HP Officejet 7310 All-in-One Printer Network Guide
Contents
1. en ennnnnnn 4 Install the software s ss sssnnnnnnnenzznnnnenzennnnnzzznnznza i For AT To o L A For Maeint sh ai sehen aid Fabian a E erahnen 5 Manage your network Use the HP all in one control panel Use the Embedded Web Server i 6 Network troubleshooting 0 nn nn nnn rna cnn ncn nana ntrama Wired network setup troubleshooting seen nn nnnnnn rna mnn nn nennen a Configuration page definitions er General network settings aries da cn nannten Wireless network settings nn nr nntnnntn Miscelanea ee uam near toes HP all in one Network Guide 1 1 Getstarted This guide complements the information in the printed Setup Guide and the User Guide that came with vour HP all in one It describes how to set up vour HP all in one in a network which includes configuring and connecting the device and installing the software This guide also provides examples of recommended networks network management information and troubleshooting tips Connecting your HP all in one to a network enables you to share your HP all in one and all of its capabilities with every computer on the network However if you do not intend to connect to a network and want a direct USB connection instead please see the Setup Guide for information Use this chapter to help you find information on the following topics Choose a network type Use the network management tools Swit2. Subnet Mask A subnet is an IP address assigned by the install software to make an additional network available as part of a larger network Subnets are specified by a subnet mask This mask determines which of the HP all in one IP address bits identify the network and subnet and which bits identify the device itself Note Itis recommended that the HP all in one and the computers that use it all reside on the same subnet Default Gateway A node on a network that serves as an entrance to another network A node in this instance can be a computer or some other device Note The address of the default gateway is assigned by the install software Configuration Source The protocol used to assign the IP address to the HP all in one e AutolP the installation software automatically determines the configuration parameters e DHCP the configuration parameters are supplied by a dynamic host configuration protocol DHCP server on the network On small networks this could be a router e Manual the configuration parameters are set manually such as a static IP address e Not Specified the mode used when the HP all in one is initializing DNS Server The IP address of the domain name service DNS for the network When you use the web or send an e mail message you use a domain name to do it For example the URL http www hp com contains the domain name hp com The DNS on the Internet translates the domain name int
3. post consumer paper 2004 Hewlett Packard Development Company L P Electronic Edition www hp com Q3450 90273
4. enables you to perform a variety of network management tasks including viewing the network settings restoring the network defaults and changing the network settings View network settings You can display a summary of the network settings on the device control panel Or you can print a more detailed configuration page Display a network summary Choose whether to display a network summary or print a detailed report To display a network summary 1 On the control panel of the HP all in one press the Setup button 2 Press 8 and then press 1 This displays the Network Menu and then selects View Network Settings 3 Press 2 This displays a summary of the network settings Print and view a network configuration page The Network Configuration Page lists all of the important network settings such as the IP address link speed DNS and DNS SD To print a network configuration page 1 On the control panel of the HP all in one press the Setup button 2 Press 8 and then press 1 This displays the Network Menu and then selects View Network Settings 3 Press 1 This prints the network configuration page For definitions of the items on the configuration page see Configuration page definitions Restore network defaults If necessary you can reset the HP all in one network to factory defaults Note This will erase all wireless setup information that you have entered In order to restore this information you will need to use the
5. support Internet related functions If you use this configuration connect your HP all in one to the switch or router with an Ethernet cable For connection instructions see Connect with an Ethernet cable Ethernet connection to a wired network with modem Internet access WWW 9 Hittin amp In this example the network devices are connected to a switch or router and a modem shown here connected to the computer on the left provides Internet access The modem is connected to the computer using a phone cord and jack Only one computer has Internet access Neither the HP all in one nor any of the other computers on the network have access to the Internet If you use this configuration connect your HP all in one to the switch or router with an Ethernet cable For connection instructions see Connect with an Ethernet cable Note In order to use the HP Instant Share features on your HP all in one you will need broadband Internet access such as cable or DSL For more information about HP Instant Share see the printed User Guide that came with your HP all in one Ethernet connection to a wired network without Internet I H p B H a o o a In this example the network devices are connected to a switch or router and there is no Internet connection Devices use AutolP which means IP addresses are configured automat
6. your HP all in one Connect your HP all in one 1 Remove the yellow plug from the back of the HP all in one 3 Connect the other end of the Ethernet cable to an available port on your Ethernet router switch or wireless access point 4 Once you have connected the HP all in one to the network go to your computer to install the software See Install the software 10 Install the software Use this chapter to install vour HP all in one software on either a Windows or Macintosh computer However before vou install the software make sure vou have connected vour HP all in one as described in one of the previous chapters Note If your computer is configured to connect to a series of network drives make sure that your computer is currently connected to these drives before installing the software Otherwise HP all in one installation software might take one of the reserved drive letters and you will not be able to access that network drive on your computer See the instructions below for your Windows or Macintosh computer For Windows The following instructions are for Windows computers only Note Installation time can range from 20 to 45 minutes depending on your operating system the amount of available space and the processor speed of your computer To install your HP all in one software 1 2 Quit all applications running on your computer including the internal XP firewall and any other firewall or virus detect
7. your HP all in one Ethernet connection to a wired network with DSL or cable Internet access If your network has DSL or cable Internet access you can use either a router or a computer as the Internet gateway With either DSL or cable you are able to access the full functionality of your HP all in one including sharing pictures over the Internet with HP Instant Share Router gateway In this example a router manages the network connections and a DSL or cable modem provides Internet access If you use this configuration connect your HP all in one to the router with an Ethernet cable With this configuration you are able to access the full functionality of the HP all in one including sharing pictures over the Internet For connection instructions see Connect with an Ethernet cable Computer gateway HP all in one Network Guide 5 Chapter 2 mtn In this example the network devices are connected to a switch or router A computer on the network acts as the gateway between the network and the Internet The gateway computer uses Windows Internet Connection Sharing ICS or similar software to manage the network connections and provide Internet access to the other devices Note If the computer acting as a gateway is turned off the other computers on the network will lose their Internet connection The HP all in one will not
8. Network Guide HP all in one Network Guide O Copyright 2004 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Reproduction adaptation or translation without prior written permission is prohibited except as allowed under copyright laws This product incorporates Adobe s PDF technology which contains an implementation of LZW licensed under U S Patent 4 558 302 Adobe PDF Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Portions Copyright 1989 2003 Palomar Software Inc The HP Officejet 5500 Series includes printer driver technology licensed from Palomar Software Inc www palomar com Copyright O 1999 2003 Apple Computer Inc Apple the Apple logo Mac Mac logo Macintosh and Mac OS are trademarks of Apple Computer Inc registered in the U S and other countries Publication number Q3450 90273 First edition Julv 2004 Windows Windows NT Windows ME Windows XP and Windows 20000 are U S registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP
9. Wireless Setup Wizard again HP all in one Network Guide 13 Chapter 5 To reset to factorv defaults 1 On the control panel of the HP all in one press the Setup button 2 Press 8 and then press 2 This displays the Network menu and then selects Restore Network Defaults 3 Press 1 to confirm Advanced network settings 14 The Advanced Setup options enable you to change link speed IP settings and memory card security Note Unless you are an advanced user you should not change any of these settings Set link speed You can change the speed at which data is transmitted over the network The default is Automatic To set the link speed 1 On the control panel of the HP all in one press the Setup button 2 Press 8 and then press 3 This displays the Network menu and then selects Advanced Setup 3 Press 1 to select Change Link Speed 4 Press the number next to the link speed 1 Automatic 2 10 Full 3 10 Half 4 100 Full 5 100 Half Change IP settings The default IP setting is Automatic However if necessary you can manually change the IP address subnet mask or the default gateway To see the IP address and subnet mask of your HP all in one print a network configuration page from your HP all in one see Print and view a network configuration page For a description of the items on the configuration page including the IP address and subnet mask see Configuration page definitions To chang
10. able connections from the HP all in one to your gateway or router to ensure connections are secure 2 If the connections are secure press the On button to turn off the HP all in one and then press it again to turn it on Also turn off the power on your router and then turn it on again I received a System Requirements Error No TCP IP Cause Your Local Area Network LAN card NIC is not installed properly Solution Make sure your LAN card is installed properly and set up for TCP IP See the instructions that came with your LAN card The Printer Not Found screen appears during installation Cause The HP all in one is not turned on 18 Solution Look at the color graphics display on HP all in one If the color graphics display is blank and the light next to the On button is not lit the HP all in one is turned off Make sure the power cord is firmly connected to the HP all in one and plugged into a power outlet Press the On button to turn on the HP all in one Cause You do not have an active network connection Solution Make sure you have an active network connection For more information see You do not have an active network connection Cause Cables are not connected properly Solution Check the following cables to ensure they are connected properly e Power cords to the HP all in one and the router e Cables between the router and your computer e Cables to and from your modem or HP all in one Internet c
11. below then click the Help link under Other Links on the Embedded Web Server Home tab Access the Embedded Web Server To access the Embedded Web Server 1 On the control panel of the HP all in one press the Setup button 2 Press 8 press 1 and then press 1 This prints configuration page for your HP all in one including the IP address You will use the IP address in the next step 3 Inthe Address box in your web browser enter the IP address of the HP all in one as shown on the network configuration page For example http 195 168 0 5 The Embedded Web Server Home page appears showing the HP all in one device information Note If you are using a proxy server in your browser you might need to disable it to access the Embedded Web Server 4 Ifyou need to change the language displayed in the Embedded Web Server do the following a Click the Settings tab b Click Select Language in the Settings navigation menu c Inthe Select Language list click the appropriate language d Click Apply 5 Click the Home tab to access device and network information or click the Networking tab to access more network information or to modifv network information Caution Be verv careful when changing the wireless network settings for the print server you could lose your network connection If you lose your network connection you might need to use the new settings to reconnect If the print HP all in one Network Guide 15 Chapter 5 server lose
12. ch from a USB connection to a network connection Connect additional computers Get HP support Note For definitions of terms used in this guide see the Glossary Choose a network type There a number of different ways to set up an Ethernet network environment for your HP all in one For ideas please see Choose a recommended Ethernet network Use the network management tools For information on using the HP all in one management tools see Manage your network Switch from a USB connection to a network connection If you first install your HP all in one with a USB connection you can later switch to a network connection To switch a USB connection to a network connection 1 Unplug the USB connection from the back of your HP all in one 2 Connect your HP all in one as described in Connect with an Ethernet cable 3 Install the software as described in Install the software 4 When the installation is complete access the printer icons on your computer as follows For Windows XP Open the Printers and Faxes folder For Windows 9 x or Windows 2000 Open the Printers folder For Macintosh OS X Open the Printer Setup Utility in the Utilities list 5 Check to see if the USB printer icon for your HP all in one is there If it is delete it HP all in one Network Guide 3 Chapter 1 Connect additional computers If your HP all in one is connected to one of the recommended networks you can share your HP All in One with additi
13. ction is active 1 Check to see if the wired network icon below on the left is present on the color graphics display If the icon is present the HP all in one is connected to the network HP all in one Network Guide 17 Chapter 6 The icon on the left shows an active wired network The icon on the right shows an inactive network Wired network icon 2 If the wired network icon is not present check the cable connections from the HP all in one to your gateway or router to ensure connections are secure 3 Make sure the HP all in one is connected to the network with a CAT 5 Ethernet cable 4 Check the two Ethernet indicator lights on the top and bottom of the RJ 45 Ethernet jack on the back of the HP all in one The lights indicate the following a Top light If this light is a solid green the device is properly connected to the network and communications have been established If the top light is off there is no network connection b Bottom light This yellow light flashes when data is being sent or received by the device over the network 5 Ifthe connections are secure turn off the power on your HP all in one and then turn it on again On the control panel of the HP all in one press the On button to turn off the HP all in one and then press it again to turn it on Also turn off the power on your router and then turn it on again To establish an active network connection 1 If the wired network icon is not active check the c
14. d here see the Glossary To connect your HP all in one to your computer first see the next section for the things you will need When you are finished connecting your HP all in one you will need to install the software as described in Install the software What you need e A functional Ethernet network that includes an Ethernet router switch or a wireless access point with Ethernet ports e CAT 5 Ethernet cable If the Ethernet cable provided is not long enough for your network configuration you might need to purchase a longer cable gt Y Although standard Ethernet cables look similar to standard telephone cables they are not interchangeable There is a different number of wires in each one and each has a different connector An Ethernet cable connector also called an RJ 45 connector is wider and thicker and always has 8 contacts on the end A phone connector has between 2 and 6 contacts e A desktop computer or laptop with either a wired or wireless connection to the router or access point HP all in one Network Guide 9 Chapter 3 Note The HP all in one supports both 10 Mbps and 100 Mbps Ethernet networks If vou are purchasing or have purchased a network interface card NIC make sure it can operate at either speed e Broadband Internet access such as cable or DSL only if you want to access HP Instant Share directly from the device For more information on HP Instant Share see the printed User Guide that came with
15. ddress as well as the data Total Packets received The number of packets received by the HP all in one without error since it has been turned on The counter clears after the HP all in one is turned off HP all in one Network Guide 25 Appendix a ASCII autolP DHCP DNS DNS SD DSL Ethernet Ethernet cable EWS HEX hub IP address infrastructure HP all in one Network Guide b Glossary American Standard Code for Information Interchange The standard for numbers used by computers to represent all the uppercase and lowercase Latin letters numbers punctuation etc A feature of the installation software which determines the configuration parameters of devices on the network Dynamic Host Configuration Protocol A server on the network that supplies configuration parameters to devices on the network On small networks this could be a router Domain Name Service When you use the web or send an e mail message you use a domain name to do it For example the URL http www hp com contains the domain name hp com The DNS on the Internet translates the domain name into an IP address Devices use the IP addresses to refer to one another See DNS The SD portion stands for Service Discovery This is part of a protocol developed by Apple that enables automatic discovery of computers devices and services on IP networks Digital Subscriber Line A high speed connection to the Internet T
16. e an IP setting 1 On the control panel of the HP all in one press the Setup button 2 Press 8 and then press 3 This displays the Network menu and then selects Advanced Setup Press 2 to select IP Settings 4 Press the number next to the IP setting 1 IP Address 2 Subnet Mask 3 Default Gateway oo 5 Enter your changes and then press OK when done Change memorv card securitv The Memory Card Security option on the Advanced Setup menu enables you to set the HP all in one so that it does not share memory card data with computers on a wireless network However we do not recommended this security method for your memory card because it prevents you from accessing your memory card from your computer Also this feature does not work on an Ethernet network All computers on an Ethernet network can access the memory card on a HP all in one connected to the network Use the Embedded Web Server The best way to manage the general network settings for the HP all in one is through the HP all in one control panel However for more advanced settings you can use the Embedded Web Server EWS When you open the your web browser you can monitor status configure HP all in one networking parameters or access HP all in one features For more information about these and other features available in the EWS see the onscreen Help within the Embedded Web Server To access Embedded Web Server help open the Embedded Web Server as described
17. he most common local network technology that connects computers using copper cabling The cable used to connect network elements in a wired network The CAT 5 Ethernet cable is also known as a straight through cable When using an Ethernet cable the network elements must be attached to a router The Ethernet cable uses an RJ 45 connector Embedded Web Server A browser based utility that provides a simple way to manage your HP all in one You can monitor status configure HP all in one networking parameters or access HP all in one features For more information see Use the Embedded Web Server Hexidecimal The base 16 numbering system which uses the digits 0 9 plus the letters A F No longer used much in modern home networks a hub takes its signal from each computer and sends it to all of the other computers connected to the hub Hubs are passive other devices on the network plug into the hub in order to communicate with one another A hub does not manage the network A number that uniquely identifies the device on the network IP addresses are assigned dvnamicallv through DHCP or AutolP You can also set up a static IP address though this is not recommended An infrastructure network uses a router switch or access point to connect network elements 27 Appendix b 28 continued MAC address NIC RJ 45 connector SSID router switch Media Access Control MAC address that uniquely identifies the HP all in
18. ically If you have this configuration connect your HP all in one to the switch or router with an Ethernet cable For connection instructions see Connect with an Ethernet cable Note In order to use the HP Instant Share features on your HP all in one you will need broadband Internet access such as cable or DSL For more information about HP Instant Share see the printed User Guide that came with your HP all in one Ethernet connection to a wireless network Your access point connects a wired device to a wireless network In this model your computer is configured for wireless networking using a wireless network adapter and transfers and receives data through the access point Your HP all in one is configured for wired networking and is connected with an Ethernet cable to the access point A DSL or cable modem can provide Internet access For connection instructions see Connect with an Ethernet cable Note In this configuration we recommend that you route the Internet connection directly through the access point using an Ethernet cable HP all in one Network Guide 7 3 Connect with an Ethernet cable Use this chapter to connect vour HP all in one to a router switch or access point using an Ethernet cable l ij se D a u For ideas on how to set up a wired network see Choose a recommended Ethernet network Note For definitions of terms not define
19. ion software Insert the Windows CD that came with your HP all in one into your computer s CD ROM drive The Welcome screen appears Note Windows XP only If the startup screen does not appear double click My Computer double click the CD ROM icon and then double click setup exe Click Next on the installation screens for checking and preparing the system and for installing drivers plug ins and software After several screens the Connection Type screen appears On the Connection Type screen select Through the network and then click Next The Searching screen appears as the Setup program searches for your HP all in one on the network On the Printer Found screen verify that the printer description is correct If more than one printer is found on the network the Printers Found screen appears Select the device you wish to connect To see the device settings on your HP all in one a Go to the control panel on your device b Select View Network Settings on the Network Menu and then select Display Summary If the device description is correct select Yes install this printer At the prompt restart your computer to finish the installation process HP all in one Network Guide 11 Chapter 4 When vou have finished installing the software vour HP all in one is readv for service To test vour network connection go to vour computer and print a test page to vour HP all in one For more information see the printed User G
20. isabled Wireless network settings The following table describes the wireless network settings shown on the network configuration page Parameter Description Wireless Status Status of the wireless network e Connected the HP all in one is connected to a wireless LAN and everything is working e Disconnected the HP all in one is not connected to the wireless LAN due to incorrect settings such as the wrong WEP key or the HP all in one is out of range e Disabled either the radio is turned off or the Ethernet cable is plugged in e Not applicable this parameter does not apply to this network type Communication Mode An IEEE 802 11 networking framework in which devices or stations communicate with each other e Infrastructure the HP all in one communicates with other network devices through a wireless access point such as a wireless router or base station e ad hoc the HP all in one communicates directly with each device on the network No wireless access point is used This is also called a peer to peer network On Macintosh networks ad hoc mode is called computer to computer mode e Not applicable this parameter does not apply to this network type Network Name SSID Service Set Identifier A unique identifier up to 32 characters that differentiates one wireless local area network WLAN from another The SSID is also referred to as the network name This is the name of the network to
21. o an IP address Devices use the IP addresses to refer to one another e IP Address the domain name servers IP address e NotSpecified the IP address is not specified or the device is initializing Note Check to see if a DNS IP address appears on the network configuration page If no address is shown obtain the DNS IP address from your Internet service provider ISP The DNS IP address is required to use HP Instant Share from the device and can be entered through the Embedded Web Server mDNS Rendezvous is used with local and ad hoc networks that don t use central DNS servers To perform name services Rendezvous uses a DNS alternative called mDNS With mDNS your computer can find and use any HP all in one connected to your local area network It can also work with any other Ethernet enabled device that appears on the network Admin Password Status of the administrator s password for the Embedded Web Server e Set password is specified You must enter the password to make changes to the Embedded Web Server parameters e Not Set no password is set A password is not required for making changes to the Embedded Web Server parameters 22 continued Link Configuration The speed at which data is transmitted over a network 802 11b for wireless network 10TX Full for wired network 10TX Half for wired network 100TX Full for wired network 100TX Half for wired network None networking is d
22. oint HW address wireless network settings 25 additional computers 4 admin password general network settings 22 advanced setup 14 authentication type wireless network settings 24 B broadband Internet 10 c CAT 5 Ethernet cable 9 channel wireless network settings 23 communication mode wireless network settings 23 computer gateway 5 config source general network settings 22 configuration page 13 21 connect using an Ethernet cable 9 connection type screen Windows 11 control panel 13 D default gateway general network settings 22 defaults restoring 13 display summary 13 DNS server general network settings 22 E Embedded Web Server EWS password settings 22 using 15 encryption settings 24 Ethernet connection Internet access 5 setting up 9 HP all in one Network Guide types of 5 wireless 7 EWS password settings 22 using 15 F factory defaults 13 firmware version general network settings 21 G gateway computer 5 default setting 22 router 5 general network settings 21 H hardware address general network settings 21 hostname general network settings 21 HP Instant Share Ethernet connection 5 l infrastructure network 5 install software Macintosh 12 Windows 11 Instant Share HP Ethernet connection 5 Internet broadband 10 DSL or cable with router gateway 5 Internet access modem 6 IP address general network settings 21 settings 14 L link config general ne
23. onal computers on the network For each additional computer you must install the HP all in one software as described in Install the software During installation the software will discover the SSID network name of the existing network Once you have set up your HP all in one on the network you will not need to configure it again when you add additional computers Get HP support For information on how to get HP customer support please see the printed User Guide that came with your HP all in one 2 Choose a recommended Ethernet network Use this chapter to help you identify what kind of Ethernet network you already have in place or want to set up Each network shown here uses a device such as an Ethernet router to connect the network elements A network connected in this manner is called an infrastructure network An Ethernet network provides superior performance reliability and network security Ethernet networks might or might not be connected to the Internet If you place your HP all in one on an Ethernet network connected to the Internet it is recommended that you use a gateway so that the HP all in one s IP address is assigned dynamically through Dynamic Host Configuration Protocol DHCP A gateway can either be a router or a Windows computer running Internet Connection Sharing ICS Note For definitions of terms not defined here see the Glossary We recommend the wired LAN local area network configurations below to support
24. one This is a unique 12 digit identification number assigned to networking hardware for identification No two pieces of hardware have the same MAC address Network Interface Card A card on your computer that provides an Ethernet connection so that you can connect your computer to a network The connector on the ends of an Ethernet cable Although standard Ethernet cable connectors RJ 45 connectors look similar to standard telephone cable connectors they are not interchangeable An RJ 45 connector is wider and thicker and always has 8 contacts on the end A phone connector has between 2 and 6 contacts Service Set Identifier A unique identifier up to 32 characters that differentiates one wireless local area network WLAN from another The SSID is also referred to as the network name This is the name of the network to which the HP all in one is connected A router provides a bridge between two or more networks A router can link a network to the Internet link two networks and connect both to the Internet and help secure networks through the use of firewalls and assigning dynamic addresses A router can also act as a gateway while a switch cannot A switch makes it possible for several users to send information over a network at the same time without slowing each other down Switches allow different nodes a network connection point typically a computer of a network to communicate directly with one another Index A access p
25. onnection if applicable l am using a cable modem without a router and do not have IP addresses Cause If you have a PC with a cable modem a separate Local Area Network LAN for your other computers and no DHCP or router you must use AutolP to assign IP addresses to the other computers and to the HP all in one Solution To obtain an IP address for the PC with the cable modem gt Your Internet Service Provider ISP assigns either a static or dynamic IP address to the PC with the cable modem To assign IP addresses to the remaining computers and the HP all in one gt Use AutolP to assign IP addresses to the remaining computers and the HP all in one Do not assign a static IP address HP all in one Network Guide 19 Chapter 6 a Configuration page definitions This appendix explains the items that appear on the network configuration page General network settings The following table describes the general network settings shown on the network configuration page Parameter Network Status Description Status of the HP all in one e Ready the HP all in one is ready to receive or transmit data e Offline the HP all in one is offline Active Connection Type Network mode of the HP all in one e Wired the HP all in one is connected by Ethernet cable to an IEEE 802 3 network e Wireless the HP all in one is connected wirelessly to an IEEE 802 11b or g network e None Both network connection t
26. racter or 10 hex digit WEP key is in use 128 bit WEP a 13 character or 26 hex digit WEP key is in use WPA AES Advanced Encryption Standard encryption is in use This is an encryption algorithm for securing sensitive but unclassified material by US Government agencies e WPA TKIP Temporal Key Integrity Protocol an advanced encryption protocol is in use continued e Automatic AES or TKIP is in use e Not applicable this parameter does not apply to this network type WEP aims to provide security by encrypting data over radio waves so that it is protected as it is transmitted from one end point to another This security method is common on wireless networks Access Point HW The hardware address of the access point on the network to which the Address HP all in one is connected e SMAC address gt the unique MAC media access control hardware address of the access point e Not applicable this parameter does not apply to this network type Miscellaneous The following table describes the data transmission and receipt information shown on the network configuration page Parameter Description Total Packets transmitted The number of packets transmitted by the HP all in one without error since it has been turned on The counter clears after the HP all in one is turned off When a message is transmitted over a packet switching network it is broken up into packets Each packet contains the destination a
27. s its network connection vou might need to reset it to factorv default and reinstall the software Note Donotdisable TCP IP Transmission Control Protocol Internet Protocol on vour computer It is required for communication with the Embedded Web Server 16 6 Network troubleshooting This section contains network troubleshooting information for the HP all in one Specific information is provided for installation and configuration issues Wired network setup troubleshooting Use this section to solve wired network setup problems The Computer is unable to discover the HP all in one Cause Cables are not connected properly Solution Check the following cables to ensure they are connected properly Power cords to the HP all in one and the router Cables between the router and your computer e Cables to and from your modem or HP all in one Internet connection if applicable Cause Your Local Area Network LAN card NIC is not set up properly Solution Make sure that your LAN card is set up properly To check your LAN card in Windows XP Right click My Computer In the System Properties dialog box click the Hardware tab Click Device Manager Make sure your card shows up under Network Adapters Refer to the documentation that came with your card NAU0N Cause You do not have an active network connection Solution Check to see if you have an active network connection To make sure your network conne
28. shall not be liable for technical or editorial errors or omissions contained herein The Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes Note Regulatory information can be found in the technical information chapter of this guide O Itis not lawful in many places to make copies of the following items When in doubt check with a legal representative first e Governmental paper or documents Passports Immigration papers Selective service papers Identification badges cards or insignias e Governmental stamps Postage stamps Food stamps Checks or drafts drawn on Governmental agencies e Paper currency traveler s checks or money orders Certificates of deposit Copyrighted works safety information A Warning To prevent fire or of moisture Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock A 1 Read and understand all instructions in the setup poster Warning Potential shock hazard 2 Use only a grounded electrical outlet when connecting the device to a power source If you do not know whether the outlet is grounded check with a qualified electrician 3 Observe all warnings and instructions marked on the product 4 Unplug this product from wall o
29. tion verifies the identity of a user or device before granting access to the network making it more difficult for unauthorized users to get at network resources This security method is common on wireless networks A network using Open System authentication does not screen network users based on their identities Any wireless user can have access from the network However such a network might use WEP Wired Equivalent Privacy encryption to provide a first level of security against casual eavesdroppers A network using Shared Key authentication provides increased security by requiring users or devices to identify themselves with a static key a hexadecimal or alphanumeric string Every user or device on the network shares the same key WEP encryption is used along with shared key authentication using the same key for both authentication and encryption A network using server based WPA PSK authentication provides significantly stronger security and is supported in most wireless access points and wireless routers The access point or router verifies the identity of a user or device requesting access to the network before granting that access Several different authentication protocols might be used on an authentication server Note Shared key and WPA PSK authentication can only be entered through the Embedded Web Server Encryption The type of encryption in use on the network None no encryption is in use 64 bit WEP a 5 cha
30. twork settings 23 link speed 14 M Macintosh software installation 12 mDNS service name general network settings 22 Media Access Control MAC address 21 memory card security 15 multiple computers 4 N network configuration page 13 network connection type general network settings 21 network name wireless network settings 23 network troubleshooting see troubleshooting network upgrade 3 P password Embedded Web Server 22 printer found screen Windows 11 R recommended networks 5 restore network defaults 13 RJ 45 plug 9 27 28 router 510 S set link speed 14 settings restoring defaults 13 sharing 4 signal strength wireless network settings 23 software installation Macintosh 12 Windows 11 29 SSID wireless network settings 23 status general network settings 21 subnet mask general network settings 22 switch from USB to network 3 T total packets received 25 total packets transmitted 25 troubleshooting network 17 No TCP IP wired 18 Printer not Found wired 18 unable to discover device wired 17 using a cable modem without a router wired 19 wired network setup 17 U upgrade from USB to network 3 URL general network settings 21 Ww Windows software installation 11 wired connection settingup 9 troubleshooting 17 wireless status wireless network settings 23 30 O invent Ce Printed on at least 50 total recycled fiber with at least 10
31. uide that came with vourHP all in one For Macintosh The following instructions are for Macintosh computers only 12 Note Installation time can range from 20 to 45 minutes depending on vour operating svstem the amount of available space and the processor speed To install vour HP all in one software 1 2 al Quit all applications running on your computer Insert the Macintosh CD that came with your HP all in one into your computer s CD ROM drive Double click the HP all in one installer icon y Macintosh installer icon On the Authentication screen enter the Administrator pass phrase used to access your computer or network The installer software looks for HP all in one devices and then lists them On the Select Device select your HP all in one Follow the onscreen instructions to complete all the installation steps including the Setup Assistant When you have finished installing the software your HP all in one is ready for service To test your network connection go to your computer and print a test page to your HP all in one For more information see the printed User Guide that came with your device 5 Manage your network This chapter describes how to use the network tools on the device control panel and the Embedded Web Server These tools enable you to view and edit network settings and add advanced security to your network Use the HP all in one control panel The HP all in one control panel
32. utlets before cleaning shock hazard do not expose this product to rain or any type 10 Do not install or use this product near water or when you are wet Install the product securely on a stable surface Install the product in a protected location where no one can step on or trip over the line cord and where the line cord will not be damaged If the product does not operate normally see the onscreen Troubleshooting Help No operator serviceable parts inside Refer servicing to qualified service personnel Use in a well ventilated area Contents il MOU SON OG i i a iet a a tt nt o sad di a Choose a network tvpe Use the network management tools uueessensnnennennnnnennersennnnn n nn nn nn rna n nr rna 3 Switch from a USB connection to a network connection ssssssssessennenenzennnzjnnzz 3 Connect additional Computers Get HP SUPPORt Li iii e d 2 Choose a recommended Ethernet network Ethernet connection to a wired network with DSL or cable Internet access 5 Ethernet connection to a wired network with modem Internet access Ethernet connection to a wired network without Internet ooocccoonncncccoononconono Ethernet connection to a wireless network ss sssseenennanzenznnzznnnenzanznnzzntzzzzznzzzznna 3 Connect with an Ethernet cable ss sess ssenennnnnnnenznninzznznnzznenzznzzzznnznzzzzznzzzzn What you need 3 isib ai re sa a rata e EA dead Connect your HP all in One
33. which the HP all in one is connected Signal Strength 1 5 The transmitting or return signal graded on a scale of 1 to 5 5 Excellent 4 Good 3 Fair 2 Poor 1 Marginal No signal no signal detected on the network Not applicable this parameter does not apply to this network type Channel The channel number currently being used for wireless communication This depends on the network in use and might differ from the requested channel HP all in one Network Guide 23 Appendix a 24 continued number Value is from 1 to 14 countries regions might limit the range of approved channels lt number gt value ranging from 1 to 14 depending on country region None no channel is in use Not Applicable the WLAN is disabled or this parameter does not apply to this network type Note In ad hoc mode if you are not able to receive or transmit data between your computer and the HP all in one make sure that you are using the same communication channel on your computer and the HP all in one In infrastructure mode the channel is dictated by the access point Authentication type Type of authentication in use None no authentication in use Open System ad hoc and infrastructure no authentication Shared Key infrastructure only WEP key is required WPA PSK infrastructure only WPA with Pre Shared Key Not applicable this parameter does not apply to this network type Authentica
34. ypes are disabled Note Only one connection type can be active at a time URL The web or IP address of the Embedded Web Server Note You will need to know this URL when you try to access the Embedded Web Server Hardware The Media Access Control MAC address that uniquely identifies the Address MAC HP all in one This is a unique 12 digit identification number assigned to networking hardware for identification No two pieces of hardware have the same MAC address Note Some Internet service providers ISPs require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem during installation Firmware The internal networking component and device firmware revision code Revision separated by a hyphen Note If you call in for support depending on the problem you might be asked to provide the firmware revision code Hostname The TCP IP name assigned by the install software to the device By default this is the letters HP followed by the last 6 digits of the MAC address IP Address This address uniquely identifies the device on the network IP addresses are assigned dynamically through DHCP or AutolP You can also set up a static IP address though this is not recommended Note Manually assigning an invalid IP address during install will prevent your network components from seeing the HP all in one HP all in one Network Guide 21 Appendix a continued
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