layed ringing time 0 Immediate 1 1 ring 2 2 rings 3 3 rings 4 4 rings 5 5 rings 6 6 rings 7 No ring In this case you can automatically join a new ICD Group by creating a button for that group 0 Day Night Lunch Break 1 Day Night Break 2 Day Night Lunch 3 Day Night The button may not be available depending on the networking method in use or the settings of the PBX It is possible to set delayed ringing for each SDN button This button is used for the integrated voice mail features The default voice mail floating extension number is 500 Clearing Flexible Buttons You can clear the number or feature assigned to a flexible button 1 2 144 Press the Options tab gt Administrator Options gt Programming On the Programming screen press PROG Administrator Options gt Programming PROG putea Maden ee Eo RING AUG 48 03 15PM SAT MENG FAD ONO PUTO ShS MUTE REDIAL AUTO DISCISTORE FLASH RECACE Administrator Options gt Programming CONT MEXT CONF PAUSE T FEWDONCO MESSAGE E REDIAL AUTO DIALISTORE FLASH RECALL Operating Instructions Document Version 2010 01 Customizing the Telephone 4 Select the flexible button you want to clear Administrator Options gt Programming CONT Musoke Rogozhin SON CLIK MY Office ccs Fukuoks 5 Press 6 Press em ENTER 2 times 7 To continue clearing buttons repeat the procedure from step 3 To exit press EXIT
151. le the panning and tilting controls Four arrows will appear along the edges of the video display 2 Press the arrows to pan and tilt the camera Camera h Location Front T TT Contacts Calls Call Log Position Preset Y owe lt gt i we pol be storage Storage Hall Performing a pan tilt scan A pan tilt scan is when the camera pans horizontal or tilts vertical as far as possible in one direction and then pans tilts as far as possible in the other direction Finally the camera returns to its original position Use the following buttons to perform a pan tilt scan E Perform a pan scan RM Perform a tilt scan Selecting a programmed position 1 Press the Position drop down list and then select the position you want to view tT contacts Calls Camera h Location Front Y Call Log 82 Operating Instructions Note e Positions are programmed via the camera s settings and cannot be programmed from the KX NT400 e Ifa position name contains non ASCII characters the position name will appear garbled e The text Preset is always displayed in the Position drop down list even after you select a programmed position Opening Doors If you are on a call with a doorphone and are viewing the feed from a camera integrated with the doorphone you can open the door from the KX NT400 1 On the Camera screen press W ii Usage tips e Press to mute your voice during a doorp
152. lect Motion JPEG or MPEG4 e Default value Motion JPEG Camera RTSP Port Number MPEG4 Only Enter the port number that the camera uses for RTSP communication This setting is only necessary if the camera uses the MPEG4 codec e Default value 554 e Value range 1 65535 Note e Consult your administrator to obtain the correct values for the camera settings Document Version 2010 01 Customizing the Telephone User Options This section explains the settings available in User Options on the Options tab Options User Options Password Display Dial Humber Language Directory List Select User options are settings that modify the appearance and behavior of normal operation screens such as the HOME screen Contacts screen Portal screen etc Changing these settings allow you to customize the KX NT400 to meet your work habits Note e You can edit the settings in User Options only when the KX NT400 is idle Password Settings The Password settings allow you to activate the Application Lock feature and set the Application Lock password When the Application Lock feature is enabled you can set the Application Lock from the HOME screen The password is used to cancel the Application Lock once you have set it To access the Password settings 1 Press the Options tab gt User Options gt Password 2 Configure the settings as desired See Details for Password Settings Page 113 3 Press OK if Usag
153. ll lt Exclusive Call Hold mode gt e Flashing green moderately Your held call Used to access a specified CO line for making or receiving outside calls Programming Input CO line no 3 digits The S CO button light shows the current status as follows e Green on The CO line is seized by you e Red on The CO line is busy lt Regular Hold mode gt e Flashing green slowly Your held call e Flashing red Another extension s held call lt Exclusive Call Hold mode gt e Flashing green moderately Your held call Operating Instructions 135 Customizing the Telephone Button Description amp Programming Input Direct Station Selection DSS One touch Dialing Incoming Call Distribution Group ICD Group Message Message for Another Extension 136 Operating Instructions Used to access an extension with one touch It is also possible to be changed to the other feature button Programming Input Extension no For intercom calls the DSS button light shows the current status as follows e Off The extension is idle e Red on Your or another extension is using the line Used to access a desired party or system feature with one touch Programming Input Desired no max 32 digits Used to access a specified incoming call distribution group for making or receiving calls Programming Input Incoming call distribution group extension no H delayed ringing time 0O 7
154. lus pen If you cannot select an item using the Navigator key use the stylus pen to select it instead iL Usage tips e Highlighted items are displayed with a yellow background Aubry Musoke gt gt Le Uonalo Rois Emi Morikawa i a Mary Dupre DS ai Le Wladimir Rog e Some operations require you to use the Navigator key to highlight an item before performing an action on it In this manual when you must use the Navigator key to perform an operation it will be Document Version 2010 01 explicitly written For example Use the Navigator key to highlight Scrolling Pages If there is more information than can be displayed on 1 screen you can scroll the screen The arrow buttons and an indicator of the current and total number of pages are displayed on the right side of the screen camera M Aubry Musoke y Contacts Calls Directory ly 7 Call Log Bl Donald Rone Emil Morikawa a Mary Dupre Le Vladmir Rog s l tie Available You can scroll through the pages by pressing the arrows The arrows have the following meanings Scroll to the previous or following page respectively Scroll to the first or last page in the list respectively Other Common Screen Operations The following common operations can also be performed using either the on screen controls or the hardware buttons On screens that have an OK button T Contacts gt Add
155. ly from an intranet Web page that contains links to telephone numbers Data Import and Export to SD Memory Card The KX NT400 contains an SD memory card slot so that you can back up the KX NT400 s data to an SD memory card You can back up information such as your personal contacts chat log and settings If you switch phones or data is lost from the KX NT400 you can recover your data from the SD memory card 4 Operating Instructions Document Version 2010 01 Introduction System Diagram The figure below illustrates an example network setup using the KX NT400 E LAN Other Connections Panasonic KX NCP Series PBX Voice Processing System Panasonic Network Camera Panasonic KX NT400 Doorphone and Door Opener Proprietary Telephone or Single Line Telephone PC Running CA Client Web Server Portable Station IMPORTANT e Ifa PC that has Communication Assistant CA installed is connected to the KX NT400 do not set the extension number in CA to the same extension number that is assigned to the KX NT400 O00000 00 Document Version 2010 01 Operating Instructions 5 Introduction Notice e When a portable station is configured to share an extension number with the KX NT400 to apply the configuration you must restart the KX NT400 6 Operating Instructions Document Version 2010 01 Introduction Other Information Included Documentation Operating Instructions this document Describe
156. mailbox to transfer the call to 3 Go on hook Note e For details about creating a Voice Mail Transfer button see Customizing the Flexible Buttons Page 133 Operation in Call List mode To transfer a call using the touch screen 1 On the Calls screen select the call to transfer 2 Press Transfer the Call Call The Contacts screen will appear 3 Call the party you want to transfer the call to For details see Making a Call from the Contact List Page 63 4 Wait until the other party answers to announce the transfer This step can be omitted 5 Go on hook To transfer a call using the hard keys 1 On the Calls screen select the call to transfer 2 Press TRANSFER You will be switched to the Contacts screen and the Dial window will appear 3 Call the party you want to transfer the call to For details see Making Calls Page 62 4 Wait until the other party answers to announce the transfer This step can be omitted 5 Go on hook Operating Instructions 71 Basic Feature Operation To transfer a call to an extension s mailbox 1 On the Calls screen select the call to transfer 2 Press Transfer to VM Transfer to wM 3 Enter the extension number of the mailbox you want to transfer the call to 4 Press OK 5 Go on hook Usage tips e When you are not at your desk or not in the office and receive a forwarded outside call for example on your cellular pho
157. make calls to the contacts numbers listed in the call logs 1 Press the Call Log tab 2 Select a log by pressing Outgoing Incoming or Missed Camera Contacts Calls Outgoing oy een Call Log Incoming Missed Earl Li grag L436 PMI J Eai fd AOL PM Mary DUpTE giir S409 PM ea Aubry Musoke 9 17 2 35 11 PM Document Version 2010 01 Note e Ifyou select a contact and then go off hook the contact will be dialed immediately Select the desired entry Detailed information for the selected entry will appear Press Call Aubry Musoke Add to Directory Show Details Note e Ifyou go off hook while Call is selected the contact will be dialed immediately To end the call go on hook Usage tips For details about the buttons and icons on the Call Log screen see Call Log Screen Page 47 On the detailed information screen the following actions are also available Add to Directory Add the information from the call log to your personal directory See Adding a Contact from a Call Log Page 108 Recorded Picture When you receive a call from a destination with an integrated camera a picture is taken and stored in the call log Press this button to view the picture Show Details Display a screen with additional details about the call such as the time the call started and ended and the duration EA Delete the call log Note e If you have new miss
158. manual of the headset Remove the wired headset from the headset jack Priority is given to the wired headset when both are connected cannot register Make sure that the module is properly installed in the de register or confirm the KX NT400 ID of the Bluetooth headset USB Devices The USB device e The device is not supported by the KX NT400 connected does not work The KX NT400 only supports USB keyboards The USB keyboard e The keyboard is not connected properly Page 147 connected does not work Confirm the connection 190 Operating Instructions Document Version 2010 01 Appendix Firmware Update have problems upgrading The settings for connecting to the FTP server are incorrect the firmware from an FTP Confirm that the server address and port number default Server 21 are correct Page 163 Confirm that the user ID password path and file name are entered correctly The FTP server is not responding or is too busy to accept new connections Try performing the upgrade again later Consult your network administrator Document Version 2010 01 Operating Instructions 191 Appendix Error Messages During operation error messages might appear on the KX NT400 The following table lists these messages and possible causes and solutions The password you inputted was incorrect Please try again SD card doesn t exist e SD card was removed during access Canno
159. nance Console e The presence status settings have been changed via the PC Maintenance Console e The floating extension number of the simplified voice message system SVM or Panasonic Voice Processing System VPS has changed In this case make sure to set the new extension number Document Version 2010 01 in Dial Number Settings after restarting See Dial Number Settings Page 114 A portable station is configured to share an extension number with the KX NT400 The configuration of the connected PBX has changed The time setting of the connected PBX has changed After you have exchanged the settings between extensions using the Walking Extension or Enhanced Walking Extension feature Note e Connect the Ethernet cable properly when using PoE The KX NT400 will restart if a connection cannot be established due to an error Document Version 2010 01 Installation and Settings Cleaning the KX NT400 Clean the KX NT400 periodically with a soft and dry cloth Keep the following in mind when cleaning the KX NT400 For the LCD Gently wipe the LCD with following only A soft and dry cloth A soft cloth with very small quantity of neutral detergent or ethyl alcohol Do not press or rub the LCD touch screen with too much force during cleaning For the body To avoid damaging the KX NT400 disconnect the Ethernet cable and all other cables from the KX NT400 before cleaning When using an AC ad
160. ne it is possible to transfer the call to an extension in the PBX by pressing desired extension number For details consult your administrator Note e When you transfer a call to another extension if the call is not answered within a specified time the call may be transferred back to your extension If an outside call is transferred back to your extension and you do not answer within a specified time the call will be disconnected e To transfer a call to a mailbox you must program the voice mail extension number For details see Dial Number Settings Page 114 Mute You can mute your voice during a conversation While the mute is turned on you will be able to hear the other party but the other party will not be able to hear you The built in microphone handset and headset are all muted when the mute is turned on Operation in Line Buttons mode To mute your voice 1 On the Calls screen press i To return to the conversation 1 On the Calls screen press DOA 72 Operating Instructions Operation in Call List mode To mute your voice m 1 On the Calls screen press gU To return to the conversation a 1 On the Calls screen press TI iL Usage tips e You can also mute your voice during a doorphone call For details see Opening Doors Page 82 Recording Calls Two way Recording You can record a conversation if a Panasonic Voice Processing System VPS e g KX TVA series is connec
161. ne no A your extension no T verification code extension PIN verification code PIN outside phone no To retry phone no extension no 1 To set O Both casy Outside Calis 2 Intercom Calls 1 To cancel O Both casy Outside Calis Intercom Calls To call the doorphone doorphone no 2 digits To open the door from a specified extension O doorphone no 2 digits To open the door from any extension while talking to the doorphone Document Version 2010 01 PBX Feature List eee eee ee Enhanced Walking Extension To set an extension to Service out status In addition to exchanging the settings between Q C extensions Walking Extension you can change the status of your extension to Service in or To set an extension to Service in status and have your Service out Enhanced Walking Extension own settings available C 7 your extension no extension PIN Service in An extension is in use normal status Service out Extension Dial Lock and Do Not Disturb DND are activated on an extension and the extension user cannot make unauthorized outside calls nor receive calls Notice e After you have exchanged the settings between extensions the KX NT400 must be restarted for the change to take effect See Manual Restarting System Reset Page 168 Executive Busy Override
162. nection status E Communicating with module oF Linking 6 Talking Playing the background music When a Bluetooth Module is not installed these icons do not appear on the screen Ry e Bluetooth Headset Connections Page 153 Redial the last number you dialed Ry e Redialing the Last Number You Dialed Redial Last Number Page 66 Display the Feature Key screen Page 55 Document Version 2010 01 Operating Instructions 31 Before Operating the Telephone Contacts Screen On the Contacts screen you can view and make calls to contacts in your local directory and contacts stored on an LDAP directory The following operations are available on this screen e Making a Call from the Contact List Page 63 e Starting a Chat Session Page 83 e Adding a New Contact Page 108 e Editing a Contact Page 109 e Deleting a Contact Page 109 Local Directory LDAP Directory a x as f Contacts Calls Callloq Camera Call Log Camera m Aubry Musoke David Tobin 023456759 E Donald Roths Earl Li 125450789 Let Erm Morikawa Emi Morikawa 0123450759 a Mary Dupre USE PCCSWIANT4O0 Vladmir Rog MAAM PCCSWANT4OO sera 404 Available 2 5 tall Contacts Screen Details 32 Local directory operations Select Directory to display the contacts stored in the local directory To switch to the LDAP directory press the directory selection list and select LDAP Searc
163. ns Administrator 121 User 113 Options screen 57 Options tab 28 Outgoing Call Log 47 65 Override Conference 45 87 Override the Call button 45 Override Do Not Disturb DND 96 Override Executive Busy 97 P Paging Deny 129 Feature clear 131 Paging Group 99 Pan scan 82 Button 50 Pan Tilt control button 50 Park the call Automatic button 43 Park the call Manual button 43 Parking zone 70 Password 171 172 177 Password Settings 113 Paste text 60 PBX Change Time 176 PBX Feature List 89 PBX IP Address 1 176 PBX IP Address 2 176 PC port 22 PC Connections 147 PDN SDN Extension 102 Personal Absent Message 128 Feature clear 131 Personal Directory All Delete 166 Personal Directory Data 167 Personal Speed Dialing 102 Document Version 2010 01 Port Number 177 Portal 84 Home button 84 Making calls 84 Web page drop down list 84 Portal screen 54 Portal Settings 117 Portal tab 28 Position drop down list 50 Pre dialing 62 Preferred Line Assignment Incoming 127 Feature clear 131 Preferred Line Assignment Outgoing 127 Feature clear 131 Presence 1 4 Call Forwarding DND 120 Changing 78 Custom presence 78 Customizing presence buttons 118 Feature number 120 Presence message 1 4 Settings 118 Presence Data check box 167 Presence drop down list 30 Presence List Settings 119 Primary Directory Number PDN flexible button 142 Primary Directory Number PDN Secondary Directory Number SDN Extension 102 Primary
164. nsion Bluetooth Removal To cancel the registration of a Confirm that the ID of your Bluetooth wireless headset Bluetooth wireless headset on is displayed your extension Pass key max 16 digits Key Pad Tone Set Do you prefer to hear the key pad tone Note Changing this setting affects key tone for only physical keys and buttons 0O OO 00O Ooo 0O OO OO Document Version 2010 01 Operating Instructions 129 Customizing the Telephone Programming Selection amp Parameter Input extension PIN max 10 digits ENTER STORE To set an extension PIN same extension Extension PIN Personal PIN Identification Number stored extension To set your extension PIN or PIN change the stored extension new extension PIN PIN To change the stored extension max 10 digits PIN ENTER STORE same extension PIN Extension Dial Lock extension PIN xtension Dial Loc smi max 10 digits To prevent other people from gits _ To unlock using your telephone D extension PIN max 10 digits t To lock Display Lock extension PIN To prevent other people from max 10 digits To unlock seeing your personal speed dialing directory call log SVM log and from playing back the voice messages in your extension PIN This feature is different from the Application Lock message box max 10 digits To lock This feature is different from the Application Lock
165. ntry 8 1 Entry 9 1 Entry 10 011 lf International area code is 7 Entry 7 0 Entry 8 8 Entry 9 8 Entry 10 810 For all other values of International area code Entry 9 0 Entry 10 Access Code for International Call Page 4 4 Administrator Options gt Dial Modification Telephone Number Modification Additional Mo to Add Ls Additional No to Add Enter any additional digits to add to the beginning of a dialed number These digits are added to every outside call e Maximum 8 digits or symbols Operating Instructions 123 Customizing the Telephone e Allowed characters P pause 0 9 e Default values lf International area code is 1 1 lf International area code is 7 8 For all other values of International area code blank 124 Operating Instructions Document Version 2010 01 Customizing the Telephone PT Programming By using programming mode you can customize the KX NT400 beyond the settings that are available on the Options tab You can access programming mode on the Programming screen In programming mode most operations are performed using the Navigator key and dial keys To program the KX NT400 in programming mode 1 Press the Options tab gt Administrator Options gt Programming mi Chat Portal Available ly F Tats B iD M tf ly ACCESS voice Mail RISG MENU FO DNE MESSAGE AUTO S
166. onally 44 123 4567 e Number when dialing locally 0123 4567 Page 2 4 3 4 Administrator Options gt Dial Modification Telephone Number Modification Leading Digits to Remove Add Number Leading Digits to Remove 1 10 Enter the digits to remove from the beginning of a dialed telephone number This can be used to remove the local area code from a telephone number or international prefixes A telephone number is compared with the entries starting with entry 1 and is modified according to the first entry it matches e Maximum 16 digits or symbols e Allowed characters P pause 0 9 e Default values If International area code is 1 Entry 7 0 Entry 8 1 Entry 9 1 Entry 10 If International area code is 7 Entry 7 0 Entry 8 8 Document Version 2010 01 Entry 9 7 Entry 10 For all other values of International area code Entry 9 International area code Entry 10 Add Number 1 10 Enter the digits to add to the beginning of a dialed telephone number after removing leading digits When a telephone number matches an entry in Leading Digits to Remove the specified digits are removed and then the corresponding digits in Add Number are prepended to the telephone number e Maximum 8 digits or symbols e Allowed characters P pause 0 9 e Default values If International area code is 1 Entry 7 0 E
167. onference call conference IE e Making a Conference Call Page 73 Remove the selected participant from the conference participant Ry e Removing a Participant from the Conference Page 74 44 Operating Instructions Document Version 2010 01 Before Operating the Telephone For busy calls You can receive a callback ringing notification from an extension when it becomes available Se This button appears only for internal calls Set call Back Ry e Reserving a Busy Line Automatic Callback Busy Page 87 Send the called extension a call waiting signal This button appears only for internal calls call waiting IE e Sending a Call Waiting Notification Call Waiting Page 86 Leave a notification that you called at the called extension 2gvE nL This button appears only for internal calls waiting IS e Leaving a Message Waiting Indication Page 86 Override the selected call The call will shift to conference mode This button appears only for internal calls Ry e Joining an Existing Conversation Executive Busy Override Page 87 Conference For Do Not Disturb calls Override Do Not Disturb Ry e Overriding Do Not Disturb DND Override Page 87 Document Version 2010 01 Operating Instructions 45 Before Operating the Telephone For parked calls Retrieve the selected parked call Unpark the call IE e Holding a Callin a System Parking Zone Call Park Page 70
168. ook Up to 8 parties intercom and CO lines can participate in a conference call Calls screen during a conference call in Call List mode rT Contacts Calls Camera a Zall Log fy Michael Jenkins Make a emove conference participant Hang Up Making a Conference Call During a conversation you can call another party and establish a conference call Operation in Line Buttons mode 1 Make a call to the first party you want to include in the conference For details see Making Calls Page 62 2 Press A TRANSFER and then call the party you want to add to the conversation For details see Making Calls Page 62 3 After the called party answers press TRANSFER and then press Operation in Call List mode 1 Make a call to the first party you want to include in the conference For details see Making Calls Page 62 2 On the Calls screen press Make a conference conference Operating Instructions 73 Basic Feature Operation The current call is put on hold and the Contacts screen will appear 3 Call the party you want to add to the conversation For details see Making Calls Page 62 4 After the called party answers press Make a conference to begin the conference call conference Usage tips e You can repeat this procedure to add additional parties to the conference You can have a conference with a maximum of eight parties comprising intercom or CO lines
169. ook and on hook e Using the handset Using the SP PHONE button e Using on screen controls Going off hook In this manual when you see the phrase go off hook you can do any of the following e Lift the handset off of its cradle e Press SP PHONE while the handset is on its cradle This enables hands free mode iL Usage tips e Certain on screen buttons such as the Answer button on the Call Alert window function like the SP PHONE button 58 Operating Instructions Going on hook In this manual when you see the phrase go on hook you can do any of the following e Replace the handset on its cradle e If you are in hands free mode press SP PHONE iL Usage tips e Certain on screen buttons such as the Hang up button on the Calls screen in Call List mode perform the same function as going on hook Hands free Mode In hands free mode you can talk and hear the other party in a conversation without using the handset This mode is useful for performing other tasks during a conversation such as writing Enabling hands free mode You can enable hands free mode in one of the following ways e In stand by mode i e when you have no active calls press SP PHONE e During a conversation while using the handset press SP PHONE and return the handset to its cradle e Certain on screen buttons such as the Answer button on the Calls screen in Call List mode activate hands f
170. otected by copyright laws and international treaty provisions and all other applicable laws It can not be reverse engineered decompiled or disassembled Document Version 2010 01 Operating Instructions T7 Introduction For Future Reference Record the information in the space below for future reference Note e The serial number of this product may be found on the label affixed to the side of the unit You should note the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO 8 Operating Instructions Document Version 2010 01 For Your Safety For Your Safety To reduce the risk of injury loss of life electric shock fire malfunction and damage to equipment or property always observe the following safety precautions Explanation of symbols The following symbols are used to classify and describe the level of hazard and injury caused when the denotation is disregarded and improper use is performed WARNING Denotes a potential hazard that could result in serious injury or death CAUTION Denotes a hazard that could result in minor injury or damage to the unit or other equipment The following symbols are used to classify and describe the type of instructions to be observed This symbol is use
171. ou entered to the other chat participant Clear Erase the text in the input box Call Call the other chat participant Close End the current chat During a chat you can use all of the KX NT400 s features To return to the Chat screen press the Chat tab Use ij and fj or UP and V DOWN on the Navigator key to scroll through the chat log You can view up to 200 previous messages when scrolling through the chat log You can back up the chat log to an SD memory card For details see Data Maintenance Page 166 You can send the message by pressing the Enter key on the keyboard instead of pressing Send Note e You can chat with only 1 person at a time e You can send up to 255 characters in a message Making a Call to a Chat Participant After you start a text chat you can call the other participant from the Chat screen 1 2 Start a text chat See Chat Page 83 Press Call tT Chat Portal Options David Tobin Hello Earl 226 Hi rral David Send Clear The call to the other chat participant will start and the screen will change to the Calls screen Operating Instructions 83 Advanced Feature Operation Portal Web Browser The KX NT400 has a feature for browsing intranet Web pages called the portal Note e The portal is designed only for viewing intranet content options 4 YT Home Portal Company Portal Fort label piran cick hare
172. ou selected a forwarding destination other than Do not disturb or Not Assigned enter the destination extension or outside number to forward calls to 1 The no answer time can be set using a feature number For details see Call Forwarding FWD Page 91 Document Version 2010 01 Customizing the Telephone Administrator Options This section explains some of the settings available in Administrator Options on the Options tab Options gt Administrator Options Network LOAF Server Dial Modification Maintenance Programming Administrator options are settings that modify network settings and telephone operations Consult your administrator for details about the correct settings The following settings are explained in this section e LDAP Server Settings Page 121 e Dial Modification Settings Page 122 See the following sections for details about the other items on this screen e For details about Network see Setting Up the KX NT400 Page 157 e For details about Maintenance see Data Maintenance Page 166 e For details about Programming see PT Programming Page 125 e For details about Error Log see Error Messages Page 192 LDAP Server Settings The LDAP Server settings allow you to specify the LDAP servers that you can access on the Contacts screen You can add edit and delete LDAP server settings To configure LDAP Server settings 1 Press the Options tab gt Adminis
173. p a specified extension s call Call Pickup Deny To deny You can deny or allow other people to pick up your 7 C calls To allow O00000 Document Version 2010 01 Operating Instructions 93 PBX Feature List ee eee ee To alternate between the parties leaving one party on hold temporarily O TRANSFER extension no Talk TRANSFER Talk Call Splitting When talking to one party while the other party is on hold you can swap the calls back and forth alternately Ry e Talking to Two Parties Alternately Call Splitting Page 71 Call Transfer You can transfer a held call without talking and go on hook even if the transferred party does not answer the call Ry e Transferring a Call Call Transfer Page 71 Call Waiting Sending a Call Waiting You can inform the called party that your call is waiting Answering Call Waiting in the PBX During a conversation a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting Answering Call Waiting from the Telephone Company This is an optional telephone company service You can receive a call waiting tone and the callers information For details consult your telephone company Receiving Call Waiting During a conversation you can be informed of a call waiting with a tone or voice announcement through
174. play Lock 98 130 Display Name 177 Display Settings 113 167 Display Switching Mode 126 Feature clear 131 DND Do Not Disturbo 79 96 97 Advanced settings 80 Drop down list 30 Override 96 Remote setting 103 Door open button 51 Doorphone Call 96 Opening 82 96 DS Field Primary Port 177 E EFA External Feature Access 88 Electronic Station Lockout gt Extension Dial Lock 130 Enhanced Walking Extension 97 ENTER button 18 Entering Characters 145 Errorcodes 193 ErrorLog 166 Errormessages 192 Ethernet Connections 147 Executive Busy Override 87 97 Executive Busy Override Deny 97 129 Feature clear 131 Extended keyboard 60 Extension Dial Lock 97 103 130 Extension Dial Lock Clear 98 Extension Feature Clear 98 Extension List 172 Extension number display 57 58 Extension PIN Personal Identification Number 98 130 External Background Music BGM 98 External Feature Access EFA 88 99 Flexible button 138 External Relay 99 External Sensor 99 F Feature button 31 Feature clear 131 Feature Key screen 55 Feature number and Presence status 120 Feature Number 174 Feature Number check box 174 Feature Programming 126 File Name 180 Firmware Ver Update Settings 167 Document Version 2010 01 Firmware Version 165 175 Firmware Version Update 163 180 Flash 88 Flexible Buttons Programming 133 Flexible buttons Feature Key screen 38 56 Flexible Buttons Clear 144 Forced Answerback Selection
175. private meigroup pcc pbxpt nt400 Notice e Ifyou have modified any of the preset presence settings changing the language resets them to their default settings Note e This language setting is not effective for the sub display on the Calls screen the Feature Key screen in Call List mode and the Programming screen To change the language settings for the sub display see PT Programming Page 125 e For details about obtaining additional language files consult your dealer Document Version 2010 01 IP Address Settings To properly connect the KX NT400 to a network the IP address settings must be configured to match the settings of the network Consult your administrator for details about the correct settings Note e The KX NT400 requires 2 IP addresses Confirm that the 2 IP addresses are prepared for it before configuring the IP Address settings IP Address Setting screen 1 2 Enter the IP addresses that the KX NT400 will use to communicate over the network If you use a DHCP server these addresses will be automatically obtained from the DHCP server Setup gt IP Address Setting M ty or k Disable T DHCP oO Siar nE VoIP IP Address Application IPF Address Subnet Mask Default Gateway Feset to Default DHCP Select whether to use a DHCP server to obtain the IP addresses for the KX NT400 If you select Disable you must enter the following IP address settings manually e Default En
176. ramming screen indicate their status amonnan O ooms tne To customize flexible buttons 1 Press the Options tab gt Administrator Options gt Programming 2 On the Programming screen press PROG Administrator Options gt Programming a RING 03 15PM SAT MENU FAD DNO MESSAGE POTO ANS MUTE REDIAL AUTO DISCISTORE FLASH RECALL Document Version 2010 01 Operating Instructions 133 Customizing the Telephone 3 Select the page number of the flexible button you want to customize Administrator Options gt Programming CONT Program No gt a CORE FALSE RWD DND MESSAGE AUTO ANS MUTE REDIAL 4 Press the flexible button you want to customize Administrator Options gt Programming CONT Musoke Eon Rogozhin SDN sede wim ON Office Fukuoka 5 Using the dial keys enter the programming input See Programming Input Table Page 134 6 Press en ENTER 7 Using the dial keys enter a name for the button For details on entering characters with the dial keys see Entering Characters Page 145 8 To continue programming repeat the procedure from step 4 To exit press EXIT Usage tips e In step 5 in the procedure above you can also use the Navigator key to scroll through the programmable features and to select parameters e You can exit the programming procedure at any time by lifting the handset e You can also customize the flexible buttons on the
177. re connected to the PBX Page 1 3 Basic Information ji Contacts gt Add Contact Fhine Cocr a Sensor Mame Sensor Mumber Cancel Sensor Name required Enter the name to assign for the sensor e Maximum 32 characters Sensor Number required Enter the number of the sensor e Maximum 2 digits e Allowed characters P pause 0 9 Note e If you enter only 1 digit in Sensor Number a 0 is added to the beginning of the number automatically For example 5 is changed to 05 e Valid sensor numbers vary according to the connected PBX Page 2 3 Camera Information 1 Contacts gt Add Contact rhone Cocr 5 Camera Address Camera Login Code Camera Password Camera Address Enter the IP address of the sensor s camera Press Test to verify the connection to the camera 112 Operating Instructions e Must be a valid IP address Camera Login Code Enter the login code for the sensor s camera e Maximum 15 characters Camera Password Enter the login password for the sensor s camera e Maximum 15 characters Page 3 3 Camera Information 2 4 Contacts gt Add Contact Cio Camera HTTP Port Mumber Camera Codec Motion PEG T Camera RTSP Port Number Camera HTTP Port Number Enter the port number that the camera uses for HTTP communication e Default value 80 e Value range 1 65535 Camera Codec Select the codec that the sensor s camera uses to encode video e Se
178. rea aren cium nema nense ai aiana nar KENNE 25 Screens amp Soft Buttons aassassnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennen nenn 27 NVa ON erei e E E E N EE EE E A E E E 2 HOME SCEE certs secre er EERE vie dite sae eer TS ASEE EE EErEE AAR E EEEE 29 COMI OCTET eir E E E EE EE A cataneneestesesen teases 32 Calls Screen tases cies ceases ta eesctaereeteore testes eens ge oeecenetnierse se Gee meee pene pete panes odactomsntaarseiersacatoewes 37 Calls Screen in Line Buttons Mode cccccccceccsecceseceeeceeeceeeceeeseeceueseeeceeseeeaeeeaees 37 Calls Screen in Call List Mode cc ccccccccccceccceeeeceeeceeeceeeeseeeceeceseeeesueeseessueeseeeseeeanes 40 ANN OO SNS Se ee ice atone gate gence senescence E E alec nooda nas AA 47 Camera Screen 20 0 ccc ccccccecccecccececececeeecaeecaeeeeecsaeesaeeseeesaeessueseueesueesueesaeesseeseesaeesseesseesages 49 Oreto CN EA E E E A gece ES tee eke ten ae E E E EA 52 Portal Screen tec crciteciey aterm ateeetscaranet ences aE EE EE RE E N E ESENE E NEA EE 54 Fea ot oy o EE een n a E E E 55 OPtlONS SCIEN cccccceeccceeceseceeeeeeetecteecteecceeceneesneceneesneeseeeseeseeesaeeseeeeeeaeeseeteeetseeseeenes 57 Basic Operations wisercciceeccaaaaeins se ventas aecuiee ries enceueusereceeenpieskeesausseacuccatvestuboncctas enecexueracuseeeeees 58 Confirming Your Extension NUMDED cccccccceecceeeceeeeceeeeeeeceeeeseceseeeseeesseeesueeaeeesaee
179. ree mode as well These buttons appear only when you have an incoming call Canceling hands free mode You can cancel hands free operation simply by lifting the handset off its cradle Adjusting the Volume You can adjust the ringer handset and speaker volume using A UP and V DOWN on the Navigator key Adjusting the ringer volume In stand by mode i e when you do not have any active calls press A UP and V DOWN on the Navigator key Document Version 2010 01 Before Operating the Telephone iL Usage tips e When the ringer volume is turned all the way down is displayed on the HOME screen For details see HOME Screen Page 29 Adjusting the handset headset speaker volume Press A UP and V DOWN on the Navigator key during a conversation when using the handset a headset or when you are in hands free mode Basic Screen Operations This section explains the basic operations for using the screen Selecting Items On screens such as the Contacts screen or Call Log screen you can select items using the stylus pen or the Navigator key In this manual when you see a phrase such as Select the item or Press the contact you can do either of the following e Press the item on screen using the stylus pen e Press A UP and v DOWN on the Navigator key to highlight the desired item and then pressing ENTER Some items such as call control buttons can only be operated using the sty
180. resence Status Setting Page 78 Change your Call Forwarding settings and Do Not Disturb DND settings Ry e Call Forwarding Do Not Disturb Page 79 Access the Voice Mail service This button appears if you have set the voice mail system s extension number Ry e Accessing Voice Mail Page 77 Check new messages This button appears only when there is a new message Ry e Checking New Messages Page 76 Display the missed call log This button appears only when there is a new missed call Ry e Checking Missed Calls Page 78 Displays the current time Note If the Calls screen is set to Call List mode the date is displayed beneath the clock For details about the Calls screen see Calls Screen Page 37 30 Operating Instructions Document Version 2010 01 Before Operating the Telephone Miscellaneous controls Buttons available in Call List mode Lock Unlock access to all screens except the HOME Calls and Feature Key screens gal Access to screens is locked geal Access to screens is unlocked Ry e Locking Operations Application Lock Page 75 Turn on off Auto Answer receiving an incoming call in hands free mode ee Auto Answer is turned on eae Auto Answer is turned off Ry e Receiving a Call Page 67 Indicates the ringer status A The ringer is turned on Ey The ringer is turned off iS e Adjusting the Volume Page 58 Indicates the Bluetooth con
181. rmat Access the camera s settings and set the video streaming format to MPEG 4 MJPEG For details about changing the camera s settings see the camera s documentation The video feed is delayed The video is being streamed from the camera in MPEG4 or the picture is blocky format with the default settings Inthe camera s settings use the following recommended settings for streaming MPEG4 video e For QVGA video 320 x 240 set the frame rate to 15 fps or less e For QVGA video 320 x 240 set the maximum bit rate to 256 kbps For details about changing the camera s settings see the camera s documentation Some or all of the controls The camera you are connected to does not support these are unavailable functions Refer to the documentation for the camera Certain functions are disabled for security reasons Consult your administrator Even after select a Preset is always displayed in the Position drop down list programmed position even if you have selected a programmed position Preset still appears in the Position drop down list Note e For other issues regarding cameras refer to the documentation for the camera or consult your administrator Chat cannot initiate a chat e The other user is not using a KX NT400 or software program that supports the chat feature such as Communication Assistant You can confirm whether the other user is using a KX NT400 or Communication
182. rming this operation erases all data contact lists camera settings etc Firmware Version Page 165 View the installed version of various firmware components Error Log Page 166 View system error messages Exiting the start up settings 1 158 Press Close on the Setup screen Language IF Address m IF Port TEE ld LIS Maintenance Operating Instructions When you change certain settings the KX NT400 restarts automatically after you press Close on the Setup screen For details see Restarting the KX NT400 Page 168 Document Version 2010 01 Installation and Settings Language Settings The Language settings allow you to select the display language You can select from a list of built in languages or if you have an SD memory card with additional language files you can select one of those languages Language Setting screen Select the display language Setup gt Language Settings O Language i T Another Cancel Language Select Language and then press the drop down list to select the display language from a list of built in languages e Default English US e Built in languages English US English UK French French CA German Spanish Italian Portuguese Russian Ukrainian Another Select Another and then press to select the display language from an SD memory card Language files must be stored in the following directory on the SD memory card
183. s 23 Before Operating the Telephone To lower 1 Hold down the button as shown in the illustration below 2 Hold the base of the unit with one hand 3 Slightly lift the operation board to disengage the lock 24 Operating Instructions Document Version 2010 01 Before Operating the Telephone Hooking the Handset You can hook the handset with following operations To Hook the Handset During a Conversation 1 Hook the handset over the top edge of the unit To Lock the Handset Hook when the KX NT400 is Wall Mounted 1 Remove the handset hook from the slot 2 Turn it up side down KI gt Gi 3 Slide the handset hook back into the slot until it locks Document Version 2010 01 Operating Instructions 25 Before Operating the Telephone 4 Handset is safely hooked when it is in the cradle 26 Operating Instructions Document Version 2010 01 Before Operating the Telephone Screens amp Soft Buttons This section explains all of the buttons and icons that appear on each of the screens Navigation You can navigate among the various screens on the KX NT400 by using the tabs along the top screen Missed Call Navigation details Tabs and controls Display the HOME screen Page 29 If the Calls screen is set to Line Buttons mode the default mode an orange line appears on this tab when you have new missed calls e Checking Missed Calls Page 78 e Calls Screen Page 37 Con
184. s 58 Going of and ON OOK a osecccecmicecesnssaaseteaiveve nae cennetee sone A ESE E Aa 58 Adjusting the VOIUME 1 0 0 eccecc cece cece seca eens eeeeeeeeeeeeseeeeeeseeeeeeseeeeeseeseeseeeseeseesaeeseeeeeseees 58 Basic Screen OPerallONS assis tecisperece sate ete eac asaya paednnowiranuee N i 59 EFS UNE 0 sa scan op ety niece ec terete AE N AA EEA fionrgns ence wenisce E 60 Basic Feature Operation cccccccecceeceeeceeeeneeneeeeeenseneeneseesensoneenesensones 62 BVA UING CANS oe sce sce E ees tees eeccnteataec E EE 62 IVA A UN lS aoe ssa see rges E ander E E aceee acseoeaesenieceneaene 62 Making a Call from the Contact List 2 0 00 ccccccccecceeeeeeeeeeeseeeceeeseeeseeeseeeeeeeeeeteeeseeaes 63 Dialing Dy Using ANN LOgS creses oE REE a 65 Redialing the Last Number You Dialed Redial Last Number ccccccceeeeeeeeeees 66 STOIC A DIANO ore E E E 66 ReceNiNO Calls sarea E E E E E E eer ree eee eee ee 67 FECE E Call eia ar E E E E EE E E 67 Redirecting Calls eee 68 During a Conversation sssssussssnnnnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nenn nnnn nnana nennen 69 Holding a Call gt sets carsiceasieisosrecince taster thee eter ctonraeceecate anlatcordsictamtniqe vests ase ereaiueedutee date esansescwsetdewsedeapscaces 69 Receiving a Second Call Answering Call Waiting cccccecceccceeeceeeeeeeeeeeeeeeeseeeaes 70 Talking to Two Parties Alternately Call Splitting 20 0 0 cecccecc
185. s how to connect use program and maintain the unit Note e The contents and design of the software are subject to change without notice Trademarks e The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Panasonic Corporation is under license e All other trademarks identified herein are the property of their respective owners MPEG 4 Visual License e This product is licensed under the MPEG 4 Visual patent portfolio license for the personal and non commercial use of a consumer for i encoding video in compliance with the MPEG 4 Visual Standard MPEG 4 Video and or ii decoding MPEG 4 Video that was encoded by a consumer engaged in a personal and non commercial activity and or was obtained from a video provider licensed by MPEG LA to provide MPEG 4 Video No license is granted or shall be implied for any other use Additional information including that relating to promotional internal and commercial uses and licensing may be obtained from MPEG LA LLC See http www mpegla com JPEG License e The software of this product is based in part on the work of the Independent JPEG Group Fugue License e This unit uses the Fugue flash file system by Kyoto Software Research Corporation Fugue 1999 2008 Kyoto Software Research Inc All rights reserved You may not modify decompile disassemble or reverse engineer the software Firmware Notice e The firmware of the KX NT400 is pr
186. s screen select the call you want to hold 2 Press Park the call Manual Park the cal i Man TEIN n 3 In the Park the call window use the dial keys to enter the number of the parking zone you want to hold the call in _or Press jug and K to increase and decrease the parking zone number incrementally 4 Press OK A window appears indicating the parking zone the call was held in 5 On the window press OK 6 Go on hook To retrieve a parked call 1 On the Calls screen select the call you want to retrieve 2 Press Unpark the call and go off hook Unpark the call Usage tips e You can retrieve a call that was parked by another extension by using the procedure To retrieve a parked call in Operation in Line Buttons mode Page 70 e Ifa callis not retrieved within a specified time you will hear an alarm as a reminder Call Park Recall If an outside call is not retrieved within a specified time it is automatically disconnected e If you hear a reorder tone when retrieving a parked call there is no held call Confirm the stored parking zone number e After you park a call you can perform other operations Receiving a Second Call Answering Call Waiting During a conversation if a second call arrives the Call Alert window appears You will also hear a call waiting tone Document Version 2010 01 Basic Feature Operation 1 On the Call Alert window press Answer When yo
187. sages by pressing this button Checking New Messages There are 3 types of messages you can receive at your extension e Message waiting e Messages on the PBXs built in voice mail Simplified Voice Message SVM e Messages on a Panasonic Voice Processing System VPS e g KX TVA series Note e Depending on the network and PBX configurations some message types might not be available For details about which message types are available consult your administrator Checking Message Waiting Extension users can leave message waiting indications to indicate that they called and want you to return their call 1 On the HOME screen press New Message Camera F aa PA T Avallable ii Contacts Calls Call Log FW DONE O ACCESS Voice Mail BUNA Q 2 Press Retrieve Message Waiting 3 Press the message you want to check 4 Press Call Back Lii Usage tips e Ifyou call back the party that left the message waiting and the party answers the message will be removed from the message waiting list 76 Operating Instructions e Ifthe Calls screen is set to Line Buttons mode you can also check message waiting by pressing on the Calls screen e You can delete the message waiting by pressing Checking Messages Stored on the Simplified Voice Message SVM System If SVM is configured on the PBX callers can leave short voice messages at your extension 1 On the HOME screen press New Message
188. see Dial Number Settings Page 114 e ifthe Calls screen is set to Line Buttons mode incoming calls cannot be redirected from the Calls screen For details about Line Buttons mode see Calls Screen in Line Buttons Mode Page 37 iL Usage tips e You can configure the KX NT400 to redirect all incoming calls to a specified destination For details see Call Forwarding Do Not Disturb Page 79 Document Version 2010 01 Basic Feature Operation During a Conversation When you start a conversation the Calls screen appears Calls screen in Line Buttons mode Camera ff Contacts Calls E MENU 116 Mary Dupre Musake Rogoenin SDN er NY Office FLASH ces Fukuoka REDIAL Calls screen in Call List mode tT Contacts Calls 7 Michael Jenkins CallLog Camera Make 4 afk The Ca Record the call conference Automatic Jatk the c Transfer the i Manual Ca W This section explains how to perform the following operations from the Calls screen e Puta call on hold or park a call page 69 e Receive a second call page 70 e Alternate speaking between 2 calls page 71 e Transfer a call page 71 e Record a call page 72 e Making a conference call page 73 e Transfer a call to Voice Mail page 71 e Access special features page 88 Note e Forinformation about establishing a conference call see Conference Call Multiple Party Conversation Page 73 Holding a Call
189. sers will handle calls for other extensions For example a secretary or multiple secretaries can handle calls and check the call status of a boss or multiple bosses Printing Message You can record a variety of information from your extension using up to 8 preprogrammed messages Message information from all extensions is recorded with the PBX For example it is possible to use this feature as a time card by selecting preprogrammed sign in and sign out messages 102 Operating Instructions 7 O O another PBX extension no SP PHONE To store a phone number gt personal speed dialing no 2 digits phone no To dial gt personal speed dialing no 2 digits SDN Direct Dial Enhanced DSS Key Mode Feature key screen SDN SDN Direct Dial Standard DSS Key Mode Feature key screen SDN SDN Call Hold and Call Hold Retrieve Feature key screen PDN SDN gt Z O Ci message no parameter Document Version 2010 01 PBX Feature List eee ee X Recording Out Going Message OGM The manager extension can record three kinds of greeting messages OGM as follows 1 DISA message Used to greet and guide callers so that they access an extension user group or outside party without operator assistance Incoming Call Distribution Group message Used to greet and guide callers to an incoming call distribution group Timed Reminder message Use
190. set see the documentation for your headset or consult the Bluetooth headset s manufacturer e If you do not want to perform de registration press O CANCEL 3 times 5 Press ENTER to de register the headset 6 Press EXIT to exit programming mode Operating Distance Please keep KX NT400s with connected Bluetooth modules 3 m or more apart from each other Also if a Bluetooth headset is in use near a KX NT300 series and KX DT300 series telephone with a Bluetooth module other than the one it is registered to noise may be heard To improve the signal move away from the telephone and closer to the one it is registered to Noise Signals are transmitted between this module and the Bluetooth headset using radio waves For maximum distance and noise free operation it is recommended that the module is situated away from electrical appliances such as faxes radios personal computers or microwaves e Systems using the 2 4 GHz ISM Industrial Scientific and Medical band may interfere with this product Examples of such systems are cordless telephones wireless LAN Home RF microwave ovens and other ISM devices These systems may Cause minor noise Notice Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference 156 Operating Instructions including interference that may cause undesired operation of the device Privacy of communic
191. set operation 155 Installation 153 Socket 21 Document Version 2010 01 Bluetooth Module 17 Bluetooth Wireless Headset Registration 129 Bluetooth Wireless Headset Removal 129 Bottom view 22 Button Name 174 C Cables Connections 148 Call button 53 Call Forwarding FWD 79 91 Advanced settings 80 Presence status 120 Remote setting 103 Simple settings 79 Call Forwarding drop down list 30 Call Forwarding to Voice Mail Voice Mail Integration 92 Call Forwarding Do Not Disturb Settings 120 Call Hold 69 92 Retrieve 69 Call Log Delete data 166 Flexible button 138 Icons 48 Incoming 47 Log entry 48 Missed 47 Outgoing 47 Call Log Delete 166 Call Log for ICD Group flexible button 139 Call Log screen 47 Call Log tab 27 Call Monitor 93 Call Park 70 93 Automatic 70 138 Manual 70 138 Call Pickup Call Pickup Deny 93 Deny 129 Direct Call Pickup 93 Group Call Pickup 93 Call Splitting 71 94 Call status icons 41 Call Transfer 71 94 Call Waiting 94 Answering 70 94 Answering from the telephone company 94 Automatic 128 Manual 128 Receiving 94 Sending 86 94 Call Waiting Tone Type Selection 128 Feature clear 131 Call Doorphone 96 Calling Line Identification Presentation CLIP 126 Feature clear 131 Calling Line Identification Restriction CLIR 92 126 Feature clear 131 Calling Line Identification Restriction CLIR Button 140 Calling Connected Line Identification Presentation CLIP COLP 93 126 Calls screen 37 C
192. shooting Page 183 for assistance Document Version 2010 01 Selecting Cameras to View You can use the Location list or quick access buttons to select the camera you want to view e Location list A list of all cameras that you have registered e Quick access buttons 4 buttons to which you can assign frequently accessed cameras 1 Press the Location drop down list and then select the camera you want to view CallLog Camera oston a On the bottom of the screen select the quick access button of the camera you want to view D q if aj i W S ack D Hall Storage it Ej ack D a You can assign which cameras are accessed with these buttons For details see IP Camera Settings Page 116 Note e When on a call with a destination that has a registered camera the location Incoming for incoming calls or Outgoing for outgoing calls is added to the Location drop down list for the duration of the call Zooming In and Out Use the following buttons to zoom in and out of the image I Zoom in WY Zoom out Operating Instructions 81 Advanced Feature Operation Adjusting the Angle of the Camera You can manually change the viewing angle of the camera or select from positions programmed in the camera Changing the center point 1 Touch the video display area to center the camera at that point Panning and tilting the camera manually 1 Press to enab
193. sion of the VolP IPL VolP Application Version Shows the firmware version of the VolP Application Application Loader Version Shows the firmware version of the Application loader Application Version Shows the firmware version of the Application Operating Instructions 165 Installation and Settings Error Log You can view the system error messages of the KX NT400 on this screen For details about error message meanings see Error Codes Page 193 Error Log screen Setup gt Error Log 01 01 2003 12 01 nema 710 IG 040 10 ni 01 2 00 Wwiernin ing 7108 0310 01 0 7108 0400 01 0 R 0310 01 0 pitic al Waring 7 F 108 0400 01 0 Warning 7108 0310 01 0 f Critic al 2002 0000 01 01 2003 12 00 arning 7108 0400 01 01 2003 12 00 166 Operating Instructions Maintaining the KX NT400 Data Maintenance You can delete the call logs contact lists and chat log from the KX NT400 You can also back up system settings logs and your personal contacts to an SD memory card as a CSV file This CSV file is editable with general text editors The CSV file can also be imported to other KX NT400s to copy the original settings and contact lists You can select the desired files and settings by selecting the check boxes for each data To maintain the data 1 Press the Options tab gt Administrator Options gt Maintenance Maintenance screen 1 4 Administrator Options gt Maintenan
194. ssing lt LEFT on the Navigator key Select the contact you want to call A window with a list of available destinations appears Select the desired destination and go off hook Destination selection for a personal contact T Michael Jenkins Available CallHome 5236964 Start Chat 226 Destination selection for a contact from the system speed dialing directory or extension directory Michael Jenkins Start Chat i 226 Note e You can start a chat session by pressing Start Chat For details see Chat Page 83 To end the call go on hook Usage tips If you select a contact and then go off hook the contact will be dialed immediately The first number registered in the order of office mobile gt home is dialed You can add new contacts and contacts from the system speed dialing directory and extension directory For details see Contact List Page 108 Operating Instructions 63 Basic Feature Operation The icons displayed next to contacts Such as IR indicate the contacts status For details see Telephone status icons Page 33 The following information about the selected contact is shown at the bottom of the Contacts screen 404 Phone number Available Presence status The presence status is only displayed if the information can be provided by the PBX For details about presence status see Presence Status Setting Page 78 For de
195. stered shown on the Camera screen cameras Camera Button 2 Select a camera from the drop down list to be Currently registered shown on the Camera screen cameras Camera Button 3 Select a camera from the drop down list to be Currently registered shown on the Camera screen cameras Camera Button 4 Select a camera from the drop down list to be Currently registered shown on the Camera screen cameras Web Page List For details see Portal Settings Page 117 Enter the name for the intranet Web page 1 32 characters pa Enter the URL for the intranet Web page 1 256 characters pS Document Version 2010 01 Operating Instructions 173 Appendix Presence For details see Presence Settings Page 118 Presence Button Setting Button Name Enter a name for the button 1 16 characters Presence Specify whether to set the presence status Presence Mode Specify the type of the presence status setting Same as Button No Name Available Enter Characters Presence Message Enter a presence message 1 16 characters a Forward DND Specify whether to set FWD DND Yes No Settings FWD DND External Specify the type of your presence for external Always All Not Assigned Mode calls Busy No answer Busy No answer Do not disturb Not Assigned Dial Enter the phone number to transfer calls for 32 digits FWD DND external calls External Number FWD DND Internal Specify the type of your presence
196. structions 61 Basic Feature Operation Basic Feature Operation Making Calls This section explains the basic methods for making a call Making a Call 1 In stand by mode i e when you have no active calls go off hook 2 Enter the number you want to call The number you are dialing is displayed in the Dial window When you finish dialing the call will be connected 3 To end the call go on hook Pre dialing In stand by mode i e when you have no active calls you can start dialing while still on hook The Dial window will appear e To delete a number you entered press lt LEFT e To clear the entire number press TRANSFER or HOLD e To connect the call go off hook or press SE H Quick Dialing lf a number has been programmed in the PBX as a Quick Dial number you can dial that number by going off hook and entering the programmed number For details consult your administrator Hot Line You can configure the phone to automatically dial a number immediately when you go off hook See Hot Line Page 100 Operator Call You can call an extension or a group assigned as the operator See Operator Call Page 102 iL Usage tips e After you dial the Calls screen appears For details see Calls Screen Page 37 Note e Ifyou want to dial a phone number on the Contacts screen using the dial keys press 62 Operating Instructions AY and then enter the phone number When
197. t 90600 Document Version 2010 01 PBX Feature List m ee ee Calling Connected Line Identification To show the CO line number Presentation CLIP COLP Z gt 2 C You can select the telephone number sent either the number of the line used or the number To show your extension number assigned to your extension D 2 C CLIP When making an outside call you can present your preprogrammed telephone number to the called party COLP When receiving an outside call you can present your preprogrammed telephone number to the calling party Call Monitor extension no O The preprogrammed extension can monitor another extension Call Park To set specified You can put a call on hold in a common parking A TRANSFER 000 parking zone no 2 digits zone of the PBX so that any extension can retrieve the parked call You can use this feature To set automatically as a transferring feature A TRANSFER 5 R To retrieve e Holding a Call in a System Parking Zone Call stored parkina zone no 2 digits Park Page 70 i i Call Pickup Group Call Pickup You can answer an incoming call that is ringing at 3 O group no 2 digits another extension or group from your phone without leaving your desk Directed Call Pickup The following types of pickup are available PEO E E Group Call Pickup 4 7 Picks up a call within your group Directed Call Pickup Picks u
198. t access SD card Do not remove the SD memory card while it is being accessed e The password you entered is not correct Confirm the password and try again SD Card or folder not found The firmware upgrade failed because the file does not exist SD card format is invalid e The SD memory card is not formatted in FAT format Format the SD memory card with the KX NT400 Page 182 e You attempted to format an SDHC memory card Page 181 SDHC memory cards are not compatible with the KX NT400 Use a compatible SD memory card Can t access the file e The SD memory card cannot be used for backing up because it is full Delete unneeded data Cannot access SD Cardor e The switch on the side of the SD memory card is set to the SD Card is read only LOCK position Padena Remove the card slide the switch to the WRITE position g and then insert the card again Unsupported SD Card format Check a Network cable e The Ethernet cable is not connected l Page 147 Check all connections DHCP server is not found e The KX NT400 cannot receive IP settings from the DHCP server Consult your administrator Data Acquisition Failed e Data could not be correctly acquired from the PBX Follow the instructions to restart the KX NT400 Firmware folder does not e The folder that the KX NT400 uses does not exist on the SD exist in SD card memory card On the SD card cre
199. t seized manual instructions none The seized line when going off hook was changed by Page 133 of the operations work personal setting In the manual going off hook means an Intercom line is seized lf the setting has been changed on the Programming Page 125 screen press INT or a PDN button after going off hook and follow the instructions The KX NT400 does not The settings for the KX NT400 have been changed via the PC work using the personal Maintenance Console or changes have been made to the p 168 settings or with other PBX s configuration age settings One touch Restart the KX NT400 manually dialing forwarding destination etc The previous settings have not been cleared Clear the settings and then program your desired settings again Page 131 Page 125 cannot remember the The feature numbers may have been changed feature numbers Consult your administrator Ask your dealer to change the feature numbers for easier use forgot the password e Ask the manager to assist you O The background music e Turn off the music The date and time are not e The KX NT400 obtains its date and time information from the correct PBX Therefore the date and time settings on the PBX are incorrect Consult your administrator The Message Ringer lamp e Another extension left you a message waiting indication while is lit you were on the phone or away from your desk Page 76 Ch
200. tact e Maximum 32 characters Company Name Enter the name of the contact s company e Maximum 64 characters Department Enter the department the contact works in e Maximum 64 characters Page 2 4 Contact Information Contacts gt Add Contact me Cor Sensor Phone Number Office Phone Number Mobile Phone Number Home Phone Number Office Enter the contact s office phone number Use this field for extension numbers within your organization e Maximum 64 digits e Allowed characters P pause 0 9 Phone Number Mobile Enter the contact s mobile phone number e Maximum 64 digits e Allowed characters P pause 0 9 Phone Number Home Enter the contact s home phone number e Maximum 64 digits e Allowed characters P pause 0 9 110 Operating Instructions Note e When you are creating a contact with the type Phone you must enter a value for at least one phone number Page 3 4 Camera Information 1 4 Contacts gt Add Contact C Coor Sensor Camera Address Test Camera Login Code Camera Password OK Cancel Camera Address Enter the IP address of the contact s camera Press Test to verify the connection to the camera e Must be a valid IP address Camera Login Code Enter the login code for the contact s camera e Maximum 15 characters Camera Password Enter the login password for the contact s camera e Maximum 15 characters
201. tact list The contact list is full Delete any unnecessary entries 3 The ringing icons do not e The ringing icons for example HEEJ do not appear if you use appear on the Contacts the default settings i Using the PC Maintenance Console set the DSS key mode for Incoming Call setting to ON or Flash For more details refer to the PBX s documentation or consult your administrator While am adding or e The phone has not been touched for the set duration of the editing contact list entries LCD Off Timer the KX NT400 turns off the Ifno buttons are pressed and the phone is not used forthe Page 114 LCD set duration while programming the KX NT400 the LCD will turn off Camera cannot connect to a The settings for the camera are not configured correctly camera Confirm the camera s settings in the IP Camera settings Page 116 You have not registered any cameras Register a camera in the IP Camera settings The settings for a camera registered to a contact are not configured correctly Page 109 Confirm the camera settings in the contact s settings The camera is not functioning correctly Refer to the documentation for the camera or consult your administrator Document Version 2010 01 Operating Instructions 187 Appendix The video feed does not The camera s Codec setting on the KX NT400 is set to display MPEG4 but the camera s streaming format is set to a different fo
202. tacts Display the Contacts screen Page 32 Display the Calls screen Page 37 Display the Call Log screen Page 47 all Log Document Version 2010 01 Operating Instructions 27 Before Operating the Telephone Display the Camera screen Page 49 Display the Portal screen Page 54 Portal ai Pag Display the Options screen Page 57 D ptio nz Display additional tabs 28 Operating Instructions Document Version 2010 01 Before Operating the Telephone HOME Screen On the HOME screen you can perform the following operations e Checking New Messages Page 76 e Checking Missed Calls Page 78 e Accessing Voice Mail Page 77 e Presence Status Setting Page 78 e Call Forwarding Do Not Disturb Page 79 e Locking Operations Application Lock Page 75 e Auto answer Page 67 e Redialing the Last Number You Dialed Redial Last Number Page 66 Call List mode only e Adjusting the Volume Page 58 The following screen shows the appearance of the HOME screen when the Calls screen is set to Line Buttons mode fr Contacts Calls Call Log fa Mu la A E he LD J O B t New Missed Call gice Mail Fedial Feature Note e For details about the Calls screen s modes see Calls Screen Page 37 Document Version 2010 01 Operating Instructions 29 Before Operating the Telephone HOME Screen Details Presence and messages Change your presence status Ry e P
203. tails about the icons and buttons on the Contacts screen see Contacts Screen Page 32 Note e You cannot search directories that are not displayed To display hide directories see Directory List Select Settings Page 115 Making a Call from the LDAP Directory 1 2 64 Press the Contacts tab If necessary press the directory selection list and select LDAP Search Camera Call Log Da vid Tobin Earl Li Er Mor ik TSR PCS 400 MAAM PCCSiW NT4O0 To search for a contact start entering the contact s name For details about entering characters see Entering Text Page 60 Note e The characters you enter are displayed in E e You can enter up to 32 characters to search for Operating Instructions T e You can delete a character by pressing lt LEFT on the Navigator key Press W4 to display contacts that match the search criteria Select the contact you want to call A window with a list of available destinations appears Press Call and go off hook Michael Jenkins 5 A oy ta I Is V _ ri To end the call go on hook Advanced search You can do an advanced search of the LDAP directory In an advanced search you can search by criteria such as first name last name and company This feature is available only when the KX NT400 is idle 1 2 On the Contacts screen make sure the LDAP directory is displayed Press Advanced Calls
204. ted The call is recorded to your mailbox on the VPS Note e Touse this feature you must program the voice mail extension number For details see Dial Number Settings Page 114 Operation in Line Buttons mode To record a conversation 1 On the Calls screen press the flexible button that you programmed as the Two way Record button To stop recording 1 On the Calls screen press the flexible button that you programmed as the Two way Record button Note e For details about creating a Two way Record button see Customizing the Flexible Buttons Page 133 Operation in Call List mode To record a conversation 1 On the Calls screen select the call you want to record Document Version 2010 01 Basic Feature Operation 2 Press Record the call Record the call To stop recording 1 On the Calls screen select the call you are recording 2 Press Stop Recording Stop Recording iL Usage tips e To listen to the recorded conversation access your mailbox and follow the audio guidance For details see Accessing Voice Mail Page 77 Document Version 2010 01 Conference Call Multiple Party Conversation During a conversation you can add additional parties to your call and establish a conference call lf you are added to a conference call you cannot perform any of the conference operations explained in this section In this case you can leave the conference at any time by going on h
205. ters press on the soft keyboard iL Usage tips Contacts Phone Number Office Max 64 characters After you have selected text the following operations are available with the keyboard ae E L operation shown in brackets Copy Ctrl C Cut Ctrl X Paste Ctrl V e lf you are using the dial keys to enter text pressing Hil switches the character table and allows you to Using the Soft Keyboard enter additional characters For details about character tables see Entering Characters When you press a text field on the screen a window Page 145 containing the soft keyboard appears Note e The language for the soft keyboard depends on the display language selected for the KX NT400 For details see Language Settings Page 115 60 Operating Instructions Document Version 2010 01 Before Operating the Telephone Using a USB Keyboard If you connect a compatible USB keyboard to the KX NT400 you can enter text with the USB keyboard instead of the soft keyboard You can connect the keyboard at any time 1 User supplied Note e The USB port is located on the right side of the KX NT400 See Right Side View Page 19 e For details about connecting a USB key board see Connections for a USB Device Page 149 Using the Dial Keys You can use the dial keys to enter text as well as numbers See Entering Characters Page 145 Document Version 2010 01 Operating In
206. the Dial window If the number appears valid but is still dialed incorrectly try dialing it Page 122 from another phone If the number is dialed correctly from another phone check the dial modification settings or consult your administrator The dial modification settings are configured incorrectly Confirm that the dial modification settings are configured p age 122 correctly If you are unsure whether they are correct consult your administrator If you are dialing an outside number a CO line might not be available Wait a while and then try again You have not specified a homepage If you have imported settings from an SD memory card no homepage will be set l Page 117 even if one was set when the settings were exported Seta homepage in the Portal settings Operating Instructions 189 Appendix PT Programming While am programming e The phone has not been touched for the set duration of the the KX NT400 the LCD Off Timer KX NT400 turns off the Ifno buttons are pressed and the phone is not used for the LCD set duration while programming the KX NT400 the LCD will turn off cannot program the e You are ona call KX NT400 Program the KX NT400 once you have finished the call Bluetooth Headsets cannot have a Make sure that the headset is properly registered to the conversation using the module Bluetooth headset Make sure that the headset is properly charged according to the
207. the correct headset Document Version 2010 01 e For more information about confirmation and warning tones refer to the Operating Manual of the PBX Assigning a Headset Mode button A flexible key can be assigned as a Headset Mode button The Headset Mode button can be used to turn Headset Mode on and off A flexible button assigned as the Headset Mode button displays Headset Mode status as follows e Red Headset Mode on e Off Headset Mode off 1 Press the Options tab gt Administrator Options gt Programming 2 Onthe Programming screen press PROG Administrator Options gt Programming MENG PAUSE FAD ONO MESSAGE PUTO ShS MUTE REDIAL AUTO DISL STORE FLASH RECALL 3 Press the flexible button you want to assign Administrator Options gt Programming CONT Musoke Ro qozhin SDN llam a ii NY Office Pes FukUoKS 4 Press O and then press ENTER Confirming the ID of the Bluetooth headset and de registering the Bluetooth headset 1 Press the Options tab gt Administrator Options gt Programming Operating Instructions 155 Installation and Settings 2 On the Programming screen press PROG Administrator Options gt Programming RING MENU FAD ONO MESSAGE SOTO ANS MUTE REDIAL AUTO DISL STORE FLASH RECALL 3 Press O Q 4 Press em ENTER e Confirm that the displayed ID is the ID of your headset For more information regarding the ID of your head
208. thorized service center OM W 12 Operating Instructions E If the unit has been dropped or damaged F Ifthe units performance deteriorates 13 Avoid using a telephone other than a cordless type during an electrical storm There is a remote risk of electric shock from lightning 14 Do not use the telephone in the vicinity of a gas leak to report the leak SAVE THESE INSTRUCTIONS FCC and Other Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an exper
209. tomatic e Red on Manual Used to access an extension connected to other PBXs in the network with one touch Programming Input O 9 Another PBX extension no The NDSS button light will show the current status as follows e Off The extension is idle e Red on The extension is busy Used to access CTI features Programming Input Operating Instructions 141 Customizing the Telephone Button Description amp Programming Input Used to make and receive both outside and intercom calls Programming Input The PDN button light shows the current status as follows Off The PDN extension is idle Primary Directory Number Green on The extension is on a call using the PDN button PDN Flashing green slowly A call is on hold at the PDN extension Regular Hold Flashing green moderately A call is on hold temporarily or on Exclusive Call Hold Flashing green rapidly The PDN extension is receiving an incoming call Red on A corresponding SDN extension is using the line Flashing red slowly A corresponding SDN extension is holding a Call Used to show the current status of another extension call the extension and pick up or transfer calls to it Programming Input C 2 Extension no C delayed ringing time 0 7 The SDN button light shows the current status as follows Off The PDN extension is idle Green on The extension is on a call using an SDN button Secondary Directory Flashing green slowly A call
210. tons Page 133 Additionally to use the Call Waiting Caller ID Visual Caller ID function use Line Buttons mode en RING MIEL 2 EEE 5 TMS Rogozhn MUTE CLIP NY Office FLASH a Fukuoka FEDI AL e i ee Calls Screen in Line Buttons Mode Details Soft buttons Trara ET Soft buttons PROMS PIM Use these buttons for feature key operations SS The buttons change according to current operation IMF MEN Document Version 2010 01 Operating Instructions 37 Before Operating the Telephone Sub display 320M ER Displays messages related to the current operation Feature key page selection Feature keys You can customize the flexible buttons by assigning Sar functions to them aie a a Fo qoehin SDN L e Customizing the Flexible Buttons Page 133 Function buttons Used to leave a message waiting indication or call back the party who left the message waiting indication When you have a message waiting indication this button s light blinks red Ry e Checking Message Waiting Page 76 e Leaving a Message Waiting Indication Page 86 Used to make or receive intercom calls When you have seized the intercom line this button s light lights green Used to mute the microphone during a conversation When mute is active this button s light blinks red MUTE IEY e Mute Page 72 38 Operating Instructions Document Version 2010 01 Before Operating the Telephon
211. trator Options gt LDAP Server 2 Select an operation To add a new LDAP server a Press Eg See Details for LDAP Server Settings Page 121 Document Version 2010 01 To edit an LDAP server s configuration a Select an LDAP server b Press gi See Details for LDAP Server Settings Page 121 To delete an LDAP server a Select an LDAP server b Press Ea c On the confirmation dialog window press Yes 3 Press Close Lii Usage tips e For details about selecting and displaying LDAP server directories see Making a Call from the Contact List Page 63 e For details about the Contacts screen see Contacts Screen Page 32 Details for LDAP Server Settings Page 1 2 LDAP Server List gt Add LDAP Server Display Name Server Name Address Port Number Cancel Display Name required Enter the name to display for the LDAP server e Maximum 20 characters Server Name Address required Enter the IP address of the LDAP server Press Test to verify the connection to the LDAP server e Must be a valid IP address Port Number required Enter the port number that the LDAP server uses for communication e Value range 389 636 1024 65535 Operating Instructions 121 Customizing the Telephone Page 2 2 LDAP Server List gt Add LDAP Server WM Server Logon Account Name Passvwore Cancel Server Logon Select this check box if the LDAP server requires authentication
212. tton 139 Loop CO L CO flexible button 135 MAC Address Application 177 VoIP 177 Maintenance 162 177 Make a conference button 43 44 Making calls Calling 62 From call log 65 From Chat 83 From the LDAP directory 64 From the local directory 63 From the Portal 84 One touch Dialing 66 Outside call 62 Manual Call Waiting 128 Manual Call Waiting Intercom Calls Feature clear 131 Manual Queue Redirection 101 Message flexible button 136 Message for Another Extension Button flexible button 136 Message Lamp 18 Message Waiting 86 101 Checking 76 101 Feature clear 131 MIC microphone 18 Min number of digits of an outside line 123 178 Missed Call button 30 Missed Call Log 47 65 Missed calls 78 Multiple Party Conversation gt Conference call 73 Mute 72 Mute button Calls screen 42 Camera screen 51 Document Version 2010 01 Index N Name 173 Navigator Key 18 NDSS Network Direct Station Selection 102 Network camera 81 Network Direct Station Selection NDSS flexible button 141 Network Direct Station Selection NDSS Monitor 102 Network Settings 167 New Message button 30 New Password 1 71 O Off hook Monitor 102 OGM Recording Out Going Message 103 OK button 59 One touch Dialing 66 Flexible button 136 One touch Dialing Assignment Mode Selection 130 One touch Two way Transfer 106 Flexible button 143 Operation board Angle adjust button 21 Angle adjustment 23 Operator Call 62 102 Optio
213. tus select a blank item 118 Operating Instructions Document Version 2010 01 Customizing the Telephone To add or modify the selected presence status a Press Ea See Details for Presence List Settings Page 119 To delete the selected presence status a Press Ri b On the confirmation dialog window press Yes 3 Press Close Usage tips e You can select your presence status and Call Forward Do Not Disturb settings from the HOME screen For details see Presence Status Setting Page 78 e You can assign a feature number to a presence status For details about feature numbers see PBX Feature List Page 89 Presence Setting Example 1 When you are away from your desk you probably still want to receive phone calls Therefore you can have calls to your extension automatically forwarded to your mobile phone 0 123 456 when you select the Not at My Desk presence To do this you would configure the settings as follows Modify screen see Details for Presence List Settings 2 2 Page 120 Forward DND Settings Selected FWD DND Settings screen see Details for Call Forwarding Do Not Disturb Settings Page 120 Selected Always All 0123456 Presence Setting Example 2 In addition to forwarding your calls while you are away you might want to keep others from making calls from your phone This can be accomplished by assigning the Extension Dial Lock feature number to the Not at
214. u answer the second call the current call will be put on hold 2 Toreturn to the original call retrieve the held call See Holding a Call Page 69 Note e To enable this feature consult your administrator Lii Usage tips e Instead of answering the second call you can redirect it See Redirecting Calls Page 68 Talking to Two Parties Alternately Call Splitting When you are talking to one party and have another party on hold you can switch the call on hold and the current call Operation in Line Buttons mode 1 Press TRANSFER 2 Call the second party 3 Press TRANSFER Operation in Call List mode 1 On the Calls screen select the call you want to put on hold 2 Press Transfer the Call 3 Call the second party 4 Press Split the Call Split the tall Transferring a Call Call Transfer You can transfer a call to another destination extension or outside party or to your mailbox Document Version 2010 01 Operation in Line Buttons mode To transfer a call 1 Press TRANSFER 2 Call the party you want to transfer the call to For details see Making Calls Page 62 3 Wait until the other party answers to announce the transfer This step can be omitted 4 Go on hook To transfer a call to an extension s mailbox 1 On the Calls screen press the flexible button that is programmed as the Voice Mail Transfer button 2 Enter the extension number of the
215. ware Yersion Update Firmware Version Update FTP Server Address 200D FTF Server Control Port al i Y Cancel keset to Default FTP Server Address required Enter the IP address of the FTP server FTP Server Control Port required Enter the port number that the FTP server uses for control communications e Default 21 Document Version 2010 01 Firmware Version Update screen 2 4 Enter the information for the FTP server to use for downloading the firmware Setup gt Firmware Yersion Update Fpaesocis00 FTP User ID FTP User Password Ue 4 FTF Path panasonic int40g i Y FTP File Mame Cancel keset to Default a FTP User ID required Enter the User ID for the FTP server FTP User Password required Enter the password for the FTP server FTP Path required Enter the full path for the firmware file stored in the FTP server e Default C panasonic nt400 FTP File Name required Enter the file name of the firmware file stored in the FTP server e Default PNT400 Firmware Version Update screen 3 4 Enter information for the network that the FTP server for upgrading the KX NT400 firmware belongs to If a VLAN is used on the network enter the VLAN ID and VLAN priority Setup gt Firmware Yersion Update Enable Disable WLAN WLAN ID WLAN Priority Download Ver Update keset to Default VLAN Select whether a VLAN is used on the net
216. will be blank e You can set your cellular phone as the forward destination Document Version 2010 01 Operating Instructions 79 Basic Feature Operation Advanced Call Forwarding Do Not Disturb Settings You can set different forwarding destinations as well as Do Not Disturb for external and internal calls separately 1 80 On the HOME screen press the second drop down list Camera oh tT Contacts Calls Call Log Avallable pice Mail Message If call forwarding or Do Not Disturb is already set the Advanced window appears Proceed to step 3 On the FWD DND Settings window press Advanced Phone 2 Other Cancel Set the forwarding settings for external and internal calls e Always All Forward all calls e Busy Only forward calls when you are busy i e on a call e No answer Only forward calls when you do not answer the phone after a set amount of time e Busy No answer Forward calls when you are busy or do not answer after a set amount of time e Do not disturb Reject incoming calls If you want to apply the same settings to both types of calls select the For both external calls and internal calls check box Enter a forwarding destination for external and internal calls See Entering Text Page 60 Press OK Operating Instructions iL Usage tips 1 On the Advanced window you can press Standard to display the simple call forwarding settings The no
217. work e Default Disable VLAN ID Enter the ID for the VLAN Operating Instructions 163 Installation and Settings e Default 1 VLAN Priority Enter the priority for the VLAN e Default 7 Upgrading the Firmware via FTP 1 On the Setup screen press Firmware Version Update 2 Configure the FTP server settings 3 Press Start next to Download to begin downloading The KX NT400 starts downloading the firmware file and a window appears indicating the status of the download 4 On the Firmware Version Update screen press Start next to Ver Update to begin the upgrade The upgrade will start and a window appears indicating the status of the upgrade 5 When the upgrade finishes the KX NT400 reboots automatically Firmware Version Update screen 4 4 Enter the full path and file name for the firmware file stored in an SD memory card The firmware data must be stored in the following directory on the SD memory card private meigroup pcc pbxpt nt400 Setup gt Firmware Yersion Update ein Card Version Update File Marne ee Ver Update Y Cancel Feset to Default File Name Enter the full path of the firmware Press LJ to browse the SD memory card to find the file Upgrading the Firmware from an SD Memory Card 1 Insert an SD memory card that contains the firmware file 2 On the Setup screen press Firmware Version Update 164 Operating Instructions 3 In File Name enter the
218. x to export import the local directory data For details about the local directory settings see Contact List Page 108 Presence Data Select the check box to export import the presence settings data For details about presence settings see Presence Settings Page 118 Operating Instructions 167 Installation and Settings Chat Log Export Only Select the check box to export the chat log For details about the chat log see Chat Page 83 Note SD Memory Card Information Confirm the following before using an SD memory card e Acompatible card is inserted see Compatible SD Memory Cards Page 181 e The SD memory card has been formatted using the correct format see Formatting SD Memory Cards Page 182 e The SD memory card is not locked see Write Protection LOCK Page 181 e Data stored on SD memory cards can be corrupted if the card is exposed to electromagnetic fields static electricity etc We recommend to back up important data stored on SD memory cards e The KX NT400 cannot delete the contents of the SD memory card unless you format it Use computers to individually delete the contents of an SD memory card Initializing the KX NT400 You can initialize the KX NT400 to reset all settings to their default values This feature is only accessible from the Setup screen For details about initializing the KX NT400 see Setting Initialize Page 165 168 Operating Instructions R
219. xternal music source such as a radio must To cancel be connected If your extension becomes busy off hook making O or receiving a call etc the music stops temporarily When you go back on hook the music starts again 90 Operating Instructions Document Version 2010 01 PBX Feature List ee ee Call Forwarding FWD You can have your incoming calls forwarded to a specified destination Ia e Call Forwarding Do Not Disturb Page 79 Document Version 2010 01 To set O O Both callsy Outside Calls Intercom Calls All Calls phone no 3 Busy phone no No answer phone no Busy No answer phone no H To cancel O Both callsy Outside Calls 2 Intercom Calls To set Follow Me from another extension O Both callsy Outside Calls Intercom Calls 7 your extension no To cancel Follow Me from another extension O O Both calisy Outside Calls Intercom Calls O your extension no To set the timer for No answer and Busy No answer 000 0 O00 O OQ second To set Call Forwarding for your Incoming Call Distribution ICD Group Q Both calisy Outside Calls O Intercom Calls T ICD group extension no phone no H To cancel Call Forwarding for your ICD Group O Both callsy Outside Calls O Intercom Calls ICD group
220. yboard is displayed Ry e Using the Soft Keyboard Page 60 Shows the name or the extension number of the other chat participant Operating Instructions Document Version 2010 01 Before Operating the Telephone Send the message you typed in the message input box Clear the text in the message input box Make a call to the other chat participant End the chat The other chat participant will be disconnected Document Version 2010 01 Operating Instructions 53 Before Operating the Telephone Portal Screen On the Portal screen you can browse Web pages on your organization s intranet e Portal Web Browser Page 84 Fortal Ootions a Company Portal Y H me Company Portal For the latest updates click here write Latest updates Sales a ll 3rd Quarter Sales Human Resources Marketing The company is happy to announce that 3rd quater sales exceed Technical projections Click below for a detailed information Public Relations Sales by region Report a problem See sales results by region Portal Screen Details Portal screen controls Select an intranet Web page from the Web page list Co WER Portal 7 IE e Selecting a URL to Access Page 84 Display your homepage IS e Going Back to Your Homepage Page 84 Display hide the soft keyboard E The soft keyboard is not displayed The soft keyboard is displayed Ry e Using the Soft Keyboard Page 60 54 Oper
221. you finish dialing go off hook or press le to Connect the call Calling an Outside Party You have to seize a CO line before dialing an outside phone number The KX NT400 can seize a CO line automatically for certain calls Automatic seizing The KX NT400 can seize a CO line automatically when a Call is made with one of the following operations Pre dialing Page 62 Making a Call from the Contact List Page 63 Dialing by Using Call Logs Page 65 Redialing the Last Number You Dialed Redial Last Number Page 66 One touch Dialing Page 66 Making Calls from the Portal Page 84 Manual seizing You have to seize a CO line manually when you directly enter a phone number with dial keys 1 Go off hook 2 Press 9 or an L CO button An idle CO line will be seized 3 Enter a phone number with dial keys Note e You can create an L CO button on the KX NT400 For details see Customizing the Flexible Buttons Page 133 iL Usage tips To seize a specific CO line in step 2 press the corresponding CO button on the Calls screen or on the Feature Key screen in Call List mode For details about these screens see Calls Screen in Line Buttons Mode Page 37 and Feature Key Screen Page 55 To select an idle CO line in a specific CO line group automatically press a G CO button or press O and the CO line group number For details about creating a G CO button see Customizing the Flexible Buttons Page 133
222. your built in speaker or handset Ry e When the Dialed Line is Busy or There is No Answer Page 86 CO Line Group Access You can select an idle CO line in the specified CO line group automatically 94 Operating Instructions To leave the conversation and then let the two parties talk O TRANSFER extension no Talk TRANSFER go on hook Call Transfer TRANSFER phone no To send a Call Waiting Notification To disconnect the second call and then talk to the original party go on hook go off hook To answer a Call Waiting from the Telephone Company TRANSFER OQ O To set for intercom calls O O O O Toney whisper OHCA To cancel for intercom calls Manual Call Waiting 00000 No call To set for outside calls Automatic Call Waiting O00 OO Cone To cancel for outside calls 00000 No tone 8 CO line group no 2 digits outside phone no Document Version 2010 01 PBX Feature List ee ee Conference You can add one or more parties to your conversation I lt e Conference Call Multiple Party Conversation Page 73 Conference Unattended The person who originated a conference can leave the conference and allow the other parties to continue the conversation Connected Line Identification Restriction COLR When receiving an outside call you can select whether the caller can see your telephone number or not Data Lin

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