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HP G250 User's Manual

1. For T1 this port is capable of supporting inband signalling across all 24 channels supports a maximum bandwidth of 1 536 Mbps For E1 this port is capable of supporting R2MFC signalling across all 30 channels supports a maximum bandwidth of 1 92 Mbps The PRI port is capable of supporting PRI signalling for 23 or 30 bearer channels NFAS signalling is not supported 20f2 18 Overview for the Avaya G250 and Avaya G350 Media Gateways G350 physical description G350 physical description Figure 5 The Avaya G350 Media Gateway Chassis Figure notes V2 standard media module slot V5 standard media module slot V4 standard media module slot V3 standard media module slot Analog port LEDs Analog trunk ONDO BO V6 high density media module slot 9 Analog line ports 10 CCA Contact Closure port 11 ETH WAN port V1 slot for standard media module or S8300 Server 12 ETHLAN port 13 System LEDs 14 Console port 15 USB port 16 RST button 17 ASB button For information about the different media modules that can be housed in the G350 media module slots see Chapter 2 Optional components Table 2 Fixed ports and buttons on the G350 front panel Port Button Description TRUNK An analog trunk port Part of an integrated analog media module The fixed trunk port supports loop start ground start CAMA and DIOD for Japan only trunks LINE Two analog telephone ports of t
2. rca AA e UR a 69 Telephones G250 ports for different types 39 outside lines 39 outside linesonG250 40 ports for different types 38 SBIVICES m 37 supported so e so a oa rre s 38 supported on G250 a aaao a a 39 which supported a a 67 Troubleshooting Issue 5 June 2008 75 Index automatic error detection 56 front panel LEDs 56 LLDP 4 2 E 54 04 dos ox on oo om N Br packet sniffing 56 SNMBP 3 sso ee 2000 a i e ies as iim e d 56 Troubleshooting and alarms 55 TEYoVerlP u o etiam S dede xo dmm E eo hos 45 V VLAN features o o 46 Voice over IP VoIP services du 9 Voice software cles 38 40 VPN es ae SO Se ee Se ee ce COR 55 W WAN features 2 lens 49 access controllists 50 inter gateway alternate routing IGAR 50 policy based routing 50 RTP header compression 50 TCP headercompression 50 WAN media modules 4 31 WAN services OVerVieW a i i e e e H oes 47 physical media o 48 routing features rns 50 76 Overview for the Avaya G250 and Avaya G350 Media Gateways
3. used The attachment plug must bear the safety agency certifications mark s for the region country of installation G350 media module specifications Table 19 Media modules Description Value MM312 MM314 and MM316 media modules Height 4 4 cm Width 39 cm Depth 31 cm Weight 3 4 kg Other media modules Height 0 79 in 2 cm Width 6 69 in 17 cm Depth 12 20 in 31 cm Weight 0 7 0 9 lb 300 400 grams 72 Overview for the Avaya G250 and Avaya G350 Media Gateways Index Numerical BED Lanes sue su wu E ebd E 55 A ACM see Avaya Communication Manager Administration for the Avaya G250 and Avaya G350 Media Gateways a 59 Alarms and troubleshooting 55 Automatic error detection 56 Avaya Communication Manager ACM S8xxx server integration 11 Avaya Communication Manager CM feature categories 43 software USeS o oo 2 ee eee 43 Avaya G250 and Avaya G350 CLI Reference 59 Avaya G250 G350 G450 Manager User Guide 59 Avaya Softphone software 38 40 Avaya telephones which supported 67 C Call center features s 44 Calls preserving ll 42 Capacities 2 x il e eB a e de 61 Chatter ouo mox x o mo X n exe m x 57 CLI documentation ls 59 CM see Avaya Communication Manager CNA test plug aoa a a 57 Computer as a telephone 38
4. 40 Contact Closure a a aoa les 45 Continuous telephone services 41 D Diagnostic tools automatic error detection 56 ELDP om ate n uos e Gd E ee 57 object tracking ls or SNMP 4 i406 dee dob a e ee 56 Documentation Administration for the Avaya G250 and Avaya G350 Media Gateways Avaya G250 and Avaya G350 CLI Reference 59 Avaya G250 G350 G450 Manager User Guide 59 Installing and Upgrading the Avaya G250 Media Gateway 59 Index Installing and Upgrading the Avaya G350 Media GaleWay zuo aras a ia See eda 59 Maintenance Alarms for Avaya Communication Manager 5 0 Media Gateways and Servers Maintenance Commands for Avaya Communication Manager 5 0 Media Gateways and Servers 59 Maintenance Procedures for Avaya Communication Manager 5 0 Media Gateways and Servers 59 Quick Start for Hardware Installation for the Avaya G250 Media Gateway Quick Start for Hardware Installation for the Avaya E Media Gateway DoS attacks 54 55 Drycontacts a a 0008 45 Dynamic trap manager 43 E ECC External Call Controller 40 ELS Enhanced Local Survivability 41 Embedded Web Manager 54 Emergency Transfer Relay see ETR Enhanced Local Survivability ELS 1t ETR Emergency Transfer Relay
5. G350 physical description 6 CCA Contact Closure port ETH WAN port ETH LAN port System LEDs Console port USB port RST button ASB button Table 3 Permitted slots for media modules Media Permitted slots Description module MM312 V6 Provides 24 ports for connecting DCP telephones MM314 V6 Provides one copper Gigabit Ethernet port and 24 10 100 Ethernet ports for connecting data devices The 24 10 100 Ethernet ports can provide power to connected devices using Power over Ethernet PoE MM316 V6 Provides one copper Gigabit Ethernet port and 40 10 100 Ethernet ports for connecting data devices The 40 10 100 Ethernet ports can provide power to connected devices using Power over Ethernet PoE MM340 V2 V3 V4 V5 Provides one E1 T1 data WAN port for connecting to a WAN endpoint device 1 of 2 Issue 5 June 2008 21 Introduction Table 3 Permitted slots for media modules continued Media module Permitted slots Description MM342 MM710 MM711 MM712 MM714 MM716 MM717 MM720 MM722 S8300 V2 V3 V4 V5 V1 V2 V3 V4 V5 V1 V2 V3 V4 V5 V1 V2 V3 V4 V5 V1 V2 V3 V4 V5 V1 V2 V3 V4 V5 V1 V2 V3 V4 V5 V1 V2 V3 V4 V5 V1 V2 V3 V4 V5 V1 Provides one universal serial data WAN access port for connecting to a WAN endpoint device Provides one E1 T1 trunk port for connecting an E1 T1 telephone trunk Provides ei
6. Media Gateway provides the following network security features e Private secure connections can be configured between the G250 G350 and a remote peer using VPN Virtual Private Network VPN at the IP level is deployed using a standards based set of protocols defined by the IETF called IPSec IPSec provides privacy integrity and authenticity to information transferred across IP networks e Access to the G250 G350 s LAN ports is authenticated using the 802 1x protocol On the G350 you can enable 802 1x on the MM314 and MM316 media modules 10 100 Ethernet ports On the G250 you can enable 802 1x on the eight Ethernet LAN PoE ports located on the G250 s front panel The 802 1x protocol standard is extended to support an optional mode for authenticating multiple supplicants e Protection against DoS Denial of Service attacks via MSS notifications The G250 G350 identifies predefined or custom defined traffic patterns as suspected DoS attacks and generates SNMP notifications referred to as Managed Security Services MSS notifications MSS notifications are intercepted and if certain conditions are met may be forwarded to the Avaya Security Operations Center SOC as INADS alarms The SOC is an Avaya service group that handles DoS alerts responding as necessary to any DoS attack or related security issue SYN cookies which protect against a well known TCP IP attack in which a malicious attacker targets a vulnerable device and effec
7. Media Gateways and Servers 59 Maintenance Procedures for Avaya Communication Manager 5 0 Media Gateways and Servers 59 Quick Start for Hardware Installation for the Avaya G250 Media Gateway 59 Quick Start for Hardware Installation for the Avaya G350 Media Gateway 0 59 Media Gateway Controllers see MGC Media Gateway services MGC Media Gateway Controller 40 overvieW ll e e ees 37 physical media lr 38 physicalmediaonG250 39 Voice over IP VoIP bf voice related features 44 VoIP Voice over IP lll ss 37 Media modules analog a coe a s a oos 25 26 27 BEL a ego tas te leg er se Tia ede Ride ah ch 29 30 DP ei o a we a a ale Te 28 gp cL 29 E1T1 WAN o o 31 LAN ML EDITI 32 MM312 4333 4 R39 RR EE EUR a 28 MM9314 x ok Oo ok Rx m et a 32 MMS316 4 46e x Roo on 33 MMS340 xxm oko E Low E n 31 MMS342 bd a rar SE RR e od s Sl MATADO llle 29 MM710 features o 29 MM uL uuum ae a SR RD e 25 MMYI2 RR eem de o ok sx ru VESSELS P 28 MOV A 26 MM citas e oa Me De nas ey nite e 27 MIMIZAZ 6 43k oko cR OE RR x s 28 MM720 4 xk m Rom e RE m Rn 29 MMZ22 od ve ae ct oe ew R eee cn 30 permitted slots 34 slot configuration 34 supported lll len 23 74 Overview for the Avaya G250 and Avaya G350 Media Gateways suppo
8. The G250 G350 supports Avaya Communication Manager CM release 5 0 and is backwards compatible with release 2 0 and above Avaya CM features Avaya CM is an open scalable highly reliable and secure telephony application Avaya CM provides user and system management functionality intelligent call routing application integration and extensibility and enterprise communications networking Avaya CM offers over 500 features in the following categories Telephony features Localization Collaboration Mobility Messaging Telecommuting System management Reliability Security privacy and safety Hospitality Attendant features Networking Intelligent call routing Application programming interfaces Avaya CM software applications Determine where to connect your telephone call based on the number you dial Assign numbers to local telephones Play dial tones busy signals and prerecorded voice announcements Allow or prohibit access to outside lines for specific telephones Issue 5 June 2008 43 Summary of services e Assign telephone numbers and buttons to special features e Exchange call switching information with older telephone switches that do not support VoIP For more information about Avaya CM software see Administrator s Guide for Avaya Communication Manager 555 233 506 Additional features The G250 G350 also provides voice related features Call center capabilities The G350 supports call center features
9. according to the mode of deployment see G350 physical description on page 19 e Distributed Avaya Enterprise Connect mode The G350 supports up to ten concurrent call center agents This configuration is supported by CM 2 0 applications and above e Standalone mode The G350 supports a call center application with up to ten concurrent agents This application is supported by CM 2 1 and above Note The G250 does not support call center features Emergency Transfer Relay ETR The Emergency Transfer Relay ETR feature provides basic telephone services in the event of a power outage or a failed connection to Avaya Communication Manager Using ETR you can connect e Inthe G350 the fixed analog trunk port TRUNK V701 to the first analog line port LINE V702 e Inthe G250 Analog the fourth fixed analog trunk port TRUNK V304 to the first line port LINE V305 e Inthe G250 BRI the fixed analog trunk port TRUNK V301 to the first analog line port LINE V302 e Inthe G250 DCP the fourth fixed analog trunk port TRUNK V304 to the first line port LINE V305 e Inthe G250 DS1 the fixed analog trunk port TRUNK V301 to the first line port LINE V302 44 Overview for the Avaya G250 and Avaya G350 Media Gateways LAN services A WARNING Do not enable ETR on ports used for DID An outside telephone exchange can be connected to the trunk port and an analog telephone can be connected to the line port A
10. and Avaya G350 Media Gateways Chapter 1 Introduction The Avaya CM Branch Gateways Avaya G250 and Avaya G350 Media Gateways form part of Avaya s solution for extending communication capabilities from the headquarters of an organization to all collaborative branch locations Avaya CM Branch Gateways help you provide the same high quality services to all organization members regardless of their location The Branch Gateways are high performance converged telephony and networking devices that are located in small branch locations providing all infrastructure needs in one box telephone exchange and data networking The Branch Gateways each feature a VolP engine WAN router and Power over Ethernet LAN connectivity The G350 provides full support for legacy IP DCP and analog telephones The G250 supports legacy IP and analog telephones In addition the G250 DCP model supports DCP telephones The G350 is designed for use in an eight to 72 user environment aimed at branch offices with 16 to 40 stations The G250 is designed for use in a two to 12 user environment aimed at small branch offices with two to eight stations Telephone services on a Branch Gateway are controlled by a Media Gateway Controller MGC You can use an Avaya S8XXX Server running Communication Manager CM call processing software as an MGC The gateway integrates seamlessly with Avaya S8700 S8710 S8720 8730 S8500 88400 and S8300 Servers to provide the same top qu
11. e Definity Extender ISDN single endpoint 302 series Attendant Console 302D e Avaya 603E Call Master III e Avaya 603F Call Master IV e Avaya 607A Call Master V e Avaya 606B1 Call Master VI e Avaya eConsole R1 PC Console R3 with 8411 digital telephone e Avaya IP eConsole Avaya analog telephones The G250 and G350 support the following Avaya analog telephones e Avaya6211 Analog Telephone e Avaya 6219 Analog Telephone e Avaya 2500 and the Avaya 2554 Analog Terminals e 2520 Explosive Atmosphere Telephone 68 Overview for the Avaya G250 and Avaya G350 Media Gateways Appendix C G250 technical specifications The G250 technical specifications include physical dimensions and tolerances of the Avaya G250 Media Gateway power cord specifications and media module specifications G250 specifications The table of technical specifications provides detailed information on the physical dimensions and tolerances of the Avaya G250 Media Gateway Table 16 Avaya G250 Media Gateway specifications Description Value Height 20 3 5 in 88 mm Width 17 3 in 440 mm Depth 13 4 in 340 mm Weight of empty chassis 16 5 Ib 6 5 kg Ambient working temperature Operation altitude Front Clearance Rear Clearance Humidity Power rating 32 to 104 F 0 to 40 C up to 6 560 ft 2 000 m 12 in 30 cm 18 in 45 cm 10 90 relative humidity 90 264 VAC 47 63 Hz 2 2 A Max Issue 5 June 2008 69 G250 technical
12. feature oio ae A oxgx 9 oesx xem xe dece m mp ca 44 F FaxoverlP s s s ee ee a ommo Epis 45 Features es o nos ee momo a ee a 12 Fixed LAN port seo a RR 45 Front panel G250 Andog lll ln 15 G250 BR e a u u ia ee e a es 15 G2502DOP ei ic Ee a ee Gs 16 G250 DS1 cg A a a a 16 350 be A e A Tue ea ek A 19 LEDS ML 56 G G250 analog model see G250 Analog BRI model see G250 BRI DCP model see G250 DCP DS1 model see G250 DS1 standalone deployment jt G250 Analog frontpanel 2 s sid s s dow omo eR xS 15 physical description 15 Issue5 June2008 73 Index G250 BRI sico ouo ues Row ee ee ee ew 12 frontpanel o 15 physical description 15 3250 DOBP ok cie oc SUR a at A de frontpanel 4 2 ce nea a ee 16 physical description 16 Q250 DS1 4 a d s ass 12 TOME panel suus es eem a te Ce A eth 16 physical description 16 G350 frontpanel s s sot soe awom a lll Ei physical description 19 standalone deployment 11 l ICC Internal Call Controller 40 IEEE 8021D sx vine EUR 47 IEEE B02 W usse xx xke ee 47 Index over IP o 45 Installing and Upgrading the Avaya G250 Media Gateway59 Installing and Upgrading the Avaya G350 Media Gateway59 Introduction lees 11 K keepalive ck 2 52 o oom ook a a 57 L LAN media module
13. including IP DCP digital and analog telephones Avaya IP telephones The G250 G350 support the following Avaya IP telephones e Avaya 4602 IP Telephone e Avaya 4602SW IP Telephone e Avaya 4601 IP Telephone e Avaya 4606 IP Telephone e Avaya 4610 IP Telephone e Avaya 4612 IP Telephone e Avaya 4620 IP Telephone e Avaya 4624 IP Telephone e Avaya 4630 IP Screenphone e Avaya 4630SW IP Screenphone e Avaya 4690 IP Telephone Note The Avaya 4630 IP and 4630SW IP Screenphones cannot be powered via PoE ports Avaya DCP digital telephones The G250 DCP and the DCP media modules supported by the G350 support the following DCP telephones Note The G250 does not support DCP media modules although the G250 DCP includes DCP ports on its chassis e Avaya 2402 Digital Telephone e Avaya 2410 Digital Telephone e Avaya 2420 Digital Telephone e Avaya 2490 DCP Speakphone Issue5 June2008 67 Supported Avaya telephones e Avaya 6402 and Avaya 6402D Digital Telephones e Avaya 6408 and Avaya 6408D Digital Telephones e Avaya 6416D and 6416D M Digital Telephone e Avaya 6424D and 6424D M Digital Telephone e Avaya 8403 Digital Telephone e Avaya 8405B and Avaya 8405D Digital Telephones e Avaya 8410 and 8410D Digital Telephones e Avaya 8411D Digital Telephone e Avaya 8434DX Digital Telephone e P softphones that are configured as Road Warrior and Take Over a DCP station e Definity Extender Analog single endpoint
14. mirroring by connecting an external traffic probe device to one of the LAN ports The probe device monitors traffic that is sent and received through other ports by copying the packets and sending them to the monitor port Note You cannot configure port mirroring on the G350 fixed LAN port or the G250 G350 WAN Fast Ethernet ports Port redundancy You can configure port redundancy on the G350 Port redundancy allows you to provide both a primary link and a backup link to an important resource Port redundancy is supported between any two PoE ports on the MM314 or the MM316 media modules WAN services The G250 G350 has an internal router and provides direct access to outside WAN lines You can use the G250 G350 as the endpoint device for a WAN line You can also use the G250 G350 as the router for a WAN line with an external endpoint device Issue5 June2008 47 Summary of services Physical media To use the G250 G350 as the endpoint device for a WAN install a WAN media module and connect the WAN line to a port on the media module When you connect a WAN line to a media module the G250 G350 serves as the router for the WAN line You can also use the fixed ETH WAN Fast Ethernet port as a WAN endpoint by configuring the port s interface for PPPoE encapsulation ADSL modem or Ethernet DHCP static IP cable modem To use the G250 G350 as a router connect the external endpoint device to the fixed WAN port on the G250 G350 fron
15. stations or combining both B channels together to form a 128 kbps channel 30 Overview for the Avaya G250 and Avaya G350 Media Gateways Supported media modules in the G350 WAN media modules The G350 supports the MM340 E1 T1 WAN and MM342 Universal Serial Port WAN media modules MM340 E1 T1 WAN media module The MM340 E1 T1 WAN media module provides a data WAN access port for the connection of an E1 or T1 WAN Figure 17 The MM340 media module AVAYA 0 voot MM342 universal serial data WAN media module The MM342 media module provides one universal serial data WAN access port MM342 supports the following WAN protocols e V 35 RS449 e X21 Necessary cable For these connections one of the following cables is necessary e Avaya Serial Cable DTE V 35 Universal Serial Port to V 35 e Avaya Serial Cable DTE X 21 Universal Serial Port to X 21 Figure 18 The MM342 media module Issue5 June2008 31 Optional components LAN media modules The G350 supports the MM314 and MM316 LAN media modules MM314 LAN media module The MM314 LAN media module provides e 24 Ethernet 10 100 Base T Ethernet access ports with inline Power over Ethernet PoE e One Gigabit Ethernet copper port for server connection or uplink to another switch or router The MM314 supports 48V DC inline power provided over standard category 5 UTP cables up to 100m range on each PoE port Power consumption for the MM314 media module is 335
16. to reduce the amount of bandwidth needed for non voice data TCP header compression can be applied either as part of RTP Header Compression via IPCH or using the Van Jacobson method defined in RFC 1144 Inter Gateway Alternate Routing IGAR The G250 G350 uses IGAR as a means to use the PSTN as an alternative to the WAN interface under certain definable conditions In providing an alternate routing mechanism IGAR preserves the internal makeup of the call so that the call can be successfully terminated to its original internal destination Routing features Both the G250 and the G350 have an internal router You can configure the following routing features on the router Interfaces Routing table VPN GRE tunneling DHCP and BOOTP relay DHCP server DHCP client Broadcast relay ARP table ICMP errors 50 Overview for the Avaya G250 and Avaya G350 Media Gateways RIP OSPF Route redistribution VRRP Fragmentation Static routes Policy based routing Distribution lists Dynamic IP addresses DNS resolver Unnumbered IP interfaces SYN cookies Keepalive packets Object tracking Backup interfaces WAN services Issue5 June2008 51 Summary of services 52 Overview for the Avaya G250 and Avaya G350 Media Gateways Chapter 4 Management Security Alarms and Troubleshooting Management applications The Avaya G250 and Avaya G350 Media Gateways can be managed using any of the following applications e Avaya G250 and A
17. where one end of each conversation is on a G350 and transcoding occurs for that endpoint on the G350 If transcoding must occur on both ends of the conversation the quantity of conversations is ten Simultaneous fax transmissions using VolP resources 2of3 64 Overview for the Avaya G250 and Avaya G350 Media Gateways S8300 maximum capacities Table 14 G350 media gateway capacities continued Description Standard Enhanced Comments Configuration Configuration Touch tone recognition 15 TTR Tone Generation 15 Announcements VAL 6 Playback 1 Record 3of 3 Note The maximum capacities in Advanced Configuration depend on the specific configuration of the Branch Gateway Please verify your planned configuration on Avaya Solution Designer ASD S8300 maximum capacities Table 15 S8300 capacities Item Quantity Supported Number of Users per S8300 450 Number of Trunks per S8300 450 Total Endpoints Trunks and Users per 58300 900 MGs per S8300 50 LSPs per S8300 50 MGs per LSP 50 Announcement Sources per S8300 50 Busy Hour Calls Maximum non call center 10 000 Locations 50 For a complete list of capacities see Avaya Communication Manager System Capacities Table 03 300511 Issue5 June2008 65 G250 and G350 capacities 66 Overview for the Avaya G250 and Avaya G350 Media Gateways Appendix B Supported Avaya telephones There are various Avaya telephones supported by the G250 and G350
18. 250 DCP G250 DS1 8 3250 models All ports are fixed Four voice channels two D channels G250 DS1 only None in the other G250 models True for all codecs and all encryption combinations Simultaneous fax transmissions using VoIP resources Receivers As much as necessary for all TDM calls 2 of 3 62 Overview for the Avaya G250 and Avaya G350 Media Gateways G350 maximum media gateway capacities Table 13 G250 media gateway capacities continued Description Capacity Comments Announcements VAL 6 playback channels for playing announcements 10 minutes for G711 quality stored announcements and up to five minutes for music on hold 3 of 3 CAUTION Some capacities may change For the most up to date list see Avaya Communication Manager System Capacities Table 03 300511 G350 maximum media gateway capacities Table 14 G350 media gateway capacities Description Standard Enhanced Comments Configuration Configuration Media Gateway Limits Maximum number of G350 Media Gateways controlled by an S8500 or S8700 series server Maximum number of G350 Media Gateways controlled by a S8300 server housed in a G700 Media Gateway Maximum number of G350 or G250 Media Gateways controlled by a S8300 server housed in a G350 Media Gateway 250 50 This number also applies if the same external S8xxx server controls a combination of Avaya G700 Media Gateways
19. 436 Avaya G250 and Avaya G350 CLI Reference 03 300437 Maintenance Alarms for Avaya Communication Manager 03 300430 Media Gateways and Servers Maintenance Commands for Avaya Communication Manager 03 300431 Media Gateways and Servers Maintenance Procedures for Avaya Communication Manager 03 300432 Media Gateways and Servers Technical assistance Avaya provides resources for technical assistance within the US and internationally Within the US For help with e Feature administration and system applications call the Avaya Technical Consulting Support System at 1 800 225 7585 e Maintenance and repair call the Avaya National Customer Care Support Line at 1 800 242 2121 e Toll fraud call Avaya Toll Fraud Intervention at 1 800 643 2353 8 Overview for the Avaya G250 and Avaya G350 Media Gateways Sending us comments International For all international resources contact your local Avaya authorized dealer Sending us comments Avaya welcomes your comments about this book To reach us by e Mail send your comments to Avaya Inc Product Documentation Group Room B3 H13 1300 W 120th Ave Westminster CO 80234 USA e E mail send your comments to document avaya com e Fax send your comments to 1 303 538 1741 Ensure that you mention the name and number of this book Overview for the Avaya G250 and Avaya G350 Media Gateways 03 300435 Issue 5 June 2008 9 About this book 10 Overview for the Avaya G250
20. 710 E1 T1 media module and the MM720 and MM722 BRI media modules MM711 analog media module The MM711 provides analog trunk and telephone features and functionality Configuring MM711 ports The administrator can configure any of the eight ports of the MM711 as follows e Central office trunk either loop start or ground start e Analog Direct Inward Dialing DID trunks either wink start or immediate start e 2 wire analog Outgoing CAMA E911 trunks for connectivity to the PSTN Issue5 June2008 25 Optional components e MF signaling is supported for CAMA ports e Analog tip ring devices such as single line telephones with or without LED message waiting indication MM711 also supports e Three ringer loads ringer equivalency number for up to 2 000 feet 610 meters for all eight ports e Upto eight simultaneously ringing ports Note The media gateway achieves this number of ports by staggering the ringing and pauses between two sets of up to four ports e Type 1 Caller ID e Ring voltage generation for a variety of international frequencies and cadences Figure 8 The MM711 media module e MM714 analog media module The MM714 analog media module provides four analog telephone ports and four analog trunk ports Note The four analog trunk ports cannot be used for analog DID trunks Instead the four analog telephone ports must be used Configuring MM714 ports The MM714 provides you with the capability to configur
21. A ES 8 Internallonal c oosa eK EO OO 9 Sending US comments ll llle 9 Chapter 1 Introduction lll es 11 Avaya G350 Media Gateway Overview 2 2 eee eee ee es 12 Avaya G250 Media Gateway Overview 2 2 ee eee ee 12 Features accio so bou s X R P Swe ox RUE A Sw ls Seeds 12 G250 physical description 15 350 physical description ssi 6s dee ee nro x n 19 Chapter 2 Optional components 23 Supported media modules inthe G350 23 Ses SEV a 4 4 ee ee OR ee a a 24 Telephony media modules 25 WAN media modules c 31 LAN media modules ee 32 Media module slot configurations in the G350 34 Permilled SIDIS corea m mmm se Xe XO oe A eb ss 34 Combination limitations in the G350 35 Supported media modules inthe G250 35 Chapter 3 Summary Of services 37 Media gateway services 0 37 Voice over IP VoIP 2 22 om omo oo o m 2 2 gt 37 Physical media 0350 2 242224 co cer mm n 38 Physical media G250 666 66 6 ee eon o ROO ROO ee 39 Media Gateway Controllers 40 Additional Teatur s 2 9 xor 9 a RR 44 LAN services iio vox oko o oo os om o3
22. AVAYA Overview for the Avaya G250 and Avaya G350 Media Gateways 03 300435 Issue 5 June 2008 O 2008 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases For full legal page information please see the complete document Avaya Legal Page for Software Documentation Document number 03 600758 To locate this document on the website simply go to http www avaya com support and search for the document number in the search box Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked web sites referenced elsewhere within this documentation and Avaya does not necessarily endorse the prod
23. Avaya G450 Media Gateways Avaya G350 Media Gateways and G250 Media Gateways An S8300 housed in a G350 can also control G150 or Multitech Gateways 1 of 3 Issue 5 June 2008 63 G250 and G350 capacities Table 14 G350 media gateway capacities continued Description Standard Configuration Enhanced Configuration Comments Maximum total number of telephones supported by the G350 Maximum number of IP telephones per G350 Media Gateway Maximum number of analog phones per G350 Media Gateway Maximum number of DCP phones per G350 Media Gateway Maximum number of BRI endpoints per G350 Media Gateway Simultaneous two way conversations from IP phone to legacy telephone or trunk Transcoding from G 711 TDM phones to G 729 for IP phones Maximum number of BRI trunks Maximum number of PSTN trunks Miscellaneous Fax capacity 40 40 40 40 16 32 G711 72 72 using an external switch 72 72 64 16 G 729a G 726 16 Limited by the physical hardware resources and what is supported in ASD Limited by the physical hardware resources and what is supported in ASD Up to three MM720 BRI Media Modules can be inserted in any standard media module slots Simultaneous two way conversations limited by the VoIP engine including call progress tones Simultaneous 2 way conversations For TDM transcoding the number 16 applies to conversations
24. Integrated Management software e From a web browser on a computer on the same network as the device supported by the Avaya G350 only For information about Avaya G250 G350 Manager see the G250 G350 G450 Manager User Guide 14 300166 Avaya Integrated Management Avaya Integrated Management offers a comprehensive set of web based network and system management solutions that support Avaya converged voice solutions You can use Avaya Integrated Management to monitor SNMP traps on the G250 G350 You can also use Avaya Integrated Management to access Avaya G250 G350 Manager Avaya QoS Manager You can use Avaya QoS Manager to configure G250 G350 QoS policy capabilities You can access Avaya QoS Manager through Avaya Integrated Management software Management access security features The G250 G350 features the following management security mechanisms e A basic authentication mechanism in which users are assigned passwords and privilege levels e Support for user authentication provided by an external RADIUS server e SNMPv3 user authentication e Secure data transfer via SSH and SCP with user authentication 54 Overview for the Avaya G250 and Avaya G350 Media Gateways Network security features e ASG authentication for remote service logins ASG is a challenge response authentication method that is more secure than password authentication and does not require a static password Network security features The Avaya G250 G350
25. LS Dynamic Call Admission Control CAC for Fast Ethernet Serial and GRE tunnel interfaces Inter Gateway Alternate Routing IGAR e Management applications Avaya G250 G350 Manager Embedded Web Manager G350 only 14 Overview for the Avaya G250 and Avaya G350 Media Gateways G250 physical description G250 physical description Figure 1 The Avaya G250 Analog Media Gateway Chassis Figure notes Nara V1 ICC LSP Slot V2 WAN Media Module Slot Analog port LEDs Analog trunks Analog line ports System LEDs Console port vues ares E EE reor S E 11 12 mmm RE 8 10 USB port Contact Closure CCA port Ethernet WAN ETH WAN port POE LAN ETH LAN PoE ports Reset RST button Alternate Software Bank ASB button Figure 2 The Avaya G250 BRI Media Gateway Chassis 12 Figure notes DAIADSDARON gt V1 ICC LSP Slot V2 WAN Media Module Slot Analog port LEDs Analog trunk Analog line ports ISDN BRI LEDs ISDN BRI trunks System LEDs Console port USB port Contact Closure CCA port Ethernet WAN ETH WAN port PoE LAN ETH LAN PoE ports Reset RST button Alternate Software Bank ASB button Issue 5 June 2008 15 Introduction Figure 3 The Avaya G250 DCP Media Gateway Chassis Figure notes V1 ICC LSP Slot V2 WAN Media Module Slot Analog port LEDs Analog trunks Analog line ports System LEDs D R O D G250 DCP Console por
26. OY rom ER POPE R 45 Physical MEGA a x 324 0R 4A ranas AA AA 45 Power over Ethernet POE 46 Issue 5 June 2008 3 Contents VANO siem e is CHEESE Rapid Spanning Tree Protocol RSTP Port MINONO ood oro RP AAA PortredundaHlCy i a sna kA a PO wR ee Oe AAA ee MN SOPHOBE cus dioec mos a ds Se he ee SS eS CR DR e Physical madii cios enana A AAA WAN features icsorrnasiasasarnasirrnssn Oe ss Rowling features css be xo aoo aaa ORE Ronan Chapter 4 Management Security Alarms and Troubleshooting Management applications Avaya G250 and Avaya G350 Command Line Interfaces CLI Avaya G250 G350 Manager and Embedded Web Manager Avaya Integrated Management lll nn Avaya Q05 MANAGE ook ee ek direken tier eos es A Management access security features nae Network security features 2 2 eee Alarms and troubleshooting features Front panel LEDS 4 4 2 a4 RARO anar osa ee Automatic error detection lt lt lt zx onu cT VoIP debugging using RTP MIB lens Oblect tracking s 44 circo RRRRSS RO 2 ERR SA Converged Network Analyzer CNA test plug Link Layer Discovery Protocol LLDP lt lt lt 08 Chapter 5 Docum
27. P telephone ports MM717 24 DCP telephone ports MM710 1 T1 E1 ISDN PRI trunk port MM720 8 ISDN BRI trunk or endpoint telephone or data ports MM722 2 ISDN BRI trunk ports WAN media modules MM340 1 E1 T1 data WAN port 1 of 2 Issue 5 June 2008 23 Optional components Table 4 Supported media modules continued Media module Description MM342 1 universal serial data WAN port LAN media modules MM314 24 10 100 Ethernet ports with Power over Ethernet PoE and one Gigabit Ethernet copper uplink access port MM316 40 10 100 Ethernet ports with Power over Ethernet PoE and one 10 100 1000 Ethernet copper uplink access port 20f2 CAUTION The MM316 MM340 and MM342 are not supported by the Avaya G700 Media Gateway Do not insert an MM316 MM340 or MM342 media module into an Avaya G700 Media Gateway S8300 server The S8300 server is a Pentium based processor that runs a Linux operating system The S8300 runs Avaya Communication Manager CM to provide call control services to the G350 The G350 is compatible with Avaya CM from version 2 1 onwards and backwards compatible with Avaya CM 2 0 The S8300 server features e Avaya Native Configuration Manager An administration tool that provides terminal emulation capabilities and a variety of connectivity options you can save and reuse e AGSOGB hard disk e 512 MB RAM e AWEB server used for the following Backups and restores for customer data Ea
28. Power over Ethernet see PoE Product introduction o 11 Q Quick Start for Hardware Installation for the Avaya G250 59 Media Gateway Quick Start for Hardware Installation for the Avaya G350 59 Media Gateway Index R RADIUS server lees 54 Routing features 50 RSTP Rapid Spanning Tree Protocol 47 RTP MIB o 57 S 8300 server described i on noo omo 24 features odeur mob ac we a D Duy dec in 24 supported les T S8400 server 2 uc ce Ep wo bo y om te T S8500 setVet caca kk umm nes E de d SS Us u 9S8700 server i uuu eR EN a es A TE S8710 setVet o s a cia poss 0 Rm de es due a 11 S8720 Se Ver es sesto EUR ee SL TE 88730 server es AT js um 54 Security features llle 55 Servers S8300 4 omn n ER RU Rud P en 24 Services LAN uie adu A eque Gd bod ed deus 45 Media Gateway les 37 summary 2 ee ee ee 37 telephone ees 37 SNMP sos tk oa oko nn a ys 54 56 57 Softphone software 38 40 Specifications lll ral A ne RR Ge ed i 69 SR eh ae ot ae TD 54 Standard Local Survivability SLS 11 STP Spanning Tree Protocol 47 Survivability a a ee 42 Switched LAN ports a aoa o 45 SYNcookes aooaa 55 T Target environment ls pk Technical specifications 71 G250
29. W MM314 features e Priority power budgeting with configurable priorities e Automatic load detection on ports e Automatic device discovery e Enable disable port powering option e Port monitoring e Automatic recovery from overload shutdown e Automatic recovery from no load shutdown Figure 19 The MM314 media module BETO gogg COTA P ed Versions of the MM314 LAN media module with Material Code 700384 C S 2 0 require Avaya CM version 2 0 and higher and G350 firmware version 25 0 0 and higher For more information about PoE see Power over Ethernet PoE on page 46 32 Overview for the Avaya G250 and Avaya G350 Media Gateways Supported media modules in the G350 MM316 LAN media module The MM316 LAN media module provides e 40 Ethernet 10 100 Base T Ethernet access ports with inline Power over Ethernet PoE e One Gigabit Ethernet copper port for server connection or uplink to another switch or router The MM316 supports 48V DC inline power provided over standard category 5 UTP cables up to 100m range on each PoE port Power consumption for the MM316 media module is 435W MM316 features e Priority power budgeting with configurable priorities e Automatic load detection on ports e Automatic device discovery e Enable disable port powering option e Port monitoring e Automatic recovery from overload shutdown e Automatic recovery from no load shutdown Figure 20 The MM316 media module egg daga gana gana po
30. ality telephony services to the small branch office as to the headquarters of the organization Note The S8700 Server cannot be upgraded to CM 5 0 The Branch Gateways can subtend to an MGC located at the headquarters or the MGC can be installed locally The Branch Gateways can optionally house an internal Avaya S8300 server for Enhanced Local Survivability ELS providing full MGC functionality in the event that the connection with the primary MGC is lost or as the primary MGC for standalone deployment When the primary MGC is located at a remote location the Branch Gateway features Standard Local Survivability SLS SLS provides partial backup MGC functionality in the event that the connection with the primary MGC is lost In addition to advanced and comprehensive telephony services the Branch Gateways provide full data networking services precluding the need for a WAN router or LAN switch Issue5 June 2008 11 Introduction Avaya G350 Media Gateway Overview The G350 is a modular device adaptable to support different combinations of endpoint devices Pluggable media modules provide interfaces for different types of telephones and trunks A combination is selected to suit the needs of the branch A LAN media module with PoE standard compliant Ethernet ports provides support for IP telephones as well as all other types of data devices A range of telephony modules provides full support for legacy equipment such as analog and digital te
31. as the ability to map several PPP sessions to a single E1 T1 interface Note The G250 only supports fractional E1 T1 PPP over Universal Serial Port PPPoE Unframed E1 for enabling full 2 048 Mbps bandwidth usage Point to Point Frame Relay encapsulation over channelized fractional unframed E1 T1 ports or over a Universal Serial Port interface Frame Relay LMI types supported ANSI Annex D ITU T Q 933 Annex A0 LMI Rev1 and No LMI Backup functionality supported between any type of Serial Layer 2 interface Dynamic Call Admission Control CAC for Fast Ethernet Serial and GRE tunnel interfaces Dynamic CAC provides enhanced control over WAN bandwidth When Dynamic CAC is enabled on an interface the G250 G350 informs the MGC of the actual bandwidth of the interface and tells the MGC to block calls when the bandwidth is exhausted Quality of Service QoS The G250 G350 uses Weighted Fair VoIP Queuing WFVQ as the default queuing mode for WAN interfaces WFVQ combines weighted fair queuing WFQ for data streams and priority VoIP queuing to provide the real time response time that is required for VoIP The G250 G350 also supports the VoIP Queue and Priority Queue legacy queuing methods Weighted Random Early Detection WRED The G250 G350 uses WRED on its ingress and egress queues to improve the performance of the network when overloaded The purpose of WRED is to indicate to transmitting hosts to reduce their transmission speed
32. atures e Two built in line ports to support two analog telephones or incoming analog DID trunks e One analog trunk four in the G250 Analog and the G250 DCP to support a trunk or trunks of the following types Loop start Ground start G350 only CAMA G350 only DIOD Japan only Survivability features for continuous voice services VoIP Media Gateway services Call center capabilities e WAN WAN Quality of Service QoS Routing protocols OSPF RIP PPPoE Weighted Fair Queuing WFQ Policy based routing DHCP client server and relay functions GRE tunneling Dynamic IP addressing Fax and modem over IP Object tracking e Server DHCP servers TFTP servers e LAN Power over Ethernet LAN Switching VLANs Spanning Tree Protocols IEEE 802 1D STP IEEE 802 1w RSTP G350 only Port mirroring Port redundancy G350 only Issue 5 June 2008 13 Introduction e Security RADIUS Authentication support SNMP traps v1 and v2 only sent to the primary controller SNMP v3 SSH Authentication support VPN support 802 1x support Secrets management with Master Configuration Key MCK encryption e Provisioning Avaya Communication Manager CM server management Extensive alarming and troubleshooting features Modem access for remote administration e Survivability MGC automatic switchover migration and survivability features Modem backup connection to the MGC Standard Local Survivability S
33. ay Controller MGC controls telephone services on a media gateway An MGC may be internal to the media gateway or external to the media gateway An Internal Call Controller ICC is an internal MGC An External Call Controller ECC is an external MGC that communicates with the G250 G350 over the network An Avaya S8XXX server managed with Avaya Communication Manager CM software acts as an MGC for the Avaya G250 or Avaya G350 Media Gateway 40 Overview for the Avaya G250 and Avaya G350 Media Gateways Media gateway services Supported S8XXX servers The MGCs supported by the Avaya G250 or Avaya G350 Media Gateway include both ECCs and ICCs Both the G250 and the G350 support the following MGCs Table 11 MGCs supported by the Avaya G250 and Avaya G350 Media Gateways MGCs Type Usage Avaya S8300 Server Media module ICC ECC or LSP Avaya S8400 Server External ECC Avaya S8500 Server External ECC or LSP Avaya S8700 Server External ECC Avaya S8710 Server External ECC Avaya S8720 Server External ECC Avaya S8730 Server External ECC Note The S8700 Server cannot be upgraded to CM 5 0 See Chapter 2 Optional components for information about the S8300 Server module Configuring G250 G350 options The G250 G350 provides the following configuration options to help you ensure continuous telephone services You can configure the G250 G350 to use up to four MGCs If the MGC is an S8700 8710 S8720 or S8730 the first server on th
34. aya telephones are supported see Appendix B Supported Avaya telephones Telephones must be connected to the correct type of port for the telephone type Different types of telephone ports are provided by fixed ports on the G250 front panel The table below lists which ports you can use to connect each type of telephone See G250 physical description on page 15 for more information about each type of port Issue5 June 2008 39 Summary of services Table 9 Telephones supported and ports provided Telephone type Ports IP telephones LAN ports on the G250 front panel For PoE functionality use an ETH LAN PoE port Analog telephones LINE or ANALOG LINE ports on the G250 front panel DCP telephones DCP ports on the G250 DCP front panel Voice software The G250 supports telephone calls between a computer on the network running Avaya Softphone software and analog DCP telephones connected to the G250 Outside telephone lines The table below lists which ports you can use to connect each type of outside line See G250 physical description on page 15 for more information about each type of port Table 10 Outside telephone lines supported and ports provided Line Type Ports ISDN lines G250 BRI only ISDN BRI TRUNK ports on the G250 BRI front panel Analog trunks Analog TRUNK ports on the G250 front panel T1 E1 voice lines T1 E1 port on the G250 DS1 front panel Media Gateway Controllers A Media Gatew
35. ays provide a telephone exchange service supporting the connection of various types of telephones and outside telephone lines Telephones and lines are connected to the G250 G350 via ports and media modules on the chassis Different media modules provide access ports for different types of telephones and lines Telephony services are controlled by a media gateway controller MGC running Avaya Communication Manager CM call processing software You can use the Avaya CM to configure many advanced telephone exchange functions For more information see the Administrator s Guide for Avaya Communication Manager 555 233 506 This section describes the services the G250 G350 provides as a media gateway All services are supported by both the G250 and the G350 except where otherwise specified Voice over IP VoIP The Avaya G250 and Avaya G350 Media Gateways feature a VolP engine that provides voice services over IP data networks The G250 G350 allows you to use many types of telephones and trunks that do not directly support VoIP The G250 G350 translates voice and signalling data between VoIP and the system used by the telephones and trunks as follows Avaya media modules convert the voice path of traditional circuits such as analog trunk T1 E1 and DCP to a TDM bus inside the G250 G350 The VoIP engine then converts the voice path from the TDM bus to a compressed or uncompressed and packetized VolP on an Ethernet connection Both the G250 and t
36. considered a fifth MGC although its becomes unavailable the G250 uses functionality is more limited than that the next MGC on the list of a full scale S8xxx server Media module slots 2 One S8300 server slot V1 for insertion of S8300 only One WAN media module slot V2 for insertion of a WAN media module only Maximum number of WAN media 1 Always in slot v2 modules Maximum number of voice media 0 modules Maximum total number of telephones 14 supported by the G250 1 of 3 Issue 5 June 2008 61 G250 and G350 capacities Table 13 G250 media gateway capacities continued Description Capacity Comments Maximum number of IP phones 12 Limited by the number of VolP resources used and the calling patterns VolP to VolP conferencing VolP to non VolP etc Maximum number of analog phones 2 Maximum number of DCP phones 12 G250 DCP only None in the other G250 models Maximum number of BRI endpoints 0 DS1 facilities 1 T1 E1 G250 DS1 only None in the other Maximum number of all trunks of any type Maximum number of analog trunks Maximum number of BRI trunks Maximum number of E1 T1 voice trunks Simultaneous two way conversations from IP phone to legacy telephone or trunk Miscellaneous Fax capacity Touch tone recognition TTR Tone Generation 4 5 on G250 BHI 10 on G250 DS1 4 G250 Analog G250 DCP 1 G250 BRI G250 DS1 2 G250 BRI only 10 G250 Analog G250 BRI 16 G
37. da 26090 prii pini pria Ar The MM316 is compatible with Avaya CM version 2 0 and higher and G350 firmware version 25 0 0 and higher For more information about PoE see Power over Ethernet PoE on page 46 Issue 5 June 2008 33 Optional components Media module slot configurations in the G350 When choosing a combination of media modules to install in the G350 chassis consider the slots in which each module type can be housed and the limitations and recommendations regarding combinations of media modules Permitted slots The G350 chassis has six media module slots marked V1 V2 V3 V4 V5 V6 see G350 physical description on page 19 Each media module is restricted to certain slots Table 5 Permitted slots for media modules Media module Permitted slots MM312 MM314 MM316 MM340 MM342 MM710 MM711 MM712 MM714 MM716 MM717 MM720 MM722 8300 V6 V6 V6 V2 V3 V4 V5 V2 V3 V4 V5 Any media module slot V1 V5 Any media module slot V1 V5 Any media module slot V1 V5 Any media module slot V1 V5 Any media module slot V1 V5 Any media module slot V1 V5 Any media module slot V1 V5 Any media module slot V1 V5 V1 34 Overview for the Avaya G250 and Avaya G350 Media Gateways Supported media modules in the G250 Combination limitations in the G350 The following limitations apply to stations and trunks in the G350 e Uptoatotal of 72 stations any mix of analog DCP IP e Upto a
38. dia module see MM314 LAN media module on page 32 and the MM316 media module see MM316 LAN media module on page 33 The switched Ethernet ports support HP auto MDIX which automatically detects and corrects the polarity of crossed cables This results in simplified LAN installation and maintenance Issue 5 June 2008 45 Summary of services e Fixed LAN port The fixed LAN port on the chassis connected to the internal LAN switch The fixed LAN port supports HP auto MDIX which automatically detects and corrects the polarity of crossed cables This results in simplified LAN installation and maintenance The G250 provides LAN services through eight fixed ETH LAN PoE ports on the chassis Note The G250 DCP only has two fixed ETH LAN ports These ports do not support PoE Power over Ethernet PoE In the G350 the MM314 and MM316 media modules ports provide power to data devices over the Ethernet connection PoE The ports support the connection of IP phones and wireless access points which you may want to power through the G350 In the G250 PoE service is provided by eight fixed ETH LAN PoE ports on the chassis Note The G250 DCP does not provide PoE service The inline PoE feature enables you to power data devices through the G250 G350 Power is distributed between the PoE ports according to configured priorities You configure the power priority on each port Distribution is calculated from the actual power consumptio
39. e any of the four trunk ports as e Aloop start or a ground start central office trunk with a loop current of 18 to 120 mA e Atwo wire analog Outgoing CAMA E911 trunk for connectivity to the PSTN MF signaling is supported for CAMA ports Configuring MM714 line ports The MM714 provides you with the capability to configure any of the four telephone ports as e Awink start or an immediate start DID trunk 26 Overview for the Avaya G250 and Avaya G350 Media Gateways Supported media modules in the G350 e Analog tip ring devices such as single line telephones with or without LED message waiting indication MM714 also supports e Three ringer loads which is the ringer equivalency number for up to 2 000 feet 610 meters for all eight ports e Up to four simultaneously ringing ports e Type 1 caller ID and Type 2 caller ID e Ring voltage generation for a variety of international frequencies and cadences Figure 9 The MM714 media module 2 0 MM716 analog media module The MM716 provides 24 analog ports supporting telephones modem and fax These ports can also be configured as DID trunks with either wink start or immediate start The 24 ports are provided via a 25 pair RJ21X amphenol connector which can be connected by an amphenol cable to a breakout box or punch down block Configuring MM716 ports The MM716 provides you with the capability to configure any of the 24 ports as e Analog tip ring devices such as single line telep
40. e list will normally be the primary C LAN board connected to the S8xxx server If the MGC is an 88400 or S8500 the first server on the list will be either the primary C LAN board connected to the S8xxx server or an Ethernet port on the server that has been enabled for processor Ethernet connections If the MGC is an S8300 the first server on the list will be the IP address of the 8300 The remaining servers will be alternate C LAN boards connected to the S8xxx server 88400 S8500 or S8700 series servers an S8300 configured as an LSP or the port enabled as the Ethernet processor port on an S8500 configured as an LSP Using the connection preserving migration feature you can configure the G250 G350 to preserve the bearer paths of stable calls in the event that the G250 G350 migrates to another MGC including an LSP including migration back from an LSP to the primary MGC A call for which the talk path between parties in the call has been established is considered stable A call consisting of a user listening to announcements or music is not Issue5 June2008 41 Summary of services considered stable and is not preserved Any change of state in the call prevents the call from being preserved For example putting a call on hold during MGC migration will cause the call to be dropped Special features such as conference and transfer are not available on preserved calls Connection preserving migration preserves all types of bearer connects exce
41. entation Appendix A G250 and G350 capacities G250 maximum media gateway capacities G350 maximum media gateway capacities S8300 maximum capacities Appendix B Supported Avaya telephones Appendix C G250 technical specifications G250specifiballoh8 1 68464 iaa AAA G250 power cord specifications 4 Overview for the Avaya G250 and Avaya G350 Media Gateways 46 47 47 47 47 48 49 50 53 53 53 54 54 54 54 55 55 56 56 56 56 57 57 57 57 59 61 61 63 65 67 69 69 70 Contents G250 media module specifications 70 Appendix D G350 technical specifications 71 ii AMAR 591 71 G350 power cord specifications 72 G350 media module specifications lr 72 MESE PADRE x4 34 wd m2 95 9 AAA 73 Issue 5 June 2008 5 Contents 6 Overview for the Avaya G250 and Avaya G350 Media Gateways About this book This guide contains information that you need to consider before implementing the Avaya G250 or Avaya G350 Media Gateway Use this guide to learn what the G250 G350 can do and to plan how you will deploy a G250 G350 in your environment Audience The information in this book is intended for use by Avaya technicians provisioning spec
42. er e You can configure the dialer interface to connect to the G250 G350 s primary MGC via a serial modem in the event that the connection between the G250 G350 and the MGC is lost e You can configure the Avaya CM to support the auto fallback feature which enables a G250 G350 being serviced by an LSP to return to its primary MGC automatically when the connection is restored between the G250 G350 and the MGC When the G250 G350 is being served by its LSP it automatically attempts to register with its MGC at periodic intervals The MGC can deny registration in cases in which it is overwhelmed with call processing or in other configurable circumstances By migrating the G250 G350 to the MGC automatically a fragmented network can be unified more quickly without the need for human intervention Note Auto fallback does not include survivability Therefore there is a short period during registration with the MGC during which calls are dropped and service is not available This problem can be minimized using the connection preserving migration feature 42 Overview for the Avaya G250 and Avaya G350 Media Gateways Media gateway services The G250 G350 features a dynamic trap manager which enables you to ensure that the G250 G350 sends traps directly to the currently active MGC If the MGC fails the dynamic trap manager ensures that traps are sent to the backup MGC MGC management The MGC is managed by the Avaya Communication Manager CM
43. ght universal analog ports for connecting analog telephones or trunks Provides eight ports for connecting DCP telephones Provides four analog ports for analog telephones and four analog ports for analog trunks Provides one amphenol connector that connects to a punch down block to provide 24 analog line ports Provides one amphenol connector that connects to a punch down block to provide 24 ports for connecting DCP telephones Provides eight ports for connecting up to eight ISDN trunks or 16 ISDN BRI stations Provides two ports for connecting ISDN trunks Server 20f2 22 Overview for the Avaya G250 and Avaya G350 Media Gateways Chapter 2 Optional components The Avaya G350 Media Gateway is a versatile device with powerful capabilities To implement the various services that are supported a variety of swappable internal components called media modules are available Unlike the G350 the Avaya G250 Media Gateway LAN switching and voice ports are built into the G250 s chassis However the G250 s WAN and call controller options are modular and accommodate the G350 s data WAN media modules as well as the S8300 server Supported media modules in the G350 Table 4 Supported media modules Media module Description S8300 CM server Telephony media modules MM711 8 universal analog ports MM714 4 analog telephone ports and 4 analog trunk ports MM716 24 analog ports MM312 24 DCP telephone ports MM712 8 DC
44. he G350 provide VoIP services over the LAN and WAN The G350 supports the G 711 codec for up to 32 concurrent calls and the G 729 codec for up to 16 concurrent calls The G250 Analog and G250 BRI support both the G 711 and the G729 codec for a total of 10 concurrent calls The G250 DCP and G250 DS1 support both the G 711 and the G 729 codec for a total of 16 concurrent calls Issue5 June2008 37 Summary of services Physical media G350 There are various types of telephones and lines supported by the G350 and access ports provided for their connection Telephones The G350 supports IP telephones Avaya DCP telephones analog telephones and BRI telephones For information about which Avaya telephones are supported see Appendix B Supported Avaya telephones Telephones must be connected to the correct type of port for the telephone type Different types of telephone ports are provided by different media modules and by fixed ports on the G350 front panel The table below lists which ports you can use to connect each type of telephone See Chapter 2 Optional components for more information about each type of port and media module Table 7 Telephones supported and ports provided Telephone type Ports IP telephones Switched Ethernet ports on the MM314 and MM316 LAN media modules Note The registration and signaling control information is under the direct control of the S8xxx server Avaya DCP digital DCP ports on t
45. he MM312 MM712 and MM717 media modules telephones Analog telephones e Analog line ports on the MM711 MM714 and MM716 analog media modules e Fixed analog telephone line port LINE see G350 physical description on page 19 Voice software The G350 supports telephone calls between a computer on the network running Avaya Softphone software and analog telephones connected to the G350 38 Overview for the Avaya G250 and Avaya G350 Media Gateways Media gateway services Outside telephone lines The table below lists which modules you can use to connect each type of outside line See Chapter 2 Optional components for more information about each type of port and media module Table 8 Outside telephone lines supported and ports provided Line Type Ports ISDN line ISDN ports on the MM720 and MM722 BRI media modules Analog trunks Analog trunk ports on the MM714 analog media module Fixed analog trunk port TRUNK see G350 physical description on page 19 Universal analog ports on MM711 DID trunk ports with wink start and immediate start only on MM716 T1 E1 voice lines The T1 E1 port on the MM710 T1 E1 media module Physical media G250 There are various types of telephones and lines supported by the G250 and access ports provided for their connection Telephones The G250 supports IP telephones and analog telephones The G250 DCP also supports Avaya DCP telephones For information about which Av
46. he integrated analog media module An analog relay between TRUNK port 7 1 and the furthest left LINE port 7 2 provides Emergency Transfer Relay ETR feature Also used for incoming analog DID trunks 10f2 Issue 5 June 2008 19 Introduction Table 2 Fixed ports and buttons on the G350 front panel continued Port Button Description CCA RJ 45 port for ACS 308 contact closure adjunct box ETH WAN RJ 45 10 100 Base TX Ethernet WAN port ETH LAN RJ 45 10 100 Base TX Ethernet LAN port CONSOLE Console port for direct connection of CLI console RJ 45 connector USB USB port Supports the connection of e USB flash drive e USB externally powered hub e The Multitech MultiModemUSB MT5634ZBA USB V92 USB modem RST Reset button Resets chassis configuration ASB Alternate Software Bank button Reboots the G350 with the software image in the alternate bank 20f2 20 Overview for the Avaya G250 and Avaya G350 Media Gateways Figure 6 The G350 front panel ports and slots 2 o emove before removing or inserting 58300 module 4 e ij 14 15 8 Jslejsisiels lo s POP OY Figure notes V6 high density media module slot V2 standard media module slot V5 standard media module slot V1 slot for standard media module or 8300 server V4 standard media module slot V3 standard media module slot Analog port LEDs Analog trunk Analog line ports oou uomn2RONZ 3 5
47. hones with or without LED message waiting indication e Awink start or an immediate start DID trunk MM716 also supports e Three ringer loads which is the ringer equivalency number for up to 2 000 feet 610 meters for all 24 ports e Upto 24 simultaneously ringing ports e Type 1 caller ID e Ring voltage generation for a variety of international frequencies and cadences The MM716 is compatible with Avaya Communication Manager release 3 1 and higher and branch gateway firmware version 25 0 0 and higher Issue5 June2008 27 Optional components Figure 10 The MM716 media module MM312 DCP media module The MM312 DCP media module provides 24 Digital Communications Protocol DCP ports with RJ 45 jacks The MM312 supports simultaneous operation of all 24 ports Each port can be connected to a two wire DCP telephone See Appendix B Supported Avaya telephones for a list of compatible DCP telephones Note The MM312 does not support four wire DCP telephones Figure 11 The MM312 media module w EJEIEJEIEIEJ EE 2 Ju MM712 DCP media module The MM712 DCP media module provides eight DCP telephone ports The ports support two wire Digital Communications Protocol DCP telephones See Appendix B Supported Avaya telephones for a list of compatible DCP telephones Figure 12 The MM712 media module diccascosa MM717 DCP media module The MM717 DCP media module provides 24 DCP ports of two wire DCP functional
48. ialists Business Partners and customers Downloading this book and updates from the web You can download the latest version of Overview for the Avaya G250 and Avaya G350 Media Gateways from the Avaya web site You must have access to the Internet and a copy of Acrobat Reader must be installed on your personal computer Avaya makes every effort to ensure that the information in this book is complete and accurate However information can change after we publish this book Therefore the Avaya web site might also contain new product information and updates to the information in this book You can also download these updates from the Avaya web site Downloading this book 1 Access the Avaya web site at http www avaya com support Click FIND DOCUMENTATION and TECHNICAL INFORMATION by PRODUCT NAME Type this book s document number 03 300435 in the Search box Click GO The search results appear Boo m al Locate the latest version of the book Click the book title Your browser downloads the book Issue 5 June 2008 7 About this book Related resources Title Number Quick Start for Hardware Installation The Avaya G250 Media Gateway 03 300433 Quick Start for Hardware Installation The Avaya G350 Media Gateway 03 300148 Installing and Upgrading the Avaya G250 Media Gateway 03 300434 Installing and Upgrading the Avaya G350 Media Gateway 03 300394 Administration for the Avaya G250 and Avaya G350 Media Gateways 03 300
49. ices and take certain steps when the state of a remote device changes Converged Network Analyzer CNA test plug CNA test plugs are a component of CNA a distributed system tool for real time network monitoring that detects and diagnoses converged network related issues CNA is deployed in the G250 G350 to identify any network conditions or impairments that can degrade the user experience for IP telephony and to monitor overall network performance Test plugs in media gateways provide the ability to measure end to end service to the edge of the PSTN or at points where codec changes are required for interworking between high LAN and low WAN speed links Link Layer Discovery Protocol LLDP LLDP simplifies network troubleshooting and enhances the ability of network management tools to discover and maintain accurate network topologies in multi vendor environments LLDP defines a set of advertisement messages TLVs a protocol for transmitting the TL Vs and a method for storing the information contained in the received TL Vs This allows stations attached to a LAN to advertise information about the system and about the station s point of attachment to the LAN to other stations attached to the same LAN These can be reported to the management station via SNMP MIBs On the G250 LLDP is supported on all the Ethernet LAN ports on the chassis On the G350 LLDP is supported on the Ethernet LAN ports located on the MM314 and MM316 media module
50. ides detailed information on the physical dimensions and tolerances of the Avaya G350 Media Gateway Table 18 Avaya G350 Media Gateway specifications Description Value Height 5 25 in 133 3 mm Width 19 in 482 6 mm Depth 15 75 in 400 mm Weight of empty chassis 19 8 to 22 1 Ib 9 to 10 kg Ambient working temperature Operation altitude Front Clearance Rear Clearance Humidity Power rating 32 to 104 F 0 to 40 C up to 6 560 ft 2000 m 12 in 30 cm 18 in 45 cm 10 90 relative humidity 90 264 VAC 47 63 Hz 7 A Max Issue 5 June 2008 71 G350 technical specifications G350 power cord specifications For North America The cord set must be UL Listed CSA Certified 16 AWG 3 conductor 3rd wire ground type SJT One end is to be terminated to an IEC 60320 sheet C13 type connector rated 10A 250V The other end is to be terminated to either a NEMA 5 15P attachment plug for nominal 125V applications or a NEMA 6 15P attachment plug for nominal 250V applications For Outside North America The cord must be VDE Certified or Harmonized HAR rated 250V 3 conductor 3rd wire ground 1 0 mm2 minimum conductor size The cord is to be terminated at one end to a VDE Certified CE Marked IEC 60320 sheet C13 type connector rated 10A 250V and the other end to a 3 conductor grounding type attachment plug rated at a minimum of 10A 250V and a configuration specific for the region country in which it will be
51. ity exposed as a single 25 pair amphenol connector The DCP ports are exposed by connecting the module via a standard amphenol cable to a punch down block with RJ 11 jacks The MM717 allows you to use one of the smaller media module slots for a large number of DCP telephones 28 Overview for the Avaya G250 and Avaya G350 Media Gateways Supported media modules in the G350 Figure 13 The MM717 media module MM710 E1 T1 media module The MM710 E1 T1 media module terminates an E1 or T1 trunk The MM710 has a built in Channel Service Unit CSU so an external CSU is not necessary The CSU is only used for the T1 circuit The MM710 features e ISDN PRI capability 23B D or 30B D e Trunk signaling to support US and International CO or tie trunks e Echo cancellation in either direction Figure 14 The MM710 media module SEI TT MM720 BRI media module The MM720 BRI media module provides eight ports with RJ 45 jacks that can be administered either as BRI trunk connections or BRI endpoint telephone and data module connections Note The MM720 BRI media module cannot be administered to support both BRI trunks and BRI endpoints at the same time However the MM720 BRI Media Module supports combining both B channels together to form a 128 kbps channel CM 3 1 enables combining B channels using BONDing to form a higher bandwidth connection Finally if the MM720 BRI Media Module is administered to support BRI endpoints it cann
52. lephones Avaya G250 Media Gateway Overview The G250 supports the connection of PCs LAN switches IP telephones analog telephones and trunks via fixed analog and PoE ports on the chassis A media module slot supports either of two WAN media modules for connection to a WAN There are several models of the G250 with various port combinations for support of analog BRI or T1 E1 trunks or DCP telephones as described below The G250 is available in the following models e Analog model G250 Analog The G250 Analog includes four analog trunk ports two analog line ports a Fast Ethernet WAN port and eight PoE LAN ports e BRI model G250 BRI The G250 BRI includes two ISDN BRI trunk ports one analog trunk port two analog line ports a Fast Ethernet WAN port and eight PoE LAN ports e DCP model G250 DCP The G250 DCP provides twelve DCP Digital Communications Protocol ports as well as four analog trunk ports two analog line ports a Fast Ethernet WAN port and two LAN ports e DS1 model G250 DS1 The G250 DS1 provides a T1 E1 and a PRI trunk port enabling support of fractional T1 E1 and PRI The G250 DS1 also includes one analog trunk port two analog line ports a Fast Ethernet WAN port and eight PoE LAN ports Features G250 and G350 features include e Voice Support for traditional telephones and trunks In particular the G250 and G350 support 12 Overview for the Avaya G250 and Avaya G350 Media Gateways Fe
53. ll calls are then directed by the analog relay between the outside line and the analog telephone A current loop detection circuit prevents ongoing calls from being disconnected when normal functioning resumes It is recommended that ETR not be enabled for line ports that are administered for use with analog DID trunks Contact closure The contact closure feature is a controllable relay providing dry contacts for various applications To implement the contact closure feature connect an Avaya Partner Contact Closure Adjunct box to the CCA port on the G250 G350 chassis The adjunct box provides two contact closures that can be operated in either a normally closed or normally open state The contact closures can control devices such as devices that automatically lock or unlock doors or voice recording units The CCA port can be configured so that the connected devices can be controlled by an end device such as a telephone For example a user can unlock a door by keying a sequence into a telephone keypad Fax modem TTY over IP The G250 G350 supports fax modem and TTY over IP LAN services You can use both the Avaya G250 and Avaya G350 Media Gateways as a LAN switch You can also integrate the G250 G350 into an existing LAN Physical media The G350 provides LAN services through the following Ethernet ports for the connection of local data devices e Switched LAN ports Configurable switched Ethernet ports on the MM314 me
54. n An automatic discovery system detects when powered devices are connected to and removed from the PoE ports Automatic load detection e Tests whether the device connected to the port requires remote powering e Controls the power injection to the wires VLANs In the G350 you can configure VLANs on the fixed LAN port and on the MM314 and MM316 ports In the G250 you can configure VLANs on all Ethernet ports except the WAN ETH port Both the G250 and the G350 support up to eight VLANs The following VLAN features are supported e VLAN port grouping Port VLANs can be used to group LAN ports into logical groups e Ingress VLAN Security You configure a list of ingress VLANs on each port Any packets tagged with an unlisted VLAN are dropped when received on the port e Class of Service CoS tagging Packets are tagged with VLANs per CoS e l nter VLAN routing You can configure specific VLANs to permit access to the WAN while others can be configured to deny access to the WAN 46 Overview for the Avaya G250 and Avaya G350 Media Gateways WAN services Rapid Spanning Tree Protocol RSTP The IEEE 802 1D STP and IEEE 802 1w RSTP Spanning Tree Protocols are supported on the MM314 and MM316 switched LAN ports Note STP is not supported in the G250 Port mirroring Both the G250 and the G350 support network traffic monitoring by port mirroring You can configure port mirroring on any LAN port You implement port
55. nd G250 DS1 the relay is between TRUNK port 301 and LINE port 302 Also used for incoming analog DID trunks with either wink start or immediate start Two 4 wire S T ISDN BRI Basic Rate Interface 2B D access ports with RJ 45 jacks Each port interfaces to the central office at the ISDN T reference point The ISDN BRI trunk ports do not support e BRI stations e Combining both B channels together to form a 128 kbps channel Console RS 232 interface port for direct connection of CLI console RJ 45 connector USB port Supports the connection of e USB flash drive e USB externally powered hub e The Multitech MultiModemUSB MT5634ZBA USB V92 USB modem RJ 45 port for ACS 308 contact closure adjunct box RJ 45 10 100 Base TX Ethernet port for connection to a cable or DSL broadband modem router 10f2 Issue 5 June2008 17 Introduction Table 1 Fixed ports and buttons on the G250 front panel continued Port Description ETH LAN POE G250 Analog G250 BRI and G250 DS1 RST ASB DCP G250 DCP T1 E1 port G250 DS1 PRI port G250 DS1 Eight Power over Ethernet PoE LAN ports with 80 watts aggregated for all ports for connecting IP phones or any Ethernet devices such as PCs Reset button Resets chassis configuration Alternate Software Bank button Reboots the G250 with the software image in the alternate bank Twelve DCP ports These DCP ports are intended for in building use only
56. ot be used as a clock synchronization source For BRI trunking the MM720 BRI media module supports up to eight BRI interfaces to the central office at the ISDN TE reference point Information is communicated in two ways e Over two 64 kbps channels called B1 and B2 that can be circuit switched simultaneously e Overa 16 kbps channel called the D channel that is used for signaling The MM720 occupies one time slot for all eight D channels Issue5 June2008 29 Optional components The circuit switched connections have an A or Mu law option for voice operation The circuit switched connections operate as 64 kbps clear channels when in the data mode For BRI endpoints the MM720 BRI media module supports up to 16 BRI stations and data modules that conform to AT amp T BRI World Class BRI and National ISDN NI1 NI2 BRI standards The MM720 BRI media module provides 40 volt phantom power to the BRI endpoints Figure 15 The MM720 media module ALM e F _ e Y pi TST ACTO J J 1 2 3 E E 6 MM722 BRI media module The MM722 BRI media module provides two 4 wire S T ISDN BRI 2B D access ports with RJ 45 jacks Each port interfaces to the central office at the ISDN T reference point Information is communicated in the same manner as for the MM720 See MM720 BHI media module on page 29 Figure 16 The MM722 media module AVAYA Be f 1 Ht C Bit a 2 03207719991 Note The MM722 media module does not support BRI
57. ow to implement them Avaya G250 G350 G450 Manager User Guide 14 300166 Describes how to use the Avaya G250 G350 G450 Manager software to manage the G250 G350 G450 Avaya G250 and Avaya G350 CLI Reference 03 300437 Describes the commands in the G250 G350 CLI Maintenance Alarms for Avaya Communication Manager Media Gateways and Servers 03 300430 Describes MOs and how to resolve alarms Maintenance Commands for Avaya Communication Manager Media Gateways and Servers 03 300431 Describes all the commands across platforms Maintenance Procedures for Avaya Communication Manager Media Gateways and Servers 03 300432 Describes maintenance procedures such as network recovery Issue5 June2008 59 Documentation 60 Overview for the Avaya G250 and Avaya G350 Media Gateways Appendix A G250 and G350 capacities G250 maximum media gateway capacities Table 13 G250 media gateway capacities Description Capacity Comments Maximum number of G250 Media 250 This number also applies if a Gateways controlled by an external combination of Avaya G700 Media S8500 or S8700 series server Gateways Avaya G450 Media Gateways Avaya G350 Media Gateways and G250 Media Gateways are controlled by the same external S8xxx server Maximum number of G250 Media 50 Gateways controlled by an external S8300 server housed in a G700 Media Gateway S8xxx servers registered as Media 4 The built in SLS module can be Gateway Controllers If an MGC
58. p mechanism Packet sniffing The G250 G350 features packet sniffing All packets including non Ethernet packets that pass through the G250 G350 are recorded The recorded packets are stored in a file that can be uploaded either to the S8xxx server or to a PC and read by Ethereal for troubleshooting purposes 56 Overview for the Avaya G250 and Avaya G350 Media Gateways Alarms and troubleshooting features VolP debugging using RTP MIB The G250 G350 includes the RTP MIB feature for debugging QoS related problems across the VoIP network without any dedicated hardware During each RTP stream counters representing various QoS metrics increment whenever configured thresholds for the metrics are exceeded A limited history of the QoS metric statistics is stored on the G250 G350 for active and terminated RTP streams Statistics can be displayed via the G250 G350 CLI In addition the G250 G350 can be configured to send SNMP traps to the SNMP trap manager on the S8xxx server at the termination of each RTP stream that has QoS problems The traps are converted to syslog messages and stored for viewing in the messages file on the S8xxx server hard disk Object tracking The G250 G350 includes object tracking The purpose of object tracking is to track the state up down of remote devices using keepalive probes and notify registered applications when the state changes Object tracking is utilized by applications such as VPN to track remote dev
59. pt BRI PRI trunk connections are preserved e You can configure Standard Local Survivability SLS to enable a local G250 G350 to provide a degree of MGC functionality when no link is available to an external MGC SLS is configured on a system wide basis using the Provisioning and Installation Manager PIM Alternatively SLS can be configured from the individual G250 G350 itself using the CLI SLS is supported as follows in the various Branch Gateway models G350 with C S hardware vintage 3 0 and up SLS supported for all analog interfaces ISDN BRI PRI trunk interfaces non ISDN digital DS1 trunk interfaces IP phones IP Softphone and DCP phones G250 Analog SLS supported for all analog interfaces IP phones and IP Softphone G250 BRI SLS supported for all analog interfaces ISDN BRI trunk interfaces IP phones and IP Softphone G250 DCP SLS supported for all analog and DCP interfaces IP phones IP Softphone and DCP phone G250 DS1 SLS supported for all analog interfaces ISDN PRI trunk interfaces non ISDN digital DS1 trunk interfaces IP phones and IP Softphone e You can configure Enhanced Local Survivability ELS by installing an 8300 in the G250 G350 as a Local Survivable Processor LSP In this configuration the S8300 is not the primary MGC but takes over to provide continuous telephone service if all external MGCs become unavailable Calls in progress continue without interruption when the S8300 takes Ov
60. rted in G250 35 telephony s soso soa 25 universal serial data WAN 31 WANG estao E E AE II um 31 MGC Media Gateway Controller OVeIVIEW ooo o 40 S8xxx server management 43 supported models ccn AY supported S8xxx servers 41 MM312 media module 28 MM340 media module 31 MM342 media module 31 MM710 media modules 29 MM711 media module 25 MM712 media module 28 MM714 media module 26 MM716 media module 27 MM717 media module 28 MM720 mediamodule 29 MM722 media module 30 MSS notifications 55 O Object tracking o 57 Outside telephone lines for G250 40 P Packet sniffing 56 Physical description G250 Andog l l 15 G250 BRI ee sos ee wee mox mox xo es 15 G250 DCP i ss oo om o mo o omo on 16 4250 DS1 zx ok onm RR ee 16 350 iss x ROO oos Rx MUR ERA 19 PoE Power over Ethernet Overview xo s mo de a 46 Portmiroring llle 47 Port redundancy 2 2 2 eee 47 Ports for telephone lines 39 for telephone linesonG250 2 2 2 40 for telephones rn 38 for telephones on G250 39 LAN ssepe EIE x RU RR A 45
61. s rss 32 LAN ports TIXGQ o os sitse Be Ugh ie UR ve et Ie e A 45 switched lens 45 LAN services OVEIVICW s Dus dup aped fe GA Site e cg Certe p a A 45 physical media lll 45 PoE Power over Ethernet 46 port redundancy 04 47 RSTP Rapid Spanning Tree Protocol 47 VLANs configuration 46 LEDS Sk a dd nc d ow E ege db X 56 LLDP Link Layer Discovery Protocol 57 LSP Local Survivable Processor 41 42 M Management access permissions o o 54 alarms and troubleshooting 55 applications ee eee 53 Management tools 53 Command Line Interface CLI 53 Embedded Web Manager 54 G250 Manager l l n 54 G350 manager o 54 integrated management 54 QoS manager o 54 Manuals Administration for the Avaya G250 and Avaya G350 Media Gateways Avaya G250 and Avaya G350 CLI Reference 59 Avaya G250 G350 G450 Manager User Guide 59 Installing and Upgrading the Avaya G250 Media Gateway s rabia ul ese Ole ae a E 59 Installing and Upgrading the Avaya G350 Media Gateway oue coe xov sos Oo Sor a Dos ias 59 Maintenance Alarms for Avaya Communication Manager 5 0 Media Gateways and Servers Maintenance Commands for Avaya Communication Manager 5 0
62. s Issue5 June2008 57 Management Security Alarms and Troubleshooting 58 Overview for the Avaya G250 and Avaya G350 Media Gateways Chapter 5 Documentation The following documentation is available to help you implement the G250 or G350 in your environment Installing and Upgrading the Avaya G250 Media Gateway 03 300434 Describes how to install and upgrade the G250 prepare the G250 for software configuration and perform some basic configurations This guide describes how to insert media modules and connect external devices to the G250 and media module ports Installing and Upgrading the Avaya G350 Media Gateway 03 300394 Describes how to install and upgrade the G350 prepare the G350 for software configuration and perform some basic configurations This guide describes how to insert media modules and connect external devices to the G350 and media module ports Quick Start for Hardware Installation for the Avaya G250 Media Gateway 03 300433 A concise installation guide covering assembly and basic configuration of the G250 Quick Start for Hardware Installation for the Avaya G350 Media Gateway 03 300148 A concise installation guide covering assembly and basic configuration of the G350 Administration for the Avaya G250 and Avaya G350 Media Gateways 03 300436 Describes how to configure and manage the G250 G350 after it is already installed This guide contains detailed information about all the features of the G250 G350 and h
63. specifications G250 power cord specifications For North America The cord set must be UL Listed CSA Certified 16 AWG 3 conductor 3rd wire ground type SJT One end is to be terminated to an IEC 60320 sheet C13 type connector rated 10A 250V The other end is to be terminated to either a NEMA 5 15P attachment plug for nominal 125V applications or a NEMA 6 15P attachment plug for nominal 250V applications For Outside North America The cord must be VDE Certified or Harmonized HAR rated 250V 3 conductor 3rd wire ground 1 0 mm2 minimum conductor size The cord is to be terminated at one end to a VDE Certified CE Marked IEC 60320 sheet C13 type connector rated 10A 250V and the other end to a 3 conductor grounding type attachment plug rated at a minimum of 10A 250V and a configuration specific for the region country in which it will be used The attachment plug must bear the safety agency certifications mark s for the region country of installation G250 media module specifications Table 17 Media modules Description Value Height 2 cm Width 17 cm Depth 31 cm Weight 300 400 grams 70 Overview for the Avaya G250 and Avaya G350 Media Gateways Appendix D G350 technical specifications The G350 technical specifications include physical dimensions and tolerances of the Avaya G350 Media Gateway power cord specifications and media module specifications G350 specifications The table of technical specifications prov
64. sy access to view current alarms The ability to perform server maintenance shutdown and status of the S8300 server Security commands that can enable and disable the modem start and stop the FTP server and view the software license SNMP access to configure trap destinations and stop and start the master agent S8300 server configuration information and upgrade access 24 Overview for the Avaya G250 and Avaya G350 Media Gateways Supported media modules in the G350 The ability to download the Avaya Native Configuration Manager from the S8300 server to a PC on the LAN e Linux operating system Redhat v8 x e Interface for IA770 INTUITY AUDIX Messaging a software only version of INTUITY AUDIX messaging that resides on the hard drive of the S8300 server For more information see the description of the S8300 server in the Hardware Description and Reference for Avaya Communication Manager 555 245 207 e Trivial File Transfer Protocol TFTP server e Security firewall configuration e H 248 Media Gateway Signaling Protocol e Control messages tunneled over H 323 Signaling Protocol e One 10 100Base T Ethernet switch port used as a Services port e Two USB ports for modem connections e SNMP alarming e Support for remote call out alarming Figure 7 The S8300 server O SHUT DO AN Telephony media modules The G350 supports the MM711 MM714 and MM716 analog media modules the MM312 MM712 and MM717 DCP media modules the MM
65. t USB port Contact Closure CCA port Ethernet WAN ETH WAN port ETH LAN ports DCP ports DCP port LEDs Figure 4 The Avaya G250 DS1 Media Gateway Chassis oving or inserting 8300 module Figure notes V1 ICC LSP Slot V2 WAN Media Module Slot Analog port LEDs Analog trunk Analog line ports T1 E1 PRI trunk interface LEDs T1 E1 interface Service ONO PWN gt G250 DS1 System LEDs Console port USB port Contact Closure CCA port Ethernet WAN ETH WAN port PoE LAN ETH LAN PoE ports Reset RST button Alternate Software Bank ASB button 16 Overview for the Avaya G250 and Avaya G350 Media Gateways G250 physical description For information about the different media modules that can be housed in the G250 media module slots see Chapter 2 Optional components Table 1 Fixed ports and buttons on the G250 front panel Port Description TRUNK LINE ISDN BRI TRUNK G250 BRI Media Gateway CONSOLE USB CCA ETH WAN Four analog trunk ports G250 Analog Media Gateway G250 DCP Media Gateway or one analog trunk port G250 BRI Media Gateway G250 DS1 Media Gateway These fixed trunk ports support loop start DIOD for Japan only trunks and caller ID detection Two analog telephone ports An analog relay provides Emergency Transfer Relay ETR feature For the G250 Analog and G250 DCP the relay is between TRUNK port 304 and LINE port 305 For the G250 BRI a
66. t panel using a standard network cable See G250 physical description on page 15 and G350 physical description on page 19 for the location of the WAN port on the G250 and G350 front panels You can also use the fixed WAN port to connect a computer or other endpoint data device to the G250 G350 Avaya G250 and G350 support The G250 G350 supports the following types of data WAN line e E1 T1 e Universal Serial Port e PPPoE ADSL modem e Ethernet DHCP static IP cable modem Media modules necessary for each WAN line The table below lists which media modules to install to connect each type of outside WAN line For more information about each type of media module see Chapter 2 Optional components Table 12 Outside WAN lines supported and matching media modules WAN line Media modules Universal Serial Port MM342 E1 T1 data lines MM340 PPPoE ADSL modem Chassis Ethernet DHCP static IP Chassis cable modem 48 Overview for the Avaya G250 and Avaya G350 Media Gateways WAN services WAN features The G350 supports the following WAN features The G250 also supports these features except where otherwise noted Traffic shaping The traffic shaping function estimates the parameters of the incoming traffic and takes action if it measures traffic exceeding agreed parameters The action could be to drop the packets or mark them as being high drop priority PPP over channeled and fractional E1 T1 The G250 G350 h
67. tively prevents it from establishing new TCP connections Alarms and troubleshooting features The Avaya G250 and Avaya G350 Media Gateways have extensive features for error detection alarms and troubleshooting Detailed diagnostic information and troubleshooting are provided by software based solutions accessible by laptops in the field or remotely from an administrator s computer Administration for the Avaya G250 and Avaya G350 Media Gateways 03 300436 provides a comprehensive guide to configuring and using these solutions Issue5 June2008 55 Management Security Alarms and Troubleshooting Front panel LEDs LEDs on the front panel of the G250 and G350 and their media modules give a quick overall understanding of the health of the system and subsystems When alarms or problems occur LEDs indicate that a technician s attention is needed Automatic error detection During normal operations software or firmware automatically detects and attempts to fix or circumvent error conditions Errors are detected in two ways e Firmware on a system component during ongoing operations e A periodic test or a scheduled test started by software A technician can run more comprehensive tests on demand SNMP The G250 G350 reports alarms using SNMP traps The G350 fully supports SNMP versions SNMPv1 SNMPv2c and SNMPv3 The G250 supports SNMPv3 for sending SNMPv1 SNMPv2c and SNMPv3 traps but does not support the SNMPv1 tra
68. total of 60 trunks subject to the following restrictions upto 2 El T1 trunks upto 40 analog trunks up to 32 IP trunks at G711 e Uptoatotal of 132 TDM stations and trunks The following limitations apply to combining media modules in the G350 e No more than two of the following media modules MM340 and MM710 e No more than three of the following media modules MM716 and MM717 Supported media modules in the G250 The G250 supports the following Avaya media modules Table 6 Supported media modules Media module Description S8300 CM server WAN media modules MM340 1 E1 T1 data WAN port MM342 1 universal serial data WAN access port CAUTION The MM340 and MM342 media modules are not supported by the Avaya G700 Media Gateway Do not insert an MM340 or MM342 media module into an Avaya G700 Media Gateway For information about the WAN media modules see WAN media modules on page 31 For information about the S8300 server see S8300 server on page 24 The S8300 server can be inserted in slot V1 A WAN media module can be inserted in slot V2 Issue5 June2008 35 Optional components 36 Overview for the Avaya G250 and Avaya G350 Media Gateways Chapter 3 Summary of services The Branch Gateway G250 or G350 offers various services which are described in Media gateway services on page 37 LAN services on page 45 and WAN services on page 47 Media gateway services The Avaya G250 and Avaya G350 Media Gatew
69. ucts services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following web site http www avaya com support Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya web site http www avaya com support Contents About this DOOK lt 4 642442460 EO Se a ROW d 7 Audl f6B 6 6 he ER Oe EO AA 7 Downloading this book and updates from the web 7 Downloading Ihis DOOK 2 2 882s citar bbe es Oe ew ene HSB ES 7 Related l sOUCOS ox OO eS 8 Technical ASSISIANCE uuu uos moro go RR RO le Ee eR le eS 8 Wihinthe US 668 6c 5 ROGER ROO X EX ExRS
70. vaya G350 Command Line Interfaces e Avaya G250 G350 Manager and Embedded Web Manager e Avaya Integrated Management e Avaya QoS Manager Avaya G250 and Avaya G350 Command Line Interfaces CLI You can use the Avaya G250 or G350 CLI to configure the G250 G350 and its media modules The CLI is a textual command prompt interface It is similar to the CLI of many other network devices You can access the CLI with any of the following Telnet through the network Telnet through dialup using a dialup PPP network connection A console device connected to the Console port or on the G250 G350 front panel SSH Secure Shell which enables you to establish a remote session over a secured tunnel For information about each command in the CLI see the Avaya G250 and Avaya G350 Media Gateway CLI Reference 03 300437 For information about how to use the CLI to perform specific configuration tasks see Administration for the Avaya G250 and Avaya G350 Media Gateways 03 300436 Issue 5 June 2008 53 Management Security Alarms and Troubleshooting Avaya G250 G350 Manager and Embedded Web Manager Avaya G250 G350 Manager is a web enabled graphical administration tool for configuring a single G250 or G350 device You can use Avaya G250 G350 Manager to configure the G250 or G350 chassis and media modules You can also use it for status monitoring and troubleshooting You can open Avaya G250 G350 Manager in one of the following ways e From Avaya
71. when the ingress G350 queues are congested Policy Each interface on the G250 G350 can have four active policy lists Ingress Access Control List Ingress QoS List Egress Access Control List Issue 5 June 2008 49 Summary of services Egress QoS List Access control lists define which packets should be forwarded or denied access to the network QoS lists change the DSCP and 802 1p priority of routed packets according to the packet characteristics Policy based routing The G250 G350 features policy based routing which uses a policy list structure to implement a routing scheme based on traffic source destination type and other characteristics You can use policy based routing lists PBR lists to determine the routing of packets that match the rules defined in the list Common applications include separate routing for voice and data traffic routing traffic originating from different sets of users through different Internet connections Internet Service Providers and defining backup routes for defined classes of traffic RTP Header Compression The G250 G350 saves up to 60 of the bandwidth necessary using RTP compression It also enhances the efficiency of voice transmission over the network by compressing the headers of Real Time Protocol RTP packets thereby minimizing the overhead and the delays involved in RTP implementation TCP Header Compression The G250 G350 uses Transmission Control Protocol TCP header compression

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