HP LD4245tm User's Manual
Contents
1. Ap HP Video Over Ethernet User Guide 2012 2014 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are Set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Windows Windows XP and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Second Edition January 2014 First Edition January 2012 Document Part Number 661964 002 Table of contents My Pe Ve W csscee art sas a ese ns ered cae cme ee tesie scans ccnp enc nas cess enee occu newen A A 1 BNC CUS orni E deer cece E E E N 1 ET en E E EE 2 System Requirements eoeeeeeeeeeooneesseeeeeoorssssssseeceerssesssseseerssssssececersssesseeersssssesseceesssssssseeeeesssssseseeeessssseeeereessseseee 2 Py TUNG Or WIE E AE A 2 Making Displays Visible to the Software 000nnneeeeeoeeeesessesessssssssssssseeereeccceccsosessessssssssssssssssseeeeeeeeeseo2. ME e A Contei Panel tens Display Screen Resolution Elle Edit View Tools Help Change the appearance of your displays Advanced petting Male test and other terns larger or smaller What diapley setters shold choose e Change resolution of the displays Figure 4 4 Change Display Resolution alia BI All ContrelPanciiiems Display gt Screen Resolution Eile Edit Weew Tool Help Change the appearance of your displays advanced mings Make text and other Witt dirpedury peting apeh Define how multiple displays show the desktop Go to Figure 4 6 Multiple Display Definition User Options 31 e Change orientation of the displays Landscape or Portrait mode Figure 4 5 Change Display Orientation Reg Ge All Control Panel hems Dnplay Screen Resolution Eile Edt View Took Help Change the appearance of your displays This i currently you ortai ippo Make bet and other items larger or pmaller What dinplay settings should choose e Define how multiple displays show the desktop Figure 4 6 Multiple Display Definition SIG Ai ContrelPanelitems gt Display Screen Resohution a Wew Took Help Change the appearance of your displays Advanced settings Malice text and other items Larger cr smaller What digplay settings chould chooce 32 Chapter 4 Using ViewSpan e Arranging displays in a single virtual desktop Figure 4 7 Arranging Displays in a Logi
3. w Vensovertnene l ee of Draplay Meme P Addysg hai i Display Location Chepley Modal Etayo Meena Castors Ji Diapiay ISP HEE 1S 104 O01 oecS0076 Eidg Am 101 Let DA O _ Tio Despi T2115 102 O00 Bdg j Am t Rgh Lara Reset Display Reset Display reboots the VOE hardware in any highlighted display selected from the menu The display must be available Ready to Connect In the unlikely event that a display should freeze or seem to hang up press the Reset Display button to make VOE operational again View Log Each player has an event log created by VOE An entry is made for every action taken at that player Actions include logging in as administrator making an association breaking or clearing an association and executing the display setting dialog All errors with VOE are also logged To view the event log for a player press the View Log button VOE displays the log in a Windows Notepad window The VOE log may be saved to a file edited formatted or viewed the same as any other text file in Windows Notepad Figure 3 26 VOE Log File START aT E I 4 0903 Aa gag display Olsplay Kimi iL T O R ight Pte Eea n Be to player Tests 8so HF Test Sys890 HP succeeded i gg 15 00 04 193 ascigning display Olsplay Name LD4730 A ight rl recarc 01 81l to player 15 04 10 538 Connecting dlipiay Display Kame LT O R IgE mac OOIT E420 G1L 51 device A E 15209711 2
4. 8 Associate User Mode allows users to associate up to 12 displays with any one player and break or Clear any existing associations of displays to the player An association may be made either one at a time or multiple displays may be associated at the same time In User Mode any available display with Ready to Connect status can be chosen to be associated with the player Make an Association One at a Time A single association is made as follows 1 Click on the check box of the available Ready to Connect display to be associated with this player Figure 3 4 Selecting the Display for Association a Veier iam se mrm n ereun o l all ao aM eee m Jo Dapa Hame F Adina MAC iD Display Looahon Dippie Modal Pier Hamo eit 7 Diapisy 14 6815100 Dlfteeet0t fi Bdo 7 Rm 101 Len EEPE TestiysTa Lonneciad apiy T32 160150 W7 Eidg Sem 202 Paghi Lpa Resdyoco KS Aona Sawch Ameen The name of the player appears in the Player Name column and a check appears in the association box as shown in the following figure Figure 3 5 Associate the Display with Player MF VidecDverithemet t ck Ao Dispisy tame F Airis WiC ID Cieptey Location Disper Modal Piayor Hama Sasiu J Dirpisy l SPER ISIO 00ean Big Am 101 Len AE pE ii TestSysri Connected Ji Drp TEETER T6182 OO cacti Bdg JF 202 Pihi ipara Tony HP Loc Ready co Anonai Saorch Admet Chapter 3 Operating VOE 2 Click on the As
5. any Connected display on the list To change an association and connection 1 Select the display whose association and connection are to be changed by clicking on the association box Figure 3 23 Select Display to Change Association and Connection E Video veri ermet a m eee Jo Dapa Hamo IF hia WAC D hepe Lopahion Dippie hiodal Pier Marne Chau Jo Despaeyy l 192 16815104 Oto O76 Bdg 7 Fim 10i Len Loarao TostSysht F oc Connected So THEIRS OD eer 8 Bada 9 Re 20 Reh Lb4730 Testsys a Connected ALTOCrae Search Wire iog Farged f Loge 2 The Change Association dialog box appears Click on the pull down menu which shows all the players in the network Select the new player to associate and connect with this display Click OK to keep the new association and make the new connection between the display and changed player Figure 3 24 Select the New Player for Association and Connection 4 CHANGE ASSOCIATION CHANGE ASSOCIATION Display Name Displey11 IF Address 192 168 15 102 MAC ID 00 17 cec3 01 81 Display Locaton Bldg 9 Am 202 Right Display Model LD4730 Player Name New Associated with Player dg Clear Association a lestays PC Tes Sys899 HP 4 ocal Chapter 3 Operating VOE 3 The menu list updates and shows the display now Connected to the new player Figure 3 25 Updated Menu List with New Player Connected
6. confirm new password To clear the error message click on OK Re enter the correct password in the Confirm New Password field and click Submit The Change Password confirmation box appears Figure 3 31 Change Password Confirmation Box Warning x A Change Password Success Click OK on the Change Password Confirmation box Administrator Mode 21 22 Reset Password Option 1 If the user clicks the Reset Password button on the password dialog box the Master Administrator password resets to admin Figure 3 32 Reset Password Confirmation Master Administrator Change Password Reset Password Administrator 1 Administrator Administrator 3 2 The Reset Password confirmation box appears Click OK to confirm the reset Figure 3 33 Reset Password Confirmation Additional Administrator Passwords VOE allows the assignment of three additional Administrator passwords These additional Administrator passwords grant authority to users to execute all the functions of the Master Administrator password except for Password management Only the user logged on with the Master Administrator password can access and execute the Password management functions To set additional Administrator passwords Chapter 3 Operating VOE 1 Click on the Set button next to the selected Administrator Administrator 1 Administrator 2 or Administrator 3 Figure 3 34 Set Administrator Password Master Administrator Chang
7. o hir m a ce ha hs es EVE SSSI _ 1 Fagri Pik ool e Ha k Pp cere Ley err i ipri ee a etree bog Sees A j f he 4 4 VOE opens the Windows dialog to browse for the directory of the firmware binary file that was downloaded by the user Figure 3 46 Browse for Directory of Firmware Binary File Look in Documents 5a l Create New Folder TA Name Date mo Pil ay di VOE Firmware Update Files 6 3 2011 4 47 PM File folder Recent Places Desktop Libraries A Computer lt ta File name Network ___ _ Files of type Bin File bin 5 After locating the firmware file highlight the file and click Open The process of downloading to the display begins immediately When this process finishes a message pops up to indicate the status of the firmware update After successful update of the display VOE firmware the VOE hardware is automatically restarted with the new firmware running 28 Chapter3 Operating VOE Logout To log off as Administrator Administrator Mode click the Logout button to return to the User Mode main menu Administrator Mode 29 4 Using ViewSpan User Options ViewSpan provides users the ability to manage display settings for VOE displays ViewSpan is installed with the VOE software and is launched by clicking on the ViewSpan icon in the System Tray Figure 4 1 ViewSpan Icon 16 PM 9 7 2011 When launched ViewSpan presents
8. 3 38 Clear Password Confirmation Box 3 The Password Dialog box appears To exit click OK to return to the Administrator Mode menu 24 Chapter3 Operating VOE Figure 3 39 Exit Password Dialog Dialog Master Administrator Change Password Reset Password Administrator 1 Set Administrator 2 Administrator 3 Display Settings Each VOE display has two user fields that may be populated to help identify displays and their locations This can be very helpful in a large network of displays that are centrally managed and controlled The two fields Display Name and Display Location can be set two different ways with the display OSD or with the VOE s Display Setting Dialog To populate the Display Name and Display Location fields using VOE 1 Inthe Administrator menu list highlight the desired display by clicking on any of the menu columns other than the check box The display must not be connected to any player but it must have a status of Ready for Connection in the status column Click on the Display Setting button Figure 3 40 Highlighting a Display to Enter Display Information E Vedectveriiemet o oe we Despleny Hame Access hii E Disper Location Oisplery bocdel Piyor Hema Saan TSP ERIS G2 0017cc O1 81 Lara Resio 7 Display il 15216416104 OI eac Bldg Rm 20l Loa 20 TeetSyeb39 HP Loc Connected Asapngip Sowch Fortel Diepbiy Wipe iog Password Leeper Administrator Mod
9. 5 Comp let ed lt L5200 37 342 Asaigning display Display Names O44 ie night MAC OO rcarce Ol BL to player 3 LS iQa 32 ha5 ase igniting display Display name LOITO Right HAC iOD Teaco OL EL ta player siceeded j LS 091d 22713 ss4igning display Oliplay Mame LOS 730 Ri ght MACtOOI1Fica co 01 BL to player Test 5589 HP LS5 0 1d2 371 assigning display isplay Name LO 7i Right MACHO 17 tcarcercL BL to Playe Test SysaFi HP succeaded LSl00 i 7260 Conreet ing display Clip lay HESE rL TIO AiE HeC DN i7 ca cool el dev 1 iter ti i net ag ditplay Olsplay Kemp LM TORI ght Mec Or ocarce OL Bl device d succeeded 15 00 52 674 Connecting displaytOlsplay Name Lod 7iO higkm MACIOO LT ca ce 0L 31 davice 1 ee tee heeh inggi ah ing diapla co liplay hrat SL oe TO RTE Mah ciet Ole daevice l succeeded r2ac1 ridt adeinistrator aut eat ton Tailed L5 23247 320 Incorrect adedinistrator padseord LEi 24 01 5687 Maet ar administrator lagged in 15 24 i335 24393 adninistrator legged mut aL5r29 0323273 a5signing a locally connected display a Administrator Mode 19 20 Password VOE provides a Master Password set to admin by the factory It is recommended that the password be changed immediately to something unique The password can be a maximum of 30 characters VOE allows the creation of up to three additional Administrator passwords Only the user who is logged on with the Master Password can create clear or c
10. 668 Connecting ditplayibisplay Nimt iLi 70 A 1gE MaciOOilticaice tli device d succeeded lt L5 00 11 668 Connecting displaytOisolay Mame LOd720 h i ght MAC O00 17 ca cOr0L 81 device l Mac OL TicaicorOL ial device i succeeded LESOo 11 007 Cannect ing aen bigpilay a Sie oti Right Coewett spla 1500 29 651 assigning 4 local lt L5 00 29 631 Ascigned Olsplay Loa 730 Aight to Player 15 09 20 651 start Img to diggar server oispiay HE LH TEO ie ts Coe a E a H gl ei J 14 2 00 292651 Walting for q ipt KH h ay Hume LiH ti oot i e BAC OGL icaicei 018 to be disconnected a15 00 79 651 01 4cornmect pipila ehi play Kame Testiys ie MAC DO LF carecor01 31 fevice 0 Looe SO 2ad waiting for displ aplay Hate ti TO A Mati0017 cacad to be disconnected 1 i05 Amet of He i fiy OS a es HF MAC OL caico 01a oevice a success L5 00 30 679 ety cpa tn Olsplay pisplay Kame Testsyshvo HP MACIOOrL icarco 01 31 aevice 1 L509 70 86 watting Tor display Display Ramer L THART MAC OL icare sal te Be disconnected eLS200731 719 waiting for msalay Display Nam e L04730 R1 gt HAC ON i tarcei0l sl to be disconnected 15200 131 834 waiting for displa maplay Name tt pE E mat Bag eop H scacco 1 to be disconected 130i J S142 Discormect i ep ay o iplay WETE TELIES TP RP MaC 0O iTi cai ctt Ei rera hr 1 Sieceas 14 siei32 142 0isconmecting Gisplay Eispliy Kamel 70 A ght HAC O 17 carcSiol
11. 920 x 1080 native resolution Operating system Windows XP 32 bit Windows Vista 32 or 64 bit Windows 7 32 or 64 bit Windows 8 CPU Dual core 2 4Ghz Loading Software oe gt The VOE software and firmware package is available on the CD accompanying a digital signage display with VOE capability It can also be downloaded from http www hp com support Install the software on each networked media player to be used as a video source for displays To download from the Internet Follow the link above select the applicable country or region and language choose Support and Drivers and then select Product Support and Troubleshooting Enter the model name of the display TIP Before starting installation owners of Windows 8 Windows 7 and Windows Vista operating systems need to ensure that the display adaptor of the media player is running the latest Windows display driver model WDDM driver The drivers are available from Microsoft Launch the VOE installer from either the CD or the downloaded installation package Two programs will be installed VOE and ViewSpan Windows may display a warning box or Security dialog during installation Select the options to allow installation and trust software from both Elite Silicon Technology and SMSC Smart Mixed Signal Connectivity After the programs are installed VOE starts automatically and will always run as a background process unless the user deliberately stops it
12. Chepley Looabon Dig pileny bidal Pheer Hame Tish Dispar TIe TESTS 104 Heale Sag sen 10 Lee LFA u Paes to oo Depia 182 16515 1023 MIZ caca yl Bdg 9 Am 207 Pegh LUFHEO00 Reeds co Teach Funan bac SS EE ae a a ee 1 Association Box Check box to indicate the display to make an association with the player In User Mode clicking on the check box will launch the association process It will not highlight the display for any other functions 2 Display Name Will show the display name if it has been created in the display s On Screen Display OSD menu or with the VOE Display Settings dialog 3 IP Address The IP address assigned to the display in the network 4 MACID The MAC ID of the display 5 Display Location Will show the Display Location field of the display if it has been created in the display s OSD menu or with the VOE Display Settings Dialog 6 Display Model Displays the model number of the networked display 4 Chapter 3 Operating VOE 7 Player Name Displays the Player Name of the player associated with the display 8 Status Displays the status of the display Ready to Connect the display is available to be associated or Connected the display is already associated with a player and is not available to be associated with any other player VOE Main Menu Opening a VOE window shows all the displays detected on the network each on its own line Columns on the VOE Main Menu show display information See Figure 3 1 VOE Main Menu
13. E it 3a D Fesi co PE Lgh 1A216150 00ean Righ Side LOA 30 Reedy co Seach Agereteataiot 1 Click on the first check box The Player Name is filled in and a check appears in the check box Figure 3 9 Select the First Display for Association E roowan IO oe z of Dingedery Mine P Adres MAC Diapimy Locaia Crp gery hipi Pim Mare Shairi T LOM NHs VIII itech Len Sade Loa sO Temah oe O Ready to co UDMTS0 Ragn IPTG ISIC OOM eacd0181 Fogh Side TERE Asado co PEET un Seewch Aare Ae 10 Chapter3 Operating VOE 2 Click on the next display to associate with this player Both display lines now show the Player Name and checks in the association boxes Figure 3 10 Multiple Displays Selected for Association and Connection z z Eene i i _ Depis Hame F ddysg bei ICi Diepe Location Chepley Migdal Pisa Maen Saaios 7 ODAH en 192168 15 104 Ob PecSO176 Lel Side Loa 20 TestSyc889 4P loc 3 Reedyto co q LD righ TH2 TER ISAG2 OO eacad Right Side TEPEL Testayet33 HP loc Reaches co Apppruaip Search Amei Click on the Associate button The association and connection confirmation box appears Figure 3 11 Association and Connection Confirmation Box Keep associations and make connections Press OR User Mode 11 12 The confirmation box shows both selected displays are ready to be associated and connected to the same player Choose OK to keep the association and make the connection The
14. The installation process installs a VOE icon on the desktop In addition the user will see two new icons in the system tray as shown in the following figure Chapter 2 System Setup Figure 2 1 VOE and ViewSpan Icons 1 VOE icon Right click this icon to open the VOE dialog or Quit to stop VOE 2 ViewSpan icon Right click icon to bring up Windows display settings dialog or Exit to stop the driver VOE is set up to automatically start any time the player computer is booted To change this default setting right click on the VOE icon and click on the check mark next to Run this application when PC starts up When this option is chosen the user must double click on the VOE desktop icon to start the VOE application and user interface each time the player computer is booted It is recommended to keep the default setting so players and displays will automatically associate and connect when the player computer is booted Figure 2 2 VOE Setting Options iv Run this application when PC starts up Open VideoOverEthernet Qurt Making Displays Visible to the Software In order for VOE software to find the displays the user wants to drive they need to have IP addresses on the user s network Refer to the display documentation for details on IP addresses In order to distinguish one display from another each needs a name and location These can be any text meaningful to the user Enter names and locations at the display using its on scre
15. VOE software is installed and running on the player If there is any personal firewall software installed on the Player make sure VOE software is on the Exception List White List of that personal firewall software Verify that the display is not associated with another player Ensure that the display is powered on and its input source is set to VOE Check the network connection to the display for possible interruptions Set the VOE display resolution to 1366 x 768 or lower Verify that the network bandwidth is sufficient to handle the connected displays Upgrading VOE All versions of VOE software and firmware are compatible with each other Thus players and displays on the same network can run different versions Upgrading software is a simple matter of repeating the installation process described in Loading Software on page 2 Upgrading firmware is only slightly more complex HP digital signage displays run two firmware programs e VOE assignments e All other operations To view the procedure refer to Update Firmware on page 27 Chapter 5 Troubleshooting Removing HP Video Over Ethernet To remove VOE software from a player or media player use the Windows operating system Control Panel Select Programs and Features and then highlight Video Over Ethernet Click the Uninstall button above the list Reboot the media player afterward The uninstall process for Video Over Ethernet also automatically uninstalls the ViewSpan d
16. cal Desktop Edt Wew Took Help Change the appearance of your displays Dujplay HPL Resohition 1366 768 recommended r Luluple diplays Extend desktop to thes display E Make thes my mann dapliy Advanced retigi Mlake bet and other dems Larger or prruadler What diplay settings should choose After the appropriate settings have been selected or the arrangement of displays is completed click Apply to accept the changes and then click OK to exit the dialog User Options 33 34 5 Troubleshooting Issues and Solutions At times VOE issues may occur and solutions to address those issues are indicated in the Troubleshooting table Table 5 1 Troubleshooting a VOE Network Problem VOE Software does not detect a display VOE Software does not detect a player Cannot Associate player with selected display No video on an associated display Streaming video freezes Video frame rate is low or video quality is low Possible Solutions Make sure the display is powered on and correctly connected to the network Verify that the Display Name Display Location IP Address and other network settings in the display are correct If there is any personal firewall software installed on the Player make sure VOE software is on the Exception List White List of that personal firewall software Make sure the player is powered on and properly connected to the network Verify that the
17. ciate the display with this player Click OK to make the association Figure 3 20 Select Local Player CHANGE ASSOCIATION CHANGE ASSOCIATION Display Name Displeyl IP Address 192 166 715 102 MAC ID 00 17 cecc9 01 81 Display Location Bldg 9 Arn 202 Right Displey Model LD4A730 Player Name Gea Assocatbon New Associated with Player 16 Chapter3 Operating VOE The confirmation dialog box appears Click OK to confirm the association and make the connection If applicable click Cancel to abort the association and connection process Figure 3 21 Association and Connection Confirmation L Display Display LL is associated with player TestSys399 HP Keep associations and make connections Press OK a The menu list updates according to choices made Figure 3 22 Updated Menu List E Vio imr i Drspiay Hame PAddewrs MAC ID Depe Locai n Displey hada Pisyar Nema Satan 7 Despley 1 1921615104 Ob PencS OP Bdg Rm tibet Lparao TestSys8tt 4P loc Connected F Depi 152161510 O01 cacai Belg Re t Bg LAr Test ysii HP loc Connected Associate Search i Wira log Passoni 5 ve eager Administrator Mode 17 18 Change an Association Administrator Mode allows the user to change the association of any display with any player The process is very similar to making an association with an available display Ready to Connect in User Mode except the user may choose
18. display and a player on the network If the Player Name field is entered from the display s OSD when VOE is launched and the Player Name in the display matches a player on the network with the same Computer Name the association will automatically be made without any user intervention When an association is made VOE will automatically populate the Player Name field The Player Name is the Computer Name entered into Windows In Windows 8 to check or change the computer name from the Start screen type c and then select Control Panel from the list of applications Choose System and then locate the computer name under Computer name domain and workgroup settings VOE displays the Computer Name as the Player Name Entering Display Information 5 In Windows 7 go to the Control Panel choose System and then locate the computer name under Computer name domain and workgroup settings VOE displays the Computer Name as the Player Name Figure 3 2 Locating the Computer Name in Windows 7 lt u e Control Panel Syster and Security System File Editen Toom Hels Control Panel Homme j View basic information about your computer By Device Manager Windows edition Remote settings Windows 7 Enterprise System protection Copynght 2009 Microsoft Corporation All nghts reserved A Advanced system settings canice Packi System Rating System rating is not available Processor AMD Phenom tm I N620 Dual Core Processor 2 30 GHz Ins
19. e 25 2 A Configuration dialog box appears with Display Name and Display Location fields enabled for data entry Figure 3 41 Configuration Dialog Configuration I Network Settings Driplay Marne Display Locaton Display Modal LES 730 MAC ID F Acidreda Subnet 3 Enter the Display Name and Display Location information in their respective fields in the Configuration Dialog box Click Set to save the change to the display memory When this button is clicked there may be a slight delay until the confirmation message appears If applicable click Cancel to abort the change Figure 3 42 Enter Display Name and Display Location Configuration i Network Settings DisplayName Display 1 Display Location Bldg 7 Rm 101 Display Model LD4730 00 17 ca c3 01 81 MAC ID IF Address Subnet 26 Chapter3 Operating VOE 4 The confirmation message appears Click OK to clear the confirmation message Figure 3 43 Display Setting Confirmation Message 5 The menu list updates with the new Display Name and Display Location Figure 3 44 Changed Display Name and Display Location Information PV cect elttemet is F Adopt hiit ith Dipplar belch Pienaar Hang a E THA 06S 15 102 Oh Peete LOM 30 Ready co TSET6ETS 104 NIet R Lied F0 TastSsytho HP iLoc Connected Aib LS Search Aesol Casplery hires ig Paseo Diete Seating Updati Firewire Loge 6 Ifthe fields are not changed to the new information a
20. e Password Administrator 2 Set Administrator 3 Set l 2 The Change Password dialog box appears Enter the password for the selected Administrator in the Change Password field and re enter it in the Confirm New Password field to confirm The password can be any combination of alphanumeric characters or blanks up to 30 characters Click Submit to set the password Figure 3 35 Change Password Dialog to Set Administrator Password Change Password G Please enter new password ES Change Password Seseseessesas Confirm New Password seeeesesesees Cancei_ 3 The Change Password confirmation box appears Click OK to clear the Change Password confirmation box and return to the Password dialog Figure 3 36 Change Password Dialog Box for Administrator Password Warning A Change Password Success yaa Clearing the Additional Administrator Passwords The Master Administrator may clear any of the three additional Administrator passwords Administrator Mode 23 To clear passwords 1 Click on the Clear Password button next to the Administrator password to be cleared Figure 3 37 Clear Administrator Password Master Administrator Change Password Reset Password Administrator z Administrator 3 2 The Clear Password confirmation box appears Click OK on the Clear Password confirmation box to return to the Password Dialog box Figure
21. ect that it is free The user may establish an association between the display and another player before the named player comes back on line Should the player come back on line before the display association can be changed its association will be automatically restored and the status of the display on the menu list will be Connected so users will see that the display is no longer available One player at a time can have administrative authority to change associations other than its own The Administrator is any player where a user has logged in as an Administrator using the appropriate password Features The Video Over Ethernet system offers e Remote display discovery association and connection e Change association and connection between displays and players e Ability to associate and connect up to 25 displays using DisplayPort and 12 displays using RGB VGA with one player e Automatic association and connection between displays and players if the player name in the display matches the computer name of any player on the network e Automatic re association and connection after a network interruption Features 1 2 2 System Setup System Requirements Any player running a Microsoft Windows XP Vista Windows 7 or Windows 8 Operating System can become a VOE media player Requirements are RAM 4GB Disk space 12MB Windows Experience Index 4 0 to drive displays with 1366 x 768 native resolution 4 3 to drive displays with 1
22. edvetaseequeanseisesnye 20 Display SEtINgS srein ASEE EAEN 25 Goda FNNA E eaten E E soestecdoenterananeuncoesemecenaeat 21 LOGOUT prionn EE E A E A EAO 29 CEU S EET 30 Uar ODON e E E E E S 30 Be a PE T T V ER EAE A OEI EAE N A E E A OOA T 34 ISSUES and SOLUS sereen E A E EE EAE EE ney I REREN N 34 Upgrading VOE Removing HP Video Over Ethernet cccssssssssssssesssseeeccescececeeeceeeseeeseeeceecceeceeseusesessescacsassesessssssssssssseeees 1 Product Overview HP Video Over Ethernet VOE is a system of software hardware and firmware for connecting HP Digital Signage Displays on a network with computers media players on the same network A computer or media player running VOE software becomes a candidate video source for displays anywhere on the network and is referred to in this manual as a media player or just player The connection between the display and player is called an association The VOE software manages the associations between players and displays VOE enables players to be distant from the display and facilitates the central management and control of digital out of home networks provides the ability to more efficiently and cost effectively implement and deploy digital signage solutions and helps provide redundancy and backup for players that can mean greater availability of the digital sign With central location control and management of the player in a remote location such as the corporate datacent
23. eeseseesssssssses 3 3 COREG VOE poranne AAEE EA 4 Entering Display Information scssssisiscscvsesscascessnvsceonandevnedesusenevavesesdesessancoevevsonsouavenesoepesdeeseevedeoudonsdaenseeonnonsamawedonesnes 5 Player Namie gaea E 5 Display Name and Display Location ccccecssssssssssssssssceecsseseeeecceseceeeeseceeseeceeeecseeeesesesscssssssesess 6 Display Model rcns E EN 6 User MOUE ar E E A N N 7 S E E E E E E A 7 PASS OCA corsare E O E E 8 Make an Association One ata Time ioccanccesccoascunsevaneosaecpaaseaenacepaaaanscovesdpseummeacsansoreteapmneotserneeimenneomneass 8 Association and Connection of Multiple Displays eeeeeeeeeeessesesseeessnnnnnnesooooeeccssssesesssssssssssssssses 10 Clear an Association and Connection ccccesssscccccesssssececsssssseeccccessssneeceessessneeseceessssneeseessessneess 12 Administrator MODE sssisrresssssissesnsnereroiss pennen Eri EER EE EAEE EEEE EENET 14 S e E E E E E E E EE 15 ASC 0 a c correa r a e eee ene ee eee ee ee ee 15 Make an Association os girccsesecasgrsnnsrtcos cinmaneusceqansecoumeedesusneeeiascanses drew snes tomcauneencuacs a mneammamedenenmn cn aeemmeanrerss 15 Change an ASSOCIATION 0 ssssssseeecsssceecceccccceecceccecccssssscsssseseeeeeeececesceseeeeeceescscscsseesseceeeeeceeeeeeees 18 R set DIS CA sss vasssrccuis vines tee sacen ve E i 19 NOG aaa E beatae ada ace sp anae E E 19 PAS SW ONG E E E E AE E E diapusvelcsoccsuspiv
24. en menu refer to the documentation included with the display or enter them through VOE when signing on as an administrator see Display Settings on page 25 in this guide for details Making Displays Visible to the Software 3 3 Operating VOE VOE runs as a background process whenever the player is running This process monitors the network detecting connected displays and other players When the VOE application is started it opens the user dialog and displays the VOE main menu to allow the user to perform operations Closing the window does not break connections to displays or prevent the player from showing to other players If the user has closed the VOE user interface window by clicking on the X start the user interface again by right clicking on the VOE dialog and clicking Open VideoOverEthernet To stop the VOE application from running right click on the VOE icon and then click on Quit The VOE icon disappears from the system tray When the user stops the application it breaks any association and connection of displays to the player and the display status will change to Ready to Connect To restart the VOE application and user dialog double click the VOE desktop icon All associations and connections are automatically re established as long as another player in the network has not associated with the display The VOE main menu is shown in the following figure Figure 3 1 VOE Main Menu E peoien i a Dipa Hame P Ades HMA D
25. er there is less responsibility placed on the remote staff where the digital sign is located for maintenance and operation of the digital sign VOE software running on the player provides a User Interface UI with intuitive menus to guide the user through the discovery association and administrative tasks The VOE discovery feature will search the network and list all the network attached displays that are available to be associated with the player If the display has the Player Name populated with an existing player name on the network an association between that display and named player will be automatically made without user intervention If the display does not have a player named it may be associated with any player in the network Because each display keeps the name of its assigned player in non volatile memory interrupted associations between displays and players are re established without user intervention Following a network disruption or power failure displays will automatically be re associated and connected with their named players on the network and will begin playing images and sound as soon as the network connection and the association between the display and player is re established VOE provides the flexibility to change the association between a display and player at the discretion of the user When a display loses the network connection to its assigned player it becomes disassociated and other players on the network can det
26. fter clearing the confirmation message click Search to refresh the display list in the menu The new information should appear Update Firmware HP digital signage displays that support VOE have firmware that communicates with the VOE software running on networked players The VOE firmware can be updated without affecting other operations of the display although the display must be free VOE status is Ready to Connect during the upgrade The VOE firmware comes with the software and is placed in the VOE program folder Location Program Files HP Video Over Ethernet unless the user specified a different location when the VOE software was installed Firmware updates are made available on the Web site http www hp com support Select applicable country or region and language From the Support and Drivers page select Product Support and Troubleshooting Enter the name of the display model Start the upgrade process by getting the new firmware Download the file to the player and write down the name of the directory where the file was saved Then proceed as follows Administrator Mode 27 1 Log on as an Administrator 2 Highlight the display to be upgraded It must have the status Ready to Connect 3 Press the Update Firmware button on the Administrator Mode menu Figure 3 45 Update Firmware a appir et CEE TETE iia il td pd my mr aoe hahar ia Tarmi f ikm Hiin Pimm Camir Ei ESHA ee Da ra ry Wi PO leo meet Bh Coed E gj
27. g 7 Ars 10 Lon ib Ready to co Dereceen rl 1 TRZ TESTS TOZ Oe Eady A i Pegh Lose 3 Rea co Seach Be pat Cet play Wier ligg Pertngd Diepe Seating Lode Furnes Lepu The Administrator Menu provides the following functions e Search Search the network and list all the displays in the network indicating which ones are available for association e Associate Establish an association with any available display and player running the user interface e Reset Display Reboot the VOE system of any selected highlighted display in the network e View Log View the VOE log of the player running the user interface Each player has a unique VOE log showing all the VOE commands and actions taken as well as the results e Password Allows the user logged on with the Master Administrator Password to assign clear and change passwords e Display Settings Allows the administrator to change the Display Name and Display Location information for any display that is not connected to a player Chapter 3 Operating VOE e Update Firmware Allows the administrator to update the VOE firmware on any display in the network that is not connected to a player e Logout Leave Administrator Mode and return to User Mode Search In Administrator Mode the search function works the same as in User Mode For details see User Mode on page 7 of this document Associate The association and connection process in Administrator Mode is slightl
28. hange these additional passwords User Mode does not require a password However when the user presses the Administrator button on the User Mode menu to change to Administrator Mode an Authentication Menu appears requiring the entry of a password Figure 3 27 Password Authentication Menu Authentication Enter password Password g To manage passwords in VOE 1 Log on with the Master Administrator password Press the Password button on the Administrator Mode menu and the Password Dialog box appears Figure 3 28 Password Dialog Box Dialog Administrator 1 Administrator 2 Administrator 3 2 To change the Master Administrator password click on the Change Password button Chapter 3 Operating VOE 5 The Change Password dialog box appears Enter the new password in the Change Password field Passwords are case sensitive and may be any combination of alphanumeric characters and blanks up to 30 characters Enter the new password again in the Confirm New Password field to confirm Click Submit Figure 3 29 Change Master Administrator Password Dialog Change Password 3 Please enter new password Change Password seccere Confirm New Password ALLTEL Cancel d If the same password is not entered in the Confirm New Password field to confirm an error message displays Figure 3 30 Error Message for Incorrect Password Confirmation Warning A New password is not the same as
29. in the network indicating which displays are available for association e Associate Establish an association between an available display and the player running the user interface Major functions include o Make an Association One at a Time o Association and Connection of Multiple Displays o Clear an Association and Connection e Administrator Launch the Administrator Log ON dialog box to enter an administrator password Figure 3 3 User Mode Menu a deoii emet Be i a J sga Hamp F irga hiat iD Dhepes Lopabpi Dispiry biodel Peor Maen Crates Display I 14416415107 feifoneestits1 Bldg Am Lol LIM 30 Ready co 7 Dieplay il T2 TGR 15 104 Otel 6 6Bldgs Airi 201 LO 0 Toray Loe amp Connected Tamh Amea Notice in the User Mode Menu above that Display11 has a check mark in the association box It has a Player Name and the status is Connected Also note that the Player Name has Local Host appended to the name This indicates that the user is running VOE from this player TestSYS899 HP When the VOE software is launched VOE automatically searches the network to find all the attached VOE displays and lists all displays on the menu VOE automatically refreshes the list by executing a search of the network any time some action is taken such as an association change display settings break an association or change an association Click the Search button at any time to refresh the list of displays in the menu User Mode 7
30. menu list updates and the two displays now have a Connected status Figure 3 12 Multiple Displays Associated and Connected E Wieser i ert Jo Opie Hame IF Address HAC ID Ciepiey Locebon Oraplery bigdeal Playor Hama Sisto 7 ODi HH 192168 15 104 00inci Lol Side Lb4730 Tostys8t HP Loc Connected Ti LDA Hgh TSZ IS OT eee Pigh Sade Loar Testyebio HP Loc Connected Aiginan Clear an Association and Connection In User Mode the user can also break or clear the association and connection for any display associated with the player To Clear the association 1 Click on the check box of the display to be cleared of its association and connection Figure 3 13 Clear an Association and Connection ao Despisy Hamo F Aches pART ID Chepley Locehon Displey Rodel Payer Hama Sasi J Display Triesti Oi PemchOt 75 Bldg Am t l LOMar30 Tariy iiH PaL Cossectod Sel TS UGS 16102 OP cacati Bldg 9 Am 202 Loa 30 Testtyehto HP lie Connected Sabetch Chapter 3 Operating VOE The Clear Association dialog box appears Click OK to break the association and connection for the selected display If applicable click on Cancel to abort the Clear Association process Figure 3 14 Clear Association Dialog Box CLEARASSOCIATION SS i a I o E o Display Name Display 11 IP Address 192 168 715 102 MAC ID O03 ProacS 07 81 Display Locaton Bide 3 Rm 202 DisplayModel LD4730 Playe
31. not populated the Display Name and Display Location in the list will show the default text or blanks The information may be entered into these fields in two ways e First the information may be entered with the display s On Screen Display OSD For details refer to the User Guide included with the display e The second way to enter information is with VOE To input the Display Name and Display Location information by using VOE see Display Settings on page 25 in this guide for details on how to populate these fields Display Model The Display Model field is automatically populated in the display during the manufacturing process and VOE lists this information to differentiate between VOE display models within the network 6 Chapter 3 Operating VOE User Mode Search VOE manages the association between networked displays and players There are two modes for managing the associations User Mode and Administrator Mode Each mode has a unique main menu that allows different functions depending on the mode This section addresses User Mode There is no password authentication required in User Mode The first time VOE is launched it opens in User Mode See Figure 3 3 User Mode Menu on page In User Mode associations can only be managed between any available display in the network and the player running the VOE user interface In this mode the only options are available are e Search Search the network and list all the displays
32. on page 4 A display must be highlighted before the user can perform any operations such as changing its name or location Highlight a display by clicking any column entry for the display wanted Modes and Privileges The upper left corner of the VOE menu window indicates the mode and privileges of the operator VOE opens the user interface in User Mode with no designation in the upper left corner as shown in Figure 3 1 VOE Main Menu on page 4 However If the user logs on as an Administrator the upper left corner will indicate Master Administrator if the Master Administrator password has been used or Administrator if the user entered one of the other three possible administrator passwords To view these designations refer to Figure 3 1 VOE Menu Window Master Administrator Administrator User on page 5 For more password information see Password on page 20 Entering Display Information Each VOE display has variable data populated either by the end user or by the VOE software Data fields include e Player Name e Display Name e Display Location e Display Model The Display Name Display Location and Player Name fields can include up to 32 characters or numbers along with any special character except the percent sign Player Name The Player Name field can be entered initially from the display s On Screen Display OSD menu or this field will be entered or changed by the VOE software when an association is made between the
33. r Mame TestSys893 HP Local Host Pe ee After a successful clear the menu list updates and shows the display is now available Ready to Connect The Player Name field is blank and the check box is also blank Figure 3 15 Clear Association Result e VideoOverittemet SO Drupi Hamo PAdc es bai iD Diepiey Location Dipy i 192 ER 15104 Ohi Peed O76 Bdg 7 Aen i Detpley 1 15216415107 0017ean Bg Rm 202 Sasis Tost 89o 4F loc Connected Peady to co User Mode 13 14 Administrator Mode Administrator Mode allows the user to manage associations and connections for all the displays and players on the network In Administrator Mode the user can make or break an association on the player the user interface is running on as in User Mode or make or break an association between any other display and any other player in the network Administrator Mode also enables additional tasks to be performed Enter Administrator Mode from the main User Mode menu by clicking on the Administrator button The Password Authentication dialog box appears Figure 3 16 Password Authentication Dialog Authentication Enter password Password g Enter the password to access the Administrator Menu where a list of all the displays in the network is shown Figure 3 17 Administrator Menu So Depay Hami F Ajdo MAC i Chaphe Locabon Diepe Kocael Pima Neen TEs Diapisy 3 19216815104 Oe Pee DiE Bid
34. river Ex NOTE If the user has upgraded the version of ViewSpan so that it no longer matches the version of Video Over Ethernet it will not automatically be uninstalled The user has to return to Programs and Features highlight ViewSpan and click the Uninstall button Removing HP Video Over Ethernet 35
35. sociate button to make the association The confirmation box appears Figure 3 6 Association and Connection Confirmation Warning mt som az BL Display Display LI is associated with player TestSys99 HP Keep associations and make connections Press OK mi es Click OK to make the connection Click on Cancel to abort the association and connection attempt If the association and connection attempt is successful the user is returned to the menu The list is updated with a check mark in the Association box The Player Name is filled in with the local player name and the Status is changed to Connected Figure 3 7 Updated Menu List eiar amri So Dapisy Hame P idaan WAC D Di pay Locston Crepley hiodal Pisyor Hama Tisis Ji Diipisy i 152 HER 15104 Oho O76 Bidg 7 Am 101 Len LOA S0 Te steyats Connected J Depil 15216415102 0017ean Bide gR 202 Reh LEJH Tanpi HP Loc Connected Search Audet het User Mode 9 Association and Connection of Multiple Displays In User Mode VOE allows the association and connection of multiple displays at once In the figure below the menu list shows two displays available to be associated and connected with the player Figure 3 8 Menu List with Available Displays a VideoOveritherat i Drspiay Hama P addewss Wee Dispar Locebon Display Model Frayer Nemo Status LOaren 12 1681510104 0017ta tatie Loi Side L
36. talled memory RAM 4 00 GB 3 74 GB usable System type 64 bit Operating System Pen and Touch No Pen of Touch Input is available for this Display Computer name domain and workgroup settings chon Center Computer Fare Ta Sys 95 HP Change settings Windows Update Full computer name Te stoys599 HPYourDomain net Performance Information and Computer descnption Tews Domain YourDomain wet In Windows Vista open the Control Panel choose System and Security and then select See the Name of this computer to view or change the name of the player VOE displays the Computer Name as the Player Name In Windows XP open the Control Panel choose System and then select Computer Name to see or change the name of the player The Computer Name that VOE displays is the text starting from the left of the Full Computer Name to the first period delimiter Example The full computer name is TestSys899 HP YourDomain net Thus VOE will display TestSys899 HP as the Player Name Display Name and Display Location There are two user defined fields in a VOE display that may help to uniquely identify displays in the network Display Name and Display Location The information in these fields may be any text or numbers meaningful to the user along with any special character except the percent sign and may be up to 32 characters in length The default text in the Display Name field is Display Name and the Display Location is blank If these fields are
37. the Windows Display Settings dialog screen m fad Figure 4 2 View Span Display Setting Dialog 1e E amp Al Control Pand kem Screen Resolution file Edt yw Took Help Change the appearance of your displays LAP LOTS oF Eevobuteen 1366 768 recommended Citrate Landscape Thes i cunenth your maan desplay Mipkg bgs and ethene darma Langer or ermalice What deppliy settings should choose The Display Settings dialog screen offers the user choices It shows graphical representation of the displays allowing the user to define the arrangement and appearance of displays The dialog box also provides pull down windows enabling the user to make decisions regarding the display resolution and multiple displays The user may choose to e Detect and identify displays e List the displays detected See Figure 4 3 Display List on page 31 e Change the resolution of the displays Refer to Figure 4 4 Change Display Resolution on page 31 e Change orientation of the displays Landscape or Portrait mode See Figure 4 5 Change Display Orientation on page 32 30 Chapter 4 Using ViewSpan on page 32 e Arrange displays in a single virtual desktop Refer to Figure 4 7 Arranging Displays in a Logical Desktop on page 33 Examples of these functions are provided in the following figures e __ List the detected displays Figure 4 3 Display List CU
38. y different from the process in User Mode In Administrator Mode the user can e Make an association and connection between any available display and any player on the network e _ Break or Clear an association and connection between any connected display and player on the network e Change an association between any connected display and player In Administrator Mode users work with only one display at a time and cannot change multiple display associations simultaneously Make an Association Make an association and connection as follows 1 Click on the check box of the available Ready to Connect display to be associated with this player Figure 3 18 Select Display to Associate and Connect deie i a Dapy Mame F adores baa iD Display Location Diepe hipdal Fisyor Hama Chaos af Digis i 19216415104 Ob ideecdOi76 Bido 7 Rm I0 Lett PiE rgi Test n899 4P Loe amp Commerin S ipia TSE 1E1510 Pees Big 9 Am 20 Pegh Lika fot Feats co Assoc omen leew foe Piria Laju Administrator Mode 15 2 The Change Association dialog box appears Click on the pull down menu Figure 3 19 Change Association Dialog Box CHANGE ASSOCIATION CHANGE ASSOCIATION Display Name Display 1 IP Address 192 168 15 102 MAC ID 00 17 28 c3 01 81 Display Locaton Bldg 3 Am 202 Right Displey Model LD4730 Player Name New Assocated with Player 3 The pull down list shows all the players in the network Select the name of the player to asso
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