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HP 6980 series User's Manual

1. r RJ 45 The type of plug at the end of an Ethernet cable Router A complex networking device that directs packets from one network to another network A router can act as a gateway between a LAN and the Internet S Static IP address An IP address that is manually assigned to a device on a network A static IP address remains fixed until changed manually Alternative methods for assigning IP address are DHCP and AutolP Subnet A small network that acts as part of a large network It is recommended that the printer and the computers that use the printer all be on the same subnet Subnet mask A number that identifies the IP addresses that belong to a subnet Switch A network device that manages network traffic in order to minimize collisions and maximize speed t TCP IP Transmission Control Protocol Internet Protocol TCP IP is the network communication protocol used on the Internet The printer s built in networking feature supports LANs that use TCP IP TKIP Temporal Key Integrity Protocol TKIP is an encryption method used in WPA u Unicast packet A packet sent from one device on a network to another device on the network User s guide 45 Chapter 4 Wired 46 W WEP Wired Equivalent Privacy WEP provides security by encrypting data sent over radio waves from one wireless device to another wireless device WEP encodes the data sent across the network making the data unintelligible to eavesdroppers Only
2. 4 12x9 5 in Japanese envelope No 4 90x205 mm Hagaki Hagaki 100x148 mm Tray capacities User s guide Photo paper 4x6 L size Up to 80 sheets Panoramic Up to 5 sheets Hagaki Photo Up to 80 cards Cards 4x6 Up to 100 A6 Up to 100 Envelopes No 10 Up to 20 Japanese envelope No 4 Up to 20 147 13 Supplies Paper Paper USB cables Accessories Print cartridges EH Note The availability of supplies and accessories varies by country region To order media such as HP Premium Paper HP Premium Inkjet Transparency Film HP Iron On Paper or HP Greeting Cards go to www hp com Choose a country region and then select Buy or Shopping USB cables C6518A HP USB A B 2 meter cable Accessories 148 If an accessory is not included with the printer it can be purchased separately from an authorized HP dealer EA Note The availability of accessories varies by country region Automatic Two Sided Printing Accessory Q5712A Automatic Two Sided Printing Accessory Auto Two Sided Print Accessory with Small Paper Tray Q3032A Auto Two Sided Print Accessory with Small Paper Tray 250 Sheet Plain Paper Tray Accessory Q3447A 250 Sheet Plain Paper Tray Accessory HP bt450 Bluetooth Wireless Printer Adapter Q6398A HP bt450 Bluetooth Wireless Printer Adapter HP bt400 Bluetooth Wireless Printer Adapter Q6399A HP bt400 Bluetooth Wireless Printer Adapter HP Deskjet 6980 seri
3. After the print job is complete fold the Out tray extension stop and then push the Out tray extension into the Out tray Photo envelope feeder Use the photo envelope feeder to print a variety of media sizes including the following documents e Envelopes e Photos e Postcards 12 HP Deskjet 6980 series 1 Photo envelope feeder Envelopes Follow these steps to use the photo envelope feeder for single envelopes 1 Insert the envelope into the photo envelope feeder with the side to be printed on facing down and the flap to the left 2 Push the envelope into the printer as far as it will go without bending 3 Print the envelope Photos Follow these steps to use the photo envelope feeder to print a single photo 1 Insert the photo paper into the photo envelope feeder with the side to be printed on facing down 2 Gently push the photo paper into the photo envelope feeder as far as it will comfortably go User s guide 13 Chapter 3 3 Slide the photo envelope feeder forward as far as it will go 4 Print the photo Postcards Follow these steps to use the photo envelope feeder to print a single postcard 1 Insert the postcard into the photo envelope feeder with the side to be printed on facing down 2 Gently push the postcard into the photo envelope feeder as far as it will comfortably go 3 Slide the photo envelope feeder forward as far as it will go 4 Print the postcard 14 HP
4. Center Select the printer and then click Make Default The printer name appears in bold text to indicate that it is the default printer Delete a printer Follow these steps to delete a printer from your computer 1 2 3 In Finder click Applications then click Utilities and then double click Print Center Click the name of the printer that you want to delete Click Delete View and change the status of a print job Mac OS X 10 3 and later When printing a document with background printing use Printer Setup Utility to view the status of the document as it is printing Follow these steps to check the status of a print job 1 2 3 In Finder click Applications then click Utilities and then double click Printer Setup Utility Double click the printer name to display the print queue Click a print job to select it Use the following buttons to manage the print job Delete Cancel the selected print job Hold Pause the selected print job Resume Continue a paused print job Stop Jobs Pause all print jobs in the print queue View and change the status of a print job Mac OS X 10 2 When printing a document with background printing use Print Center to view the status of the document as it is printing Follow these steps to check the status of a print job 90 HP Deskjet 6980 series User s guide In Finder click Applications then click Utilities and then double click Pr
5. Configure the auto off feature Configure Bluetooth settings if the printer is connected to a computer by a USB cable Find product support on the HP Web site Find information about the print cartridges used with your printer Use the HP Web site to register your printer For more information about the HP Printer Utility see the following topics User s guide 99 Chapter 10 Open the HP Printer Utility HP Printer Utility panes Open the HP Printer Utility To open the HP Printer Utility follow the instructions for your operating system Mac OS X 10 3 and later 1 In Finder click Applications then click Utilities and then double click Printer Setup Utility 2 Select the printer and then click Utility The HP Printer Utility appears Mac OS X 10 2 1 In Finder click Applications then click Utilities and then double click Print Center 2 Select the printer and then click Configure The HP Printer Utility appears HP Printer Utility panes 100 Select the appropriate pane to view the HP Printer Utility options Supplies Status View estimated ink levels and print cartridge information HP Support Open the HP Web site where you can find support for the printer and register the printer Clean Clean the print cartridges Align Align the print cartridges Test Print a test page Calibrate Color Adjust color to correct problems with tint Power Management Set the printer auto off feature
6. The sensor also checks the paper width to ensure it matches the size selected in the printer software If the widths are different the printer warns you so that you do not waste a sheet of paper When the auto paper type sensor is engaged the printer uses a red optical sensor light to scan the first page of a document and determine the best paper type setting and check paper width If the paper width is different from the printer software the printer warns you and gives you the opportunity to stop printing If the width matches the printer determines the paper type setting and the page is printed 49 Note The Automatic Paper Type Sensor is not available for documents that are EZ printed from the 250 Sheet Plain Paper Tray Accessory or the Auto Two Sided Print Accessory with Small Paper Tray For more information about using the automatic paper type setting see Select a paper type Caution Do not place the printer in direct sunlight Direct sunlight can interfere with the auto paper type sensor User s guide 17 USB 18 Connect to the printer Wireless networking Wired Ethernet networking Connecting a digital camera USB Bluetooth wireless printing The printer connects to the computer with a universal serial bus USB cable For instructions about connecting the printer with a USB cable see the setup poster that came with the printer E Note A USB cable might not be packaged with the printer Change the printer fro
7. Upper tray Paper Type Automatic or Plain paper 6 Select any other print settings that you want and then click Print oP a OF 1S a CD DVD tattoos Guidelines e Refer to the instructions that are included with the media for the most current printing tips e To avoid damage to the printer do not feed a sheet of tattoos through the printer more than once e Separating any part of the tattoo from the protective backing sheet before printing could harm the printer Be sure that the tattoo covers the entire backing sheet with no exposed spaces e Do not use tattoos that are separating from the backing sheet or that are wrinkled curled or damaged in any way e lf the tattoo sheets do not easily feed through the printer try one of the following suggestions Do not load the In tray to capacity Fan the stack of tattoos Feed the tattoos one sheet at a time Prepare to print 1 Verify that the printer is turned on 2 Remove the Out tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Insert one sheet pushing it all the way into the printer until it stops 5 Slide the paper guides firmly against the sheet 6 Replace the Out tray Print A Note Before printing a tattoo print a practice page to test the layout of the Ey design The design might need to be adjusted slightly 1 If necessary open the Page S
8. strongly recommends setting a password or passphrase and a unique SSID in your access point The access point might have been shipped with a default SSID which can be accessed by others using the same default SSID For more information on how to change the SSID see the documentation that came with your access point Example The printer is in an office with two wireless infrastructure networks Each network has a Wireless Access Point WAP E Note In this example both wireless networks have the same security settings User s guide 25 Chapter 4 26 Ge J S Q 1 Network name equals network_1 2 Network name equals network_2 The network name for one wireless network is network_1 The network name for the other wireless network is network_2 The printer is configured for network_1 The printer s network name SSID setting has been configured for network_1 The printer can only communicate to network_1 In other words the printer can only accept print jobs from network_1 1 2 Network name equals network_1 Network name equals network_2 The laptop is configured for network_2 The laptop s network name SSID settings have been configured for network_2 The laptop is unable to communicate with the printer and cannot send print jobs to the printer 1 Network name equals network_1 2 Network name equals network_2 The laptop is reconfigured for network_1
9. 6 Off Repeat steps 2 through 4 If the lights are still off verify the following items The printer is powered on The network hub or router is powered on All cable connections are secure You are using an Ethernet cable 6 Print an HP Report page 7 Install the printer software on each computer that will use the printer Caution It is recommended that the printer and the computers that use it be on the same subnet Printer installation across subnets can be problematic depending on the type of router used Install the printer software Before installing the printer software on a networked computer verify the following items The printer is set up and powered on The network hub switch or router is powered on and functioning properly All computers on the network are powered on and connected to the network The printer is installed on the network Previous installations If the printer software was previously installed on the computer you must use the printer software CD to install an Ethernet version of the printer driver on the computer Follow the steps below The printer software installation wizard guides you through the installation process Caution It is recommended that the printer and the computers that use it be on the same subnet Printer installation across subnets can be problematic depending on the type of router used User s guide 51 Chapter 4 Software installation Follow thes
10. Authentication type Open System Shared Key WPA PSK Encryption Definition 28 Description Devices ona network identify themselves with the network name SSID only Devices use a shared master secret to identify themselves as authorized members of the network Devices use a single pre shared key PSK to identify themselves as authorized members of the network and to generate an encryption key Benefits Least complicated strategy Convenient to use in conjunction with WEP since a WEP key can serve as the shared authentication key The pre shared key and the encryption keys are not identical Allows smaller networks to use WPA without the need for an authorization server Limitations Provides little protection against unauthorized users All devices must have the key The shared key does not change automatically All devices must have the key HP Deskjet 6980 series Encryption involves using a password to encode data sent over a wireless network in order to make the data unintelligible to eavesdroppers Only devices that know the password can decode the data Types of encryption The printer supports four types of encryption Each type of encryption has its benefits and limitations Encryption type Open System WEP encryption AES TKIP User s guide Description Devices ona network do not encrypt data Devices ona network share a pass
11. Bluetooth Settings Configure the printer s Bluetooth settings if the printer is connected to a computer by a USB cable HP Deskjet 6980 series 411 Troubleshooting Ethernet problems Wireless communication problems Printer does not print Paper jam Paper problems Paper mismatch Printer is stalled Print cartridge problems Photos do not print correctly PictBridge problems Bluetooth printing problems Banners do not print correctly Print quality is poor Document is misprinted Problems with borderless documents Error messages Printer lights are on or flashing Document prints slowly If you continue to have problems HP support process Ethernet problems The following problems can occur with an Ethernet connection Printer does not print Print an HP Report page If the HP Report page does not print verify the following e The printer is set up and powered on e The print cartridges are installed correctly e The printer is on and the paper tray is loaded e The printer is free of paper jams Link light If the printer still does not print then look at the Link light on the back of the printer State of the Link light Task Flashing Resend the document then look at the Activity light User s guide 101 Chapter 11 102 continued State of the Link light Task Off Verify the following Activity light The Ethernet cable is securely connected to the printer The network hub switch
12. Deskjet 6980 series Print cartridges Four print cartridges can be used with the printer Black print cartridge Tri color print cartridge Photo print cartridge BR O hM Gray photo print cartridge EA Note The availability of print cartridges varies by country region Use print cartridges The print cartridges can be used in the following ways Everyday printing Use the black and tri color print cartridges for everyday print jobs Quality color photos For more vibrant colors when printing color photographs or other special documents remove the black print cartridge and install a photo print cartridge The photo print cartridge in combination with the tri color print cartridge provides you with virtually grain free photos Quality black and white photos For outstanding black and white photographs remove the black print cartridge and use a gray photo print cartridge in combination with the tri color print cartridge Replace print cartridges When buying print cartridges look for the print cartridge selection number You can find the selection number in three places User s guide Selection number label Look at the label on the print cartridge that you are replacing 15 Chapter 3 1 Selection number label e Printer documentation For a list of print cartridge selection numbers see the reference guide that came with the printer e HP Printer Utility Open the HP Printer Utilit
13. Make sure the tri color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is installed in the right side of the cradle 4 Check for and clear any paper jam 5 Lower the printer cover 6 Connect the power cable to the back of the printer and then turn on the printer Ifthe Resume light is not flashing continue printing the document Ifthe Resume light is flashing press the Resume button If the light still flashes repeat the steps Print cartridge problems Incorrect print cartridge The printer can only print when the correct print cartridges are installed If you receive a print cartridge error message one or both of the print cartridges cannot be used in the printer A flashing Print Cartridge Status light indicates which print cartridge is incorrect To verify that you have the correct print cartridges 1 Open the printer cover 2 Read the selection number on the print cartridge label _ aie LOCO Ceo CeO a i Ai i 5 a i Pe 1 E ai J F 1 Selection number 2 Warranty date 3 Check the list of print cartridges that can be used in the printer Open the HP Printer Utility and then select the Supplies pane 4 Check the warranty date on the print cartridge 5 Ifthe print cartridge has the wrong selection number or if the warranty date has expired install a new print cartridge 6 Close the printer cover If the Print Cartridge Status light stop
14. Plain Paper Tray Accessory is not available in all countries Ez regions Follow these steps to use the 250 Sheet Plain Paper Tray Accessory 1 Open the Print dialog box 2 Select the Paper Type Quality pane 3 Inthe Source drop down list click Lower tray 250 Sheet Plain Paper Tray Accessory specifications Dimensions 448 mm 17 64 in wide x 65 mm 2 56 in high x 384 15 12 in mm deep Weight 1 99 kg 4 40 Ib Media weight Letter A4 paper 60 to 105 g m 16 to 28 Ibs Media sizes US Letter 216 x 279 mm 8 5 x 11 in Executive 184 x 267 mm 7 25 x 10 5 in A4 210 x 297 mm A5 148 x 210 mm B5 182 x 257 mm Auto Two Sided Print Accessory with Small Paper Tray The Auto Two Sided Print Accessory with Small Paper Tray is a hardware device that contains a rear tray for small media and a duplexer for two sided printing on both full size and small media User s guide 137 Chapter 12 e Postcards and other small media can be printed on two sides automatically when they are fed from the rear tray e Photo paper and envelopes can be printed on one side by using the small paper tray e Print two sided documents automatically If the Auto Two Sided Print Accessory with Small Paper Tray is not included with the printer it can be purchased separately from an authorized HP dealer 949 Note The Auto Two Sided Print Accessory with Small Paper Tray is not Ey available in all countries regions Learn how to install t
15. Point WAP such as a wireless network hub router or gateway LAN Local Area Network A high speed type of computer network that connects devices that are a relatively short distance from one another An Ethernet network is one type of LAN m MAC address Media Access Control address The hardware address for a device on a network The printer s MAC address is displayed on the HP Report page Mb s megabits per second The measure for the rate at which a network functions For example 1 Mb s equals 1 000 000 bits per second or 125 000 bytes per second mDNS As an alternative to a Domain Name Server a device issues a Multicast Domain Name Server mDNS notification to provide information regarding its service The notification includes the type of service such as printing the name of the service such as your printer IP and port addresses and other necessary information Each device HP Deskjet 6980 series on the network receives the notification and stores the information in a personal DNS server n Network name A network name is an alphanumeric case sensitive character string that provides basic access control to a wireless network A network name is also known as a Service Set Identifier SSID O p Packet A message sent from one device on a network to other devices on the network Protocol A language that devices on a network use to communicate with each other A popular network protocol is TCP IP
16. Turn your printer off and then on again 107 Chapter 11 Check the print queue The printer will not print if a print job is stalled in the print queue To resolve a print job that is stalled in the queue check the status of the print queue for either Mac OS X 10 3 or Mac OS X 10 2 If the printer still does not print 1 2 Select the topic below that best describes the problem Paper jam Out of paper message Printer ejects paper Printer is stalled If the printer still does not print shut down and then restart the computer Paper jam Follow these steps to remove a paper jam 1 108 Press the Resume button If the paper jam does not clear then go to the next step Turn off the printer Push the two latch handles on the printer s rear access door toward each other and then remove the door Remove any paper that is inside the printer by pulling it out from the back of the printer If you are printing labels verify that a label did not become detached from the label sheet while passing through the printer Replace the rear access door securely HP Deskjet 6980 series 6 Ifthe paper jam cannot be removed from the back of the printer raise the printer cover remove the paper jam from the front of the printer and then lower the cover Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front 7 Turn on the printer and
17. away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength e For an infrastructure network position the WAP in a central location in line of sight with the wireless devices on the network e Keep all wireless devices on the network within range of one another Printing Computers on the network send print jobs directly to the printer which prints them in the order received The printer can accept print jobs sent simultaneously from four users For example if five users each send a print job to the printer at the same time the printer accepts four of the print jobs and rejects the fifth The user who sent the fifth print job should wait a few minutes and then resend the print job Wireless network examples There are three common configurations for wireless networks Ad hoc networks An ad hoc network is a type of wireless network in which devices directly communicate with each other rather than through a Wireless Access Point WAP For example a simple ad hoc wireless network might consist of a laptop and a printer communicating directly with one another Ad hoc networks are typically small and simple Performance on these types of networks can degrade if more than six devices are on the network Infrastructure networks On an infrastructure network devices such as computers and printers communicate through a Wireless Access Point WAP WAPs act as r
18. cece cece ec eeeeeeeeeeeeeseeeseeeeaeeeseeeseeeeseeeeseeseeesaaeeseeeeaes 119 Problems with borderless documents ccccceeeeeeeeeeeeeeeeseeeeaeeeeeeeseneeseeeeees 119 OMIM G 5S ACCS oiar thant nesedtoran tet aunattaitoveniy ae a a e e rA teenies 123 PrINterIOMIS are Gn Or TASIING sosi ei dacudcaubeisdad lame aa 124 DOCUMENT Prints SIOWLY racaio aea E a e AA i aN 126 If you continue to have problems nnenensnnnsnrensnrnsrrrnsrrrsrrrrrrresrersrrrsrrersrrrnene 127 HP SUPPODIOCE SS iran ana a a ea nai 127 HP Deskjet 6980 series Contents 12 13 14 15 User s guide PIC CEOSSOMOS 55S Sage dn dc oe E esos ia della lace a 128 Automatic Two Sided Printing Accessory duplexer cccceeeeceeeeeeeeeeeaeeeeenes 128 250 oheer Plain Paper May sissandi ea aiiai 133 Auto Two Sided Print Accessory with Small Paper Tray ccccccseeeeeseeeeeeees 137 SUPPlES ee eg eee een eaa ee nee rene eee 148 Paper ee Ne re cree Er ee eee ee nee eer ee ee 148 USB CADES eer ee ne nie Be ee ee Nee ee eee eM rT ete ae e 148 PICCOSSOMCS 6x rae setd tees sen atte ck sec a med de cc ack ae a choses see eden Pac eet 148 Specifications oo o5 ccs inch Gases owed as tgs neice ae he dues ade eeeahese Geneaeeetee ane 149 PRINLER SDCCINCANONS sire iniia oe ca coe ce a ee ee eee 149 Environmental information c cccccccccccceecceceeeeeeeeeceecesseeeesseeesaeeessaaees 150 ENVIrOnmental Statement 2323 33 seston echo a
19. ejected from the printer signifies an unsupported file type or the file being printed is corrupted or too large Print quality is poor The image you printed might be low resolution For better results in the future set the device to a higher resolution if possible Be aware that pictures taken with VGA 116 HP Deskjet 6980 series resolution cameras such as those found in wireless phones might not have high enough resolution to produce a high quality print The image printed with borders The printing application installed on the device with Bluetooth wireless technology might not support borderless printing Contact the vendor of the device or go to their support website to obtain the latest updates for the printing application Bluetooth wireless printer adapter is not working If the Bluetooth wireless printer adapter does not seem to working try the following troubleshooting tips e Remove the adapter from the printer for a few seconds and then re insert it e Turn off the printer with the Bluetooth wireless printer adapter still inserted in the printer and then turn the printer on again Or try this sequence of steps Turn off the printer Disconnect the printer from its power source Insert the Bluetooth wireless printer adapter in the printer Reconnect power Turn the printer on a a a Banners do not print correctly Check the paper tray e Unfold and refold the paper when several sheets feed into the prin
20. information for our customers in the European Union To preserve the environment this product must be recycled after its useful life as required by law The symbol below indicates that this product may not be disposed in the general trash Please return the product for proper recovery disposal to the authorized collection location nearest to you For more information regarding return and recycling of HP products generally please visit www hp com hpinfo globalcitizenship environment recycle index html Energy consumption This printer was designed with energy conservation in mind Not only does this save natural resources but it also saves money without affecting the high performance of the printer The printer meets the Federal Energy Management Program FEMP requirements the US government energy savings initiative aimed at reducing power when the printer is turned OFF This product qualifies for the ENERGY STAR Program ENERGY STAR is a voluntary program established to encourage the development of energy efficient office products ENERGY STAR is a U S registered service mark of the U S Environmental Protection Agency As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency Energy consumption in standby mode See the reference guide for energy consumption specifications Energy consumption in off mode When the printer is off an amount of energy is
21. is flashing check the following conditions HP Deskjet 6980 series The printer might be out of paper Place paper in the In tray and then press the Resume button There might be a paper jam Follow these instructions to clear a paper jam The print cartridges are the correct print cartridges for the printer and are properly installed The printer might be stalled Follow these instructions to correct a stalled printer Print Cartridge Status light is on or flashing The printer has two print cartridge status lights The left status light represents the tri color print cartridge which is installed in the left side of the print cartridge cradle The right status light represents the black or the photo print cartridge One of these print cartridges is installed in the right side of the print cartridge cradle If the status light is on and not flashing Check to see if a print cartridge is low on ink If a print cartridge is low on ink consider replacing the print cartridge If neither print cartridge is low on ink press the Resume button If the Print Cartridge Status light remains on turn off and then turn on the printer If the status light is on and flashing Verify that the correct print cartridges are installed If you were printing a borderless document when the light started flashing follow the borderless printing guidelines Otherwise follow these steps 1 2 User s guide Raise the printer cov
22. mode message When the printer detects that only one print cartridge is installed ink backup mode is initiated This printing mode lets you print with a single print cartridge but it slows the printer and affects the quality of printouts If you receive the ink backup mode message and two print cartridges are installed in the printer verify that the protective piece of plastic tape has been removed from each print cartridge When plastic tape covers the print cartridge contacts the printer cannot detect that the print cartridge is installed Out of paper message Follow the appropriate steps for the condition that exists If the In tray contains paper 1 Verify the following A sufficient amount of paper is in the In tray at least ten sheets The In tray is not overly full The paper stack is touching the back of the In tray 2 Slide the paper guides firmly against the edge of the paper 3 Press the Resume button to continue printing If the In tray is empty 1 Load paper in the tray 2 Press the Resume button to continue printing Printer lights are on or flashing 124 The printer lights indicate the printer status Wireless Status light is flashing For information about the Wireless Status light see the Wireless Status light page Power light is flashing The light stops flashing when the printer has received all data The printer is preparing to print Resume light is flashing If the Resume light
23. not have the hardware address of a device attempting to access the network the WAP denies the device access to the network If the WAP filters MAC addresses then the printer s MAC address must be added to the WAP s list of accepted MAC addresses 1 Print an HP Report page 2 Find the printer s hardware address on the HP Report page 3 Open the WAP s configuration utility then add the printer s hardware address to the list of accepted MAC addresses Printer has the wrong network settings If one of these network settings in the printer is incorrect you will not be able to communicate with the printer Communication mode Network Name SSID Channel Ad hoc networks only Authentication Type Encryption WPA Follow these steps to correct the printer s network settings HP Deskjet 6980 series Connect the printer to the network or computer with an Ethernet cable Open the printer s embedded Web server EWS Click the Networking tab and then click Wireless 802 11 under the Connections heading Use the Wireless Setup wizard on the Wireless Setup tab to change the printer s settings to match the settings of the network Close the printer s EWS then disconnect the Ethernet cable from the printer Printer does not print Verify the following Verify the following conditions if the printer is not printing The printer is connected to the power source The cable connections are secure The printer is turned on
24. or router is on and working properly The printer is connected to the network Follow these steps if the Link light is on but the printer does not print 1 Wait until the printer is idle 2 Try to reprint the document 3 Look at the Activity light on the back of the printer State of the Activity light Flashing Off Task The Ethernet connection is operating correctly Try these solutions again Verify the following The printer is selected in the application from which you are trying to print The computer is connected to the network A personal software firewall might block communication between the printer and the computer Follow these steps Cannot open the printer s embedded web server EWS Verify the following You are not using a phone cord to connect the printer to the network The Ethernet cable is securely connected to the printer The network hub switch or router is on and working properly The computer that you are using is connected to the network HP Deskjet 6980 series If you still cannot access the printer s EWS then follow these steps 1 Print an HP Report page 2 Find the printer s IP address 3 Launch the Internet browser 9 Note Use Microsoft Internet Explorer 5 0 or higher Netscape 4 75 or E higher or Safari 1 0 or higher 4 Enter the printer s IP address in the address box then press Enter A personal software firewall is blocking communication bet
25. photo paper in the paper tray The paper might start to curl which can reduce the quality of the photos HP Deskjet 6980 series Handling e Always hold photo paper by its edges Fingerprints on photo paper can reduce print quality e lf the corners of the photo paper curl more than 10 mm 0 4 inch flatten the paper by putting it in the storage bag and then gently bending it in the opposite direction of the curl until the paper lies flat Photo paper should be flat before it is printed on Save money when printing photos To save money and ink when printing photos use HP Everyday Photo Paper and set the print quality to Normal HP Everyday Photo Paper is designed to create quality photos with less ink 9 Note For higher quality photos use HP Premium Plus Photo Paper and set the Ey print quality to Best or Maximum dpi User s guide 65 6 Print photos from a digital camera Learn how to print photos directly from a digital camera e Use a PictBridge camera e Use a Bluetooth camera phone Use a PictBridge camera With a PictBridge enabled camera you do not need a computer to print digital photographs Just plug the camera into the printer s front USB port 9 Note Other than PictBridge compatible cameras and Bluetooth dongles do not EZ plug other USB devices into the front USB port 1 Front USB port 79 Note When two PictBridge devices communicate they provide only the services EZ that they have in common Fo
26. plastic tape has been removed from each print cartridge When the protective piece of plastic tape covers the print cartridge contacts the printer cannot detect that the print cartridge is installed 1 Remove plastic tape Print cartridge is in the wrong slot message If you receive this error message the print cartridge is installed in the wrong side of the print cartridge cradle Always install the tri color print cartridge in the eft print cartridge cradle compartment Install the black or photo print cartridge in the right print cartridge cradle compartment HP Deskjet 6980 series 2 Note To easily identify the correct side of the cradle in which to install the print cartridge match the symbol on the print cartridge with the symbol above the print cartridge cradle Photos do not print correctly Reload the paper tray 1 Place the photo paper in the In tray with the side to be printed on facing down Verify that the photo paper is flat Slide the paper forward until it stops Slide the paper guides firmly against the edge of the paper Do not press the guide so firmly against the paper that the paper bends or curls Check the printer settings 1 2 5 Open the Page Setup dialog box In the Page Attributes pane verify the following settings Paper Size The appropriate paper size Orientation The appropriate orientation Open the Print dialog box In the Paper Type Quality pane verify the foll
27. security HP Deskjet 6980 series 1 SecureEasySetup button See the setup guide that came with the printer for instructions on how to use SecureEasySetup Wireless Status light The Wireless Status light indicates the status of the printer s internal wireless Communications radio State of the Wireless Status light On Off Printer status Able to receive and transmit data wirelessly Is not able to receive and transmit data wirelessly User s guide Receiving data 33 Chapter 4 Report Page button Use the Report Page button to do the following e Print an HP Report page e Reset the printer to the factory default settings 1 Report Page button Network light The Network light illuminates when the printer is connected to e An Ethernet network e An active wireless network e An active wireless direct connection to a computer or other wireless device Status of the icon Status of the printer network connection On Connected to either an Ethernet network or a wireless network Off Not connected to an Ethernet network or a wireless network Wireless radio 34 The printer has an internal wireless radio for wireless communication The wireless radio feature is in either an enabled or disabled mode When enabled the wireless radio can be on or off but when in the disabled mode the radio can only be off The wireless radio is enabled but off by defa
28. setup guide that came with the printer e Broadband Internet access recommended such as cable or DSL If you connect the printer on a wireless network that has Internet access HP recommends that you use a wireless router access point that uses Dynamic Host Configuration Protocol DHCP e Network name SSID e WEP key suggested WPA Passphrase if needed Ad hoc mode When the printer is set to the ad hoc communication mode the printer communicates directly with other wireless devices on the network without the use of a WAP You might want to use an ad hoc connection if you do not want to invest in an access point or you want to set up a simpler more casual network User s guide 21 Chapter 4 22 22749 Note An ad hoc network is available if you do not have an access point Ez However it provides little flexibility a low level of network security and slower network performance than with an access point For a wireless ad hoc setup you need to manually turn on the wireless radio Switch between 802 11b and 802 11g The ad hoc communication mode defaults to 802 11b The infrastructure communication mode defaults to 802 11g Use the printer s embedded Web server EWS to change these settings 279 Note To switch from ad hoc 802 11b to ad hoc 802 11g the computer must have Ey an 802 11g card or adapter installed Wireless network settings Devices such as computers and printers on a wireless network must share t
29. temperatures 15 to 35 C or 59 to 95 F e Donotremove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer If the plastic tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape damages the print cartridge Follow these instructions to store print cartridges Store print cartridges When print cartridges are removed from the printer store them in an airtight plastic container or in the print cartridge protector that comes with the photo print cartridge 98 HP Deskjet 6980 series If you store the print cartridge in an airtight plastic container make sure that the ink nozzles are face down but are not in contact with the container Insert the print cartridge into the print cartridge protector Slide the print cartridge at a slight angle into the protector and snap it securely in place Remove the print cartridge from the print cartridge protector Press down and back on the top of the protector to release the print cartridge Slide the print cartridge out of the protector 4 Caution Donotdrop the print cartridge Dropping the print cartridge can damage it HP Printer Utility The HP Printer Utility contains tools to perform the following tasks Print a test page Clean the print cartridges View estimated ink levels in the print cartridges Align the print cartridges Calibrate color Calibrate print quality
30. the In tray with the side to be printed on facing down Slide the paper guides firmly against the paper 59 Chapter 5 2 Large photos E Note Some panoramic paper sizes might extend beyond the edge of the In tray 7 For small photos replace the Out tray For large photos lower the Out tray Print 1 Open the Page Setup dialog box and then select the following settings Paper Size The appropriate paper size Orientation The appropriate orientation 2 Click OK 3 Open the Print dialog box 4 Select the Paper Type Quality pane and then select the following settings Source Upper tray Paper Type Automatic or the appropriate photo paper type Quality Best or Maximum dpi 5 Select the Real Life Digital Photography pane and then set the HP Real Life technologies as appropriate 6 Select any other print settings that you want and then click Print HP Real Life technologies HP Real Life technologies make it easy for you to get better photos Automatic red eye removal and adaptive lighting to enhance detail in shadows are just a few of the technologies included 60 HP Deskjet 6980 series Open HP Real Life technologies Follow these steps to open HP Digital Photography Real Life technologies 1 Open the Print dialog box 2 Select the Real Life Digital Photography pane Use HP Real Life technologies Choose from the following items e Adaptive Lighting Adjust the exposure in dar
31. the long edges of the photo install a photo print cartridge in the printer Horizontal lines appear on a photo If light or dark horizontal lines appear on photos 1 Clean the print cartridges Reprint the photo 2 3 Ifthe lines still occur align the print cartridges 4 Reprint the photo Image is printed at an angle HP Deskjet 6980 series Verify that no problem exists with the source image For example if you are printing a scanned image verify that the image was not crooked when it was scanned If the problem is not caused by the source image follow these steps 1 Remove all paper from the In tray 2 Load the paper correctly in the In tray 3 Verify that the paper guides fit firmly against the edge of the paper 4 Follow loading instructions for the paper type Ink smears Follow these guidelines if ink smears appear on the back of the photos or if the paper sticks together e Use an HP photo paper e Verify that the photo paper is not curled If the photo paper is curled place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat If the paper is not curled then follow these steps 1 Open the Print dialog box 2 Select the Paper Type Quality pane 3 Click the Ink tab 4 Move the Ink Density slider toward Light E Note The colors in the image might become lighter 5 Click Print If the problem persists try the following steps 1 Remov
32. the photo print cartridge in the right side of the print cartridge cradle 9 Note Toprotecta print cartridge when itis not in the printer follow these storage Ez guidelines User s guide 61 Chapter 5 Use the photo print cartridge Open the Print dialog box Select the Paper Type Quality pane Choose the appropriate photo paper type in the Paper Type menu In the Quality menu select Normal Best or Maximum dpi Select any other print settings that you want and then click Print oe I Store the photo print cartridge Follow these guidelines when storing the photo print cartridge Maximum dpi The maximum dpi print quality setting offers 4800 x 1200 optimized dots per inch dpi printing The 4800 x 1200 optimized dpi is the highest quality resolution for this printer When 4800 x 1200 optimized dpi is selected in the printer software the tri color print cartridge prints in the 4800 x 1200 optimized dpi mode up to 4800 x 1200 optimized dpi color and 1200 input dpi If a photo print cartridge is also installed the print quality is enhanced A photo print cartridge can be purchased separately if it is not included with the printer 49 Note Using maximum dpi increases the printing time and requires a large Ey amount of disk space Follow these steps to print in the 4800 x 1200 optimized dpi mode 1 Open the Print dialog box 2 Select the Paper Type Quality pane 3 Inthe Paper Type pull down menu click Photo Paper
33. then press the Resume button 8 Reprint the document 79 Note Ifpaperjams occur frequently try using a heavier paper See the reference EZ guide for paper weight specifications Accessories If the Two Sided Printing Accessory is attached to the printer follow these steps to clear a paper jam from the Two Sided Printing Accessory If the Auto Two Sided Print Accessory with Small Paper Tray is attached to the printer follow these steps to clear a paper jam Auto Two Sided Print Accessory with Small Paper Tray Paper problems Printer does not feed paper Try one or more of the following solutions e Reduce the number of sheets in the In tray e Remove the paper from the In tray and then reload it e Use a different type of paper Printer ejects paper If the printer ejects the paper try one of the following solutions e Move the printer away from direct sunlight The printer might have been placed in direct sunlight which can affect the Automatic Paper Type Sensor e Select a paper type other than Automatic e lf you are performing a color calibration install both the tri color and the photo print cartridges e lf you are printing a borderless document and the Resume and Print Cartridge Status lights are flashing follow the borderless printing guidelines e Verify that the protective piece of plastic tape has been removed from the print cartridges e lf you are printing a borderless document and the Resume light an
34. tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Fan the edges of the greeting cards to separate them and then align the edges 5 Place the greeting cards in the In tray with the side to be printed on facing down 6 Push the cards into the printer until they stop 7 Slide the paper guides firmly against the paper 8 Lower the Out tray Print 1 Open the Page Setup dialog box and then select the following settings Paper Size The appropriate card size Orientation The appropriate orientation 2 Click OK 3 Open the Print dialog box HP Deskjet 6980 series 4 Select the Paper Type Quality pane and then specify the following settings Source Upper tray Paper Type The appropriate card type Quality Normal or Best 5 Select any other print settings that you want and then click Print Postcards If the optional Auto Two Sided Print Accessory with Small Paper Tray is attached to the printer follow the steps for printing postcards with the Auto Two Sided Print Accessory with Small Paper Tray Guidelines e Use only cards that meet the paper size specifications for the printer For specifications see the reference guide that came with the printer e Do not exceed the In tray capacity 60 cards Prepare to print To print a single card use the photo envelope feeder To print multiple cards follow these
35. wireless radio 1 Verify that the printer is powered on and is idle Press and hold down the Report Page button 2 3 While holding down the Report Page button press the Cancel button once 4 Release the Report Page bution Manually turn on and off the wireless radio Use the SES button to quickly turn on and off wireless radio Turn radio on Follow these steps to turn on the wireless radio 1 Verify the printer is powered on and idle 2 Open the top cover of the printer User s guide 35 Chapter 4 3 Press the SES button twice two presses within 3 seconds The wireless radio and the Wireless Status light will turn on and stay on 4 Close the top cover 249 Note Ad hoc connections are now possible if the printer s wireless radio is in ad Ey hoc mode Press the Report Page button and verify on the HP Report page that the communication mode is ad hoc the network name SSID is hpsetup and the IP address is something other than 0 0 0 0 If not in ad hoc mode you must access the EWS to change to ad hoc mode or reset the printer to the factory default settings Turn radio off Follow these steps to turn off the wireless radio 1 Verify the printer is powered on and idle and that the Wireless Status light is illuminated 2 Open the top cover of the printer 3 Press the SES button twice two presses within 3 seconds The wireless radio and the Wireless Status light will turn off 4 Close the top cover i N
36. 3 Paper length guide 22749 Note When changing the paper size in the paper tray you must set all three EZ paper guides Set the paper size When changing the paper size in the paper tray all three paper guides must be set to the correct setting 134 HP Deskjet 6980 series Follow these steps to set the paper size 1 Remove the lower tray from the base 2 Slide the paper width guide until the arrow is even with the correct setting 1 Align the arrows EA Note To print on legal sized paper set the paper width guide to LTR 3 Set the paper width fence by carefully inserting it into the appropriate slots Insert the fence into the appropriate slots 3 Tilt the fence back until it locks into place User s guide 135 Chapter 12 EA Note To print on legal sized paper set the paper width guide to LTR 4 Setthe paper length guide by pulling it until the arrow lines up with the paper size 1 Align the arrows E Note To print on legal sized paper pull the paper length guide all the way out Load paper Follow these steps to load paper 1 Remove the lower tray from the base 2 Verify that all three paper guides are set to the correct setting 3 Insert the paper into the lower tray 4 Use the 250 Sheet Plain Paper Tray Accessory If the 250 Sheet Plain Paper Tray Accessory is not installed on the printer follow the installation steps 136 HP Deskjet 6980 series 9 Note The 250 Sheet
37. Color pull down menu click one of the following options ColorSmart SRGB ColorSmart sSRGB is an appropriate option for most print jobs It is used for most Web based documents and current imaging devices ColorSync This option allows the printer driver to manage the color of the document Grayscale Use this option to print colors print as grayscale Application Managed Colors Use this option to allow the program from which you are printing to manage the color of the photo AdobeRGB Use the AdobeRGB setting for documents or photos that were originally created in the AdobeRGB color space When using AdobeRGB to print from a professional software program turn off color management in the program and allow the printer software to manage the color space 4 Select any other print settings that you want and then click Print Gray photo print cartridge The gray photo print cartridge used in conjunction with the tri color print cartridge prints high quality black and white photographs The gray photo print cartridge can be purchased separately if it is not included with the product User s guide 63 Chapter 5 Install the gray photo print cartridge To install the gray photo print cartridge remove the black print cartridge from the printer and then install the gray photo print cartridge in the compartment on the right of the print cartridge cradle For more information see the print cartridge installation
38. Enter a new 4 digit number To reset Bluetooth to factory default settings e HP Printer Utility Click Reset Device Access e EWS Click Yes reset Bluetooth Visibility Security Level User s guide To select the printer s visibility to other Bluetooth devices e HP Printer Utility Select one of the following options Private Mode Only sending devices that have stored the printer s Bluetooth device address can discover and use the printer Public Mode Any Bluetooth device within range can discover and use the printer e EWS Select one of the following options Visible to All Any Bluetooth device within range can print to the printer Not Visible Only Bluetooth devices that have stored the device address of the printer can print to it To set the level of security e HP Printer Utility Select the Encryption Required check box to require a passkey from a Bluetooth device within 55 Chapter 4 continued Option Description range before it can send a print job to the printer Deselect the check box for the printer not to require a passkey e EWS Select one of the following options Low The printer does not require a passkey Any Bluetooth device within range can print to it High The printer requires a passkey from the Bluetooth device before allowing the device to send a print job to it 56 HP Deskjet 6980 series D Print photos The printer software offers several features that m
39. HP Deskjet 6980 series User s guide Hewlett Packard Company notices The information contained in this document is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgements Apple the Apple logo ColorSync the ColorSync logo Finder Mac Macintosh MacOS Powerbook Power Macintosh and Quickdraw are trademarks of Apple Computer Inc registered in the U S and other countries Adobe Adobe Photoshop and Acrobat are trademarks of Adobe Systems Incorporated Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Copyright 2005 Hewlett Packard Development Company L P Contents N User s guide UG INNO airi eiaa A a a eA A e 4 Special TEAUUICS ens a a E a 5 OU STANTS a a ee a a oe ae 6 Printer TEAC S ia ntec asec ernst ataaete sat cemacs a denna eesadaeee 6 BUTLONS ANGUNGHIS waves en atu iene en enti ae a tanta sans lero ees 8 FAS Ay Sachets crea cece ogeta tt a a r IN 10 Photo envelope f
40. Hubs switches and routers can look similar but there are important differences e Hubs are passive Other devices on the network plug into the hub in order to communicate with one another A hub does not manage the network e A switch allows devices on a network to communicate directly with one another ina smooth and efficient manner A switch monitors and directs network traffic in order to allow each transmission the most possible bandwidth By monitoring network traffic a switch minimizes collisions and maximizes speed e Routers primarily connect different networks for example connecting a home network to the Internet Routers are active Routers have network administration tools such as firewalls and DHCP A router can act as a gateway while a hub and a switch cannot Cables Use a CAT 5 Ethernet cable to connect the printer to an Ethernet network Ethernet cables have an RJ 45 plug 1 RJ 45 plug Network communication TCP IP User s guide 47 Chapter 4 Devices on a network communicate with one another using a language called a protocol The printer is designed to operate on networks that use a popular protocol called TCP IP IP address Each device on a network identifies itself with a unique IP address Most networks use a software tool such as DHCP or AutolP to automatically assign IP addresses Internet connections Networks might not be connected to the Internet If you place the printer on a net
41. Note To easily identify the correct side of the cradle in which to install the print Ey cartridge match the symbol on the print cartridge label with the symbol above the print cartridge cradle Selection numbers When buying replacement print cartridges look for the print cartridge selection number You can find the selection number in three places e Selection number label Look atthe label on the print cartridge that you are replacing 92 HP Deskjet 6980 series 1 Selection number label Printer documentation For a list of print cartridge selection numbers see the reference guide that came with the printer HP Printer Utility Open the HP Printer Utility and then select the Supplies pane Ink backup mode The printer can operate with only one print cartridge installed For more information see Ink backup mode Installation instructions Follow these steps to install a print cartridge 1 2 3 4 User s guide Verify that the printer is turned on Load Letter or A4 plain white paper in the In tray Open the printer cover Wait until the print cartridge cradle moves to the right side of the printer and is idle and silent and then lift the print cartridge latch to the open position Slide the print cartridge out of the print cartridge cradle 93 Chapter 10 6 Remove the replacement print cartridge from its packaging and carefully remove the plastic tape Hold the print cartridge so that the copper
42. PA PSK Authentication that uses a Pre Shared Key PSK Used as part of WPA for small networks e None No authentication is in use Encryption The printer s encryption setting e 64 bit WEP Printer is configured with a five character or 10 digit WEP key e 128 bit WEP Printer is configured with a 13 character or 26 digit WEP key AES An encryption method that can be used with WPA TKIP An encryption method that can be used with WPA e None No encryption is being used Access Point The MAC address of the Wireless Access Point WAP for the HW address printer s network This setting applies only to infrastructure networks Not applicable means that the printer is set to ad hoc communication mode Miscellaneous The Miscellaneous section contains information that applies to both Ethernet and wireless networks and PictBridge connections Item Meaning Total Packets Number of packets sent without error Transmitted This item might be requested by HP Service and Support Total Packets Number of packets received without error Received This item might be requested by HP Service and Support PictBridge e Connected The printer is connected to a digital camera Status e Error Something is wrong with the PictBridge connection PictBridge Last The last known error to occur in the printer PictBridge function since Error the printer was last turned on Embedded Web server EWS The printer has an intern
43. The laptop s network name SSID settings have been reconfigured for network_1 The laptop is able to communicate with the printer and is ready to send print jobs to network_1 HP Deskjet 6980 series 1 Network name equals network_1 2 Network name equals network_2 Wireless security The printer can be configured for several wireless security options depending on the type of wireless network of which the printer is part Infrastructure networks e WPA e WEP e Open System Ad hoc networks wireless direct connect e WEP e Open System For more information about wireless security see the authentication and encryption page Add security to the network As with other networks security for wireless local area networks WLANs focuses on access control and privacy Traditional WLAN security includes the use of Service Set Identifiers SSIDs open or shared key authentication static Wired Equivalent Privacy WEP keys and optional Media Access Control MAC authentication This combination offers a rudimentary level of access control and privacy If you are using an access point you might also employ advanced forms of authentication and encryption on the WLAN such as the Pre Shared Key mode of Wi Fi Protected Access WPA PSK To protect the wireless network HP strongly suggests you implement a wireless security scheme either WEP or WPA during setup use an antivirus program to protect against computer v
44. The print cartridges are the correct print cartridges for the printer and are properly installed The paper or other media is correctly loaded in the In tray The printer cover is closed The rear access door is attached Check the printer lights The printer lights indicate the printer status and alert you to potential problems For more information see Printer lights are on or flashing Check the printer cable connection If your printer and computer are USB connected and are not communicating with each other try the following User s guide Make sure the power cord is firmly connected to the printer and plugged into a power outlet Check the USB cable If you are using an older cable it might not be working properly If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length Check the connection from your printer to your computer Verify that the USB cable is securely plugged into the USB port on the back of your printer Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn your printer off and then on again If you are connecting the through a USB hub make sure the hub is turned on If the hub is on try connecting directly to your computer Try connecting the USB cable to another USB port on your computer After you check the connections try restarting your computer
45. ake printing digital photos easier and improve photo quality Learn how to perform the following tasks Print a borderless photo Print a photo with a border Use HP Real Life technologies to touch up photos Use the photo print cartridge for great colors and virtually grain free photos Use the gray photo print cartridge for outstanding black and white photos Achieve the highest printing resolution with maximum dpi Improve printed colors with the following software options Color options Advanced color management Prevent photo paper from curling by following the photo paper storage and handling guidelines Use HP Everyday Photo Paper to save money and ink when printing photos Print borderless photos Use borderless printing to print to the edges of certain paper types and to print on a range of paper sizes from 3 x 5 inch photo paper to a 210 x 594 mm 8 5 x 23 4 inch custom photo size Guidelines For high quality results use a photo print cartridge in combination with the tri color print cartridge Do not print borderless photos in ink backup mode Always have two print cartridges installed in the printer Open the file in a software program such as Adobe Photoshop and assign the photo size Ensure that the size corresponds to the paper size on which you want to print the photo For maximum fade resistance use HP Premium Plus Photo Paper Verify that the photo paper that you are using is flat For informatio
46. al Web page called the embedded Web server EWS that you can access with an Internet browser The EWS provides a simple way to manage the printer on a network User s guide 39 Chapter 4 Use the printer s EWS to do the following e Check the printer s status e Adjust the printer s network configuration e Check estimated ink levels in the print cartridges View network statistics Configure the printer s wireless security settings Configure Bluetooth settings e Visit HP s Web site for support information and to purchase supplies Caution It is recommended that the printer and the computers that use it be on the same subnet Printer installation across subnets can be problematic depending on the type of router used Before using the printer s internal Web page verify that the printer and the computer are powered on and connected to the network Open the embedded Web server Follow these steps to open the printer s internal Web page 1 Launch the Internet browser Use Microsoft Internet Explorer 5 0 or higher Netscape 4 75 or higher or Safari 1 0 or higher 2 Enter either the printer s IP address or host name in the browser s address box 79 Note Ifthe printer is on a different subnet than the computer enter the Ez printer s IP address for example http 192 168 1 1 in the browser s address box to open the embedded Web server Also if the computer uses a proxy server to access the Internet you
47. ample photo paper might be mixed with plain paper Empty the In tray and load only the paper type that is appropriate for the document that you are printing Paper mismatch If you receive an error message about a paper mismatch it indicates that the paper size or type selected in the software program or in the printer software does not match the paper in the In tray You can continue printing with the mismatched paper by pressing the Resume button To cancel printing press the Cancel button To correct the paper mismatch change the paper size and type selections in the software program or the printer software or change the paper in the In tray Printer is stalled 110 If the printer stalls while printing a document press the Resume button If the printer does not start printing again raise the printer cover and then disconnect the power cable from the back of the printer Caution First check for any loose or broken parts in the printer If you find loose or broken parts go to www hp com support or contact HP Support phone HP Deskjet 6980 series numbers are listed in the reference guide that came with the printer or at www hp com support If there are no loose or broken parts follow these steps 1 Check for and remove any obstacles such as packing tape or materials that prevent the print cartridges from moving back and forth 2 Make sure the print cartridges are installed securely in the print cartridge cradle 3
48. and then click the appropriate photo paper type 4 Inthe Quality pull down menu click Maximum dpi 5 Select any other print settings that you want and then click Print 2249 Note Use an HP premium photo paper when printing in the maximum dpi mode Ey to enhance color matching and detail in the photo Color options 62 Use color options to adjust color levels in your photos and change color brightness tone and saturation When you adjust color options the printed colors in your photos differ from the colors that appear on your computer monitor Follow these steps to set color options 1 Open the Print dialog box 2 Select the Paper Type Quality pane 3 Verify that ColorSmart SRGB is selected in the Color pull down menu 4 Click the Color Options tab HP Deskjet 6980 series 5 Adjust the Saturation Brightness and Color Tone to affect how overall colors are printed 6 Adjust the Cyan Magenta Yellow and Black sliders to specify the level of each color that is used in printing 7 Select any other print settings that you want and then click Print Advanced color management Color management defines the range of colors that can be printed The printer software translates the colors of the photo from the current color settings to the color management option that is selected Follow these steps to select a color management option 1 Open the Print dialog box 2 Select the Paper Type Quality pane 3 Inthe
49. ard and insert the envelopes Insert the envelopes with the address side facing outward and the flap to the left 3 Release the paper lever 4 Slide the paper width guide against the edge of the envelopes Print 1 Open the Page Setup dialog box and then select the following settings Paper Size The appropriate envelope size User s guide 143 Chapter 12 2 Click OK Open the Print dialog box 4 Select the Paper Type Quality pane and then select the following settings Source Rear tray Paper Type Plain paper 5 Select any other print settings that you want and then click Print a Problems with the Auto Two Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the front of the printer Follow these steps to remove a paper jam from the Auto Two Sided Print Accessory with Small Paper Tray 1 Turn off the printer 2 Press the buttons on the left and right sides of the accessory and then remove it from the printer Warning Remove the Auto Two Sided Print Accessory with Small Paper Tray before opening it when clearing a paper jam 3 Remove any paper that is inside the printer 4 Lift the back lever on the accessory and then unhook the Small Paper Tray 144 HP Deskjet 6980 series 5 Tilt the Small Paper Tray forward and open the lower door of the accessory 1 2 Tilt the Small Paper Tray Open the lower door 6 Remove any paper tha
50. ate through the WAP Macintosh users may use an AirPort Base Station as a WAP Wireless network examples To see some examples of wireless networks see the wireless network examples page HP Deskjet 6980 series Communication modes There are two types of communication modes for wireless devices e Infrastructure mode e Adhoc Infrastructure mode For optimal performance and security in a wireless network HP recommends you use a Wireless Access Point WAP 802 11b or g to connect the printer and other network devices When network devices are connected through an access point this is called an infrastructure network A wireless network without an access point is called an ad hoc network The advantages of a wireless infrastructure network as compared to an ad hoc network include Advanced network security Enhanced reliability Network flexibility Better performance especially with 802 11g mode Shared Internet access What you need for a wireless infrastructure network To connect the printer to a wireless network you need the following e A wireless 802 11b or g network that includes a wireless access point e Adesktop computer or laptop with either wireless networking support or a network interface card NIC You can use either an Ethernet wired connection or a wireless connection from the computer to the access point If you want to use an Ethernet connection to the access point follow the directions in the
51. att of power Manually powering off the printer is recommended if the printer causes interference with other wireless devices or if you do not plan to use the printer for a long period of time Selecting auto off cancels the FEMP energy savings mode Energy consumption can be prevented by turning the printer power off and then disconnecting the end of the printer power cord from the electrical source Follow these steps to activate the auto off feature 1 Open the HP Printer Utility 2 Select Power Management 3 Follow the onscreen instructions Align the print cartridges The printer automatically aligns the print cartridges after a new print cartridge is installed You can also align the print cartridges at other times to ensure optimal print quality To align print cartridges User s guide 95 Chapter 10 Load Letter or A4 plain white paper in the In tray Open the HP Printer Utility Click Align the Print Cartridges Click Align and then follow the onscreen instructions et Calibrate color Perform a color calibration if the colors in photos that are printed with the photo print cartridge consistently look incorrect Before performing a color calibration align the print cartridges and then reprint the photo If the color is still incorrect perform a color calibration To calibrate color 1 Load Letter or A4 plain white paper in the In tray 2 Verify that both a tri color print cartridge and a photo pr
52. ays the name of the printer Follow the instructions that came with the Bluetooth device to select the printer for printing or to change the name that is displayed for the printer Configure Bluetooth settings The method to configure Bluetooth settings for the printer depends on whether the printer is connected to a network If your printer is not connected to a network 9 Note If your printer is not connected to a network you will need a USB cable to Ey configure the Bluetooth settings Connect a USB cable from your computer to the rear USB port on the printer Open the HP Printer Utility Click Bluetooth Settings Configure the settings you want and then click Apply FW D o 54 HP Deskjet 6980 series If your printer is connected to a network 1 Open the printer s embedded Web server EWS 2 Click the Bluetooth tab 3 Configure the settings you want and then click Apply The following table describes the Bluetooth settings Option Device Address Description The MAC address of your Bluetooth wireless printer adapter Note You cannot change this address Device Name Passkey PIN Reset Bluetooth The device name assigned to the printer so that other Bluetooth devices can identify it The 4 digit number you must enter before you can print using Bluetooth The default passkey is 0000 To change the Passkey e HP Printer Utility Click Change PIN Code and then enter a new 4 digit number e EWS
53. camera to the front USB port on the printer select some photos on the camera for printing PictBridge lights are flashing State of the lights Task Connection light and the Error light are flashing The printer has lost connection with the camera while printing Check the USB connection Connection light is on and the Error light is flashing The camera has lost power Replace the camera batteries or connect it to a power supply User s guide 115 Chapter 11 continued State of the lights Task Connection light is on and the Error light flashes twice The camera has requested an unsupported command Bluetooth printing problems Bluetooth device cannot find the printer Try one of the following solutions e Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on the front of the printer The light on the adapter double blinks once a second when the adapter is ready to receive data e You might be too far from the printer Move the device with Bluetooth wireless technology closer to the printer The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters 30 feet No page came out of the printer The printer might not recognize the type of file sent by the device with Bluetooth wireless technology Reformat the file to a supported file type and then resend A blank page came out of the printer A blank page
54. cess Point WAP Ad hoc networks are typically small and simple for example two wireless computers or a wireless computer and a wireless printer Performance on these types of networks can degrade if more than six devices are on the network Ad hoc networks are also known as peer to peer networks independent basic service stations IBSS or direct connect wireless networks AES Advanced Encryption Standard AES is a U S government sponsored encryption method that uses a complex algorithm called Rijndael AES uses encryption keys to HP Deskjet 6980 series encode data AES automatically changes the encryption keys after a certain time interval thus making the wireless network less vulnerable to eavesdropping Authentication Authentication is a wireless network security strategy On a network with authentication devices use a shared key as a password and communicate only with devices that know the key Authentication does not encrypt the data sent between wireless devices Authentication can be used in conjunction with WEP Authentication keys and WEP keys can be identical AutolP A process by which a device on a network automatically assigns an IP address to itself b BOOTP Bootstrap Protocol BOOTP is an Internet protocol that enables a device to discover its own IP address the IP address of a BOOTP server on the network and a file to be loaded into memory to boot the machine This enables the device to boot without requi
55. cessory duplexer 128 The duplexer is a special hardware device that enables the printer to automatically print on both sides of a page Using a duplexer with the printer has several advantages It allows you to do the following tasks e Print on both sides of a page without manually reloading the page e Use less paper by printing on both sides of paper sheets e Create professional looking brochures reports newsletters and other special items If the duplexer is not packaged with the printer it can be purchased separately from an authorized HP dealer E Note The duplexer is not available in all countries regions HP Deskjet 6980 series The duplexer only supports certain paper types For a list of supported paper types see the duplexer specifications Learn how to install the duplexer Use the duplexer to print a two sided document automatically Follow these tips to solve automatic two sided printing problems Install the duplexer Follow these steps to attach the duplexer to the printer 1 Push the two latch handles on the printer s rear access door toward each other and then remove the door i Note Do not discard the rear access door In order to print either the EZ duplexer or the rear access door must be attached to the printer Insert the duplexer in the back of the printer until both sides snap into place i Note Donot press the buttons on either side of the duplexer when installing E
56. d a Print Cartridge Status light are flashing you might be trying to print a borderless document with only the black print cartridge installed When printing a borderless document always have the tri color print cartridge and a black or photo print cartridge installed User s guide 109 Chapter 11 Out of paper message If an out of paper message is displayed follow these guidelines Paper jam For information about clearing a paper jam see the paper jam page Printer prints on multiple sheets at once If the printer prints on multiple sheets at once follow these guidelines Printer prints on multiple sheets at once If the printer prints on multiple sheets at once check the following Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight Use paper that is within the recommended specifications For paper weight specifications see the reference guide that came with the printer Paper might be loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the paper Reload the paper into the In tray pushing the paper until you feel resistance and then slide the paper guide firmly against the edge of the paper stack The printer might also print on multiple sheets at once if different paper types are loaded in the In tray For ex
57. dering information To view this information click the Print Cartridge Information button Maintain the printer body Because the printer ejects ink onto the paper in a fine mist ink smudges will eventually appear on the printer case and adjacent surfaces To remove smudges stains or dried ink from the exterior of the printer use a soft cloth moistened with water When cleaning the printer keep these tips in mind e Do not clean the interior of the printer Keep all fluids away from the interior e Do not use household cleaners or detergent If a household cleaner or detergent has been used on the printer wipe the exterior surfaces with a soft cloth moistened with water e Do not lubricate the support rod that the print cartridge cradle uses to slide back and forth Noise is normal when the cradle moves back and forth Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing Surface Remedy Skin Wash the area with an abrasive soap White fabric Wash the fabric in co d water and use chlorine bleach Color fabric Wash the fabric in co d water and use sudsy ammonia Caution Always use cold water to remove ink from fabric Warm or hot water can set the ink into the fabric Manually clean print cartridges If the printer is used in a dusty environment a small amount of debris can accumulate on the print cartridge contacts Gather cleaning supplies You need the follow
58. devices that share the same WEP settings as the printer will be able to communicate with the printer WEP depends on encryption keys that are static and provides less security than WPA WEP key A WEP key or encryption key is a sequence of alphanumeric characters or hexadecimal digits After creating a WEP key you must remember it or store it in a secure location You might not be able to retrieve the WEP key if you lose it A WEP key is either 64 or 128 bits long The first 24 bits of the key are provided automatically When creating the WEP key the person creating the key provides the remaining bits 40 bits in the case of a 64 bit key or 104 bits in the case of a 128 bit key Wireless Access Point WAP A Wireless Access Point WAP is a device through which devices for example computers and printers on an infrastructure wireless network communicate with one another A WAP is also called a base station Wireless profile A wireless profile is a collection of wireless network settings that applies to a particular wireless network For example a wireless LAN card can have one profile for a home network and another profile for an office network When installing a device on a network be sure to select the appropriate profile Wireless radio The printer has an internal wireless radio for wireless communication The wireless radio broadcasts on the 2 4 GHz frequency whenever the wireless radio is powered on and enabled The Wireless Statu
59. dex number 8 Review the configuration summary click Apply and then close the EWS Open system A wireless network that does not use any authentication or encryption method is referred to as an open system An open system can still have a minor level of security if the network s wireless access point s does not broadcast the network s network name SSID A device trying to join the network must then know the network name before connecting For more information about network names see the network name SSID page An open system is highly vulnerable to eavesdropping and intrusion Configure the printer for an open system Follow these steps to configure the printer for an open system Open the printer s embedded Web server EWS Click the Networking tab Under Connection click Wireless 802 11 Click the Advanced tab Under Network Settings select Infrastructure or Ad Hoc and then click No Authentication or Encryption 6 Review the configuration summary click Apply and then close the EWS ae oN SecureEasySetup button 32 SecureEasySetup simplifies the setup of a Wi Fi network by automating the processes of configuring new wireless networks and adding devices to existing networks After a user pushes the SecureEasySetup button on their router and printer SecureEasySetup establishes a private connection between the devices and automatically configures the network s Service Set Identifier SSID while enabling WPA
60. e printed text and graphics without changing the paper size To shrink or enlarge text and graphics 1 Open the Page Setup dialog box 2 Inthe Scale box type the percentage by which you want to shrink or enlarge the document Type a number from 25 to 99 to reduce a document image Type anumber from 101 to 400 to enlarge a document image 3 Click OK and then print the document User s guide 87 Printer software Print settings Manage the printer Mac OS X 10 3 and later Manage the printer Mac OS X 10 2 View and change the status of a print job Mac OS X 10 3 and later View and change the status of a print job Mac OS X 10 2 Print settings The printer is controlled by software that is installed on the computer Use the printer software also known as the printer driver to change the print settings for a document To specify the document paper size scaling and orientation use the Page Setup dialog box To specify other print settings for a document and to send the document to the printer use the Print dialog box Page Setup dialog box Use the Page Setup dialog box to modify the document layout To use the Page Setup dialog box open the software program that was used to create the document click File and then click Page Setup Use the Page Setup dialog box to perform the following tasks e Specify your printer so that a complete list of supported paper sizes appears in the Paper Size pull dow
61. e steps to install the printer software on the computer 1 Close all applications running on the computer 2 Insert the printer software CD in the computer s CD ROM drive 3 Follow the onscreen instructions On the Connection Type screen select Wired Network 4 After the installation has completed follow the onscreen instructions to print a test page Ethernet lights The printer s Ethernet lights indicate the status of the printer s Ethernet connection Link light The Link light is solid when the printer is connected to an Ethernet network and powered on State of the Link light State of the printer Connected to an Ethernet network and powered on The printer s wireless radio is disabled when a Ethernet cable is connected to the printer Not connected to an Ethernet network or powered off Activity light The Activity light flashes when the printer is receiving or transmitting data over the Ethernet connection State of the Activity State of the printer light Flashing Receiving or transmitting data over the Ethernet connection 52 HP Deskjet 6980 series continued State of the Activity State of the printer light Off Not receiving or transmitting data over the Ethernet connection Bluetooth wireless printing Use an optional HP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devices to the printer without a cable connection Simply insert the Bluetooth adapt
62. e the paper guides firmly against the paper Lower the Out tray 79 Chapter 7 Print 1 If necessary open the Page Setup dialog box and set the paper size scaling or orientation options 2 Click OK 3 Open the Print dialog box 4 Select the Paper Type Quality pane and then specify the following settings Source Upper tray Paper Type Automatic or select Speciality paper and then click HP Iron on Transfer 5 Select any other print settings that you want and then click Print Banners Guidelines 80 Remove any perforated strips from the banner paper before loading it in the In tray Do not exceed the In tray capacity 20 sheets Prepare to print 1 2 3 Verify that the printer is turned on Remove the Out tray and then remove all paper from the In tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place the banner paper in the In tray so that the unattached edge is on top of the paper stack and pointing toward the printer 1 Unattached edge Slide the paper width guide firmly against the paper EA Note Leave the Out tray off of the printer when printing a banner HP Deskjet 6980 series Print Open the Page Setup dialog box In the Paper Size drop down list click A4 Banner or US Letter Banner Click OK Open the Print dialog box Select the Paper Type Quality pane and then specify the following settings Source
63. e the photo paper and then load plain paper in the In tray 2 Press and hold down the Print Cancel button until the printer starts printing a self test page and then release the button 3 Repeat step 2 until the self test page contains no ink smears Part of the photo is faded If part of the photo is faded follow these guidelines Photo has unwanted border If the photo has an unwanted border follow these guidelines Part of the photo is faded Fading can occur on different parts of a photo Fading occurs on the edges of a printout User s guide 121 Chapter 11 Verify that photo paper is not curled If the photo paper is curled place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat If the problem persists then use photo paper that is not curled For instructions about preventing photo paper from curling see Storing and handling photo paper Fading occurs near the edges of a photo If fading occurs approximately 25 to 63 mm 1 0 to 2 5 inches from the edge of a photo try the following solutions If fading occurs approximately 25 to 63 mm 1 0 to 2 5 inches from the edge of a photo install a photo print cartridge in the printer Photo has an unwanted border 122 The following conditions can create an unwanted border For most paper types If the photo has an unwanted border try one of the following solutions e Align the print cartrid
64. e to print te 2 3 6 Verify that the printer is turned on Raise the Out tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place brochure paper in the In tray pushing the paper into the printer until it stops Slide the paper guides firmly against the paper Lower the Out tray Print borderless brochures oa YS User s guide Open the Page Setup dialog box Click the appropriate borderless paper size in the Paper Size menu Click OK Open the Print dialog box Select the Paper Type Quality pane and then specify the following settings Source Upper tray Paper Type The appropriate brochure paper type Quality Normal or Best Select any other print settings that you want and then click Print 73 Chapter 7 Print brochures with borders 1 If necessary open the Page Setup dialog box and set the paper size scaling and orientation options Open the Print dialog box Select the Paper Type Quality pane and then specify the following settings Source Upper tray Paper Type The appropriate brochure paper type Quality Normal or Best Select any other print settings that you want and then click Print Greeting cards 74 Guidelines Unfold prefolded cards and then place them in the In tray Do not exceed the In tray capacity 30 cards Prepare to print Verify that the printer is turned on 2 Raise the Out
65. eaea a a ae a 150 PINE Carnage recoveren a ence aia os endure Mae eatnaits 151 3 Welcome To find an answer to a question select one of the following topics Special features Get started Connect to the printer Print photos Print photos from a digital camera Print other documents Printing tips Printer software Maintenance Troubleshooting Optional accessories Supplies Specifications Environmental information HP Deskjet 6980 series 2 Special features Congratulations You have purchased an HP Deskjet printer that is equipped with several exciting features User s guide Built in networking capabilities Connect to either a wired or a wireless network without using an external print server Ink backup mode Use ink backup mode to continue printing with one print cartridge when the other print cartridge has run out of ink Print Cancel button Cancel print jobs at the touch of a button Borderless printing Use the entire page surface when printing photos and brochures with the borderless printing feature Real Life technologies Get better photos easier with HP Real Life technologies Automatic red eye removal and adaptive lighting to enhance detail in shadows are just a few of the many technologies included Six ink upgradeable printing Enhanced photo printing with a six ink photo print cartridge purchased separately HP Vivera Inks deliver true to life photo quality and exceptional fade resistance resulting i
66. ed in the wrong place Open the Page Setup dialog box and verify the following settings Paper Size Select the appropriate paper size Scale Select this feature to scale text or graphics to fit on the paper Orientation Verify the appropriate orientation Envelope is printed at an angle 1 Slide the flap inside the envelope before loading it in the printer 2 Confirm that the paper guides fit firmly against the edge of the envelope 3 Reprint the envelope Document does not reflect the new print settings The printer settings might differ from the software program print settings Select the appropriate print settings within the software program Problems with borderless documents Borderless printing guidelines When printing borderless photos or brochures follow these guidelines e Verify that the paper size specified in the Page Setup dialog box matches the size of the paper loaded in the In tray e Select the appropriate paper type in the Paper Type Quality pane e Do not print borderless documents in the ink backup mode Always have two print cartridges installed in the printer User s guide 119 Chapter 11 120 Streaks appear in a light portion of a photo If streaks appear in a light portion of a photo approximately 63 mm 2 5 inches from one of the long edges of the photo try the following solutions If streaks appear in a light portion of a photo approximately 63 mm 2 5 inches from one of
67. ed on Raise the Out tray and then remove all paper from the In tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place the transparencies in the In tray The side to be printed on should face down and the adhesive strip should face up and toward the printer Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another Slide the paper guides firmly against the transparencies Lower the Out tray HP Deskjet 6980 series Print 1 If necessary open the Page Setup dialog box and set the paper size scaling and orientation options 2 Open the Print dialog box 3 Select the Paper Type Quality pane and then specify the following settings Source Upper tray Paper Type Automatic or the appropriate transparency type Quality Normal or Best 4 Select any other print settings that you want and then click Print Labels Guidelines e Use only paper plastic or clear labels that are designed specifically for inkjet printers e Use only full sheets of labels e Avoid using labels that are sticky wrinkled or pulling away from the protective backing e Do not exceed the In tray capacity 30 sheets of labels use only Letter or A4 size sheets Prepare to print 1 Verify that the printer is turned on 2 Raise the Out tray and then remove all paper from the In tray 3 Slide the paper width guide a
68. eeder rrr chose ended idee ee eed eee oes HE ee 12 FI CANIS S casters Ss Ao se0e as svat Soaesavans a a OR 15 MK ACK UD ModE sccoc0seees cece Retest EE TEE 16 Automatic paper type Sensor cccccceccceecceeeceeeceeeeeeeseeeseeeseeeseeeseeeseeeseeeseeeeeess 17 Connect to the printer jc 228 ee i eee ee ee 18 ES Cea ern eee ee rR Pere ee 18 Wireless NEIWIRKING aise Serie aulethid octets E e 19 Wired Ethernet networking cc cccccssecccssceceecccesecseeeeeccessueeeseesesseeeensetensasensaees 46 Bluetooth wireless printing cccccscccsseccesceceseeseececeucessueceseeseueessueeseeeensaeessesens 53 POP UNAU PIA OL OS ice sealers ce ae Nee eee lt 57 FFI DOFOECKICSS PROTOS niapika a a a a ate 57 Print oh t s witha Dorde rirse eera a ead ek ec wed eee vo i 59 HP Real Life technologies ccccscccccseeecceeeeccenseeccesseecseueeecsaueessegeeessuesessenseeeas 60 Photo DIME CAMMG OS sossa i EEE 61 MaximuM GON eirese Ae A aE E r as a T ASORAR 62 Cor OpionS aeaa ee ce A 62 Advanced color management cccccccccseeeeceeeeeeeeeeeeeeeeseeeeeseesesseeeeeseeeeseneenseeeees 63 Gray photo print CarthidG estes os eens cs aaa R a aE eed ee 63 Print black and white photos cccccccccceeceeeeeceeeeeeeeeeeeseeeeaeeeseeeeeeesaeeeeeesneeseess 64 Store and handle photo paper sis ask Gi ccceccke si docces ance beadanaeeldaced tae edtes 64 Save money when printing photos eee eeeeeeceeeeeeeeeeeeeeeeeeseee
69. eeseeeeeesaeeeeseeeeeaees 65 Print photos from a digital Camera ccccccccccseeeeeeeeeeeseeeeeeeeeeeeaeeeeesaeeeeens 66 Usea PiiBidge Came laity eisai eats aaead aN ee a 66 Use a Bluetooth camera phone ccccccccceccceeceeeeeeeeeseeeeeeeeeaeeeseeeseeeesaeesseesaeeees 68 Print other GOCUMENES onasini acesetedeeee ee wheter chee ed ates Load 69 ae emer ene ee me ER eee RE ee SER MDM Re ONE one Se aR Ne eT ER OR ener eee Oe ee are 69 LEIET i553 set cl ec eee eee eee a ae 70 DOCUMEN ses 525458 Gas ai EA e AE EA eS aeaa 71 ENVELOPE Sarr EEE dec E E e a 72 EOC MUS S saa RT e EA Ee tate eacnaseeteawudhs canceusi eens 2uus 73 Greeting Cards caerse chad se e boccocen cua eae e 74 FOSICANS saccotea testcase E wave oa eae aes auatacua teaser eet eee hese as 15 TANI SD AN CMCICS sausaine sta tart ala hats ara he pen dar asnaedte a Sar et desu 76 Eele E E E A E E E E A EI E O A A ES E ee E S S TT Index cards and other small media 0 n0nnnnnonnnnnnennnnnnennnsnnrrrsrrsrnerrsrerrrerrnrrerenns 78 konon tansiers senine aan a A E 79 Banne o aeea On ee E E A A E 80 CD DVD Tat GS ena E E aes ede ec ess 81 Printing UDS erin atte atonc mentee a EE eae EE Aa EAE eN EEEa RAER 83 1 10 11 General 6veryday Printing aiseivesicchucteelodentiesiecebulialon E A E R E A E 83 Presentation Printuar a en ae adele 83 Select a OMI QUAY siia E 83 SEL TIE page OFS I eraen a A 84 Printcolated Coplas ariora i E E a EEA E aN a 84 Prin
70. elect the connection type for the printer for example USB Select the printer name from the list 5 Click Add Set a default printer Follow these steps to set the printer as the default printer 1 In Finder click Applications then click Utilities and then double click Printer Setup Utility 2 Select the printer and then click Make Default The printer name appears in bold text to indicate that it is the default printer Delete a printer Follow these steps to delete a printer from your computer 1 In Finder click Applications then click Utilities and then double click Printer Setup Utility 2 Click the name of the printer that you want to delete 3 Click Delete Manage the printer Mac OS X 10 2 Use Print Center to manage the printer Managing the printer includes the following tasks e Add a printer e Seta default printer e Delete a printer User s guide 89 Chapter 9 Add a printer Follow these steps to add a printer to your computer 1 2 In Finder click Applications then click Utilities and then double click Print Center Click Add Printer The Add Printer dialog box appears Select the connection type for the printer for example USB Select the printer name from the printer list Click Add Set a default printer Follow these steps to set the printer as the default printer 1 2 In Finder click Applications then click Utilities and then double click Print
71. eless device to another wireless device e Controlling access to network resources through authentication protocols Only devices that share the same WPA settings as the printer will be able to communicate with the printer For example if the printer s network uses WPA only devices that have the same WPA settings as the printer will be able to use the printer WPA provides better security than WEP WPA is a network feature WPA is an optional wireless network feature Not all wireless networks use WPA Configure the printer for WPA only if the printer s network uses WPA The printer s WPA settings must match the network s settings If the printer s network does not use WPA do not configure the printer to use WPA If you do not know if the network uses WPA see the configuration utility for the computer s NIC card or the network s Wireless Access Point WAP Encryption WPA uses encryption keys to encode data The printer supports two types of WPA encryption TKIP and AES For more information about TKIP and AES see the authentication and encryption page To add WPA security Follow these steps to configure the printer to use WPA Open the printer s embedded Web server EWS Click the Networking tab Under Connection click Wireless 802 11 Click the Advanced tab Under Network Settings select Infrastructure and then click WPA PSK Authentication Chey Se a HP Deskjet 6980 series 6 Select one of the following o
72. en pull out the paper length guide 4 Place the cards in the In tray as far to the right as possible The side to be printed on should face down and the short edge should point toward the printer 5 Push the cards into the printer until they stop 6 Slide the paper guides firmly against the cards 7 Replace the Out tray Print 1 78 Open the Page Setup dialog box and then select the following settings Paper Size The appropriate card size Orientation The appropriate orientation HP Deskjet 6980 series Click OK Open the Print dialog box Select the Paper Type Quality pane and then specify the following settings Source Upper tray Paper Type Automatic or the appropriate paper type Quality Normal or Best Select any other print settings that you want and then click Print iron on transfers Guidelines When printing a mirror image the text and the pictures are horizontally reversed from what is displayed on the computer screen Do not exceed the In tray capacity 20 iron on transfers Prepare to print 1 2 3 T User s guide Verify that the printer is turned on Raise the Out tray and then remove all paper from the In tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place the iron on transfer paper in the In tray with the side to be printed on facing down Push the paper into the printer until it stops Slid
73. ensor or select a specific paper type Use the automatic paper type sensor Automatic is the default paper type setting When it is used the auto paper type sensor automatically selects the print settings that are appropriate for the media that you are printing particularly when HP paper and media are used 279 Note The Automatic Paper Type Sensor cannot be used for documents that Ey are printed from the 250 Sheet Plain Paper Tray Accessory Follow these steps to use the auto paper type sensor 1 Open the Print dialog box 2 Select the Paper Type Quality pane 3 Inthe Paper Type pull down menu click Automatic 4 Select any other print settings that you want and then click Print 2249 Note Do not use the Automatic setting for high quality printouts Instead select EZ a specific paper type Select a specific paper type When printing a higher quality document HP recommends that you select a specific paper type Follow these steps to select a specific paper type 1 Open the Print dialog box 2 Select the Paper Type Quality pane 3 Inthe Paper Type pull down menu click the specific paper type 4 Select any other print settings that you want and then click Print Select a paper source The printer offers three sources for paper User s guide 85 Chapter 8 250 Sheet Plain Paper Auto Two Sided Print In tray Tray Accessory Accessory with Small Paper Tray Follow these steps to select a paper source 1 O
74. er also known as a dongle into the front USB port of the printer and print from a Bluetooth device such as a PDA camera phone or computer For more information see the documentation included with the adapter Configure the Bluetooth settings on the printer by using either the printer s embedded Web server EWS or the HP Printer Utility depending on whether the printer is connected to a network The basic procedure for printing from any device with Bluetooth wireless technology is the same 1 Have the device search for available Bluetooth printers 2 Select the printer when it is displayed on the device 3 Send the print job Check the documentation that came with the device for detailed instructions User s guide 53 Chapter 4 Connect the HP Bluetooth Wireless Printer Adapter to the printer 1 Insertthe HP Bluetooth Wireless Printer Adapter into the front USB port of the printer 1 Front USB port 2 Some Bluetooth devices exchange device addresses when they communicate with each other and establish a connection Also some Bluetooth devices display the name of the printer when connected If the Bluetooth device requires the address of the printer a Print an HP Report page The device address of the Bluetooth printer adapter is listed in the Bluetooth settings b Enter the device address into the Bluetooth device following the instructions that came with the Bluetooth device If the Bluetooth device displ
75. er remove the print cartridge on the right and then lower the cover Follow one of these steps Ifthe light is flashing Open the printer cover replace the print cartridge that you removed and then remove the other print cartridge Proceed to step 3 Ifthe light is off There is a problem with the print cartridge that you removed Proceed to step 3 Manually clean the print cartridge After cleaning the print cartridge reinsert it into the printer 125 Chapter 11 lf the light continues to flash replace the print cartridge All lights are flashing The printer might need to be restarted 1 Press the Power button to turn off the printer and then press the Power button to restart the printer Proceed to step 2 if the lights continue to flash Press the Power button to turn off the printer Disconnect the printer power cord from the electrical outlet Reconnect the printer power cord to the electrical outlet Press the Power button to turn on the printer ae a Document prints slowly 126 Multiple software programs are open The computer resources are insufficient for the printer to print at its optimum speed To increase printer speed close all unnecessary software programs when printing Complex documents graphics or photos are printing Documents containing graphics or photos print more slowly than text documents Best or maximum dpi print mode is selected The printer prints more slowly when Best
76. es 14 Specifications e Printer specifications Printer specifications See the reference guide that came with the printer for complete printer specifications including this information e Types sizes and weights of paper and other printing media that can be used with the printer e Print speeds and resolutions e Power requirements e Computer operating system requirements User s guide 149 15 Environmental information e Environmental statement e Print cartridge recovery Environmental statement Hewlett Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured shipped and used Reduction and elimination Paper use The printer s two sided printing capability reduces paper usage and the resulting demands on natural resources In addition the Print Cancel button allows the user to save paper by quickly canceling a print job as needed This equipment is suitable for using recycled papers in accordance with EN 12281 2002 Recycled paper All paper documentation for this printer is printed on recycled paper Ozone Ozone depleting chemicals such as CFCs have been eliminated from Hewlett Packard s manufacturing processes Recycling Design for recycling has been incorporated into this printer The number of materials has been kept to a minimum while ensuring proper functionality and reliabil
77. ese steps MAC addresses One of these settings in the printer Follow these steps might be incorrect Communication mode Network Name SSID Channel Ad hoc networks only Authentication Type Encryption WPA TKIP 3 Reprint the document If the document still does not print then reset the printer to its factory default settings and use the printer software CD to reinstall the printer software Computer s wireless card is set to the wrong wireless profile A wireless profile is a set of network settings unique to a given network A single wireless card might have several wireless profiles for example one for a home network and one for an office network Open the configuration utility for the network card installed on the computer and verify that the profile selected is the profile for the printer s network If not select the correct profile The radio signal is weak If the printer is printing slowly then the radio signal might be weak Print an HP Report page and look at the radio signal strength numbers 5 indicates an excellent signal 1 indicates a poor signal If the signal is weak then follow the guidelines below User s guide 105 Chapter 11 106 Reduce interference in a wireless network The following tips will help reduce the chances for interference in a wireless network e Keep the wireless devices away from large metal objects such as filing cabinets and other electr
78. et User s guide 49 Chapter 4 Caution HP does not recommend this configuration If possible use a gateway to manage the network s Internet access in order to limit exposure to viruses and guard against unwanted entry Ethernet network without an Internet connection In this example the network devices are connected to a hub Devices use AutolP to obtain IP addresses Install the printer on an Ethernet network Installing the printer on an Ethernet network is a two part process First you must connect the printer to the network Then you must install the printer software on each computer that will use the printer e Connect the printer to an Ethernet network e Install the printer software Connect the printer to an Ethernet network Follow these steps to connect the printer to an Ethernet network 1 If necessary set up the printer hardware For printer hardware setup instructions see the setup poster that came with the printer 2 Verify that the printer is powered on 3 Connect the Ethernet cable to an available port on the network hub or router B Note Do not plug the Ethernet cable into a port labeled WAN Uplink or Internet 4 Connect the Ethernet cable to the Ethernet port on the back of the printer 50 HP Deskjet 6980 series nao Note The printer s wireless radio is disabled when a Ethernet cable is EZ connected to the printer 5 Do one of the following State of the Link Task light Go to step
79. et mode button when you require quieter printing such as when a baby is sleeping nearby or when clients are in the office By pressing the Quiet mode button the speed and sound level of the print job is reduced To resume normal printing speed press the Quiet mode button again The button is illuminated when Quiet mode is active Quiet mode can be used in Normal Fast Normal and Draft print modes If the printer is printing while the Quiet mode button is pressed Quiet mode goes into effect on the next page The light on the Quiet mode button will blink to show that the mode is pending and then turn on fully when Quiet mode is in effect Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the print cartridges User s guide 9 Chapter 3 1 The left status light represents the tri color print cartridge which is installed in the left side of the print cartridge cradle The light is on and solid when the tri color print cartridge is low on ink The light flashes when the tri color print cartridge needs to be serviced 2 The right status light represents the print cartridge that is installed on the right side of the print cartridge cradle That print cartridge can be the black print cartridge the photo print cartridge or the gray photo print cartridge The light is on and solid when the black photo or gray photo print cartridge is low on ink The light flashes when the black phot
80. etup dialog box and set the paper size scaling or orientation options 2 Open the Print dialog box User s guide 81 Chapter 7 3 Select the Paper Type Quality pane and then specify the following settings Paper Type HP CD DVD Tattoo E Note Selecting this paper type automatically results in a mirrored image Source Upper tray 4 Select any other print settings that you want and then click Print 82 HP Deskjet 6980 series 8 Printing tips Save time e Use the 250 Sheet Plain Paper Tray Accessory to reload the printer less often e Set the order that the pages print e Print collated copies Save money e Print multiple pages on a single sheet of paper e Print a two sided document e Use HP Everyday Photo Paper to save money and ink when printing photos Enhance the quality of printouts Select the correct paper type Select the correct print quality Resize the document as needed Print a borderless brochure General everyday printing Use General everyday printing to print documents quickly e Documents e E mail Presentation printing Use Presentation printing to print high quality documents including e Letters e Brochures e Transparencies Select a print quality Follow these steps to select a print quality 1 Open the Print dialog box 2 Select the Paper Type Quality pane 3 Select one of the following settings from the Quality pull down menu Fast draft Prints at the fastest pr
81. etwork f Firewall A combination of hardware and software tools that protects a network from unwanted entry User s guide 43 Chapter 4 44 g Gateway A dedicated device router or computer that connects two different networks For example a computer on an Ethernet network can act as a gateway between the network and the Internet h Host Name The name by which the printer identifies itself on the network The printer s host name is displayed on the HP Report page Use the host name to open the printer s embedded Web server EWS Hub A simple device that acts as the center of an Ethernet network Other devices on the network are connected to the hub i ICS Internet Connection Sharing A Windows program that allows a computer to act as a gateway between the Internet and a network ICS uses DHCP to assign IP addresses For more information about ICS see the Windows documentation Internet Sharing A Macintosh OSX program that allows a computer to act as a gateway between the Internet and a network For more information about Internet Sharing see the Macintosh documentation IP address Internet Protocol address A unique number that identifies a device on a network The IP address is often automatically assigned by DHCP or AutolP However a device can be manually assigned a static IP address Infrastructure network A type of wireless network in which devices communicate with each other through a Wireless Access
82. fe Digital Photography pane and then set the HP Real Life technologies as appropriate 6 Select any other print settings that you want and then click Print If you printed on photo paper that has a tear off tab remove the tab to make the document completely borderless HP Deskjet 6980 series Print photos with a border Follow these instructions to print photos with a white border Guidelines For high quality results use a photo print cartridge in combination with the tri color print cartridge For maximum fade resistance use HP Premium Plus Photo Paper Open the file in a software program such as Adobe Photoshop and assign the photo size Ensure that the size corresponds to the paper size on which you want to print the photo Verify that the photo paper that you are using is flat For information about preventing photo paper from curling see the photo paper storage instructions Do not exceed the In tray capacity 25 sheets of photo paper Prepare to print To print a single small photo use the photo envelope feeder To print larger or multiple photos follow these steps 1 2 g User s guide Verify that the printer is turned on For small photos remove the Out tray For large photos raise the Out tray Remove all of the paper from the In tray Slide the paper width guide all the way to the left and then pull out the paper length guide Verify that the photo paper is flat Place the photo paper in
83. ges e Verify that no problem exists with the source image For example if you are printing a scanned image verify that the image was not crooked when it was scanned HP Deskjet 6980 series For photo paper with a tear off tab If the border appears below the tear off tab remove the tab If the border appears above the tear off tab e Align the print cartridges e Verify that no problem exists with the source image For example if you are printing a scanned image verify that the image was not crooked when it was scanned Error messages Out of paper message If you receive an out of paper message follow these guidelines Problem with the print cartridge message The Print Cartridge Status light comes on when a print cartridge is low on ink The Print Cartridge Status light flashes when a print cartridge is improperly installed or malfunctioning For instructions about correcting the problem Print cartridge status light is on or flashing User s guide 123 Chapter 11 Print cartridge carriage is stalled message Follow these steps if the printer stalls while you are printing a document Paper detected does not match paper size or type selected message If you receive an error message about a paper mismatch it indicates that the paper size or type selected in the software program or in the printer software does not match the paper in the In tray Follow these instructions to resolve the problem Printing in ink backup
84. hat the tab is pointing away from the printer Slide the paper guides firmly against the paper For small photos replace the Out tray For large photos lower the Out tray Insert the HP Bluetooth Wireless Printer Adapter into the front USB port of the printer 1 Front USB port The light on the adapter indicates its status Display Description Double blinking once a The device is installed and has power second Rapid blinking A sending device is discovering the HP wireless printer adapter On steady The HP wireless printer adapter is receiving data Follow the instructions in the documentation that came with the digital camera to send photos to the printer HP Deskjet 6980 series 7 Print other documents DK E mail Brochures Greeting cards Postcards Transparencies Z Labels Index cards Banners lron on transfers CD DVD tattoos Envelopes Printing tips Minimize the cost and effort while maximizing the quality of the printouts with printing tips Printer software Learn about the printer software E mail Guidelines Do not exceed the In tray capacity 150 sheets of plain paper Prepare to print 1 Verify that the printer is turned on 2 Raise the Out tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Place plain paper in the In tray pushing the paper into the printer until it stops 5 Slide the paper guides firmly against the
85. he accessory Learn how to configure the printer to use the accessory when printing from a digital camera Follow these tips to solve printing problems when using the accessory Install the Auto Two Sided Print Accessory with Small Paper Tray Use these steps to install the Auto Two Sided Print Accessory with Small Paper Tray 1 Push the two latch handles on the printer rear access door toward each other and then remove the door Do not discard the rear access door In order to print the accessory or the rear access door must be attached to the printer 138 HP Deskjet 6980 series 2 Insert the accessory into the back of the printer until both sides snap into place 249 Note Do not press the buttons on either side of the accessory when Ey installing it into the printer Use the buttons only when removing the accessory from the printer Print postcards Guidelines e Use only cards that meet the specifications for the Auto Two Sided Print Accessory with Small Paper Tray For more information see the Auto Two Sided Print Accessory with Small Paper Tray specifications e When printing a large number of cards remove the printed material from the printer s Out tray about halfway through the print job e Do not exceed the maximum capacity for the rear tray 100 cards Prepare to print 1 Slide the paper width guide to the left 2 Pull the paper lever forward and insert the cards The address side of the cards should face
86. he accessory load the photo paper into the accessory and then follow the PictBridge printing instructions i Note The printer only needs to be configured to print PictBridge photos from the Ey Auto Two Sided Print Accessory with Small Paper Tray once After being configured the printer will attempt to print from the accessory until the printer is configured to use the In tray for PictBridge photos Configure the printer to feed paper from the In tray Follow these steps to configure the printer to feed paper from the In tray for PictBridge photos 1 Press and hold down the Report Page button 2 While holding down the Report Page button press the Cancel button twice and then press the Resume button once 3 Release the Report Page button Print small photos Guidelines e For high quality results use a photo print cartridge in combination with the tri color print cartridge e For maximum fade resistance use HP Premium Plus Photo Paper and install a photo print cartridge in the printer e Learn how to use the available photo printing features e Use HP Everyday Photo Paper Semi gloss to save money and ink when printing photos e Verify that the photo paper that you are using is flat For information about preventing photo paper from curling see the photo paper storage instructions e Do not exceed the In tray capacity 80 sheets of photo paper Prepare to print 1 Slide the paper width guide to the left 2 Pull the pape
87. he camera and then set it to PictBridge mode If you do not know how to set the camera to PictBridge mode see the documentation that came with the camera e Note When the camera is connected correctly the Connection light is Ey illuminated The Connection light blinks green when printing from the camera If the camera is not PictBridge compatible or is not in PictBridge mode the Error light flashes HF DEET at Connection light 2 Error light After you successfully connect the camera to the printer you can print the photos Be sure the size of the paper loaded in the printer matches the setting on the camera See the documentation that came with the camera for detailed information on printing from the camera User s guide 67 Chapter 6 Use a Bluetooth camera phone If you have a camera phone with Bluetooth wireless technology you can purchase an optional HP Bluetooth Wireless Printer Adapter and print from the camera using a Bluetooth wireless connection Print photos from a Bluetooth camera 1 2 3 8 68 Verify that the printer is turned on For small photos remove the Out tray For large photos raise the Out tray Remove all of the paper from the In tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place the photo paper in the In tray with the side to be printed on facing down If you are using photo paper with a tear off tab verify t
88. he following settings Network name SSID A network name or Service Set Identifier SSID identifies a particular wireless network In order to operate on a network a device must know the network s network name For an in depth explanation of network names see the network names page Wireless profiles A wireless profile is a group of network settings unique to a given wireless network A wireless device might have wireless profiles for several wireless networks In order to use the printer the computer must be set to the profile for the printer s wireless network For example a laptop that is used both at work and at home might have one profile for a wireless network at work and another profile for a wireless network at home The printer does not support multiple profiles For more information on wireless profiles see the wireless profiles page Wireless security Devices on a wireless network must share the same security settings For a description of the wireless security options available for the printer see the wireless security page Reduce interference in a wireless network The following tips help reduce the chances for interference in a wireless network HP Deskjet 6980 series e Keep the wireless devices away from large metal objects such as filing cabinets and other electromagnetic devices such as microwaves and cordless telephones as these objects can disrupt radio signals e Keep the wireless devices
89. he printer software and the software program that you are using e The photo paper is not curled if you are printing on two sided photo paper Photo paper should be flat before printing See storing and handling photo paper for more information e The paper size selected in the Page Setup dialog box is supported by the duplexer e The paper type selected in the Paper Type Quality pane is supported by the duplexer See the duplexer specifications for a list of supported paper types and sizes Auto Two Sided Print Accessory with Small Paper Tray specifications 146 Dimensions when attached to printer 219 3 mm 8 63 in tall x 320 5 mm 12 62 in wide x 142 1 mm 5 6 in deep Duplexing specifications For duplexing specifications including skew media weight and media sizes for paper fed into the printer through the printer In tray see the Automatic Two Sided Printing Accessory specifications Small paper tray specifications Media thickness 7 12 mils Media sizes e Size range Width 81 3 to 106 mm 3 2 to 4 17 in Length 116 8 to 304 8 mm 4 6 to 12 in e Cards 10x15 cm 10x15 cm with tab 4x6 in 4x6 in with tab A6 105x148 mm Index card 4x6 in L 89x127 mm e Photo paper 10x15 cm 10x15 cm with tab 4x6 in 4x6 in with tab HP Deskjet 6980 series A6 105x148 mm L 89x127 mm L 89x127 mm with tab Panoramic 4x10 in 4x11 in 4x12 in Envelopes No 10 Envelope
90. ine The printer is not connected to a network Active Connection Type URL Hardware Address MAC The type of network the printer is connected to e Wired The printer is connected to an Ethernet network e Wireless The printer is connected to a wireless network e Disabled The printer is not connected to a network The address to use in order to open the printer s embedded Web server The printer s Media Access Control MAC address Firmware Revision number of the printer s internal software Revision This item might be requested by HP Service and Support Host Name The printer s host name on the network IP Address The printer s current IP address on the network Subnet Mask The printer s subnet mask Default Gateway Configuration Source The printer s gateway address How the printer obtained its IP address e Automatic AutolP or DHCP e Manual Static IP address User s guide 37 Chapter 4 38 continued Item Meaning DNS Server The IP address of the printer s domain name server Not Specified means that no IP address has been set This setting does not apply to the printer mDNS The printer s mDNS service name on the network This name is used by Apple Rendezvous to identify the printer on Mac OS X v10 2 3 and higher Admin Indicates whether the printer s embedded Web server is password Password protected e Set A password is required e Not Set A password is not re
91. ing items to clean the print cartridges e Distilled water tap water can contain contaminants that can damage the print cartridge e Cotton swabs or other soft lint free material that will not stick to the print cartridge Be careful not to get ink on your hands or clothing as you clean User s guide 97 Chapter 10 Prepare to clean 1 Open the printer cover 2 Wait until the print cartridge cradle moves to the right side of the printer and is idle and quiet 3 Remove the print cartridges and place them on a piece of paper with the copper strips facing up Caution Do not leave the print cartridges outside the printer for more than 30 minutes Cleaning instructions 1 Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab 2 Wipe the print cartridge copper contacts with the cotton swab Caution Do not touch the print cartridge ink nozzles Touching the ink nozzles will result in clogs ink failure and bad electrical connections 1 Ink nozzles do not touch 2 Copper contacts 3 Repeat this process until no ink residue or dust appears on the swab 4 Insert the print cartridges in the printer and then close the printer cover Maintain print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality e Keep all print cartridges in their sealed packages until they are needed Print cartridges should be stored at room
92. int Center Double click the printer name to display the print queue Click a print job to select it Use the following buttons to manage the print job Delete Cancel the selected print job Hold Pause the selected print job Resume Continue a paused print job Stop Jobs Pause all print jobs in the print queue 91 10 Maintenance Install print cartridges Set the auto off feature Align the print cartridges Calibrate color Automatically clean print cartridges Print a test page View estimated ink levels Maintain the printer body Remove ink from your skin and clothing Manually clean print cartridges Maintain print cartridges HP Printer Utility Install print cartridges When you need to replace print cartridges make sure you have the correct print cartridges for the printer and then install them in the print cartridge cradle Print cartridge combinations For printing most documents use the tri color print cartridge and the black print cartridge When printing photos use the photo print cartridge along with the tri color print cartridge For printing high quality black and white photographs use the gray photo print cartridge in conjunction with the tri color print cartridge Always install the tri color print cartridge in the left side of the print cartridge cradle Install the black photo print cartridge or the gray photo print cartridge in the right side of the print cartridge cradle 2249
93. int cartridge are installed in the printer 3 Open the HP Printer Utility 4 Click Calibrate Color 5 Click Start and then follow the onscreen instructions Automatically clean print cartridges If the printed pages are missing lines or dots or if they contain ink streaks the print cartridges might be low on ink or might need to be cleaned If the print cartridges are not low on ink follow these steps to clean the print cartridges automatically 1 Open the HP Printer Utility 2 Click Clean the Print Cartridges 3 Click Clean and then follow the onscreen instructions If the documents are still missing lines or dots after cleaning replace the print cartridges Caution Clean print cartridges only when necessary Unnecessary cleaning wastes ink and shortens the life of the cartridge Print a test page Follow these instructions to print a test page 1 Open the HP Printer Utility 2 Click the Print a Test Page button and then follow the onscreen instructions View estimated ink levels Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer 1 Open the HP Printer Utility 2 Click the Estimated Ink Levels tab 96 HP Deskjet 6980 series 79 Note Ifthe print cartridges were used before being installed in the printer the Ez estimated ink levels will not appear on the Estimated Ink Levels tab The Estimated Ink Level tab also contains print cartridge or
94. inter is visible to other Bluetooth devices that are within range e Visible to all Any Bluetooth device within range can print to the printer e Not visible Only Bluetooth devices that have stored the device address of the printer can print to it Security The level of security set for the printer connected by Bluetooth e High The printer requires a passkey from the Bluetooth device before allowing the device to send a print job to it e Low The printer does not require a passkey Any Bluetooth device within range can print to it Tray Select Note If the optional 250 Sheet Plain Paper Tray Accessory is not installed the Tray Select options will not appear e Upper Tray Selects the upper tray as the paper source e Lower Tray Selects the lower tray as the paper source Reset Bluetooth Resets the printer s Bluetooth settings to the factory default settings e Yes reset Bluetooth Resets Bluetooth to factory default settings e No Settings remain as they are Reset the printer to the factory default settings After the printer is configured for a network its configuration settings are saved in its memory Resetting the printer to its factory default settings will clear all the settings from the printer s memory for the network This should only be done as a last resort when troubleshooting the printer User s guide 41 Chapter 4 Also resetting the printer to its factory default settings erases the e
95. inting speed while using the least amount of ink Fastnormal Prints more quickly than Normal mode and ata higher print quality than Fast draft Normal Provides the best balance between print quality and speed This is the appropriate setting for most documents User s guide Chapter 8 Best Provides high quality printing Maximum dpi Provides the highest quality printing but requires longer to print than Best and requires a large amount of disk space 4 Select any other print settings that you want and then click Print Set the page order The page order determines the order in which your multipage documents print To set the page order follow these steps 1 Open the Print dialog box 2 Select the Paper Handling pane 3 Select one of the following options Selectthe Reverse page order check box to print the first page of the document last This setting saves time because you do not have to reorder the printed pages It is the appropriate setting for most print jobs Clear the Reverse page order check box to print the last page of the document last 4 Select any other print settings that you want and then click Print A Note The reverse page order feature is only available in Mac OS X 10 3 and later Print collated copies If you are printing several copies of a document at one time use collation so that you do not have to re arrange the copies after printing i Note Some softwa
96. iruses and follow basic security rules such as setting strong passwords and not opening unknown attachments Other network components including firewalls intrusion detection systems and segmented networks should also be considered as part of the network design 19749 Note If you decide to add encryption and authentication to the network after EZ installing the printer change the settings on the printer prior to changing them on other devices on the network User s guide 27 Chapter 4 Authentication and encryption Wireless security is a complex and developing topic This page gives a brief overview of the basics involved in making a wireless network secure In the simplest terms wireless security involves two strategies authentication and encryption A wireless security method such as WEP or WPA involves varying levels of authentication and encryption Authentication Definition Authentication verifies the identity of a user or device before granting access to a network making it more difficult for unauthorized users to access network resources In order to be authenticated and allowed to use a network a device must supply a known password to other devices on the network If the device cannot supply the correct password it will not be able to use other devices on the network Types of authentication The printer supports three types of authentication Each type of authentication has its benefits and limitations
97. ity Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair Printer packaging The packaging materials for this printer have been selected to provide maximum protection for the least cost possible while attempting to minimize environmental impact and facilitate recycling The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates Plastic parts All major plastics and plastic parts are marked according to international standards All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer Product longevity To ensure the longevity of the HP Deskjet printer HP provides the following e Extended warranty Details can be found in the reference guide that came with the printer e Replacement parts and consumables are available for a limited period after production has stopped e Product take back To return this product to HP at the end of its useful life go to www hp com recycle To return empty print cartridges to HP see print cartridge recovery 2749 Note The extended warranty and product take back options are not Ey available in all countries regions 150 HP Deskjet 6980 series Recycling information for the European Union Important recycling
98. k areas of photos to bring out detail Click Auto to allow the printer software to automatically balance lightness and darkness e Photo Brightening Automatically enhance colors and contrast for washed out photos Click Auto to allow the printer software to intelligently brighten the photo focusing only on areas that need adjustment e SmartFocus Enhance the image quality and clarity of low resolution images such as those downloaded from the Internet Click On to allow the printer software to sharpen details in the image automatically e Smoothing Soften an image Click Auto to allow the printer software to set the level of smoothing for the image automatically e Sharpness Adjust the image sharpness to your preference Click Auto to allow the printer software to set the level of sharpening for the image automatically e Auto Red eye Removal Click On to automatically remove or reduce red eye in the photo e Summary View all the current settings at a glance Photo print cartridge The photo print cartridge when used in conjunction with the tri color print cartridge provides virtually grain free photos It offers exceptional fade resistance for photos that are printed on HP Premium Plus Photo Paper The photo print cartridge can be purchased separately if it is not included with the printer Install the photo print cartridge To install the photo print cartridge remove the black print cartridge from the printer and then install
99. ll the way to the left and then pull out the paper length guide 4 Fan the edges of the label sheets to separate them and then align the edges 5 Place the label sheets in the In tray with the label side facing down 6 Push the sheets into the printer until they stop 7 Slide the paper guides firmly against the sheets 8 Lower the Out tray Print 1 Open the Page Setup dialog box and then select the following settings Paper Size A4 or US Letter Orientation The appropriate orientation User s guide 77 Chapter 7 a Click OK Open the Print dialog box Select the Paper Type Quality pane and then specify the following settings Source Upper tray Paper Type Automatic or Plain paper Select any other print settings that you want and then click Print Index cards and other small media If the optional Auto Two Sided Print Accessory with Small Paper Tray is attached to the printer follow the small media printing steps for the Auto Two Sided Print Accessory with Small Paper Tray Guidelines Use only cards and small media that meet the paper size specifications for the printer For specifications see the reference guide that came with the printer Do not exceed the In tray capacity 60 cards Prepare to print 1 Verify that the printer is turned on 2 Remove the Out tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and th
100. m a USB connection to a network connection If you initially installed the printer as a standalone printer with a USB connection and later decided to set up the printer on a network you must change how the printer is accessed If you already understand how to connect to a network you can use the general instructions that follow For more detailed instructions on connecting the printer to a network see the setup guide that came with the printer 79 Note Foroptimal performance and security in a wireless network use an access point such as a wireless router to connect the printer To change a USB connection to a wireless connection 1 Unplug the USB connection from the back of the printer 2 Insert the printer software CD in the computer CD ROM drive The Setup Wizard begins 3 On the Connection Type screen select Wireless and then click Next 4 Follow the onscreen instructions to complete the network installation HP Deskjet 6980 series To change a USB connection to an Ethernet connection 1 Unplug the USB connection from the back of the printer 2 Connect an Ethernet cable from the Ethernet port on the back of the printer to an available Ethernet port on the router switch or access point 3 Insert the printer software CD in the computer CD ROM drive and then follow the onscreen instructions This runs the Setup Wizard 4 Onthe Connection Type screen select Wired Network and then click Next 5 Follow the onscreen instruc
101. mbedded Web server EWS administrator password Resetting the printer to its factory default settings might require you to reinstall the printer software Additionally you will also have to reconfigure the printer s security settings The printer s default settings are Option Default setting Communication Mode Ad hoc Network Name SSID hpsetup Encryption None Wireless Radio Off EWS Administrator blank password Follow these steps to reset the printer to the factory default settings 1 Verify that the printer is powered on Press and hold down the Report Page button While holding down the Report Page button press the Cancel button three times Release the Report Page button AN Networking glossary 42 numbers 10 100 Base T A technical term for Ethernet 10 100 refers to the speed at which the Ethernet network functions 10 indicates 10 megabits per second Mb s for normal Ethernet and 100 indicates 100 Mb s for Fast Ethernet 802 11a A type of wireless networking that provides up to 54 Mb s transmission in the 5 GHz band 802 11b A type of wireless networking that provides up to 11 Mb s transmission with a fallback to 5 5 2 and 1 Mb s in the 2 4 GHz band 802 11g A type of wireless networking that provides up to 54 Mb s transmission in the 2 4 GHz band a Ad hoc network A type of wireless network in which devices directly communicate with each other rather than through a Wireless Ac
102. might need to configure the browser to by pass the proxy server in order to access the EWS If you do not know the printer IP address or host name print an HP Report page A Caution Use caution when changing the print server s wireless network settings you can lose the connection If you lose the connection you might need to use the new settings to reconnect If the printer loses its network connection you might need to reset it to its factory default settings and reinstall the software Configure Bluetooth settings on a network printer The following table describes the Bluetooth settings you can configure on the Bluetooth tab of the printer s embedded Web server EWS if the printer is connected to the network either wirelessly or with an Ethernet cable 9 Note If your printer is not connected to a network connect a USB cable from Ey your computer to the rear USB port on the printer and open the HP Printer Utility to configure the Bluetooth settings 40 HP Deskjet 6980 series Parameter Description Device Address The hardware address of the Bluetooth device Note You cannot change this address If the Bluetooth device is not plugged into the printer the message There is no Bluetooth Device present is displayed Device Name The device name assigned to the printer so that other Bluetooth devices can identify it Passkey A value that the user must enter in order to print using Bluetooth Visibility Shows whether or not the pr
103. n about preventing photo paper from curling see the photo paper storage instructions Do not exceed the In tray capacity 25 sheets of photo paper Prepare to print To print a single small photo use the photo envelope feeder To print larger or multiple photos follow these steps 1 PA User s guide Verify that the printer is turned on For small photos remove the Out tray For large photos raise the Out tray Remove all of the paper from the In tray 57 Chapter 5 58 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Verify that the photo paper is flat 5 Place the photo paper in the In tray with the side to be printed on facing down If you are using photo paper with a tear off tab verify that the tab is pointing away from the printer 6 Slide the paper guides firmly against the paper 2 Large photos 2279 Note Some panoramic paper sizes might extend beyond the edge of the In EZ tray 7 For small photos replace the Out tray For large photos lower the Out tray Print 1 Open the Page Setup dialog box 2 Choose the appropriate borderless paper size in the Paper Size menu and then click OK 3 Open the Print dialog box 4 Select the Paper Type Quality pane and then select the following settings Source Upper tray Paper Type Automatic or the appropriate photo paper type Quality Best or Maximum dpi 5 Select the Real Li
104. n menu Set the paper size for a document Resize a document e Specify the document orientation Print dialog box 88 Use the Print dialog box to modify print settings for the document that you are printing The options that are available depend on the pane that is selected To open the Print dialog box open the document that you want to print click File and then click Print Use the menu and buttons for these functions 1 Printer Select the printer 2 Presets Select a group of saved print options 3 Pane Menu Toggle between print setting panes an application specific pane and a summary of print settings for the document Open MacHelp Preview View an online preview of the printed document Save as PDF Convert the document to Adobe PDF format Fax Send the document as a fax O Le HP Deskjet 6980 series 8 Cancel Close the Print dialog box without printing the document 9 Print Print the document EA Note The Fax option is available only in Mac OS X 10 3 and later Manage the printer Mac OS X 10 3 and later Use Printer Setup Utility to manage the printer Managing the printer includes the following tasks e Add a printer e Seta default printer e Delete a printer Add a printer Follow these steps to add a printer to your computer 1 In Finder click Applications then click Utilities and then double click Printer Setup Utility 2 Click Add The Add Printer dialog box appears 3 S
105. n vivid colors that last HP Vivera Inks are specially formulated and scientifically tested for quality purity and fade resistance Printing from a digital camera Print photos directly from a PictBridge compatible camera using the front USB port Automatic paper type sensor Use the auto paper type sensor to optimize print quality for various papers Quiet mode Use the Quiet mode button when you require quieter printing such as when a baby is sleeping nearby or when clients are in the office Photo envelope feeder Use the photo envelope feeder to conveniently print single envelopes photos or postcards Bluetooth printing Print images without a cable using Bluetooth Use an optional HP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devices to the printer without a cable connection Optional Automatic Two Sided Printing Accessory Purchase an Automatic Two Sided Printing Accessory to print two sided documents automatically Optional Auto Two Sided Print Accessory with Small Paper Tray Purchase an Auto Two Sided Print Accessory with Small Paper Tray to print two sided documents automatically and load small media from the back of the printer Optional 250 Sheet Plain Paper Tray Accessory Purchase a 250 Sheet Plain Paper Tray Accessory to expand the printer s paper handling capability 2 Get started Printer features Buttons and lights Paper trays Photo envelope feeder Print cartridges Ink backup mode Au
106. ncludes the following features Fast access to qualified online support specialists Software and printer driver updates for your product Valuable product and troubleshooting information for common problems Proactive product updates support alerts and HP newsgrams that are available when you register your product For Europe only Contact your local point of purchase If your printer has a hardware failure you will be asked to bring it back to your local point of purchase Service is free during the printer limited warranty period After the warranty period you will be quoted a service charge Call HP support For the appropriate telephone number see the inside front cover of the reference guide that came with your printer Information about the phone support process can be found in HP support by phone in the reference guide Support options and availability vary by product country region and language User s guide 127 42 Accessories The following optional accessories are available to be used with the HP printer Automatic Two Sided 250 Sheet Plain Paper Auto Two Sided Print Printing Accessory Tray Accessory with Small Paper Tray If an accessory is not included with the printer it can be purchased separately from an authorized HP dealer For accessory part numbers see the accessory supply list E Note The availability of accessories varies by country region Automatic Two Sided Printing Ac
107. nd 802 11g click here 802 11a User s guide 19 Chapter 4 20 802 11a is an emerging wireless networking technology that operates in the 5 GHz frequency band and offers communication speeds similar to those of 802 11g The printer cannot communicate with 802 11a devices over a wireless connection If you have an 802 11a wireless network you can use an Ethernet cable to connect the printer to the network s Wireless Access Point WAP in order to achieve a processing speed comparable to that of the 802 11a network If your wireless network supports 802 11g and 802 11b technology another option is to switch the rest of the network to the lower frequency to use the printer wirelessly To connect the printer to an Ethernet network follow the Ethernet network installation instructions Adapters and access points Adapters While some devices such as the printer have built in Wi Fi capability other devices need an adapter to become Wi Fi enabled AirPort cards are available from Apple for Macintosh products See the card documentation for installation and configuration instructions Access points Infrastructure networks are a common variety of wireless network An infrastructure network requires the use of a Wireless Access Point WAP A WAP acts as a central hub for a wireless network or as a router connecting the wireless network to another network such as the Internet or an Ethernet network Devices on the network communic
108. o or gray photo print cartridge needs to be serviced PictBridge lights Plug a PictBridge enabled camera into the front USB port using a digital camera USB cable to print digital photographs 1 2 Connection light Error light When the camera is connected correctly the green Connection light is illuminated The printer Power light flashes and the Connection light remains lit solid when printing from the camera If the camera is not PictBridge compatible or is not in PictBridge mode the amber Error light flashes Paper trays The printer has two paper trays In tray The In tray holds paper or other media 10 HP Deskjet 6980 series 1 In tray Slide the paper guides firmly against the edges of the media on which you are printing 1 2 Paper width guide Paper length guide Out tray Printed pages are deposited in the Out tray 1 Out tray 2 Photo envelope feeder Use the photo envelope feeder to print single envelopes small photos and cards Raise the Out tray to load paper or other media Lower the Out tray before printing User s guide 11 Chapter 3 To prevent paper from falling out of the Out tray fully pull out the Out tray extension If you are printing in the Fast Draft mode unfold the Out tray extension stop Do not unfold the Out tray extension stop when printing on legal paper 1 Out tray extension 2 Out tray extension stop
109. o the printer automatically turns off the wireless radio Unplug the cable The printer is plugged in If the Wireless Status light is on try reprinting the document then look at the printer s wireless communications light State of the Wireless Status light Flashes Task The printer s wireless communications feature is operating correctly Try these solutions again The wireless radio is functioning but the printer and the computer cannot communicate The printer s network settings do not match the settings for the network Follow these steps The computer might be set to the wrong wireless profile Follow these steps A personal software firewall might block communication between the printer and the computer Follow these steps Printer s network settings do not match the settings for the network The printer s network settings must match those of the network 104 HP Deskjet 6980 series Printer has the wrong network settings 1 Do one of the following to find the settings for the network Printer communication mode Task Infrastructure network Open the Wireless Access Point s WAP configuration utility Ad hoc network Open the configuration utility for the network card installed in the computer 2 Compare the network s settings to those that appear on the HP Report page Note any differences Possible problems include Problem Solution The WAP filters hardware addresses Follow th
110. omagnetic devices such as microwaves and cordless telephones as these objects can disrupt radio signals e Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength e For an infrastructure network position the WAP in a central location in line of sight with the wireless devices on the network e Keep all wireless devices on the network within range of one another A personal software firewall is blocking communication between the printer and the computer The personal software firewall is a security program that protects a computer from intrusion However the personal firewall might block communication between the computer and the printer If you cannot communicate with the printer try disabling the personal firewall If you are still unable to communicate with the printer then re enable the firewall If disabling the firewall allows you to communicate with the printer you might want to assign the printer a static IP address and then re enable the firewall To assign the printer a static IP address see the network guide that came with the printer The wireless access point filters MAC addresses MAC filtering is a security feature in which a Wireless Access Point WAP is configured with a list of MAC addresses also called hardware addresses of devices that are allowed to gain access to the network through the WAP If the WAP does
111. on e The media type and size that is selected on the Paper Quality tab are supported by the duplexer 9 Note Do not try to print a two sided document on single sided paper such Ey as single sided photo paper Binding margin is in the wrong place You might have chosen an incorrect paper orientation 1 Open the Print dialog box 2 Select the Two Sided Printing pane 3 Verify that the correct binding has been selected The Book button is selected for binding along the side The Tablet button is selected for binding along the top Automatic Two Sided Printing Accessory specifications 132 Dimensions when attached to printer 124 6 mm 4 9 in tall x 320 5 mm 12 62 in wide x 77 7 mm 3 06 in deep Skew second side of printed page Plain paper 009 mm mm 009 in in Cards 006 mm mm 006 in in Envelopes 012 mm mm 012 in in Media weight Letter A4 60 to 90 g m 16 to 24 Ib Cards Up to 200 g m 110 Ib index max Specialty paper Up to 160 g m 44 Ib bond Media sizes Size range 81 x 117 mm to 216 x 297 mm 3 2 x 4 6 in to 8 5 x 11 in Paper e U S Letter 216 x 279 8 5 x 11 in e Executive 184 x 267 mm 7 25 x 10 5 in e A4 210x297 mm HP Deskjet 6980 series e Ad 148 x 210 mm e Bd 182 x 257 mm Cards e 127 x 203 mm 5 x 8 in 102 x 152 mm 4 x 6 in A6 105 x 148 5 mm Hagaki 100 x 148 mm L size 89 x 127 mm 250 Sheet Plain Paper Tray The 250 Sheet Plain Paper Tra
112. or Maximum dpi is selected as the print quality To increase the printer speed select a different print quality mode Printer is in ink backup mode The printer might print more slowly if it is in ink backup mode To increase the print speed use two print cartridges in the printer Printer software is outdated Outdated printer software might be installed For information about updating the printer software visit HP s Web site at www hp com go mac connect Computer does not meet system requirements If your computer does not have enough RAM or a large amount of free space on the hard drive the printer processing time will be longer 1 Verify that the computer hard disk space RAM and processor speed meet the system requirements The system requirements are listed in the reference guide that came with the printer 2 Make space available on the hard drive by deleting unwanted files HP Deskjet 6980 series If you continue to have problems If you continue to have problems after investigating the troubleshooting topics shut down the computer and then restart it If you still have questions after restarting the computer visit HP Technical Support at www hp com support HP nn process Visit HP Technical Support at www hp com support HP online service and support is always available to all HP customers for the life of their HP products It is the fastest source for up to date product information and expert assistance and i
113. ote Although now off the radio is still enabled and can turn on automatically EZ for example during software installation HP Report page The HP Report page supplies useful information about the printer s wireless wired and front USB port connections Print an HP Report page To print an HP Report page verify that the printer is powered on and idle and then press the Report Page button once If the printer has just been connected to a network wait a few minutes before printing the HP Report page to allow the printer to obtain valid settings 36 HP Deskjet 6980 series Select the language The default language for the HP Report page is English Follow these steps to print the page in another language 1 Press the Report Page button to print the English version of the page 2 On the lower portion of the page find the language that you want 3 To print the page in that language follow the instructions that correspond to the language For example to print the page in French press and hold down the Report Page button press the Resume button twice and then release the Report Page button Understand the HP Report page The HP Report page lists the following information that you might frequently need to know General information General information applies to both Ethernet and wireless networks Item Network Status Meaning The printer s network status e Ready The printer is ready to print e Offl
114. outers or gateways on small networks For example a simple infrastructure wireless network might consist of a laptop and a printer communicating through a WAP User s guide 23 Chapter 4 Mixed wired and wireless networks Wireless devices often exist on a largely wired network In this case a WAP is connected to the main network by an Ethernet cable plugged into the WAP s WAN port The WAP acts as the go between for the wired devices and the wireless devices The wired devices communicate with the WAP over the Ethernet cable while the wireless devices communicate with the WAP over radio waves For example a mixed wired and wireless network can consist of the following e Several desktop computers e AWAP connected to an Ethernet network e A printer connected wirelessly to the WAP In order to use the printer a desktop computer sends a print job over the Ethernet cable to the WAP The WAP then wirelessly transmits the print job to the printer Wireless profiles 24 A wireless profile is a set of network settings unique to a given wireless network Many wireless devices have configuration utilities that allow the device to have wireless profiles for several wireless networks In order to use the printer the computer must be set to the profile for the printer s wireless network Ex Note Not all wireless devices support multiple profiles The printer only supports one wireless profile Example A person uses the
115. outward 3 Release the paper lever 4 Slide the paper width guide against the edge of the cards User s guide 139 Chapter 12 Print 1 Open the Page Setup dialog box and then select the following settings Paper Size The appropriate paper size 49 Note To print a borderless card click the borderless photo size that E matches the card size Orientation The appropriate orientation Click OK Open the Print dialog box Select the Paper Type Quality pane and then select the following settings Source Rear tray Paper Type The appropriate paper type Quality Normal or Best If you want to use them set the HP digital photography options Select any other print settings that you want and then click Print Use the Auto Two Sided Print Accessory with Small Paper Tray when printing from a digital camera In order to use the Auto Two Sided Print Accessory with Small Paper Tray when printing directly from a digital camera you might need to configure the printer to feed paper from the accessory rather than the In tray 140 HP Deskjet 6980 series Configure the printer to feed paper from the accessory Follow these steps to configure the printer to feed paper from the accessory 1 Press and hold down the Report Page button 2 While holding down the Report Page button press the Cancel button twice 3 Release the Report Page button After configuring the printer to feed paper from t
116. owing settings Paper Type The appropriate photo paper type Quality Best or Maximum dpi Use the Real Life technologies for photo enhancement Colors are tinted or incorrect If colors in photos appear tinted or incorrect follow these steps 1 2 3 T Horizontal lines appear on a photo F User s guide Align the print cartridges Reprint the photo If colors are still tinted or incorrect calibrate the color Both a photo print cartridge and a tri color print cartridge must be installed for color calibration Reprint the photo If colors continue to appear tinted or incorrect open the Print dialog box select the Paper Type Quality pane and then select Color Options Adjust the colors Here are some guidelines to follow Ifthe colors are too yellow move the Color Tone slider toward Cooler Ifthe colors are too blue move the Color Tone slider toward Warmer Reprint the photo 113 Chapter 11 If light or dark horizontal lines appear on photos follow this procedure 1 Clean the print cartridges 2 Reprint the photo 3 If horizontal lines still occur align the print cartridges 4 Reprint the photo Part of the photo is faded If part of the photo is faded follow these guidelines Part of the photo is faded 114 Fading might occur on the edges or near the edges of a photo Fading occurs on the edges of a photo Verify that the photo paper is not curled If the photo
117. page Use the gray photo print cartridge To use the gray photo print cartridge follow the steps to print a black and white photo Store the gray photo print cartridge To maintain the health of the print cartridge follow the print cartridge storage guidelines Print black and white photos You can perform the following tasks with the printer e Printa black and white photo e Print a color photo in black and white For great black and white photos install a gray photo print cartridge and a tri color print cartridge in the printer Printing a black and white photo To print a photo that is already black and white simply follow the instructions for the type and size of photo that you want to print Printing a color photo in black and white Follow these steps to print a color photo in black and white 1 Open the Print dialog box 2 Select the Paper Type Quality pane 3 In the Color drop down list click Grayscale 4 Select any other print settings that you want and then click Print Store and handle photo paper 64 Follow these instructions to maintain the quality of HP brand photo paper Storage e Keep unused photo paper in a plastic bag Store the packaged photo paper on a flat surface in a cool place e When you are ready to print remove only the paper that you plan to use immediately from the plastic bag When you have finished printing return any unused photo paper to the plastic bag e Do not leave unused
118. paper User s guide 69 Chapter 7 6 Lower the Out tray Print 1 If necessary open the Page Setup dialog box and set the paper size scaling and orientation options Open the Print dialog box Select the Paper Type Quality pane In the Paper Type pull down menu click Automatic or Plain Paper Select the following print settings as appropriate Print quality Paper source 6 Select any other print settings that you want and then click Print a e wN Letters 70 Guidelines e For help printing on an envelope see envelopes e Do not exceed the In tray capacity 150 sheets of paper Prepare to print 1 Verify that the printer is turned on 2 Raise the Out tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Place the paper in the In tray pushing the paper into the printer until it stops A Note Ifyou are using letterhead paper verify that the letterhead is facing E down and toward the interior of the printer 5 Slide the paper guides firmly against the paper 6 Lower the Out tray Do not extend the Out tray extension stop when printing on legal paper Print 1 If necessary open the Page Setup dialog box and set the paper size scaling and orientation options 2 Open the Print dialog box HP Deskjet 6980 series 3 Select the Paper Type Quality pane 4 Inthe Paper Type pull down menu click Automatic or Plain Paper 5 Selec
119. paper is curled place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat If the problem persists then use photo paper that is not curled For instructions about preventing photo paper from curling see Store and handle photo paper Fading occurs near the edges of a photo HP Deskjet 6980 series If fading occurs approximately 25 to 63 mm 1 0 to 2 5 inches from the edge of a photo try the following solutions If fading occurs approximately 25 to 63 mm 1 0 to 2 5 inches from the edge of a photo install a photo print cartridge and a tri color print cartridge in the printer PictBridge problems Images in a connected digital camera do not print There are several reasons why images in a connected digital camera do not print The digital camera is not PictBridge compatible The digital camera is not in PictBridge mode The images are not in a supported format J J e You did not select any photos on the camera for printing Check the documentation that came with the camera to ensure it supports PictBridge If the camera does support PictBridge make sure the camera is set to PictBridge mode For instructions on setting the camera to PictBridge mode see the documentation that came with the camera Verify that the digital camera is saving photos in a file format that the PictBridge transfer feature supports e EXIF JPEG e JPEG Before you connect the digital
120. pe edges before inserting the envelopes in the In tray Do not exceed the In tray capacity 20 envelopes Prepare to print To print a single envelope use the photo envelope feeder To print multiple envelopes follow these steps 1 2 3 72 Verify that the printer is turned on Remove the Out tray and then remove all paper from the In tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place the envelopes in the In tray as far to the right as possible The side to be printed on should face down and the flap should be on the left Push the envelopes into the printer until they stop Slide the paper guides firmly against the envelopes Replace the Out tray HP Deskjet 6980 series Print 1 If necessary open the Page Setup dialog box and set the paper size scaling and orientation options 2 Open the Print dialog box 3 Select the Paper Type Quality pane 4 Inthe Paper Type pull down menu click Automatic or Plain Paper 5 Select any other print settings that you want and then click Print Brochures Guidelines Do not print borderless documents in ink backup mode Always have two print cartridges installed in the printer Open the file in a software program and assign the brochure size Ensure that the size corresponds to the paper size on which you want to print the brochure Do not exceed the In tray capacity 25 sheets of brochure paper Prepar
121. pe might still be attached to the print cartridges Verify that the plastic tape has been removed from the print cartridges 1 Remove plastic tape The print cartridges might be out of ink Replace one or both empty print cartridges The printer might be in direct sunlight Direct sunlight can adversely affect the Automatic Paper Type Sensor Move the printer out of direct sunlight You might be trying to print a borderless document with only the black print cartridge installed When printing a borderless document always have the tri color print cartridge and a black or photo print cartridge installed Too much or too little ink appears on the page If too much or too little ink appears on the page follow these instructions HP Deskjet 6980 series Too much or too little ink appears on the page Follow these steps to adjust the ink density Open the Print dialog box Select the Paper Type Quality pane Click the Ink tab Move the Ink Density slider toward Light or Heavy Move the Dry Time slider toward More Click Print ma ONS Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned then align the print cartridges Document is printed off center or at an angle 1 Verify that the paper is correctly placed in the In tray 2 Verify that the paper guides fit firmly against the edge of the paper 3 Reprint the document Parts of the document are missing or print
122. pen the Print dialog box 2 Select the Paper Type Quality pane 3 Inthe Source drop down list click one of the following options Upper tray Prints from the In tray Lower tray Prints from the 250 Sheet Plain Paper Tray Accessory Rear tray Prints from the Auto Two Sided Print Accessory with Small Paper Tray This option is displayed only if the accessory is attached to the printer Automatic two sided printing To print a two sided document automatically one of the following accessories must be attached to the printer Automatic Two Sided Printing Accessory Auto Two Sided Print Accessory with Small Paper Tray The two sided printing accessories only support certain paper types For a list of supported paper types see the documentation that came with the accessory Print Follow these instructions to print a two sided document 1 Open the Print dialog box and then select the Two Sided Printing pane 2 Select the appropriate binding 86 HP Deskjet 6980 series Book binding Tablet binding 3 Select any other print settings that you want and then click Print After the first side of the page is printed the printer pauses while the ink dries After the ink is dry the paper is pulled back into the duplexer and the reverse side of the page is printed 49 Note Do not remove the paper from the printer until both sides of the page E have been printed Resize a document Use this feature to shrink or enlarg
123. ptions from the Encryption drop down list TKIP AES AES TKIP WEP 7 Enter the passphrase in the Passphrase box and then re enter the passphrase in the Confirm Passphrase box 8 Review the configuration summary click Apply and then close the EWS Wired equivalent privacy WEP Wired Equivalent Privacy WEP provides security by encrypting data sent over radio waves from one wireless device to another wireless device WEP can also provide security through authentication For more information about authentication and encryption see the authentication and encryption page WEP encodes the data sent across the network making the data unintelligible to eavesdroppers Only devices that share the same WEP settings as the printer will be able to communicate with the printer For example if the printer s network uses WEP only devices that have the same WEP settings as the printer will be able to use the printer WEP is a network feature WEP is an optional wireless network feature Not all wireless networks use WEP Configure the printer for WEP only if the printer s network uses WEP The printer s WEP settings must match the network s settings If the network has WEP you must use an Ethernet cable to connect the printer to the network in order to install the printer software If the printer s network does not use WEP do not configure the printer to use WEP If you do not know if the network uses WEP see the configu
124. quired Link Config The network link configuration 802 11 wireless 802 11 10T Full 10T Half 1001 X Full 100T X Half The 802 11 wireless information applies only to the printer s wireless connection Item Wireless Status Communication Mode Network Name SSID Meaning The printer s wireless network status e Connected The printer is connected to the wireless network e Disconnected The printer is not connected to the wireless network e Disabled The wireless radio is off and the printer is connected to an Ethernet network The communication mode to which the printer is configured e Infrastructure e Adhoc The SSID setting to which the printer is set Signal Strength 1 5 highest The strength of the 802 11 radio signal the printer is receiving e 1through 5 5 indicates an excellent signal 1 indicates a poor signal e Not applicable The printer is set to ad hoc communication mode or the wireless network is disabled Channel One of several pre set frequencies at which 802 11b enabled devices communicate in order to reduce interference HP Deskjet 6980 series continued Item Meaning The number of channels available varies by country region Not applicable means that the wireless network is disabled Authentication The printer s authentication setting Type e Open System No authentication is being used Shared Key The printer is using a WEP key for authentication W
125. r example some cameras might allow photos formatted as either TIFFs or JPEGs to be printed over a PictBridge connection but since the printer does not support TIFFs over a PictBridge connection only JPEGs can be printed When a PictBridge enabled camera is connected to the front USB port the default printer settings will print a 4 x 6 inch borderless photo with portrait orientation For detailed information on printing from the camera see the documentation that came with the camera PictBridge printing In order to print photos directly from a digital camera you need the following items e A PictBridge compatible camera e A digital camera USB cable 66 HP Deskjet 6980 series Check the documentation that came with the camera to ensure that the camera supports PictBridge Follow these steps to print photos from a PictBridge compatible camera 1 2 A D oS Verify that the printer is turned on For small photos remove the Out tray For large photos raise the Out tray Remove all of the paper from the In tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place the photo paper in the In tray with the side to be printed on facing down Slide the paper guides firmly against the paper For small photos replace the Out tray For large photos lower the Out tray Connect the camera to the front USB port on the printer using the USB cable supplied with the camera Turn on t
126. r lever forward and insert the photo paper The side of the photo paper to be printed on should face outward 279 Note Ifthe photo paper has a tear off tab the tab must point up rather than Ez leading into the printer User s guide 141 Chapter 12 3 Release the paper lever 4 Slide the paper width guide against the edge of the photo paper Print 1 Open the Page Setup dialog box and then select the following settings Paper Size The appropriate paper size E Note To printa borderless photo select a borderless photo paper size Orientation The appropriate orientation 2 Click OK 3 Open the Print dialog box 4 Select the Paper Type Quality pane and then select the following settings Source Rear tray Paper Type The appropriate photo paper type Quality Best or Maximum dpi 5 If you want to use them set the HP digital photography options 6 Select any other print settings that you want and then click Print Print envelopes 142 HP Deskjet 6980 series Guidelines e Avoid using envelopes that have the following qualities Have clasps or windows Have thick irregular or curled edges Are shiny or embossed Are wrinkled torn or otherwise damaged e Align the envelope edges before inserting them in the rear tray e Do not exceed the maximum capacity of the rear tray capacity 80 envelopes Prepare to print 1 Slide the paper width guide to the left 2 Pull the paper lever forw
127. ration utility for the computer s NIC card or the network s Wireless Access Point WAP WEP keys Devices on a WEP enabled network use WEP keys to encode data WEP keys can also be used for authentication After creating a set of WEP keys record and store the keys in a secure location You might not be able to retrieve the WEP keys if you lose them Caution If you lose the WEP keys you will not be able to add a new device to the network without reconfiguring the WEP settings for every device on the network A WEP enabled network might use multiple WEP keys Each WEP key is assigned a key number such as Key 2 Each device on the network must recognize all the network s WEP keys and the key number assigned to each WEP key To add WEP encryption Follow these steps to configure the printer to use WEP User s guide 31 Chapter 4 Open the printer s embedded Web server EWS Click the Networking tab Under Connection click Wireless 802 11 Click the Advanced tab Under Network Settings select Infrastructure or Ad Hoc and then click WEP encryption Select the authentication method from the Authentication drop down list 7 Enter the WEP key in the Key box re enter the WEP key in the Confirm Key box and then click a number in the Index drop down list to assign the WEP key an index number ae NN gt 79 Note If the network uses multiple WEP keys repeat step six for each WEP Ey key Assign each WEP key a different in
128. re programs do not allow you to use the printer software to EZ specify the number of copies to print If the program that you are using allows you to specify the number of copies to print specify the number of copies to print in the application Follow these steps to print collated copies Open the Print dialog box Select the Copies and Pages pane In the Copies box type the number of copies that you want to print Select the Collated check box Select any other print settings that you want and then click Print tS E Print multiple pages on a single sheet of paper 84 Use the printer software to print multiple pages of a document on a single sheet of paper The printer software automatically resizes the document text and images to fit on the printed page Follow these steps to print multiple pages of a document on a single sheet of paper 1 Open the Print dialog box 2 Select the Layout pane HP Deskjet 6980 series 3 Inthe Pages per Sheet menu select the number of pages that you want to appear on each sheet of paper 4 Inthe Layout Direction menu select the relevant option for arranging the pages on a single sheet 5 If you want a border to appear around each page image select the border type from the Border menu 6 Select any other print settings that you want and then click Print Select a paper type To determine the paper type used for a printing job select Automatic to use the automatic paper type s
129. ring a hard or floppy disk drive Broadcast packet A packet sent from one device on a network to all devices on the network Cc Channel One of several pre set frequencies at which 802 11b enabled devices communicate in order to reduce interference The number of channels available varies by country region d DHCP Dynamic Host Configuration Protocol A protocol used to automatically assign an IP address to each device on a network e EAP Extensible Authentication Protocol EAP is a general protocol for authentication that also supports multiple authentication methods such as token cards one time passwords certificates and public key authentication WPA uses EAP Encryption A network security that encodes the data sent across a wireless network making the data unintelligible to eavesdroppers The printer supports WEP and WPA Encryption keys A sequence of characters or digits that a wireless device uses to encode data Encryption keys can be static as they are in WEP or dynamic as they are in WPA Ethernet A popular form of wired computer networking for Local Area Networks Ethernet cable There are two types of Ethernet cables A straight through cable is the most common and is used to connect devices on a network to a hub or router A crossover cable is used to connect two devices that have Ethernet ports but that are not hubs or routers Use a CAT 5 cable with an RJ 45 plug to connect the printer to an Ethernet n
130. s flashing then the problem is fixed User s guide 111 Chapter 11 112 If the Print Cartridge Status light continues to flash visit HP Technical Support at www hp com support Print cartridge problem message If you receive a message about a problem with one of the print cartridges follow these steps 1 Raise the printer cover and remove the print cartridge that was named in the error message 2 Reinstall the print cartridge If the Print Cartridge Status light is not flashing the problem is solved If the Print Cartridge Status light is flashing go to the next step 3 Manually clean the print cartridge 4 Reinsert the print cartridge in the printer and close the printer cover If the Print Cartridge Status light is still flashing the print cartridge is faulty and must be replaced 279 Note You can print with one print cartridge in ink backup mode if you do not Ey have a replacement print cartridge available 5 Ifthe Print Cartridge Status light continues to flash after replacing the print cartridge visit HP Technical Support at www hp com support Printing in ink backup mode message When the printer detects that only one print cartridge is installed ink backup mode is initiated This printing mode lets you print with a single print cartridge but it slows the printer and affects the quality of printouts If you receive the ink backup mode message and two print cartridges are installed in the printer verify that the
131. s light indicates the status of the wireless radio When the Wireless Status light is on the wireless radio is on WPA WPA provides security by encrypting data sent over radio waves from one wireless device to another wireless device and by controlling access to network resources through authentication protocols Only devices that share the same WPA settings as the printer will be able to communicate with the printer WPA uses encryption keys that change frequently WPA provides better security than WEP Ethernet networking For setup information click one of the following options e Ethernet basics e What you need for a wired network e Install the printer on an Ethernet network For a description of the printer s Ethernet feature click one of the following options e Ethernet lights e Report Page button HP Deskjet 6980 series e Network light e Reports page e Embedded Web server EWS Other information e Resetting the printer to the factory default settings e Troubleshooting e Glossary Ethernet basics The printer s built in Ethernet feature allows you to connect the printer directly to a 10 100 Base T Ethernet network without the aid of an external print server To install the printer on an Ethernet network follow the Ethernet installation instructions Hardware Hubs switches and routers On an Ethernet network devices such as computers and printers are each connected to a network hub switch or router
132. same wireless enabled laptop at work and at home They have one wireless network at work and another wireless network at home Each network has a unique set of wireless settings The person creates the following wireless profiles on the laptop e at_work Contains the network settings for the office wireless network e at_home Contains the network settings for the home wireless network HP Deskjet 6980 series Wireless network Profile location Office at_work Network name office Communication mode infrastructure Security WPA Authentication WPA PSK Home at_home Network name home Communication mode ad hoc Security WEP Authentication Open System When the laptop is being used at work the person must set the wireless profile to at_ work in order to connect to the office network Conversely the laptop must be set to the at_home wireless profile when the person is at home and wants to connect the laptop to the home network Network name SSID A network name or Service Set Identifier SSID identifies a particular wireless network In order to operate on a network a device must know the network s name A wireless network only has one network name A given location such as an office might have several wireless networks each with a different network name Wireless devices use network names to identify overlapping wireless networks Caution To prevent other users from accessing the wireless network HP
133. steps 1 Verify that the printer is turned on 2 Remove the Out tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Place the cards in the In tray as far to the right as possible The side to be printed on should face down and the short edge should point toward the printer 5 Push the cards into the printer until they stop 6 Slide the paper guides firmly against the edge of the cards 7 Replace the Out tray User s guide 75 Chapter 7 Print 1 oa 2 Open the Page Setup dialog box and then select the following settings Paper Size The appropriate card size Orientation The appropriate orientation 2249 Note To print a borderless card click the borderless photo size that EZ matches the card size Click OK Open the Print dialog box Select the Paper Type Quality pane and then specify the following settings Paper Type The appropriate card type Quality Normal Best or Maximum dpi If you want to use them set the HP Real Life digital photography options Select any other print settings that you want and then click Print Note If an out of paper message appears verify that the cards are positioned correctly in the paper tray Transparencies 76 Guidelines Do not exceed the In tray capacity 30 transparencies Prepare to print 1 2 3 Verify that the printer is turn
134. still being consumed Energy consumption can be prevented by turning the printer power off and then disconnecting the end of the printer power cord from the electrical source Print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP s Planet Partner s Program for inkjet cartridges HP offers this program in more countries regions than any other inkjet cartridge manufacturer in the world This program is provided as a free service to HP customers as an environmentally sound solution for these products at end of life User s guide 151 Chapter 15 152 To participate simply follow the directions provided on HP s Web site at this address www hp com recycle This service is not available in all countries regions Customers may be asked for their name phone number and address Because HP s unique recycling processes are very sensitive to material contamination we cannot take back and recycle cartridges from other manufacturers The end products of the recycling process are used in the manufacture of new products and HP must ensure the composition of the material is consistent To do that we recycle only HP original cartridges This program does not extend to refilled cartridges Returned cartridges are separated for purification into raw materials for use in other industries to manufacture new products Examples of products made from recycled HP print cartridge materials include au
135. stimated Ink levels cccccceececeseccseseceuceceseceseecensusceeeeeneesensueeseesenseseneas 96 Maintain the printer DOGY morsgsirarksiana nera 97 Remove ink from your skin and clothing ccceeeceeseeeeeeeeeeeeeeeeeeeeeeseeeesaeeesaeees 97 Manually clean print cartridges ccccccceecceceeeeeeeeeeeseeeeseeeeeseeseeseeeeseeeeesaneeesaaees 97 Mamtaim pint cartridge Sdan ns a ieee meee ena eee 98 Pe BNC Ut se eater ens case Atcha a a a te tavandadicel secession tat 99 TFOUDICSNOOUNG nannaa i a E E A E 101 Ethernet ProDIEMS ernerik kata cre vinnsuneatediexedexe ied EA eae R EEEREN 101 Wireless communication problems cccceccceeccceeeeeeeeceeeeseeeeeeeeeaeeeseeeseeeseeeees 103 Printer does NOCNI aisiaren aee eadein e EA AAAA eA ORANINA 107 Paper Ja miee a a aa a a ae tana tees 108 Paper PrODIE NS ennie A EREE E 109 FADO I AMIS ALC N en a r aauetcnes 110 pal 81S a boecy 2 10 Repeereentore ee Sree here teerrneree nee Woorer en tier irre near eee ert ter Cer ree Tere eee 110 Print cartridge problems suedo uesia e a vendwsl auc siete a 111 FP NOtOS CO MOL PINE COMGCHY maamiri catia Sulrec canes laws eure 113 PICT MAGS OO DIGI Soe altel dicta spaniel a sr aeist 115 Bluetootn printing proDleMS siessen aiea aaea Kale a ae 116 Banners do not print correctly ocvecisssvaidsiassxabandueeteieuas Deeas dxetotananvervedeanaccdiebgeteatiieas 117 Fit GUAIILY is DOO taker cee ele ee 117 DOCUMENT IS misprinted
136. strips are on the bottom and facing toward the printer 1 Remove plastic tape A Caution Do not touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connections Do not remove the copper strips They are required electrical contacts 7 Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer and then slide the print cartridge into the cradle as shown 94 HP Deskjet 6980 series 8 Push down on the print cartridge latch until it snaps closed 9 Close the printer cover The printer automatically prints a calibration page For information about storing print cartridges see Maintain print cartridges For information about recycling empty print cartridges see Print cartridge recovery Warning Keep both new and used print cartridges out of the reach of children Set the auto off feature The printer is designed with an auto off feature that automatically places the printer into a low power mode when it has been idle for 30 minutes In this mode the printer continues to consume a maximum 3 0 watts of power with the radio off maximum 5 5 watts with the radio on and turns back on automatically when print jobs are sent to the printer You can manually turn the printer off by pressing and holding the Power button for three seconds When the printer is manually turned off the printer uses less than one w
137. t is inside the accessory 7 Close the accessory and then secure the back lever to close the accessory 8 Re attach the accessory to the printer Option for two sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer Print a single sided document and then print the two sided document The option for using the duplexer will appear in the printer software If the option for the duplexer still does not appear then verify that the following conditions exist e The duplexer is attached to the printer e The media type and size selected on the Paper Quality pane are supported by the duplexer For a list of supported media types and sizes see the specifications for the duplexer Automatic Two Sided Printing Accessory Auto Two Sided Print Accessory with Small Paper Tray Paper size changes when the two sided printing option is selected The paper size is not supported by the duplexer User s guide 145 Chapter 12 Binding margin is in the wrong place 1 Open the Print dialog box 2 Select the Two Sided Printing pane 3 Verify that the correct binding has been selected The Book button is selected for binding along the side The Tablet button is selected for binding along the top Only one side of the page prints when the two sided printing option is enabled Verify that the following conditions exist e The correct print options are set in both t
138. t multiple pages on a single sheet Of paper annannennnnnnnennennennnnnnnrenennnnnnne 84 Select a paper type nnnonnnennsnnnsnnsninrrrrrnrnnrrsrrerrrsnrrnrrrsnrrrnrsrirsnrrenrrerrsrrrsnrrerrreni 85 Select a p per SO TCE cei eena a E a a ea 85 Automatic two sided printing ccccccccseeceseeeeeeeeceeeeceeeeesaeeeseeeseeeesseeeeseeeeseeesaaees 86 Resize d doc mMmenN ersin a AA EEES 87 Pinter Sofware seige ci eke sla en ae ee 88 PrE SONING S coarse heheh iets es e O ko hath bac wantin abcd st ae Oiabeenae gee bosetne 88 Manage the printer Mac OS X 10 3 and later 0 0 cecccceeeeceeeeeeeeeseeeeseeeeeaaes 89 Manage the printer Mac OS X 10 2 cccccceccccessccceeeecceeeeceeeeecseesesseeeesseeessaees 89 View and change the status of a print job Mac OS X 10 3 and later 90 View and change the status of a print job Mac OS X 10 2 eeecccceeeeeeseeeeeeeeees 90 WalntCnanGe xi eee es ese ee N 92 Stal ORIAT CANO OCS 5s ane asteet ce cesrvter a eet aieetas es ncee tel ss amaecmmiestarehaams 92 Set the auto off feature tin a5 coc peledocss Siete eee dives rene RA eerie 95 Align the print CAMllAG SS i0a1c 00 xa12588 Ravanictechosssravtederted evaitbeaverstuncledtsautnesskeetseextes 95 Calibrate Color ane a tee ree ee ee ee 96 Automatically clean print cartridges ccccccseeecsseeeeeeeeeceeeeseeeeeseeeesaeeesaseeesaeees 96 Printa TEST PAGS civeles ceca iced a actetciencguntelanctN E EE 96 View e
139. t the following print settings as appropriate Print quality Paper source 6 Select any other print settings that you want and then click Print Documents Guidelines Save paper with two sided printing Do not exceed the In tray capacity 150 sheets of paper Prepare to print 1 2 3 User s guide Verify that the printer is turned on Raise the Out tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place plain paper in the In tray pushing the paper into the printer until it stops Slide the paper guides firmly against the paper 2 Legal paper extends over the edge of the In tray Lower the Out tray Do not extend the Out tray extension stop when printing on legal paper 71 Chapter 7 Print 1 If necessary open the Page Setup dialog box and set the paper size scaling and orientation options 2 Open the Print dialog box 3 Select the Paper Type Quality pane 4 Inthe Paper Type pull down menu click Automatic or Plain Paper 5 Select the following print settings as appropriate Print quality Paper source Two sided printing 6 Select any other print settings that you want and then click Print Envelopes Guidelines Avoid using envelopes that have the following features Clasps or windows Thick irregular or curled edges Shiny or embossed coatings Wrinkles tears or other damage Align the envelo
140. ter at one time e Confirm that the unattached edge of the banner paper stack is on top and pointing into the printer e Verify that the correct paper for banner printing is in use Check the printer properties Open the Page Setup dialog box and verify the following settings pane Setting Page Attributes Paper Size The appropriate banner size Check the software Verify that the software program that you are using prints banners Not all software programs print banners Print quality is poor Streaks and missing lines If the printed pages are missing lines or dots or if streaks appear the print cartridges might be low on ink or might need to be cleaned User s guide 117 Chapter 11 118 Print is faded Verify that neither of the print cartridges is low on ink If a print cartridge is low on ink consider replacing the print cartridge For the correct part numbers see the reference guide that came with the printer Verify that a black print cartridge is installed If the black text and images on the printouts are faded you might be printing with only the tri color print cartridge Insert a black print cartridge in addition to the tri color print cartridge for optimal black print quality Verify that the protective piece of plastic tape has been removed from the print cartridges 1 Remove plastic tape Consider selecting a higher print quality Blank pages print The protective piece of plastic ta
141. th Ethernet ports e CAT 5 Ethernet cable Although standard Ethernet cables look similar to standard telephone cables they are not interchangeable There is a different number of wires in each one and each has a different connector An Ethernet cable connector also called an RJ 45 HP Deskjet 6980 series connector is wider and thicker and always has eight contacts on the end A phone connector has between two and six contacts e A desktop computer or laptop with either a wired or wireless connection to the router or access point e Shared Internet access recommended such as cable or DSL Ethernet network examples These are some common Ethernet network configurations Shared Internet connection with a router acting as a gateway In this example a router manages the network connections and acts as a gateway between the network and the Internet Shared Internet connection with a computer acting as a gateway In this example the network devices are connected to a hub A Macintosh OSX computer on the network acts as the gateway between the network and the Internet The gateway computer uses Internet Sharing to manage the network connections and provide Internet access to the other devices DSL or cable Internet connection without a gateway This example looks similar to the first example However in this example the network devices are connected to a hub rather than a router The hub is directly connected to the Intern
142. tions to complete the network installation Wireless networking Wireless For setup information click one of the following options e Wireless network basics e Wireless security For a description of the printer s wireless feature click one of the following options SecureEasySetup button Wireless Status light Report Page button Network light Wireless radio HP Report page Embedded Web server EWS Other information e Resetting the printer to the factory default settings e Troubleshooting e Glossary networking basics The printer s built in wireless communications feature allows you to connect the printer directly to an 802 11g or 802 11b Wi Fi wireless network without the aid of an external print server To install the printer on a wireless network follow the wireless installation instructions in the setup guide that came with the printer Wi Fi 802 11g and 802 11b Wi Fi is a wireless communications technology that allows you to connect computers and other devices such as printers to each other and the Internet without the use of wires The printer is compatible with two types of Wi Fi technology 802 11g and 802 11b Both 802 11g and 802 11b operate by radio transmission in the 2 4 Gigahertz GHz frequency band 802 11g devices communicate at a maximum speed of 54 megabits per second Mb s 802 11b devices communicate at a maximum speed of 11 Mb s For instructions to switch the printer between 802 11b a
143. tomatic paper type sensor For a description of the optional accessories see the optional accessories page Printer features The printer has several features to make printing easier and more efficient Buttons and lights Paper trays Photo envelope feeder Front USB port BR O DM 6 HP Deskjet 6980 series 1 Print cartridges 2 Automatic paper type sensor not illustrated 3 Ink backup mode not illustrated 1 Rear USB port 2 Wired Ethernet port Optional accessories Automatic Two Sided 250 Sheet Plain Paper Auto Two Sided Print Accessory Printing Accessory Tray optional with Small Paper Tray optional optional User s guide Chapter 3 Buttons and lights Use the printer buttons to turn the printer on and off cancel a print job restart a job operate in Quiet mode and set up a wireless connection with SecureEasySetup The printer lights give you visual cues about the status of the printer o xX 2 Pee Pa i M oe oF ao ovis taste Power button and light Print Cancel button Resume button and light Report Page button Quiet mode button SecureEasySetup button Network light Print Cartridge Status lights Wireless Status light For a description of the following buttons and lights click the appropriate option Report Page button SecureEasySetup button Network light Wireless Status light Po
144. tomobile parts trays used in microchip fabrication processes copper wire steel plates and the precious materials used in electronics Depending on the model HP is able to recycle up to 65 of the print cartridge by weight The remaining parts that cannot be recycled ink foam and composite parts are disposed of in an environmentally responsible manner HP Deskjet 6980 series
145. ult HP Deskjet 6980 series How the wireless radio works The wireless radio broadcasts on the 2 4 GHz frequency whenever the wireless radio is powered on and enabled The wireless radio automatically turns off when the printer is powered off or unplugged from a power source If the printer is connected to an active Ethernet network with an Ethernet cable the wireless radio is inactive and the printer will not make a wireless connection A Note USB connections have no effect on the radio s functionality Wireless Status light The Wireless Status light indicates the status of the wireless radio For a description of the Wireless Status light see the Wireless Status light page Disable and enable the wireless radio Disabling the radio turns the wireless radio off When disabled the wireless radio sends no signals even if the printer is powered on preventing the radio from being turned on accidently Enabling the radio automatically turns the wireless radio on When enabled the wireless radio sends signals if the printer is powered on Disable the wireless radio Follow these wireless steps to disable the radio 1 Verify that the printer is powered on and is idle 2 Press and hold down the Report Page button 3 While holding down the Report Page button press the Cancel button once and then press the Resume button once 4 Release the Report Page bution Enable the wireless radio Follow these steps to re enable the
146. ve it from the printer Warning Remove the duplexer before opening it when clearing a paper jam 130 HP Deskjet 6980 series 3 Remove any paper inside the printer 4 Open the duplexer 5 Remove any paper from inside the duplexer 6 Close the duplexer and then re attach the duplexer to the printer Option for two sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer Print a single sided document and then print the two sided document The option for using the duplexer will appear in the printer software If the option for the duplexer still does not appear verify that the following conditions exist e The duplexer is attached to the printer e The media type and size selected on the Paper Quality tab are supported by the duplexer For a list of supported media types and sizes see the specifications for the duplexer Automatic Two Sided Printing Accessory Auto Two Sided Print Accessory with Small Paper Tray User s guide 131 Chapter 12 Only one side of the page prints when the two sided printing option is enabled Verify that the following conditions exist e The correct print options are set in both the printer software and the software program that you are using e The photo paper is not curled if you are printing on two sided photo paper Photo paper should be flat before printing See storing and handling photo paper for more informati
147. ween the printer and the computer The personal software firewall is a security program that protects a computer from intrusion However the personal firewall might block communication between the computer and the printer If you cannot communicate with the printer try disabling the personal firewall If you are still unable to communicate with the printer then re enable the firewall If disabling the firewall allows you to communicate with the printer you might want to assign the printer a static IP address and then re enable the firewall To assign the printer a static IP address see the network guide that came with the printer Wireless communication problems Print an HP Report page If the HP Report page does not print verify the following The printer is set up and powered on The print cartridges are installed correctly The printer is on and the paper tray is loaded e The printer is free of paper jams If any of these items are problems then see the printer is not printing page If the HP Report page does print try the following steps Check the Wireless Status light Look at the printer s Wireless Status light State of the Wireless Status light Task On Follow these steps User s guide 103 Chapter 11 continued State of the Wireless Status light Off Wireless Status light is on Task Verify the following An Ethernet cable is not connected to the printer Connecting an Ethernet cable t
148. wer button and light Use the Power button to turn the printer on and off It can take a few seconds for the printer to turn on after you press the Power button The Power light flashes when the printer is processing Caution Always use the Power button to turn the printer on and off Using a power strip surge protector or a wall mounted switch to turn the printer on and off might cause printer failure The printer is designed with an auto off feature that when set automatically places the printer into a low power mode when it has been idle for 30 minutes In this mode the printer continues to consume a maximum 3 0 watts of power with the radio off maximum 5 5 watts with the radio on and turns back on automatically when print jobs are sent to the printer You can manually turn the printer off by pressing and holding the Power button 8 HP Deskjet 6980 series for three seconds When the printer is manually turned off the printer uses less than one watt of power 2749 Note Energy consumption can be prevented by turning the printer power off EZ and then disconnecting the end of the printer power cord from the electrical source Print Cancel button Pressing the Print Cancel button cancels the current print job Resume button The Resume light flashes when an action is required such as loading paper or clearing a paper jam When the problem is solved press the Resume button to continue printing Quiet mode button Use the Qui
149. word called a WEP key to encode and decode data Advanced Encryption Standard AES isa U S government sponsored encryption method that uses a complex algorithm called Rijndael AES uses encryption keys to encode data AES automatically changes the encryption keys after a certain time interval thus making the wireless network less vulnerable to eavesdropping Temporal Key Integrity Protocol TKIP uses encryption keys to encode data TKIP automatically Benefits Least complicated strategy Simplest strategy that provides encryption Since the encryption key changes automatically the data is more difficult for eavesdroppers to decode Since the encryption key changes automatically the data is more difficult for eavesdroppers to decode Limitations Provides no protection against eavesdroppers All devices must have the key The WEP key does not change automatically WEP encryption provides less security than both AES or TKIP All devices must have the key All devices must have the key 29 Chapter 4 continued Encryption type Description Benefits Limitations changes the encryption keys after a certain time interval thus making the wireless network less vulnerable to eavesdropping Wi Fi Protected Access WPA 30 Wi Fi Protected Access WPA provides security by doing the following e Encrypting data sent over radio waves from one wir
150. work connected to the Internet it is recommended that you use a gateway so that the printer s IP address is assigned through DHCP A gateway can either be a router or a Macintosh OSX computer running Internet Sharing For more information about Internet Sharing see the documentation that came with the computer Rendezvous Rendezvous is a networking feature available with Mac OS X v10 2 and higher Rendezvous allows you to create instant IP based wired or wireless networks of computers and devices without any configuration For more information about Rendezvous see the documentation that came with your computer B Note Hewlett Packard supports Rendezvous for Mac OS X v 10 2 3 and higher Ethernet network examples To see some examples of Ethernet networks see the Ethernet network examples page Printing Computers on the network send print jobs directly to the printer which prints them in the order received The printer can accept print jobs sent simultaneously from four users For example if five users each send a print job to the printer at the same time the printer accepts four of the print jobs and rejects the fifth The user who sent the fifth print job should wait a few minutes and then resend the print job What you need for a wired network 48 To connect the printer to a wired network you need the following e A functional Ethernet network that includes an Ethernet router switch or a wireless access point wi
151. y Accessory expands the paper capacity of the printer to 400 sheets It is useful for high volume printing and for occasions when you want to use the In tray for special media such as letterhead paper but still have plain paper readily available If the 250 Sheet Plain Paper Tray Accessory is not included with the printer it can be purchased separately from an authorized HP dealer 79 Note The 250 sheet Plain Paper Tray Accessory is not available in all countries EZ regions Learn how to install the 250 Sheet Plain Paper Tray Accessory Learn how to load paper into the 250 Sheet Plain Paper Tray Accessory Use the 250 Sheet Plain Paper Tray Accessory to save time when printing Install the 250 Sheet Plain Paper Tray Accessory Follow these steps to install the 250 Sheet Plain Paper Tray Accessory 1 Turn off the printer 2 Selecta location for the printer and place the 250 Sheet Plain Paper Tray Accessory in this location 3 Carefully lift the printer and orient it above the paper tray User s guide 133 Chapter 12 4 Gently place the printer on top of the paper tray Load the 250 Sheet Plain Paper Tray Accessory Follow these instructions to load the 250 Sheet Plain Paper Tray Accessory Two parts The 250 Sheet Plain Paper Tray Accessory has two parts 1 Base 2 Lower tray The lower tray has three size adjusters a s q A E a 1 Paper width guide 2 Paper width fence
152. y and then select the Supplies pane If a print cartridge runs out of ink the printer can operate in ink backup mode For information about installing a replacement print cartridge see the print cartridge installation page Ink backup mode 16 Use the ink backup mode to operate the printer with only one print cartridge The ink backup mode is initiated when a print cartridge is removed from the print cartridge cradle Ink backup mode output Printing in ink backup mode slows the printer and affects the quality of printouts Installed print cartridge RESU Black print cartridge Colors print as grayscale Tri color print cartridge Colors print but black is grayed and is not a true black Photo print cartridge Colors print as grayscale Gray photo print cartridge Colors print as grayscale 49 Note HP does not recommend using the photo print cartridge or the gray photo Ez print cartridge for ink backup mode Exit ink backup mode Install two print cartridges in the printer to exit ink backup mode For instructions about installing a print cartridge see the print cartridge installation page HP Deskjet 6980 series Automatic paper type sensor The HP automatic paper type sensor detects the paper in the printer and then selects optimal print settings for that media The result is fewer mouse clicks to start printing and automatic optimal print quality on plain photo brochure and other high quality papers
153. y it in the printer Use the buttons only when removing the duplexer from the printer Automatic two sided printing To print a two sided document automatically one of the following accessories must be attached to the printer User s guide 129 Chapter 12 Automatic Two Sided Printing Accessory Auto Two Sided Print Accessory with Small Paper Tray The two sided printing accessories only support certain paper types For a list of supported paper types see the documentation that came with the accessory If a two sided printing accessory is not attached to the printer or you are printing on an unsupported paper type use manual two sided printing Print 1 Open the Print dialog box and then select the Two Sided Printing pane 2 Select the appropriate binding Book binding Tablet binding 3 Select any other print settings that you want and then click Print After the first side of the page is printed the printer pauses while the ink dries When the ink is dry the paper is pulled back into the duplexer and the reverse side of the page is printed 49 Note Do not remove the paper from the printer until both sides of the page Ez have been printed Automatic two sided printing problems Paper jam occurs inside the Automatic Two Sided Printing Accessory Follow these steps to remove a paper jam from the duplexer 1 Turn off the printer 2 Press the buttons on the left and right sides of the duplexer and then remo

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