HP LA1905wg Reference Guide
Contents
1. Ey NOTE The auto adjustment test pattern utility can be downloaded from http www hp com support Adjusting the Monitor Settings The monitor settings can be adjusted from the On Screen Display OSD menu Ey NOTE If there is a problem with the display settings try resetting the settings to the factory defaults by opening the OSD and selecting Factory Reset from the OSD menu Using the On Screen Display Menu ENWW Use the On Screen Display OSD to adjust the screen image based on your viewing preferences To access the OSD do the following 1 2 3 If the monitor is not already on press the Power button to turn on the monitor To access the OSD Menu press the Menu button on the monitor s front panel To navigate through the OSD Menu press the Plus button on the monitor s front panel to Scroll up or the Minus button to scroll in reverse To select an item from the OSD Menu use the or buttons to scroll to and highlight your selection then press the OK button to select that function the OK button may be different on your model Using and Adjusting the Monitor 7 8 5 Adjust the item using the or buttons on the front panel to adjust the scale 6 After adjusting the function select Save and Return or Cancel if you don t want to save the setting then select Exit from the Main Menu Ef NOTE If the buttons remain untouched for 10 seconds while displaying a menu th2. Z WARNING LCD monitors that are inappropriately situated on dressers bookcases shelves desks speakers chests or carts may fall over and cause personal injury Care should be taken to route all cords and cables connected to the LCD monitor so that they can not be pulled grabbed or tripped over Maintenance Guidelines To enhance the performance and extend the life of the monitor e Do not open the monitor cabinet or attempt to service this product yourself Adjust only those controls that are covered in the operating instructions If the monitor is not operating properly or has been dropped or damaged contact an authorized HP dealer reseller or service provider e Use only a power source and connection appropriate for this monitor as indicated on the label back plate of the monitor e Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet and the total ampere rating of the products connected to the cord does not exceed the rating of the cord Look on the power label to determine the ampere rating AMPS or A for each device ENWW Important Safety Information 3 4 e Install the monitor near an outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord e Turn the monitor off when not in use You can substantially increase the life expectanc
3. Product Environmental Notices ENERGY STAR Qualification As an ENERGY STAR Partner Hewlett Packard Company has followed the EPA s enhanced product qualification and certification process to ensure that the products marked with the ENERGY STAR logo are ENERGY STAR qualified per the applicable ENERGY STARQ guidelines for energy efficiency The following ENERGY STARQ certification mark appears on all ENERGY STAR qualified displays ENERGY STAR The ENERGY STAR program specifications for displays and computers were created by the EPA to promote energy efficiency and reduce air pollution through more energy efficient equipment in homes offices and factories One way products achieve this goal is by using the Microsoft Windows power management feature to reduce power consumption when the product is not in use The power management feature enables the computer to initiate a low power or sleep mode after a period of user inactivity When used with an external ENERGY STAR qualified display this feature also supports similar power management features for the display To take advantage of these potential energy savings users should use the default power management settings that are provided with ENERGY STAR qualified computers and displays The default power management settings on ENERGY STAR qualified computers are preset to behave in the following ways when the system is operating on AC power e Turn off an external display aft
4. Set Requirements The monitor power supply is provided with Automatic Line Switching ALS This feature allows the monitor to operate on input voltages between 100 120V or 200 240V The power cord set flexible cord or wall plug received with the monitor meets the requirements for use in the country where you purchased the equipment If you need to obtain a power cord for a different country you should purchase a power cord that is approved for use in that country The power cord must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product In addition the cross sectional area of the wire must be a minimum of 0 75 mm or 18 AWG and the length of the cord must be between 6 feet 1 8 m and 12 feet 3 6 m If you have questions about the type of power cord to use contact an authorized HP service provider A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it Particular attention should be paid to the plug electrical outlet and the point where the cord exits from the product Japanese Power Cord Requirements For use in Japan use only the power cord received with this product A CAUTION Do not use the power cord received with this product on any other products ENWW German Ergonomics Notice 17
5. a designated collection point for the recycling or waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact the local city office the household waste disposal service or the shop where you purchased the product HP Recycling Program HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to http www hp com recycle Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and Council A chemical information report for this product can be found at http www hp com go reach Restriction of Hazardous Substances RoHS A Japanese regulatory requirement defined by specification JIS C 0950 2005 mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1 2006 To view the JIS C 0950 material declaration for this product visit http www hp com go jisc0950 20084 H
6. and Adjusting the Monitor Using the Auto Adjustment Function You can optimize the screen performance for the VGA analog input by using the auto button on the monitor see your model s user guide for the specific button name and the auto adjustment pattern software utility on the CD provided select models only Do not use this procedure if the monitor is using an input other than VGA If the monitor is using a VGA analog input this procedure can correct the following image quality conditions e Fuzzy or unclear focus e Ghosting streaking or shadowing effects e Faint vertical bars e Thin horizontal scrolling lines e An off center picture 6 Chapter 3 Operating the Monitor ENWW To use the auto adjustment feature 1 2 3 4 5 6 Allow the monitor to warm up for 20 minutes before adjusting Press the auto button on the monitor front panel e You can also press the Menu button then select Image Control gt Auto Adjustment from the OSD Main Menu Refer to Adjusting the Monitor Settings on page 7 in this chapter e Ifthe result is not satisfactory continue with the procedure Insert the CD in the disc drive The CD menu is displayed Select Open Auto Adjustment Software The setup test pattern is displayed Press the auto button on the monitor front panel to produce a stable centered image Press the ESC key or any other key on the keyboard to exit the test pattern Figure 3 1 Auto Adjustment Test Pattern
7. be set correctly since the Clock Phase settings are dependent on the main Clock setting Use these controls only when the auto adjustment function does not provide a satisfactory image e Clock Increases decreases the value to minimize any vertical bars or stripes visible on the screen background e Clock Phase Increases decreases the value to minimize video flickering or blurring Chapter 3 Operating the Monitor ENWW Ey NOTE When using the controls you will obtain the best results by using the auto adjustment pattern software utility provided on the CD ENWW When adjusting the Clock and Clock Phase values if the monitor images become distorted continue adjusting the values until the distortion disappears To restore the factory settings select Yes from the Factory Reset menu in the on screen display To eliminate vertical bars Clock 1 Press the Menu button on the monitor s front panel to open the OSD Menu and then select Image Control gt Clock Press the Plus or Minus buttons on the monitor s front panel to eliminate vertical bars Press the buttons slowly so that you do not miss the optimum adjustment point Figure 3 2 Clock Adjustment Nihon After adjusting the Clock if blurring flickering or bars appear on the screen proceed to adjust the Clock Phase To remove flickering or blurring Clock Phase t Press the Menu button on the monitor s front panel to open the OSD Menu a
8. select Sleep Timer Set Current Time Ey NOTE You must set the current local time before you reset the time for Sleep Time or On 4 Mo Apo HEP d0N 11 12 13 14 Time Note that the time is displayed in a 24 hour clock format For example 1 15 p m is displayed as 13 hours 15 minutes A power failure or loss of power to the monitor will cause the timer to reset to 00 00 If this occurs you will need to reset the sleep timer mode Press the OK button once to enter the adjustment mode for hours Press the Minus or Plus button to adjust the hour Press the OK button again to enter the time for minutes Press the Minus or Plus button to adjust the minutes Press the OK button to lock in the time chosen After setting the current time the highlight automatically skips to Set Sleep Time Repeat steps 6 through 9 to set Sleep Time If you do not want to set Sleep Time press the OK button twice then select Save and Return to exit the menu After setting Sleep Time the highlight automatically skips to Set On Time Repeat steps 6 through 9 to set On Time Set the Timer mode to On to activate the Sleep Timer settings When you are finished select Save and Return to exit the menu The fifth selection Sleep Now turns the monitor backlights off immediately and stays in sleep mode until the next On Time activates or a monitor button is pressed 10 Chapter 3 Operating the Monitor ENWW Usin
9. seoece onere nete ra xe seta entm era na riveran EN XX EAT a a PAYX KASS a YNE KASS S o pa Ye Ee ces suesxeser tenses 1 Use Caution When Setting Up the Monitor ssssse mmm rennes 1 To Get the Best Performance from Your Monitor essssssssseeenee enne 2 2 Safety and Maintenance Guidelines aeeeeceseseeuueaei nuu e aeas tua Rae uan RR add d DIRE ERRASSE RR RR KA nhia Ankaa 3 Important Safety Information 00 eee EEE ee nee eene nennen nennen seen nnne nnn 3 Maintenance Guidelines 5 2 oerte paie pa So cte e ER apd ante D espace d Ea Ee ind aed aati 3 Cleaning the Monitor ssssssseseeeee eene nenne nnnm nnn A AEAN EAS enne nre nnns 4 Shipping the Monitor esses en m emen nnen nennen iaaa aa trn nnns nnne 4 KE EunbuarSbnperdem nnn 5 Setting Up the Monor 2 erai io etr E RE tpa emo eam ba agam Ea Rame ven des p ad eR aede 5 Software and BULL 5 The Information FIle e222 cz otio nl eee aN cur e ege cua tede tea e Octo nce eL aee eire eR EE EI 5 The Image Color Matching File sssssseess enne nnns 5 Installing the INF and ACM Files ctae pne E EEE 6 Installing from the CD edere HR Ede Nerei beta Pre bere dpa EDI Dea de De aeeetbdehes 6 Downloading from the Internet sssssssssssseeseee nennen ennemis 6 Using and Adjusting the Monitor errante E ee sen LR er
10. the Menu button on the front panel for 10 seconds If the OSD is locked the warning message OSD Lockout displays for ten seconds If the OSD is locked press and hold the Menu button for 10 seconds to unlock the OSD If the OSD is unlocked press and hold the Menu button for 10 seconds to lock the OSD Using and Adjusting the Monitor 11 e Power Button Lockout Indicates the power button is locked If the power button is locked the warning message Power Button Lockout displays If the power button is locked press and hold the power button for 10 seconds to unlock the power button function If the power button is unlocked press and hold the power button for 10 seconds to lock out the power button function e Dynamic Contrast Ratio On Indicates that Dynamic Contrast Ratio has been turned on This occurs if Dynamic Contrast Ratio is turned on in the Image Control OSD menu e Dynamic Contrast Ratio Off Indicates that Dynamic Contrast Ratio has been turned off This occurs if Dynamic Contrast Ratio is turned off in the Image Control OSD menu e Theft Mode Enabled lIndicates that theft deterrence mode has been activated Theft deterrence is an optional feature that can be set up in HP Display Assistant Theft deterrence mode is triggered if both the power and display cables have been disconnected from the monitor the monitor is reconnected to a different computer and the theft deterrence PIN number is not entered within t
11. the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation For questions regarding the product contact Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 Or call 1 800 HP INVENT 1 800 474 6836 Federal Communications Commission Notice 15 For questions regarding this FCC declaration contact Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 Or call 281 514 3333 To identify this product refer to the Part Series or Model number found on the product Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis Canadien Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by H
12. AI dSU 5 SU BUB ik JISCO9502 4 edv U Tz A AFKE 200647 1A AR Boe dU 58 So STROH ELS WENSAILOSELTRMEKERBAITONELK Si D BEM A I o amp ULClX www hp com go jisc0950 LTH SL ENWW Product Environmental Notices 19 FBAESOEUBEMNIUERHENESE MEH HFA RSRAMGBD A LCD ines Wea aR CCFL X X O O O mmr WED X O O O O HLA Et X O O O O O RRRA ERA EC FR EVA BUE SHAM PAS Bly SJ T11363 2006 ta EXULXE AY PR EE SEK AT X RRBZASKASWRAVEZMEDR HRA PAS 58 ERR SJ T11363 2006 sr EAL XE AY BR EB EK PRA X BATA ADEA ARA RoHS FER BN BRUNI AOR INE F2 2003 41 A 27 RATER TF m us f PRE REA ELI BJ 2002 95 EC Sia i EMORUEFBHBURBUSCGEBERGRBUA TS MER Lae wie See Turkey EEE Regulation In Conformity with the EEE Regulation EEE Y netmeli ine Uygundur Ukraine Restriction of Hazardous Substances The equipment complies with requirements of the Technical Regulation approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3 2008 No 1057 in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment 20 AppendixB Agency Regulatory Notices ENWW ENWW LCD Monitor Quality and Pixel Policy The TFT monitor uses high precision technology manufactured according to HP standards to guarantee trouble free performance Nevertheless the display may have cosmetic imperfections that appear as small bright or dark spots This is common to a
13. DOLES 16 European Union Regulatory Notice ssssssssseseeee eene ennemis 16 German Ergonomics NOfICO tese sae tege e RU AR RETE ERA Leda Reo LR Dan Re Ro E EEEE 17 Japanese dom UEM 17 Korean Notice PE 17 Power Cord Set Requirements ccccccccecceeceeeeeececaeeeeceeee cece cece aaaaeaeeaeceeeeeeeeeeeesescecaneaeeeeeeeeeteneeees 17 Japanese Power Cord Requirements ssssssssssssseseeeeeen nennen 17 Product Environmental Notices sssssssssssssssssssssesseseereeeen nennen nennen mere mr nnns rns nnne 18 ENERGY STARO Qualification eesssssssssssssesseneee ener nens 18 Mat als Disposal n 18 Disposal of Waste Equipment by Users in Private Household in the European Union 19 HP Recycling Program itii ruoote teen d aeri ee buua pen Emp ku Iden EE LEA E a deu gua e LE Td ada aead 19 Chemical Substances uae aeterna aae e nan ODA URN ER EN UNANMRRE NN una sueadduaacasnaaatddveans 19 Restriction of Hazardous Substances RoHS ssssseeeeee een 19 Turkey EEE Regulalion erre reed eer eee ER E RE RRRR REL ee RHRRRR RES Y RA 20 Ukraine Restriction of Hazardous Substances sss 20 Appendix C LCD Monitor Quality and Pixel Policy eeeeeeeeeeeeneeenennnnneneennn nnne nnne nn 21 ENWW 1 Optimizing Monitor Performance Use Caution When Setting Up the Monitor To prevent damage to the monitor do n
14. P for this product or product family and available in English only either within the product documentation or at the following web site http www hp eu certificates type the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW For EU non harmonized telecommunications products If applicable a 4 digit notified body number is inserted between CE and Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY 16 Appendix B Agency Regulatory Notices ENWW German Ergonomics Notice HP products which bear the GS approval mark when forming part of a system comprising HP brand computers keyboards and monitors that bear the GS approval mark meet the applicable ergonomic requirements The installation guides included with the products provide configuration information Japanese Notice CORBIS PIABAMRNR ECT CORBIS KER CHAT SCeCeBWELTHUETA TORENIA TLE Vay SE RICIEL CHENG axes HOT CEMHVET WRAAE o CIELUMRUTRUVE LTFat VCCI B Korean Notice 0 FE HARB sSHSES SS AAEN F SQM ASot AS S425 ok GE ASIA AF EB v WELL Ba J2 OE TESHA A Power Cord
15. Y HP LCD Monitors Reference Guide 2011 Hewlett Packard Development Company L P Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company First Edition September 2011 Document Part Number 672303 001 About This Guide This guide provides information on safety and maintenance guidelines operating the monitor and troubleshooting common problems A WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life A CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information Ey NOTE Text set off in this manner provides important supplemental information ENWW iv About This Guide ENWW Table of contents 1 Optimizing Monitor Performance
16. e OSD automatically saves all changes and exits The following table lists the OSD Main menu items with a brief descriptions of each item Table 3 1 OSD Main Menu Icon Main Menu Description xx Brightness Adjusts the brightness level of the screen The factory default range is 90 o Contrast Adjusts the contrast level of the screen The factory default range is 80 Color Selects and adjusts the screen color AR Image Control Adjusts the screen image This menu is only available when using VGA input 1 OSD Control Adjusts the on screen display OSD controls 23 Management Selects the power management audio and timer features of the monitor E Language Selects the language in which the OSD menu is displayed The factory default is English Information Selects and displays important information about the monitor Ey Factory Reset Returns all OSD menu settings and DDC CI controls to the factory default settings except the Language Source Control Selects the video input signal This menu is only available for models with more than one input e Exit Exits the OSD menu screen Optimizing Image Performance Analog Input Two controls in the on screen display can be adjusted to improve image performance Clock and Clock Phase Ef NOTE The Clock and Clock Phase controls are adjustable only when using an analog VGA input These controls are not adjustable for digital inputs The Clock must first
17. e RTE 6 Using the Auto Adjustment Function sssssseeeen eene nnne 6 Adjusting the Monitor Settings sssssseeeenm emm eene nennen 7 Using the On Screen Display Menu sse memes 7 Optimizing Image Performance Analog Input ssssssssees 8 Sleep Timer Mode deme a Rape ee atado eee Rude deii aa ains 10 Using the HP Display Assistant Utility select models ssssse 11 Identifying Monitor Conditions 0 0 20 cece terre eerie ee ANa enne ANA 11 Appendix A TroubleshoOUn uiiecinaiceniao pasa tha dee HA ra pd FE ERR RE SEA ELLE AR adani aiaiai enbiat dabai 13 Solving COMMON Problemi eina cace desee deret expedi nc ded petu deny euer YER e denne Red 13 Online Technical Support sssssssssssssssseseeen eene ere tn nnns nnns nn nnne nh nne nennt eren nens 14 Preparing to Call Technical Support sss eene rrnrreren nnns 14 Locating the Rating Eabels itte d c eee AEE ne a Dd dat de ad 14 Appendix B Agency Regulatory Notices ore rrr rrr rne reet rt tnmen oret asso PER IrY e ER PE RR piisava 15 Federal Communications Commission Notice ssssssssseeeeeeen menm nenne 15 Modifications DC 15 ENWW vi Declaration of Conformity for Products Marked with the FCC Logo United States Only 15 Canadian NotiC s pH 16 PNICRO
18. e best picture quality Press the OK auto button on the front panel If this does not correct the image press the Menu button to open the OSD Menu and adjust the brightness and contrast scales as needed Press the Menu button to access the OSD menu Select Image Control Horizontal Position or Vertical Position to adjust the horizontal or vertical position of the image Check Video Cable is displayed on Screen Monitor video cable is disconnected Connect the appropriate video cable DVI or VGA between the computer and monitor Be sure that the computer power is off while connecting the video cable Input Signal Out of Range is displayed on screen The monitor is off but it did not seem to enter into a low power sleep mode Video resolution and or refresh rate are set higher than what the monitor supports The monitor s power saving control is disabled Restart the computer and enter Safe Mode Change the settings to a supported setting refer to the monitor user guide for supported resolution settings Restart the computer so that the new settings take effect In the monitor s OSD menu select Management Power Saver The control should be set to On to allow the monitor to enter into low power modes OSD Lockout is displayed Power Button Lockout is displayed The monitor s OSD Lockout function is enabled The monitor s Power Button Lockout function is enabled Press and hold the Menu b
19. e protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods to maintain compliance with FCC Rules and Regulations Declaration of Conformity for Products Marked with the FCC Logo United States Only ENWW This device complies with Part 15 of the FCC Rules Operation is subject to
20. er 15 minutes of user inactivity e lnitiate a low power sleep mode for the computer after 30 minutes of user inactivity ENERGY STAR qualified computers exit the low power sleep mode and ENERGY STAR qualified displays resume operation when the user resumes use of the computer Examples include the user pressing the power sleep button receiving an input signal from an input device receiving an input signal from a network connection with the Wake On LAN WOL feature enabled etc Additional information on the ENERGY STAR program its environmental benefits and the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http www energystar gov powermanagement Materials Disposal Some HP LCD monitors contain mercury in the fluorescent lamps that might require special handling at end of life Disposal of this material can be regulated because of environmental considerations For disposal or recycling information contact the local authorities or the Electronic Industries Alliance EIA http www eiae org 18 Appendix B Agency Regulatory Notices ENWW Disposal of Waste Equipment by Users in Private Household in the European Union 7 This symbol on the product or on its packaging indicates that this product must not be disposed of with your household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to
21. g the HP Display Assistant Utility select models HP Display Assistant included on the software and documentation CD for select models is a software utility that guides you through the tuning process with easy to understand instructions and background patterns designed for each monitor control It provides e Accurate screen calibration through the use of step by step instruction Wizards to obtain the best overall image quality e Software control of the monitor image and color settings to eliminate dependence on the monitor s front panel buttons and On Screen Display OSD menu e Defined preset display settings for each individual user in a multi user environment e Multiple preset display settings for a single user based on content and ambient lighting e Asset Management and Power Management capabilities that include remote control for individual or a group of displays on the domain from a centralized console application The HP Display Assistant Utility has two modes of operation Wizard and OSD mode The preferred method of use is Wizard mode which takes you through a step by step process to accurately calibrate the monitor This method relies on a sequence of steps that will obtain the best display results when completed EY NOTE Refer to the HP Display Assistant user guide for additional information about the software Identifying Monitor Conditions ENWW Special messages will appear on the monitor screen when identifying
22. he elapsed time When the monitor is in theft deterrence mode all front panel buttons are disabled other than the power button e Speaker Self Test In Progress Indicates the monitor is testing the left and right speakers 12 Chapter 3 Operating the Monitor ENWW A Troubleshooting Solving Common Problems The following table lists possible problems the possible cause of each problem and the recommended solutions Problem Screen is blank Possible Cause Power cord is disconnected Solution Connect the power cord Power button on front panel of the monitor is turned off Press the front panel power button NOTE If pressing the power button has no effect press and hold the power button for 10 seconds to disable the power button lockout feature Video cable is improperly connected Screen blanking is active Connect the video cable properly Press any key on the keyboard or move the mouse to inactivate the screen blanking utility Screen image appears distorted text is fuzzy or blurred image quality is degraded Image appears blurred indistinct or too dark Image is not centered The computer s graphics card resolution is set lower or higher than the monitor s native resolution Brightness and contrast are too low Position may need adjustment Set the computer s display resolution to the same mode as the monitor s recommended native screen resolution to provide th
23. istent color matching from monitor screen to printer or from scanner to monitor screen This file is activated from within graphics programs that support this feature NOTE The ICM color profile is written in accordance with the International Color Consortium ICC Profile Format specification ENWW Setting Up the Monitor 5 Installing the INF and ICM Files After you determine that you need to update you can install the INF and ICM files from the CD or download them Installing from the CD To install the INF and ICM files on the computer from the CD 1 Insert the CD in the computer CD ROM drive The CD menu is displayed 2 View the Monitor Driver Software Readme file 3 Select Install Monitor Driver Software 4 Follow the on screen instructions 5 Ensure that the proper resolution and refresh rates appear in the Windows Display control panel Ey NOTE You may need to install the digitally signed monitor INF and ICM files manually from the CD in the event of an installation error Refer to the Monitor Driver Software Readme file on the CD Downloading from the Internet To download the latest version of INF and ICM files from the HP monitors support Web site 1 Refer to http www hp com support and select the country region 2 Follow the links for the monitor to the support page and download page 3 Ensure the system meets the requirements 4 Download the software by following the instructions Using
24. itor Keep the original packing box in a storage area You may need it later if you move or ship the monitor Chapter 2 Safety and Maintenance Guidelines ENWW 3 Operating the Monitor Setting Up the Monitor Refer to the monitor user guide for your model to assemble the monitor and connect the cables Software and Utilities The CD that comes with the monitor contains files you can install on the computer e an INF Information file e an ICM Image Color Matching file e auto adjustment pattern utility e additional software for the monitor model Ey NOTE If the monitor does not include a CD the INF and ICM files can be downloaded from the HP monitors support Web site See Downloading from the Internet on page 6 in this chapter The Information File The INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor compatibility with the computer s graphics adapter This monitor is Microsoft Windows Plug and Play compatible and the monitor will work correctly without installing the INF file Monitor Plug and Play compatibility requires that the computer s graphic card is VESA DDC2 compliant and that the monitor connects directly to the graphics card Plug and Play does not work through separate BNC type connectors or through distribution buffers boxes The Image Color Matching File The ICM files are data files that are used in conjunction with graphics programs to provide cons
25. ll LCD displays used in products supplied by all vendors and is not specific to the HP LCD These imperfections are caused by one or more defective pixels or sub pixels e Apixel consists of one red one green and one blue sub pixel e Adefective whole pixel is always turned on a bright spot on a dark background or it is always off a dark spot on a bright background The first is the more visible of the two e A defective sub pixel dot defect is less visible than a defective whole pixel and is small and only visible on a specific background To locate defective pixels the monitor should be viewed under normal operating conditions in normal operating mode at a supported resolution and refresh rate from a distance of approximately 50 cm 20 in HP expects that over time the industry will continue to improve its ability to produce LCDs with fewer cosmetic imperfections and HP will adjust guidelines as improvements are made 21
26. m 5 4 1280 x 1024 60 19 in 48 3 cm 17 in 43 2 cm 16 10 1440 x 900 60 19 in 48 3 cm 20 in 50 8 cm 16 9 1600 x 900 60 20 1 in 51 1 cm 43 1600 x 1200 60 20 1 in 51 1 cm 16 10 1680 x 1050 60 22in 55 9 cm 21 5 in 54 6 cm 16 9 1920 x 1080 60 42 in 106 7 cm 47 in 119 4 cm 23 in 58 4 cm 16 10 1920 x 1200 60 24 in 61 cm 16 9 27 in 68 6 cm 30 in 76 2 cm 16 10 2560 x 1600 60 4 Install the most up to date driver on the computer if it is not already installed The latest driver is on the CD included with the monitor or you can download the latest driver from the HP monitors support Web site http www hp com support iy IMPORTANT For optimal video performance use only the video cable s included with the monitor To maximize the display life and avoid burn in damage activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time 12 consecutive hours of non use 2 Chapter 1 Optimizing Monitor Performance ENWW 2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor If another cord is used use only a power source and connection appropriate for this monitor For information on the correct power cord set to use with the monitor refer to the Power Cord Set Requirements on page 17 A WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding feature The grou
27. nd then select Image Control Clock Phase Press the Plus or Minus buttons on the monitor s front panel to eliminate flickering or blurring Flicking or blurring may not be eliminated depending on your computer or graphics controller card installed Figure 3 3 Clock Phase Adjustment LH To correct screen position Horizontal Position or Vertical Position i Press the Menu button on the monitor s front panel to open the OSD Menu and then select Image Control gt Horizontal Position and or Vertical Position Press the Plus or Minus buttons on the monitor s front panel to properly adjust the position of the image in the display area of the monitor The Horizontal Position shifts the image left or right the Vertical Position shifts the image up and down Figure 3 4 Horizontal or Vertical Position Adjustment Using and Adjusting the Monitor 9 Sleep Timer Mode The Sleep Timer mode is an energy saving feature that enables you to set a time for the monitor to power on and off at the same time every day This also extends the life of the backlight bulbs in the monitor The Sleep Timer has five settings Set Current Time Set Sleep Time Set On Time Timer On Off Sleep Now To set the timer 1 2 3 4 Press the Menu button on the monitor front panel to display the OSD Menu Scroll down and highlight Management Press the OK button to select Management Scroll down and highlight and
28. nding plug is an important safety feature Plug the power cord in a grounded earthed outlet that is easily accessible at all times Disconnect power from the product by unplugging the power cord from the electrical outlet For your safety do not place anything on power cords or cables Arrange them so that no one may accidentally step on or trip over them Do not pull on a cord or cable When unplugging from the electrical outlet grasp the cord by the plug To reduce the risk of serious injury read the Safety and Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at http www hp com ergo and or on the documentation CD if one is included with the monitor A CAUTION For the protection of the monitor as well as the computer connect all power cords for the computer and its peripheral devices such as a monitor printer scanner to some form of surge protection device such as a power strip or Uninterruptible Power Supply UPS Not all power strips provide surge protection the power strips must be specifically labeled as having this ability Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment if surge protection fails Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor
29. ot touch the surface of the LCD panel Pressure on the panel may cause non uniformity of color or disorientation of the liquid crystals If this occurs the screen will not recover to its normal condition If installing a base lay the monitor face down on a flat surface covered with a protective sheet foam or non abrasive cloth This prevents the screen from getting scratched defaced or broken as well as damage to the front panel buttons Figure 1 1 Handling the Monitor Ey NOTE Your monitor may look different from the monitor in this illustration ENWW Use Caution When Setting Up the Monitor 1 To Get the Best Performance from Your Monitor 1 Be sure to install the latest graphics card driver from your graphics card manufacturer 2 For monitors using VGA signal input once the monitor is operating press the Auto button on the monitor to optimize the display If the Auto function does not fully correct the display run the Auto Adjustment software available on the CD included with the monitor and then press the Auto button 3 Using the Display Properties settings of the computer s operating system set your screen to the optimal resolution for your monitor size as indicated in the following table Monitor Size Aspect Ratio Optimal Resolution Refresh Format Rate Hz 15 in 38 1 cm 43 1024 x 768 60 15 in 38 1 cm 16 9 1280 x 720 60 15 6 in 39 6 cm 16 9 1366 x 768 60 18 5 in 47 cm 17 in 43 2 c
30. the following monitor conditions some conditions only apply to select models e Monitor Status When the monitor is powered on or when the input source signal is changed a Monitor Status message is displayed for five seconds The message shows which input is the current active signal the status of the auto switch source setting On or Off the default source signal the current preset display resolution and the recommended preset display resolution e Input Signal Out of Range Indicates the monitor does not support the input signal because the resolution and or refresh rate are set higher than the monitor supports refer to the user guide for your model for supported settings e No Source Signal Indicates the monitor is not receiving a video signal from the PC on the monitor video input connector Check to determine if the PC or input signal source is off or in the power saving mode e Auto Adjustment in Progress lIndicates the auto adjustment function is active e Monitor Going to Sleep Indicates the screen display is entering a sleep mode e Check Video Cable Indicates the video cable is not properly connected to the computer e Settings Saved as Custom Indicates that a Custom setting has been saved in the Quick View sub menu This occurs If a preset is selected in the Quick View menu then the Brightness Contrast or Color is also changed in the OSD e OSD Lockout The OSD can be enabled or disabled by pressing and holding
31. utton for 10 seconds to disable the OSD Lockout function Press and hold the Power button for 10 seconds to unlock the power button function ENWW Solving Common Problems 13 Online Technical Support For the online access to technical support information self solve tools online assistance community forums of IT experts broad multivendor knowledge base monitoring and diagnostic tools go to http www hp com support Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section you may need to call technical support Have the following information available when you call e Monitor model number e Monitor serial number e Purchase date on invoice e Conditions under which the problem occurred e Error messages received e Hardware configuration e Name and version of the hardware and software you are using Locating the Rating Labels The rating labels on the monitor provide the spare part number product number and serial number You may need these numbers when contacting HP about the monitor model The rating labels are located on the rear panel of the monitor display head 14 Appendix A Troubleshooting ENWW B Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonabl
32. y of the monitor by using a screen saver program and turning off the monitor when not in use Ey NOTE Monitors with a burned in image are not covered under the HP warranty e Slots and openings in the cabinet are provided for ventilation These openings must not be blocked or covered Never push objects of any kind into cabinet slots or other openings e Do not drop the monitor or place it on an unstable surface e Donotallow anything to rest on the power cord Do not walk on the cord e Keep the monitor in a well ventilated area away from excessive light heat or moisture e When removing the monitor stand you must lay the monitor face down on a soft area to prevent it from getting scratched defaced or broken Cleaning the Monitor 1 Turn off the monitor and unplug the power cord from the back of the unit 2 Dust the monitor by wiping the screen and the cabinet with a soft clean antistatic cloth 3 For more difficult cleaning situations use a 50 50 mix of water and Isopropyl alcohol Z CAUTION Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface Never spray the cleaner directly on the screen surface It may run behind the bezel and damage the electronics CAUTION Do not use cleaners that contain any petroleum based materials such as benzene thinner or any volatile substance to clean the monitor screen or cabinet These chemicals may damage the monitor Shipping the Mon
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