NEC Express5800/R110f-1E User Guide
Contents
1. Cancel This dialog closes with no set information added A Setting According to Other Report Receiving Method Select the setting method from a list in the Other property sheet of Base Setting dialog and make the setting in the dialog displayed by pressing the Configure How to Make Setting Shutdown Delay Setting dialog Shutdown Delay Setting dialog Shutdown Delay Setting E Shutdown Delay 20 seconds Vanish Cancel button Report to Manager shutting down or rebooting T Report to Manager canceling shutting or rebooting Cancel Help Shutdown Delay Enter the time that elapses before shut down The setting is available in a range of O to 60 Set contents become available immediately after the setting is made Vanish Cancel button To vanish Cancel button that shut down dialog mark this check box Report to Manager shutting down or rebooting To report to Manager when shut down or rebooting was active mark this check box Report to Manager canceling shutting or rebooting To report to Manager when shut down or rebooting was canceled mark this check box OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added 55 Tips If this function status is Red the server never shut down reboot even if a critical event or the shutting down request from the remote Manager has occurr2. 3 1 2 Destinations Setting Destination Setting xp CH Internet Mail Internet Mail NES Internet Mail To test test com El Pop up Message Pop up Message Popup display EH Print Print Report to Client Report to Client General clients report ic Run Command Run Command Lu Mia ve mit Hi Manager SNMP TCPAP In Band TCPAP Add Group SEIRE E IEEE cose tee Destination setting consists of the following four items Setting destination IDs Setting destination ID groups Selecting a reporting measure and a designation for each destination ID Setting a report schedule for each destination ID Tips At installation set the minimum number of destinations destinations ID and ID groups required in AlertManager But these ID settings do not become effective until you create them in Address Setting in the ID Setting window 21 Use Destination Setting window as the base point for the setting Setting destination IDs A destination ID is just like a name in an address book A name can be assigned freely for each report destination In the destination ID list IDs can be added edited or deleted Setting destination ID groups A destination ID group can be created by grouping a number of destination IDs In the destination ID group ID groups can be added edited or deleted Bitmap Reporting measures tt destination ID group Selection of reporting measures and setting des
3. To Add or modify a file name Header A header comment displaying with the failure information is written Computer Name To display a computer name mark this check box Product Name To display a product name mark this check box Date To display a date mark this check box 91 92 Time To display a time mark this check box Event Source To display a source name mark this check box Event ID To display an event ID mark this check box Event Type To display an event type mark this check box Event Message To display details mark this check box Recovery Action To display how to handle mark this check box Alert Type To display an alert type mark this check box OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test Test report 4 3 8 Command Execution No base setting is required For the destination setting make the following setting Run Command Setting dialog Run Command Setting Command Line Browse m M Display window Retrieve the termination status Cancel Test Help Command Line A file name to write information is displayed The information can be directly entered into the edit box The following specification is available for the command argument oa Alert type Yol Event ID on
4. ddl Adds HEMOTE Server Name server name is selected Alert Type List Alert Type of the selected server name is listed An important degree Information Minor Major Other is indicated behind Alert type 36 Monitor Alert Type Alert Type to be reported is listed To Make a Setting 1 Select Server Name 2 Select Alert Type to be reported from the list 3 Clicking on Add moves selected Alert Type to Monitor Alert list 4 To delete the event to be reported select Alert Type from Monitor Alert list and click on Remove to delete it 5 Click OK Tips If the window is opened by Server name Server Name is indicated with light color and no selection can be made 4 2 5 Monitor Event Setting Use following dialog box to enter the action to be taken for each monitored event Monitor Event Setting window Monitor Event Setting Monitor Event OK Source Browser EventID 39009 Event Message Cancel Suppress 2 could hot transfer a packet from the adapter The packet w E dd Help Event Setting Trap Mame Slight Network Error Operation After Report Mone Recovery Action hardware problem haz occurred Check the event log in Event Y 37 Source Source name is displayed Event ID Event ID is displayed Event Message Message is displayed Trap Name Enter a trap name Operation After Notification Se
5. LSI and LSI logo design are registered trademarks or trademarks of Avago Technologies All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners Warnings and Additions to This Document 1 Unauthorized reproduction of the contents of this document in part or in its entirety is prohibited This document is subject to change at any time without notice Do not make copies or alter the document content without permission from NEC Corporation Pp N If you have any concerns or discover errors or omissions in this document contact your sales representative 5 Regardless of article 4 NEC Corporation assumes no responsibility for effects resulting from your operations 6 The sample values used in this document are not the actual values Keep this document for future reference Latest editions This document was created based on the information available at the time of its creation The screen images messages and procedures are subject to change without notice Substitute as appropriate when content has been modified This chapter explains NEC ESMPRO AlertManager 1 Introduction Describes about General of NEC ESMPRO AlertManager 2 System Requirements Describes about the need environment of NEC ESMPRO AlertManager Y Introduction NEC ESMPRO monitors the configuration failures and performance of systems a
6. requires a structure of SNMP service of Windows and manager report TCP IP Out of Band requires Remote Access Service structure of Windows In these cases also the system indicates on the screen that other settings are required Bitmap Reporting measures Manager SNMP 1 Manager TCP IP In Band 1 Manager TCP IP Out of Band 1 Internet Mail 2 Pop up Message 2 Print 2 Write File 2 Run Command 2 Report to Client 1 abs g o o B Critical error log 1 This measures is not indicated in setting dialog 1 Set in Agent only 2 Set in both Agent and Manager Tips To report Alert make settings by clicking the function status bitmap and change to green Setting report reception measures The setting of a report reception indicates the preparations required for the manager to receive a report Here it refers to a structure of each reporting measure such as setting a mode used for receiving manager reports Bitmap report reception measures A Receive from Agent 1 1 Set in Manager only Tips To receive the alert make settings by clicking the function status bitmap and change to green Other settings Other settings refer to the preparations required for setting AlertManager other than reporting measures and report reception These settings include the shutdown time setting in Agent Bitmap report reception measures T Shutdown Delay 1 1 Set in Agent only
7. 0x0004000 FG 068004001 Monitor Event Setting eq oxcoo4ooo Enk Destination 1 89 Oxcoo4o00 Test 1 8 OxcO040007 1 8 0 0040008 H Oxcl040009 1 8 OxcO04000a 1 3 OxcO04000b The test enables users to verify whether each event displayed on the tree is notified to the Device 10 Error A retry was successful on 1 None This event indicates the suc Display Manager associated destination by generating an event Execute the test by clicking the event to be set and dragging it while pressing the right of the mouse Displaying information on monitor events and alerts Information on the items selected from the tree is displayed in list control on the right side on AlertManager tree screen 4 Operation A IT Operation of AlertManager This section gives an explanation of practical operation for AlertManager 1 Basic Operation of Setting Tool 2 Setting according to report method 3 Setting according to report receiving method 4 Other settings 4 2 Basic Operation of AlertManager Setting Tool 4 2 1 Base Setting Base Setting window This window is used to make the basic setting of Report methods report receiving methods and others in AlertManager Select Base Setting in setting menu or of the toolbar to make the setting Base Setting of report method Report Base Setting Report Receive Other Internet Mail Manager SNMP Manager TCP IP In B an
8. Band Man TCPIIP Qut of Band Group Name Group names are displayed 1D An ID list is displayed IDs included in Group Member are not displayed Group Member An ID set as a member of a group is displayed Add IDs selected from ID list are moved to Group Member list Remove An ID selected from Group Member list is moved to ID list 33 How to Make Setting For addition 1 Enter a group name 2 Select ID to include in the group member from ID list 3 Click on Add to move the selected ID to Group Member 4 To delete ID from the group member select it from Group Member list and click on Remove 5 Click on OK Tips For modification Group Name is indicated with light color and no modification can be made Schedule window Schedule Retry OK x Retr Interval E minutes sE Cancel Whole Retry Time F2 hours Help Reporting Time Table MA 10 12 14 16 18 20 22 Event which occurres in unreportable time periods Report it in reportable time periods C Dispose it Retry Interval Set the retry interval in the range of 1 to 30 minutes Whole Retry Time Set the maximum retry time in the range of 0 to 240 hours Reporting Time Table Set the reportable time periods 34 4 2 3 Addition of Monitoring Object Event Use the dialog box below to select which Event ID to monitor Select Monitor Event window Sele
9. Report To A report object ID list is displayed Add An ID selected from Destination ID list is moved to Report To Remove IDs selected from Report To list are moved to Destination ID list 1D list Information for IDs selected from Destination ID and Report To lists is displayed Group list Information for IDs selected from Destination ID and Report To lists is displayed To Make a Setting 1 Select ID to be reported from Destination ID list 2 Clicking on Add moves ID to Report To list 3 To delete IDs from report objects select ID from Report To list and click on Remove to move ID to Destination ID list 4 Click OK 40 Setting According to Report Method To set the base setting Use the Report property sheet of the Base Setting dialog to select the method from the list and make the setting in the dialog displayed by pressing the Configure To report Alert make settings by clicking the function status bitmap and change to green To set destination setting Select the method from the method list at the time of ID setting in the Destination Setting dialog and make the setting in the dialog displayed by pressing the Address 4 3 1 Manager Report SNMP No item is provided to set in AlertManager for the base setting and destination setting Make the setting of SNMP service in Control panel Network of Windows Set also a destination of the remote manager using S
10. not appear Manager TCP IP Out of Band method cannot be used Remote Access Service of Internet Mail method cannot be used Display of Report Settings When installed on the same machine NEC ESMPRO Manager and NEC ESMPRO ServerAgentService Report Settings will be displayed only to the Start menu on NEC ESMPRO Manager 61 2 Port number list NEC ESMPRO AlertManager uses the following port numbers To use NEC ESMPRO AlertManager with Windows Firewall enabled open the required ports AlertManager lt gt Mail Server Norianager Internet Mail Auto assignment 25 tcp SMTP 110 tcp POP 3 In case of two way protocol upper arrow shows that connection starts And lower arrow shows that Only when POP before SMTP is used connection turns The port number used by TCP IP report to Manager or Express Report Service can be changed in set screen of report In case of port number unknown unused port is used to start connection 62 NEC Express Server NEC ESMPRO AlertManager User s Guide Windows NEC Corporation 7 1 Shiba 5 Chome Minato Ku Tokyo 108 8001 Japan NEC Corporation 2014 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation
11. same version 2 The file which is saved on the same product environment 57 Restore AlertManager Setting dialog Restore AlertManager Setting E Setting Information Computer Name CNES B52E5M1345 Description Cancel Help Date 54184398 2 58 07 PM IF You restore the setting information all your setting information will be deleted Do you want to continue the operation Computer Name Computer name is displayed Description The description which is inputted in the Save AlertManager Setting dialog is displayed File Name A file name you selected is displayed Date The saving date of the file is displayed OK To restore AlertManager setting How to restore the setting information 1 Select Options menu Restore AlertManager Setting 2 Select the drive folder and correct file name 3 Click OK Tips If you restore AlertManager setting information all your setting information will be deleted 98 4 6 3 Setting of Save Monitor Event You can save the monitor event information of AlertManager including monitoring event monitoring alert monitoring indication trap name event message destination etc to CSV file The monitor event which can be selected is different according to the installed product NEC ESMPRO Agent or NEC ESMPRO ServerAgentService NEC ESMPRO Manager etc Save Monitor Event dialog Save Monitor Event 3 Select th
12. 4 Set for each event that is displayed on the tree The setting results are listed on the right side of the tree When you right click a source or event in Tree View left pane you have the following context menus Select Monitor Event 1 Monitor Event Setting Link Destination Test 1 1 Not displayed in Agent Events Tree View A tree is displayed on the left side of AlertManager screen tree can be switched by pressing the tree select Monitoring event trees are organized in the following hierarchical structure Event Log Type Event Source Event ID Report destination ID or ID group 23 Event Log Type Event log type System Security Application Event Source Event source name of the event to be monitored Event ID Event ID of the event to be monitored Event number is indicated in hexadecimal like 0x40002331 The bit map of the event type error warning successful or information is displayed on the left side of the event ID Report IDs of report destinations are listed destination ID The bit map that indicates the reporting measure is displayed on the left side of the report destination ID Bitmap Event type Cy successful i information 1 warning error Setting monitor alerts Manager function g Alert Manager File Setting View Options Help alt 2 El AlertLog ID Method Pop up Address Popup 8 Run Command EA Bush aior Set f
13. E mail address To in the form user domain Be sure to divide it with comma when you specify plural addresses e g abc Zzz Com xyz Zzz Com Subject Enter a title of the mail Message Head To send a message enter information Message contents of actual mail consist of this message header and alert information Enable Mark this check box when you send mail through Remote Access Service RAS Tips Before setting the destination configure Remote Access Service Additionally set an entry for Remote Access Service If the entry for Remote Access Service is not set this check box cannot be marked 46 Entry to Use Select Remote Access Service entry from the list User Enter RAS user name Password Enter RAS user password Base Setting To open the Internet Mail Base Setting dialog OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test Test report The test result can be checked by a message 4 3 5 Pop up Message No base setting is required For the destination setting make the following setting Pop up Message Setting dialog box is used to set and modify the display of a pop up message of failure information Pop up Message Setting dialog Message Box Setting Title Alert Message aE Select the Message Contents Cancel e Pr
14. Manager can pass the specified command alert information as command line arguments Client report function The report method can issue multicasting messages to the client computer in the same domain Report contents include a detailed message support method and alert type The report contents can be selected at the time of setting This function is only available for Agent Critical error logging function A critical error is written into a critical log A critical log is the log file in which a critical failure of the system is logged A message to attract the attention of the user is displayed when the setting is made in order to write the failure into the critical log This function only supports NVRAM placed server Shutdown reboot The system can be shut down and rebooted when the alert occurs A time elapses before the system shutdown can be specified This function is available for Agent only Tips Client report method is not supported 2 5 Receive function of Alert Receive Alert from Agent TCP IP function This function receives the alert using TCP IP function This function is only available for Manager Operation Preparation 3 1 Setup To set up AlertManager you must match the event or alert that is to be reported with the report destination and when reported 1 Start AlertManager setting tool In Manager bring up Alert Viewer and select Report Settings in Tools menu I
15. NEC User s Guide Windows Express5800 Series NEC ESMPRO AlertManager Chapter 1 General Description Chapter 2 Installation Chapter 3 Setting Chapter 4 Appendix AM_E UG W 001 01 006 NEC Corporation 2014 Contents e E ER TU 2 Notations Usein TAIS DOCUMEN sa ER coat cated dus AA a 4 NOTATIONS USCC Me text tdo oia Ea 4 Abbreviations 0r OO Sida 5 nn nn A trans steam diet dede ind 6 Warnings and Additions to This Domen sssaaa id dido 7 L testedillo NS iesin a ceed a a a a a ii ia 7 Chapter t General DESCHDIO N ryss aar Ai 8 o EN ER RTS RE 9 D y stem Requirements cistitis 10 Al E A A da ee Nes toon es ne et 11 RS A OO ee ee Li ee 12 Chanter 3 SC LUD A1 PR iras 13 LT CE O1 0 LA Alen PUC Ni A it 14 o Oper OA OA E E een bre nee ne senc age an ane eee ste dant be ne ets eme ted ee et aes 15 BP PICMIMANAG GV SCUNNG dit ideada 15 DADA EM ONO e td aiii 15 2 3 Scheduling tunction ol Alen REO Micra liinda aiii 16 2A Repor TUNGCTION OF Ain iii 16 2 3 R CeIVS function of AGI artis Sn asa nn ere se Net 17 2 OPeratlon Prepara 18 A A 18 Sn A aetna nde dan Un ee tend ann ont 19 3 1 2 DESTINAONS SINO aaa too eine 21 JL SEUNG MONO Ale Sais 22 A A A ae ceca a die 27 4 1 OPS A ONO NA IS MI Van aC Clase a a e atole nee ess nee nine der 27 4 2 Basic Operation of AlertManager Setting Tool 27 121 Base Sei a io 27 ADD DSSUMANOM SEL si oia 30 4 2 3 Addition of Monitoring Object Event sise 35 4 2 4 Addition o
16. NMP service 4 3 2 Manager Report TCP IP In Band No base setting is required Make the following setting for destination setting Manager TCP IP In Band dialog Manager TCP IP In Band Setting IP Address or Host Mare OK Cancel Fort Number Report Test 31 134 Default Help PEER IP address or host name An IP address or host name of the remote Manager is set Make sure to specify IP address of the remote Manager 41 Tips O if the remote Manager to be set has already been specified as the trap destination of SNMP service release the trap destination setting of SNMP service O Exercise care to avoid duplicate setting of the same IP address or host name for trap destination of SNMP service after this setting If duplicate setting is made more than one alert will be reported Port number The port number used for the communication between sockets can be set For this number the same value must be set to Agent and remote Manager the default value is 31134 for both Agent and remote Manager Do not change the value as long as the default value works Important OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test Test report Test result can be checked by a message 42 4 3 3 Manager Report TCP IP Out of Band No base setting is required Before setting the destination make c
17. Trap name Yor Server name S Event source name Yot Alert occurrence time Example ap exe s i An event source name is passed to ap exe as the primary argument and an event ID as the secondary argument Browse To select a command from a browser OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test For test report 93 94 4 4 Setting According to Report Receiving Method Receive property sheet of the Base Setting dialog is used to select a method from a list and the setting is made in the dialog displayed by pressing the Configure To report Alert make settings by clicking the function status bitmap and change to green How to Make Setting Make the setting as follows Receive from Agent TCP IP Setting dialog is used to set and modify a socket receive Receive from Agent TCP IP Setting dialog Receive from Agent TCP IP Setting x Port Number Detault OF Cancel Port Number Enter a port number used for socket receiving This is not optional Default To put the port number back to a default For this number the same value must be set to Agent and Manager a default value is 31134 for both of Agent and remote Manager Do not change the value as long as the default value works OK Set information is added and this dialog closes
18. cross a network This user s guide is intended for the system administrator and describes NEC ESMPRO capabilities installation features and use For details of NEC ESMPRO Manager and NEC ESMPRO Agent or NEC ESMPRO ServerAgentService see NEC ESMPRO Manager Installation guide or NEC ESMPRO Agent or ServerAgentService Installation guide 2 System Requirements NEC ESMPRO AlertManager requires the following hardware Hardware Same requirement as NEC ESMPRO Manager NEC ESMPRO Agent or NEC ESMPRO ServerAgentService SMTP Server required for the Internet Mail report This chapter explains installation of NEC ESMPRO AlertManager 1 Installation Describes about installation procedure of NEC ESMPRO AlertManager 11 J Installation AlertManager is installed automatically when NEC ESMPRO Agent or NEC ESMPRO ServerAgentService or NEC ESMPRO Manager are installed No settings are required to install AlertManager This chapter explains setting of NEC ESMPRO AlertManager 1 Report Alert Function Describes about function of AlertManager 2 Operation Overview Describes about major functions of AlertManager 3 Operation Preparation Describes about Operation Preparation of AlertManager 4 Operation Describes about Operation of AlertManager 13 I Report Alert Function The function of AlertManager is to direct and manage reports on the alerts occurring on the server The impor
19. ct Monitor Event Source Browser E OR Event ID List Monitor Event Cancel 000007 fc 040001 fod Help dd Ox0000159 040002331 000001 5a E 0x40002333 0 40001 006 Ox80000bba 0240001395 Ox80000bbe 040001 3a6 eee Ox80000bbd 0x40001f4d Ox80000bbe 0x40001f4e Ox80000bc1 040001 Far Ce di FI Oxe0000be3 i ee aa L ad Event Message Event ID Ox0000 fa The browser has retrieved a list of domains from remote computer There were 3 entries read and 4 total entries Source A source name is selected Event ID List Event IDs of the selected Source are listed Monitor Event Event IDs of the report object are listed 35 How to Make Setting 1 Select Source 2 Select the event ID you want make it a report object from Event ID list 3 Pressing Add moves the selected event ID to Monitor Event list 4 To delete a report object event select the event ID from Monitor Event list and press Remove to delete 5 Click OK Tips If dialog is opened from the event source name of the tree Source is indicated with light color and no selection can be made 4 2 4 Addition of Monitoring Object Alert Use the dialog box below to specify which alerts will be monitored and reported Select Monitor Alert window Select Monitor Alert Server Name Files enter OK Alert Type List Monitor Alert Type Cancel Severity Apply Help
20. d Manager TCPYIP Out of B and Pop up Message Pririt Report to Client Run Command T I be Dils Conhigure reece Be 27 Report method list Bitmaps indicating report methods report valid invalid bitmaps are displayed Report method bitmaps This bitmap indicates the report method Report valid invalid bitmap Green indicates the report valid and red indicates the report invalid Clicking on this bitmap switches valid invalid indication Report method description Selecting the report method displays description for the report method Configure Makes the base setting of the selected report method However Configure is not available in some report methods Base setting of report receiving method Receive Receive from gent TCP IP Report receiving method list Bitmaps indicating report receiving methods and report receiving valid invalid bitmaps are displayed 28 Report receiving method bitmap This bitmap indicates the report receiving method Receiving valid invalid bitmap Green indicates receiving valid and red indicates receiving invalid Clicking on this bitmap switches valid invalid indication Report receiving method description Selecting the report receiving method displays the description for the report receiving method Configure Makes the base setting of the selected report receiving method However Configure is not available in s
21. dling the operating software Indicates items that must be confirmed when handling the operating software Indicates information that is helpful to keep in mind Abbreviations of Operating Systems Windows Operating Systems OS are referred to as follows Notations in this document Official names of Windows Widnows Server 2012 R2 Standard Windows Server 2012 R2 Widnows Server 2012 R2 Datacenter Widnows Server 2012 Standard Windows Server 2012 Widnows Server 2012 Datacenter Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter Windows Server 2008 Standard Windows Server 2008 Enterprise Windows Server 2008 Datacenter Windows Server 2008 Windows Server 2008 Standard 32 bit Windows Server 2008 Enterprise 32 bit Windows Server 2008 Datacenter 32 bit Windows 8 1 Pro 64 bit Edition Windows 8 1 Windows 8 1 Pro 32 bit Edition Windows 8 Pro 64 bit Edition Windows 8 Pro 32 bit Edition Windows 8 Windows 8 Enterprise 64 bit Edition Windows 8 Enterprise 32 bit Edition Windows 7 Professional 64 bit Edition Windows 7 Ultimate 64 bit Edition Windows 7 Windows 7 Professional 32 bit Edition Windows 7 Ultimate 32 bit Edition Trademarks EXPRESSCLUSTER is a registered trademark of NEC Corporation Microsoft Windows and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Avago
22. e report type that you want to save in CSY file and set Esa the full path of a file EveniLog Close File Marne D WINNT REPEVENT CSV Browse Help M Agent Events File Marne D AWINNT REPAGENT CSV Browse M DMI Indication File Hame D WINNT REPDMI CS Browse Ghent Manager Event le Hame O WINNTSREPCLIENT CS Erase M AlertLog File Name D WINNT REPALERT CSV Browse EventLog To save a monitor event information of Event Log in CSV file mark this check box Agent Events To save a monitor event information of Agent Events in CSV file mark this check box AlertLog To save a monitor event information of Alert Log in CSV file mark this check box File Name Enter CSV file name to save the monitor event information Type the full path of CSV file into the edit box Or select a file from browser appears by pressing Browse 99 1 Note Describes about note when using NEC ESMPRO AlertManager 2 Port number list Describes about the port NEC ESMPRO AlertManager 60 YT Notes Report which cannot be used The following report methods cannot be used after you installed this product even if they could be used before installing Pager Mail MAPI Receive from SMB SMB Alert Note on Server Core Browse of Save Monitor Event dialog box does not function Help dialog box of AlertManager setting tool does
23. ed Important 4 6 Save and Restore of AlertManager Setting Make the setting in the dialog displayed by pressing the Save AlertManager Setting or Restore AlertManager Setting or Save Monitor Event of Options menu 4 6 1 Setting of Save AlertManager Setting You can save AlertManager setting information including base setting destination setting and monitor event to a file Save AlertManager Setting dialog 2e A Mallee aetna Computer Name CNES BS2E5M1345 File Description Save Cancel Fhe Help File Name E WINNT meeting dat Computer Name Computer name is displayed 96 Description When you want to add description to the file input the description under 40 bytes of characters This description is displayed in the Restore AlertManager Setting dialog File Name A file name you selected is displayed File To modify a file name Save To Save AlertManager setting information to the file How to save AlertManager setting information 1 Press the File to select the drive and folder where you want to save the setting information and enter a file name 2 Input the description if necessary 3 Press the Save 4 Click OK 4 6 2 Setting of Restore AlertManager Setting You can restore AlertManager setting information from the file to your system The file must be the following 1 The file which is saved in AlertManager of the
24. efault value is 31134 for both Agent and remote Manager Do not change the value as long as the default value works Important OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test Test report Test result can be checked by a message 4 3 4 Internet Mail For the base setting make the following settings Internet Mail Base Setting dialog Internet Mail Base Setting Ea MailServer SMTP smtp example cop 0000000000 E mail Address hoge example cp jp SMTP Port number las Default Option RE 1 M Send Date Field w POP Before SMTP bed ve z Setting beg M SMTP Authentication Cancel Mail Server SMTP Specify either IP address or the name the Internet Mail Server will be using This Mail Server needs to support SMTP E mail address Type in E mail address for your mail account in the form user domain OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added For the destination settings make the following settings 4 Internet Mail Destination Setting dialog Internet Mail Destination Setting To Subject Message Head Use Remote Access Service Base Setting Enable z g Entes tause r Option Meer Test pee els caca t To Type in
25. er under LAN environment In Band report as well as under WAN environment Out of Band report using Remote Access Service This function is only available for Agent Internet Mail function This function uses SMTP protocol to report by the Internet Mail This function requires Mail Server to support SMTP Report contents include a detailed message support method and alert type The report contents cannot be selected but the send message can be edited Pop up message function A pop up message is displayed on the screen when the alert occurs The report contents include a detailed message support method and alert type A message title can be edited and the report contents can be selected at the time of setting The pop up message always displays only one message on the screen Each message is sequentially displayed Printer output function An alert results in output to the printer when an alert occurs Output to the network printer is also available The report contents include a detailed message support method and alert type The message can be edited and the report contents can be selected Writing to file function An alert is written into the text file when an alert occurs The report contents include a detailed message support method and alert type The message can be edited and the report contents can be selected at the time of setting Command execution function A specified command is executed Alert
26. f Monitoring Object Alert sise 36 2 Monitor EVN ONO a ads 37 220 MOntOr Alen SENNO ann tia 39 127 Destination ASSOCIA n Seih ea ic a a 39 4 3 Setting According to Report Method sise 41 4 3 1 Manager Report SNMP cccccscsseeceesceseeeeescaseeeeescuseeeescaseeceescnseeeeescoseeeeescosentesseoseeees 41 4 3 2 Manager Repot TGPAP n Band vrai ltda 41 4 3 3 Manager Report TCP IP Out Of Band it as 43 asa RICE LAS UNE eet er ers ee ee ee eee ee ee 45 1 35 OD HUD IMGSS AC o calcula A Se en nn de deu ne 47 A tener cer ener ern te ier nee een ener e oeen creer E Serer eee 49 LT NVI CO TC seach A eal ce oe heats hele 51 130 GO NMMana Execution 53 4 4 Setting According to Report Receiving Method 54 4 3 Setting According to Other Report Receiving Method ss 55 4 6 Save and Restore of AlertManager Settings 56 4 6 1 Setting of Save AlertManager Setting sis 56 4 6 2 Setting of Restore AlertManager Setting sn 57 456 3 Setting Of Save Monitor EVENT saines a ne ete dattes nimes etes 59 Ghapterd ADO NObE StN NS tt a o e ed a dot lie do ati 60 SL ao e o alo ree a 61 A A O A A ON 62 Notations Used in This Document Notations used in the text In addition to safety related symbols urging caution 3 other types of notations are used in this document These notations have the following meanings Indicates critical items that must be followed when han
27. is is used to modify the report destination for ID selected from ID list ID Setting dialog box display Delete ID An ID selected from ID list is deleted Add Group Group is added Group Setting dialog box display Modify Group IDs to be added to Group are modified on Group selected from Group list Group Setting dialog box display Delete Group Group selected from Group list is deleted Close Destination Setting dialog closes ID Setting window HID Setting ID ID names are displayed Method Report methods are displayed Address Report destinations are displayed 31 32 How to Make Setting For addition 1 Enter ID name 2 Select a reporting method in Method field such as Pop up message Run Command or Print 3 If Address is available select and set the address 4 Click on Schedule to set a schedule 5 Click OK For modification ID Setting x ID Internet Mail Schedule Method internet Mail gt _ Schedule Close Address Help If necessary press Address and Schedule to make the report destination setting and schedule setting Click on Close Tips In the case of modification ID and Method items are indicated with light color and no setting can be made Group Setting window Group Setting Internet Mail Internet op 09 MessagelPoo rint Print eport to Client Repor NMP Manager SIMP A In
28. lect an action after notification Recovery Action Set how to handle Suppress Suppress report Tips oeaurr is set up in Alert Type of a new monitoring event which a user registered Suppress window v Suppress Interval RS Suppress a report of the same event for o minutes Y Number of occurred event Help Report when same event occurs fi times per fi minutes Suppress Interval Mark this check box to suppress report of the same event during Suppress Interval Suppress a report of the same event for minutes Set Suppress Interval in the range of 0 to 1440 If you set 0 minute no report is suppressed and all events are reported 38 Number of occurred event Mark this check box to report when same event occurs specified times per specified interval Report when same event occurs times per minutes Set Interval in the range of 1 to 9999 and Times in the range of 1 to 99 4 2 6 Monitor Alert Setting Monitoring the alert setting is not provided 4 2 7 Destination Association Setting Use following dialog box to specify which destination IDs and or which destination groups you want to report to Link Destination window Destination Pop up Message Est SNMP need n Source Source name is displayed Event ID Event ID is displayed 39 Event Message Message is displayed Destination ID List An ID list is displayed
29. n Agent click on NEC ESMPRO Agent or NEC ESMPRO ServerAgentService icon in Control Panel and select Report Settings in General sheet 2 Perform Base setting 3 Create a list of report destinations 4 Set monitor alerts 5 For Agent set monitor events in an event tree For Manager set monitor alerts in an alert tree 6 Associate monitoring alerts with report destinations 7 Check the setting results by executing a test 18 3 1 1 Base Setting Base S etting Manager SNMP Manager TEPIP In B and Manager TCP IP Out of B and Pop up Message Print Report to Client Aun Command I frik Cil The base setting consists of the following three items Setting reporting measures 1 Setting report reception 2 Other settings 1 1 Set in both Agent and Manager 2 Set in Manager only The following can be set on Base Setting window Function valid invalid status Green indicates the function is valid and red indicates the function is invalid Clicking on this bitmap switches valid invalid indication Color State Description Green valid the function is valid Red invalid the function is invalid 19 Setting reporting measures Reporting measures are required for reporting and are measures other than the destinations This section discusses the structure of each reporting measure Some reporting measures require setting of functions other than AlertManager functions Manager report SNMP
30. oduct Name W Time e Computer Mame e Date Test i Help M Event Source M EventID 47 48 Title A title of a pop up message is written Computer Name To display a computer name mark this check box Product Name To display a product name mark this check box Date To display a date mark this check box Time To display a time mark this check box Event Source To display a source name mark this check box Event ID To display an event ID mark this check box OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test Test report 4 3 6 Printer Output No base setting is required For destination setting make the following setting Print Setting dialog is used to set and modify the printer output of failure information Print Setting dialog Printer Hame Header Select the Message Contents M Computer Name M Product Mame J Date M Time M Event Source M Event ID MF Event Type MF Event Message M Trap Name M Recovery Action M Alert Type Footer OF Cancel Test Help Printer Name A printer name is displayed in this column Printer To modify a printer Header A header comment to display with failure information is written Computer Name To display a computer name mark this check bo
31. ome report receiving methods Other base setting Other Base Setting Report Receive Uther Shutdown Delay Configure Other setting list Bitmaps indicating other settings are displayed Setting bitmap This bitmap indicates setting contents Setting valid invalid bitmap Green indicates setting valid and red indicates setting invalid Clicking on this bitmap switches valid invalid indication 29 Setting item description Selecting the setting item displays the description for the setting item Configure Makes the setting of the selected setting item 4 2 2 Destination Setting Destination Setting dialog Destination Setting GH Internet Mail MyTest El Pop up Message Print Report to Client ic Run Command Internet Mail Internet Mail To test dtest com Pop up Message Popup display Print Report to Client General clients report Run Command Nee ee ert Manager SNMP TCP IP In Band TCP P The setting is made by selecting Destination Setting of Setting menu or the toolbar ID and Group set in the address book are listed ID list ID Method Address Group list Group ID Add ID An ID is added ID names are displayed Report methods are displayed Addresses are displayed Group names are displayed An ID list included in the group is displayed ID Setting dialog box display 30 Modify ID Th
32. onfiguration of Remote Access Service Additionally set an entry of Remote Access Service If the entry of Remote Access Service is not set no destination setting can be made For the destination settings make the following settings Manager TCP IP Out of Band dialog Manager TCP IP Out of Band Setting IP Address or Host Namel Ok Cancel Select Remote Access Service Entry Report Test Entries to Use MyDialU pS erer al User Password Fort Humber 31134 Default IP address or host name dd Help IP address or host name of the remote Manager is set Be sure to specify IP address of the remote Manager Tips Entry to Use If the remote Manager to be set has been already set as the trap destination of SNMP service release the setting of SNMP service Exercise care to avoid duplicate settings of the same IP address or host name for trap destination of SNMP service after this setting If duplicate setting is made more than one alert will be reported Select Remote Access Service entry from the list User To gain Remote Access Service enter a user name of the selected entry 43 44 Password To gain Remote Access Service enter a password of the selected entry Port number The port number used for the communication between sockets can be set For this number the same value must be set to Agent and remote Manager the d
33. or each alert to be displayed on the tree Setting results are listed on the right side of the tree When you right click a server name or alert type in Tree View left pane you have the following context menus Select Monitor Alert Link Destination A tree is displayed on the left side on AlertManager screen A tree can be switched while pressing the tree select A Monitor alert tree is organized in the following hierarchical structure Server name Alert type Report destination ID or ID group Report destination ID or ID group Server name Indicates the server name Alert type Indicates the alert type CPU Fan and so on An important degree Information Minor Major Other is indicated behind Alert type Report IDs of the report destinations are listed The bit map that indicates the destination ID reporting measure is listed on the left side of the report destination ID 25 26 Association of monitor alerts with report destinations Associate each event displayed on the tree with a report destination Setting results are displayed in the list on the right side of the tree For the association multiple destination IDs and destination group IDs can be set Click the event to be set and drag it while pressing the right of the mouse Report test Alert Manager File Setting View Help Traph ame Event Message Operation After Report Recovery Action Alert Type EN E
34. tant reporting and receiving methods include Reporting Method SNMP report to Manager TCP IP report to Manager Internet Mail Pop up message Output to printer Writing to file Command execution Client report Critical log output TCP IP receive from Agent Product NEC ESMPRO Agent NEC ESMPRO ServerAgentService NEC ESMPRO Agent NEC ESMPRO ServerAgentService NEC ESMPRO Agent NEC ESMPRO ServerAgentService NEC ESMPRO Manager NEC ESMPRO Agent NEC ESMPRO ServerAgentService NEC ESMPRO Manager NEC ESMPRO Agent NEC ESMPRO ServerAgentService NEC ESMPRO Manager NEC ESMPRO Agent NEC ESMPRO ServerAgentService NEC ESMPRO Manager NEC ESMPRO Agent NEC ESMPRO ServerAgentService NEC ESMPRO Manager NEC ESMPRO Agent NEC ESMPRO ServerAgentService NEC ESMPRO Agent NEC ESMPRO ServerAgentService NEC ESMPRO Manager AlertManager in Agent monitor Windows event logs Agent event AlertManager in NEC ESMPRO Manager monitor alert logs supplied by NEC ESMPRO Agent or NEC ESMPRO ServerAgentService 2 Operation Overview AlertManager consists of the following five major functions 1 AlertManager setting 2 Alert monitoring 3 Scheduling function of Alert Report 4 Report function of Alert 5 Receive function of Alert 2 1 AlertManager setting Setting tools include the following Report setting function Used for the setting for monitoring objects event and alert reporting method and repor
35. tinations One reporting measure can be selected for each destination ID To set multiple report IDs for one destination create multiple destination IDs and group them When a reporting measure is selected a destination can be set ID cannot be created unless the destination is set For some reporting measures the destination can be tested using the designation setting dialogue Setting report schedules A schedule can be set for each destination ID In the schedule set a report enabled time zone and report retry When a destination is set the report schedule can be set 3 1 3 Setting monitor Alerts The setting of monitor alerts consists of the following four items Setting monitor events 1 Setting monitor alerts 2 Associating monitor alerts with report destinations 3 Report test 1 1 Set in Agent only 2 Set in Manager only 3 Set in both Agent and Manager At installation monitor alerts and reporting measures have been associated 22 Use tree windows for all the settings Setting monitor events Agent function Alert Manager File Setting View Help Trap ame Slight Network Error Event Message Ze could not transfer a packe Operation After Report None Recovery Action hardware problem has ocet Alert T NMetuork EE HE Manager T ppe etwor EEE 040002333 Group Manager ED OxS0000bba ED OxS0000bbc ED Ox80000bbd ED 080000bbe EG Ox80000be1 EG OxS0000bc3 ED OX80000bc
36. ting destination and matches the monitoring object with the reporting destination Test report function Setting contents can be checked by test report The following two kinds of test report methods are provided and both of them can be executed Method of checking whether the destination is correctly set by the report method Method of actually simulating the report to the destination related to the monitoring alert by generating the test alert Save and restore AlertManager setting information including base setting destination setting and monitor event to a file 2 2 Alert monitoring Filtering function extracts the monitor alert under the set conditions The conditions indicate event source name server name and so forth Conditions to be set depend on the time of event log monitor and alert log monitor Suppress function Suppress interval can be specified 15 2 3 Scheduling function of Alert Report Report scheduling function Reportable time periods can be specified Retry function If reporting fails retry of reporting is done Retry is specified for each reporting destination with the retry interval and maximum retry time 2 4 Report function of Alert Manager report SNMP TCP IP function This function reports the alert using SNMP or TCP IP function Report contents include a detailed message support method and alert type A report can be issued to the manag
37. x Product Name To display a product name mark this check box Date To display a date mark this check box 49 Time To display a time mark this check box Event Source To display a source name mark this check box Event ID To display an event ID mark this check box Event Type To display an event type mark this check box Event Message To display details mark this check box Recovery Action To display how to handle mark this check box Alert Type To display an alert type mark this check box Footer A footer comment displaying with failure information is written OK Set information is added and this dialog box closes Cancel This dialog box closes with no set information added Test Test report 90 4 3 7 Writing to File Base setting is not required For the destination setting make the following setting Write File Setting dialog is used to set and modify the settings for writing the failure information to a file Write File Setting dialog Write File Setting Ea File Name Select the Message Contents M Computer Name M Product Name Jw Date M Time Renew M Event Source I Event ID MW Event Type M Event Message W Trap Name M Recovery Action MW Alert Type OF Cancel Test Help File Name A file name writing information is displayed File
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