HP 002-01A Warranty and Support Guide
Contents
1. BLACKBIRD 002 III IT TFT TFT TI TI TFT 1111 GAMING SYSTEM Limited Warranty and Support Guide Please take a moment to write down your product information for future reference System Product Number Serial Number Operating System Purchase Date Hardware Limited Warranty HP Product Duration Hardware One year limited warranty One year technical support General Terms This HP Hardware Limited Warranty gives you the customer express limited warranty rights from HewlettPackard the manufacturer Please refer to HP s Web site for an extensive description of your limited warranty entitlements In addition you may also have other legal rights under applicable local law or special written agreement with HP HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL AND HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY TO THE EXTENT ALLOWED BY THE LOCAL LAW OF JURISDICTIONS OUTSIDE THE UNITED STATES HP DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR ALL TRANSACTIONS OCCURRING IN THE UNITED STATES ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE SOME STATES OR COUNTRIES REGIONS DO NOT ALLOW A LIMITATION ON HOW LONG AN IM2. 1 888 265 4357 http www aol com AT amp T SBC 1 800 400 1447 http www att net AVG http www grisoft com support Comcast 1 800 266 2278 1 800 COMCAST http www comcast com EarthLink Dial up customer service and technical support 1 800 890 6356 Broadband customer service and technical support 1 888 829 8466 http www earthlink net MSN 1 800 386 5550 http support msn com NetZero 1 800 638 9376 1 800 NETZERO http netzero net Recycle HP Planet Partners is sensitive to the environment and has a program Planet Partners to make it simple for us to reclaim your old product for recycling HP will help you recycle your old equipment even if it is not an HP product we take back all makes and models Visit our Web site to find out how easy it is to recycle http www hp com recycle The information contained herein is subject to change without notice Copyright 2007 2008 Hewlett Packard Development Company L P 15 Part number 5992 3584
3. OR LEASE OF THE HP HARDWARE PRODUCT No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of HP Limitation of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE HP S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY A CONTRACT CLAIM OR ANY OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES THIS LIMITATION OF LIABILITY HOWEVER WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE
4. SOFTWARE PRODUCT YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA IF YOU DO NOT ACCEPT THESE LICENSE TERMS YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT HARDWARE AND SOFTWARE WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE 1 GRANT OF LICENSE HP grants you the following rights provided you comply with all terms and conditions of this EULA a Use You may use the Software Product on a single computer Your Computer If the Software Product is provided to you via the internet and was originally licensed for use on more than one computer you may install and use the Software Product only on those computers You may not separate component parts of the Software Product for use on more than one computer You do not have the right to distribute the Software Product You may load the Software Product into Your Computer s temporary memory RAM for purposes of using the Software Product b Storage You may copy the Software Product into the local memory or storage device of the HP Product c Copying You may make archival or back up copies of the Software Product provided the copy contains all of the original Software Product s proprietary notices and that it is used only for back up purposes d Reservation of Rights HP and its suppliers reserve alll rights not expressly granted to you in this EULA e Freeware Notwithstanding the terms and conditions of this EULA all or any po
5. TO STATE OR FROM COUNTRY REGION TO COUNTRY REGION YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY REGION LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS Limited Warranty Period The Limited Warranty Period for an HP Hardware Product is a specified fixed period commencing on the date of purchase The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing Types of Warranty Service To enable HP to provide the best possible support and service during the Limited Warranty Period you may be directed by HP to verify configurations load most recent firmware install software patches run HP diagnostics tests or use HP remote support solutions where applicable HP strongly encourages you to accept the use of or to employ available support technologies provided by HP If you choose not to deploy available remote support capabilities you may incur additional costs due to increased support resource requirements Listed below are the types of warranty support service that may be applicable to the HP Hardware Product you have purchased Customer Self Repair Warranty Service In countries regions where it is available your HP Limited Warranty may include a customer self repair warranty service If applicable HP will determine in its sole discretion that customer self repair is the appropriate method of warranty service If so HP will ship approved replacement parts directly to
6. follow any additional shipping information HP provides Any item sent to HP without a valid RMA number will be returned unopened at senders cost You must return components computers and individual components in its original packaging If you are unable to do so this may void some or all of any warranties you have with HP pertaining to this system Items shipped to HP must be insured for the full value of the item any damage to items in shipping must be preceded with a freight claim Any uninsured components or systems returned to HP may potentially result in a charge to your account for the value of the item if it has been damaged during shipping RMA numbers are valid for 30 days from the date of issue and if you are unable to send your item within this time period you must contact HP for a new or extended RMA number Should you need to replace a defective part under this Limited Warranty HP will provide you with the option of either an Advanced RMA or a Standard RMA Advanced RMA Under the Advanced RMA HP will ship to you the replacement part s determined by HP technicians to be the cause of malfunction prior to receiving the defective part In order to do this HP will need to secure the product with a valid credit card number You will have 30 days from the date your RMA number is issued to you to return the defective product Failure to do so will result in HP charging your credit card the full price of the replacement pa
7. more susceptible to being knocked over which can cause serious personal injury and hardware damage Al WARNING Placing the computer on the floor is WARNING If you disconnect the power connector for the liquid cooling system ensure that it is reconnected prior to connecting power and turning on the computer Failure to do so may result in damage to the cooling system and to the computer WARNING Please read the Additional Safety Al Information located later in this document before installing and connecting your computer to the electrical power system All Blackbird 002 systems ship with a base stabilizer which must be installed by the customer during system installation Once the base stabilizer is installed the system meets safety standards for product stability in either floor standing or desktop mounted setups Batteries are delivered with this product When empty do not throw them away but collect as small chemical waste Bij dit product zijn batterijen geleverd 9 Wanneer deze leeg zijn moet u ze niet weggooien maar inleveren als Klein Chemisch Afval KCA Batterij niet weggooien maar inleveren als KCA Mercury statement Materials disposal This HP product contains the following materials that might require special handling at end of life e Mercury in the fluorescent lamp in the display LCD Disposal of mercury can be regulated because of environmental considerations
8. recurring failures at its sole discretion may elect to provide you with a a replacement unit of HP s choosing that is the same or equivalent to your HP Hardware Product in performance or b to give you a refund of your purchase price or lease payments less interest instead of a replacement This is your exclusive remedy for defective products Exclusions HP does not warrant that the operation of this product will be uninterrupted or error free HP is not responsible for damage that occurs as a result of your failure to follow the instructions intended for the HP Hardware Product This Limited Warranty does not apply to expendable or consumable parts and does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective a as a result of accident misuse abuse contamination improper or inadequate maintenance or calibration or other external causes including as a result of an option setting or component chosen by you against HP s collective and expressed recommendations that has been advertised or is commonly known to have potentially destructive tendencies b by operation outside the usage parameters stated in the user documentation that shipped with the product by software interfacing parts or supplies not supplied by HP d by improper site preparation or maintenance or lack of maintenance such as neglecting to maintain cooling systems that re
9. should contact the appropriate electrical inspection authority or electrician as appropriate A WARNING Users should not attempt to make DOC Statement Canada Only This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Additional Safety Information This product has not been evaluated for connection to an IT power system AC distribution system with no direct connection to earth according to IEC 60950 This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This 1 confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment AC Power Safety Warning WARNING The Load Number 9 assigned to Al each terminal device denotes the percentage of the total load to be connected to a telephone loop this is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the Load Numbers does not exceed 100 WARNING Install the computer near an AC outlet AC power cord is your computer s main AC disconnecting device and must be easily accessible at all times For your safety
10. the power cord provided with your computer has a grounded plug Always use the power cord with a properly grounded wall outlet to avoid the risk of electrical shock precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following A WARNING When using this device basic safety Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool e Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning Do not use this product to report a gas leak in the vicinity of the leak Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable jack or internal components If this product was not provided with a telephone line cord use only No 26 AWG or larger telecommunication line cord in order to reduce the risk of fire Do not plug a modem or telephone cable into the Network Interface Card NIC receptacle SAVE THESE INSTRUCTIONS WARNING To reduce the possibility of an electric A shock from the telephone network plug your computer into the AC outlet before connecting it to the telephone line Also disconnect the telephone line before unplugging your computer from the AC power outlet WARNING Always disconnect the modem cord from
11. the telephone system before installing or removing your computer cover WARNING Do not operate the computer with the cover removed WARNING For your safety always unplug the computer from its power source and from any telecommunications systems such as telephone lines networks or modems before performing any service procedures Failure to do so may result in personal injury or equipment damage Hazardous voltage levels are inside the power supply and modem of this product 13 Lithium Battery Caution WARNING The computer uses a lithium battery Al type CR2032 There is danger of an explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Laser Safety Statement Class 1 LED Product The CD and DVD drives contain a laser system and are classified as a Class 1 Laser Product under a U S Department of Health and Human Services DHHS Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968 Should the unit ever require maintenance contact an authorized service location performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure To prevent direct exposure to laser beam do not try to open the enclosure of the CD or DVD drives A WA
12. you to fulfill your HP Hardware Product warranty service This will save considerable repair time After you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of these parts a replaceable part can be sent directly to you Once the part arrives replace the defective part pursuant to the provided instructions and documentation If further assistance is required call the HP Technical Support Center and a technician will assist you over the phone In cases where the replacement part must be returned to HP you must ship the defective part back to HP within a defined period of time normally thirty 30 days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective product may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used If customer self repair applies to you please refer to your specific HP Hardware Product announcement You can also obtain information on this warranty service on the HP Web site at http www hp com blackbird support Customer Return Warranty Service If instructed to send your HP Hardware Product components or any item to HP you will be issued a Return to Manufacture Authorization number You must clearly mark your RMA number on any return packaging and
13. For disposal or recycling information please contact your local authorities or the Electronic Industries Alliance EIA http www eiae org Perchlorate statement Perchlorate material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate This product s real time clock battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California FCC Regulatory and Safety Information USA Only Federal Communications Commission FCC Radio Frequency Interference Statement WARNING This equipment has been tested and Al found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equi
14. PLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS IN SUCH STATES OR COUNTRIES REGIONS SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU This Limited Warranty is applicable in all countries regions and may be enforced in any country region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in this Limited Warranty Under the HP Global Limited Warranty program products purchased in one country region may be transferred to another country region where HP or its authorized service providers offer warranty service for the same product model number without voiding the warranty Warranty terms service availability and service response times may vary from country region to country region Standard warranty service response time is subject to change due to local parts availability If so your HP authorized service provider can provide you with details HP is not responsible for any tariffs or duties that may be incurred in transferring the products Transfer of the products may be covered by export controls issued by the Unit
15. RNING Use of controls adjustments or Laser Product Label The following label or equivalent is located on the surface of laser products This label indicates that the product is classified as a CLASS 1 LASER PRODUCT This label appears on a laser device installed in your product CLASS 1 LASER PRODUCT Note to CATV System Installer This reminder is provided to call the CATV systems installer s attention to section 820 93 of the National Electric Code which provides guidelines for proper grounding and in particular specify that the Coaxial cable shield shall be connected to grounding system of the building as close to the point of cable entry as practical TV Antenna Connectors Protection External Television Antenna Grounding IFan outside antenna or cable system is connected to the product be sure the antenna or cable system is electrically grounded so as to provide some protection against voltage surges and built up static charges Article 810 of the National Electrical Code ANSI NFPA 70 provides information with regard to proper electrical grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of grounding conductors 14 location of antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Lightning Protection For added protection of any product during a lightning storm or when it is left unattended and
16. VIDED UNDER LOCAL LAW SOFTWARE PRODUCTS INCLUDING ANY SOFTWARE PRODUCTS FREEWARE AS DEFINED BELOW AND THE OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED AS 15 AND WITH ALL FAULTS AND HP HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE AND NON INFRINGEMENT ANY IMPLIED WARRANTIES DUTIES OR CONDITIONS OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE AND OF LACK OF VIRUSES Some states jurisdictions do not allow exclusion of implied warranties or limitations on the duration of implied warranties so the above disclaimer may not apply to you in its entirety TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION FOR BUSINESS INTERRUPTION FOR PERSONAL INJURY FOR LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE Some states jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you HP s only warranty obligations with respect to soft
17. are Product is not 1 exported directly or indirectly in violation of Export Laws or 2 used for any purpose prohibited by Export Laws including without limitation nuclear chemical or biological weapons proliferation 13 CAPACITY AND AUTHORITY TO CONTRACT You represent that you are of the legal age of majority in your state of residence and if applicable you are duly authorized by your employer to enter into this contract 14 APPLICABLE LAW This EULA is governed by the laws of the State of California U S A 15 ENTIRE AGREEMENT This EULA including any addendum or amendment to this EULA which is included with the HP Product is the entire agreement between you and HP relating to the Software Product and it supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to the Software Product or any other subject matter covered by this EULA To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA the terms of this EULA shall control Rev 10 03 DECLARATION OF CONFORMITY according to ISO IEC 17050 1 and EN 17050 1 Supplier s Name Hewlett Packard Company Supplier s Address Hewlett Packard Company 10955 Tantau Ave Cupertino CA 95014 declares that the product s Product Personal computer Model Number s 002 01A and 002 02A Product Options All including refurbish conforms to the fo
18. d help 1 Check the setup poster and product documentation for help with setting up and using your computer 2 If you think you have a hardware issue before calling the Customer Care Center run the hardware diagnostic tools that are preinstalled on your computer Click the Windows Start Button All Programs PC Help amp Tools and then click Hardware Diagnostic Tools 3 For help with hardware and software questions Go to http www hp com blackbird support This site provides you useful troubleshooting information and includes the following e System Information e E mail support e Support phone numbers e Link to User Guides for your computer 4 If you have not solved the problem call HP toll free by phone at 1 877 776 4752 877 PRO HPLAB Support is provided in English French language technical support is not available at this time Monday Friday 7 00am 9 00pm MST and Saturday Sunday 9 00am 9 00pm MST Holiday closures may apply When you call please have your product model number serial number and date of purchase available Telephone support is free during your limited warranty period Where Are My User Guides Documentation is available at http www hp com blackbird support where you can search for the support page for your model Software and Connectivity Support If you encounter problems connecting to the Internet contact your Internet service provider ISP America Online U S 1 888 346 3704 Canada
19. e following Locate your nearest HP Support location via the Web at http www hp com blackbird support Be sure to have the following information available before you call Product serial number model name and model number Applicable error messages Add on options Operating system Third party hardware or software Detailed questions How to Check Warranty and Support Entitlement Please check http www hp com blackbird support for warranty service and support and product information updates END USER LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS EQUIPMENT This End User license Agreement EULA is a legal agreement between a you either an individual or a single entity and b Hewlett Packard Company HP that governs your use of any Software Product installed on or made available by HP for use with your HP product HP Product that is not otherwise subject to a separate license agreement between you and HP or its suppliers Other software may contain a EULA in its online documentation The term Software Product means computer software and may include associated media printed materials and online or electronic documentation An amendment or addendum to this EULA may accompany the HP Product RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA BY INSTALLING COPYING DOWNLOADING OR OTHERWISE USING THE
20. ed States or other governments This Limited Warranty applies only HP branded hardware products referred in this Limited Warranty as HP Hardware Products sold by or leased from Hewlett Packard Company its worldwide subsidiaries affiliates authorized resellers or country region distributors collectively referred to in this Limited Warranty as HP with this Limited Warranty The term HP Hardware Product is limited to the hardware components and required firmware The term HP Hardware Product DOES NOT include any software applications or programs non HP products or non HP branded peripherals All non HP products or non HP branded peripherals external to the HP Hardware Product such as external storage subsystems displays printers and other peripherals are provided AS IS without HP warranty Upgrades additional costs incurred at your request while the Hardware Product is in the possession of HP are not covered under this Limited Warranty and are expressly not included in the term HP Hardware Product However non HP manufacturers and suppliers or publishers may provide their own warranties directly to you HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited Warranty Period The Limited Warranty Period starts on the date of purchase or lease from HP or from the date HP compl
21. elephone Connection The Canada Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment the user should ensure it is permissible to connect it to the facilities of the local communications company The equipment must be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request that the user disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present are connected together This precaution may be particularly important in rural areas such connections themselves but
22. etes installation Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving warranty service You are entitled to hardware warranty service according to the terms and conditions of this document if a repair to your HP Hardware Product is required within the Limited Warranty Period Unless otherwise stated and to the extent permitted by local law new HP Hardware Products may be manufactured using new materials or new and used materials equivalent to new in performance and reliability HP may repair or replace HP Hardware Products a with new or previously used products or parts equivalent to new in performance and reliability or b with equivalent products to an original product that has been discontinued Replacement parts are warranted to be free from defects in material or workmanship for ninety 90 days or for the remainder of the Limited Warranty Period of the HP Hardware Product they are replacing or in which they are installed whichever is longer will at its discretion repair or replace any component or hardware product that manifests a defect in materials or workmanship during the Limited Warranty Period All component parts or hardware products removed under this Limited Warranty become the property of HP In the unlikely event that your HP Hardware Product has
23. except and only to the extent that the right to do so is mandated under applicable law notwithstanding this limitation or it is expressly provided for in this EULA 7 TERM This EULA is effective unless terminated or rejected This EULA will also terminate upon conditions set forth elsewhere in this EULA or if you fail to comply with any term or condition of this EULA 8 CONSENT TO USE OF DATA You agree that HP and its affiliates may collect and use technical information you provide in relation to support services related to the Software Product HP agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services 9 DISCLAIMER OF WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW HP AND ITS SUPPLIERS PROVIDE THE SOFTWARE PRODUCT AS IS AND WITH ALL FAULTS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE AND NON INFRINGEMENT ANY IMPLIED WARRANTIES DUTIES OR CONDITIONS OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE AND OF LACK OF VIRUSES ALL WITH REGARD TO THE SOFTWARE PRODUCT Some states jurisdictions do not allow exclusion of implied warranties or limitations on the duration of implied warranties so the above disclaimer may not apply to you in its entirety 10 LIMITATION OF LIABILITY Notwithstanding any damages that you might incur the ent
24. ire liability of HP and any of its suppliers under any provision of this EULA and your exclusive remedy for all of the foregoing shall be limited to the greater of the amount actually paid by you separately for the Software Product or U S 5 00 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION FOR BUSINESS INTERRUPTION FOR PERSONAL INJURY FOR LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS EULA EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE Some states jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 11 U S GOVERNMENT CUSTOMERS Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial ltems are licensed to the U S Government under HP s standard commercial license 12 COMPLIANCE WITH EXPORT LAWS You shall comply with all laws and regulations of the United States and other countries regions Export Laws to assure that the Softw
25. llowing Product Specifications Safety UL 60950 1 EMC FCC Title 47 CFR Part 15 Class B ICES 003 issue 4 Supplementary Information This device complies with Part 15 of FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Cupertino CAUSA August 15 2007 For regulatory compliance information only contact North America Contact Hardware Quality Eng Manager Hewlett Packard CPC 10955 Tantau Ave Cupertino CA 95014 For regulatory compliance inquiries only please contact 650 857 1501 Please note that this number is not for product support Refer to the Limited Warranty and Support Guide for support details 10 Operating Specifications Electrical ratings AC INPUT 50 60 Hz Operating temperature 5 to 35 Storage temperature 30 to 65 Operating humidity Operating altitude 0 2000 m Storage altitude 0 4572 m 15 to 80 26 115 240 12 Regulatory and Safety Information WARNING Text set off in this manner indicates that failure to follow directions could result in damage to equipment loss of information bodily harm or loss of life WARNING The computer is heavy be sure to use ergonomically correct lifting procedures when moving the computer not recommended because it may be
26. pment and the receiver e Connect the equipment into an outlet that is on a circuit different from the receiver e Consult the dealer or an experienced radio TV technician for help The system RFI and Radiated Immunity tests were conducted with supported peripheral devices and shielded cables such as those you receive with your system Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment To comply with the limits for an FCC Class B computing device always use shielded signal cables and the power cord supplied with this unit Consumer Information and FCC Requirements Telephone Connection e This equipment complies with Part 68 of the Federal Communications Commission rules These rules permit this device to be directly connected to the telephone network Standardized jacks are used for these connections This equipment should not be used on party lines or coin lines e If this device is malfunctioning it may also cause harm to the telephone network this device should be disconnected until the source of the problem can be determined and until it has been repaired If this is not 12 done the telephone company may temporarily disconnect your service The telephone company may make changes in its technical operations and procedures If such changes affect the compatibility or use of this device the telephone company is required to give adequate no
27. quire regular maintenance or failures cause by dust dirt or smoke by virus infection f from loss or damage in transit g by modification or service by anyone other than i HP ii an HP authorized service provider or iii your own installation of end user replaceable HP or HP approved parts if available for your product in the servicing country region This Limited Warranty does not apply to physical damages lack of performance loss of data or any other incidents caused by overclocking of components overclocking occurs when you increase the performance of certain components beyond the manufacturer s recommended limits including any collateral damage to the HP Hardware Product or any peripherals that is determined to be the result of overclocked components Any HP Hardware Product found to be overclocked after delivery from HP will be excluded from the terms of this Limited Warranty other than damaged or defective components where the damage or defect are found to be unrelated to the overclocking This exclusion from the terms of this Limited Warranty applies if you specifically request an HP Hardware Product be overclocked beyond HP s recommended limits unless the overclocking of components is done by HP as a part of a specific system design and has not been requested by you Any damage or defect arising from the overclocking done by HP as a part of its system design will be covered under the terms of this Limited War
28. ranty HP may or may not choose to overclock a system or its components beyond its advertised specifications based on the desired system performance without your express request In such a case the terms of this Limited Warranty will apply fully to the HP Hardware Product as if not overclocked YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE Exclusive Remedy TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW THESE TERMS AND CONDITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT BETWEEN YOU AND HP REGARDING THE HP HARDWARE PRODUCT YOU HAVE PURCHASED OR LEASED THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS INCLUDING REPRESENTATIONS MADE IN HP SALES LITERATURE OR ADVICE GIVEN TO YOU BY HP OR AN AGENT OR EMPLOYEE OF HP THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE
29. rt and any shipping costs that may apply A replacement part that is issued to the customer under an Advanced RMA is subject to the same shipping and replacement charges as outlined in this policy Standard RMA Under the standard RMA you are required to return your defective part before HP can issue a replacement part In the event that the part returned is found to be a working product it will be returned as is at HP s expense Shipping Information Shipping charges incurred as the result of a claim under this Limited Warranty is your responsibility unless you have purchased an HP upgrade package from HP specifically for this system 6 In the event that a component or system needs to be returned to HP under this Limited Warranty and is not covered by an HP upgrade policy you may be charged a two way flatrate fee for shipping You should make shipping arrangements for pickup at your convenience and HP will contact you and make shipping arrangements when your system is ready to be returned Pickup and Return Warranty Service Your HP Limited Warranty may include a pickup and return warranty service Under the terms of pickup and return service HP will pick up the defective unit from your location repair it and return it back to your location HP will incur all repair logistics and insurance costs in this process Service Upgrades HP has a range of additional support and service coverage for your product that can be p
30. rtion of the Software Product which constitutes non proprietary HP software or software provided under public license by third parties Freeware is licensed to you subject fo the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement shrink wrap license or electronic license terms accepted at time of download Use of the Freeware by you shall be governed entirely by the terms and conditions of such license f Recovery Solution Any software recovery solution provided with for your HP Product whether in the form of a hard disk drive based solution an external media based recovery solution e g floppy disk CD or DVD or an equivalent solution delivered in any other form may only be used for restoring the hard disk of the HP Product with for which the recovery solution was originally purchased The use of any Microsoft operating system software contained in such recovery solution shall be governed by the Microsoft License Agreement 2 UPGRADES To use a Software Product identified as an upgrade you must first be licensed for the original Software Product identified by HP as eligible for the upgrade After upgrading you may no longer use the original Software Product that formed the basis for your upgrade eligibility 3 ADDITIONAL SOFTWARE This EULA applies to updates or supplements to the original Software Product provided by HP unless HP provides other term
31. s along with the update or supplement In case of a conflict between such terms the other terms will prevail 4 TRANSFER a Third Party The initial user of the Software Product may make a one time transfer of the Software Product to another end user Any transfer must include all component parts media printed materials this EULA and if applicable the Certificate of Authenticity The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred product must agree to all the EULA terms Upon transfer of the Software Product your license is automatically terminated b Restrictions You may not rent lease lend the Software Product or use the Software Product for commercial timesharing or bureau use You may not sublicense assign or transfer the license or Software Product except as expressly provided in this EULA 5 PROPRIETARY RIGHTS All intellectual property rights in the Software Product and user documentation are owned by HP or its suppliers and are protected by law including but not limited to United States copyright trade secret and trademark law as well as other applicable laws and international treaty provisions You shall not remove any product identification copyright notices or proprietary restrictions from the Software Product 6 LIMITATION ON REVERSE ENGINEERING You may not reverse engineer decompile or disassemble the Software Product
32. tice of the changes e f the telephone company requests information on what equipment is connected their lines inform them of a The telephone number this unit is connected to b The ringer equivalence number The USOC jack required RJ 11C d The FCC Registration Number Items b and are indicated on the label The ringer equivalence number REN is used to determine how many devices can be connected to your telephone line In most areas the sum of the RENs on any one line should not exceed five 5 0 If too many devices are attached they may not ring properly e In the event of equipment malfunction the manufacturer or an authorized repair center should perform all repairs It is the responsibility of users requiring service to report the problem to the manufacturer or an authorized agent Refer to Where to Get Help in this document for contact information Statement of Fax Branding The Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via telephone fax machine unless it clearly contains a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent identification of the business or other entity or individual sending the message the telephone number of the sending machine or such business entity or individual Canada Department of Communications DOC Notice T
33. unused for long periods of time unplug the product from the wall outlet and disconnect the antenna or cable system This will prevent damage to the product from lightning and power line surges Antenna Grounding Antenna Grounding Reference Grounding Component Electric Service Equipment Power Service Grounding Electrode System NEC Art 250 Part H Ground Clamps Grounding Conductors NEC Section 810 21 Antenna Discharge Unit NEC Section 810 20 Ground Clamp Antenna Lead in Wire Power Lines An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits or where it can fall into such power lines or circuits system extreme care should be taken to keep from touching such power lines or circuits as contact with them could be fatal A WARNING When installing an outside antenna Support Information Don t Forget to Register You can register your computer by visiting http register hp com Registration is quick and easy and it offers e E mail updates containing notifications about product enhancements the most recent support alerts and driver updates specific to the product s you own e The HP Newsgram our monthly online magazine packed full of product news support tips project ideas and much more Visit us at http subscription support hp com Where to Get Help Follow these steps when you nee
34. urchased locally However some support and related products may not be available in all countries regions For information on availability of service upgrades and the cost for these service upgrades refer to the HP Web site at http www hp com blackbird support Options and Software Limited Warranties The Limited Warranty terms and conditions for most HP branded options HP Options are as set forth in the Limited Warranty applicable to the HP Option and are included in the HP Option product packaging If your HP Option is installed in an HP Hardware Product HP may provide warranty service for either the period specified in the warranty documents HP Option Limited Warranty Period that shipped with the HP Option or for the remaining warranty period of the HP Hardware Product in which the HP Option is being installed whichever period is the longer but not to exceed three 3 years from the date you purchased the HP Option The HP Option Limited Warranty Period starts from the date of purchase from HP or an HP authorized reseller Your dated sales or delivery receipt showing the date of purchase of the HP Option is your warranty start date See your HP Option Limited Warranty for more details Non HP options are provided AS IS However non HP manufacturers and suppliers may provide warranties directly to you AS PROVIDED IN THE APPLICABLE SOFTWARE END USER LICENSE OR PROGRAM LICENSE AGREEMENT OR IF OTHERWISE PRO
35. ware distributed by HP under the HP brand name are set forth in the applicable end user license or program license agreement provided with that software lt is your responsibility to contact non HP manufacturers suppliers for their warranty support Software Technical Support Software technical support for your HP software HP preinstalled third party software and third party software purchased from HP is available from HP via multiple contact methods including electronic media and telephone for ninety 90 days from date of purchase See Contacting HP for online resources and telephone support Any exceptions to this will be specified in your End User License Agreement EULA Software technical support includes assistance with e Answering your installation questions how to first steps and prerequisites e Setting up and configuring the software how to and first steps Excludes system optimization customization and network configuration e Interpreting system error messages e Isolating system problems to software usage problems e Obtaining update information Software technical support does NOT include assistance with e Generating or diagnosing user generated programs or source codes e Installing of non HP products Contacting HP If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem you can receive support by doing th
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