GE FNSF31Z01 User's Manual
Contents
1. Mr Ms Mrs Miss First Name Last Name Street Address Zip State Code Date Placed In Use a Day Year Phone Number 5 7 Month HOTPOINT RGA GE Appliances General Electric Company Louisville Kentucky 40225 18 GE Water Softening System Warranty All warranty service provided by our Factory Service Centers or an authorized Customer Care technician For service call 800 GE CARES For The Period Of GE Will Replace At No Charge To You One Year Any part of the Water Softening System which fails due to a defect in materials or workmanship From the date of the During this full one year warranty GE will also provide free of charge all labor and in home original purchase service to replace the defective part Three Years The electronic monitor if it fails due to a defect in materials or workmanship During this From the date of the three year limited warranty you will be responsible for any labor or in home service costs original purchase Ten Years A replacement cabinet brine tank or resin tank if either fails due to a defect in materials or From the date of the workmanship During this ten year limited warranty you will be responsible for any labor original purchase or in home service costs What GE Will Not Cover HI Service trips to your home to teach you how to use the E Replacement of house fuses or resetting of circuit2. Press and release the SELECT button until HARDNESS shows in the display Be sure the number shown is the same as the actual grains per gallon hardness of your water supply See the Control section if a change in the setting is needed Water hardness can change over time especially in well water To check have the water tested by a water analysis laboratory or call your local water department Adjust the hardness number setting as needed un 2 un 2 GE Service Protection Plus GE a name recognized worldwide for quality and dependability offers you Service Protection Plus comprehensive protection on all your appliances No Matter What Brand Benefits Include Backed by GE We ll Cover Any Appliance 0 All brands covered 0 Unlimited service calls A n YW h ere A n yti me All parts and labor costs included No out of pocket expenses No hidden deductibles One 800 number to call You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that all your valuable household product
3. press and hold the SELECT button until 000 shows in the display MEME A The first 3 digits indicate water meter operation as follows a OR _ un am a E 000 steady soft water not in use no flow through the meter OPEN A NEARBY SOFT WATER FAUCET je Water Switch B M eter A M 000 to 199 continual repeats display for each gallon of water passing through the meter e a M otor Position Switch ak Sensor housing Turbine Turbine Support amp shaft Valve outlet If you don t get a reading in the display with faucet open pull the sensor from the valve outlet port Pass a small magnet back and forth in front of the sensor You should get a reading in the display Ifyou get a reading shut off water supply unhook the in and out plumbing and check the turbine for binding B The letter P and dash es indicate POSITION switch operation The letter appearing means the switch is closed the dash means the switch is open Use the TOUCH or HOLD RECHARGE TONIGHT RECHARGE NOW button to manually advance the valve into each cycle and check correct switch operation CORRECT SWITCH DISPLAYS VALVE CYCLE STATUS Valve in service fill brining backwash or fast rinse position Valve rotating from one position to another CODE C While in this diagnostic screen the following information is available and may be beneficial for ja various reasons This
4. damage to non metallic parts E Properly ground to conform with all governing codes and ordinances E Use only lead free solder and flux for all sweat solder connections as required by state and federal codes en TK Read and follow this Safety Information carefully SAVE THESE INSTRUCTIONS Amount of high capacity resin Ibs cu ft Resin tank nominal size in dia x height Water supply maximum hardness gpg Water supply maximum clear water iron ppm Water pressure limits min max psi Water temperature maximum F Water supply minimum flow rate gpm INLET OUTLET 45 1 4 36 1 4 11 Specification guidelines Rated Capacity amp Service flow rate gom See rating decal located on the System GXSF23Z PNSF31Z 31 2 6 41 6 8 6X 35 10 x 35 50 95 3 5 20 125 20 125 120 120 3 3 About the water softener system A video describing important use and care instructions has been included with the product for your use Salt storage tank salt not shown Soft water Hard water AAA NTN AAA AAA A Service When the water softening system is providing soft water it is called Service During service hard water flows from the house main water pipe into the water softening system Inside the water softening system resin tank is a bed made up of thousands of tiny plastic resin beads As hard water passes through the bed each bead attracts and holds the hard minerals This i
5. have a new supply of soft water Once started you cannot cancel this regeneration Feature Program Memory If the time is flashing after a long power outage the water softening system continues to work as it should to provide you with soft water However regenerations may occur at the wrong time of day until you reset the control to the correct time of day Feature Service Automatic Electronic Diagnostics The control computer has a self diagnostic function for the electrical system except input power and water meter The computer monitors the electronic components and circuits for correct operation Ifa malfunction occurs an error code appears in the control display The chart on Error Codes rrli shows the error codes that could appear and possible reasons for each code While an error code is displayed all control buttons are inoperable except for the SELECT button SELECT remains operational so the service person can make the M anually Initiated Electronic Diagnostics to further isolate the defect and check the water meter About the water softener system Service Electronic Demand Time Features and Service ERROR CODE DISPLAYED ERR 01 ERR 02 ERR 03 ERR 04 ERR 05 POSSIBLE DEFECT e motor e position e motor e position inoperative Switch inoperative Switch or or wiring wiring harness harness e wiring harness control e control e control or connection PWA PWA PWA to switch e position swit
6. housing Before you call for service Problem Water feels slippery after installation of water softening system Water softening system not using any salt Water is blue color after water softening system was installed Water softening system not regenerating Cloudiness on glassware automatic dishwashers Salty tasting water after installation Resin beads show ing up in drinking water and sink Sounds you might hear Water has air bubbles and is cloudy Troubleshooting Tips Save time and money Review the charts on the following pages first and you may not need to call for service Possible Causes Absence of hard minerals Water softening system is a demand unit Possible salt bridge Possible plugged nozzle and venturi Acidic water in copper plumbing Meter turbine stuck Sensor wire corroded Face plate defective No power to unit Combination of soft water and too much detergent Low water pressure Restricted drain hose Cracked distributor Running water from the unit into a drain Air in system after installation W hat To Do e This is normal e Does not use much salt to regenerate very efficient See the Care and cleaning section e See the Care and cleaning section e Have the water tested at once A WARNING Do not drink the water until problem has been corrected e Call for service e Call for service e Call for service e Check the cir
7. GE Appliances Water Softening System Owner s Manual GXSF23201 PNSF31201 GE Answer Center 800 626 2000 Part No 215C1002P002 4 Pub No 49 5800 4 3 98 cc 7196551 Safety Information 3 Congratulations Specification Guidelines 4 You are Now Part of the GE Family Welcome to the GE family We re proud of our quality products and we are committed to providing dependable service You ll see it in this easy to use Owner s Manual and you II hear it in the friendly voices of our customer service department Best of all you II experience these values each time you use the water softening system That s important because your new system will be part of your family for many years And we hope you will be part of ours for a long time to come We thank you for buying GE We appreciate your purchase and hope you will continue to rely on us whenever you need quality appliances for your home Fill out and return the Consumer Product Registration Card that is packed with this product Ifyou cannot find it please send in the duplicate card printed in the back of this manual Vi Operating Instructions 5 10 IMPORTANT a Care and Cleaning 10 12 FOR YOUR RECORDS E Write the model and serial numbers here You can find them on the back of the control head Troubleshooting Tips Staple sales slip or cancelled check here Before You Call For Service 13 14 Pro
8. ber use the DOWN button Then press the SELECT button and program the control below If the wrong SR code shows for your model see M anually Initiated Electronic Diagnostics section E A beeper sounds while pressing buttons for control programming One beep signals a change in the control display Repeated beeps mean the control will not accept a change from the button you have pressed and you should use another button M To set the control you will use the UP DOWN and SELECT buttons Set Present Time of Day NOTE If the words PRESENT TIME do not show in the display press the SELECT button until they do TT Press the UP or DOWN button to set UP moves the display ahead DOWN moves the time backward If present time is between noon and midnight be sure PM shows If present time is between midnight and noon be sure AM shows fer 7 When the present time shows in display press SELECT to set me o Cag PRESENT TUE Set Water Hardness Number NOTE 1f 15 and HARDNESS factory default do not show in the display press SELECT until they do TT Press the UP or DOWN button to set your water hardness number in the display DOWN moves the display down to 1 UP moves the display up to the maximum setting of 50 for GXSF23Z or 90 for PNSF31Z NOTE Each press of a button changes the display by 1 between 1 and 25 Above 25 the display changes 5 ata time 25 30 35 etc Holding a button in changes the numbers twice each seco
9. ch e control PWA To remove an error code 1 Unplug transformer 2 Correct defect 3 Plug transformer In 4 Wait for at least 6 minutes The error code will return if the reason for the error code was not corrected Service Control Softener Service Checkout Procedure If you are not getting soft water and an error code is not displayed use the procedures below to find the problem First make the following visual checks VISUAL CHECKS 1 1 Is there electrical power to the outlet the water softening system transformer is plugged into Is there sufficient salt in the storage tank The tank should be at least 1 3 to 1 2 full of salt Is the softener bypass valve directing water for soft water service Is the valve drain hose open to the drain not more than 8 above the softener and unobstructed If you do not find a problem with the visual checks continue below NO SOFT CONTROL SHOWS Electrical power was off Waa WRONG TIME AND DAY gt Reset the correct time of 77 vestigate reason for AND OR IS FLASHING day P i REPAIR AS Do manual CONTROL nd gt NO POWER NEEDED diagnostics to DISPLAY outlet transformer POWER OK ER OK POWER OK verify proper BLANK power cable all CONTROL function connections DEFECTIVE CONTROL DISPLAY SHOWS CORRECT TIME AND DAY Do manual AND IS STEADY diagnostics Service Manually Initiated Electronic Diagnostics Tareas To enter diagnostics
10. cuit breaker or fuses This is called etching and is permanent To prevent this from happening use less detergent with soft water Wash glassware in the shortest cycle that will get them clean e Check pressure should be minimum 20 psi e Clean and reconnect hose e Call for service e This is normal Will go away after it runs for a while 18 Before you call for service Problem Possible Causes No soft water Faucet or fixture where sample was taken not plumbed to soft water NOTE Be sure sample is from a faucet that does not mix soft and hard water For example a single lever kitchen faucet if the cold side is plumbed to hard water No salt in the brine tank or salt bridged Transformer unplugged at wall outlet or power cable to water softening system not connected Fuse blown or circuit breaker popped on circuit to electrical outlet Electrical outlet on a circuit that can be switched off Manual bypass valve in bypass position Valve drain hose pinched plugged elevated too high or otherwise restricted Nozzle and venturi dirty incorrectly assembled or damaged Water hard sometimes Using hot water while the water softening system is regenerating Control hardness number setting too low Grains of hardness in your water supply have increased 14 WhatTo Do e To conserve salt the installer may have isolated some fixtures outside faucets toilets etc from soft wa
11. eater will fill with the hard water Brine Rinse After a pre measured amount of brine is used the brine valve closes Water continues to flow in the same path as during brining except for the discontinued brine flow Hard minerals and brine flush from the resin tank to the drain Backwash During backwash water travels up through the resin tank at a fast flow rate flushing accumulated iron dirt and sediments from the resin bed and to drain Hard water Hard water bypass OUTA y IN k Drain Resin bed lifted and expanded Fast Rinse Backwash is followed by a fast flow of water down through the resin tank The fast flow flushes brine from the bottom of the tank and packs the resin bed After fast rinse the water softening system returns to soft water service Soft water Hard water ouT4 YIN About the water softener system SmartWater Softener System UP Display button DOWN TOUCH or ann HOLD button SELECT TIME button HARDNESS SELECT Control Settings Required Upon installation and after an extended power outage See the Program M emory section E When the transformer is plugged into the electrical outlet 12 00 AM is flashing and PRESENT TIME shows in the display area Program the control as instructed below If SR is flashing use the UP button to set the correct SR code as follows R17 for model GXSF23Z R22 for model PNSF31Z If you pass by the correct code num
12. he TOUCH or HOLD button and hold in for three seconds RECHARGE NOW begins to flash as the water softening system enters the fill cycle of regeneration Remove the brinewell cover and using a flashlight observe fill water entering the brine tank If water does not enter the tank look for an obstructed nozzle venturi fill flow plug brine tubing or brine valve riser pipe See Care and cleaning of the water softener system section 7 After observing fill press the TOUCH or HOLD button to move the water softening system into brining A slow flow of water to the drain will begin Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level over an extended period of time NOTE Be sure a salt bridge is not preventing water from contacting salt See Care and cleaning of the water softening system section If the water softening system does not draw brine check E nozzle and or venturi dirty or defective E nozzle and venturi not seated properly on gasket HI restricted drain check drain fitting and hose E defective nozzle and venturi seal M other inner valve defect rotor seal rotor amp disc wave washer etc NOTE If water system pressure is low an elevated drain hose may cause back pressure stopping brine draw 3 Again press the TOUCH or HOLD button to move the water softening system into backwash Look for a fast flow of water from the drain h
13. hile your warranty is still in effect and you ll receive a substantial discount GE Consumer Service will still be there after your warranty expires Parts and Accessories 800 626 2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may cause unsafe operation Service Satisfaction If you are not satisfied with the service you receive from GE First contact the people who serviced your appliance Next if you are still not pleased write all the details including your phone number to Manager Consumer Relations GE Appliances Appliance Park Louisville KY 40225 Finally if your problem is still not resolved write Major Appliance Consumer Action Program 20 North Wacker Drive Chicago IL 60606 20 Printed in Louisville KY
14. information is retained by the computer from the first time electrical power SE Re d is applied to the face plate M Press and hold the UP button to display the number of days this control has had electrical power M odel GXSF23Z applied M Press and hold the DOWN button to display the number of regenerations initiated by this face plate since the SR code number was entered re m 2 Press the SELECT button and hold in three seconds until a Service Rating code appears in the display Repeat this step if the SR code is not displayed M odel PNSF31Z For correct water softening system operation the SR number must be SR17 for model GXSF23Z and SR22 for model PNSF31Z To reset the code press the UP or DOWN button until the correct number shows CODE El Press SELECT to return to the present time display If the code was changed make ALL the timer settings NOTE If the face plate is left in a diagnostic display or a flashing display when setting times or hardness present time automatically returns if a button is not pressed within four minutes About the water softener system Service Manually Advanced Regeneration Check This check verifies proper operation of the valve motor brine tank fill brine draw regeneration flow rates and other controller functions First make the initial checks and the M anually Initiated Electronic Diagnostics NOTE The face plate display must show a steady time not flashing I Press t
15. ly break the bridge with the tool Do not pound on the walls of the tank If the wrong kind of salt made the bridge take it out Then fill the tank with nugget or pellet salt only In humid areas it is best to fill with less salt more often Clean the Nozzle and Venturi Assembly A clean nozzle and venturi is needed for the water softening system to work properly This small unit makes the suction to move brine from the salt storage area to the resin tank during regeneration If it becomes plugged with sand dirt etc the water softening system will not work and you will get hard water To get to the nozzle and venturi remove the water softening system top cover Be sure the water softening system is in service cycle no water pressure at nozzle and venturi Then while holding the nozzle and venturi housing with one hand remove the cap Lift out the screen support and screen then the nozzle and venturi Wash and rinse the parts in warm water until clean If needed use a small brush to remove iron or dirt Also check and clean the gasket NOTE Some models have a small flow plug located in the nozzle and venturi and or a small cone shaped screen in the housing Be sure to check and clean these parts if your model is so equipped Carefully replace all parts in the correct order Lightly lubricate the o ring seal with clean silicone grease and place in position Install and tighten the cap by hand only Do not over tighten the cap or
16. me RECHARGE TONIGHT flashes until the next regeneration start time then changes to RECHARGE NOW which flashes until the regeneration is over Sometimes a manually started regeneration recharge may be desired or needed Two examples E You have used more water than usual house guests extra washing etc and you may run out of soft water before the next regeneration E You did not refill the storage tank with salt Use one of the following features to start a regeneration immediately or at the next preset regeneration start time RECHARGE TONIGHT 3 fc RECHARGE TOMGNT If electrical power to the water softening system is interrupted the control display is blank but the control keeps correct time for about six hours When power is restored you have to reset the present time only if the display is flashing All other settings are maintained and never require resetting unless a change is desired Feature Optional Recharge Controls Touch do not hold the TOUCH or HOLD button RECHARGE TONIGHT flashes in the control display area A regeneration will occur at the next preset regeneration start time Ifyou decide to cancel this regeneration touch the same button once more RECHARGE NOW ic Press and hold the TOUCH or HOLD button until RECHARGE NOW starts to flash in the control display area The water softening system begins an immediate regeneration and when over in about two hours you will
17. nd When the water hardness number shows press SELECT to set You can get the grains per gallon gpg hardness of your water supply from a water analysis laboratory or call and ask your local water department if you are on a municipal supply NOTE If there is clear water iron in your water supply you will need to increase the hardness 6 setting by 5 for each ppm of clear water iron in your water supply Set Regeneration Starting Time NOTE RECHARGE TIME and a flashing 2 00 AM factory default should show in the display This is a good time for regeneration to start over in about 2 hours in most households because water is not in use HARD WATER is bypassed to house faucets during regeneration See the Automatic Hard Water Bypass During Regeneration section Press the UP or DOWN button to set the desired regeneration start time Normal Operation Control Displays NOTE Each press of the buttons changes the time by one hour Holding the buttons in changes the time twice each second Be sure to observe the AM or PM Rue ij did when setting the time of day Press the SELECT button once more as you The display shows the present time of day and RECHARGE TONIGHT 7 feta ACA or aur During normal operation the present time of day and AM or PM showin the control display F fee area When the demand computer determines a regeneration is needed RECHARGE TONIGHT begins to flash in the display along with the present ti
18. ng system clean and sanitary Materials used to make the water softening system will not infect or contaminate your water supply and will not cause bacteria to form or grow However during shipping storage installing and operating bacteria could get into the softener For this reason sanitizing as follows is suggested upon installation and once per year thereafter NOTE Sanitizing is recommended by the Water Quality Association for disinfecting Be sure to complete all installation steps including control programming 7 Mix about 3 4 oz of common 5 25 household bleach Clorox Linco Bo Peep White Sail Eagle etc with about 1 quart of water Pour the mixture into the brinewell It is important not to pour straight bleach into the softener ki IM PORTANT Press and hold for 3 seconds the TOUCH or HOLD button on the control panel to start an immediate regeneration RECHARGE NOW begins to flash in the display The bleach is drawn into and through the water softening system to sanitize it This sanitizing regeneration is over in about 2 hours Then soft water is available for your use NOTE When the above sanitizing regeneration is over your house COLD water supply is fully soft immediately However your water heater is filled with hard water and as hot water is used it will refill with soft water When all the hard water is replaced in the water heater hot only and mixed hot and cold water will be fully soft If you want totally s
19. of of the original purchase date is needed to obtain service under the warranty READ THIS MANUAL Inside you will find many helpful hints on how to use and maintain your water system properly Just a little preventive care on your part can save you a great deal of time and money over the life of your system You II find many answers to common problems in the Before You Call For Service section If you review our chart of Troubleshooting Tips first you may not need to call for service at all Customer Service Product Registration 17 an 19 IF YOU NEED SERVICE Service Telephone Numbers 20 If you do need service you can relax knowing help is only a phone call away A list of toll free customer service numbers is included in the back section IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING AWARNING For your safety the information in this manual must be followed to minimize the risk of electric shock property damage or personal injury SAFETY PRECAUTIONS E Check and comply with your state and local E Keep the salt hole cover in place on the softener N codes You must follow these guidelines unless servicing the unit or refilling with salt D E Use care when handling the water softening E The water softening system works on 24 volt 60 Hz system Do not turn upside down drop drag electrical power only Be sure to use only the or set on sharp p
20. oft water immediately after the above regeneration drain the water heater until the water runs cold A DANGER If you do drain the water heater use extreme care as the hot water could cause burns 11 Care and cleaning of the water softener system Push tool into salt bridge to break Pencil salt mark Broom salt handle bridge Water level bb AN Cap 4 IN Screen support Screen id Screen Nozle amp FR Venturi a CS 7 A Gasket Nozzle amp Venturi housing IM PORTANT Be sure small holes in the gasket are centered directly over the small holes in the nozzle and venturi housing Install with numbered side up concave side down 12 Breaking a Salt Bridge Sometimes a hard crust or salt bridge forms in the salt storage area It is usually caused by high humidity or the wrong kind of salt When the salt bridges an empty space forms between the water and salt Then salt will not dissolve in the water to make brine If the brine tank is full of salt it is hard to tell if you have a salt bridge Salt is loose on top but the bridge is under it The following is the best way to check for a salt bridge Salt should be loose all the way to the bottom of the tank Take a broom handle or like tool and carefully push it down into the salt working it up and down If the tool strikes a hard object be sure it s not the bottom or sides of the tank it s most likely a salt bridge Careful
21. ose A slow flow indicates a plugged top distributor backwash flow plug or drain hose LA Press the TOUCH or HOLD button to move the water softening system into fast rinse Again look for a fast drain flow Allow the water softening system to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test 5 To return the water softening system to service press the TOUCH or HOLD button Care and cleaning of the water softening system 10 Checking the Salt Storage Level and Refilling Brine salt dissolved in water is needed for salts They contain dirt and sediments or each and every regeneration The water for mush and cake and will create maintenance making brine is metered into the salt storage problems area by the water softening system valve and control How ever you must keep the tank at least 1 3 to 1 2 full of salt When to refill with salt Check the salt level a few weeks after you install the water softening system and every week after that Refill when the brine tank is from 1 3 to 1 2 full Never allow the water softening system to use all the salt before you refill it Without salt you will soon have hard water Keep the salt hole cover in place on the softener unless servicing the unit or refilling with salt A CAUTION Water softening salt with iron removing additives Some salts have an additive to help the water softening system handle iron in the water s
22. product breakers E Improper installation E Damage to the product caused by accident fire floods or E Failure of the product if it is abused misused or used for ASOT Od other than the intended purpose or used commercially E Incidental or consequential damage to personal property Miric meaane batteries caused by possible defects with this appliance This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your states Attorney General Warrantor General Electric Company Louisville KY 40225 19 Service Telephone Numbers GE Answer Center 800 626 2000 The GE Answer Center is open 24 hours a day 7 days a week In Home Repair Service 800 GE CARES 800 432 2737 Expert GE repair service is only a phone call away Special Needs Service 800 626 2000 800 TDD GEAC 800 833 4322 GE offers free of charge a brochure to assist in planning a barrier free kitchen for persons with limited mobility Service Contracts 800 626 2224 Purchase a GE service contract w
23. rotrusions included transformer E Water softening systems using sodium chloride A WARNING Do notuse with water that is salt for regeneration add sodium to the water microbiologically unsafe or of unknown quality Persons on sodium restricted diets should consider without adequate disinfection before or after the the added sodium as part of their overall intake system Potassium chloride can be used as an alternative to sodium chloride e PROPER INSTALLATION This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used If you did not receive Installation Instructions you can receive one by calling us toll free at the GE Answer Center 800 626 2000 HI Install or store where it will not be exposed to E The water softening system requires a minimum temperatures below freezing or exposed to any water flow of three gallons per minute at the inlet type of weather Water freezing in the system will Maximum allowable inlet water pressure is 125 break it Do not attempt to treat water over 120 F psi If daytime pressure is over 80 psi nighttime pressure may exceed the maximum Use a pressure reducing valve to reduce the flow if necessary A WARNING Discard all unused parts and packaging material after installation Small parts remaining after the installation could be a choke hazard E Do notinstall in direct sunlight Excessive sun heat may cause distortion or other
24. s are protected against expensive repairs Place your confidence in GE and call us in the U S toll free at 800 626 2224 for more information All brands covered up to 20 years old in the continental U S Please place in envelope and mail to General Electric Company Warranty Registration Department P O Box 34070 Louisville KY 40232 4070 17 Consumer Product Ownership Registration Dear Customer Thank you for purchasing our product and thank you for placing your confidence in us We are proud to have you as a customer Follow these three steps to protect your new appliance investment Complete and mail After mailing Read your Owner s your Consumer the registration Manual carefully Product Ownership below store this It will help you Registration today document in a safe operate your new Have the peace of place It contains appliance properly mind of knowing we information you If you have questions can contact you in will need should or need more the unlikely event of you require service information call the a safety modification Our service number GE Answer Center is 800 GE CARES 800 626 2000 800 452 2737 Model Number Serial Number Pe nn nn Eu nn in Important If you did not get a registration card with your product detach and return the form below to ensure that your product is registered Consumer Product Ownership Registration Model Number Serial Number
25. s called ion exchanging It is much like a magnet attracting and holding metals Water without hard minerals soft water flows from the water softening system and to the house pipes After a period of time the resin beads become coated with hard minerals and they have to be cleaned This cleaning is called regeneration or recharge Regeneration is started at 2 00 AM factory setting by the water softening system control and consists of five stages or cycles These are FILL BRINING BRINE RINSE BACKWASH and FAST RINSE Automatic Hard Water Bypass During Regeneration For emergency needs hard water is available to the home during the regeneration cycles Fill Salt dissolved in water is called brine Brine is needed to clean the hard minerals from the resin beads To make the brine water flows into the salt storage area during the fill stage as shown Soft water Hard water OUT 4 y IN Brining During brining brine travels from the salt storage area into the resin tank Brine is the cleaning agent needed to remove hard minerals from the resin beads The hard minerals and brine are discharged to the drain The nozzle and venturi create a suction to move the brine maintaining a very slow rate to get the best resin cleaning with the least salt Hard water Hard water bypass OUT 4 4N Nozzle amp Drain 2 venturl Z ES ESS ISIN NT A ALA How ever you should avoid using HOT water because the water h
26. ter From the outlet of the water softening system trace the water flow path in house plumbing If soft water is not directed to a faucet or fixture where wanted consulta plumber e Check for a salt bridge or if the tank is empty refill with recommended salt Press for 3 seconds the TOUCH or HOLD button to start an immediate regeneration and restore soft water supply e Check for a loss of electrical power to the water softening system due to any of these conditions and correct as needed With the power supply restored observe the control display and read Program M emory section NOTE The electrical outlet for the water softening system should be continuously live so it cannot be accidentally switched off e Be sure the bypass valve stem is positioned properly Observe instruction on the decal at the end of the stem Any restriction in this drain hose may prevent proper operation of the nozzle and venturi and reduce or prevent brine draw during regenerations With water pressure to the water softening system off take the nozzle assembly apart Inspect clean and replace as needed Any foreign particle s scratches nicks etc in the passages can prevent operation Be sure holes in the gasket are centered over holes in the housing e Avoid using hot water during water softening system regenerations because the water heater will refill with hard water See Automatic Hard Water Bypass During Regeneration section
27. upply Although this additive may help to keep the water softening system resin clean it may also release corrosive fumes that weaken and shorten the life of some water softening Use clean water softening salts only at least system parts Do not use salt with iron 99 5 pure NUGGET PELLET or coarse removing additives SOLAR salts are recommended Do not use rock block granulated or ice cream making Cleaning Iron Out of the Water Softening System Your water softening system takes hard minerals calcium and magnesium out of the water Also it can control some see Specification guidelines section clear water iron With clear water iron water from a faucet is clear when first put into a glass After 15 to 30 minutes the water begins to cloud or turn rust colored A water softening system WILL NOT remove any iron that makes the water cloudy or rusty as it comes from the faucet called red water iron To take red water iron out of water or over the maximum of clear water iron an iron filter or other equipment is needed If your water supply has clear water iron periodic resin bed cleaning is needed Clean the bed at least every six months or more often if iron appears in the soft water between treatments using a resin bed cleaner Follow directions on the resin bed cleaner container Resin bed cleaner is available from most hardware stores Sanitizing Procedure Care is taken at the factory to keep your water softeni
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