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NEC Express5800/GT110e-S Maintenance Manual

1. You cannot use the Easy Configuration with LSI Embedded MegaRAID 9 2 Creating Logical Drive of RAID 6 You must use four or more Physical Devices to create a RAID 6 Logical Drive by using Universal RAID Utility If you want to create a RAID 6 Logical Drive from three Physical Devices you need to use WebBlOS 112 Express5800 GT110d S Maintenance Guide POST Error Message Shows a list of error messages for errors detected by a self diagnostic test called POST List of Windows Event Logs Shows a list of Windows event logs Accessing Data for Electrical Power Temperature and Processor Utilization Describes how to check power consumption in watts intake temperature and logical processor utilizations Express5800 GT110e S Maintenance Guide 113 Chapter 3 Appendix 1 POST Error Message I POST Error Message When an error is detected by POST which is executed after the server is turned on the display shows an error message In addition depending on the error contents the computer might beep to report that an error occurred System Monitoring Check Passed ERROR AE81 DIMM1 with error is enabled AE02 DIMM2 has been disabled Messages indicating a memory error in this example the message indicates Press lt F1 gt to resume lt F2 gt to setup that DIMM1 and DIMM2 have failed and that DIMM1 has been forcibly started up The following table lists error messages and the actions to tak
2. Un El Ll E l rt EXPRESSBUILDER Did you insert the EXPRESSBUILDER DVD and reboot while POST was being executed gt The server tries to read CD DVD upon completion of POST If EXPRESSBUILDER is not set at this timing an error message may appar or the OS starts up Restart the server and retry Are BIOS settings correct gt The BIOS setup utility allows you to configure the boot order of the boot devices Configure the boot order so that the optical disk drive will be the first to start up Check menu Boot Is a message such as the following displayed gt Take an appropriate action according to the table below Message Cause This EXPRESSBUILDER version is not designed for this Execute the NEC EXPRESSBUILDER computer provided with the server Insert the correct version and click OK EXPRESSBUILDER could not get the hardware parameters of this Contact your sales representative motherboard This version is not designed for this computer or the motherboard may be broken The file that EXPRESSBUILDER tried to operate was not found EXPRESSBUILDER cannot be read Media may be defective or the optical disk drive may be faulty Contact the maintenance service company The file that EXPRESSBUILDER tried to operate was not able to open EXPRESSBUILDER Can not get the parameters of the definition file An undefined error occurred Contact your sales representative Unable to start EXPRESSB
3. BMC driver device during normal operation However the communication failed due to a timeout You can increase the timeouts associated with the IPMI device The IPMI device driver attempted to communicate with the IPMI The above event log may be recorded Usually however IPMI command retry processing is performed so there is no operation problem Express5800 GT110e S Maintenance Guide 125 Chapter 3 Appendix Application Event Log 1015 1534 Microsoft Windows Security SPP wee wee Upon OS Installation Microsoft Windows User Profiles Service Upon OS Installation When you import a transportable shadow copy to another server that has a read only volume while operating Windows Server 2008 R2 VSS Error 8193 When you import a transportable shadow copy to another server that has a read only volume while operating Windows Server 2008 R2 12289 12289 Applications and Services Logs When you import a transportable shadow copy to another server that has a floppy disk drive while operating Windows Server 2008 R2 Microsoft Windows Kernel EventTracing Admin Microsoft Windows Kernel EventTracing 2 List of Windows Event Logs Description Detailed information of HRESULT Returned hr 0xC004F022 original hr 0x80049E00 Unless the application event is registered after license authentication this event does not affect system operation Profile notification of event Crea
4. Notations Used in This Document Notations Used in This Document Notations used in the text In addition to safety related symbols urging caution 3 other types of notations are used in this document These notations have the following meanings Indicates critical items that must be followed when handling the hardware or operating software If the procedures described are not followed hardware failure data loss and other serious malfunctions could occur Indicates items that must be confirmed when handling the hardware or operating software Indicates information that is helpful to keep in mind when using this server Optical disk drives This server is equipped with one of the following drives depending on the order at the time of purchase These drives are referred to as optical disk drives in this document e DVD ROM drive e DVD Super MULTI drive Hard Disk Drives Unless otherwise stated Hard Disk Drives HDD described in this document refer to the following e Hard disk drives HDD e Solid state drive SSD Removable media Unless otherwise stated removable media described in this document refer to the following e USB memory e Flash FDD O Express5800 GT110e S Maintenance Guide Notations Used in This Document Abbreviations of Operating Systems Windows Windows Operating Systems are referred to as follows Refer to Chapter 1 1 2 Supported Windows
5. 0 Or _ sensorData ResponseData 2 And amp h40 0 Or _ sensorData ResponseData 2 And amp h20 Then WScript Echo Event Status Unavailable Else WScript Echo Event Status ok Dim M B k1 k2 Dim ret M outtmp ResponseData 8 And hc0 4 outtmp ResponseData 7 B outtmp ResponseData 10 And hc0 4 outtmp ResponseData 9 call get2complement M M 10 call get2complement B B 10 call get2complement outtmp ResponseData 12 And amp hOf kl 4 call get2complement outtmp ResponseData 12 And amp hf0 16 k2 4 currentValue CDbl M rawData B 10 k1 10 k2 WScript Echo Current Value currentValue amp units2 End If End Sub 134 Express5800 GT110e S Maintenance Guide Chapter 3 Appendix 3 Accessing Data for Electric Power Temperature and Processor Utilization Sub get2complement raw rv bit Select Case bit case 4 If raw And amp h8 Then rv 0 amp h10 raw and amp hOFf Else rv raw End If case 8 If raw And amp h80 Then rv 0 amp h100 raw and amp hOff Else rv raw End If case 10 If raw And amp h200 Then rv 0 amp h400 raw and h3ff Else rv raw End If End Select End Sub Sub GetIDString rv_ls rv_ms rc_ls rc_ms Dim tmpMessage Dim outsdridstringtype oinparams n
6. Retry 3 times Always Reset Boot Monitoring Policy Specify how the system should operate if FRB level 2 errors occur Enable or disable the boot monitoring feature and specify the timeout period To use this feature install NEC ESMPRO Agent on Windows If starting up an OS on which it is not installed disable this feature Specify the processing to be done when time out was enforced during boot monitoring This is configurable only if Boot Monitoring has been enabled Retry 3 times resets the server upon the timeout and attempts to boot OS up to three times Always Reset retries booting the OS repeatedly Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS 2 2 Thermal Sensor Disabled Enable or disable the thermal sensor monitoring Enabled function If this option is set to Enabled and when abnormal temperature is detected the system stops at the end of POST Check previous System Config Disabled If this option is set to Enabled and the system Enabled configuration differs from the previous boot the system waits for user s intervention before booting BMC IRQ IRQ 11 Specify whether to allocate interrupt lines for BMC Disabled Baseboard Management Controller Post Error Pause Disabled Specify whether to stop the POST once at the end of Enabled POST if an error occurs during the POST Memory Error Halt Specify whether to stop operation at the end of POST Boot p
7. 2 The installer w ispl wrong lan r resul in an error L Is your system environment correct gt Confirm the settings of Regional and Language Options Set the language settings of each tab to English US 2 NEC ESMPRO Agent for Windows gt For details of NEC ESMPRO Agent for Windows refer to NEC ESMPRO Agent Installation Guide Windows in EXPRESSBUILDER or its help NEC ESMPRO Manager gt For details of NEC ESMPRO Manager refer to NEC ESMPRO Manager Installation Guide in EXPRESSBUILDER or its help Express5800 GT110e S Maintenance Guide 37 Chapter 1 Maintenance 5 Troubleshooting J I Y For Optical Disk Drives 2 Unabl r play DVD CD ROM L Is the DVD CD ROM properly set in the optical disk drive tray gt There is a holder in the tray to secure the disk Make sure that the disk is securely placed in the holder L Is the DVD CD ROM supported by the server gt Fora disk such as a DVD CD with copy guard which does not conform to the DVD CD standard the playback of such a DVD CD with the optical disk drive is not guaranteed gt The DVD CD ROM for Macintosh is not supported O Is the data side of the DVD CD ROM dirty or damaged gt Remove the DVD CD ROM from the optical disk drive make sure that it is neither dirty nor damaged set the DVD CD ROM again and click OK Unable to ej isk using the ej n Eject the disk in the following procedure 1 Press the POWER switch to turn off the
8. 2 To create a new configuration select Configure and then New Configuration from the TOP menu Management Menu To add a configuration select Configure and then View Add Configuration Important Note 86 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 4 RAID System Configuration 3 When the confirmation message Proceed appears select Yes The New Configuration ARRAY SELECTION MENU screen appears 4 Use the cursor keys to move the cursor to the Hard Disk Drive to be configured as array disk and then press the space key The Hard Disk Drive is selected On the screen the selected Hard Disk Drive status changes from READY to ONLINE Express5800 GT110e S Maintenance Guide 87 Chapter 2 Convenient Features 4 RAID System Configuration 5 Press the lt F10 gt key to specify Select Configurable Array s and then press the space key SPAN 1 is set 6 Press the lt F10 gt key to create a virtual drive The Virtual Drive s Configured screen is displayed The following screen shows an example of RAID1 consisting of two Hard Disk Drives On this screen xxx xxxGB indicates the capacity XXX XXXGB ONLINE Units MB Size XXXXXXMB DWC Off RA On Accept SPAN NO 88 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 4 RAID System Configuration 7 Use the cursor keys to move the cursor to RAID Size DWC RA or Span Press the lt Enter
9. 2 3 Cleaning Regularly clean the server to keep it in good condition 4 WARNING Be sure to observe the following precautions to use the server safety Failure to observe the precautions may cause death or serious injury For details refer to Safety precautions in Precautions for Use in User s Guide e Do not disassemble repair or alter the server e Disconnect the power plug before cleaning the server Express5800 GT110e S Maintenance Guide 17 Chapter 1 Maintenance 2 Daily Maintenance 2 5 1 Cleaning the server For daily cleaning wipe the external surfaces of the server with a dry soft cloth Follow the procedure below If stains remain on the surfaces Important Do not use volatile solvents such as thinner and benzene to clean the server Those solvents could damage or tarnish the material e The power outlet cables connectors on the server and the inside of the server must be kept dry 1 Confirm that the power is OFF POWER LED is OFF 2 Unplug the power cord of the server from a power outlet 3 Wipe off dust from the power cord plug with a dry cloth 4 Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly 5 Rub off stains on the server with the cloth prepared in Step 4 6 Soak a soft cloth in water squeeze it firmly and wipe the server with it once again 7 Wipe the server with a dry cloth 2 5 2 Cleaning the tape drive A dirty t
10. Run the LSI Software RAID Configuration Utility 3 Select Rebuild from the TOP menu The Rebuild PHYSICAL DRIVES SELECTION MENU screen appears 4 Move the cursor to a Hard Disk Drive indicated by FAIL to be rebuilt and then press the space key to select it The character of the selected drive turns pink 5 Press the lt F10 gt key to execute rebuilding 6 When the confirmation message appears select Yes Rebuilding of the selected drive starts Rebuilding completes when the Completed progress bar on the REBUILDING screen reaches 100 7 Press the lt Esc gt key to return to the TOP menu screen and then exit the LSI Software RAID Configuration Utility Express5800 GT110e S Maintenance Guide 91 Chapter 2 Convenient Features 4 RAID System Configuration 4 3 3 Setting a hot spare Hard Disk Drive 1 Install a Hard Disk Drive to be used as a hot spare drive and then turn on the server 2 Run the LSI Software RAID Configuration Utility 3 From the TOP menu select Objects and then Physical Drive The Objects PHYSICAL DRIVE SELECTION MENU screen appears 4 Move the cursor to the Hard Disk Drive to be used as a hot spare drive and then press the lt Enter gt key 5 When the selection dialog box appears select Make HotSpare 6 When the confirmation message appears select Yes Indication of the Hard Disk Drive specified as a hot spare drive changes to HOTSP 92 Express5800 GT110e S Maintenance Guide
11. and save the changes e Clearing a password 1 Refer to Getting Started provided with this server or Chapter 2 1 Installing Internal Optional Devices in User s Guide to remove the side cover 2 Confirm the position of the password clearing jumper switch 3 Change jumper switch settings from Protection 1 2 to Clear 2 3 4 Connect the power cable the keyboard the mouse and the display and then press the POWER switch POST halts with the following error message ERROR 8007 Password Cleared By Jumper Press lt F1 gt to resume lt F2 gt to Setup 5 Press the lt F2 gt key to start the BIOS Setup utility 6 Change the password Next execute Save Changes and Exit 7 Turn off the power disconnect the power cable and make preparations by repeating steps 1 and 2 8 Return the jumper switch settings from Clear 2 3 to Protection 1 2 9 Reattach the side cover and connect the peripheral cables and the power cable to the server 44 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 8 System Diagnostics amp System Diagnostics The System Diagnostics runs several tests on the server 8 1 Testitems The following items are tested in system diagnostics e Memory e CPU cache memory e Hard Disk Drive Important Before executing the system diagnostics be sure to disconnect the LAN cable Executing the system diagnostics with the LAN cable connected
12. and then exit the LSI Software RAID Configuration Utility Important Be sure to execute a Consistency Check after creating a configuration e Do not execute a Consistency Check for RAIDO Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 4 RAID System Configuration 4 35 Other functions 1 Clear Configuration Clears the configuration data From the TOP menu select Configure and then Clear Configuration When Clear Configuration is executed all the configuration data on the RAID Controller and Hard Disk Drives is cleared If the old configuration data is remained in hard disk drive configuration may fail In this case execute Clear Configuration Note 2 Force Online Forcibly places a failed Hard Disk Drive online From the TOP menu select Objects and then Physical Drive Next select the drive to be placed online and then select Force Online 3 Rebuild Rate Specifies the rebuilding rate From the TOP menu select Objects Adapter and then Rebuild Rate The setting range is 0 to 100 The default value is 30 recommended 4 Viewing Hard Disk Drive information Displays information about a Hard Disk Drive From the TOP menu select Objects and then Physical Drive Next select the drive whose information you want to view and then select Drive Properties Express5800 GT110e S Maintenance Guide 95 Chapter 2 Convenient Features 4 RAID System Configuration 4 4 LSI Sof
13. lt GPClient gt failed a notification Winlogon 9 event Upon OS Installation This event does not affect system operation Windows Server 2003 R2 x64 System Event Log Warin Broadcom NetXtreme Gigabit Ethernet xx The network link is g down Check to make sure the network cable is properly connected 4 Upon system startup or upon applying If the message appears upon system startup or upon applying Starter Pack Starter Pack there is no problem in system operation Megasr e The device Device Scsi MegaSR1 does not respond within a timeout period During During Consistency Check During Consistency Check This event does not affect system operation event does not affect This event does not affect system operation operation Service Control Error Timeout 80000 milliseconds waiting for a transaction response from Manager the Dfs service 7011 Unless this event is registered by restarting the system there is no Upon OS Installation problem in operating the system The application specific permission settings do not grant Local Activation permission for the COM server application with CLSID aan ee 555F3418 D99E 4E51 800A 6E89CFD8B1 D7 to the user 10016 NTAUTHORITY LOCAL SERVICE SID S 1 5 19 This security permission can be modified using the component Services administrative tool Upon OS Installation Upon OS Installation Installation This event does not affect system operation Express5800 GT110e S Maintena
14. 2 Disposal of the Server and CONSUMADbleS oooonccccnncccccconncnnnncnnnnnonnnnnnnonnnnnnnnnnnnnononnnnnnnnnnnonononanenons 14 1 3 Regarding the Transportation Of This Server ccccccsssecceccesseceecceeeeceeeeeeeeeeeeseeeeeeseaeeeeseueeeeeeeas 14 1 4 Moving FANG SIO LAGS kas cece e eas cab renee acid ee E cod ence eae ees cee O ves 14 2 Dal Manten antes E eee 16 2 1 Checking and Applying Updates vseesrinssticd lid is 16 ee MO AS a a ih a n Rei rea 16 23 Status INGIC ALON LEDS pda da e di do oe 17 2 NS A os eerae ete eee ae ae a eee eee ee ae ea ketal O anette arena 17 A EE tome 17 2 5 1 A aided nen dacs a E a Sala ceec T 18 Zaan Gleann ne tape O Vea td 18 2 5 3 Cleaning the keyboard and MOUSE cooooccccccconcnnnccnnonnnnnononnnonononaronnnononnnnnnnnnnnnnnnonannnnnnnnnaness 18 de USCROUDDO eare a ace 19 Jl Mamtenance SERVICES oia 19 bse DEIOFE ASKING TOR RODA ini sabi cial 19 A Collecting Faille IOMA ON id cid 20 LI Collecimng EAS e e aa ele 20 4 1 1 Windows Server 2008 R2 Windows Server 2008 ooooooonccccncccccononcccnnncnonnnnnccnnnnnononananennns 20 4 1 2 Windows Server 2003 R2 x64 Edition Windows Server 2003 ooocccccccccccccnncconncccnnconnonons 20 4 2 Collecting Configuration InforMmatiON cccccccooccnnnccnnncconnoonenonnnonononnncnnnnnnonnnnnnnnnnnononnnnnnnnnnnnnnnnannennns 21 4 3 Collecting User Mode Process Dump Dr Watson Diagnostic Information oooncccnnccccnonmmm
15. 2011 05 05 20 ESMCpuPerf CPU mgr ESMI10RG1 192 168 1 153 10 29 2011 05 04 27 ESMCpuPerf mgr ESM110RG1 vers 192 168 1155 10 29 2011 05 04 27 ESMCpuPerf Voltage mgr_ESM110RG1 erver3 192 168 1 153 10 29 2011 05 04 27 ESMCommonService Temperature mgr ESMI10RG1 server2 192 168 1 152 10 29 2011 05 04 27 ESMCommonService User Defined mgr ESM110RG1 verd 192 168 1 154 10 29 2011 05 0427 ESMLocalPolling RAID System Management Mode Advanced Mode E o Core CH Information of server state constitution AA TT 6 Temp Upper Eror CPU Name Intel R Pentium R 4 CPU 3 20GHz TQ Local Polling Upper Waming Downward Vi x86 Family 15 Model 6 Stepping 2 TT CPU Enor Recovered TT Temp Upper Waming I Fan Unit Waming mer ESMI10RG1 erver5 192 168 1 155 10 29 2011 05 04 27 ESMCpuPerf e mgr ESMI10RG1 server 192 168 1152 10 29 2011 05 04 27 ESMCommonService mgr ESMI10RG1 server2 192 168 1 152 10 29 2011 05 04 27 ESMCommonService a Ya Total CPU b a M Temp Upper Recovered e mgr ESMIIORGI server2 192 168 1 152 10 29 2011 05 04 27 ESMCommonService a a CPU1 resho nable FO Fan Unit Recovered CPU load rate of the latest 1 minute 6 O Sukir Ga CPU 2 Status TQ PowerUnit Recovered TT Q Local Polling Upper Fatal Downward TF Voltage Waming mgr ESMI10RG1 server2 192 168 1 152 10 29 2011 05 04 27 ESMCommonService mgr ESMI10RG1 vers 192 168 1 155 10 29 2011 05 04 27 ESMCpuPerf mgr ESMI10RG1 erver 192 168 1 151 10 29 2011 05 04 27 ESMCommonService
16. 30 C10F IPMB signal lines do not SMC Satellite Management ee and saad o de respond Controller failure E E ERO lea acia ll ate your service representative cio BMC FRU device failure Failure of the SROM for storing chassis information Cial BMC SDR Repository Failure of the SROM for storing failure sensor data record information 112 BMC SEL device failure BMC device chip failure Q ayta M M Y MC BMC Mezzanine card is not BMC Mezzanine card is not Contact your service representative found mounted C11C BMC Mezzanine partition BMC Mezzanine partition is is invalid invalid C200 The error occurred during The memory information could Turn off the power and restart the memory configuration not be obtained server If this does not resolve the check problem contact your service representative Memory Configuration The memory configuration has When Check previous system change is detected changed since the previous Config is enabled in server of the startup setup this message appears if the configuration was changed since the previous startup If this message appears even when no configuration change has been made contact your service representative The error occurred during The CPU information could not Turn off the power and restart the CPU configuration check be obtained server If this does not resolve the problem contact your service representative CPU Configuration change
17. Chapter 2 Convenient Features 4 RAID System Configuration 7 Press the lt Esc gt key to return to the TOP menu screen and then exit the LSI Software RAID Configuration Utility Note e To cancel the hot spare setting select Objects and then Physical Drive from the TOP menu Next move the cursor to the Hard Disk Drive to cancel the hot spare setting press the lt Enter gt key and then select Change Drv State e f two or more Hard Disk Drives with the same capacity are assigned as a hot spare drive rebuilding is executed from the drive that has a smaller port number Express5800 GT110e S Maintenance Guide 93 Chapter 2 Convenient Features 4 RAID System Configuration 4 3 4 94 Executing a Consistency Check Run the LSI Software RAID Configuration Utility Execute a Consistency Check Exit the LSI Software RAID Configuration Utility Run the LSI Software RAID Configuration Utility Select Check Consistency from the TOP menu The Virtual Drives screen appears Move the cursor to the Hard Disk Drive to be checked for consistency and then press the space key to select it The virtual drive is selected Press the lt F10 gt key When the confirmation message for execution appears select Yes to start a Consistency Check The Consistency Check completes when the Completed progress bar on the CC Under Progress screen becomes 100 Press the lt Esc gt key to return to the TOP menu screen
18. Default RAIDO 1disk i T se sett ings Logical drivel 148GB System Partition 40GB Skip e Click Default to reset the RAID configuration to the default values e Click Settings to launch the setup wizard and set up the RAID configuration by following the instructions on the screen e Click Skip to cancel the RAID configuration setup b Invoke various utilities Start a utility provided by EXPRESSBUILDER For details about the provided utilities refer to Chapter 2 5 3 Utilities Provided by EXPRESSBUILDER c Configure EXPRESSBUILDER settings Specify EXPERSSBUILDER settings For details about the settings refer to Chapter 2 5 4 Setting Up EXPRESSBUILDER Operating Environment Express5800 GT110e S Maintenance Guide 103 Chapter 2 Convenient Features 5 Details of EXPRESSBUILDER d Exit EXPRESSBUILDER Select this item to exit EXPRESSBUILDER Click Remove icon on the lower right to safely remove the USB device connected to the server 3 Tool Menu Test and diagnostics Return to previous menu The system diagnostics which is used to analyze and diagnose the server and check the connection can be started from Tool Menu For details about system diagnostics refer to Chapter 1 8 System Diagnostics 4 Autorun Menu xi NEC EXPRESSBUILDER _ A Version 6 XX XXX XX XXX Documents can be read and bundled software can be installed from Autorun Menu Adobe Reader is nee
19. Drive Starts from 0 Starts from 1 Disk Array Starts from 0 Starts from 1 To be assigned based on an enclosure that Physical Drive Physical Device Starts from 1 contains the physical device and its slot number 100 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 5 Details of EXPRESSBUILDER 3 Details of EXPRESSBUILDER EXPRESSBUILDER helps you to install Windows and check the server Bundled software and documents are provided in EXPRESSBUILDER J Storage Media EXPRESSBUILDER can be operated from the following two ways Tips Remove other removable media before starting EXPRESSBUILDER DVD EXPRESSBUILDER DVD is supplied as standard This is used in the following two ways 1 Insert the DVD to the optical disk drive of the server and then restart the system by turning off and on the server or by pressing lt Ctrl gt lt Alt gt lt Delete gt keys Boot Selection Menu shown in Chapter 2 5 2 Menu 1 Boot Selection Menu then appears 2 Insert the DVD into a computer on which Windows is running Autorun Menu shown in Chapter 2 5 2 Menu 4 Autorun Menu then appears Internal Flash Memory optional If Internal Flash Memory is installed in the server EXPRESSBUILDER can be started from it Note It is necessary to copy EXPRESSBUILDER to the Internal Flash Memory first For details refer to 2 Manage in Chapter 2 5 4 Configure EXPRESSBUILDER Settings P
20. Management on the following site NEC Express5800 Web Site http www 58support nec co p global download W2K3_R2 index ht ml 130 Express5800 GT110e S Maintenance Guide Chapter 3 Appendix 2 List of Windows Event Logs Application Event Log TraceFileLevel parameter not located in registry Default trace file used EvntAgnt Warning is 1 ol 1003 When the server is in operation This event does not affect system operation das parameter not located in registry Default trace level used is 1015 When the server is in operation This event does not affect system operation A provider Rsop Planning Mode Provider has been registered in the WMI namespace root RSOP but did not specify the HostingModel property This provider will be run using the LocalSystem account WinMgmt Warning This account is privileged and the provider may cause a security violation 5603 if it does not correctly impersonate user requests Ensure that provider has been reviewed for security behavior and update the HostingModel property of the provider registration to an account with the least privileges possible for the required functionality Upon OS Installation This event does not affect system operation Express5800 GT110e S Maintenance Guide 131 Chapter 3 Appendix 3 Accessing Data for Electric Power Temperature and Processor Utilization 3 Accessing Data for Electric Power Temperature and Processor Utilization
21. Memory or Virtual Flash is virtually connected Note K j v Computer X Search Compuser Ea Organge Systempracerses Unmatal ar change a program Mapretwworkdive Open Control Paret Ia a Hard Disk Drives 1 Local Disk Ca 32 3 GB Fee of 3 9 GB Deviggs with Removable Storage 3 Doy Disk Drive A Lon nputer Management Fle Acton Vew e Grn Seple Basic NIFS Heaitiy Boot Page Fie Cas Duma Prenary Parttor 40 0068 i iaSystem Reserved Sepia Basic NTFS Haalthy System Activa Prmary Partibon 100 YE 4 E Virtual Drive _ El Dirk Maregerent fH Ty Services and Applications 4 DVO Px Na Media E a E l ip Meda Virtual Drive W Unallocated Y Primary partition Express5800 R110d 1E E110d 1 Maintenance Guide 107 Chapter 2 Convenient Features 7 NEC ESMPRO J NEC ESMPRO 7 1 NEC ESMPRO Agent for Windows For details of NEC ESMPRO Agent for Windows refer to NEC ESMPRO Agent Installation Guide Windows in EXPRESSBUILDER or its help 108 Express5800 R110d 1E E110d 1 Maintenance Guide Chapter 2 Convenient Features 7 ESMPRO 7 2 NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and RAID System of the server To use these features install the designated bundle software such as NEC ESMPRO Agent on the server For the operating environment precautions for use and detailed settings for NEC ESMPRO Manager refer to
22. OS in Installation Guide Windows for detailed information Notations in this document Official names of Windows Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Foundation Windows Server 2008 Standard Windows Server 2008 1 Windows Server 2008 Enterprise Windows Server 2003 R2 Standard x64 Edition Windows Server 2003 R2 x64 Edition Windows Server 2003 R2 Enterprise x64 Edition Windows Server 2003 R2 Standard Windows Server 2003 R2 2 Windows Server 2003 R2 Enterprise Windows Server 2003 Standard Windows Server 2003 2 Windows Server 2003 Enterprise Windows 7 Professional 64 bit x64 Edition Windows 7 l ae Windows 7 Professional 32 bit x86 Edition Windows Vista Business 64 bit x64 Edition Windows Vista Business 32 bit x86 Edition Windows XP Professional x64 Edition Windows XP Windows XP Professional Windows PE 3 Windows Preinstallation Environment 1 Includes 64 bit and 32 bit Editions unless otherwise stated The following appears on EXPRESSBUILDER Windows Vista e Windows Server 2008 64 bit Edition Windows Server 2008 x64 e Windows Server 2008 32 bit Edition Windows Server 2008 x86 2 Unless otherwise stated Windows Server 2003 R2 and Windows Server 2003 are collectively referred to as Windows Server 2003 3 Used as an installation platform only Express5800 GT110e S Maintenance Guide Y Trademarks Trademarks EXPRE
23. Shows the start end and elapsed time and completion status of the diagnostics Guideline Shows the details of the keys to operate window Test summary window Shows the results of each test Move the cursor and press the lt Enter gt key on the cursor line to display the details of the test When an error is detected by the system diagnostics the relevant test result in the Test summary window is highlighted in red and Abnormal End is displayed in the result on the right side Move the cursor to the test that detected the error and press the lt Enter gt key Take notes about the error message that has been output to the Detail Information screen and contact the store where you purchased the product or the maintenance service company 3 Follow the guideline shown at the bottom of the screen and press the lt Esc gt key The Enduser menu below is displayed TeDoLi TEst amp Diagnosis On Linux Ver001 00 Build020901 1 1m Enduser Menu lt Test Result gt lt Device List gt lt Log Info gt lt Option gt lt Reboot gt Please choose a function by the arrow key and push Enter key lt Test Result gt Shows the diagnostics completion screen of the above diagnostics lt Device List gt Shows a list of connected devices lt Log Info gt Shows the log information of the diagnostics Log information can be saved To save it connect a FAT formatted removable media and then select Save F 46 Express5
24. cannot be connected by way of a USB hub Directly connect the Flash FDD to a USB connector of the server e Before touching the Flash FDD discharge static electricity from your body by touching a nearby metal object such as a doorknob or aluminum frame e Do not disassemble the Flash FDD e Do not apply a strong force to the Flash FDD e Do not place the Flash FDD in an area directly exposed to sunlight or near a heater e Do not handle the Flash FDD while eating drinking or smoking Also avoid contact with thinner alcohol or other corrosive substances e Carefully connect the Flash FDD to the server e Do not move the server while the Flash FDD is connected to the USB connector Doing so could cause a failure e Remove the Flash FDD from the server after use Express5800 GT110e S Maintenance Guide 79 Chapter 2 Convenient Features 2 Flash FDD 2 1 3 Precautions when using EXPRESSBUILDER e Connect the Flash FDD after the top menu is displayed e When you terminate EXPRESSBUILDER disconnect the Flash FDD from the server first e Click Remove in the lower right corner of the menu to disable the Flash FDD and then remove it NEC EXPRESSBUILDER Version 6 XX XXX XX XXX se 222 To invoke each function select the radio button and then click Next If Remove is clicked you can remove USB devices inserted into this computer safely Setup this computer Invoke various utilities C Configure EXPR
25. ed mgr ESMI10RG1 verd 192 168 1 154 10 29 2011 05 04 27 ESMLocalPolling Memory E mer ESM110RG1 ver3 192 168 1153 10 29 2011 05 04 27 ESMCommonService 28 VO Device e mgr ESMI10RG1 2 192 168 1 152 10 29 2011 05 04 27 ESMCommonService mgr ESM110RG1 erver5 192 168 1 155 10 29 2011 05 04 27 ESMCpuPerf I Temp Upper Waming TT CPU Load Waming I PowerUnit Waming mgr ESMI10RG1 Server 192 168 1 151 10 29 2011 05 04 27 ESMCommonService xl eq oe se ami i a Rio gt y Be SJ Local intranet A p LE Internet a 4 100 NEC ESMPRO Manager AlertViewer 16 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 2 Daily Maintenance 2 3 Status Indicator LEDs After powering on the server or before shutting down the system and powering off the server check the status indicator LEDs on the front of the server For the functions and descriptions of LEDs refer to Chapter 7 5 Names and Functions of Parts in User s Guide If the indicator shows the server abnormality contact your salses representative 2 4 Backup We recommend that you periodically back up the data on HDD If RAID System has been setup on your system back up RAID Configuration Data We also recommend that you back up it after a rebuilt required due to HDD failure For information on RAID Configuration Data backup refer to the utility offered by EXPRESSBUILDER in Chapter 2 5 Details of EXPRESSBUILDER
26. feature 4 RAID System Configuration Describes the RAID configuration utility installed in the server 5 Details of EXPRESSBUILDER Describes the EXPRESSBUILDER attached to the server 6 EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3 7 NEC ESMPRO Describes NEC ESMPRO Agent and NEC ESMPRO Manager applications to manage and monitor the server 8 Device Information Collection Utility Describes the device information collection utility 9 Universal RAID Utility Describes Universal RAID Utility an application to manage or monitor the RAID Controllers Express5800 GT110e S Maintenance Guide 51 Chapter 2 Convenient Features 1 System BIOS I System BIOS You can check and change the parameters using the BIOS Setup utility SETUP T T Starting SETUP Turn on the server and proceed with POST Wait until the following message appears at the bottom left of the screen Press lt F2 gt SETUP adifferent message may appear depending on the environment If you press lt F2 gt SETUP will start after POST and the main menu will appear You can also start SETUP by pressing lt F2 gt key while expanding option ROM 1 2 Parameter Descriptions The SETUP utility has the following six major menus e Main menu e Advanced menu e Security menu e Server menu e Boot menu e Save amp Exit menu These menu has submenus for relevant items Selecting submenus allows you to configure furthe
27. is displayed only when the installed processor supports this featue VT x Disabled Enable or disable Intel Virtualization Enabled Technology feature Active Processor Cores Specify the number of active cores in processor The selectable number of cores depends on processor installed Hyper Threading Disabled Enable or disable the feature to Enabled simultaneously execute two threads in a single core This option is displayed only when the installed processor supports this featue Factory settings Express5800 GT110e S Maintenance Guide 55 Chapter 2 Convenient Features 1 System BIOS a Processor Information submenu Aptio Setup Utility Copyright C 2012 American Megatrends Inc For details about the options see the table below display only A Y Ja Processor 1 CPUID Number Number displayed here means the ID of Error Processor 1 Error indicates an error was detected during POST Processor Type LS e Displays the type of Processor 1 Processor Speed E Displays the clock speed of Processor 1 Processor Cores Displays the number of active cores in Processor 1 Displays the secondary cache size of processor 1 L2 Cache RAM L3 Cache RAM Displays the tertiary cache size of processor 1 Microcode Revision Displays the revision of the microcode applied to processor 1 EMT64 Supported Displays Supported when processor 1 supports Intel 64 architecture Hyper Threading Supported Displays Suppo
28. network link is down Check to make g sure the network cable is properly connected Upon system startup or upon applying If the message appears upon system startup or upon applying Starter Starter Pack Pack there is no problem in system operation l The Virtual Storage Filter Driver is disabled through the registry Warning It is inactive for all disk drives Upon OS Installation This event does not affect system operation VDS Dynamic E The provider failed while storing notifications from the driver The Provider oe Virtual Disk Service should be restarted hr 80042505 10 Upon OS Installation Go to the following Microsoft website for details p http support microsoft com kb 948275 en us Im_sp c 2450 ECORE_SUCCESS ecore_status An assertion ebdrv Error happened 15 Please note provider of this module Upon delete a team in BACS This event does not affect system operation Warning A Reset command is issued to device Device RaidPort0 129 During Consistency Check This event does not affect system operation The error was No such host is known 0x80072AF9 Upon OS Installation This event does not affect system operation A Warmin The service ShellHWDetection may not have unregistered for ee 3 9 device event notifications before it was stopped Upon OS Installation This event does not affect system operation NtpClient was unable to set a manual peer to use as a time source Microsoft Windows Warnin because of DNS resoluti
29. occur in Windows system components 3 Select Save All Event As from Action menu 4 Enter the file name of the archived log in File name 5 Select the type of the log file you want to save in Save as type and then click Save Windows Server 2003 R2 x64 Edition Windows Server 2003 1 Select Administrative Tool and then Event Viewer from Control Panel 2 Select the type of log to collect Application records events related to running applications Security records events related to security System records events that occur in Windows system components 3 Select Save All Event As from Action menu 4 Enter the file name of the archived log in File name 5 Select the type of the log file you want to save in Save as type and then click Save For more information refer to Windows Online help Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 4 Collecting Failure Information 4 2 Collecting Configuration Information This section describes how to collect information on hardware configuration and internal specifications Tips If a STOP error system error or stall occurs restart the system and then follow the procedure below 1 Select Run from Start menu 2 Enter msinfo32 exe in Open text box and then click OK 3 System Information starts 4 From Files menu click Export 5 Enter the file name to save in File Name and then Click Save 4 3 Collecting User Mode
30. offered from NEC and the maintenance service companies authorized by NEC 4 Collecting Failure Information Describes how to collect information about the location where a failure occurred and its cause when the server malfunctions Refer to this chapter in case of a failure 5 Troubleshooting Describes how to identify the causes of problems and what actions are to be taken to address them Refer to this chapter when you suspect a failure 6 Windows System Recovery Describes Windows recovery setup Refer to this chapter when the Windows is corrupt 7 Resetting and Clearing the Server Describes how to reset or clear the server Refer to this chapter when the server is not working or when you wish to restore the settings made in BIOS to the factory settings 8 System Diagnostics Describes system diagnostics of this server and checking connection status check 9 Offline Tools Describes tools for preventive maintenance of this product 12 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 1 Transfer Movement and Disposal I Transfer Movement and Disposal 4 41 Transfer to a Third Party Observe the following precautions when you transfer or sell the server or software provided with the server to a third party e Server When transferring or selling the server to a third party be sure to provide this manual including electronic data to the third party e Data on the Hard Disk Drive Be
31. ptas ve pat number ofthe huss chassis SerialNumber O ptas tne soral number ofthe cassis Management LAN MAC Displays the MAC address of the management LAN port a T CTA T TT MC Device Revision pipa the BMC devies revon BMC Fimware Revision pipas BMC trmware roson son mision a me version Displays the revision of the sensor data record Displays the firmware version of Management Engine Express5800 GT110e S Maintenance Guide 75 Chapter 2 Convenient Features 1 System BIOS 125 Boot If you move the cursor to Boot the Boot menu where you can configure the boot order appears Aptio Setup Utility Copyright C 2012 American Megatrends Inc Quiet Boot Enabled For details about the options see the table below Quiet Boot Disabled When this option is set to Disabled the results of Enabled POST execution are displayed instead of the NEC logo after the power is turned on If BIOS Redirection Port is enabled this option is shown as Unavailable and inaccessible the Quiet Boot feature is always disabled Bootup Numlock State On Enable or disable Numlock Off 0 Setup Prompt Timeout Specify the time in seconds until the lt F2 gt is pressed Number to launch SETUP The specified value is reflected to waiting time immediately before completion of POST Boot Option Priorities A A Boot Option 1 a These items display the priority of boot devices Boot Option 2 If all of the Boot Option
32. server POWER LED is off 2 Use a 100 mm long metal pin that is 1 2 mm in diameter or uncoil a thick paper clip and insert it into the forced eject hole at the front of Forced eject hole the tray The location of the force eject hole may vary depending on the drive Important Je Do not use anything that easily breaks such as toothpicks or plastic e If you still cannot eject the disk contact the maintenance service company 3 Pull the tray out with your hands 4 Remove the disk 5 Push the tray back to its original position 38 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 5 Troubleshooting 3J 12 When Power off 2 Th wer is n rn ff L Is the suppression feature of the power switch enabled Restart the system once and start the BIOS setup utility The menu to be confirmed Server gt Power Switch Inhibit Express5800 GT110e S Maintenance Guide 39 Chapter 1 Maintenance 6 Windows System Recovery 6 Windows System Recovery Recover the Windows system by following the instructions below if the files necessary to operate Windows are corrupt Note e After recovering the system be sure to install each driver and Starter Pack referring to the descriptions about how to install Starter Pack and device driver in Installation Guide Windows e l Hard Disk Drive cannot be recognized you cannot recover the Windows system e Depending on the server co
33. which you signed up or the dealer where you purchased the product L Is the EXPRESSBUILDER DVD inserted Eject the EXPRESSBUILDER DVD and reboot L Is the OS corrupt Refer to Chapter 1 6 Windows System Recovery to recover the OS Express5800 GT110e S Maintenance Guide 29 Chapter 1 Maintenance 5 Troubleshooting 2 OS does not start with the 3GB switch gt In Windows Server 2003 x86 System may fail to start the OS with the 3GB switch In this case please adjust the capacity of the user mode area using the userva switch in reference to the following URL http support microsoft com kb 316739 en us 2 The system displays the message below and fails to log on Windows Product Activation This copy of Windows must be activated with Microsoft before you Can continue You Cannot log on until you activate Windows To shut down the computer click Cancel Yes 00 Nom L Is the Windows product license authentication procedure completed In Windows Server 2003 the above message will be displayed if you use the operating system without executing the license authentication Select Yes and execute the procedure for license authentication 2 The following message appears when logging in the system on Windows Server 2008 R2 or Windows Server 2008 x A Windows Activation Windows is not genuine Your computer might be running a counterfeit copy of Windows Ask me later 0xC004F
34. 057 L Have you finished license authentication for Windows product gt The above message will appear if you use Windows Server 2008 R2 or Windows Server 2008 with the unauthenticated license Select Get Genuine now and proceed license authentication The above message is an example of request for license authentication The message displayed on screen may differ from this depending on the license 30 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 5 Troubleshooting 3 3 When STOP Error Occurs 2 Cannot turn the power OFF at the blue screen STOP error screen If you want to turn off the power at the blue screen execute forced shutdown continue to press the gt POWER switch for 4 seconds If you press the switch briefly instead of holding it the server will not power off 31 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 5 Troubleshooting 23 6 When Operating a RAID System nabl rebuild Hard Disk Driv L Is the capacity of the Hard Disk Drive to be rebuilt enough gt Use a Hard Disk Drive with the same capacity as that of the faulty Hard Disk Drive L Is the Logical Drive RAIDO gt RAIDO cannot be rebuilt because it has no redundancy Replace the failed Hard Disk Drive recreate the configuration information initialize it and recover the drive using backup data 2 Fails to automatically rebuild the Hard Disk Drive L Did you secure suffic
35. 100 1926Y TIERA SHES 0123456 tH WAF AR Ory nI 1 Hi UE FKVI 1 FAST BE Ej UE XFAF 1 FAST BE ia Eh VRAD MVE TEV A S4AEY ALBSBSH TEA SALVAR System BIOS UE sy 4 6 0203 BMC P ADIPUEY ay 00 03 BMC 52 AROM 1 ia LAN 1 50 E5 49 A7 70 F0 LAN 2 50 E5 49 A7 70 F1 System LAN MAC Message displayed on upper LCD line Messaae sent from BIOS a Os M gt Message displayed on lower LCD line Message sent from BMC e Messages displayed on an upper LCD line 1 2 BIOS Message on D Acti A LCD Line XX XX BIOS Rev XXXX Rev XXXX POST in progress Wait until POST completes POST Completed POST completes normally Wait until booting up completes Successfully No Available No available memory is Make sure that the memory is correctly implemented Memory in System implemented Memory A failed DIMM was detected and Run SETUP select Advanced gt Memory Reconfigured degraded Configuration gt Memory Retest and change parameter to Yes Then select Save 8 Exit gt Save Changes and Exit and restart the server If the same error persists remove DIMM and install it again If it does not resolve your problem contact your sales representative Error Pause in POST An error occurred during POST Check the error message which appears on screen and take the appropriate action for each error POST ERROR XXXX Error XXXX was detected during Check the error message which appears on screen POST and tak
36. 18 0020 0028 0030 0038 0040 0048 0050 0058 0060 0068 0070 0078 0080 0088 OE 03 00 00 03 01 00 00 00 00 B7 27 FF FF 40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00000001 00000000 00000000 00000006 10000008 8 6BAA280 00000000 00000000 00000000 00000000 00000000 Im_sp c 2450 ECORE_SUCCESS happened Please note provider of this module 00000000 00000000 000427B7 00000040 00000000 00000000 00000000 00000000 00000000 00000000 When the below values are 00 in Details in the event logs Display this event does not affect system operation C004000B 002D0800 00000000 00000000 00000058 8 6BDB008 00000000 00000000 00000000 00000000 Note A different number replaces x depending on the l ecore_status An assertion Upon delete a team in BACS This event does not affect system operation A Reset command is issued to device Device RaidPort0o During Consistency Check This event does not affect system operation Microsoft Windows Time Service Warning NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on NtpClient will try again in 3473457 minutes and double the reattempt interval thereafter The error was No such host is known 0x80072AF9 Upon OS Installation This event does not affect system operation IPMIDRV Warning When you operate Windows Server 2008 R2
37. 4 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS 7 Serial Port Configuration submenu From the Advanced menu select Serial Port Configuration and then press the lt Enter gt key to display the menu screen shown below Aptio Setup Utility Copyright C 2012 American Megatrends Inc Serial Port A Enabled Version 2 10 1208n Copyright C 2012 American Megatrends Inc From BIOS Redirection Port select Serial Port A or Serial Port B and then press the lt Enter gt key to display the menu screen shown below Aptio Setup Utility Copyright C 2012 American Megatrends Inc m te i BIOS Redirection Port Serial Port A ermin Express5800 GT110e S Maintenance Guide 65 Chapter 2 Convenient Features 1 System BIOS For details about the options see the table below Serial Port A Gattings A Serial Port A Disabled Enable or disable serial Port A Enabled Serial A Base I O 3F8h Specify the base l O address for serial port A 2F8h 3E8h 2E8h Serial A Interrupt IRQ 4 Specify the interrupt for serial port A 3 Serial Port B Serial Port B Settings Serial Port B A A or disable serial Port B Enabled Serial B Base I O 3F8h Specify the base I O address for serial port B 2F8h 3E8h 2E8h Serial B Interrupt IRQ 4 Specify the interrupt for serial port B IRQ 3 BIOS Redirection Port Disabled Enable or disable the console redirect
38. 800 GT110e S Maintenance Guide Chapter 1 Maintenance 8 System Diagnostics lt Option gt Optional features can be used from this menu lt Reboot gt Reboots the hardware 4 Select Reboot in the Enduser menu The server restarts Remove EXPRESSBUILDER DVD from the drive System diagnostics is now completed Express5800 GT110e S Maintenance Guide 47 Chapter 1 Maintenance 9 Offline Tools 9 Offline Tools Offline tools are used for preventive maintenance failure analysis and their settings for this product 9 1 Starting Offline Tools Start up the offline tools in the following procedure 1 Turn on the peripheral devices such as display unit and then the server 2 Press lt F4 gt key while the message below is displayed Press lt F2 gt SETUP lt F3 gt Internal Flash Memory lt F4 gt ROM Utility lt F12 gt Network 3 Keyboard Selection Menu appears after POST completion When you select a keyboard type the following menu is displayed Off line TOOL MENU Maintenance Utility BMC Configuration Exit 4 Select a desired feature from the menu Refer to 9 2 Functions of Offline Tools for more information 48 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 9 Offline Tools 9 2 Functions of Offline Tools The offline tools offer the following functions Note When you start the offline tools while RDX is connected to the server disable RDX befo
39. AID System COMIGUFA ON a A aa 82 4 1 Running the LSI Software RAID Configuration Utility ooocccccnnccccoocnncnnnnnoconennnnnononcnononononons 82 4 1 1 Exiting the LSI Software RAID Configuration Utility oooccnncccnncccooccnncnononononenononons 83 LN A pte re se a e ee eC aE Ne mem er ee RC ER eee ae 84 4 3 LSI Software RAID Configuration Utility Operating ProCedure ooccccccccccocnncccnnncccnoonnnnonononononanonons 86 4 3 1 Creating and adding a configuration occccccconncnnccnonnnnncononnnnnonnnncnnnnnnnnnnnnnonnnnnnnnnnannnnnnnnnns 86 4 3 2 Executing rebuilding manually cooonncnncccconcnnccononcnnconnnnnonononncnnononnnnnnnnonannnnnnnnancnnnnnnnos 91 4 3 3 Setting a hot spare Hard Disk DIVE ssena ear E E Ea EE Ei 92 434 Executing a Consistency Check reps eevee deeenezedeeres vite 94 B25 Other TUCOWS recia 95 4 4 LSI Software RAID Configuration Utility and Universal RAID Utility cccccoooocncccnnccccononnnnnns 96 4 3 WebBlOS and Universal BAID Ulla 98 4 6 SuperBuild Utility and Universal RAID Utility cccccccccooccnnnnonncccononnnnnnnnonononanononononononnncnnns 100 Express5800 GT110e S Maintenance Guide Contents De Details OF EXPRESS gt BUILDER aio 101 E ES o A te oon rE Pe ere Pee eee 101 Bee AAA Pe A 102 5 3 Utilities Provided by EXPRESSBUILDER srra a S 105 3 4 Configure EXPRESSBUILDER Settings c
40. CMOS Memory 42 To set the BIOS settings back to the factory default settings clearing CMOS memory use the internal jumper switch You can also clear the password set in the BIOS Setup utility SETUP by using the same procedure Tips When the server works use the BIOS setup utility SETUP to return the settings to the factory defaults To clear the password or the CMOS memory use the corresponding configuration jumper switch illustrated in the figure below Important Do not change any other jumper switch settings Any change may cause the server to fail or malfunction a a CMOS clear jumper L CMOS CLR a pl 321 pu bdo Clear OD Q protection Factory Defaults Password clear jumper PASSWORD_ CLR 321 Dgo Clear OD Protection Factory Defaults Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 7 Resetting and Clearing the Server The following instructions show how to clear the CMOS memory and the password 44 WARNING Be sure to observe the following precautions to use the server safety Failure to observe the precautions may cause death or serious injury For details refer to Safety precautions in Precautions for Use in User s Guide e Do not disassemble repair or alter the server e Do not remove the lithium NiMH or Li ion batteries e Disconnect the power plug before installing or removing the server 44 CAUTION Be sur
41. D lights amber during initialization Press the POWER switch after the POWER LED turns off L Is Standby Power Save set to Enable in the BIOS setup gt When Standby Power Save is enabled remote power on is not allowed and you can power on the server only by using the power switch on the server If you change the AC Link setting while Standby Power Save is enabled you need to press the power switch twice to start up the server 22 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 5 Troubleshooting 2 POST does not complete L Is memory installed correctly You must install at least 1 DIMM for the server to operate L Is the memory size large The memory check may take longer than usual if the installed memory size is large Wait for a while L Did you perform any keyboard or mouse operation immediately after you started the server f you perform any keyboard or mouse operation immediately after start up POST may accidentally detect a keyboard controller error and stops processing In such a case reboot the server Do not perform any keyboard or mouse operation until the BIOS start up message appears after you reboot the server L Are memory and PCI devices supported for use with this server gt Operation of the server with unauthorized devices is not guaranteed Express5800 GT110e S Maintenance Guide 23 Chapter 1 Maintenance 5 Troubleshooting Doe Upon Starting EXPRESSBUILDER
42. DINOS MOS siro E E seca wanes ponte Gon seeia caausecaumeaemeesauteen 45 BA MESTMENS iio 45 8 2 Startup and Exit of System Diagnostics eocoionosiiininicccn added 45 95 IAS TOS e las cri 48 ES Ne AAA o nn ety Stud lie eae ett 48 A Funcions or A cout deedebasanenceataasaedeadenctwnceenedaes 49 oI O18 0 es hk ea a a me oe ee ee ee oe ee 50 9 3 1 POW AO remotely COMO lesson tad 50 9 3 2 A O 50 Chapter 2 Convenient Catt CS its es Si eae este ara see ned ae he A A A at ee ne 51 Fa OV En BIOS PRI o A e a lesesityiand dadeivarsesaviacecceeycueh 52 EF SAn SETUP a ot 52 132 Paramete Descrip tal ICON 52 1 2 1 MA dades 52 A o Coker ne a Seo eee ee 54 Ls OO UI es ol ie ele iio al e led sa fl lb o el e ieaen 67 e A a bontcodanataeaavaahen eae amteneaeenenaeas 72 LS BOOL sare seat e eae eee ede eae ee eee ee eae 76 DDG SO A A a ener eee 78 A Ee ene cee ie eee a Mee a ee meee ee eee ee oe ee eo eee eee 79 23 A aad emacd a E 79 2 1 1 Compensation for recorded data ccccccccccconnccnnnccnononnnnnnnnnonnnononennnnnnnnnnnnnnnnnnononnnanennnnnnns 79 2 1 2 Handing the Flash rbd di 79 2 1 3 Precautions when using EXPRESSBUILDER occccccccccccccncccnnccnnnconnccnnnncnnnonnncnnnnnonononanenons 80 Jo FOWE COMO Sallies id dai dai 81 y E Oo A ines eis ee Ohana aA Sa On caries 8 de Da a owas 81 3 2 Notes on Using Windows Server 2008 oonccccnccccccccnncconnccccnnonncnnnnnnonnnnnnnnnnnnnonnnnnnnnnnnnnnnnannnnnnnnnnnnnnos 81 4 PR
43. ESSBUILDER settings Exit EXPRESSBUILDER USB 3 Next Y Remove 80 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 3 Power Control Feature 3 Power Control Feature Power consumption of the server can be controlled through the command line interface of EXPRESSSCOPE Engine 3 BMC or by using NEC ESMPRO Manager This feature curves the upper limit of the power consumption which allows more servers to be installed in the environment where the power consumption is limited For settings information refer to EXPRESSSCOPE Engine3 User s Guide or NEC ESMPRO Manager online help 3 Supported OS The power control feature is available for the following OSs OSs that support the power control feature e Windows Server 2003 R2 Standard Edition SP2 or later e Windows Server 2003 R2 Standard x64 Edition SP2 or later e Windows Server 2008 Standard e Windows Server 2008 Enterprise e Windows Server 2008 Standard x64 e Windows Server 2008 Enterprise x64 e Windows Server 2008 R2 Standard x64 e Windows Server 2008 R2 Enterprise x64 3 2 Notes on Using Windows Server 2008 The event shown below may be logged in Event Viewer if power control feature is used on Windows Server 2008 However it is the normal operation and the event is logged because the power is controlled by the server side Patada LY A ee ee eee ee eee wee etl nw ee ee M M gnn I eo gt a ve e
44. End If Next Wscript Sleep 30 1000 sleep 30 1000ms objRefresher Refresh Loop End Script Execution example C VBS gt cscript nologo Proc vbs Execution result ProcO PercentProcessorTime 0 Procl PercentProcessorTime 0 Proc2 PercentProcessorTime 0 Proc3 PercentProcessorTime 0 Proc4 PercentProcessorTime 76 Proc5 PercentProcessorTime 0 Proc6 PercentProcessorTime 0 Proc7 PercentProcessorTime 0 Proc_Total PercentProcessorTime 9 Proc 0 to Proc 7 show the utilization rate of each processor while Proc_Total shows the total processor utilization rate Express5800 GT110e S Maintenance Guide Chapter 3 Appendix 3 Accessing Data for Electric Power Temperature and Processor Utilization b 2 Linux The sample program below is verified to be run on Red Hat Enterprise Linux 5 3 2 1 Power consumption Power consumption is given by executing the following commands via IPMI to BMC Network Function Code 2Ch Group Extension Command Code 02h Get Power Reading Request Data 000001DCh The example below uses the open source software OpenIPMI driver and IPMITool For Red Hat Enterprise Linux 5 OpenIPMI is provided as an inbox driver IPMITool is provided in Open IPMI tools version rom e Execution example ipmitool raw 0x2c 0x02 Oxdce 0x01 0x00 0x00 e Execution result de 32 01 00 00 4d 01 7f 00 80 Oe 33 4e 70 b2 72 01 40 Power consumption is given by cal
45. Express5800 NEC Express Server Express5800 Series Express5800 GT110e S EXP281A Maintenance Guide Model Number N8100 1891F 1892F 1894F ii wn MM Hl J Chapter 1 Maintenance Chapter 2 Convenient Features Chapter 3 Appendix 10 020 04 104 01 July 2012 First Edition NEC Corporation 2012 Documents Provided with This Product Documents Provided with This Product Documents for this product are provided as accompanying booklets J1 and as electronic manuals stored within the EXPRESSBUILDER DVD 2 RA Precautions for Use RA Getting Started Describes points of caution to ensure the safe use of this server Read these cautions before using this server Describes how to use this server from unpacking to operations Refer to this guide as you begin for an overview of this server EXPRESSBUILDER User s Guide Chapter 1 General Description Chapter 2 Preparations Chapter 3 Setting Up Your Server Chapter 4 Appendix Installation Guide Windows Overviews names and functions of the server s parts Installation of additional options connection of peripheral devices and ideal location for this server System BIOS configurations and summary of EXPRESSBUILDER Specifications and other information Chapter 1 Installing Windows Chapter 2 Installing the Bundled Software Maintenance Guide Installation of Windows and drivers and important inform
46. NEC ESMPRO Manager Installation Guide or online help Express5800 GT110d S Maintenance Guide 109 Chapter 2 Convenient Features 7 ESMPRO 7 3 NEC ESMPRO Agent Extension NEC ESMPRO Agent Extension allows you to manage this server remotely by this server s BMC connecting with NEC ESMPRO Manager For precautions and details about setting of NEC ESMPRO Agent Extension refer to NEC ESMPRO Agent Extension Installation Guide on the NEC EXPRESSBUILDER DVD 7 4 BMC Configuration BMC Configuration enables you to specify configuration information to this server s BMC For precautions and details about setting of BMC Configuration refer to BMC Configuration User s Guide on the NEC EXPRESSBUILDER DVD 7 3 NEC ExpressUpdate Agent NEC ExpressUpdate Agent enables you to manage and update the versions of the firmware and software installed in this server By using NEC ESMPRO Manager you can download update packages automatically and install them easily For precautions and details about setting of NEC ExpressUpdate Agent refer to NEC ExpressUpdate Agent Installation Guide on the NEC EXPRESSBUILDER DVD Important Updates are available for some firmware and software that do not support NEC ExpressUpdate Refer to the following website to install these packages http www nec com global prod express index html 110 Express5800 GT110d S Maintenance Guide Chapter 2 Convenient Features 8 NEC Product Info Coll
47. POST Error Message 3 3 Abnormality in Node Manager Turn off the power wait for about 30 Node Manager can t communicate BMC Node Manager Firmware Image execution Failed Node Manager Firmware Flash Erase Error Node Manager Firmware Flash Corrupted Node Manager Internal Error Node Manager can t communicate BMC Node Manager Manufacturing Error Node Manager Persistent Storage Integrity Error System FAN1 Lower Non Critical System FAN2 Lower Non Critical System FAN3 Lower Non Critical System FAN4 Lower Non Critical System FAN5 Lower Non Critical System FAN6 Lower Non Critical occurred Operation was performed during Hard Disk Drive failure A fan alarm was detected seconds and restart the server If this does not resolve the problem contact your service representative It is possible that a fan has failed or is clogged Contact your service representative and request repairs Express5800 GT110e S Maintenance Guide 123 Chapter 3 Appendix 2 List of Windows Event Logs 2 List of Windows Event Logs Event Log Timing All Windows OS System Event Log Warning Upon OS installation Error detected on the device Device CdRom0 during the paging operation This event may be registered in the event viewer but this does not affect system operation Windows Server 2008 R2 System Event Log 124 iScsiPrt Wh
48. Process Dump Dr Watson Diagnostic Information Dr Watson collects diagnostic information related to application errors For details refer to Chapter 1 7 2 How to Create a User Mode Process Dump File in Installation Guide Windows 4 4 Collecting Memory Dump If an error occurs the dump file should be saved to acquire necessary information You can specify any location for saving the diagnostic information For details refer to Chapter 1 7 1 Specifying Memory Dump Settings Debug Information in Installation Guide Windows Consult with your sales representative before dumping the memory Dumping the memory while the server is in operating normally may affect the system operation Important JA message indicating insufficient virtual memory may appear when restarting the system due to an error Ignore this message and proceed Restarting the system may result in an inability to properly dump the data Express5800 GT110e S Maintenance Guide 21 Chapter 1 Maintenance 5 Troubleshooting JP Troubleshooting If this system does not operate as intended check it according to the contents of the following checklist before sending it for repair lf an item in the checklist corresponds with a problem you are experiencing follow the subsequent check and processing instructions Ifthe system still does not operate normally write down the messages displayed on the screen and then contact the maintenance service com
49. SSSCOPE is a registered trademark of NEC Corporation Microsoft Windows Windows Server Windows Vista and MS DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Intel Pentium and Xeon are registered trademarks of Intel Corporation of the United States AT is a registered trademark of International Business Machines Corporation of the United States and other countries Adaptec its logo and SCSI Select are registered trademarks or trademarks of Adaptec Inc of the United States LSI and the LSI logo design are trademarks or registered trademarks of LSI Corporation Adobe the Adobe logo and Acrobat are trademarks of Adobe Systems Incorporated DLT and DLTtape are trademarks of Quantum Corporation of the United States PCI Express is a trademark of Peripheral Component Interconnect Special Interest Group Linux is a trademark or registered trademark of Linus Torvalds in Japan and other countries Red Hat and Red Hat Enterprise Linux are trademarks or registered trademarks of Red Hat Inc in the United States and other countries All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners 8 Express5800 GT110e S Maintenance Guide Regulatory Notices Regulatory Notices FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant
50. Source e Kernel Processor Power Event ID 7 e s 0 por Level a N User SYSTEM Source Kernel Processor Power Event ID 7 or 37 Express5800 GT110e S Maintenance Guide 81 Chapter 2 Convenient Features 4 RAID System Configuration A RAID System Configuration This section describes the RAID configuration utility the LSI Software RAID Configuration Utility Because this utility resides in LSI Embedded MegaRAID its operation is independent of the OS A Y Running the LSI Software RAID Configuration Utility When the message below appears on the POST screen after turning on the server press the lt Ctrl gt lt M gt keys or lt Enter gt key The LSI Software RAID Configuration Utility starts Press Ctrl M or Enter to run LSI Software RAID Configuration Utility Tips If you failed to perform the key operation as described above and the following screen did not appear restart the server and retry LSI Software RAID Configuration Utility Ver x xx mm dd yyyy BIOS Version Z ZZ ZZZZZZZZZ Initialize Objects Rebuild Check Consistency Configure VD s 1 In the menu screen shown above x of LSI Software RAID Configuration Utility Verx xx indicates the utility version 2 mm dd yyyy indicates the date when the utility was created 3 zofBIOS Version z zz zzzzzzzz Indicates the version of the LSI Software RAID BIOS 82 Express5800 GT110e S Maintenance Guide Chapter 2 Convenie
51. The CPU configuration has When Check previous system is detected changed since the previous Config is enabled in server of the startup setup this message appears if the configuration was changed since the previous startup If this message appears even when no configuration change has been made contact your service representative C300 Out of band setup Invalid access to BMC Contact your service representative configuration failure Mezzanine card Inconsistency in the hardware information of the sensor data record was detected SDR mismatch error Contact your service representative Express5800 GT110e S Maintenance Guide 117 Chapter 3 Appendix 1 POST Error Message 2 118 Error reporting via beep Even if an error is detected by POST the error message may be unable to be displayed in the display In this case the computer beeps to report that an error has occurred For example the beep interval 1 3 3 1 indicates 1 beep a pause 3 beeps a pause 3 beeps a pause and 1 beep which means that an error occurred while checking the memory capacity The table below shows the beep code description and recommended action Beep Code Recommended Action No memory could be detected Make sure that the DIMMs are correctly An error occurred during a memory capacity inserted check If this does not resolve the problem contact your service representative and request either a DIMM or motherboard replacement The pr
52. This chapter describes how to access data related to input power consumption in watts intake temperature and all logical processor utilizations in the Express Server during usual operation in accordance with ENERGY STAR Program Requirements 3 Y Windows The sample program below is verified to be run normally on Windows Server 2008 3 1 1 Power consumption Execute the following commands to access power consumption readings on BMC Baseboard Management Controller via IPMI Intelligent Platform Management Interface Network Function Code 2Ch Group Extension Command Code 02h Get Power Reading Request Data 000001DCh Below is the sample file created by using Visual Basic Script e g Power vbs t Start Script Option Explicit Prepare for IPMI Driver Dim osvc oclass Dim oinstance oipmi set osve getobject winmgmts root wmi set oclass osvc get microsoft_ipmi for each oinstance in osvc instancesof microsoft_ipmi set oipmi oinstance next Format the IPMI command request Dim oinparams set oinparams oclass methods_ requestresponse inparameters oinparams networkfunction amp h2C oinparams lun 0 oinparams responderaddress amp h20 oinparams command h02 oinparams requestdata arry amp hdc h01 h00 h00 oinparams requestdatasize 4 call the driver Dim outparams set outparams oipmi execmethod_ re
53. Trusted Computing submenu From the Security menu select Trusted Computing and then press the lt Enter gt key to display the menu screen shown below Aptio Setup Utility Copyright C 2012 American Megatrends Inc TPM Support Disabled Version 2 10 1208n Copyright C 2012 American Megatrends Inc If you enable TPM Support then TPM State the following menu screen appears Aptio Setup Utility Copyright C 2012 American Megatrends Inc nn 311 iri TPM State Enabled Version 2 10 1208n Copyright C 2012 American Megatrends Express5800 GT110e S Maintenance Guide 69 Chapter 2 Convenient Features 1 System BIOS If TXT Support is enabled the following screen is displayed Aptio Setup Utility Copyright C 2012 American Megatrends I TXT Support Enabled 70 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS For details about the options see the table below TPM Configuration EEE ee TPM Support Disabled Enable or disable Trusted Platform Module Enabled feature When set to Enabled Current TPM Status Information is displayed TPM State Disabled Enable or disable TPM features This option Enabled can be changed when TPM Support is enabled Pending TPM operation None Specify TPM operation Enable Take This option can be selected when TPM State Ownership is set to Enabled Disable Take Ownership TPM Clear TPM Enabled Status Enabled Display
54. UILDER from the Internal Flash Memory Ll 24 Did you press the lt F3 gt key to start EXPRESSBUILDER from the Internal Flash Memory while POST was being executed gt When the following message Press lt F2 gt Setup lt F3 gt Internal Flash Memory lt F4 gt ROM Utility lt F12 gt Network appears on screen after starting up press lt F3 gt to start EXPRESSBUILDER from the Internal Flash Memory Is there a message lt F3 gt Internal Flash Memory displayed on the POST screen gt If not make sure that the Internal Flash Memory is connected correctly by referring Chapter 2 5 Details of EXPRESSBUILDER Did you purchase the Internal Flash Memory as BTO gt If not copy EXPRESSBUILDER to the Internal Flash Memory first by referring to Chapter 2 5 Details of EXPRESSBUILDER Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 5 Troubleshooting The following m rs and EXPRESSBUILDER fail rt Windows Boot Manager Choose an operating system to start or press TAB to select a tool Use the arrow keys to highlight your choice then press ENTER indows Setup EMS Enabled gt To specify an advanced option for this choice press F8 Tools Windows Memory Diagnostic ENTER Choose TAB Menu ESC Cancel L Did you press lt Enter gt key consecutively twice or more when selecting Os installation default Press lt Enter gt key on the above screen for selecting Windows Set
55. a at 4 GB or less DIMM1 Status Number Displays the current memory status DIMM2 Status Disabled The number displayed here corresponds to a DIMM3 Status Not Present DIMM slot number The number indicates the DIMM4 Status Error amount of memory as well as means that memory is normal The list below shows the meanings of the other statuses Disabled The memory has failed Not Present No memory is installed Error Forced memory startup Factory setting 58 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS 3 PCI Configuration submenu From the Advanced menu select PCI Configuration and then press the lt Enter gt key to display the menu screen as shown below Aptio Setup Utility Copyright C 2012 American Megatrends gt PCI Link Speed Settings For details about the options see the table below ASPM Support Disabled Specify the level of Active State Power Auto Management If Auto is selected the level Force LOs supported by the system is automatically set If Force LOs is selected all links are forcibly set to LOs LAN Controller Disabled Enable or disable the on board LAN controller Enabled LAN1 Option ROM Scan Disabled Enable or disable the option ROM SCAN for Enabled on board LAN 1 LAN2 Option ROM Scan Disabled Enable or disable the option ROM SCAN for Enabled on board LAN 2 PCI Slot 1 Option ROM Disabled Enable or disable the option ROM on eac
56. ables or DVDs When disposing of used products you should comply with applicable legislation or agreements you may have The mark on the electrical and electronic products only applies to the current European Union Member States Outside the European Union If you wish to dispose of used electrical and electronic products outside the European Union please contact your local authority and ask for the correct method of disposal Express5800 GT110e S Maintenance Guide 9 Regulatory Notices Turkish RoHS information relevant for Turkish market EEE Yonetmeligine Uygundur CCC RAR ir pa HA AR AA TIRAR TESOL THEE SEFC THE AREH EW OUR HEA BR J PER SUBE 9 PBB PBDE Dhl ZR ERA HDD DVDS JA SR Hi FUE OUA Ria ZE To X RIAA BEA EA RI ETA NS IO O EA SJ T 11 363 2006 PE SH xe AY PR Vietnam RoHS information relevant for Vietnam market Complying with CIRCULAR No 30 2011 TT BCT Hanoi August 10 2011 Temporary regulations on content limit for certain hazardous substances in electrical products 10 Express5800 GT110e S Maintenance Guide Warnings and Additions to This Document Warnings and Additions to This Document 1 Unauthorized reproduction of the contents of this document in part or in its entirety is prohibited 2 The contents of this document may change without prior notice Do not make copies or alter the document content without permission from NEC Corporation 4 Ever
57. ackground initialization priority but the Universal RAID Utility cannot specify the background initialization priority e The Universal RAID Utility can specify the initialization priority except for the LSI MegaRAID Therefore no parameter for specifying the initialization priority is provided on the Option tab in the RAID Viewer properties Express5800 GT110e S Maintenance Guide 97 Chapter 2 Convenient Features 4 RAID System Configuration A WebBIlOS and Universal RAID Utility As a utility to configure manage and monitor the RAID System after the operating system starts Universal RAID Utility is available The points to be noted when using the Universal RAID Utility together with the WebBIOS are described below 1 Terms Some terms are different between the WebBIOS and Universal RAID Utility When using the Universal RAID Utility together with the WebBlOS replace the terms as shown in the table below Terms of Universal RAID Utility Terms of WebBlOS RAID Viewer Adapter RAID Controller RAID Controller Virtual drive Logical Drive Logical Drive Tips raidcmd is a command provided by the Universal RAID Utility For details refer to Universal RAID Utility User s Guide 2 Management numbers The numbers indicating RAID Controller information differ between the WebBIOS and Universal RAID Utility as shown in the table below For details about the differences in management numbers refer to Universal RAID Ut
58. ape drive head causes unsuccessful file backup and damages the tape cartridge Periodically clean the tape drive with the designated cleaning tape For the cleaning interval and method the estimated usable period and lifetime of the tape cartridge refer to the manual attached to the tape drive 2 5 3 Cleaning the keyboard and mouse Wipe the surface of the keyboard with a dry cloth after confirming that the whole system including the server and the peripherals are shut down and the POWER LED is off An optical mouse does not work properly if the lens area is not clean Wipe the sensor with a dry cloth to remove any dirt or dust 18 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 3 User Support 3 User Support Before getting after sales service check the contents of the warranty and service 3 Y Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services For the services contact your sales representative 3 2 Before Asking for Repair If you think that a failure occurred follow the steps below 1 Check if the power cord and cables to other products are properly connected 2 Refer to Chapter 1 5 Troubleshooting f you find a symptom similar to your problem take the action as instructed 3 Confirm that the required software has been properly installed 4 Scan for viruses using a commercial Antivirus So
59. ars select Yes The configuration is saved 10 Press the lt Esc gt key to return to the TOP menu screen 11 On the TOP menu screen select Objects Virtual Drive and then View Update Parameters to check the virtual drive information 12 Press the lt Esc gt key to return to the TOP menu screen and then select Initialize 13 On the Virtual Drives screen use the cursor keys to move the cursor to the virtual drive to be initialized and then press the space key The virtual drive is selected 14 Press the lt F10 gt key When the initialization confirmation message appears select Yes Initialization of the selected virtual drive starts Initialization completes when the Completed progress bar on the Init Of VD Is In Progress screen reaches 100 Press the lt Esc gt key to return to the TOP menu screen 15 For RAID1 and RAID10 execute a Consistency Check for the virtual drive after initialization completes For details about how to execute a Consistency Check refer to Chapter 2 4 3 4 Executing a Consistency Check 16 Press the lt Esc gt key to return to the TOP menu screen and then exit the LSI Software RAID Configuration Utility Important l Be sure to execute a Consistency Check after creating a configuration 90 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 4 RAID System Configuration 4 3 2 Executing rebuilding manually 1 Replace the Hard Disk Drive and turn on the server 2
60. arts from 1 Array Disk Array Starts from 0 Starts from 1 To be assigned based on an enclosure that Physical Drive Physical Device Starts from 0 contains the physical device and its slot number 96 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 4 RAID System Configuration 3 Priority specification For setting and displaying the priority of the Rebuild and Consistency Check for the RAID Controller the LSI Software RAID Configuration Utility uses numerical values while the Universal RAID Utility uses three levels of high middle and low The table below shows the correspondence between the numerical value ranges and levels for each item e Correspondence between the setting values for the LSI Software RAID Configuration Utility and the display levels for the Universal RAID Utility Setting values of the LSI Display levels of the Software RAID Universal RAID Utility Configuration Utility A ae Rebuild Rate LSI Software RAID 8 to 14 Middle A A Consistency Check priority 15 to 100 Chk Const Rate LSI Software RAID Middle A e Values to be set when changing the level with the Universal RAID Utility Item Selection levels of the Setting values Universal RAID Utility Rebuild priority Rebuild Rate LSI Software RAID Middle Elia Chk Const Rate LSI Software RAID Middle dla Tips e The LSI Software RAID Configuration Utility can specify FGI foreground initialization and BGl Rate b
61. as the BIOS configuration of the RAID Controller changed gt Set the correct BIOS configuration with a RAID Configuration Utility LSI Software RAID Configuration Utility or WebBIOS L1 Is the RAID Controller recognized by POST gt Turn on the power after the RAID Controller is recognized as being connected successfully gt Ifthe RAID Controller is not recognized as being connected successfully the RAID Controller may be faulty Contact the maintenance service company with which you signed up or the dealer where you purchased the product L Is RAID Controller inserted firmly straight into the PCI slot Install the RAID Controller properly L Is the RAID Controller mounted on the PCI slot for which the mounting is restricted gt Check the mounting restrictions of the server and then mount the RAID Controller on the correct slot If the RAID Controller is not recognized as connected although the above action has been taken the RAID Controller may be faulty Contact the maintenance service company with which you signed up or the dealer where you purchased the product L Are Hard Disk Drives properly installed gt Install the RAID Controller properly L Is SAS cable connected to Hard Disk Drive correctly check connections with Hard Disk Drives gt Connect the SAS cable properly If the SAS cable is not recognized as connected although the above action has been taken the Hard Disk Drive may be faulty Contact the maintenance company with
62. ation for installation Installation of bundled software such as NEC ESMPRO and Universal RAID Utility Chapter 1 Maintenance Chapter 2 Convenient Features Chapter 3 Appendix Other documents Server maintenance and troubleshooting Useful features and the detail of system BIOS settings RAID Configuration Utility and EXPRESSBUILDER Error messages and Windows Event Logs Provides the detail of NEC ESMPRO Universal RAID Utility and the other features 2 Express5800 GT110e S Maintenance Guide Contents Contents Documents Provided with This PrOQUE viii a 2 A A A ee ya cenceeaueescoen 3 Notations Used in This DOCUIMAd caceoecceceice cans checdeevcaassece teuncmsueinnacenceusseanned deeaxeeeceeawedatecdecs aston seadseearseuiencusce 6 NOTATIONS WSCC NING TOM uia O de 6 Optcal disk AVES dd ne eee eee ey eee 6 AAA AA o sean e ase enn R 6 Removable Media ica sc 6 Abbreviations of Operating Systems Windows ccccocccnncccnnccccnconncnnnnnconnnonnnnnnnononnnnnnnnnnnnnnnnnnnnonnnnnnnnannnnnns 7 o ait cot usa ee cet eel et cae alle cde a oO te a Ne oe tate oka aay 8 REguialo y NOICE Si e ad e e od a a od i el e 9 Warnings and Additions to This Document occccoccnnncccnnccnncccnnnnnnnnnnnnnonnnnnnnnnnonnnnnrnnnonnnnnnnnnonnnrnnnnnnnnrnnnnnnnnrrnnnonannoss 11 Ria A A Sn ee ret ey Mee nr RE eee ere 11 Chapter Maitena sita 12 E Trabster Movement ana DISpOS lesvianas 13 LA Transterto a Third Pa oia 13 1
63. ation to an account with the least privileges possible for the required functionality Upon OS Installation This event does not affect system operation Windows Server 2003 R2 System Event Log DS 7w2k Warmin Broadcom NetXtreme Gigabit Ethernet xx The network link is 9 down Check to make sure the network cable is properly connected 4 Upon system startup or upon applying If the message appears upon system startup or upon applying Starter Pack Starter Pack there is no problem in system operation The device Device Scsi MegaSR1 does not respond within a Megasr Error timeout period During During Consistency Check During Consistency Check This event does not affect system operation event does not affect This event does not affect system operation operation The IPMI device driver attempted to determine if the system supported an IPMI BMC device The driver attempted to detect the presence of the IPMIBMC by searching the SMBIOS for Type 38 IPMIDRV Error record But either no record was found or the record was not compatible with the version of the device driver If a SMBIOS Type 38 record was detected the Dump Data field of the event contains a binary representation of the record 1001 If you use Hardware Management which is provided by Windows Server 2003 R2 above shown event log will be registered For more details refer to Enabling Microsoft Windows Server 2003 When the server is in operation R2 Hardware
64. cccccceeeeeeeeeeeeeeecsesecccesssseeeeeeeeeeeeeesssesececssseseeess 106 6 EXPRESSS GORE ENJING Sd 107 Oe INES TE SMR RO cti ai costes 108 7 1 NEC ESMPRO Agent for Windows ccccccsssseeeeeeeeeeeeeesseeeeeeeeeaeeaseeeeeeessaaaaseeeeeeessaaneeseneesenags 108 ez INEGSESMP RO Manage ericcson se taaceusal A EN 109 7 3 NEC ESMPRO Agent Extension ccccccccccssessseeeececcseeesseecececsseeesseeeeecessuegseeeeeeeessuaasseeeeeessaeas 110 ZA BMS CONQUE daa 110 7 3 NE ExpressUpdate Agent irena o e E ER E E EE e EAn 110 NEC Produ ctinto Collection Ulloa rl a e oa i 111 BL SW SAC nen E E T E E 111 Y Unversal RAID a a aa 112 DA Easy Configuration FUNCION a aa a ar a a dL 112 9 2 Creating Logical Drive of RAID 600 a ia 112 Sci esto GI AAA o ate ea ete ical ie 113 La POST Or MESS A eo 114 2 Listor VW INGOWS Event LOGS iii 124 3 Accessing Data for Electric Power Temperature and Processor UtilizatiON ooccoconccccnnnncnnnnno 132 TE NAMCO WS gee ee ee ec ee ere ene ere ee 132 3 1 1 POWEl COMS UMD NOM xxssucieros ete e e e dea 132 152 Intake ali ten pera le eer a ee eee doler dla cid eel 133 3 1 3 PO CES SO FUI ZA do 136 3 NI Oe a tr oem cen eo ne ere ee et eee ee ne eet ne eee ee eer 137 3 2 1 OWE cons UIMP saca ici 137 i202 Intake air temperature A A a eian 138 3 2 3 Hi A stems ananceatabaiadehencadeenatasacpsavataaotalisdeacedbcsenche 138 Express5800 GT110e S Maintenance Guide 5
65. ce Error An error occurred in the 1st SM detected Bus C062 2nd SMBus device Error An error occurred in the 2nd SM detected Bus C063 3rd SMBus device Error An error occurred in the 3rd SM detected Bus C064 4th SMBus device Error An error occurred in the 4th SM detected Bus C065 5th SMBus device Error An error occurred in the 5th SM detected Bus C066 6th SMBus device Error An error occurred in for the 6th detected SM Bus C067 7th SMBus device Error An error occurred in the 7th SM detected Bus C068 8th SMBus device Error An error occurred in the 8th SM detected Bus C103 BMC core hardware BMC device chip error Turn off the power wait for about 30 failure seconds and restart the server If this does not resolve the problem contact C104 BMC IBF or OBF check Accessing the BMC address your service representative failed failed C105 BMC SEL area full There is not enough capacity to Start up the offline tools and delete write the system event log the event logs C10C BMC update firmware BMC device chip error Turn off the power wait for about 30 corrupted seconds and restart the server If this does not resolve the problem contact C10D Internal Use Area of BMC Failure of the SROM for storing your service representative FRU corrupted chassis information 116 Express5800 GT110e S Maintenance Guide Chapter 3 Appendix 1 POST Error Message 3 3 C10E BMC device chip error Turn off the power wait for about
66. culating the 2 byte 16 bits output value The second value 0x01 15 8 The first value 0x32 7 0 In the example above power consumption 0x0132 hexadecimal 306 decimal watts Tips Power consumption readings may not be acquired depending on the power supply configuration of the server In such cases either of the following messages is displayed Unable to send RAW command channel 0x0 netfn 0x3e lun 0x0 cmd 0xb rsp 0xc1 Invalid Command Express5800 GT110e S Maintenance Guide 137 Chapter 3 Appendix 3 Accessing Data for Electric Power Temperature and Processor Utilization 3 2 2 Intake air temperature Intake air temperature is given by executing IPMI commands to BMC The example below uses Open IPMI driver and IPMITool that are open source software For Red Hat Enterprise Linux 5 OpeniPMI driver is contained in Inbox driver IPMITool is contained in OpenIPMI tools version rpm e Execution example ipmitool sdr type Temperature e Execution result Baseboard Temp4 31h ok 45 degrees C Fnt Pnl Temp 35h ok 27 degrees C CPU1_DIMM1 Temp 40h ok 48 degrees C CPU1_DIMM2 Temp 41h ok 46 degrees C CPU1_DIMM3 Temp 42h ok 49 degrees C CPU1_DIMM4 Temp 43h ns No Reading CPU1_DIMM5 Temp 44h ns No Reading CPU1_DIMM6 Temp 45h ns No Reading P1 Therm Ctrl AOh ok O unspecified The output above shows the following in a line in or
67. d Make sure that the cable is connected to the connector on the front or rear of the server O Is BIOS configuration correct gt You can use the BIOS setup utility to change the keyboard feature Check the BIOS configuration with this utility L Are the server drivers installed Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed These drivers are installed along with the OS Some OS s allow you to change the keyboard and mouse settings Refer to the manual to check that the keyboard and mouse settings are correct Unable to access the Hard Disk Drive L Is the Hard Disk Drive supported by the server Operation of any device that is not authorized by NEC is not guaranteed L Is the Hard Disk Drive properly installed Check the Hard Disk Drive installation status and the cable connections Use the screws provided with the Hard Disk Drive to mount the Hard Disk Drive The Hard Disk Driv LED ligh gt The Hard Disk Drive access LED lights up when the Hard Disk Drive is accessed This green light does not indicate the disk failure Express5800 GT110e S Maintenance Guide 35 Chapter 1 Maintenance 5 Troubleshooting 3 4 When OS is in Operation 2 Window ration is un l L Have you installed the Starter Pack gt If the network driver is installed after OS is installed Windows operation may become unstable Install the Starter Pack by referring to
68. ded to view or print documents because all documents are provided as PDF files If Autorun Menu does not launch eject the DVD and then insert it again Autorun Menu can be re displayed by selecting Computer this is My Computer on XP from Windows Explorer and then double clicking the drive icon of EXPRESSBUILDER DVD Tips The menu item Create drivers disk is not provided for this version A driver disk for Windows can be created as required during the steps of Set up this computer 104 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 5 Details of EXPRESSBUILDER deed Utilities Provided by EXPRESSBUILDER The following utilities can be started when you select Invoke various utilities from Top menu described in Chapter 2 5 2 Menu 2 Top menu 1 Install Starter Pack to installed Windows Installs Starter Pack to the installed Windows Starter Pack contains drivers customized to this server Be sure to install Starter Pack before operating this server If EXPRESSBUILDER is launched from DVD this feature is disabled You can Note install Starter Pack according to Chapter 2 5 2 Menu 4 Autorun Menu Starter Pack is automatically installed when Windows is installed by using EXPRESSBUILDER Tips 2 Save or restore RAID configuration data Saves and restores the configuration data on the RAID Controller The data can be saved to Internal Flash Memory if installed 3 Run a file direct
69. der 1st Sensor name 2nd Sensor number 3rd Sensor status ok indicates that the status has not reached a point of warning or danger 4th Sensor monitoring point oth The current reading of the sensor The sensor indicating intake air temperature contains Amb Ambient Or Fnt Pnl Temp in its name The data in the above example is obtained from the sensor that contains Fnt Pnl Temp in its ID and the intake air temperature is 27 C 3 2 3 Processor utilization The utilization rate of all logical processors is given by executing the mpstat command provided in a Linux distribution For Red Hat Enterprise Linux 5 sysstat version rpm contains the command e Execution example mpstat P ALL e Execution result Linux 2 6 18 164 e15 localhost localdomain 11 17 09 1710930 CPU Suser Snice Ssys Siowait irq soft steal Sidle intr s 1759330 all 1 23 0 04 0 42 2 69 0 03 0 10 0 00 95 49 1086 42 17 59 30 0 0 42 0 00 0 58 0 76 0 00 0 00 0 00 98 24 666 34 LO 30 1 0 41 0 00 0 29 1 09 0 00 0 00 0 00 98 21 0 00 17 597 30 2 2614 0 00 0 33 2 30 0 00 0 00 0 00 95 421 0 00 17 59 30 3 1 85 0 08 0 68 8 59 0 00 0 60 0 00 88 24 379 87 17 59 30 4 0 87 0 00 0 19 0 42 0 00 0 00 0 00 98 53 0 00 17 59 30 5 2 42 0 01 0 35 Irat 0 08 0 00 0 00 95 83 6 63 17 39 30 6 0 30 0 01 OnLy 13 9 0 00 0 00 0 00 98 13 0 02 T7598 30 7 L36 0 20 0 74 TETA 0 12 0 20 0 00 91 66 33 54 You can acquire the processor utilization rate by subtractin
70. dialog box which displays after OS installation Follow the on screen instructions to enter the product key 2 The following devices are indicated as faulty devices in a Windows Server 2008 R2 ServerCore installation environment e SM Bus Controller e PCI Simple Communications Controller e Base System Device e System Interrupt Controller e Performance Controller There is no operational problem 2 nable to acce he partition which was previously created after reinstalling while several disks are connected gt For details refer to the Microsoft website below http support microsoft com kb 2497048 ja Japanese only 26 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 5 Troubleshooting When Windows Server 2008 R2 is installed while several disks are connected the system partition and h rtition 100 MB ar metim i in another disk gt For details refer to the Microsoft website below http support microsoft com kb 2530901 ja Japanese only 2 When Starter Pack is executed on Windows Server 2008 R2 the below message is sometimes displayed for a momen n sh wn 1 program still needs to close Waiting for Task Host Window gt No problems for system operation For details refer to the Microsoft website below http support microsoft com kb 975777 en us 2 Windows Server 2003 R2 DISC 2 was installed after the Windows Server 2003 Service Pack had been applied gt Reapply the Service Pac
71. e in response to them 114 Tips e Write down the displayed messages and beep patterns before contacting a maintenance service company Alarm messages are useful information for maintenance e The list only contains messages for the server For details about error messages for optional devices and the actions to take refer to the manuals that come with each product Express5800 GT110e S Maintenance Guide Chapter 3 Appendix 1 POST Error Message 1 Error messages 1 3 8000 System variable is BIOS setup information is Start the setup utility and then corrupted invalid execute Load Setup Defaults and specify the necessary settings If the same error continues to occur contact your service representative 8002 Check date and time The real time clock time setting Start the setup utility and then specify settings is incorrect the correct date and time If the same error continues to occur contact your service representative 8006 System configuration data The setup utility settings were Follow the procedures described in cleared by Jumper cleared using the jumper Chapter 1 7 Resetting and Clearing 8007 SETUP Menu Password The setup utility password was the Server cleared by Jumper cleared using the jumper 8020 BIOS update error BIOS update failed Try BIOS update again If it fails again contact your service representatives Unsupported CPU An unsupported CPU was detected detected 9E80 Forced to u
72. e server e After transporting the server e After removing the server from storage e After the server wakes up from hibernating in an environment out of the guaranteed operating range temperature 10 C to 40 C humidity 20 to 80 Check the system clock monthly Additionally if you implement the server in a system that requires highly accurate time use of a time server an NTP server is recommended If the system time becomes considerably slow or fast over time even though you regularly adjust it contact the dealer where you purchased the server or the maintenance service company for maintenance Express5800 GT110e S Maintenance Guide 53 Chapter 2 Convenient Features 1 System BIOS 1 22 Advanced If you move the cursor to Advanced the Advanced menu appears For the menus that show a gt to their left all menus on this screen press the lt Enter gt key to display its submenu and then change the settings i Aptio Setup Utility Copyright C 2012 American Megatrends Inc Main Advanced Security Server EEE Exit Processor Configuration Process Figuration MEM fi 5 J Parameter From the Advanced menu select Processor Configuration and then press the lt Enter gt key to display the menu screen shown below For the menu that has on the left move the cursor to it and then press the lt Enter gt key to show its submenus Version 2 10 1208n Copyright C 2012 American Megatrends Inc 1 Processor Con
73. e the appropriate action for each error Entering BIOS Starting up BIOS SETUP MENU This message will disappear when SETUP operation is SETUP MENU completed Waiting for normal A temperature abnormality was Lower the room temperature or turn off the power to temperature detected inside the server cool the server to room temperature before starting up the server If this abnormality continues to occur check if a fan has failed If the same error still continues to occur contact your representative BIOS Updater BIOS update is in progress Wait until BIOS update is completed Running Express5800 GT110e S Maintenance Guide 119 Chapter 3 Appendix 120 BIOS Message on Upper LCD Line System Configuration change is detected PCI Bus System Error x x 1 7 PCI Bus Parity Error x x 1 7 PCI Slot x Correctable Error x 1 4 PCI Slot x Uncorrectable Error x 1 4 PCI Express Correctable Error x xs Se PCI Express Uncorrectable Error x x 1 2 DIMM x Correctable Error x 1 4 DIMM x Uncorrectable Error x 1 4 Description The CPU or memory configuration has changed since the previous startup A system error occurred in the PCI bus x A parity error occurred in the PCI bus X A correctable error occurred for PCI slot x An uncorrectable error occurred for PCI slot x A correctable device error occurred for PCI Express An uncorrectable device error occur
74. e to observe the following precautions to use the server safely Failure to observe the precautions may cause burns injury and property damage For details refer to Safety precautions in Precautions for Use e Make sure to complete installation e Be careful not to pinch your fingers in the server components e Avoid installing under extreme temperature conditions Important Take anti static measures before operating the server For detailed information on static electricity refer to Chapter 2 1 2 Anti static Measures in User s Guide e Clearing CMOS memory 1 Refer to Getting Started provided with this server or Chapter 2 1 Installing Internal Optional Devices in User s Guide to remove the side cover 2 Confirm the position of the CMOS clearing jumper switch 3 Change jumper switch settings from Protection 1 2 to Clear 2 3 Note fe Use the clip provided with the jumper pin of the server e Do not lose the clip 4 Wait about 5 seconds and return the jumper switch settings from Clear 2 3 to Protection 1 2 5 Reattach the side cover 6 Reassemble the removed components connect the power cable and press the POWER switch 7 Press the lt F2 gt key to start the BIOS Setup utility Express5800 GT110e S Maintenance Guide 43 Chapter 1 Maintenance 7 Resetting and Clearing the Server 8 Execute Load Setup Default from the Save amp Exit menu configure the necessary settings
75. ection Utility d NEC Product Info Collection Utility NEC Product Info Collection Utility can collect various information related to the server all at once This utility allows you to collect server information Product Info for maintenance I Usage Execute stdclct collect exe contained in the installation folder of this utility By default this utility has been installed to the C ezclct folder The log folder is created in stdclct folder and Product Info is stored in a compressed zip file Tips e Log on to Windows with an account that has an administrator privilege e The installation drive requires a free space of at least 2 5 GB Express5800 GT110d S Maintenance Guide 111 Chapter 2 Convenient Features 9 Universal RAID Utility 9 Universal RAID Utility Universal RAID Utility is an application to manage or monitor the following RAID Controllers e On board RAID Controller LSI Embedded MegaRAID e N8103 128 RAID Controller 128 MB RAID 0 1 e N8103 149 RAID Controller 512MB RAID 0 1 e N8103 150 RAID Controller 512MB RAID 0 1 5 6 e N8103 151 RAID Controller 1GB RAID 0 1 5 6 For information about installing Universal RAID Utility refer to Universal RAID Utility in Installation Guide Windows Refer to Universal RAID Utility User s Guide in the attached EXPRESSBUILDER for more information about operating instructions and functions 9 1 Easy Configuration Function
76. emble repair or alter the server e Do not remove the lithium NiMH or Li ion batteries e Disconnect the power plug before installing or removing the server 14 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 1 Transfer Movement and Disposal 44 CAUTION Be sure to observe the following precautions to use the server safely Failure to observe the precautions may cause burns injury and property damage For details refer to Safety precautions in Precautions for Use in User s Guide e Do not lift the server by its front bezel or air duct e Make sure to complete installation e Do not get your fingers caught e Be careful of handling internal components that may be at high temperatures Note Tips Make backup copies of important data stored in the Hard Disk Drive 1 Remove the media from the optical disk drive 2 Power off the server POWER LED goes off 3 Unplug the power cord of the server from the power outlet 4 Disconnect all the cables from the server 5 Pack the server securely to protect from damage shock and vibration Important Note Express5800 GT110e S Maintenance Guide 15 Chapter 1 Maintenance 2 Daily Maintenance 2 Daily Maintenance To use this server under top conditions at all times periodically check and perform maintenance as follows If abnormalities are found ask your sales representative avoiding impossible operation 2 1 Checking and Ap
77. en Windows Server 2008 R2 is operating while iSCSI is recognized b57nd60a Warning Upon system startup or upon applying Starter Pack Warning Upon system startup or upon applying Starter Pack Initiator failed to connect to the target Target IP address and TCP Port number are given in dump data Go to the following Microsoft website for details http support microsoft com kb 976072 en us Broadcom NetXtreme Gigabit Ethernet xx The network link is down Check to make sure the network cable is properly connected If the message appears upon system startup or upon applying Starter Pack there is no problem in system operation Broadcom BCM57711 xx The network link is down Check to make sure the network cable is properly connected If the message appears upon system startup or upon applying Starter Pack there is no problem in system operation Express5800 GT110e S Maintenance Guide Chapter3 Ap a a gt 1004 pendix Disk Upon connecting with a USB device remote media and or Virtual Flash USB Device or 2 List of Windows Event Logs The driver detected a controller error on Device Harddiskx DRx Error connection status of the disk lt Word style gt 0000 0008 0010 0018 0020 0028 0030 0038 0040 0048 0050 0068030E 00000103 00000000 EP ER EP 12060000 00000000 00000000 00000000 00000000 00000000 00000000 lt Byte style gt 0000 0008 0010 00
78. etworkfunction amp ha oinparams lun 0 oinparams responderaddress amp h20 Ss Ss oinparams command amp h23 Ss oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 47 1 oinparams requestdatasize 6 set outsdridstringtype oipmi execmethod_ requestresponse oinparams Dim outsdridstring Dim idlength j idlength outsdridstringtype ResponseData 3 and 31 oinparams networkfunction amp ha oinparams lun 0 oinparams responderaddress amp h20 oinparams command amp h23 oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 48 idlength oinparams requestdatasize 6 set outsdridstring oipmi execmethod_ requestresponse oinparams tmpMessage ID String For j 3 to idlength 2 tmpMessage tmpMessage amp Chr outsdridstring ResponseData jJ Next WScript Echo tmpMessage End Sub End Script e Execution example C VBS gt cscript nologo Sensor vbs e Execution result ID String Baseboard Temp4 Sensor Type Temperature Current Value 45 degrees C ID String Fnt Pnl Temp n ensor Type Temperature Q urrent Value 27 degrees C ID String CPU1_DIMM1 Temp ensor Type Temperature Q U urrent Value 35 degrees C ID String CPU1_DIMM2 Temp Sensor Type Temperature Event Status Unavailable Intake air temperature data is ob
79. figuration submenu Aptio Setup Utility Copyright C 2012 American Megatrends Inc a gt Processor Information Version 2 10 1208n Copyright C 2012 American Megatrends Inc 54 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS For details about the options see the table below Processor C3 Report Disabled Specify C3 state of processor to be reported to ACPI C2 OS ACPI C3 Processor C6 Report Disabled Enable or disable the feature to report C6 Enabled state of processor to OS Disabled Enable or disable Enhanced Intel Enabled SpeedStep R Technology feature This option is displayed only when the installed processor supports this featue Turbo Boost Disabled Enable or disable Intel Turbo Boost Enabled Technology Able to display and configure this setting only when the processor that supports this feature is installed Hardware Prefetcher Disabled Enable or disable Hardware Prefetcher Enabled Adjacent Cache Line Prefech Disabled Set the optimal access from memory to cashe Enabled to either Enabled or Disabled DCU Streamer Prefetcher Disabled Enable or disable the prefetcher of L1 data Enabled cache DCU IP Prefetcher Disabled Enable or disable the prefetcher of L1 cache If Enabled set to Enabled the speed to process sequentially organized codes improves Execute Disabled Bit Disabled Enable or disableExecute Disable Bit feature Enabled This option
80. ftware If the problem persists after taking the measures above contact your sales representative Take notes on LED indications and the display on the screen at the failure which will be useful information for the repair For repair within the warranty period be sure to apply with your warranty Express5800 GT110e S Maintenance Guide 19 Chapter 1 Maintenance 4 Collecting Failure Information A Collecting Failure Information If the server is broken you can collect failure information by using the following method The failure information to be described is to be collected only at the request of your sales representative Important When the system restarts after a failure has occurred a message may appear indicating virtual memory shortage Ignore this message and proceed with starting the system Restarting the system may result in an inability to properly dump the data A Y Collecting Event Logs 4 1 1 4 1 2 Collection for various event logs that occurred on the server follows the steps below Tips If a STOP error system error or stall occurs restart the system and then follow the steps below Windows Server 2008 R2 Windows Server 2008 1 Select Administrative Tool and then Event Viewer from Control Panel 2 Select the type of log in Windows Logs Application records events related to running applications Security records events related to security System records events that
81. g idle from 100 138 Express5800 GT110e S Maintenance Guide
82. gt key while the target parameter is highlighted to specify its setting 1 RAID Specify the RAID level The selectable RAID level varies depending on the number of Hard Disk Drives configuring the disk array Important Although RAID5 is displayed if three or more Hard Disk Drives are configured this server does not support RAID5 2 Units Specify the units of the virtual drive capacity specified by Size MB GB or TB 3 Size Specify the virtual drive capacity Up to eight virtual drives can be created For RAID10 the virtual drive capacity cannot be specified 4 DWC Specify the disk write cache Parameter Remarks a Recommended Considering the performance On write back is recommended for this server Note however cache data might be lost in the case of unexpected power failure when On is specified When Off is selected the performance is lowered to 50 or less compared with when On is selected 5 RA Specify whether to perform read ahead Parameter Remarks Do not perform read ahead Perform read ahead Recommended 6 Span Specify the span setting This parameter is not used for this server Express5800 GT110e S Maintenance Guide 89 Chapter 2 Convenient Features 4 RAID System Configuration 8 When all settings are specified select Accept and then press the lt Enter gt key 9 Press the lt ESC gt key to close the screen When the message Save Configuration appe
83. h PCI Slot 2 Option ROM Enabled PCI board PCI Slot 3 Option ROM PCI Slot 3 Option ROM and PCI Slot 4 PCI Slot 4 Option ROM Option ROM are displayed only on server of air cooling system model Factory setting Note Express5800 GT110e S Maintenance Guide 59 Chapter 2 Convenient Features 1 System BIOS a 60 PCI Link Speed Settings submenu Aptio Setup Utility Copyright C 2012 American Megatrends PCI1 Slot Link Speed Limit 5 0 GT s For details about the options see the table below PCI Slot Link Speed Limit 2 5 GT s Specify the upper limit of link soeed of PCI slot 1 5 0 GT s PCI2 Slot Link Speed Limit 2 5 GT s Specify the upper limit of link speed of PCI slot 2 5 0 GT s PCI3 Slot Link Speed Limit 2 5 GT s Specify the upper limit of link soeed of PCI slot 3 5 0 GT s PCI3 Slot Link Speed Limit is displayed only on the 8 0 GT s server of air cooling system model 8 0 GT s is displayed only on the server on which Intel Xeon processor is installed Factory settings Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS 4 Advanced Chipset Configuration submenu From the Advanced menu select Advanced Chipset Configuration and then press the lt Enter gt key to display the menu screen as shown below Aptio Setup Utility Copyright C 2012 American Megatrends Inc Enabled For details about the options see t
84. he table below An rama O ens Disabled Enable or disable the High Precision Event Enabled Timer This feature may not be supported depending on OS Disabled Enable or disable Intel R Virtualization Enabled Technology for Directed l O feature This option is displayed only when the installed processor supports this feature Wake On LAN PME Disabled Enable or disable the feature that remotely Enabled powers on through a network Wake On Ring Disabled Enable or disable the feature that remotely Enabled powers on via serial ports modems Wake On RTC Alarm Disabled Enable or disable the feature that remotely Enabled powers on using the real time clock Factory setting Express5800 GT110e S Maintenance Guide 61 Chapter 2 Convenient Features 1 System BIOS 5 SATA Configuration submenu From the Advanced menu select SATA Configuration and then press the lt Enter gt key to display the menu screen shown below For the menu that has on the left move the cursor to it and then press the lt Enter gt key to show its submenus Aptio Setup Utility Copyright C 2012 American Megatrends Inc gt SATA Information For details about the options see the table below on Ta OOO SATA Information This option is not displayed when SATA Mode is setto RAID Mode SATA Mode Disabled Set SATA Mode IDE Mode For the models that show RAID Mode this AHCI Mode option is only for display RAID Mode Hard Di
85. hen this option is set to Enabled the BIOS Setup Enabled utility is run by the CLI SETUP Command Line Interface SETUP Menu instead of the MENU SETUP To switch back to the MENU SETUP set this option to Disabled in the CLI SETUP menu Factory setting Express5800 GT110e S Maintenance Guide 73 Chapter 2 Convenient Features 1 System BIOS The table below shows the operation when the AC power is turned off once and then back on in accordance with the AC LINK setting System status before AC power was turned off AC LINK setting Stay Off Power On Operating o o Forced shutdown Continue pressing the POWER switch for at least 4 seconds to forcibly turn off the power Tips If an uninterruptible power supply UPS is used for automatic operation set the AC LINK to Power On 74 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS 1 System Management submenu From the Server menu move the cursor to System Management and then press the lt Enter gt key to show its submenus Aptio Setup Utility Copyright C 2012 American Megatrends Inc For details about the options see the table below display only Es verter O ee cren veson OOO Board Partnumber O pts re pat number ofthe mororo Board SerialNumber ptas the soral number ofthe motoron System Par number O pts pant number meten sysiom Sera umber pays ve soa numterftte sen chassis Part umber Y
86. ialize this server does not support this function Express5800 GT110e S Maintenance Guide 99 Chapter 2 Convenient Features 4 RAID System Configuration 4A G SuperBuild Utility and Universal RAID Utility Universal RAID Utility is available as a utility to configure manage and monitor the RAID System after the operating system starts The points to be noted when using the Universal RAID Utility together with the SuperBuild Utility are described below 1 Terms Some terms are different between the SuperBuild Utility and Universal RAID Utility When using the Universal RAID Utility together with the SuperBuild Utility replace the terms as shown in the table below Terms of Universal RAID Utility Terms of SuperBuild Utility RAID Viewer Controller RAID Controller RAID Controller Logical Drive Logical Drive Logical Drive Disk Array Disk Array Disk Array Physical Drive Physical Device Physical Device Tips raidcmd is a command provided by the Universal RAID Utility For details refer to Universal RAID Utility User s Guide 2 Control numbers The numbers indicating RAID Controller information differ between the SuperBuild Utility and Universal RAID Utility as shown in the table below For details about the differences in control numbers refer to Universal RAID Utility User s Guide Item Control Number SuperBuild Utility Universal RAID Utility Controller RAID Controller Starts from 1 Starts from 1 Logical
87. ient time for replacing the Hard Disk Drive gt To make auto rebuild work secure at least 90 seconds from when a Hard Disk Drive is removed to when the drive is installed Are settings correct gt Use the LSI Software RAID Configuration Utility to check the Auto Rebuild settings TOPMENU gt Objects gt Adapter gt Auto Rebuild The Auto Rebuild settings are not available in WebBIOS The Hard Disk Drive failed Contact the maintenance service company with which you signed up or the dealer where you purchased the product 2 A part of Physical Device information of Universal RAID Utility is not be displayed correctly gt lf LSI Embedded MegaRAID is used a part of Physical Device information of Universal RAID Utility may not be displayed correcily 2 Unable to perform Consistency Check L Is the Logical Drive Critical or Degraded gt Replace the failed Hard Disk Drive with new one and then perform Rebuild L Is RAIDO configured for the Logical Drive RAIDO has no data redundancy and therefore Check Consistency is disabled in the RAIDO configuration Cannot set Write Back for Cache Mode gt The current cache of RAID Controller is displayed on Virtual Disks Properties Policies Write If an extra battery is faulty is not connected or insufficiently charged the Cache Mode is changed to WThru Write Through even if you specify WBack Write Back For the description of the Cache Mode refe
88. ility User s Guide To be assigned based on an enclosure that Drive Physical Device Starts from 0 contains the physical device and its slot number 98 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 4 RAID System Configuration 3 Priority specification For setting and displaying the priority of the background tasks Rebuild Patrol Read and Consistency Check for the RAID Controller the WebBIOS uses numerical values while the Universal RAID Utility uses three levels of high middle and low The table below shows the correspondence between the numerical value ranges and levels for each item In this case the priority is the percentage of the background task processing to all processes being processed by the RAID Controller e Correspondence between the setting values for the WebBIOS and the display levels for the Universal RAID Utility Setting values of the LSI Display levels of the Software RAID Universal RAID Utility Configuration Utility 80 to 100 Rebuild priority 31 to 79 Middle Consistency Check priority e Values to be set when changing the level with the Universal RAID Utility Universal RAID Utility High do Rebuild priority High do mwm o COMA Consistency Check priority Tips e The WebBIOS can specify the background initialization priority but the Universal RAID Utility cannot e Although the Universal RAID Utility can specify the priority of initialization Slow Init
89. ion Serial Port A feature for the specified serial port Specifying Serial Port B Serial Port A or Serial Port B allows direct connection via terminal unit such as NEC ESMPRO Manager and options for connection shown below are displayed Terminal Type VT100 Select the terminal type VT UTF8 ANSI Baud Rate 9600 Specify the baud rate 19200 57600 115200 Data Bits Specify the data bit width 8 Parity Specify the parity type Odd Stop Bits 1 Specify stop bits 2 Flow Control None Specify the flow control method Hardware RTS CTS Continue C R after POST Disabled Enable or disable the feature to continue Enabled console redirection after completion of POST Factory setting 66 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 2 3 Security If you move the cursor to Security the Security menu appears For the menu that has on the left move the cursor to it and then press the lt Enter gt key to show its submenus Then configure the settings Aptio Setup Utility Copyright C 2012 American Megatrends Inc Administrator Password Select either Administrator Password or User Password and then press the lt Enter gt key to display the screen where you can register change the password Tips e User Password cannot be set without setting Administrator Password e Do not set any password before installing OS e If you have forgotten any password contact the s
90. ive BBS Priorities is assigned to AMI Remote CD DVD device When executing Load Setup Defaults in Save amp Exit menu the highest priority within CD DVD ROM Drive BBS Priorities is assigned to AMI Remote CD DVD device 1 Refer to EXPRESSSCOPE Engine 3 User s Guide for details of Remote Management Extended License Express5800 GT110e S Maintenance Guide 77 Chapter 2 Convenient Features 1 System BIOS 1 26 Save Exit If you move the cursor to Save amp Exit the Save amp Exit menu appears Aptio Setup Utility Copyright C 2012 American Megatrends I Save Changes and Exit The options of this menu are described below a Save Changes and Exit The SETUP utility closes with all the changes saved in NVRAM Non volatile RAM After the SETUP utility closes the system automatically reboots b Discard Changes and Exit The SETUP utility closes without saving the changes and returns to the previous BIOS settings After the SETUP utility closes the system automatically reboots c Save Changes Changes are saved in NVRAM d Discard Changes The changes will be discarded and the values are reset to the previously set values e Load Setup Defaults This option resets all values in the SETUP utility to the default settings Note 78 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 2 Flash FDD 2 Flash FDD A Flash FDD is a device that is compatible with a flopp
91. k If you applied the Service Pack even once after installing Windows Server 2003 R2 DISC 2 you need not reapply it If the Service Pack application is unknown when you install Windows Server 2003 R2 DISC 2 NEC recommends that the Service Pack be reapplied The message PCI Express Correctable is registered in the DMI event log when installing Windows gt This message may be registered when installing Windows There is no operational problem 2 The system was installed as Workgroup although it is set to join the domain L Is the LAN cable properly connected Ifthe LAN cable is not connected the system is installed in workgroup setting not in domain join setting After the OS is started join the domain The following functions are installed when Windows Server 2008 R2 or Windows Server 2008 was set up ing EXPRESSBUILDER and when IlSis install O Windows Process Activation Service Process Model Configuration APIs L Remote Server Administration Tool Role Administration Tools Web Server IIS Tools gt The features listed above are activated because they are required for the installation of IIS basic features Express5800 GT110e S Maintenance Guide 27 Chapter 1 Maintenance 5 Troubleshooting 2 The Teln rvice is not install gt Adjust the computer name to 14 characters or less and then install the Telnet Service according to the following procedure How to install the Telnet Se
92. ly Directly starts an external utility stored in removable media Use this function only for utilities provided by NEC Note The operation of external utilities provided by companies other than NEC is not guaranteed Express5800 GT110e S Maintenance Guide 105 Chapter 2 Convenient Features 5 Details of EXPRESSBUILDER 3 4 Configure EXPRESSBUILDER Settings EXPRESSBUILDER settings can be configured when you select Configure EXPRESSBUILDER settings from Top Menu described in Chapter 2 5 2 Menu 2 Top Menu as follows 1 Load a driver into EXPRESSBUILDER A driver stored in removable media can be loaded Use this function only for drivers provided by NEC Note The operation of drivers that are provided by companies other than NEC is not guaranteed 2 Manage Internal Flash Memory Internal Flash Memory can be managed by using commands described below Note The below commands are not available when EXPRESSBUILDER is started from Internal Flash Memory a Confirm the connection of Internal Flash Memory Checks if Internal Flash Memory is installed and accessible POST message is changed depending on the execution result of this command If the connection of Internal Flash Memory is recognized the commands b and c below can be executed Connected EXPERSSBUILDER can be started by pressing lt F3 gt key lt F3 gt Internal Flash Memory is displayed on the screen Not connected EXPERSSBUILDER canno
93. may affect the network Tips Jon checking the Hard Disk Drive no data is written to the disk amp 2 Startup and Exit of System Diagnostics Start up System Diagnostics in the following procedure If the server is running shutdown the system 1 Start up EXPRESSBUILDER and select Tool menu from Boot menu For information on starting up EXPRESSBUILDER refer to Chapter 2 5 Details of EXPRESSBUILDER Note in case Language selection menu appears select English 2 Select Test and diagnostics Select End User Mode to start system diagnostics This process takes about three minutes When the diagnostics is completed the screen display changes as shown below Express5800 GT110e S Maintenance Guide 45 Chapter 1 Maintenance 8 System Diagnostics Diagnostics tool title TeDoLi TEst amp Diagnosis On Linux Ver001 00 Build020901 1 1m Test End Start 10 06 58 End 10 09 58 Pass 000 03 00 TestTime 000 03 00 Test End NormalEnd 03 AbnormalEnd 00 ForceEnd 00 Test window title Test results lt System gt MEM Memory 16 count NormalEnd CACHE Cache 49 count NormalEnd lt SCSI gt HDD_02 000 DK32DJ 36W 89 count NormalEnd Test summary window Enter Detail Information ESC Return to Enduser Menu Diagnostics tool title Shows the name and version of the diagnostic tool Test windows title Shows the progress of the diagnostics Test End is displayed when the diagnostics completes Test result
94. mpersonate user requests Upon OS Installation This event does not affect system operation joo ee processing registry parameters Extension agent terminating 1020 Upon OS Installation This event does not affect system operation 128 Express5800 GT110e S Maintenance Guide Chapter 3 Appendix 2 List of Windows Event Logs Security Licensing Warning Component error hr 0x80049E00 4 3 1054 755C Upon OS Installation This event does not affect system operation The SNMP Service encountered an error while accessing the registry key SYSTEM CurrentControlSet Services SNMP Parameters PermittedMa nagers Upon OS Installation This event does not affect system operation EvntAgnt Error SNMP Event Log Extension Agent did not initialize correctly Upon OS Installation This event does not affect system operation EvntAgnt Warning Log file not positioned at end Upon OS Installation This event does not affect system operation Error positioning to end of log file can t get oldest log record EvntAgnt Warning Handle specified is 17891340 Return code from GetOldestEventLogRecord is 223 Upon OS Installation This event does not affect system operation Microsoft Windows The winlogon notification subscriber lt GPClient gt was unavailable to Warning DRE Winlogon handle a notification event Upon OS Installation This event does not affect system operation Microsoft Windows Warin The winlogon notification subscriber
95. n running an OS for the first time This event does not affect system operation Microsoft Windows Kernel EventTracing 126 Session Microsoft Windows Setup stopped due to the following error 0OxC000000D When running an OS for the first time This event does not affect system operation Express5800 GT110e S Maintenance Guide Chapter 3 Appendix 2 List of Windows Event Logs Microsoft Windows Dhcp Client Admin If this event is logged when installing an OS running an OS for the first time or while applying Starter Pack it does not affect system operation When installing an OS running an OS for the first time or applying Starter Pack Your computer was not assigned an address from the network by ee ee ee ee the DHCP Server for the Network Card with network address Error 0x50E549A98325 The following error occurred 0x79 Your Dhcp Client i l computer will continue to try and obtain an address on its own from 1001 the network address DHCP server Windows Server 2008 System Event Log e For Windows Server 2008 x64 b57nd60a l Broadcom NetXtreme Gigabit Ethernet xx The network link is down e For Windows Server Warning Check to make sure the network cable is properly connected 2008 x32 b57nd60x Upon system startup or upon applying If the message appears upon system startup or upon applying Starter Starter Pack Pack there is no problem in system operation 12nd Warnin Broadcom BCM57711 xx The
96. nance Guide Chapter 1 Maintenance 5 Troubleshooting 3 9 When EXPRESSBUILDER is Started on Windows 2 nnot r nlin men C Do you have Adobe Reader installed correctly in your system gt Some documents are supplied in PDF format To read PDF files Adobe Reader needs to be installed in your computer L Is your browser Internet Explorer Internet Explorer sometimes displays the Information bar to enforce security If this happens click the Information bar to display the documents 2 The menu does not appear L Is the operating system Windows XP or later or Windows Server 2003 or later Operate this program with Windows XP or later or Windows Server 2003 or later Windows Server 2008 Server Core is not supported Is the shift key pressed Setting the DVD CD with the shift key pressed down cancels the Autorun feature L Is the OS in the proper state gt The menu may not appear depending on the system registry setting or the timing to set the DVD CD In such a case select My Computer from Explorer and double click the icon of the set DVD drive 2 The menu item t Autorun are unavailabl L Is your system environment correct gt Some software requires administrator authority or needs to be operated on the server Run on the appropriate environment Confirm the settings of Regional and Language Options Set the language settings of each tab to English US 3 10 For Bundled Software
97. nce Guide 129 Chapter 3 Appendix 2 List of Windows Event Logs Application Event Log A provider HiPerfCooker_v1 has been registered in the WMI namespace Root WMI to use the LocalSystem account This account is privileged and the provider may cause a security le Warnin violation if it does not correctly impersonate user requests 1n m 5 63 z 9 la provider WMIProv has been registered in the WMI namespace Root WMI to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests Upon OS Installation OS Installation This event does not affect system operation Installing the performance counter strings for service E C WINDOWS syswow64 ipsecort ini anne pee MON C WINDOWS syswow6d ipsecprt ini failed The first DWORD in the Data section contains the error code Upon OS Installation OS Installation Upon OS Installation This event does not affect system operation A provider Rsop Planning Mode Provider has been registered in the WMI namespace root RSOP but did not specify the HostingModel property This provider will be run using the LocalSystem account This account is privileged and the provider may cause a security WinMgmt Warning Violation 5603 if it does not correctly impersonate user requests Ensure that provider has been reviewed for security behavior and update the HostingModel property of the provider registr
98. nfiguration you may be required to create a copy of OEM drivers on a removable media 6 1 Recovery of Windows Server 2008 R2 and Windows Server 2008 If Windows does not start for some reason you can recover Windows using the system recovery option Be sure to perform this operation under the supervision of a user or administrator who has a thorough knowledge of this option For details refer to Windows Help When OEM drivers are required copy the files under the following designated folder in EXPRESSBUILDER to a removable media e Windows Server 2008 R2 024 win winnt oemfd ws2008r2 e Windows Server 2008 64 bit Edition 024 win winnt oemfd ws2008x64 e Windows Server 2008 32 bit Edition 024 win winnt oemfd ws2008 6 2 Recovery of Windows Server 2008 R2 x64 Edition and Windows Server 2008 If Windows does not start for some reason you can recover Windows using the recovery console Be sure to perform this operation under the supervision of a user or administrator who has a thorough knowledge of this method For details refer to Windows Help When OEM drivers are required copy the files under the following designated folder in EXPRESSBUILDER to a Flash FDD e Windows Server 2003 R2 x64 Edition 024 win winnt oemfd w2k3amd e Windows Server 2003 R2 Windows Server 2003 024 win winnt oemfd dotnet 40 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 7 Resetting and Clearing the Server d Re
99. nsor rv_ls rv_ms rc_ls rc_ms sensorNum Dim outtmp unitsl units2 sensortype oinparams networkfunction amp ha oinparams lun 0 oinparams responderaddress h20 Ss oinparams command h23 Ss oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 20 14 oinparams requestdatasize 6 set outtmp oipmi execmethod_ requestresponse oinparams unitsl outtmp ResponseData 3 Select Case outtmp ResponseData 4 case 0 units2 unspecified case 1 units2 degrees C case 6 units2 Watts case else units2 Refer to IPMI Specification Type 0x _ amp hex outtmp ResponseData 4 End Select Get Sendor Reading Dim sensorData rawData currentValue oinparams networkfunction amp h4 oinparams lun 0 oinparams responderaddress h20 S oinparams command amp h2d S oinparams requestdata array sensorNum oinparams requestdatasize 1 set sensorData oipmi execmethod_ requestresponse oinparams If sensorData Completioncode lt gt 0 Then WScript Echo Sensor Not Available exit Sub End If rawData sensorData ResponseData 1 If unitsl and amp h40 Then If rawData And amp h80 Then rawData rawData Xor amp hff End If f unitsl and amp h80 Then call get2complement rawData rawData 8 Elsel End If If sensorData ResponseData 2 And h80
100. nt Features 4 RAID System Configuration 4 1 1 Exiting the LSI Software RAID Configuration Utility On the TOP menu of the LSI Software RAID Configuration Utility press the lt Esc gt key When the confirmation message appears select Yes When the following message appears press lt Ctrl gt lt Alt gt lt Delete gt The server restarts Press lt CTRL gt lt ALT gt lt DEL gt To Reboot The System Express5800 GT110e S Maintenance Guide 83 Chapter 2 Convenient Features 4 RAID System Configuration 4 2 Menu Tree Selection and execution parameter Setting parameter e Data display Can be set or modified after a virtual drive is created 1 2 84 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 4 RAID System Configuration 2 2 Cancel the setting of a hot spare Hard Disk Drive Device Properties View the Hard Disk Drive information Express5800 GT110e S Maintenance Guide 85 Chapter 2 Convenient Features 4 RAID System Configuration A LSI Software RAID Configuration Utility Operating Procedure 4 3 1 Creating and adding a configuration Run the LSI Software RAID Configuration Utility Set new configuration data Disk array virtual drive settings Check the virtual drive settings Initialize the virtual drive Execute a Consistency Check Exit the LSI Software RAID Configuration Utility 1 Run the LSI Software RAID Configuration Utility
101. o 21 AA Coleco Memory DU oscila sane a RN 21 Be A A berate adi nel a a a gsGueoe 22 3 1 Upon Power On to the End of POST ccccccccsccseeccescceseseesceseeecescoeeeeeescceseeeescceseeeesccseseeescoeeeees 22 3 2 Upon Starting EXPRESSBUIEDER sic ts 24 Bed ADOMIMSTANMNG OS ni a a e 26 wed WWE OS IS Stale estic 29 HE VINER TOREO US io ei a o 31 3 6 When Operating a RAID System eaae lee ee 32 3 7 When Using Internal Devices and Other Hardware ccccccccceseeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeessaaaeeees 35 38 WNerOSIS IM OPIO oie o eta e e de oe a dl ol 36 3 9 When EXPRESSBUILDER is Started ON WiNdoOWS cccccoocccnnccconccnncononccnncnnnnnonnnononnnnnnnnonrnnnnonanenos 37 Express5800 GT110e S Maintenance Guide Contents 3 10 For B ndled SO Wai secaceiae tapas ian anata a E AEE cca aah team ate ea deans 37 2 41 FOr Optical DISK DIGS ir aa 38 212 NVC WIP OW CMON cence O 39 G Windows System Recover o a ciel ae o a e beats ue welll bee 40 6 1 Recovery of Windows Server 2008 R2 and Windows Server 2008 ooccccoocccccccccncccccncoconcnccnononononons 40 6 2 Recovery of Windows Server 2003 R2 x64 Edition and Windows Server 2003 ooooccccccococccoccccocccnncoconononcnnnos 40 Ta Resetting and Clearingine Server a 41 A WSOMWGLE A A 41 12 BMO RESE Vi e a e od td ld e o elo ae 41 E os a a ead a a 41 7 4 Clearing BIOS Settings CMOS Memory nessserers tenane e e e 42 LB Sy Ste
102. o device Device RaidPortX was issued gt Retry by OS has succeeded It is not the problem in operating the system Note E different number replaces X depending on the system Event ID505 If the N8103 141 or N8103 1 eXtra battery is mounted the following message may be registered in the RAID f Universal RAID Utili n l Windows event Linux l Event source raidsrv Event ID gt 505 Type Warning Description gt lt RU0505 gt CTRL Number of RAID Controller Temperature of battery is high L Ifthe above event is registered check the Cache Mode current value of the RAID Controller with Universal RAID Utility gt If the Cache Mode current value is Write Back use the battery as is because there is no problem If the Cache Mode current value is Write Through the battery refresh operation causes the battery temperature to rise temporarily This event temporarily stops the refresh operation so the battery temperature drops and the refresh operation resumes However it may take time till the temperature drops After the refresh operation is completed the Cache Mode current value changes to Write Back If the Cache Mode does not change to Write Back although 24 hours have elapsed the battery may be faulty Replace the battery Express5800 GT110e S Maintenance Guide 33 Chapter 1 Maintenance 5 Troubleshooting 2 Event ID508 If the N8103 141 or N8103 153 extra battery is mounted the following message is registe
103. oard Voltage Non Critical BaseBoard Voltage Non Critical BaseBoard Voltage Critical BaseBoard Voltage Critical Baseboard Temperaturel Lower A temperature abnormality was It is possible that a fan has failed or is Non Critical detected clogged Contact your service board emear representative and request repairs Non Critical Baseboard Temperaturel Critical Baseboard Temperaturel Critical Baseboard Temperature2 Non Critical Baseboard Temperature2 Non Critical Baseboard Temperature2 Critical Baseboard Temperature2 Critical DIMM Area Temperature Lower Non Critical DIMM Area Temperature Upper Non Critical DIMM Area Temperature Lower Critical DIMM Area Temperature Critical Express5800 GT110e S Maintenance Guide 121 Chapter 3 Appendix 122 1 POST Error Message 2 3 Processor Thermal Control Upper Non Critical Processor Thermal Control Upper Critical DUMP Request OS shutdown Alm Power Supply Failure detected Processor Missing Processor Thermal Trip Uncorrectable Uncorrectable Uncorrectable Uncorrectable Processor Internal Error Sensor Failure Detected SMI timeout IPMI Watchdog timer timeout Power off Node Manager Firmware Image execution Failed Node Manager Firmware Flash Erase Error Node Manager Firmware Flash Corrupted Node Manager Firmware Flash Corrupted Node Manager Internal Error A tempe
104. ocessor is not installed Make sure that the processor is correctly mounted If this does not resolve the problem contact your service representative and request either a processor or motherboard replacement 1 1 No graphics controller could be detected Contact your service representative and request a motherboard replacement 1 An error occurred during the POST Contact your service representative and request processing a motherboard replacement 3 Failed to read the BIOS executable module Contact your service representative and request Or BIOS has no executable module a motherboard replacement 4 Failed to initialize the BIOS executable Contact your service representative and request module a motherboard replacement 7 Failed to reset the system Contact your service representative and request a motherboard replacement Express5800 GT110e S Maintenance Guide Chapter 3 Appendix 1 POST Error Message 3 Error messages on a virtual LCD In the EXPRESSSCOPE Engine 3 BMC web browser window you can confirm virtual LCD error messages for details on the virtual LCD refer to EXPRESSSCOPE Engine 3 User s Guide The table below shows the error messages displayed on upper and lower lines the error contents and actions taken for the errors 1 tia RPF zA EEES RR EXPRESSSCOPE IYYY AIDOT AIL t 118 BMC50E549A770F9 192 168 1 34 A VAFA YE rroez BE P227 O E Ps IPMIASE EFS BB Express5800 R110e 1E N8
105. on error on time windows com 0x9 NtpClient Time Service g will try again in 15 minutes and double the reattempt interval thereafter Express5800 GT110e S Maintenance Guide 127 Chapter 3 Appendix 2 List of Windows Event Logs The IPMI device driver attempted to communicate with the IPMI BMC device during normal operation However the communication failed due to a timeout You can increase the timeouts associated with the IPMI device driver IPMIDRV Warning The above event log may be recorded Usually however IPMI When the system is used command retry processing is performed so there is no operation problem Microsoft Windows Security Licensing Warning SLUINotify service has failed to start hr 0x80070424 SLC Execute the license authentication from the license authentication Upon OS Installation acer Microsoft Windows Profile notification of event Create for component User Profiles Warning 56EA1054 1959 467f BE3B A2A787C4B6EA failed error code is Service 2147023591 The event may be registered at logon This event does not affect system operation Upon OS Installation The server could not bind to the transport Device NetBT_Tcpip_ 7A71FB4F 0E8F 4E19 9B14 A68452 Server 59AAD6 because another computer on the network has the same name The server could not start Upon OS Installation This does not affect system operation Initialization failed because the transport refused to open initial addre
106. pany 3 Upon Power On to the End of POST 2 When th wer le i nn he POWER LED turns on The POWER LED lights amber during initialization of the server after connecting the power cord The POWER LED turns off when initialization finishes This is a normal operation not a malfunction 2 When the power cable is connected the POWER LED turns on gt Although the POWER LED turns on immediately after AC power is supplied no error has occurred The POWER LED turns off when the POWER switch is turned ON OFF 2 Eail to power on the server L Is the server properly supplied with power gt Check if the power cord connects to the power outlet or UPS that meets the power specifications for the server gt Use the power cord that comes with the server Additionally check the power cord for broken shield or bent plugs gt Make sure the power breaker for the connected power outlet is on gt If the power cord is plugged to a UPS make sure the UPS is powered and it outputs power Refer to the manual that comes with the UPS for details Power supply to the server may be linked with UPS using the BIOS Setup utility L Did you press the POWER switch gt Press the POWER switch on the front of the server to turn on the power the POWER LED ON When the power cord is connected the management controller is initialized The power cannot be turned on during initialization even if the POWER switch is pressed The POWER LE
107. plying Updates Express5800 Series posts update information for BIOS FW firmware driver and others of the server and peripheral devices on our website We recommend that the latest update always be applied for stable system NEC corporate site http www nec com Support amp Downloads NEC also provides the tool ExoressUpdate that supports the detection download and application of the updates that must be applied to BIOS and FW firmware of the server ExpressUpdate is contained in EXPRESSBUILDER provided with the server Tips e Download and apply the latest update yourself e NEC recommends that you back up data for a rainy day before applying the latest update 2 2 Checking Alerts Use NEC ESMPRO Manager for Windows to constantly verify that no abnormalities are discovered on the monitored server and that no alerts have been issued Example image of NEC ESMPRO Manager 7 Favorites ES EE Suggested Sites gt 2 NEC ESMPRO Manager Version5 n A 25 0f29 item s 25 items Y page Delete Unread gt Read Read gt Unrea Save 7 All save 29 items User Name root Authority Administrator s Environment Setting About NEC ESMPRO Manager Help E Summary Read Unread Type Manager Component Address Recieved Source T CPU Waming Recovered TT CPU Load Waming T amp CPULoad Eror TQ Voltage Lower Limit Waming Recovered CPU mgr ESMI10RG1 Server 192 168 1 151 10 29
108. prevent diversion to other products Note e For disposal or replacement of the battery on the mother board of the server consult with your sales representative e lt is the user s responsibility to completely erase all data stored on storage devices such as Hard Disk Drives backup data cartridges or any other media such as CD R CD RW so that the data cannot be restored by a third party e Some components including fans built in batteries and the optical disk drive work for a limited period of time and require replacement For stable operation of the server NEC recommends you regularly replace these components Contact the store where you purchased the server or a maintenance service company for information on replacement or the lifetime of components 1 3 Regarding the Transportation of This Server This server and or some of the associated optional devices uses lithium metal batteries or lithium ion batteries Regulations for air ocean transportation apply when transporting lithium batteries Conform to theregulations if you want to transport this server or optional devices by air or ship 1 4 Moving and Storage Follow the steps below when you move or store this server 4 WARNING Be sure to observe the following precautions to use the server safety Failure to observe the precautions may cause death or serious injury For details refer to Safety precautions in Precautions for Use in User s Guide e Do not disass
109. questdata array Reserve_LS Reserve_MS Record_LS Record_MS Offset Length oinparams requestdatasize 6 set outparams oipmi execmethod_ requestresponse oinparams Express5800 GT110e S Maintenance Guide 133 Chapter 3 Appendix 3 Accessing Data for Electric Power Temperature and Processor Utilization If outparams Completioncode 0 Then If outparams ResponseData 6 1 Then Full Sensor Record call GetSensorType Reserve_LS Reserve_MS Record_LS Record_MS sensorType If sensorType 1 Then Temperature WScript Echo y call GetIDString Reserve_LS Reserve_MS Record_LS Record_MS a WScript Echo Sensor Type Temperature sensorNum outparams ResponseData 10 call GetSensor Reserve_LS Reserve_MS Record_LS Record MS sensorNum End If End If Record_LS outparams ResponseData 1 Record_MS outparams ResponseData 2 If Record_LS amp hff And Record_MS amp hff Then exit For End If End If Next Sub GetSensorType rv_ls rv_ms rc_ls rc_ms sensorType Dim outtmp oinparams networkfunction amp ha oinparams lun 0 oinparams responderaddress h20 B oinparams command amp h23 Ss oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 12 2 oinparams requestdatasize 6 set outtmp oipmi execmethod_ requestresponse oinparams sensorType outtmp ResponseData 3 End Sub Sub GetSe
110. questresponse oinparams WScript Echo Completion Code 0x amp hex outparams Completioncode If outparams Completioncode lt gt 0 Then Wscript Echo Not supported Else WScript Echo Data LS Byte 0x amp hex outparams ResponseData 2 WScript Echo Data MS Byte Ox amp hex outparams ResponseData 3 WScript Echo Power Consumption amp outparams ResponseData 3 256 _ outparams ResponseData 2 watts End If End Script e Execution example C VBS gt cscript nologo Power vbs 132 Express5800 GT110e S Maintenance Guide Chapter 3 Appendix 3 Accessing Data for Electric Power Temperature and Processor Utilization e Execution result Completion Code 0x0 Power Consumption 76 watts The power consumption is 76 watts Tips Power consumption readings may not be acquired depending on the power supply configuration of the server The completion code in such cases is 0xC1 or OxCB 3 1 2 Intake air temperature Execute the following standard commands that conform to IPMI to search the SDR Sensor Data Record for the temperature sensor and obtain intake air temperature data e Get SDR Repository Info e Reserve SDR Repository e Get SDR e Get Sensor Reading Below is the sample file created by using Visual Basic Script e g Sensor vbs Start Script Option Explicit Prepare for MS IPMI Drive
111. r Dim osvc oclass Dim oinstance oipmi set osve getobject winmgmts root wmi set oclass osvc get microsoft_ipmi for each oinstance in osvc instancesof microsoft_ipmi set oipmi oinstance next Get SDR Repository Info Dim oinparams set oinparams oclass methods_ requestresponse inparameters Get SDR Repository Info oinparams networkfunction ha oinparams lun 0 oinparams responderaddress amp h20 oinparams command amp h20 oinparams requestdatasize 0 Fire IPMI Command Dim outparams Dim i RecordCount set outparams oipmi execmethod_ requestresponse oinparams RecordCount outparams ResponseData 3 256 outparams ResponseData 2 Reserve SDR Repository oinparams networkfunction ha oinparams lun 0 oinparams responderaddress amp h20 oinparams command amp h22 oinparams requestdatasize 0 Dim Reserve_LS Reserve_MS set outparams oipmi execmethod_ requestresponse oinparams Reserve_LS outparams ResponseData 1 Reserve_MS outparams ResponseData 2 Get SDR for each record Dim Record_LS Record_MS Offset Length Dim cnt sensorNum sensorType First Record Record_Ls 0 Record_MS 0 For cnt 0 to RecordCount 1 Offset 0 Length 9 oinparams networkfunction amp ha oinparams lun 0 oinparams responderaddress amp h20 oinparams command amp h23 oinparams re
112. r detailed parameters 1 2 1 Main If you start up the SETUP utility the Main menu is displayed first ght C 2012 American Megatrends Inc System Language English 52 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS The table below shows the items you can configure on the Main menu BIOS Information o 1 BIOS Version Displays the BIOS version display only Build Date MM DD YYYY Displays the BIOS build date display only Access Level Administrator User System Language English Francais Espanol Deutsch Italiano Displays the access level of the login user Administrator or User display only If no password is specified Administrator is displayed Displays the basic memory capacity display only Select the display language for the BIOS If you run SETUP with BIOS Redirection Port enabled English is automatically selected for System Language At that time you cannot change setting of System Language If BIOS Redirection Port is disabled the language set in this option is used at the next startup of SETUP and you can change the language setting WWW MM DD YYYY Set the system date HH MM SS Set the system time System Date System Time Factory settings Tips Be sure to confirm that the date and time in the BIOS parameters are correctly configured In any of the following situations check the system time before using th
113. r to Chapter 2 4 RAID System Configuration 32 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 5 Troubleshooting The N3103 141 or N8103 153 extra battery is not recognized or the following message is displayed in POST The battery hardware is missing or malfunctioning or the battery is unplugged or the battery could be fully discharged If you continue to boot the system the battery backed cache will not function If battery is connected and has been allowed to charge for 30 minutes and this message continues to appear then contact technical support for assistance Press D to disable this warning if your controller does not have a battery Are the cable between the battery pack and battery board and the control cable between the battery board and battery connector connected correctly gt Connect the cables correctly L Is this message displayed after the battery is connected gt Ifthe battery charging status is low the battery may not be recognized If the battery is not recognized although 24 hours has passed restart the system once If the battery is not recognized although the above action has been taken the extra battery may be faulty Contact the maintenance service company with which you signed up or the dealer where you purchased the product Event 1D129 The following m rs on Windows Event L Event source megasas2 Event ID A A Type Warning Description Reset t
114. rature abnormality was detected The dump button was pressed An OS stop error occurred A power supply unit abnormality occurred No CPU is installed The power was forcibly turned off due to a CPU temperature abnormality An unrecoverable error occurred for DIMM1 An unrecoverable error occurred for DIMM2 An unrecoverable error occurred for DIMMS An uncorrectable error occurred for DIMM4 An internal CPU error IERR occurred Abnormality in a sensor was detected A timeout occurred while servicing system management interrupts A watchdog timer timeout occurred Abnormality in Node Manager occurred lt is possible that a fan has failed or is clogged Contact your service representative and request repairs Wait until collecting the memory dump data has finished Record the displayed message wait until collecting the memory dump data has finished and then contact your service representative and request repairs Make sure that the power cord is plugged in If this does not resolve the problem contact your service representative and request repairs Contact your service representative and request CPU or motherboard replacement Contact your service representative Turn off the power wait for about 30 seconds and restart the server If this does not resolve the problem contact your service representative Express5800 GT110e S Maintenance Guide Chapter 3 Appendix 1
115. rd Management Controller and remote control functions by PC for Management Express5800 GT110e S Maintenance Guide 49 Chapter 1 Maintenance 9 Offline Tools 9 3 Console less The Off line tools can be remotely controlled from PC for Management without requiring keyboard or other consoles to be connected 9 3 1 How to remotely control Control from a LAN connected PC for Management using the remote KVM of EXPRESSSCOPE engine 3 For details of the remote KVM refer to EXPRESSSCOPE Engine 3 User s Guide in EXPRESSBUILDER Note Connect the LAN cable to the connector on management LAN port Or if Shared BMC LAN feature is used connect the LAN cable to the corresponding LAN connector You can also control Off line Tools remotely by using BIOS Console Redirection 9 3 2 Preparation Set the remote management feature of EXPRESSSCOPE Engine 3 in advance to check hardware error information during console less operation For settings information refer to EXPRESSSCOPE Engine 3 User s Guide or NEC ESMPRO Manager online help 50 Express5800 GT110e S Maintenance Guide NEC Express5800 Series Express5800 GT110e S Convenient Features This chapter describes convenient features for using the server Refer to this chapter according to your purpose and need 1 System BIOS Describes the BIOS settings and parameters 2 Flash FDD Describes the Flash FDD 3 Power Control Features Describes the power control
116. re starting the offline tools by setting RDX to hibernate mode e Off line Maintenance Utility The Offline Maintenance Utility is started when Maintenance Utility is selected The Offline Maintenance Utility is used for preventive maintenance and failure analysis for this product When you are unable to start NEC ESMPRO due to a failure the Offline Maintenance Utility can be used to check the cause of the failure Important The Off line Maintenance Utility is intended for mainenance personnel Consult with your service representative if a trouble that requires Off line Maintenance Utility occurs After starting up the Off line Maintenance Utility the following features are available to run IPMI Information Viewer Displays System Event Log SEL Sensor Data Record SDR and Field Replaceable Unit FRU in IPMI Intelligent Platform Management Interface and also back up such information Using this feature system errors and events can be investigated to locate the parts to be replaced You can also clear the System Event Log SEL area and specify the operation when the System Event Log SEL area becomes full System Information Viewer Displays information on processor CPU BIOS Also output the information to a text file System Information Management Set the information specific to your server Product information Chassis information e BMC Configuration Itis used for setups of alert functions by BMC Baseboa
117. red in the RAID f Universal RAID Utility an l Windows event log Linux l Event source raidsrv Event ID gt 508 800001FC Type Warning Description gt lt RUO508 gt CTRL Number of RAID Controller The battery status is unstable L Did the battery become unstable immediately after the extra battery had been mounted gt Immediately after the extra battery is mounted this event may be registered till the battery refresh operation is completed L If this message is registered wait for about 15 minutes and check the Cache Mode current value of the RAID Controller If the Cache Mode current value is Write Back use the battery as is because there is no problem lf the current cache mode is set to Write Through the battery needs to be refreshed Contact your service representative If Write Through is retained for 9 hours or more after starting refresh operation the battery may be faulty Replace the battery 2 Event ID510 The following event is logged in RAID log of Universal RAID Utility and OS log Windows vent r Linux l when itionall ry is install Event source raidsrv Event ID 510 Type Info Description gt lt RU0510 gt CTRL Number of RAID Controller Battery Refresh required gt Use Universal RAID Utility to perform battery refresh manually Refer to Universal RAID Utility User s Guide stored in EXPRESSBUILDER for more information DISK LED flashes O DISK LED flashe
118. red for PCI Express A correctable memory error occurred in DIMM x An uncorrectable memory error occurred in DIMM x 1 POST Error Message 2 2 If this message appears even when no configuration change has been made contact your service representative Contact your service representative The error was corrected You may continue operating the server If the same error occurs after restart re install PCI card If it does not solve your problem contact your service representative Re install PCI card If it does not solve your problem contact your service representative The error was corrected You may continue operating the server If the same error occurs after restart contact your service representative Contact your service representative The error was corrected You may continue operating the server If the same error occurs after restart re install DIMM If it does not solve your problem contact your service representative Re install DIMM If it does not solve your problem contact your service representative Express5800 GT110e S Maintenance Guide Chapter 3 Appendix 1 POST Error Message e Messages displayed on a lower LCD line 1 3 BMC Message on Lower LCD Line Processor Voltage Lower A voltage abnormality was Contact your service representative Non Critical detected Processor Voltage Non Critical Processor Voltage Critical Processor Voltage Critical BaseB
119. ress lt F3 gt key when the following message appears on POST screen At this time be sure to remove a bootable disc from the optical disk drive Press lt F2 gt SETUP lt F3 gt Internal Flash Memory lt F4 gt ROM Utility lt F12 gt Network If lt F3 gt Internal Flash Memory is not displayed on POST screen make sure that Internal Flash Memory is connected correctly by referring to a in Chapter 2 5 4 Configure EXPRESSBUILDER Settings 2 Manage Internal Flash Memory When EXPRESSBUILDER is started from Internal Flash Memory Boot Selection Menu shown in Chapter 2 5 2 Menu 1 Boot Selection Menu appears Express5800 GT110e S Maintenance Guide 101 Chapter 2 Convenient Features 5 Details of EXPRESSBUILDER 32 2 Menu EXPRESSBUILDER is operated by using onscreen menus 1 Boot Selection Menu When EXPRESSBUILDER starts from DVD or Internal Flash Memory Boot Selection Menu shown below appears Boot selection Os installation default Tool menu Normal mode Tool menu Redirection mode Use the upper and lower arrow keys to move the cursor and then press lt Enter gt key to select it Os installation default is selected if no key is pressed If Os installation is selected Top menu shown in 2 Top menu appears after confirmation of Windows PE software license If Tool menu Normal mode is selected Tool Menu shown in 3 Too Menu appears The screen appears on the display Select
120. rocessing if a memory resource error occurred while executing POST This setting is enabled if POST Error Pause in the Server menu is enabled Even if this option is set to Boot operation stops at the end of POST if errors occurred for all resources Power Switch Inhibit Disabled Enable or disable the power switch inhibit feature Enabled Standby Power Save Disabled Enable or disable the feature that saves the standby Enabled power on standby If this option is enabled the AC LINK setting is fixed to Power On and cannot be changed AC LINK Stay Off Specify how the power state should be when the AC Last State power is supplied again after loss of power See the Power On table below Power On Delay Time Mode Manually Setting Select a method to specify the delay time before Random powering on DC power Available options are User specified value or random value This option is selectable when Power On or Last State is specified in AC LINK Power ON Delay Time xx 600 Specify the waiting time before powering on DC within the range between xx and 600 seconds This feature is enabled when Power On or Last State is specified in the AC LINK setting xx indicates the minimum configurable time and is displayed when executing Load Setup Defaults If Save Changes and Exit is selected with a value smaller than the minimum value specified the minimum configurable time is automatically applied CLI SETUP Disabled W
121. rted when processor 1 supports Hyper Threading Technology feature Factory setting 56 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS 2 Memory Configuration submenu From the Advanced menu select Memory Configuration and then press the lt Enter gt key to display the menu screen shown below For the menu that has on the left move the cursor to it and then press the lt Enter gt key to show its submenus Aptio Setup Utility Copyright C 2012 American Megatrends Inc b Memory Information For details about the options see the table below Hardware Memory Test Disabled Specify whether to perform a memory test If Enabled this option is set to Enabled and if an error is detected during the test the applicable memory resource will be disabled Memory Retest If this option is set to Yes the memory error information is cleared and all DIMMs are tested on the next startup After the next startup this option is automatically switched to No Factory setting Express5800 GT110e S Maintenance Guide 57 Chapter 2 Convenient Features 1 System BIOS a Memory Information submenu Aptio Setup Utility Copyright C 2012 American Megatrends Inc For details about the options see the table below display only an O eree eses Total Memory LS Displays the basic memory capacity Available under 4 GB Displays the amount of available memory in an are
122. rvice 1 Click Run on Start menu 2 Enter tintsvr service in the Open box and then click OK 3 Click Start menu point to Control Panel click Administrative Tools and then click Services to confirm whether the Telnet Service is registered When the installation of Telnet Service is finished there is no problem if the computer name is set to 15 characters or more 2 Eails to execute Create a parameter file for Windows OS gt Create a parameter file for Windows OS must be run using Microsoft HTML Application host If it does not start associate the file type with Microsoft HTML Application host via the following process 1 Select Run in Windows Start menu 2 Enter swindir system32 mshta exe register 28 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 5 Troubleshooting 3 4 When OS is Started 2 Ittak lon ri th r th n r L Is the ROM on the PCI board or the network boot PXE boot enabled gt Fora SCSI controller if no Hard Disk Drive on which an OS is installed is connected set the ROM for that slot to Disabled When you do not perform the network boot from the network interface card NIC memory consumption and start up time can be reduced by disabling ROM on NIC Menu to be checked Advanced gt PCI Configuration gt submenu for each controller If no Hard Disk Drive on which an OS is installed is connected set the ROM for that slot to Disabled Unable to start OS L H
123. s TPM Support Status Display only Disabled TPM Active Status Activated Deactivated TPM Owner Status Owmed UnOwned TXT Support Disabled Enable or disable Trusted Execution Enabled Technology This option can be changed when TPM State is enabled VT x Disabled Enable or disable Intel R Virtualization Enabled Technology for Directed processor feature Disabled Enable or disable Intel R Virtualization Enabled Technology for Directed I O feature This option is displayed only when the installed processor supports this feature Factory setting Express5800 GT110e S Maintenance Guide 1 Chapter 2 Convenient Features 1 System BIOS 1 2 4 72 Server If you move the cursor to Server the Server menu screen appears For the menu that has on the left move the cursor to it and then press the lt Enter gt key to show its submenus Aptio Setup Utility Copyright C 2012 American Megatrends gt System Management The Server menu screen shows the options you can configure and their features For the menu System Management move the cursor to it and then press the lt Enter gt key to show its submenus 1 2 System Management AA Assert NMI on PERR Disabled Specify whether to support PCI PERR Enabled Assert NMI on SERR Disabled Specify whether to support PCI PERR Enabled FRB 2 Policy Retry 3 Times Disable FRB2 Timer Always Reset Disabled 5 60 minutes Boot Monitoring
124. s are set to Disabled the SETUP starts running upon completion of POST Boot Option 3 AAN Boot Option 4 AAA CD DVD ROM Drive BBS Priorities A Floppy Drive BBS Priorities Specify the boot priority for each BBS Hard Drive BBS Priorities Network Drive BBS Priorities Factory setting 76 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS Tips e f a bootable device is newly connected the priority lowest in its BBS Priorities is assigned to that device If a bootable device is disconnected from the server the relevant device is removed from BBS Priorities e When Load Setup Defaults is executed on Save amp Exit menu the Boot Option and BBS Priorities are changed as follows gt gt Boot Option Priorities lt gt Boot Option 1 CD DVD ROM Drive lt gt Boot Option 2 Floppy Drive lt gt Boot Option 3 Hard Drive lt gt Boot Option 4 Network Device The priority of bootable devices in BBS Priorities are determined as follows Devices other than USB device e g SATA device RAID High USB device Next to non USB devices If a bootable device has been set to Disabled cancel the Disabled status and register the device in BBS Priorities If a Remote Management Extended License 1 is registered the remote media is added to bootable devices The remote media is assigned as follows gt gt The highest priority within CD DVD ROM Dr
125. s frequently even while the Hard Disk Drive is not accessed gt When Patrol Read is running the DISK LED flashes even if the Hard Disk Drive is not being accessed If SATA Hard Disk Drive is used the DISK LED may stay on 34 Express5800 GT110e S Maintenance Guide Chapter 1 Maintenance 5 Troubleshooting 3 When Using Internal Devices and Other Hardware 2 Fail he internal or external devi i h devi fail r Are cables properly connected gt Make sure that the interface cables and power cord are properly connected Also make sure that the cables are connected in the correct order L Is the power on order correct gt When the server has any external devices connected power on the external devices first then the server L Did you install drivers for connected optional devices gt Some optional devices require specific device drivers Refer to the manual that comes with the device to install its driver L Is option board setting correct gt Usually no PCI device settings need to be changed However depending on the board to be set special setting may be required Refer to the manual that comes with the board for details to make correct settings Some devices connected to the serial or parallel port or USB port may require I O port address or operation mode settings Refer to the manual that comes with the device to make correct settings 2 The keyboard or mouse does not work L Is the cable properly connecte
126. se CPU with A CPU error occurred error AEO1 DIMM1 has been disabled A memory error occurred DIMM1 has been disabled AE 02 DIMM2 has been disabled A memory error occurred DIMM2 has been disabled 9000 Contact your service representative AE 03 DIMM3 has been disabled A memory error occurred DIMM3 has been disabled AEO4 DIMM4 has been disabled A memory error occurred DIMMA4 has been disabled AE81 DIMM1 with error is An error in DIMM1 occurred but enabled because all memory is currently disabled this DIMM was forcibly enabled DIMM2 with error is An error in DIMM2 was detected enabled but because all memory is currently disabled this DIMM was forcibly enabled AE82 B000 Expansion ROM not There is no space for expanding If the board is not used as a boot initialized option ROM device disable the Option ROM Scan for that board If the board is not used as a boot device disable the Option ROM Scan for that board B001 Expansion ROM not Option ROM expansion in PCI initialized PCI Slot 1 slot 1 failed B002 Expansion ROM not Option ROM expansion in PCI initialized PCI Slot 2 slot 2 failed B003 Expansion ROM not Option ROM expansion in PCI initialized PCI Slot 3 slot 3 failed B004 Expansion ROM not Option ROM expansion in PCI initialized PCI Slot 4 slot 4 failed Serial Port Configuration Overlapping serial port Start up the setup utility select O
127. setting and Clearing the Server Refer to this chapter when the server does not work or when you set BIOS settings back to the factory settings J Y Software Reset If the server halts before starting the OS press lt Ctrl gt lt Delete gt lt Alt gt keys This clears all the data in progress in memory and restarts the server 4 2 BMC RESET Press BMC RESET Switch only if a problem occurs in EXPRESSSCOPE Engine 3 BMC Do not press BMC RESET Switch in usual operation To reset the BMC press BMC RESET Switch at least five seconds Remote management feature is disabled for about 40 seconds after BMC is reset BMC RESET switch a aa 94 Tips Do not use the BMC RESET M RESET when BMC is operating normally 7 Forced Shutdown Use this function when an OS command does not shut down the server the POWER switch does not turn off the server or software reset does not work Continue to hold the POWER switch of the server for at least 4 seconds The power is forcibly turned off To turn the power on again wait approximately 10 seconds after turning off the power Note If the remote power on function is used cycle the power once to load the OS after the power has been forcibly turned off and then turn off the power again by shutting down the OS Express5800 GT110e S Maintenance Guide 41 Chapter 1 Maintenance 7 Resetting and Clearing the Server 7 4 Clearing BIOS Settings
128. sk Drive Pre Delay Disable Specify delay time before HDD is accessed 3 Seconds during POST 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds Factory setting 62 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS a SATA Information submenu Aptio Setup Utility Copyright C 2012 American Megatrends Inc For details about the options see the table below display only SATA Port0 Displays the devices connected to each port SATA Port1 If no device connected Not Present is shown SATA Port2 for that port SATA Port3 SATA Port4 SATA Port5 Factory setting Express5800 GT110e S Maintenance Guide 63 Chapter 2 Convenient Features 1 System BIOS 6 USB Configuration submenu From the Advanced menu select USB Configuration and then press the lt Enter gt key to display the menu screen shown below Aptio Setup Utility Copyright C 2012 American Megatrends Device Reset Timeout 20 sec For details about the options see the table below O ES Descriptions Device Reset Timeout 10 sec Specify the time to wait when issuing a Start 20 sec Unit command to a USB mass storage device 30 sec until a timeout occurs 40 sec Controller Timeout 1 sec Specify the time to wait when issuing Control 5 sec Bulk or Interrupt Transfer command to a USB 10 sec Controller until a timeout occurs 20 sec Factory setting 6
129. sses Upon OS Installation This event log does not affect system operation unless it occurs often The Parallel port driver service failed to start due to the following error The service cannot be started either because it is disabled or because it has no enabled devices associated with it Upon OS Installation This event does not affect system operation Microsoft Windows Error Unable to initialize the security package Kerberos for server side HttpEvent authentication The data field contains the error number Upon OS Installation This event does not affect system operation Application Event Log A provider Ncs2 has been registered in the Windows Management Instrumentation namespace Rooticimv2 to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests A provider IntelEthernetDiag has been registered in the Windows Management Instrumentation namespace Root CIMv2 to use the Microsoft Windows E i 4 gt ee Warning LocalSystem account This account is privileged and the provider may Service Control Manager cause a security violation if it does not correctly impersonate user requests A provider WmiPerfClass has been registered in the Windows Management Instrumentation namespace root cimv2 to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly i
130. sure to erase Hard Disk Drive data to prevent the leakage of sensitive data Such as customer information or company management information to any third parties It is the user s responsibility to erase this data Important NEC assumes no liability for data leakage should the product be transferred to a third party without erasing the data Data seems to be erased when you empty Recycle Bin of Windows or execute the format command of the operating system However the actual data remains on the Hard Disk Drive Data not erased completely might be restored by special software and used for unexpected purposes e Bundled software Observe the following precautions when transferring selling the provided software to a third party Transfer them with the server All provided media and documents must be transferred and no backup copies must be retained Transfer requirements listed in Software License Agreement that comes with each software application must be satisfied Software on client PC must be uninstalled before transferring Express5800 GT110e S Maintenance Guide 13 Chapter 1 Maintenance 1 Transfer Movement and Disposal 4 2 Disposal of the Server and Consumables e Dispose of the server Hard Disk Drives DVD CD ROMs option board and battery according to laws and regulations of the central and or local government Also dispose of the power cord attached to this product together with the server to
131. t be started by pressing lt F3 gt key lt F3 gt Internal Flash Memory Is not displayed on the screen b Initialize Internal Flash Memory Clears the data in Internal Flash Memory and initializes formats it Be careful that all data in Internal Flash Memory is deleted c Update Internal Flash Memory Copies EXPRESSBUILDER from EXPRESSBUILDER DVD or other media provided by NEC to Internal Flash Memory The data is overwritten and all previous data is cleared Tips the parameter file and RAID configuration data are retained 106 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 6 EXPRESSSCOPE Engine 3 6 EXPRESSSCOPE Engine 3 The EXPRESSSCOPE Engine 3 enables various functions by using a system management LSI called BMC Baseboard Management Controller The EXPRESSSCOPE Engine 3 monitors statuses inside the server such as that of power supplies fans temperature and voltage Connecting the management LAN port to your network enables you to do the following from a remote site via a Web browser and SSH client e Managing the server e Operating KVM keyboard video and mouse from a remote console e Accessing a CD ROM DVD ROM floppy disk ISO image or USB flash drive in a remote console In order to activate these functions the optional N8115 04 Remote KVM and Media License Key are required To actualize these functions a USB mass storage device Remote FD Remote CD DVD Remote USB
132. tained from the sensor with an ID string that contains any of the following Amb Ambient Or Front Panel In the case of the sample above the data is obtained from a sensor that contains Ent Pnl Temp in its ID with a resulting intake air temperature of 27 C Express5800 GT110e S Maintenance Guide 135 Chapter 3 Appendix 3 Accessing Data for Electric Power Temperature and Processor Utilization 3 1 3 136 Processor utilization The utilization rate of all logical processors IS given by executing the Win32_PerfFormattedData_PerfOS Processor class that Windows OS provides Below is the sample file created by using Visual Basic Script such as Proc vbs This script outputs the processor utilization rate every 30 seconds Start Script strComputer Set obj JWMIService GetObject winmgmts _ amp impersonationLevel impersonate amp strComputer root cimv2 set objRefresher CreateObject WbemScripting Swbemrefresher Set ob jProcessor objRefresher AddEnum _ objWMIService Win32_PerfFormattedData_PerfOS_Processor objectSet objRefresher Refresh Dim first first true Do For each intProcessorUse in objProcessor If first Then If intProcessorUse Name _Total Then first false End If else Wscript Echo Proc amp intProcessorUse Name amp _ PercentProcessorTime _ intProcessorUse PercentProcessorTime
133. te for component 56EA1054 1959 467f BE3B A2A787C4B6EA failed error code is The revision level is unknown Unless the application event is registered after license authentication this event does not affect system operation Volume Shadow Copy Service error Unexpected error calling OCTL_DISK_GET_DRIVE_LAYOUT_EX 2mpio disk amp ven_nec A Sa0on amp 7f6aC24 amp 0 amp 303030303030303933 Dado sea 7eosnsoso an GUID y BuildLunInfoForDrive hr 0x80070013 This media is write protected Go to the following Microsoft website for details http support microsoft com kb 2003016 en us Unexpected error DeviceloControl storage volume _ mpio disk amp ven_n ec amp prod_istorage_1000 amp rev_1000 1 amp 7f6ac24 amp 0 amp 303030303 030303031 303030303032383030304636 GUID 00000000 00007 e00 GUID 00000000000002B8 x00560000 0000000000000000 0 00000000004866D0 4096 0 hr 0x80070013 This media is read only volume Go to the following Microsoft website for details http support microsoft com kb 2003016 en us Volume shadow copy service error unexpected DeviceloControl fdc generic_floppy_drive 6 amp 6a032c4 amp 0 amp 0 GUID 00000000000002B0 0x00560000 0000000000000000 0 00000000001EC0E0 4096 0 hr 0x80070001 function is incorrect error Go to the following Microsoft website for details http support microsoft com kb 2003968 en us Session failed to start with the following error OxCOO0000D Whe
134. the description about how to install the Starter Pack for each OS in Installation Guide Windows 2 After th misr red from th k l Windows is misbehavin gt Use EXPRESSBUILDER to apply Starter Pack 2 The system time lags gt In Windows Server 2008 If you do not use the server that adjusts time such as NTP Network Time Protocol Server the system time may differ from actual time In this case use NTP server or disable Windows Time Service 2 Fail t niz n network L Is the cable connected properly Securely connect the proper cable to the network port on the rear of the server Additionally make sure that the cable conforms to the network interface standards L Are BIOS settings correct gt You can disable the internal network controller using the BIOS setup utility Check the settings with BIOS setup utility L Have you completed protocol and services settings gt Verity that the network driver for the server network controller has been installed Also verify that protocol such as TCP IP or various services have been properly specified L Are transfer rate settings correct gt Verify that the transfer rate and duplex mode are the same as those of the connecting hubs 2 There are RX dropped packets iflnDiscards when the em is in operation on Linux and Window Although there may be RX dropped packets when the LAN is received multicast frames there is no operational problem 36 Express5800 GT110e S Mainte
135. this mode normally If Tool menu Redirection mode is selected you can operate EXPRESSBUILDER remotely by using BIOS Console Redirection In this mode the menu items and the tools that can be activated are the same as those in normal mode Tips Be sure to select normal mode when using the remote KVM feature 102 Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 5 Details of EXPRESSBUILDER 2 Top Menu NEC EXPRESSBUILDER Version 6 XX XXX XX XXX GR EEE To invoke each function select the radio button and then click Next If Remove is clicked you can remove USB devices inserted into this computer safely Setup this computer Invoke various utilities C Configure EXPRESSBUILDER settings Exit EXPRESSBUILDER gt Next F Remove Tips EXPRESSBUILDER is a configuration tool and it uses Windows PE Note that EXPRESSBUILDER automatically restarts if it is operated continuously 72 hours Operate Top Menu using the mouse or keyboard The following menus are included a Set up this computer RAID configuration and Windows installation can be performed For details about how to install an OS refer to Installation Guide Windows Configure RAID System only If Configure RAID System only is selected only creation and modification of the RAID System is performed Install an OS separately after setting up the RAID configuration i Disk arrayl RAID settings
136. to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Industry Canada Class A Emission Compliance Statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformite a la reglementation d Industrie Canada Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada CE Australia and New Zealand Statement This is a Class A product In domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EN55022 BSMI Statement Sagas ie FRNA ERENER EPER Fo BREST gt EA F AS SRE Ee BAER e Disposing of your used product In the European Union EU wide legislation as implemented in each Member State requires that used electrical and electronic products carrying the mark left must be disposed of separately from normal household waste This includes Information and Communication Technology ICT equipment or electrical accessories such as c
137. tore where you purchased the product or your maintenance service company Express5800 GT110e S Maintenance Guide 67 1 System BIOS Chapter 2 Convenient Features 68 For details about the options see the table below 1 System BIOS Administrator Password Up to 20 alphanumeric characters When the lt Enter gt key is pressed the administrator password entry screen is displayed This password can be used to access all SETUP menus This setting can only be specified by logging in as Administrator User Password Up to 20 alphanumeric characters When the lt Enter gt key is pressed the user password entry screen is displayed With this password access to SETUP menus is limited This setting can only be specified by logging in as Administrator Password On Boot Disabled Enable or disable the feature that requires a Enabled password entry on boot This option can be selected when Administrator Password is set Disable USB Ports Disabled Front Rear Internal Front Rear Front Internal Rear Internal Front Rear Internal Remote Keyboard and Mouse Disabled Enable or disable the remote keyboard and Enabled mouse supported by BMC Trusted Computing This submenu is available for configuration only when Administrator Password has been set Enable or disable USB ports Factory setting Express5800 GT110e S Maintenance Guide Chapter 2 Convenient Features 1 System BIOS 1
138. tware RAID Configuration Utility and Universal RAID Utility Universal RAID Utility is available as a utility to configure manage and monitor the LSI Embedded MegaRAID after the operating system starts The points to be noted when using the Universal RAID Utility together with the LSI Software RAID Configuration Utility are described below 1 Terms Some terms are different between the LSI Software RAID Configuration Utility and Universal RAID Utility When using the Universal RAID Utility together with the LSI Software RAID Configuration Utility replace the terms as shown in the table below Terms of LSI Software RAID Configuration Terms of Universal RAID Utility Utility RAID Viewer Adapter RAID Controller RAID Controller Virtual disk Logical Drive Logical Drive Physical Drive Physical Device Physical Device Tips raidcmd Is a command provided by the Universal RAID Utility For details refer to Universal RAID Utility User s Guide 2 Management numbers The numbers indicating RAID Controller information differ between the LSI Software RAID Configuration Utility and Universal RAID Utility as shown in the table below For details about the differences in management numbers refer to Universal RAID Utility User s Guide ltem Management Number Number LSI Software RAID Universal RAID Utility Configuration Utility Adapter RAID Controller Starts from 0 Starts from 1 Virtual drive Logical Drive Starts from 0 St
139. up EMS Enabled to start EXPRESSBUILDER Express5800 GT110e S Maintenance Guide 25 Chapter 1 Maintenance 5 Troubleshooting 3 3 Upon Installing OS 2 Unable to install L Did you configure the RAID Controller gt For the RAID System use EXPRESSBUILDER or a RAID Configuration Utility LSI Software RAID Configuration Utility WebBlOS or SuperBuild Utility to properly configure the RAID Controller before installing OS L Did you create a Logical Drive gt For the RAID System create a Logical Drive using EXPRESSBUILDER LSI Software RAID Configuration Utility WebBIOS or SuperBuild Utility to install OS 2 Unable to install Windows L Have you checked precautions for installation gt For Windows Server 2003 refer to Installation Guide Windows 2 While installin n Window rver 2 x64 Edition or Window rver 2 river list of the OEM rivers is n ispl O Did you change the boot priority in the Flash FDD gt Start the BIOS setup utility and change the boot priority in the Flash FDD as follows Boot Floppy Drive BBS priorities Boot Option 1 Flash FDD 2 A product key was not requested L For Windows Server 2008 R2 Windows Server 2008 If you install using the backup DVD ROM entering the product key is not required If installing using a DVD ROM other than the backup DVD ROM a screen for entering the product key is displayed twice during OS installation and before the MICROSOFT SOFTWARE LICENSE TERMS
140. verlapped configuration was detected Advanced Serial Port Configuration and specify the setting again in a way that the values B022 of Base I O or Interrupt in Serial Port A and Serial Port B will not be the same Express5800 GT110e S Maintenance Guide 115 Chapter 3 Appendix 1 POST Error Message 2 3 Recommended Action C000 The error occurred during An error occurred during fan Contact your service representative fan sensor reading sensor reading co01 Fan 1 Alarm occurred An abnormality occurred in Fan It is possible that a fan has failed or is 1 clogged Contact your service 2002 An abnormality occurred in Fan representative and request repairs 2 C003 An abnormality occurred in Fan 3 C004 An abnormality occurred in Fan 4 C005 An abnormality occurred in Fan D co10 The error occurred during An error occurred while reading Contact your service representative temperature sensor the temperature sensor reading System Temperature out of A temperature abnormality was It is possible that a fan has failed or is the range detected clogged Contact your service representative and request repairs C020 The error occurred during An error occurred while reading Contact your service representative voltage sensor reading the voltage sensor C021 System Voltage out of the A system voltage abnormality range was detected C040 SROM data read error SROM data reading error C061 1st SMBus devi
141. y disk drive One Flash FDD can be connected to a USB connector of this server If another USB or floppy disk drive is connected to this server be sure to disconnect it 44 CAUTION Be extremely careful not to lose the Flash FDD or have it stolen If the Flash FDD is lost stolen misappropriated or fraudulently obtained there is a risk of leaking confidential information to a third party NEC assumes no responsibility for damages caused by leaking confidential information in this way The status of the write protection switch on the Flash FDD applied is the status before connecting to this server When you change the write protect switch you have to disconnect the Flash FDD from the server change the write protect switch and then connect it again Tips Be careful not to accidentally flip the write protect switch while connecting the Flash FDD to or disconnecting it from the server 2 1 Precautions The Flash FDD is only intended as a temporary means of recording a driver so do not use the FDD to back up data 2 1 1 Compensation for recorded data NEC will not pay compensation for data recorded on the Flash FDD if the data is lost 2 1 2 Handling the Flash FDD e Do not turn off the server while the access LED of the Flash FDD is blinking Turning off the server at this time can cause a failure or data corruption e The Flash FDD is a consumable If the Flash FDD causes an error use a new Flash FDD e The Flash FDD
142. y effort has been made to ensure the completeness of this document However if you have any concerns or discover errors or omissions please contact your retailer 5 Regardless of these 4 items NEC Corporation assumes no responsibility for effects resulting from operations 6 The sample values used in this document are not the actual values Keep this document nearby so that you may refer to it as necessary Latest editions This document was created based on the information available at the time of its creation The screen images messages and procedures may differ from the actual screens messages and procedures Substitute as appropriate when content has been modified The most recent version of User s Guide as well as other related documents is also available for download from the following website http www nec com Express5800 GT110e S Maintenance Guide 11 NEC Express5800 Series Express5800 GT110e S Maintenance This chapter explains inspection and maintenance procedures and what actions are to be taken in case of trouble when operating this server 1 Transfer Movement and Disposal Describes how to transfer and move this server to a third party Also describes how to dispose and store this server 2 Daily Maintenance Describes what you must confirm for daily use how to manage files and how to clean the server 3 User Support Describes various services on this product Services are

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