Home

NEC Express5800/320Ma Technical Reference Guide

1. System Alarm Messages 4 3 Device State and Threshold Alarms Table 4 1 Alarm IDs 30100 30413 Continued 4 4 Express5800 320Ma Technical Reference Guide Device Name dev in Table 4 8 Alarm Message Number in CPU Processor PCI SMM Table 4 8 Board DIMM Board I O Board Slot VTM Ethernet 12 30111 30161 30211 30261 30311 30361 30411 13 30112 30162 30212 30262 30312 30362 30412 14 30113 30163 30213 30263 30313 30363 30413 Table 4 2 Alarm IDs 30550 31863 Device Name dev in Table 4 8 Alarm Message Number in Fibre Channel Table 4 8 Digi Adapter Adapter 1 30700 31850 2 30701 31851 3 30702 31852 4 30703 31853 5 30704 31854 6 30705 31855 7 30706 31856 8 30707 31857 9 30708 31858 10 30709 31859 11 30710 31860 12 30711 31861 13 30712 31862 14 30713 31863 Device State and Threshold Alarms Table 4 3 Alarm IDs 30750 31155 Alarm Device Name dev in Table 4 8 Message Number in Table 4 8 Current UPS UPS Batteries Sensor 1 30750 30800 31150 2 30751 30801 31151 3 30802 31152 4 31153 5 31154 6 31155 Table 4 4 Alarm IDs 31900 32263 Device Name dev in Table 4 8 Alarm Message Fibre SMM Numberin Channel 12C 12C ID Battery Table 4 8 Port Bus Bridge LCD PROM
2. Send to Send NEC to Generate Alarm Technical Pager SNMP Alarm Message ID Support Email Trap Notes The disk 1 reported errors 30033 Yes P E logical unit not ready initializing command required while being brought online The disk is not being brought online The Alarm Service Alert API 30035 Yes No No 4 12 Express5800 320Ma Technical Reference Guide Chapter 5 BIOS Setup The ftServer Setup utility is the BIOS setup utility for your Express5800 320Ma 3 2 GHz 3 6 GHz or Dual Core system Although the ftServer Setup enables you to set up or restore default system values by navigating the setup screens and menus exercise caution before changing BIOS settings The utility provides help for using the setup screens The menus shown in this description may differ somewhat from the menus you see on your system because of different hardware configurations and feature installations Before You Change BIOS Settings J N CAUTION Some of the options available through the ftServer setup utility can affect system stability Incorrect settings may cause data loss or system failure Consult NEC Technical Support or your service representative before changing any BIOS setting that may affect system performance Express5800 320Ma documentation provides detailed instructions for performing certain BIOS setup procedures The Express5800 320Ma System Administrator s Guide documents e Disabli
3. Auto default Specifies whether Serial Port 1 is used by the ASN modem or is available for general use Do not select Internal Modem for for Serial Port 1 if the system contains VTMs If enabled the BMC can use Serial Port B during BIOS power on self test and also when the operating system is running If disabled the BMC can use Serial Port 2 only during BIOS power on self test NumLock is enabled at system boot if a numeric keypad is detected On NumLock is enabled at system boot Off NumLock is disabled at system boot Keyboard repeat rate 30 sec Sets the number of times per 26 7 sec second the system repeats a 21 8 sec keystroke while the user 18 5 sec continuously presses the key 13 3 sec 10 sec 6 sec 2 sec Keyboard repeat delay 1 4 sec Sets the delay time that the system 1 2 sec allows between the moment a key 3 4 sec is first pressed and the moment that 1 sec the system repeats the keystroke Express5800 320Ma Technical Reference Guide ftServer Setup Menus PCI Configuration Submenu Select PCI Configuration from the Advanced menu to display the PCI Configuration submenu which is shown in Figure 5 6 Use the legend bar keys to make your selections and exit to the Main menu Figure 5 6 PCI Configuration Submenu ftServer Setup Advanced PCI Configuration Item Specific Help Low Profile PCI Slot Option ROM Enabled Additional SELUR PCI Slot 1 lower Option ROM En
4. Op State State Firmware update Board firmware code is being updated Op State State Firmware update complete Board firmware code is updated Op State State Removed A component is present in the slot but main power is not turned on and the component is out of service Op State State Shot Op State State Syncing Op State State DeviceReady Op State State Stopped Op State State StopPending A component has an error and was taken out of service by system logic When in this state the component is electrically isolated from the rest of the system A CPU element is synchronizing with the online element Driver notified of a given device and is initializing the device Applies to components that the PnP Manager can manage Driver stops the component the component is no longer running Applies to components that the PnP Manager can manage Waiting for a Stop or Stop Cancel request Applies to components that the PnP Manager can manage Op State State RemovePending Waiting for the software removal that precedes the physical removal of the component Applies to components that the PnP Manager can manage Op State State SurpriseRemoval A device was unexpectedly removed from the machine and is no longer available for I O Applies to components that the PnP Manager can manage Op State State Simplex A component is online and has no partner it is not safe to remove this com
5. SNMP Community A filter for incoming SNMP messages and outgoing SNMP traps SMTP Server Enabled Set to true if the SMTP server should be started otherwise false SMTP Server IP The IP address of your email server SMTP Server IP 1 7 The IP addresses of the SNMP servers that receive VTM SNMP traps SMTP Server Port TCP port number the SMTP server listens to SMM ASN Hub Password Password for the ASN hub account on the SSM SPPData ftSMC displays the Serial Presence Detect data SPDData properties for the CPU element DIMMs Serial Presence Detect SPD device detection over a serial bus is an enhanced presence detection method that uses an EEPROM to store the module timings and configuration and the manufacturer s data Presence detection is a means of identifying a memory chip to the memory controller logic The NEC Technical Support or your service representative uses this information to troubleshoot system memory problems 3 20 Express5800 320Ma Technical Reference Guide ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description Startup Time Number of seconds that the Policy Service waits for the system to reach a quiescent state after booting State State province or other political entity where your company is located Status Provides the status of a system inventory component StatusL
6. 30100 30413 4 3 Table 4 2 Alarm IDs Table 4 3 Alarm IDs Table 4 4 Alarm IDs 30550 31863 30750 31155 4 5 31900 32263 4 5 aAannn Table 4 5 Alarm IDs 30850 31453 4 6 Table 4 6 Alarm IDs 32350 32663 4 7 Table 4 7 Alarms IDs 32500 32713 4 7 Table 4 8 Alarm Messages and Message Destinations 4 8 Table 4 9 ftGateway Alarm Messages 4 10 Table 4 10 Miscellaneous Alarm Messages and Message Destinations 4 10 Table 5 1 Legend Bar Keys and Functions 5 3 Table 5 2 Menu Bar Selections 5 4 Table 5 3 Main Menu Features 5 7 Table 5 4 Advanced Processor Configuration Features 5 10 Table 5 5 I O Device Configuration Features 5 11 Table 5 6 PCI Configuration Features 5 13 Table 5 7 Console Redirection Features 5 15 Table 5 8 Monitoring Configuration Features 5 16 Table 5 9 Security Menu Features 5 19 Table 5 10 Exit Menu Features 5 22 Tables vi Preface Purpose of This Manual The Express5800 320Ma Technical Reference Guide provides technical reference information for Express5800 320Ma 3 2 GHz 3 6 GHz and Dual Core systems Audience This manual is intended for those who administer or troubleshoot Express5800 320Ma 3 2 GHz 3 6 GHz and Dual Core systems Notation Conventions This document uses the notation conventions described in this section Warnings Cautions and Notes Warnings cautions and notes provide special information and have the following meanings A WARNING A war
7. 4 Express5800 320Ma Technical Reference Guide Restoring Default Values Feature Restoring Default Values Feature During system boot ftServer Setup tries to load the values saved in CMOS RAM If those values are incorrect and cause the system boot to fail you should reboot and press F2 to enter ftServer Setup There you can attempt to change the values that caused the failure if they are known or you can reset the default values Use the Load Setup Defaults option under the Exit menu to reset the default values See the Exit menu for details ftServer Setup Menus The ftServer Setup utility for systems includes the following menus and submenus e Main Menu e Advanced Menu Advanced Processor Configuration Submenu I O Device Configuration Submenu PCI Configuration Submenu Console Redirection Submenu Monitoring Configuration Submenu e Security Menu e Boot Menu e Exit Menu BIOS Setup 5 5 ftServer Setup Menus Main Menu Figure 5 2 shows the Main menu the first menu ftServer Setup displays Figure 5 2 Main Menu ftServer Setup Main Advanced Security Boot Exit Item Specific Help System Time 16_36 09 System Date 01 27 2005 lt Tab gt lt Shift Tab gt or lt Enter gt selects Summary screen Disabled field Boot time Diagnostic Screen Enabled CPU Speed 3 20 GHz Physical CPUs 1 Logical CPUs 2 System Memory 524 KB Extended Memory 1023 MB Cache Ram 1024 KB BIOS Versi
8. 6 Retry 7 Retry 8 Retry 9 Wait 10 minutes and then try again This is the 1st 10 minute wait Wait 10 minutes and then try again This is the 2nd 10 minute wait Wait 10 minutes and then try again This is the 3rd and last 10 minute wait Wait 4 hours and then try again Wait 4 hours and then try again Wait 4 hours and then try again Wait 4 hours and then try again Wait 4 hours and then try again Wait 4 hours and then try again This is the 1st 4 hour wait This is the 2nd 4 hour wait This is the 3rd 4 hour wait This is the 4th 4 hour wait This is the 5th 4 hour wait This is the 6th and last 4 hour wait Retry 10 Wait 24 hours and then try again This is the 1st 1 day wait ftServer Manager continues to make connection attempts every 24 hours 2 8 Express5800 320Ma Technical Reference Guide ASN Connection Retry Cycle If an additional alarm condition occurs during one of the Medium Idle Time Between Re sends or Long Idle Time Between Re sends periods ftServer Manager interrupts the current cycle ftServer Manager then attempts to establish an ASN connection according to the settings of the Short Idle Re send Count and Short Idle Time Between Re sends parameters If these attempts are not successful ftServer Manager resumes making attempts according to the settings of the Medium ldle or Long Idle Re send Count and Medium ldle or Long Idle Time Between Re sends parameters For example su
9. Availability The availability of the device For the Express5800 320Ma embedded 7174 SATA controller possible states are running with full power value of 3 warning 4 test 5 degraded 10 power save 13 15 and 17 See What s this Help in ftSMC for more detail BackplaneCfg The storage enclosure s backplane configuration joined bus or split bus BIOS Version The BIOS version assigned by NEC Solutions America Inc BIOS VendorVersion The BIOS version assigned by the BIOS vendor Brand A description of the type of processor in the CPU element Call home Enable Determines whether the system is enabled to generate call home messages True or not False If this is disabled the system does not send any messages or system inventory reports to the ASN Enabled by default Call home IP Address Displays the ASN IP address after the connection is made for example 192 168 78 99 otherwise it is a null value 0 0 0 0 Call home Licensed Indicates whether the system has a valid license to generate call home messages Valid values are True or False Call in Enable Indicates whether VTM accepts calls from the ASN If this is disabled VTM does not answer the telephone Enabled by default Valid values are True enabled or False disabled Capacity The data capacity of a physical disk drive or plex in RDR or of a virtual RDR disk usually expressed in gigabytes
10. BIOS Settings 5 1 Starting the ftServer Setup Utility 5 2 Navigating and Using the ftServer Setup BIOS Setup Menus 5 2 Legend Bar 5 2 Menu Bar 5 3 Help 5 4 Restoring Default Values Feature 5 5 ftServer Setup Menus 5 5 Main Menu 5 6 Advanced Menu 5 8 Advanced Processor Configuration Submenu 5 9 I O Device Configuration Submenu 5 10 PCI Configuration Submenu 5 13 Console Redirection Submenu 5 14 Monitoring Configuration Submenu 5 15 Security Menu 5 17 Boot Menu 5 19 Exit Menu 5 21 Summary Screen 5 22 Index Index 1 iv Express5800 320Ma Technical Reference Guide Vv Figure 2 1 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 Figure 5 7 Figure 5 8 Figure 5 9 Figure 5 10 Figure 5 11 ftServer Manager Event Handling ftServer Setup Menu Bar Main Menu Advanced Menu Advanced Processor Configuration Submenu I O Device Configuration Submenu PCI Configuration Submenu Console Redirection Menu Monitoring Configuration Submenu Security Menu Boot Menu Exit Menu Express5800 320Ma Technical Reference Guide Figures 2 7 5 3 5 6 5 9 5 10 5 11 5 13 5 14 5 16 5 18 5 20 5 21 Tables Table 2 1 ftSMC System Inventory Component Actions 2 1 Table 2 2 Example MTBF Calculation 2 5 Table 2 3 Default Settings for Alarm Re send Parameters 2 8 Table 3 1 ftSMC System Inventory Component Properties 3 1 Table 3 2 ftSMC System Inventory Component Actions 3 24 Table 4 1 Alarm IDs
11. Figure 5 11 Exit Menu ftServer Setup Main Advanced Security Boot Exit Saving Changes Item Specific Help Exit Discarding Changes Load Setup Defaults Exit System Setup Discard Changes and save your Save Changes changes to CMOS F1 Help Jt Select Item Change Values F9 Setup Defaults ESC Exit lt Select Menu Enter Select gt Sub Menu F10 Save and Exit BIOS Setup 5 21 ftServer Setup Menus Table 5 10 describes the Exit menu features Table 5 10 Exit Menu Features Feature Description Exit Saving Changes Stores the menu selections in CMOS and exits the ftServer Setup utility The system then reboots Note that burning a new BIOS restores default settings Exit Discarding Changes Exits the ftServer Setup utility without storing any changes made during the session A Setup Warning dialog box appears after you issue this command asking if you want to save your changes Answer No Load Setup Defaults Discard Changes Displays and loads the default values for all features Load previous values from CMOS for all setup values Save Changes Saves the displayed values for all features without exiting the ftServer Setup utility Summary Screen If enabled on the Main menu the Summary screen appears after the BIOS POST completes The Summary screen shows all the BIOS configuration data 5 22 Express5800 320Ma Technical Reference Guide A actions Add Physic
12. Pager Number The customer pager number to send a page to when an alarm occurs Notify Proxy Bypass If the proxy server can be bypassed for local addresses set this to local otherwise leave blank Notify Proxy Server The server and port name of the customer proxy server in the format server port for example proxy customer com 1234 Notify Send Old Messages If True send any unsent messages at startup If False delete any previously unsent messages Notify SMTP Auth Mode Authentication mode for the customer SMTP server Can be either Anonymous no authentication required or Basic need to supply a user name and password Notify SMTP Password The password for authentication with the customer SMTP server Used only if Notify SMTP Auth Mode is set to Basic Notify SMTP Server SMTP server to use to notify a customer by email of alarm conditions for example mailhub company com Notify SMTP User Name The user name for authentication with the customer SMTP server Used only if Notify SMTP Auth Mode is set to Basic ftSMC Component Properties and Actions 3 13 ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description Notify SNPP Port The port number used by the Simple Network Paging Protocol SNPP server for sending a page Default is port 0 Notify SNPP Server The IP address of the SNP
13. Sets the time in minutes to complete a single check read followed by write if an error is detected of all memory The valid range is 10 to 10 080 minutes 7 days and the default is 1440 minutes 1 day Sets the threshold number of errors that sends an ECC call home message The range is 19 to 512 errors and the default is 128 Enable Bringup Returns a CPU element to automatic return to service mode Enabled If True NEC Technical Support or your service representative designated by this ASN is allowed to dial in and the ASN referenced in the ASN For Call home property is allowed to call home Valid values are True enabled or False disabled The default is False disabled Encrypt Http Over Internet If enabled encrypts data when sending an alarm over the Internet Disabled by default Valid values are True enabled or False disabled Encrypt Ignoring Unknown CA Indicates whether the system should accept an SSL certificate that was issued by an untrusted certificate authority s root certificate If true accepts unknown CA when sending an encrypted alarm over the internet EventMessageBufferEnabled Enables True or disables False the event message buffer EventMessageBufferFulllnterr uptEnabled Enables True or disables False the event message buffer full interrupt FirmwareRevision Displays the firmware revision of the BMC ftGateway Group ID Defines a particular f
14. Technical Reference Guide ftSMC Component Actions Table 3 2 ftSMC System Inventory Component Actions Continued Action Description Initiate BringUp Powers the component on and brings it into service online The component must be offline broken or shot Initiate Diagnostics Runs diagnostic tests on the component The component must be out of service offline before you can run diagnostics Initiate Diagnostics turns on power to the component to run the diagnostic tests This action is unavailable if the component is online Diagnostics also run just prior to bringing the device into service Initiate Jump Switch Switches from one or more running CPUs to a new CPU and displays the status of the operation Normally used to upgrade the CPU element BIOS Issue Bus Reset Resets the bus Normally when a bus error occurs the bus resets automatically Typically the NEC Technical Support initiates this action only when the bus does not reset after a bus error Join ftGateway Group Adds a slave system to an existing ftGateway group Launch Intel PROSet Launches the Intel PROSet utility Leave ftGateway Group Removes a slave system from an ftGateway group Perform Memory Check Performs a memory comparison on all online CPU elements A memory check involves a read followed by a write if an error is detected of every location in memory This is necessary to ensure that
15. VTM 1 31900 1b 32000 32050 32150 32200 32250 2 31901 32001 32051 32151 32201 32251 3 31902 32002 32052 32152 32202 32252 4 31903 32003 32053 32153 32203 32253 5 31904 32004 32054 32154 32204 32254 6 31905 32005 32055 32155 32205 32255 7 31906 32006 32056 32156 32206 32256 8 31907 32007 32057 32157 32207 32257 9 31908 32008 32058 32158 32208 32258 10 31909 32009 32059 32159 32209 32259 System Alarm Messages 4 5 Device State and Threshold Alarms Table 4 4 Alarm IDs 31900 32263 Device Name dev in Table 4 8 Alarm Message Fibre SMM Number in Channel 12C 12C ID Battery Table 4 8 Port Bus Bridge LCD PROM VTM 11 31910 32010 32060 32160 32210 32260 12 31911 32011 32061 32161 32211 32261 13 31912 32012 32062 32162 32212 32262 14 31913 32013 32063 32163 32213 32263 Table 4 5 Alarm IDs 30850 31453 Device Name dev in Table 4 8 CPU CPU Board Power Temp Speed Voltage Board Machine Alarm Supply Fan Sensor Sensor Sensor ECC Sensor Check Message and ECC Number in Thresh Table 4 8 olds 1 30850 30900 30950 31000 31050 2 30851 30901 30951 31001 31051 3 30852 30902 15 31250 31200 31300 31350 31400 31450 16 31251 31201 31301 31251 31401 31451 17 31252 31202 31302 3135
16. for fan speed sensors or milliamperes mA for current sensors Customer Contact Name Customer Email Contact person in your company who is responsible for the system Email address of your company contact Customer Pager Pager number of your company contact Customer Phone Telephone number of your company contact DebugFlags Irql DebugFlags Thread When these flags are enabled debug trace messages printed using these flags will be logged DefaultGateway For systems equipped with VTMs The IP address of the default gateway used for traffic that goes to a network for which the adapter has no route for example to NEC Technical Support or other service representative in communication from the system to the adapter Defer Bringup Defers the automatic return to service of the CPU element CPU bringup to a more convenient time Description A description property that helps you identify a particular ASN configuration DevicelD An address or other identifying value that uniquely names a logical device DevicePath n A string of slash separated DevicelDs that shows the relationship of a device within a hierarchical ordering of devices The DevicePath property shows what other devices a particular device is connected to or is a child of DevicePathID Device identifier used to physically locate hardware components within a system A DevicePathID is a string of decimal numbers such as 10 5
17. or by a modem Direct by default Continue C R After On or Off Enables console redirection after POST the operating system has loaded Monitoring Configuration Submenu Select Monitoring Configuration from the Advanced menu to display the Monitoring Configuration submenu which is shown in Figure 5 8 Use the legend bar keys to make your selections and exit to the Main menu BIOS Setup 5 15 ftServer Setup Menus Figure 5 8 Monitoring Configuration Submenu ftServer Setup Advanced Monitoring Configuration Item Specific Help PCI Enumeration Monitoring Enabled Bese eae PCI Enumeration Monitoring Timeout 03 the Option ROM Scan Monitoring feature Option ROM Scan Monitoring Enabled Option ROM Monitoring Timeout f 5 OS Boot Monitoring Enabled OS Boot Monitoring Timeout 600 Fi Help it Select Item Change Values F9 Setup Defaults ESC Exit lt 4 Select Menu Enter Select gt Sub Menu F10 Save and Exit Table 5 8 describes the Monitoring Configuration submenu features Table 5 8 Monitoring Configuration Features Feature Options Description PCI Enumeration Enabled Enables or disables POST PCI Monitoring Disabled enumeration monitoring in BIOS PCI Enumeration 180 Timeout value in seconds of the Monitoring Timeout POST PCI enumeration monitoring Enter this value on the keypad Option ROM Scan Enabled default Enables option ROM scan Monitoring moni
18. produced the normal Windows dump will be deleted as it is redundant Specifies the maximum number of VTM memory dumps to retain The default is 1 Memory dumps are 16 MB If DumpsToSave is specified as 0 no dumps are created The dump occurs if VTM crashes The dump is saved to SystemRoot with the file name smmmemx dmp where x is the dump number derived from LastGoodDump and DumpsToSave Duplex Describes how the Ethernet adapter sends and receives packets when connected to the Twisted Pair Ethernet TPE connectors Settings are Auto default negotiate with the switch or hub to determine the best mode Half half duplex performs one operation either send or receive at a time Full full duplex sends and receives packets at the same time ECC Info HardErrors Number of uncorrectable errors detected ECC Info IntermittentHardErrors Number of correctable errors reported for the same bit ECC Info SoftErrors Number of correctable errors detected ECC Info ThresholdExceeded Indicates whether an error threshold has been exceeded If this property is false nonzero counts should not be considered errors ECC Info TotalEccErrors Number of ECC errors detected 3 6 Express5800 320Ma Technical Reference Guide ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description EccMinutesToComplete EccThreshold
19. the setup utility Set User Password Enter Password on boot Disabled F1 Help Yt Select Item Change Values F9 Setup Defaults ESC Exit lt Select Menu Enter Select gt Sub Menu F10 Save and Exit 5 18 Express5800 320Ma Technical Reference Guide ftServer Setup Menus Table 5 9 describes the Security menu features Table 5 9 Security Menu Features Feature Options Description Supervisor Password Is Set Displays whether the Unset supervisor password is set or not User Password Is Set Displays whether the Unset user password is set or not Set Supervisor Enter a supervisor Set and confirm the Password password supervisor password Set User Password Enter a user password Set the user password Password on boot Enabled Enables or disables the Disabled password prompt when the BIOS boots to an operating system Boot Menu Select Boot from the Main menu to display the Boot menu which is shown in Figure 5 10 Use the legend bar keys to make your selections and exit to the Main menu BIOS Setup 5 19 ftServer Setup Menus Figure 5 10 Boot Menu ftServer Setup Main Advanced Security Boot Exit Item Specific Help Hard Drive CD ROM Drive Keys used to view or configure devices Removable Devices Network IBA GE Slot 7B10 v1216 Network IBA GE Slot 7B11 v1216 lt Enter gt expands or collapses devices with a or lt Ctrl Enter gt expands all lt
20. 0 2 For a virtual disk the DevicePathID does not indicate a hardware component but instead identifies the virtual disk to system management software DiagScreen Specifies whether the BIOS Diagnostics screen should be displayed during the boot process 3 4 Express5800 320Ma Technical Reference Guide ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description Diag Status Failing TestNumberr If diagnostic test s failed the number of the diagnostic test s that failed Diag Status NumberOfFailedTests The number of errors encountered See the system event log for a description of the errors Diag Status TimeOfLastRun Date and time when diagnostics most recently ran DiagnosticStatus The VTM diagnostic status Dial in Password Password used to authenticate a dial in user name Dial in User Name Dial in user name used to identify the ASN dialing in After the system authenticates the name the system hangs up and dials the ASN Drive The drive letter including the colon of the file DriverName The driver file name of the device DriverServiceName Name of the service supporting this driver DriverVersion Version number of the driver DumpNumberOfFilesToSave Sets the number of dump files to save to disk for a system dump For example if this value is 2 the last
21. 2 31402 31452 18 31253 31203 31303 31353 31403 31453 19 31254 31204 31304 31404 20 31255 31205 31305 31405 4 6 Express5800 320Ma Technical Reference Guide Device State and Threshold Alarms Table 4 6 Alarm IDs 32350 32663 Device Name dev in Table 4 8 Alarm Message Number in Table 4 8 Disks 1 32350 2 32351 3 4 5 6 7 8 9 10 11 12 13 14 15 32450 16 32451 17 32452 18 32453 Table 4 7 Alarms IDs 32500 32713 Alarm Message Device Name dev in Table 4 8 Number in Table 4 8 PCI Adapter Network Port BMC System Alarm Messages 4 7 Device State and Threshold Alarms Table 4 7 Alarms IDs 32500 32713 Continued Alarm Message Device Name dev in Table 4 8 Number in Table 4 8 1 32500 32550 32700 2 32501 32551 32701 3 32502 32552 32702 4 32503 32553 32703 5 32504 32554 32704 6 32505 32555 32705 7 32506 32556 32706 8 32507 32557 32707 9 32508 32558 32708 10 32509 32559 32709 11 32510 32560 32710 12 32511 32561 32711 13 32512 32562 32712 14 32513 32563 32713 Table 4 8 lists the messages and default destinations for the various types of alarms A letter P or E in the Send to Pager Email column indicates that the alarm message can be sent to a user s pager or to their email Ta
22. 320Ma part number and description of PCI adapter ASN For Call home Displays the numerical designation of the current active ASN configuration VTMs and ftSMC obtain the parameters for a call home by reference to this property The parameters in the active ASN configuration are then used to establish a connection to the active ActiveService Network ASN whether it is the NEC Technical Support The default active ASN configuration is 1 See the Set as Active ASN action in Table 3 2 AutoBringUpEnabled Brings a new CPU element in the system into service immediately if this is enabled The valid choices are True or False with True enabled as the default ftSMC Component Properties and Actions 3 1 ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description AutoBurnEnabled If enabled for a CPU element matches a new CPU element s BIOS with that of the existing element when you insert a partner CPU element that has a different BIOS version than the existing element The valid choices are True or False with True enabled as the default Insert new elements only while the system is running See also Update Firmware in Table 3 2 You can check the BIOS versions in ftSMC For a VTM specifies if automatic burning is enabled If so the existing firmware revision will be burned to a new VTM that is added to the system Set to false by default
23. EDColor Provides the state of the Status LED StorageProcessor The type of processor in the attached storage system StorageSerialNumber The serial number of the attached storage system StorageType The product family name of the attached storage system Support Phone Telephone number 1 866 269 1239 that you call to reach NEC Technical Support or your service representative This number is for information only as ftServer Manager does not use this number You should make a note of this telephone number in the event you need support and your system is not functioning Street 1 Field containing the address street department mail stop PO box and so on where your company is located Street 2 A second field containing the address street department mail stop PO box and so on where your company is located SubNetMask For systems equipped with VTMs A 32 bit structure that tells TCP IP which bits in a given address specify the network ID and which specify the subnetwork ID for example 255 255 255 0 SubsystemID ID of board among boards from vendor with the same chipset SubSystemVendorlID PCI SIG assigned ID to uniquely identify PC board vendor SummaryScreen Specifies whether the Summary screen should be displayed before Windows is started System Email Address The email address to be used in the From field of a user notification alarm message for example mach
24. Express5800 320Ma Technical Reference Guide NEC Solutions America Inc NR550 Notice The information contained in this document is subject to change without notice UNLESS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE OF NEC NEC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND WITH RESPECT TO THE INFORMATION CONTAINED HEREIN INCLUDING WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PURPOSE NEC assumes no responsibility or obligation of any kind for any errors contained herein or in connection with the furnishing performance or use of this document Software described in NEC a is the property of NEC and or its licensees b is furnished only under license and c may be copied or used only as expressly permitted under the terms of the license NEC documentation describes all supported features of the user interfaces and the application programming interfaces API developed by NEC and or its licensees Any undocumented features of these interfaces are intended solely for use by NEC personnel and are subject to change without warning This document is protected by copyright All rights are reserved No part of this document may be copied reproduced or translated either mechanically or electronically without the prior written consent of NEC Solutions America Inc The NEC Solutions America Inc logo Express5800 320Ma and the Express5800 320Ma logo are trademarks of NEC Solutions Ameri
25. F and take the device out of service until another failure occurs that causes the new actual MTBF to be below the threshold To change the MTBF threshold for a device right click the device click Set MTBF Threshold and enter a new threshold value in seconds 2 6 Express5800 320Ma Technical Reference Guide ftServer Manager Event Handling ftServer Manager Event Handling As shown in Figure 2 1 when a hardware device fault or event occurs the device s driver sends those events to the Express5800 320Ma Policy service which determines whether the events are significant or not Significant events are forwarded to the Alarm service for processing The dotted lines around the Maintenance and Diagnostic Service box in Figure 2 1 indicate that the service does not manage all devices It does manage for instance CPU elements DIMMs processors I O elements and PCI adapters Figure 2 1 ftServer Manager Event Handling ftServer Maintenance Hardware Device Driver a d Policy Service Event or Fault Notification Diagnostics Filters Service Alarm Service Forwards Event VTMs or RAS Service Event Log Customer pager or email Call home NEC Technical Support ASN Connection Retry Cycle After a failed attempt to connect with the ASN the system will make repeated attempts to call the ASN until it is successful If your system is located in an are
26. GB Caption A short textual description of the object Chipset BusNumber 1 The numerical designation of the bus Chipset BusWidth 1 The data width of the bus in bits 3 2 Express5800 320Ma Technical Reference Guide ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description Chipset Mhz66Capable 1 Indicates whether the PCI bus operates at 66 MHz True or not False Chipset NumberOfBuses The number of buses Chipset TotalSystemMemoryMb Total amount of system memory Chipset Type The type of chipset used in the CPU element City City or town where your company is located Class Code The type of device or adapter in this location Company Name The name of the company that owns this system ConfigData Specifies whether ESCD data should be cleared on the next reboot of the system ConfigManagerErrorCode The Win32Configuration Manager error code Use What s this help in ftSMC for details ConfigManagerUserConfig Indicates whether the device is using a user defined configuration ConfigState State information of an RDR virtual disk plex An RDR disk can be Configured Unconfigured If it is configured it could be active or inactive imported or deported Connection Status Status of the ASN connection Values are Off On and In process Connect
27. Gateway group in the Group Password box Click Finish To add a slave system to an ftGateway group 1 2 8 Access the slave system that you want to add to the ftGateway group Start ftSMC In ftSMC double click the ftServer Configuration node to expand the child nodes beneath it Right click the ActiveService Network icon and click Join ftGateway Group In the Join ftGateway Group on ActiveService Network dialog box type the name of the ftGateway group that you are joining in the Group Name box In the Join ftGateway Group on ActiveService Network dialog box type the ftGateway group password in the Group Password box In the Join ftGateway Group on ActiveService Network dialog box type the value of the gateway machine s ftGateway IP Addresses 1 property in the Gateway IP Address 1 box In the Join ftGateway Group on ActiveService Network dialog box type the value of the gateway machine s ftGateway IP Addresses 2 property in the Gateway IP Address 2 box Click Finish To remove a slave system from an ftGateway group 1 Access the slave system that you want to remove from the ftGateway group Start ftSMC In ft SMC double click the ftServer Configuration node to expand the child nodes beneath it Right click the ActiveService Network icon and click Leave ftGateway Group 2 2 Express5800 320Ma Technical Reference Guide Managing MTBF Statistics To remove an ftGateway group 1 2 3 Acces
28. P server used to send pager messages Number of Faults Total number of times the device has failed Num of Missed Polls Defines how many polls can be missed between a slave machine and the ftGateway machine before the slave machine is determined to be offline Number of Retries Number of times that the system attempts to dial each number in the list of Phone Numbers when attempting to contact NEC Technical Support or your service representative A value of 1 the default indicates that the system calls each phone number only once A value of zero 0 is invalid OEMManufacturer OEMOEnabled OEM1Enabled OEM2Enabled OnlineCpuPriority The original manufacturer of the device Defined by OEM or system integrator Do not change the default setting False of this property Defined by OEM or system integrator Do not change the default setting False of this property Defined by OEM or system integrator Do not change the default setting False of this property For CPU elements only The priority at which the CPU is operating Supported values are High and Medium The priority of other elements is adjusted accordingly as follows If the priority of the specified element is increased the element with the same priority has its priority decreased If the priority of the specified element is decreased the element with the same priority has its priority increased Op State Reason The reason a compon
29. Sends a report of the system inventory to the NEC Technical Support or your service representative The system inventory report consists of the details of the current information for all nodes as shown in the ftSMC Details panes for each node Set as Active ASN Sets one of the ten numbered ASN configurations to be the active configuration to the exclusion of the other ASN configurations The active ASN configuration is the one that the system uses to dial out Set As Active RDR Plex Makes the RDR disk on which this command is issued the active disk Set Cache Flush Interval Sets the value of the LunFlushInterval property Set MTBF Faultcount Limit Sets the MTBF faultcount limit which is the number of times certain errors can occur before the system sends threshold events that generate alarms Set MTBF Threshold Sets the MTBF threshold and views the current count seconds number of faults and date and time of last fault NEC Solutions America presets the MTBF threshold you should not change it unless instructed to do so by your support representative Set MTBF Type Defines how the MTBF threshold value is used when the MTBF of a device goes below the threshold Values are Use Threshold Never Restart or Always Restart Normally set to Use Threshold which indicates that the threshold value is used to determine whether or not to bring the device back into service automatically Set Primary
30. Sets the current secondary adapter to be the primary adapter Set Priority Sets the priority for the CPU element Supported priorities are High and Medium Setting the priority of one element affects the priorities of the other elements see OnlineCpuPriority in Table 3 1 CPU elements must be in duplex mode to change priority you cannot change the priority of a simplex element 3 26 Express5800 320Ma Technical Reference Guide ftSMC Component Actions Table 3 2 ftSMC System Inventory Component Actions Continued Action Description Set Rdr Lun Load Balancing Sets read load balancing for RDR virtual disks to on or off Set Resync Priority Sets the resynchronization priority for individual RDR disks Start Slot Identification Causes the LEDs on the disk in the slot to flash so that you can physically locate a disk that is experiencing a problem Stop Slot Identification Stops the LEDs on the disk from flashing See Start Slot Identification Stop Verify Stops the RDR disk verification operation Synchronize SEL date and time with System Assigns the current system date and time to the SELTime property Update BMC Firmware Updates the BMC firmware See the Express5800 320Ma Software Installation and Configuration Guide for details Update Firmware Updates a device s firmware for example the BIOS in the CPU element or the firmware for storage en
31. Shift 1 gt enables or disables a device lt gt or lt gt moves the device up or down lt n gt May move removable devic between hard disk or removable disk lt d gt Remove a device that is not installed F1 Help Yt Select Item Change Values F9 Setup Defaults ESC Exit lt Select Menu Enter Select gt Sub Menu F10 Save and Exit The Boot menu allows you to configure the BIOS search order for a bootable device The menu items vary depending on what bootable devices your system contains The BIOS searches for an operating system by checking each device in order from the top of the list to the bottom of the list You can move higher level items such as Removable Devices and lower level items such as CD ROM Drive up and down the list to change the search sequence by using the PLUS key to go up the list and the MINUS key to go down the list Highlight the Hard Drive option and press Enter to see the list of hard drives in the boot menu 5 20 Express5800 320Ma Technical Reference Guide ftServer Setup Menus J CAUTION Be sure to list the hard drive first in the Boot menu so that your system s boot order is set to boot from the hard disk first Exit Menu Select Exit from the Main menu or press the Esc key as needed from anywhere in ftServer Setup to display the Exit menu which is shown in Figure 5 11 Use the legend bar keys to make your selections and exit to the Main menu
32. Use the UP and DOWN arrow keys to move the cursor to the submenu you want to display A triangular pointer marks all submenus 2 Press ENTER Legend Bar Use the keys listed in the legend bar at the bottom of your menu to make selections or exit the current menu Table 5 1 describes the legend bar keys and the legend bar key alternates 5 2 Express5800 320Ma Technical Reference Guide Navigating and Using the ftServer Setup BIOS Setup Menus Table 5 1 Legend Bar Keys and Functions Key s Function F1 or ALT H Display the General Help window ESC or ALT X Exit from the current menu UP ARROW or DOWN ARROW Move the cursor up or down RIGHT ARROW or LEFT ARROW Select a different menu Minus or F5 Select the previous value for the field Plus F6 or SPACEBAR Select the next value for the field F9 Load the default configuration values for all menus F10 Save the current settings and exit from Setup ENTER Execute the command or select the submenu Menu Bar The menu bar shown in Figure 5 1 appears on the Main menu and lists the major menus available to you from that menu Select Advanced for example to display the Advanced menu and its options The Advanced menu includes submenus Boldface in the menu figures indicates the current menu selection on the system a highlight bar marks the current menu selection See Legend Bar on page 5 2 for specific instructions on h
33. a where North American toll free numbers cannot be used this can result in costly phone bills You Express5800 320Ma System Features 2 7 ASN Connection Retry Cycle can adjust the parameters described in Table 2 3 to increase the time between phone calls and thereby reduce the number of attempted calls If an attempt to establish an ASN connection fails ftServer Manager can attempt to send the alarm over the Internet if the Send Alarms By property is configured for Internet backup ftServer Manager also continues to attempt to establish an ASN connection All of the parameters in Table 2 3 work together to control how many attempts ftServer Manager makes to establish the ASN connection They also control the length of time between attempts Table 2 3 shows the default values for these parameters Table 2 3 Default Settings for Alarm Re send Parameters Parameter Default Short Idle Time Between Re sends 600 10 minutes Short Idle Re send Count 3 attempts Medium Idle Time Between Re sends 14400 4 hours Medium Idle Re send Count 6 attempts Long Idle Time Between Re sends 88000 24 hours 26 minutes and 40 seconds Long Idle Re send Count No limit on number of attempts The following example illustrates the ASN connection retry cycle with default parameter values Initial attempt to establish connection fails Retry 1 Retry 2 Retry 3 Retry 4 Retry 5 Retry
34. abled menus to configure PCI Slot 2 upper Option ROM Enabled PCI devices Embedded SATA Option ROM Enabled Embedded IDE Option ROM Enabled Embedded PXE 1 Option ROM Enabled Embedded PXE 2 Option ROM Enabled F1 Help Yt Select Item Change Values F9 Setup Defaults ESC Exit lt Select Menu Enter Select gt Sub Menu F10 Save and Exit Table 5 6 describes the PCI Configuration submenu features Table 5 6 PCI Configuration Features Low Profile PCI Slot Enabled Enables or disables the low profile Option ROM Disabled PCI slot option ROM Enabled by default PCI Slot 1 lower Enabled Enables or disables PCI slot 1 lower PCI Slot 2 upper Disabled or slot 2 upper slot on the riser Option ROM card Enabled by default BIOS Setup 5 13 ftServer Setup Menus Table 5 6 PCI Configuration Features Continued a o foe e Embedded SATA Enabled Enables or disables the embedded Disabled SATA option ROM to boot from the device Enabled by default Embedded IDE Enabled Enables or disables the embedded PXE 1 or PXE 2 Disabled IDE PXE 1 or PXE 2 option ROMs respectively to set up and boot from the device Enabled by default Console Redirection Submenu Select Console Redirection from the Advanced menu to display the Console Redirection submenu which is shown in Figure 5 7 Use the legend bar keys to make your selections and exit to the Main menu Figure 5 7 Console Redirection Menu ftS
35. aintains MTBF statistics for these devices CPU elements O elements Virtual Technician Modules VTMs e Ethernet adapters Error Detection and Handling Hardware errors are detected by the hardware and then evaluated by the maintenance and diagnostic software After a hardware error the software directs the affected Express5800 320Ma System Features 2 3 Managing MTBF Statistics device to test itself If the device fails the test the error is a hard error and the device is taken out of service If the device passes the test the error is a soft error The system takes the device out of service and places it in the Broken state under these circumstances e The error is a hard error e The error is a soft error and the MTBF is less than the MTBF threshold for the device If the error is a hard error and the MTBF is greater than the MTBF threshold the system attempts to enable the device and return it to service MTBF Calculation and Effects The system does not calculate the MTBF until the total error count equals a minimum number and then it uses the recorded times of the last minimum number of errors to calculate the MTBF If the MTBF has not yet been calculated the system considers the MTBF value unreliable and acts as if the MTBF is greater than the threshold For each error that occurs the system performs certain calculations For each hard error the system records the time of the error and increments the total e
36. al Disk to RDR Virtual Disk 3 24 Clear MTBF 3 24 Configure the ASN 3 24 Create ftGateway Group 2 1 3 24 Delete RDR Configuration on Physical Disk 3 24 Delete RDR Configuration on Physical Disks 3 24 Deport Physical Disk from RDR Virtual Disk 3 24 Dump and Go 3 24 Enumerate PCI Config Spaces 3 24 Generate Full Inventory 3 24 Initiate BringDown 3 24 Initiate BringUp 3 25 Initiate Diagnostics 3 25 Initiate Jump Switch 3 25 Issue Bus Reset 3 25 Join ftGateway Group 2 1 3 25 Launch Intel PROSet 3 25 Leave ftGateway Group 2 1 3 25 Perform Memory Check 3 25 Remove ftGateway Group 2 1 3 25 Remove Physical Disk from RDR Virtual Disk 3 25 Renew DHCP 3 25 Reset Device Properties 3 25 Reset Driver Properties 3 25 Resynchronize This Physical Disk From RDR Virtual Disk 3 26 Save WMI Recovery Information 3 26 Schedule CPU BringUp Options 3 26 Send Inventory Report 3 26 Set as Active ASN 3 26 Set As Active RDR Plex 3 26 Set Cache Flush Interval 3 26 Set MTBF Faultcount Limit 3 26 index Set MTBF Threshold 2 6 3 26 Set MTBF Type CPU board 3 26 Set Primary 3 26 Set Priority 3 26 Set Rdr Lun Load Balancing 3 27 Set Resync Priority 3 27 Start Slot Identification 3 27 Stop Slot Identification 3 27 Synchronize SEL date and time with System 3 27 Update BMC Firmware 3 27 Update Firmware 3 27 Update ID PROM CPU board 3 27 Update Network Settings 3 27 Verify RDR Vi
37. ally set to Use Threshold which means that the threshold value is used to determine whether to bring the device automatically back into service UpperThresholdCritical Threshold values specify the ranges for determining whether the monitored component is operating under normal noncritical critical or fatal conditions Depending on the sensor values are in degrees Celsius C millivolts mV revolutions per minute rpm or milliamperes mA UpperThresholdFatal Threshold values specify the ranges for determining whether the monitored component is operating under normal noncritical critical or fatal conditions Depending on the sensor values are in degrees Celsius C millivolts mV revolutions per minute rpm or milliamperes mA This property is not configurable and attempting to change it will display the value of Not Set UpperThresholdNonCritical Threshold values specify the ranges for determining whether the monitored component is operating under normal noncritical critical or fatal conditions Depending on the sensor values are in degrees Celsius C millivolts mV revolutions per minute rpm or milliamperes mA Value Specifies the component number of the partner For instance a value of 0 indicates that the partner of the highlighted CPU element is in element 0 Vendor D PCI SIG assigned ID to uniquely identify chip set vendor Verify RDR Virtual Disk Verifies the integri
38. an be overridden to be a Key property 3 12 Express5800 320Ma Technical Reference Guide ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description NegativeGoingHysteris NormalResynchPriorityMbs A value added to a reading to determine if a threshold event has cleared A value of 0 means that the event clears after the reading drops to one less than High Warning or Critical Threshold The middle value for I O bandwidth to disk a portion of which will be used for RDR disk resynchronization operation The default value of this property is 20Mbps Notify Email Address The customer email address or addresses to send an email to when an alarm occurs for example administrator company com Use a semicolon to separate multiple addresses for example admin1 company com admin2 company com The length of all addresses and their separators in this field must be less than 300 characters Notify Final Delay The amount of time in minutes for the User Notification processes to wait after sending email before sending another one to allow for multiple alarms to be aggregated and sent at the same time The default is 10 minutes Notify Initial Delay The amount of time in minutes for the User Notification processes to wait before sending email in order to allow for multiple alarms to be sent at the same time The default is 1 minute Notify
39. ate transitions from one of these states Sensor threshold alarms generate an SNMP trap whenever a sensor status improves or worsens to normal warning and critical states All of the device state and threshold alarms in Table 4 1 through Table 4 6 can generate SNMP traps See Table 4 10 for information about which miscellaneous alarms can generate SNMP traps Device State and Threshold Alarms Table 4 1 through Table 4 7 list the alarm IDs for device state alarms and threshold alarms Each alarm ID in these tables is linked to the alarm message and alarm destination information in Table 4 8 Note the alarm ID s message number in the left most column of Table 4 1 through Table 4 7 and find that message number in Table 4 8 Table 4 1 Alarm IDs 30100 30413 Device Name dev in Table 4 8 Alarm Message Number in CPU Processor PCI SMM Table 4 8 Board DIMM Board I O Board Slot VTM Ethernet 1 30100 30150 30200 30250 30300 30350 30400 2 30101 30151 30201 30251 30301 30351 30401 3 30102 30152 30202 30252 30302 30352 30402 4 30103 30153 30203 30253 30303 30353 30403 5 30104 30154 30204 30254 30304 30354 30404 6 30105 30155 30205 30255 30305 30355 30405 7 30106 30156 30206 30256 30306 30356 30406 8 30107 30157 30207 30257 30307 30357 30407 9 30108 30158 30208 30258 30308 30358 30408 10 30109 30159 30209 30259 30309 30359 30409 11 30110 30160 30210 30260 30310 30360 30410
40. ble 4 8 Alarm Messages and Message Destinations Alarm Message Send to Number from NEC Send to Table 4 1 through Technical Pager Table 4 7 Alarm Message Support Email 1 dev 1 empty Yes 1b dev 1 empty No 2 dev 1 broken Yes P E 3 dev 1 broken MTBF threshold exceeded Yes P E 4 8 Express5800 320Ma Technical Reference Guide Device State and Threshold Alarms Table 4 8 Alarm Messages and Message Destinations Continued Alarm Message Send to Number from NEC Send to Table 4 1 through Technical Pager Table 4 7 Alarm Message Support Email 4 dev 1 broken diagnostics failed Yes PE 5 dev 1 broken hardware incompatible Yes PE 6 dev 1 broken holding dump Yes PE 7 dev 1 broken bring up failed Yes P E 8 dev 1 broken media disconnected Yes P E 9 dev 1 broken firmware burn failed Yes P E 10 dev 1 broken firmware burn failed file not No found 11 dev 1 broken firmware burn failed file error No 12 dev 1 broken firmware error Yes P E 13 dev 1 broken firmware burn failed autoburn Yes P E disabled 14 dev 1 broken cannot read ID PROM Yes P E 15 dev 1 below critical threshold Yes P E 16 dev 1 above critical threshold Yes P E 17 dev 1 below fatal threshold Yes P E 18 dev 1 above fatal threshold Yes P E 19 dev 1 below warning threshold No PE 20 dev 1 above war
41. bled in this table Op State Reason Primary With duplex devices this indicates that the specific device is primary in the pair Op State Reason Secondary With duplex devices this indicates that the specific device is secondary in the pair Op State Reason Parent Empty The device above this device in the hierarchy is not present or does not have power Op State State Operational state of a component Op State State Broken A component has a problem an associated reason see Op State Reason describes the problem This is a terminal state some user action must occur to change this state User actions that cause a transition out of the Broken state include the Initiate BringUp and Initiate BringDown actions and removing the component Both of these actions are described in Table 3 2 Op State State Dumping A CPU element is recovering crash dump information Op State State Diagnostics A component is running diagnostics Op State State Diagnostics passed A component has passed diagnostics ftSMC Component Properties and Actions 3 15 ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description Op State State Empty The component slot does not have a component present or the component does not have power Op State State Initializing Preparing a device to be brought online
42. ca Inc ActiveService Network is a trademark of Stratus Technologies Bermuda Ltd All other trademarks and trade names are the property of their respective owners Manual Name Express5800 320Ma Technical Reference Guide Part Number NR550 Express5800 320Ma Software Release Number 4 1 0 Publication Date January 2006 NEC Solutions America Inc 10850 Gold Center Drive Suite 200 Rancho Cordova CA 95670 2006 NEC Solutions America Inc All rights reserved Contents Preface vii 1 ftServer Drivers and Services 1 1 ftServer drivers 1 1 Board Instance Driver 1 1 Fibre Channel Drivers 1 1 SCSI Port Duplex Driver 1 2 fIPMI Driver 1 2 ATI Video Driver 1 2 Virtual Technician Module VTM Mailbox Driver 1 2 VTM Dump Driver 1 3 srasata sys Driver 1 3 ftServer services 1 3 2 Express5800 320Ma System Features 2 1 Administering an ftGateway Group Manually 2 1 Managing MTBF Statistics 2 3 Error Detection and Handling 2 3 MTBF Calculation and Effects 2 4 Displaying MTBF Information 2 5 Changing the MTBF Threshold 2 6 ftServer Manager Event Handling 2 7 ASN Connection Retry Cycle 2 7 3 ftSMC Component Properties and Actions 3 1 ftSMC Component Properties 3 1 ftSMC Component Actions 3 24 4 System Alarm Messages 4 1 SNMP Traps 4 3 Contents Contents Device State and Threshold Alarms 4 3 ftGateway Alarm Messages 4 10 Miscellaneous Alarms 4 10 5 BIOS Setup 5 1 Before You Change
43. closure sensor was taken ReceiveMessageQueuelnterr uptEnabled Enables True or disables False the receive message queue interrupt RegistryPath Location in the HKEY_LOCAL_MACHINE Registry key Revision ID Chipset revision incremented when vendor updates chipset SELTime The time used by the system event log This value is set by the Synchronize SEL date and time with System action which is described in Table 3 2 Send Alarms By Defines whether call home alarms will be sent by VTM adapter only the Internet only VTM adapter with Internet backup or the Internet with VTM adapter backup Serial Number The system serial number as stored in the system ID PROM Filled in automatically Short Idle Re send Count The number of re send attempts separated by Short Idle Time Between Re sends that ftServer Manager will make before moving to the medium idle interval Short Idle Time Between Re sends The short Idle time in seconds between attempts to re send an alarm After an unsuccessful attempt to send an alarm message ftServer Manager waits this long before it attempts to re send the alarm After a number of unsuccessful attempts defined by Short Idle Re send Count ftServer Manager will wait the amount of time defined by Medium Idle Time Between Re sends before attempting to re send the alarm message Site Heartbeat Granularity The granularity of the site heartbeat interval 0 days 1
44. closures or VTMs Prompts you to enter the path of the file containing the updated firmware and copies the file to the appropriate location This action may be unavailable if the device is online See the Express5800 320Ma Software Installation and Configuration Guide for details Update ID Prom Updates the IDPROM information See IDPROM in Table 3 1 for IDPROM information When you finish click Apply A dialog box displays the status of the operation Update Network Settings Updates the VTM network settings Verify RDR Virtual Disk Verifies the integrity of RDR disk mirrors ftSMC Component Properties and Actions 3 27 ftSMC Component Actions 3 28 Express5800 320Ma Technical Reference Guide Chapter 4 System Alarm Messages The alarm messages for the various devices in Express5800 320Ma 3 2 GHz 3 6 GHz and Dual Core systems are presented in several tables in this chapter e Tables 4 1 through 4 7 list only the numeric alarm IDs for example 30100 30101 and so on for device state alarms and threshold alarms related to specific devices for example DIMMs PCI slots and so on e Table 4 8 contains the text of the messages corresponding to the alarm IDs listed in the preceding tables e Table 4 9 presents ftGateway alarm messages e Table 4 10 presents miscellaneous numeric alarm IDs messages and their default destinations Some of these messages are not related to particular device
45. ct Advanced Processor Configuration from the Advanced menu to display the Advanced Processor Configuration submenu which is shown in Figure 5 4 Use the legend bar keys to make your selections and exit to the Main menu BIOS Setup 5 9 ftServer Setup Menus Figure 5 4 Advanced Processor Configuration Submenu ftServer Setup Advanced Advanced Processor Configuration Item Specific Help Enables logical Hyper Threading Technology Enabled processors Fi Help it Select Item Change Values F9 Setup Defaults ESC Exit lt Select Menu Enter Select gt Sub Menu F10 Previous Values Table 5 4 describes the Advanced Processor Configuration submenu features Table 5 4 Advanced Processor Configuration Features Hyper Threading Enabled Enables or disables Technology Disabled hyperthreading Enabled by default NOTE You may need to disable hyperthreading to facilitate application execution O Device Configuration Submenu Select I O Device Configuration from the Advanced menu to display the I O Device Configuration submenu which is shown in Figure 5 5 Use the legend bar keys to make your selections and exit to the Main menu NOTE The BIOS setup screens use several terms to refer to the same two serial ports Serial Port 1 Serial Port 2 5 10 Express5800 320Ma Technical Reference Guide ftServer Setup Menus Figure 5 5 I O Device Configuration Submenu ftServer Setup Advance
46. d I O Device Configuration Serial Port 1 Base I O address Serial Port 1 Connection Serial Port 2 Base I O address Serial Port 2 Sharing Keyboard Features NumLock Keyboard auto repeat rate Keyboard auto repeat delay Enter Help Yt Select Item F1 ESC Exit lt Select Menu Enabled 3F8 IRO 4 Serial Connector Enabled 2F8 IRO 3 Item Specific Help Peripheral configuration Disabled Auto 30 sec 1 2sec Change Values F9 Setup Defaults Select gt Sub Menu F10 Save and Exit Table 5 5 describes the I O Device Configuration submenu features Table 5 5 I O Device Configuration Features Feature Options Description Serial Port 1 Disabled The selected port is disabled and Serial Port 2 the serial port on the motherboard is not in use Note Serial Port 1 may 7 not be routed to the Enabled You can select the serial port I O modem if a VTM is address and IRQ for the selected present port in the setup menu Auto The BIOS or operating system chooses the configuration BIOS Setup 5 11 ftServer Setup Menus 5 12 Table 5 5 I O Device Configuration Features Continued Feature Options Description Base O address 3F8 IRQ 4 Sets the base I O address for the 2F8 IRQ 3 serial port 3E8 IRQ 4 2E8 IRQ 3 Serial Port 1 Connection Serial Port 2 Sharing NumLock Internal Modem Serial Connector Enabled Disabled
47. d the number of faults and the current MTBF value MTBF Type Use Threshold MTBF TimeOfLastFault May 30 2004 15 07 24 MTBF Threshold 300 seconds MTBF NumberOfFaults 2 MTBF Current 532220 seconds An out of service hardware device remains out of service until you clear the MTBF or change the MTBF threshold Inserting a new device clears the MTBF A value of 0 Unknown for MTBF Current indicates that the device has not failed enough times to be able to calculate the MTBF Express5800 320Ma System Features 2 5 Managing MTBF Statistics Changing the MTBF Threshold The MTBF threshold is expressed in seconds If a device s MTBF falls beneath this threshold the system takes the device out of service and changes the device state to Broken J CAUTION Express5800 320Ma presets the MTBF thresholds You should not modify them unless instructed to do so by NEC Technical Support or your service representative If you change the MTBF threshold for a device the device is not affected until another failure occurs For example e f you increase the threshold for a device whose state is currently Broken you must enable the device so that it can return to service The system will not change the state of the device automatically e f the device s actual MTBF is less than the new threshold meaning that failures occur more often than the threshold allows and the device is enabled the system will not recalculate the MTB
48. e Machine Check call home message The system keeps a record of the number of Correctable Machine Check errors detected per CPU element and whether the threshold has been exceeded Look at individual processors to see which ones are experiencing problems Manufacturer The manufacturer of the device MCA Info Indicates if the configured error threshold for Correctable Machine ThresholdExceeded Check errors has been exceeded Medium Idle Re send Count The number of re send attempts separated by Medium Idle Time Between Re sends that ftServer Manager will make before moving to the long idle interval Medium Idle Time Between Re sends The medium idle time in seconds between attempts to re send an alarm After a number defined by Short Idle Re send Count of unsuccessful attempts to send an alarm message ftServer Manager waits this long before it attempts to re send the alarm After a number of unsuccessful attempts defined by Medium Idle Re send Count ftServer Manager will wait the amount of time defined by Long Idle Time Between Re sends before attempting to re send the alarm message Member Status Identifies whether a system is a member of an ftGateway group or not and if it is a member whether it is a gateway or slave machine The default value is Non member Member Status Confirm Provides feedback on the Join ftGateway Group action which is described in Table 3 2 It is set to Confirm Pe
49. eartbeat signal The default value is 900 seconds 15 minutes HighResynchPriorityMbs Host XML Port Number The high value for I O bandwidth to disk a portion of which will be used for RDR disk resynchronization operation The default value of this property is 35Mbps The XML port number for the TCP server running on the host VTMs communicate with the host by sending XML commands to this server HTTP Absolute Path The path of the HTTP object to which to send an alarm message For example if alarm messages are posted to URL http callhome callhomeservice asp this field has the value callhome callhomeservice asp Http over internet Enabled If enabled ftServer Manager attempts to send messages using HTTP over the Internet after failing to establish a connection to the ASN through the external modem Enabled by default Valid values are True enabled or False disabled IDPROM ArtworkRevision This type of PROM located on boards manufactured by NEC Solutions America Inc contains board identification information IDPROM ECOLevel This type of PROM located on boards manufactured by NEC Solutions America contains board identification information IDPROM EEPROMVersion This type of PROM located on boards manufactured by NEC Solutions America contains board identification information IDPROM MinPartnerECOLevel This type of PROM located on boards manufactured by NEC Solutions A
50. em after the default initialization string is sent Modem Pre Dial Commands Contains additional modem dial commands that are sent to the SMM modem immediately prior to the sending of a dial command MTBF Current Current MTBF in seconds A value of unknown 0 indicates that the device has not failed enough times for an MTBF to have been calculated MtbfFaultLimit Defines the number of times certain errors can occur before the system sends threshold events that generate alarms MTBF NumberOfEvents Total number of faults for a component MTBF Threshold Threshold in seconds below which the component will not be automatically brought back into service when it fails The default is 600 seconds and the range is 600 seconds to 4 294 967 295 232 1 seconds MTBF TimeOfLastEvent Date and time of the last fault on a component MTBF TimeOfLastFault Time at which the device last failed MTBF Type Defines how the threshold value is used when a device fails Normally Type is set to Use Threshold which indicates that the threshold value is used to determine whether to automatically bring the device back into service The NEC Technical Support can set it to Never Restart or Always Restart Name In ASN the name or designation of each ASN Configuration node In relation to the SATA embedded adapter defines the label by which the object is known When subclassed the Name property c
51. ent is in a particular operational state Op State Reason None Indicates that there is no reason associated with the current state Op State Reason Below MTBF The current MTBF is below the MTBF threshold specified for this component Op State Reason Diagnostics Failed This component failed diagnostic testing Op State Reason Hardware Incompatible The component hardware is incompatible with the online system hardware 3 14 Express5800 320Ma Technical Reference Guide ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description Op State Reason Bringup Failed The driver did not bring the element online Op State Reason Parent Broken Parent device of this device is broken for example the parent I O element for this adapter is broken Op State Reason Media Disconnect Simplex state was entered because a cable was unplugged Op State Reason Firmware Burn Fail Failed to update the BIOS Op State Reason Firmware file not found The entered firmware file path is either incorrect or the file does not exist Op State Reason Firmware file error Could not read the firmware file Op State Reason Firmware PROM error Could not write to the firmware file Op State Reason Autoburn Disabled Cannot match a new element s BIOS with that of the existing element See AutoBurnEna
52. ernet HTTP Proxy User Name The user name to access the proxy server Internet HTTP Server Address The HTTP server address host port that ftServer Manager uses to send alarm messages over the Internet The host name may be either a domain name for example www necsam com or an IP address in ASCII dotted decimal format for example 192 52 248 194 The port number is optional by default HTTP is 80 and HTTPS is 443 Internet Tunnel Server Tunnel server address lt host gt that SMM uses for dial in over the Address Internet The host name may be either an FQDN inettunel ecacsupport com or a dotted decimal IP 134 111 1 21 This address should be equal to the CN field of the Web server certificate use inettunel ecacsupport comby default IsPrimary Identifies the primary VTM LastGoodDump For systems equipped with VTMs Specifies the memory dump number of the last known good dump LED State Yellow LED State Red LED State Green LED State White Indicates the state of an LED in the system On Off NotPresent or Cycle See the operation and maintenance guide for your system for a description of the meanings of the LEDs ftSMC Component Properties and Actions 3 9 ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description Limit of Event Log Entries The maximum number of event log entries to include in any m
53. erver Setup Advanced Console Redirection Item Specific Help Com Port Address On board COM B Additional setup menus to configure Baud Rate 9600 console Console Type VT100 Flow Control None Console Connection Direct Continue C R after POST Off F1 Help it Select Item Change Values F9 Setup Defaults ESC Exit lt Select Menu Enter Select gt Sub Menu F10 Save and Exit Table 5 7 describes the Console Redirection submenu features 5 14 Express5800 320Ma Technical Reference Guide ftServer Setup Menus Table 5 7 Console Redirection Features Feature Options Description Com Port Address Enabled Enables or disables the use of the Disabled port on the motherboard Disabled by default On board COM A Redirects the console to Serial On board COM B Port 1 or 2 If Console Redirection is enabled this address must match the settings of Serial Port 1 or 2 Baud Rate 9600 19 2K 38 4K Sets the specified baud rate 9600 57 6K 115 2K by default Console Type VT100 Specifies the type of console PC VT100 8bit ANSI by default PC ANSI 7bit PC ANSI VT UTF8 VT100 Flow Control XON XOFF Select XON XOFF to enable flow CTS RTS control which uses the XON None XOFF software protocol XON XOFF by default CTS RTS Clear to Send Ready to Send enables the hardware handshake protocol Console Connection Direct Specifies that the console Via modem connects to the system either directly
54. essage By default if the specified interval has more than 256 entries in either the system or the application log the last 256 entries are sent as part of the message Line1 Contains the text on the top line of the front panel LCD Line2 Contains the text on the bottom line of the front panel LCD LinkDataRate The current signalling rate of the link LinkProtocol The storage command protocol running on the link Long Idle Re send Count The number of re send attempts separated by Long Idle Time Between Re sends that ftServer Manager will make before dropping the current alarm message Long Idle Time Between Re sends The long idle time in seconds between attempts to re send an alarm After a number defined by Medium Idle Time Between Re sends of unsuccessful attempts to send an alarm message ftServer Manager waits this long before it attempts to re send the alarm After a number of unsuccessful attempts defined by Long Idle Re send Count ftServer Manager will quit attempting to send the oldest alarm message and move to the next one in the alarm queue LowerThresholdCritical Threshold values specify the ranges for determining whether the monitored component is operating under normal noncritical critical or fatal conditions Depending on the sensor values are in degrees Celsius C millivolts mV revolutions per minute rpm or milliamperes mA LowerThresholdFatal Threshold values spec
55. essages See alarms Model 3 11 ModelDescription 3 12 MTBF 3 12 calculating 2 5 changing threshold 2 6 devices used 2 3 displaying 2 5 example 2 5 N Name of ASN Configuration node 3 12 NormalResynchPriorityMbs 3 13 O OEMManufacturer 3 14 OnlineCpuPriority 3 14 Op State 3 14 3 15 OPROMScanTime 3 16 OsBootTime 3 17 Owner 3 17 P pager alarm notification 3 13 company contact 3 4 Partner 3 17 Partners 3 17 PCI enumeration 3 17 PCIFunctionNumber 3 17 Perform Memory Check 3 25 PnpClass 3 18 PnpDescription 3 18 PnpDevicelD 3 18 PnpDeviceLocation 3 18 PnpManufacturer 3 18 policy service 1 4 Polllnterval 3 18 Power Mode After AC Failure 5 8 PowerState 3 18 PreTimeoutinterval 3 18 properties See Table 3 1 for property descriptions 3 1 provider manager service 1 4 PwrDownBrokenCpuEnabled 3 19 PwrDownBrokenloEnabled 3 19 R RAS service 1 4 RDR disks adding physical disks to virtual 3 24 breaking a physical disk 3 24 deleting configuration 3 24 faultcount limit 3 26 out of system 3 18 resynchronizing 3 26 Set Cache Flush Interval 3 26 RdrLunLoadBalancing 3 19 ReadingTime 3 19 RegistryPath 3 19 Remove ftGateway Group 2 1 3 25 Remove Physical Disk from RDR Virtual Disk 3 25 Renew DHCP 3 25 Index 3 Index Reset Device Properties 3 25 Reset Driver Properties 3 25 restoring default BIOS settings 5 22 Resynchronize This Physical Di
56. ftGateway Group However under certain circumstances you may be asked by NEC Technical Support or your service representative to administer an ftGateway group manually Refer to the information in this section to administer an ftGateway group manually Table 2 1 describes the four actions associated with the ftGateway Group node Table 2 1 ftSMC System Inventory Component Actions Action Description Create ftGateway Group Creates a new ftGateway group using a customer supplied name for the group Join ftGateway Group Adds a slave system to an existing ftGateway group Leave ftGateway Group Removes a slave system from an ftGateway group Remove ftGateway Group Removes an ftGateway group You must remove all slave systems from the group prior to executing this action Express5800 320Ma System Features 2 1 Administering an ftGateway Group Manually To create a new ftGateway group 1 2 Access the system that is to be the gateway system Start ftSMC In ftSMC double click the ftServer Configuration node to expand the child nodes beneath it Right click the ActiveService Network icon and click Create ftGateway Group In the Create ftGateway Group on ActiveService Network dialog box type the name you want to give the ftGateway group in the Group Name box In the Create ftGateway Group on ActiveService Network dialog box type the password you want to use to access the ft
57. ied with your storage system Also refer to the EMC Web site for the latest driver updates approved and qualified by EMC for your Express5800 320Ma system SCSI Port Duplex Driver The SCSI Port Duplex driver e Provides redundant paths to disk devices on a Fibre Channel PCI Adapter ports e Handles error recovery flPMI Driver The IPMI driver sraipmi is an Intelligent Platform ftServer Management device driver for the Baseboard Management Controller BMC This driver provides an interface between the BMC and the system management software ATI Video Driver The ATI Video driver controls the video display on systems with embedded ATI video adapters and supports fault tolerance at the software level It comprises three files e sra_atim sys the miniport driver e sra_atid dll the display driver e sra_ati inf the plug and play information file Virtual Technician Module VTM Mailbox Driver The sravtmmb sys driver the Virtual Technician Module VTM mailbox driver is the Express5800 320Ma system s primary communication interface with the VTM The system typically uses the mailbox driver for firmware burns device polling and device configuration Also the ASN service uses the mailbox driver to configure parameters for system calls over the ActiveNetwork Service 1 2 Express5800 320Ma Technical Reference Guide ftServer services VTM Dump Driver The sravtmdp sys driver the VTM dump driver controls the process of gett
58. ify the ranges for determining whether the monitored component is operating under normal noncritical critical or fatal conditions Depending on the sensor values are in degrees Celsius C millivolts mV revolutions per minute rpm or milliamperes mA This property is not configurable and attempting to change it will display the value of Not Set LowerThresholdNonCritical Threshold values specify the ranges for determining whether the monitored component is operating under normal noncritical critical or fatal conditions Depending on the sensor values are in degrees Celsius C millivolts mV revolutions per minute rpm or milliamperes mA LowResynchPriorityMbs The low value for I O bandwidth to disk a portion of which will be used for RDR disk resynchronization operation The default value of this property is 5Mbps 3 10 Express5800 320Ma Technical Reference Guide ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description LunFlushInterval Interval in minutes between flushes of the disk write cache Default is 0 disabled LunVerifyInterval Specifies the frequency with which information on physical disks that are configured as mirrors in an RDR virtual disk are compared to each other Default 10800 minutes 7 days MachineCheckThreshold Sets the threshold number of errors that sends a Correctabl
59. ine4 company com SystemEventLoggingEnabled Enables True or disables False the logging of events to the system event log System IDPROM ArtworkRevision The artwork revision of a board Board identification information is stored in IDPROM on boards manufactured by NEC Solutions America ftSMC Component Properties and Actions 3 21 ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description System IDPROM ECOLevel The engineering change level of a board Board identification information is stored in IDPROM on boards manufactured by NEC Solutions America System IDPROM EEPROMVersion System IDPROM IdVersion System IDPROM Magic System IDPROM MinPartnerECOLevel The EEPROM version Board identification information is stored in IDPROM on boards manufactured by NEC Solutions America A version identifier Board identification information is stored in IDPROM on boards manufactured by NEC Solutions America Board identification information is stored in IDPROM on boards manufactured by NEC Solutions America The minimum ECO level required of partners to this board Board identification information is stored in IDPROM on boards manufactured by NEC Solutions America System IDPROM ModelDesc The type of board Board identification information is stored in IDPROM on boards manufactured by NEC Solution
60. ing a dump of VTM adapter memory and registers The host initiates a dump in the event of a heartbeat failure or other errors from the VTM VTM initiates a dump of itself if it detects a fatal error You can also request a dump from the VTM Homepage srasata sys Driver The srasata sys driver controls the SATA internal disks It does the following e Supports dynamic insertion and removal of SATA disks e Interfaces with Windows Hardware Abstraction Layer HAL plug and play PnP Manager and the SCSI Port Duplex driver e Maintains information about the SATA adapter s properties including the fault tolerant state It returns appropriate error codes to the SCSI Port Duplex driver in the event of hard disk or adapter failures ftServer services Express5800 320Ma systems have a layer of software fault tolerant services that run as Windows based services These services constantly monitor for and respond to hardware problems The name of each service is listed followed by its executable name as seen in task manager and a short description e Alarm Sra_Alarm exe sends notice of alarm conditions to various locations that can include NEC Technical Support or your service representative and a customer s pager or email e eService eService exe copies BMC events into the Windows Application event log It also provides an interface to the BMC for environmental sensor related tasks e Inventory Sra_Inventory exe manages the invento
61. ion Timeout Maximum amount of time in seconds that ftServer Manager waits for a system to make each dial out attempt Default is 180 seconds 3 minutes When a system attempts to make a connection to the ASN ftSMC waits a period of time defined by Transmit Timeout for the system to signal the status of the connection Country Country where your company is located CpuBringUpPolicy Specifies whether CPU bringup is enabled disabled deferred and simplex CPU operation is allowed or disabled and simplex CPU operation is not allowed This property is set by means of the Schedule CPU BringUp Options action which is described in Table 3 2 CreationClassName The name of the class or the subclass used in the creation of an instance When used with the other key properties of this class this property allows all instances of this class and its subclasses to be uniquely identified ftSMC Component Properties and Actions 3 3 ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description Current Count The current MTBF value for a device A 0 or Unknown value means that the device has not failed often enough to calculate MTBF data CurrentReading Specifies the current value of a sensor Depending on the sensor values are in degrees Celsius C for temperature sensors millivolts mV for voltage sensors revolutions per minute rpm
62. ions Description Cache Ram none Displays the amount of cache RAM BIOS Version none Displays the version of the installed BIOS BMC Firmware Version none Displays the version of the installed BMC Advanced Menu Select Advanced from the Main menu to display the Advanced menu which is shown in Figure 5 3 From this menu you can access the following submenus e Advanced Processor Configuration e I O Device Configuration e PCI Configuration e Console Redirection e Monitoring Configuration The only feature on the Advanced menu is Power Mode After AC Failure This sets the system operational mode after AC power loss Options are e Power On The system powers up and reboots e Last State The system returns to its last state on or off This is the default value e Stay Off The system remains off Use the legend bar keys to make your selections and exit to the Main menu 5 8 Express5800 320Ma Technical Reference Guide ftServer Setup Menus Figure 5 3 Advanced Menu ftServer Setup Advanced Item Specific Help Advanced processor settings Advanced Processor Configuration I O Device Configuration PCI Configuration Console Redirection Monitoring Configuration Power Mode After AC Failure Last State Fi Help It Select Item Change Values F9 Setup Defaults ESC Exit lt Select Menu Enter Select gt Sub Menu F10 Previous Values Advanced Processor Configuration Submenu Sele
63. l question about Express5800 320Ma hardware or software try these online resources first e Online support from NEC Technical Support You can find the latest technical information about an Express5800 320Ma through online product support at the NEC Technical Support Web site http support necsam com servers e Online product support for Microsoft products Your primary source for support is the computer manufacturer who provided your software or an authorized Microsoft Support Provider You can also find the latest technical information about Microsoft Windows and other Microsoft products through online product support at the Microsoft Help and Support Web site http support microsoft com If you are unable to resolve your questions with the help available at these online sites and the Express5800 320Ma system is covered by a service agreement please contact NEC Technical Support 866 269 1239 viii Express5800 320Ma Technical Reference Guide Preface Notices e All regulatory notices are provided in the site planning guide for your system e Although this guide documents modem functionality modems are not available for all systems Ask your sales representative about modem availability e ActiveService Network ASN is not currently available but may be ordered in the future Preface ix Preface x Express5800 320Ma Technical Reference Guide Chapter 1 ftServer Drivers and Services This chapter
64. mance and critical events and sends alerts based on user defined threshold parameters e SSN Sra_Ssn exe On Express5800 320Ma systems the ActiveService Network ASN service synchronizes VTM adapter settings with the host enabling a communication path between VTM drivers and host and enabling ASN communication e Storage Manager Srasvc exe monitors the fault tolerant state of storage subsystems and provides that information to ftSMC e Storage Manager Srasvc exe group local provides system management for storage devices e Sysmgt Startup Sra_SysmgtStartup exe initiates setup for System Management services 1 4 Express5800 320Ma Technical Reference Guide Chapter 2 Express5800 320Ma System Features This chapter provides technical reference information for the following Express5800 320Ma 3 2 GHz 3 6 GHz and Dual Core system features e Configuring an ftGateway group manually e Managing mean time between failures MTBF statistics e ftServer Manager event handling e Adetailed description of the ASN connection retry cycle Administering an ftGateway Group Manually Normally you use the ActiveService Manager to configure a system s relationship to an ftGateway group This ensures that NEC Technical Support database will match the configuration of your Express5800 320Ma s ftGateway See the Express5800 320Ma ActiveService Network Configuration Guide for information about configuring ASN connectivity using an
65. mber of components of this type that are operating ina fault tolerant mode simplex 0 or duplex or DMR 1 Ethernet adapters must be partnered A maximum of two adapters can be partnered by the Port Duplex driver Partners Specifies the number of partner components a component has when operating in a fault tolerant mode simplex 0 or duplex 1 For example a CPU element with one partner will have a value of Partners 1 PCI ASIC A set of properties BusNumber DeviceNumber LogicRevision Version that provide information about the PCI ASIC in the I O element PClEnumerationTime Specifies the maximum time that PCI enumeration can take before the system is considered hung PClFunctionNumber Function s PCI function number Phone Numbers Telephone numbers of NEC Technical Support or your service representative The numbers can be from 10 to 120 characters long and they are in text character format for example 9785551234 When attempting to connect to the ASN a system dials each phone number the number of times defined by Number of Retries ftSMC Component Properties and Actions 3 17 ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description PlexEpochValid Specifies the maximum number of minutes you can keep a disk out of the system without causing a full resynchronization when the disk is returned to the system A
66. memory on all CPU elements is identical in content When elements are initially partnered memory is automatically checked A dialog box indicates the status of the action click OK to close the dialog box Remove ftGateway Group Removes an ftGateway group You must remove all slave systems from the group prior to executing this action Remove Physical Disk from RDR Virtual Disk Deletes all of the data from the RDR target disk Renew DHCP Renews the dynamic host configuration protocol DHCP IP addresses used for the VTM Internet connection Reset Device Properties Resets configurable device properties to the default values and displays the status of the operation Reset Driver Properties Resets all Board Instance Driver srabid configurable properties to their default values ftSMC Component Properties and Actions 3 25 ftSMC Component Actions Table 3 2 ftSMC System Inventory Component Actions Continued Action Description Resynchronize This Physical Disk From RDR Virtual Disk Resynchronizes a disk with its partner Save WMI Recovery Saves the system configuration information that is required to rebuild the Information WMI database Perform this action after making any changes to the ASN configuration Schedule CPU Defers bringup of an offline CPU element until a specified time when server BringUp Options load is low Send Inventory Report
67. merica contains board identification information IDPROM ModelDesc This type of PROM located on boards manufactured by NEC Solutions America contains board identification information 3 8 Express5800 320Ma Technical Reference Guide ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description IDPROM ModelName This type of PROM located on boards manufactured by NEC Solutions America contains board identification information IDPROM SerialNumber This type of PROM located on boards manufactured by NEC Solutions America contains board identification information Internet Call in Poll Interval The interval specified in seconds that the SMM waits between polling Hub machines to find out if call in over the Internet is needed The default value is 300 seconds 5 minutes Internet Corruption Re send Count The number of re send attempts ftServer Manager will make before removing the alarm when an Internet corruption error is received while sending alarms by Internet only Internet HTTP Proxy Address A list of the HTTP proxy server addresses host port that ftServer Manager uses to send alarm messages over the Internet in a space delimited string for example myproxy1 8080 myproxy2 8080 Set to empty if no proxy is required Internet HTTP Proxy Password The password to access the proxy server Int
68. minutes Site Heartbeat Interval The interval between site heartbeat alarms Minimum interval 10 minutes maximum 1 year 0 disabled ftSMC Component Properties and Actions 3 19 ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description Site Heartbeat Next Due The coordinated universal time UTC at which to expect the next site heartbeat alarm Site Heartbeat Time Due Specifies the time of day for the initial site heartbeat alarm 24 hour clock Site ID SizeMb An Express5800 320Ma system identification code supplied by NEC Solutions America Inc You can obtain this code from a label that is affixed to the system The memory capacity of a DIMM in megabytes SMM Admin Enable Email Enables the sending of VTM email alerts SMM Admin ID User name for the administrator account on the VTM SMM Admin Password Password for the administrator account on the VTM SMM Admin Dialback Number The phone number you use to dial in to the VTM adapter After you dial in and are authenticated as the administrator the VTM hangs up the connection and dials the dialback number to reestablish the connection SMM ASN Hub ID User name for the ASN hub account on the VTM SMTP Forwarding The DNS name or IP address of an SMTP server Messages sent to the SMTP server will be forwarded to this server
69. ms Table 4 10 Miscellaneous Alarm Messages and Message Destinations Continued Send to Send NEC to Generate Alarm Technical Pager SNMP Alarm Message ID Support Email Trap Notes Unknown state reason based 30015 Yes P E No Include device alarm inventory only Device 1 Class 2 State 3 Reason 4 One or more management 30016 Yes PE Yes services have failed Upon reboot ftSM detected 30017 Yes PE No that the system had previously been shut down incorrectly Dialtone is not present Check 30024 No P E No the telephone line connection The Alarm service failed to 30027 Yes No generate an alarm message for alarm ID 2 The parameters were n Device 1 n Class 3 n State 4 n Reason 5 n The products database has 30028 Yes No been compromised The new database contains 1 A product has been added to 30029 Yes No the products database The new record contains 1 The name of a product has 30030 Yes No changed 1 The description of a product 30031 Yes No has changed 1 The state of a product has 30032 Yes No changed 1 System Alarm Messages 4 11 Miscellaneous Alarms Table 4 10 Miscellaneous Alarm Messages and Message Destinations Continued failed to generate and send an alert to your system s service provider This alert may indicate a serious condition that requires attention
70. nding after executing the Join ftGateway Group action It is then set based on the feedback status from the gateway adapter The default value is Not Applicable MemCheckRate Sets the rate at which the driver checks memory The rate is a number from 0 to 9 where 0 is the slowest rate and 9 is the fastest The default is 5 See Perform Memory Check which is described in Table 3 2 Messages n Contains the text displayed on the front panel LCD Model The device s model number ftSMC Component Properties and Actions 3 11 ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description ModelDescription or The VTM board description ModelDesc ModelName The Express5800 320Ma system name as stored in the system ID PROM For VTMs the VTM OEM product number Modem Check Interval The number of seconds that the system waits between checking that the modem attached to the system is functional and checking that a dial tone exists on the phone line If this value is set to zero modem checks are disabled The default is 3600 seconds 1 hour Modem Country Code Telephone calling code for the country where the modem is located for instance 1 USA 44 United Kingdom Select the country from the drop down list Modem Post Init Commands Contains additional modem initialization string commands that are sent to the SMM mod
71. ng hyperthreading e Using Windows headless mode and console redirection BIOS Setup 5 1 Starting the ftServer Setup Utility Starting the ftServer Setup Utility This section describes how to start the ftServer Setup utility To start the ftServer Setup utility 1 Turnonor restart your system When the logo screen appears or when messages first begin to appear on your monitor press F2 to enter ftServer Setup 2 The system continues the POST power on self test process for a minute or two and then displays the ftServer Setup Main menu Navigating and Using the ftServer Setup BIOS Setup Menus You use the Legend Bar and the Menu Bar to navigate through the BIOS setup menus To navigate the Setup screens use your keyboard and the menu bar at the top of each menu Once you have accessed the menu that contains the target feature use the keyboard to change the feature s value You must choose Save Changes amp Exit from the Exit menu for your changes to take effect NOTE You can determine the BIOS version using ftSMC Click a CPU Enclosure node and look at the value of the BIOS Version property in the Details pane To select an item 1 Use the UP and DOWN arrow keys to move the cursor to the field you want to select 2 Use the PLUS and MINUS keys to select a value for that field 3 Save the currently displayed values by selecting Save Changes amp Exit or Save Changes in the Exit menu To display a submenu 1
72. ning indicates a situation where failure to take or avoid a specified action could cause bodily harm or loss of life CAUTION A caution indicates a situation where failure to take or avoid a specified action could damage a hardware device program system or data NOTE A note provides important information about the operation of an Express5800 320Ma system Typographical Conventions The following typographical conventions are used in Express5800 320Ma documents Preface vii Preface e The bold font emphasizes words in text or indicates text that you type the name of a screen object or the name of a programming element For example Before handling or replacing system components make sure that you are properly grounded by using a grounded wrist strap In the System Properties dialog box click the Hardware tab Call the RegisterDeviceNotification function e The italic font introduces new terms and indicates programming and command line arguments that the user defines For example Many hardware components are customer replaceable units CRUs which can be replaced on site by system administrators with minimal training or tools copy filename filename2 Pass a pointer for the NotificationFilter parameter e The monospace font indicates sample program code and output including message text For example include lt iostream h gt The operation completed successfully Getting Help If you have a technica
73. ning threshold No PE 21 dev 1 disconnected Yes System Alarm Messages 4 9 ftGateway Alarm Messages ftGateway Alarm Messages Table 4 9 presents the ftGateway alarm messages Table 4 9 ftGateway Alarm Messages Send to NEC Send to Generate Alarm Technical Pager SNMP Alarm Message ID Support Email Trap New ftGateway group created 30019 Yes No ftGateway group removed 30020 Yes No New slave added or removed from 30021 Yes No the ftGateway group ftGateway warning slave 1 not 30022 Yes No responding Miscellaneous Alarms Table 4 10 presents miscellaneous alarm messages some of which are not specifically related to particular devices Table 4 10 Miscellaneous Alarm Messages and Message Destinations Send to Send NEC to Generate Alarm Technical Pager SNMP Alarm Message ID Support Email Trap Notes Device 1 inserted into 30007 No No Include device system inventory only CPU Board 1 went empty 30009 Yes No Include device unexpectedly This may have inventory only been caused by an unexpected loss of power I O Adapter 1 went empty 30010 Yes No Include device unexpectedly This may have inventory only been caused by an unexpected loss of power Unknown alarm ID 2 from 30014 Yes PRE No Include device device 1 inventory only 4 10 Express5800 320Ma Technical Reference Guide Miscellaneous Alar
74. omer supplied name for the group Deletes the RDR configuration from a physical disk thereby removing it from the RDR virtual disk Deport Physical Disk from RDR Virtual Disk Makes the deported disk a clone of its RDR virtual disk partner Creates backup disks and spare bootable RDR virtual disks Dump and Go Captures a snapshot dump of a running system without significantly interfering with system operation and displays the status of the operation Enumerate PCI Config Spaces Determines and lists all PCI resources associated with this component Creates the folder PCI Config Spaces under the component folder in the Console tree The PCI Config Spaces folder contains PCI Device and PCI Bridge folders Click these folders to see the PCI properties in the Details pane When you exit ftSMC the PCI Config Spaces folders close permanently You can regenerate the folders in a new ftSMC session Generate Full Inventory Generates a full inventory report on a non ASN system Initiate BringDown Takes the component out of service offline and turns off power to it You cannot use this action on a simplex component The component must be online and duplex offline with firmware update complete or diagnostics passed or broken or shot You are warned that shutting down this component may adversely affect performance and system fault tolerance and you are prompted for confirmation 3 24 Express5800 320Ma
75. on Le Zin S45 BMC Firmware Version 1 2 345 F1 Help Yt Select Item Change Values F9 Setup Defaults ESC Exit lt gt Select Menu Enter Select gt Sub Menu F10 Save and Exit 5 6 Express5800 320Ma Technical Reference Guide ftServer Setup Menus Table 5 3 describes the features available from the Main menu Table 5 3 Main Menu Features Feature Options Description System Time HH MM SS Sets the system time System Date MM DD YYYY Sets the system date Summary Screen Enabled Disabled If enabled displays the names of system devices detected during system boot The summary appears at the end of the BIOS power on self test POST Disabled by default Boot time Diagnostic Screen Enabled Disabled If enabled the system displays boot information on the screen CPU Speed none Displays the CPU processor speed Physical CPUs none Displays the number of physical processors in the system Logical CPUs none Displays the number of logical processors equal to one half the number of physical processors System Memory none Displays the amount of conventional memory detected during system boot Extended Memory none Displays the amount of extended memory detected during system boot BIOS Setup 5 7 ftServer Setup Menus Table 5 3 Main Menu Features Continued Feature Opt
76. ow to use your keyboard to make selections Figure 5 1 ftServer Setup Menu Bar Main Advanced Security Boot Exit Table 5 2 lists the menu bar items and the features and submenus available from it BIOS Setup 5 3 Help Table 5 2 Menu Bar Selections Menu Feature Submenu Main Menu System Time none System Date Summary Screen Boot time Diagnostic Screen CPU Speed Physical CPUs Logical CPUs System Memory Extended Memory Cache Ram BIOS Version BMC Firmware Version Advanced Menu Power Mode After AC Failure Advanced Processor Configuration I O Device Configuration PCI Configuration Console Redirection Monitoring Configuration Security Menu Supervisor Password Is none User Password Is Set Supervisor Password Set User Password Password on Boot Boot Menu Hard Drive none CD ROM Drive Removable Devices Network Exit Menu Exit Saving Changes none Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Help The Item Specific Help window and the General Help window provide information about how to use the Setup screens The Item Specific Help window is always located on the right side of every ftServer Setup menu see Figure 5 2 It provides helpful information that pertains to the selected field The General Help window contains information that applies to all of the screens To view the General Help window press F1 or ALT H 5
77. ponent Applies to components that can be partnered Op State State The component is online and is running in lockstep with one other Duplex component This component is safe to remove Applies to components that can be partnered OPROMScanTime Specifies the maximum time that PCI Option ROM processing can take before the system is considered hung 3 16 Express5800 320Ma Technical Reference Guide ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description OsBootTime Specifies the maximum time that OS boot process processing can take before the system is considered hung Owner Indicates the owner of the modem Pager Final Delay The amount of time in minutes for the Alarm Service to wait after sending a page before sending another one This allows one page to be sent for multiple alarms occurring in a timespan The default is 10 minutes Pager Initial Delay The amount of time in minutes for the Alarm Service to wait after sending a page before sending another one to allow for multiple alarms to be aggregated and sent at the same time PartNumber The VTM adapter part number Partner DevicePath Device identifier that locates the component that is the partner of this component if this component is operating in fault tolerant mode and Partner PartnerCount is not 0 See DevicePathID Partner PartnerCount Nu
78. ppose that ftServer Manager failed to establish a call home connection and that the next attempt is scheduled to occur three hours from now due to either a 24 hour or 4 hour wait period If an additional alarm condition occurs ftServer Manager immediately attempts to establish an ASN connection three times with a 10 minute wait between attempts If still unsuccessful the original cycle resumes at the point it was interrupted with the next dial attempt occurring three hours later Express5800 320Ma System Features 2 9 ASN Connection Retry Cycle 2 10 Express5800 320Ma Technical Reference Guide Chapter 3 ftSMC Component Properties and Actions This chapter describes a number of the properties and actions associated with ftSMC system inventory components ftSMC Component Properties Table 3 1 describes many of the properties of ftSMC system inventory components For component properties not described in the following table use What s this Help in ftSMC details pane for information Table 3 1 ftSMC System Inventory Component Properties Property Description ActiveCompatibilityFlag Specifies whether the I O element is active True or inactive False The active element is the one that contains the active device of a pair of devices the other of which is installed on the inactive I O element ActiveRDRPlex The address of the path that is the current active RDR plex AdapterDeviceName Express5800
79. provides technical reference information about ftServer drivers and ftServer services ftServer drivers This section provides technical reference information for the Board Instance driver Fibre Channel FC driver SCSI port duplex driver Intelligent Platform Management IPMI driver ftServer ATI Video Driver sravimmb sys sravitmdp sys and srasata sys Board Instance Driver The Board Instance driver srabid computes the overall state of the element including enclosed components to determine whether the element can be safely brought online or taken offline It also gathers information about PCI devices and PCI functions in the system so that you can use ftServer Management Console ftSMC to view information about and control PCI adapters Fibre Channel Drivers The Fibre Channel PCI Adapter requires the FC driver srau529 sys The FC driver Supports dynamic insertion and removal of FC disks Interfaces with Windows HAL PnP Manager and SCSI Port Duplex driver Maintains information about the Fibre Channel PCI Adapter properties including the fault tolerant state It returns appropriate error codes to the SCSI port driver in case of hard disk and adapter failures Supports dynamic insertion and removal hot plug PCI of I O elements that contain PCI adapters ftServer Drivers and Services 1 1 ftServer drivers For information about the drivers for EMC Fibre Channel FC storage systems see the EMC documentation suppl
80. rror count Then the system takes the device out of service and places it in the Broken state Finally the system calculates the MTBF and compares it with the threshold One of two actions occurs e f the MTBF is less than the threshold the system leaves the device in the Broken state e Ifthe MTBF is equal to or greater than the threshold the system attempts to enable the device and return it to the DeviceReady state 2 4 Express5800 320Ma Technical Reference Guide Managing MTBF Statistics MTBF Calculation The calculation of the new the MTBF is as follows CurrentMibf FailureCount 1 TimeSinceLastFailure MTBF FailureCount For the MTBF to be below the threshold the FailureCount must be equal to or greater than 3 and the calculated the MTBF must be below the threshold For example Table 2 2 shows the progression of failures causing recalculation of the MTBF The MTBF threshold in this example is 600 so the device is removed from service when the new MTBF is less than 600 or 517 in the example Table 2 2 Example MTBF Calculation Current MTBF Failure Count Time Since Last Failure New MTBF 1000 3 500 833 833 4 300 700 700 5 200 600 600 6 100 517 Displaying MTBF Information To display the current MTBF information for a device in the details pane you can select the device in the console tree of ftSMC The following example shows the time of the last fault the MTBF Threshol
81. rtual Disk 3 23 3 27 ActiveCompatibilityFlag 3 1 ActiveRDRPlex 3 1 ActiveService Network 3 1 Add Physical Disk to RDR Virtual Disk 3 24 alarms interpreting IDs 4 1 messages 4 1 miscellaneous messages 4 10 services 1 3 ASN connection 1 4 ATI Video driver 1 2 AutoBringUpEnabled 3 1 AutoBurnEnabled 3 2 Availability 3 2 BIOS caution before changing settings 5 1 BMC Serial Port 2 usage 5 12 board operational state 3 15 Index 1 Index C calculating MTBF 2 5 Capacity 3 2 Caption 3 2 cautions before changing BIOS 5 1 Chipset 3 3 Class Code 3 3 Clear MTBF 3 24 commands See actions ConfigData 3 3 ConfigManagerErrorCode 3 3 ConfigManagerUserConfig 3 3 ConfigState 3 3 Configure the ASN 3 24 CpuBringUpPolicy 3 3 Create ftGateway Group 2 1 3 24 CreationClassName 3 3 Current Count 3 4 D DebugFlags Irql 3 4 Thread 3 4 default BIOS settings 5 22 DefaultGateway 3 4 Defer Bringup 3 4 Delete RDR Configuration on Physical Disk 3 24 Deport Physical Disk from RDR Virtual Disk 3 24 device MTBF statistics 2 3 DevicePathID 3 4 Diag Status 3 5 DiagScreen 3 4 disk verification frequency 3 11 Drive 3 5 DriverName 3 5 drivers ATI Video 1 2 Fibre Channel 1 1 IPMI 1 2 srasata sys 1 3 sravimdp sys dump 1 3 sravimmb sys mailbox 1 2 DriverServiceName 3 5 DriverVersion 3 5 Dump and Go 3 24 dump driver sravtmdp sys 1 3 DumpNumberOfFilesToSave 3 5 DumpQ
82. ry of hardware and software on the system e Maintenance and Diagnostics Sramad exe monitors and controls hardware and software modules that participate in the added value functions This service is required for Active Upgrade software to function It performs the following Automatically restarts devices after a transient fault Computes safe to pull state of devices working in partnership When possible sets the LEDs of devices to indicate their state ftServer Drivers and Services 1 3 ftServer services Collects information about the system and generates state change information Controls system hardware to bring up and bring down devices Generates traces for use in troubleshooting problems Initiates PnP enumeration when required e Policy Policy exe identifies alarm conditions by filtering and correlating Express5800 320Ma hardware and software events e Provider Manager Srasvc exe provides enhanced reliability of ftSMC monitoring capabilities by isolating Express5800 320Ma system providers from faults in either Windows Management Instrumentation WMI or third party providers e RAS Sra_Ras exe handles connections to the ActiveService Network ASN hub for systems that do not have VTMs e RPC Provider Rpcprov exe stores and retrieves information to and from the Sra_Ras service for systems without VTMs or to the VTM e Software Availability Manager sraSAMService exe monitors system perfor
83. s When reading the alarm messages shown in Table 4 8 replace dev with the appropriate device name from tables 4 1 through 4 7 When the alarm message is sent the 1 item is replaced with the device ID of the component For example alarm ID 30101 appears as CPU board 2 broken For NEC Technical Support destination the message is sent to NEC Technical Support or your authorized service provider only if you have a service agreement The message goes to an administrator s pager or email only if configured to do so You can find alarm IDs and descriptions for alarms related to the following devices e BMC e CPU board enclosure e Digi Asynchronous adapter e DIMM e Disks e Ethernet adapter e Fan e Fan Speed sensor e Fibre channel adapter System Alarm Messages 4 1 System Alarm Messages e Fibre channel port e ftGateway e I O board enclosure e 12C bridge e 2C bus e ID PROM e LCD e Machine check and ECC thresholds e Network port e PCI adapter e PCI slot e Power supply e Processor e Sensor e Serial Storage Port e SMM VTMs e SMM battery VTMs e Temperature sensor e Voltage sensor e Current sensor e Uninterruptible power supply 4 2 Express5800 320Ma Technical Reference Guide SNMP Traps SNMP Traps Most alarms can also generate SNMP traps Device state alarms generate an SNMP trap whenever a device state transitions to an online broken or offline state and whenever a device st
84. s America System IDPROM ModelName The model designation of a board Board identification information is stored in IDPROM on boards manufactured by NEC Solutions America System IDPROM SerialNumber The serial number of a board Board identification information is stored in IDPROM on boards manufactured by NEC Solutions America Targetld SCSI target ID associated with a device Targetld n SCSI target IDs associated with a device that has more than one path to the host TeamDeviceName The name used to identify a virtual adapter TeamMemberCount Statically configured size of the team When Partner PartnerCount is one less than this value all partners are present Time of Last Fault The time the device last failed TimeoutAction Specifies the action to be taken upon expiration of the watchdog timer This property can take the values None Hard Reset Power Down or PowerCycle Transmit Timeout Maximum amount of time in seconds that it reasonably takes for ftServer Manager to transmit 1000 bytes of data to the ASN once VTM establishes a connection Default is 20 seconds for an average of 50 bytes second 3 22 Express5800 320Ma Technical Reference Guide ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description Type of MTBF Defines how a threshold value is used when a device breaks Usu
85. s the Express5800 320Ma gateway system Start ftSMC Be sure to remove all slave systems from the ftGateway Group In ftSMC double click the ftServer Configuration node to expand the child nodes beneath it Right click the ActiveService Network icon and click Remove ftGateway Group Managing MTBF Statistics This section describes how the MTBF is calculated and how to display clear and set the MTBF threshold For information about the hard and soft errors that trigger the system to evaluate the MTBF see Error Detection and Handling on page 2 3 The values stored in the registry are MtbfSerialNumber Allows the system to detect if the board is new or different and to clear the MTBF This value is used on a reboot and driver upgrade to maintain MTBF statistics if the same board is in place for the board replacement case the MTBF is cleared MtbfThreshold In seconds the value below which an event is triggered MtbfCurrent In seconds the current MTBF value MtbfTimeOfLastFault The date and time of the last fault MtbfNumberOfFaults The total number of faults for this device MtbfThresholdStatus Indicates if the disk has experienced disk errors for which calls home were generated Usually set to Normal When the disk experiences an 01 5D or an 03 11 error it is set to Above critical threshold MtbfFaultLimit The number of errors that can occur before an alarm is generated The default value is 1 The system m
86. sk From RDR Virtual Disk 3 26 RevisionID 3 19 RPC provider service 1 4 S SATA disk driver srasata sys 1 3 Save WMI Recovery Information 3 26 Schedule CPU BringUp Options 3 26 Send Inventory Report 3 26 services alarm 1 3 eService 1 3 inventory 1 3 Maintenance and Diagnostics 1 3 policy 1 4 provider manager 1 4 RAS 1 4 RPC provider 1 4 software availability manager 1 4 Sra_sysmgtSetup exe 1 4 srasvc exe group local 1 4 SSN 1 4 storage manager 1 4 system 1 3 Set as Active ASN 3 26 Set As Active RDR Plex 3 26 Set Cache Flush Interval 3 26 Set MTBF Faultcount Limit 3 26 Set MTBF Threshold 2 6 3 26 Set MTBF Type CPU board 3 26 Set Primary 3 26 Set Priority 3 26 Set Rdr Lun Load Balancing 3 27 Set Resync Priority 3 27 Site Heartbeat Granularity 3 19 Site Heartbeat Interval 3 19 Site Heartbeat Next Due 3 20 Site Heartbeat Time Due 3 20 SMM Admin Dialback Number 3 20 SMM Admin Enable Email 3 20 SMM Admin ID 3 20 SMM Admin Password 3 20 SMM ASN Hub ID 3 20 SMM ASN Hub Password 3 20 SMTP Forwarding 3 20 SMTP Server Enabled 3 20 SMTP Server IP 3 20 SMTP Server IP 1 7 3 20 SMTP Server Port 3 20 SNMP Community 3 20 SNMP traps 4 3 soft errors 2 4 software availability manager service 1 4 SSN service 1 4 Start Slot Identification 3 27 Stop Slot Identification 3 27 Stop Verify 3 27 storage manager service 1 4 SubNetMask 3 21 SubsystemlD 3 21 SubSys
87. tGateway group ftGateway Group Name The customer supplied name of an ftGateway group ftGateway IP Addresses 1 Specifies one of two network IP addresses that the gateway machine uses to communicate with other members of the ftGateway group ftGateway IP Addresses 2 Specifies one of two network IP addresses that the gateway machine uses to communicate with other members of the ftGateway group ftGateway Password The customer specified password required for communications between ftGateway group members Express5800 320Ma Release The Express5800 320Ma System Software release number Express5800 320Ma Version The Express5800 320Ma System Software version designation ftSMC Component Properties and Actions 3 7 ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description FwVersion The version of the firmware running on an VTM GlobalRdrPlexLoadBalancing An RDR property that manages read road balancing globally GlobalResyncPriority Specifies the relative priority Low Normal or High of the resynchronization process to other processes in the system Default Normal Group Type The type of system management modules SSMs in the ftGateway group namely VTMs Heartbeat Interval This property is the time in seconds that a slave machine in an ftGateway group waits before issuing another h
88. temVendorlD 3 21 SummaryScreen 3 21 Synchronize SEL date and time with System 3 27 Sysmgt Startup service 1 4 System ID Prom entries 3 21 T thresholds changing MTBF 2 6 Time of Last Fault 3 22 U Update BMC Firmware 3 27 Update Firmware 3 27 Update ID PROM 3 27 CPU board 3 27 Update Network Settings 3 27 V Value 3 23 VendorlD 3 23 Verify RDR Virtual Disk 3 27 Index 4 Express5800 320Ma Technical Reference Guide
89. the Express5800 320Ma ActiveService Network Configuration Guide Preserve Alarm Whether or not to preserve alarms after they are transmitted False do not preserve by default See Alarm Directory in this table PreTimeoutinterrupt If enabled BMC generates the selected interrupt a fixed interval before the watchdog timer expires This property can take a value of NMI SMI MessagingInterrupt or None PreTimeoutinterval The number of seconds that the PreTimeoutinterrupt is issued before the timer expires Processing Rate Sets the speed at which the Policy Service processes received events This property can take a value of Normal Low or Very Low 3 18 Express5800 320Ma Technical Reference Guide ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description PwrDownBrokenCpuEnabled PwrDownBrokenloEnabled When a CPU element transitions to the Broken state the system powers it down if this property is enabled True The default is enabled True When an I O element transitions to the Broken state the system powers it down if this property is enabled True The default is enabled True RdrLunLoadBalancing Load balancing policy for this virtual disk Default is On enabled ReadingTime For storage enclosures equipped with environmental sensors The date and time when the current reading from a storage en
90. toring Disabled Disables the Option ROM Scan Monitoring feature Option ROM Monitoring 60 1200 seconds Sets the timeout value in seconds Timeout of the Option ROM Scan Monitoring feature Enter this value on the keypad 5 16 Express5800 320Ma Technical Reference Guide ftServer Setup Menus Table 5 8 Monitoring Configuration Features Continued Feature Options Description Boot Monitoring Enabled default Enables the BMC to monitor the boot process This feature must be enabled for normal operation and disabled for an unattended installation Disabled Disables the boot monitoring feature Note that the boot monitoring feature must be disabled if you are performing the IPL or operating system upgrade procedure on a system For more information see the Express5800 320Ma Software Installation and Configuration Guide OS Boot Monitoring Timeout Numeric values Timeout value of the OS boot monitoring in seconds Security Menu Select Security from the Main menu to display the Security menu which is shown in Figure 5 9 Use the legend bar keys to make your selections and exit to the Main menu BIOS Setup 5 17 ftServer Setup Menus Figure 5 9 Security Menu ftServer Setup Main Advanced Security Boot Exit Item Specific Help Supervisor Password Is Unset User Password Is Unset Supervisor Password controls access to Set Supervisor Password Enter
91. two dump files Memory0 dmp and Memory1 dmp are saved and the third dump file overwrites the first Thus you need to reserve disk space of the size of memory times this number for the dump files The valid range is 1 to 5 and the default is 2 ftSMC Component Properties and Actions 3 5 ftSMC Component Properties Table 3 1 ftSMC System Inventory Component Properties Continued Property Description DumpQuickEnabled Dumps ToSave Controls the operation of a system crash dump All of the system memory may be dumped depending on what you specify for the type of memory dump Therefore you need to reserve disk space for the dump See also DumpNumberOfFilesToSave The valid choices are True or False with True enabled as the default lf DumpQuickEnabled is disabled or if the CPU element is in simplex mode the normal Windows dump mechanism is used If DumpQuickEnabled is enabled and CPU elements are in duplex mode one CPU element is held in the Broken state and the remaining element s will be rebooted After the system is running again the broken element is dumped and returned to service if AutoBringUpEnabled is enabled If DumpQuickEnabled is disabled and CPU elements are in duplex mode the system will attempt to obtain both kinds of dumps that is one CPU is held in the Broken state and a normal Windows dump is initiated Upon reboot the Broken element is dumped and returned to service If two dumps are
92. ty of RDR disk mirrors WBEM Poll Time Number of seconds that the Policy Service waits for checking the state of the WMI service and executes a recovery procedure if the WMI service has restarted The default is 120 seconds 2 minutes WBEM Timeout Number of seconds that the Policy Service waits for WMI to complete an operation The default is 120 seconds 2 minutes WDTEnable Enables True or disables False the Watchdog Timer Zip Code Zip code or equivalent where your company is located ftSMC Component Properties and Actions 3 23 ftSMC Component Actions ftSMC Component Actions Table 3 2 describes the actions or commands associated with the ftSMC system inventory components Table 3 2 ftSMC System Inventory Component Actions Action Description Add Physical Disk to RDR Virtual Disk Break Physical Disk from RDR Virtual Disk Adds a disk to a Rapid Disk Resync RDR virtual disk Splits an RDR plex from the RDR virtual disk and presents the plex in Windows Disk Management as a new disk All the volume data on the original RDR disk is available from the new disk Create ftGateway Group Delete RDR Configuration on Physical Disk Clear MTBF Resets the MTBF to infinity the number of faults to 0 and the time of last fault to never Configure the ASN Loads the ASN configuration file created from the ActiveService Manager Creates a new ftGateway group using a cust
93. uickEnabled 3 6 DumpsToSave 3 6 Duplex property 3 6 E ECC Info 3 6 TotalEccErrors 3 6 EccMinutesToComplete 3 7 EccThreshold 3 7 email alarm notification 3 13 company contact 3 4 Enable Bringup 3 7 Enumerate PCI Config Spaces 3 24 errors hard 2 4 hardware 2 3 soft 2 4 eService service 1 3 F Fibre Channel drivers 1 1 ftGateway group configuration 2 1 ftServer Setup menus menu bar 5 3 navigation 5 2 restoring default values 5 5 starting 5 2 G Generate Full Inventory 3 24 GlobalRdrPlexLoadBalancing 3 8 GlobalResyncPriority 3 8 Group Type 3 8 H hard errors 2 4 hardware errors 2 3 HighResynchPriorityMbs 3 8 Host XML Port Number 3 8 IDPROM 3 8 MinPartnerECOLevel 3 8 Initiate BringDown 3 24 Index 2 Express5800 320Ma Technical Reference Guide Index Initiate BringUp 3 25 Initiate Diagnostics 3 25 Initiate Jump Switch 3 25 Internet Call in Poll Interval 3 9 Internet Tunnel Server Address 3 9 inventory service 1 3 IPMI driver 1 2 IsPrimary 3 9 Issue Bus Reset 3 25 J Join ftGateway Group 2 1 3 25 L Launch Intel PROSet 3 25 Leave ftGateway Group 2 1 3 25 LED slot identification 3 27 state 3 9 legend bar 5 2 LowResynchPriorityMbs 3 10 MachineCheckThreshold 3 11 mailbox driver sravtmmb sys 1 2 Maintenance and Diagnostics service 1 3 MCA Info ThresholdExceeded 3 11 mean time between failures See MTBF MemCheckRate 3 11 m
94. value of 0 disables any resynchronization of the disk after a disk is removed from and returned to the system Default 15 minutes PnpClass Type of function as reported by Plug and Play PnpDescription Description as it appears in Device Manager PnpDevicelD Plug and Play device ID including the Instance ID PnpDeviceLocation Location of the function as reported by Plug and Play PnpManufacturer Manufacturer of the function as reported by Plug and Play Polling Interval The interval specified in number of seconds that the gateway VTM waits between polling slave machines in the ftGateway group Polling determines if a slave is online or offline The default value is 1800 seconds 30 minutes Polllnterval The interval specified in number of seconds at which the SES driver monitors the storage enclosure for device faults and removals by polling the SES device The default poll interval is 3 seconds and the valid range is 1 to 10 seconds Do not change the default value PositiveGoingHysteris A value subtracted from a reading to determine if a threshold event has cleared A value of 0 means that the event clears once the reading rises to one more than Low Warning or Critical Threshold PowerState Indicates whether power is applied to the modem slot PPP Password Password used to authenticate the system to the ASN when the system calls home or when a call back is made to the system See

NEC Express5800/320Ma Technical Reference Guide

Contents

Download Pdf Manuals

Related Search

Related Contents