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Lenovo THINKSERVER RD230 User's Manual

1. 1d 1710 Bei ON 1 a O N ma Figure 40 Connecting the system fan cables to the connectors on the system board 6 To complete the installation go to Completing the parts replacement on page Removing or installing the power supply This section provides instructions on how to remove or install the power supply Chapter 5 Installing removing or replacing hardware 77 Removing the power supply Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the power supply When you remove a power supply observe the following precautions DANGER A Hazardous moving parts Keep fingers and other body parts away Statement 8 AA CAUTI
2. I Sas gt Cles ee 0 eo O mr 2 oO g O ja aa fad Figure 43 Installing the screws to secure the power supply 82 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 4 Connect the power supply cables to the system board connectors EJ W and H and to the backplane connectors and H ee ee Zu tee lf ol o j gt U f y a Sl 5B s o ee FSI 2 Figure 44 Connecting the power supply cables 5 Connect the power supply cables to any other cards or devices 6 To complete the installation go to Completing the par
3. 41R3184 US models CTO 12U 12L 12D 12S 13U 13L 13D 135 14U 14L 14D 14S 41R3256 China models CTO 41R3270 Brazil models CTO 41R3176 LA High Volt APU models CTO 41R3260 Korea models CTO 41R3224 UK Ireland Singapore Malaysia Brunei Inot Hong Kong models CTO 12G 13G 14G 41R3278 Taiwan models CTO 41R3232 Italy models CTO 12L 12Y 12G 125 13L 13Y 13G 13S 14L 14Y 14G 14S 41R3208 A models models CTO 41R3212 Denmark models CTO 12G 13G 14G 41R3228 Switzerland models CTO 12G 13G 14G 41R3236 Israel models CTO 12G 13G 14G 41R3220 South Africa models CTO 12G 13G 14G 43N9029 Thailand models CTO Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 101 102 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Chapter 7 Configuring the server The following configuration programs come with the server Setup Utility program The Setup Utility program is part of the server firmware You can use the Setup Utility program to view your server configuration change the startup device sequence set the date and time and set passwords For information about using this program see Using the Setup Utility program Ethernet controller configuration For information about configuring the Ethernet controller see Gigabit Ethernet controller on page 117 e INTEL iMST SATA software RAID Configuration Utility p
4. Battery technology LiON Battery operating temperature ambient e Charge 10 45 C e Discharge 10 60 C Humidity storage and operating 20 80 non condensing Battery storage temperature Depends on storage time as follows e lt 30 days 0 50 C e 30 90 days 0 40 C e gt 90 days 0 30 C Battery voltage conditioning lt 3 7 V Fast charge rate 500 mAh Battery pack 1 cell Mechanical 3 595 inches X 2 055 inches Battery capacity 1350 mAh Charge circuitry card Yes Battery charge time 4 hours Cache memory size supported Refer to the ThinkServer 8708ELP SAS RAID adapter Memory bus speed Refer to the ThinkServer 8708ELP SAS RAID adapter Memory bus width Maximum 72 bit Error correcting capability ECC Not applicable Auxiliary power Yes This sections includes information about the battery life and data retention time It is recommended that you replace the battery pack on the battery card assembly once a year or after 500 recharging cycles whichever comes first The data retention time for the battery card assembly is as follows BBU name Data retention time ThinkServer 8708ELP SAS RAID Adapter Battery iBBUO5 e 72 hours for 256 Mbytes using five 32Mx16 parts DDR2 double data rate two low power e 72 hours for 256 Mbytes using three 64Mx16 parts DDR2 low power Note The data retention time v
5. When you handle server parts and components take these precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Wear an electrostatic discharge wrist strap if one is available Always carefully handle the parts and other components such as PCI cards memory modules system boards and microprocessors by its edges or its frame Do not touch solder joints pins or exposed circuitry Prevent others from touching the parts and other computer components Before you replace a new part touch the static protective package containing the new part to a metal expansion slot cover or other unpainted metal surface on the server for at least two seconds This reduces static electricity from the package and your body Remove the new part from the static protective package and directly install it in the server without placing it on any other surface If it is hard for you to do this in your specific situation place the static protective package of the new part on a smooth level surface and then place the new part on the static protective package Do not place the part on the server cover or other metal surface Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity This chapter provides detailed instructions for replacing FRUs in the server Chapter 5 Installing removing or replacing h
6. Symptom You suspect a software problem Action 1 To determine whether the problem is caused by the software make sure that e The server has the minimum memory that is needed to use the software For memory requirements see the information that comes with the software If you have just installed an adapter or memory the server might have a memory address conflict e The software is designed to operate on the server e Other software works on the server e The software works on another server If you receive any error messages while you use the software see the information that comes with the software for a description of the messages and suggested solutions to the problem Contact the software vendor Universal Serial Bus USB port problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A USB device does not work 1 Make sure that e The correct USB device driver is installed e The operating system supports USB
7. Figure 2 shows the locations of the connectors and parts on the rear of the server ML m MEAE L Figure 2 Rear view of the server Power cord connector J USB connectors 3 and 4 H Power supply assembly Ethernet connector 1 USB connectors 1 and 2 EJ Ethernet connector 2 share with MGMT E VGA monitor connector E PCI expansion slot H Serial port 29 Front control panel This section provides information about the front control panel of the server Figure 3 helps you identify the connectors controls and LEDs on the front control panel of your server im O 1 T NMI RST O 2 a O m m a a a Figure 3 Front control panel locations USB connector H USB connector ID button E NMI button E Reset button J Ethernet 1 status LED O no 0 tod Ethernet 2 status LED E Hard disk drive status LED E Power button and LED System ID LED System status LED LED will not be used in this server The following table describes the meaning of the LEDs on the front control panel Table 3 Front control pane LEDs LED State Color Description Power LED On Green The s
8. http www lenovo com support This section provides instructions on how to install the system fans To install the system fans do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Remove the heat sink assembly See Removing the heat sink assembly on page 69 76 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 4 Carefully put the system fans into the server Mind the seven ports that secure the system fans Align the holes in the system fans with the corresponding ports on the server I gt ci O 2 or oo o Jk er Pa EN ee j me i Sue re 4 y Sp aa ee ial m a Sn i T I RL lc O A ai cx Figure 39 The seven ports that secure the system fans 5 Connect the system fan cables to the corresponding connectors on the system board in the numerical order following the illustration below
9. Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Chapter 1 About this manual 3 Statement 2 A CAUTION When replacing the lithium battery use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the sa
10. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit a la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom European Union EMC Directive conformance statement ce This product is in conformity with the protection requirements of
11. Quad Core 1 86GHz 46U3187 5 86QPI 12MB Cache DDR3 1333 40W models CTO 5 Microprocessor Intel Xeon X5670 6 Core 2 93GHz 71Y9037 6 4QPI 12MB Cache DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon X5667 Quad Core 3 06GHz 71Y9039 6 4QPI 12MB Cache DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon E5640 5 86QPI 12MB Cache 71Y9045 DDR3 1066 80W models CTO 5 Microprocessor Intel Xeon X5660 6 4QPI 12MB Cache 71Y9041 DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon X5650 6 Core 2 66GHz 71Y9043 6 4QPI 12MB Cache DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon E5630 Quad Core 2 53GHz 71Y9047 5 86QPI 12MB Cache DDR3 1066 80W models CTO 5 Microprocessor Intel Xeon E5620 Quad Core 2 40GHz 71Y9049 5 86QPI 12MB Cache DDR3 1066 80W models CTO 92 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Table 10 Parts listing Types 1043 continued CRU part CRU part number number FRU part Index Description Tier 1 Tier 2 number 5 Microprocessor Intel Xeon E5507 Quad Core 2 26GHz 71Y9031 4 8QPI 4MB Cache DDR3 1066 80W models CTO 6 Power supply 600W models CTO 46U3454 7 System board S7002 SATA system board models CTO 46U3298 8 System fan 4028 models CTO All Models 46U3455 8 System fan 40256 models CTO All Mo
12. go to Completing the parts replacement fon page 87 Installing the optical drive Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install the optical drive To install the optical drive do the following 1 If you are replacing the optical drive make sure that You have all the cables and other equipment that is specified in the documentation that comes with the new optical drive You have checked the instructions that come with the new optical drive to determine whether you must set any switches or jumpers in the drive You have removed the retention tab from the rear of the old optical drive and have it available for installation on the new optical drive Note If you are installing a drive that contains a laser observe the following safety precautions Statement 3 A 48 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exp
13. riser card 56 SAS SATA controller 65 server cover 87 system board battery 63 integrated functions 10 integrated network support 9 intermittent problems 15 internal drives installing 46 removing 46 IPMI event log 26 K keyboard problems 16 L LEDs rear of server 29 LEDs and controls on the front of the server 29 locating connectors backplane 35 137 logs system event message 26 M major components 41 memory module installation order 43 installation rules 43 installing 44 removing 45 memory modules specifications 10 memory problems 17 messages system event 26 microprocessor 9 installing 73 problems 18 removing 72 specifications 10 minimum configuration 25 modes Ethernet 118 monitor problems 19 mouse problems 16 N notes important 128 notices electronic emission 133 FCC Class A 133 O optical drive installing 48 removing 47 optional device problems 20 optional optical drive specifications 10 P particulate contamination 10 130 parts listing 91 92 93 95 97 parts replacement completing 87 password considerations 112 setting changing deleting 112 PCI card installing 59 removing 60 power problems 21 23 specifications 11 power cords 98 power supply 10 installing 80 removing 78 problems CD ROM DVD ROM drive 13 DIMM 17 Ethernet controller 24 general 14 problems continued hard disk drive 14 intermittent 15 memory 17 microprocessor 18 monitor 19 mouse
14. 16 optional devices 20 power 21 23 serial port 22 software 23 undetermined 25 USB port 23 R RAID controller removing 65 RAS features 11 rear view 29 redundant connection 9 reliability 11 removing DIMM 45 Ethernet card 61 heat sink assembly 69 hot swap drives 51 hot swap SAS or SATA drives 51 internal drives 46 memory module 45 microprocessor 72 optical drive 47 PCI card 60 power supply 78 RAID controller 65 riser card 57 server cover 42 system board battery 63 replacement parts 92 riser card installing 56 removing 57 S SAS or SATA hot swap drives installing 53 removing 51 SAS SATA controller installing 65 serial port problems 22 server turn off 88 turnon 87 server components 32 server configuration updating 103 server cover installing 87 removing 42 server cover reinstalling 87 server firmware BIOS 9 server replaceable units 92 serviceability 11 Setup Utility program starting 104 Setup Utility program continued using 103 Setup Utility program exiting 112 size 10 software problems 23 specifications 10 starting Setup Utility program 104 static sensitive devices handling 41 status LEDs 29 support Web site 123 system event log 26 system board connectors 33 34 locating parts 32 location 32 system board battery installing 63 removing 63 system reliability guidelines 38 system event log 26 T temperature 10 the POST event log 25 trademarks 128 troubleshooting tables 13 turn o
15. 3 46U3101 Gb s 16MB cache 3 5 models CTO 9 Hard disk drive 1TB SATA Enterprise 7200 rpm 3 Gb s 46U3103 32MB cache 3 5 models CTO 9 Hard disk drive 300GB SAS 15000 rpm 6Gb s 32MB 46U3572 cache 3 5 models CTO 9 Hard disk drive 450GB SAS 15000 rpm 6Gb s 32MB 46U3573 cache 3 5 models CTO 200mm Mini SAS cable models CTO All Models 46U3463 HDD carrier models CTO All Models 46U3479 HDD backplane models CTO All Models 46U3457 Rail kit models CTO All Models 46U3459 GT20 slim type ODD SATA cable models CTO All 46U3461 Models GT20 SATA signal cable models CTO All Models 46U3462 Front LED USB assembly models CTO All Models 46U3467 Mounting Ear Kits models CTO All Models 90Y1395 Screw kit models CTO All Models 46U3478 LSI MEGARAID 8708E SAS RAID 256MB models CTO 46U3224 LSI 1078MP 8708E battery models CTO 46U3357 LSI 3801E SAS HBA models CTO 46U3547 Emulex LPe1150 4Gb models CTO 46U3314 Emulex LPe111 E 4Gb models CTO 46U3315 Intel PRO 1000PT Dual Ports Ethernet card models CTO 67Y1430 96 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Table 13 Parts listing Types 4011 CRU part CRU part number number FRU part Index Description Tier 1 Tier 2 number 1 Optical drive DVD burner CD RW SATA m
16. Core 2 93GHz 71Y9037 6 4QPI 12MB Cache DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon X5667 Quad Core 3 06GHz 71Y9039 6 4QPI 12MB Cache DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon E5640 5 86QPI 12MB Cache 71Y9045 DDR3 1066 80W models CTO 5 Microprocessor Intel Xeon X5660 6 4QPI 12MB Cache 71Y9041 DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon X5650 6 Core 2 66GHz 71Y9043 6 4QPI 12MB Cache DDR3 1333 95W models CTO Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 95 Table 12 Parts listing Types 4010 continued CRU part CRU part number number FRU part Index Description Tier 1 Tier 2 number 5 Microprocessor Intel Xeon E5630 Quad Core 2 53GHz 71Y9047 5 86QPI 12MB Cache DDR3 1066 80W models CTO 5 Microprocessor Intel Xeon E5620 Quad Core 2 40GHz 71Y9049 5 86QPI 12MB Cache DDR3 1066 80W models CTO 5 Microprocessor Intel Xeon E5507 Quad Core 2 26GHz 71Y9031 4 8QPI 4MB Cache DDR3 1066 80W models CTO 6 Power supply 600W models CTO All Models 46U3454 7 System board S7002 SATA system board models CTO 11U 46U3298 11S 11L 11Y 11G 11D 8 System fan 4028 models CTO All Models 46U3455 8 System fan 40256 models CTO All Models 46U3456 9 Hard disk drive 250GB SATA Enterprise 7200 rpm 3 46U3100 Gb s 8MB cache 3 5 models CTO 9 Hard disk drive 500GB SATA Enterprise 7200 rpm
17. DDR3 RDIMM 1333MHz models 46U3442 CTO Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 93 Table 11 Parts listing Types 1044 continued CRU part CRU part number number FRU part Index Description Tier 1 Tier 2 number 3 _ Memory DIMM 4GB DDR3 RDIMM 1333MHz models 46U3443 CTO 3 Memory DIMM 8GB DDR3 1333 RDIMM models CTO 46U3419 Heat sink models CTO All Models 46U3460 5 Microprocessor Intel Xeon E5503 Dual Core 2 00GHz 71Y9029 4 8 QPI 4MB Cache DDR3 800 80W models CTO 5 Microprocessor Intel Xeon E5506 Quad Core 2 13GHz 46R6632 4 8QPI 4MB Cache DDR3 800 80W models CTO 5 Microprocessor Intel Xeon L5609 Quad Core 1 86GHz 46U3187 5 86QPI 12MB Cache DDR3 1333 40W models CTO 5 Microprocessor Intel Xeon X5670 6 Core 2 93GHz 71Y9037 6 4QPI 12MB Cache DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon X5667 Quad Core 3 06GHz 71Y9039 6 4QPI 12MB Cache DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon E5640 5 86QPI 12MB Cache 71Y9045 DDR3 1066 80W models CTO 5 Microprocessor Intel Xeon X5660 6 4QPI 12MB Cache 71Y9041 DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon X5650 6 Core 2 66GHz 71Y9043 6 4QPI 12MB Cache DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon E5630 Quad Core 2 53GHz 71Y9047 5 86QPI 12MB Cache DDR3 1066 80W models CTO 5
18. Description Tier 1 Tier 2 number GT20 slim type ODD SATA cable models CTO All 46U3461 Models GT20 SATA signal cable models CTO All Models 46U3462 Front LED USB assembly models CTO All Models 46U3467 Mounting Ear Kits models CTO All Models 90Y1395 Screw kit models CTO All Models 4613478 LSI MEGARAID 8708E SAS RAID 256MB models CTO 46U3224 LSI 1078MP 8708E battery models CTO 46U3357 LSI 3801E SAS HBA models CTO 46U3547 Emulex LPe1150 4Gb models CTO 46U3314 Emulex LPe111 E 4Gb models CTO 46U3315 Intel PRO 1000PT Dual Ports Ethernet card models CTO 67Y1430 Table 12 Parts listing Types 4010 CRU part CRU part number number FRU part Index Description Tier 1 Tier 2 number 1 Optical drive DVD burner CD RW SATA models CTO 46U3353 All Models 2 Riser card models CTO All Models 46U3458 3 Memory DIMM 2GB DDR3 RDIMM 1333MHz models 46U3442 CTO 11U 11S 11L 11Y 11G 11D 3 Memory DIMM 4GB DDR3 RDIMM 1333MHz models 46U3443 CTO 3 Memory DIMM 8GB DDR3 1333 RDIMM models CTO 46U3419 Heat sink models CTO All Models 46U3460 5 Microprocessor Intel Xeon E5503 Dual Core 2 00GHz 71Y9029 4 8 QPI 4MB Cache DDR3 800 80W models CTO 11U 11S 11L 11Y 11G 11D 5 Microprocessor Intel Xeon E5506 Quad Core 2 13GHz 46R6632 4 8QPI 4MB Cache DDR3 800 80W models CTO 5 Microprocessor Intel Xeon L5609 Quad Core 1 86GHz 46U3187 5 86QPI 12MB Cache DDR3 1333 40W models CTO 5 Microprocessor Intel Xeon X5670 6
19. EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non Lenovo option cards Appendix C Notices 133 This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Germany Class A compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse A EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse A ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene
20. Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmittein Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse A Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A 134 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintena
21. Microprocessor Intel Xeon E5620 Quad Core 2 40GHz 71Y9049 5 86QPI 12MB Cache DDR3 1066 80W models CTO 5 Microprocessor Intel Xeon E5507 Quad Core 2 26GHz 71Y9031 4 8QPI 4MB Cache DDR3 1066 80W models CTO Power supply 600W models CTO 46U3454 System board S7002 SATA system board models CTO 46U3298 System fan 4028 models CTO All Models 46U3455 System fan 40256 models CTO All Models 46U3456 Oo CO OINI SD Hard disk drive 250GB SATA Enterprise 7200 rpm 3 46U3100 Gb s 8MB cache 3 5 models CTO 9 Hard disk drive 500GB SATA Enterprise 7200 rpm 3 46U3101 Gb s 16MB cache 3 5 models CTO 9 Hard disk drive 1TB SATA Enterprise 7200 rpm 3 Gb s 46U3103 32MB cache 3 5 models CTO 9 Hard disk drive 300GB SAS 15000 rpm 6Gb s 32MB 46U3572 cache 3 5 models CTO 9 Hard disk drive 450GB SAS 15000 rpm 6Gb s 32MB 46U3573 cache 3 5 models CTO 200mm Mini SAS cable models CTO All Models 46U3463 HDD carrier models CTO All Models 46U3479 HDD backplane models CTO All Models 46U3457 Rail kit models CTO All Models 46U3459 94 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Table 11 Parts listing Types 1044 continued CRU part CRU part number number FRU part Index
22. Removing the PCI card from the riser card 6 To complete the removal procedure go to Completing the parts replacement lon page 87 If you are instructed to return the PCI card follow all packaging instructions and use any packaging materials that are supplied to you for shipping Removing or installing the Ethernet card This section provides instructions on how to remove or install the Ethernet card Removing the Ethernet card Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the Ethernet card The Ethernet card is installed on the riser card To remove the Ethernet card do the following Note Use any documentation that comes with the Ethernet card and follow those instructions in addition to the instructions in this section 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Disconnect any cables that impede access to the riser card 4 Remove the riser
23. Wide requirement 133 Web A de Ge ER he ee ad European Union EMC Directive TIA Calling f r servic be af oe e op e G ao om a a 2A statement 133 Using other services 2 20 124 Germany Class A compliance statement 134 Purchasing additional services 125 Japan Voluntary Control Council for Interference Lenovo product service 2 2 2020 20 125 VCCI statement 135 Lenovo product service information for Taiwan 135 Appendix C Notices 127 Taiwan Class A warning statement 135 Trademarks re rar People s Republic of China Class A warning Important notes ee re statement Boo er 138 Product recycling and disposal woke ee te e g DD Korea Class A warning statement so w a e 136 Particulate contamination 130 Compliance with Republic of Turkey Directive on Index 2 2 a 2 2 2 2 an 137 the Restriction of Hazardous Substances 131 iv ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Chapter 1 About this manual This Hardware Maintenance Manual contains information to help you solve problems that might occur in your server It describes the diagnostic tools that come with the server error codes and suggested actions and instructions for replacing failing components Replaceable components are of three types Self service customer replaceable unit CRU Replacement of self service CR
24. and restart the server 2 If the problem remains or if you are using an ACPI aware operating system suspect the system board Chapter 3 Diagnostics 21 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The server unexpectedly shuts See Solving undetermined problems on page 25 down and the LEDs on the operator information panel are not lit Serial port problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The number of serial ports that 41 Make sure that
25. are identified by the operating system is less than the number of installed serial ports e Each port is assigned a unique address in the Setup Utility program and none of the serial ports is disabled e The serial port adapter if one is present is seated correctly 2 Reseat the serial port adapter 3 Replace the serial port adapter A serial device does not work 4 Make sure that e The device is compatible with the server e The serial port is enabled and is assigned a unique address e The device is connected to the correct connector 2 Reseat the following components a Failing serial device b Serial cable 3 Replace the following components one at a time in the order shown restarting the server each time a Failing serial device b Serial cable c Trained service technician only System board 22 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Software problems solved replaceable units FRUs trained service technician Follow the suggested actions in the order in which they are listed in the Action column until the problem is See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field If an action step is preceded by Trained service technician only that step must be performed only by a
26. button becomes active the power on LED flashes slowly and one or more fans might start running to provide cooling while the server is connected to power Then you can turn on the server by pressing the power button on the front control panel See Front control Updating the server configuration When you turn on the server for the first time after you add or remove a device you might receive a message saying that the configuration has been changed The Setup Utility program starts automatically so that you can save the new configuration settings For more information see Chapter 7 Configuring the Some optional devices have device drivers that you must install For information about installing device drivers see the documentation that comes with each device The server comes with at least one microprocessor If more than one microprocessor is installed the server can operate as a symmetric multiprocessing SMP server You might have to upgrade the operating system to support SMP For more information see the operating system documentation If the server has an optional RAID controller and you have installed or removed a hard disk drive see the documentation that comes with the RAID controller for information about reconfiguring the disk arrays Turning off the server When you turn off the server and leave it connected to ac power the server can respond to requests to the service processor such as a remote request to tu
27. comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install the power supply When you install a power supply observe the following precautions 80 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual DANGER A Hazardous moving parts Keep fingers and other body parts away Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To install the power supply do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 Chapter 5 Installing removing or replacing hardware 81 3 Carefully place the power supply into the server by aligning the screw holes in the power supply with the corresponding holes in the chassis Then install the four screws J and H to secure the power supply in place
28. correct type of memory e If you changed the memory you updated the memory configuration in the Setup Utility program All banks of memory are enabled The server might have automatically disabled a memory bank when it detected a problem or a memory bank might have been manually disabled Check the POST event log for DIMM error messages e If a DIMM was disabled by a systems management interrupt SMI replace the DIMM e If a DIMM was disabled by the user or by POST run the Setup Utility program and enable the DIMM Make sure that there is no memory mismatch when the server is at the minimum memory configuration Add one pair of DIMMs at a time making sure that the DIMMs in each pair are matching Reseat the DIMMs Replace the DIMMs in step 5 one at a time in the order shown restarting the server each time Multiple rows of DIMMs in a branch are identified as failing Reseat the DIMMs then restart the server Replace the lowest numbered DIMMs with identical known good DIMMs then restart the server Repeat as necessary If the failures continue after all identified pairs are replaced go to step 4 Return the removed DIMMs one pair at a time to their original connectors restarting the server after each pair until a pair fails Replace each DIMM in the failed pair with an identical known good DIMM restarting the server after you reinstall each DIMM Replace the failed DIMM Repeat step 3 until you
29. hardware devices for your server You can maintain your server by replacing the failing hardware devices If you are replacing a hardware device perform the removal procedure and then perform the installation procedure for the hardware device you want to replace Removing or installing the system board battery This section provides instructions on how to remove or install the system board battery Removing the system board battery Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the system board battery To remove the system board battery do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Locate the battery on the system board See Locating parts on the system board on page 32 4 Remove the system board battery Figure 26 Removing the system board battery 5 Dispose of the battery as required by local ordinances or
30. heat sink assembly on page 69 Chapter 5 Installing removing or replacing hardware 73 4 Press down and push the small handle outward on the microprocessor socket to lift the handle to the open position Figure 35 Lifting the handle 5 Gently press the retainer of the microprocessor socket to open it Figure 36 Opening the retainer 6 Remove the protective cover from the microprocessor socket To avoid damaging the pins in the microprocessor socket do not touch the pins while removing the cover Figure 37 Removing the microprocessor socket cover 74 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 7 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor 8 Hold the new microprocessor by the edges and align the notches on it with the tabs 2 in the microprocessor socket Then install the microprocessor into the socket Figure 38 Installing the microprocessor 9 To complete the installation go to Completing the parts replacement on page Removing or installing the system fans This section provides instructions on how to remove or install the system fans Removing the system fans Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that
31. on the system board See Installing the riser card on page 56 6 Connect any cables to the PCI card 7 el the installation go to Completing the parts replacement on page Removing a PCI card Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove a PCI card The PCI card is installed on the riser card To remove a PCI card do the following Note Use any documentation that comes with the PCI card and follow those instructions in addition to the instructions in this section 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Disconnect any cables from the PCI card or any cables that impede access to the riser card 4 Remove the riser card together with the installed PCI card See Removing the 60 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 5 Remove the PCI card from the PCI card slot on the riser card Figure 25
32. only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may 127 vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Trademarks Lenovo the Lenovo logo and ThinkServer are trademarks of Lenovo in the United States other countries or both Intel and Intel Xeon are trademarks of Intel Corporation in the United States other countries or both Microsoft and Windows are trademarks of the Microsoft group of companies Linux is a trademark of Linus Torvalds in the United States other countries or both Red Hat and all Red Hat based trademarks and logos are trademarks or registered trademarks of Red Hat Inc in the United States and other countries Other company product or service names may be trademarks or service marks of others Important notes Processor speed indicates the internal clock speed of the mi
33. power on password and clear the CMOS memory ee Check the LEDs on all the power supplies If the LEDs indicate that the power supplies are working correctly do the following 1 Turn off the server 2 Make sure that the server is cabled correctly 3 Remove or disconnect the following devices one at a time until you find the failure Turn on the server and reconfigure it each time Any external devices Surge suppressor device on the server Modem printer mouse and non Lenovo devices Each adapter e Hard disk drives Memory modules The minimum configuration requirement is 1 GB DIMM per microprocessor 2 GB in a two microprocessor configuration The following minimum configuration is required for the server to start One microprocessor e One 1 GB DIMM One power supply e Power cord ServeRAID SAS adapter System board assembly 4 Turn on the server If the problem remains suspect the following components in the following order a Power supply b Power supply cage c Memory d Microprocessor e System board If the problem is solved when you remove an adapter from the server but the problem recurs when you reinstall the same adapter suspect the adapter if the problem recurs when you replace the adapter with a different one suspect the system board or extender card If you suspect a networking problem and the server passes all the system tests suspect a network cabling problem that is exte
34. qualquer uma das instru es Es importante que lea todas las declaraciones de precauci n y de peligro de este manual antes de seguir las instrucciones Caloalail obs Lal Ghd US da a baga pall ya US de i gya asli 2 gst be Jt 20 BUT EAT BEA ZW WARE TS P TS AVE BH o SMITE RAT HRT MMA SP Pe ES RAE ANWYD NID IySANY 7199 AT NONA NII0N AAATNA MYT 9D NX ANXrAPW INT EAS SSA IM WSS ALN A SESINS AS JENES SUNAS Safety statements Important Each caution and danger statement in this document is labeled with a number This number is used to cross reference an English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and danger statements in this document before you perform the procedures Read any additional safety information that comes with the server or optional device before you install the device Attention Use No 26 AWG or larger UL listed or CSA certified telecommunication line cord 2 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard
35. replaceable unit CRU Replacement of self service CRUs is your responsibility If Lenovo installs a self service CRU at your request you will be charged for the installation Optional service customer replaceable unit You may install an optional service CRU yourself or request Lenovo to install it at no additional charge under the type of warranty service that is designated for your server Field replaceable unit FRU FRUs must be installed only by trained service technicians For information about the terms of the warranty and getting service and assistance see the Warranty and Support Information document The following table lists the part numbers for the server components Table 10 Parts listing Types 1043 CRU part CRU part number number FRU part Index Description Tier 1 Tier 2 number 1 Optical drive DVD burner CD RW SATA models CTO 46U3353 2 Riser card models CTO All Models 46U3458 3 Memory DIMM 2GB DDR3 RDIMM 1333MHz models 46U3442 CTO 3 Memory DIMM 4GB DDR3 RDIMM 1333MHz models 46U3443 CTO 3 Memory DIMM 8GB DDR3 1333 RDIMM models CTO 46U3419 Heat sink models All Models 46U3460 5 Microprocessor Intel Xeon E5503 Dual Core 2 00GHz 71Y9029 4 8 QPI 4MB Cache DDR3 800 80W models CTO 5 Microprocessor Intel Xeon E5506 Quad Core 2 13GHz 46R6632 4 8QPI 4MB Cache DDR3 800 80W models CTO 5 Microprocessor Intel Xeon L5609
36. system board and the PCI Express x16 slot is for a riser card there is one PCI Express x16 slot on the riser card Power supply Single 600 watt power supply System fans Five system fans with automatic energy saving noise reduction technology Integrated functions e Two single port Gb Ethernet controllers e Six USB 2 0 connectors two front and four rear e Two RJ 45 Ethernet connectors One serial port One Video Graphics Array VGA monitor connector Environment Air temperature Server on 10 C to 35 C 50 F to 95 F altitude 0 to 914 4 m 3 000 ft Server on 10 C to 32 C 50 F to 89 6 F altitude 914 4 m 3 000 ft to 2 133 6 m 7 000 ft Server off 10 C to 43 C 50 F to 109 4 F maximum altitude 2 133 6 m 7 000 ft Shipping 40 C to 60 C 104 F to 140 F e Humidity Server on 8 90 non condensing Server off 8 90 non condensing Shipping and storage up to 93 non condensing e Particulate contamination Attention Airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server 10 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Table 1 Features and specifications continued RAID controllers Electrical input e Onboard SATA Software RAID Input voltage aes i 1 Power consumption and heat o
37. tables 13 DVD drive problems B General problems M Hard disk drive problems 14 Intermittent problems 15 Keyboard mouse or pointing device problems 16 Memory problems 17 Microprocessor problems 18 Monitor problems 19 Optional device problems 20 Power problems lt w oo c 21 Serial port problems 2 22 Software problems 2 Universal Serial Bus USB port problems by ley de Solving power problems so 23 Solving Ethernet controller problems 24 Solving undetermined problems 25 Event logs 25 Viewing event logs without restarting the server 26 System event log p a 26 Diagnostic LEDs on the font contiol panel u ei Onboard debug digitron 27 Chapter 4 Locating parts controls LEDs and connectors 29 Front view o a o s nn Sor o s DD Rear view te ao a ae tL dee a he AI Front control panel An ho ee Oe e amp SS ee 2 OU Locating server components 32 Locating parts on the system board 32 Locating connectors on the backplane 35 Chapter 5 Installing removing or replacing hardware 37 Guidelines nn 37 Basic guidelines Som amp amp amp 2 woh System reliability guidelines A zom 38 Guidelines for train
38. that e The power cords are correctly connected to the server and to a working electrical outlet e The type of memory that is installed is correct e The DIMM is fully seated The LEDs on the power supply do not indicate a problem e The microprocessors are installed in the correct sequence 3 Reseat the following components a DIMMs b Trained service technician only Power switch connector c Trained service technician only Power backplane 4 Replace the following components one at a time in the order shown restarting the server each time a DIMMs b Trained service technician only Power switch connector c Trained service technician only Power backplane d Trained service technician only System board 5 If you just installed an optional device remove it and restart the server If the server now starts you might have installed more devices than the power supply supports 6 See Solving undetermined problems on page 25 The server does not turn off 1 Determine whether you are using an Advanced Configuration and Power Interface ACPI or a non ACPI operating system If you are using a non ACPI operating system do the following a Press Ctrl Alt Delete b Turn off the server by pressing the power control button for 5 seconds c Restart the server d If the server fails the POST and the power control button does not work disconnect the power cord for 20 seconds then reconnect the power cord
39. the event logs depending on the condition of the server The first two conditions generally do not require that you restart the server Table 2 Methods for viewing event logs Condition Action The server is not hung and is connected to a network Use IPMItool to view the system event log The server is not hung and is not connected to a network Use IPMItool locally to view the system event log The server is hung You can restart the server and press Del to start the Setup Utility program and view the system event log System event log The system event log contains messages of three types Information Information messages do not require action they record significant system level events such as when the server is started Warning Warning messages do not require immediate action they indicate possible problems such as when the recommended maximum ambient temperature is exceeded Error Error messages might require action they indicate system errors such as when a fan is not detected Each message contains date and time information and it indicates the source of the message POST 26 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Diagnostic LEDs on the front control panel Identifying the diagnostic LEDs on the front control panel is a very important method for diagnosing server problems See Front control panel on page 30 for det
40. thumbscrew for safety consideration be sure to use a tool for example a screw driver to tighten the thumbscrew and always make sure that the thumbscrew is securely installed Also do not over tighten the thumbscrew Connecting the cables Attention To prevent damage to equipment connect the power cords last If the server cables and connector panel have color coded connectors match the color of the cable end with the color of the connector For example match a blue cable end with a blue panel connector a red cable end with a red connector and so on See for an illustration of the I O connectors on the rear of the server Turning on the server When the server is connected to an ac power source but is not turned on the operating system does not run and all core logic except for the service processor the integrated management module is shut down however the server can Chapter 5 Installing removing or replacing hardware 87 respond to requests to the service processor such as a remote request to turn on the server The power on LED flashes to indicate that the server is connected to an ac power source but is not turned on Approximately five seconds after the server is connected to ac power one or more fans might start running to provide cooling while the server is connected to power and the power on button LED flashes quickly Approximately one to three minutes after the server is connected to ac power the power control
41. you work on the equipment disconnect the power cord If you cannot disconnect the power cord have the customer power off the wall box that supplies power to the equipment and lock the wall box in the off position Never assume that power has been disconnected from a circuit Check it to make sure that it has been disconnected If you have to work on equipment that has exposed electrical circuits observe the following precautions Make sure that another person who is familiar with the power off controls is near you and is available to turn off the power if necessary When you are working with powered on electrical equipment use only one hand Keep the other hand in your pocket or behind your back to avoid creating a complete circuit that could cause an electrical shock When you use a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on a suitable rubber mat to insulate you from grounds such as metal floor strips and equipment frames Use extreme care when you measure high voltages To ensure proper grounding of components such as power supplies pumps blowers fans and motor generators do not service these components outside of their normal operating locations e If an electrical accident occurs use caution turn off the power and send another person to get medical aid Working inside the server with the power on Attention Static electric
42. 2 F Repair or disassemble To install the system board battery do the following Note Follow any special handling and installation instructions that come with the replacement battery 1 Hold the system board battery and position one side of the battery into its socket Then press the other side of the battery until it snaps into place Figure 27 Installing the system board battery 2 Make sure that the battery clip holds the battery securely 3 To complete the installation go to Completing the parts replacement on page 87 You need to use the Setup Utility program and_reset the configuration such as the system date and time and passwords See Starting the Setup Utility program on page 10d for details Removing or installing the RAID controller This section provides instructions on how to remove or install the RAID controller 64 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Removing the RAID controller Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the ThinkServer 8708ELP SAS RAID adapter hereafter refer
43. 3 environment 10 error symptoms CD ROM drive DVD ROM drive 13 general 14 hard disk drive 14 intermittent 15 keyboard non USB 16 memory 17 microprocessor 18 monitor 19 mouse non USB 16 optional devices 20 pointing device non USB 16 power 21 serial port 22 software 23 USB port 23 Ethernet controller configuring 118 controller troubleshooting 24 high performance modes 118 integrated on system board 118 modes 118 Ethernet card installing 62 removing 61 Ethernet controller configuring 117 event logs 25 exiting Setup Utility program 112 expansion bays 10 F fans weight 10 FCC Class A notice 133 features and technologies 9 field replaceable units FRUs 92 firmware updating 118 front controls and indicators 29 G gaseous contamination 10 130 general problems 14 getting help 123 gigabit Ethernet controller configuring 117 gloss statement Germany 132 H hard disk drive problems 14 hard disk drives hot swap SAS or SATA installing 53 hot swap SAS or SATA removing 51 heat sink assembly installing 70 removing 69 help getting 123 hot swap drives SAS or SATA installing 53 removing 51 humidity 10 indicators 29 installation order memory module 43 installation rules memory module 43 installing DIMM 44 Ethernet card 62 heat sink assembly 70 hot swap drives 53 hot swap SAS or SATA drives 53 internal drives 46 memory module 44 microprocessor 73 optical drive 48 PCI card 59 power supply 80
44. 6 Products on the market before June 2006 are not required to have RoHS compliant parts If the parts are not compliant originally replacement parts can also be noncompliant but in all cases if the parts are compliant the replacement parts must also be compliant Note RoHS and non RoHS FRU part numbers with the same fit and function are identified with unique FRU part numbers Chapter 1 About this manual 7 8 Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo s requirements and schedule in the EU Products sold in 2005 will contain some RoHS compliant FRUs The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts RoHS compliant ThinkServer RD230 parts have unique FRU part numbers Before or after June 2006 failed RoHS compliant parts must always be replaced using RoHS compliant FRUs so only the FRUs identified as compliant in the system Hardware Maintenance Manual or direct substitutions for those FRUs can be used Current or original part Products marketed before June 2006 Replacement FRU Products marketed after June 2006 Current or original part Replacement FRU Non RoHS Can be Non RoHS Non RoHS Can be RoHS Non RoHS Can substitute to RoHS RoHS Must be RoHS Must be RoHS Must be RoHS Note A direct substitution is a part with a di
45. AUTION AA The heat sink and microprocessor might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover Note When you need to install a second microprocessor first remove the dual heat sink and then remove excess grease from the first microprocessor and the microprocessor socket area Make sure the microprocessor and socket area are clean of grease Use the new heat sink that comes with the second microprocessor option kit and dispose of the old one The new heat sink has grease already applied for both the first and second microprocessors For optimal performance follow these microprocessor installation rules 1 When two microprocessors are installed both must have the same core voltage and core speed 2 When only one microprocessor is installed it must be in the socket labeled CPU0 The other socket must be kept empty 3 Always install the microprocessor first into the CPUO socket and then install another microprocessor into the CPU1 socket if you want to install two microprocessors To install the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Remove the heat sink assembly See Removing the
46. Auto diskette drive Note The settings in are the default settings in the Setup Utility program For external USB devices the USB Mass Storage Device Configuration submenu is as below Chapter 7 Configuring the server 107 Table 25 Submenus under the USB Configuration continued Item Option Description Emulation Type Auto Select the type of the USB Floppy device Forced FDD Hard Disk CDROM Table 26 Submenus under the Hardware Health Configuration Item Option Description Items and options with BMC configuration Auto Fan Control Disabled If this option is set to Enabled Disabled the fan runs at the full speed if this option is set to Enabled the fan speed is controlled by the system temperature PWM Minimal Duty Cycle 60 Duty Cycle Select the PWM Minimal 45 Duty Cycle Duty Cycle for the fan 30 Duty Cycle 60 100 45 100 or 30 100 Sensor Data Register Read Only The sensor data in this Monitoring option is for read only The detected data includes the temperature voltage and fan speed Items and options without BMC configuration H W Health Function Disabled Enable or disable the Enabled hardware monitor function Auto FAN Control Disabled If this option is set to Enabled Disabled the fan runs at the full speed if this option is set to Enabled the fan speed is controlled by the system temperature PWM Minimal D
47. LUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience
48. NA ThinkServer RD230 Types 1043 1044 4010 and 4011 lenovo Hardware Maintenance Manual Note Before using this information and the product it supports read the general information in Appendix C Notices on page and the Warranty and Support Information document on the ThinkServer Documentation DVD First Edition June 2010 Copyright Lenovo 2010 LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C E R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Chapter 1 About this manual 1 Important Safety Information di Safety statements noS sA Important information about replacing RoHS compliant FRUS s a s d a so e s s aZ Chapter 2 General information 9 Features 2 2 2 non nn Specifications s e a so s o s 10 Software programs 2 2 222 14 EasyStartup s a s s s e s sa sii EasyManage Sa y el Reliability availability ind serviceability ai ht oh oll Chapter 3 Diagnostics 13 Troubleshooting
49. Notices 135 Korea Class A warning statement ASA AUZ AZ 7171 BL eee sss O JIE SSS ABZC2 ANTSYFSSS amp IIL BOA SE ASAE SQA ASSE AS 3522 SUC oO SS SISA beH AALS Al oO 136 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Index A assistance getting 123 availability 11 backplane locating connectors 35 basic guidelines 37 bays 10 C cables rear connectors 87 Class A electronic emission notice 133 components major 41 configuration 88 Ethernet controller 118 minimum 25 updating server 103 Configuration Utility program 8708ELP SAS RAID controller 103 connector cables 87 connectors rear of server 29 considerations password 112 contamination particulate and gaseous 10 130 controller Ethernet configuring 118 controller configuring Ethernet 117 CRU completing the installation 87 completing the replacement 87 CRUs installing system board battery 63 CRUs removing system board battery 63 customer replaceable units CRUs 92 D data rate Ethernet 118 devices handling static sensitive 41 diagnostic LEDs on the front control panel 27 DIMM installing 44 problems 17 removing 45 display problems 19 drive bays internal 46 drives hot swap removing 51 DVD drive problems 13 Copyright Lenovo 2010 DVD continued error symptoms 13 E EasyStartup using 114 electrical input 11 electronic emission Class A notice 13
50. O 14U 14S 14L 14D 14Y 14G 5 Microprocessor Intel Xeon E5507 Quad Core 2 26GHz 71Y9031 4 8QPI 4MB Cache DDR3 1066 80W models CTO 13U 13S 13L 13D 13Y 13G 6 Power supply 600W models CTO All Models 46U3454 7 System board S7002 SATA system board models CTO 46U3298 12U 12S 12L 12D 12Y 12G 13U 13S 13L 13D 13Y 13G 14U 14S 14L 14D 14Y 14G 8 System fan 4028 models CTO All Models 46U3455 8 System fan 40256 models CTO All Models 46U3456 9 Hard disk drive 250GB SATA Enterprise 7200 rpm 3 46U3100 Gb s 8MB cache 3 5 models CTO 9 Hard disk drive 500GB SATA Enterprise 7200 rpm 3 46U3101 Gb s 16MB cache 3 5 models CTO Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 97 Table 13 Parts listing Types 4011 continued CRU part CRU part number number FRU part Index Description Tier 1 Tier 2 number 9 Hard disk drive 1TB SATA Enterprise 7200 rpm 3 Gb s 46U3103 32MB cache 3 5 models CTO 9 Hard disk drive 300GB SAS 15000 rpm 6Gb s 32MB 46U3572 cache 3 5 models CTO 9 Hard disk drive 450GB SAS 15000 rpm 6Gb s 32MB 46U3573 cache 3 5 models CTO 200mm Mini SAS cable models CTO All Models 46U3463 HDD carrier models CTO All Models 46U3479 HDD backplane models CTO All Models 46U3457 Rail kit models CTO All Models 46U3459 GT20 slim type ODD SATA cable models CTO All 46U3461 Models GT20
51. ON Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To remove the power supply do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 78 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 3 Remove the four screws J and H that secure the power supply J js Ba ses a e E 0 o o 2 oO iu y a fad Figure 41 Removing the screws that secure the power supply Chapter 5 Installing removing or replacing hardware 79 4 Disconnect power supply cable
52. ROM file is stored in flash on the system board The Ethernet firmware is stored in EEPROM on the Ethernet controller The onboard SATA software RAID firmware is integrated into the BIOS ROM on the system board e The SAS RAID card firmware is stored in ROM on the SAS RAID card The Ethernet firmware is downloadable at http www lenovo com support Using the EasyUpdate Firmware Updater program ThinkServer EasyUpdate Firmware Updater is a software application that enables you to maintain your system firmware up to date and helps you avoid unnecessary outages Firmware Updater updates the server system and adapter firmware To update your system do the following 1 Go tofhttp www lenovo com support 2 Click Download amp Drivers gt ThinkServer and then follow the instructions on the Web page to download the ISO image for the EasyUpdate Firmware Updater program 3 Burn the ISO image to a disc 4 Set the optical drive as the first boot device and insert the disc into the optical drive The server will proceed directly to the User Interface Application s introductory screen 5 Read the messages and instructions displayed on the introductory screen Then click Next to proceed to the list of firmware updates available on the optical media 6 Click Apply to begin the updates click Cancel if you want to abort the updates and exit All updates will run to completion with each updater s native user interface kep
53. SATA signal cable models CTO All Models 46U3462 Front LED USB assembly models CTO All Models 46U3467 Mounting Ear Kits models CTO All Models 90Y1395 Screw kit models CTO All Models 46U3478 LSI MEGARAID 8708E SAS RAID 256MB models CTO 46U3224 LSI 1078MP 8708E battery models CTO 13U 135 13L 13D 46U3357 13Y 13G LSI 3801E SAS HBA models CTO 13U 13S 13L 13D 13Y 46U3547 13G Emulex LPe1150 4Gb models CTO 46U3314 Emulex LPe111 E 4Gb models CTO 46U3315 Intel PRO 1000PT Dual Ports Ethernet card models CTO 67Y1430 Power cords For your safety Lenovo provides a power cord with a grounded attachment plug to use with this Lenovo product To avoid electrical shock always use the power cord and plug with a properly grounded outlet Lenovo power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug r
54. SB connector H 14 system fan 2 connector J35 for front control cable J50 system fan 3 connector E JP1 clear CMOS EI 156 system fan 4 connector E USB 2 connector H 149 system fan 5 connector JP8 COM2 connector The following table introduces the jumper switches on the system board Table 7 Jumper settings Jumper Position Description JP1 Clear Pins 1 2 The default position at which the jumper is placed on pins 1 2 CMOS during the normal operation of the system Pins 2 3 If the jumper is placed on pins 2 3 when the jumper is moved back to the default position and at the next startup the settings of CMOS will be cleared automatically Note Before clearing the CMOS turn off the server and disconnect the power cord Move the jumper from pins 1 2 to pins 2 3 Wait more than five minutes and then move the jumper back to the normal position pins 1 2 to clear CMOS 34 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Locating connectors on the backplane Figure 7 shows the connector locations on the backplane vs a Figure 7 Backplane connector locations Power Optical drive power connector connector 2 H Power E Mini SAS signal connector connector 1 Chapter 4 Locating parts controls LEDs and connectors 35 36 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Chap
55. ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove a memory module Chapter 5 Installing removing or replacing hardware 45 To remove a memory module do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Locate the memory slot with the memory module that you want to remove See Locating parts on the system board on page 32 for the locations of the memory slots 4 Carefully open the retaining clips on each end of the memory slot and then grasp the memory module straight up by its edges Figure 11 Removing the memory module 5 If you are instructed to return the failing memory module follow all packaging instructions and use any packaging materials that are supplied to you for shipping 6 To complete the removal procedure go to Completing the parts replacement on page 87 Removing or installing internal drives This section provides instructions on how to remove or install internal drives for the server See Specifications on page 10 for information ab
56. This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive Les batteries ou emballages pour batteries sont tiquet s conform ment aux directives europ ennes 2006 66 EC norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs us s Les directives d terminent la marche a suivre en vigueue dans l Union Europ enne pour le retour et le recyclage des batteries et accumulateurs us s Cette tiquette est appliqu e sur diverses batteries pour indiquer que la batterie ne doit pas tre mise au rebut mais plut t r cup r e en fin de cycle de vie selon cette norme In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collect
57. Us is your responsibility If Lenovo installs a self service CRU at your request you will be charged for the installation Optional service customer replaceable unit You may install an optional service CRU yourself or request Lenovo to install it at no additional charge under the type of warranty service that is designated for the server Field replaceable unit FRU FRUs must be installed only by trained service technicians The most recent version of this document is available at http www lenovo com Before servicing a Lenovo product be sure to read Important Safety Information For information about the terms of the warranty and getting service and assistance see the Warranty and Support Information document on the ThinkServer Documentation DVD that comes with your server Important Safety Information Copyright Lenovo 2010 Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du pr sent document avant d ex cuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorg nge durchf hren Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una qualsiasi delle istruzioni Certifique se de ler todas as instruc es de cuidado e perigo neste manual antes de executar
58. VD simplifies the process of configuring your RAID controllers and installing an operating system The program works in conjunction with your Windows or Linux operating system installation disc to automate the process of installing the operating systems and associated device drivers If you did not receive an EasyStartup DVD with your server you can download an image from the Lenovo Support Web site oa The EasyStartup program has the following features e Self booting DVD e Easy to use language selectable interface Integrated help system Automatic hardware detection RAID configuration utility Device drivers provided based on the server model and detected devices e Selectable partition size and file system Support for multiple operating systems Installs the operating system and device drivers in an unattended mode to save time Creates a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster Before you use the EasyStartup DVD Functionality and supported operating systems can vary with different versions of the EasyStartup program To learn more about the version you have do the following 1 Insert the EasyStartup DVD and restart the server 2 Advance to the Home screen 3 Click Compatability notes The compatability notes feature provides detailed information about the RAID controllers operating systems and server configurations supp
59. afe condition you must determine how serious the hazard is and whether you must correct the problem before you work on the product Consider the following conditions and the safety hazards that they present Electrical hazards especially primary power Primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or a bulging capacitor Mechanical hazards such as loose or missing hardware To inspect the product for potential unsafe conditions complete the following steps 1 Make sure that the power is off and the power cord is disconnected 2 Make sure that the exterior cover is not damaged loose or broken and observe any sharp edges 3 Check the power cord Make sure that the third wire ground connector is in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and the frame ground Make sure that the power cord is the correct type Make sure that the insulation is not frayed or worn 4 Remove the cover 5 Check for any obvious non Lenovo alterations Use good judgment as to the safety of any non Lenovo alterations 6 Check inside the server for any obvious unsafe conditions such as metal filings contamination water or other liquid or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Make sure that the power supply cover fasteners screws o
60. afely To obtain a copy of the publications go to http www lenovo com support e When you install your new server take the opportunity to download and apply the most recent firmware updates This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance To download firmware updates for your server do the following 1 Go to http www lenovo com support 2 Click Download amp Drivers gt ThinkServer and then follow the instructions on the Web page to download firmware updates for your server Copyright Lenovo 2010 37 System Before you install optional hardware devices make sure that the server is working correctly If the server is not working correctly refer to means your server for detailed diagnostic information To obtain the publication go to Observe good housekeeping in the area where you are working Put removed covers and other parts in a safe place If you must turn on the server while the server cover is removed make sure that no one is near the server and that no tools or other objects have been left inside the server Do not attempt to lift an object that you think is too heavy for you If you have to lift a heavy object observe the following precautions Make sure that you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never mov
61. age that contains the RAID controller to any unpainted surface on the outside of the server Then remove the RAID controller from the package 4 Depending on your RAID controller you might need to install a ThinkServer 8708ELP SAS RAID adapter battery hereafter referred to as the battery card assembly on the RAID controller The battery card assembly mounts directly to the RAID controller using a small board to board connector daughtercard To install the battery card assembly on the RAID controller do the following Notes a The battery card assembly protects the integrity of the cached data on the RAID controller by providing backup power up to 72 hours in the case of a complete ac power failure or a brief power outage It has built in functionality to charge the battery pack automatically and to communicate battery status information such as voltage temperature and current to your server It also provides an inexpensive alternative to using an uninterruptible power supply and a second level of fault tolerance when used in conjunction with an uninterruptible power supply For more information about the battery card assembly see Appendix A RAID b The battery card assembly option kit contains a user guide the battery card assembly and three Phillips head screws Do not remove the battery card assembly from the antistatic shipping container until you are ready to install it When you remove the battery card assembly from your
62. ailed information Onboard debug digitron The onboard debug digitron helps trained service technicians to identify server problems When you turn on the server the onboard debug digitron will display debug code on the screen Chapter 3 Diagnostics 27 28 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Chapter 4 Locating parts controls LEDs and connectors This chapter provides information to help you locate your server parts controls light emitting diodes LEDs and connectors Note The illustrations in this document might differ slightly from your model Front view Figure 1 shows the drives and parts on the front of the server jlo arrio 0 zes FOOT Sooocoocoo EI qa 200025 9008 5500 Doonan jo OWEESSSS F 1 aIo HH 1 or bol lfc act IH afl CO Sass u un ED a II CCOO a UOC oo 1 H e Ca eee SH a Hg Figure 1 Front view of the server Slim optical drive H Front control panel see Front control panel on page 30 Mounting point for 3 5 inch hard disk drive Rear view Copyright Lenovo 2010
63. alling the server cover on page 87 42 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Installing removing or replacing optional hardware devices This section provides instructions on how to install remove or replace optional hardware devices for your server You can expand the capabilities of your server by adding memory modules PCI cards or drives and maintain your server by replacing the failing optional hardware devices If you are replacing an optional hardware device perform the removal procedure and then perform the installation procedure for the optional hardware device you want to replace Installing or removing a memory module This section provides instructions on how to install or remove a memory module For a list of the supported memory modules for your server go to http www lenovo com thinkserver On the ThinkServer systems page click Products gt Options ThinkServer Memory Memory module installation rules Your server has eight memory slots for installing or replacing DDR3 SDRAM DIMMs that provide up to a maximum of 64 GB of system memory The following tables provide information about the memory module installation rules that you should consider when installing a memory module The X mark indicates the suggested memory slot s into which the memory module s should be installed in different situations The number for example 1 2 or 3 indicates the installatio
64. and information from the World Wide Web On the World Wide Web the Lenovo Web site has up to date information about Lenovo systems optional devices services and support For general information about Lenovo products or to purchase Lenovo products go to Ihttp www lenovo com For support on Lenovo products go to http www lenovo com support Copyright Lenovo 2010 123 Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center These services are available during the warranty period Problem determination Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs available that apply to your hardware These items are not covered by the warranty Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of the BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation a
65. ardware 41 Removing the server cover Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the server cover Attention For proper cooling and airflow install the server cover before turning on the server Operating the server for more than 30 minutes with the server cover removed might damage server components To remove the server cover do the following 1 Remove all media from the drives Then turn off all attached devices and the server 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cord s Input Output I O cables and all other cables that are connected to the server 4 Loosen the thumbscrew in the rear of the server cover ff Then slide the server cover to the rear until you can lift it up to completely remove it from the chassis H Notes a The thumbscrew is securely installed and you need to use a tool for example a screw driver to loosen it b The thumbscrew is an integrated part of the server cover and it cannot be removed from the server cover Figure 8 Removing the server cover To reinstall the server cover see Inst
66. aries according to the following 121 Capacity of the battery pack and the battery load Ambient temperature Age of the battery Numbers of discharge cycles the battery has been through e DRAM dynamic random access memory size 122 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Appendix B Getting help and technical assistance If you need help service or technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo and Lenovo products what to do if you experience a problem with your system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system Information about diagnostic tools is in the Chapter 3 Diagnostics on page 13 e Go tolhttp www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information You can solve many problems wi
67. ated 15 amperes 250 volts 98 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed Lenovo power cords for a specific country or region are usually available only in that country or region Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 99 Table 14 Power cords Type 1043 Lenovo Power cord part number 41R3184 Used in these countries and regions US models CTO 41R3256 China models CTO 41R3270 Brazil models CTO 41R3176 LA High Volt APU models CTO 41R3260 Korea models CTO 41R3224 UK Ireland Singapore Malaysia Brunei Inot Hong Kong models CTO 41R3278 Taiwan models CTO 41R3232 Italy models CTO 41R3208 A models models CTO 41R3212 Denmark models CTO 41R3228 Switzerland models CTO 41R3236 41R3220 Israel models CTO South Africa models CTO 43N9029 Thailand models CTO Table 15 Power cords Type 1044 Lenovo Power cord part number Used in these countries and regions 41R3184 US models CTO 41R3256 China models CTO 41R3270 Brazil models CTO 41R3176 41R3260 LA High Volt APU
68. b site at http www lenovo com Lenovo product service RE Lenovo HMmARBARMUE fey Be PS AB A 1 PRS a GS al AINEBRERSRARtH tZ ARS A 0800 000 700 Appendix B Getting help and technical assistance 125 126 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Appendix C Notices Copyright Lenovo 2010 Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INC
69. cable controller H SAS connector E SAS connector a Connect one end H of the mini SAS signal cable to the port 0 3 on the RAID controller b Connect the other end J of the mini SAS signal cable to the mini SAS signal connector on the backplane See Locating connectors on the backplane on page 35 7 To complete the installation go to Completing the parts replacement on page 68 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Removing or installing the heat sink assembly This section provides instructions on how to remove or install the heat sink assembly Removing the heat sink assembly Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product nal a obtain a copy of the publications go to http www lenovo com suppor This section provides instructions on how to remove the heat sink assembly CAUTION AA The heat sink assembly might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover To remove the heat sink assembly do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the se
70. card together with the installed Ethernet card See Removing the riser card on page 57 5 Refer to Removing a PCI card on page 60 and follow those instructions to remove the Ethernet card from the riser card Chapter 5 Installing removing or replacing hardware 61 6 If you are instructed to return the Ethernet card follow all packaging instructions and use any packaging materials that are supplied to you for shipping 7 To complete the removal procedure go to Completing the parts replacement fon page 87 Installing the Ethernet card Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product sal Gael oe eee TI obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install the Ethernet card and how to install the Ethernet card driver on Windows operating systems To install the Ethernet card do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Touch the static protective package that contains the Ethernet card to any unpainted
71. chain or the end of the SCSI cable is terminated correctly e Any external SCSI device is turned on You must turn on an external SCSI device before you turn on the server 4 Reseat the failing device 5 Replace the failing device 20 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Power problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom The power control button does not work the server does not start Note The power control button will not function until 3 minutes after the server has been connected to ac power Action 1 Make sure that the power control button is working correctly a Disconnect the server power cords b Reconnect the power cords c Irained service technician only Reseat the operator information panel cables and then repeat steps laland If the server starts reseat the operator information panel If the problem remains replace the operator information panel 2 Make sure
72. comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com suppor This section provides instructions on how to remove the system fans To remove the system fans do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 Chapter 5 Installing removing or replacing hardware 75 3 Remove the heat sink assembly See Removing the heat sink assembly on page 69 4 Disconnect the system fan cables on the system board See Figure 6 on page 34 5 Carefully lift the system fan straight up to remove it out of the server Then place it on a static protective surface 6 If you are instructed to return the system fans to the manufacturer follow all packaging instructions and use any packaging materials that are supplied to you for shipping 7 To install the system fans see Installing the system fans Installing the system fans Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product dee on pace S71 obtain a copy of the publications go to
73. contamination Implementation of such remedial measures is a customer responsibility Table 35 Limits for particulates and gases Contaminant Limits Particulate e The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 2 e Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relative humidity of the particulate contamination must be more than 60 The room must be free of conductive contamination such as zinc whiskers Gaseous e Copper Class G1 as per ANSI ISA 71 04 1985 e Silver Corrosion rate of less than 300 A in 30 days 1 ASHRAE 52 2 2008 Method of Testing General Ventilation Air Cleaning Devices for Removal Efficiency by Particle Size Atlanta American Society of Heating Refrigerating and Air Conditioning Engineers Inc The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conduction ANSI ISA 71 04 1985 Environmental conditions for process measurement and control systems Airborne contaminants Instrument Society of America Research Triangle Park North Carolina U S A 130 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Compliance with Republic of Turkey D
74. correctly refer to thdChapter 3 F Diagnostica on page M lfer your server for detailed diagnostic information To obtain the publication go to http www lenovo com support To install a hot swap hard disk drive do the following Notes 1 You do not have to turn off the server for the installation of a hot swap hard disk drive 2 The cables come with the SATA hard disk drive option kit will not be used in this server Chapter 5 Installing removing or replacing hardware 53 1 Rotate the drive tray handle H of the hard disk drive tray assembly to the open position Then grasp the handle and pull the drive tray assembly out of the bay Figure 18 Removing the hard disk drive tray assembly 2 Remove the screws that secure the plastic filler and then remove the plastic filler Figure 19 Removing the filler 54 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 3 Touch the static protective package that contains the new hard disk drive to any unpainted metal surface on the server Then remove the hard disk drive from the package and place it on a static protective surface 4 Make sure that the drive tray handle is in the open position 5 Align the screw holes in both sides of the hard disk drive with the corresponding holes in the tray Then install the screws to secure the hard disk drive in the tray Figure 20 Installing a 3 5 inch hard disk drive 6 Keep the han
75. create the redundant array of independent disks RAID configurations Specifications The following information is a summary of the features and specifications of the server Depending on the server model some features might not be available or some specifications might not apply Table 1 Features and specifications Microprocessor s Supports up to two Intel Xeon dual core quad core or hex core microprocessors For the specific type and speed information about the microprocessor use program See Setup Utility program on page 103 list of the supported microprocessors for our server go to http www lenovo com thinkserver On the ThinkServer systems page click Products gt Options gt ThinkServer Processors Memory modules e Minimum system memory 2 GB e Maximum system memory 64 GB eight memory slots each with one 8 GB RDIMM installed e Types ECC 1333 MHz DDR3 registered SDRAM DIMMs only e Slots Eight dual inline memory module DIMM slots e Supports 2 GB 4 GB and 8 GB RDIMMs Integrated graphics card 8 MB video memory Size e Height 43 6 mm 1 72 inches e Width 436 mm 17 17 inches Depth 568 mm 22 36 inches e Maximum weight 17 kg 37 48 Ib when fully configured Optical drive Slim DVD RW Hard disk drive expansion bays depending on the model Up to four 3 5 inch SATA or SAS hard disk drives Expansion slots e Three PCI Express slots on the
76. croprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representation or warranties regarding non Lenovo products and services including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties Some software might differ from its retail version if available and might not include user manuals or all program functionality 128 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Product recycling and disposal This unit must be recycled or discarded according to appl
77. ctions Password considerations A password can be any combination of up to 6 1 to 6 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines Note The Setup Utility program passwords are not case sensitive e Have six characters in length Contain at least one alphabetic character and one numeric character Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords Setting changing or deleting a password This section provides instructions on how to set change or delete a password To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 104 2 From the Setup Utility program main menu select Security gt Change Supervisor Password or Change User Password For information about the supervisor password and user password see Table 32 on page 111 3 Follow the instructions on the screen to set change or delete a password Note A password can be any combination of up to 6 1 to 6 alphabetic and numeric characters For more information see considerations 112 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual RAID controllers The following table lists the various utilities availabl
78. current RAID status and the configuration of the array will be displayed on the screen The status of the array will be one of the following 1 Normal This status indicates the normal operation of the RAID array Degraded This status indicates that more than one hard disk drive is faulty or disconnected from mirror volume and you have to replace the faulty hard disk drives and recover the data through the Rebuild function Failed This status indicates that the RAID array is failed and unable to be restored by rebuilding You have to create the array again Rebuild This status indicates that the array is being rebuilt Starting the Intel Matrix Storage Manager program To start the Intel Matrix Storage Manager program do the following L During the POST when you see the message Press Ctrl I to enter Configuration Utility press Ctrl I The Intel Matrix Storage Manager program main menu opens 116 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 2 Follow the instructions on the screen to configure the SATA RAID When working with this program you must use the keyboard The keys used to perform various tasks are displayed at the bottom of each screen The main menu of the Intel Matrix Storage Manager program includes the following items Create RAID volume is for creating the RAID volume Delete RAID volume is for deleting the RAID volume Reset Disks to Non RAID is for set
79. d devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Position the heat sink assembly in place by aligning the retaining screws on the heat sink assembly with the corresponding holes in the system board Then tighten the eight screws following the numerical sequence as shown below to secure the heat sink assembly on the system board Figure 33 Installing the heat sink assembly H Screws E Air flow Indicates the front of the chassis 4 ey the installation go to Completing the parts replacement on page Chapter 5 Installing removing or replacing hardware 71 Removing or installing the microprocessor This section provides instructions on how to remove or install the microprocessor Removing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product ru obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the microprocessor CAUTION AA The heat sink and microprocessor might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the serve
80. dels 46U3456 9 Hard disk drive 250GB SATA Enterprise 7200 rpm 3 46U3100 Gb s 8MB cache 3 5 models CTO 9 Hard disk drive 500GB SATA Enterprise 7200 rpm 3 46U3101 Gb s 16MB cache 3 5 models CTO 9 Hard disk drive 1TB SATA Enterprise 7200 rpm 3 Gb s 46U3103 32MB cache 3 5 models CTO 9 Hard disk drive 300GB SAS 15000 rpm 6Gb s 32MB 46U3572 cache 3 5 models CTO 9 Hard disk drive 450GB SAS 15000 rpm 6Gb s 32MB 46U3573 cache 3 5 models CTO 200mm Mini SAS cable models CTO All Models 46U3463 HDD carrier models CTO All Models 46U3479 HDD backplane models CTO All Models 46U3457 Rail kit models CTO All Models 46U3459 GT20 slim type ODD SATA cable models CTO All 46U3461 Models GT20 SATA signal cable models CTO All Models 46U3462 Front LED USB assembly models CTO All Models 46U3467 Mounting Ear Kits models CTO All Models 90Y1395 Screw kit models CTO All Models 46U3478 LSI MEGARAID 8708E SAS RAID 256MB models CTO 46U3224 LSI 1078MP 8708E battery models CTO 46U3357 LSI 3801E SAS HBA models CTO 46U3547 Emulex LPe1150 4Gb models CTO 46U3314 Emulex LPe111 E 4Gb models CTO 46U3315 Intel PRO 1000PT Dual Ports Ethernet card models CTO 67Y1430 Table 11 Parts listing Types 1044 CRU part CRU part number number FRU part Index Description Tier 1 Tier 2 number 1 Optical drive DVD burner CD RW SATA models CTO 46U3353 2 Riser card models CTO All Models 46U3458 3 Memory DIMM 2GB
81. dent Channel Mirroring Lockstep Set the memory channel mode to improve reliability or efficiency South Bridge Configuration Restore on AC Power Loss Power Off Power On Last State If the power is recovered after outage the system will be at the state that you set under Restore on AC Power Loss Note The settings in are the default settings in the Setup Utility program Chapter 7 Configuring the server 111 Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Then you can do one of the following If you want to save the new settings and exit the Setup Utility program press F10 Otherwise your changes will not be saved e If you do not want to save the new settings select Exit gt Discard Changes and Exit e If you want to return to the default settings press F9 or select Exit gt Load Optimal Defaults Using passwords By using the Setup Utility program you can set a password to prevent unauthorized access to your server and data The following options are available to help you set a supervisor password or a user password Change Supervisor Password e Change User Password You do not have to set a password to use your server However using a password improves computing security If you decide to set a password read the following se
82. devices e A standard PS 2 keyboard or mouse is not connected to the server If it is a USB keyboard or mouse will not work during the POST Make sure that the USB configuration optional devices are set correctly in the Setup Utility program If you are using a USB hub disconnect the USB device from the hub and connect it directly to the server Solving power problems Power problems can be difficult to solve For example a short circuit can exist anywhere on any of the power distribution buses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition To diagnose a power problem use the following general procedure 1 Turn off the server and disconnect all ac power cords 2 Check for loose cables in the power subsystem Also check for short circuits for example if a loose screw is causing a short circuit on a circuit board Chapter 3 Diagnostics 23 3 Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is required for the server to start see Solving undetermined problems on page for the minimum configuration 4 Reconnect all ac power cords and turn on the server If the server starts successfully replace the adapters and devices one at a time until the problem is isolated If the server does not start from the minimum configuration replace the componen
83. dle on the hard disk drive tray assembly fully open slide the tray with the hard disk drive into the corresponding mounting point of the hot swap hard disk drive bay and then slightly press the handle to lock the tray into place H 7 Check the hard disk drive status LEDs to make sure that the hard disk drive is operating correctly You might have to restart the server for the drive to be recognized If the amber hard disk drive status LED for a drive is lit Chapter 5 Installing removing or replacing hardware 55 continuously it indicates that the drive is faulty and must be replaced if the green hard disk drive activity LED is flashing this indicates that the drive is being accessed Note If the server is configured for RAID operation using a RAID controller you might have to reconfigure the disk arrays after you replace hard disk drives 8 ao the installation go to Completing the parts replacement on page Installing or removing the riser card This section provides instructions on how to install or remove the riser card Installing the riser card Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product sna Pode a obtain a copy of the publications go to http www lenovo com support This section provides instructions on how t
84. dware Maintenance Manual Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http www support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to the Lenovo We
85. e drive read write errors make sure that the distance between the monitor and any external diskette drive is at least 76 mm 3 inches 2 Reseat the monitor 3 Replace the following components one at a time in the order shown restarting the server each time a Monitor b Trained service technician only System board Chapter 3 Diagnostics 19 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action Wrong characters appear on the 4 If the wrong language is displayed update the server firmware with the Screen correct language see Updating the firmware on page 118 2 Reseat the monitor 3 Replace the following components one at a time in the order shown restarting the server each time a Monitor b Trained service technician only System board Optional device problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Part
86. e riser card Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support Chapter 5 Installing removing or replacing hardware 57 This section provides instructions on how to remove the riser card with a PCI card installed To remove the riser card do the following Note Use any documentation that comes with the riser card and follow those instructions in addition to the instructions in this section 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Disconnect any cables from the PCI card or any cables that impede access to the riser card 4 Open the retention tab that secures the PCI card which is installed on the riser card Figure 22 Opening the retention tab 58 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 5 Remove the fastening screw that secures the riser card J and lift the riser card straight up by its edges to remove it H ie Z Figure 23 Removing the ri
87. e suddenly or twist when you lift a heavy object To avoid straining the muscles in your back lift by standing or by pushing up with your leg muscles Make sure that you have an adequate number of properly grounded electrical outlets for the server monitor and other devices Back up all important data before you make changes to drives Have a small flat blade screwdriver available To view the error LEDs on the system board and internal components leave the server connected to power You do not have to turn off the server to install or replace hot swap fans redundant hot swap ac power supplies or hot plug USB devices However you must turn off the server before performing any steps that involve installing removing or replacing adapter cables or non hot swap optional devices or components After completing any installation removal or replacement procedure reinstall all safety shields guards labels and ground wires For a list of supported optional devices for the server go to http www lenovo com thinkserver When working inside the server you might find some tasks easier if you lay the server on its side reliability guidelines To help ensure proper cooling and system reliability make sure that you follow these guidelines Every drive bay has an internal drive installed or an Electro Magnetic Compatibility EMC shield installed If the server has redundant power every power supply bay has a power sup
88. e the EasyStartup DVD Setup and configuration L Configuring RAID Typical operating system installation Configuring the onboard SATA software RAID RAID information Starting the Intel Matrix Storage Manager program a8 Creating the RAID solle Deleting the RAID volume Rebuilding the RAID volume Configuring the Gigabit Ethernet controller Updating the firmware Using the EasyUpdate Firmware Updater program Installing the Think erv r EasyManage program 43 43 46 56 59 61 63 63 64 69 72 75 77 83 87 87 87 87 88 88 89 91 2 92 98 103 103 104 104 112 113 114 114 114 115 115 116 116 116 117 117 117 x TEZ 118 118 119 iii Appendix A RAID battery card Battery return program s 131 assembly 2 2 a 42 German Ordinance for Work gloss statement 3192 Specifications ee 121 Electronic emission notices 133 Battery life and data retention time ya ge es 121 Federal Communications Commission FCC statement 133 i A Industry Canada Class A emission com ance Appendix B Getting help and mah oe mp 2a 133 technical assistance 123 Avis de conformit a r glementation Before youcal s s wo as m e s e e lt a 128 d Industrie Canada 133 Using the documentation 123 United Kingdom telecommunica ons safety Getting help and information from the World
89. e the location of all cable connections on the system board and connect all cables See Locating parts on the system board on page 32 7 To complete the installation go to Completing the parts replacement Completing the parts replacement This section provides instructions to help you complete the parts replacement and turn on your server To complete the parts replacement you must reinstall the server cover reconnect all the cables and for some devices run the Setup Utility program to do further setup Installing the server cover This section provides instructions on how to install the server cover Attention For proper cooling and airflow install the server cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the cover removed might damage server components To install the server cover do the following 1 Make sure that all cables add on cards and other components are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly routed 2 Position the server cover on the chassis so that the rail guides on the bottom of the server cover engage the rails Then slide the server cover to the front of the server until it snaps into position and is closed Then tighten the thumbscrew to secure the server cover Note Although the server cover is secured by a
90. e to configure RAID controllers before an operating system is installed Table 34 RAID utilities RAID configuration utility Description Location Where to find more information EasyStartup RAID configuration utility e For use with all factory supported RAID controllers Automatically detects hardware and lists all supported RAID configurations Configures one disk array per controller using all drives currently attached to the controller e Created a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers EasyStartup DVD ThinkServer program on page esl INTEL iMST SATA software RAID Configuration Utility program INTEL iMST SATA software RAID Press Ctrl I to start onboard SATA software RAID on LSI MegaRAID WebBIOS Configuration Utility ThinkServer 8708ELP SAS RAID adapter Press Ctrl H to start Refer to the MegaRAID SAS Software User Guide on the ThinkServer Documentation DVD that came with you server And you can find and install the MegaCLI program and the MegaRAID Storage Manager program in the ThinkServer EasyStartup DVD that came with your server Insert the DVD into the optical drive and the files are in the Tools And Utilities directory Chapter 7 Configuring the server 113 Using the ThinkServer EasyStartup program The EasyStartup D
91. ed service technicians a 9 Inspecting for unsafe conditions 39 Copyright Lenovo 2010 Guidelines for servicing electrical equipment Working inside the server with the power on Handling static sensitive devices Removing the server cover 40 41 42 Installing removing or En optional hardware devices Installing or removing a memory mod le Removing or installing internal drives Installing or removing the riser card Installing or removing a PCI card Removing or installing the Ethernet card Installing removing or replacing hardware devices Removing or installing the system board battery Removing or installing the RAID controller Removing or installing the heat sink assembly Removing or installing the microprocessor Removing or installing the system fans Removing or installing the power supply Removing or installing the system board Completing the parts replacement Installing the server cover Connecting the cables Turning on the server Updating the server configuration Turning off the server Connecting external devices Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 Replaceable server components Power cords Chapter 7 Configuring the server Using the Setup Utility program Starting the Setup Utility program Introduction of the BIOS items Using passwords RAID controllers Using the ThinkServer EasyStartup program Before you us
92. egrated graphics card is enabled LANI Auto Enabled Disabled The Auto option means to automatically enable the integrated Ethernet controller 1 The Enabled option means to enable the integrated Ethernet controller 1 The Disabled option means to disable the integrated Ethernet controller 1 LAN1 OP ROM Enabled Disabled Enable or disable the wake up from LAN 1 LAN2 Auto Enabled Disabled The Auto option means to automatically enable the integrated Ethernet controller 2 The Enabled option means to enable the integrated Ethernet controller 2 The Disabled option means to disable the integrated Ethernet controller 2 LAN2 OP ROM Enabled Disabled Enable or disable the wake up from LAN 2 Note The settings in are the default settings in the Setup Utility program Table 31 Items under the Boot menu Item Sub item Option Description Boot Settings Quick Boot Disabled Enable or disable the Configuration Enabled quick boot feature Quiet Boot Enabled Enable or disable the Disabled feature to show OEM Logo during the POST AddOn ROM Force BIOS Set the AddOn ROM Display Mode Keep Current Display Mode Bootup Num Lock Off Set the Num Lock On LED state Boot Device Priority 1st Boot Device Boot device names 2nd Boot Device Boot device names Set the startup device sequence support at most five startup devic
93. ement module IMM can turn off the server as an automatic response to a critical system failure Connecting external devices If you install a supported optional adapter you can attach external devices to the server To attach an external device do the following Note If you are attaching an external device see the documentation that comes with the device for information about cabling 1 Read and understand the Safety Information_on the ThinkServer Documentation DVD that comes ee your a and Guidelines on page 37 To obtain a li 2 Turn off the server and all attached devices 3 Follow the instructions that come with the device to prepare it for installation and to connect it to the server Chapter 5 Installing removing or replacing hardware 89 90 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 Copyright Lenovo 2010 The following replaceable components are available for the ThinkServer RD230 Types 1043 1044 4010 and 4011 servers To check for an updated parts listing on the Web complete the following steps 1 Go tofhttp www lenovo com support 2 Click Download amp Drivers gt ThinkServer and then follow the instructions on the Web page to download firmware updates for your server 91 Replaceable server components Replaceable components are of three types e Self service customer
94. emoving the system board battery on page 63 6 Remove the microprocessor See Removing the microprocessor on page 72 7 Note the location of all cable connections on the system board and disconnect all cables See Locating parts on the system board on page 32 8 Remove the nine screws that secure the system board to the chassis A Q i Se a en i a a Figure 45 Removing the nine screws that secure the system board N 9 Carefully lift the system board out of the chassis 10 Remove the microprocessor socket cover from the new system board 11 Remove the microprocessor from the failing system board and install it on the new system board 12 The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling Install the microprocessor socket cover removed from the new system board on the failing system board To install the microprocessor socket cover do the following a Release the lever securing the microprocessor retainer and open the retainer to access the microprocessor b Gras
95. er Cycle at the prompt of the dongle Timer BMC Alert LED and Off Turn on or turn off Beep On the BMC alert LED and beep FW key 0000000 Note The settings in are the default settings in the Setup Utility program Table 28 Submenu under the Intel VT d Configuration Item Option Description Intel VT d Disabled Enabled Enable or disable the virtualization technology for 1 O devices Note The settings in are the default settings in the Setup Utility program Table 29 Submenus under the Remote Access Configuration Item Option Description Remote Access Disabled Enabled Enable or disable the serial port remote access Note The settings in are the default settings in the Setup Utility program Table 30 Items under the PCIPnP menu Item Option Description Clear NVRAM No If this option is set to Yes Yes that means to clear the Chapter 7 Configuring the server NVRAM information when the system starts up 109 Table 30 Items under the PCIPnP menu continued Item Option Description Boots Graphic Adapter Priority Auto Onboard VGA If this option is set to Auto the external graphics card will be enabled firstly If no external graphics card the integrated graphics controller is automatically enabled If this option is set to Onboard VGA only the int
96. ers Chipset Set the chipset Exit Exit the Setup Utility program 104 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Table 20 Items under the Main menu Item Option Description AMIBIOS View the BIOS version and creation date information Processor View microprocessor information System Memory View memory capacity information System Time HH MM SS Set system time System Date MM DD YYYY Set system date Table 21 Items under the Advanced menu Item Description CPU Configuration Enter the submenu to see all the options See able 22 Mass Storage Controller Configuration Enter the submenu to see all the options See able 23 on page 10 N SuperlO Configuration Enter the submenu to see all the options See able 24 on page 10 N USB Configuration Enter the submenu to see all the options See able 25 on page 10 y Hardware Health Configuration Enter the submenu to see all the options See able 26 on page 10 ie IPMI 2 0 Configuration Enter the submenu to see all the options See able 27 on page 10 O Intel VT d Configuration Enter the submenu to see all the options See able 28 on page 10 O Remote Access Configuration Enter the submenu to see all the options See able 29 on page 109 System Information View the system information including
97. erver power is on Blinking Green The server power is under S1 Off Off The server power is off Hard disk Off Off The hard disk drive is not active drive LED Blinking Green The hard disk drive is active Ethernet 1 On Green LAN is linked Sams EED Blinking Green LAN is active Off Off LAN is not linked Ethernet 2 On Green LAN is linked status LED Blinking Green LAN is active Off Off LAN is not linked System On Red Failure Over temperature or over voltage status LED Off Off No failure ID LED On Blue System is identified Off Off System is not identified Each hard disk drive also has two status LEDs on the front The Green LED 1 top indicates activity and the Amber LED 2 bottom indicates presence whether the drive is recognized by the system 30 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Table 4 Hard disk drive LEDs for the onboard SATA and onboard SATA software RAID configurations Hard disk Hard disk drive LED 1 drive LED Description Green 2 Amber Hard disk drive is not present Off Off Hard disk drive is present but is not active On Off Hard disk drive is present and active Blinking Off Server is in the process of locating the hard disk drive On Off RAID has failed On Off Hard disk drive is rebuilding Blinking Off Table 5 Hard disk drive LEDs for the ThinkServer 8708ELP SAS RAID adapter configuration Hard d
98. es ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Table 31 Items under the Boot menu continued Item Sub item Option Description Hard Disk Drives 1st Drive Based on the 2nd Drive installed hard disk drives CD DVD Drives 1st Drive Based on the installed optical drives Note The settings in are the default settings in the Setup Utility program Table 32 Items under the Security menu Item Description Change Supervisor Password Set or change the supervisor password The password can be any combination of up to 6 1 to 6 alphabetic and numeric characters Change User Password Set or change the user password The password can be any combination of up to 6 1 to 6 alphabetic and numeric characters Note The settings in are the default settings in the Setup Utility program Table 33 Items under the Chipset menu Item Sub item Option Description CPU Bridge OPI Frequency Auto Standard transferring Configuration 4 800GT rate of the QPI bus 5 866GT 6 400GT QPI LOs and L1 Disabled Enable or disable the Enabled QPI LOs and L1 Memory Frequency Auto Set the frequency of Force DDR 800 Force DDR 1066 Force DDR 1333 the memory module Make sure that the mandatory memory frequency setting is less than the maximum frequency that the memory module can support Memory Mode Indepen
99. est POST failures Hot swap SAS hard disk drives Integrated Ethernet controllers Intelligent Platform Management Interface IPMI 2 0 e Power on self test POST Redundant Ethernet connection with failover capability requires an optional Ethernet card Standby voltage for system management features and monitoring e System error light emitting diode LED on the front panel Vital product data VPD including the serial number information and replacement part numbers stored in the nonvolatile memory for easier remote maintenance 12 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Chapter 3 Diagnostics This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server If you cannot diagnose and correct a problem by using the information in this chapter see Appendix B Getting help and technical assistance on page 123 for more information Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms If you have just added new software or a new optional device and the server is not working complete the following steps before you use the troubleshooting tables 1 Check the operator information panel 2 Remove the software or device that you just added 3 Reinstall the new software or new device DVD drive problems solved Follow the
100. f the monitor passes the diagnostic programs the problem might be a video device driver 4 Trained service technician only Replace the system board The screen is blank 1 If the server is attached to a KVM switch bypass the KVM switch to eliminate it as a possible cause of the problem connect the monitor cable directly to the correct connector on the rear of the server 2 Make sure that e The server is turned on If there is no power to the server see Power problems on page 21 The monitor cables are connected correctly e The monitor is turned on and the brightness and contrast controls are adjusted correctly e No POST errors are generated when the server is turned on 3 Make sure that the correct server is controlling the monitor if applicable 4 See Solving undetermined problems on page 25 The monitor has screen jitter Or 4 If the monitor self tests show that the monitor is working correctly consider the screen Images WAN Ye the location of the monitor Magnetic fields around other devices such as unreadable rolling or transformers appliances fluorescent lights and other monitors can cause distorted screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 12 inches apart and turn on the monitor To prevent diskett
101. ff server 88 turn on server 87 T V gloss statement 132 U undetermined problems 25 United States electronic emission Class A notice 133 United States FCC Class A notice 133 Universal Serial Bus USB problems 23 updating server configuration 103 updating firmware 118 updating the server configuration 88 USB port problems 23 using EasyStartup 114 passwords 112 Setup Utility program 103 V video problems 19 video controller integrated specifications 10 viewing event logs 26 138 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual W Web site compatible options 43 Lenovo support 37 91 publication ordering 123 support 123 working inside the server with the power on 40 Index 139 140 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual lenovo Printed in USA
102. fferent FRU part number that is automatically shipped by the distribution center at the time of order ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Chapter 2 General information Features Copyright Lenovo 2010 This chapter provides general information that applies to all machine types supported by this publication The RD230 server offers the following features and technologies Microprocessor s The server supports up to two Intel Xeon dual core quad core or hex core microprocessors BIOS The server firmware defines a standard interface between the operating system platform firmware and external devices EasyStartup DVD The ThinkServer EasyStartup program guides you through the configuration of the hardware the RAID controller and the installation of the operating system and device drivers Integrated network support The server comes with two integrated single port Gigabit Ethernet controllers and each supports connection to a 10 Mbps 100 Mbps or 1000 Mbps network For more information see Large data storage capacity and hot swap capability Some hot swap server models support four 3 5 inch hot swap hard disk drives With the hot swap feature you can add remove or replace hard disk drives without turning off the server Large system memory capacity The server supports up to 64 GB of system memory The memory module supports error correcting code ECC for
103. have tested all removed DIMMs Trained service technician only Replace the system board Chapter 3 Diagnostics 17 Microprocessor problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The server emits a continuous beep during the POST indicating that the startup boot microprocessor is not working correctly i Make sure that the server supports all the microprocessors and that the microprocessors match in speed and cache size Trained service technician only Reseat microprocessor 1 Trained service technician only If there is no indication of which microprocessor has failed isolate the error by testing with one microprocessor at a time Replace the following components one at a time in the order shown restarting the server each time a Trained service technician only Microprocessor 2 b VRM 2 c Trained service technician only System board Trained service technician only If multiple error codes indicate a micr
104. icable local and national regulations Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on Lenovo product recycling offerings can be found on Lenovo s Internet site at http www lenovo com lenovo environment recycling Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable Lenovo recomienda a los propietarios de equipos de tecnologia de la informaci n TI que reciclen responsablemente sus equipos cuando stos ya no les sean utiles Lenovo dispone de una serie de programas y servicios de devoluci n de productos a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI Se puede encontrar informacion sobre las ofertas de reciclado de productos de Lenovo en el sitio web de Lenovo http www lenovo com lenovo environment recycling Notice This mark applies only to countries within the European Union EU and Norway This appliance is labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be
105. ing Mode it requires that you install the DIMMs in pair and the DIMM installation for Channel Mirroring Mode when two microprocessors CPUO and CPU1 are installed is shown below Follow this sequence rather than the sequence listed above if you want to use the Channel Mirroring Mode 1 Pair 1 install a DIMM on CPUO DIMM CHAO and then install a DIMM on CPUO DIMM CHBO0 2 Pair 2 install a DIMM on CPU1 DIMM CHAO and then install a DIMM on CPU1 DIMM CHBO0 Installing a memory module Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install a memory module To install a memory module do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 8 8 3 Locate the appropriate memory slot on the system board into which you will install the memory module To optimize system performance follow the related memory module installation rules and install the memory modu
106. ion and treatment go to http www lenovo com lenovo environment For California Perchlorate material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate The foregoing notice is provided in accordance with California Code of Regulations Title 22 Division 4 5 Chapter 33 Best Management Practices for Perchlorate Materials This product part may include a lithium manganese dioxide battery which contains a perchlorate substance German Ordinance for Work gloss statement The product is not suitable for use with visual display work place devices according to clause 2 of the German Ordinance for Work with Visual Display Units 132 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Das Produkt ist nicht f r den Einsatz an Bildschirmarbeitspl tzen im Sinne 2 der Bildschirmarbeitsverordnung geeignet Electronic emission notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications
107. ion column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action Not all drives are recognized by Remove the drive that is indicated by the diagnostic tests then run the hard disk the hard disk drive diagnostic drive diagnostic tests again If the remaining drives are recognized replace the tests drive that you removed with a new one The server stops responding Remove the hard disk drive that was being tested when the server stopped during the hard disk drive responding and run the diagnostic test again If the hard disk drive diagnostic diagnostic test test runs successfully replace the drive that you removed with a new one 14 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceab
108. irective on the Restriction of Hazardous Substances Meets requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances In Electrical and Electronic Equipment EEE T rkiye EEE Y netmeligine Uygunluk Beyan Bu Lenovo r n T C evre ve Orman Bakanl n n Elektrik ve Elektronik Esyalarda Baz Zararl Maddelerin Kullan m n n S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EEE Yonetmeligine Uygundur Battery return program This product may contain a lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal or batteries outside the United States go to http www lenovo com lenovo environment or contact your local waste disposal facility US amp Canada Only For Taiwan Please recycle batteries RER For the European Union Appendix C Notices 131 EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union
109. isk Hard disk drive LED 1 drive LED Description Green 2 Amber Hard disk drive is not present Off Off Hard disk drive is present but is not active On for Off SATA hard disk drives this status is Off Hard disk drive is present and active Blinking Off Server is in the process of locating the hard disk drive Blinking Blinking RAID has failed Off On Hard disk drive is rebuilding Blinking Blinking The Ethernet 1 and Ethernet 2 connectors have two status LEDs that indicate the LAN connection and activity of the connection Table 6 Ethernet LEDs LED State Color Description RJ 45 linkage activity left On Green 10 100 1000 Mb linked Blinking Green 10 100 1000 Mb activity Off Off No LAN connection RJ 45 speed right On Amber 1000 Mb linked and active On Green 100 Mb linked and active Off Off 10 Mb mode or no LAN connection Chapter 4 Locating parts controls LEDs and connectors 31 Locating server components Figure 4 shows the locations of the major components in your server Figure 4 Server component locations Left handle of the chassis Heat sink assembly and microprocessor s underneath H Slim optical drive System fans PCI card EJ Right handle of the chassis El Memory modules E Mounting points for the 3 5 inch hard disk drives El Power supply assembly Locating parts on the system board Figure 5 on page 33 and Figure 6 on page 34 sh
110. ity program to perform the following tasks View configuration information View and change assignments for devices and I O ports e Set the date and time Set the startup characteristics of the server and the order of startup devices Set and change settings for advanced hardware features View set and change settings for power management features View and clear error logs Resolve configuration conflicts 103 Starting the Setup Utility program To start the Setup Utility program do the following 1 Approximately three minutes after the server is connected to a working electrical outlet the power button becomes active Turn on the server and the POST runs automatically You will then see the logo screen The POST is a set of tests and procedures that are performed each time you turn on your server 2 Press Del as soon as you see the logo screen The Setup Utility program opens If you have set an administrator password you must type the administrator password to access the full Setup Utility program menu If you do not type the correct administrator password a limited Setup Utility program menu is available Note You can also press TAB as soon as you see the logo screen to review the POST process and information 3 The Setup Utility program menu lists various items about the system configuration settings Select the settings to view or change When working with the Setup Utility program you must
111. ity that is released to internal server components when the server is turned on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on 40 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual The server supports hot swap devices and is designed to operate safely while it is turned on and the cover is removed Follow these guidelines when you work inside the server with the power on Avoid wearing loose fitting clothing on your forearms Button long sleeved shirts before working inside the server do not wear cuff links while you are working inside the server Do not allow your necktie or scarf to hang inside the server Remove jewelry such as bracelets necklaces rings and loose fitting wrist watches Remove items from your shirt pocket such as pens and pencils These items might fall into the server as you lean over it Avoid dropping any metallic objects into the server such as paper clips hairpins and screws Handling static sensitive devices Attention Do not open the static protective package containing the new part until the defective part has been removed from the server and you are ready to install the new part Static electricity although harmless to you can seriously damage server components and parts
112. ive in the volume you need to replace the hard disk drive Then the volume will be automatically rebuilt The rebuilding will be performed in the operation system Configuring the Gigabit Ethernet controller The Ethernet controllers are integrated on the system board They provides an interface for connecting to a 10 Mbps 100 Mbps or 1 Gbps network and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the network If the Ethernet ports in the server supports auto negotiation the controllers detect the data transfer rate LOBASE T Chapter 7 Configuring the server 117 100BASE TX or 1000BASE T and duplex mode full duplex or half duplex of the network and automatically operates at that rate and mode You do not have to set any jumpers or configure the controllers However you must install a device driver to enable the operating system to address the controllers Updating the firmware 118 The firmware in the server is periodically updated and is available for download on the Lenovo Support Web site Go to http www lenovo com support to check for the latest level of firmware such as the BIOS ROM file BMC FW and RAID FW files When you replace a device in the server you might have to either update the server with the latest version of the firmware that is stored in memory on the device or restore the pre existing firmware from a diskette or CD image The BIOS
113. le into a memory slot starting with the memory module farthest from the microprocessor See Memory module installation rules on page 43 4 Open the retaining clips of the memory slot into which you want to install the memory module 44 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual AN Figure 9 Opening the retaining clips of the memory slot 5 Touch the static protective package that contains the new memory module to any unpainted metal surface on the outside of the server Then remove the new memory module from the package 6 Position the new memory module over the memory slot Make sure that the notch on the new memory module is aligned with the key H in the memory slot Then press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position Note If there is a gap between the memory module and the retaining clips the memory module has not been correctly installed Open the retaining clips remove the memory module and then reinstall it into the slot Figure 10 Installing the memory module 7 To complete the installation go to Completing the parts replacement on page Removing a memory module Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the
114. le units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A hard disk drive was not detected while the operating system was being started Reseat all hard disk drives and cables then run the hard disk drive diagnostic tests again Intermittent problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A problem occurs only occasionally and is difficult to diagnose 1 Make sure that e All cables and cords are connected securely to the rear of the server and attached devices e When the server is turned on air is flowing from the fan grille If there is no airflow the fan is not working This can cause the server to overheat and shut down 2 Check the system event log see Event logs on page 25 3 See Solving undetermined problems on page 25 Chapter 3 Diagnostics 15 Keyboard
115. lity program 2 The above options might vary depending on the type of the installed microprocessor Table 23 Submenus under the Mass Storage Controller Configuration Item Option Description SATA Configuration Disabled Enable or disable the Enabled integrated SATA controller Configure SATA as IDE To select the hard disk drive RAID mode If this option is set to IDE all the SATA connectors will be configured as stand alone SATA connectors Notes 1 The settings in are the default settings in the Setup Utility program 2 The SATA Configuration item might not apply because your server came with an integrated SAS controller Table 24 Submenus under the SuperlO Configuration Item Option Description Serial Port1 Address Disabled Select the I O base address 3F8 IRQ4 and interrupt for serial port 3E8 IRQ4 1 2E8 IRQ3 Serial Port2 Address Disabled Select the I O base address 2F8 IRQ3 and interrupt for serial port 3E8 IRQ4 2 2E8 IRQ3 Note The settings in are the default settings in the Setup Utility program Table 25 Submenus under the USB Configuration Item Option Description Legacy USB Support Disabled Enable or disable the support Enabled on legacy USB devices Auto USB 2 0 Controller Mode FullSpeed Select the USB speed HiSpeed Hotplug USB FDD Support Disabled Enable or disable the support Enabled on the hot swap USB
116. me manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F Repair or disassemble 4 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam N Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Chapter 1 About this manual 5 6 Statement 4 A gt 18 kg 39 7 lb gt 32 kg 70 5 lb gt 55 kg 121 2 Ib g g g CAUTION Use safe practices when lifting Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical cur
117. models CTO Korea models CTO 41R3224 UK Ireland Singapore Malaysia Brunei Inot Hong Kong models CTO 41R3278 Taiwan models CTO 41R3232 Italy models CTO 41R3208 A models models CTO 41R3212 Denmark models CTO 41R3228 Switzerland models CTO 41R3236 Israel models CTO 41R3220 South Africa models CTO 43N9029 Thailand models CTO Table 16 Power cords Type 4010 Lenovo Power cord part number Used in these countries and regions 41R3184 US models CTO 11U 11L 11D 115 41R3256 China models CTO 41R3270 Brazil models CTO 100 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Table 16 Power cords Type 4010 continued Lenovo Power cord part number Used in these countries and regions 41R3176 LA High Volt APU models CTO 41R3260 Korea models CTO 41R3224 UK Ireland Singapore Malaysia Brunei Inot Hong Kong models CTO 11G 41R3278 Taiwan models CTO 41R3232 Italy models CTO 11L 11Y 11G 115 41R3208 A models models CTO 41R3212 Denmark models CTO 11G 41R3228 Switzerland models CTO 11G 41R3236 Israel models CTO 11G 41R3220 South Africa models CTO 11G 43N9029 Thailand models CTO Table 17 Power cords Type 4011 Lenovo Power cord part number Used in these countries and regions
118. mouse or pointing device problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action All or some keys on the 1 Make sure that keyboard do not work The keyboard cable is securely connected e The server and the monitor are turned on 2 The keyboard is compatible with the server Refer to the Web site at http www lenovo com thinkserver 3 If you are using a USB keyboard and it is connected to a USB hub disconnect the keyboard from the hub and connect it directly to the server 4 Replace the following components one at a time in the order shown restarting the server each time a Keyboard b Trained service technician only System board The mouse or pointing device 1 Make sure that does not work E The mouse or pointing device is compatible with the server Refer to the Web site at http www lenovo com thinkserver The mouse or pointing device cable is securely connected to the server e The mouse or pointing device device drive
119. n sequence See Locating parts on the system board on page 32 to identify the various memory slots Note All memory module types and capacities must be consistent Table 8 DIMM installation rules when a single microprocessor CPUO is installed DIMM slot One DIMM Two DIMMs Three DIMMs Four DIMMs CPU0 DIMM X 4 CHA1 CPU0 DIMM X X 1 X 1 X 1 CHAO CPU0 DIMM X 2 X 2 X 2 CHBO CPU0 DIMM X 3 X 3 CHCO Note Installing DIMMs on channel A and channel B of CPUO should enable Channel Mirroring Mode This mode requires that you install the DIMMs in pair and the DIMM installation for Channel Mirroring Mode is one DIMM on CPUO DIMM CHAO and one DIMM on CPU0 DIMM CHBO when a single microprocessor CPUDO is installed Table 9 DIMM installation rules when two microprocessors CPUO and CPU1 are installed DIMM slot Two DIMMs Four DIMMs Six DIMMs Eight DIMMs CPUO DIMM X 7 CHA1 CPU0 DIMM xX 1 xX 1 xX 1 X 1 CHAO CPU0 DIMM X 3 X 3 X 3 CHBO Chapter 5 Installing removing or replacing hardware 43 Table 9 DIMM installation rules when two microprocessors CPUO and CPU1 are installed continued DIMM slot Two DIMMs Four DIMMs Six DIMMs Eight DIMMs CPU0 DIMM X9 XD CHCO CPU1 DIMM X 8 CHA1 CPU1 DIMM X 2 X 2 X 2 X 2 CHAO CPU1 DIMM X 4 X 4 X 4 CHBO CPU1 DIMM X 6 X 6 CHCO Note For the Channel Mirror
120. nce Manual Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Ma nahmen durchzuf hren und daf r aufzukommen Nach dem EMVG Ger te d rfen an Orten fiir die sie nicht ausreichend entst rt sind nur mit besonderer Genehmigung des Bundesministers fiir Post und Telekommunikation oder des Bundesamtes f r Post und Telekommunikation betrieben werden Die Genehmigung wird erteilt wenn keine elektromagnetischen St rungen zu erwarten sind Auszug aus dem EMVG Paragraph 3 Abs 4 Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung Amtsblatt 14 93 kostenpflichtig Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Ger te wie in den Handb chern angegeben zu installieren und zu betreiben Japan Voluntary Control Council for Interference VCCI statement CORB TIAA MR RE CT COREA TIER F DEERE EEL ZEEE T COMBI MEAS D BOE OE A EE DE SALTEA ET VCCI A Lenovo procie service information for Taiwan a Lenovo Em RANAUT fay al Pe HRB AR a BRS a GBS Ba AFIARFSEBERRBABR HT NEZ RS 0800 000 700 Taiwan Class A warning statement gt ST ie WERE gt AE People s Republic of China Class A warning statement A Ie AAR Fi EEEa p MA ESEMAZETH ERIE T ra SESH at EPR ALS ol TEEN gt oe Ar Appendix C
121. nd maintenance of network operating systems NOS Installation and maintenance of application programs Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty service For a list of service and support phone numbers for your country or region go to http www lenovo com supportjand click Support phone list or refer to the safety and warranty information provided with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call Have the following information available Machine type and model Serial numbers of our hardware products Description of the problem e Exact wording of any error messages e Hardware and software configuration information Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop notebook or server machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service 124 ThinkServer RD230 Types 1043 1044 4010 and 4011 Har
122. o install the riser card The riser card has a PCI card installed on it To install the riser card do the following Note Use any documentation that comes with the riser card and follow those instructions in addition to the instructions in this section 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Locate the appropriate PCI slot on the system board for installing the riser card See Locating parts on the system board on page 32 4 Touch the static protective package that contains the riser card to any unpainted metal surface on the server Then remove the riser card from the static protective package 56 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 5 Press the riser card might having a PCI card installed down into the appropriate PCI card slot on the system board Then close the retention tab to secure the PCI card installed on the riser card and then install the fastening screw to secure the riser card in place Note The riser card might have a PCI card already installed on it Carefully fit the PCI card into the server Figure 21 Installing the riser card 6 Be the installation go to Completing the parts replacement on page Removing th
123. odels CTO 46U3353 All Models 2 Riser card models CTO All Models 46U3458 3 Memory DIMM 2GB DDR3 RDIMM 1333MHz models 46U3442 CTO 12U 12S 12L 12D 12Y 12G 3 Memory DIMM 4GB DDR3 RDIMM 1333MHz models 46U3443 CTO 13U 13S 13L 13D 13Y 13G 14U 14S 14L 14D 14Y 14G Memory DIMM 8GB DDR3 1333 RDIMM models CTO 46U3419 4 Heat sink models CTO All Models 46U3460 5 Microprocessor Intel Xeon E5503 Dual Core 2 00GHz 71Y9029 4 8 QPI 4MB Cache DDR3 800 80W models CTO 5 Microprocessor Intel Xeon E5506 Quad Core 2 13GHz 46R6632 4 8QPI 4MB Cache DDR3 800 80W models CTO 12U 12S 12L 12D 12Y 12G 5 Microprocessor Intel Xeon L5609 Quad Core 1 86GHz 46U3187 5 86QPI 12MB Cache DDR3 1333 40W models CTO 5 Microprocessor Intel Xeon X5670 6 Core 2 93GHz 71Y9037 6 4QPI 12MB Cache DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon X5667 Quad Core 3 06GHz 71Y9039 6 4QPI 12MB Cache DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon E5640 5 86QPI 12MB Cache 71Y9045 DDR3 1066 80W models CTO 5 Microprocessor Intel Xeon X5660 6 4QPI 12MB Cache 71Y9041 DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon X5650 6 Core 2 66GHz 71Y9043 6 4QPI 12MB Cache DDR3 1333 95W models CTO 5 Microprocessor Intel Xeon E5630 Quad Core 2 53GHz 71Y9047 5 86QPI 12MB Cache DDR3 1066 80W models CTO 5 Microprocessor Intel Xeon E5620 Quad Core 2 40GHz 71Y9049 5 86QPI 12MB Cache DDR3 1066 80W models CT
124. of the publications go to http www lenovo com suppor This section provides instructions on how to remove the optical drive To remove the optical drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Disconnect the power cable from the optical drive power connector on the backplane See Locating connectors on the backplane on page 35 4 Disconnect the signal cable from the SATA 5 connector on the system board See Locating parts on the system board on page 32 5 Press the retention tab and slide the optical drive out of the front of the server Figure 12 Removing the optical drive 6 Disconnect the power cable and the signal cable from the rear of the removed optical drive Chapter 5 Installing removing or replacing hardware 47 7 Remove the optical drive retention tab by removing the two screws that secure the tab Save the retention tab to use when you install a new optical drive Figure 13 Removing the optical drive retention tab 8 If you are instructed to return the removed optical drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping 9 To complete the removal procedure
125. onment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local Lenovo representative Particulate contamination Attention Airborne particulates including metal flakes or particles and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases include damage that might cause the server to malfunction or cease functioning altogether This specification sets forth limits for particulates and gases that are intended to avoid such damage The limits must not be viewed or used as definitive limits because numerous other factors such as temperature or moisture content of the air can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer In the absence of specific limits that are set forth in this document you must implement practices that maintain particulate and gas levels that are consistent with the protection of human health and safety If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server Lenovo may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental
126. oprocessor error reverse the locations of two microprocessors to determine whether the error is associated with a microprocessor or with a microprocessor socket If the error is associated with a microprocessor replace the microprocessor e If the error is associated with a VRM replace the VRM e If the error is associated with a microprocessor socket replace the system board 18 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Monitor problems Some monitors have their own self tests If you suspect a problem with your monitor see the documentation that comes with the monitor for instructions for testing and adjusting the monitor Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action Testing the monitor 1 Make sure that the monitor cables are firmly connected 2 Try using a different monitor on the server or try using the monitor that is being tested on a different server 3 Run the diagnostic programs I
127. orted by that version of the EasyStartup program 4 Click User Guide The User Guide provides an overview of the various functions provided by that version of the EasyStartup program Before using the EasyStartup program to install an operating system make sure any external storage devices and fiber channels are configured correctly Setup and configuration When you start the EasyStartup DVD you will be prompted for the following Select the language in which you want to view the program Select the language of the keyboard you will be using with the program Note The following language keyboards are supported English French German Spanish Japanese Turkish Italian and Dutch Your EasyStartup DVD might be English only In this case the keyboard layout should be English You will then see one or more reminders about configuring storage devices and then you will be presented with the Lenovo License Agreement Read the license agreement carefully You must agree with terms in order to continue 114 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual After agreeing to the license agreement you will be given the following choices Continue to the main program interface Use a shortcut to install an operating system based a response file that you previously created using the EasyStartup program Use a shortcut to configure RAID controllers based on a RAID response file that you previousl
128. osure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam A Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Touch the static protective package that contains the new optical drive to any unpainted metal surface on the server Then remove the optical drive from the package and place it on a static protective surface Follow the instructions that come with the optical drive to set jumpers or switches if there are any Chapter 5 Installing removing or replacing hardware 49 4 Install the two screws to secure the retention tab to the rear of the new optical drive Then connect the signal cable and the power cable H to the rear of the new optical drive Figure 14 Installing the retention tab and connecting the cables 50 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 5 Route the cables through the drive bay hole in the front and then slide the optical drive into the drive bay until it snaps into position Fig
129. ou for user and system settings the operating system product key and the administrator password Network settings This task prompts you for domain and workgroup settings Ethernet controller type IP address settings DNS settings and WINS address settings Install applications This task enables you to run custom commands or scripts at the end of the installation process and install the ThinkServer EasyManage program to help you manage your servers Install Windows components This task enables you to install optional Windows components such as IIS ASP NET and SNMP Confirm settings This task enables you to review all of the information you provided Save response file This task gives you the option of saving the information on a diskette or USB device as a response file for future installations on similarly configured Lenovo servers Start installation This task starts the actual installation process First the disk is prepared using the disk and partition information you specified Then you are prompted to insert the operating system disk and the operating system is installed using the information that you specified Configuring the onboard SATA software RAID This chapter provides instructions on how to configure the onboard SATA software RAID by using the INTEL iMST Configuration Utility program RAID information During system startup the SATA RAID BIOS is initialized and the BIOS version of the RAID adapter the
130. out the types of internal drives that the server supports and other important information and see Front view on page 29 for the locations of the drive bays in the server When installing an internal drive be sure to consider the following information Make sure that you have all the cables and other equipment that is specified in the documentation that comes with the drive Select the drive bay in which you want to install the drive Check the instructions that come with the drive to see whether you have to set any switches or jumpers on the drive If you are installing a SAS device be sure to set the SAS ID for that device The EMI integrity and cooling of the server are protected by having all bays PCI slots and PCI Express slots covered or occupied When you install a drive PCI card or PCI Express card save the EMC shield and filler panel from the bay PCI card slot or PCI Express card slot in the event that you later remove the device 46 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual e Go tolhttp www lenovo com thinkserverland click the Options tab for a list of supported options Removing the optical drive Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy
131. ow the locations of the parts on the system board 32 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Figure 5 Locating major parts on the system board Memory slot CPU1 DIMM CHA1 SATA connector 1 H Memory slot CPU1 DIMM CHAO SATA connector 2 Memory slot CPU1 DIMM CHB0 SATA connector 3 E Memory slot CPU1 DIMM CHC0 SATA connector 5 E Power connector 2 for CPU0 SATA connector 4 El 24 pin power connector for the System board battery system board Microprocessor CPU0 PCI Express x8 slot not used H Memory slot CPUO DIMM CHA1 HJ PCI Express x8 slot not used 9 Memory slot CPUO DIMM CHAO PCI Express x16 slot for installing the riser card Memory slot CPUO DIMM CHBO HA Microprocessor CPU1 Memory slot CPUO DIMM CHC0 Power connector 3 for CPU1 SATA connector 0 Chapter 4 Locating parts controls LEDs and connectors 33 Bo pe O a sl ll ri Po Figure 6 Locating other connectors on the system board J47 system fan 1 connector J J19 front U
132. p the microprocessor on the sides and lift it straight up and out of the socket Do not touch the contacts on the microprocessor socket 84 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual c Align the notches of the microprocessor socket cover with the alignment keys of the microprocessor socket Lower the socket cover straight down into the microprocessor socket on the system board Note Your microprocessor socket and cover might look slightly different from the illustration d Carefully press the socket cover straight downwards until it is secured into the socket e Lower the microprocessor retainer and then lower the lever to secure the retainer Make sure the lever is securely locked into position 13 If you are instructed to return the system board to the manufacturer follow all packaging instructions and use any packaging materials that are supplied to you for shipping 14 To install the system board see Installing the system board on page 86 Chapter 5 Installing removing or replacing hardware 85 Installing the system board Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product deine ca pace S71 obtain a copy of the publications go to http www lenovo com support This section pro
133. pability Enabled Bit Capability can prevent the executive code of some malicious software from using the data page Intel HT Technology Enabled Enable or disable the Disabled hyper thread technology Whether your server supports this feature or not is depending on the type of the installed microprocessor Active Processor Cores All Enable or disable the 1 multi core processing 2 function Intel SpeedStep tech Disabled Enable or disable the Enabled SpeedStep technology Intel TurboMode tech Disabled Enable or disable the Turbo Enabled Mode technology Intel C STATE tech Disabled Enable or disable the Enabled C STATE technology C3 State Disabled Set the microprocessor C3 ACPI C2 state mode ACPI C3 C6 State Disabled Enable or disable the C6 Enabled state of the microprocessor C State package limit setting Auto Set the C state package limit C1 C3 C6 C7 C1 Auto Demotion Disabled Enable or disable the C1 Enabled State Demotion of the microprocessor C3 Auto Demotion Disabled Enable or disable the C3 Enabled State Demotion of the microprocessor ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Table 22 Submenus under the CPU Configuration continued Item Option Description ACPIT State Disabled Enable or disable the Enabled microprocessor throttling in ACPI Notes 1 The settings in are the default settings in the Setup Uti
134. ply assembly installed Leave adequate space around the server to make sure that the server cooling system works well Properly route the cables For some options such as PCI cards follow the cabling instructions that come with the options Make sure that you replace a failing fan within 48 hours When replacing a hot swap drive install the new hot swap drive within two minutes of removal 38 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Do not remove any air duct or air baffles while the server is running Operating the server without the air duct or air baffles might cause the microprocessor to overheat The second microprocessor socket always contains either a microprocessor socket cover or a microprocessor Guidelines for trained service technicians This section contains information for trained service technicians Inspecting for unsafe conditions Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on Each Lenovo product as it was designed and manufactured has required safety items to protect users and service technicians from injury The information in this section addresses only those items Use good judgment to identify potential unsafe conditions that might be caused by non Lenovo alterations or attachment of non Lenovo features or options that are not addressed in this section If you identify an uns
135. r cover To remove the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Remove the heat sink assembly See Removing the heat sink assembly on 4 Lift the small handle and open the retainer to access the microprocessor Then carefully lift the microprocessor straight up and out of the socket and place it on a Static protective surface Note Touch only the edges of the microprocessor Figure 34 Removing the microprocessor 72 _ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 5 If you are instructed to return the microprocessor follow all packaging instructions and use any packaging materials that are supplied to you for shipping 6 To complete the removal procedure go to Completing the parts replacement fon page 87 Installing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the bl This section provides instructions on how to install the microprocessor C
136. r rivets have not been removed or tampered with Guidelines for servicing electrical equipment Observe the following guidelines when servicing electrical equipment Check the area for electrical hazards such as moist floors nongrounded power extension cords power surges and missing safety grounds Chapter 5 Installing removing or replacing hardware 39 Use only approved tools and test equipment Some hand tools have handles that are covered with a soft material that does not provide insulation from live electrical currents Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools or testers e Do not touch the reflective surface of a dental mirror to a live electrical circuit The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge Do not use this type of mat to protect yourself from electrical shock Do not work alone under hazardous conditions or near equipment that has hazardous voltages Locate the emergency power off EPO switch disconnecting switch or electrical outlet so that you can turn off the power quickly in the event of an electrical accident Disconnect all power before you perform a mechanical inspection work near power supplies or remove or install main units Before
137. ram is on the DVD and can be accessed directly from the program interface For additional information see Using the ThinkServer EasyStartup program on page 114 EasyManage The ThinkServer EasyManage Agent enables this server to be managed by the centralized console of an EasyManage Core Server over the network The ThinkServer EasyManage Agent is supported on 32 bit and 64 bit Windows Red Hat and SUSE operating systems Reliability availability and serviceability Reliability availability and serviceability hereafter referred to as RAS are three important server design features The RAS features help you to ensure the integrity of the data stored on the server the availability of the server when you need it and the ease with which you can diagnose and correct problems The server has the following RAS features e Advanced Configuration and Power Interface ACPI e Advanced Desktop Management Interface DMI Chapter 2 General information 11 Automatic memory downsizing on error detection e Automatic restart on non maskable interrupt NMI Availability of microcode level Built in menu driven setup system configuration and RAID configuration Built in monitoring for fan temperature and voltage Cooling fans with speed sensing capability e ECC DDR3 SDRAM with Serial Presence Detect SPD Error codes and messages to help you identify problems Generating error logs for the power on self t
138. red and prompts you through the steps to configure one or more disc arrays with or without hot spare drives As you configure each controller you will be given the option to save the RAID configuration settings to a RAID response file which you can use on other similarly configured Lenovo servers This method satisfies most users needs Typical operating system installation When you select Install operating system you will be prompted for information required for the installation The prompts vary depending on the operating system selected This section describes the tasks associated with a typical Windows operating system installation Each task must be completed in order before moving to the next task Note Ensure that your RAID controller is correctly configured before you select an operating system to install Select operating system This task enables you to select the operating system that you will be installing Select disk This task enables you to select the disk where you want to install the operating system Note The disk that you select must be set as the boot disk in the Setup Utility program Chapter 7 Configuring the server 115 Partitions options This task enables you to choose whether you want to repartition the selected drive or use an existing partition Partition settings This task enables you to choose the file system type and define the partition size Installation settings This task prompts y
139. red to as the RAID controller within this section The RAID controller is installed on the riser card To remove the RAID controller do the following Notes 1 Use any documentation that comes with the RAID controller and follow those instructions in addition to the instructions in this section 2 When you disconnect the power source from the server you lose the ability to view the LEDs because the LEDs are not lit when the power source is removed Before you disconnect the power source make a note of which LEDs are lit including the LEDs that are lit on the front control panel 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Press the tabs on both sides of the connector on the signal cable towards each other and remove the cable from the RAID controller 4 Disconnect any other cables from the RAID controller or any cables that impede access to the riser card 5 Remove the riser card together with the installed RAID controller See Removing the riser card on page 57 6 Refer to Removing a PCI card on page 60 and follow those instructions to remove the RAID controller from the riser card Note Depending on your RAID controller if necessary remove the RAID battery from the RAID cont
140. regulations 6 To install a new system board battery see Installing the system board battery Installing the system board battery Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support Chapter 5 Installing removing or replacing hardware 63 This section provides instructions on how to install the system board battery Be sure to consider the following information when you replace the battery in the server You must replace the battery with a lithium battery of the same type from the same manufacturer After you replace the system board battery you must reconfigure the server and reset the system date and time e To avoid possible danger read and follow the following safety statement Statement 2 A CAUTION When replacing the lithium battery use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 21
141. rent supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 u ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 26 A CAUTION Do not place any object on top of rack mounted devices Attention This server is suitable for use on an IT power distribution system whose maximum phase to phase voltage is 240 V under any distribution fault condition Important This product is not suitable for use with visual display workplace devices according to Clause 2 of the German Ordinance for Work with Visual Display Units Important information about replacing RoHS compliant FRUs RoHS The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive 2002 95 EC is a European Union legal requirement affecting the global electronics industry RoHS requirements must be implemented on Lenovo products placed on the market and sold in the European Union after June 200
142. rn on the server While the server remains connected to ac power one or more fans might continue to run To remove all power from the server you must disconnect it from the power source Some operating systems require an orderly shutdown before you turn off the server See your operating system documentation for information about shutting down the operating system Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 88 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual AA 2 Ca eae u The server can be turned off in any of the following ways You can turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will turn off automatically You can press the power button to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature If the operating system stops functioning you can press and hold the power button for more than four seconds to turn off the server The server can be turned off by the Shutdown on LAN feature The integrated manag
143. rnal to the server Event logs Error codes and messages are displayed in the following types of event logs e POST event log This log contains the three most recent error codes and messages that were generated during the POST Chapter 3 Diagnostics 25 System event log This log contains all the POST and system management interrupt SMI events You can view the system event log through the Setup Utility program and through the as the IPMI event log The system event log is limited in size When it is full new entries will not overwrite existing entries therefore you must periodically save and then clear the system event log through the Setup Utility program When you are troubleshooting you might have to save and then clear the system event log to make the most recent events available for analysis Messages are listed on the left side of the screen and details about the selected message are displayed on the right side of the screen To move from one entry to the next use the Up Arrow 1 and Down Arrow t keys Viewing event logs without restarting the server If the server is not hung methods are available for you to view one or more event logs without restarting the server If IPMItool is installed in the server you can use it to view the system event log Most recent versions of the Linux operating system come with a current version of IPMItool The following table describes the methods that you can use to view
144. rogram Use the INTEL iMST SATA software RAID Configuration Utility program to configure the onboard SATA controller with software RAID capabilities and the devices that are attached to it For information about using this program see Configuring the onboard SATA software RAID on page 116 8708ELP SAS RAID controller Configuration Utility program Use the 8708ELP SAS RAID controller Configuration Utility program to configure the 8708ELP SAS RAID controller with RAID capabilities and the devices that are attached to it For information about using this program see the MegaRAID SAS Software User Guide on the ThinkServer Documentation DVD that came with you server The following table lists the different server configurations and the applications that are available for configuring and managing RAID arrays Table 18 Server configurations and applications for configuring and managing RAID arrays Server configuration RAID array configuration before operating system is installed RAID array management after operating system is installed INTEL iMST SATA software RAID INTEL iMST Configuration Utility program press Ctrl I to start INTEL RAID Storage Manager WebConsole ThinkServer 8708ELP SAS RAID adapter LSI MegaRAID WebBIOS Configuration Utility press Ctrl H to start MegaRAID Storage Manager MSM Using the Setup Utility program Copyright Lenovo 2010 Use the Setup Util
145. roller by removing the screws that secure the battery on the controller and disconnecting any cables 7 If you are instructed to return the RAID controller follow all packaging instructions and use any packaging materials that are supplied to you for shipping 8 To complete the removal procedure go to Completing the parts replacement arad Installing the RAID controller Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com suppor Chapter 5 Installing removing or replacing hardware 65 This section provides instructions on how to install the ThinkServer 8708ELP SAS RAID adapter hereafter referred to as the RAID controller within this section To install the RAID controller do the following Note Use any documentation that comes with the RAID controller and follow those instructions in addition to the instructions in this section 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 3 Touch the static protective pack
146. rs are installed correctly e The server and the monitor are turned on e The mouse is enabled in the Setup Utility program 2 If you are using a USB mouse or pointing device and it is connected to a USB hub disconnect the mouse or pointing device from the hub and connect it directly to the server 3 Replace the following components one at a time in the order shown restarting the server each time a Mouse or pointing device b Trained service technician only System board 16 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Memory problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom The amount of system memory 4 that is displayed is less than the amount of installed physical memory Action Make sure that e No error LEDs are lit on the operator information panel or on the DIMM e Memory mirroring does not account for the discrepancy e The memory modules are seated correctly e You have installed the
147. rver 2 Remove the server cover See Removing the server cover on page 42 Chapter 5 Installing removing or replacing hardware 69 3 Remove the eight screws that secure the heat sink assembly J EJ and gently lift out the heat sink assembly Figure 32 Removing the heat sink assembly H Screws E Air flow Indicates the front of the chassis 4 If you are instructed to return the heat sink assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping 5 To install the heat sink assembly see Installing the heat sink assembly Installing the heat sink assembly Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install the heat sink assembly 70 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual CAUTION AA The heat sink and microprocessor might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover To install the heat sink assembly do the following 1 Remove all media from the drives and turn off all attache
148. s KJ EJ and H from the system board Then disconnect power supply cables and H from the backplane Sr FI si a a 0 b l z m Fa o cee f FB o een van 2 am Figure 42 Disconnecting the power supply cables 5 Disconnect the power supply cables from any other cards or devices Note The power supply cables are integrated parts of the power supply Do not try to remove or disconnect the power supply cables from the power supply 6 Carefully lift the power supply out of the server 7 If you are instructed to return the power supply follow all packaging instructions and use any packaging materials that are supplied to you for shipping 8 To install a new power supply see Installing the power supply Installing the power supply Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that
149. s listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A Lenovo optional device that 4 Make sure that was just installed does not e The device is designed for the server For a list of the supported options for work your server go a anew lenove con tdnkecrce On the ThinkServer systems page click Products gt Options e You followed the installation instructions that came with the device and the device is installed correctly e You have not loosened any other installed devices or cables You updated the configuration information in the Setup Utility program Whenever memory or any other device is changed you must update the configuration 2 Reseat the device that you just installed 3 Replace the device that you just installed A Lenovo optional device that 4 used to work does not work now Make sure that all of the hardware and cable connections for the device are secure 2 Ifthe device comes with test instructions use those instructions to test the device 3 If the failing device is an SCSI device make sure that e The cables for all external SCSI devices are connected correctly The last device in each SCSI
150. sembly with the hard disk drive out of the bay Figure 16 Removing the hard disk drive tray assembly with the hard disk drive 2 Remove the screws that secure the hard disk drive in the tray Then remove the hard disk drive Figure 17 Removing a 3 5 inch hard disk drive 52 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 3 If you are instructed to return the removed hard disk drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping 4 To complete the removal procedure go to Completing the parts replacement lon page 87 Installing a hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product nal Cone li obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install a hot swap hard disk drive This section applies only to server models that support hot swap hard disk drives Attention To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each drive bay Important Before you install optional hardware devices make sure that the server is working correctly If the server is not working
151. ser card with a PCI card installed 6 To complete the removal procedure go to Completing the parts replacement on page 87 Installing or removing a PCI card This section provides instructions on how to install or remove a PCI card Installing a PCI card Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install a PCI card To install a PCI card do the following Note Use any documentation that comes with the PCI card and follow those instructions in addition to the instructions in this section Chapter 5 Installing removing or replacing hardware 59 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 42 Remove the riser card See Removing the riser card on page 57 4 Install the PCI card into the slot on the riser card w Figure 24 Installing a PCI card into the slot on the riser card 5 Install the riser card into an appropriate PCI card slot
152. server place it in its original container c Check the appropriate support Web sites for the latest updates for your basic input output system BIOS code utility programs device drivers and other software applications Follow the instructions provided by your Service Provider to download and install updates d Itis recommended that you replace the battery pack on the battery card assembly annually or after 500 recharging cycles whichever comes first e The temperature of the battery card assembly is generally 15 20 degrees higher than the ambient temperature during fast charge Therefore to complete fast charge cycle the ambient temperature should be less than 45 degrees If the ambient temperature exceeds 45 degrees the fast charge cycle will terminate prematurely thus preventing the battery card assembly from reaching a fully charged state 66 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Attention When attaching the battery card assembly to a PCI Express slot center the Phillips head screw driver to avoid damaging the screw head and do not over tighten the screws as you might damage the battery card assembly The battery in the battery card assembly must recharge for at least six hours during fast charge under normal operating conditions a Note the top view and the bottom view of the battery card assembly jo o Figure 28 Bottom view J3 batter
153. suggested actions in the order in which they are listed in the Action column until the problem is See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91fo determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The DVD drive is not recognized 1 Make sure that e The SATA channel to which the DVD drive is attached primary or secondary is enabled in the Setup Utility program e All cables and jumpers are installed correctly e The signal cable and connector are not damaged and the connector pins are not bent The correct device driver is installed for the DVD drive 2 Reseat the following components a DVD drive b DVD drive cables 3 Replace the following components one at a time in the order shown restarting the server each time a DVD drive b DVD drive and cables c Trained service technician only System board Copyright Lenovo 2010 13 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91to determine which components are cus
154. surface on the outside of the server Then remove the Ethernet card from the package 4 See Installing a PCI card on page 59 and follow those instructions to install the Ethernet card 5 ao the installation go to Completing the parts replacement on page On Linux operating systems you do not need to install any device driver for the Ethernet card on Windows operating systems you need to install the device driver for the Ethernet card To install the device driver on Windows operating systems do the following 1 Save any open documents and exit all applications 2 Insert the EasyStartup DVD that came with your server into the DVD drive Note You do not need to use the driver disc that came with the Ethernet card 3 Right click My Computer and select Properties The System Properties window opens 4 On the Hardware tab click the Device Manager button The Device Manager window opens 5 Expand the Network adapters and then right click one of the Ethernet cards PRO 1000PT or the yellow question mark 6 Select Update Driver The Hardware Update Wizard program opens 7 Select Install the software automatically Recommended and click Next to continue 8 Follow the instructions on the screen 62 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Installing removing or replacing hardware devices This section provides instructions on how to install remove or replace
155. t visible to the user When the User Interface Application regains control you will see the results screen Before distributing the firmware update to other servers ensure that your server can restart successfully without encountering hardware problems ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Note After updating the BIOS all the BIOS settings become the default settings of the updated BIOS version You need to check and reconfigure the BIOS settings for your specific needs Installing the ThinkServer EasyManage program To install the ThinkServer EasyManage Agent you must already have a core server running the ThinkServer EasyManage Core Server program The ThinkServer EasyManage Agent must be installed from that core server Refer to the ThinkServer EasyManage Core Server documentation about Agent deployment for instructions on the various ways to deploy the ThinkServer EasyManage Agent to your new server Also the ThinkServer EasyStartup program provides an option to install the ThinkServer EasyManage Agent as part of the operating system installation process Chapter 7 Configuring the server 119 120 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Appendix A RAID battery card assembly Specifications Battery life and data retention time Copyright Lenovo 2010 The following table provides specifications of the RAID battery card assembly
156. ter 5 Installing removing or replacing hardware This chapter provides instructions on how to install remove or replace hardware for your server FRU replacements are to be done only by trained service technicians This chapter does not contain the removal or replacement procedure for all FRUs Only the major FRUs are documented This chapter contains the following topics e Guidelines e Removing the server cover on page 42 Z optional hardware devices on e Installing removing or replacing hardware devices on page 63 e Completing the parts replacement on page 87 Guidelines This section provides some guidelines that you should read and understand before using your server m Attention Do not open your server or attempt any repair before reading and understanding chapter 1 About this manual on page land the Safety Information To obtain a copy of the Safety Information go to Notes 1 Use only server parts provided by Lenovo 2 When installing or replacing a FRU use the appropriate instructions in this section along with the instructions that come with the FRU Basic guidelines Before you use the server be sure to read and understand the following guidelines e Be sure to read and understand the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and These information will help you work s
157. the machine type and model serial number asset tag and UUID Note Do not change any unfamiliar item value under the Advanced menu Table 22 Submenus under the CPU Configuration Item Option Description Disabled Enabled C1E Support Enable or disable the C1E function of the microprocessor This setting might impact system performance Disabled Enabled Hardware Prefetcher Enable or disable the prefetch function of the microprocessor This setting might impact system performance Disabled Enabled Adjacent Cache Line Prefetch Enable or disable the adjacent cache line prefetch This setting might impact system performance Chapter 7 Configuring the server 105 106 Table 22 Submenus under the CPU Configuration continued Item Option Description MPS and ACPI MADT ordering Legacy ordering Modern ordering Select the MPS and ACPI MADT ordering method Intel Virtualization Tech Disabled Enable or disable the Intel Enabled Virtualization Tech This technology can provide additional capacity for hardware computing If you set this feature to Enabled you have to turn off the server and disconnect the power cord from electrical outlet and then reconnect the power cord and turn on the server to make this feature take effect Execute Disable Bit Disabled Enabling the Execute Disable Ca
158. thout outside assistance by using the information available on the Lenovo Support site or by following the troubleshooting procedures that Lenovo provides in the documentation that is provided with your Lenovo product The documentation that comes with Lenovo systems also describes the diagnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operating system or program Using the documentation Information about your Lenovo system and preinstalled software if any or optional device is available in the documentation that comes with the product That documentation can include printed documents online documents readme files and help files Most of the documentation for your server is on the ThinkServer Documentation DVD provided with your server See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to Ihttp www lenovo com supportland follow the instructions Getting help
159. thrown away but rather reclaimed upon end of life per this Directive FE IDOT IK EU AESLU NYLI IENTOAABMENET Oa ITIL EU REICH ST 5 E EA TR RTE Apa UA a Rn ec teLae WET epee tk EU HECHT 4 te ay DERE YIII ZLODR TEDT EF COIRNVL EMAAR o ERC EDE gt THEU TANEK DA AL Lk AM SCAT WC OW MICH oS CWET Remarque Cette marque s applique uniquement aux pays de l Union Europ enne et a la Norv ge L etiquette du systeme respecte la Directive europ enne 2002 96 EC en mati re de Dechets des Equipements Electriques et Electroniques DEEE qui determine les dispositions de retour et de recyclage applicables aux syst mes utilis s travers l Union europ enne Conform ment la directive ladite tiquette pr cise que le produit sur lequel elle est appos e ne doit pas tre jet mais tre r cup r en fin de vie Appendix C Notices 129 In accordance with the European WEEE Directive electrical and electronic equipment EEE is to be collected separately and to be reused recycled or recovered at end of life Users of EEE with the WEEE marking per Annex IV of the WEEE Directive as shown above must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to customers for the return recycling and recovery of WEEE Customer participation is important to minimize any potential effects of EEE on the envir
160. ting the hard disk drives to non RAID Recovery Volume Options is a recovery option when the RAID mode is Recovery Exit is for exiting the program Creating the RAID volume This section provides instructions on how to create the RAID volume by using the Intel Matrix Storage Manager program To create the RAID volume by using the Intel Matrix Storage Manager program do the following 1 Select Create RAID Volume from the Intel Matrix Storage Manager program main menu and press Enter The CREATE VOLUME MENU opens 2 Follow the instructions on the screen to set the volume name and RAID level select hard disk drives the strip size RAID 1 cannot be striped and the capacity Note Do not exceed the maximum capacity 3 When finish all the settings press Enter A warning message will be displayed Press Y to confirm your settings and create the volume Deleting the RAID volume This section provides instructions on how to delete the RAID volume by using the Intel Matrix Storage Manager program To delete the RAID volume by using the Intel Matrix Storage Manager program do the following 1 Select Delete RAID Volume from the Intel Matrix Storage Manager program main menu and press Enter The DELETE VOLUME MENU opens 2 Follow the instructions on the screen to select the RAID volume and press Del 3 Press Y when prompted to delete the RAID volume Rebuilding the RAID volume When there is a failing hard disk dr
161. tomer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A DVD is not working correctly 4_ Clean the DVD 1 2 Reseat the DVD drive 3 Replace the DVD drive The DVD drive tray is not working Make sure that the server is turned on N Insert the end of a straightened paper clip into the manual tray release opening 3 Reseat the DVD drive 4 Replace the DVD drive General problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in Chapter 6 Parts listing RD230 Types 1043 1044 4010 and 4011 on page 91 to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A cover lock is broken an LED If the part is a CRU replace it If the part is a FRU the part must be replaced by a is not working or a similar trained service technician problem has occurred Hard disk drive problems Follow the suggested actions in the order in which they are listed in the Act
162. ts in the minimum configuration one at a time until the problem is isolated Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operating system you are using See the operating system documentation for information about Ethernet controllers and see the Ethernet controller device driver readme file Try the following procedures e Make sure that the correct device drivers which come with the server are installed and that they are at the latest level Make sure that the Ethernet cable is installed correctly The cable must be securely attached at all connections If the cable is attached but the problem remains try a different cable If the Ethernet controller is set to operate at 100 Mbps you must use Category 5 cabling If you directly connect two servers without a hub or if you are not using a hub with X ports use a crossover cable To determine whether a hub has an X port check the port label If the label contains an X the hub has an X port Determine whether the hub supports auto negotiation If it does not try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub Check the Ethernet controller LEDs on the rear panel of the server These LEDs indicate whether there is a problem with the connector cable or hub The Ethernet link status LED is lit when the Ethernet controller receives a link p
163. ts replacement on page Removing or installing the system board This section provides instructions on how to remove or install the system board Removing the system board Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the system board CAUTION AA The heat sink assembly might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover To remove the system board do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Chapter 5 Installing removing or replacing hardware 83 2 Remove the server cover See Removing the server cover on page 42 PCT cant co pave en any adapter cards installed in the PCI card slots See Removing a IPCI card on page 60 IPCI card on page 60 4 Remove the heat sink assembly and a memory module See er heat sink assembly on page 69land Removing a memory module on page 5 u the battery See R
164. ulse from the hub If the LED is off there might be a defective connector or cable or a problem with the hub The Ethernet transmit receive activity LED is lit when the Ethernet controller sends or receives data over the Ethernet network If the Ethernet transmit receive activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed Check the LAN activity LEDs on the rear of the server The LAN activity LED is lit when data is active on the Ethernet network If the LAN activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed Check for operating system specific causes of the problem Make sure that the device drivers on the client and server are using the same protocol If the Ethernet controller still cannot connect to the network but the hardware appears to be working the network administrator must investigate other possible causes of the error 24 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Solving undetermined problems If the diagnostic tests did not diagnose the failure or if the server is inoperative use the information in this section If you suspect that a software problem is causing failures continuous or Damaged data in CMOS memory or damaged firmware can cause undetermined problems To reset the CMOS data use the password switch 2 SW4 to override the
165. up to eight industry standard single rank or dual rank 1333 MHz DDR3 third generation double data rate registered synchronous dynamic random access memory SDRAM dual inline memory modules DIMMs High performance graphics controller The server comes with an onboard high performance graphics controller that supports high resolutions and includes many performance enhancing features for the operating system environment Redundant connection The two onboard network interface controllers NIC provide a failover capability to a redundant Ethernet connection If a problem occurs with the primary Ethernet connection all Ethernet traffic that is associated with the primary connection is automatically switched to the redundant NIC If the applicable device drivers are installed this switching occurs without data loss and without user intervention Intelligent Platform Management Interface IPMI 2 0 The command line interface provides direct access to server management functions through the IPMI 2 0 protocol Use the command line interface to issue commands to control the server power view system information and identify the server You can also save one or more commands as a text file and run the file as a script RAID support The server supports the onboard SATA software RAID and an installed SAS RAID card ThinkServer 8708ELP SAS RAID adapter which are required for you to use the hot swap SATA or SAS hard disk drives and to
166. ure 15 Installing the optical drive 6 Connect the power cable to the optical drive power connector on the backplane See Locating connectors on the backplane on page 35 7 Connect the signal cable to the SATA 5 connector on the system board See Locating parts on the system board on page 32 8 el the installation go to Completing the parts replacement on page Removing a hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 37 To obtain a copy of the publications go to http www lenovo com suppor This section provides instructions on how to remove a hot swap hard disk drive This section applies only to server models that have hot swap hard disk drives installed Attention To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each drive bay To remove a hot swap hard disk drive do the following Note You do not have to turn off the server when removing a hot swap hard disk drive Chapter 5 Installing removing or replacing hardware 51 1 Rotate the drive tray handle H of the hard disk drive tray assembly to the open position Then grasp the handle and pull the drive tray as
167. use the keyboard The keys used to perform various tasks are displayed at the bottom of each screen Note Use the default setting for any item you are not familiar with Do not change the value of unfamiliar items or items that are not mentioned in this manual to avoid any unexpected problems If you cannot turn on the server because of incorrect BIOS settings refer to Table 7 on page 34 and use the jumpers to clear CMOS and recover to the factory default settings Introduction of the BIOS items The following tables list all the main menus and items in the Setup Utility program Some items might vary because of the BIOS updates Notes 1 Use the default setting for any item you are not familiar with Do not change the value of unfamiliar items or items that are not mentioned in this manual to avoid any unexpected problems If you cannot turn on the server because of incorrect BIOS settings refer to Table 7 on page 34land use the jumpers to clear CMOS and recover to the factory default settings 2 After updating the BIOS all the BIOS settings become the default settings of the updated BIOS version You need to check and reconfigure the BIOS settings for your specific needs Table 19 The Setup Utility program main menu Item Description Main Set the basic BIOS parameters Advanced Set the advanced BIOS parameters PCIPnP Set the PCI parameters Boot Set the boot parameters Security Set the security paramet
168. utput e ThinkServer 8708ELP SAS RAID adapter Low range vary depending on the number and Minimum 100 V ac type of optional features installed and Maximum 127 V ac the power management optional features in use Input frequency range 50 to 60 Hz 2 The sound levels were measured in controlled acoustical environments High range according to the procedures specified Minimum 200 V ac by the American National Standards Maximum 240 V ac Institute ANSI S12 10 and ISO 7779 and are reported in accordance with ISO 9296 Actual sound pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources The noise emission level stated is the declared upper limit sound power level in bels for a random sample of system Input frequency range 50 to 60 Hz 3 There is no keyboard connector or mouse connector on the server You can connect a USB keyboard and USB mouse to the server by using the USB connectors Software programs Lenovo provides software to help get your server up and running EasyStartup The ThinkServer EasyStartup program simplifies the process of configuring RAID and installing supported Microsoft Windows and Linux operating systems and device drivers on your server The EasyStartup program is provided with your server on the ThinkServer EasyStartup DVD The DVD is self starting bootable The user guide for the EasyStartup prog
169. uty Cycle 60 Duty Cycle Select the PWM Minimal 45 Duty Cycle Duty Cycle for the fan 30 Duty Cycle 60 100 45 100 or 30 100 Fan Failure LED Indication Disabled Enable or disable the fan Enabled alarm function If this option is set to Enabled a message about fan failure will be displayed on the POST screen when the rotational speed of each fan is less than 800 rpm Hardware Health Event Read Only The sensor data in this Monitoring option is for read only The detected data includes the temperature and system fan rotational speed Note The settings in are the default settings in the Setup Utility program 108 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual Table 27 Submenus under the IPMI 2 0 Configuration Item Sub item Option Description View BMC System View the system Event Log event log Clear BMC System Delete the system Event Log event log Set LAN Set the IP address Configuration source IP address subnet mask and gateway address Set PEF PEF SUPPORT Disabled Enable or disable the Configuration Enabled PEF support BMC Watch Dog Disabled Disable or enable the Timer Action Reset System Power Down Power Cycle OS based dongle If enabled whenever any problems arising from the operation system such as the system halted the system management feature will take actions of Reset System Power Down or Pow
170. vides instructions on how to install a new system board after a failing system board is removed CAUTION AA The heat sink and microprocessor might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover To install a new system board after a failing system board is removed do the following 1 Install a new system board into the chassis and align the screw holes with those in the chassis Insert and tighten the nine screws that secure the system N A Figure 46 Installing the nine screws that secure the system board 2 Install the microprocessor See Installing the microprocessor on page 73 3 Install the battery See Installing the system board battery on page 63 86 ThinkServer RD230 Types 1043 1044 4010 and 4011 Hardware Maintenance Manual 4 Install the heat sink assembly and a memory module See Installing the heat sink assembly on page 70 and Installing a memory module on page 44 5 Install the adapter cards in the PCI slots See Installing a PCI card on page 6 Not
171. y created using the EasyStartup program If you continue to the main program interface you will have the following selectable options Compatibility notes This selection provides information about the RAID controllers operating systems and server configurations supported by that version of the EasyStartup program User Guide This selection provides information about the features provided by that version of the EasyStartup program Hardware list This selection displays a list of hardware devices detected by the EasyStartup program Configure RAID This selection enables you to view the current RAID configuration for each installed RAID controller and make changes if needed Install operating system This selection displays a series of choices and prompts to collect information required for installation prepares the hard disk for installation and then initiates the installation process using the user provided operating system installation CD or DVD About This selection displays version information and legal notices Configuring RAID The RAID configuration feature that is part of the EasyStartup program enables you to view and change RAID settings for supported RAID controllers Through this feature you have the ability to configure each installed controller The program automatically detects the number of discs currently attached to the controller determines the possible RAID configurations that can be configu
172. y pack harness connector H J1 connector J2 board to board connector le Ei Figure 29 Top view Battery pack harness b Insert the battery pack harness connector as shown in Figure 29 into the Cc 5 pin J3 battery pack harness connector as shown in on the backside of the battery card assembly With the front side up place the RAID controller on a flat clean static free surface Hold the battery card assembly with the battery side up and the J2 board to board connector as shown in Figure 28 lining up with the J7 BBU connector on the RAID controller as shown in Figure 30 on page 68 Chapter 5 Installing removing or replacing hardware 67 e Carefully press the battery card assembly onto the RAID controller so that the two connectors are firmly joined Then secure the battery card assembly to the RAID controller with the three screws and the standoffs that come with the battery card assembly accessory kit Figure 30 Installing the battery card assembly 5 See Installing a PCI card on page 59 and follow those instructions to install the RAID controller 6 Connect the mini SAS signal cable to the RAID controller and the backplane by doing the following Note Use the 200 mm 7 87 inches mini SAS signal cable T Figure 31 Connecting the mini SAS signal cable Port 0 3 on the RAID Label for the mini SAS signal

Lenovo THINKSERVER RD230 User's Manual

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