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Freedom9 freeView IP 800 User's Manual

1. 65 Figure 6 19 Connected 0 65 6 20 Event Log E T 67 Foure 0 2 k UOC uiis T 68 mii 3o 2 Unt TS SM dude we tae er ne wi nel 69 Figure B 1 English US Keyboard nnne nnns 76 Figure 0 1 Rack Mount Installation 77 freeView 800 User s Manual Table 1 1 Table 2 1 Table 4 1 Table 4 2 Table 5 1 Table 5 2 Table 5 3 Table 6 1 Table B 1 Table C 1 LIST OF TABLES Default Network IL M EDD REV ASIE 6 Host System Failures and Detection 5 10 Initial Network inei 19 C 21 Daisy Chain CONNGCHOM 30 Bey re Ua States adieu nto ERU MERI EM OSA T een er eee ds 34 dui IRR od dA Vei QU kei UE 35 jos 2a Een 46
2. 45 FIGUIG 6 35 PaSSWONd E 47 Figure 6 4 MESI 48 Figure 6 5 User Console Settings Part 7 aUas ct 49 Figure 6 6 User Console Settings 2 50 Figure 6 7 Keyboard and Mouse 5 nennen nnne nnne nnns 52 Figure 6 8 Video 53 uss d s oc 54 Fourco 10 Dy Mame BINS UE rr 55 Figure 6 11 Dynamic DINS S6GHArlO pe fed eevc ue dte 56 Figure 60 12 Device 57 freeView 800 User s Manual freedom o Figure 6 13 ced RE dou ud sedan 58 Figure 6 14 SSL Certificate 59 a 60 Figure 5 16 Dale hob Got sa tu Ra Un dcin a 62 eiie gt gt e 63 Figure 6 18 Device
3. 6 1 4 INITIATE IP CONFIGURATION 6 1 5 INEP INTERFACE 7 1 6 REMOTE CONSOLE DU 8 INTRODUCTION P 9 2 1 WHEN THE SERVER IS OPERATIONAL een 9 2 2 WHEN THE SERVER IS 9 2 3 FEATURES SIUS Lei ML LIU UM ELI IS 10 2 4 EU 11 2 5 FEGHNIGAISSPECIFIGATIONS d ode Or Dota 12 2 6 SYS FEM REQUIREMENT O d iiec 13 2 7 13 2 8 AS tee 14 22 22 25 15 3 1 OPERATION OVERVIEW e ess atate tM 15 3 2 CONNECTING THE FREEVIEW 800 To THE HOST SYSTEM ece memet 15
4. 31 5 8 LOGGING IN LOGGING 0 33 freeView 800 User s Manual freedom 5 9 THE REMOTE CONSOLDE wid in Saw cee iur ia 35 5 10 MC 36 6 MENU OPTIONS 45 6 1 45 6 2 46 6 3 KVM SETTINGS 48 6 4 54 6 5 65 7 TROUBLESHOOTING 2 ene a ee Ems Ux ee Due uude us ee 71 7 1 CERTIFI ATE MERERI TREE 73 EC Pens 74 _ 75 C VIDEO 0 D E 77 D RACK MOUNT KIT INSTALLATION 7 25 2222 2 77 freeView 800 User s Manual LIST OF FIGURES Figure 1 1 KVM Setup FROG SET 7 Figure 1 2 Remote Console uote 8 Figure 3 1 freeView 800 Usage 15 4 1 TreeView IP S00 Setup
5. Enable Dynamic DHS Dynamic ONS server yyw cymes ong Hastnaime Usamames Password Check time HH Check interval s Apply Apple FamoteComple Applet Figure 6 10 Dynamic DNS A freely available Dynamic DNS service e g dyndns org can be used in the scenario shown in Figure 6 11 55 freeView 800 User s Manual freedom INTERNET Dynamic IPO Dynamic DNS Server L Router Server Figure 6 11 Dynamic DNS Scenario The freeView IP 800 is reachable from the internet via the IP address of the DSL router which is dynamically assigned by the service provider Since the administrator does not know the IP address assigned by the provider at any given time the freeView IP 800 connects to a special dynamic DNS server at regular intervals and registers its IP address there The administrator can then contact the dynamic DNS server and find the IP address of the device The administrator has to register the device that is with the Dynamic DNS service provider and assign a hostname URL to it The Dynamic DNS service provider will assign a nickname and a password to the administrator The hostname and the account information are needed to determine the IP address of the registered device The following steps detail how to enable Dynamic DNS e Ensure that the LAN interface of the freeView IP 800 is properly configured e Enter the Dynamic DNS S
6. So An S 20 Figure 5 1 Encryption Key Length in Internet 26 FOUE OC IN Cle CN seen T 34 Foure Duda DU Rat Mala Ca cud t Vb du DV dE Con 35 Figure 5 4 Remote 36 Figure 5 5 Remote Console Control 37 Figure 5 6 Remote Console Options Menu 38 Figure 5 7 Remote Console Exclusive 38 Figure 5 8 Remote Console Options Menu 5 39 Figure 5 9 Remote Console Options Menu Local 40 Figure 5 10 Video Seltt rgs PAariel c eoi tat aae pari eras Died teo dus 41 Foure 95 9 IKOVBDOGSTU Faros 42 Figure 5 12 Soft Keyboard Mapping sai 42 Figure 5 13 Remote Console Confirmation 0 43 mieu doc e G 43 Foure o M 44 5 16 Badwi d BI o eH 44 Figure ancient Md UEM nu 45 6 2 Telnet
7. freedom freeView IP 800 Eight Port KVM over IP SWITCH USER S MANUAL Rev 1 2 P N KVM 08IA Copyright and Trademark Information This document contains proprietary information that is protected by copyright All rights reserved No part of this document may be photocopied reproduced or translated into another language without express prior to written consent of freedom9 inc Copyright 2005 freeView IP and the freedom9 company logo are trademarks or registered trademarks of freedom9 inc All rights reserved Sun and Java are trademarks or registered trademarks of Sun Microsystems Inc Internet Explorer Windows Explorer Windows and HyperTerminal are trademarks or registered trademarks of Microsoft Corporation Netscape and Netscape Navigator are trademarks or registered trademarks of Netscape Communication Corporation Other trademarks or registered trademarks are the property of their respective holders freeView 800 User s Manual 1 TABLE OF CONTENTS QUICK INSTALLATION GUIDE 6 1 1 LIC TON 6 1 2 HIARDWAREINSTADEATIONa s 6 1 3 VIDEO MODE teaa
8. 0029 0c Applelnn pp EerncteConsode Applet skated Figure 6 1 KVM Console There are several methods to open the Remote Console window click the Console icon on the top bar click the menu entry KVM Console on the left menu bar or click on the console picture on the right To refresh the static picture of the remote host screen click on the Refresh button 6 1 2 Telnet Console ETE Ede O Favorite W Tools CD Help QU 0 0 D 4182 164 1002 e A Appt de pn Appir e Figure 6 2 Telnet Console The freeView IP 800 features a Telnet server that enables the user to connect to the host via a standard Telnet client If the Telnet program uses a VT100 VT102 or VT220 terminal emulation 45 freeView 800 User s Manual freedom e or a similar emulation it is possible to perform a console redirection as long as the host machine is using a text based operating system e g Unix Connecting to the freeView 800 requires a telnet client on the local machine To access the device run the telnet program and specify the IP address of the unit For example if the unit s IP address is 192 168 1 22 type in telnet 192 168 1 22 in Unix or Windows Once connected the user will be prompted for username and password The credentials for authentication are identical to those of the web interface O
9. freedom Soft Keyboard Pr amp Brk 2134156 6 7 In 1 ie lulilo 12 Figure 5 11 Soft Keyboard Show Opens the Soft Keyboard screen Figure 5 11 The Soft Keyboard is necessary in the case where the host system uses a completely different language and country mapping from the administration machine Mapping Used for choosing the appropriate language and country mapping of the Soft Keyboard Options Monitor Only Exclusive Access Scaling d Mouse Handling Local Cursor d Video Settings Refresh Video keyboard Local Keyboard English United States English United Kingdom German Germany Hotkeys German Switerland French France Italian Japanese Japan Spanish Spain Portuguese Portugal Hebrew Russian Finnish Finlandi Swedish Sweden Danish French Belgium Dutch ah Figure 5 12 Soft Keyboard Mapping Local Keyboard Used to change the language mapping of the Remote Console Applet Under normal circumstances the applet automatically determines the appropriate value However the applet may not determine the correct value depending on the particular JVM and the browser settings A 42 freeView 800 User s Manual typi
10. 800 User s Manual freedom browser to state of the encryption scheme Figure 5 1 shows the dialog box presented by the Internet Explorer 6 0 About Internet Explorer Version 6 0 2900 2180 050301 1521 Cipher Strength 128 bit Figure 5 1 Encryption Key Length in Internet Explorer Newer web browsers support strong encryption by default 5 4 Using the freeView IP 800 as KVM Switch The power on state of the freeView IP 800 When you power on KVM switch it will ask you for the password the default password value is eight zeros 00000000 Key in eight zeros and enter the same value at retype field Note Until you are familiar with the operation of the OSD don t change the password i e keep default eight zeros 00000000 value Otherwise if you have changed the password and forget the password you will need to send it back to your distributor to reset the password e The Push Buttons freeView IP 800 IP KVM Switch Press the button that corresponds to the server you wish to activate PC Port LED Indication There are two LED indicators for each port a Green LED and an Orange LED located above each PC port selection button When you select a PC port and the PC is shut down or the PC port is disconnected from the PC the selected port LED will flash Green When you select a PC port and the PC is powered on and connected the selected port LED will be
11. SYSTEM 02 etc Use the up arrow key 4 or down arrow key to select the port After you have selected the port you can press the Enter key to switch to the PC connected to that port Press the INS key to edit the PC name After you are finished press the Enter key to save the information Use the lt PgUp gt key lt PgDn gt key for selecting the previous or next Bank number Use the Tab key to select items like Bank OSD SCAN CHANGE PASSWORD 31 freeView 800 User s Manual freedom e CONSOLE ON OFF etc OSD 10 is the amount of time the system name will be displayed on the monitor after the computer is selected This value can be set from 05 sec to 99 sec The factory default value is 10 sec e SCAN TIME is the scan interval from one PC port to next PC during Auto Scan mode The default scan time is 10 sec and the maximum scan time is 99 sec e CHANGE PASSWORD is used to change the password for accessing the systems The default password 15 8 digits 00000000 ENTER PASSWORD An enter password window appears when you select this item The maximum password is 8 digits After you key in the password and press the Enter key another window appears to confirm the password you entered ENTER NEW PASSWORD RETYPE NEW PASSWORD COMPLETE e You need to retype the password again to verify NEW PASSWORD COMPLETE
12. 5 6 Hot Plug freedom The freeView 800 supports Hot Plug function for easy addition or removal of PCs The user can arrange or maintain PCs as follows 1 APC can be disconnected and reconnected to the same or different port of the KVM unit without having to power it off as long as it is not the Daisy chain port or pass through port 2 You may unplug the mouse or the keyboard from the console port and plug it back in at any time Note Some operating system e g Unix are unable to support the Hot Plug function If you apply Hot Plug to this kind of operating system it will cause unpredictable behavior or shut down the PC Before attempting to use Hot Plug please make sure your OS and mouse driver support the Hot Plug function 30 freeView 800 User s Manual 5 7 On Screen Display Operation The On Screen Display OSD menu can be opened by pressing the hot key combination lt Scroll Lock gt lt Scroll Lock gt lt Spacebar gt The following window will be displayed on your monitor first section displays the active bank number The second section displays the list of systems A sun symbol 3 indicates that a computer is connected to that port and powered on e You will find the system number list from 01 to 08 freeView IP 800 You can customize the PC names up to a maximum of 10 characters The factory default names are from SYSTEM 01
13. A fixed scaling can also be set which determines the number of pixels the remote mouse pointer is moved when the local mouse pointer is moved by one pixel This option only works when the mouse settings on the host are linear i e mouse acceleration is disabled 6 3 3 Video Remote Control Y Virtual Media User Management L3 KVM Settings Noise filter very large Force Composite Sync Required for Sun Computers aa PPY Video Device Settings Maintenance Figure 6 8 Video Settings Miscellaneous Video Settings e Noise filter This option defines how the freeView 800 reacts to small changes in video input signal A large filter setting uses less network traffic and leads to a faster video display but small changes in the display may not be recognized and updated on the remote immediately A small filter setting displays all changes on the remote host instantly but will produce more network traffic depending on the quality of the video input signal In general the default setting should be suitable for most situations Force Composite Sync Required for Sun Computers To support signal transmission from a Sun machine enable this option If not enabled the picture of the remote console will not be visible 53 freeView 800 User s Manual freedom o 6 4 Device Settings The Device Settings menu allows the user to configure the freeView IP 800 itsel
14. CONSOLE ON OFF determines whether the password needs to be entered to access console CONSOLE means that any user can access the console CONSOLE OFF means that the password needs to be entered to access the console Once the password is 32 freeView 800 User s Manual entered once to access the console this value will be set to CONSOLE Remember to set it to CONSOLE OFF again if you want to lock it after closing the console Also if the current CONSOLE is ON state and you reset KVM switch the CONSOLE will set the ON state back to OFF state e When you finish setting the system name and exit the OSD mode you will find the active system name displayed at the top left corner of monitor You can press the lt Esc gt key to clear the message right away if you don t need it 102 Etika f you want the OSD to return back to factory default value you can enter the key combination lt Scroll Lock gt lt Scroll Lock gt lt R gt The seven segment Bank LEDs on the front panel will flash during the refresh process e When the OSD value is back to default settings the seven segment Bank LEDs on the front panel will stop flashing 5 8 Logging In And Logging Out 5 8 1 Logging In Launch the web browser and enter the address of the freeView IP 800 in the Address Bar The address used can be an IP address or a host and domain name in the case where the DNS server has a symbolic name For exampl
15. Subnet Mask The subnet mask of the local network Gateway IP address In order for the freeView 800 to be accessible from networks other than the local network this IP address must be set to the local network router s IP address Primary DNS server IP Address IP address of the primary Domain Name Server If this field is empty the unit will not be able to perform name resolution 54 freeView 800 User s Manual Secondary DNS server IP Address address of the secondary Domain Name Server It will be used if the Primary DNS Server cannot be contacted Remote Console and HTTPS port Port number which the device s Remote Console server and HTTPS server are listening on If left empty the default value will be used HTTP port Port number which the device s HTTP server is listening on If left empty the default value will be used Telnet port Port number which the device s Telnet server is listening on If left empty the default value will be used Bandwidth limitation The maximum network traffic generated by the device Value in kbit s Enable Telnet access Select this option to allow access to the freeView IP 800 using the Telnet Gateway see Section 6 5 5 for more details Disable Setup Protocol Enable this option to exclude the freeView IP 800 from the setup protocol 6 4 2 Dynamic DNS File Edit d View Y Favorite Tools I ED o 2m dg 1 bep 88 10 21
16. The other color depths are intended for slower network connections since they require less bandwidth Therefore compression level 0 no compression uses only 16 Bit color depth At lower bandwidths only 4 Bit 16 colors and 2 Bit 4 gray scales are recommended for typical desktop interfaces Photo quality pictures have best results with 4 Bit 16 gray scales 1 Bit color depth black white should only be used for extremely slow network connections E Home Microsoft Internet Explorer File E Edit View Favorite Tools D Help ED Q O D http 192 168 10 230home esp yuu UU U ave SC uy already installed on your system this option will cause downloading of around 11 MByte Plugin code The Plugin will enable extended Remote Console functionality C Start in Monitor Mode CL Start in Exclusive Access Mode Hotkey Alt F12 Used for fast mouse synchronization in Double Mouse mode and to free the grabbed mouse in Single Mouse mode Click here for Help Button Key 1 confirm Ctrl Alt Delete More entries Click here for Help Applet nn pp rc RemoteConsoleApplet started Figure 6 6 User Console Settings Part 2 Remote Console Type Specifies which Remote Console Viewer to use the Default Java Virtual Machine or Sun Microsystems Java Browser Plug in Default Java VM Selects the default Java Virtual Ma
17. key and wait for the configuration questions to appear For each question type in the desired settings or press lt Enter gt to accept the default value shown in square parenthesis 6 The parameters that can be set are as follows gee NS IP auto configuration none dhcp bootp dhcp With this option the user can specify whether the freeView IP 800 gets its network settings from a DHCP or BOOTP server For DHCP enter dhcp and for BOOTP enter If neither option is selected the IP auto configuration is disabled and the network settings will need to be configured manually 192 168 1 22 The IP address of the unit This option is only applied if IP auto configuration is set to none Net mask 255 255 255 0 The subnet mask of the unit This option is only applied if IP auto configuration is set to none Gateway 0 0 0 0 for none 0 0 0 0 The IP address of the default gateway of the device If a default gateway is not available enter 0 0 0 0 This option is only applied if IP auto configuration is set to none 4 5 Keyboard Mouse And Video Configuration The freeView IP 800 can be connected to the host machine s peripheral ports via PS 2 or USB The correct operation of the remote mouse depends on several settings which will be discussed in the following subsections 4 5 1 freeView IP 800 Keyboard Settings The freeView IP 800 s settings for the host keyboard type have to be corre
18. only 4 Bit 16 colors and 2 Bit 4 gray scales are recommended for typical desktop interfaces Photo quality pictures have best results with 4 Bit 16 gray scales 1 Bit color depth black white should only be used for extremely slow network connections 5 10 2 Remote Console Status Line Status line The status line shows both the console and the connection state The size of the remote screen is displayed as well Figure 5 15 shows a Remote Console with a resolution of 1024x768 pixels The value in brackets describes the connection to the Remote Console Norm indicates a standard connection without encryption SSL indicates a secure connection Coansale Mormy Desktop size is 1024 x 768 In E s Out 0 Bis Figure 5 15 Status Line Furthermore both the incoming In and the outgoing Out network traffic are visible in kb s If compressed encoding is enabled a value in brackets displays the compressed transfer rate In 0 Bis Qut 0 Bis Figure 5 16 Bandwidth Usage For more information about Monitor Only and Exclusive Access settings see the next section 44 freeView 800 User s Manual 6 Menu Options 6 1 Remote Control The Remote Control menu allows the user to access the host system via web interface or Telnet 6 1 1 KVM Console Explrbri Edit E View Tools T Hep O O aa 2
19. will only take a few seconds and will not result in closing connections This section contains summary information about the device and its current firmware The Connected Users section shown in Figure 6 19 shows which users are connected to the device The user s name IP address and current status are displayed The letters RC beside a name means that the Remote Console is open If the Remote Console is opened in exclusive mode the term exclusive will be displayed 66 freeView 800 User s Manual 6 5 2 Event log E Home Microsoft Internet Explorer Fie Edit View Favorite Tools D Help ED Q O HAO SKeO Sea G D http 192 168 10 23 home asp Event Log Prev Next Date Event Description 01 12 1931 15 58 29 Authentication User super logged in from IP address 192 168 10 100 01 12 1931 15 58 07 Board Message Device succesfully started 01 12 1931 15 58 07 Board Message Device succesfully started 01 12 1931 14 44 26 Authentication User super logged in from IP address 192 168 10 100 01 12 1931 14 44 12 Board Message Device succesfully started 01 12 1931 15 51 37 Board Message Device succesfully started 01 12 1931 15 58 27 Authentication User super logged in from IP address 192 168 10 100 01 12 1931 15 58 07 Board Message Device succesfully started 01 12 1931 14 35 09 Authentication User super logged in from IP address 192 166 10 99 01 12 1931 14 34
20. 4 Tools 1 Help Q O 3 26 BSH 9 http 1192 168 10 23shome ssp SAL 1 Remote Control Y Virtual Media 1 User Management KVM Settings Host Interface Auto Y active PS 2 To use the USB and or PS 2 interface you need a correct cabling between the managed host and the managing device If the managed host has no USB keyboard support in the BIOS and you have connected the USB cable only then you will have no remote keyboard access during the boot process of the host If USB and PS 2 are both connected and you selected Auto as host interface then the card will choose USB if available or otherwise falls back to PS 2 Keyboard Mouse Device Settings PS 2 Keyboard Model Generic 104 Key USB Mouse Type MS Windows 2000 or newer Mouse speed 9 Auto Fixed scaling 1 1 00 Las Apply Applet nn pp rc RemoteConsoleA pplet started Figure 6 7 Keyboard and Mouse Settings Host Interface Sets which interface the mouse is connected to The choices are Auto for automatic detection USB for a USB mouse and PS 2 for a PS 2 mouse Note To use the USB and or PS 2 interface the correct cabling USB and or PS 2 needs to be connected between the freeView IP 800 and the host server If the managed host does not support USB keyboards at the BIOS level and a USB interface is being used remote keyboard access will not be availabl
21. 59 Board Message Device succesfully started 01 12 1931 16 10 35 Board Message Firmware file uploaded by user super 04 00 01 Build 1229 01 12 1931 16 10 02 Authentication User super logged in from IP address 192 168 10 99 01 12 1931 15 56 07 Board Message Device succesfully started 01 12 1931 15 58 38 Authentication User super logged in from IP address 192 168 10 100 01 12 1931 15 58 07 Board Message Device succesfully started 01 12 1931 16 00 11 Authentication User super logged in from IP address 192 168 10 100 01 12 1931 15 59 59 Authentication User SUPER failed to log in from IP address 192 168 10 100 01 12 1931 15 58 07 Board Message Device succesfully started J zs Applet nn pp ic RemoteConsoleA pplet started Figure 6 20 Event Log List Figure 6 20 shows the log list including events that are logged by the freeView IP 800 67 freeView 800 User s Manual freedo 6 5 3 Update Firmware Home Microsoft Internet Explorer Filet Edit View 7 Favorite 4 Tools D Help htp4 192 168 1023 omessp Firmware File User Management Update Firmware Applet nn pp rc RemoteConsole A pplet started Figure 6 21 Update Firmware The freeView IP 800 is a complete standalone device The software that runs on the device is called the firmware The firmware of the freeView IP 800 can be updated remotely
22. in order to add new functionality or special features A new firmware update is a binary file which can be found on the freedom9 website at http www freedom9 com If the firmware file is compressed file suffix zip then it must be unzipped before it can be installed Windows users can use WinZip from http www winzip com to unzip the file Other operating systems will have their own unzip programs Before updating the firmware of the device the new uncompressed firmware file has to be saved on the local machine To update the firmware follow these steps Save the firmware file on the local computer Click Upload 68 Type in the path and filename of the firmware file or click Browse and search for the file on the system freeView 800 User s Manual e Once the firmware file has been uploaded it is checked to see if it is a valid firmware file and whether there were any transmission errors In the case of an error the Upload Firmware function will be aborted Verify the new version of the firmware and click Update Note This process is reversible and might take a few minutes Make sure the freeView IP 800 is not powered off during the update process otherwise the device may be permanently damaged e After the firmware has been saved a prompt will appear to reset the device manually After the unit is reset the new firmware will be loaded However the user will have to log into the unit agai
23. sa M 76 M QES 77 freeView 800 User s Manual freedom e 1 Quick Installation Guide 1 1 Introduction The freeView IP 800 redirects local keyboard mouse and video data to a remote administration console All data is transmitted via IP The freeView IP 800 can also be used in a multi administrator and multi server environment Also the freeView IP 800 is KVM switch which can be used with a local console 1 2 Hardware Installation In order to connect to the freeView IP 800 perform the following steps Connect the power supply to the freeView IP 800 Connect the monitor to the freeView IP 800 Connect the keyboard to the freeView IP 800 Connect the mouse to the freeView IP 800 Plug the HDDB 15 pin connector of a 3 in one KVM cable into Port 1 on the rear of the freeView IP 800 unit Then connect the HDDB 15 pin male type for PC video the purple Mini Din 6 pin female type for the keyboard and the green Mini Din 6 pin female type for a mouse into the respective ports on the computer 6 Repeat step 5 for each PC being connected to the freeView IP 800 7 Connect the Ethernet cable and or analog modem depending on how you want to access freeView IP 800 a Se Is 1 3 Video Modes The freeView IP 800 supports many common video modes Ple
24. to the power source and to the local area network Administrator freeView IP 800 Administrator 8 Servers Figure 3 1 freeView IP 800 Usage Scenario The unit redirects local keyboard mouse and video data to a remote administration console All data is transmitted via IP The unit can also be used in a multi administrator and multi server environment 3 2 Connecting The freeView IP 800 To The Host System Before installation make sure all peripherals and computers have been turned off This example of installation is based on the freeView IP 800 In order to connect the unit to the host system please perform the following steps Step 1 Attach the power supply to the KVM unit and plug the other end into an electrical receptacle p LI Lh freeView 800 User s Manual freedom Step 2 Find a convenient place to put the unit Its 19 rack mount form factor makes it ideal for mounting on a 19 rack When mounting to a rack attach the included brackets to the sides of the unit Take note of the length of your cables so that your computers KVM Switch keyboard mouse and monitor are distanced properly Step 3 Connect the monitor to the KVM Switch Using the attached cable or the one included with your monitor connect it to the HDDB15 pin female port on the back of the KVM unit labeled with the monitor symbol at the CONSOLE connector Step 4 Connect the keyboard to t
25. 192 168 10 23 home asp gt Password New Password Confirm New Password Apply Figure 6 3 Set Password To change the current user s password enter the new password the upper entry field Retype the password in the filed below Click Apply to submit the changes 47 freeView 800 User s Manual freedom 6 2 22 Users And Groups ES Home Microsoft Internet Explorer File Edit View Favorite Tools D Help Q Q 9 A Keo 232 4 D http 192 168 10 23 home asp Remote Control Existing users Select Lookup New user name Virtual Media gt 1 User Management Full user name Users j KVM Settings Device Settings Password Confirm Password Email address Mobile number Role select ignored for super user Create Modify Delete Applet nn pp rc RemoteConsole Applet started Figure 6 4 Set User The freeView IP 800 comes with 2 pre configured user accounts that have fixed permissions The account super has all possible rights to configure the device and use all of the functions available The account user only has permission to open and use the Remote Console By default both accounts have the password pass Remember to change these passwords immediately after the device has be
26. Make sure that TCP port numbers 80 or 443 are open for incoming TCP connection establishments Q 005 No connection can be established to the freeView IP 800 A 005 Check whether the network connection is working ping the IP address of device If not check the network hardware and check if the device is powered on Check whether the IP address of the device and all other IP related settings are correct Check that there isn t an IP conflict on the network multiple devices using the same IP address Verify that the entire IP infrastructure of your LAN like routers etc are correctly configured Q 006 Special key combinations e g lt Alt gt lt F2 gt lt Alt gt lt F3 gt intercepted by the console system and not transmitted to the host A 006 A Hot key needs to be defined for special key combinations See Section 5 10 1 for more 71 freeView 800 User s Manual freedom e details Q 007 The web interface of the device looks abnormal A 007 Ensure the web browser cache settings are correct Particularly check that the cache settings are not set to Never check for newer pages Otherwise the device interface may be loaded from the browser cache and not from the device Q 008 Windows XP doesn t awake from standby mode A 008 This is likely a Windows XP problem Try not to move the mouse when XP goes into standby mode Q 009 Can t upload the signed certificate in MacOS X A 009 If an inter
27. an be used to access an arbitrary device connected to the freeView IP 9005 serial port a terminal mode The primary interface of the freeView IP 800 is the HTTP interface This is covered extensively in this chapter Other interfaces are addressed in subtopics In order to use the Remote Console window of the managed host system the browser has to support Java Runtime Environment JRE version 1 1 or higher If the browser does not have Java support such as on a PDA the web interface and be accessed and configure but the remote console will be unavailable Important It is recommended that the latest version of Sun s JVM is installed For an insecure HTTP connection to the device the following browsers are recommended e Microsoft Internet Explorer version 6 0 or higher on Windows 98 Windows ME Windows 2000 and Windows XP e Netscape Navigator 7 0 or Mozilla 1 6 on Windows 98 Windows ME Windows 2000 Windows XP Linux and other UNIX like Operating Systems In order to access the remote host system using a securely encrypted connection a browser that supports the HTTPS protocol is required Strong security is only assured by using a key length of 128 bit Some older browsers do not support 128 bit encryption Using the Internet Explorer the current key length supported can be found under Help About Internet Explorer The dialog box contains a link that leads to information on how to upgrade the 25 freeView
28. ase refer to Appendix C for a list of all supported video modes 1 4 Initial IP Configuration By default the freeView IP 800 uses the network parameters shown in Table 1 1 IP auto configuration DHCP Default Gateway Table 1 1 Default Network Settings If these network parameters do not match the network configuration the device s network settings can be configured using the program KVMSetup exe located on the installation CD after freeView 800 User s Manual the unit has been connected to the network and powered on To change the network settings of the device 1 Open Windows Explorer and browse to the CD drive 2 Double click the file KVMSetup exe 3 Ascreen similar to Figure 1 1 will be displayed 72 Device Setup Device Network Configuration Device MAC address IP auto configuration Device Type E Subnet mask Enable WLAN Configuration Devices only Gateway Po Authentication Wireless LAM Configuration Setup Device Status Ready Figure 1 1 KVM Setup Program 4 Select the units MAC address from the drop down list under Device MAC address 5 Enter the desired IP address for the device under Network Configuration 6 Enter the user name and password under Authentication The default user name is super and the default password is pass 7 Click Setup Device 1 5 Web Interface The freeView IP 800 may be accessed using a standard JAVA enabled we
29. b browser You may use the HTTP protocol or a secure encrypted connection via HTTPS Enter the configured IP address of the IP KVM switch into your web browser The default user name and password to log into the device are shown below User name super Password pass freeView 800 User s Manual freedom is recommended that the default password be changed immediately to prevent unauthorized access to the device 1 6 Remote Console The Remote Console is the redirected screen keyboard and mouse of the remote host system to which the freeView IP 800 is connected The web browser which is used to access the unit has to have Java Runtime Environment version 1 1 or higher installed However it is strongly recommended that the Sun JVM 1 4 is installed The Remote Console will behave exactly the same way as if you were sitting directly in front of the screen of your remote system That means that both the keyboard and mouse can be used in the usual way Open the console by selecting the preview picture on the main site of the HTML front end Figure 1 2 shows the top of the Remote Console KVM OVER IP Remote Console Ctrl Alt Delete gt Sync Options LS Figure 1 2 Remote Console Once connected the following can be performed to improve the user experience Auto Adjust button If the video displayed is distorted click this button and device will automatically adj
30. c If fast synchronization does not work or the mouse settings have been changed on the host system use intelligent resynchronization This method takes more time than the fast synchronization and can be accessed in the Remote Console option menu Intelligent synchronization requires the picture be adjusted correctly Use the auto adjustment function or the manual correction in the Video Settings panel to configure the picture The Sync Mouse button at the top of the Remote Console behaves differently depending on the current state of mouse synchronization Pressing this button will perform a fast sync except when the KVM port or the video mode have been changed in which case an intelligent sync will be performed Note When using the console for the first time press the Auto Adjust Button if the local mouse pointer is not synchronized with the remote mouse pointer 22 freeView 800 User s Manual 4 5 4 Host System Mouse Settings The host s operating system knows various settings from the mouse driver Note The following limitations do not apply if the Mouse Type is set to USB and MS Windows 2000 and newer While the freeView IP 800 works with accelerated mice and is able to synchronize the local with the remote mouse pointer there are limitations which may prevent this synchronization from working properly Special Mouse Driver There are mouse drivers which influence the synchronization process and lead to desynchroniz
31. c RemoteConacleApplet tasted Figure 6 12 Device Security Force HTTPS When enabled this option restricts access to the web interface to HTTPS connections only The freeView IP will not listen on the HTTP port for incoming connections For instructions on creating a customer SSL certificate that is used to identify the freeView IP 800 see the Section 6 5 4 titled Certificate KVM encryption This option controls the encryption of the RFB protocol RFB is used by the Remote Console to transmit both the screen data to the administrator machine and keyboard and mouse data back to the host If set to Off no encryption will be used If set to Try the applet tries to create an encrypted connection If an encrypted connection cannot be made an unencrypted connection will be used If set to Force the applet tries to create an encrypted connection If an encrypted connection cannot be made an error will be reported 57 freeView 800 User s Manual freedom 6 4 4 Certificate glerord 3 T Fila EX View OD Favorite AI Toole TX 0 o Lm g 160 10 23 Carman mamma Prince Country cada Email Challenge password Confirm Challenge password Hay length bits 1024 Create 4 Maintenance Appt on RemomComuleApplt cared Figure 6 13 Certificate Settings Th
32. cal example is a German localized system that uses an US English keyboard mapping In this case the Local Keyboard will need to be changed to the correct setting manually Hotkeys Opens a list of defined hotkeys By choose an entry the selected command will be sent to the host system confirmation dialog can be added that will be displayed before sending the selected command to the remote host Select OK to perform the command on the remote host _ontinmaton Do you really want to send Ctrl Alt Delete Cancel Figure 5 13 Remote Console Confirmation Dialog Encoding Changes Encoding ompression Colordepth olor h color Figure 5 14 Encoding Allows the user to adjust both the compression rate and the colour depth individually Depending on the selected compression rate the data stream between the freeView IP 800 and the Remote Console will be compressed in order to save bandwidth Increasing the compression rate requires more resources from the freeView IP 800 thus should not be used when multiple users 43 freeView 800 User s Manual freedom e accessing remote console simultaneously The default color depth is 16 Bit 65536 colors The other color depths are intended for slower network connections since they require less bandwidth Therefore compression level 0 no compression uses only 16 Bit color depth At lower bandwidths
33. chine of the Browser This may be the Microsoft JVM or the Sun JVM depending on the configuration Use of the Sun JVM may also be forced by selecting Sun Microsystems Java Browser Plug in Sun Microsystems Java Browser Plugin Instructs the web browser of the local system to use the JVM from Sun Microsystems The JVM in the browser is used to run the code for the Remote Console window which is a Java Applet If this box is checked and the appropriate Java plug in is not already installed on the system it will be downloaded and installed automatically Once installation begins follow the step by step instructions in install the virtual machine The advantage of downloading Sun s JVM is that it provides a stable and identical Java Virtual Machine across different platforms The Remote Console software is optimized for this JVM version and offers a wider range of functionality when run in Sun s JVM 50 freeView 800 User s Manual Miscellaneous Remote Console Settings e Start in Monitor Mode Sets the initial value for the monitor mode By default the monitor mode is off If this feature is turned on the Remote Console window will start in read only mode e Start in Exclusive Access Mode Enables exclusive access mode immediately at Remote Console startup This forces the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables exclusive access or logs off Mouse Ho
34. ct in order for the remote keyboard to work properly See Section 6 4 2 for details 21 freeView 800 User s Manual freedom e 4 5 2 Remote Mouse Settings common problem with KVM devices is the synchronization between local and remote mouse cursors The freeView IP 800 addresses this problem with an intelligent synchronization algorithm There are two mouse modes available on the freeView IP 800 1 Auto mouse speed The automatic mouse mode tries to detect the speed and acceleration settings of the host system automatically See the section below for a more detailed explanation 2 Fixed mouse speed This mode translates the mouse movements from the Remote Console in a way that one pixel move will lead to a fixed number of pixel moves on the remote system The number of pixels can be adjusted using the scaling feature It should be noted that this will only work when mouse acceleration is turned off on the remote system 4 5 3 Auto Mouse Speed And Mouse Synchronization The automatic mouse mode performs the speed detection during mouse synchronization If the local mouse loses synchronization with the remote mouse there are two methods for re synchronizing local and remote mouse 1 Fast Sync Fast synchronization is used to correct a temporary but fixed skew Choose this option using the Remote Console options menu or press the mouse synchronization hotkey sequence if it has been defined 2 Intelligent Syn
35. d above this will overwrite the oldest entry in the log Also if the device is reset through the web interface the log information will be stored However if the device loses power or a hard reset is performed the log will be cleared NFS Logging enabled If this option is selected the freeView IP 800 will export the log information to a directory or static link on an NFS server To write log data from more than one freeView IP 800 to the same NFS share a unique file name must be defined for each device Once the NFS settings are complete click the Apply button The NFS share will be mounted immediately If the NFS share and the NFS server are not available an error message will appear 63 freeView 800 User s Manual freedom e Note Unlike the internal log file the size of the NFS log file is not limited by the device Every log event will be appended to the end of the file so it will grow continuously Remember to clean out old log entries from the file regularly SMTP Logging enabled If this option is selected the freeView IP 800 will e mail the log to an e mail address specified in the Sender Email Address field These e mails contain the same information as the internal log file and the mail subject is filled with the event group of the occurred log event In order to use this feature an SMTP server must be specified which is accessible by the device and does not require authentication The information should b
36. de No Software Required easy PC selection via On Screen Display Menu OSD Push Buttons Hot Keys At local console side Support eight characters password protection and search PC server name At Remove console side Use SSL protocol for any encrypted network traffic between itself and a connected client Keyboard status restored when switching PCs LED Display for easy status monitoring Buzzer sound for switching port confirmation Built in daisy chain port freeView 800 User s Manual e Daisy chain bank is automatically detected no need for a DIP switch e Manage servers around the world e KVM keyboard video mouse access over IP and analog telephone line external modem required e BIOS level access No impact on server or network performance e Automatically senses video resolution for best possible screen capture e High performance mouse tracking and synchronization SSL encryption 2 4 Package Contents freeView IP 800 Quick Install Guide Rack mount Kit USB A to B 6 feet cable Null modem cable 3 in 1 3 feet KVM cable 11 freeView 800 User s Manual freedom 2 5 Technical Specifications Model No freeView IP 800 switch PC Port Port Connector VGA HDDB 15 pin shared with PS 2 keyboard and Mouse All Female Types Console Port Connector Local Console PS 2 Keyboard Mini Din 6 pin All Female Types PS 2 Mouse Mini Din 6 pin VGA HDDB 15 Remote Con
37. dministrator valuable information about the type of hardware failure Serious hardware failures can be categorized into five different categories with the percentage chance of failure listed below A Hard disk failure 50 freeView 800 User s Manual freedom Power cable detached power supply failure 28 C D E CPU Controller main board failure 10 CPU fan failure 8 RAM failure 4 Using the freeView IP 800 administrators can determine which kind of hardware failure has occurred See table 2 1 Type of Failure Detected By Hard disk failure Console screen CMOS set up information Power cable detached power supply failure Server remains in power off state after power command has been given CPU Controller main board failure Power supply is on but there is no video output CPU fan failure Server specific management software RAM failure Boot sequence on boot console Table 2 1 Host System Failures and Detection Methods 2 3 Features Remote mass storage control 8 port KVM over IP switch is has a 19 rack mount size design Supports DOS Win3 X Win95 98 98SE 2000 ME XP WinNT Netware Unix Linux supports iMAC Power MAC and Sun Microsystems with USB port Requires the use of a USB PS 2 adapter Hot Plug Add PCs or Remove Connected PCs for Maintenance without Powering down the KVM switch or PCs High Video Quality Resolution Up To 1920X1440 local side 1280 X1024 remote si
38. do not press a key in hot key mode within 2 seconds i e pressing a key after pressing Scroll Lock key twice the keyboard will go back to the Operation System OS control state Below are the different hot key commands for the local KVM within 2 seconds 1 Previous Channel Next Channel N A ZN Note Hold down the direction key to quickly cycle through the ports 27 freeView 800 User s Manual freedom e 6 s Scroll Scroll Page Lock Lock Up Previous Bank 4 Loo NI NL NL 4 Next Bank Lock Down Scroll Port No 01 08 8 port Selected bank and PC 01 16 16 port 01 32 32 port SC Scroll Scroll Lock Note To exit Auto Scan Mode press any key or the lt Spacebar gt 28 freeView 800 User s Manual Note This does not affect the password Scroll SPACE BAR Lock 5 5 5 Daisy Chain Connection Diagram 1 Connect one end of the included 3 in one KVM cable to the Daisy Chain port on the back of the master unit 2 Connect the other end of the KVM cable to the Console port on the slave unit 3 Repeat steps 1 and 2 to connect up to 8 units together in one stack 29 freeView 800 User s Manual Bank 3 Bank 8 paren pial iall paren pel 8 Levels Table 5 1 Daisy Chain Connection
39. e type the following in the address line of the web browser when establishing an unsecured connection http lt IP address of freeView IP 800 gt When using a secure connection type in https lt IP address of freeView IP 800 gt The login page will be displayed Figure 5 2 33 freeView 800 User s Manual freedom Authenticate with Login and Password Username Password Figure 5 2 Login Screen The device has a built in super user that has full access to the device The default username and password for the super user are show in Table 5 12 super factory default pass factory default Table 5 2 Default User Settings Note The super user cannot access the device via the serial interface Note Change the super user password as soon as possible Failure to do so will pose a severe security risk and will allow unauthorized users to access the device Navigation After logging into the freeView IP 800 the main page shown in Figure 5 3 will be displayed This page consists of three parts the buttons on the upper side allow the user to navigate within the web interface see Table 5 3 for details The lower left frame contains a navigation bar which allows the user to switch between the different sections of the unit The lower right frame displays details of the menu item selected on the left frame 34 freeView 800 User s Manual Home Microsoft Interne
40. e during the boot process of the host If both USB and PS 2 interfaces are connected and Auto is selected as the host interface the device will select USB if available otherwise it falls back to PS 2 To have USB remote keyboard access during the boot process of the host the following conditions must be fulfilled host BIOS must have USB keyboard support e USB cable must be connected and must be selected in the Host interface option PS 2 Keyboard Model Selects the keyboard layout Available options are Generic 101 Key for a standard keyboard layout Generic 104 Key PC for a standard keyboard layout extended by three additional windows keys Generic 106 Key PC for a Japanese keyboard and Apple Macintosh for an Apple Macintosh keyboard USB Mouse Type Selects the USB mouse type Available options are MS Windows 2000 or 52 freeView 800 User s Manual newer for MS Windows 2000 or Windows XP or Other Operating Systems for MS Windows NT Linux or OS X In MS Windows 2000 or newer mode the remote mouse is always synchronized with the local mouse Mouse Speed Auto mouse speed Select this option if mouse acceleration is enabled the host system The freeView IP 800 will try to detect the acceleration and speed of the mouse during the mouse sync process Fixed mouse speed Use a direct translation of mouse movements between the local mouse and the remote pointer
41. e entered in the following format lt serverip gt lt port gt SNMP Logging enabled If this option is selected the freeView IP 800 will send an SNMP trap to a specified destination IP address every time a log event occurs If the receiver requires a community string it can be set in the appropriate text field Most of the event traps only contain one descriptive string with all information about the log event Only authentication and host power events have their own trap class that consists of several fields with detailed information about the event A third party SNMP monitor is required to receive the traps 64 freeView 800 User s Manual 6 5 Maintenance 6 5 1 Device Information B Home Microsoft Internet Explorer Fie Edit E View D Favorite 4 Tools D Help D htp 192 168 10 23 home Remote Control Virtual Media User Management e Information Product Name LARA express Serial Number F40BAB150830A121 Device IP Address 192 168 10 23 Device MAC Address 00 00 50 00 65 Firmware Version 04 00 01 Firmware Build Number 1229 Firmware Description Beta Edition Hardware Revision 0E o Device Information View the datafile for support super 192 168 10 100 active Applet nn pp RemoteConsoleApplet started Figure 6 18 Device Information Board Summary This section contains a summa
42. e freeView IP 800 uses the Secure Socket Layer SSL protocol for any encrypted network traffic between itself and a connected client During the connection establishment the device has to expose its identity to a client using a cryptographic certificate By default this certificate and the underlying secret key is the same for all freeView 8005 and will not match the network configuration that will the device is connected to The certificate s underlying secret key is also used for securing the SSL handshake Hence there is still a potential security risk when using the default SSL certificate but it is more secure than no encryption at all It is possible to generate and install a new certificate that is unique for a particular freeView IP 800 In order to do this the freeView IP 800 can generate a new cryptographic key and the associated Certificate Signing Request CSR that needs to be certified by a certification authority CA A certification authority verifies that the device and identity are legitimate and signs and issues a SSL certificate for the device The following steps are necessary to create and install a SSL certificate for the freeView IP 800 e Create an SSL Certificate Signing Request using the panel shown in Figure 6 13 Complete the fields on the page The fields are explained below Once completed click on the Create button which will initiate the Certificate Signing Request generation The CSR can be downloaded
43. ed LAN high color Manually Compression Color depth Figure 6 5 User Console Settings Part 1 User select box This selection box displays the user ID which is being modified The super user can change the settings of other users Transmission Encoding The Transmission Encoding setting changes the image encoding algorithm that is used to transmit the video data to the Remote Console window It is possible to optimize the speed of the remote screen depending on the number of users working at the same time and the bandwidth of the connection Modem ISDN DSL LAN etc e Automatic detection The encoding and the compression level is determined automatically from the available bandwidth and the current content of the video image e Pre configured The pre configured settings deliver the best result because of optimized adjustment of compression and colour depth for the indicated network speed e Manually Allows both the compression rate and the colour depth to be adjusted individually Depending on the selected compression rate the data stream between the freeView IP 800 and the Remote Console will be compressed in order to save bandwidth Increasing the compression rate requires more resources from the freeView IP 800 thus should not be used 49 freeView 800 User s Manual freedom when multiple users accessing remote console simultaneously The default color depth is 16 Bit 65536 colors
44. ed mouse pointers If this occurs disable the vendor specific mouse driver on the host system Windows XP Mouse Settings Windows XP has a setting called improve mouse acceleration which has to be deactivated Active Desktop If the Active Desktop feature of Microsoft Windows is enabled do not use a plain background use a wallpaper instead Alternatively Active Desktop can be disabled altogether Move the mouse pointer to the upper left corner of the applet screen and move it back and forth slightly to resynchronize the mouse If resynchronizing fails disable mouse acceleration and repeat the procedure 4 5 5 Single and Double Mouse Modes The information above applies to the Double Mouse Mode where both the remote and local mouse pointers are visible and need to be synchronized The freeView IP 800 also supports a Single Mouse Mode where only the remote mouse pointer is visible Enable this mode in the open Remote Console and click in the window area to activate it The local mouse pointer will be hidden and the remote mouse pointer can be controlled directly To leave this mode it is necessary to define a mouse hotkey in the Remote Console Settings Panel Press this key to free the captured local mouse pointer 4 5 6 Recommended Mouse Settings The following are suggestions for mouse modes for various operating systems 23 freeView 800 User s Manual freedom e MS Windows 2000 2003 Professional and Ser
45. eel zeiru me 19 4 1 INDEIATECONEIGURATION S Desc E a t 19 4 2 INITIAL CONFIGURATION VIA DHCP 0 00 00 19 4 3 FREEVIEW IP 800 SETUP PROGRAM 19 4 4 INITIAL CONFIGURATION VIA SERIAL 5 000000000000 e i iiis iis 20 4 5 KEYBOARD MOUSE AND VIDEO CONFIGURATION 64 6 6 21 USAGE anaa m e 25 5 1 PPREREGQUISIRESS dudum eso idunt on A LU e 25 5 2 LETT TP UE D 25 5 3 TELNE dud 25 5 4 USING THE FREEVIEW IP 800 AS A 26 5 5 DAISY CHAIN CONNECTION cep EP Pe 29 5 6 FAO TG lS ore toda 30 5 7 ON SCREEN DISPLAY OPERATION
46. en installed and accessed for the first time While the user account never sees the following options the super account can change the name and password for both accounts Existing users Select an existing user for modification Once a user has been selected click the lookup button to see the user information New user name The new user name for the selected account Password The password for the login name It must be at least four characters long Confirm password Confirm of the password above 6 3 KVM Settings The KVM Settings menu allows the user to change settings related to the remote console 48 freeView 800 User s Manual 6 3 1 User Console The settings for the User Consoler are user specific Meaning the super user can customize these settings for each user separately Changing the settings for one user does not affect the settings for the other users E Home Microsoft Internet Explorer 1 File Edit View 7 Favorite amp Tools D Help 0 0 2 4 D 16810 2 asp 1 Remote Control Y Virtual Media 18 User Management C KVM Settings The settings on this page are user specific Changes you make here will affect the selected user only super v Update Automatic Detection User Console Device Settings AppletmnpprcRemoteConsoleAppltstred Pre configured Network spe
47. ers are visible and need to be synchronized Single mouse mode is only available if using SUN JVM 1 3 or higher 37 freeView 800 User s Manual freedom Options 201013 This button opens the Options menu Figure 5 6 Remote Console Options Menu A short description of the options follows Monitor Only Toggles Monitor Only mode on and off If Monitor Only is enabled remote console interaction is disabled and only monitoring is possible Exclusive Access Toggles Exclusive Access mode if the user has the appropriate access level When Exclusive Access is enabled other users cannot open the Remote Console until the current user disables Exclusive Access or logs off the system change in access mode is also visible in the status line Figure 5 7 Figure 5 7 Remote Console Exclusive Mode Scaling Allows the user to scale down the display of the Remote Console The user can still use both the 38 freeView 800 User s Manual mouse and the keyboard however the scaling algorithm may distort some items on the display Scaling Figure 5 8 Remote Console Options Menu Scaling Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer Fast Sync The fast synchronization is used to correct a temporary but fixed skew Intelligent Sync Use this option if fast sync does not work or if the mouse sett
48. ettings configuration dialog as shown in Figure 6 10 e Enable Dynamic DNS and specify the settings appropriately see below Enable Dynamic DNS This enables the Dynamic DNS service This requires a configured DNS server IP address Dynamic DNS server This is the name of the server where the device registers itself at regular intervals Currently this is a fixed setting since only dyndns org is presently supported Hostname This is the hostname of the device that is provided by the Dynamic DNS Server Use the whole name including the domain e g testserver dyndns org not just the actual hostname 56 freeView 800 User s Manual Username The username provided by the Dynamic DNS Server Spaces are not allowed in the username Password The password provided by the Dynamic DNS Server Check time The time which the device registers itself with the Dynamic DNS server Check interval The time interval which the device registers itself with the Dynamic DNS based on the Check time parameter above Note The freeView IP 800 has its own independent real time clock Ensure the time setting on the device 15 correct see the section titled Date and Time 6 4 3 Security Home Explor File Edt View Favorite 4 Tools Help D x 2 y a D AE 92 168 100 2 Apply aL want DINE Security Applet nn pp o
49. ew 800 User s Manual 7 1 Certificates FCC This equipment has been tested and found to comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received Including interference that may cause undesired operation CE Certificate This equipment is in compliance with the requirements of the following regulations EN 55 022 CLASS B FE 73 A Pin Assignments A 1 VGA HD 15 Pin i 2 forn 1416 Spe n Tx No Lem 6 G G G A 2 RJ 45 Connector Ethernet RJ 45 Connector ISDN Same as above 4 Serial SUB D 9 Connector 1 74 freeView 800 User s Manual CO 2 0 4 6 A 5 KVM 15 pin connector pree GND DATA CEOCK 5 Table B 1 shows the key codes used to defines keystrokes or hotkeys for several functions Note that these key codes do not represent necessarily key characters that are used on international keyboards The names are based on a standard 104 key PC keyboard with an US English language mapping The layout for this keyboard is shown in Figure B 1 However most modifier keys and other alphanumeric keys used for hotkey purposes in application programs are in the same position as a US English keyboard no matter what language mapping is used Some of the keys
50. f 6 4 1 Network The Network Settings panel as shown in Figure 6 9 allows network related parameters to be changed Each parameter will be explained below Once applied the new network settings will immediately come into effect Note See Section 4 for instructions on installing the freeView IP 800 initially Note Changing the device s network settings may result in loss of connection if the supplied network settings are incorrect Home Microsoft Internet Explorer 14 s File Edt E View Y Favorite A Tools Help 0D nm WX D 192 168102390 CIN Settings IP auto contguralion None address 192 168 10 23 Subnm mask 254 755 255 0 Gateway IP address Pnmary ONS serve IP address Secondary DNS server IP address Remote Console amp HTTPS Default 443 HTTP port Default 80 TELNET port Default 23 Bandwadlh kba s v Enable TELNET access C Setup Protocol Apply i Applet nn pp rm RemeteConanleA pplet 2 Figure 6 9 Network Settings IP auto configuration This option determines if the device should get its network settings from a DHCP or BOOTP server or none at all manual IP address For DHCP select dhcp and for BOOTP select bootp accordingly If none is selected then IP auto configuration is disabled IP address The address in of the unit
51. from the WAN interface because web proxies are not able to relay the RFB packets In case of problems consult the network administrator for proper network configuration 5 10 Main Window Starting the Remote Console will open another additional window which displays the screen content of the host system The Remote Console will behave the same as if it was being used locally including the keyboard and mouse However the reaction time for the keyboard and mouse will have a slight delay The severity of the delay depends on the bandwidth available to access the unit Also special keyboard combinations e g lt Ctrl gt lt Alt gt lt Del gt in Windows will affect the local system and not the remote system See the next section for more details Note If a keyboard whose language is different from the host system s default language is used e g a US English local keyboard is used to control a remote host running a German operating system the local language will be used instead of the remote language In the previous example US characters will be sent to the host instead of German characters To emulate the remote host language select the appropriate language using the Local Keyboard option in the dropdown menu See the next section for more details The Remote Console window will automatically adjust to fit the size of the remote screen 36 freeView 800 User s Manual However the Remote Console window can be resized manuall
52. have aliases which means they can have 2 different key codes separated by a comma in the table 19 SLASH BACK SPACE ENTER CAPS LOCK BACK SLASH LSHIFT SHIFT RCTRL RSHIFT LCTRL CTRL LALT ALT 9 NUMPADPLUS NUMPAD PLUS NUMPAD NUMPADMUL NUMPAD MUL NUMPADMINUS NUMPAD MINUS NUMPADENTER Table B 1 Key Names 76 freeView 800 User s Manual C Video Modes Table C 1 lists the video modes supported by the freeView IP 800 Do not use custom video settings besides that are not listed in the following table Otherwise the freeView IP 800 may not be able to detect them 800x600 56 60 70 72 75 85 90 100 1152x900 6 1280x960 Table C 1 Supported Video Modes D Rack Mount Kit Installation Diagram Figure D 1 Rack Mount Installation Diagram 77
53. he KVM Switch If you have an AT type keyboard you will need an AT to PS 2 adapter m Ree 4 4 0 0 Step 5 Connect the mouse to the KVM Switch FEE lt 9 SS OOOO See Oe gami Step 6 Each port connector is HDDB15 pin type Locate your input cable It will have HDDB15 pin male connector at one end Plug it into any labeled computer port on the rear of KVM switch unit The other end of input cable will have three connectors a HDDB15 pin male type for PC video a Mini Din 6 pin female type for keyboard and a Mini Din 6 pin female type for mouse plug these three connectors into the respective ports of the computer Repeat the same freeView 800 User s Manual procedure for each computer MT a Je Xx PC PORE 005 gt 0 sc Step 7 Double check all of the connections You can check the color of keyboard and mouse connectors to make sure the keyboard and mouse cables go to the correct ports Step 8 Repeat steps 6 and 7 for the remainder of the computers Step 9 Connect the Ethernet and or modem depending how you want to access the unit N Lj eem 9 1 ams Internet PE lt E eC 4E 425 rear side of the unit provides an RJ 45 connector for Ethernet c
54. ings have been changed on the host system Note Intelligent Sync takes more time than Fast Sync Use the auto adjustment function or manual correction in the Video Settings panel to setup the picture Local Cursor Offers a list of different cursor shapes to choose from for the local mouse pointer The selected shape will be saved for the current user and activated the next time this user opens the Remote Console The number of available shapes depends on the Java Virtual Machine a version of 1 2 or higher offers the full list 39 freeView 800 User s Manual freedom Figure 5 9 Remote Console Options Menu Local Cursor Video Settings This option opens a panel for changing the video settings for the freeView IP 800 The unit features two different dialogs which influence the video settings Video Settings Through The Web Interface This option enables the local video port This option determines whether or not the video output from the host is transmitted to the local monitor The Noise Filter option defines how the freeView IP 800 reacts to small changes in the video input signal A large filter setting uses less network traffic and leads to a faster video display but small changes in the display may not be recognized and updated on the remote immediately A small filter setting displays all changes on the remote host instantly but will produce more network traffic depending on the quality of the video input
55. n e Note The firmware update procedure is thorough in looking for errors and inconsistencies reducing the chances of an error occurring However only experienced staff or administrators should perform a firmware update Ensure that the device is not powered off during the firmware upgrade 6 5 4 Unit Reset E Home Microsoft Internet Explorer File E Edit E View D Favorite 4 Tools D Help Q 0 226 2 e o020 5 wq D http 192 168 10 23 home asp 1 Remote Control Virtual Media 1 User Management Settings Reset This may take up to a minute Device Settings A Unit Reset Applet nn ppw RemoteConsole Applet started Figure 6 22 Unit Reset This section allows the user to reset specific parts of the device The parts include the keyboard and mouse the video engine and the entire device itself Resetting the device itself is mainly needed to activate a newly updated firmware It will close all current connections to the 69 freeView 800 User s Manual freedom administration console and to the Remote Console whole process will take about half a minute Resetting sub devices e g video engine will take only a few seconds and does not result in closing connections Note Only the super user is allowed to reset the device 70 freeView 800 User s Manual 7 Tr
56. nal error occurs while uploading the signed certificate either change the extension of the file to txt or add a file helper using the Internet Explorer preferences for this type of file Make sure that the encoding is plain text and the checkbox use for outgoing is checked If this does not work try using a Mozilla based browser Q 010 Every time open a dialog box with some buttons the mouse pointers are not synchronous anymore A 010 Ensure that the feature Automatically move mouse pointer to the default button of dialog boxes is disabled on the host system Q 011 The computer boots up fine but the keyboard doesn t work A 011 Make sure the keyboard works when directly plugged into the computer Don t press any keys on the keyboard while the selected computer is booting up Otherwise it might cause a keyboard error Try a different keyboard but use only a 101 102 or 104 key keyboard Q 012 The power switch is off but the switch is still on or power adapter is unplugged from the switch but the switch is still on A 012 The freeView IP 800 draws the power source from the power adapter and the connected PC s PS 2 port On some PC s the PS 2 port can supply enough power for the switch but some PC s PS 2 port like laptop notebook computer etc cannot supply enough power for the switch For more reliable performance please do not set the power switch to off state or remove the power adapter from the switch 72 freeVi
57. nce the user has successfully logged into the device a command line will be presented and the user can enter management commands The Telnet interface supports two operation modes the command line mode and the terminal mode The command line mode is used to control or display device parameters In terminal mode the connection is made from the local machine to the device connected to the serial port on the unit if the serial settings are set correctly All user input on the local machine are redirected to the device connected to the serial port and the response is displayed on the Telnet interface The following list shows the commands available in mode command and their usage Displays the list of available commands Clears the screen Exits the current session and disconnects from the client Displays the release information terminal Starts the terminal pass through mode for the serial port The key sequence esc exit switches back to the command mode The command has an optional parameter 1 or 2 to select the desired serial port for pass through access only number 1 is supported at this time Table 6 1 Telnet Commands 6 2 User Management The User Management menu allows the user to manage user accounts on the freeView IP 800 46 freeView 800 User s Manual 6 2 1 Change Password Home Microsoft Internet Explorer Fie Edit View Favorite Tools D Help HAH SD XeOB Sa D http
58. niversal Time also known as GMT time Because the NTP server time is always UTC the UTC offset must be correct in order for the device to have the correct time Note The device does not adjust for daylight savings time automatically so the UTC offset will have to be adjusted manually for daylight savings time 62 freeView 800 User s Manual 6 4 7 Event Log Home Internet Explorer im File Edt G View C Favorite W Toole 2 4 A hing WI 168 10 23 kt E t List Logging Enabled Enisa ghran par page 70 Default 20 NES Logging Enabled Sener NES Shane NFS Log File 7 SMTP Logging Enabled Dastinntian IF EELS na pp 1c Applet started Figure 6 17 Event Log Important events such as a login failure or a firmware update are logged to a selection of logging destinations see Figure 6 17 Each of these events belongs to an event group which can be selected separately List logging enabled This is the main method to log events This method uses the internal log list of the freeView IP 800 To display the log click on Event Log under the Maintenance menu The number of log entries shown per page can be changed in this section and the log can also be cleared by clicking the Clear button Note The maximum number of events that can be recorded in the log is 1000 Any entry adde
59. not meet your requirements the following describes the initial IP configuration that is necessary to access the PS 2 IP KVM switch for the first time 4 2 Initial Configuration Via DHCP Server By default the freeView IP 800will attempt to contact a DHCP server in the subnet to which it is physically connected If a DHCP server is found it may provide a valid IP address gateway address and subnet mask Before you connect the device to your local subnet be sure to complete the corresponding configuration of your DHCP server It is recommended to configure a fixed IP assignment to the MAC address of the unit You can find the MAC address label on the bottom of the unit If this initial configuration does not meet your local requirements use the setup tool to adjust the values to your needs The setup tool can be found on the CD ROM delivered with this package You can follow the procedure described below 4 3 freeView IP 800 Setup Program Connect the freeView IP 800 to a computer via local network or USB Start the setup tool KVMSetup exe located on the Installation Disk on the computer The program screen is shown in Figure 4 1 freeView 800 User s Manual freedom 72 Device Setup Device Network Configuration Device MAC address S auto configuration Device Type Po Subnet mask Enable WLAN Configuration WLAN Devices only Gateway Authentication Wireless LAM Configuration Statu
60. ntrol software runs on the embedded processor only and not on the mission critical servers so that there is no impact on server or network performance Furthermore the freeView IP 800 offers additional remote power management when used with an optional IP Power device The device supports consoles consisting of a PS 2 keyboard and mouse and HDDB 15 video output and will automatically detect the current video mode of the console The freeView IP 800 will accept video streams up to 110 MHz This results in a screen resolution of 1280x1024 pixels with a frame rate of 60 Hz 2 1 When The Server Is Operational The freeView IP 800 gives you full control over the remote server The Management Console allows you to access the remote server s graphics keyboard and mouse and the ability to send special commands to the server You can also perform periodic maintenance on the server Using the Remote Console you can do the following Reboot the system Monitor the boot process Boot to a different operating system on dual boot machines Boot up in Windows Safe Mode Boot the system from a separate partition to load diagnostic environment Run special diagnostic programs e T A un 2 2 When Server Is Non Operational Using the freeView IP 800 the system administrator can discover problems with the server though fixing hardware problems is not possible through a remote management device Nevertheless the device gives the a
61. oddress 192 160 32 O Passthrough access to serial port 1 via Telnet Speed Datab s Panty Stop Handshake 0 Bw none 1 Serial Port 11520 IPM 2204 Inline Power Module Appi na pp rc RemotwConaojeA pplet stared Figure 6 15 Serial Port The freeView 8005 Serial Settings Figure 6 15 allows the user to specify what type of device is connected to the serial port and how to use it Configuration or console login Do not use the serial port for any special function use it only for the initial configuration see Table 4 1 Modem The freeView IP 800 offers remote access using a telephone line in addition to the standard access over the Ethernet network The modem needs to be connected to the serial interface of the freeView IP 800 A user can connect to the freeView IP 800 using a telephone line the same way that it would connect to an Internet Service Provider ISP By dialing the telephone number of the modem using third party modem software on the local computer the user can connect to the device through normal telephone lines The connection is established using the Point to Point Protocol PPP Before connecting to the device ensure that the console computer is configured correctly For instance Windows based operating systems default to PPP for dial up network connections which is correct 60 freeView 800 User s Manual The Modem Settings panel sets the paramete
62. onnector is used for either 100 Mbps 100BASE TX connection or for a 10 Mbps 10BASE T connection The adapter can sense the connection speed and will adjust to the appropriate operation mode automatically freeView 800 User s Manual freedom e Using 10 Mbps Connection For 10BASE T Ethernet networks the Ethernet adapter uses Category 3 4 5 or 6 UTP cable To establish a 10 Mbps connection the cable must be connected to a 10BASE T hub Make sure that the cable is wired appropriately for a standard 10BASE T adapter e Align the RJ 45 plug with the notch on the adapter s connector and insert it into the adapter s connector Using a 100 Mbps Connection For 100BASE TX Fast Ethernet networks the freeView IP 800 supports Category 5 or higher UTP cabling To establish a 100 Mbps connection the cable must be connected to a 100BASE TX hub or switch e sure that the cable is wired appropriately for a standard 100BASE TX adapter e Align the RJ 45 with the notch on the adapter s connector and insert it into the adapter s connector freeView 800 User s Manual 4 Configuration 41 Initial Configuration The freeView IP 800 is shipped with the network configuration listed in Table 4 1 IP auto configuration DHCP Table 4 1 Initial Network Configuration Note If the DHCP connection fails on boot up the freeView IP 800 will not have an IP address If this initial configuration does
63. oubleshooting e Ensure that all cables are well seated Label all of the cables with the number for each respective computer to avoid confusion e The recommended maximum KVM cable length is 5 meters 16 ft a longer cable may result in ghosting and degradation Normally the cable length is based on the driver capacity of your VGA card and your motherboard PS 2 port If you need a longer VGA cable please use a VGA and PS 2 extender The Power Jack polarity is center positive and the power adapter is DC5V 2 f you forget your password and it is changed from the default please contact your supplier Q 001 The remote mouse doesn t work is not synchronized A 001 Make sure the mouse settings on the device match the mouse model There are some circumstances where the mouse synchronization process could behave incorrectly refer to Section 5 10 1 for more details Q 002 The video quality is bad or the picture is grainy A 002 Try to correct the brightness and contrast settings see Section 6 3 3 until the picture improves Use the auto adjustment feature to correct a flickering video Q 003 Can t log into the freeView IP 800 A 003 Verify the username and password Be default the user super has the password pass Also ensure that the web browser is configured to accept cookies Q 004 The Remote Console window can t connect to the host A 004 A firewall may be preventing access to the Remote Console
64. ough access to serial port via Telnet If this option is enabled a device with a serial interface e g a managed switch can be controlled by the local computer Select appropriate options for the serial port and use the Telnet Console or a standard Telnet client to connect to the device 61 freeView 800 User s Manual freedom 6 4 6 Date And Time File Edit View D Favorite 4 Tools D Help D Q Q 2 oY 4 E 168 10 aep UTC f User specified time Date 1 11931 Time 18 2 jh C Synchronize with NTP Server Primary Time server Secondary lime serme The NTP Server confsgurabor will be cleaned auto canfiauratbicn rs configured to either BOOT or DACP m the Mebwork Setbmgs amd the DHCP BOODIP server i not providing the server mlorrmaton Apply i Applet za pp RemcteConacle Applet started Figure 6 16 Date and Time This page allows the user to set the internal real time clock of the freeView IP 800 switch can be set up Figure 6 16 The time can be set manually or using an NTP Network Time Protocol server If an NTP server is not used the internal clock will need to be reset if the unit loses power for several minutes The alternative is to use an NTP server which set up the internal clock automatically to the current UTC Coordinated U
65. rs used by the client to connect to the device An explanation of the parameters is included below Serial line speed The speed the freeView IP 800 uses to communicate with the modem Most modems available today will support the default value of 115200 bps If an older modem is used and problems occur try lowering this value Modem init string The initialization string used by the freeView IP 800 to initialize the modem The default value will work with all standard modern modems directly connected to a telephone line If a special modem is used or if the modem is connected to a local telephone switch that requires a special dial sequence to establish a connection to the public telephone network change this setting by entering the correct a new string Refer to the modem s manual about the AT command syntax to use Modem server IP address This IP address will be assigned to the freeView IP 800 itself during the PPP handshake Since it is a point to point IP connection almost any IP address is permitted but it cannot be the same as the Ethernet connection of the device or the client The default value will work in most cases Modem client IP address This IP address will be assigned to the console computer during the PPP handshake Since it is a point to point IP connection almost any IP address is permitted but it cannot be the same as the Ethernet connection of the device or the client The default value will work in most cases Pass thr
66. ry with various information about the IP KVM and its current firmware and allows you to reset the card You may have a look at Figure 6 18 for an example The Data file for support allows you to download the IP KVM data file with specific support information This is an XML file with certain customized support information like the serial number etc You may send us this information together with a support request It will help us to locate and solve your reported problem Connected Users test 62 238 0 39 active test 80 145 25 183 26 min idle test 212 183 10 29 20 min idle test 62 153 241 228 RC exclusive active Figure 6 19 Connected Users 65 freeView 800 User s Manual freedom e Connected Users This section shows which users are connected to the device The name IP address and current status are displayed The letters RC beside a user s name means that the Remote Console is open If the Remote Console is opened in exclusive mode the term exclusive will be displayed Reset Functions This section allows you to reset specific parts of the device Currently this involves the video engine and the PS 2 IP KVM switch itself Resetting the card itself is mainly needed to activate a newly updated firmware It will close all current connections to the administration console and to the Remote Console The whole process will take about half a minute Resetting sub devices e g video engine
67. s Ready Figure 4 1 freeView IP 800 Setup Tool On the upper left corner the MAC address es of all freeView IP 800 switches are displayed To rescan for devices click Refresh Devices 1 2 3 4 4 4 Select the MAC address of the unit to be configured from the dropdown list Click Query Device to populate the current configuration of the device Enter the network configuration settings in the Network Configuration screen Enter the username and password of the device in the Authentication screen The default username is super and the default password is pass If desired enter a new password for the super user Note Write down the new password and keep it in a safe secure location for later reference Click Setup Device to save the new settings Click OK to close the window Initial Configuration Via Serial Console Connect a null modem cable from a serial port on a computer to the RS 232 port on the console side of the freeView IP 800 Open up a terminal access program e g HyperTerminal to access the device The unit uses the terminal parameters shown in Table 4 2 Parameter Value Bits second 115200 Data bits 8 20 freeView 800 User s Manual Table 4 2 Serial Line Settings Power off the unit Power on the unit and immediately press the lt Esc gt key After the boot up sequence is completed a gt prompt will appear Type config and press the lt Enter gt
68. signal The default setting should be suitable for most situations 40 freeView 800 User s Manual Video Settings Through The Remote Console Brightness Al Contrast Red 3 Contrast Green 4 Contrast Blue 3 Clock Phase al Horizontal Offset al Vertical Offset Reset this Mode Reset All Modes Save Changes 10244768 60Hz Lindo Changes ka bA EA BA BA BA EA ba Figure 5 10 Video Settings Panel Brightness Controls the brightness of the picture Contrast Controls the contrast of the picture Clock Defines the horizontal frequency for a video line and depends on the video mode Different video card types may require different values The default settings in conjunction with the auto adjustment procedure should be adequate for common configurations If the picture quality is still poor after auto adjustment change this setting together with the sampling phase to achieve a better quality Phase Defines the phase for video sampling used with the sampling clock setting to control the display quality Horizontal Position Adjusts the horizontal position of the screen Vertical Position Adjusts the vertical position of the screen Reset this Mode Reset current mode specific settings to the factory made defaults Reset all Modes Reset all modes to the factory made defaults Save Changes Save changes permanently Undo Changes Restore last saved settings 41 freeView 800 User s Manual
69. sole RJ 45 8P8C Daisy Chain Port Connector PS 2 Keyboard mini Din 6 pin All Female Types PS 2 Mouse Mini Din 6 pin VGA HDDB 15 LAN port RJ 45 8P8C 10BASE T Ethernet uses Category 3 4 5 5E 6 UTP Ethernet uses Category 5 5 6 UTP POPotlED OBS Keyboard Emulation 5 2 Mouse Emulation PS 2 VGA Resolution Local Console 1920X1440 are NI Dimensions em 77 4 164 X 4 6 H freeView 800 User s Manual 2 6 System Requirements Model No freeView IP 800 switch Local console side One VGA Monitor One Keyboard One Mouse Network side 10 100Mbps Ethernet or Modem Computer side 8 PCs with 8 3 in one cables One HDDB 15 pin male to one HDDB 15 pin and two Mini Din 6 pin PS 2 cables 2 7 Cable Diagrams PS 2 Cable Mini Din 6 pin Male to Male m R VGA Cable HDB15 pin Male to Male AT to PS 2 keyboard adapter Optional Din 5 pin Male to Mini Din 6 pin Female A m NY 6 5 2 to 9 adapter Optional Mini Din 6 pin Female to DB 9 pin Female CAT5 5E 6 Straight Through UTP STP Cable 8P8C freeView 800 User s Manual 2 8 Product Details 8 port Rack Mount PS 2 IP KVM switch freedom freeView 800 User s Manual 3 Hardware Installation 3 1 Operation Overview Figure 3 1 shows an example of how to connect the freeView IP 800 KVM switch to its host to peripheral devices
70. solid Green For each port that has a PC that is connected and powered on but is not currently the selected port the LED will be solid Orange 26 freeView 800 User s Manual 7 Segment BANK LED Indication zi When you would like to view the next bank KVM switch please press the BANK push button cyclically until you reach the destination bank The bank LED will be changed from bank 1 to the maximum daisy chain level and then press cycle back to bank 1 Bank 1 Bank 2 Bank 3 gt MM Reset Button Bank button and PC 8 button Press both the Bank button and any one of the 1 8 buttons of the master bank simultaneously to reset the KVM switch This reset action will not only return the KVM switch back to its initial state verify the password and also rescan all of the slave banks which connected to the master KVM Switch If you add a new unit as a slave bank use the reset button of master unit to automatically assign a new ID to it You can view this new slave bank by going through the OSD menu The PC ports of the unit are not reset by using the reset command Keyboard Hot Key Commands You can control the KVM switch by switching ports using simple key sequences To send commands to the KVM switch the Scroll Lock ScrLk key must be pressed twice within 2 seconds You will hear a beep for confirmation and the keyboard is change to hot key mode If you
71. t This field is used for specifying which department within an organization owns the device Organization The name of the organization Locality City The city where the organization is located State Province The state or province where the organization is located Country ISO code The country where the organization is located This is the two letter ISO code e g DE for Germany CA for Canada or US for the USA Challenge Password Some certification authorities require a challenge password to authorize later changes to the certificate e g revocation of the certificate The minimum length of this 59 freeView 800 User s Manual password is 4 characters Confirm Challenge Password Confirmation of the Challenge Password freedom Email The email address of a contact person that is responsible for the unit and its security Key length This is the length of the generated key in bits 1024 Bits is sufficient for most cases Longer keys may result in slower response time of the device during connection establishment 6 4 5 Serial Port 3 Home Microsoft letetart File Edt View D Favorite 4 Tools D Help D D 2197 168 10 Z3 home Configuration login Modem Senal hne speed 115200 bitais Modem in string ATZHO OK ATLOMORK3X1 Modem server address 192 168 3 1 Modem chent IP
72. t Explorer DER File Edit E View 7 Favorite 4 Tools D Help 2 2 5 D http 192 168 10 23 home asp jJ Remote Control 7 Virtual Media Click to open 1 User Management KVM Settings Device Settings b Maintenance Refresh Power Supply External Applet nn pp rc RemoteConsoleApplet started Figure 5 3 Main Page Return to the main page of the freeView IP 800 Show the remote console Log out of the web interface Table 5 3 Web Interface Icons 5 8 2 Logging Out To log out of the web interface click the Logout button on the main window The user will also be logged out automatically after 30 minutes of inactivity 5 9 The Remote Console General description The Remote Console is the redirected screen keyboard and mouse of the remote host system 35 freeView 800 User s Manual freedom connected to the freeView 800 Figure 5 4 Remote Console The Remote Console window is a Java Applet that establishes its own connection to the freeView IP 800 The protocol used by the Remote Console is RFB Remote Frame Buffer Protocol Currently RFB uses port number 443 to establish a connection For proper operation ensure that the local network environment allows traffic on port 443 Note If the freeView IP 800 is connected to the Internet through a proxy server without NAT the Remote Console will not be available
73. tkey Allows the user to specify a hotkey combination which starts either the mouse synchronization process if pressed in the Remote Console or is used to leave the single mouse mode Remote Console Button Keys Button Keys allow simulating keystrokes on the remote system that cannot be generated locally The reason for this might be a missing key on the keyboard or that the operating system on the local machine is catching this keystroke already Typical examples are lt Control gt lt Alt gt lt Delete gt and lt Alt gt lt Tab gt on Windows and DOS what are always caught locally or lt Control gt lt Backspace gt on Linux for terminating the X Server The syntax to define a new Button Key is as follows confirm lt keycode gt lt keycode gt confirm requests confirmation by a dialog box before the key strokes will be sent to the remote host keycode is the key to be sent Multiple key codes be concatenated with a plus or a minus sign The plus sign builds key combinations all keys will be pressed until a minus sign or the end of the combination is encountered In this case all pressed keys will be released in reversed sequence The minus sign builds single separate key presses and releases The star inserts a pause with duration of 100 milliseconds 51 freeView 800 User s Manual freedom 6 3 2 Keyboard Mouse Home Microsoft Internet Explorer File Edit View 7 Favorite
74. to the local machine with the Download CSR button see Figure 6 14 Send the saved CSR to a CA for certification Once the CA has completed their authentication process a new certificate will be issued for the device 58 freeView 800 User s Manual e Upload the certificate to the freeView IP 800 using the Upload button as shown in Figure 6 14 am fiTrjcate Bee The following CSR is pending countryName TW stateOorProvinceName taipei localityName taipei OrganizationNare OrganizationalUnitName commonName emaiailAddress test org Lest test test test com Download Delete SSL Certificate File Figure 6 14 SSL Certificate Upload After completing these three steps the freeView IP 800 will have its own certificate that is used for identifying the card to its clients Note If the CSR on the device is lost or destroyed it cannot be recovered The steps above must be completed again in order to obtain a new certificate Common name This is the network name of the freeView IP 800 once it is installed in the network usually the fully qualified domain name It is identical to the name that is used to access the device with web browser without the http prefix In case the name given here and the actual network name differ the browser will pop up a security warning when the unit is accessed using HTTPS Organizational uni
75. ust its display to improve the quality Sync Mouse button Choose this option in order to synchronize the local with the remote mouse cursor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to change mouse settings on the host Video Settings in Options Menu This opens a new window with elements to control the PS 2 IP KVM switch Video Settings You can change some values for instance the brightness and contrast of the picture displayed which may improve the video quality It is also possible to revert to the default settings for all video modes or only the current one Note After starting up if the local mouse pointer is not synchronized with the remote mouse pointer press the Auto Adjust Button once freeView 800 User s Manual 2 Introduction Thank you for purchasing the freeView IP 800 The freeView IP 800 saves money time space equipment and power The freeView IP 800 defines a new class of remote KVM access devices it combines digital remote KVM access via IP networks with comprehensive and integrated system management The device provides convenient remote KVM access and control via LAN or Internet It captures digitizes and compresses the video signal and transmits it and keyboard and mouse signals to and from a remote computer The freeView IP 800 provides a non intrusive solution for remote access and control Remote access and co
76. ver It is recommended to use the USB mouse option Choose USB without Mouse Sync For PS 2 mouse choose Auto Mouse Speed For XP disable the enhance pointer precision option in the Control Panel SUN Solaris Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to set the mouse to 1 1 no acceleration As an alternative use Single Mouse Mode MAC OS X It is recommended that the Single Mouse Mode be used 4 5 7 Video Modes The freeView IP 800 supports most common video modes When running X11 on the host system do not use any custom mode lines with special video modes otherwise the device may not be able to detect the video mode It is recommended that a standard VESA video mode is used instead 24 freeView 800 User s Manual 5 Usage 541 Prerequisites The freeView IP 800 features an embedded operating system and applications offering a variety of standardized interfaces This chapter will describe both these interfaces and how to use them in detail The interfaces are accessed using the TCP IP protocol thus they can be accessed though the Ethernet interface 5 2 HTTP HTTPS Full access is provided by the embedded web server The freeView IP 800 can be managed using a standard web browser The web interface can be accessed using the insecure HTTP protocol or the encrypted HTTPS protocol Whenever possible use HTTPS for increased security 5 3 Telnet A standard Telnet client c
77. y in the local window system the same way as other applications Note The Remote Console window must be selected in the local operating system in order for mouse and keyboard input to be sent to the remote host 5 10 1 Remote Console Control Bar The top bar of the Remote Console window shown in Figure 5 5 contains the control bar The control bar displays the state of the remote device and also allows the user to change the Remote Console settings Ctri AB Delete gt Sync Options Figure 5 5 Remote Console Control Bar Ctrl Alt Delete Ctrl Alt Delete This button sends the key combination Control Alt Delete to the remote system see Section 6 for instructions on defining new key combination buttons Auto Adjust button KB If the video display becomes distorted click this button and wait a few seconds while the device tries to automatically readjust the video settings Sync mouse button eun This button activates the mouse synchronization process Choose this option to synchronize the local with the remote mouse cursor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to change mouse settings on the host This button is only available when using double mouse mode Single Double Mouse Mode NS This button switches between Single Mouse Mode only the remote mouse pointer is visible and Double Mouse Mode both remote and local mouse point

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