Netgear WN804 User Guide
Contents
1. Region The location where the access point is used Select from the countries in the list In the United States the region is fixed to United States and is not changeable Enable WMM WMM means Wi Fi Multimedia Quality of Service WMM QoS WMM QoS can prioritize wireless voice and video traffic over the wireless link WMM QoS prioritizes wireless data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of WMM QoS both it and the client running that application must have WMM enabled Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category which receives a lower priority than voice and video WMM QoS is enabled by default You can disable it by clearing the Enable WMM check box and clicking Apply Enable SSID Broadcast This feature allows the access point to broadcast its SSID so wireless stations can see this wireless name SSID in their scanned network lists This check box is selected by default To turn off the SSID broadcast clear this check box and click Apply Name SSID The SSID is also known as the wireless network name Enter a 32 character maximum name in this field This field is case sensitive Channel The wireless channel the access point uses Select a value from 1 through 13 For products in the North America market only Channels 1 through 11 c2. Specify wireless settings See Specify Wireless Settings on page 14 WPS Wizard See WPS Wizard for WiFi Connections on page 18 Guest Network Set up a guest network to allow visitors to use your access point s Internet connection System Display a menu from which you can access administrative tasks such as backing up the configuration and viewing a log See Chapter 3 System Settings Advanced Setup Display a menu from which you can access the Advanced Wireless Settings screen and the Wireless Repeating screen See Chapter 4 Advanced Configuration The panes on the Home screen provide the following information Wireless AP Information View the hardware version GUI version and the GUI language version IP Settings View the following MAC Address DHCP IP Address IP Subnet Mask Gateway IP Address Domain Name Server Basic Configuration 13 WN804 Access Point e Wireless Settings 2 4 GHz These are the same settings that are specified in the Wireless Settings screen See Specify Wireless Settings on page 14 e Guest Network These are the same settings that are specified in the Guest Network screen See Set Up a Guest Network on page 19 Specify IP Settings You can assign an IP address to the access point gt To specify the IP settings 1 Select IP Settings AP Mode Device Name C GetiP Address Dynamicalty IP Address IP Subnet Mask Gateway IP Address C Get ONS Server Addre
3. Your settings are saved Set Up a Wireless Access List by MAC Address You can set up a list of computers and wireless devices that are allowed to join the wireless network This list is based on the unique MAC address of each computer and device Each network device has a MAC address which is a unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F only and separated by colons for example 00 09 AB CD EF 01 Typically the MAC address is on the label of the wireless card or network interface device If you do not have access to the label you can display the MAC address using the network configuration utilities of the computer You might also find the MAC addresses in the Attached Devices screen gt To restrict access based on MAC addresses 1 2 N Select Advanced Setup gt Wireless Settings Click the Setup Access List button pM Wireless Card Access List Available Wireless Cards Wireless Card Entry Device Name MAC Address Click Add The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses If the computer or device you want is in the Available Wireless Cards list select that radio button otherwise type a name and the MAC address You can usually find the MAC address on the bottom of the wireless device Tip You can copy and paste the MAC addresses from the Attached Devices screen int
4. and guests can connect to your network using the SSID of this profile Enable SSID Broadcast If this check box is selected the wireless access point broadcasts its name SSID to all wireless stations Stations with no SSID can adopt the correct SSID for connections to this access point Allow guest to access My Local Network If this check box is selected anyone who connects to this SSID has access to your local network not just Internet access Give the guest network a name The guest network name is case sensitive and can be up to 32 characters You then manually configure the wireless devices in your network to use the guest network name in addition to the main SSID Select a security option from the list The security options are described in Wireless Security Options on page 16 Click Apply Your settings are saved Basic Configuration 20 WN804 Access Point View Attached Devices You can view all computers or devices that are currently connected to your network gt To go to the Attached Devices screen 1 Select Attached Devices Attached Devices Wireless Devices Wireless intruders also show up here s IP Address Wired devices are connected to the access point with Ethernet cables Wireless devices have joined the wireless network The following information is displayed e t number The order in which the device joined the network IP Address The IP address that the access point assigned to
5. any interference received including interference that may cause undesired operation For product available in the USA and Canada market only channel 1 11 can be operated Selection of other channels is not possible e Pour les produits disponibles aux tats Unis Canada du march seul le canal 1 11 peuvent tre exploit s S lection d autres canaux n est pas possible This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter Cet appareil et son antenne s ne doit pas tre co localis s ou fonctionnement en association avec une autre antenne ou transmetteur Canadian Department of Communications Radio Interference Regulations This digital apparatus WN804 Access Point does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Industry Canada This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Caution Ce dispositif est conforme la norme CNR 210 d Industrie C
6. button System Settings 23 WN804 Access Point Manage the Configuration File The configuration settings of the access point are stored within the access point in a configuration file You can back up save this file to your computer restore it or reset it to the factory default settings Back Up Settings To back up the access point s configuration settings 1 Select System gt Backup Settings Save a copy of current settings Restore saved settings from a file Revert to factory default settings 2 Click Backup Settings 3 Specify a location to store the cfg file A copy of the current settings is saved Restore Configuration Settings To restore configuration settings that you backed up 1 Select System Backup Settings 2 Click the Browse button to find the cfg file 3 Click the Restore button The file is uploaded to the access point and the access point reboots WARNING Do not interrupt the reboot process System Settings 24 WN804 Access Point Erase the Current Configuration Settings You can use the Erase button to erase the configuration and restore the factory default settings You might want to do this if you move the access point to a different network or if you changed the password and have forgotten what it is The default password is on the product label You can also use the Reset button on the back of the access point to erase the configuration and restore the facto
7. this device when it joined the network This number can change if a device is disconnected and rejoins the network Device Name If the device name is known it is shown here MAC Address The unique MAC address for each device does not change The MAC address is typically shown on the product label 2 Click Refresh to update this screen Basic Configuration 21 System Settings This chapter covers the following topics View Logs of Web Access or Attempted Web Access Manage the Configuration File Change the Password Password Recovery Wireless AP Update Reboot the Access Point 22 WN804 Access Point View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access Up to 256 entries are stored in the log gt To view logs Select System gt Logs Current Time Wednesday Jan 01 2003 00 25 24 Internet connected IP address 192 168 0 233 Initialized firmware version V1 0 0 22 1 0 28 KI The Logs screen shows the following information e Date and time The date and time the log entry was recorded e Source IP The IP address of the initiating device for this log entry Target address The name or IP address of the website or news group visited or to which access was attempted e Action The action that occurred To refresh the log screen click the Refresh button To clear the log entries click the Clear Log
8. to join the wireless network 1 Press the WPS button on the side of the access point 2 Within 2 minutes press the WPS button on your wireless device or follow the WPS instructions that came with the device The WPS process automatically sets up your wireless computer or device with the network password and connects you to the wireless network Getting Started 11 Basic Configuration This chapter covers the following topics Home Screen Specify IP Settings Specify Wireless Settings WPS Wizard for WiFi Connections Set Up a Guest Network View Attached Devices WN804 Access Point Home Screen The Home screen shows information about the access point and its network settings NETGEAR WN804 v Wireless AP Information vy IP Settings sion WNB80 28 C6 8E 39 68 1 MAC Address DHCP IP Address IP Subnet Mask Gateway IP Address Guest Network Domain Name Server System Ls WILL v Wireless Settings 2 4GHz A Guest Network 2 4 GHz NETGEAR Guest E Advanced Setup Name SSID NETGEAR43 Name SSID Region Asia Wireless AP Channel Auto 10 Broadcast Name Mode Upt Allow guest to access Wireless AP On My Local Network Broadcast Name WLFi Protected Setup Configured Figure 5 Home screen The following menu selections are available Home This screen displays when you log in to the access point IP Settings Specify IP settings See Specify IP Settings on page 14 Wireless
9. 0 GHz Coexistence illus 31 View or Change WPS Settings liliis lees 32 WN804 Access Point Set Up a Wireless Access List by MAC Address 33 Wireless Distribution System WDS 0 0000 cee eee eee 34 Set Up the Base Station 0 6 cee eee 35 Ser Up a Repeater 1 b panaigeud 22 Grid ead seta dd didit aiL Eii 36 Chapter 5 Troubleshooting Troubleshoot with the LEDS 0 0 0 00 ee eee eee 39 No LEDs Are Lt on the Access Point 000 000s aaae 39 The WIF LED IS Off uua diues aba won tdaczod share raa cec e ic Te Latin 39 Login Prompt Does Not Display lille eese 39 No WiFi Access to the Internet or LAN 0 00 02 40 Time Out Error for a URL or IP Address 0000 aae 40 Appendix A Supplemental Information Factory Default SettingS 0000 c eee eee 42 Technical Specifications coss ieee e rr de ee dada aaa 43 Appendix B Notification of Compliance Getting Started This chapter covers the following topics Package Contents Hardware Features Attach the Feet Log In to the Access Point Position the Access Point Connect to the WiFi Network with WPS WN804 Access Point Package Contents Open the box and remove the access point cables and installation guide WN804 Access Point S A y Ethernet cable Power adapter Figure 1 Check the package contents Your box contains the following ite
10. 2 Under Security Options select the WPA option you want Security Options O None O wEP O WPA PSK TKIP WPA2 PSK AES O WPA PSK TKIP WPA2 PSK AES WPAANPA2 Enterprise 3 In the Passphrase field that displays when you select a WPA security option enter the network key password that you want to use It is a text string from 8 to 63 characters 4 Write down the new password and keep it in a secure place for future reference 5 Click Apply Your changes are saved gt To set up WEP security 1 Select Wireless Settings Basic Configuration 17 WN804 Access Point 2 Under Security Options select WEP Security Options O None WEP O WPA PSK TKIP O WPA2 PSK AES O WPA PSK TKIP WPA2 PSK 4ES WPANIPA2 Enterprise The screen adjusts Security Encryption WEP Authentication Type Automatic Encryption Strength 64 bit Security Encryption WEP Key Passphrase acc Key 1 Key2 O Key3 O Key4 O 3 Select the authentication type from the drop down list The default is Automatic 4 Select the encryption strength from the drop down list either 64 bit or 128 bit You can manually or automatically program the four data encryption keys These values must be identical on all computers and wireless access points in your network Select one of the following e Automatic Enter a word or group of printable characters in the Passphrase field and click the Generate butto
11. Access POInt ia eee o erm m meth mpm xr on es 9 Position the Access Point llle 10 Connect to the WiFi Network with WPS 0 0 0 0 0000 ceca 11 Chapter 2 Basic Configuration Home SIG qd 406432008 choo RR ea N ees ee na qais 13 Specify IP Settings xa uae ace ote b RARE CR oe Fence a d 14 Specify Wireless Settings llle 14 Wireless Settings Screen Fields 0 0 00 ccc llle 16 Change the Wireless Security Option 0020 cea eee 17 WPS Wizard for WiFi Connections 0 000 ccc eee 18 Set Up a Guest Network 0 0 0 0 0000 eens 19 View Attached Devices 000000 eee 21 Chapter 3 System Settings View Logs of Web Access or Attempted Web Access 23 Manage the Configuration File llle 24 Back Up Settings 29 oer teceoeee we E RR der RR EE Rd vs 24 Restore Configuration Settings llle 24 Erase the Current Configuration Settings 00005 25 Ghangethe PassWord ions ciu dd ghe dead did d a dA Ra eredi 25 Password Becovely iive aca wwe xb qax Roe adda wr wx Y EU ed 26 Wireless AP Updale 22dd eer ees dae edeee elie ERAN EEREES 27 Reboot the Access Point 0 0c ccc eee eee eee 27 Chapter 4 Advanced Configuration Advanced Wireless SettingS 0 0c eee eee eee 30 Control the Wireless Radio 0 0 0 000 c cece eee es 30 Set Up a Wireless Schedule cee 31 Enable or Disable 20 4
12. EEE 802 11n IEEE 802 11g IEEE 802 11b 2 4 GHz Maximum computers per wireless network Limited by the amount of wireless network traffic generated by each node typically 50 70 nodes Operating frequency range 802 11 security 2 4 GHz 2 400 2 4835GHz China WPA Enterprise WPA2 Enterprise Supplemental Information 43 Notification of Compliance NETGEAR wireless routers gateways APs Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices Failure of the end user to comply with the applicable requirements may result in unlawful operation and adverse action against the end user by the applicable National regulatory authority This product s firmware limits operation to only the channels allowed in a particular Region or Country Therefore all options described in this user s guide may not be available in your version of the product Europe EU Declaration of Conformity Products bearing the C marking comply with the following EU directives EMC Directive 2004 108 EC Low Voltage Directive 2006 95 EC If this product has telecommunications functionality it also complies with the requirements of the following EU Directive R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to harmonized European standards that are not
13. NETGEAR WN804 Access Point User Manual June 2013 202 11236 01 350 East Plumeria Drive San Jose CA 95134 USA WN804 Access Point Support Thank you for selecting NETGEAR products After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit htto support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice NETGEAR Inc All rights reserved Contents Chapter 1 Getting Started Package COMENS usc apre ect poate vL RE EE SUPPE eee ee 6 Hardware Feat les i scu sscac eae ka or db eR XEESUR SEE RR RO 6 Front Palel eaa petu du hated id HUP dt dO HE ap Garbo ede dee 7 Rear Panele ssa du of inde dose hid mace aa Ea nr ar cm arl an ate 8 Product babel ssi ente ari ERU RIED ORES a a a PISIS 8 Attach the Feet jacd ca aca sack aen eatana CA cca Ro ADR wa emacs DR we 9 Log In to the
14. PIN compromise auto disable the PIN after 3 failed PIN connections until wireless AP reboots In auto disabled mode wireless AP s WPS LED will keep blinkina slowly Help Center y Show Hide Help Center 2 Select or clear the 20 40 Hz Coexistence check box 3 Click Apply 4 Your settings take effect View or Change WPS Settings gt To specify WPS settings 1 4 Select Advanced Setup gt Wireless Settings The Wireless AP s PIN field displays the PIN that you use on a registrar for example from the Network Explorer on a Vista Windows computer to configure the access point s wireless settings through WPS Optional Select or clear the Disable Wireless AP s PIN check box The PIN function might temporarily be disabled when the access point detects suspicious attempts to access the networkaccess point through WPS You can manually enable the PIN function by clearing the Disable Wireless AP s PIN check box Optional Select or clear the Keep Existing Wireless Settings check box By default the Keep Existing Wireless Settings check box is selected NETGEAR recommends that you leave this check box selected If you clear this check box the next time a new wireless client uses WPS to connect to the access point the access point wireless settings change to an automatically generated random SSID and security key Click Apply Advanced Configuration 32 WN804 Access Point
15. Select System gt Set Password 2 Select the Enable Password Recovery check box Set Password Old Password Set Password Repeat New Password v Enable Password Recovery Security Question 1 Select a question Answer Security Question 2 Select a question Answer required information Last time password was recovered 3 Select two security questions and provide answers to them 4 Click Apply Your settings are saved Torecover your password 1 Prepare a computer with an Ethernet adapter If this computer is already part of your network record its TCP IP configuration settings Configure the computer with a static IP address of 192 168 0 210 and 255 255 255 0 as the subnet mask N Use an Ethernet cable to connect the computer to the access point In the address field of your browser type http 192 168 0 233 o A login window displays 4 Click Cancel If password recovery is enabled you are prompted to answer two security questions 5 Enter the saved answers to the security questions System Settings 26 WN804 Access Point Wireless AP Update The access point firmware routing software is stored in flash memory You might see a message at the top of the genie screens when new firmware is available for your product You can use the Check button on the Wireless AP Update screen to check if new firmware is available and to update your product gt To check for new firmware and update you
16. an be operated Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this happens experiment with different channels to see which is the best When you use multiple access points it is better if adjacent access points use different radio frequency channels to reduce interference The recommended channel spacing between adjacent access points is four channels for example use Channels 1 and 5 or 6 and 10 Mode Up to 145 Mbps is the default setting which allows 802 11n and 802 11g wireless devices to join the network The other settings are Up to 54 Mbps and Up to 300 Mbps Security Options The access point comes with unique preset wireless security These settings are on the product label NETGEAR recommends that you use preset security so that you can refer to the label if you forget the WiFi password However you can change the security option and passphrase Wireless Security Options A security option is the type of security protocol applied to your wireless network The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network Wi Fi Protected Access WPA has several options including pre shared key PSK encryption Basic Configuration 16 WN804 Access Point WPA encryption is built into all hardware that has the Wi Fi certified seal This seal means that the product is authoriz
17. anada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes 1 le dispositif ne doit pas produire de brouillage pr judiciable et 2 ce dispositif doit accepter tout brouillage regu y compris un brouillage susceptible de provoquer un fonctionnement ind sirable IMPORTANT NOTE Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body NOTE IMPORTANTE D claration d exposition aux radiations Cet quipement est conforme aux limites d exposition aux rayonnements IC tablies pour un environnement non contr l Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps Notification of Compliance 45 WN804 Access Point Interference Reduction Table The table below shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference in feet and meters Household Appliance Recommended Minimum Distance in feet and meters Microwave ovens 30 feet 9 meters Baby Monitor Analog 20 feet 6 meters Baby Monitor Digital 40 feet 12 meters Cordless phone Analog 20 feet 6 meters Cordless phone Digital 30 feet 9 meters Bluetooth devices 20
18. de The units cannot be daisy chained You have to know the wireless settings for both units You have to know the MAC address of the remote unit First set up the base statiomn Then set up the repeater gt To set up the base station 1 Set up both units with the same wireless settings The SSID and mode need to be the same and the wireless security option has to be set to None See Basic Wireless Settings on page 25 2 Select Advanced Setup gt Wireless Repeating 3 Select the Enable Wireless Repeating Function check box Advanced Configuration 35 WN804 Access Point 4 Select the Wireless Base Station radio button Wireless Repeating Function 7 Enable Wireless Repeating Function 2 4GHz bigin Wireless MAC of this wireless AP 28 C6 8E 39 6B 1C Wireless Repeater Repeater IP Address Disable Wireless Client Association Base Station MAC Address Wireless Base Station C Disable Wireless Client Association Repeater MAC Address 1 Repeater MAC Address 2 Repeater MAC Address 3 Repeater MAC Address 4 5 Optional Select the Disable Wireless Client Association check box to prevent wireless clients from associating with the base station and allowing LAN client associations only You can leave the check box cleared if you prefer wireless clients to be able to associate with the base stations 6 Inthe Repeater MAC Address 1 through 4 fields enter the MAC addresses for the access points that should functi
19. e Repeater IP Address field This IP address has to be in the same subnet as the base station but different from the LAN IP address of the base station 6 Optional Select the Disable Wireless Client Association check box to prevent wireless clients from associating with the repeater and allowing LAN client associations only You can leave the check box cleared if you prefer wireless clients to be able to associate with the repeater 7 Inthe Base Station MAC Address field enter the MAC addresses for the access point that should function as the base station 8 Click Apply Your settings are saved 9 Verify connectivity across the LANs A computer on any wireless or wired LAN segment of the access point can connect to the Internet or share files and printers with any other computer or server connected to the other access point Advanced Configuration 37 Troubleshooting This chapter covers the following topics e Troubleshoot with the LEDs Login Prompt Does Not Display No WiFi Access to the Internet or LAN e Time Out Error for a URL or IP Address 38 WN804 Access Point Troubleshoot with the LEDs This section provides some tips for correcting simple problems that you might encounter No LEDs Are Lt on the Access Point The access point has no power Check the following The power adapter is connected to the access point and plugged in to a working power outlet or power strip If a wall switch contr
20. ed by the Wi Fi Alliance htto www wi fi org because it complies with the worldwide single standard for high speed wireless local area networking WPA uses a passphrase for authentication and to generate the initial data encryption keys Then it dynamically varies the encryption key WPA PSK uses Temporal Key Integrity Protocol TKIP data encryption implements most of the IEEE 802 11i standard and works with all wireless network interface cards but not all wireless access points WPA2 PSK is stronger than WPA PSK It is advertised to be theoretically indecipherable due to the greater degree of randomness in encryption keys that it generates WPA2 PSK gets higher speed because it is implemented through hardware while WPA PSK is usually implemented through software WPA2 PSK uses a passphrase to authenticate and generate the initial data encryption keys Then it dynamically varies the encryption key WPS PSK WPA2 PSK Mixed Mode can provide broader support for all wireless clients WPA2 PSK clients get higher speed and security and WPA PSK clients get decent speed and security For help with WPA settings on your wireless computer or device see the instructions that came with your product WEP is a legacy security option that can be used only with a wireless mode setting of Up to 54 Mbps Change the Wireless Security Option NETGEAR recommends that you do not disable security To change the WPA settings 1 Select Wireless Settings
21. ed in the EU Declaration of Conformity This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHz For detailed information the end user should contact the national spectrum authority in France FCC Requirements for Operation in the United States FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only Any product changes or modifications will invalidate all applicable regulatory certifications and approvals FCC Guidelines for Human Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter FCC Declaration of Conformity We NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 declare under our sole responsibility that the WN804 Access Point complies with Part 15 Subpart B of FCC CFR47 Rules Operation is subject to the following two conditions This device may not cause harmful interference and This device must accept any interference received including interference that may cause undesired operation 44 WN804 Access Point FCC Radio Frequency Int
22. election Region Asia Wireless Network 2 4GHz bigin M Enable WMM VA Fi multimedia settings 7 Enable SSID Broadcast Name SSID Channel Mode Security Options O None Owep O WPA PSK TKIP WPA2 PSK AES O WPA PSK TKIP WPA2 PSK AES O wPANNPA2 Enterprise Help Center gt NETGEAR43 Auto v Up to 145 Mbps The screen sections settings and procedures are explained in the following sections 2 Make any changes that are needed 3 Click Apply Your settings are saved If you were connected wirelessly to the access point and you changed the SSID or wireless security you are disconnected from the network 4 f you changed the settings make sure that you can connect wirelessly to the network with its new settings If you cannot connect wirelessly check the following Is your computer or wireless device connected to another wireless network in your area Some wireless devices automatically connect to the first open network without wireless security that they discover Is your computer or wireless device trying to connect to your network with its old settings before you made changes If so update the wireless network selection in your computer or wireless device to match the current settings for your network Basic Configuration WN804 Access Point Wireless Settings Screen Fields You can use this screen to view or change the wireless network settings and the security option
23. erference Warnings amp Instructions This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following methods Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept
24. et mask is 255 255 255 0 Troubleshooting 39 WN804 Access Point No WiFi Access to the Internet or LAN There is a configuration problem You might not have restarted the wireless device to let the TCP IP changes take effect Restart the computer Make sure that the SSID and wireless security settings of the wireless device are the same as those of the access point The wireless device might not have the correct TCP IP settings to communicate with the network Restart the wireless device and check that TCP IP is set up correctly for that network In Windows the usual setting for Network Properties is to obtain an IP address automatically The access point default values might not work with your network Check the access point default configuration against the configuration of other devices in your network Time Out Error for a URL or IP Address If you get a time out error when you enter a URL or IP address a number of things could be causing this Try the following troubleshooting steps Check whether other computers work If they do ensure that your computer s IP address subnet mask and default gateway settings are correct If using a DNS server check the primary and secondary DNS server addresses If the computers are configured correctly but still not working ensure that the access point is connected and turned on Connect to it and check its settings If you cannot connect to it check the LAN and power connection
25. feet 6 meters ZigBee 20 feet 6 meters Notification of Compliance 46
26. he wireless radio on and off to specify WPS settings to use AP mode and to set up a wireless access list The Fragmentation Length CTS RTS Threshold and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only Do not change these settings unless you have a specific reason to do so Control the Wireless Radio By default the wireless radio is enabled so that you can connect wirelessly to the access point You can turn the wireless radio on or off in the Advanced Wireless Settings screen or by using the WiFi On Off button on the access point front panel When the wireless radio is off you can still use an Ethernet cable for a LAN connection to the access point Toturn the wireless radio on or off 1 Select Advanced Setup Wireless Settings Wireless Settings Wireless Advanced Settings 2 4GHz b g n Enable wireless AP Radio Enable 20 40Hz Coexistence Fragmentation Length 256 2346 2346 CTS RTS Threshold 1 2347 2347 Preamble Mode Long Preamble v Turn off wireless signal by schedule The wireless signal is scheduled to turn off during the following time period Period Start End Recurrence Pattern ED GD ELI WPS Settings wireless AP s PIN 61752993 Enable wireless AP s PIN To prevent PIN compromise auto disable the PIN after 3 failed PIN connections until wireless AP reboots In auto disabled mode wireless AP s WPS LED will keep blinkina
27. modem WPS Slow blinking The LED lights for 5 seconds if WPS setup fails a Blinking WPS activity is in process amp Off No WPS activity or no WPS failure was detected The WiFi and WPS buttons on the side of the access point toggle the WiFi and WPS functions on and off e WiFi On Off button Pressing and holding this button for 2 seconds turns the wireless radio on and off If the WiFi LED is lit the wireless radios is on If this LED is off the wireless radio is turned off and you cannot connect wirelessly to the access point e WPS button You can use this button to use WPS to add a wireless device or computer to your wireless network The WiFi LED blinks blue when the access point is trying to add Getting Started 7 WN804 Access Point the wireless device or computer The LED stays solid blue when wireless security is enabled in the access point Rear Panel The rear panel has the connections and buttons shown in the following figure Reset Ethernet button port Figure 3 Access point rear panel Pressing the Reset button restores the factory settings See Factory Default Settings on page 42 Product Label The label on the bottom of the access point shows the login information MAC address and serial number NL eee 4 WN804 SSID WiFi Network Name SSID Preset WiFi password Serial number H SERIAL NUMBER MAC address B Default access i
28. ms e WN804 Access Point AC power adapter plug varies by region e Category 5 Cat 5 Ethernet cable e Installation guide with cabling and access point setup instructions If any parts are incorrect missing or damaged contact your NETGEAR dealer Keep the carton and original packing materials in case you return the product for repair Hardware Features Before you cable your access point take a moment to become familiar with the front side and back panels and the label Pay particular attention to the LEDs on the front panel Getting Started 6 WN804 Access Point Front Panel The access point front panel has the status LEDs shown in the following figure Em 3 L4 L IEED L cm NETGEAR D m J a m Figure 2 Access point front panel Table 1 Front panel LED descriptions LED Description Power Solid amber The access point is starting up Blinking amber The firmware is upgrading or the Reset button was pressed Solid green The access point is ready Blinking green The firmware is corrupted Visit www netgear com support e Off Power is not supplied to the access point WiFi Solid green The wireless radio is operating o Off The wireless radio is off Internet Solid green The Internet connection is ready G Solid amber The Ethernet cable connection to the modem has been detected Off No Ethernet cable is connected to the
29. n The four key fields are automatically populated with key values e Manual Enter the number of hexadecimal digits appropriate to the encryption strength 10 digits for 64 bit and 26 digits for 128 bit any combination of 0 9 a or A F 5 Select the radio button for the key to be used as the default key Data transmissions are always encrypted using the default key 6 Click Apply WPS Wizard for WiFi Connections Wi Fi Protected Setup WPS lets you connect to a secure WiFi network without typing its password Instead press a button or enter a PIN NETGEAR calls WPS Push N Connect The WPS Wizard helps you add a wireless computer or device to your WiFi network On the computer or wireless device either press its WPS button or locate its WPS PIN Basic Configuration 18 WN804 Access Point 1 Select WPS Wizard 2 Click Next The following screen lets you select the method for adding the WPS client a wireless device or computer Add WPS Client Select a setup method 9 Push Button recommended You can either press the physical push bution on the wireless AP or click the button soft push button in this screen O PIN Number You can use either the push button or PIN method 3 Select either Push Button or PIN Number e To use the push button method either click the WPS button on this screen or press the WPS button on the side of the access point Within 2 minutes go to the wireless client and pres
30. nformation Getting Started 8 WN804 Access Point Attach the Feet Attach the feet to the access point as shown so that you can place it in a vertical position 4 JA AL DAT IY A N ger gt J J P JA Wh Ha x Q g s s amp c NN ri 7 YE X 2 CN 2 WE A 2 md X E Mo m Figure 4 Attach the feet to the access point Log In to the Access Point To log in you need to use a computer with a fixed IP address gt To log in to the access point 1 Prepare a computer with an Ethernet adapter If this computer is already part of your network record its TCP IP configuration settings Configure the computer with a static IP address of 192 168 0 210 and 255 255 255 0 as the subnet mask Getting Started 9 WN804 Access Point 2 Use an Ethernet cable to connect the computer to the access point x M M MUG C pi Xx Launch a browser and enter http 192 168 0 233 in the address field When prompted to log in enter admin for the user name and password for the password both in lowercase letters The web management interface of the access point displays Note When you have finished changing the access point settings you can reconfigure this computer back to its original TCP IP settings Position the Access Point The access point lets you access your network from anywhere within the operating
31. o the MAC Address field of this screen To do this use each wireless computer to join the wireless network The computer should then appear in the Attached Devices screen Click Add The screen changes back to the list screen Add each computer or device you want to allow to connect wirelessly Select the Turn Access Control On check box Click Apply Advanced Configuration 33 WN804 Access Point gt To edit a wireless device or delete it from the access list 1 Select Advanced Setup gt Wireless Settings The Advanced Wireless Settings screen displays 2 Inthe table select the radio button next to the wireless device that you want to edit or delete 3 Do one of the following e Click the Edit button The Edit Wireless Card screen displays a Edit the address information b Click the Accept button e Click the Delete button The address is removed from the table Wireless Distribution System WDS You can set the access point up to be used as a wireless base station or a wireless repeater in a wireless distribution system WDS A WDS lets you expand a wireless network through multiple access points A wireless base station connects to the Internet can have wired and wireless clients and sends its wireless signal to an access point that functions as a wireless repeater A wireless repeater can also have wired and wireless clients but connects to the Internet through the wireless base station The following figu
32. ols the power outlet make sure that the switch is turned on You are using the correct NETGEAR power adapter supplied with your access point The WiFi LED Is Off The wireless connection does not work If the WiFi LED stays off disconnect the power adapter from its power source and plug it in again Log in to the access point and verify that the wireless radio is turned on Contact NETGEAR if the WiFi LED remains off Login Prompt Does Not Display Quit the browser clear the cache delete the cookies and launch the browser again Check these items The access point is correctly installed LAN connections are OK and it is powered on If DHCP is not enabled make sure that you use the correct LAN IP address to access the wireless access point and that you are on the same network segment If DHCP is enabled configure your DHCP server with a reserved IP address based on the wireless access point s MAC address You can then use it to create a fixed IP address for the wireless access point If you have not yet deployed the wireless access point and it is connected to your computer with an Ethernet cable make sure that the connection is secure and that you have configured your computer with a static IP address in the same subnet as the LAN IP of the wireless access point The default static IP address to use for your computer is 192 168 0 210 the default wireless access point LAN IP address is 192 168 0 233 and the default subn
33. on as repeaters If your access point is the base station it can function as the parent for up to four other access points 7 Click the Apply button Your changes are saved Set Up a Repeater Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station Note If you are using the access point as the base station with a non NETGEAR access point as the repeater you might need to change more configuration settings In particular you should disable the DHCP server function on the access point that is the repeater gt To configure the access point as a repeater 1 For the access point that will be the repeater verify that the wireless settings match the base unit exactly The wireless security option has to be set to WEP or None Advanced Configuration 36 WN804 Access Point 2 Select Advanced Setup Wireless Repeating Function 3 Select the Enable Wireless Repeating Function check box 4 Select the Wireless Repeater radio button Wireless Repeating Function M Enable Wireless Repeating Function 2 4GHz bigin Wireless MAC of this wireless AP 28 C6 8E 39 6B 1C Wireless Repeater Repeater IP Address Cl Disable Wireless Client Association Base Station MAC Address Wireless Base Station Disable Wireless Client Association Repeater MAC Address 1 Repeater MAC Address 2 Repeater MAC Address 3 Repeater MAC Address 4 5 Fill in th
34. r access point 1 Select Wireless AP Update Wireless AP Update Check for new version from the Internet Locate and select the upgrade file on your hard disk 2 Click Check The access point finds new firmware information if any is available 3 Click Yes The access point locates the firmware the file ends in img and begins the update WARNING To avoid the risk of corrupting the firmware do not interrupt the upgrade For example do not close the browser click a link or load a new page Do not turn off the access point When the upload is complete your access point restarts The upgrade process typically takes about 1 minute Read the new firmware release notes to find out if you need to reconfigure the access point after upgrading Reboot the Access Point You can reboot the access point from the Home screen gt To reboot the access point 1 Login to the access point The Home screen displays System Settings 27 WNS804 Access Point 2 In the Wireless AP pane click the Reboot button v Wireless AP Information Hardware Version WNB8O04 Firmware Version V1 0 0 22 1 0 28 GUI Language Version v1 0 0 22 2 1 28 1 The access point reboots System Settings 28 Advanced Configuration This chapter covers the following topics e Advanced Wireless Settings e Wireless Distribution System WDS 29 WN804 Access Point Advanced Wireless Settings You can use this screen to turn t
35. range of your wireless network However the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your access point For example the thickness and number of walls the wireless signal passes through can limit the range For best results place your access point Near the center of the area where your computers and other devices operate and preferably within line of sight to your wireless devices So it is accessible to an AC power outlet and near Ethernet cables for wired computers In an elevated location such as a high shelf keeping the number of walls and ceilings between the access point and your other devices to a minimum Getting Started 10 WN804 Access Point e Away from electrical devices that are potential sources of interference Equipment that might cause interference includes ceiling fans home security systems microwaves computers the base of a cordless phone or a 2 4 GHz cordless phone Away from any large metal surfaces such as a solid metal door or aluminum studs Large expanses of other materials such as glass insulated walls fish tanks mirrors brick and concrete can also affect your wireless signal Connect to the WiFi Network with WPS The WN804 Access Point supports WPS Wi Fi Protected Setup You can use the WPS button to add WPS capable wireless clients to the access point wireless network Touse the WPS button on the access point
36. re shows a wireless repeating scenario Base station Repeater access point access point Figure 6 Wireless repeating scenario Advanced Configuration 34 WN804 Access Point Note To use the wireless repeating function you need to select None as the security option in the Wireless Settings screen and you cannot select Auto Channel Wireless base station The access point acts as the parent access point that bridges traffic to and from the child repeater access point The base station also handles wireless and wired local computers To configure this mode you have to know the MAC addresses of the child repeater access point Often the MAC address is on the product label Wireless repeater The access point sends all traffic from its local wireless or wired computers to a remote access point To configure this mode you have to know the MAC address of the remote parent access point For you to set up a wireless network with WDS both access points have to meet the following conditions e Both access points have to use the same SSID wireless channel and encryption mode e Both access points have to be on the same LAN IP subnet That is all of the access point LAN IP addresses are in the same network All LAN devices wired and wireless computers are configured to operate in the same LAN network address range as the access points Set Up the Base Station The wireless repeating function works only in hub and spoke mo
37. ry settings See Factory Default Settings on page 42 gt To erase the configuration settings 1 Select System gt Backup Settings 2 Click the Erase button The factory default settings are restored The user name is admin the password is password and the LAN IP address is 192 168 1 1 DHCP is enabled Change the Password This feature let you change the default password that is used to log in to the access point with the user name admin This is not the same as changing the password for wireless access The label on the bottom of your access point shows your unique wireless network name SSID and password for wireless access see Label on page 11 gt To set the password for the user name admin 1 Select System Set Password Set Password Old Password Set Password Repeat New Password C Enable Password Recovery 2 Type the old password and type the new password twice 3 If you want to be able to recover the password select the Enable Password Recovery check box 4 Click Apply Your changes take effect System Settings 25 WN804 Access Point Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the access point user name admin Then you can recover the password if it is forgotten This recovery process is supported in Internet Explorer Firefox and Chrome browsers but not in the Safari browser gt To set up password recovery 1
38. s If the access point is configured correctly check your Internet connection DSL cable modem and so on to make sure that it is working Try again When entering configuration settings be sure to click Apply before moving to another screen or your changes are lost Click Refresh or Reload in the web browser The changes might have occurred but the web browser might be caching the old configuration Troubleshooting 40 Supplemental Information This appendix covers the following topics e Factory Default Settings e Technical Specifications 41 WN804 Access Point Factory Default Settings You can return the access point to its factory settings Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the access point for at least 7 seconds The access point resets and returns to the factory configuration settings shown in the following table Feature etautt behavior Access point login Ethernet connection Local network LAN Wireless User login URL http 192 168 0 233 User name case sensitive admin Login password case sensitive Ethernet MAC address See the product label Access point mode Port speed LAN IP On 10 100 Mpbs 192 168 0 233 Subnet mask Gateway address DHOP client 255 255 255 0 192 168 0 1 Disabled Time zone Time zone automatically adjusts for daylight savings time Wireles
39. s communication Pacific time Disabled Enabled SSID name See the product label Security Broadcast SSID WPA2 PSK AES Enabled Transmission speed Auto Country region RF channel Asia Auto Operating mode Up to 270 Mbps at 2 4GHz 1 Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Supplemental Information 42 WN804 Access Point Technical Specifications Feature Data and routing protocols Power adapter Description TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS UPnP and SMB Input 230V 50 Hz input Output 12V DC 2 5A Dimensions Weight Without external antennas 180 88x116 4x30mm 7 05x4 54x1 17 inches External antenna length 176mm 6 86 inches 268g 0 69 Ib Operating temperature Operating humidity Electromagnetic emissions 0 to 40 C 32 to 104 F 9096 maximum relative humidity noncondensing China SRRC Ethernet Wireless Radio data rates 10BASE T or 100BASE Tx RJ 45 Maximum wireless signal rate complies with the IEEE 802 11 standard See the footnote for the previous table Auto Rate Sensing Data encoding standards IEEE 802 11n version 2 0 I
40. s its WPS button to join the network without entering a password e To use the PIN method select the PIN Number radio button enter the client security PIN and click Next Add WPS Chent Select a setup method O Push Button recommended 9 PIN Number This is the security PIN of the WPS dient While connecting WPS enabled adapters provide a randomly generated security PIN Enter Client s PIN Within 2 minutes go to the client device and use its WPS software to join the network without entering a password The access point attempts to add the WPS capable device The WPS LED f on the front of the access point blinks green When the access point establishes a WPS connection the LED is solid green and the access point WPS screen displays a confirmation message Set Up a Guest Network A guest network allows you to let visitors use the Internet without using your wireless security key Basic Configuration 19 WN804 Access Point gt To set up a guest network 1 Select Guest Network Wireless Network 2 4GHz bigin Profile Cl Enable Guest Network 7 Enable SSID Broadcast Allow guest to access My Local Network Guest Wireless Network Name SSID NETGEAR Guest Security Options Profile 9 None O WPA PSK TKIP O WPA2 PSK AES O WPA PSK TKIP WPA2 PSK AES Select any of the following wireless settings Enable Guest Network When this check box is selected the guest network is enabled
41. s to set up a period during which you want to turn off the wireless signal 4 Click the Apply button The Advanced Wireless Settings screen displays 5 Select the Turn off wireless signal by schedule check box to activate the schedule 6 Click the Apply button Enable or Disable 20 40 GHz Coexistence You can adjust this setting to fit the environment in which your wireless network operates By default the Enable 20 40 Hz Coexistence check box in the Advanced Wireless Settings screen is selected to avoid interference with other wireless networks in the area If another wireless network is detected in the area the coexistence feature might reduce the maximum speed of your 2 4 GHz wireless network by half Advanced Configuration 31 WN804 Access Point Disabling the coexistence feature allows your 2 4 GHz wireless mode to support the maximum speed To change the coexistence setting 1 Select Advanced Setup gt Wireless Settings Wireless Settings Wireless Advanced Settings 2 4GHz b g n Enable wireless AP Radio Enable 20 40Hz Coexistence Fragmentation Length 256 2346 2346 CTS RTS Threshold 1 2347 2347 Preamble Mode Long Preamble Tum off wireless signal by schedule The wireless signal is scheduled to turn off during the following time period Period Start End Recurrence Pattern ED GD ELS WPS Settings wireless AP s PIN 61752993 Enable wireless AP s PIN To prevent
42. slowlv Help Center Show Hide Help Center By default the Enable Wireless AP Radio check box is selected 2 Select or clear the Enable Wireless AP Radio check box If you clear this check box this turns off the WiFi feature of the wireless access point 3 Optional Select the Turn off wireless signal by schedule check box and fill in the fields to specify the times when you do not need a wireless connection For example you could turn off the wireless signal for the weekend if you leave town 4 Click Apply Your changes take effect Advanced Configuration 30 WN804 Access Point Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your access point at times when you do not need a wireless connection For example you could turn it off for the weekend if you leave town Note Before you can set up a wireless schedule the access point must connect to the Internet so that it can automatically set the correct system time To configure and enable the wireless schedule 1 Select Advanced Setup gt Wireless Settings The Advanced Wireless Settings screen displays 2 Click the Add a new period button Turn off wireless signal by schedule When to turn off wireless signal Start 12 00midnight End 12 00noon Recurrence Pattern Daily Select Days Sunday Monday Tuesday Wednesday Thursday Friday Saturday 3 Use the radio buttons and check boxe
43. ss Dynamically Primary DNS Secondary DNS 2 If you want to use a dynamic IP address select the Get IP Address Dynamically check box The IP Address field and the IP Subnet mask field are populated 3 Fora static IP address fill in the IP Address and IP Subnet Mask fields 4 Optional Select the Get DNS Server Address Dynamically check box 5 Click Apply Specify Wireless Settings The Wireless Settings screen lets you view or configure the wireless network setup The access point comes with preset security This means that the Wi Fi network name SSID network key password and security option encryption protocol are preset in the factory You can find the preset SSID and password on the bottom of the unit Note The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security Basic Configuration 14 WN804 Access Point NETGEAR recommends that you do not change your preset security settings If you change your preset security settings make a note of the new settings and store it in a safe place where you can easily find it If you use a wireless computer to change the wireless network name SSID or other wireless security settings you are disconnected when you click Apply To avoid this problem use a computer with a wired connection to access the access point gt To view or change basic wireless settings 1 Select Wireless Wireless Setup Region S
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