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Mitel 5624 User's Manual

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1. 19 Dial a Number from the Company Phonebook 19 Answer Call vig Rex Deque cate e px ledio eu debe ae dd dae ee de 20 Answer a Gall che a t Re a Re ROS Vee eee 20 Endia Callll 2 2 Eo AM E bee ache a eee 20 Duringa Call ivo ok ee oe phe dae MEEK 20 Adjust the Volume during a 21 Open Contacts during a Call 2 aaua tees 21 Turn on off the Microphone during a Call 21 Lock Unlock the Keypad during a Call 22 Start a New Call during a Conversation 22 Switch Between Calls 22 a Tore Toro T 23 HT 23 Transfer Au D aged eu RE Ie Er ER RR FEE FUP eee 23 Transfer to a New Call 0 00 s mrs 24 Conference Ead dee Rob e PO D oa ER n 24 Answer Call 24 Call Back 3 EEUU 25 enr d UT 25 Advanced Features ez cde detent eR aam der eR E dees 26 Gall s earn i e dot ape s don x dodo pad RU E a uon RC 26 Geri ICT 27 Gall PICKUP
2. 32 Send a Message to Another Destination 32 Receive a Message with Request for Answer 32 Accept Reject the Message 32 Message Queuing and Message Priority 33 Interactive Messaging 34 Colored Messaging 35 Mobile Data mem kee bed ahd aed Ex gera be Ree YS aa 35 Send Mobile Data 0 0 0 0 0 00 35 Send Mobile Data with a Prefix 36 Voice Mall i apre pete a deal Cae eee I Cede e arem er 36 Receive a Voice Mail 2 000 nnne 36 Check the Voice Mail Inbox 36 One Key Voice Mail Access 36 Operaatio o eda eor ek eed P b aere dete dda aed cae ge 37 Push button Alarm i ware esca heus ORE ok Sa ADR ECRIRE a 37 Send Personal Alarm 37 Send Test Alarm cies mna en x rm Rode ae edad RE Fa Re Dd aue s 37 Man down No movement Alarm 37 Activate Deactivate the Man down and or No moveme
3. sewed Nadas ered oak ea Ya 3 Chargets od pater xu DR eed Axe EE Rr RE EG 4 Contacting Emergency Services 5 Tips for your Comfort and Safety 5 Frequency Range iiec RISO ERG RR REP GENERE AE 5 Exposure to Radio Frequency Signals 6 Environmental Requirements 6 Chemical Resistance 0 0 0c hh 7 Icons and Text in the Display 0 00 cee eee 7 Keys and Buttons xx ls res cue we EG ee ds ae eee id ea 11 Of hook Key RHODE qv Ra Roe ae ees 11 On hook and On Off Keys 11 Navigation Confirmation Key 11 Sound Off Key uis ee a e ERU DERE bee EE apad s Cien 11 Mute and PTT Button css raamid nih Aene eee Rie Rc xk Pe ned 11 Key Lock and Upper Lower Case Key 11 Soft Keys euge asd te deest ee ean C s e a eu este me 11 Hot Keys ke eiae RUE hed X Rc AL RS LES 12 Multifunction Button resser rs 3 e ee 12 Volume Button deco eee ee eee eee 12
4. ke Bee ee xxr en AE ede SESS bed era rupti ad 60 InDOX s iua e ace ke eni mn keep ae gis di Re didus SEs Be us Kost Md 60 Write New Messages 62 Unsent Messages esce idee exa ERIS VERG REESE tae eV EE RESP I 62 Sent Messages 0 0 c ec rhe 62 gi 1 nnnm 63 Contacts Menu a oun ds 204 rn pr ende pubem EX AGREE pea aei gd 64 Gall a Gohtact 2 X aS RS rer eed E EE Max te KR DE 65 Add ar G esate cece revo malia ode 65 Edita Contact apu Cade 65 D lete a Contact iue hie ante los we dane aquae ante dae ded alee 66 Table of Contents Central Phonebook 0 00 ccc eet 66 Settings Menu iad raids yates Lead doer 67 Sound and Alert Settings 67 Phone Lock Settings wih 4 ard 69 Display Settings et Gaede 9 ewe eee d wis deeded 71 Time and Date Settings 72 AnsWerlng wt seeder cade yhoo ee kc EU uU gia we eck Eu TE 73 Change Text Size for Messages 74 Change the Menu Language 74 Change Owner ID i i cus kbd hae el dean OR ware dea
5. eo F Y If the PIN code is forgotten it can be removed by your distributor 69 5624 Wireless Handset User Guide 70 Deactivate the Phone Lock 1 2 3 4 Select Locks gt Phone Lock gt Auto phone lock Select Phone Lock Select Enter a PIN code Press OK Change the PIN Code 1 YO N Select Locks Select Phone Lock Select Change PIN code Enter the old PIN code Press OK Enter a new PIN code twice Press Save Automatic lock time It is possible to change the lock time for the phone lock or key lock to suit personal choice for example to shorten it from 20 seconds default to 5 seconds to avoid accidental redailing when the handset is in a pocket It can also be good to extend it 1 oo FY DN Press Menu Select Settings 29 in the menu Select Locks Select Auto lock time Select desired lock time of 5 10 20 30 seconds or 1 or 3 minutes Press Back Deactivate automatic key unlock It is possible to turn off the automatic key unlock at incoming calls and messages to avoid unintentional key presses 1 oo F YO DN Press Menu Select Settings 29 in the menu Select Locks Select Auto key unlock Select Off Press Back Navigate the Menu Display Settings Screen Saver 1 Select Display 2 Select Screen saver 3
6. 79 5624 Wireless Handset User Guide Maintenance Maintenance of Batteries 80 Battery Warnings The Low battery icon appears when the battery has 10 or less remaining capacity In addition a warning signal sounds every minute the LED flashes orange and the dialog window shows Battery low Charge now appears The Empty battery icon flashes when the battery has 5 or less remaining capacity In FP addition a warning signal sounds every second the LED flashes red and the dialog window Battery empty Shutting down appears During a call only the corresponding battery warning signal will notify the user The warning signal cannot be silenced during a call When not in call the warning signal can be silenced by pressing 239 Charge the Battery Place the handset in the desktop charger or in the rack charger The battery is being charged when the LED on the handset is steady orange When the battery is fully charged the LED will be green The animated battery icon indicates the battery is charging The icon indicates a fully charged battery Note Only use the prescribed chargers for charging Charge Spare Batteries Spear batteries can be charged with a separate battery pack charger It can charge six batteries at the same time Replace the Battery If the standby time for the handset becomes too low you must replace the battery with a new one Contact your system ad
7. UR CRT D dan 51 Connections Menu 51 Headsets soo oe e Prax EG eX aa ope RE ev Se S ee 51 NetWork reote de reet ee tigi alle Sige BOE don aw ad PODER RR SUR D a RUE CE RU RR 51 Charger ACON delete DR dope eh CARET EC PERO dad 52 Switch the handset Off ss sear sasida eere RRERR LEE GRE Ru es doe ee 52 Turn the so nd off mg o eem ux ee RR EUR ME NUR RR vus 52 Change profile El RR Re edere DROP s 52 Deactivate the In charger action 53 Calls Bee week Pia XU RUE ER ERU UR A EUR EE ER 53 eri NBC cr TM 53 MissediCalls e baie dr a B RE e un 54 P sh to Talk 522a risu ERR educere age px x Rs 55 Shortcuts Mri eros oe sho rote rb 57 Define Soft Keys eee fie ee acer ne SOR ite a qa eoe 57 Define Hot Keys a emet RO Wee cw ae ER uua Ru ce xe dd uet 58 Define Navigation Keys RII RH lh 58 Define the Multifunction or Alarm Button 59 Services MENU ri 59 S6IVICE os idee koe ducc Ue mes ab eee deg 59 Edit 5 areri ide lcd we kac ERE e Ea a Ee BUE whee ea we 60 Delete d dete 60 Messaging
8. MITEL COMMUNICATIONS DIRECTOR AND 5000 COMMUNICATIONS PLATFORMS MITEL WIFI SYSTEM EMEA MITEL 5624 WIRELESS HANDSET USER GUIDE NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation MITEL The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document Revisions of this document or new editions of it may be issued to incorporate such changes No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation Trademarks Mitel is registered trademark of Mitel Networks Corporation Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged Mitel WiFi System EMEA 5624 User Guide Release 6 0 SP1 July 2013 Trademark of Mitel Networks Corporation Copyright 2013 Mitel Networks Corporation All rights reserved Table of Contents Your PhHOFIG 3 n ect eon hr eene EPEAK dee wean dense 1 Elements of the Handset 2 2 Features and Functions
9. Add contact New Name gt Work number gt Mobile number gt Other number gt Ring signal gt From call list Edit contact Search From contact list Name Work number Mobile number Other number Ring signal gt Delete contact Search From contact list Central Phonebook Search by name Call First name More gt View contact Last name Add to cont Send message Search by number Call Phone number More gt same as above Last result Call More gt same as above a This function is system dependent 43 5624 Wireless Handset User Guide Profiles 44 Normal Profile X Name Volume Ring signals Internal call gt Play Back External call gt same as above Callback same as above Message alert Play Back Vibrating alert On On if silent Off Key sound Click Tone Silent Answering Answering key gt Call key Any key Answer behaviour Automatically Loudspeaking Divert calls All calls gt Enter number Off No reply gt same as above When busy same as above Activate alarm Edit Man down No movement Add setting gt Answering Call services Remove setting gt Delete Import from gt Message absence On Add setting Import from Off gt Add setting Import
10. Alphanumeric KOS xus se awe ee EEN Ghee aes 12 pror te Pee E E E aurea Be 13 Customizing Your PHONG ised sued ee be RETE vie ad 14 Switch the Handset On 14 Switch the Handset Off iiis sss ever dead aroha R3 rk REY ag eu a a dee eee 14 Log a Shared Phone On Off 14 Turn On Off the Audible Signal 15 Lock Unlock the Keypad 0 0 teen s 15 Lock Unlock the Handset isesi sud esce ua ure eio rh e ES Rad oA E Week S i 16 Using the Loudspeaking Function 17 Making and Answering Calls 18 erg eme rU PTT IT 18 Makea Call dde e Ee d edet NU bue Md dee qur oops 18 aS 18 Dial Using Pre programmed Hot Key Soft Key or Multifunction Button 18 Dial a Number from the Call List 0 llle III 18 Mitel WiFi System EMEA User Guide Dial the Sender of a Message 19 Dial a Number from the Local Phonebook 19 Dial a Name from the Central Phonebook
11. or silence the ring signal at incoming call During a call a long press on the button changes between microphone on off same as Sound off key During a PTT group call the microphone is open as long as the button is depressed 6 Soft keys The 3 soft keys can be pre programmed or used with GUI key answer a call to pre dial a number and short cut to the Call list 8 Four way navigation key Navigation key with Left Right Up Down with Confirmation in the middle You can program these keys for short cuts except the middle key 9 Voice mail access System dependent feature Quick access to the handset s Voice mail by long press 10 Key lock and Upper Lower case Combined key lock and Upper Lower Case This key is to lock the keypad in combination with the soft key Lock This key is also for switching between upper lower case and digits 11 Microphone 12 Space Used to add space between text and as a multi purpose connector 13 Sound off key To turn on off audible signals in idle mode silencing the ring signal at incoming call and to turn on off the microphone during a call 14 Tactile indicators There are two tactile indicators to indicate the centre of the key pad 15 On hook and On Off key Combined button to end a call to return to standby mode and to switch the handset on off by long press 16 Color display The full graphic type display is 128 pixels wide and 160 pixels high The display h
12. s idem eee opener tide bs eadem CEU A dedu i ed DURO Red 27 Do Not DIStUID not irk dre da yk ke xt ed bed ha e Pado a Edu ph adea vd 27 Direct Lud Meda hus pra Rua ERU Rang Gee Rad eee Run bee Ra an dd 28 Group cese Rm ue rut pue dud dues 28 Loudspeaker ues decr pb Lue RU ah Wad e aE deu rd eee ee Dan 28 Messagg mM mm 29 Message List ev pex pea vad EXE Red oce RR ERO RE dad Bale ve 29 Receive Message rss bees Re dox P deae ao OX Role os REUS Rom eed kw a d 29 Incoming Message for the 5624 Services License 29 Incoming Message for all 5624s except for the 5624 Services License 29 Read a Stored Message 29 Reply toa Message 30 Table of Contents Delete a Message Teraa RRETA TA ENEE eens 30 Forward a Message gioi WELT Ris V PY ERR E PE RA 30 Call the Sender of the Message 30 Call a Number Included a Message 31 Save a Number s sias dm pet end ened oed EX duse o A e wee ed enl od s 31 Write and Send a Message 31 Open a Sent Message
13. Connections 4 Contacts 8 Calls Connections Menu 1 Enter the menu by pressing the Menu soft key or Confirmation on the Navigation key 2 Select in the menu and press the confirmation button or the Select soft key Headsets In order to achieve optimal audio quality we recommend you specify a headset type Mic on boom Mic on cable or Hearing protection To specify a headset type 1 Select Headset 2 Select a headset type from the list 3 Press Select If the pre configured headset profile does not match the headset in use or the audio performance is poor you can configure a headset profile in PDM which will be available in the handset menu See the Mitel 5624 Wireless Handset Configuration Guide Network 1 Select Network 2 Select network in the list The handset restarts if the network is changed 51 5624 Wireless Handset User Guide 52 In Charger Action It is possible to determine actions to be performed when a handset is placed in the charger Switch the handset off The handset can be switched off automatically when it is placed in the charger When it is removed from the charger it will switch on again When the handset is switched off in the charger the Owner ID of the handset will be shown This simplifies the identification of the handset when for example charging it together with other handsets 1 Enter the menu by pressing the Menu soft key 2 Select
14. Contacts during a Call 1 Press the More soft key 2 Select Contacts 3 Press Select 4 Select Call contact to search a local or company phonebook contact or select Central phonebook to search a central phonebook contact 5 Press Select 6 Select a contact Note You can call the selected contact by pressing Call When calling the contact the first call will be put on hold See the Mitel 5624 Wireless Handset Configuration Guide Turn on off the Microphone during a Call 1 Press More 2 Select Microphone off 3 Press Select The icon P indicates a silenced microphone This means that the other party in an ongoing call cannot hear you To turn the microphone back on 1 Press More 2 Select Microphone on 3 Press Select You can turn the microphone off on by a long press on Lex 21 5624 Wireless Handset User Guide 22 Lock Unlock the Keypad during a Call To prevent accidentally pressing keys you can lock the keys during a call This can be useful when a headset is used and the handset is attached to a pocket or belt Lock the Keypad 1 Press 2 Press Lock Unlock the Keypad 1 Press 2 Press Yes You can press the volume buttons and the mute button during the call If the 5624 Personal Alarm license is used it is also possible to press the alarm button Start a New Call during a Conversation 1 Press More 2 Select New Call The
15. Select Information or Black or Black also in call Time Owner ID and status infor mation is displayed when Information is selected and the display will turn off when the handset is not used Note It is recommended to only use the screen saver setting Black also in call when extended battery life is needed Use also other screen saver settings than Black also in call if the handset needs to be set to silent muted Q Tip When using the screen saver Information the Owner ID is also shown when the handset is in the charger even if switched off This simplifies identification when many handsets are charged together 4 Press Back Brightness 1 Select Display 2 Select Brightness 3 Select Normal or Power save 4 Press Back Contrast 1 Select Display 2 Select Contrast 3 Increase decrease the contrast by pressing and w on the Navigation key 4 Press Back 71 5624 Wireless Handset User Guide 72 Rotate Display Text The handset may be configured to show the contents of the display except the soft key bar upside down at incoming calls or messages This setting makes it possible to check the display while the handset remains clipped to a belt or pocket The display will revert to normal when any key is pressed except up down on the Navigation key 1 Press Menu 2 Select Settings in the menu 3 Select Display 4 Select Rotate display
16. Soft Keys 1 Select Soft keys 2 Select Middle or Right 3 Press Select 4 Enter a name for the soft key 5 Press OK 6 Select Function 7 Select a function from list 8 Press Back 9 Select Value applies to some of the functions 10 Press Select 11 Enter a value for example enter a handset number 12 Press Back 13 Select Control question 14 Press Select 1 Only available if a PTT group is defined in PDM WSM 57 5624 Wireless Handset User Guide 58 15 16 Press Back Press Save Define Hot Keys o 0o N FP wo gt N O Select Hot keys Select 0 2 to 9 Select Function Press Select Select a function from list Press Back Select Value applies to some of the functions Press Select Enter a value for example enter a handset number Press Back Select Control question Press Select 13 Press Save Define Navigation Keys po oN FPF N Select Navigation keys Select Up Down Left or Right Select Function Press Select Select a function from list Press Back Select Value applies only to some functions Press Select Enter a value for example a handset number Press Back Select Control question Press Select Press Save Navigate the Menu Define the Mul
17. Standby mode date 7 85 5624 Wireless Handset User Guide time 7 W user identity 7 Writing Text Numbers add space in text 13 T pause 13 Text input mode 13 upper lower case 13 86 mitel com 60 virer GLOBAL HEADQUARTERS US EMEA CALA ASIA PACIFIC Tel 1 613 592 2122 Tel 1 480 961 9000 Tel 44 0 1291 430000 Tel 1 613 592 2122 Tel 61 0 2 9023 9500 Fax 1 613 592 4784 Fax 1 480 961 1370 Fax 44 0 1291 430400 Fax 1 613 592 7825 Fax 61 0 2 9023 9501 FOR MORE INFORMATION ON OUR WORLDWIDE OFFICE LOCATIONS VISIT OUR WEBSITE AT MITEL COM OFFICES THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY The information furnished in this document believed by Mitel to be accurate as of the date of its publication is subject to without notice Mitel assumes no responsibility for any errors omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains M MITEL design is a registered trademark of Mitel Networks Corporation All other products and services are the registered trademarks of their respective holders Copyright 2013 Mitel Networks Corporation All Rights Reserved
18. Wireless Handset User Guide 56 Reject a PTT Invitation Voice Style Press to reject the PTT invitation The handset will return to the previously shown screen See the Mitel 5624 Wireless Handset Configuration Guide PTT Message Style System Application initiated This mode is typically used in conjunction with an application that triggers the PTT call based on a alarm or communication escalation Note This method requires an additional Alarm Management Server AMS module Accept a PTT Invitation Message Style Note This feature applies to the 5624 Services license only The PTT invitation is received as a message can contain up to 1000 characters and is viewed the same way as an ordinary message 1 Press the Call soft key The handset may accept the invitation automatically and start in inverted mute and loud speaking mode depending on the configuration of the received PTT invitation 2 Press and hold the Mute button to open the microphone for transmitting The microphone is muted again when the Mute button is released Reject a PTT Invitation Message Style Note This feature applies to the 5624 Services license only Press Reject to reject the PTT invitation The handset will return to the previously shown screen See the Mitel 5624 Wireless Handset Configuration Guide Re join a PTT Group If a PTT invitation PTT Voice Style is rejected or missed the PTT group can be dialed from the
19. dialed number with a long press on the key Dial Using a Pre programmed Hot Key Soft Key or Multifunction Button Note The Multifunction button does not apply to the 5624 Personal Alarm license The Multifunction button hot keys and soft keys can be programmed with a handset number Press the pre programmed hot key soft key or Multifunction button to dial the number The call will automatically be connected Dial a Number from the Call List 1 Press e 2 Select a number and press or the Call soft key to dial The number can be edited before the call starts Press More 4 Select Edit number Making and Answering Calls Dial the Sender of a Message You can call the sender of a message stored in the message list from the Messaging menu oa FP YN Open the menu by pressing the confirmation button or press Menu Select Messaging Select Inbox Select a message from the list Select View then select More Select Call sender Dial a Number from the Local Phonebook 1 2 3 4 Press Menu Select Contacts Select Call contact Select a contact from list or search name number by entering characters in the Search field Press the Call or the Off hook soft key to make the call Dial a Name from the Central Phonebook 1 Press Menu Select Contacts Select Central phonebook Select Search by name Enter the first nam
20. ea CaM ee aa aah 74 AlarmiSettings iu isa s dado sens Yeh we x co eae 75 Systemi Profile Sisona ed I ee eae d Oneal a Wee 76 TFOUDIESNOOUNG ETT 77 Operation 79 Accessibility and Voice Quality 79 225405 donee EE NRA ERA 80 Maintenance of Batteries 80 Battery Warnings ii 4s kk xe Hed kx d ERE Eee RR RR nus 80 Charge the Battery 80 Charge Spare Batteries 80 Replace the Battery ee Wea Ree aa RR a RARE Ra 80 ej 81 Attach the Hinge type Clip 2 0 0 IIR nn 81 Attach the Swivel type Clip 82 Attach a Cover without a Clip sseeseeee RR n 82 Security i eese RR xum x eR epee wee Y NUR aia Xu X Pes 83 Replacement of Handsets 00 ccc ehe 83 Related Documents cus hia ventas eed ae eee eee eee eed Re wee 83 ncm DTE 85 vii Mitel WiFi System EMEA User Guide viii About Your Phone About Your Phone This document describes the features and settings of the Mitel
21. first call will automatically be put on hold 3 Press Select 4 Enter the number or press to access the phonebook 5 Press E or Call Switch Between Calls To switch between two ongoing calls 1 Select the call on hold using the Navigation key 2 Press Retr The retrieved call is indicated with gt The call on hold is indicated with 00 Call Handling Call Handling During a you may need to use features such as Hold Transfer Conference Callback and Call Park You access these features during a call by pressing the More soft key It displays the In Call menu Contacts Microphone on off Hold New Call Transfer to New Call Transfer to lt extension gt Conference Call Back Call Park Hold 1 Press the More soft key 2 Select Hold to put the call on hold To Retrieve a Held Call 1 Select Retr to retrieve the call Transfer Call There are two ongoing calls 1 Select the call on hold using Up and Down on the Navigation key 2 Select More 3 Select Transfer to The two calls are connected Transferred is displayed and the handset enters idle mode 23 5624 Wireless Handset User Guide Transfer to a New Call To transfer a call to another party when there is one ongoing call 1 2 3 4 Press More Select Transf to new Press Select Enter the number to which the party will be connected or select a contact in the local or c
22. from Soft keys Left gt Name Function Value Control question Middle same as above Right same as above Add new same as Normal above a Depends on the VoIP protocol used b Applicable to Mitel5624 Personal Alarm only c To add remove import settings is applicable to Profile X only not profile Normal d The Call service is applicable to Profile X only not profile e Applicable to Mitel5624 Services and Mitel5624 Personal Alarm only Menu Tree Messaging Note Applicable to Mitel 5624 Services and Mitel 5624 Personal Alarm only Inbox gt Message gt View gt Reply gt Enter text gt Send list More gt Delete Forward Call sender Call in text Call Back Save number Close More gt Delete gt Yes No Delete all gt Yes No Back Write new Entertext gt Send Enter number gt Send message Contacts Send access Back Unsent gt Message Edit Send gt Enter number list gt Contacts access More gt Delete gt Yes No Delete all gt Yes No Back Sent gt Message View Forw gt Send gt Enter number gt Send list Contacts gt Send access Clear Back More gt Delete gt Yes No Call no in gt text lt Superscript gt a Save n
23. headset is connected to the handset New message icon or Interactive message icon indicates that a new text message s has arrived The icon remains in the status bar until all new messages in the inbox are read New Message with Request for answer icon in front of a message indicates the message must be acknowledged or rejected New Message High priority icon included with New message icon indicates message is of high priority New Message Alarm priority icon included with New message icon indicates the alarm priority of a message Voice mail message icon appears in the message box when voice mails are received The icon remains until you listen to your the voice mail Read message icon or Read Interactive message icon in front of a message shows that the message was already read Sent message icon New colored message icon indicates that a new colored text message s has arrived The messages can be labeled with different colors About Your Phone o Read colored message icon indicates that a colored text message s has been read The messages can be labeled with different colors 6 icon indicates that the Man down alarm is enabled No movement icon indicates that the No movement alarm is enabled Profile active icon Missed call icon is added to all missed calls in the call list Incoming call icon is
24. headset profile See the Mitel 5624 Wireless Handset Configuration Guide for more information 13 5624 Wireless Handset User Guide Customizing Your Phone Switch the Handset On When the handset is switched off 1 Press and hold the On hook key When pressing the On hook key the handset vibrates and the display lights ups 2 Press Yes to confirm Switch the Handset Off Note If the handset is a shared phone it must first be logged out to be able to switch off the handset See the Mitel 5624 Wireless Handset Configuration Guide 1 Press and hold the On hook key The Switch off window appears 2 Press Yes to confirm Log a Shared Phone On Off Note This feature requires that the parameter Phone mode is configured See the Mitel 5624 Wireless Handset Configuration Guide The shared phone feature allows more than one user to use a handset All parameters and settings that are set in the Device Manager are loaded onto the handset upon logon Parameters that are changed in the handset by a logged in user are stored by the Device Manager When the handset is logged out or switched off the message list and call list in the handset disappears and will be empty when a new user logs onto the handset The 5624 handsets are configured to be shared using the Device Manager When a handset is configured to be a shared phone it can be used by any shared phone user in the system The user profile must have the phone mo
25. message list and will not be shown as read until you have closed them Refer to the Mitel 5624 Wireless Handset Configuration Guide for information on how to configure the message queue 33 5624 Wireless Handset User Guide Interactive Messaging Note This system dependent feature applies to the 5624 Services license only Interactive Messaging IM is a function that extends basic messaging It enables handset users to access information from a client application in the system For example customized applications can be accessed from the handset A list of actions can be included in the message sent from the application to the handset An IM is indicated and viewed the same way as an ordinary message See the Mitel 5624 Wireless Handset Configuration Guide It is saved along with other messages in the message list When you read an IM it can display several options 1 Mark the appropriate IM 2 Press Select 3 Ifthe selected option requests input enter the information required and press OK Press ing the middle soft key changes the mode to digit or text input depending on the format of the message A read message is indicated the same way as an ordinary message Note If a handset receives an IM update and the original message was deleted the handset sends a negative acknowledge to the system The following figure illustrates a basic interactive message The options depend on the configuration
26. selecting Yes The message is stored under Unsent messages 4 Enter a number 5 Press Send The maximum message length is 160 characters Note Some characters require 2 bytes in the final message therefore the user will sometimes not be able to enter 160 characters 1 This option is visible only if the number consists of a minimum of 3 digits 31 5624 Wireless Handset User Guide The first character entered will be an upper level character followed by lower level characters unless the key is pressed before entering the character When pressing a particular key the first available character on the key appears See the Mitel 5624 Wireless Handset Configuration Guide To access another characters on the key press the key until the character appears in the display For example to access the character E press the 3 key twice E appears in the display and is selected after a timeout or when another key is pressed Open a Sent Message 1 Inthe Messaging menu select Sent 2 Select a message 3 Press View to read the message Send a Message to Another Destination Enter Messaging menu See the Mitel 5624 Wireless Handset Configuration Guide Select Inbox or Sent Select a message Press More Select Forward Press Send Enter the number 60 Wo om de OE Press Send Receive a Message with Request for Answer 32 In the status bar a message wit
27. status bar If the content of the notification appears press Call to dial the voice mail If Close is selected you can dial the voice mail by a long press on digit key 1 in standby mode or from the Inbox menu Information is stored in the Messaging inbox until you listen to the voice mail messages Check the Voice Mail Inbox The voice mail is indicated by a Voice mail message icon in the front of the voice mail message and is also displayed first in the inbox list 1 Inthe Messaging menu select Inbox 2 Select the voice mail message 3 Press View 4 Press Call Voice mail will be displayed with one entry in the message list regardless of the number of voice mail received One Key Voice Mail Access A long press on digit key 1 in standby mode will call your voice mail If the extension number is not available the Voice mail number not defined window appears Note Some systems require the mailbox extension number to be downloaded to the handset See the Mitel 5624 Wireless Handset Configuration Guide Alarm Operation Alarm Operation Note The following system dependent features apply to the 5624 Personal Alarm license only See the Mitel 5624 Wireless Handset Configuration Guide Push button Alarm Send Personal Alarm You press the red alarm button twice within two seconds to activate the alarm By default the text Personal Alarm appears The alarm is sent to the alarm c
28. text 5 Select Normal or Inverted 6 Press Back repeatedly until the idle screen appears Font style The handset may be configured to show menu texts in bold font for increased readability 1 Press Menu Select Settings in the menu 2 3 Select Display 4 Select Font style 5 Select Normal or Bold Time and Date Settings The time and date are received from the system If the time and date are changed in the system it takes up to 24 hours before the changes appear in the handset If the handset is turned off and then turned on the changes will be applied immediately However it is possible to change the format of the time and date Set the Time Format 1 Select Time amp Date 2 Press Select 3 Select a time format The actual time format will be displayed The time formats include e 12 00 AM PM 24 00 4 Press Select to save the setting Navigate the Menu Set the Date Format 1 Select Time amp Date 2 Press Select 3 Select Date format 4 Press Select The date formats include e DD MMM for example 30 Jan 11 DD YYYY for example Jan 30 2011 YYYY MM DD for example 2011 01 30 ISO 8601 e MM DD YYYY for example 01 30 2011 also called US DD MM YYYY for example 10 01 2011 also called Europe DD MM YYY Y for example 30 01 2011 DD MM YYYY for example 30 01 2011 5 Press Selec
29. the sender or call the number included in a text It is also possible to read the message later by selecting Close A received message is stored in the Inbox Incoming Message for all 5624s except for the 5624 Services License When a text message is received the LED starts flashing and the message alert signal sounds The New message icon and a text with information of received message are displayed The icon will remain in the display until all new messages are opened If the message is received during a call a beep notifies the user You can select Yes to read the message and reply to it forward it call the sender or call the number in text Alternately you can select No and read the message later The message is stored in the Inbox If the handset receives a message while the handset is locked phone lock a New message s dialog window is shown in the display It shows the total number of received messages and asks if the user wants to view them The message s can be read after entering the PIN code Read a Stored Message To read a stored message 1 Press Menu 2 Select Messaging 3 Select Inbox 4 Select a stored message from the list 5 Press View 29 5624 Wireless Handset User Guide 30 Reply to a Message 1 2 3 4 Press Reply Enter message If required edit the number Press Send Delete a Message 1 2 3 4 5 Select Inbox Select a message
30. to delete Press More Select Delete Press Yes to confirm Forward a Message 1 oo RON Select Inbox Select a message Press More Select Forward If required write additional text Enter the number to which you will forward the message or press the middle soft key to open the phonebook and select a number Press Send to forward the message Call the Sender of the Message 1 2 3 4 Select Inbox Select a message Press More Select Call sender Messaging Call a Number Included in a Message If the sender has written a number in the message you can call the number without dialing it 1 Select View Select More 1 2 3 Select Call no in text 4 Select a number in the list 5 Press Call Save a Number 1 Select Inbox Select a message Select View Press More Select Save number Select Work number Mobile number or Other number Press Add Enter the name Press OK gt e Press Save The number will be added to the contact list Write and Send a Message 1 Inthe Messaging menu select Write new message 2 Write the message Keys 0 9 and or can be used A long press on the key displays special characters See the Mitel 5624 Wireless Handset Configuration Guide to view all characters 3 Press Send You can save the message and send it later by pressing Back and
31. to some functions and press Save 1 Applies to the 5624 Personal Alarm license only 59 5624 Wireless Handset User Guide Edit a Service 1 2 3 4 5 Select service by using the and w on the navigation key Press More Select Edit Edit the service parameters Press Back Delete a Service 1 Select a service by using the 4 and v on the navigation key 2 Press More 3 Select Delete by using v on the navigation key 4 Press Yes to delete the service Messaging Note Messaging is only available on handsets with a Services or Alarm license 1 Enterthe menu by pressing the Menu soft key orthe confirmation button on the Navigation key 2 Select 4 in the menu and press the confirmation button or the Select soft key Inbox 1 Select Inbox to view the message list 2 Select a message by using the a and v on the navigation key Reply to a Sender 1 2 3 4 Select View Select Reply Enter text Select Send Delete a Message 1 2 3 60 Select More Select Delete Select Yes to delete the message Navigate the Menu Forward a Message FP YO zz Select View Select More Select Forward Enter additional text if required Select Send Enter a number Select Send to forward the message Call a Sender 1 2 3 Select View Select More Select Call Sender Call a Number in Text 1
32. you can call a pre defined emergency number while the handset is locked See the Mitel 5624 Wireless Handset Configuration Guide Customizing Your Phone Using the Loudspeaking Function There are several options to activate the loudspeaking function e Press a Navigation key Hot key or Soft key defined as short cut to a Phone K function When pressing the key a predefined number is called see Short cuts Menu on page 57 When receiving a call press the soft key During a call press the soft key r This function can also be activated by selecting another answering method that is Automatically and or Loudspeaking See Answer a Call on page 20 17 5624 Wireless Handset User Guide Making and Answering Calls Call List 1 Press Menu 2 Select Calls 3 Select Call list 4 Select a number 5 Press or the Call soft key to dial The number can be edited before the call is dialed Press More and select Edit number The 25 last received dialed or missed calls are stored in a call list See the Mitel 5624 Wireless Handset Configuration Guide Make a Call 18 Pre Dial Enter the number on the handset and press get the line The number is shown the display while dialing If required you can press the Clear soft key to erase the number You can use the navigation key to step and add delete a digit in the middle of a number You can turn on the tone sender in a pre
33. 2 3 4 5 Select View Select More Select Call No in text Select a number from the list Select Call Save a Number SN 9 PF Select View Select More Select Save number Select Work Number Mobile number or Other number Press Add Enter a name for the contact Press OK Press Save The number will be saved in the contact list 1 Only visible if the number consists of minimum 3 digits 61 5624 Wireless Handset User Guide 62 Write New Messages 1 Select Write new message 2 Enter text and press Send See the Mitel 5624 Wireless Handset Configuration Guide It is possible to save a message and send it later by pressing the soft key Back and selecting Yes The message will be stored under Unsent messages Enter a number or press the middle soft key to open the phonebook 4 Press Send Unsent Messages 1 Select Unsent to view the list 2 Select message to edit send 3 Select Edit edit text and or just select Send Delete Delete All 1 Select More 2 Select Delete or Delete all 3 Select Yes to delete the message not sent Sent Messages 1 Select Sent to view the list 2 Select View Forward a message 1 Enter additional text if required 2 Enter a number or press the middle soft key to open the phonebook 3 Select Send Delete a Message 1 Select Delete 2 Select Yes to delete the m
34. 5624 WiFi handset This feature rich handset has a color display telephony and messaging It is designed to be used in demanding environments such as hospitals and in office environments The 5624 handset is suitable for users who need to readily be reached and or have a need for mobile voice and messaging features It is ideal for applications where the user needs either one way messaging or needs to interact with other users The color display enhances and simplifies the use of the handset The 5624 Standard Handset can be upgraded to 5624 Services License with Messaging functions or Mitel 5624 Personal Alarm upgrade with messaging functions 4A Figure 1 5624 Handset Caution The handset headset must be fully charged before starting regular use 5624 Wireless Handset User Guide Elements of the Handset 1 Multi function button This button can be used as a short cut to functions long or double press modes In the Mitel 5624 Personal Alarm the button is used as an alarm push button only See Define the Multifunction or Alarm Button on page 59 and Push button Alarm on page 37 Earpiece speaker Volume button up To increase the speaker earpiece headset and loudspeaker volume 4 Volume button down To decrease the speaker earpiece headset and loudspeaker volume 5 Mute and PTT button To turn on off audible signals in standby mode
35. 624 Wireless Handset Configuration Guide Related Documents Mitel 5624 WiFi Handset Datasheet Mitel 5624 Wireless Handset User Guide Mitel 5624 Wireless Handset Quick Reference Guide Mitel 5624 Wireless Handset Configuration Guide Portable Device Manager Windows Version Installation and Operation Guide WSMs Installation and Operation Guide 83 5624 Wireless Handset User Guide 84 Index A Alarm AP location 40 Antenna 3 AP location 40 B Battery 3 80 low battery 8 80 C C Clear button 11 Call info 10 26 Call service 10 Calling answered call 9 call a number from the call list 18 dial a number 18 missed call 9 outgoing call 9 quick call by a name in the phonebook 18 19 Case 3 Centralized phonebook 64 Chemical resistance 7 Clip 3 Connections 53 Customized menu 50 D Delete a Text Message 30 Display 3 E Earpiece 3 F Forward a Text Message 30 H Handsfree key 1 Headset connector 1 Icons 8 Index K Keys 3 L Location AP location 40 Loudspeaker 3 Loudspeaking 8 20 M Menu 53 Connections 53 customize 50 Menu tabs 10 Message display time 33 new message 8 29 old message 8 priority 33 queue 33 voice message 8 Microphone 3 Mute button 11 N Navigation Key 11 Number input mode 13 On Off button 11 Operating Area 79 Out of Coverage 79 P PIN code 69 Push to Talk 55 R Reply to a Text Message 30 Ring signal muted 8 S Signal strength 8
36. Call list or from Missed calls respectively The PTT invitation is indicated by the B icon in the list See the Mitel 5624 Wireless Handset Configuration Guide If a PTT invitation PTT Message Style is rejected the PTT group can be dialed by selecting the message indicated by the 4 iconinthe Messaging inbox and pressing the Call soft key Call a PTT Group Note PTT group s must be defined in PDM and Messaging Group s in WSM to be able to use this function See the Mitel 5624 Wireless Handset Configuration Guide and the WSM3 Installation and Operation Guide Navigate the Menu When calling a PTT group the members in the defined PTT group will receive a PTT invitation as an incoming call PTT Voice Style 1 Press Menu 2 Select Calls 3 Select PTT groups 4 Selecta PTT group 5 Press Call or the Off hook key Short cuts Menu Predefined functions can be set as short cuts for the soft keys hot keys navigation keys and the Multifunction button For example you can to define a soft key to make a call as a short cut for sending a message or as a short cut to a menu Note The active Soft key is shown in the Short cut menu The complete list of added Soft keys to choose from is in the Profiles menu 1 Enterthe menu by pressing the Menu soft key or the confirmation button on the Navigation key 2 Select in the menu and press the confirmation button or the Select soft key Define
37. Connections in the menu 3 Select In charger 4 Select Switch off Turn the sound off When the handset is placed in the charger it will be muted When it is removed from the charger it will switch on the sound again When the handsets sound is off muted in the charger the Owner ID of the handset will be shown This simplifies the identification of the handset when for example charging it together with other handsets Note If handset restrictions are enabled the handset might not be switched off muted when placed in the charger 1 Enter the menu by pressing the Menu soft key 2 Select Connections AF in the menu 3 Select In charger 4 Select Sound off Change profile The handset can change profile automatically when it is placed in the charger The profile is changed back when the handset is removed from the charger Enter the menu by pressing the Menu soft key Select Connections KJ in the menu Select In charger Select Other actions Select Change profile Press Edit NO FP YO Select a profile Navigate the Menu Deactivate the In charger action 1 Enter the menu by pressing the Menu soft key 2 Select Connections CF in the menu 3 Select In charger 4 Select No action Calls Menu 1 Enterthe menu by pressing the Menu soft key orthe confirmation button on the Navigation key 2 Select in the menu
38. Fran ais French Greek Hungarian Italiano Italian Nederlands Dutch Norska Norwegian Polish Russian Slovakian Soumi Finish Svenska Swedish or Turkish 3 Press Back Note The languages mentioned above are the default languages You can download an additional language to the handset See the Mitel 5624 Wireless Handset Configuration Guide Change Owner ID The Owner ID is set to identify the handset 1 Select Owner ID 2 Enter a name identity 3 Press Save To view the handset s software version enter 34 in idle mode 74 Navigate the Menu Alarm Settings Q Tip Tip It is recommended to configure a short cut to this menu if it is frequently used see Short cuts Menu on page 57 Edit Alarm Data Information for example a handset s location can be sent along with an alarm It is recommended to create a shortcut for quick access to the Edit alarm data menu see Short cuts Menu on page 57 Enter the menu by pressing Menu Select 29 in the menu Select Alarm Select Edit alarm data Enter alarm data D O RON zx Press Save 75 5624 Wireless Handset User Guide System Profiles 76 Note This feature is applicable to Mitel 5624 Services and Mitel 5624 Personal Alarm A system profile can be used when certain settings in a handset are required that the user is not allowed to change The settings require configuration in the PDM or Device Mana
39. Select a setting and press Edit to make the changes It is also possible to create a new profile based on an existing profile by doing the following 1 Select Add new Enter name of the profile Press Save Press More and then select Import from Select the profile which settings are to be used for the new profile a RON Press More and then select the corresponding option to add import additional settings or to remove settings Activate Profile Select profile from the list S When a profile is activated the icon jj andthe name ofthe profile is displayed in idle mode 63 5624 Wireless Handset User Guide Delete a Profile 1 Select a profile from the list Press More 2 3 Select Delete from the list 4 Press Delete 5 Press Yes to confirm Edit a Profile 1 Select a profile from list Press More Select Edit from menu Select the information to be edited Press Edit oo RoN Perform any of the following options Edit a setting by marking it and then press Edit Add additional settings by pressing More and selecting Add setting or Import from Remove a setting by selecting it and selecting More gt Remove setting 7 Make changes and press Edit to confirm Contacts Menu 64 The handset has a local phonebook with 250 entries you can add delete or edit names and numbers The phonebook lists all names in alphabetical order thre
40. User Guide 68 Turn the Vibrator On Off 1 Select Sound amp Alerts 2 Select Vibrator alert 3 Select On if silent that is the vibrator is on when the handset is muted or Off 4 Press Back Set the Key Sound When you set the sound key every time a key is used the handset produces a faint sound 1 Select Sound amp Alerts 2 Select Key sound 3 Select Silent Click or Tone 4 Select a key sound 5 Press Back You can listen to the key sound by pressing the Play soft key Set the Battery Warning Tone If desired a low battery can be indicated by a tone a repeated sound or be set to silent 1 Press Menu 2 Select Settings in the menu 3 Select Sound amp Alerts 4 Select Battery warning The default battery warning is Repeated sound 5 Select Repeated sound Sound once or Sound off 6 Press Back Configure Handset for Hearing Aid The handset may be configured for use with hearing aid 1 Press Menu Select Settings in the menu Select Sound amp Alerts Select Hearing aid Select or Off oo RON Press Back repeatedly until the idle screen appears Navigate the Menu Phone Lock Settings Activate the Automatic Key Lock Note You can answer close an incoming call and or press the alarm button while the keypad is locked If configured in PDM WSM you can call an emergency number while t
41. When Automatically is enabled all incoming calls are connected automatically Answer a Call When the signal sounds press to answer the call or press the A soft key to answer the call in loudspeaking mode The name number of the calling party appears if calling line information is available End a Call 1 If necessary select the call to end by using Up and Down on the Navigation key 2 Press End to end the call The selected call ends 3 If needed press Rear to resume talking with the remaining call The duration of the call is shown in the display The total time of the call can also be retrieved from the Calls menu gt Call time During a Call 20 Note Some of these functions are system dependent The parameters are set up in PDM See the Mitel 5624 Wireless Handset Configuration Guide and the Mitel Portable Device Manager Installation and Maintenance Guide Additional In call functions can be added by the administrator If the handset is configured in PDM you can call a pre defined emergency number while the handset keypad is locked During the ongoing emergency call the More soft key is disabled Making and Answering Calls Adjust the Volume during a Call Press the Volume up button to increase the volume and the Volume down button to decrease the volume The handset will now store and keep the new volume level You can also use the navigation keys 4 and v to adjust the volume Open
42. acters printed on the exterior of the handset have been tested and found resistant to chipping fading or wearing off when the handset is treated with common cleaners and disinfectants or perspiration The following chemicals have shown no harmful effect 3 Hydrochloric Acid e M alcohol 70 Methylated Ethanol 60 Chlorhexidin 0 5mg ml Acetone can be damaging to the plastic casing of the handset and should not be used Icons and Text in the Display All functions and settings available to the user are shown as icons and text in the display The display normally displays date and time the Owner ID and handset number The Owner ID can manually be set by the user will 1100 01 12 2011 2 System A 123456 4 Menu More 1 5 Figure 3 Display Configuration in Standby Mode The Status bar 1 is used for icons which give the user information about signal strength missed calls new messages phone lock key lock sound off time and battery status This row is always visible in all screens The Header bar 2 displays the current date headset connection and system connection During call it also displays microphone on and loudspeaker on The Active area 3 is used for information such as the name of the system to which the handset is connected A user identity provided from the system and or an Owner ID can also be displayed if configured in the Settings menu This is also the area for dialog wi
43. added to all answered calls in the call list Outgoing call icon is added to all outgoing calls in the call list Missed call icon indicates missed calls in the status bar Connected call icon indicates an ongoing call Call on hold icon indicates a paused call Call diverted icon indicates that all calls are diverted to another 5624 Handset To contacts icon indicates a soft key function that opens the contact list Locked keypad icon indicates a locked keypad Locked entry icon indicates that the contact can not be edited or deleted by the user Locked handset icon indicates a locked handset Personal Services icon indicates the handset has a 5624 Personal Services license Personal Alarm icon indicates the handset has a 5624 Personal Alarm license 5624 Wireless Handset User Guide 10 Menu icons The Contacts menu contains all of the names numbers in the local phonebook In addition a company phonebook with up to 1000 entries can be downloaded to the handset using the Portable Device Manager PDM You can is also access a central phonebook from the Contacts menu 4 The Services menu contains menu short cuts used to customize your phone C Only available if the Services or Alarms licenses are installed The Messaging menu contains all message handling such as reading and writing messages Only available if the Service
44. all back Your handset will ring when the busy handset becomes free 1 When you hear a busy tone you will see User busy Order callback 2 Press Yes to have the person automatically call you back 3 When your handset rings answer it and you will be connected to the destination automatically Call Park The Call Park feature allows you to place a call in a special hold state You or someone else can then retrieve the call from any extension in the system After parking the call the system can automatically connect you to paging equipment so that you can announce the call to the requested party To park in progress call 1 2 3 4 Press More Select Call Park Dial the directory number on which to park the call Inform the called party of the waiting call To retrieve a parked call 1 Press Call gt Call Services 2 Select Call Park Retrieve and enter the directory number on which the call is parked 25 5624 Wireless Handset User Guide Advanced Features Calls 26 gt gt 7682 05 26 gt 7845 23 Sep 03 Time of call Edit number Save number e Send message Delete Delete all Total call time Call Fonvard Call Fonvard Cancel Do Not Disturb Do Not Dist Cancel Call Pickup Call Park Retreive Direct Group Page Loudspeaker Page PTT Group 1 example gt Call Back PTT Group 10 example Figure 6 Calls Men
45. and press the confirmation button or the Select soft key Call List The 25 last received dialed or missed calls are stored in a call list If a number occurs more than once the last time stamp and the total number of occurrences are shown Note If supported by the system the number s contact name can be displayed in the call list 1 Select Call list and step with the a and v to scroll in the call list Dial a Number from the Call list 1 Select a number to call 2 Press the Call soft key to dial View the Time of a Call 1 Press the More soft key 2 Select Time of call The time and date are displayed Edit a Number from the Call list 1 Press the More soft key 2 Select Edit number Save a Number 1 Press the More soft key 2 Select Save number 3 Select Work number Mobile number or Other number gt 4 Add name and press OK 5 If desired a specific ring signal can be chosen for this contact 53 5624 Wireless Handset User Guide 54 Send a Message 1 Press the More soft key 2 Select Send message Note This feature is system dependent Delete an Entry from the Call List 1 Press the More soft key 2 Select an entry to delete 3 Select Delete 4 Select Yes to delete the entry from the list Delete all Entries from the Call List 1 Press the More soft key 2 Select Delete all 3 Select Yes to delete all of the entries from the l
46. as multiple colors and backlighting 17 connector The headset connector is used to connect a headset The headset connector cover protects it from dust 18 LED Indicates incoming call messaging low battery and charging About Your Phone Features and Functions IMPORTANT The handset may retain small magnetic objects around the mouth cap or ear cap region Case The plastic cover parts are made of durable PC ABS material The Mitel WiFi 5624 Handset has the enclosure protection IP44 and it also fulfils IEC 60068 2 32 procedure 1 which makes it drop proof from 1 meter onto concrete Ascom approves 12 drops from 1 5 metre Antenna The antenna is integrated inside the handset Display The display is an illuminated 28 x 35 mm TFT display Keypad While not in use the keypad should be locked to prevent pressing a key accidentally Loudspeaker The handset has a separate loudspeaker for the Loudspeaking function It is placed on the back side of the handset Microphone The microphone is placed on the front bottom side of the handset Clip There are two different belt clip options for the handset a hinge type clip standard anda swivel type clip Use the clip to attach the handset to a pocket or belt You can use the handset without a clip on See the Mitel 5624 Wireless Handset Configuration Guide Battery The battery is a rechargeable Li pol battery placed under a battery cover Se
47. de personal disabled in the PDM If the user is configured as personal that is not shared the handset will become a personal phone upon first log on 14 Customizing Your Phone Log On a Handset Before you log on to the handset ensure it has been switched on See the Mitel 5624 Wireless Handset Configuration Guide for more information 1 When the Login window appears press Yes 2 Enter the Call ID 3 If required enter the password 4 Navigate by using Up and Down on the Navigation key 5 Press Log in If the handset does not find the WLAN upon start up a No system dialog window is shown together with a beep tone and or vibrator if enabled When the dialog window is acknowledged Network screen is shown If the handset does not receive an IP address from the system a No Access screen is shown Log Off a Handset Note The handset must be in idle mode While in a menu press the End key to return to idle mode 1 Press and hold 2 When the Log off window appears press Yes Turn On Off the Audible Signal The handset must be in idle mode A long press on the in idle mode toggles the ring signal on off The BN icon in the status bar indicates a silenced handset Lock Unlock the Keypad Lock Unlock the Keypad in Idle Mode You can lock keys to prevent you from accidentally pressing them Lock Keypad 1 Press eer 2 Press Lock 15 5624 Wireless Ha
48. ds the information to the Ekahau Positioning Engine it calculates the location of the 5624 Handset Your system administrator must configure the 5624 Handset for Ekahau RTLS This function requires a license Alarm with Data You must manually define and store the data To use the function one soft hot key Navigation key in the handset must be defined as a shortcut to the Edit alarm data menu See the Mitel 5624 Wireless Handset Configuration Guide The stored data is added to all types of alarm at transmission Automatic Call after Alarm You can configure a handset to call a pre defined number after an alarm has been sent Depending on the settings the call can be established in the following modes Loudspeaking mode e Monitor mode or Normal mode See the Mitel 5624 Wireless Handset Configuration Guide for more information Alarm with Additional Information Information about the handset s approximate location is automatically sent along with an alarm see Associated Access Point AP Location on page 40 It is also possible to add the location manually see Alarm with Data on page 39 39 5624 Wireless Handset User Guide 40 Associated Access Point AP Location This function is used together with an alarm The AP communicates to the handset where the handset is located for the time being This gives a fair indication of the location An approximate location of the handset is added to alarms sent from
49. e Replace the Battery on page 80 The battery is fully charged within 2 5 hours See Charge the Battery on page 80 5624 Wireless Handset User Guide The battery can be charged separately with a special battery charger See Charge Spare Batteries on page 80 Chargers Desktop Charger Figure 2 Desktop Charger You use the desktop charger to charge the handset and the Mitel 5624 Desktop Programmer to download new software and synchronize parameters The units look the same except that the Desktop Programmer has an USB connection The handset is fully operational while placed in the charger The charger is delivered with a plug in power supply and is connected into an ordinary wall socket Note Use the charger only within the temperature range of 5 C 40 Caution Use only the provided power supply Rack Charger The Rack Chargers is used to charge six 5603 5604 5607 5624 handsets simultaneously and is used for charging only For more information see the 5603 5604 560 7 5624 Rack Charger Installation and Operation Guide Battery Pack Charger The battery pack charger can charge up to six spare batteries For more information see the 5603 5604 5607 5624 Rack Charger Installation and Operation Guide About Your Phone Contacting Emergency Services This handset like any wireless phone communicates using radio signals As with any wireless phone you may not be able to establi
50. e and or the last name The whole name does not have to be entered Tip When searching for a contact adding and editing a contact it is possible to change the language by a long press on the key This can be used to access characters in a foreign language Press Search Select the name to call from the list Press Call or to make the call Dial a Number from the Company Phonebook 1 2 3 4 Press Menu Select Contacts Select Call contact The local and company phonebook appears in the same list but the company names are indicated by a Locked entry icon amp in front of the name Select a contact from the list or search for the name number by entering characters in the Search field Press the Call or the Off hook soft key to make the call 19 5624 Wireless Handset User Guide Answer a Call The flashing LED accompanied by ring signal and or a vibrating handset notifies you of calls The ring signal and vibrator can be disabled The calling party s handset number or name is shown The name will be shown if the calling party s handset number is stored in the local phonebook When a headset is connected to the handset the answering button on the headset can be used to answer the call Other answering methods can be specified in the Settings menu See the Mitel 5624 Wireless Handset Configuration Guide The answering methods are Automatically Loudspeaking and Quick answer
51. e numbers can be added for each contact work number mobile number and other number In addition a company phonebook with up to 1000 entries can be downloaded to the handset viathe PDM WSM The company phonebook names and numbers can not be edited or deleted by the user The phonebook lists all names in alphabetical order The local and company phonebook appears in the same list but the company contacts are indicated by a Locked entry icon which means that they are not editable The contacts only include work number The local phonebook and central phonebook will altogether have up to 1250 entries You can also access a central phonebook See the Mitel 5624 Wireless Handset Configuration Guide You send a request to a messaging server with the first characters entered and the messaging server returns a list of names and numbers that matches the search 1 Enterthe menu by pressing the Menu soft key orthe confirmation button on the Navigation key 2 Select 5 in the menu See the Mitel 5624 Wireless Handset Configuration Guide 1 This is a system dependent function Navigate the Menu Call a Contact 1 Select Call contact 2 Select contact from the list or enter name or number in the search field 3 Press the Call soft key You can select View gt More to edit the contact and send a message Add a Contact 1 Select Add contact Add a New Contact 1 Select New Select Add Enter the name o
52. embers of the PTT group into the PTT call The invitation typically barges onto the invited members handsets following brief alerting of the incoming PTT call manual PTT Call acceptance can be configured optionally After the PPT group members have received accepted their PTT invitations the system automatically dials them onto the configured conference bridge and they become active in the PTT call Note Depending on the configuration it may take 10 seconds or more for all members to be active on the PTT call from the time a user initiates a PTT request Note Multiple PTT groups are supported if a handset is a member in multiple groups the PTT Groups can be programmed onto the handset menu to enable selection of the appropriate PTT group Call request Set the automatic key lock to On If it is desired to have key lock during an ongoing call see Activate the Automatic Key Lock on page 69 Accept a PTT Invitation Voice Style The PTT invitation is indicated by a Ele icon and is received as an incoming call In the dialog window a message containing maximum 24 characters can also be shown 1 Press The handset may accept the invitation automatically and start in inverted mute and loud speaking mode depending on the configuration of the received PTT invitation 2 Press and hold the Mute button to open the microphone for transmitting The microphone is muted again when the Mute button is released 55 5624
53. emperatures between 5 C to 45 23 F to 113 F e Avoid exposing the handset for direct sunlight or close to other heat sources e Connect AC power supply to the desktop battery charger only to designated power sourc es as indicated on the product e Never change the AC cord or plug If the plug does not fit into the outlet have a proper outlet installed by a qualified electrician Improper connection increases the risk of electric shock e Avoid volume levels that may be harmful to your hearing Exposure to excessive sound pressure from a handset s earpiece or headset may cause permanently hearing loss Do not expose the handset to open flame e Keep the handset away from excessive heat and moisture e Avoid sudden temperature changes to prevent condensation in the handset It is recom mended to put the handset into an air tight plastic bag until the temperature is adjusted for example when entering or leaving a cold heated building on a warm cold day Protect your handset from aggressive liquids and vapors fthehandsethas been exposed for water or condensation remove the battery immediately and let it dry completely before re inserting the battery handset may retain small metal objects around the mouth cap or ear cap region Keep the handset away from strong electromagnetic fields e Do not place a cold handset in a charger About Your Phone Chemical Resistance The alpha and numeric char
54. entre that distributes it further After that the handset returns to stand by mode Note that you can always trigger the alarm when you are speaking editing your settings or while the handset is locked Send Test Alarm If you press and hold the red alarm button until the default Test Alarm text appears the following occurs depending on the options specified e A beep is heard orange LED flashes twice vibrator stirs e handset receives a notification that the alarm has been received by the system If configured the Acoustic Location Signal ALS is activated after the alarm has been sent or a call is established to a pre defined number If the parameter Silent alarm is set ALS will not be triggered and you will not be notified that the alarm was sent e information about the handset s location is sent along with the alarm Man down and No movement Alarm The Man down alarm will react if the handset is tilted default 45 from the vertical for a predefined period of time default 7 seconds The No movement alarm will react if no movement is detected during a predefined period of time default 30 seconds The handset alerts by beep vibrator and LED signals depending on the settings during a predefined period of time default 7 seconds At the same time the handset displays the message Man down warning Cancel or No movement warning Cancel The handset then sends the a
55. essage Delete Delete All 1 Select More 2 Select Delete or Delete all 3 Select Yes to delete the unsent message Navigate the Menu Profiles Menu You can set up your own profiles for incoming calls and their ring signals and volume message alerts vibrating alerts and key sound answer behavior diversion and so forth This can be useful when there are many users on the same handset and they want different sound profiles It can also be used for temporary settings for example to silence the ring tone for incoming calls while in a meeting You can readily switch between different profiles If no profile is selected the Normal profile setting is used The Profile menu also contains the complete list of added Soft keys to choose from The active Soft key is also shown in the Short cut menu Note The settings of a profile are overridden if the corresponding settings in a system profile are active When the system profile is active its settings are not shown in the handset menu It is however possible to show when a system profile is active see System Profiles on page 76 a This feature is applicable to Mitel 5624 Services and Mitel 5624 Personal Alarm only Add a new Profile 1 Press Add new Enter name of the profile Select Save Press More Select Add settings Select the settings to be added to the profile Repeat steps 4 to 6 to add additional settings oN Oo YO
56. f the contact Press OK Select Work Number or Mobile number or Other number Press Add Enter a number and press Press Save o ON eg PF DN Press Back Different ring signals can be set to distinguish between contacts Add a Contact from the Call List 1 Select From call list Select a number Press Add Select a number type Press Add Enter a name for the contact Press OK oN PF Press Save Edit a Contact 1 Select Edit contact 2 Select a contact 3 Press Edit 4 Select Work Number or Mobile number or Other number 65 5624 Wireless Handset User Guide Press Edit Enter a new name or number Press OK Press Save Delete a Contact 1 Select Delete contact 2 Select a contact 3 Press Delete 4 Press Yes to confirm Central Phonebook In the Central Phonebook it is possible to search by name or number One or more search results can be displayed When the search result is ready you can view contact information add the number to a new contact or send a message by selecting the More soft key You can also call the number by selecting the Call soft key e Select Central phonebook Search by Name 1 Select Search by name 2 Enter a first name and or a last name 3 Select Search The search result appears Search by Number 1 Select Search by number 2 Enter a handse
57. ferent signals External call gt same as above Callback gt Same as above Message alert gt Message alert 1 gt Play example Back Vibrating alert gt On if silent Off Key sound gt Click gt Play Back Tone gt same as above Silent Battery warning gt Repeated sound Sound once Sound off Hearing aid gt Off On Locks Automatic key lock gt Off Phone lock gt Auto phone lock gt On in charger Off Change PIN code gt Auto lock time gt 5sec example gt Select Back Auto key unlock gt Off 48 Menu Tree Display Brightness Normal Power save Screen saver Information Black Black also in call Rotate display text Normal Inverted Font style Normal Bold Time amp Date Time format 12 00am pm 12 00 Date format 01 Jul 10 Jul 01 2010 2010 07 01 07 01 2010 01 07 2010 01 07 2010 01 07 2010 Answering Answering key Call key Any key Answering behaviour Automatically Change Back Loudspeaking same as above Quick answer same as above Messages Text size Normal Large Language German Deutsch Dutch Nederlands French Frangais and so forth Owner ID Name Alarm Activate alarm Man down No movement Edit alarm data Device info Software Hardware License WLAN info Network info User ID a App
58. ger and include alarm settings soft key settings and presence settings For additional information see the Configuration Manual for the handset When a system profile is activated its settings are not displayed in the handset s menu It can be shown that a system profile is activated in the handset by showing its profile name in idle mode The system profile can be used in combination with the user profile see Profiles Menu on page 63 If there is conflict between the settings in the system profile and the settings in the user profile the settings in the system profile are used If a user changes a setting via the handset menu that is determined by a system profile the menu is updated but the setting remains unchanged For example in the figure below left hand view the System Profile SK1 is active as indicated by the system profile name Sys Profile SK1 shown in the handset in idle mode The left soft key Inbox and the middle soft key PTT 4 are determined by the system profile If a user for example attempts to change the middle soft key name to PTT 5 by using the handset menu Short cuts gt Soft keys gt Middle middle view in figure the soft key shows PTT 5 and the setting can be saved However the system profile settings will not be overridden When the handset returns to idle mode the system profile settings are redisplayed showing PTT 4 instead of the user changed PTT 5 right hand vie
59. h request for answer is indicated the same way as an ordinary message See the Mitel 5624 Wireless Handset Configuration Guide In the message list the message with request for answer is indicated by the icon Accept Reject the Message Press the Accept or Reject soft key When an acknowledged message has been replied to the icon l is shown the message list The text Accepted or Rejected and the time and date are also added to the acknowledged message Note The option Delete is not available for a message with request for answer An unacknowledged message can be deleted only from the message list Messaging Message Queuing and Message Priority Note This feature applies to the 5624 Services license only To notify about new incoming messages all incoming messages are placed in a message queue The sorting order for the message queue depends on the system settings By default the messages are sorted according to message priority and thereafter according to arrival time The messages in the message queue are automatically displayed for 20 seconds until all messages have been displayed You can extend the time to display a message by pressing any button You can also close a message to immediately see the next message in the message queue The messages that you do not close are put last in the message queue and remain in the message queue until you close them They are shown as unread in the
60. he keypad is locked See the Mitel 5624 Wireless Handset Configuration Guide 1 Select Locks 2 Select Automatic key lock 3 Select On to activate the automatic key lock also during an ongoing call Tip It is possible to change the time for activation of this lock default 20 seconds It is also possible to choose whether the handset will not be unlocked automatically at incoming calls and messages default to avoid unintentional key presses see Activate the Automatic Key Lock on page 69 and Deactivate the Phone Lock on page 70 Deactivate the Automatic Key Lock 1 Select Locks 2 Select Automatic key lock 3 Select Off for deactivation of automatic key lock Activate the Phone Lock You can protect a handset from unauthorized use If the Activate phone lock function is activated you must enter a PIN code at power on or when the handset is placed in a charger The phone lock is activated when the handset is placed in the charger The default phone lock code 0000 can be changed to any 4 8 digit code It is possible too change the time for activation of this lock default 20 seconds see Automatic lock time on page 70 Note If configured in the handset you can call an emergency number while the handset is locked See the Mitel 5624 Wireless Handset Configuration Guide 1 Select Locks Select Phone Lock Select Auto phone lock Select or On in charger Enter a PIN code Press OK
61. ices Profiles Settings Presence Services Logout Divert calls Show RSSI Control question Off On Value Middle gt same as Left key Right same as Left key Hot Keys gt 0 2 9 gt Function gt same as above Control question gt Off On Navigation Up gt Function gt same as above keys Value Control question gt Off On Down gt same as Up key Left gt same as Up key Right gt same as Up key Multifunction gt Long gt Function gt as above button press Value Control question gt Off On Multi gt same as Long press press a This function is system dependent b This function is configured by the administrator c Dynamic appears only for certain functions d Applicable to Mitel 5624 and Mitel 5624 Services only 47 5624 Wireless Handset User Guide Connections XJ Headset Mic on boom Mic on cable Network Select Network A example In charger Call behavior No action End call Loudspeaker on Other actions gt No action Switch off Sound off Change profile Edit Back Settings Sound amp Volume gt Silent Volume 1 8 Alerts Ring signals gt Internal call gt 15 dif
62. ist Enable the parameter Prevent silent see Configuration Manual for the handset Enable the parameter Enable call list see Configuration Manual for the handset No change in time amp date setting PBX dependent Changes in the handset appear after a maximum of 24 hours after a change in the system or by turning the handset off and on again Remotely updated The handset restarts after a parameter upgrade LED Error Indications See the Mitel 5624 Wireless Handset Configuration Guide 78 Operation Notice Operation Notice Accessibility and Voice Quality The WLAN network is not always available If you do not get in contact with your network contact your system administrator For best voice quality avoid positioning near computer radio or similar equipment Operating Area You can only use the handset in the area that is covered by your system Outside this area you will lose contact with the system The signal strength icon will be low and the text No network will appear in the display Out of Range When you leave the system s coverage area a short beep sounds and the text No network will appear in the display The out of range beep will be repeated every minute for 30 minutes You can turn off the sound by long pressing x7 8 When re entering the coverage area it take a couple of minutes before the handset automatically registered with the system
63. ist Missed Calls 1 Select Missed calls and step with the a and v to scroll in the list 2 Press the Call soft key to call back You can use the More soft key to view the time date of the call edit the received number add contacts and delete received numbers See the Mitel 5624 Wireless Handset Configuration Guide for information about this functionality Note The number s contact name can be displayed in the Call list if it is supported by the system Navigate the Menu Push to Talk The Push to Talk PTT function enables a pre defined group of mobile staff to participate call whereby they all listen to the group s call activity typically in loudspeaker Handsfree mode Participants press and hold a button in order to speak For PTT to function the PTT capable handsets in the PTT group must be configured on the Wireless Messaging Services WSM Gateway In addition a conference bridge such as Mitel s Collaboration Advanced MCA must be configured to support the PTT calls Two types of PTT calls can be made PTT Voice Style initiated by the handset e PTT Message Style initiated by the system PTT Voice Style Calls Handset initiated Each member of a PTT group is able to initiate a PTT call via a PTT request This PTT Call request is typically programmed onto a soft key hot key or multi function button on the handset for quick access After a PTT Call request is made the system invites the other m
64. larm unless the alarm is cancelled The handset will confirm that the alarm has been sent by beep vibrator and LED signals In addition the handset displays the message Man down warning sent or No movement warning sent 37 5624 Wireless Handset User Guide 38 The handset location is sent along with the alarm see Alarm with Location Information on page 39 If configured in the Device Manager an Acoustic Location Signal ALS is activated after the alarm has been sent see Acoustic Location Signal on page 39 The handset may be programmed to automatically call a predefined telephone number after the alarm has been sent see Automatic Call after Alarm on page 39 The Man down and No movement alarm functions are inactive under the following conditions While the handset is placed in a charger e During calls depending on settings to avoid false alarms if the user tilts the handset or is motionless during a call Fora predefined period of time default 10 minutes if the Mute button is pressed during the alert signal Activate Deactivate the Man down and or No movement Alarm 1 Enter Settings and step to Alarm 2 Then select the wanted alarm s and press Back repeatealy The corresponding icon s appear on the display 3 Follow the same steps to deactivate the alarm s Cancel Man down and No movement Alarm e Press the soft key OK to confirm Man down warning Cancel or No
65. licable to Mitel 5624 Personal Alarm only 49 5624 Wireless Handset User Guide In Call You access the In Call menu during a call by pressing the More soft key New call gt Call Phonebook access Cancel Transfer Transf to new Call Phonebook access Cancel Retrieve lt Superscr ipt gt b Hold gt Retr More End gt Conference lt Super script gt a Call Back gt Retr More End Call Park gt Contacts gt Call contact Call View Back Add contact New Name gt Work number gt Mobile number gt Other number gt Ring signal gt From call list Edit contact Delete contact Central Phonebook Search by name Search Clear Back Search by number same as above Last result Call More gt Back Loudspeaker on gt More Loudspeaker off Select Close Microphone off gt More Microphone on same as above a Dynamic appears only for certain call situations b Can appear on left soft key or in More menu depending on the current call status c This function is system dependent Additional In Call Functions can be added by the administrator 50 Navigate the Menu Navigate the Menu wil 1100 Messaging selet Back Figure 9 Main Menu 1 Messaging 5 Profiles 2 Short cuts 6 Services 8 Settings 7
66. ll be terminated if selected Direct Page Direct Paging allows you to page a party through the party s hands free speaker 1 Press More 2 Select Direct Group Page 3 Dial the extension number 4 Announce the page Group Page Group Paging allows you to page a group of telephones through their built in speakers 1 2 3 4 Press More Select Direct Group Page Do one of the following To page your prime page group press To page a specific page group dial the page group directory number 4 Speak to the dialed party after the tone Loudspeaker Page 1 2 3 4 Press More Select Loudspeaker Page Dial the paging zone number if required Wait for the ring back and announce the page Note Ask your Administrator for the paging zone number 28 Messaging Messaging Message List The thirty last received messages are stored in a list The message list is located in the Messaging menu Inbox Time and date information is included in the message Receive a Message Incoming Message for the 5624 Services License When a text message is received the LED starts flashing and the message alert signal sounds The New message icon and the content of the received message are automatically displayed The icon will remain in the display until all new messages are opened If the message is received during a call a beep notifies the user You can reply or forward the message call
67. ministrator or your supplier to obtain new batteries Attach the battery as described in the following illustration You attach the battery inside the battery lid It is connected it to the handset in such a way that no miss contact is possible Maintenance Figure 11 Easy Replaceable Battery Unlock the Lid and Remove the Battery Clip It is possible to use the handset without any attached clip See Attach a Cover without a Clip on page 82 Belt clips cannot be used if the handset will be placed in a case The leather casing is especially designed for the handset The casing comes with a swivel type belt clip and the handset is fully operational while placed in the casing Attach the Hinge type Clip Attach the hinge type belt clip as shown in the illustration below e M Figure 12 Screw the Hinge type Clip into Position 81 5624 Wireless Handset User Guide Attach the Swivel type Clip Attach the swivel type belt clip as shown in the illustration below Figure 13 Screw the Swivel type Clip into Position Attach a Cover without a Clip Attach the enclosed cover as shown in the illustration below when no clip is to be used c3 Figure 14 Screw the Cover into Position 82 Maintenance Security Cord The security cord is 800 mm long It is attached directly to the handset Replacement of Handsets A handset can be replaced with a new one if it is broken See the Mitel 5
68. movement warning Cancel which appears in the display during the alert signal or press any key Delay Man down and No movement Alarm Temporarily Press the Mute button A during the alert signal and then press Yes to confirm the message Delay MD NM detection The corresponding display icon will keep flashing until the alarm is active again default 10 minutes Reset Alarm To reset the alarm function after an alarm has been sent Move the handset to an upright position after Man down Move the handset after No movement Press the Mute button if the Acoustic Location Signal is sounding Alarm Operation Acoustic Location Signal An alarm can be followed by an Acoustic Location Signal ALS The ALS is a signal from the handset that sounds for a predefined period of time You silence the signal by pressing the Mute button on the handset Alarm with Location Information The 5624 handset is compatible with both the Cisco Mobility Services Engine MSE and the Ekahau Real Time Location System RTLS which provides a more accurate location than AP Location Cisco MSE Location APs measure the client signal strength for received data packets and forward the measurements to the Cisco Mobility Services Engine MSE Your system administrator must configure the 5624 handset for Cisco RTLS Ekahau RTLS The 5624 handset collects information about the APs and their measured radio field strength and forwar
69. ndow text for example missed calls or to confirm an action The Scroll bar 4 is placed to the right of the Active area It becomes visible when a menu Screen has more than six menus or if the complete text in a message cannot be displayed on the screen simultaneously The Soft key bar 5 is used for soft keys which can be used as short cuts for functions in the handset See the Mitel 5624 Wireless Handset Configuration Guide 5624 Wireless Handset User Guide Icons Signal strength icon is visible in the upper left corner The staples shown in display depend on the signal strength Full battery icon appears in upper right corner Low battery warning icon is shown when the battery has 1096 or less remaining capacity Empty battery warning icon flashes when the battery has 5 or less remaining capacity Ez Sound off icon appears when the Sound off key or Mute button is pressed Microphone off icon indicates a silenced microphone It appears after a long press on the Sound off key or Mute button during a call During a PTT call the microphone is silenced when the PTT button is released Loudspeaking icon appears in the soft key bar during a call Pressing this icon turns on the loudspeaker Loudspeaking off icon appears after the soft key for the Loudspeaking icon is pressed Pressing this icon turns off the loudspeaker Headset connected icon indicates that a corded
70. ndset User Guide Unlock keypad 1 Press 2 Press Yes Note You can answer close an incoming call and or press the alarm button while the keypad is locked If configured in Portable Device Manager PDM you can call a pre defined emergency number while the keypad is locked See the Mitel 5624 Wireless Handset Configuration Guide Lock Unlock the Keypad during a Call To prevent accidentally pressing keys you can lock keys during a call This is useful when wearing headset and a handset attached to a pocket or belt Lock the Keypad 1 Press eer 2 Press Lock Unlock Keypad 1 Press 2 Press Yes Note You can press the volume buttons and the mute button during the call If the 5624 Personal Alarm license is used it is also possible to press the alarm button Lock Unlock the Handset 16 The handset can be protected from unauthorized use If this function is activated a PIN code has to be entered at power on or when the handset is placed in a charger this behavior will first be activated when the handset is placed in the charger The default phone lock code 0000 can be changed to any 4 8 digit personalized code Enter the Settings menu See the Mitel 5624 Wireless Handset Configuration Guide Select Locks Select Phone lock Select Auto phone lock Select On On in charger or Off Enter your PIN code Press OK NO a RAON zz Note If the handset is configured in PDM
71. nt Alarm 38 Cancel Man down and No movement Alarm 38 Delay Man down and No movement Alarm Temporarily 38 Reset Alarm ise vlc Re dale Wap ee dane AR er x 38 Acoustic Location Signal 0 20 00 cet ete 39 Alarm with Location Information 39 Alarm with Data ketenes 39 Automatic Call after Alarm 2 0 2 en 39 Alarm with Additional Information 39 Associated Access Point AP Location 40 Men TGs dete os eee been dos Gab OR ee en E A 41 Customizing the Menu 41 A a weed ee a a ae 42 Contacts TP 43 Mitel WiFi System EMEA User Guide vi Profiles gece i ee b oe ae E Rawle eae ee Bie 44 Messaging x Luces quus wos wee Rab e efe UE badd A PURIS UR RA Baek 45 SeIViGeS eda e atte 46 Short cuts 5 REL c r 47 SellihigS ends ET RR RUPES RE e be ae RR EHE oed E o REOR a 48 oc eec ccce eae ae Le LM Ie I E 50 Navigate the Mer uisa e ce Romper ble een
72. of the client application will 1234 12 34 lt 2011 05 17 12 00 2011 05 17 12 00 Conference this evening Conference this evening Will you be there Will you be there Fred Smith Fred Smith Fred Smith Fred Smith company com company com Yes No Figure 7 Interactive Message Mobile data from the handset can instruct the application to send the interactive message See the Mitel 5624 Wireless Handset Configuration Guide You can then select an action from the list such as sending a message back to the application and or dialing a specific number 34 Messaging Colored Messaging Note This is a system dependent feature for the 5624 Services license only You can send colored messages to handsets The application sending the message determines the color of the message Colored messaging is useful for categorizing messages In the Mitel 5624 Wireless Handset Configuration Guide there are two colored messages a new message and a read message in the message inbox left in the figure The messages are indicated by a gradient color bar behind the envelopes When reading a message a gradient color bar is appears below the envelope right in the figure ee 12 31 Inbox 2011 05 17 12 00 Patient ready 2011 05 17 Patient ready for transport From X ray Patient ready 8 12 3 To B 12 2011 05 17 Figure 8 Colored Message To enable colored messaging see the corresp
73. ompany phonebook Press OK to transfer the call Conference Prerequisite A new call has been started during conversation See Start a New Call during a Conversation on page 22 A call has to be invited to the conference call as follows 1 2 3 Step to the call on hold indicated with 00 with the five way Navigation key Press More during the call Select Conference Now two people are in an ongoing call indicated with P The person initiating the conference call is the conference leader and the other are participants of the conference call Conference Split 1 Ye If desired either of the participants in the ongoing conference call can be put on hold by selecting the soft key Hold Continue talking with the other party To rejoin the two lines select the held line indicated with 00 Press More Select Conference Answer Call Waiting 24 While on a call if you hear a two beep tone for an incoming call the soft keys Accept and Decline are displayed 1 Press Accept to answer the incoming call The new call is connected and the first call is placed on hold You can press the Retr soft key to alternate between calls The call on hold is indicated with 00 and the ongoing call is indicated with P gt Any of the calls can be ended by pressing the End soft key Call Handling Call Back When a call is made to a busy handset you can set a c
74. onding manual for the application used In addition colored labels can be mapped to message beep codes See the WSM3 Installation and Operation Guide Mobile Data Note This is a system dependent feature for the 5624 Services license only Send Mobile Data You can send user entered data from the handset by pressing a pre programmed hot key or Soft key or selecting a service Mobile data can be used for actions such as opening a door or starting or stopping a machine The data can either be predefined or entered after the hot key soft key is pressed or service is selected The data can be predefined when programming the soft hot key or service See the Mitel 5624 Wireless Handset Configuration Guide for more information 35 5624 Wireless Handset User Guide Send Mobile Data with a Prefix Mobile data with a prefix is sent from the handset by entering data and then pressing a pre programmed hot key or soft key or selecting a service Mobile data with a prefix can be used to send information to an application in the system You define the prefix when you program the hot soft key or service See the Mitel 5624 Wireless Handset Configuration Guide Voice Mail 36 Note This feature is available only if configured in the system Receive a Voice Mail When receiving a voice mail the content of the voice mail notification appears automatically on the screen and is also indicated by the Voice mail message icon in the
75. or comment No network The handset beeps once a minute during max 30 minutes with a low tone followed by a high tone if enabled the vibrator also follows the beeps The handset has lost connection of either state of No network No access Voice only Messaging only Acknowledge the popup or press the mute button the later keeps the popup visible It is possible to configure the beep to Sound off or Sound once for each new state contact the system administrator Note When leaving a bad state for another bad state the popup will be reopened and the beep will sound again if enabled volume is set to silent or the handset is defective No display The battery level is low screen saver Charge the battery change screen is set to Black also in call or the saver setting Display gt Screen handset is defective saver or contact system administrator No ringing The sound off icon is on or the ringer Long press the Sound off key or Mute button or increase the volume or contact system administrator Not possible to mute the handset by long press on the Sound off key mute button Not possible to set the ring volume to Silent Handset with In Charger gt Other actions gt Sound off enabled is not muted when placed in charger No entries in Call list A handset restriction preventing the user to silence the handset A handset restriction preventing calls from being saved in the call l
76. p down in the menu The navigation key be programmed is by default a short cut to the inbox and w is a short cut to Call contact During a call you can increase decrease the volume by pressing A and v De Sound Off Key A long press on the Sound off Key in idle mode toggles between ring signal on off When you receive an incoming call a long press on the key silences the ring signal During a call a long press on the key changes between microphone on off Mute and PTT Button A long press on the Mute button on the side of the phone in idle mode changes A between ring signal on off When an incoming call is received a long press on the button silences the ring signal During a call a long press on the button changes between microphone on off During a PTT call the microphone is silenced when the PTT button is released Key Lock and Upper Lower Case Key This key locks the keypad in combination with the soft key Lock It is also used 7 for switching between upper lower case and digits Soft Keys 003 Soft keys Figure 4 Soft Keys The three soft keys are located just beneath the display The function of each soft key is indicated by text in the display just above the keys In standby mode the soft keys can be used for specific functions defined by the user of the handset 11 5624 Wireless Handset User Guide Hot Keys Any key 0 2 9 can be set
77. s or Alarms licenses are installed The Calls menu contains the Call list Missed calls Presence and Diverted calls The Connections menu contains headset selection system selection and In charger selection The Settings menu contains personal handset settings such as changing the ringer volume and selecting a language The Short cuts menu contains short cuts for the Soft keys of the active profile Hot keys Navigation keys and the Multifunction button if applicable The Profiles menu contains the possibility to add select up to four additional profiles with individual settings for incoming calls and their ring signals and volume message alerts vibrating alerts key sound answer behavior diversion and so forth This menu also contains the complete list of added Soft keys e mgl 4 By default the Normal profile is active System dependent About Your Phone Keys and Buttons Off hook Key This key is used to answer calls to pre dial numbers and as a short cut to the Call 2 list One short press in standby mode opens the call list On hook and On Off Keys This key is used to disconnect calls and return to the main screen A long press in standby mode switches the handset on off Navigation Confirmation Key This key is used to step in the menu and is used when working in text mode 4 A and v are used for stepping left right and u
78. sh a connection under all conditions therefore you should not rely solely on a wireless telephone for essential emergency communication The key lock feature disables the handset keypad and prevents the accidental dialing of numbers that may result in nuisance calls It also prevents accidental calls to emergency services numbers like 911 999 or 112 To disable the key lock feature press the key and then press the Yes softkey Currently mobile IP phones do not support Enhanced 911 E911 operation If emergency services are required it is necessary to keep the system administrator and location database up to date Tips for your Comfort and Safety Don t Cradle the Handset Prolonged use of the handset can lead to neck shoulder or back discomfort especially if you cradle the handset between your ear and shoulder If you use your phone a lot you may find it more comfortable to use a headset See the section on headset usage elsewhere in this guide for more information Protect your Hearing Your phone has acontrol for adjusting the volume of the handset receiver or headset Because continuous exposure to loud sounds can contribute to hearing loss keep the volume ata moderate level Frequency Range The handset is a radio transmitter and receiver When it is on it receives and sends out radio frequency RF energy The handset operates on different frequency ranges depending on market and employs commonly used modulation techniq
79. t to save the setting Answering By default the handset uses the Off hook key when answering calls You can configure the handset to answer calls automatically without pressing a key and can set loudspeaking mode You can associate the answering behavior with any key If you select Any key any key except the On hook and Sound off keys can be used to answer a call 1 Select in the menu See the Mitel 5624 Wireless Handset Configuration Guide 2 Select Answering Answering Key By default the answering key is set to Off hook 1 Select Answering key 2 Select Call key or Any key 3 Press Back to save the setting 73 5624 Wireless Handset User Guide Answering Behavior 1 Select Answering behaviour 2 Select Automatically Loudspeaking or Quick answer At Quick answer the call is connected by lifting the handset out of the charger 3 Press Change to change the setting The check box will be selected 4 Press Back to save the setting 5 To optionally remove the setting press Change The check box will be cleared Change Text Size for Messages 1 Select Messages 2 Select Text size Normal The default text size is Normal 3 Select Normal or Large 4 Press Back Change the Menu Language 1 Select Language 2 Select the laungague to be used Brazilian Portugu s Brazilian Portuguese Czech Dansk Danish Deutsch German English Espa ol Spanish
80. t number 3 Select Search The search result appears View the Last Search Result 1 Select Last result Only the last result appears 66 Navigate the Menu Settings Menu The following settings apply to the 5624 handset 1 Enter the menu by pressing the Menu soft key 2 Select in the menu Sound and Alert Settings Adjust the Ringer Volume 1 Select Sound amp Alerts 2 Select Volume 3 Step with to increase the volume and with 4 to decrease it 4 Press Back to save the setting It is also possible to adjust the ringer volume with the volume buttons in idle mode If a handset restriction is enabled it might not be possible to set the ring volume to Silent see the 5624 Wireless Handset Configuration Manual Set Ring Signals for Internal Calls External Calls and Call Backs 1 Select Sound amp Alerts 2 Select Ring signals You can set different signals for internal calls external calls and call backs 3 Select Internal call External call or Callback The handset has 15 different ring signals 4 Select a sound You can press Play to listen to the different sounds 5 Press Back Set Message Alerts for Mail 1 Select Sound amp Alerts 2 Select Message alert You can select from 10 different message alerts 3 Select a message alert from list You can press Play to listen to the different sounds 4 Press Back 67 5624 Wireless Handset
81. the handset The handset sends the current and previous AP as a location of where the alarm was activated Menu Tree Menu Tree Customizing the Menu Tree You can customize the menu tree hiding any functions that you do not use The functions to be hidden are defined in PDM See the Mitel 5624 Wireless Handset Configuration Guide 41 5624 Wireless Handset User Guide Calls 42 Call list gt 1234 12 00 Call 1235 14 00 More Time of call etc Edit number Save number Work number Mobile number Other number Send message gt Delete gt Yes No Delete all gt Yes Back No Missed calls gt 2345 15 00 Call 2346 23 Sep 03 More same as above etc Back Divert calls All calls Enter number Activ No reply same as same as above above When busy same as same as above above Back Presence gt examples below Deactivate gt Yes Lunch break Return time Left for the day Return date No Away from desk Meeting Return time Business trip Part time Vacation Return date Be on leave of Return date absence Back soon Return time Sick leave VAB Parental leave Info Call gt services a Depends on the VoIP protocol used b This function is configured by the administrator Menu Tree Contacts Call contact Search From contact list
82. tifunction or Alarm Button The Multi function button can be defined with two different functions a long press activates one function and a double press activates another function Select Multi function button Alarm button Select Long press or Multi press Select Function Press Select Select a function from list Press Back Select Value applies only to some functions Press Select oS 6 X m om gt w Enter a value for example enter a handset number e Press Back Select Control question N Press Select Co Press Save Services Menu A list of predefined menu functions are available Using the Services menu you can customize the menu with functions you use often After adding a name for a new service a list of predefined services functions are available Phone call Send data Send message PTT and Edit alarm data Note The Services menu is only available on handsets with a Services or Alarm license 1 Enterthe menu by pressing the Menu soft key or the confirmation button on the Navigation key 2 Select in the menu and press the Select soft key Add a Service 1 Select Add new Enter a name of the service in the field and press OK 2 3 Select a function by using the 4 and v on the navigation key 4 Press Select or the confirmation button 5 If necessary enter values in the fields applies only
83. to a hot key A long press on any of these numbers in stand by mode provides a short cut to the Call contact list The list is in alohabetic order Which key you press depends on where the contact appears in the list A hot key can be programmed to give access to frequently used functions such as dialing a specific handset number a short cut on the menu or sending an SMS Multifunction Button Note This feature does not apply to the 5624 Personal Alarm license This button can be used as a short cut to functions and has long and double press modes as defined by the user of the handset If the button is defined it can be used in standby mode only Volume Button The two buttons on the upper left side of the handset are used for increasing decreasing the earpiece headset and loudspeaker volume Alphanumeric Keys abcaaxc2 gate defeese3 e hiii4 Salt T mno 6 pqrs7 wxyz9 tuvas Space 0 Figure 5 Available Characters Note Depending on the selected menu language other characters can be available This means that the character order can differ from the table above 12 About Your Phone In Standby Mode and Number Input Mode Ashort press on a key enables you to enter the digits 0 9 and the characters and You enter a pause in the number input mode by long press on the key A pause is indicated by a P in the display In Text Input Mode Ashort press on a ke
84. u The following features are available from the Calls Call Services menu Call Forward Call Forward Cancel Do Not Disturb Do Not Disturb Cancel Call Pickup Call Park Retrieve Direct Group Page Loudspeaker Page Advanced Features To access the Call Services menu Press More Call Forward To set call forwarding 1 2 3 4 5 During a call press More Select Call Forward Enter the extension number to which you want to forward your calls Press Call Listen for a confirmation tone and then hang up To cancel call forwarding 1 Press More 2 Select Call Forward Cancel 3 When you hear a re order tone press x to hang up Call Pickup To answer a call that is ringing at another station in your Pickup Group 1 Press More 2 Select Call Pickup 3 Answer the call Do Not Disturb To activate Do Not Disturb 1 2 3 During the call press the More soft key Select Do Not Disturb When you hear a re order tone press 25 to hang up Do Not Disturb is activated To deactivate Do Not Disturb 1 2 3 4 During the call press the More soft key Select Do Not Disturb Cancel When you hear a re order tone press x to hang up Do Not Disturb is deactivated 27 5624 Wireless Handset User Guide IMPORTANT Do not select an option from the active call menu during any of the Paging features The options are not applicable and your call wi
85. ues EU b g 2400 2483 5 MHz Ch 1 13 and a 5150 5350 MHz Ch 36 40 44 48 52 56 60 64 5470 5710 MHz Ch 100 104 108 112 116 120 124 128 132 136 140 USA CAN b g 2400 2483 5 MHz Ch 1 11 and 5150 5350 MHz Ch 36 40 44 48 52 56 60 64 5470 5710 MHz Ch 100 104 108 112 116 120 124 128 132 136 140 5725 5875 Ch 149 153 157 161 165 Note DFS channels should be avoided as Mobile devices are prevented from using these channels without a period of listening to ensure radar avoidance This listening time causes delays in the ability to communicate with the WiFi infrastructure and therefore are not suitable for voice Instead configure the PP to use UNII 1 channels 5624 Wireless Handset User Guide Exposure to Radio Frequency Signals This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This device complies with FCC SAR limit of 1 6 W kg The maximum SAR value measured when used at the ear is 1 38 W kg The telephone has also been tested when worn on the body using belt clip The maximum measured SAR value in this configuration is 1 16 W kg This device must not be co located or operating in conjunction with any other antenna or transmitter Use of non Mitel approved accessories may violate the FCC and IC guidelines for RF exposure and should be avoided Environmental Requirements 5624 Handset Only use the handset in t
86. umber gt Work No Mobile No Other No Close More gt Delete gt Yes No Delete all gt Yes No Back a Visible if number consists of a minimum of 3 digits 45 5624 Wireless Handset User Guide Services The Administrator can configure PPT Note Applicable to Mitel 5624 Services and Mitel 5624 Personal Alarm only new gt Enter gt Phone call gt Phone gt Enter number gt Save name number Contacts gt Save access Back Send data gt Enter prefix Enter number gt Save Clear Back Send message gt Phone gt Enter number gt Save number Contacts gt Save access Back PTT gt PTT Groups example Edit alarm data gt Alarm data example Service 1 Select gt Sending example message More gt Edit Delete gt Yes No a This function is configured by the administrator 46 Menu Tree Short cuts ay Soft Keys gt Left gt Name Function gt Not used Phone call gt Enter number Phone call Loudsp Call list Contact list Central Phonebook Message inbox Send message Enter number Change profile gt Profile X example Open a menu Main menu Calls Connections Contacts Messaging Serv
87. w in figure Q Tip If the system profile is to always be active it is recommended to hide the Soft keys menu in the handset 12 34 ud 12 35 Middle 12 36 PTT 5 Function Control question 01 01 2013 01 01 2013 1122 1122 Sys Profile SKL Sys Profile SKL Figure 10 The system profile overrides the settings changed by the user Troubleshooting Troubleshooting This section contains information on how to solve common operational problems and warnings you may receive If you cannot resolve the issue contact your system administrator If others are experiencing similar problems there may be a system error Operational Problems Fault Probable cause Action or comment No display The battery level is low screen saver is Charge the battery change screen saver set to Black also in call or the handset is setting Display gt Screen saver or contact defective system administrator No ringing The sound off icon is on or the ringer Long press the Sound off key or Mute volume set to silent or the handset is button to increase the volume or contact defective system the administrator Nochangein PBX dependent Changes in the handset appear 24 hours Time amp Date or sooner after a system change or by setting turning on and off the handset 77 5624 Wireless Handset User Guide Error or Warning Messages Display shows Probable cause Action
88. y 0 9 displays the first available character on that specific key The marked character is selected after a timeout or when another key is pressed You change to upper lower case by pressing the key before entering the character The key can also be used to display only the digits To add space in the text make a short press on key 0 first character entered in a message or when adding editing a name in the Contacts menu will be an upper level character followed by lower level characters unless the key is pressed before you enter the character To switch between Abc ABC abc and 123 you press the key Along press on the key displays special characters Along press on the key changes the language used during text entering It is possible to enter specific characters like for example during a Central Phonebook search or when writing a message if Writing lang is changed to Svenska Dependant on the current writing language other language characters can be chosen Headsets If you will use your handset frequently we recommended you use a headset so you have both hands free The headset comes in two versions microphone integrated in the cable or microphone on a boom You can use any headset with a 2 5 mm connector and configure options for the headset using the user s headset profile In order to achieve optimal audio quality with your headset we recommend you select the corresponding

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