HP 4400 Dual Controller Enterprise Virtual Array w/Embedded Switch Getting Started Guide
Contents
1. e Completing the array configuration including accessing HP Command View EVA and entering license keys e Configuring CV EVA Using HP Command View EVA to manage your storage environment Managing events gt Troubleshooting Configuring and using HP Command View EVAPerf e Event code formats and descriptions Conceptual and procedural information for HP Command View EVA features Contextsensitive help for each user interface window e Customized help based on the array model and controller software version e Release specific and late breaking information about HP Command View EVA HP Command View EVAPerf and SMI S EVA 4400 Enterprise Virtual Array getting started guide 1 Table 4 EVA replication software documentation Read this document For information about HP StorageWorks Replication Solutions Manager install guide HP StorageWorks Replication Solutions Manager administrator guide HP StorageWorks Replication Solutions Manager command line user interface reference HP St A Replication Solutions Manager online help HP StorageWorks Replication Solutions Manager release notes HP StorageWorks Business Copy EVA administrator guide HP StorageWorks Continuous Access EVA planning guide HP StorageWorks Continuous Access EVA administrator guide 12 Getting started e Installation prerequisites and preparation e Installation instructions for server and host agent software e HP Replic2. Edition ISEE e Enhanced capability tools e HP Application Recovery Manager AppRM e HP Data Protector Software e HP Storage Essentials Software Operation and management tools Operation and management tools include e HP SmartStart EVA Storage e HP Command View EVA e Web based operator control panel WOCP EY NOTE These operation and management tools are shipped with the EVA4400 HP SmartStart EVA Storage HP SmartStart EVA is a limited function installation and configuration tool shipped with the EVA4400 HP SmartStart EVA is accessed using the CD shipped with the EVA and allows you to Configure the management server e Install HP Command View EVA on the management server e Initialize and initially configure the EVA4400 and its storage Configure application servers to access EVA4400 storage e Provision additional storage to already configured servers For additional information see the HP SmartStart EVA user guide shipped with the EVA 4400 Enterprise Virtual Array getting started guide 13 HP Command View EVA HP Command View EVA is a full function user interface through which you configure manage and monitor Enterprise Virtual Array EVA storage systems HP Command View EVA is installed on your management server using the CD shipped with the EVA See the HP StorageWorks Enterprise Virtual Array compatibility reference for descriptions and system requirements of management server types It can be
3. ProLiant Essentials Foundation Pack or the HP SIM website at htto www hp com go hpsim Web Based Enterprise Services WEBES WEBES is a tool suite aimed at preventing or reducing system downtime It is supplied to customers with a valid support contract on their equipment WEBES software is used for hardware fault detection analysis and notification on Integrity ProLiant and Alpha based servers and EVA storage systems WEBES also performs crash analysis on OpenVMS and Tru64 UNIX environments The WEBES tool suite has the following components Computer Crash Analysis Tool CCAT enables Hewlett Packard customer service engineers and system administrators to analyze operating system crashes CCAT matches information collected about 16 Supported software tools a crash against a set of operating system specific rules to determine if the footprint of the collected crash data matches any known crash data footprints for which a solution or corrective action has been found Use of CCAT greatly reduces customer downtime by shortening the time required to analyze system crashes and eliminates the need for customer site visits System Event Analyzer SEA provides background automatic analysis by monitoring the active binary event log also called the system event log or error log and processing events as they occur The events in the binary event log file are checked against the analysis rules If one or more of the events in the binary
4. about setting up and managing iSCSI and Fibre Channel networks and is available on the HP Storage Networking website http www hp com go san SAN management best practices e Label all physical devices and cables e Label each HBA to identify its WWN e Label both ends of each cable with a number or color coding scheme Include to or from information on each label to allow you to quickly identify each cable e Label each host with its name alias and operating system Use plugs and end caps on unused device ports and cables Never leave ports exposed Draw physical and logical maps of your network Topology map Technological SAN topology and fabric interconnect scheme including a strategy to accommodate expansion and technological advances e Hardware Device configuration map Physical layout of all network components including device names and aliases the WWN and physical location of each node and device This information is needed when configuring the storage entering connection information and setting up multipathing it is also needed for future configuration changes reference troubleshooting purposes and verifying connectivity Storage map Defines the storage system configuration and settings such as LUN allocation and Vraid levels e Zoning path or accessibility map Defines the communications access settings for devices and user ports in the SAN including which devices are allowed to communicate with
5. connections from a host are not granted access I O cannot fail over to the redundant path e Limit access to the LUNs to prevent unintended or unauthorized access Although not required HP strongly recommends this security measure These settings are especially important in heterogeneous environments to prevent servers running different operating systems and using a mix of HBAs from different vendors from accessing the same LUN For each HBA connection indicate the LUNs that it can access Ongoing best practices 24 Proactively monitor EVA status and status changes via the HP Command View EVA This software works in conjunction with other HP software to monitor and notify you of possible issues For additional information see the HP Command View EVA website http h18006 www 1 hp com products storage software cmdvieweva index html Periodically check the EVA4400 website for updates and announcements Schedule physical configuration changes during periods of low or no activity in operational environments For example if the system is performing rebuilds array expansions logical disk extensions or experiencing heavy O avoid physical changes such as adding or replacing disk drives Best practices Index A accessing HP Command View EVA 9 web based operator control panel WOCP 10 applications supported 13 audience 5 B best practices 23 installation and configuration 24 ongoing 24 planning 23 SAN managemen
6. design of these disks HP recommends using FATA drives for low duty cycle workloads and are not meant for continuous access or where random access performance is required Do not use these drives as a replacement for EVA s high performance standard duty cycle Fibre Channel drives The best application for FATA disks is to augment near line storage usage for the online part of your backup and recovery solution Snapclones assigned to FATA disk groups provide the lowest cost solution for zero downtime backup and fast recovery storage FATA disks and snap copies are not a replacement for offline backup Please note that EVA requires that FATA disks be organized in separate disk groups What are the best practices for zoning between hosts and the arrays Zoning by operating system HBA application or port are all supported zoning methods The following zoning rules apply to heterogeneous SANs with EVA storage systems e Each operating system type must be in a separate zone or virtual SAN VSAN e The HP Command View EVA management server should be zoned to include only the EVA systems that it is intended to manage e EVA storage systems can be in multiple operating system zones Frequently asked questions For additional information see the HP StorageVWorks SAN design reference guide You can download the latest edition from the following website http www hp com support manuals Click Disk Storage Systems under Storage and then sele
7. each other and which hosts can access which LUNs 4400 Enterprise Virtual Array getting started guide 23 Installation and configuration best practices Install and configure your EVA4400 in the sequence listed in the installation guide Several installation and configuration steps include dependencies Difficulties encountered by not following the directions in the guide may result in lost time and lost revenue while troubleshooting the issues When handling hard drives follow industry standard practices Internal storage media can be damaged when drives are shaken dropped or roughly placed on a work surface When removing a drive press the release button and then pull the drive only slightly out of the enclosure Then to allow time for the internal disk to stop rotating wait approximately 10 seconds before completely removing the drive from the enclosure If your environment includes multiple servers HP recommends designating one of the servers as a management server to centralize management tasks It is on this server that you install management software such as HP Command View EVA and it is from this server that you perform SAN management tasks Assign static IP addresses to devices in the network After configuring the storage remember to e Verify that each host has been granted access to the storage Be sure to verify that all HBA connections to the EVA are recognized including all paths in a multipath contiguration If all
8. level read cache and write protection e Present snapshots snapclones and mirrorclones as disks to hosts Allow immediate host I O to snapshots and snapclones e Instantly restore the content of a virtual disk using a snapshot snapclone or mirrorclone For additional information see the HP Business Copy EVA website http h18006 www 1 hp com products storage software bizcopyeva index html HP StorageWorks Continuous Access EVA HP Continuous Access EVA is the remote replication component of the Enterprise Virtual Array controller software When this component is licensed and configured the controller copies data online in real time to a remote array over a storage area network Properly configured HP Continuous Access EVA is a disaster tolerant storage solution that ensure data integrity if an array or site fails HP Continuous Access EVA features include Continuous replication of local virtual disks on remote virtual disks Synchronous and asynchronous write modes Automated failover when used with other replication software e Failsafe data protection e Ability to suspend and resume replication e Bidirectional replication e Automatic suspension of replication if a link between arrays is down For additional information see the HP Continuous Access EVA website http h18006 www1 hp com products storage software conaccesseva index html HP StorageWorks Cluster Extension EVA HP StorageWorks Cluster Extension EVA e
9. 15 HP Storage Works Continuous Access EVA 15 HP StorageWorks Replication Solutions Manager 16 HP Systems Insight Manager HP SIM 16 Instant Support Enterprise Edition ISEE 17 Web Based Enterprise Services WEBES 16 web based operator control panel WOCP 14 P prerequisites 5 Q questions frequently asked 19 S SmartStart EVA overview 13 Subscriber s Choice HP 7 23 supported applications 13 System Event Analyzer SEA overview 16 26 technical support HP 6 service locator website 7 Web Based Enterprise Services WEBES overview l6 website 16 web based operator control panel WOCP accessing 1O help 14 overview 14 websites customer self repair 7 HP 7 HP Application Recovery Manager AppRM 18 HP Command View EVA 14 HP Data Protector Software 17 HP Storage Essentials Software 18 HP StorageWorks Business Copy EVA 15 HP StorageWorks Cluster Extension EVA 15 HP StorageWorks Continuous Access EVA 15 HP StorageWorks Replication Solutions Manager 16 HP Subscriber s Choice for Business 7 23 HP Systems Insight Manager HP SIM 16 Instant Support Enterprise Edition ISEE 17 Web Based Enterprise Services WEBES 16
10. ANS e Operating systems Prerequisites This guide assumes you have installed and initially configured your EVA and are familiar with the following HP products and SAN concepts e HP StorageWorks EVA hardware and controller software HP StorageWorks HP Command View EVA One or more arrays in a SAN For a list of supported arrays management server hardware and software and replication environments including restrictions see the HP StorageWorks Enterprise Virtual Array compatibility reference 4400 Enterprise Virtual Array getting started guide 5 Document conventions and symbols Table 1 Document conventions Convention Element Blue text Table 1 Cross reference links and e mail addresses Blue underlined text http www hp com Website addresses Keys that are pressed e Text entered into a GUI element such as a box Bold text e GUI elements that are clicked or selected such as menu and list items buttons and check boxes Italic text Text emphasis e File and directory names System output Code Commands their arguments and argument values re Code variables Monospace italic tex aoe Command variables Monospace bold text Emphasized monospace text Monospace text A WARNING Indicates that failure to follow directions could result in bodily harm or death A CAUTION Indicates that failure to follow directions could result in damage to equipment or data E IMPORTAN
11. HP StorageWorks 4400 Enterprise Virtual Array getting started guide 8 Part number 5697 7284 First edition February 200 Legal and notice information O Copyright 2008 Hewlett Packard Development Company L P Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material This document contains proprietary information which is protected by copyright No part of this document may be photocopied reproduced or translated into another language without the prior written consent of Hewlett Packard The information is provided as is without warranty of any kind and is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors of omissions contained herein Contents Aboyi ihis guide s s doe oe eo he GRE AA r OD Intended d dience s s scs Ge ee Qo ok oy ee RR Ew a oon RE ke me A 5 Prerequisites vo ee A ee eS 5 Document conventions and symbols ocur er KR we aK RR 6 HP technical s
12. P Storage Essentials website htip h18006 www 1 hp com products storage software std suite 18 Supported software tools 3 Frequently asked questions Q Should use HP EVA SmartStart HP Command View EVA or the HP web based operator control panel WOCP to manage my array A HP SmartStart EVA HP Command View EVA and the WOCP are your installation configuration and management tools Each tool is designed to best perform certain tasks with some function overlap If more than one tool can perform the task use the tool with which you are most comfortable e HP SmartStart EVA is an easy to use interface with wizards designed for the initial configuration of the EVA its storage the management server and other servers that need access to the EVA This tool can be used to add additional servers to an existing EVA or provision more storage to an existing server HP Command View EVA is a full function user interface with tabs for all EVA configuration and management tasks including tabs for viewing system and status information The WOC is a limited function user interface with options to view system information and perform a few system tasks For additional information about these user interfaces see Supported software tools Q What are the EVA software licenses need to purchase and install How do obtain these licenses A A license key is required to use HP Command View EVA and all of its features For new insta
13. Restart a controller e Power down the array Configure or change host port topology Configure or change device port recovery e View and process startup configuration errors e View and monitor storage controller and device port status View OCP message logs For additional information see the WOCP online help Enhanced functionality tools Enhanced funtionality tools include e HP StorageWorks Business Copy EVA e HP StorageWorks Continuous Access EVA e HP StorageWorks Cluster Extension EVA e HP StorageWorks Replication Solutions Manager 14 Supported software tools EY NOTE HP Command View EVA and its component tools require licenses to use beyond the 60 day instant on temporary license period For additional information see the HP StorageWorks Enterprise Virtual Array license key installation instructions available on the HP Manuals website http www hp com support manuals HP StorageWorks Business Copy EVA HP Business Copy EVA is the local replication component of the Enterprise Virtual Array controller software With HP Business Copy EVA licenses and a supporting user interface you can create point in time copies of virtual disks and use them to back up and restore application data HP Business Copy EVA features enable you to Create pointin time copies called snapshots snapclones and mirrorclones of virtual disks Specify snapshot snapclone and mirrorclone properties such as redundancy Vraid
14. T Provides clarifying information or specific instructions EY NOTE Provides additional information XE TIP Provides helpful hints and shortcuts HP technical support Telephone numbers for worldwide technical support are listed on the HP website http www hp com support Collect the following information before calling Technical support registration number if applicable e Product serial numbers 6 About this guide Product model names and numbers e Error messages e Operating system type and revision level e Detailed questions For continuous quality improvement calls may be recorded or monitored Customer self repair HP customer self repair CSR programs allow you to repair your Storage Works product If a CSR part needs replacing HP ships the part directly to you so that you can install it at your convenience Some parts do not qualify for CSR Your HP authorized service provider will determine whether a repair can be accomplished by CSR For additional information about CSR contact your local service provider or see the CSR website hitp www hp com go selfrepair This product has no customer replaceable components Product warranties For information about HP StorageWorks product warranties see the warranty information website http www hp com go storagewarranty Subscription service HP recommends that you register your product at the Subscriber s Choice for Business websi
15. ation Solutions Manager features and access e Configuring HP Replication Solutions Manager e Management tasks and best practices e Working with operating systems gt Troubleshooting replication problems Syntax and usage for the HP Replication Solutions Manager command line interface e HP Replication Solutions Manager tasks Storage system concepts Job commands Context sensitive help for each user interface window e Release specific and late breaking information about HP Replication Solutions Manager Business Copy EVA and Continuous Access EVA e Local replication concepts Local replication configuration maintenance and best practices e Configuration planning including performance and distance comparison fabric topologies load balancing and zoning e Remote replication concepts e Remote replication configuration maintenance and best practices 2 Supported software tools Many software tools are supported for use on your EVA including e Operation and management tools HP SmartStart EVA Storage e HP Command View EVA e Web based operator control panel WOCP e Enhanced functionality tools e HP StorageWorks Business Copy EVA e HP StorageWorks Continuous Access EVA e HP StorageWorks Cluster Extension EVA e HP StorageWorks Replication Solutions Manager e Proactive monitoring tools e HP Systems Insight Manager HP SIM e Web Based Enterprise Services WEBES e Instant Support Enterprise
16. ct your EVA model 4400 Enterprise Virtual Array getting started guide 21 22 Frequently asked questions 4 Best practices For additional useful information on configuring and managing your storage system see the following HP StorageWorks Enterprise Virtual Array configuration best practices white papers available from http h18006 www 1 hp com storage arraywhitepapers html e Best practices section of the HP StorageWorks SAN design reference guide available on the Manuals page of the HP Business Support Center website hitp www hp com support manuals Click Disk Storage Systems under Storage and then select your EVA model Best practices in this section are grouped as follows e Planning best practices e SAN management best practices e Installation and configuration best practices Planning best practices Sign up with Subscriber s Choice to receive notifications and alerts about your EVA4400 and other HP devices http www hp com go e updates Registering your products is strongly recommended because it provides HP with a communication path for issues and updates Confirm that the hardware and software components you plan to use are supported for use with the EVA4400 Before installing your EVA4400 and before making any configuration changes check the HP StorageWorks Enterprise Virtual Array compatibility reference Read the HP StorageWorks SAN design reference guide This guide contains useful information
17. event log file meets the conditions specified in the rules the analysis engine collects the error data and creates a problem report containing a description of the problem and any corrective actions required After the problem report is created it is distributed in accordance with the specified notification preferences Hardware problems can be quickly resolved owing to the proactive symptom diagnosis lt can map out the failing hardware automatically on your system and or notify you and the customer support center should a hardware problem occur For additional information see the WEBES website http h18023 www 1 hp com support svctools webes Instant Support Enterprise Edition ISEE ISEE provides proactive remote monitoring diagnostics and troubleshooting to enhance the availability of servers and storage and other network devices in the following environments HP UX Microsoft Windows Linux NonStop OpenVMS SUN Solaris and Tru64 UNIX ISEE features give you e Proactive monitoring to reduce system downtime minimizing disruptions to your business processes and revenue generating activities e Accelerated problem resolution by 20 percent average improving system uptime and business productivity e Improved efficiency of IT operations eliminating manual intervention by your IT staff through automated data collection analysis and call logging processes Robust remote support security helping ensure data integrity and t
18. ial installation installation guide and configuration HP StorageWorks SAN design reference guide e Configuring host connectivity for supported operating systems Daily tasks and maintenance HP StorageWorks 4400 Enterprise Virtual Array user Hardware component descriptions guide Hardware component replacement instructions gt Troubleshooting HP StorageWorks Enterprise Virtual Array license key Obtaining and installing license keys for installation instructions management and replication software bas gt Release specific and late breaking information T ar 4400 Enterprise Virtual Array about the hardware controller software and host E connectivity 10 Getting started Table 3 EVA management software documentation Read this document For information about HP StorageWorks Command View EVA installation guide HP StorageWorks Command View EVA user guide HP StorageWorks Command View EVA online help HP StorageWorks Command View EVA release notes e Installation prerequisites and preparation e Browser configuration settings gt Installation instructions for the software suite HP Command View EVA HP Command View EVAPerf HP StorageWorks Storage System Scripting Utility SSSU Storage Management Initiative Specification for Enterprise Virtual Array SMI S EVA including upgrades and removal SMI S configuration postinstallation gt Troubleshooting HP Command View EVA features and navigation
19. installed on more than one management server but only one management server can actively manage the storage system at any given time HP Command View EVA is accessed through a web browser and allows you to e Initialize the array e Create modify and monitor disk groups virtual disks snapclones snapshots and Data Replication DR groups e Perform data replication e Restore a virtual disk from a snapshot or mirrorclone Configure and monitor physical subsystem components such as controllers physical disks power supplies and network connections Configure and view controller events and logs EY NOTE HP Command View EVA and its component tools require licenses to use beyond the 60 day instant on temporary license period For additional information see the HP StorageWorks Enterprise Virtual Array license key installation instructions available on the HP Manuals website http www hp com support manuals For additional information see the HP Command View EVA website http h18006 www 1 hp com products storage software cmdvieweva index html Web based operator control panel WOCP The HP EVA web based operator control panel WOCP is a limited function system management and monitoring tool native to the EVA4400 hardware Similar to the operator control panel OCP available on other EVA models the WOCP is available on the EVA4400 The WOCP is accessed through a web browser and allows you to gt Enter a WWN e
20. ion see the HP StorageWorks Storage System Scripting Utility reference What is the difference between a snapclone and snapshot Snapclones and snapshots complement a backup strategy that includes full copies to offline or near line storage Using HP Business Copy EVA and HP Replication Solutions Manager functionality snapclones and snapshots provide alternatives for reducing recovery time by providing the first option for recovery in case of a disk write error corrupted file or program malfunction Snapclones and snapshots are easy to use and integrate well into typical data center processes A snapclone is an independent point in time copy of a virtual disk It is independent because all of the data from the source virtual disk is copied to the snapclone Use snapclones when you need independent and durable copies for example for data mining data warehousing or preproduction testing A snapshot is a dependent pointin time copy of a virtual disk It is dependent because data is copied to the snapshot only when it is entered or overwritten on the source Use snapshots when you need temporary copies for example to create a copy of a database that you then store on tape For additional information see the HP StorageWorks Business Copy EVA administrator guide What should or shouldn t FATA drives be used for Fibre Attached Technology Adapted FATA disks are low cost low performance disks supported for use in the EVA Because of the
21. llations a temporary instant on license key is provided so that you can immediately use this tool The instanton key is valid for all arrays connected to a management server with unlimited capacity for 60 days from the first use Upon expiration of the instanton license key the features are disabled You must obtain a permanent license key to continue using the features Available license keys include e HP Command View EVA license key required to manage drives and disk groups e HP Business Copy EVA license key activates snapshot snapclone and mirrorclone features e HP Continuous Access EVA license key activates the remote data replication feature HP Command View EVA upgrade license required if you are upgrading to a later version of HP Command View EVA Your License Entitlement Certificate provides three options to obtain a license key e Obtain a license key from the HP License Key Delivery Service website http webware hp com Fax the Password Request Form that came with your License Entitlement Certificate see the certificate for fax numbers in your area e Call or e mail the HP Password Center see the License Entitlement Certificate for telephone numbers and e mail addresses in your area For additional information see the HP Command View EVA website http h18006 www1 hp com products storage software cmdvieweva index html Q How do know a license is installed correctly A HP Command View EVA includes
22. motely replicate and fail over virtual disks Group and replicate resources as a unit called a managed set Dynamically mount virtual disks on enabled hosts Automate replication tasks using replication manager jobs e Monitor replication status by array Back up and restore replication manager configuration and jobs e Replicate application resources on enabled hosts for example Oracle tablespaces e Integrate with a variety of backup and recovery solutions Proactive monitoring tools Proactive monitoring tools include e HP Systems Insight Manager HP SIM e Web Based Enterprise Services WEBES e Instant Support Enterprise Edition ISEE ES NOTE These proactive monitoring tools are provided on the ProLiant Essentials Foundation Pack shipped with all servers and included with HP support agreements For additional information see the information shipped with ProLiant Essentials or contact HP support at http www hp com support HP Systems Insight Manager HP SIM HP SIM is a web based application that allows system administrators to accomplish normal administrative tasks from a remote location using a web browser HP SIM provides device management capabilities that consolidate and integrate management data from HP and third party devices HP SIM also reports hardware fault conditions both failure and pre failure and collects data for reporting and graphing For additional information see the Management CD in the HP
23. nables monitoring of HP Continuous Access EVA Data Replication DR groups and allows access to the remote data copy if an application becomes unavailable on the local site If the application service is restarted on the remote site after the local primary application service has been shut down HP Cluster Extension EVA uses its internal database to check whether the current disk states allow automatic access to your data based on consistency and concurrency considerations Features include e Integration into cluster software e Disaster tolerance through geographical dispersion Automated redirection and monitoring of HP Continuous Access EVA DR groups 4400 Enterprise Virtual Array getting started guide 15 For additional information see the HP Cluster Extension EVA website http h18006 wwwl hp com products storage software ceeva index html HP StorageWorks Replication Solutions Manager HP StorageWorks Replication Solutions Manager is a graphical and command line user interface for managing data replication on HP storage arrays It is provided with licensed replication products including HP StorageWorks Business Copy EVA and HP StorageWorks Continuous Access EVA HP Replication Solutions Manager features enable you to e Automatically discover array virtual disk host and application resources e Present virtual disks for host access e Copy virtual disks and host volumes using snapshot snapclone and mirrorclone technology e Re
24. nd maintaining your EVA4400 in a configuration that is supported by HP is an essential part of ensuring the stability of your array To confirm support for your configuration verify that your software hardware and driver versions are listed in the HP StorageWorks Enterprise Virtual Array compatibility reference As system needs grow be sure to confirm all configuration changes with your HP sales representative or authorized HP partners Check the HP website periodically for updates to the HP StorageWorks Enterprise Virtual Array compatibility reference Testing of solutions software and driver versions is ongoing As qualifications are verified the appropriate information in the document is updated For additional information about the HP StorageWorks Enterprise Virtual Array compatibility reference see Locating documentation Accessing HP Command View EVA HP Command View EVA is the primary user interface through which you configure manage and monitor the Enterprise Virtual Array EVA storage system and is installed on your management server as a step in the EVA4400 installation process For installation information see the HP StorageWorks 4400 Enterprise Virtual Array installation guide shipped with the EVA4400 Because HP Command View EVA is a browser based application access to the application must be through a supported browser To access HP Command View EVA do one of the following From the management server on which HP C
25. ommand View EVA is installed click the shortcut icon on the desktop From other servers in the network open your browser and navigate to the management server by entering the following address https lt host_name or IP_address gt 2372 where lt host_ name or IP address gt is the user defined alias name or IP address of the management server For additional information see the HP Command View EVA website http h18006 www1 hp com products storage software cmdvieweva index html 4400 Enterprise Virtual Array getting started guide 9 Accessing the web based operator control panel WOCP The WOCP is an additional user interface through which you can perform limited configuration management and monitoring tasks The WOCP is native to the EVA hardware Because the WOCP is a browser based application access to the application must be through a supported browser To access the WOCP do one of the following from any server in the network Open your browser and navigate to the EVA storage system by entering the following address Sa lt IP_address gt 2372 where lt IP_address gt is the IP address of the EVA management module If you have not previously accessed the WOCP and changed the default IP address of the EVA management module to a valid setting use the following default logon information EVA management module IP address 192 168 0 1 User name admin Password blank not assigned Be sure to assign a valid IP addre
26. ransaction security through industry standard encryption and authentication technology Reduced IT complexity and costs eliminating the need to manage multiple remote support tools For additional information see the ISEE website http h20219 www2 hp com services cache 10709 0 0 225 121 aspx Enhanced capability tools Enhanced capability tools include e HP Data Protector Software e HP Application Recovery Manager AppRM e HP Storage Essentials Software EY NOTE These enhanced capability tools can be purchased as part of your storage system solution Contact your authorized HP service provider for additional information HP Data Protector Software HP Data Protector automates high performance backup and recovery from disk or tape over unlimited distances to ensure 24x7 business continuity while providing a compelling price performance ratio Features and benefits Designed for the most demanding 24x7 environments e Delivers backup recovery innovation performance and functionality for a low cost 4400 Enterprise Virtual Array getting started guide 17 Easy to deploy and use Enables you to respond to the needs for 24x7 application availability by integrating techniques to eliminate backup windows e Meets the demands of the most complex enterprises for specific recovery time and recovery point objectives and enables critical data to be recovered within minute e Centralized multi site management capabili
27. rays If your Microsoft SQL database is embedded in an SAP ecosystem AppRM enhances the backup and recovery experience by reducing the impact of SAP application operations Features and benefits Stages recovery ready copies stored within the disk array to provide data recovery in minutes e Delivers array based disk todisk solution for an accelerated more reliable recovery process e Creates pointin time copies of application databases Off loads I O from the recovery server to accelerate time to recovery Removes the need for separate storage and business application administrators providing a common interface that serves multiple business applications and automated processes Augments pre existing backup software thus removing the need to change your backup strategy to add instant recovery capability e Provides single deployment for recovery of leading business applications e Provides Microsoft compliant quick recovery Reduces the impact of SAP application operations For additional information see the AppRM website http h18006 www 1 hp com products storage software arm index html HP Storage Essentials Software HP Storage Essentials is a family of open standards built SAN management and storage resource management SRM solutions that enable you to visualize monitor report on provision and manage your heterogeneous storage environment with unprecedented simplicity and speed For additional information see the H
28. simplified license management that allows customers to effectively keep track of all licenses HP Command View EVA displays the current license status of an array If a license is installed correctly the status for a particular feature displays as Valid If the license is temporary the expiration date is displayed 4400 Enterprise Virtual Array getting started guide 19 20 How do schedule and perform nightly backups The EVA is supported by numerous backup applications Through these applications schedule regular backups and be sure to test the restore process twice a year For additional information see the HP StorageWorks Enterprise Backup Solutions EBS website http h18006 www1 hp com products storageworks ebs index html Should save my array configuration How often should save my configuration How Yes Along data backups be sure to save a copy of EVA confi guration files Configuration file backups should made whenever changes are made to the configuration new hosts new virtual disks hardware changes and should be stored on media not associated with the array Configuration file backups aid in diagnosing any EVA issues that occur and is usually requested when an escalation to HP services results HP Command View EVA includes HP Storage System Scripting Utility software SSSU a powerful scripting utility You can use the capture configuration command to save your array configuration For additional informat
29. ss and password as soon as possible For instructions see WOCP online help e If you have previously accessed the WOCP and changed the logon information to valid secure settings you can access the WOCP through HP Command View EVA In HP Command View EVA select the desired EVA storage system and then select Hardware gt Controller Enclosure gt Management Module Then click Launch OCP Locating documentation A complete library of Enterprise Virtual Array technical documentation is available to help you with the installation and operation of your storage system You can download the latest editions from the following website http www hp com support manuals e For hardware documents click Disk Storage Systems under Storage and then select your EVA model e For software documents click Storage Software under Storage and then select your product For descriptions of the available user documents see the following tables Table 2 EVA4400 hardware documentation Read this document For information about SAN architecture and design gt Supported switches and fabric rules Rules for connecting the EVA and hosts to a SAN SAN best practices HP StorageWorks Enterprise Virtual Array gt Version specific support information for compatible compatibility reference EVA hardware software and operating systems e Site preparation e Hardware setup HP StorageWorks 4400 Enterprise Virtual Array Using HP SmartStart EVA for init
30. t 23 C Computer Crash Analysis Tool CCAT overview l6 configurations supported 9 conventions document 6 customer self repair 7 D document conventions 6 prerequisites 5 documentation locating 10 providing feedback 7 feedback documentation 7 frequently asked questions 19 G getting started 9 H hardware maintenance 24 help obtaining 6 HP technical support 6 HP Application Recovery Manager AppRM overview 18 website 18 HP Command View EVA accessing 9 overview 14 website 14 HP Data Protector Software overview 17 website 17 HP Storage Essentials Software overview 18 website 18 HP Storage Works Business Copy EVA overview 15 website 15 HP Storage Works Cluster Extension EVA overview 15 website 15 HP StorageWorks Continuous Access EVA overview 15 website 15 HP StorageWorks Replication Solutions Manager overview 16 website 16 HP Systems Insight Manager HP SIM overview 16 website 16 Instant Support Enterprise Edition ISEE overview 17 website 17 L locating documentation 10 login information 9 M maintenance hardware 24 4400 Enterprise Virtual Array getting started guide 25 O overview this guide 5 HP Application Recovery Manager AppRM 18 HP Command View EVA 14 HP Data Protector Software 17 HP SmartStart EVA 13 HP Storage Essentials Software 18 HP StorageWorks Business Copy EVA 15 HP Storage Works Cluster Extension EVA
31. ta Protector Software 2 a a 17 HP Application Recovery Manager AppRM o aa 18 HP Storage Essentials Software o 18 3 Frequently asked questions 0 a 0 ly ABO DOCS sarria ERED ER 23 Planning best practices ve ek Gok ee ae See Pe SOR Se ewe O a Be 23 SAN management best practices a0 mie Khe aS Re RS Baw BRE SR OR wo 23 Installation and configuration best practices 1 o a 24 Ongoing best practices III 24 Wee pce kh ca ee eh eee oD BRK SSS arar 25 4400 Enterprise Virtual Array getting started guide 3 Tables h WN Document conventions IL LL RR 6 EVA4400 hardware documentation 2 a a a 10 EVA management software documentation o a a a e e a a T EVA replication software documentation o o a a a 12 About this guide This guide outlines concepts tools and tasks that you might find helpful after the initial installation and configuration of your HP Storage Works 4400 Enterprise Virtual Array EVA4400 It include information about e The documentation set Supported software applications that can be incorporated into your environment e Best practices that you will want to address in your environment Answers to frequently asked questions System maintenance Intended audience This guide is intended for operators and administrators of storage area networks SANS that include HP arrays The audience is assumed to be skilled in Storage area networks S
32. te http www hp com go e updates After registering you will receive e mail notification of product enhancements new driver versions firmware updates and other product resources HP websites For additional information see the following HP websites http www hp com http www hp com go storage http www hp com service_locator http www docs hp com http www hp com support manuals Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation please send a message to storagedocsFeedback hp com All submissions become the property of HP 4400 Enterprise Virtual Array getting started guide 7 About this guide 1 Getting started After initially installing and configuring your EVA4400 you must confirm supportability of your plans and become familiar with its management tools Use information in this section to access and browse through the primary software management tools and download create your documentation library The following information is included in this chapter e Confirming supportability of your configuration e Accessing HP Command View EVA e Accessing the web based operator control panel WOCP e Locating documentation EY NOTE For additional information about HP Command View EVA and the web based operator control panel WOCP see Supported software tools Confirming supportability of your configuration Installing a
33. ties enable customers to automate routine tasks and easily implement changes Simple wizards and clear navigation makes these management features easy to configure e Reduces the time and resources needed to perform full backup by using pointers rather than duplicating data For additional information see the HP Data Protector website http h18006 www1 hp com products storage software dataprotector HP Application Recovery Manager AppRM AppRM is a recovery solution for business application data designed to improve the efficiency of IT resources AppRM automates restoration of application databases such as Exchange and Microsoft SQL in the event ol fal or corruption and restore data to the moment before an outage AppRM powered by Data Protector Software technology delivers a stand alone solution to augment your existing backup software strategy by delivering application integrated data recovery In Windows 2003 environments Volume Shadow Copy Service VSS provides the means to create online pointin time copies of open files from a file server backup application or within Exchange or Microsoft SQL application environments AppRM software integrates with VSS to make non disruptive pointin time copies of databases for recovery in minutes not hours required by traditional recovery from tape A single AppRM deployment supports Microsoft compliant quick recovery using the VSS framework for Exchange and Microsoft SQL with HP EVA disk ar
34. upport e Hine bebe oe ek a 6 Customer self repair ox a ea de a Oe he Ow a 7 Product warranties a de E e de Be ee ae e AS 7 Subscription service o oo a a a 7 HP websites o a en ido de dee io gee do Bk Ao a hes Be A h de A 7 Documentation feedback a a o 7 bOan sired 4 canicas rosados ra Y Confirming supportability of your configuration a a a a 9 Accessing HP Command View EVA a 4a da cd aS 9 Accessing the web based operator control panel WOCP 0 10 Locating documentation aro a er AA e A A 10 2 Supported soltware fools gt 2 s sce o o o oo 18 Operation and management tools 2 a a o 13 HP SmartStart EVA Storage o s eee d a soe o 13 HP Command View EVA sn ete e Boh E NA A 14 Web based operator control panel WOCP 2 2 1 a e 14 Enhanced functionality tools LL ae a he he ke he Rake ee ed ok ee Be 14 HP StorageWorks Business Copy EVA o o 15 HP Storage Works Continuous Access EYA 2 6 a a a 15 HP StorageWorks Cluster Extension EVA ww aaa a 15 HP Storage Works Replication Solutions Manager 2 ee a 16 Proactive monitoring tools 40 ua ek ow BH BH ROR Swe Be ee BRO we A 16 HP Systems Insight Manager HP SIM Coso sa Gok a ee ee Re ee ee ek 16 Web Based Enterprise Services WEBES 2 1 2 a E 16 Instant Support Enterprise Edition ISEE 2 0 0 0 o o o eo eo eo 17 Enhanced capability tools 2 dica Gy A a A 17 HP Da
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