Huawei E219 User's Manual
Contents
1. 1 Plug in the modem into the USB slot available on your laptop PC 2 Your laptop PC should detect the modem and install the driver of the modem automatically 3 Your laptop PC will then prompt you to install the DiGi Internet Connection Manager 4 Follow the on screen instructions to complete the installation DiGi Internet Safety Information Read the safety information carefully to ensure the correct and safe use of your M od e m FAQ wireless device Interference Do not use your wireless device if using the device is prohibited or when it cause danger or interference with electric devices Medical Device e Do not use your wireless device and follow the rules and regulations set forth by hospitals and healthcare facilities e Some wireless devices may affect the performance of hearing aids For any such problems consult your service provider e If you are using an electronic medical device consult the doctor or device manufacturer to confirm whether the radio waves affect the operation of this device Area with Inflammables and Explosives To prevent explosions and fires in areas that are stored with inflammable and explosive devices do not use your wireless device and observe the rules Areas stored with inflammables and explosives include but are not limited to the following e Petrol station e Fuel depot such as the bunk below the deck of a ship e Container Vehicle for storing or transporting fuels or chemical prod2. APN Dynamic Static APN Authentication Access number User name Password re What does the blinking LED on the modem indicate BED ae Blinking on for 100ms and Green off for 100ms then on for The modem is powered on 100ms and off for 2700ms Green Blinking on for 100ms and The modem is registered to a GPRS off for 2900ms GSM GPRS EDGE network Blue Blinking on for 100ms and The modem is registered to a off for 2900ms UMTS WCDMA HSDPA network The modem is connected to The modem is connected to The modem is connected to Q How do I configure the settings to DiGi s settings to enable me to connect A The built in driver and client should already have DiGi s settings However in case you need to alter the settings please follow the steps below Connecting the E219 with a PC Note First power on the computer Then connect the E219 with the computer Otherwise the E219 cannot be installed normally The following figure is the sketch map of the data cable Auxiliary USB data cable Main USB data cable Mini USB connector 1 Plug the mini universal series bus USB connector into the E219 2 Plug the connectors of the main USB data cable and the auxiliary USB data cable into the USB interfaces of the computer He BC 3 The OS automatically detects and recognises new hardware and starts the installation wizard If the installation wizard does not
3. Acronyms and Abbreviations The Third Generation Access Point Name Domain Name Server General Packet Radio Service Personal Identification Number PIN Unblocking Key Subscriber Identity Module UMTS Service Identity Module Windows Internet Name Service 11 4 FAQ What should I do if cannot access the Internet 1 Check the network signal strength 2 Check whether you have activated the wireless online service You can ask the local network operator how to activate it 3 If the wireless online service is activated check network settings according to the instructions in Internet Services 10 WEEE Approval The wireless device complies with the essential requirements and other relevant provisions of the Waste Electrical and Electronic Equipment Directive 2002 96 EC WEEE Directive RoHS Approval The wireless device complies with the restriction of the use of certain hazardous substances in electrical and electronic equipment Directive 2002 95 EC ROHS Directive Laws and Regulations Observance Observe laws and regulations when using your wireless device Respect the privacy and legal rights of the others Care and Maintenance It is normal that your wireless device gets hot when you use or charge it Before you Clean or maintain the wireless device stop all applications and disconnect the wireless device from your PC e Use your wireless device and accessories with care and in clean environment Kee
4. combo box select a setting 2 Click Delete and the Prompt dialog box is displayed 3 Click Yes to delete the setting or click No to cancel the deletion 1 Click the Network Type tab 2 In the Network Type drop down combo box select the corresponding network type 3 In the Band down drop list box select the corresponding frequency band 4 Click Apply 5 Click OK to save and enable the settings Selecting a Registration Mode You can set the search and registration mode after selecting the network type 1 Click the Registration Mode tab 2 Select Auto search and register or Manual search and register Auto Search and Register When you select Auto search and register the terminal product can automatically search and register to a supplied network Manual Search and Register 1 Select Manual search and register 2 Click Refresh 3 Select an operator name in the list 4 Click Register Connection Profile Settings To display the Dial Up interface do as follows 1 Choose Tools gt Options 2 In the navigation tree click Profile Management 3 Click the Dial Up tab Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits Regulatory Information The following approvals and notices apply in specific regions as noted CE Approval European Union The wireless device is approved to be used in the member states of the EU The wireless device complies with the essential
5. respond double click the AutoRun exe file in the driver path to manually install the E219 Manager Follow the prompts of the installation wizard 5 After the program is installed a shortcut icon for the E219 management program is displayed on the desktop 4 Q What are the laptop PC requirements for this modem to function Launching the Management Program A The USB modem will operate on both a laptop or desktop PC with the After the E219 is installed the management program is launched automatically minimum requirements below Then every time the E219 is connected to the PC the management program is launched automatically e Laptop PC hardware must meet or exceed the recommended system You can also double click the shortcut icon on the desktop to launch the requirements for the installed version of the operating system management program e Hard Disk 50MB free disk space e Operating System Windows XP Windows 2000 Windows Vista Removing the E219 j aR Mac OS X version 10 4 3 Click Safely Remove Hardware icon at the taskbar and follow the on screen USB Modemintertace USB 20 instruction to remove the modem l e Display Resolution 800 x 600 pixels or above Uninstalling the Management Program 1024 x 768 pixels recommended 1 Click Start Menu l 2 Click Control Panel Q How do l install the modem 3 Click Add Remove Program to remove the management program of the E219 A Please follow the steps below
6. User m uide BROADBAND E219 HSDPA USB MODEM DiGi Telecommunications Sdn Bhd 21283m DiGi Lot 10 Jalan Delima 1 1 Subang Hi Tech Industrial Park 40000 Shah Alam Selangor Darul Ehsan Malaysia Always the Enquiries 016 299 3333 1 800 68 3333 or digi com my smarter choice DG 158297 BroadBand UserGuide Manual E219 _ 36 1 FA Size 12cm H x 24cm W Hardware Manual Broadband E219 HSDPA USB Modem Copyright 2009 DiGi Telecommunications Sdn Bhd All Rights Reserved No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of DiGi Telecommunications Sdn Bhd and Huawei Technologies Co Ltd Trademarks and Permissions wW HUAWEI and other Huawei trademarks are trademarks of Huawei Technologies Co Ltd All other trademarks and trade names mentioned in this document are the property of their respective holders Notice The information in this document is subject to change without notice Every effort has been made in the preparation of this document to ensure accuracy of the contents but all statements information and recommendations in this document do not constitute the warranty of any kind expressed or implied I have set the modem tools to WCDMA only signal but why am I getting only EDGE GPRS coverage speed Do take note that your area may not be covered by our 3G network at the moment Please check the coverage map http www digi com my br
7. ares wvctsscdiesdnnannnonesseanencndiasebnecad deanlangnianddameme SEU allalis daa ciel deer eee eter een een reer mre amre er wre tr sere ter eer een ane ferret Acronyms and Abbreviations Thank you for purchasing the Broadband E219 HSDPA USB Modem hereinafter referred to as the E219 With the E219 you can access the Internet through wireless network at a high speed Note e This manual describes the appearance installation and removal of the E219 e For the operation of the management program refer to the User Manual What is in Your Package The package of your E219 contains the following items e One E219 modem e One Quick Start Guide e One USB cable Getting to Know the E219 The following figure shows the appearance of the E219 It is only for your reference The actual product may differ _ DiGi Internet Troubleshooting Guide How do I know that I am connected via the DiGi 3G connection Please refer to the signal bar icon at the bottom left of the Connection Manager window It indicates whether it is connected to a GPRS EDGE or UMTS WCDMA HSDPA network Till WCDMA DiGi Ee Can I unplug the modem without first removing it from the operating system menu The modem supports hot plug in unplug however we would recommend that you remove the device via the operating system first 1 Indicator It indicates the status of the E219 Blinking on for 100ms and The E219 is powered on off for 100ms th
8. d ADDIeVlAt ONS crcivsscisacinnasivachalensctiasaneaadaenslasisthcanesnndednaachees 11 3 Settings and Information Query PIN Operations If a SIM USIM card is used on the terminal the Personal Identity Number PIN code protects your card from unauthorised use You can modify the PIN code and enable disable the PIN verification Note The PIN code and PIN Unblocking Key PUK code are provided along with the SIM USIM card For details contact your service provider Enabling Disabling the PIN Verification You can enable the PIN Verification If it is enabled you need to verify the PIN code when launching the Terminal Management again e To enable Choose Tools gt PIN Operations gt Enable PIN Verification e To disable Choose Tools gt PIN Operations gt Disable PIN Verification Modifying the PIN Code 1 Choose Tools gt PIN Operations gt Modify PIN 2 In the Modify PIN dialog box enter the current PIN code and the new PIN code 3 Enter the new PIN code again 4 Click OK to complete the modification Note The PIN code should be a numeric string of 4 8 digits e Transfer To view the duration of the current connection uploaded downloaded speed and data of the current connection e Statistics To view the last reset time daily monthly yearly uploaded and downloaded data Note The statistical data of the traffic is only for your reference The actual traffic information is accounted on the basis of the traf
9. en on for 100ms and off for 2700ms Green Blinking on for 100ms The E219 is registered to a GPRS and off for 2900ms GSM GPRS EDGE network Blue Blinking on for 100ms The E219 is registered to a and off for 2900ms UMTS WCDMA HSDPA network ce eeose 2 Mini USB interface It connects the E219 with a computer through a USB data cable 3 SIM USIM Card Slot Holds the Subscriber Identity Module UMTS subscriber identity module SIM USIM card Preparing the E219 Requirements for the Computer To use the E219 the computer must meet the following requirements e USB Type A Receptacle Compatible with USB 2 0 Full Speed e Windows 2000 SP4 Windows XP SP2 Windows Vista Mac OS e Your computer s hardware system should meet or exceed the recommended system requirements for the installed version of OS e Resolution for the display 800 x 600 or above Installing the USIM SIM Card 1 Remove the UMTS subscriber identity module subscriber identity module USIM SIM card slot from the E219 2 Theninsert the USIM SIM card into the card slot 3 Make sure that the USIM SIM card is fully in place 4 Insert the card slot into the E219 1 Launch the DiGi Internet Connection Manager 2 Go to Tools gt Options gt Profile Management 3 In the Profile Management window perform the setup as below e APN 3gdgnet e Dial up Number 99 Dial Up rofile Name DiGi Broadband Default B
10. essen EAE iaa 3 3 Settings and Information QUETY ccccccccceceeseseeeeeeeseeseeeeeeessaeeeeeseesnaaseeess 5 PUNO Sl AMON Sisane 5 Choosing a DGVICS santa sd deissmexcyiseiasciste secipsiinstinsn arein Gaxtidueidaashnstiepemashiionss 6 Viewing Diagnostics INMfOMMAUOM uisccictencsccxnaasescenvexvernsenxaecScnusteduameseeneesesseteg 7 SUD Se MEIN S cuss sanatcborsiaacaressgniiateseousi aaeiecnes Hades taruaeeeralaeene ane 7 Network SIG Sacto saat cece ances eee ateetaeenante oeetiue a T 7 Connection Profile SCUING Sic sinsivanvedvncdvassenectniceivs deanuntiwnwannteieediaknannadeniiens 8 By PA E E E E N E E EE EEEE EREET 10 5 Acronyms and ADDIeVlAt ONS crcivsscisacinnasivachalensctiasaneaadaenslasisthcanesnndednaachees 11 3 Settings and Information Query PIN Operations If a SIM USIM card is used on the terminal the Personal Identity Number PIN code protects your card from unauthorised use You can modify the PIN code and enable disable the PIN verification Note The PIN code and PIN Unblocking Key PUK code are provided along with the SIM USIM card For details contact your service provider Enabling Disabling the PIN Verification You can enable the PIN Verification If it is enabled you need to verify the PIN code when launching the Terminal Management again e To enable Choose Tools gt PIN Operations gt Enable PIN Verification e To disable Choose Tools gt PIN Operations gt Disable PIN Verification Modify
11. et number of times the SIM USIM card is locked and you cannot use it until you enter the PUK code The Terminal Management prompts you with the remaining number of attempts for entering the PIN code or the PUK code Unlocking the PIN When the SIM USIM card is locked the Unlock PIN dialog box is displayed after you start the Terminal Management 1 Enter the correct PUK code 2 Enter the new PIN code 3 Click OK to complete the modification Choosing a Device The Terminal Management can support different terminal products When the Terminal Management is launched it searches the matched terminal automatically If two or more terminals are found the connected terminals are displayed on the Choose Device interface You can choose a terminal to run and click OK If two or more supported terminals are connected with the PC you can change or choose a device when running the Terminal Management 6 Software Manual Contents 1 Description of the Terminal Management GUL ccccccsessceeeeeeeeeeeeeeeeenes 1 Launching the Terminal ManagemMent ccccssecccssseeeecssseeeeesneeeeeeaaees 1 interace OVEIWICW chuccsciuecnnatiateanadiiecdunsaneticainacantanteddiaddeesnescuigstnnileddes ueredes 1 2 WRETMNEL SONI CSS va ciakicicsinccaccatnstaiatachastcawaeanmiccnt iasstunnntee uniamaevabsawegwdencecanatuatste 3 Accessing the Internet ccccccssseccsssseeeeessseeeesaaeeeeesaaeeeesaaeeeessaaeeessaaees 3 DLAUISUCS MON MIAO
12. fic data collected by the operator Resetting the Statistics Information To reset the statistics information do as follows 1 In the navigation tree right click a tab 2 Choose Reset Statistics 3 In the Confirm dialog box click Yes Description of the Terminal Management GUI Launching the Terminal Management To launch the program double click the shortcut icon of the Terminal Management on the desktop Note e When you are required to enter the Personal Identification Number PIN code enter the correct PIN and click OK If you fail to enter the correct PIN or PIN Unblocking Key PUK code the network related functions would be unavailable e The SIM USIM card is supplied by the service provider For details contact your service provider Interface Overview Shortcut Icons The following table lists the shortcut icons provided by the Terminal Management Click To Display the Connection interface Query the statistics of the transferred data Access the Internet and connect to the website www myinternet com my Access the Internet and connect to the website www digi com my Status Information The following table lists the status information Status Information Network signal Network information Network connection Transferred data Description Indicates the signal strength of the network Displays the profile of the current network The information of the network connection ok 5 The network i
13. ing the PIN Code 1 Choose Tools gt PIN Operations gt Modify PIN 2 In the Modify PIN dialog box enter the current PIN code and the new PIN code 3 Enter the new PIN code again 4 Click OK to complete the modification Note The PIN code should be a numeric string of 4 8 digits Contents 1 Description of the Terminal Management GUL ccccccsessceeeeeeeeeeeeeeeeenes 1 Launching the Terminal ManagemMent ccccssecccssseeeecssseeeeesneeeeeeaaees 1 interace OVEIWICW chuccsciuecnnatiateanadiiecdunsaneticainacantanteddiaddeesnescuigstnnileddes ueredes 1 2 WRETMNEL SONI CSS va ciakicicsinccaccatnstaiatachastcawaeanmiccnt iasstunnntee uniamaevabsawegwdencecanatuatste 3 Accessing the Internet ccccccssseccsssseeeeessseeeesaaeeeeesaaeeeesaaeeeessaaeeessaaees 3 DLAUISUCS MON MIAO essen EAE iaa 3 3 Settings and Information QUETY ccccccccceceeseseeeeeeeseeseeeeeeessaeeeeeseesnaaseeess 5 PUNO Sl AMON Sisane 5 Choosing a DGVICS santa sd deissmexcyiseiasciste secipsiinstinsn arein Gaxtidueidaashnstiepemashiionss 6 Viewing Diagnostics INMfOMMAUOM uisccictencsccxnaasescenvexvernsenxaecScnusteduameseeneesesseteg 7 SUD Se MEIN S cuss sanatcborsiaacaressgniiateseousi aaeiecnes Hades taruaeeeralaeene ane 7 Network SIG Sacto saat cece ances eee ateetaeenante oeetiue a T 7 Connection Profile SCUING Sic sinsivanvedvncdvassenectniceivs deanuntiwnwannteieediaknannadeniiens 8 By PA E E E E N E E EE EEEE EREET 10 5 Acronyms an
14. oadband After plug in the modem it fails to prompt me to perform the Connection Manager installation What should do Go to My Computer gt DiGi Internet drive and locate the Setup exe file Double click it and it should launch the installation process The modem s Connection Manager has been installed but not the drivers What should I do Remove the modem from the USB slot and re plug it in the same slot or another USB slot am unable to find any new devices in the device manager after the Connection Manager has been installed What should do Please perform the following 1 Uninstall the Mass Storage device from Device Manager 2 Reinstall the modem s software Even after successful installation the Connection Manager does not auto run What should do This occurs with the Windows 2000 operating system which does not support hot plug in You can double click the DiGi Internet icon on the desktop to launch the Connection Manager When I click on the Connect button in the Connection Manager the message Modem not found appears What should do Your PC could not detect your modem or could not recognise the modem s driver Please remove and re plug the modem into the USB port gt O gt O can t get connected What should I do Please check the following 1 Please make sure the modem is connected properly Signal ba
15. p the wireless device from a fire or a lit cigarette e Protect your wireless device and accessories from water and vapour and keep them dry e Do not drop throw or bend your wireless device e Clean your wireless device with a piece of damp and soft antistatic cloth Do not use any chemical agents Such as alcohol and benzene chemical detergent or powder to clean it e Do not leave your wireless device and accessories in a place with a considerably low or high temperature e Use only accessories of the wireless device approved by the manufacturer Contact the authorised service centre for any abnormality of the wireless device or accessories e Do not dismantle the wireless device or accessories This will void the warranty Emergency Call This wireless device functions through receiving and transmitting radio signals Therefore the connection cannot be guaranteed in all conditions In case of emergency you should not rely solely on the wireless device for essential communications Specific Absorption Rate SAR Your wireless device is a radio transmitter and receiver It is not designed to exceed the limits for exposure to radio waves recommended by international guidelines These guidelines are developed by the independent scientific organisation ICNIRP and include safety margins designed to assure the protection of all persons regardless of age and health The guidelines use a unit of measurement known as the Specific Absor
16. ption Rate or SAR The SAR limit for wireless devices is 2 0 W kg and the highest SAR value for this device when tested complied with this limit Body Worn Operation Important safety information regarding radiofrequency radiation RF exposure To ensure compliance with RF exposure guidelines the device must be used with a minimum of 1 5 cm separation from the body Note For details about setting the profile contact your service provider Creating a Dial up Profile 1 Click New to set the profile name access number user name password Access Point Name APN and APN status 2 Click Advanced to set the IP information authentication protocol Domain Name Server DNS and Windows Internet Name Service WINS 3 Click OK to save the advanced settings and return to the Dial Up interface 4 Click OK and the Prompt dialog box is displayed 5 Click Yes to save the settings or click No to cancel the settings Editing a Dial up Profile 1 In the Profile Name drop down combo box select a setting 2 Click Edit to modify the profile name access number user name password APN name and APN status 3 Click Advanced to set the IP information authentication protocol DNS and WINS 4 Click OK to save the advanced settings and return to the Dial Up interface 5 Click OK and the Prompt dialog box is displayed 6 Click Yes to save the settings or click No to cancel the edits Deleting a Dial up Profile 1 In the Profile Name drop down
17. requirements and other relevant provisions of the Radio and Telecommunications Terminal Equipment Directive 1999 5 EC R amp TTE Directive Federal Communications Commission Notice United States Before a wireless device model is available for sale to the public it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure The SAR limit adopted by the USA and Canada is 1 6 watts kilogram W kg averaged over one gram of tissue The highest SAR value reported to the FCC for this device type was compliant with this limit FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may Cause undesired operation This device should be installed and operated with a minimum distance of 20 cm between the radiator and your body when using it via USB cable 10 Acronyms and Abbreviations EDGE GPRS GSM HSDPA OS PIN SAR SIM UMTS USB USIM WCDMA Enhanced Data Rates for GSM Evolution General Packet Radio Service Global System for Mobile Communications High Speed Downlink Packet Access Operating System Personal Identification Number Specific Absorption Rate Subscriber Identity Module Universal Mobile Telecommunications System Universal Serial Bu
18. rs appear on the signal strength icon 2 Access Point Name APN is set to 3gdgnet Tools gt Options gt Profile Management 3 Dial up number should be 99 Tools gt Options gt Profile Management Broadband Customer Service at 016 299 3333 or 1 800 68 3333 check if your subscription is active am experiencing slow Internet browsing speed It takes ages for each page to load Slow connection speed can be attributed to a few factors 1 Check the network signal strength If the connection is poor 2 bars or less you may be in a low coverage location Try moving around to see if you are able to receive better coverage 2 Check the network type GPRS EDGE UMTS HSDPA HSPA WCDMA Please check the network status at the bottom of the Connection Manager 3 Set the network settings in the modem tools to WCDMA only signal Tools gt Options gt Network 4 Are you using any P2P application If yes do turn it off as the P2P application may consume all the available bandwidth am connected but I can t browse or connect to my Messenger 1 Go to your Internet Explorer gt Tools gt Internet Options gt Connection gt LAN Settings and uncheck the Proxy Server settings 2 If it is already unchecked disconnect and reconnect the Internet connection again Table of Contents What is in Your Package Getting to Know the E219 Preparing the E219 Connecting the E219 with aPC w
19. s UMTS Subscriber Identity Module Wideband Code Division Multiple Access TI 1 Choose Tools gt Choose Device 2 Select a device in the device list 3 Click OK to terminate the current terminal and switch to the selected one Viewing Diagnostics Information Choose Tools gt Diagnostics to view the diagnostic information of the terminal device Startup Settings You can set the Terminal Management to launch automatically along with Windows and minimise the interface after the startup 1 Choose Tools gt Options 2 Click General in the navigation tree 3 You can choose the following options e Select Launch on Windows startup The Terminal Management launches automatically along with Windows e Select Minimise window on startup The interface of the Terminal Management is automatically minimised after the Terminal Management is launched 4 Click OK to save the settings Network Settings To display the Network interface do as follows 1 Choose Tools gt Options 2 In the navigation tree click Network Selecting a Network Type You can select different network types to search and access the network 7 Entering the PIN Code When the PIN Verification is enabled you need to enter the correct PIN code to use the network related functions 1 Choose Tools gt PIN Operations gt Enter PIN 2 Enter the correct PIN code 3 Click OK to complete the verification Note If you enter the wrong PIN codes for a pres
20. s connected e E The network is disconnected e Data download is in progress e T Data upload is in progress 2 Internet Services Accessing the Internet After setting the network and connection profiles you can access the network through the Terminal Management To access the Internet do as follows 1 Click 2 Select the correct profile in the drop down list 3 Click Connect to set up the connection When the connection is established the system automatically connects to the website www myinternet com my Note e When the connection is established the main interface displays the details of the current network e When the connection is established choose Disconnect to disconnect from the network Statistics Information You can use the Statistics function to check the network traffic Viewing the Statistics Information To view the statistics information do as follows 1 Click to display the Statistics interface 2 In the navigation tree click the following tabs to display the corresponding diagram 3
21. ucts e Area where the air contains chemical substances and particles Such as granule dust or metal powder e Area indicated with the Explosives sign e Area indicated with the Power off bi direction wireless equipment sign e Area where you are generally suggested to stop the engine of a vehicle Numeric Traffic Security A e Observe local laws and regulations while using the wireless device To prevent accidents do not use your wireless device while driving D e RF signals may affect electronic systems of motor vehicles For more G information consult the vehicle manufacturer e n a motor vehicle do not place the wireless device over the airbag or in the j airbag deployment area Otherwise the wireless device may hurt you owing to the strong force when the airbag inflates e Observe the rules and regulations of airline companies When boarding switch off your wireless device Otherwise the radio signal of the wireless device may interfere with the plane control signals Safety of Children Do not allow children to use the wireless device without guidance Small and sharp components of the wireless device may cause danger to children or cause suffocation if child swallows the components Environment Protection Observe the local regulations regarding the disposal of your packaging materials used wireless device and accessories and promote their recycling 3G APN DNS GPRS PIN PUK SIM USIM WINS 5
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