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HP CZ195ABGJ User's Manual
Contents
1. 16 Touchscreen control panel vaare 18 Rear cover rear door and feed assembly 20 Cartridge door and front cover assembly rrrrnrnnnnrrnrrrrrrrnnrrrernnnnnerrrnnnenrr 23 Selge EE RE E 26 laser scanner assembly cese casita ca ene vta etant A eder utor Ua RU EE de rue 26 Registration roller assembly nh x P rte nada 27 Fuser assembly and paper feed guide 29 Face down drive or duplex drive assembly 32 SEE re ETE RR nuin ui ud 34 ENWW vi Fl 34 EL 35 Motors and Jade Giel 37 Mann 37 EE EE 39 Printed circuit board assemblies PCAs 41 Engine controller assembly DC controller PCA 41 Universal serial bus USB isses t e ERN NR RYAN URS AEN SANE ege ga 46 Formatter PGA 48 Wireless EN t 48 Power switeh EE EEE 49 Connecting SEE ERR EE 51 Miscellaneous pini uti ket iud inet animse 52 Fl vr 52 Multipurpose MP tray pickup gear assembly 52 Optional paper feeder Tray eene nennen 53 Optional paper feeder right cover
2. 54 Optional paper feeder driver PCA ssssssssssssseeeeeee 54 Optional paper feeder paper sensor PCA 55 2 Paris diagrams eens 59 Order parts by authorized service providers i c ttr etre ten olet vato ae direi d c 60 Order replacement parts 60 Related documentation and software 60 60 Whole unit replacement part numbers eee 60 How to use the parts lists and orti ctv eh noch d 62 Assembly locations iode ete Rte drei ee stereo Praed eua en EUR E NE 63 HP LaserJet 401 MAO1n 401 models eee em 63 HP LaserJet M401dn and 401 models orrnrnrnrrrnrnnrrnrrrnrrrvrrrrrrnrrrrnnrrrrrnnnerrrnnnnne 64 Optional paper feeder 65 Covers panels and doors ien etis itera tror red used bes vam 66 e 70 luni FG 82 500 sheet paper feeder rrrnrnrnrrrnnnrnrrrnnrnnrrrnnnnnerrrnnnnersnnnnnerrernnnnerrsnnnerrsnnnnnerssnnnnne 82 Paper feeder covers 82 Paper feeder main body 1 of 2 1s oec temet heres tn ean 84 Paper feeder m
3. ACAUTION Avoid pulling directly on wires to disconnect wire harness connectors Pull on the plastic body of a connector to avoid damaging the connector wires Types of screws N WARNING sure that components are replaced with the correct screw type Using the incorrect screw for example substituting a long screw for the correct shorter screw can cause damage to the product or interfere with product operation Do not intermix screws that are removed from one component with the screws that are removed from another component For a complete list of screw types and part numbers see the Parts chapter Service approach Before performing service ENWW Remove all paper from the product Turn off the power using the power switch Unplug the power cable and interface cable or cables Place the product on an ESD workstation or mat or use an ESD strap if one is available If an ESD workstation mot or strap is not available ground yourself by touching the sheet metal chassis before touching an ESD sensitive part Service approach e Remove the toner cartridge e Remove the Tray 2 cassette After performing service e Plug in the power cable Reinstall the toner cartridge e Reinstall the Tray 2 cassette e Load paper in the product Post service test Perform the following test to verify that the repair or replacement was successful Print quality test 1 Verify that you have completed the necessary
4. 3 Pull the back of the control panel assembly away from the cover assembly Figure 1 18 Remove the LCD control panel 2 of 2 ENWW Removal and replacement procedures 15 Top cover with touchscreen control panel module 1 Remove the following components e ray 2 cassette e Right cover See Right cover on page 12 e Left cover See Left cover on page 11 2 Open the toner cartridge door and the rear jam access door 3 Onthe left side of the product disconnect one flat cable callout 1 from the formatter and then remove two screws callout 2 Figure 1 19 Remove the top cover assembly 1 of 3 16 Chapter I Removal and replacement ENWW 4 On the right side of the product remove two screws callout 1 Figure 1 20 Remove the top cover assembly 2 of 3 5 On the top cover assembly remove three screws callout 1 NOTE The screw behind the control panel has a protective cover over it Remove the cover to remove the screw but keep the cover in order to reinstall it after installing the control panel Figure 1 21 Remove the top cover assembly 3 of 3 6 Lift the top cover assembly off of the product to remove it ENWW Removal and replacement procedures 17 Touchscreen control panel 1 Remove the following components e ray 2 cassette e Right cover See Right cover on page 12 e Left cover See Left cover on page 11 e cover assembly See Top cover with touchscreen control pan
5. 54 ENWW Figure 1 74 Figure 1 75 Figure 1 76 Figure 1 77 Figure 1 78 Figure 1 79 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Figure 2 5 Figure 2 6 Figure 2 7 Figure 2 8 Figure 2 9 Figure 2 10 Figure 2 11 Figure 2 12 Figure 2 13 Figure 2 14 ENWW Remove the optional paper feeder driver PCA 1 of 2 rnrnrnnnnnnvnvnrrrnrnrrrnnrrrnnnnrrnnrrrnnnrrrnnernnne 54 Remove the optional paper feeder driver PCA 2 of 2 sss 55 Remove the optional paper feeder paper sensor PCA 1 of 4 55 Remove the optional paper feeder paper sensor 2 of 4 56 Remove the optional paper feeder paper sensor PCA 3 of 4 56 Remove the optional paper feeder paper sensor PCA 4 of 4 57 Assembly locations HP Laserjet M401a M401n M401d models 63 Assembly locations HP Laserjet M401dn and M401dw models 64 Assembly locations optional paper feeder 65 Covers panels and doors LCD control panel models ssssssssssseee 66 Covers panels and doors touchscreen control panel models 68 Internal components 1 of 5 uices
6. Internal assemblies Input devices Alphabetical parts list Numerical parts list 59 Order parts by authorized service providers Order replacement parts Table 2 1 Order parts accessories and supplies Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order through service or support providers Contact an HP authorized service or support provider Related documentation and software Table 2 2 Related documentation and software Item Description Part number HP LaserJet Pro 400 M401 Printer Series User Guide Product user guide CF270 90908 English HP LaserJet Pro 400 M401 Printer Series Repair Manual English repair manual this CF270 90977 manual HP LaserJet Pro 400 M401 Printer Series Troubleshooting English troubleshooting CF270 91001 Manual manual Supplies part numbers Table 2 3 Supplies part numbers Part Part number Type size Toner cartridge CF280A standard Black toner cartridge CF280X extended Paper feeder CF284A 500 sheet Tray 3 USB 2 0 cable C6518A 2 meter standard A to B cable Whole unit replacement part numbers E NOTE Whole unit replacement products include the formatter PCA Table 2 4 Whole unit replacement part numbers Description Part number HP LaserJet Pro 400 M401a Printer 220v WUR EMEA CF270 69001 exchange 60 Chapter 2 Parts and diagrams ENWW ENWW Table 2 4 Whole u
7. Covers panels and doors touchscreen control panel models on page 69 Cover inner front RC3 2532 000CN Covers panels and doors LCD control panel models on page 67 Cover inner front RC3 2532 000CN Covers panels and doors touchscreen control panel models on page 69 Cover left RM1 9174 000CN Covers panels and doors LCD control panel models on page 67 88 Chapter 2 Parts and diagrams Table 2 19 Alphabetical parts list continued Description Part number Table and page Cover left RM1 9123 000CN Covers panels and doors touchscreen control panel models on page 69 Cover left Cover outer front RC3 2618 000CN RC3 2533 000CN Paper feeder covers on page 83 Covers panels and doors LCD control panel models on page 67 Cover outer front RC3 2533 000CN Covers panels and doors touchscreen control panel models on page 69 Cover rear RM1 9161 000CN Covers panels and doors touchscreen control panel models on page 69 Cover rear RC3 2621 000CN Paper feeder covers on page 83 Cover rear duplex model RM1 9161 000CN Covers panels and doors LCD control panel models on page 67 Cover rear simplex model RM1 9163 000CN Covers panels and doors LCD control panel models on page 67 Cover right RM
8. KEL SUB ON NN N WA UR LO Ae Figure 2 10 Internal components 5 of 5 NG DUPLEX MODEL Chapter 2 Parts and diagrams 78 Table 2 14 Internal components 5 of 5 Description Part number Engine controller assembly DC controller 110V RM1 9164 000CN Engine controller assembly DC controller 220V RM1 9165 000 Duplexing paper feed assembly duplex models only RM1 9153 000CN Reverse drive assembly duplex models only RM1 9157 000CN Face down drive assembly simplex models only RM1 9160 000CN Solenoid duplex RK2 2733 000CN ENWW Internal assemblies 79 Figure 2 11 PCA location Kop DRA b NS 7 S S ENWW Chapter 2 Parts and diagrams 80 ENWW Table 2 15 PCA location Description Part number Formatter PCA HP LaserJet M401a M401d models CF148 60001 1 Formatter HP LaserJet M401n model CF149 60001 1 Formatter PCA HP LaserJet M401dn M401dw models CF150 60001 1 Formatter PCA China HP LaserJet M401a M401d models CF148 69001 1 1 Formatter PCA China HP LaserJet M401n model CF149 69001 1 1 Formatter PCA China HP LaserJet M401dn M401dw models 150 69001 1 2 Wireless PCA HP LaserJet M401dw model only CF270 60101 1 2 Wireless PCA holder not pictured HP LaserJet M401dw CF286 40014 1 model only 3 Engine controller assembly DC controller PCA 110V R
9. 71 Internal components 2 EE EE NE s Fa 73 Internal components 3 of 5 Sint dp ea 75 Internal components 4 of 5 Luise feste inttr Ba ka aid apa 77 Internal components 5 of 5 EE sequi baa cmq EEE 79 9 Mos pp E E 81 Paper feeder covers 83 Paper feeder main body 02 85 Paper feeder main body 2022 87 Alphabetical 88 re re Sn 93 ENWW List of figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 1 5 Figure 1 6 Figure 1 7 Figure 1 8 Figure 1 9 Figure 1 10 Figure 1 11 Figure 1 12 Figure 1 13 Figure 1 14 Figure 1 15 Figure 1 16 Figure 1 17 Figure 1 18 Figure 1 19 Figure 1 20 Figure 1 21 Figure 1 22 Figure 1 23 Figure 1 24 Figure 1 25 Figure 1 26 Figure 1 27 Figure 1 28 Figure 1 29 Figure 1 30 Figure 1 31 Figure 1 32 ENWW Phillips and Pozidriv screwdriver comparison rrrrnrrrrrrenrrrrrrrrrrrrennrerrrrnrerrrrnnerrsnnnerrsnnrerrrnsennn 3 P rtsremoval ender os EE 5 Remove the MP tray pickup roller EMT E 6 Remove
10. Covers panels and doors LCD control panel models on page 67 Covers panels and doors touchscreen control panel models on page 69 PCA location on page 81 RM1 9042 000CN Main motor assembly Internal components 2 of 5 on page 73 RM1 9047 000CN Connecting PCA Internal components 4 of 5 on page 77 RM1 9047 000CN Connecting PCA PCA location on page 81 RM1 9122 000CN Paper feed guide assembly Internal components 3 of 5 on page 75 RM1 9123 000CN Cover left Covers panels and doors touchscreen control panel models on page 69 RM1 9125 000CN Switch power button assembly Covers panels and doors LCD control panel models on page 67 RM1 9125 000CN Switch power button assembly Covers panels and doors touchscreen control panel models on page 69 RM1 9127 000CN Multipurpose tray pickup gear assembly Internal components 4 of 5 page 77 RM1 9135 000CN Laser scanner assembly Internal components 3 of 5 on page 75 RM1 9137 000CN Cassette assembly Tray 2 Internal components 4 of 5 on page 77 RM1 9145 000CN Cartridge door assembly Covers panels and doors LCD control panel models on page 67 RM1 9145 000CN Cartridge door assembly Covers panels and doors touchscreen control panel models on page 69 Numerica
11. Keep this screw which is longer with the holder for reinstallation Wireless PCA E NOTE This section applies to wireless models only The wireless PCA is located at the top of the formatter PCA 1 Remove the following components e ray 2 cassette e leftcover See Left cover on page 11 48 Chapter I Removal and replacement ENWW 2 On the left side of the product release two tabs callout 1 pull the lower left hand corner of the PCA to disconnect the connector on the back of the PCA and then pull the PCA away from the product Figure 1 66 Remove the wireless PCA Power switch PCA ENWW The power switch PCA is located in the product front cover 1 Remove the following components Tray 2 cassette Right cover See Right cover on page 12 Left cover See Left cover on page 11 Cartridge door and front cover assembly See Cartridge door and front cover assembly on page 23 Removal and replacement procedures 49 On the back of the front cover use small flat blade screwdriver to release two tabs callout 1 to separate the two pieces of the cover Remove the power switch PCA 1 of 3 Release two tabs callout 1 to remove the PCA shield Remove the power switch PCA 2 of 3 50 Chapter I Removal and replacement ENWW 4 Release one tab callout 1 and then pull the PCA out of the front cover Figure 1 69 Remove the power switch PCA 3 of 3 Connecting PCA Th
12. LASERJET PRO 400 Repair Manual 7 LaserJet Pro 400 M401 Printer Series Repair Manual Copyright and License Trademark Credits O 2012 Copyright Hewlett Packard Microsoft Windows Windows XP Development Company L P and Windows Vista are U S registered trademarks of Microsoft Corporation Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CF270 90977 Edition 1 4 2012 Conventions used in this guide XX TIP Tips provide helpful hints or shortcuts X psp p NOTE Notes provide important information to explain concept or to complete task A CAUTION Cautions indicate procedures that you should follow to avoid losing data or damaging the product Z WARNING Warnings alert you to specific procedures that you should follow to avoid personal injury catastrophic loss of data or extensive damage to the product ENWW iv Conventions used in this guide ENWW Table of contents 1 Removal and replacement 1
13. Removal and replacement strategy iussus pub ips ad FE ko SERO E ERR e E 2 Electrostatic discharge uc com ripa oae rd anes er Rai ue bt ern 2 amp ces eni EE EN 3 ee 3 Service EB SON NN NN EE 3 Before performing service OP n Pr e REP tog ped 3 After performing service 4 Postservice 4 Printguality EEE NE 4 Parts removal ordet Ute UR o ntis 5 Removal and replacement procedures ur rre mp Re Y AI ETE eA NR ERR UN I 6 el p Er P n 6 Multipurpose MP tray pickup roller ssssn 6 Multipurpose MP tray separation pad 6 Tray 2 and optional Tray pickup roller 9 Tray 2 and optional Tray separation 10 Covers and control panel cadet inier eti ee RE Hte xb RP tute Mie eee 11 Piso A C C 11 Righi se EE RNS 12 Top cover with LCD control panel module 13 OE ee EN ER 14 Top cover with touchscreen control panel module
14. Table and page CF148 60001 Formatter PCA HP LaserJet M401a M401d models PCA location on page 81 CF148 69001 Formatter PCA China HP LaserJet M401a M401d models PCA location on page 81 CF149 60001 Formatter PCA HP LaserJet M401n model PCA location on page 81 CF149 69001 Formatter PCA China HP LaserJet M401n model PCA location on page 81 CF150 60001 Formatter PCA HP LaserJet M401dn M401dw models PCA location on page 81 CF150 69001 Formatter PCA China HP LaserJet M401dn M401dw models PCA location on page 81 CF270 60101 Control panel assembly HP Laserjet M401dn model only Covers panels and doors touchscreen control panel models on page 69 CF270 60101 Wireless PCA HP LaserJet M401dw model only PCA location on page 81 CF285 60101 Control panel assembly HP Laserjet M401dw model only Covers panels and doors touchscreen control panel models on page 69 CF286 40014 Wireless PCA holder not pictured HP LaserJet M40 1 dw PCA location on page 81 model only CF368 60001 Universal serial bus USB PCA HP LaserJet M401dn and PCA location on page 81 RC2 6131 000CN M401dw models only Bushing Internal components 2 of 5 on page 73 RC2 8263 000CN Bushing Internal components 2 of 5 on page 73 RC3 2532 000CN Cover inner front Covers panels and doors LCD control panel models on page 67 RC3 2532 000CN RC3 2
15. disconnect seven connectors callout 1 and then pull the cable guide callout 2 away from the product Figure 1 39 Remove the fuser 3 of 5 6 Remove one screw callout 1 remove the paper feed guide callout 2 and unroute the wire at the corner of the engine controller assembly callout 3 ENWW Removal and replacement procedures 31 7 Disconnect three connectors callout 1 remove two screws callout 2 and then remove the fuser callout 3 Figure 1 41 Remove the fuser 5 of 5 Face down drive or duplex drive assembly Simplex products have a face down drive assembly installed Duplex products have a duplexing paper feed assembly installed These components appear identical from the outside but they have different internal gears and functions The same procedure is used to remove either component 1 Remove the following components e ray 2 cassette e Right cover See Right cover on page 12 e Left cover See Left cover on page 11 e cover assembly See Top cover with touchscreen control panel module on page 16 or Top cover with LCD control panel module on page 13 2 Open the toner cartridge door and the rear jam access door 32 Chapter I Removal and replacement ENWW 3 On the right side of the product remove the grounding spring callout 1 disconnect five connectors callout 2 remove two screws callout 3 and then remove the fan holder callout 4 and the main fan callo
16. front doors 23 fuser 29 left cover 11 order of 5 rear cover 20 rear door 20 right cover 12 Index 99 tools required 3 top cover 13 16 replacing duplexing paper feed assembly duplex model 32 face down drive assembly base model 32 main motor 37 paper pickup gear assembly 52 parts 2 right cover removing 12 rollers pickup and separation removing 6 S screwdrivers required 3 Screws replacing 2 service tools required 3 static precautions 2 supplies ordering 60 T tests post service 4 print quality 4 tips iii toner cartridge ordering 60 partnumber 60 tools required 3 top cover removing 13 16 Tray 1 door removing 23 WwW warnings iii 100 Index ENWW O 2012 Hewlett Packard Development Company L P www hp com CF270 90977
17. to remove the driver PCA Figure 1 75 Remove the optional paper feeder driver PCA 2 of 2 Optional paper feeder paper sensor PCA 1 Remove the right cover 2 On the right side of the unit remove one screw callout 1 release one tab callout 2 from the driver PCA cover callout 3 and then slide the PCA cover to the right to remove it Figure 1 76 Remove the optional paper feeder paper sensor PCA 1 of 4 ENWW Removal and replacement procedures 55 3 the driver PCA disconnect one connector callout 1 Figure 1 77 Remove the optional paper feeder paper sensor PCA 2 of 4 4 At the front of the paper feeder remove two screws callout 1 remove the two plastic positioning pins callout 2 and then lift the metal cover callout 3 off the paper feeder Figure 1 78 Remove the optional paper feeder paper sensor PCA 3 of 4 56 Chapter I Removal and replacement ENWW 5 Remove one screw callout 1 and then release the PCA cable from the cable guides to remove the sensor PCA Figure 1 79 Remove the optional paper feeder paper sensor PCA 4 of 4 ENWW Removal and replacement procedures 57 58 Chapter I Removal and replacement ENWW 2 Parts and diagrams NOTE In this chapter part numbers are listed only for available replaceable parts ENWW Order parts by authorized service providers How to use the parts lists and diagrams Assembly locations Covers panels and doors
18. 4 Figure 1 48 Remove the main motor 2 of 4 5 Remove one screw callout 1 remove the duct callout 2 and then disconnect one connector callout 3 Figure 1 49 Remove the main motor 3 of 4 2 9 ye 38 Chapter I Removal and replacement ENWW 6 Remove three black screws callout 1 and one silver screw callout 2 release two tabs callout 3 and then remove the main motor callout 4 and the cable guide callout 5 together Figure 1 50 Remove the main motor 4 of 4 JAG xy Reinstallation tip Remember the location from where you removed the silver screw The silver screw needs to be reinstalled in the same place Fan 1 Remove the following components e ray 2 cassette e Right cover See Right cover on page 12 e leftcover See Left cover on page 11 e Top cover assembly See Top cover with touchscreen control panel module on page 16 or Top cover with LCD control panel module on page 13 2 Open the toner cartridge door and the rear jam access door ENWW Removal and replacement procedures 39 3 the right side of the product remove the grounding spring callout 1 disconnect one connector callout 2 release two tabs callout 3 and then remove the main fan Figure 1 51 Remove the fan 1 of 2 xy Reinstallation tip When reassembling the main fan to the duct make sure that the fan cable callout 1 is positioned as shown in the figure below Also make sure that
19. 442 19402 44614 19A02 442 19A02 449 13409 491 19A02 19A02 1191 19A02 449 19A02 1191 19A02 449 19A02 449 19A02 449 0 gt 1euo eyesspo eyesspo Z 19A02 449 19A02 442 9495505 z Add eyuesspo z ADJ 4 Josues 1 404 1epee 1edod jouoydo V2d 1e up 1edpd jouoydo Buypauuo Wd YMS Jamog jepou 45 ueesosyono Wd ISN VOd J8HDUIO4 Yd NDA 2 gt JOJOUI UIDW p 0uajos xejdnq z p 0uejos K quiessp xejdnp JO 9204 epinB pee sedod A quiessp 18sn4 K quiessp 19 o1 uoupaisiBey quessp 1euupos 1esp quassp PUD 100p juo44 Jaupd ogjuo ueauosuono q51 doy quassp pea 1 gt 1D9y Jejjo4 19jsupJ 1e o1 uoupupdes Z dnyoid Z K quiessp 1086 dnypid pod uoypapdas 49402 J8A02 Je 4ejjos dnypid z ADJ eBpiupo 1euo jueuoduio5 Service approach ENWW 6 Removal and replacement procedures Rollers Multipurpose MP tray pickup roller 1 Open the toner cartridge door and then remove the toner cartridge 2 Pull back and hold the pickup roller cover callout 1 press the tabs callout 2 on both ends of the pickup roller away from the roller which should cause
20. Remove the following components e ray 2 cassette e Left cover See Left cover on page 11 52 Chapter I Removal and replacement ENWW 2 On the left side of the product release the tab callout 1 at the center of the gear and then remove the gear callout 2 Figure 1 72 Remove the paper pickup gear assembly Reinstallation tip Press and hold back the gear arm callout 3 when reinstalling the pickup gear Optional paper feeder Tray 3 When replacing any parts on the optional paper feeder Tray 3 remove the tray cassette before removing any other parts Ej NOTE To view the procedures for removing the optional paper feeder pickup roller or separation pad see Rollers on page 6 ENWW Removal and replacement procedures 53 Optional paper feeder right cover Starting at the back of the unit release six tabs callout 1 and then slide the right cover toward the front of the unit to remove it Figure 1 73 Remove the optional paper feeder right cover Optional paper feeder driver PCA 1 Remove the right cover 2 On the right side of the unit remove one screw callout 1 release one tab callout 2 from the driver PCA cover callout 3 and then slide the PCA cover to the right to remove it Figure 1 74 Remove the optional paper feeder driver PCA 1 of 2 54 Chapter I Removal and replacement ENWW 3 Disconnect three connectors callout 1 and then remove one screw callout 2
21. arm callout 3 TIP The link arm releases the fuser pressure lever when the cartridge door is opened Figure 1 28 Remove the cartridge door assembly and front cover 1 of 4 ENWW Removal and replacement procedures 23 4 Remove two screws callout 1 Figure 1 29 Remove the cartridge door assembly and front cover 2 of 4 gt 5 Pull the bottom of the assembly up in order to release two hooked tabs callout 1 and then pull the assembly away from the product Figure 1 30 Remove the cartridge door assembly and front cover 3 of 4 24 Chapter I Removal and replacement ENWW 6 Release two hinge pins callout 1 and then separate the front cover callout 2 from the cartridge door assembly callout 3 Figure 1 31 Remove the cartridge door assembly and front cover 4 of 4 ENWW Removal and replacement procedures 25 Main assemblies Laser scanner assembly WARNING ESD sensitive component CAUTION not bend or fold the flat flexible cables FFCs during removal or installation Also do not straighten pre folds in the FFCs You must make sure that all FFCs are fully seated in their connectors Failure to fully seat an FFC into a connector can cause a short circuit in a PCA 1 Remove the following components e 2 cassette e Right cover See Right cover on page 12 e Left cover See Left cover on page 11 e cover assembly See Top cover with
22. reassembly steps Make sure that the tray contains clean unmarked paper Attach the power cord and interface cable or interface cables and then turn on the product Verify that the expected startup sounds occur Print a configuration page and then verify that the expected printing sounds occur Print demo page and then verify that the print quality is as expected Send a print job from the host computer and then verify that the output meets expectations m Mon Oe de sd Clean the outside of the product with a damp cloth 4 Chapter I Removal and replacement ENWW Parts removal order K quiessp JSA0D UOJ4 4 gt 46 sjepou AA K quiessp 18402 4902 doy 48402 yyBry doy JYBIY K quiessp pas JOsnj JDSY 19 02 doy 48402 K quiessp pub 18402 nay doy 18402 doy 49402 K quiesso pee puo 13A09 109 J9A0 iura K quiessp pes 19402 19 02 doy 48402 yyBry doy 13409 JYBIY 19 00 42009 doy 13409 42009 doy 19402 44614 13409 JYBIY 19 00 Use the following diagram to determine which parts must be removed before removing other parts Figure 1 2 Parts removal order DAL 19 00 13409 JYBIY 19A02 449 19A02 1191 421 4 gt 421 13409 421 13409 491 13409 421 19A02
23. 0V Paper pickup roller assembly Paper feeder pickup roller assembly Cover right Cover right Cover left PCA location on page 81 Internal components 2 of 5 on page 73 Paper feeder main body 2 of 2 on page 87 Covers panels and doors LCD control panel models on page 67 Covers panels and doors touchscreen control panel models on page 69 Covers panels and doors LCD control panel models on page 67 RM1 9175 000CN RM1 9179 000CN Transfer roller assembly Cover top Internal components 3 of 5 on page 75 Covers panels and doors touchscreen control panel models on page 69 Chapter 2 Parts and diagrams ENWW Table 2 20 Numerical parts list continued Part number RM1 9180 000CN Description Cover top Table and page Covers panels and doors LCD control panel models on page 67 RM1 9297 000CN Paper feeder driver PCA Paper feeder main body 2 of 2 on page 87 RM1 9313 000CN Paper feeder cassette Tray 3 Paper feeder main body 2 of 2 on page 87 RM1 9316 000CN Cover right Paper feeder covers on page 83 Numerical parts list 97 98 Chapter 2 Parts and diagrams ENWW Index A accessories ordering 60 after service checklist 4 cartridge ordering 60 part number 60 cautions iii checklists after service 4 preservice 3 conventions documen
24. 1 9171 000CN Covers panels and doors LCD control panel models on page 67 Cover right RM1 9171 000CN Covers panels and doors touchscreen control panel models on page 69 Cover right RM1 9316 000CN Paper feeder covers on page 83 Cover top RM1 9180 000CN Covers panels and doors LCD control panel models on page 67 Cover top RM1 9179 000CN Covers panels and doors touchscreen control panel models on page 69 Duplexing paper feed assembly duplex models only RM1 9153 000CN Internal components 5 of 5 on page 79 Engine controller assembly DC controller 110V RM1 9164 O00CN PCA location on page 81 Engine controller assembly DC controller PCA 220V Engine controller assembly DC controller 110V RM1 9165 000CN RM1 9164 000CN PCA location on page 81 Internal components 5 of 5 on page 79 Alphabetical parts list 89 Table 2 19 Alphabetical parts list continued Description Part number Table and page Engine controller assembly DC controller 220V Face down drive assembly simplex models only RM1 9165 000 RM1 9160 000CN Internal components 5 of 5 on page 79 Internal components 5 of 5 on page 79 Fan RK2 4418 000CN Internal components 4 of 5 on page 77 Formatter PCA China HP LaserJet M401a M401d model
25. 418 000CN Fan Internal components 4 of 5 on page 77 RK2 4452 000CN Cable flexible flat Internal components 3 of 5 on page 75 RL1 2115 000CN Separation pad multipurpose tray Internal components 2 of 5 on page 73 RL1 3307 000CN Pickup roller multipurpose tray Tray 1 Internal components 4 of 5 on page 77 RM1 1267 000CN Paper feeder paper sensor PCA Paper feeder main body 2 of 2 on page 87 RM1 6303 000CN RM1 7360 000CN RM1 7360 000CN RM1 7365 000CN Paper feeder separation pad holder assembly Paper pickup gear assembly Paper pickup gear assembly Separation pad holder assembly Paper feeder main body 2 of 2 on page 87 Internal components 2 of 5 on page 73 Paper feeder main body 1 of 2 on page 85 Internal components 4 of 5 on page 77 RM1 8806 000CN Registration roller assembly Chapter 2 Parts and diagrams Internal components 3 of 5 on page 75 ENWW Table 2 20 Numerical parts list continued Part number Description Table and page RM1 8807 000CN RM1 8808 000CN RM1 8809 000CN Sensor assembly Fuser 110V Fuser 220V Internal components 3 of 5 on page 75 Internal components 1 of 5 on page 71 Internal components 1 of 5 on page 71 RM1 9039 000CN RM1 9039 000CN RM1 9039 000CN Power button PCA Power button PCA Power switch PCA
26. 533 000CN RC3 2533 000CN RC3 2545 000CN Cover inner front Cover outer front Cover outer front Lever power supply button Covers panels and doors touchscreen control panel models on page 69 Covers panels and doors LCD control panel models on page 67 Covers panels and doors touchscreen control panel models on page 69 Covers panels and doors LCD control panel models on page 67 Numerical parts list 93 Table 2 20 Numerical parts list continued Part number RC3 2545 000CN Description Lever power supply button Table and page Covers panels and doors touchscreen control panel models on page 69 RC3 2584 000CN Arm control panel Covers panels and doors touchscreen control panel models on page 69 RC3 2585 000CN RC3 2586 000CN RC3 2618 000CN RC3 2621 000CN Cover cable Plate base Cover left Cover rear Covers panels and doors touchscreen control panel models on page 69 Covers panels and doors touchscreen control panel models on page 69 Paper feeder covers on page 83 Paper feeder covers on page 83 RK2 0426 000CN Solenoid Paper feeder main body 1 of 2 on page 85 RK2 2731 000CN Solenoid Internal components 4 of 5 on page 77 RK2 2733 000CN Solenoid duplex Internal components 5 of 5 on page 79 RK2 4
27. M1 9164 000CN 1 3 Engine controller assembly DC controller PCA 220V RM1 9165 000CN 1 4 Connecting PCA RM1 9047 000CN 1 Power switch PCA RM1 9039 000CN Universal serial bus USB HP LaserJet M401dn and CF368 60001 1 M401dw models only Internal assemblies 81 Input devices 500 sheet paper feeder Paper feeder covers Figure 2 12 Paper feeder covers ENWW Chapter 2 Parts and diagrams 82 Table 2 16 Paper feeder covers Description Part number Cover left RC3 2618 000CN Cover right RM 1 93 16 000CN Cover rear RC3 2621 000CN ENWW Input devices 83 Paper feeder main body 1 of 2 84 Figure 2 13 Paper feeder main body 1 of 2 A14 c Chapter 2 Parts and diagrams ENWW Table 2 17 Paper feeder main body 1 of 2 Description Part number Paper pickup gear assembly RM1 7360 000CN Solenoid RK2 0426 000CN ENWW Input devices 85 Paper feeder main body 2 of 2 ep N Figure 2 14 Paper feeder main body 2 of 2 ENWW Chapter 2 Parts and diagrams 86 ENWW Table 2 18 Paper feeder main body 2 of 2 Description Paper feeder pickup roller assembly Paper feeder driver PCA Paper feeder cassette Tray 3 Paper feeder separation pad holder assembly Paper feeder paper sensor PCA Part number RM1 9168 000CN RM1 9297 000CN RM1 9313 000CN RM1 6303 000CN RM1 1267 000CN Input devic
28. Toner cartridge door 7 Duplex cover 2 Touchscreen control panel 8 Power receptacle 3 Jam removal door 9 Power button 4 Rear output door 10 Tray 2 cassette 5 Output bin 11 Multipurpose tray Tray 1 6 DIMM cover 64 Chapter 2 Parts and diagrams ENWW Optional paper feeder Figure 2 3 Assembly locations optional paper feeder 7 Assembly locations optional paper feeder Table 2 Description Description Item Tray 3 cassette Positioning pins 9 o E c o o o o D c 5 2 65 Assembly locations ENWW Covers panels and doors Figure 2 4 Covers panels and doors LCD control panel models SIMPLEX MODEL 4 Y AA DUPLEX MODEL ENWW Chapter 2 Parts and diagrams 66 ENWW Description Cartridge door assembly Cover top Cover rear duplex model Cover rear simplex model Cover right Cover left Cover outer front Switch power button assembly Cover inner front Lever power supply button Power button PCA Control panel assembly Table 2 8 Covers panels and doors LCD control panel models Part number RM1 9145 000CN RM1 9180 000CN RM1 9161 000CN RM1 9163 000CN RM1 9171 000CN RM1 9174 000CN RC3 2533 000CN RM1 9125 000CN RC3 2532 000CN RC3 2545 000CN RM1 9039 000CN RM1 9149 000CN C
29. ain body 2 of 2 rrerrrnrnnrronnvrrrrrnvrrrrrnnnrrrennrnsrrnnrnnernnnnserenn 86 Alphabetical parts a fiin 88 Numerical parts list aserria eldres 93 ENWW ENWW vii viii ENWW List of tables Table 2 1 Table 2 2 Table 2 3 Table 2 4 Table 2 5 Table 2 6 Table 2 7 Table 2 8 Table 2 9 Table 2 10 Table 2 11 Table 2 12 Table 2 13 Table 2 14 Table 2 15 Table 2 16 Table 2 17 Table 2 18 Table 2 19 Table 2 20 ENWW Order parts accessories and supplies sse 60 Related documentation and software essct eara rng Haie biel 60 SUPPE part MUNNER Kose OT OO C OO 60 Whole unit replacement part numbers eene enne 60 Assembly locations HP LaserJet 401 M401n M401d models 63 Assembly locations HP LaserJet M401dn and M40 1dw models 64 Assembly locations optional paper feeder rrrnrrrrrrrrnrrrrrrnrnrrrrrrnnnnnrrrnnnnerrrrnnnnerrsnnserrssnnnsennn 65 Covers panels and doors LCD control panel models rornrrnrrnnrrrrrrnrrrrrrnrrrrrrnrrrrnrnrrennnnenrr 67 Covers panels and doors touchscreen control panel models 69 Internal components 1 of 5
30. ation pad 10 Chapter I Removal and replacement ENWW Covers and control panel Left cover NOTE No tools are necessary to remove this cover However a small fla blade screwdriver might be helpful in releasing some of the tabs that hold the cover to the product chassis 1 Remove the Tray 2 cassette 2 Open the toner cartridge door and the rear jam access door 3 Grasp the front edge of the cover and then pull the cover toward the front to release the four tabs callout 1 Figure 1 12 Remove the left cover 4 With the top and front edges loose carefully slide the cover toward the back of the product and then remove it ENWW Removal and replacement procedures 11 Right cover NOTE No tools are necessary to remove this cover However a small flat blade screwdriver might be helpful in releasing some of the tabs that hold the cover to the product chassis 1 Remove the Tray 2 cassette 2 Open the toner cartridge door and the rear jam access door 3 Grasp the rear edge of the cover and then pull that edge toward the rear to release the four tabs callout 1 Figure 1 13 Remove the right cover 4 With the back and top edges loose carefully slide the cover toward the front of the product and then remove it 12 Chapter I Removal and replacement ENWW Top cover with LCD control panel module 1 Remove the following components e ray 2 cassette e Right cover See Right cover on page 12 e lef
31. e connecting PCA is located on the product right side below the control panel 1 Remove the following components e ray 2 cassette e Right cover See Right cover on page 12 2 On the right side of the product disconnect any connectors callout 1 on the PCA remove one screw callout 2 and then remove the connecting PCA Figure 1 70 Remove the connecting PCA ENWW Removal and replacement procedures 51 Miscellaneous parts Transfer roller CAUTION not touch the sponge surface of the roller unless you are replacing the roller Skin oils on the roller can cause print quality problems Always wear latex gloves when handling a transfer roller for reinstallation or replacement 1 Open the toner cartridge door and then remove the toner cartridge 2 In the toner cartridge cavity pull the sheet metal jam plate toward the Tray 1 pickup roller cover callout 1 and hold it release the two tabs of the black locking clip on the right side bushing callout 2 pull the bushing up and then slide the transfer roller callout 3 to the right and remove it Figure 1 71 Remove the transfer roller CAUTION The black locking clip on the right side of the transfer roller shaft is not captive Do not lose the locking clip when you remove the transfer roller Multipurpose MP tray pickup gear assembly E NOTE The multipurpose tray is referred to as Tray 1 in user documentation 1
32. el module on page 16 2 On the underside of the top cover assembly remove six screws callout 1 and the protective plate callout 2 Figure 1 22 Remove the touchscreen control panel 1 of 3 3 Disconnect the flat cable callout 1 and then remove the following parts e Holder callout 2 e Pin callout 3 18 Chapter I Removal and replacement ENWW e Spring callout 4 e Sheet callout 5 Figure 1 23 Remove the touchscreen control panel 2 of 3 e e 4 Pull the back of the control panel assembly away from the top cover assembly Figure 1 24 Remove the touchscreen control panel 3 of 3 ENWW Removal and replacement procedures 19 Rear cover rear door and feed assembly 20 CAUTION The fuser can be hot while the product is in use Wait for the fuser to cool before working in that area 1 Remove the following components e ray 2 cassette e Right cover See Right cover on page 12 e Left cover See Left cover on page 11 Open the toner cartridge door and the rear jam access door Duplex models only At the front of the product in the Tray 2 cassette cavity pull down on the green duplex paper feed assembly release tab callout 1 and then lower the assembly callout 2 Figure 1 25 Remove the rear cover rear door and feed assembly 1 of 3 Chapter I Removal and replacement ENWW ENWW 4 Atthe rear of the product remove five screws callout 1 release o
33. embly Separation pad multipurpose tray RM1 9157 000CN RM1 8807 000CN RM1 7365 000CN RL1 2115 000CN Internal components 5 of 5 on page 79 Internal components 3 of 5 on page 75 Internal components 4 of 5 on page 77 Internal components 2 of 5 on page 73 Solenoid RK2 2731 000CN Internal components 4 of 5 on page 77 Solenoid RK2 0426 000CN Paper feeder main body 1 of 2 on page 85 Solenoid duplex RK2 2733 000CN Internal components 5 of 5 on page 79 Switch power button assembly RM1 9125 000CN Covers panels and doors LCD control panel models on page 67 Switch power button assembly RM1 9125 000CN Covers panels and doors touchscreen control panel models on page 69 Alphabetical parts list 91 Table 2 19 Alphabetical parts list continued Description Part number Table and page Transfer roller assembly RM1 9175 000CN Internal components 3 of 5 on page 75 Universal serial bus USB PCA HP LaserJet M401dn and CF368 60001 PCA location on page 81 M401dw models only Wireless PCA HP LaserJet M401dw model only CF270 60101 PCA location on page 81 Wireless PCA holder not pictured HP LaserJet M401dw CF286 40014 PCA location on page 81 model only 92 Chapter 2 Parts and diagrams ENWW Numerical parts list ENWW Table 2 20 Numerical parts list Part number Description
34. er sensor PCA RM1 1267 000CN Paper feeder main body 2 of 2 on page 87 Paper feeder pickup roller assembly Chapter 2 Parts and diagrams RM1 9168 000CN Paper feeder main body 2 of 2 on page 87 ENWW Table 2 19 Alphabetical parts list continued Description Part number Table and page Paper feeder separation pad holder assembly RM1 6303 O00CN Paper feeder main body 2 of 2 on page 87 Paper pickup gear assembly RM1 7360 000CN Internal components 2 of 5 on page 73 Paper pickup gear assembly RM1 7360 000CN Paper feeder main body 1 of 2 on page 85 Paper pickup roller assembly RM1 9168 000CN Internal components 2 of 5 on page 73 Pickup roller multipurpose tray Tray 1 RL1 3307 000CN Internal components 4 of 5 on page 77 Plate base RC3 2586 000CN Covers panels and doors touchscreen control panel models on page 69 Power button PCA RM1 9039 000CN Covers panels and doors LCD control panel models on page 67 Power button PCA RM1 9039 000CN Covers panels and doors touchscreen control panel models on page 69 Power switch PCA RM1 9039 000CN PCA location on page 81 Registration roller assembly RM1 8806 000CN Internal components 3 of 5 on page 75 Reverse drive assembly duplex models only Sensor assembly Separation pad holder ass
35. es 87 Alphabetical parts list Table 2 19 Alphabetical parts list Description Part number Table and page Arm control panel RC3 2584 000CN Covers panels and doors touchscreen control panel models on page 69 Bushing RC2 8263 000CN Internal components 2 of 5 on page 73 Bushing RC2 6131 000CN Internal components 2 of 5 on page 73 Cable flexible flat RK2 4452 000CN Internal components 3 of 5 on page 75 Cartridge door assembly RM1 9145 000CN Covers panels and doors LCD control panel models on page 67 Cartridge door assembly RM1 9145 000CN Covers panels and doors touchscreen control panel models on page 69 Cassette assembly Tray 2 RM1 9137 000CN Internal components 4 of 5 on page 77 Connecting PCA RM1 9047 000CN Internal components 4 of 5 on page 77 Connecting PCA RM1 9047 000CN PCA location on page 81 Control panel assembly RM1 9149 000CN Covers panels and doors LCD control panel models on page 67 Control panel assembly HP Laserjet M401dn model only CF270 60101 Covers panels and doors touchscreen control panel models on page 69 Control panel assembly HP Laserjet M401dw model only CF285 60101 Covers panels and doors touchscreen control panel models on page 69 Cover cable RC3 2585 000CN
36. gage the mounting bracket when the engine controller assembly is reinstalled Figure 1 61 Remove the engine controller assembly 8 of 9 ENWW Removal and replacement procedures 45 10 Pull the cable callout 1 and the flat cable callout 2 into the product chassis and then carefully slide the engine controller assembly callout 3 out of the product Universal serial bus USB PCA E NOTE This section applies to walkup USB equipped models only 1 Remove the following components e 2 cassette e Left cover See Left cover on page 11 46 Chapter I Removal and replacement ENWW On the left side of the product remove two screws callout 1 on the USB PCA and then pull the PCA away from the product Remove the USB PCA 1 of 2 Disconnect connector callout 1 on back of the PCA Remove the USB PCA 2 of 2 ENWW Removal and replacement procedures 47 Formatter PCA WARNING ESD sensitive component 1 Remove the following components e ray 2 cassette e Left cover See left cover on page 11 e Wireless PCA wireless models only See Wireless PCA on page 48 2 Onthe left side of the product disconnect any connectors and flat cables callout 1 on the formatter and then remove four screws callout 2 Figure 1 65 Remove the formatter ET NOTE Wireless models only The screw in the upper right corner also fastens the wireless PCA holder to the formatter PCA
37. l rrrnrrrrrnrrrrrrrrrnrrnnrrrnnnnnnrrrrrrnnnnnnsrrrrrnnnnnnrrrrsnnnn 41 Remove the engine controller assembly 1 of 9 42 Remove the engine controller assembly 2 of 9 sss 42 Remove the engine controller assembly 3 of 9 43 Remove the engine controller assembly 4 of 9 43 Remove the engine controller assembly 5 of 9 44 Remove the engine controller assembly 6 of 9 sss 44 Remove the engine controller assembly 7 of 9 45 Remove the engine controller assembly 8 of 9 rrnrnrnnrnnnrrnnrrnrrrrrrrrrrnrrerrnnnnersrnnserennnserennnne 45 Remove the engine controller assembly 9 of 9 sss 46 Remove he USB PGA ave thw be HE Lact ne tuae iO ad ee tuat 47 Remove he USB oss 47 Remove the formater she oa 48 Remove the wireless PCA Lave 49 Remove the power switch PCA 1 of ee noma rare 50 Remove the power switch PCA 2 of 3 eene nennen 50 Remove the power switch PCA 3 of 3 viuit eate testes ntes 51 Remove the connecting FA advers 51 Remove the transfer Tolle Fa esce cti ev erred quit ren tva Eo e PP CRM nutre ed ona e a ER E Du 52 Remove the paper pickup gear assembly eere 53 Remove the optional paper feeder right cover
38. l parts list 95 Table 2 20 Numerical parts list continued Part number Description Table and page RM1 9149 000CN Control panel assembly Covers panels and doors LCD control panel models on page 67 RM1 9153 000CN Duplexing paper feed assembly duplex models only Internal components 5 of 5 on page 79 RM1 9157 000CN Reverse drive assembly duplex models only Internal components 5 of 5 on page 79 RM1 9160 000CN Face down drive assembly simplex models only Internal components 5 of 5 on page 79 RM1 9161 000CN Cover rear duplex model Covers panels and doors LCD control panel models on page 67 RM1 9161 000CN Cover rear Covers panels and doors touchscreen control panel models on page 69 RM1 9163 000CN Cover rear simplex model Covers panels and doors LCD control panel models on page 67 RM1 9164 000CN Engine controller assembly DC controller 110V Internal components 5 of 5 on page 79 RM1 9164 000CN Engine controller assembly DC controller PCA 110V PCA location on page 81 RM1 9165 000 Engine controller assembly DC controller 220V Internal components 5 of 5 on page 79 RM1 9165 000CN RM1 9168 000CN RM1 9168 000CN RM1 9171 000CN RM1 9171 000CN RM1 9174 000CN Engine controller assembly DC controller PCA 22
39. le on page 16 or Top cover with LCD control panel module on page 13 e Fan See Fan on page 39 2 Open the toner cartridge door and the rear jam access door ENWW Removal and replacement procedures 35 3 Onthe right side of the product disconnect one connector callout 1 from the connecting PCA and then remove one screw callout 2 Figure 1 46 Remove the duplex solenoid 36 Chapter I Removal and replacement ENWW Motors and fans Main motor 1 Remove the following components e 2 cassette e Right cover See Right cover on page 12 e leftcover See Left cover on page 11 e cover assembly See Top cover with touchscreen control panel module on page 16 or Top cover with LCD control panel module on page 13 e Rear cover rear door and duplex paper feed assembly See Rear cover rear door and feed assembly on page 20 e Fuser See Fuser assembly and paper feed guide on page 29 e Engine controller assembly DC controller See Engine controller assembly DC controller PCA on page 41 2 Open the toner cartridge door and the rear jam access door 3 Atthe rear of the product release the cables callout 1 from the cable guides callout 2 and then pull out the paper feed assembly callout 3 ENWW Removal and replacement procedures 37 4 Release the cables callout 1 from the cable guides callout 2 remove one screw callout 3 and then remove the cable guide callout
40. n assembly 2 of 3 WES a 28 Chapter I Removal and replacement ENWW 5 Remove four screws callout 1 and then remove the gear cover callout 2 Figure 1 36 Remove the registration assembly 3 of 3 gt t i Y py 6 Slightly raise the right end of the assembly callout 3 and then slide it to the right and lift it up to release it and remove it from the product Reinstallation tip Insert the left end of the assembly first to reinstall the assembly Fuser assembly and paper feed guide CAUTION The fuser might be hot Allow enough time for the fuser to cool after the product power is turned off fey NOTE The toner cartridge door assembly should be in the closed position when the fuser is removed to make sure that the fuser drive gear is correctly aligned for reinstallation 1 Remove the following components e ray 2 cassette e Right cover See Right cover on page 12 e Left cover See Left cover on page 11 e Rear cover rear door and feed assembly See Rear cover rear door and feed assembly on page 20 2 Open the rear jam access door ENWW Removal and replacement procedures 29 30 On the right side of the product remove three gears callout 1 Figure 1 37 Remove the fuser 1 of 5 Chapter 1 Remove two screws callout 1 Figure 1 38 Remove the fuser 2 of 5 v Removal and replacement ENWW 5 Atthe rear of the product
41. n connectors callout 1 Figure 1 56 Remove the engine controller assembly 3 of 9 5 Release the cables callout 1 from the cable guide callout 2 Figure 1 57 Remove the engine controller assembly 4 of 9 SUN ENWW Removal and replacement procedures 43 6 On the right side of the product remove one screw callout 1 7 On the left side of the product disconnect the two cartridge door interlock switch connectors callout 1 release the cables callout 2 from the cable guides callout 3 and then disconnect one connector callout 4 and one flat cable callout 5 on the formatter PCA NOTE Place a mark on one of the cartridge door interlock switch wires before you disconnect them so that you can reconnect the connectors to the same switch lugs Figure 1 59 Remove the engine controller assembly 6 of 9 a A 44 Chapter I Removal and replacement ENWW 8 Remove three screws callout 1 Figure 1 60 Remove the engine controller assembly 7 of 9 Xr 5 al E 9 On both sides of the product use a small flat blade screwdriver to release the sheet metal tabs callout 1 in the product chassis to lower the engine controller assembly DC controller PCA callout 2 NOTE It might be easier to release the right side tab from inside the chassis CAUTION Carefully push the tab toward the outside of the product to release it Do not bend the tab so much that it will not en
42. ne tab callout 2 near the bottom corner and release two tabs callout 3 from under the top cover assembly Figure 1 26 Remove the rear cover rear door and feed assembly 2 of 3 5 Carefully separate the rear cover and rear door from the product and then remove them 2 NOTE For the duplex models the duplex paper feed assembly is removed with the cover and door xy Reinstallation tip When you reinstall the rear cover assembly open the rear door to make sure that the rear cover fits even against the product chassis before you install the mounting screws Removal and replacement procedures 21 6 Duplex models only There are two hinge pins callout 1 Release the shorter left pin first and then separate the rear cover and rear door assembly callout 2 from the duplex paperfeed assembly callout 3 Figure 1 27 Remove the rear cover rear door and feed assembly 3 of 3 22 Chapter I Removal and replacement ENWW Cartridge door and front cover assembly Ey NOTE The cartridge door assembly includes the cartridge door Tray 1 and the front cover 1 Remove the following components e 2 cassette e Right cover See Right cover on page 12 e left cover See Left cover on page 11 2 Open the toner cartridge door and the rear jam access door 3 Disconnect one connector callout 1 and then release two tabs in the pivot joint callout 2 to disengage the cartridge door assembly link
43. nit replacement part numbers continued HP LaserJet Pro 400 M401d Printer Description 220v WUR EMEA 220v WUR CN MY Part number CF274 69001 exchange CF274 67058 replace 220v WUR AP CF274 69002 exchange HP LaserJet Pro 400 M401n Printer 110v WUR NAR TW CZ195 69001 exchange 220v WUR CN MY 220v WUR AP LAR CZ195 67058 replace CZ195 69002 exchange 220v WUR CL AR CZ195 69003 exchange 110v WUR BR CZ195 69004 exchange HP LaserJet Pro 400 M401dn Printer 110v WUR NAR TW 220v WUR EMEA CF278 69001 exchange CF278 69002 exchange 220v WUR CN MY CF278 67059 replace 220v WUR AP LAR CF278 69003 exchange 220v WUR CL AR 110v WUR BR CF278 69004 exchange CF278 69005 exchange HP LaserJet Pro 400 M401dw Printer 110v WUR NAR TW CF285 69001 exchange 220v WUR EMEA CF285 69002 exchange 220v WUR CN MY 220v WUR AP LAR CF285 67059 replace CF285 69003 exchange 110v WUR BR CF285 69004 exchange Order parts by authorized service providers 61 How to use the parts lists and diagrams The figures in this chapter show the major subassemblies in the product and their component parts parts list table follows each exploded view assembly diagram Each table lists the item number the associated part number and the description of each part If a part is not listed in the table then i
44. otor assembly RM1 9042 000CN Bushing RC2 8263 000CN Separation pad multipurpose tray RLT 2115 000CN Bushing RC2 6131 000CN Paper pickup gear assembly RM1 7360 000CN Paper pickup roller assembly RM1 9168 000CN ENWW Internal assemblies 73 Figure 2 8 Internal components 3 of 5 A13 0 ENWW Chapter 2 Parts and diagrams 74 Table 2 12 Internal components 3 of 5 Description Part number Cable flexible flat RK2 4452 000CN Paper feed guide assembly RM1 9122 000CN Laser scanner assembly RM1 9135 000CN Registration roller assembly RM1 8806 000CN Transfer roller assembly RM1 9175 000CN Sensor assembly RM1 8807 000CN ENWW Internal assemblies 75 Figure 2 9 Internal components 4 of 5 fo OARD 2 gt 2 Me NG lt ENWW Chapter 2 Parts and diagrams 76 Table 2 13 Internal components 4 of 5 Description Part number Fan RK2 4418 000CN Connecting PCA RM1 9047 000CN Solenoid RK2 2731 000CN Separation pad holder assembly RM1 7365 000CN Cassette assembly Tray 2 RM1 9137 000CN Pickup roller multipurpose tray Tray 1 RL1 3307 000CN Multipurpose tray pickup gear assembly RM1 9127 000CN ENWW Internal assemblies 77 SIMPLEX MODEL DUPLEX MODEL ENWW DUPLEX MODEL USB MODEL 8 v4 EN
45. overs panels and doors 67 Figure 2 5 Covers panels and doors touchscreen control panel models ENWW Chapter 2 Parts and diagrams 68 ENWW Description Cartridge door assembly Cover top Cover rear Cover right Cover left Cover outer front Switch power button assembly Cover inner front Lever power supply button Power button PCA Arm control panel Cover cable Plate base Control panel assembly HP Laserjet M401dn model only Control panel assembly HP Laserjet M401dw model only Table 2 9 Covers panels and doors touchscreen control panel models Part number RM1 9145 000CN RM1 9179 000CN RM1 9161 000CN RM1 9171 000CN RM1 9123 000CN RC3 2533 000CN RM1 9125 000CN RC3 2532 000CN RC3 2545 000CN RM1 9039 000CN RC3 2584 000CN RC3 2585 000CN RC3 2586 000CN CF270 60101 CF285 60101 Covers panels and doors 69 Internal assemblies Figure 2 6 Internal components 1 of 5 ENWW Chapter 2 Parts and diagrams 70 Table 2 10 Internal components 1 of 5 Description Part number Fuser 110V RM1 8808 000CN Fuser 220V RM 1 8809 000CN ENWW Internal assemblies 71 Figure 2 7 Internal components 2 of 5 TOUCHSCREEN MODEL ENWW Chapter 2 Parts and diagrams 72 Table 2 11 Internal components 2 of 5 Description Part number Main m
46. pale aki eo teo inui Pod bos top oap AM M 70 Internal components 2 of 5 72 Etasje 74 Internal components 4 of 5 vamser tte ni resi Quat Lesen re dn ERR tita C Uebor bred e duy 76 Internal components 5 of hadde te t ot uit wet atte editas entr ete idt 78 EE 80 Paper feeder covers PET sie sunt 82 Paper feeder main body 1 of 2 84 Paper feeder main body 2 of 2 ee 86 xiii xiv ENWW 1 Removal and replacement e Removal and replacement strategy e Service approach e Removal and replacement procedures ENWW Removal and replacement strategy N WARNING the product off wait 5 seconds and then remove the power cord before attempting to service the product If this warning is not followed severe injury can result in addition to damage to the product The power must be on for certain functional checks during problem solving However the power supply should be disconnected during parts removal Never operate or service the product with the protective cover removed from the laser scanner assembly The reflected beam although invisible can damage yovr eyes The sheet metal parts can have sharp edges Be careful when handling sheet metal parts CAUTION not bend or fold the flat flexible cables FFCs during removal or in
47. re 1 68 Figure 1 69 Figure 1 70 Figure 1 71 Figure 1 72 Figure 1 73 Remove the laser scanner assembly 2 of 2 Luske SL old bi e DR 27 Remove the registration assembly 28 Remove the registration assembly 2 of 3 28 Remove the registration assembly 3 of 3 eene 29 Remove heiser or sete caters nae cH e n tuo Ate 30 Remove the fuser 2 of 5 30 Remove he user 3 015 te ERO y t rb b LES E dd 31 Remove heiser ford c be Demon eet We eee US 31 Remove the fuser 5 of 5 e tidal tre 32 Remove the face down drive or duplex drive assembly 1 of 2 33 Remove the face down drive or duplexing paper feed assembly 2 of 2 33 Remove the Tray 1 pickup solenoid 1 of 2 34 Remove the Tray 1 pickup solenoid 2 of 2 sssssssssssssssseeneeenneneeee 35 Remove the duplex solenoid sv DENE 36 Remove the main motor 1 of 4 atre dv ed ott tenta 37 Remove he main motor 2 of 4 Saue oss bete 38 Remove he main motor For oec mtb ner ee 38 Remove the main motor 4 of 4 ise tlie otiose Vera ge dation Eie ost reo iq urat 39 Remoye the Tan GR be ii ne aad Dto bh Need date ed 40 Remove head vassere 40 Allow the engine controller assembly to coo
48. ring at the right end of the shaft is not captive and might fall off during this process Make sure that the spring is positioned correctly when reinstalling as shown in the following figure Figure 1 7 Remove the MP tray separation pad 4 of 5 8 Chapter I Removal and replacement ENWW 6 Pull up on the top edge of the separation pad to release it from the product Figure 1 8 Remove the MP tray separation pad 5 of 5 Reinstallation tip When reinstalling the pickup roller shaft assembly make sure that the flat part of the pickup roller is directly over the separation pad Tray 2 and optional Tray 3 pickup roller 1 Remove the tray cassette from the product 2 Locate the pickup roller at the top of the cassette cavity On the left roller holder release the tab callout 1 and then turn the holder away from yov Figure 1 9 Remove the Tray 2 or Tray 3 pickup roller 1 of 2 ENWW Removal and replacement procedures 9 3 Push the pickup roller to the left to release the right side roller and then pull the roller out of the product Figure 1 10 Remove the Tray 2 or Tray 3 pickup roller 2 of 2 4 Tray 2 and optional Tray 3 separation pad 1 Remove the tray cassette from the product 2 Locate the separation pad at the front of the cassette On the separation pad remove two screws callout 1 and then remove the pad from the tray cassette Figure 1 11 Remove the Tray 2 or Tray 3 separ
49. s CF148 69001 PCA location on page 81 Formatter PCA China HP LaserJet M401dn M401dw models 150 69001 PCA location on page 81 Formatter PCA China HP LaserJet M401n model CF149 69001 PCA location on page 81 Formatter PCA HP LaserJet M401a M401d models CF148 60001 PCA location on page 81 Formatter PCA HP LaserJet M401dn M401dw models CF150 60001 PCA location on page 81 Formatter PCA HP LaserJet M401n model CF149 60001 PCA location on page 81 Fuser 110V RM1 8808 000CN Internal components 1 of 5 on page 71 Fuser 220V RM1 8809 000CN Internal components 1 of 5 on page 71 Laser scanner assembly RM1 9135 000CN Internal components 3 of 5 on page 75 Lever power supply button RC3 2545 000CN Covers panels and doors LCD control panel models on page 67 Lever power supply button RC3 2545 000CN Covers panels and doors touchscreen control panel models on page 69 Main motor assembly RM1 9042 000CN Internal components 2 of 5 on page 73 Multipurpose tray pickup gear assembly Paper feed guide assembly Paper feeder cassette Tray 3 Paper feeder driver PCA RM1 9127 000CN RM1 9122 000CN RM1 9313 000CN RM1 9297 000CN Internal components 4 of 5 on page 77 Internal components 3 of 5 on page 75 Paper feeder main body 2 of 2 on page 87 Paper feeder main body 2 of 2 on page 87 Paper feeder pap
50. stallation Also do not straighten pre folds in the FFCs You must Make sure that all FFCs are fully seated in their connectors Failure to fully seat an FFC into a connector can cause a short circuit in a PCA NOTE To install a self tapping screw first turn it counterclockwise to align it with the existing thread pattern and then carefully turn it clockwise to tighten Do not overtighten If a self tapping screw hole becomes stripped repair the screw hole or replace the affected assembly Electrostatic discharge CAUTION Some parts are sensitive to electrostatic discharge ESD Look for the ESD reminder when removing product parts Always perform service work at an ESD protected workstation or mat If an ESD workstation or mat is not available ground yourself by touching the sheet metal chassis before touching an ESD sensitive part Protect the ESD sensitive parts by placing them in ESD pouches when they are out of the product 2 Chapter I Removal and replacement ENWW Required tools 2 Phillips screwdriver with a magnetic tip and a 152 mm 6 in shaft length Small flatblade screwdriver Needle nose pliers ESD mat if one is available or ESD strap Penlight optional ACAUTION Always use a Phillips screwdriver callout 1 Do not use a Pozidriv screwdriver callout 2 or any motorized screwdriver These can damage screws or screw threads Figure 1 1 Phillips and Pozidriv screwdriver comparison 1 2
51. t cover See Left cover on page 11 2 Open the toner cartridge door and the rear jam access door 3 Onthe left side of the product disconnect one flat cable callout 1 from the formatter Figure 1 14 Remove the top cover assembly and LCD control panel module 1 of 3 m p 4 Atthe rear and on the right side of the product remove three screws callout 1 Figure 1 15 Remove the top cover assembly and LCD control panel module 2 of 3 ENWW Removal and replacement procedures 13 5 top of the top cover assembly remove two screws callout 1 Figure 1 16 Remove the top cover assembly and LCD control panel module 3 of 3 6 Lift the top cover assembly off of the product to remove it NOTE You do not need to remove the control panel from the top cover assembly unless you are replacing the control panel LCD control panel 1 Remove the following components e ray 2 cassette e Right cover See Right cover on page 12 e Left cover See Left cover on page 11 e cover assembly See Top cover with LCD control panel module on page 13 14 Chapter I Removal and replacement ENWW 2 On the underside of the top cover assembly disconnect the flat cable callout 1 and then release the two tabs callout 2 at the back of the control panel assembly You might need to use a small flatblade screwdriver to release the tabs Figure 1 17 Remove the LCD control panel 1 of 2 Iu
52. t iii covers left removing 11 locations 66 parts list 66 right removing 12 top removing 13 16 Covers removing rear 20 D diagrams 59 covers panels and doors 66 internal assemblies 70 document conventions iii doors front removing 23 parts list 66 Tray 1 removing 23 doors removing rear 20 duplex paper feed assembly duplex model replacing 32 paper feed assembly removing 20 ENWW E electrostatic discharge ESD 2 engine controller assembly removing 41 ESD electrostatic discharge precaution during parts removal 2 F face down drive assembly base model replacing 32 formatter PCA removing 48 front door removing 23 fuser removing 29 internal assembly locations 70 parts list 70 L left cover removing 11 location assemblies 0 M main motor replacing 37 N notes iii ordering product documents 60 supplies and accessories 60 toner cartridge 60 whole unit replacement 60 P panels parts list 66 paper pickup gear assembly replacing 52 part number toner cartridge 60 whole unit replacement 60 parts 59 assemblies 0 cover locations 66 door locations 66 internal assembly locations 70 panel locations 66 screws 3 pliers required 3 postservice tests 4 preservice checklist 3 print quality test 4 R rear cover removing 20 rear door removing 20 removing parts cautions for 2 checklists 3 duplex paper feed assembly 20 engine controller assembly 41 formatter PCA 48
53. t is not a field replacement unit FRU CAUTION sure to order the correct part When looking for part numbers for electrical components pay careful attention to the voltage that is listed in the description column Doing so will ensure that the part number selected is for the correct all in one model E NOTE In this manual the abbreviation PCA stands for printed circuit board assembly Components described as a PCA might consist of a single circuit board or a circuit board plus other parts such as cables and sensors 62 Chapter 2 Parts and diagrams ENWW Assembly locations HP LaserJet M401a M401n M401d models Figure 2 1 Assembly locations HP LaserJet M401a M401n M401d models Table 2 5 Assembly locations HP LaserJet M401a M401n M401d models Description Description 1 Cartridge door 7 Rear cover HP LaserJet M401a and M401n models or duplex cover HP LaserJet M401d model 2 LCD control panel 8 Power receptacle 3 Jam removal door 9 Power switch 4 Rear output door 10 Tray 2 cassette 5 Output bin 11 Multipurpose tray Tray 1 6 DIMM door ENWW Assembly locations 63 HP LaserJet M401dn and M401dw models Figure 2 2 Assembly locations HP LaserJet M401dn and M401dw models Table 2 6 Assembly locations HP LaserJet M401dn and M401dw models Description Description 1
54. the MP tray separation pad 1 of 5 sacr rende d b i UNA ado n 7 Remove the MP tray separation pad 2 of 5 nennen 7 Remove the MP tray separation pod 3 of 5 si uaa basa sett 8 Remove the MP tray separation pad 4 of 5 ene 8 Remove the MP tray separation ped B of 5 Lies sire rnt Inte rota e ea rM tenes 9 Remove the Tray 2 or Tray 3 pickup roller 1 of 2 9 Remove the Tray 2 or Tray pickup roller 2 of 2 sssssssssss 10 Remove the Tray 2 or Tray 3 separation pad rrvrronvrnvrrrrrrrrrrrvrrrrrnnrrnernnrnnerrrsnnerrrnnnnrrrnnnnne 10 Remove helet Cover caia eb nc se dui 11 Remove the right cover capa cu n Fame owed adiecto eee 12 Remove the top cover assembly and LCD control panel module 1 of 13 Remove the top cover assembly and LCD control panel module 2 of 3 13 Remove the top cover assembly and LCD control panel module 3 of 3 14 Remove the LCD control panel 1 02 15 Remove the LCD control panel 2 of 2 iis ceperit 15 Remove the top cover assembly 1 of 16 Remove the top cover assembly 2 of 17 Remove the top cover assembly 3 of 17 Remove the touchscreen control panel 1 of 3 18 Remove the touchscreen control panel 2 of 3 19 Remove
55. the label callout 2 on the fan is facing inside Figure 1 52 Remove the fan 2 of 2 40 Chapter I Removal and replacement ENWW Printed circuit board assemblies PCAs Engine controller assembly DC controller PCA WARNING ESD sensitive component CAUTION When removing the engine controller assembly callout 1 from the rear of the product the portion callout 2 on the left side of the assembly might be hot Allow enough time for the engine controller assembly to cool after the product power is turned off Figure 1 53 Allow the engine controller assembly to cool 1 Remove the following components e ray 2 cassette e Right cover See Right cover on page 12 e left cover See Left cover on page 11 e Rear cover rear door and feed assembly See Rear cover rear door and feed assembly on page 20 e cover assembly See Top cover with touchscreen control panel module on page 16 or Top cover with LCD control panel module on page 13 ENWW Removal and replacement procedures 41 2 Atthe rear of the product disconnect seven connectors callout 1 Figure 1 54 Remove the engine controller assembly 1 of 9 3 Remove one screw callout 1 and then remove the paper feed guide callout 2 Figure 1 55 Remove the engine controller assembly 2 of 9 incen dud av c i n n e o E T 7 P 42 Chapter I Removal and replacement ENWW 4 Disconnect seve
56. the roller to move up and then remove the roller Figure 1 3 Remove the MP tray pickup roller Multipurpose MP tray separation pad To remove the separation pad you must first remove the pickup roller assembly 1 Remove the following components e ray 2 cassette e left cover See Left cover on page 11 2 Open the toner cartridge door and then remove the toner cartridge Chapter I Removal and replacement ENWW 3 On the left side of the product release the innermost tab callout 1 at the center of the gear and then remove the gear callout 2 NOTE The gear is composed of two pieces Releasing the outer tab does not remove the entire gear assembly and exposes an internal spring in the gear ove the MP tray separation pad 1 of 5 Figure 1 4 Rem Reinstallation tip Press and hold back the gear arm callout 3 when reinstalling the pickup gear 4 the toner cartridge cavity pull back the pickup roller cover and then use a small flat blade screwdriver to release the tab callout 1 on the pickup roller shaft Figure 1 5 Remove the MP tray separation pad 2 of 5 ENWW Removal and replacement procedures 7 5 Move the pickup roller shaft to the left to free the right end of the shaft from the holder and then remove the pickup roller shaft assembly to expose the separation pad Figure 1 6 Remove the MP tray separation pad 3 of 5 Reinstallation tip The sp
57. the touchscreen control panel 3 of 3 mrrnnrrnnrrnvnrnrrrrnvrrnrrnrrrrerrnnnerrrnnnnersrnnnsersennn 19 Remove the rear cover rear door and feed assembly 1 of 3 20 Remove the rear cover rear door and feed assembly 2 of 3 21 Remove the rear cover rear door and feed assembly 3 of 3 22 Remove the cartridge door assembly and front cover 1 of 4 23 Remove the cartridge door assembly and front cover 2 of 4 24 Remove the cartridge door assembly and front cover 3 of 4 24 Remove the cartridge door assembly and front cover 4 of 4 25 Remove the laser scanner assembly 1 of 2 26 xi xii Figure 1 33 Figure 1 34 Figure 1 35 Figure 1 36 Figure 1 37 Figure 1 38 Figure 1 39 Figure 1 40 Figure 1 41 Figure 1 42 Figure 1 43 Figure 1 44 Figure 1 45 Figure 1 46 Figure 1 47 Figure 1 48 Figure 1 49 Figure 1 50 Figure 1 51 Figure 1 52 Figure 1 53 Figure 1 54 Figure 1 55 Figure 1 56 Figure 1 57 Figure 1 58 Figure 1 59 Figure 1 60 Figure 1 61 Figure 1 62 Figure 1 63 Figure 1 64 Figure 1 65 Figure 1 66 Figure 1 67 Figu
58. touchscreen control panel module on page 16 or Top cover with LCD control panel module on page 13 2 Open the toner cartridge door and the rear jam access door 3 the top of the product remove the antistatic foam pad and disconnect one connector callout 1 and then disconnect the flat cable callout 2 Figure 1 32 Remove the laser scanner assembly 1 of 2 26 Chapter I Removal and replacement ENWW 4 Remove four screws callout 1 and then remove the laser scanner assembly Figure 1 33 Remove the laser scanner assembly 2 of 2 Registration roller assembly 1 Remove the following components e ray 2 cassette e Right cover See Right cover on page 12 e leftcover See Left cover on page 11 e Rear cover rear door and feed assembly See Rear cover rear door and feed assembly on page 20 e cover assembly See Top cover with touchscreen control panel module on page 16 or Top cover with LCD control panel module on page 13 2 Open the toner cartridge door and the rear jam access door ENWW Removal and replacement procedures 27 3 the left side of the product release one tab callout 1 and then remove the gear Figure 1 34 Remove the registration assembly 1 of 3 4 Inside the product chassis on the formatter side release two tabs callout 1 and then lift up on the guide callout 2 to release it and remove it from the product Figure 1 35 Remove the registratio
59. ut 5 together Figure 1 42 Remove the face down drive or duplex drive assembly 1 of 2 4 Remove three screws callout 1 and then pull the assembly callout 2 away from the product Figure 1 43 Remove the face down drive or duplexing paper feed assembly 2 of 2 CAUTION Some of the gears and the solenoid arm are not captive Do not lose the gears or the arm when you remove the assembly ENWW Removal and replacement procedures 33 Solenoids Tray 1 solenoid 1 Remove the following components e 2 cassette e Left cover See Left cover on page 11 2 Open the toner cartridge door and the rear jam access door 3 the left side of the product disconnect one connector callout 1 and then release the wires from the wire harness callout 2 Figure 1 44 Remove the Tray 1 pickup solenoid 1 of 2 34 Chapter I Removal and replacement ENWW 4 Remove one screw callout 1 and then remove the Tray 1 pickup solenoid Figure 1 45 Remove the Tray 1 pickup solenoid 2 of 2 Duplex solenoid E NOTE This section applies to duplex models only 1 Remove the following components e 2 cassette e Right cover See Right cover on page 12 e leftcover See Left cover on page 11 e Rear cover rear door and duplex paper feed assembly See Rear cover rear door and feed assembly on page 20 e cover assembly See Top cover with touchscreen control panel modu
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