Integra Telecom 5300 User's Manual
Contents
1. lm unable to take your call at the moment Please leave a brief message and will return your call as soon as can Optional Press zero if you need immediate assistance ACCESSING VOICE MAIL MESSAGES ACCESSING VOICE MAIL from your own phone e Press the V Mail key e Enter your password ACCESSING VOICE MAIL from a different phone Note Mailbox of used phone must be setup first or this will not work e Dial voicemail extension 5999 e When system answers press the key e When asked enter your extension amp password ACCESSING VOICE MAIL when away from the office e Call 612 355 5999 e When system answers press the key e When asked enter your extension amp password VOICEMAIL MAIN MENU Play Play Unread and Read message s Make Record and send message List Call a contact from your contact list Availability Set availability status next page User Options See User Options next page Folders Access other Message Folders Transfer to 0 Transfer to the Attendant Dial ext Allows you to dial an extension eXit Exit menus O IF IO O 0 N O10 N OTHER MENUS here and next page 7 Play a Message Select type of message to play Note you will only hear the voice prompts below if you have both read and unread messages in your inbox simultaneously Unread Messages voice prompt Read Messages voice prompt Deleted Messages silent option All Messages voice prompt KO G0 IN Available at any time during playback anno2. AN INCOMING CALL TEA a Lifthandset or press speaker of ringing telephon nom mmmn m e PLACE AN OUTGOING CALL Softkeys a Dial 9 the number you wish to call SK lt backspace function See DND PLACE AN INTERNAL CALL Dial the extension number SK Call Me Back Use Call Me Back only when connecting to a busy internal phone to be notified when they hang up Voicemail iaa Headset PLACE A CALL ON HOLD a With a call on the line press the de red Hold key To reconnect with the caller Press the flashing line key on page 1 of your page keys TRANSFER A CALLER TO ANOTHER EXTENSION With a call on the line press the Mila key Trans Conf Dial destination extension number a Optional Wait for answer and announce call if desired mm Press the key to cancel transfer and return to caller Hang Up to transfer call or press Release Me SK ee MER TRANSFER A CALLER TO A VOICE MAILBOX With a call on the line press e Sve Trans Conf Dial 5999 voicemail extension Enter the extension number followed by the key Hang up immediately to transfer call to voicemail 5 B B B CONFERENCE CALLS With a call on the line press the key Trans Conf Dial second internal or external Press the key again to bring all parties together Repeat the process to add more callers to the conference The maximum is an 8 party conference includes yourself 3 5 5 5 PLACE YOUR PHONE IN DO N
3. OT DISTURB DND Press to turn Do Not Disturb ON or OFF key will light when DND is ON DIALING 911 The 911 emergency number is designed to provide immediate access to emergency services Dial 911 or 9911 Verify your location and state the nature of the emergency REDIAL dials the last outside number not extensions APPLICATIONS CS Provides primary access to phone settings Press the blue Applications key to access Displays Caller ID info if available for missed or received calls plus dialed call info for the last 20 events combined total Call Forwarding Forward calls instead of going to voicemail Settings Programming your phone See below Information about the last received call SETTINGS Allows you to make adjustments to your phone including Press the blue Applications key then press Settings to access EA Use to assign features to available keys next page Contrast Adjust display contrast of your phone Audio Feedback Allows volume adjustment of error beeps SUPERKEY if programmed Appears on one of the Programmable Keys pages allowing access to various functions Press the No softkey to advance from one item to the next Press SUPERKEY a second time to exit the menus Some of the more popular functions are rnonenoor Displays internal nny oo location Use Settings gt Programmable Keys e inext page Timed Reminder Used as an alarm clock Rin
4. User Name Extension USER GUDE Ty intermediate District 287 Indicator e Applications e Cancel d Ha wpa e Ho yP e Tran Conf e Message and or Callback SUUGCUTTiT age Keys 11 Programmable Feature Keys Softkeys MITEL 5330 IP Phone win 6510 Voicemail integra 61 60 Golden Hills Drive Golden Valley MN 55416 763 745 8000 Rev 6 08 Softkeys Programmable Keys Navigation Page Keys 5330 IP PHONE DEFAULT WINDOW amp KEYS your displayed functions may be different than those pictured Allows access to specific call control features which are context Softkeys sensitive These three softkeys are non programmable specific to an application or the current state of the phone Once programmed these keys launch specific features Programmable Use the Settings application to program these keys Keys The 5330 provides 8 programmable keys per page some will already be programmed for you Navigation Choose which of the three key pages to display activate Page Keys using the Back amp Next navigation keys SSS Status Line Displays time date and icons indicating feature states Information Provides prompts in most phone applications Area Content changes based on the application E Shows context and summary information ooter such as Page Indicators numbers of items etc USING YOUR PHONE NOTE SK below refers to SoftKey options that appear in the display ANSWER
5. al greetings over ride all Personal greetings Notes integra TELECOM The phone system that you have purchased offers many benefits to individuals and businesses alike No doubt many of you probably know of other businesses friends family associates and neighbors that are 1 Moving 4 Want new technology 2 Expanding 9 Have multiple sites to connect 3 Simply need a new phone system or voicemail system All of these are good candidates for new phone systems Assuming you are satisfied with the products and services we offer we would enjoy the opportunity to speak with your associates to determine if we have a solution for their telecom needs Eschelon Telecom Inc pays a 50 00 or 1 referral fee whichever is greater for referrals to whom we can provide a solution Please contact us with referral information you may have including business name telephone number and contact person please let us know whether or not we can use your name when contacting these businesses Integra Telecom 6160 Golden Hills Dr Golden Valley MN 55416 763 745 8000
6. ger Adjust Adjusts ring pitch amp ring volume Use volume keys to scroll through choices Phone Book Note You will also see functions that are NOT enabled activated on your system USING THE SETTINGS APPLICATION a Press the blue 3 Applications key then press Settings The display updates yours may be slightly different than shown Prompts appear in the Information Select an item below to upper portion of the screen Ea i The Footer shows how many options are available for that step The example says 12 items 1 8 User Information PROGRAMMING SPEED CALL KEYS Languages Blue text reflects the display prompt a Green text reflects a key press i Call Notification Brightness and Contrast Press the blue J Applications A ren Saver key then press Settings unless already done above Press Programmable Keys Select a key to program on any page Assign a feature to this key note the 6 pages of options some will not work Press Speed Call Press Edit Label Enter letters much as you would on a cell phone Multiple presses of a key on the keypad will cycle through lower case then upper case letters Pause and the letter is inserted Caution A slight pause may insert the wrong letter Use Backspaceto correct Press Edit Number outside line then continue entering the Press Save when done save name Use the keypad to enter 9 for an rest of the phone number Press Save when done save n
7. n press After message is recorded 9 Send Exit and send your message Review Listen to the message you just recorded Discard Discard the message Append Add to your recorded message Message Addressing Options 4 options listed next ONON 2 Confidential Receiver cannot forward the message 7 Receipt Receive notice when your message is heard 8 Urgent Place this message first in the destination mailbox 9 Exit Message Addressing Options Exit the options menu 8 User Options 4 Greetings Record your greetings 7 Personal Change Personal Greeting 2 Busy Change Busy Greeting 5 Location Record Location Greeting 6 Optional Custom Record Custom Greeting s 8 1 Record Record an Optional Greeting 2 Activate Activate an Optional Greeting 4 Internal Record Internal Greeting 9 exit Exit to main menu When accessing a greeting press 1to review 2to record any other key to skip After recording press 1to accept 2to rerecord 3to delete 4to review 6 Name Record your name 7 Passcode Change your passcode 4 15 digits 5 Distribution List Set up and send messages to more than one mailbox at atime You create a group number and group name 3 Fax Set default fax number 2 Additional Set additional options 9 exit Exit User Options Menu Optional Custom greetings require a 2 digit designation 01 02 03 etc that must be enabled when you want to use it and disabled when you want to turn it off as in a vacation greeting Option
8. umber Press Save to save the entire entry Press Close if done or begin to program another key Press Close again to exit the Settings menus Test the Speed Call key to verify correct programming Melo ECU ACK _ Settings 12 items 5 5 5 5 5 5 5 B 5 D D B B 5 Set Up Your Voice Mail Box 6510 VM System Use for initial setup of a new voice mailbox only Press the V Mail key If not at your phone see Accessing instructions below If asked to Enter your password enter 11 11 initial temporary password A tutorial will play instructing you on setting up your mailbox Do NOT skip any step even if given the option Press when completed with each step The voice mail system will 1 Prompt you to change your Password 4 15 digits You ll hear Press 1 to Review Any other key to skip 2 Prompt you to record your Personal Greeting You ll hear Press 1 to Review 2to Record Any other key to skip 3 Prompt you to record your Busy Greeting You ll hear Press 1 to Review 2to Record Any other key to skip 4 Prompt you to record your Unavailable Greeting You ll hear Press 1 to Review 2 to Record Any other key to skip 5 Prompt you to record your Name You ll hear Press 1 to Review 2to Record Any other key to skip Continue through the tutorial until you hear the attendant say that your mailbox is fully set up SAMPLE GREETING Hi This is of
9. unced by the attendant after a message has completed playing 7 Play Again Repeat message just played 2 Answer Answer message internal only 4 Give Send message to another mailbox 5 Keep Keep message 3 Discard Discard message Hear Message Moved Print to fax N A 6 Make Make a new message 9 exit Exit to main menu 8 Unread Mark unread and skip to next message 1 Timestamp Plays timestamp and envelope While message is playing 1 Pause Pause for 5 seconds Rewind Rewinds message 5 seconds Fast Forward Fast forward 5 seconds 2 Availability The system responds You are availability and your status is 2 Availability Check your availability 4 Greeting Listen to current unavailable greeting 1 Review Review current greeting 2 Record Record a new greeting or rerecord curert ANY KEY Keep the current greeting 7 Location Choose a location setting 3 Desk Set location to Desk 6 Meeting Set location to Meeting 4 Home Set location to Home 5 Lunch Set location to Lunch 8 User Set location to User Defined 2 Absence Set location to Extended Absence 1 Default Set location to Default Location x Calendar Set location to Locations Calendar 9 exit Set location to 9 exit Return to the Main Menu 6 Making and Sending Messages e Enter destination mailbox number or Distribution List press gt followed by the list number e Press 1 if destination is correct or press 2 if incorrect and re enter e Record the message the
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