GE S21O0 User's Manual
Contents
1. Schedule Service Expert GE repair service is only one step away from your door Get on line and schedule your service at your convenience 24 hours any day of the year Or call 800 GE CARES 800 432 2737 during normal business hours Real Life Design Studio GE supports the Universal Design concept products services and environments that can be used by people of all ages sizes and capabilities We recognize the need to design for a wide range of physical and mental abilities and impairments For details of GE s Universal Design applications including kitchen design ideas for people with disabilities check out our Website today For the hearing impaired please call 800 TDD GEAC 800 833 4322 Extended Warranties Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires Parts and Accessories Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Order on line today 24 hours every day or by phone at 800 626 2002 during normal business hours Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to q2. Add detergent as wash basket fills with water before you load clothes Sort clothes by color If fabric label states wash separately unstable dyes may be indicated If you do not dry your clothes with a clothes dryer your clothes may retain more lint Separate lint producers from lint collectors Wash small loads for a shorter time than larger loads Add detergent as wash basket fills with water before you oad clothes Try a liquid detergent Use warmer water temperature Overloading Load clothes no higher than the top row of holes in the washer basket ake sure load size selected matches clothes load size Incorrect use of fabric softener Check fabric softener package for instructions and follow directions for using dispenser tl suonj2niqsu fijajos O o a Q ct 3 Q 5 72 ct c N ct Oo 3 Mm sdi buooysajqnoly yioddns 1awnsu0 Before you call for service W S Ke Q Troubleshooting Tips o E N PERFORMANCE cont Possible Causes What To Do D Pilling Result of normal wear on e While this is not caused by the washer you can slow the V poly cotton blends and piling process by washing garments inside out S fuzzy fabrics Snags holes tears rips Pins snaps hooks sharp e Fasten snaps hooks buttons and zippers OF EXCESSIVE WAND buttons belt buckles e Remove loose items like pins objects in pockets and zippers and sharp objects sharp buttons left in pockets
3. If machine is paused more than 24 hours the cycle will be cancelled To stop the cycle hold the button for 3 seconds If water remains in the machine select the DRAIN amp SPIN OR SPIN ONLY cycle to drain tub and spin water out of the washer tub Raising the lid will stop agitation or spin action but does not pause the cycle suorj2nigsu fijajos O o o Q St 3 Ka gt 07 cr lt O ct O 3 Mm sdi Bulzooysajqnosy yioddns 1awnsu0 Safety Instructions W c 2 fund 8 x a o 5S 5 Q O Troubleshooting Tips Consumer Support About washer features Separate for cleaning a The Agitator Cap or Fabric Softener Dispenser depending on model The agitator cap fits into the top of the 3 Add water to dispenser until it reaches agitator If it accidentally comes off the maximum fill line simply put it back on The fabric softener dispenser automatically releases liquid fabric softener at the proper time during the cycle Do not stop the washer during the first spin This will cause the dispenser to empty too soon To use follow these steps Do not pour anything into the 2 Make sure dispenser is securely attached agitator if the agitator cap or to agitator dispenser is removed 2 Use only liquid fabric softener Pour into dispenser using amount recommended on package Never pour fabric softener directly on clothes It may stain them Cleaning
4. Loading and using the washer Always follow fabric manufacturer s care label when laundering ge com Sorting Wash Loads Sort by color whites lights colors soil level fabric type sturdy cottons easy care delicates and whether the fabric produces lint terry cloth chenille or collects lint velveteen corduroy E Proper Use of Detergent Add detergent and start the washer before adding You can use less detergent if you have soft water 2 O clothes so that the detergent can work effectively a smaller load or a lightly soiled load Using too little or too much detergent is a common cause of laundry problems sl Ky Loading the Washer Load dry items loosely no higher than the top row of W Do not wrap long items like sheets or pants holes in the washer basket When loading wet items around the agitator make sure you set the load water level high enough E Do not wash fabrics containing flammable to allow the items to move freely Water level should materials waxes cleaning fluids etc just cover the clothes To add items after washer has started lift the lid and submerge additional items next to the agitator E Agitation will not start with the lid up Care and cleaning of the washer Wash Basket Leave the lid open after washing to Moving and Storage Ask the service technician to Ves allow moisture to evaporate If you want to clean remove water from drain pump and hoses See the the basket use a c
5. by turning on all hot water faucets and allowing them to run for several minutes Do this before using any electrical appliance which is connected to the hot water system This simple procedure will allow any built up hydrogen gas to escape Since the gas is flammable do not smoke or use an open flame or appliance during this process PROPER INSTALLATION This washer must be properly installed and located in accordance with the Installation Instructions before it is used If you did not receive an Installation Instructions sheet you can receive one by visiting ge com or by calling 800 GE CARES 800 432 2737 Install or store where it will not be exposed to E Properly ground washer to conform with all temperatures below freezing or exposed to the governing codes and ordinances Follow details weather which could cause permanent damage in Installation Instructions and invalidate the warranty YOUR LAUNDRY AREA E Keep the area underneath and around your E Close supervision is necessary if this appliance is appliances free of combustible materials such as used by or near children Do not allow children to lint paper rags chemicals etc play on with or inside this or any other appliance Use this appliance only for its intended purpose as described in this Owner s Manual WHEN USING THE WASHER E Never reach into washer while it is moving Wait until the machine has completely stopped before opening the lid E
6. e Turn knits which snag easily inside out Undiluted chlorine bleach e Check bleach package instructions for proper amount e Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach Chemicals like hair bleach or Rinse items that may have chemicals on them before dye permanent wave solution washing Wrinkling Improper sorting e Avoid mixing heavy items like work clothes with light items like blouses e Try a fabric softener Ww S 2 4S V 3 Ww o Par Q O Overloading or incorrect e Load your washer so clothes have enough room to move water level freely with water covering all of the clothes Incorrect wash and e Match Cycle selection to the type of fabric you are washing dry cycles especially for easy care loads Repeated washing in e Wash in warm or cold water water that is too hot wn Fag SOUNDS Possible Causes What To Do D Metallic knocking Shifter mechanism is e The drive system will engage at the start of agitate and engaging or disengaging disengage when agitate is complete This occurs multiple 5 times during the wash O R og Back and forth swoosh Electric motor reversing e This machine has a drive system that doesn t use gears 2 or zip sound during direction This sound is the motor rotating back and forth to agitate 5 agitate your laundry 3 Quick short agitation Clothing redistribution e At the end of agitate the motor
7. makes short agitation strokes sounds at end of agitate to redistribute the load Click when water Relay switch e The relay makes a click sound when activated The water stops filling level activates the relay and stops filling Clicking behind Control Automatic Temperature e This valve mixes in cold and hot water The clicking is the Panel during fill Control Valve valve turning on and off t Water volume changes Automatic Temperature e This valve mixes in cold and hot water The sound changes 2 during fill Control Valve when the valves are turned on and off 2 Motor whining up or Motor ramping up down e The motor will speed up incrementally during the spin cycle W coasting down in spin during spin cycle When spin is complete it will coast until it stops nd HAAN AA PA A i ee ee ee v Humming Water drain pump The drain pump will make a humming sound when pumping out water after agitation stops and continue until spin is 7 complete S Gurgling Water drain pump e When the pump starts drawing in air It starts to gurgle O The washer should then begin spinning and the sound will continue until it is done spinning 12 Operating Instructions Troubleshooting Tips Consumer Support Safety Instructions 13 ge com Notes 14 Notes sdi Bunooysajqnos yuoddns Jawunsu0 suononasu bunwiadg suof72nujsu A ajos GE Washer Warranty All warranty service provided by our Fact
8. the Fabric Softener Dispenser on some models 2 Remove the dispenser from the top of the agitator 2 2 Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers Dispenser cup will pop free from the cover To clean the dispenser soak both the dispenser cup and the dispenser cover in the following solution E 1 US gallon 3 8 liters warm water E 1 4 cup 60 mi heavy duty liquid detergent E 1 cup 240 mi bleach 4 If necessary loosen buildup with a clean soft cloth after soaking Do not use a stiff brush you may roughen the surface of the dispenser Rinse and reassemble dispenser Place dispenser back on the agitator Liquid Bleach Funnel The water fill dilutes liquid chlorine bleach as the washer fills for the wash cycle 2 7 check clothing care labels for special instructions 2 2 Measure liquid bleach carefully following instructions on the bottle E Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket E Do not pour powdered bleach into bleach funnel 3 Before starting the washer pour measured amount of bleach directly into bleach funnel Avoid splashing or over filling dispenser If you prefer to use powdered bleach add it into the wash basket with your detergent E Do not mix chlorine bleach with ammonia or acids such as vinegar and or rust remover Mixing can produce a toxic gas which may cause death
9. Do not mix chlorine bleach with ammonia or acids such as vinegar and or rust remover Mixing different chemicals can produce a toxic gas which may cause death E Do not wash or dry articles that have been cleaned in washed in soaked in or spotted with combustible or explosive substances such as wax oil paint gasoline degreasers dry cleaning solvents kerosene etc These substances give off vapors that may ignite or explode Do not add these substances to the wash water Do not use or place these substances around your washer or dryer during operation co a WHEN NOT IN USE xN 7 x SAVE THESE INSTRUCTIONS vi E Tum off water faucets to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur Check the condition of the fill hoses GE recommends changing the hoses every 5 years E Before discarding a washer or removing it from service remove the washer lid to prevent children from hiding inside ge com E The laundry process can reduce the flame retardancy of fabrics To avoid such a result carefully follow the garment manufacturer s wash and care instructions E To minimize the possibility of electric shock unplug this appliance from the power supply or disconnect the washer at the building s distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning NOTE Turning the Cycle Selector Knob to an off pos
10. be reset e Unplug washer wait 2 minutes plug back in and press START START was not pressed e Press START Lid magnet missing Unit filling Shifting mechanism is disengaging the motor Possible Causes Incorrect spin cycle selected Incorrect use of fabric softener Dye transfer Not enough detergent Hard water Water is not hot enough e Call for service This is normal Estimated time remaining is updated during fill time e When the machine is manually turned off the shifter will disengage the motor before completely shutting down If lid is raised before the motor is disengaged it will resume when lid is closed What To Do e Make sure the spin cycle selected matches the load you are washing Some fabrics will feel wetter when rinsed with cold water e Check fabric softener package for instructions and follow directions for using dispenser e Pretreat stain and rewash e Sort whites or lightly colored items from dark colors e Use more detergent especially with larger loads Be sure to follow detergent manufacturer s directions Use a water conditioner like Calgon brand or install a water softener e Make sure water heater is delivering water at 120 F 140 F 48 C 60 C Washer is overloaded Select load size to match clothes load Detergent is not dissolving Dye transfer Clothes are air or line dried Incorrect sorting Washing too long Detergent not dissolving
11. epair as provided in this Limited Warranty Any implied warranties including the implied warranties of merchantability or fitness for a particular purpose are limited to one year or the shortest period allowed by law This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA If the product is located in an area where service by a GE Authorized Servicer is not available you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Louisville KY 40225 15 suoijonijsu fijajos O o a Q ct 3 Q W ct c N ct o 3 LY sdi Bulzooysajqnosy yioddns sauinsuo7 Consumer Support GE Appliances Website Have a question or need assistance with your appliance Try the GE Appliances Website 24 hours a day any day of the year For greater convenience and faster service you can now download Owner s Manuals order parts or even schedule service on line
12. ergent or bleach to clean heavily soiled clothes you may want to use the 2nd Rinse option It provides a second deep cold rinse ge com D Wash Cycle Cycle Selector Knob The chart below will help you match the wash cycle setting with your clothing The chart is ranked from longest to shortest cycle time and wash intensity Your washer may not have all these cycles Cycles vary by model PREWASH CASUALS COTTONS or WHITES For removing surface dirt from heavily soiled clothes Make sure to follow with a regular wash cycle For wrinkle free and permanent press items and knits For heavy to lightly soiled cottons household linens work and play clothes EASY CARE DELICATES HAND WASH For wrinkle free and permanent press items and knits For lingerie and special care fabrics with light to normal soil For items labeled handwashable with light soils Provides periods of agitation and soak during wash and rinse SPEED WASH For lightly soiled iterns that are needed in a hurry SPIN DARK COLORS COLORS For draining the tub and spinning water out of the clothes For non colorfast cottons and blends and items that are labeled cold wash by the fabric manufacturer For wrinkle free and permanent press items knits and cottons RINSE SPIN For quickly rinsing chlorine perspiration stains etc out of clothes 15 MIN 30 MIN AUTO SOAK 2nd RINSE For very soiled clothes Begins with agi
13. ge com Safety Instructions 2 3 Operating Instructions S2100 Care and Cleaning S3700 Bi us nA KA NG Nat N WBB2090 ontrol Panels 0 Control Settings 4 7 Gon FEOtUTES o kaa NUNG AAKALA Rey 8 WCSR2090 Loading and Using WCSR4170 the Washer Stoica AA 9 WDSR2080 choot WHDSR209 Troubleshooting Tips 10 12 WHDSR316 Consumer Support WJSR4160 Consumer Support 16 WLSR2000 Warranties yi ties ine a eee ec oh 15 WLSR3000 WVSR1060 EWA4600 WBB4500 WCRE6270 WJRR4170 WLRR4500 WLRR5000 WSERR417 WWSE5240 Write the model and serial number here Model Serial You can find them on the left corner a of the washer lt La under the lid 175D1807P563 49 90295 06 06 JR Safety Instructions N c 2 S o gt Pu Wn oD S Ss S Q O Troubleshooting Tips Consumer Support IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING A WA R N N G For your safety the information in this manual must be followed to minimize the risk e of fire or explosion electric shock or to prevent property damage personal injury or loss of life WY WATER HEATER SAFETY Under certain conditions hydrogen gas may be produced in a water heater that has not been YAN used for two weeks or more Hydrogen gas can be explosive under these circumstances If the hot water has not been used for two weeks or more prevent the possibility of damage or injury
14. ition or pressing PAUSE does NOT disconnect the appliance from the power supply E Never attempt to operate this appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug E Do not attempt to repair or replace any part of this appliance unless specifically recommended in this Owner s Manual or in published user repair instructions that you understand and have the skills to carry out E Oo not tamper with controls READ AND FOLLOW THIS SAFETY INFORMATION 7 CAREFULLY suoionijsu fizajos O o Q ct 3 Q W ct c N ct Oo 3 O sdi Bulzooysajqnosy yioddns 1awnsu0 About the control panel for models with pull knob start Step 1 Step 2 Step 3 e Select load size and Add detergent e Add clothes other wash options Add diluted fabric Select wash cycle Close lid softener on models e Pull knob with a fabric s softener dispenser Qu ick Start Gu ide LOAD SIZE TEMPERATURE OPTIONS Controls Load Size Loosely load clothes no higher than the top row of holes in the washer basket The water level should just cover the clothes Adjust the load size accordingly Temperature on some models Select the water temperature for the wash and rinse cycles Always follow fabric manufacturer s care label or instructions when laundering 8 Options on some models 2nd Rinse Option When you use extra det
15. lean soft cloth dampened with Installation Instructions packed with product for TE liquid detergent then rinse Do not use harsh or information on how to reinstall the shipping rod ae gritty cleaners to keep the tub stationary when moving the washer For more information visit ge com or call 800 GE CARES 800 432 2737 Do not store the washer where it will be exposed to the weather Fill Hoses GE recommends changing the hoses every 5 years Exterior Immediately wipe off any spills Wipe with damp cloth Try not to hit surface with sharp objects Long Vacations Be sure water supply is shut off at faucets Drain all water from hoses if weather will be below freezing suoijonijsu fijajos O o o Q St 3 Ka gt 07 ct lt O ct O 3 Mm sdi Bulzooysajqnosy yioddns 1awnsu0 Safety Instructions wn S 2 4S o 2 Pu Wn oD S Ss S Q O Troubleshooting Tips Consumer Support Before you call for service Troubleshooting Tips Save time and money Review the charts on the following pages or visit ge com You may not need to call for service WATER Too many suds Water leaks Water temperature seems incorrect Water pumped out before cycle is complete Water won t drain Washer pauses during wash cycle Washer pauses during spin cycle 10 Possible Causes Too much detergent What To Do e Measure your detergent carefully Use less soap if you have s
16. nd turn the water back on e Make sure house water heater is delivering water at 120 F 140 F 48 C 60 C Lid lifted or cycle was put in pause for over 24 hours Drain hose is kinked or improperly connected The PREWASH Cycle or AUTO SOAK Option was chosen This is normal 8 Reset cycle Straighten drain hose and make sure washer is not sitting on it e Top of drain outlet should be less than 8 ft 2 5 m above floor This is normal The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear e The washer may pause during the spin cycle to remove soapy water more efficiently OPERATION Washer won t operate Time not shown on display Movement inside machine when shut off PERFORMANCE Clothes too wet Colored spots Grayed or yellowed clothes Lint or residue on clothes Possible Causes Washer is unplugged ge com What To Do e Make sure cord is plugged securely into a working outlet Water supply is turned off e Turn both hot and cold faucets fully on Controls are not set properly e Check controls Lid is open safety feature prevents agitation and spinning when lid is up e Close lid and reset cycle to the beginning if necessary Circuit breaker fuse is tripped blown e Check house circuit breakers fuses Replace fuses or reset breaker Washer should have separate outlet Electronics need to
17. oft water a smaller load or a lightly soiled load Type of detergent Switch to a lower sudsing detergent brand and follow instructions on package Soft water Try less detergent Using too much detergent in washer Fill hoses or drain hose is improperly connected Use less detergent Use less soap if you have soft water a smaller load or a lightly soiled load Make sure hose connections are tight at faucets and rubber washers are installed Make sure end of drain hose is correctly inserted in and secured to drain facility Household drain may be clogged Constant water pressure to the fill hoses at the water source Cooler water temperatures provide improved energy efficiency Check household plumbing You may need to call a plumber e Tighten hoses at the faucets and turn the water off after each use Check condition of the fill hoses they should be replaced every 5 years New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance Water supply is turned off or improperly connected Water valve screens are stopped up House water heater is not set properly Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets Turn off the water source and remove the water connection hoses from the upper back of the washer Use a brush or toothpick to clean the screens in the machine Reconnect the hoses a
18. onths when the water entering your home is colder or for locations with very cold water year round use the PerfecTemp plus COLD to help dissolve powdered detergents and to improve the cleaning of your clothes The TAP COLD feature turns the PerfecTemp feature on your washer off and uses your household tap water temperature for a COLD wash This can provide energy savings by reducing the amount of hot water used in your wash Options Autosoak Option on some models This option begins with a brief agitation soaks for a specified period of time then moves through the rest of the cycle automatically On some models this option is located on the Cycle Selector knob 2nd Rinse Option on some models When you use extra detergent or bleach to clean heavily soiled clothes you may want to use the 2nd Rinse option It provides a second deep cold rinse Extended Spin Option on some models Use this option to extract more water from your clothes Clothes will be drier when this option is selected and will dry more quickly in your dryer F ge com Status Indicator Lights The Cycle Indicator Lights show what stage the washer is in When the Selector knob is set to a new cycle the Indicator Lights will flash momentarily showing what stages the cycle will go through On models without an AUTO SOAK option the SOAK light will not light up O Q o Q o Wash Cycle Cycle Selector Knob The wash cycle controls the length and intensit
19. ory Service Centers Staple your receipt here or an authorized Customer Care technician To schedule service Proof of the original purchase on line 24 hours a day visit us at ge com or call 800 GE CARES date is needed to obtain service 800 432 2737 Please have serial number and model number under the warranty available when calling for service For The Period Of We Will Replace One Year Any part of the washer which fails due to a defect in materials or workmanship During this From the date of the limited one year warranty we will also provide free of charge all labor and related service to original purchase replace the defective part What Is Not Covered E Service trips to your home to teach you how to use E Damage to the product caused by accident fire floods the product or acts of God E Improper installation delivery or maintenance E Incidental or consequential damage caused by possible E Failure of the product if it is abused misused or defects with this appliance used for other than the intended purpose or used E Defects or damage due to operation in freezing commercially temperatures E Replacement of house fuses or resetting of circuit E Damage caused after delivery breakers E Product not accessible to provide required service E Products which are not defective or broken or which are working as described in the Owner s Manual EXCLUSION OF IMPLIED WARRANTIES Your sole and exclusive remedy is product r
20. tation soaks for a specified period of time then moves through the rest of the cycle automatically Provides an automatic second deep rinse to thoroughly remove detergent or bleach from your clothes suoijonijsu fijajos O o o Q St 3 Ka gt 07 ct lt O ct O 3 Mm sdi Bulzooysajqnosy yioddns 1awnsu0 About the control panel for models with START button e Add detergent e Add diluted fabric softener on models with a fabric softener dispenser LOAD SIZE Step 1 Step 2 Step 3 Step 4 Ng e Close lid e Push START e Select load size and other wash options e Add clothes e Select wash cycle Quick Start Guide TEMPERATURE OPTIONS O STOP PAUSE Controls Load Size Loosely load clothes no higher than the top row of holes in the washer basket The water level should just cover the clothes Adjust the load size accordingly Temperature Select the water temperature for the wash and rinse cycles Always follow fabric manufacturer s care label or instructions when laundering PerfecTemp senses the incoming water temperature and adjusts the fill water to obtain a more precise temperature range for all wash temperatures For example in a COLD wash selection some warm water may be added to reach a temperature needed to better dissolve detergents Often detergents are not completely dissolved in very cold water especially in cooler climates During winter m
21. ualified service personnel Caution must be exercised since improper servicing may cause unsafe operation Contact Us ge com If you are not satisfied with the service you receive from GE contact us on our Website with all the details including your phone number or write to General Manager Customer Relations GE Appliances Appliance Park Louisville KY 40225 Register Your Appliance ge com Register your new appliance on line at your convenience Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty should the need arise You may also mail in the pre printed registration card included in the packing material Printed in the United States
22. y of the washing process The knob can be turned in either direction Turning the Cycle Selector knob after starting a cycle will stop the washer and reset the cycle to the new selection Press START to begin the new cycle selection The chart below will help you match the wash cycle setting with your clothing The chart is ranked from longest to shortest cycle time and wash intensity Cycles vary by model PREWASH For removing surface dirt from heavily soiled clothes Make sure to follow with a regular wash cycle CASUALS For wrinkle free and permanent press items and knits COTTONS For heavy to lightly soiled cottons household linens work and play clothes EASY CARE For wrinkle free and permanent press items and knits DELICATES For lingerie and special care fabrics with light to normal soil HAND WASH For items labeled handwashable with light soils Provides periods of agitation and soak during wash and rinse SPEED WASH For lightly soiled items that are needed in a hurry DRAIN amp SPIN For draining the tub and spinning water out of the clothes OR SPIN ONLY AUTO SOAK For very soiled clothes Begins with a brief agitation soaks for a specified period of time then moves through the rest of the cycle automatically START Press START to begin the cycle Pressing START again or raising the lid will PAUSE the cycle and the Cycle indicator light will blink To continue the cycle press START again or close the lid
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