HP 4400ca Maintenance and Service Guide
Contents
1. M 33 DI T P 34 vi Product description Category Product Name Description HP Slate Extreme Tablet Processor NVIDIA Tegra 4 quad core A15 1 80 GHz processor Panel 7 0 in high definition HD liquid crystal display LCD with light emitting display LED backlight 1280x800 high speed 10 point capacitive DirectTouch TouchScreen display panel 2 0 mm tip passive stylus included Graphics NVIDIA graphics Memory Supports 1 0 GB DDR3L 1600 MHz 12 8 GB second system memory Mass storage Supports a 16 0 GB eMMC solid state drive Audio and video Sensor Beats Audio One microphone Front facing stereo speakers with unique bass reflex port and Tegra StudioNote audio processing 5 0 MP auto focus instant HDR rear facing webcamera VGA front facing webcamera 9 axis gyro accelerometer compass Ambient light sensor for backlight control GPS GLONASS Proximity Wireless networking Integrated wireless option 802 11b g n with one antenna Bluetooth 4 0 EDR External expansion Ports Power requirements Integrated micro SD Card Reader expandable to 64 GB e Audio headphone microphone combo jack e Micro SD Card Reader e Micro USB Support for 4100 mAhr Li ion battery USB charging non removable Support for 5V 2A AC adapter with DC plug and localized cable plug support 2 C2. Front facing webcamera includes cable 743884 001 Before removing the front facing webcamera follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 13 Remove the battery see Battery on page 15 mx Remove the left speaker see Speakers on page 16 Frontfacing webcamera 21 Remove the front facing webcamera 1 Remove the shield tape 1 that secures the front facing webcamera cable to the display panel assembly EJ NOTE The shield tape is included in the I O Hardware Kit spare part number 745164 001 2 Disconnect the front facing webcamera cable 2 from the system board 3 Detach the front facing webcamera 3 from the display panel assembly The front facing webcamera is attached to the display panel assembly with double sided adhesive 4 Remove the front facing webcamera and cable Reverse this procedure to install the frontfacing webcamera 22 Chapter 5 Removal and replacement procedures Antenna board Description Spare part number Antenna board includes WLAN and GPS antenna cables and transceiver 745162 001 Before removing the antenna board follow these steps 1 Turn
3. Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy A CAUTION To prevent damage to the tablet when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostaticsafe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage lev
4. Removal and replacement procedures 5 Remove the battery see Battery on page 15 6 Remove the left speaker see Speakers on page 16 Remove the system board 1 Disconnect the following cables from the system board 1 Antenna board cables must be unsoldered 2 Display panel cable 3 TouchScreen ZIF connector and cable 4 Frontfacing webcamera cable 5 I O board ZIF connector and cable 6 Rearfacing webcamera cable 7 Right speaker Ej NOTE The right speaker cable must be unsoldered from the system board When installing the system board the red speaker cable should be soldered to the system board positive terminal The black speaker cable should be soldered to the system board negative terminal System board 25 2 Detach the sensor board from the display panel assembly The sensor board is attached to the display panel assembly with double sided adhesive 3 Remove the two Phillips PM1 75x5 0 screws 1 and the five Phillips PM1 0x5 0 screws 2 that secure the system board to the display panel assembly 26 Chapter 5 Removal and replacement procedures Remove the system board 3 4 Reverse this procedure to install the system board 27 System board 6 Specifications 28 Metric U S Dimensions Width 20 0 cm 7 9 in Depth 12 0 cm 4 7 in Height 0 94 cm 0 37 in Weight lowest weight configuration 0 32 g 0 71 Ib Input power The tablet operates on D
5. The operating system will download system updates automatically and notify you when it is ready to install these updates If you want to update the operating system manually go to http www hp com support Back up and reset You can set preferences for backing up and restoring your data in case of loss 1 To access Settings touch the All apps icon and then touch Settings 2 Under PERSONAL touch Back up amp reset 3 Under BACKUP amp RESTORE select one or more of the following e Back up my data Select the check box to enable backing up app data Wi Fi passwords and other settings to Google servers e Backup account Select a Google account for backing up data e Automatic restore Select the check box to enable backed up settings and data to be restored when an app is reinstalled Updating apps widgets and the operating system 29 30 Factory data reset To reset all settings and delete all data on the device 1 To access Settings touch the All apps icon and then touch Settings 2 Under PERSONAL touch Back up amp reset 3 Under PERSONAL DATA select Factory data reset and then follow the on screen instructions Chapter 7 Backing up and recovering your data 8 Power cord set requirements The wide range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the tablet meets
6. a re a on no dant 9 Cables and connectors sa do da orne ee 9 Grounding CUISINES a da nan ni eee aE 10 Electrostatic discharge damage sud ri a nr Hia rni Ue UE EC nix Td SO Ec 10 Packaging and transporting guidelines sssssssseee 11 Workstation guidelines ascia rtr FER HE ERR tr DEN HH 11 5 Removal and replacement procedures Lecce eee ee eee e eese ee eee ee nen eee n sensa seen se nen ne 13 Tablet component replacement procedures sssssssssseeeeeeeeeeeeeenen 13 eta qoc MENT Dp 13 Battery eee nde etd aded ere iesu deer uE 15 Speakers reon RE Tee eE Co 0 EN 16 Rearfacing webcamera ere eee teo ana bdo tutela 18 VO bodid tI 20 Frontfacing webcamera socoti eisir nie a ea E ARCU n RUF ERER neue 21 Antenna board ONERE Rc Em 23 Syslem OIG MNT TEE EET TE 24 6 Specificahons 7 Backing up and recovering your data LL ee eee eee Lees e eee ee eee eene eene ntes aset esteso noe 29 Updating apps widgets and the operating system sssssssss ee 29 Back upand reset ER aqu 29 Factory esL RT E a e 0D 30 B Power cord set FEQUIFEHICING 11eusissonsis en aos eae ba ene Pav S PSP e ssp PRap Po IF EK mA FE Ida Re SEN CRM CAM EN EE P UEM RE 31 Requirements for all countries css sir te aoe ent HEU ER nee era enia eg Me te eee 31 Requirements for specific countries and regions ssssssssssssseeneeeeneeeeeennee 31 CHOSES
7. off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 13 5 Remove the battery see Battery on page 15 6 Remove the left speaker see Speakers on page 16 Remove the antenna board 1 Unsolder the antenna board cables 1 and 2 from the system board antenna connectors Antenna board 23 2 Detach the antenna board 3 from the display panel assembly The antenna board is attached to the display panel assembly with double sided adhesive 3 Remove the antenna board and cables Reverse this procedure to install the antenna board System board Description Spare part number System board equipped with graphics subsystem with UMA memory and 16 GB eMMC hard drive 743207 001 includes microphone and sensor board Before removing the system board follow these steps Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 13 24 Chapter 5
8. sided adhesive 743203 001 Battery 4100 mAh USB charging includes cable 743204 001 USB extension cable 743205 001 7 0 in HD LED TouchScreen display panel assembly 743206 001 Screw Kit Miscellaneous parts 7 8 Spare part number Description 743207 001 System board equipped with graphics subsystem with UMA memory and 16 GB eMMC hard drive includes microphone and sensor board 743884 001 Front facing webcamera includes cable 743885 001 Rear facing webcamera includes cable 743886 001 HP Slate Extreme equipped with graphics subsystem with UMA memory and 16 GB eMMC hard drive 745159 001 Digitizer pen 745 160 001 HP Slate Extreme Advanced Cover 745161 001 Speaker Kit includes left and right speakers and cables 745162 001 Antenna board includes WLAN and GPS antenna cables and transceiver 745164 001 I O Hardware Kit includes I O board bracket grounding pad and shield tape 745165 001 1 O board 747654 001 5V 2A AC adapter for use only in Europe 747655 001 5V 2A AC adapter for use only in United Kingdom 747662 001 5V 2A AC adapter for use only in Australia 747663 001 5V 2A AC adapter for use only in South Korea 747664 001 5V 2A AC adapter for use only in the People s Republic of China 751546 001 5V 2A AC adapter for use only in Argentina 751547 001 5V 2A AC adapter for use only in India Chapter 3 Illustrated parts catalog 4 Removal and replacement prelim
9. the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the tablet Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE Belgium CEBC 1 Canada CSA 2 Denmark DEMKO Finland FIMKO 1 France UTE 1 Requirements for all countries 31 32 Country region Accredited agency Applicable note number Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerlan
10. C power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz NOTE The tablet can operate on DC power using an industry standard micro A or micro B USB cable The HP 5V 2A adapter included with your tablet is recommended for charging the tablet Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity non condensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures Chapter 6 Specifications 7 Backing up and recovering your data Updating apps widgets and the operating system HP recommends that you update your apps widgets and the operating system on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your tablet Technology is always changing and updating apps widgets and the operating system allows your tablet to run the latest technology available For example older apps and widgets might not work well with the most recent operating system Go to the Google Play store to download the latest versions of HP and third party apps and widgets
11. HP Slate Extreme Tablet Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only Copyright 2013 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition November 2013 Document Part Number 741952 001 Product notice This guide describes features that are common to most models Some features may not be available on your tablet Software terms By installing copying downloading or otherwise using any software product preinstalled on this tablet you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the tablet please contact your local point of sale the seller Safe
12. are part number 7 8 tools required 9 transporting guidelines 11 U USB 2 0 port 3 USB extension cable spare part number 7 V video product description 1 Index 35
13. ategory Operating system Description Preinstalled Android 4 2 2 Serviceability Chapter 1 Product description End user replaceable part AC adapter 2 External component identification 8600 XP 0 p Item Component Item Component 1 Micro USB 2 0 port 6 Speakers 2 Micro HDMI port 7 Micro SD Card Reader slot 3 Audio out headphone Audio in 8 Volume control buttons 2 microphone jack Item Component Item Component 4 Power button 9 Pen holder 5 FronHacing webcamera 4 Chapter 2 External component identification 3 Illustrated parts catalog Locating the serial number product number and model number The serial number and product number of your tablet are located on the left edge of the tablet The model number of your tablet is located on the back of your tablet You may need the information when you travel internationally or when you contact support HP SLATE 7 EXTREME XXXX PM XMXXXXXXXX SM CORMACK FOC ID BHASUNBI2 IC 38054 5L NETZ Locating the serial number product number and model number 5 Tablet major components Item Component Spare part number 1 Back cover includes six magnets attached with double sided adhesive 743202 001 2 Battery 4100 mAh USB charging includes cable 743203 001 3 Rear facing webcamera includes cable 743885 001 4 Speaker Kit includes left and right speakers and cables 745161 001 5 1 0
14. battery provided by HP or a compatible battery purchased from HP A CAUTION Removing a battery that is the sole power source for the tablet can cause loss of information To prevent loss of information save your work or shut down the tablet through Windows before removing the battery Remove the battery 1 Unsolder the battery cables 1 from the system board Ey NOTE When installing the battery the battery cables should be resoldered to the system board connectors in the following order e Red battery cable solders to system board battery first top contact point e Green battery cable solders to system board battery second contact point e White battery cable solders to system board battery third contact point e Black battery cable solders to system board battery fourth bottom contact point 2 Release the speaker cable 2 from the routing channel built into the battery Battery 15 3 Remove the battery 3 Reverse this procedure to install the battery Speakers Description Spare part number Speaker Kit includes left and right speakers and cables 745161 001 Before removing the speakers follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from th
15. board 745165 001 1 0 Hardware Kit not illustrated includes I O board bracket grounding pad and 745164 001 shield tape 6 Front facing webcamera 743884 001 7 Antenna board includes WLAN and GPS antenna cables and transceiver 745162 001 6 Chapter 3 Illustrated parts catalog Item Component Spare part number 8 System board equipped with graphics subsystem with UMA memory and 16 GB 743207 001 eMMC hard drive includes microphone and sensor board 9 7 0 in HD LED TouchScreen display panel assembly includes display 743205 001 panel cable and TouchScreen cable Miscellaneous parts Component 5V 2A AC adapter Spare part number For use only in Argentina 751546 001 For use only in Australia 747662 001 For use only in Europe 747654 001 For use only in India 751547 001 For use only in North America 743201 001 For use only in the People s Republic of China 747664 001 For use only in South Korea 747663 001 For use only in the United Kingdom 747655 001 Digitizer pen 745159 001 HP Slate Extreme equipped with graphics subsystem with UMA memory and 16 GB 743886 001 eMMC hard drive HP Slate Extreme Advanced Cover 745160 001 Screw Kit 743206001 USB extension cable 743204 001 Sequential part number listing Spare part number Description 743201 001 5V 2A AC adapter for use only in North America 743202 001 Back cover includes six magnets attached with double
16. d SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Chapter 8 Power cord set requirements 9 Recycling When a non rechargeable or
17. d are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance e Staticdissipative tables or floor mats with hard ties to the ground e Field service kits e Static awareness labels e Material handling packages e Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 12 Chapter 4 Removal and replacement preliminary requirements 5 Removal and replacement procedures Tablet component replacement procedures ACAUTION Tablet components described in this chapter should only be accessed by an authorized service provider Accessing these parts can damage the tablet and void the warranty This c
18. e electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screw drivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Grounding guidelines 11 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations an
19. e tablet 4 Remove the back cover see Back cover on page 13 5 Remove the battery see Battery on page 15 Remove the speakers 1 Remove the shield tape 1 that covers the speaker cables NOTE The shield tape is included in the I O Hardware Kit spare part number 745164 001 ET p pare p 2 Unsolder the red 2 and black speaker cables 3 from the system board speaker connectors EJ NOTE When installing the left speaker the red speaker cable should be soldered to the system board speaker positive terminal The black speaker cable should be soldered to the system board speaker negative terminal 3 Remove the Phillips PM1 25x4 0 screw 4 that secures the left speaker to the display panel assembly 16 Chapter 5 Removal and replacement procedures 4 Remove the left speaker 5 5 Unsolder the red 1 and black speaker cables 2 from the system board speaker connectors Ej NOTE When installing the left speaker the red speaker cable should be soldered to the system board speaker positive terminal The black speaker cable should be soldered to the system board speaker negative terminal 6 Remove the two Phillips PM1 25x4 0 screws 3 that secure the right speaker to the display panel assembly fey NOTE The screws that secure the right speaker to the display panel assembly include washers Make sure these washers are installed when installing the right speaker Speakers 17 7 Remove the
20. els Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 10 Chapter 4 Removal and replacement preliminary requirements Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipat
21. hapter provides removal and replacement procedures for authorized service provider only parts There are as many as 13 screws that must be removed replaced and or loosened when servicing the tablet Make special note of each screw size and location during removal and replacement Back cover Description Spare part number Back cover includes six magnets attached with double sided adhesive 743202 001 7 0 in HD LED TouchScreen display panel assembly includes display panel cable and 743205 001 TouchScreen cable Before disassembling the tablet follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet Remove the back cover Tablet component replacement procedures 13 A CAUTION Before turning the display panel assembly upside down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display panel assembly 1 Place the tablet on a flat surface display panel side down with the SD Card slot and volume control buttons toward yov A CAUTION When inserting the plastic tool into the tablet as described in Step 2 make sure not to insert the tool into the volume control b
22. inary requirements Tools required You will need the following tools to complete the removal and replacement procedures e Magnetic screw driver e Phillips PO screw driver e Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures ET NOTE As you remove each subassembly from the tablet place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors A CAUTION When servicing the tablet be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the tablet Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way thot they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Tools required Grounding guidelines Electrostatic discharge damage
23. ore removing the I O board follow these steps 1 Yn M Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 13 Remove the battery see Battery on page 15 Remove the left speaker see Speakers on page 16 Remove the I O board 1 2 Remove the shield tape 1 that secures the I O board cable to the display panel assembly E NOTE The shield tape is included in the I O Hardware Kit spare part number 745164 001 Release the zero insertion force ZIF connector 2 to which the I O board cable is attached and then disconnect the I O board cable from the system board Remove the three Phillips PM1 25x4 0 screws 3 that secure the I O board bracket and I O board to the display panel assembly E NOTE The screws that secure the I O board bracket and I O board to the display panel 4 assembly include washers Make sure these washers are installed when installing the O board bracket and I O board Remove the I O board bracket 4 Chapter 5 Removal and replacement procedures 5 Remove the I O board 5 Reverse this procedure to install the O board Front facing webcamera Description Spare part number
24. rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 33 Index A AC adapter spare part numbers 7 8 antenna board removal 23 spare part number 6 8 23 audio product description 1 audio in jack 3 audio out jack 3 B back cover removal 13 spare partnumber 6 7 13 battery removal 15 spare part number 6 7 15 buttons power 4 volume control 3 c cables service considerations 9 Card Reader slot 3 connectors service considerations 9 D digitizer pen spare part number 7 8 display panel assembly spare part number 7 13 display panel product description 1 electrostatic discharge 10 equipment guidelines 12 34 Index external expansion product description 1 F front facing webcamera location 4 removal 21 spare part number 6 8 21 G graphics product description 1 grounding guidelines 10 guidelines equipment 12 grounding 10 packaging 11 transporting 11 workstation 11 H HDMI port 3 headphone jack 3 I 1 O board removal 20 spare part number 6 8 20 I O Hardware Kit spare part number 6 8 J jacks audioin 3 audio o
25. right speaker 4 4 m ee e Reverse this procedure to install the speakers Rear facing webcamera Description Spare part number Rearfacing webcamera includes cable 743885 001 Before removing the rearfacing webcamera follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Remove the back cover see Back cover on page 13 2 3 Disconnect all external devices from the tablet 4 5 Remove the battery see Battery on page 15 Remove the rear facing webcamera 1 Remove the shield tape 1 that secures the rear facing webcamera cable to the display panel assembly E NOTE The shield tape is included in the I O Hardware Kit spare part number 745164 001 2 Disconnect the rear facing webcamera cable 2 from the system board 18 Chapter 5 Removal and replacement procedures 3 Detach the rear facing webcamera 2 from the display panel assembly The rear facing webcamera is attached to the display panel assembly with double sided adhesive 4 Remove the rear facing webcamera and cable Reverse this procedure to install the rear facing webcamera Rear facing webcamera 19 I O board 20 Description Spare part number O board 745165 001 Bef
26. ty warning notice A WARNING To reduce the possibility of heatrelated injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flot surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents Product description auucdxeniexebtbekb be XEXEPARVOERE YER EREEE FEE EE EEEENA VENAE denses 1 2 External component identification eee ecce ecce e eee ee eee eee ee eene eene nne e eerte sette sette antea 3 3 lustroted purts catalog sommation 5 Locating the serial number product number and model number sssssssssssssess B Tablet major components cu sentence ae 6 Miscellaneous Pans M IER EET T D E TS 7 Sequential part number listing 55s tcroi bote inerte tions 7 4 Removal and replacement preliminary requirements Le esee cese ee eee eene eene nennen nennt 9 Teile DITER cd en an na ee 9 Service concidere ieu Re nn a Ce D ten en ee ee e 9 Pashe SAR
27. ut 3 headphone 3 microphone 3 M mass storage device product description 1 memory module product description 1 microphone jack 3 microphone product description model name 1 o operating system product description 2 P packaging guidelines 11 penholder 4 plastic parts service considerations 9 ports HDMI 3 product description 1 USB 2 0 3 power adapter spare part numbers 7 power button 4 power cord set requirements 31 power requirements product description 1 processor product description 1 product description audio 1 display panel 1 external expansion 1 graphics 1 mass storage 1 memory module 1 microphone 1 operating system 2 ports 1 volume control buttons 3 power requirements processors 1 W product name 1 webcamera sensor location 4 serviceability 2 removal 18 21 video 1 spare part numbers 6 8 18 wireless networking 1 21 product name 1 wireless networking product description 1 R workstation guidelines 11 rear facing webcamera removal 18 spare part number 6 8 18 S Screw Kit spare part number 7 sensor product description 1 service considerations cables 9 connectors 9 plastic parts 9 serviceability product description 2 Speaker Kit spare part number 6 8 16 speakers location 3 removal 16 spare part number 6 8 16 system board removal 24 spare part number 7 8 24 T tablet major components 6 spare part number 7 8 specifications 28 tablet cover sp
28. uttons area Failure to follow this caution can result in damage to the tablet 2 Insert a thin plastic tool 1 between the back cover and the display panel assembly The first insertion point should be near the front left corner of the tablet 3 Lift the top edge of the back cover 2 until it separates from the display panel assembly 4 Remove the back cover 3 E NOTE When removing the back cover verify that the six magnets are properly installed in the locations indicated in the following illustration 14 Chapter 5 Removal and replacement procedures Reverse this procedure to install the back cover A CAUTION When installing the back cover make sure the bottom edge opposite the power button is the first edge installed Failure to follow this caution can result in damage to the tablet Battery Description Spare part number Battery 4100 mAh USB charging includes cable 743203 001 Before removing the battery follow these steps Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 13 A WARNING To reduce potential safety issues use only the battery provided with the tablet a replacement
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